XMART 10K-2PH User Manual
ENGLISH
USER MANUAL
2 PHASES 120Vac
ONLINE-DOUBLE CONVERSION UPS
Technical information on this manual is property of XMART
distributed totally or partially without written approval of XMART.
XMART can introduce modifications in their products or manuals without further notice. .
XMART is not responsible of mistakes or missing information in this manual.
XMART is not responsible for wrong use a third part can do of this information.
Trademarks and logos in this manual are property of their owners.
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This manual Information cannot be copied or
User Manual - UPS ONLINE 6K/10K 2Ph ENGLISH
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TABLE OF CONTENTS
1. SAFETY
2. AVAILABLE MODELS
3.- UPS INSTALLATION: SITE PLANING
SITE INSPECTION & INSTALLATION CONDITIONS
TOWER UPS INSTALLATION
EXTERNAL CIRCUIT BREAKERS & WIRING SELECTION
4.- UPS INSTALLATION: SINGLE UPS - TERMINAL BLOCK
UPS AC LINES CONFIGURATION
AC TERMINAL BLOCKS
EXTERNAL BATTERY CONNECTION
5.- UPS INSTALLATION: PARALLEL UPS - TERMINAL BLOCK
GENERAL COMMENTS
UPS AC LINES CONNECTION
PARALLEL CONTROL CABLES CONNECTION
6.- START-UP: SINGLE UPS
INSPECTION BEFORE START-UP
SINGLE UPS - START UP PROCEDURE
7.- START-UP: PARALLEL UPS
REQUIREMENTS FOR PARALLEL UPS SYSTEMS
INSPECTION BEFORE START-UP
PARALLL UPS - START UP PROCEDURE
8.- OPERATION INTERFACE
FRONT P
9.- OPERATION: SINGLE UPS
NEL: PUSH BUTTONS / LEDS / LCD
10.- OPERATION: PARALLEL UPS
REMOVING UPS FROM PARALLEL SYSTEM
ADDING UPS TO PARALLEL SYSTEM
11.- UPS CONFIGUIRATION
12.- ERROR CODES, ALARMS & TROUBLESHOOTING
13.- TECHNICAL SPECIFICATIONS
14.- LIMITED WARRANTY
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IMPORTANT
INPUT / OUTPUT CONFIGURATION
This is a 2 Phases UPS: 2 phases input / 2 phases output. Nominal Line to Neutral Voltage is 120Vac.
•
• This UPS can work as 2 Phases UPS but also as 1 Phase UPS under following configurations:
1PH input (120V L-N) & 1PH output (120V L-N)
2PH input (120V L1-N; 120V L2-N) & 2PH output (120V L1-N; 120V L2-N)
2PH input (120V L1-N; 120V L2-N) & 2PH output without neutral (208V L1-L2)
• Any other input/output configuration is not allowed. Any other configuration could generate error,
alarms and even permanent damages in the UPS.
It is explicitly not allowed 1PH input & 2PH output mode. It is not allowed 2PH input & 1PH output.
• 1PH mode:
When it is configured to work as single phase UPS it has to be specially configured for that. Input L1
and L2 must be connected using a jumper between L1-L2 at input terminal block and only one phase
L1-N must be connected to UPS. Output L1 and L2 also must be connected using a jumper between
them.
• 2PH mode:
L1 and L2 must not be connected between them neither in input nor in output sides.
• This UPS generates 2 separate phases outputs + Neutral: L1, L2 and N.
Output voltage is 120Vac from Line to Neutral
Each output can only drives 50% of total UPS capacity.
For example for a 6KVA UPS, output L1 (L1-N) will drive 3KVA and (L2-N) will drive 3KVA max.
• Outputs L1 and L2 can be used in separate way with individual maximum capacity of 50% each but
also they can be connected in parallel to offer 100% total power in one output.
