Xerox Phaser 750 Troubleshooting Guide

Download

Tektronix Supplies and Accessories 9 Print Quality Modes 16 TekColor™ Color Corrections 17 Paper Tips 18

Letterhead 19 Supported page sizes and image area 20

Paper and Transparency Trays 21

Paper Tray 21 Transparency Tray 22 Loading Paper or Transparency Tray 23

Multi-Purpose Tray 25

Overview 25 Loading the Multi-Purpose Tray 27

Loading Special Media 31

Tektronix Transparencies 31 Printing #10 Envelopes 33

Printing on Tektronix Color Laser Labels 36 Automatic 2-Sided Printing 39 Manual 2-Sided Printing From the Multi-Purpose Tray 43 Troubleshooting Print Quality 46

Symptom: Problem in one color only 48

Symptom: Problem in all four colors 50

Symptom: All four colors are solid black 52

Symptom: All four colors are extremely faded 52

Symptom: Pieces of print image missing all four

colors 54 Media Jams 55

Preventing media jams 55

Jam-Wrong Media 55

Jam at A 56

Jam at B (Lower Tray Assembly Only) 57

Combined User and Troubleshooting Manuals

Jam at C 58 Jam at D 60 Jam at E 62 Jam at Multi-Purpose Tray 63 Jam at Duplex Unit 64

Getting Help 66

The front panel Help button: 66 Printer CD-ROM 66 Tektronix web site 67 TekSMART™ Knowledge Base 67 PhaserLink™ Software 67 Color Connection 68 Other online services 68

Controlling Color Density 69

Print and use the Color Reference Page 69

Fonts 71

Resident typefaces (PostScript) 71 Resident typefaces (PCL5C) 71 Downloading fonts 72

Downloading fonts from a Macintosh 73

Printing a list of resident fonts 74

From a Macintosh 74 From a PC or workstation 74

Image Smoothing 75

Quick Collate 76

Requirements 76

Separation Pages 77

PANTONE Colors 78

Methods of printing PANTONE Colors 78

PANTONE Colors from color selection books 78

Phaser 850 Color Printer

Printer-specific PANTONE Colors 78 Installing the PANTONE Color files 79

From the Web 79 Printing the PANTONE Color Chart 80

Macintosh 80

PC 81

PhaserPrint Plug-in for Photoshop 82

Installing the plug-in: Macintosh 82 Installing the plug-in: Windows 83 Using the plug-in 84 Selecting options in the PhaserPrint dialog box 85

Number of copies 85

Print using (Macintosh) 85

Print using (Windows) 86

Printer model 86

Media size (selection) 86

Color Correction 86

Media 87

Quality 87

Rendering Intent 87

Compress Image Data 87

Fast preview 87

1st Page Preview 88

Image Smoothing 88

Stylized representation of the page 88

Scaling an image 89

Landscape orientation 89

Center images 89

Replicate images 89

Image size 89

Image separation 90

Number of images 90

Image layout 90

Media size (display) 90

Combined User and Troubleshooting Manuals

Show color preview of image 90

Printer Utilities 91

Locating the files on the printer’s CD-ROM 92

Installing the utility files for Macintosh 92

Installing the files for PC 92 Locating files on the Tektronix World Wide Web site 93 Locating files on the Tektronix FTP server 94 Downloading files to the printer from a Macintosh 95

Using the Apple Printer Utility to download files

Using the Apple Printer Utility to perform other

tasks 96 Downloading files to the printer from a PC 97

Downloading files from Windows 3.1 97

Downloading files from Windows 95 / Windows

98 97

Downloading files from Windows NT 97

Downloading files if your printer is connected to a

Novell Netware network 98

Downloading files if your printer is connected

through PhaserPort 99

Downloading files if your printer is connected to

Windows NT 99

Advanced Printing Features for Phaser 750 Printers 100

Previewing with 1st Page Preview 100

Requirements 100

Use 1st Page Preview 100

Reset the timeout 101 Automatic tray switching 101 Output Order 101

Output Order: Face Up 102

Output Order: Face Down 102

Phaser 850 Color Printer

Output Order hints 102 Intelligent Ready mode 102 Adjusting margins 103

Adjusting margins for a single-sided print 103

Adjusting margins for a duplex print 104

Adjusting Color Density 106

Calibrating Colors 106

Print and use the Color Reference Page 106

Adjust the colors 106 Calibrate for Paper 108

Color Sampler Charts for Phaser 750 Printers 109

Overview 109 Color charts 110 Printing a color sampler chart from the Phaser 750 printer’s front panel 111

Selecting a color correction and a print quality

mode 111

Printing a color sampler chart 111

Printing the desired colors from an application 111 Printing the color sampler charts with utility files 112

From a Macintosh 112

From a PC or workstation 112

Troubleshooting Phaser 750 Printers 113

Useful tools 113

Diagnostic Test Print 113

Color Density Samples and Color Reference Page

113

Printer CD-ROM 113

Windows driver help system 114

Color Connection 114

PhaserLink™ Software 114

Tektronix web site 114

Combined User and Troubleshooting Manuals

TekSMART™ Knowledge Base 115 Other online services 115 Internal Printer Pages 115

Front panel messages 117

Indicators 117 Messages 117

Maintaining print quality 119

Basic rules for troubleshooting 119

Print quality problems 120 Printing problems 131 Print quality hints 136 Media hints 137

Media handling 137 Double-sided printing 137 If your printer has an Automatic Duplex/Lower Tray Assembly installed 137

Specialty media 137 Improving print speed 138 Printed colors are not what you expect 140

Printing PANTONE Colors 143

Using the Tektronix halftone screens 143 Selecting page sizes in Windows applications 144 Fonts printing incorrectly from Windows 145 Sharing the printer on a network 145

Driver, utility files, and front panel interactions

145

If the Apple Printer Utility does not work

(AppleTalk) 145 Startup Page prints even though it is disabled 146 PostScript printing errors 146 Enabling the PostScript error report 147 Error codes 148 Enabling and disabling the Startup Page 150 Enabling and disabling the Intelligent Ready feature

Phaser 850 Color Printer

151 Protected mode for the front panel menu 152

Macintosh utility files: 152 PC utility files: 152

Enabling and disabling SysStart Job execution 153

Macintosh users 153 PC and workstation users 154

Problems printing on labels 155

Labels are printed on the wrong side 155 Printing labels from Microsoft Word 155

Cleaning Phaser 750 Printers 156

Paper-pick rollers (a) 156 Paper-feed rollers (b) on the Lower Tray Assembly 156 Duplex Unit 156 Sensor 156 Cleaning the sensor 157 Cleaning other rollers 157

Supplies for Phaser 750 Printers 158

Coverage Examples 158 Toner Cartridges 159 Imaging Unit 160 Fuser 160 Fuser Roll and Cleaning Pad 161 Transfer Kit 161 Main Charge Grid 162 Supplies life information 162 Using the information on the Supplies Page 163

Regulatory Information for Phaser 750 Printers 164

Canadian EMC (Electromagnetic Compatibility) regulatory standards 164 Declaration of conformity 165

Combined User and Troubleshooting Manuals

for 220-230 VAC equipment 165 FCC Class B device 167

for 100-120 VAC equipment 167

Material Safety Data Sheets for Phaser 750 Printers 168

MSDS for Toner 169

Environmental Specifications (Temperature/Humidity/Power) 171

Index 173

Phaser 850 Color Printer

Tektronix Supplies and Accessories

Note

Imaging Unit & Main Charge Grid

Front Door

Fuser & Fuser Roll

Inside the printer, all handles, knobs, and other features that the user interacts with are blue.

