Neutrino Series - Quick Start Guide
Neutrino Series Open Architecture / Drag & Drop DSP - Quick Start Guide
1.What’s in the Box
The Neutrino Series processor model hardware device purchased
This hard copy of the Quick Start Guide
USB drive with Software, Help File, Quick Start Guide, Spec Sheets
IEC socket detachable power cable
Detachable 3.5mm Phoenix/Euro type terminal block connectors
2.What you need to provide
A Windows PC – 1GHz or higher processor
Windows 8, 7, Vista, or XP
500 MB of free storage space
16 Bit or higher colours
4GB or more RAM
Network (Ethernet) interface
Ethernet cable (Cat5 or 6)
3.Getting Help
The included NeuConsole software - the Windows software that configures & controls the Neutrino processor - includes a Help File. That help file provides a detailed User Manual (software and hardware) as well as this Quick Start Guide. Plus see our web sites Product Tutorials for additional operational guidance and instruction – www.xilica.com - ProductsNeutrino Series-Product Tutorials.
If you have questions beyond those guidance resources please contact,
Technical Support at support@xilica.com
Europe: Contact Technical Support (Marco Koorstra) at +31 29940 1100.
Asia: Contact Technical Support (Tim Cheung) at +86 13602279067.
Canada Head Office: Contact Technical Support at 905-770-0055 ext 3.
XILICA AUDIO DESIGN CANADA / ASIA / EUROPE
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Neutrino Series - Quick Start Guide
Important Safety Information
1. READ THESE INSTRUCTIONS
All the safety and operating instructions should be read before the product is operated.
2. KEEP THESE INSTRUCTIONS
The safety and operating instructions should be retained for future reference.
3. HEED ALL WARNINGS
All warnings on the product and in the operating instructions should be adhered to.
4. FOLLOW ALL INSTRUCTIONS
All operating and use of instructions should be followed.
5. DO NOT USE THIS APPARATUS NEAR WATER
Do not use the product near water. For example, near a bathtub, washbowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool, and the like.
6. CLEAN ONLY WITH DRY CLOTH
Unplug the unit from the wall outlet before cleaning
7. DO NOT BLOCK ANY VENTILATION OPENINGS
Slots and openings in the cabinet back or bottom are provided for ventilation, to ensure reliable operation of the limit and to protect it from overheating. These openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or similar surface. This product should never be placed near or over
a radiator or heat source. This product should not be placed in a built-in installation such as a bookcase or rack unless proper ventilation is provided or the manufacturer’s instructions have been adhered to.
8. DO NOT INSTALL NEAR ANY HEAT SOURCES
This Product should be situated away from heat sources such as radiators, stoves, or other products (including amplifiers) that produces heat.
9.DO NOT DEFEAT THE SAFETY PURPOSE OF THE POLARIZED OR GROUNDING-TYPE PLUG
A Polarized plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or the third prongs are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
10.PROTECT THE POWER CORD FROM BEING WALKED ON OR PINCHED PARTICULARLY AT PLUGS, CONVENIENCE RECEPTACLES, AND THE POINT WHERE THEY EXIT FROM THE APPARATUS.
11.ONLY USE ATTACHMENTS/ACCESSORIES SPECIFIED BY THE MANUFACTURER.
12.USE ONLY WITH CART, STAND, TRIPOD, BRACKET, OR TABLE SPECIFIED BY THE MANUFACTURER, OR SOLD WITH THE APPARATUS. WHEN A CART IS USED, USE CAUTION WHEN MOVING THE CART/APPARATUS TO AVOID INJURY FROM TIP-OVER.
Do not place this unit on an unstable cart, stand, tripod, bracket, or table. The unit may fall, causing serious injury to someone, and serious damage to the appliance. A unit and cart combination should be moved with care. Quick stops, excessive force, and uneven surfaces may cause the product and cart combination to overturn.
13.UNPLUG THIS APPARATUS DURING LIGHTNING STORMS OR WHEN UNUSED FOR LONG PERIODS OF TIME.
For added protection for this unit during a lightning storm, or when it is left unattended and unused for long periods of time, unplug it from the wall outlet and disconnect the antenna or cable system. This will prevent damage to the unit due to lightning and power line surges.