*** IMPORTANT WARNING ***
*** IF ONLY ONE 120Vac PHASE OUTPUT CONFIGURATION IS REQUERIED, THE UPS MUST BE
CONFIGURED ALSO TO WORK WITH ONLY ONE PHASE INPUT. PLEASE FOLLOW TERMINAL BLOCK
CONNECTION INSTRUCTIONS GIVEN IN THIS MANUAL.
*** IF UPS WILL BE USED AS 2 PHASES UPS, JUMPERS J1 and J2 CONNECTED BETWEEN L1 and L2 IN
INPUT AND OUTPUT TERMINAL BLOCK MUST BE REMOVED BEFORE MAKING ANY CONNECTION.
• Line to Neutral UPS Output Voltage can be configured by front LCD panel. User can select one of the 5
available output voltage values as follow:
100Vac;
110Vac;
115Vac;
120Vac;
127Vac
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1. GENERAL SAFETY INSTRUCTIONS .
WARNING: It is required to read and understand this manual. Follow all instructions given in this manual for starting up and
operating this product. Only qualified technician must start-up, operate and maintain this product. Keep manuals as a guide for
future consults.
WARNING: This product operates with dangerous voltages. It must be installed, operated and maintained ONLY by qualified
technicians trained for this kind of products. Service personnel MUST know and understand very well all electric risks related
to this product. UPS manufacturer or distributor will never be responsible for any accident produced by lack of knowledge or
negligent practices at the moment of install, starting up or maintain this product.
UPS manufacturer or distributor is not liable for any damage that might rise from misusing this unit or defective installation.
WARNING: If you are not qualified technician do not try to install, operate or repair this product.
WARNING: Do not try to install, operate or repair this product if you are not accompanied by another qualified person able to
offer first aid support in case of emergency or accidents.
WARNING: Internal area of this product is locked by screws. Do not try to access inside the UPS unless you are a qualified
technician. UPS must be checked, repaired and maintained by qualified personnel only.
CAUTION!!: ELECTRIC SHOCK RISK
CAUTION: There are dangerous voltages in the UPS power outlets although the equipment is not plugged to power line.
CAUTION: Inside this equipment, due to internal batteries, there are ALWAYS dangerous voltages, thought the UPS is OFF and
unplugged of power line.
CAUTION: There are dangerous voltages in DC (Direct Current) Capacitors. Please Check Capacitor location in Figure 8.4.1.
Wait at least 10 minutes after turning off UPS before opening it to access inside.
DANGER: Power off UPS and unplugged it from AC Line before opening it to Access inside this unit.
CAUTION: Before starting the opening procedure, remove all jewelry and metallic objects such as: Rings, Watches, Bracelets,
etc., because they could contact conductive parts and components inside the UPS and this might cause discharges and/or
short circuits. Make sure using tools properly isolated to avoid electrical risks.
Transportation and Storage: Warnings and Recommendations
WARNING: This UPS must be transported only in its original package to be properly protected
WARNING: This equipment must be storage in dry and ventilated site, in upright position.
WARNING: Before storage this UPS, batteries must be recharged for 8 to 10 hours
WARNING: During long term storage UPS must be recharged periodically according to BATTERIES MAINTENANCE
section:
WARNING: EQUIPMENT DISPOSAL
Out of service units: It is strongly recommended to dispose this piece of equipment according to valid directives in your
country. At the moment of disposing all pieces need to be managed appropriately to avoid possible environmental damage or
for some materials to be recycled.
Batteries: Do not throw it to fire (risk of explosion). Do not open the batteries, there are dangerous liquids inside
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WARNING: BATTERIES MAINTENANCE
• Batteries capacity, in general (of all kinds), decrease with time and use.
• Our products contain high quality batteries only.
• Batteries useful life in our UPS is between 4 and 5 years, considering environment temperature under 25 ºC and
optimal operational conditions. This time can be dramatically reduced by high temperature and other adverse
operation condition.
• Batteries life expectancy may be also affected by other operation conditions such as electrical service quality as
well as number and kind of equipments connected to UPS
• Batteries should be periodically tested to check capacity and assure and appropriate back up.