Front Panel Display

Toner Cartridges

Toner Door

0632-61

Supplies

When the front panel prompts you that a supply is low or needs to be replaced, make sure that you have replacements on hand. To order supplies and accessories, contact your local dealer or visit the Tektronix web site:

www.tek.com/Color_Printers/supplies/

User Guide

33100-33

Supplies

High Capacity Toner Cartridges

Item Part Number

Cyan

Magenta

Yellow

Black

Standard Toner Cartridges

Item Part Number

Cyan

Magenta

Yellow

Black

016-1800-00

016-1801-00

016-1802-00

016-1803-00

016-1804-00

016-1805-00

016-1806-00

016-1807-00

0236-44

Main Change Grid

Item Part Number

Main Charge Grid 016-1665-00

Phaser 750 Color Printer

33100-35

Fuser

Item Part Number

110 volt

220 volt

33100-36

016-1839-00

016-1840-00

Fuser Roll and Cleaning Pad

Item Part Number

Fuser Roll (with Cleaning Pad) 016-1843-00

Fuser Cleaning Pad 116-0329-00

User Guide

0236-41

Imaging Unit

Item Part Number

Imaging Unit (Color Imaging Kit) 016-1841-00

0236-43

Transfer Kit

Item Part Number

Transfer Kit 016-1842-00

Phaser 750 Color Printer

Tektronix Professional Printing Paper

Item Size Description Part Number

Premium Color Printing Paper

A/Letter (U. S.)

8.5 x 11 in.

500 sheets 016-1368-00

Premium Color Printing Paper

Glossy Coated Paper A/Letter (U. S.)

Glossy Coated Paper A4 (Metric Letter)

Premium Cover Paper A/Letter (U. S.)

Premium Cover Paper A4 (Metric Letter)

A4 (Metric Letter) 210 x 297 mm

8.5 x 11 in.

210 x 297 mm

8.5 x 11 in.

210 x 297 mm

500 sheets 016-1369-00

100 sheets 016-1704-00

100 sheets 016-1705-00

100 sheets 016-1823-00

100 sheets 016-1824-00

Tektronix Transparency Film

Item Size Description Part Number

Premium A/Letter (U. S.)

8.5 x 11 in.

Premium A4 (Metric Letter)

210 x 297 mm

Standard A/Letter (U. S.)

8.5 x 11 in.

Standard A4 (Metric Letter)

210 x 297 mm

50 sheets 016-1427-00

50 sheets 016-1428-00

50 sheets 016-1431-00

50 sheets 016-1432-00

Tektronix Color Laser Labels

Size Description Part Number

A/Letter (U. S.)

8.5 x 11 in.

A/Letter (U. S.)

8.5 x 11 in.

100 sheets / 30 labels per sheet

1.0 x 2.625 in. labels

100 sheets / 6 labels per sheet

3.33 x 4.0 in. labels

016-1695-00

016-1696-00

User Guide

Tektronix Color Laser Labels

Size Description Part Number

A4 (Metric Letter) 210 x 297 mm

100 sheets / 14 labels per sheet

38.1 x 99.1 mm labels

100 sheets / 8 labels per sheet

67.7 x 99.1 mm labels

016-1688-00

016-1689-00

Paper Trays

Item Paper Capacity Part Number

A/Letter (U. S.) 250 sheets 436-0282-02

A4 (Metric Letter) 250 sheets 436-0283-02

U. S. Legal 250 sheets 436-0314-02

Transparency Trays

Item Part Number

A/Letter (U. S.) 436-0284-02

A4 (Metric Letter) 436-0285-02

Printer Station

Features Part Number

Ergonomic surface height

■

Provides storage for supplies

ZCARTA

Internal Hard Drive

Feature Part Numbers

■

Adds collation

■

User documentation on disk

Enhanced Job Accounting

■

Enhanced PhaserLink features

Z750HD

Phaser 750 Color Printer

Automatic Duplex/Lower Tray Assembly

Features Part Number

Automatic duplex with the Duplex Unit

■

Lower Tray Assembly with:

■

1 Paper Tray

■

1 Transparency Tray

■

Increased paper-printing capacity

Increased printing versatility and convenience.

■

U.S./Standard: ZDPLX Option 00

Metric: ZDPLX Option 01

PhaserShare® Token Ring Network Card

Features Part Number

■

Easy to install

■

Token Ring connectivity

ZNBTR

Additional memory

Feature Part Numbers

Improved performance

64 Mbytes

■

128 Mbytes

ZMC64

ZMC128

User Guide

Print Quality Modes

You can select the Print Quality mode in the follow ways:

From the software driver. (This always overrides the front panel setting.)

From the printer’s front panel. Press Menu, scroll to Print Quality, press Menu, and select a Print Quality Mode.

Black and White

Fast Color

Standard

Enhanced

Premium

Converts all colors to black, white, and shades of gray. Prints at 1200 x 600 dpi.

Fastest color print mode. Prints at 600 x 600 dpi using only the cyan, magenta, and yellow toners; black is a composite color. Not recommended for black text.

General-purpose mode for color printing. Prints at 600 x 600 dpi using all four color toners. Transparencies are always printed in Standard mode even if another mode is selected.

Produces superior text resolution and smooth colors. Prints at 1200 x 600 dpi.

Produces the highest-quality color prints at 1200 x 1200 dpi. Available only on 750P, 750DP, and the

750DX configurations.

Phaser 750 Color Printer

TekColor

Color Corrections

™

You can select the TekColor™ Color Correction mode in the following ways:

From the software driver. (This always overrides the front panel setting.)

From the printer’s front panel. Press Menu, scroll to Print Quality, press Menu, and select a TekColor™ Color Correction.

Automatic

None

Vivid Color Produces the brightest possible colors. Makes blue colors

sRGB Display Closest match to computer screen colors.

SWOP Press Specification for Web Offset Publications. Use to match U. S.

Euroscale Press

Commercial Press

Optimizes colors for each element (text and graphics) on the page. Best all-purpose selection.

No color correction applied. Use with printer specific (i.e., using the printer’s PANTONE® Color chart) PANTONE® Colors or when no correction is desired.

appear less purple. Use when printing transparencies.

press standards.

Use to match equivalent Imation Matchprint® proofs.

Use to match commercial Imation Matchprint® proofs. Best choice for comps.

Features

DIC Use to match Dai Nippon printing inks on coated paper.

Toyo Use to match commercial Toyo printing inks on coated

Use Printer Setting

paper.

Uses the selection made at the printer's front panel.

To set a printer default TekColor correction:

■ At the READY menu, press Menu.

■ Scroll to Print Quality, press Menu.

■ Scroll to TekColor Correction, press Menu.

■ Scroll to the correction, press OK.

User Guide

Paper Tips

Caution

Do not use any media designed for inkjet printers, especially inkjet coated paper and inkjet transparencies. Inkjet media is coated with a substance that will damage the fuser. Tektronix does not furnish warranty service for damage or malfunction caused by the use of non-Tektronix supplies or consumables. Always use Tektronix media that has been specially designed for use with Tektronix Laser Printers.

■ To prevent Jam-Wrong Media errors, load only paper in the PAPER

tray and Tektronix transparencies in the TRANSPARENCY tray or Multi-Purpose tray.

■ If you have the Automatic Duplex/Lower Tray Assembly:

■ Insert the Duplex Unit only in the upper (a) slot.

■ Insert the TRANSPARENCY tray only into the middle (b) tray

slot.

Paper Tips

■ Insert the PAPER tray into the middle (b) or lower (c) slot.

■ Always use the Multi-Purpose Tray (d) for specialty media.

x e l

p u

e t t e

L /

e p

a P

l a g

r e

p a

0236-06

■ When loading the Multi-Purpose Tray, the front panel

automatically prompts you to select the media type and media size.

18 Phaser 750 Color Printer

■ When you select a media tray by location (Upper, Middle, Lower,

Multi-Purpose Tray), the printer picks from that tray, regardless

of the tray’s media type or size.

■ Always keep media in a sealed package to avoid the effects of

humidity, which can affect print quality.

Letterhead

■ For printing letterhead:

■ In the PAPER tray put this material face-down.

■ In the Multi-Purpose Tray put this material face-up.

User Guide 19

Supported page sizes and image area

23451

0632-57

The printer supports five media sizes, which you select in the Print screen (using a supported printer driver).

Margins

Media Page size Print area Top /

1 Letter

2A4

3 Legal

4 Executive

5 #10

Envelope

8.5 x 11 in. 8.21 x 10.56 in. .22 in. .14 in.