14.REFER ALL SERVICING TO QUALIFIED SERVICE PERSONNEL. SERVICING IS REQUIRED WHEN THE APPARATUS HAS BEEN DAMAGED IN ANYWAY, SUCH AS WHEN THE POWER SUPPLY CORD OR PLUG IS DAMAGED, LIQUID HAS BEEN SPILLED OR OBJECTS HAVE FALLEN INTO THE APPARATUS, THE APPARATUS HAS BEEN EXPOSED TO RAIN OR MOISTURE, DOES NOT OPERATE NORMALLY, OR HAS BEEN DROPPED.
15.WARNING: TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS APPARATUS TO RAIN OR MOISTURE.
16.APPARATUS SHALL NOT BE EXPOSED TO DRIPPING OR SPLASHING AND NO OBJECTS FILLED WITH LIQUIDS, SUCH AS VASES, SHALL BE PLACED ON THE APPARATUS.
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Neutrino Series - Quick Start Guide
4. Introduction and Description:
Thank you
Hello from everyone here at Xilica Audio Design and thank you for purchasing our Neutrino Series digital processor.
Since Neutrino is setup and controlled by a host computer via Ethernet it is important that we get you connected and up and running as quickly and easily as possible. Thus the first portion of this Quick Start Guide is dedicated to getting the Neutrino processor and the NeuConsole software connected and operating with ease. Once the Neutrino processor and the NeuConsole software is connected and operational we believe you will find working with the software and processor to be straight forward as outlined in the balance of this Quick Start Guide. If you have any suggestions for making this quick start guide better in that or any regard please bring them to my attention at barry@xilica.com and we will make those changes.
Neutrino Series Digital Processor
Designed in Canada and built on the audio performance reputation of our 40 Bit, Floating Point DSP Engine and High Performance 24 Bit Converters – Neutrino brings a new level of audio performance, ease of use, and value to the world of open architecture-drag & drop audio processing for fixed audio installations.
Neutrino Series processors are available in four I/O model configurations - 8x8, 8x16, 16x8 and 16x16 with Mic/Line input selection per input, 48v phantom power and premium grade mic preamps. Neutrino A-Series N, D, AEC, ND, and N-AEC model versions provide Dante enabled Network I/O (N), Digital I/O (D), Acoustic Echo Cancelation Inputs (AEC), and Network/Digital (ND) & Network/AEC (N-AEC) combo model versions for added I/O and application flexibility.
From a large palette of audio DSP modules, create your personal DSP system design to accommodate each unique project requirement using the NeuConsole drag & drop software. Control Neutrino via Ethernet using the included NeuConsole software GUI, from any PC using our NeuPanel PC control designer, with the logic input/relay output ports, using our optional NeuPanel Series - Mini and Touch model wall controls, using your own Android device via our free NeuPanel/Touch software, using your iOS, OSX, or Android device via the browser control in our optional Centro SM1 site manager, or with any third party controller.
Optional NeuPanel Series – Mini Model Programmable Wall Controls – See www.xilica.com
XILICA AUDIO DESIGN CANADA / ASIA / EUROPE
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Neutrino Series - Quick Start Guide
5. Hardware:
FRONT PANEL Top - front panel of Neutrino A1616 model shown (older front panel version shown below it)
1.LCD Display
The LCD Display shows all of the necessary information to control the settings of the unit from the front panel. 2. Power Status LED (New front panel version only)
3. Network Status LED (Data Status LED on older front panel version)
When the processor has an Ethernet cable / network cable connected the Network status LED on the front of the processor will light - once the processor initializes. If there is no Ethernet / network cable attached it remains off. Note: When the Network status LED is on it does not mean that you have established a Network Connection – only that an Ethernet or network cable is connected to the processor. Proper Network Connection and Operation is indicated/displayed only in the software’s “Network View” page (see the Network View & Connection section of this guide).
When the processor and software are connected and communicating the Network status (Data status) light will flash.
4. Input/Output Signal Indicators
Each Input and Output channel has a dual colour LED signal indicator. Green for signal present at -40 dBu and Red at +17 dBu at the advent of analog clipping.
5. Menu Buttons
There are 6 menu keys: <<Menu (Menu Down), Menu>> (Menu Up), <<Cursor (Cursor Down), Cursor>> (Cursor Up), Enter and Exit. The functions of each key is explained below:
<<Menu: Go to previous menu screen. Menu>>: Go to next menu screen.