SAFETY STANDARDS
SAFETY: IEC/EN 62040-1
EMI (Radiated): FCC part15, Subpart B (Class A)
EMI (Radiated): IEC/EN 62040-2 (Cat 3)
EMI (Conducted): IEC/EN 62040-2 (Cat 3)
SURGE IMMUNITY IEEE / ANSI C62.41 (Cat A & B)
EMS Power-Frequency Magnetic Field: IEC/EN 61000-4-8 (Level 4)
EMS Low Freq. Signals: IEC/EN 61000-2-2
EMS (ESD): IEC/EN 61000-4-2 (Level 4)
EMS (RS): IEC/EN 61000-4-3 (Level 3)
EMS (EFT): IEC/EN 61000-4-4 (Level 4)
EMS (SURGE): IEC/EN 61000-4-5 (Level 4)
EMS (CS): IEC/EN 61000-4-6 (Level 3)
TRANSPORTATION: ISTA 1A
• To enlarge batteries life expectancy it is recommendable to fully discharge UPS one every 2 to 3 months
• During UPS storage recharge batteries according to the following table:
Storage Temperature Recharging Frequency Recharging Time
-25°C a +30°C Every 4 months During 6 hours
+30°C a +45°C Every 2 months During 6 hours
This product has been designed to operate in industrial and commercial applications. If it is used in different application some
considerations for avoiding interferences could be necessary.
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2. AVAILABLE MODELS
6K-EX 2Ph & 10K-EX 2Ph
UPS with internal batteries and connection for external battery cabinets to increase backup time.
EX: Indicates connection for external batteries
2PH: Indicates 2 Phases product.
Model Internal Batteries Ext. Batt. Connector Isolation Transformer
6KEX / 10KEX 2Ph
EXTERNAL BATTERIES
2Ph models can operate with internal batteries but if extended backup time is required external batteries can be connected to
UPS.
External Battery Cabinet for 6K / 10K 2Ph:
Model: EX-BAT-T6/T10 2PH
Batteries: 40 pieces x 12V-9AH: 4 groups of 10 batteries in parallel.
DC Voltage: 120Vdc
WARNING
External battery packs for 2PH models is not compatible with other 6K / 10K models. UPS 6K and 10K 2Ph
require 120Vdc external battery packs.
Some other 6K and 10KVA models require 240Vdc external battery packs.
Make sure you will connect compatible external battery pack to your UPS to avoid permanent damages not
covered by warranty.
Y Y No
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REAR PANEL
1.- RS232 7.- FAN (ventilación Forzada)
2.- USB 8.- FAN charger (ventilación Forzada del cargador)
3.- EPO (Emergency Stop / Parada Emergencia) 9.- MBS (Bypass Switch / Interruptor Bypass)
4.- Share Current (for parallel UPS / para UPS paralelas) 10.- AC Input Breaker / Breaker Entrada AC
5.- Parallel Port (for parallel UPS / para UPS paralelas) 11.- Terminal block cover / Tapa Regleta Conexiones
6.- SNMP 14.- EXBATT connector / Conector Baterías Externas
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3.- UPS INSTALLATION: SITE PLANING
SAFETY INSTRUCTIONS
WARNING: Before revising this section you must read and understand very well section 1 of this manual: “GENERAL
SAFETY INSTRUCTIONS”.
WARNINGS, RECOMMENDATIONS AND LIABILITY LIMITATION
REACH AND LIABILITY LIMITATION: The preparation of the site, wiring and all protection devices must be supplied by end
user and it will not be responsibility neither the UPS distributor nor the UPS technician in charge of the start-up.
The place will be conditioned be end user or electrical contractor and must fulfill with local normative and directives and UPS
technical requirements.
This manual describes minimal conditions and technical requirements with which the site must accomplish.
Directives and requirements described in this manual, do not pretend to substitute in any way local electrical directives or
normative.
In some cases, local directives or regulations might be more exigent than UPS technical requirements described by this
manual. In that case end user electrical contractor must be sure to comply with all related local electrical regulations and
directives.