210 x 297 mm 200 x 287 mm 5 mm 4.8 mm

8.5 x 14 in. 8.2 x 13.5 in. .23 in. .14 in.

7.25 x 10.5 in. 6.93 x 10.31 in. .22 in. .15 in.

4.13 x 9.5 in. (104.8 x

3.8 x 9.2 in. (96.5 x 233.7 mm)

Bottom

.16 in. (4.1 mm)

241.3 mm)

Sides

.14 in. (3.6 mm)

20 Phaser 750 Color Printer

Paper and Transparency Trays

PAPER

A/Letter

PAPER

Legal

Paper Tray

PAPER

0632-01

■ 250-sheet capacity

■ 60 - 90 g/m

■ Use Tektronix Premium Color Printing Paper or Premium Laser

Bond Paper for best results.

(16 - 24 lb.)

■ Paper only. Do not load transparencies.

Note

Load only laser paper in the paper trays. Specialty papers such as Tektronix Glossy Coated Paper, Tektronix Premium Cover Paper, envelopes, and Tektronix Laser Labels must be loaded in the Multi-Purpose Tray.

Do not use transparency in the P

APER tray. This will result in

a Jam-Wrong Media error.

User Guide 21

Trays

TRANSPARENCY

A/Letter

TRANSPARENCY

Transparency Tray

R A P

0632-02

■ Use only Tektronix transparencies. See page 9 for supplies

ordering information. For information on Tektronix transparencies, visit the Tektronix web site:

www.tek.com/Color_Printers/products/supplies/trans/index.html

■ Install the transparency tray only in the printer’s upper or middle

tray slots. If this tray is installed in the lower tray slot, a front panel error occurs that stops the print job. The transparency tray must then be moved to the upper or middle tray slot.

Caution

Use of non-Tektronix transparencies can damage printer components or produce poor image quality.

Do not load paper in the Transparency tray, this will result in

Trays

■ Tektronix transparencies

a Jam-Wrong Media error.

■ Use only Premium or Standard Tektronix transparencies (see

page 9 for supplies ordering information)

■ 100-sheet capacity

22 Phaser 750 Color Printer

Loading Paper or Transparency Tray

Note

Place the side to be printed (for example, letterhead paper) face-down under the hooks.

1. Push down on the tray’s metal plate until it clicks, locking it in

place.

0632-08

2. Fan the media to release sheets that are stuck together.

0632-09

User Guide 23

3. Place the media in the tray under the hooks.

Caution

Keep the media level below the indicator on the tray’s label; otherwise, the printer may jam or be damaged.

■ Letterhead: Load this material face-down under the tray

hooks.

■ Transparencies: Place the Tektronix logo strip face-up under

the transparency tray hooks. Use Tektronix transparencies only.

MAXIMUM TRAY LEVEL

TRANSPARENCY

0632-10

4. Tray capacity:

a. Paper tray 250 sheets

b. Transparency tray 100 sheets

5. Insert the tray.

■ For tray placement guidelines, see page 18.

24 Phaser 750 Color Printer

Multi-Purpose Tray

Overview

Always use the Multi-Purpose Tray for speciality media; it supports the following media types:

Supported Media Tray capacity Media thickness

Paper and Paper 2nd Side 75-105 g/m

, (20-28 lb.)

100 sheets Thin

Tektronix Transparency Film 50 sheets Normal

Tektronix Glossy Coated Paper 30 sheets Normal

Heavy paper:

■ Cover Stock

■ 120-163 g/m

■ Index Stock

■ 120-163 g/m

■ Card Stock

■ 120-163 g/m

), (40- 60 lb.)

, (60- 90 lb.)

, (32- 40 lb.)

30 sheets Thick

Tektronix Color Laser Labels 30 sheets Thick

#10 Envelopes 10 envelopes Thick

switch

Multi-Purpose Tray

User Guide 25

Note

For the best coverage when using laser paper heavier than 105 g/m2 (28 lb.) in the Multi-Purpose Tray, select Heavy Paper as the media type.

If the printer experiences frequent media jams at the Multi-Purpose Tray, move the Media Thickness Switch to a thicker setting. If the printer experiences frequent double-feed errors at the Multi-Purpose Tray, move the

Multi-Purpose Tray

Media Thickness Switch to a thinner setting.

Thin Thick

Normal

33100-68

Note

The printer prompts you for the paper type and size. If the wrong media is selected, the printer’s front panel displays a

Jam-Wrong Media message.

26 Phaser 750 Color Printer

Loading the Multi-Purpose Tray

1. Pull out the slide and adjust the guides for the width of the media.

0632-11

2. Adjust the Media Thickness switch for the media you are using

(see page 25).

Thin Thick

Normal

33100-68

User Guide 27

3. Insert the media:

■ For Tektronix Transparencies place the Tektronix strip

facing down and refer to page 31.

■ For Tektronix Color Laser Labels, place face-up and refer to

page 36.

■ For envelopes, place face-up and refer to page 33.

■ For letterhead, place face-up and refer to page 19.

0632-63

4. The front panel prompts you to select the media type and then the

media size:

Tektronix Transparency

Tek Transparency

Letter or A4

0632-44

28 Phaser 750 Color Printer

Tektronix Glossy Coated Paper

Tek Glossy Coated Paper

Letter

Tektronix Premium Cover Paper

Heavy Paper

Letter

Tektronix Color Laser Label

Tek Labels

Letter

Paper

■ Letterhead

■ Office Laser Paper

■ Standard paper and letterhead 75 - 105 g/m

or A4

0632-45

or A4

0632-64

or A4

0632-47

(20 - 28 lb.)

Paper

Letter

Legal, A4, or Executive

0632-48

User Guide 29

Paper 2nd Side

■ Standard paper and letterhead 75 - 105 g/m

(20 - 28 lb.)

Paper-2nd Side

Letter

Heavy Paper

■ Cover Stock 120-163 g/m

■ Index Stock 120-163 g/m

■ Card Stock 120-163 g/m

Heavy Paper

Letter

Envelope #10

Envelope

# 10

(60 lb.)

(90 lb.)

(40 lb.)

0632-51

Legal, A4, or Executive

0632-49

Legal, A4, or Executive

0632-50

5. In the Print screen (using a supported driver), select

Multi-Purpose Tray. Send the job to the printer.

30 Phaser 750 Color Printer

Loading Special Media

Tektronix Transparencies

1. Set the Media Thickness Switch to Normal.

Thin Thick

2. Adjust the tray’s guides for the width of your Tektronix

Transparencies.

3. Insert the transparency with the logo strip face-down, entering

the printer first.

Normal

33100-68

0632-16

Special Media

User Guide 31

4. Fill the Multi-Purpose Tray to the level indicator on the guide

(maximum capacity is 50 sheets).

0236-13

5. At the front panel’s media type prompt, scroll to Tek

Transparency and press OK. Scroll to the media size Letter or A4.

Special Media

Tek Transparency

Letter or A4

0632-44

6. In the application’s Print screen under Tray Selection or Paper

Source, depending on the driver, select the Multi-Purpose Tray

and send the job to the printer.

32 Phaser 750 Color Printer

Printing #10 Envelopes

1. Prepare each envelope: tuck in the envelope flap.

0632-22

2. Adjust the printer’s media thickness switch to Thick.

Thin Thick

Normal

33100-69

3. Adjust the printer’s media guides for the width of your envelopes.

0632-24

4. Insert the envelopes (maximum capacity is 10):

a. Short end enters first.

User Guide 33

Envelopes

b. Side to be printed is face-up.

c. The edge where you place the stamp enters the printer first

in some applications; make a test print before proceeding.

5. At the front panel prompt, scroll to Envelope then scroll to #10

and press OK.

Envelope

# 10

0632-51

6. In your application create a document with these measurements:

■ Width: (104.1 mm), 4.13 in.

■ Length: (241.3 mm), 9.5 in.

■ Margins: (5 mm), 0.2 in.