<<Cursor: Go to previous cursor in the menu screen. Cursor>>: Go to next cursor in the menu Screen.
Enter: Enter enters the System Menu from the main menu and is used in the System Menu to proceed with selected actions.
Exit: Exit to the Main Menu.
REAR PANEL Rear panel of Neutrino A1616 (top) and A1616-ND (bottom) models shown above
1.Power On/Off Switch
2.Fuse Compartment
Should you need to replace the fuse use a T2 5A-250v fuse. Ensure power to the device is disconnected when replacing the fuse.
XILICA AUDIO DESIGN CANADA / ASIA / EUROPE
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Neutrino Series - Quick Start Guide
3.Power Input Connector
Insert the IEC plug connector end of the supplied cable into the rear panel of the Uno. Connect the AC end of the cord into an AC power source of the correct voltage and frequency (100-240 VAC, 50/60 Hz).
4.Ethernet Connector
Neutrino utilizes a TCP protocol for communication with the host PC running the NeuConsole software. The port is a standard RJ45 (Ethernet) jack.
5.IP Reset Button.
See the IP Reset / Reset Processor Network Settings section in this guide.
6.Logic Control Input/Output Port
Utilizing twisted pair wire with an attached terminal block, you can use external signals to control parameters such as triggering presets within NeuConsole or control external devices like an electric screen for example.
7.Analog Line Outputs
Euro/Phoenix style terminal block output connections utilizing 3.5mm terminal block connectors (included). Use balanced, shielded audio cabling. Neutrino has eight (8) or sixteen (16) outputs depending on the model.
8.Analog Mic/Line Inputs
Euro/Phoenix style terminal block input connections utilizing 3.5mm terminal block connectors (included). Use balanced, shielded audio cabling. Neutrino has eight (8) or sixteen (16) switchable Mic/Line inputs w 48v phantom power depending on the model.
9.Network Audio I/O (16x16 I/O audio channels on one RJ45 connector – one RJ45 for redundancy.)
Neutrino A-Series N, ND, and N-AEC model versions Include two RJ45 Dante enabled network audio connectors (not to be confused with the Ethernet connector). As shown on the A1616-ND model version on page 4 above.
10. Digital AES/EBU Connector
Eight I/O channels of AES/EBU digital audio on a DB25 connector (Tascam Format) on Neutrino A-Series D and ND model versions only. As shown on the A1616-ND model version on page 4 above.
6.Install the NeuConsole Software:
The USB drive included with each processor includes a full copy of the Neutrino’s NeuConsole software (including Microsoft’s .net framework component) or you can download the Windows 8, 7, Vista, XP compatible NeuConsole software from our web site and install on your computer (www.xilica.com). Determine which has the most recent software version and use that one.
When installing our NeuConsole software via our web site and where your PC software does not include Microsoft’s .net framework component - your PC will use the internet to secure a copy and continue the installation. If you have no internet connection you will need to use the included Xilica USB drive for your software installation as it also provides the Microsoft
.net frame work component. Or contact Xilica tech support.
Note: The Microsoft installation program/process remembers what location you installed from - the first time you load the NeuConsole software into your computer. This can cause issues if you try and load a new software Version (update) from a different location than the location originally used to load the NeuConsole software into your computer (USB, Internet Download, etc).
Solution: Simply un-install the old NeuConsole software version in Control Panel before you update your software version each time. You won’t have any update issues and you won’t have to remember what location you loaded the software from previously or what the source was - USB, Internet, etc.
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Make sure the NeuConsole Software version is the latest version (see “About” menu in |
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NeuConsole to view version) vs. version on the web site. Make sure the processors |
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Neutrino Series - Quick Start Guide
Firmware version is compatible with the software (view device firmware version in Network View). See firmware upgrade info on Page 11- #14.
If you have a personal Firewall setup on your computer, a Firewall popup window might be displayed during the software installation to ask whether users want to “Block” or “Allow”
NeuConsole from accessing the network. Select “Allow” to continue installation.
Once installed and working – close the NeuConsole software for now until you are instructed to open it again.
7.Initial Device Connectivity:
The Neutrino series of digital processors run on a network based infrastructure and are set up and controlled by a host computer via Ethernet using the NeuConsole software.