WARNING: Power lines must be protected by protection devices against over current (breakers) or leak currents with capacity
and technology appropriate to effectively accomplish its function. Moreover, installation grounding must be correct.
WARNING: Install the UPS in well ventilated locations and leave room enough between UPS and close objects and structures
WARNING: Do not connect to UPS equipments or devices that exceed its capacity, this would overload the UPS.
WARNING: This product has been designed to be used indoors protected from water, direct sun light, dust and extreme
temperature.
WARNING: Do not put any object on the UPS; do not apply any force over UPS. Do not cover UPS ventilation.
WARNING: This UPS must be connected to appropriate electrical service according to selected model. Technical specs
sticker in the UPS shows the UPS power ratings. DO NOT connect this UPS to any of its own power outlets, this could
damage the unit permanently.
WARNING: Do not connect AC motor based equipments without a careful sizing of the UPS based on inrush current instead of
average current. Inrush current typical of motor based system could overload this UPS.
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SITE INSPECTION AND INSTALLATION CONDITIONS
REGULATIONS AND LEGAL DIRECTIVES
It is necessary to check that installation site, wiring and power protection in the installation supplied by end user, fulfill
technical parameters required by UPS.
A particular installation might accomplish with UPS requirements but not with local directives and regulations.
The end user and/or electrical contractor will be responsible of watching for complying with electrical regulations and
normative during electrical installation managed by end user.
Inspection performed by installation technician is not intended to confirm regulations and directives accomplishing but only
with technical needs for optimal UPS operation.
SITE INSPECTION
• During transport of this UPS from a cold place to a warmer and more humid one, some condensation could be
generated. Leave the UPS for at least 2 hours to climate to new installation site.
• Do not install the UPS outdoors or near water sources nor in wet environment
• Do not install the UPS in sites exposed to sun light or heat sources. Temperature at operation site should never rise
over 35 ºC. Batteries’ life shortens over 25 ºC.
• Installation site must be dry, fresh, free of dust, fibers and any other objects (conductors or not) suspended in the
air that could get into the UPS thru the ventilation system (Fan).
• Do not block UPS ventilations
UPS INPUT AND OUTPUT POWER LINES PROTECTION
AC LINES PROTECTIONS DEVICES:
All UPS Inputs and outputs must be protected by circuit breakers and current leak protections. Protection capacity and type
must fulfill local regulations as well as directives from this manual. Grounding must be according to local directives as well.
DC PROTECTIONS DEVICES:
For Ex models (with external batteries) there must be also DC Circuit Breakers between UPS and battery bank.
Some Models include a DC breaker on the rear panel for external battery pack protection; otherwise an external DC Circuit
breaker must be installed.
MATERIALS AND ELECTRICAL DEVICES
WARNING: Verify that all electrical lines involved in installation are open circuits and free of dangerous voltages before
starting inspection tasks. All switches related to these electrical lines must be in “OFF” position before starting UPS
installation. After disconnecting power from electrical lines involved in installation, check again with a digital voltmeter that are
free of dangerous voltages.
IMPORTANT: Warning label must be placed on primary involved circuit breakers to alert there are maintenance
personnel working on these circuits to avoid accidental actuation on involved breakers.
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TOWER UPS INSTALLATION
SITE CONSIDERATIONS
* This product has been designed to be used indoors, protected from water, direct sun light, dust and extreme temperature.
* Install the UPS in well ventilated location or air conditioned room. Temperature must be always in acceptable range
according to technical specifications table of this manual. It is strongly recommendable controlled room temperature between
21ºC to 24ºC for longer battery and UPS life.
* There must be minimum 1 meter free room distance between UPS and any wall or object. It will allow better ventilation and
it will allow service UPS when required.
* Do not put any object on the UPS; do not apply any force over UPS. Do not cover UPS ventilation.
ELECTRICAL REQUIREMENTS (MANDATORY)
* All Power lines must be protected by magneto-thermal protection devices against over current (breakers) with capacity and
technology appropriate to effectively accomplish its function as indicated in this manual. Moreover, installation grounding
must be correct.