7. Access the Page Setup menu and make these selections:

■ Paper Size: #10 Envelope

■ Orientation: Landscape

8. In the Print screen, use the supported printer driver, and make

this selection:

■ Paper Source: Multi-Purpose Tray

9. Send the job to the printer.

Envelopes

34 Phaser 750 Color Printer

Guidelines for envelope printing:

Caution

Never use envelopes with windows or metal clasps; they will damage the printer. Use envelopes that are at least #10-size. (4.13 x 9.5 in. /104.8 x 241.3 mm)

■ Do not print on the envelope’s back side.

■ Keep unused envelopes in their packaging to avoid the

effects of moisture and dryness, which can affect print quality and cause wrinkling.

■ Many applications include a tool for creating an envelope

document. For example, Microsoft Word includes an Envelopes and Labels feature under the Tools menu. Make sure that you select Face Up; select the feed method icon showing the stamp end entering the printer first, with the image centered; and unselect Clockwise Rotation.

■ Print a maximum of ten envelopes at a time.

■ Use envelopes that are at least #10-size

(4.13 x 9.5 in. / 104.1 x 241.3 mm).

■ No plastic windows or metal clips.

■ No exposed gummed surfaces.

■ Single-sided printing only.

■ Keep unused envelopes in their original packaging.

Note

This printer is not made to handle high-capacity production envelope printing. Envelopes may wrinkle depending on weight and stiffness of the envelope.

User Guide 35

Printing on Tektronix Color Laser Labels

At the printer:

1. Adjust the printer’s media thickness switch to Thick.

Thin Thick

Normal

2. Insert the label sheets (maximum capacity is 30 sheets):

a. Side to be printed is face-up.

b. The top of the sheet enters the printer first.

0632-26

33100-69

36 Phaser 750 Color Printer

3. At the front panel prompt, scroll to Tek Labels and press OK, then

scroll to the media size Letter or A4.

Tek Labels

Letter

or A4

0632-47

In the application:

Note

For printing Tektronix Color Laser Labels, you can use common software settings.

4. If your application has a setting for Avery® labels, use it as a

template. Otherwise, refer to the instructions included with the labels for margin settings. Use the Avery template for the Tektronix labels.

Labels

Template Tektronix Labels

Letter:

5160 016-1695-00 (30 per sheet)

5164 016-1696-00 (6 per sheet)

Labels

A4:

L7163 016-1688-00 (14 per sheet)

L7165 016-1689-00 (8 per sheet)

5. In the Print screen, use the supported print driver, and select:

■ Paper Source: Multi-Purpose Tray and send the job to the

printer.

User Guide 37

Guidelines for printing on labels:

■ Use Tektronix Color Laser Labels.

■ If any of the labels on a sheet are missing, do not use that

sheet; it may damage printer components.

■ When selecting Tek Label as the media type, the printer

requires that room temperature be cooler than 27 degrees C

Labels

(81 degrees F). If the temperature is above this, the printer reports an error and stops printing.

38 Phaser 750 Color Printer

Automatic 2-Sided Printing

Caution

Never put media in the Duplex Unit; the printer reports a media jam.

Use only laser bond paper for automatic two-sided printing in the paper tray. Do not use any special media (glossy coated paper) to print automatic two-sided printing. Two-sided printing can be done manually; refer to Manual 2-Sided Printing From the Multi-Purpose Tray on page 43.

Automatic two-sided printing requires that the Lower Tray Assembly be installed.

1. Make sure that the Duplex Unit is inserted in the printer’s upper

(a) slot.

e p

a P

e tt e

e p

a P

a g e

p a

0632-27

2. Load 75 - 90 g/m2 (20 - 24 lb.) paper in the paper tray.

If you are using pre-printed paper, such as letterhead:

a. Place the first side to be printed face-down.

2-Sided Prints

User Guide 39

b. Place the top of the page under the paper tray’s hooks.

This example shows letterhead paper.

PAPER

0632-28

3. Insert the paper tray in the printer’s middle (b) or lower (c) tray

slots.

Note

For best results with two-sided printing, use 90 g/m2 (24 lb.) laser paper.

2-sided Prints

4. Decide on a binding preference (how the page turns) for Step 5:

a. Long-Edge binding or uncheck Bind on top edge.

0632-29

40 Phaser 750 Color Printer

b. Short-Edge binding or check Bind on top edge.

0632-30

5. In the Print screen, select the 2-Sided Printing option and a

binding preference:

PC Drivers:

Windows 95/ Windows 98

a. From the File menu, select Print.

b. Click Properties.

c. Click the Setup tab.

d. Click Print on 2-Sides option.

e. Check or uncheck Bind on top edge.

Windows NT4

a. Start/Settings/Printers.

b. Right-mouse-button-click on your printer’s icon.

c. From the pop-up menu, select Document Defaults.

d. Click the Advanced tab.

e. Under Paper/Output, select Print on Both Sides.

f. Select Long Side or Short Side.

User Guide 41

Macintosh Drivers:

LaserWriter 8.6

a. From the File menu, select Print.

b. From the pull-down menu, choose Layout.

c. Select Print on Both Sides.

d. Select a binding preference.

LaserWriter 8.3.4

a. From the File menu, select Print.

b. Click the Options button.

c. Select 2-Sided Printing.

d. Select Short-Edge Binding or Long-Edge Binding.

6. Send the job to the printer.

42 Phaser 750 Color Printer

Manual 2-Sided Printing From the Multi-Purpose Tray

Side 1

Caution

Use only laser bond paper for the automatic two-sided printing in the paper trays. The Multi-Purpose tray should be used for manual two-sided printing on Tektronix Premium Color Printing Paper, Tektronix Glossy Coated Paper, or Heavy Paper. Two-sided printing on specialty media can shorten component life. For opacity and feed reliability, use laser paper that is 90 g/m2 (24 lb. bond). For best results, do not use heavy toner coverage on Side 1 of a manual 2-Sided Print; also, increase the top margin on Side 1 to at least 12mm (or .5 in.).

■ For a multi-page document, print odd-numbered pages for Side 1.

(This selection is application-specific).

1. Set the media thickness switch; refer to page 25 for the correct

setting.

User Guide 43

2. Insert paper with the side to be printed face-up.

This example shows letterhead paper.

1234567

32564-06

3. In the printer’s front panel, select the media type and size at the

prompt.

Front Panel Media Type

Paper

■ Standard laser paper, 75-105 g/m

(20-28 lb.)

Tektronix Glossy Coated

■ Tektronix Glossy Coated Paper

Paper

Heavy Paper ■ Card stock, 120 - 150 g/m2 (32 - 40 lb.)

■ Cover stock, 120 - 150 g/m

■ Index stock, 120 - 150 g/m

■ Heavy laser paper, 120 - 150 g/m

(40 - 54 lb.)

(60 - 80 lb.)

(32 - 40 lb.)

4. In the Print screen (using a supported driver), select

Multi-Purpose Tray as the Paper Source or Tray Selection. Send

the job to the printer.

5. Remove the printed paper from the output tray.

44 Phaser 750 Color Printer

Side 2

Note

For a multi-page document, print even-numbered pages for Side 2. (This selection is application-specific).

1. Insert the paper with the blank side face-up.

1234567

32564-07

2. In the printer’s front panel, select the media type and size at the

prompt.

3. In the Print screen (using a supported driver), select

Multi-Purpose Tray as the Paper Source or Tray Selection. Send

the job to the printer.

4. Remove the printed paper from the output tray.

User Guide 45

Troubleshooting Print Quality

For detailed troubleshooting information, refer to the printer’s CD-ROM or the Tektronix Color Printer Knowledge Base web site:

www2.tek.com/TekSMART/

If you notice a problem with the quality of your prints, the probable solution is replacing one of the supplies. Keep in mind this basic guideline:

■ If the symptom appears in a single color:

Replace the Toner Cartridge.

■ If the symptom appears in all colors:

Replace the Imaging Unit, or Fuser, or Fuser Roll, or Main Charge Grid, or Transfer Kit.