A network connection can be made between your computer and Neutrino (A) Via a DHCP enabled Router, Server, or Router/Server/Switch combination as recommended and shown below or (B) A Non-DHCP enabled Direct connection or Indirectly via an Ethernet switch.
The primary difference between these two connection methods is the automatic IP address assignment that DHCP provides in (A).
(A) DHCP Enabled Router, Server, or Router/Server/Switch Combo Connection
The Neutrino processor device boots up with DHCP enabled by default so with DHCP enabled routers and servers Neutrino will automatically obtain an IP address upon power up and connection. This may take a minute or two as the devices look for DHCP to obtain their IP address.
Available DHCP is the recommended connection method. Where our NeuPanel Series wall controls will be used to control the processor we recommend the use of a low cost router along with a POE switch. This combo will provide DHCP as well as power to the wall controls over their Ethernet cable by way of the switches POE feature (Power Over Ethernet).
Note: Linksys routers/NetGear switches have tested well (D-Link routers have not).
(B) Non-DHCP Enabled Direct or Indirect Connection
When the processor is connected directly to a computer or indirectly via a switch or hub and DHCP is not available to assign IP addresses - the connection process is not automatic.
(1) A Single Processor or Device in the Network Only - No DHCP Available |
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Once no DHCP is detected - a single direct or indirectly connected processor device will |
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either try to connect using the IP address last assigned and stored in the device or |
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attempt to revert to is default IP address of 169.254.128.128. Under some conditions the |
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processor might refuse to relinquish its stored IP address or revert to its default IP |
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address and thus refuse to connect. To simplify and speed this non-DHCP enabled |
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Neutrino Series - Quick Start Guide
connection we recommend - that before you power up your device you should Reset the processor to its Default IP Address using the IP Reset Button on the rear of the processor. Resetting the processor to its default IP address of 169.254.128.128 will have you connecting directly quickly and without problems when no DHCP is available.
Please see - IP Reset Push Button / Reset Processor Network Settings instructions below.
Note: Your PC should be set to “Obtain IP Address Automatically” (default setting).
Note: For direct connection a standard Ethernet cable should work with most computers.
IP Reset Push Button / Reset Processor Network Settings (DHCP not available)
Follow these instructions prior to powering up the processor and opening the NeuConsole software.
(a)At the rear of the processor you will see a small round recessed push button labeled “IP Reset”- just to the right of the Ethernet connector (looking from the back). You are able to push this reset push button inward using the point of a pen or a small pointed object.
(b)Press the IP Reset push button inward and while holding it pushed in power up the processor device.
(c)Wait 5 seconds after power up and then release the IP Reset push button.
(d)Wait for the processor to power up completely (this will take a minute or so as it initializes and sets its default IP address). When complete the Network LED (Data LED on older models) will light and remain on.
(e)You can verify your network connection on Page 8 - #10.
Note: Some Uno processors were manufactured with a different IP Reset switch that was hidden behind a removable cover on the rear of the processor. If yours is like that – Remove the small black cover on the rear of the processor near the Ethernet connector (remove 2 small screws). Looking from the back of the processor you will see a small black Reset Switch to the right of the Ethernet connector. Press this Reset Switch forward lightly with your finger and while holding it pressed forward power up the processor. Wait 5 seconds after power up and then release the Reset Switch. The balance of the process is as above.
Note: Although not as reliable, each connected device also has a software IP reset function. In Network View, right click the device and select Remote Reset.
(2)Multiple Processor Devices Connected to the Network – No DHCP Available
Where you will be connecting multiple processors in your network and DHCP is not available, the user will have to manually assign unique IP addresses to each processor device. See – Manual Assignment of IP Addresses on Page 9 &10 - #12 & 13.
8.Processor Device Connected and Powered Up:
With your processor (and devices) connected as a network or directly to your computer, power on all devices.
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On power up the processors power status LED and LCD display will light (just the LCD display |
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on the older models). |
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If the processor has an Ethernet cable / network cable connected the Network LED (Data LED on |
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older models) on the front of the processor will light - once the processor initializes. If there is no |
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Ethernet / network cable attached it will remain off. |
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Note: This does not mean that you have established a Network Connection – only that an |
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XILICA AUDIO DESIGN CANADA / ASIA / EUROPE
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