* This UPS must be connected to appropriate electrical service according to selected model. Technical specs sticker in the
UPS shows the UPS power ratings. DO NOT connect this UPS to any of its own power outlets, this could damage the unit
permanently.
* Connect only computer related equipments to this UPS. DO NOT connect medical equipments or critical availability
equipments to this UPS. DO NOT connect AC motor based equipments. DO NOT connect home appliances (ovens, vacuum
cleaners, refrigerators, etc.) to this UPS.
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CIRCUIT BREAKERS AND WIRING SELECTION
Breakers and Gauge of the wires used in the installation must be rated to drive current values as indicated in below tables.
NOTE every country could have local electrical requirements and regulations. If local electrical regulations require higher rates
than values suggested in this section please follow local directives.
1 PHASE:
1 PHASE INPUT 1 PHASE OUTPUT EXT. BATT
MODELO
6KVA 2Ph
10KVA 2Ph
2 PHASES:
MODELO
6KVA 2Ph
10KVA 2Ph
IMPORTANT: When using 2 separate outputs, each individual output drives only 50% of total UPS capacity. For
example: for 6KVA UPS, Max. output 1 is 3KVA and Max output 2 is 3KVA.
IMPORTANT: Before connecting 2 outputs in parallel is mandatory to check both outputs are in phase (0º). This
parameter is configured through menu by LCD and front panel. Check installation section in this manual.
IMPORTANT: If external battery cabinets are connected to UPS, it is necessary to install one DC breaker
between UPS and each external battery cabinet. Original External Battery cabinets normally include its own
input breaker.
WARNING: The correct wire gauge or section is strongly affected by diverse factors such as: Operation temperature, wire
length, type of wire and kind of installation. UPS user and/or his electrical contractor must assure an appropriate selection for
wire and protection devices for complying with local regulations and directives for electrical installations.
Wiring colors must be selected according to local directives and regulations
LEAK CURRENT PROTECTION
In many countries, now a day, it is legally required to install protections against current leakage to protect human beings in
cases of leaks o discharges to ground. It is responsibility of the end user and/or electrical contractor selecting and including
these protection devices in the electrical circuit of the UPS.
L1-L2 in Parallel L1-L2 in Parallel Ext. Batt.
120Vac 120Vac 120Vdc
8AWG or thicker
63 Amp
(curve D) (curve D) (curve C)
6AWG or thicker
125 Amp
(curve D) (curve D) (curve C)
8AWG or thicker
63 Amp
6AWG or thicker
125 Amp
10AWG or thicker
50 Amp
10AWG or thicker
50 Amp
2 PHASES INPUT 2 PHASE OUTPUT EXT. BATT
L1-N L2-N L1-N L2-N Ext. Batt.
120Vac 120Vac 120Vac 120Vac 120Vdc
10AWG or
thicker
32 Amp
(curve D) (curve D) (curve D) (curve D) (curve C)
8AWG or
thicker
63 Amp
(curve D) (curve D) (curve D) (curve D) (curve C)
10AWG or
thicker
32 Amp
8AWG or
thicker
63 Amp
10AWG or
thicker
32 Amp
8AWG or
thicker
63 Amp
10AWG or
thicker
32 Amp
8AWG or
thicker
63 Amp
10AWG or thicker
50 Amp
10AWG or thicker
50 Amp
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4.- UPS INSTALLATION: SINGLE UPS - TERMINAL BLOCK
AC LINES CONNECTION PROCEDURE
• Make sure the UPS is Off before starting the installation.
UPS terminal block preparation
Remove cover of terminal block at the UPS rear panel, identified as 12 in rear panel section of this manual
DO NOT use a wall power outlet to plug UPS to AC Line as usually ratings of this kind of outlets are not enough to power
6KVA UPS. UPS Input wire must be connected by breaker protected line to electric panel board.