To diagnose the problem, check these items:

1. Check the front panel for messages on replacing supplies.

46 Phaser 750 Color Printer

2. From the Help menu, scroll to Supplies Information, press OK

ack

Pages Remaining: >500 @ 5% coverage

Standard Reorder: 0

Hi-Capacity Reorder: 0

agenta

Pages Remaining: >500 @ 5% coverage

Standard Reorder: 0

Hi-Capacity Reorder: 0

0% 50% 100%

Life Remaining

Serial #:

Avg. Coverage/Image: 5.8%

Date Installed: Sep 1, 1999

0% 50% 100%

72%

Life Remaining

Serial #:

Avg. Toner Coverage/Page: 13.3%

Date Installed: Sep 1, 1999

and print the Supplies Page. Use it to diagnose and correct problems. The Supplies Page contains useful information, such as the remaining life for supplies.

Pages Remaining: >500 @ 5% coverage

Hi-Capacity Reorder: 016-1803-00

Standard Reorder: 016-1807-00

Pages Remaining: >500 @ 5% coverage

Hi-Capacity Reorder: 016-1801-00

Standard Reorder: 016-1805-00

HEX XXX

64%

HEX XXX

Phaser® 750 COLOR PRINTER

Cyan

Pages Remaining: >500 @ 5% coverage

Hi-Capacity Reorder: 016-1800-00

Standard Reorder: 016-1804-00

Yellow

Pages Remaining: >500 @ 5% coverage

Hi-Capacity Reorder: 016-1802-00

Standard Reorder: 016-1806-00

Main Charge Grid

Life Remaining

0% 50% 100%

Date Installed:

Reorder: 016-1665-00

Fuser Roll

Life Remaining

0% 50% 100%

Date Installed:

Reorder: 016-1663-00

Front Panel Display

Imaging Unit & Main Charge Grid

Front Door

Fuser & Fuser Roll

HEX XXX

Toner Cartridges

Toner Door

}

Supplies Usage

Toner

Imaging Unit

Reorder: 016-1662-00

Fuser

110V Reorder: 016-1660-00 220V Reorder: 016-1661-00

(located in paper feeder)

Transfer Kit

Reorder: 016-1664-00

tektronix.com/Color_Printers/

Black

Magenta

Life Remaining

0% 50% 100%

Serial #:

Avg. Coverage/Image: 5.8%

Date Installed: Sep 1, 1999

Life Remaining

0% 50% 100%

Serial #:

Avg. Toner Coverage/Page: 13.3%

Date Installed: Sep 1, 1999

Life Remaining

0% 50% 100%

0632-56

3. From the front panel Help menu, scroll to Print Quality, press

Menu, scroll to Help Pages, press Menu, and print Diagnostic Test Pages. (This includes five color pages and one instruction page.)

Examine the prints for symptoms.

Test Print

Black

Cyan

Magenta

Yellow

Print Quality

User Guide 47

0632-60

Symptom: Problem in one color only

■ 1 color has many vertical streaks.

■ 1 color has a light vertical streak.

■ 1 color is light or faded.

33100-61

33100-59

Print Quality

48 Phaser 750 Color Printer

33100-58

Solution:

1. Adjust the color density.

a. Press Help, and scroll to Print Quality, press Menu, scroll to

Calibrate Colors. Press Menu, scroll to Adjust Each Color. Press Menu.

b. Adjust the density of the color that has problems.

2. Replace the Toner Cartridge of the color that has problems.

User Guide 49

Symptom: Problem in all four colors

■ Streak through all 4 colors.

■ Spot in the same place on the page in all 4 colors.

■ Random spots appear on every page.

33100-57

33100-56

33100-55

50 Phaser 750 Color Printer

Solution:

1. The choice of media; check the following:

a. Use Tektronix media.

b. Use the correct media tray for the media you are using.

c. When using the Multi-Purpose Tray, select the correct media

in the front panel.

2. Run Clean for Smudges. Press Help, scroll to Print Quality. Press

Menu, scroll to Clean for Smudges. Press Ok and press Confirm.

3. Print about 25 blank pages until the problem disappears.

4. Replace Imaging Unit, or Fuser, or Fuser Roll.

User Guide 51

Symptom: All four colors are solid black

Prints are black (edge to edge).

Solution:

Remove then re-insert the Main Charge Grid. If problem persists, replace the Main Charge Grid.

Symptom: All four colors are extremely faded

33100-54

33100-53

52 Phaser 750 Color Printer

Solution:

1. Choice of media; check the following:

■ Use Tektronix media.

■ Use the correct media tray for the media you are using.

■ When using the Multi-Purpose Tray, select the correct media

in the front panel.

2. Relative humidity may be too low (below 30 percent relative

humidity).

■ Refer to Calibrate for Paper in the printer’s front panel and run

this mode:

■ Press Help, scroll to Print Quality, press Menu, scroll to

Calibrate for Paper, press Menu, print the references pages.

Follow the instructions on these pages and adjust the transfer setting.

3. Replace imaging unit or transfer kit.

User Guide 53

Symptom: Pieces of print image missing all four colors

1. Pieces of the printed image are missing and reappear out of place,

approximately 129 mm (5 in.) down the page.

33100-67

2. Media frequently wraps around the Fuser (Jam at C).

Solution:

1. Choice of media; check the following:

■ Use appropriate media in the correct tray location; refer to

page 21 through page 36.

■ Print 10-20 blank pages of plain paper.

■ To avoid jams with Tektronix Transparencies, make sure

that the logo strip is loaded face-down for the Multi-Purpose Tray and face-up for the Transparency tray.

2. If Jam at C, clear the media jam and run the front panel’s Clean for

Smudges cleaning routine (5 blank pages will print to clean the roller). Press OK and then press Confirm.

3. Replace Fuser.

54 Phaser 750 Color Printer

Media Jams

Preventing media jams

■ To reduce the frequency of paper and transparency jams,

use Tektronix media and occasionally clean the rollers. From the

Help Menu, scroll to Print Quality and press OK. Scroll to the Help Pages and press OK. Scroll to the Paper Tips and print and

read the tips to avoid media jams.

■ When using the Multi-Purpose Tray, always set the media

thickness switch for the media you are using. See page 25.

■ If the printer frequently reports Jam at Multi-Purpose, move the

media thickness switch to a thicker setting.

Jam-Wrong Media

1. Check the trays to make sure that they contain the proper media.

a. Check all PAPER trays and remove all transparencies.

b. Check all TRANSPARENCY trays and remove all paper.

c. If printing from the Multi-Purpose Tray, make sure that the

correct media type is selected from the front panel.

2. Open the left side door, remove the jammed media. See Jam at A

illustrations.

Jams

User Guide 55

Jam at A

33100-09

Solution 1

Open the left side door; remove the jammed media.

Jams

33100-08

Solution 2

Remove the media tray; remove the jammed media from inside the printer.

56 Phaser 750 Color Printer

Jam at B (Lower Tray Assembly Only)

Solution 1

Open the lower left side door and remove the jammed media.

33100-10

Solution 2

Remove the selected media tray (middle or lower tray) and remove the

jammed media from inside the printer.

tte

e p

a P

tte

e p

a P

33100-11

User Guide 57

Jam at C

Caution

The Fuser is hot. To avoid personal injury, use caution or wait for the Fuser to cool before touching it.

1. Remove the Fuser:

a. Open the printer’s front door.

b. To unlock the Fuser, turn the small blue thumbscrew

counterclockwise.

c. At the lower left side of the Fuser, press the safety catch and

slide the Fuser out of the printer.

2. Remove the Fuser Roll:

a. To unlock the Fuser Roll, press out on the two tabs.

b. Lift the Fuser Roll out of the Fuser and set the roll aside.

0632-32

0632-31

58 Phaser 750 Color Printer

3. To release the jammed media, turn the Fuser’s large blue knob

clockwise or counterclockwise.

0632-33

4. Remove the jammed media from the Fuser.

0632-34

5. Re-insert the Fuser Roll into the Fuser; re-install the Fuser.

6. The printer automatically prints five blank pages which cleans the

fuser and then resumes the current print job.

User Guide 59

Jam at D

Caution

The Fuser is hot. To avoid personal injury, use caution or wait for it to cool before touching it.

Solution 1

1. Open the front door.

2. Pull open the access door; the media is visible.

3. Turn the Fuser’s large blue knob counterclockwise.

4. Remove the media.

Caution

r e t

L /

0632-53

If the Fuser knob does not turn, do not force it or you may damage the Fuser. Instead, remove the Fuser and Fuser Roll; then turn the Fuser knob to release the jammed media.

60 Phaser 750 Color Printer

Solution 2

1. Open the front door and the right side door.

0632-35

2. Turn the Fuser’s large blue knob counterclockwise.

3. Remove the jammed media.

0632-36

User Guide 61

Jam at E

Solution 1

Remove the jammed media from the output tray.

r e t t

L /

33100-15

Solution 2

Pull open the access door (above the plastic output tray) and remove the media.

r e

t t e

L /

e p

a P

33100-16

Note

Open and close the printer’s front door to clear the error message.

62 Phaser 750 Color Printer

Jam at Multi-Purpose Tray

33100-17

1. Remove all media in the Multi-Purpose Tray.

2. Remove the jammed media from the Multi-Purpose Tray.

3. Set the Media Thickness switch for the media you are using

(page 25).

4. Re-insert the media in the Multi-Purpose Tray.

Note

To clear the error message, open and close the printer’s front door.

User Guide 63

Jam at Duplex Unit

1. Remove the Duplex Unit (it is in the printer’s upper slot).

0632-37

2. Open the Duplex Unit.

0632-38

Note

If paper is not in the Duplex Unit, open the right side door; paper may be jammed there.

64 Phaser 750 Color Printer

3. Remove the jammed media.

0632-39

4. Close the Duplex Unit; press down to make sure that it snaps shut

on both sides.

0632-40

5. Re-insert the Duplex Unit into the printer’s upper slot.

0632-41

User Guide 65

Getting Help

Getting Help gives you a comprehensive set of instructions to solve printer problems. The printer's auto-running CD-ROM guides you to the various resources available for installing and learning more about your Tektronix color printer. Use the CD-ROM to install your printer driver software, view and print user documentation, and watch how-to videos. Live Internet links on the CD-ROM let you access the Tektronix Color Connection web site, your single source for color education, interactive tutorials, free templates and support information.

The front panel Help button:

■ Offers you a suite of tools along with information pages to

help solve printing quality, media feed, supplies, and printer administration problems.

■ To print the two-page Help Guide: at the printer’s front

panel, press Help, then press Print.

Printer CD-ROM

■ Advanced Features and Troubleshooting Manual

■ Supplies instructions

■ Setup Guide poster

■ Video help

■ Networking manuals

■ Repacking instructions

■ Printer drivers

■ Material Safety Data Sheets (MSDS)

66 Phaser 750 Color Printer

Tektronix web site

www.tek.com/Color_Printers/

■ Product and supplies information

■ Downloading printer drivers

■ Finding your local reseller

■ Online documentation

TekSMART™ Knowledge Base

www2.tek.com/TekSMART/

■ Is the same troubleshooting knowledge base used by

Tektronix Customer Support staff

■ Application issues

■ Networking issues

■ Printer errors

■ Print-quality issues

■ Troubleshooting

Getting Help

PhaserLink™ Software

www.tek.com/Color_Printers/products/phaserlink.html

■ View printer status using any web browser

■ Control printer settings

■ Link to online documentation via the World Wide Web

■ Requires network connection via TCP/IP

User Guide 67

Color Connection

www.colorconnection.tektronix.com

Color resource for tools and information to help you get the most out of your color printer:

■ Interactive tutorials and helpful tips for using your printer

and favorite software applications

■ Easy access to online technical support.

■ Customized features to meet your individual needs

Other online services

Anonymous ftp server: ftp.tek.com/Color_Printers/

Subscribe to email update notices: www.colorconnection.tektronix.com

U. S.

1-800-835-6100

Getting Help

Canada

1-800-563-1289

Outside U.S. and Canada

Contact your local Tektronix office for a list of local resellers

Customer Support Centers

U. S. and Canada 1-800-835-6100

Australia 1800 811 177

Austria 0 660 5804

Belgium 0800 1 5059

Denmark 80 01 81 76

Eastern Europe and the Middle East +44 1908 681707

Finland 0800 1 14494

France 05 90 85 41

Germany 0130 82 10 68

Italy 1678 77261

Luxembourg 0800 2853

Norway 800 11782

Spain 900 97 4499

Sweden 020 795 177

Switzerland 155 9493

The Netherlands 06 0221647

UK 0800 558668

68 Phaser 750 Color Printer

Controlling Color Density

When colors look faded, adjust the toner color density to extend the life of the components.

Print and use the Color Reference Page

1. In the printer’s front panel, press Help scroll to Print Quality.

Press Menu, scroll to Calibrate Colors. Press Menu, scroll to

Adjust Each Color. Press Menu, and print the Color Reference Page.

2. Compare the Color Reference Page to the Color Density Samples.

Make a note of the value (–10 to +10) for each color that most closely matches the samples.

3. Adjust the density for each color: Enter the value noted in Step 2

in the Calibrate Colors menu, under Adjust Each Color.

■ Decrease color density: Press <---.

■ Increase color density: Press --->.

4. Reprint the Color Reference Page; check your adjustments.

Color Reference Page

Cyan Magenta Yellow Black

-10

-8

-6

-4

-2

+10

-10

-8

-6

-4

-2

+10

-10

-8

-6

-4

-2

+10

+ 2

+ 4

+ 6

+ 8

+ 1

+ 8

1 0

- 4

+ 6

+ 8

+ 1

Color Density Samples

Color Reference Page

- 1

a n

- 8

- 1

- 6

- 8

- 6

- 4

- 6

- 4

+ 2

+ 4

+ 6

M a

g e

n t

1 0

e l

l o w

- 8

- 1

l a

c k

- 8

- 6

- 4

Calibrate Colors

Exit

Adjust Light/Dark Adjust Each Color

33100-30

User Guide 69

Color Density

70 Phaser 750 Color Printer

Fonts

Resident typefaces (PostScript)

The printer accepts Adobe Type 1 and Type 3 downloadable fonts, TrueType fonts, PCL5, and a variety of user-defined fonts.

To extend font capability, the printer supports an optional internal IDE hard drive for storage of additional fonts. Refer to the printer’s user guide, or the Tektronix web site, for ordering information.

ATM (Adobe Type Manager) software (provided on the printer’s CD-ROM) helps your computer to display these fonts on screen as they will appear in your prints.

All printer configurations are shipped with 136 resident fonts. To print a sample of the printer’s fonts, see page 74.

Resident typefaces (PCL5C)

For PCL5C (Printer Command Language) printing, the printer supports Courier, Times, and Universe typefaces in medium, bold, italic medium, and italic bold. In addition, there are 46 PCL fonts. The printer port must be set to AutoSelect (which is the default) for the printer to accept PCL data.

Advanced Features and Troubleshooting Manual 71

Fonts

Downloading fonts

Printer-resident fonts are always available for printing. Additional downloadable fonts can be sent from your computer and stored in the printer’s memory or on a hard disk. Adding more printer memory expands the number of fonts that can be stored on your printer.

Downloading fonts saves print time when printing large, or several documents, that use those fonts.

The printer accepts these (and other) downloadable fonts:

■ Type 1

■ Type 3

■ Adobe

■ Agfa

■ Bitstream

■ Microsoft

■ Apple

■ TrueType (scalable to any point size; look the same on-screen and printed).

Before printing, make sure that the fonts specified in your document are installed in the printer or are set up correctly. If you request a font in an application that is not resident in the printer, or is not correctly installed, the text is printed in Courier typeface.

Refer to the printer’s user guide, or the Tektronix web site, for information on ordering a hard drive for font storage.

72 Phaser 750 Color Printer

Fonts

Downloading fonts from a Macintosh

1. Refer to Downloading files to the printer from a Macintosh on page 95 to locate the

Apple Printer Utility on the printer’s CD-ROM.