UPS Input and Output Connection
Connect input and output ground wires to proper place on the UPS chassis on both sides of terminal blocks. Ground wires
must be FIRST to be connected and LAST to be disconnected.
Connect UPS input and output wires according to your UPS model or configuration as described in following figures:
AVAILABLE CONFIGURATIONS
This equipment can offer 3 different connection configurations:
• Remember to check all wires to be connected are not powered (including external batteries).
1.- One Phase Input 120Vac – One Phase Output 120Vac:
1 x Input Line to Neutral Voltage: 120Vac
1 x Output Line to Neutral Voltage: 120Vac
2.- Two Phases Inputs 120Vac – Two Phases outputs 120Vac:
2 x Input Line to Neutral Voltage: 120Vac
2 x Output Line to Neutral Voltage: 120Vac
2.- Two Phases Inputs 120vac – One Phase output 208Vac:
2 x Input Line to Neutral Voltage: 120Vac
1 x Output Line to Neutral Voltage: 208Vac
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SIMPLIFIED INTERNAL BLOCK AND AC TERMINAL BLOCKS
WARNING
If UPS will work in 1phase input - 1 phase output configuration, output L1 and L2 must be connected by a jumper (J2) in
output terminal block. Under this configuration inputs L1 – L2 MUST be connected with a jumper (J1). If not, under
bypass mode, input L1 and L2 will be short-circuited.
Additionally functions 03 and 04 in LCD front panel MUST be revised and properly configured. Check terminal block
configuration in this section.
WARNING
Configurable functions 03 and 04 of the configuration menu available on LCD must be revised and properly configured
according to the output mode selected.
Revise Installation section and Configuration section of this manual.
WARNING
WRONG INPUT OR OUTPUT CONNECTION MAY PRODUCE PERMANENT DAMAGE OF THIS PRODUCT OR YOUR SYSTEM.
THIS KIND OF DAMAGE IS NOT COVERED BY THE WARRANTY.
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CONFIGURATION 1: UPS 1Phase (1 Input 120Vac - 1 Output 120Vac)
** 1 phase output can supply 100% of total UPS capacity.
WARNING:
** To connect 2 outputs in one phase output we must be sure phase angle between outputs is 0º and only 1
phase line must be connected at UPS input. Please follow below procedure:
MANDATORY INSTRUCTIONS TO AVOID PERMANENT DAMAGE
1.- Make sure L1 and L2 terminals at input terminal block are connected with a jumper.
2.- UPS must be connected to one phase input line only.
3.- Check to confirm function 03 in LCD panel is configured as “ATO” (automatic mode). In this mode, inverter output will
follow input phase. Phase angle read by UPS must be 000 in function 03 screen. “ATO” is factory preconfigured value.
4.- Check to confirm function 04 in LCD panel is configured as “ENA” (Enabled). If not, error alarms 1A and 1B will be
generated by the UPS. Note: “ENA” is the factory preconfigured value.
** Detailed instructions to check and configure function 03 & 04 available in Configuration section
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CONFIGURATION 2: UPS 2 Ph (2 Input 120Vac - 2 Output 120Vac)
** Each output can supply only 50% of total UPS capacity.
WARNING:
To use this UPS as 2 phases UPS is MANDATORY to check there is NO jumpers connected between L1 and L2
at Input and output terminal block. You must follow below instructions:
MANDATORY INSTRUCTIONS TO AVOID PERMANENT DAMAGE
1.- Remove all jumpers between L1 and L2 at input and output terminal block.
2.- You MUST confirm Configuration MENU 03 and 04 in LCD panel are configured as follows:
2.1- Configuration MENU 03 must be set as “ATO” (automatic mode): Output phase angle is same than input phase
angle. In normal conditions angle phase between separate phases is 120º.
2.2- Configuration MENU 04 is not available under this mode. It is indicated as RESERVED. Since UPS detects input has
been wired as 2 separate phases, output cannot be configured as 1 phase output.
** Detailed instructions to check and configure function 03 & 04 available in Configuration section
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