2. Within the Apple Printer Utility, click Open Printer; a dialog box appears.

3. Click the arrow next to Printer Preferences.

4. For a list of installed fonts and locations, click the arrow next to Fonts.

5. Click Add.

6. Select your font folder, then select the font you want to download.

7. Under Destination, select the download location: either the printer’s memory or an

internal hard disk.

8. Click Add for one font or click Add All for all fonts in the folder.

9. Click Send; the font(s) appear in the list.

Note

To remove downloaded fonts, click Remove.

Advanced Features and Troubleshooting Manual 73

Fonts

Printing a list of resident fonts

From a Macintosh

1. Refer to Downloading files to the printer from a Macintosh on page 95 to install and

use the Apple Printer Utility.

2. Within the Apple Printer Utility, from the File menu, select Print Font Samples.

From a PC or workstation

1. Insert the printer’s CD-ROM into the CD-ROM drive.

■ If the Windows autorun feature is enabled, the CD-ROM launches automatically.

■ If the Windows autorun feature is disabled, double-click My Computer, then

double-click the CD icon to launch the CD-ROM.

2. For Setup Type, select Custom.

3. Click Next until the Choose Components and Sub-components dialog box appears.

Make the following selections:

■ Components: Graphics Arts Files

■ Sub-components: Samplers

4. Follow the on-screen instructions to complete the installation.

5. Locate the files in the folder you selected during the installation; the default is:

C:Program Files\Tektronix\Phaser xxx, where xxx is your printer’s name.

6. Refer to Downloading files to the printer from a PC on page 97 for file downloading

instructions.

74 Phaser 750 Color Printer

Image Smoothing

Image Smoothing blends adjacent colors in low-resolution images for smoother color transitions. For example, use Image Smoothing to improve the appearance of a 72-dpi image downloaded from the World Wide Web. Image Smoothing is not recommended for 300-dpi or higher images.

There are four ways of selecting Image Smoothing (driver selections override all other settings):

1. In a supported driver, locate the Image Smoothing option:

■ LaserWriter 8.3.4 driver:

In the Print dialog box, click Options.

■ LaserWriter 8.6 driver:

In the Print dialog box, from the pull-down menu (General) select Printer Specific Options.

■ Windows 95 / Windows 98 PostScript driver:

Start/Settings/Printers, then select Properties for your printer. In the Setup tab, select Expert Options.

■ Windows 2000 driver:

From the Layout tab or Paper/Quality tab, click Advanced.

■ Windows NT driver:

From the Properties tab, select the Advanced tab. From the Document Options tab, select Printer Features.

■ Adobe PS3 driver for Windows 3.1:

Select the Features tab options.

2. Through the printer’s front panel; see the Menu Map for location.

3. Through PhaserLink Printer Management software.

4. Through one of the following PostScript utility files (see Printer Utilities on page 91

for instructions):

Macintosh

■ Image Smoothing On

■ Image Smoothing Off

■ SMOOTHON.PS

■ SMOOTHOFF.PS

Advanced Features and Troubleshooting Manual 75

Quick Collate

Requirements

■ DP or DX Feature Set

■ Hard drive (internal)

Quick Collate speeds the collation and printing of large print jobs and multiple sets of documents. The collate function in some software applications repeatedly sends each page in sequence to the printer until the requested number of copies is printed. With the Quick Collate option, the job is sent only once and then multiple collated sets are produced by the printer, allowing much faster processing time.

The number of pages that can be collated at one time depends on the size of the hard disk installed in the printer.

Note

Make sure that you turn off the collate function in your application, because the printer’s Quick Collate option is faster than the collate function in software applications.

In a supported driver, locate the Quick Collate option:

■ LaserWriter 8.3.4 driver:

In the Print dialog box, click Options.

■ LaserWriter 8.6 driver:

In the Print dialog box, from the pull-down menu (General) select Printer Specific Options.

■ Windows 95 / Windows 98 PostScript driver:

Start/Settings/Printers, then select Properties for your printer. In the Setup tab, select Advanced Paper Options.

■ Windows 2000 driver:

From the Layout tab or Paper/Quality tab, click Advanced.

■ Windows NT driver:

From the Properties tab, select the Advanced tab. From the Document Options tab, select Printer Features.

■ Adobe PS3 driver for Windows 3.1:

Select the Features tab options.

Quick Collate and 1st Page Preview

When you use the printer’s Quick Collate option with 1st Page Preview, only the first page of the first set is printed before pausing for your review.

76 Phaser 750 Color Printer

Separation Pages

You can have the printer insert a separation page, or divider page, to separate print jobs, multiple copies of a single print job, or individual pages of a print job.

There are two selections to make in your printer driver.

1. In a supported driver, locate the Separation Page options:

■ LaserWriter 8.3.4 driver:

In the Print dialog box, click Options.

■ LaserWriter 8.6 driver:

In the Print dialog box, from the pull-down menu (General) select Printer Specific Options.

■ Windows 95 / Windows 98 PostScript driver:

Start/Settings/Printers, then select Properties for your printer. In the Setup tab, select Advanced Paper Options.

■ Windows 2000 driver:

From the Layout tab or Paper/Quality tab, click Advanced.

■ Windows NT driver:

From the Properties tab, select the Advanced tab. From the Document Options tab, select Printer Features.

■ Adobe PS3 driver for Windows 3.1:

Select the Features tab options.

2. Select one of the following for Separation Page:

■ Off: Turns off the Separation Page feature.

■ End of Job: Inserts a separation page between individual print jobs.

■ End of Set: Inserts a separation page between copies, or sets, of a multi-copy

print job.

■ End of Page: Inserts a separation page between every page of a print job.

3. Select one of the following for Separation Page Source:

■ Upper Tray: Takes paper for the separation page from the upper media tray.

■ Middle Tray: Takes paper for the separation page from the middle media tray, if

you have optional paper trays installed.

■ Lower Tray: Takes paper for the separation page from the lower media tray, if

you have optional paper trays installed.

Advanced Features and Troubleshooting Manual 77

PANTONE Colors

For the latest information on color libraries, visit the Tektronix web site at:

www.tektronix.com/Color_Printers/

or contact your local Tektronix reseller.

PANTONE Color files for your printer include printer-specific color library files for some specific applications and a file to print the PANTONE Color sampler chart.

Methods of printing PANTONE Colors

PANTONE Colors from color selection books

In some applications, you can select colors from PANTONE Color selection books. These colors can be proofed on your Phaser printer before final output on a printing press. For this method, the printer-specific PANTONE Color files are not required.

1. From an application, select and apply PANTONE Colors; use individual color values

from a PANTONE Colors selection book.

2. Print your document; from a supported driver, select the Commercial Press color

correction. (Proof colors may not be completely accurate, but PANTONE Colors will be printed correctly on a printing press.)

3. When you are satisfied with the proof, the file can be separated for printing press

plates without adjustment to the file.

Printer-specific PANTONE Colors

Your printer can produce process color simulations of PANTONE Spot Colors.

1. Print a copy of the PANTONE Color chart. Refer to Printing the PANTONE Color

Chart on page 80.

2. Within an application, define the desired color in your document by using the

individual CMYK values which appear on the sampler chart.

3. Print your document. For best results, use the same printer settings for color

correction and print quality, and the same type of paper that you used to print the PANTONE Color chart.

For final output on a color printing press

For colors to be printed as a process color (no spot colors), follow these steps:

1. Open the application.

2. Before separating the file for printing press plates, replace the printer’s PANTONE

process Colors with standard PANTONE Colors.

78 Phaser 750 Color Printer

PANTONE Colors

Installing the PANTONE Color files

From the Web

1. Download the appropriate PANTONE Color file for your printer from the Tektronix

web site:

www.tektronix.com/Color_Printers/

2. Choose a directory location, and extract the file.

Advanced Features and Troubleshooting Manual 79

PANTONE Colors

Printing the PANTONE Color Chart

Macintosh

Printing individual pages from Acrobat Reader

1. You will need to install Acrobat Reader if you want to print individual pages from the

PANTONE Color chart. Insert the printer’s CD-ROM in your computer’s drive, go to the Utilities folder, and install Acrobat Reader onto your computer’s hard disk; follow on-screen instructions.

2. After Acrobat Reader is installed, locate the Pantone files you downloaded from the

web site. Double-click the desired PDF file.

3. View and print pages from the PDF file. For best results, print on paper.

Note

Print only with the None Color Correction setting; other settings cause PANTONE Colors to print differently than expected.

Printing the entire chart

■ Use the Apple Printer Utility to download to the printer the desired PANTONE Color

PostScript file, refer to page 91 for instructions. This PostScript file contains necessary color correction and print quality settings.

■ For best results and truest color:

■ Print the chart on paper that is similar to the paper that will be used on the

printing press.

■ Turn off two-sided printing when printing the color chart in order to reduce the

effects of color show-through.

80 Phaser 750 Color Printer

PANTONE Colors

Printing individual pages from Acrobat Reader

1. You will need to install Acrobat Reader if you want to print individual pages from the

PANTONE Color chart. Insert the printer’s CD-ROM in your computer’s drive, go to the Utility directory, and install Acrobat Reader onto your computer’s hard disk; follow on-screen instructions.

2. Click Start, then Programs, then the program folder you selected; the default is the

printer’s name.

3. Select the PDF file.

4. View and print pages from the PDF file. For best results, print on paper.

Note

Print only with the None Color Correction setting; other settings cause PANTONE Colors to print differently than expected.

Printing the entire chart

Print the PANTONE Color chart by sending the PANTONE PostScript file to the printer. Refer to page 91 for downloading instructions.

■ For best results and truest color:

■ Print the chart on paper that is similar to the paper that will be used on the

printing press.

■ Turn off two-sided printing when printing the color chart in order to reduce the

effects of color show-through.

Advanced Features and Troubleshooting Manual 81

PhaserPrint Plug-in for Photoshop

The PhaserPrint™ plug-in, included on the printer’s CD-ROM, operates within the Photoshop application. With PhaserPrint, you can improve image transfer time and gain easy access to Tektronix printer features and other media features.

PhaserPrint software produces correct output only on supported Tektronix printers.

Note

If you use this plug-in with a printer not listed in the PhaserPrint dialog box, the image may be placed incorrectly on the page, or colors may look incorrect, or your file may not print.

Installing the plug-in: Macintosh

Note

The PhaserPrint Plug-in is automatically installed with the software installation option Easy Install.

Compatibility requirements

■ Photoshop 2.5.1 and higher

■ System 7.0 and higher

Installing the plug-in

1. From the printer’s CD-ROM, run the Installer application. Select Custom Install.

2. Select PhaserPrint plug-in for Photoshop. Click Install; the file is installed in the

Photoshop application’s Plug-ins folder on your computer’s hard disk.

82 Phaser 750 Color Printer

PhaserPrint Plug-in for Photoshop

Installing the plug-in: Windows

Compatibility requirements

■ Photoshop 4.0 and higher

■ Windows 95/Windows 98 or Windows NT

■ (optional) TCP/IP support requires proper installation of IP networking software and

cards

Installing the plug-in

1. Insert the printer’s CD-ROM into the CD-ROM drive.

■ If the Windows autorun feature is enabled, the CD-ROM launches automatically.

■ If the Windows autorun feature is disabled, double-click My Computer, then

double-click the CD icon to launch the CD-ROM.

2. For Setup Type, select Custom.

3. Click Next until the Choose Components and Sub-components dialog box appears.

Make the following selections:

■ Components: Printer Driver

■ Sub-components: Photoshop plug-in

4. Follow the on-screen instructions to complete the installation.

Advanced Features and Troubleshooting Manual 83

PhaserPrint Plug-in for Photoshop

Using the plug-in

1. If you don’t already have a default printer selected, do the following:

■ Macintosh:

a. Open the Chooser.

b. Select a PostScript driver (such as the Apple LaserWriter 8); select your printer.

PhaserPrint software works like a printer driver, and prints to the printer you selected in the Chooser.

■ Windows:

a. Click Start, then Settings, then Printers.

b. Right-mouse-button-click on your printer’s icon.

c. In the pop-up menu, select Set as Default.

d. Within the PhaserPrint software, select your printer and port, as described in

Print using (Windows) on page 86.

2. Open Photoshop. Open an image file.

3. From the File menu, select Export. Select PhaserPrint; the PhaserPrint dialog box

appears.

4. In the Printer Model field, select your printer.

5. PhaserPrint software supports the following image modes selected from Photoshop’s

Mode menu. If you select a mode not listed here, an error message appears and your image is not printed.

■ Bitmap

■ Grayscale

■ Indexed Color

■ RGB Color

■ CMYK Color

■ Lab Color

84 Phaser 750 Color Printer

PhaserPrint Plug-in for Photoshop

Selecting options in the PhaserPrint dialog box

Settings you make in the PhaserPrint plug-in remain in effect until you change them. The exception is Number of Copies, which defaults to 1 each time you start the plug-in.

Note

You can get information on any of the plug-in’s features or printer-specific options with the online Help function.

Number of copies

Enter the number of copies to print, from 1 to 1000.

Print using (Macintosh)

The Print using pop-up menu lets you choose between printing an image or saving the image to disk.

■ AppleTalk: Prints the image to the printer currently selected in the Chooser; the

currently selected printer name is displayed in the Printer model field. If the selected printer is not a PostScript printer, this option is unavailable (grayed-out).

■ PostScript file: Saves an image to disk as a PostScript file. Click Save; a dialog box

lets you choose a new or existing file for saving the PostScript code.

When selected, the File format pop-up menu becomes available. This pop-up menu has two options: ASCII base-85 and Binary.

■ ASCII base-85: Image data is encoded using an ASCII base-85 filter during file

output, making the resulting PostScript file portable, and downloadable through interface ports that don’t support binary data. Note that the file may be up to 25% larger.

■ Binary: Image data is output in binary format.

Advanced Features and Troubleshooting Manual 85

PhaserPrint Plug-in for Photoshop

Print using (Windows)

The Print using pop-up menu lets you choose between printing an image or saving the image to disk. It has two to four options, depending on your system configuration:

■ TCP/IP: Available if a TCP/IP stack is installed and running. From Printer model,

choose a printer. Add and delete printers in the list, and edit the printer configurations. TCP/IP is the fastest printing method; it prints jobs in much less time than the Local Port or Printer Driver methods, and is the recommended method if it is available for the printer you are using.

■ Local Port: Available if you have local ports installed in your PC. From the Port

Name, choose the desired printer port.

■ Printer Driver: Prints the image through the selected printer driver. From Driver

Name, choose a printer.

■ PostScript file: Saves an image to disk as a PostScript file. Click Save; a dialog box

lets you choose a new or existing file for saving the PostScript code.

When selected, the File format pop-up menu becomes available. This pop-up menu has two options: ASCII base-85 and Binary.

■ ASCII base-85: Image data is encoded using an ASCII base-85 filter during file

output, making the resulting PostScript file portable so that it can be downloaded through interface ports that don’t support binary data. Note that the file may be up to 25% larger.

■ Binary: Image data is output in binary format. Recommended for network

printing only (not for the parallel port).

Printer model

■ Displays the currently selected printer.

■ Lists all printers supported by PhaserPrint software.

■ When you select your printer model, PhaserPrint displays the correct options for your

printer.

Media size (selection)

■ Paper sizes are printer-specific; refer to the online Help for your printer’s options.

Before selecting a paper size, select your printer in the Printer model field.

Color Correction

■ Color Corrections are not available if Lab is the selected Mode in Photoshop.

■ If RGB is the selected Mode in Photoshop, the Calibrated RGB option is also

available.

86 Phaser 750 Color Printer

PhaserPrint Plug-in for Photoshop

Media

■ The setting remains in effect until you change it.

Quality

■ The setting remains in effect until you change it.

Rendering Intent

■ Available in the following cases:

■ If the Mode in Photoshop is RGB, and you select Calibrated RGB as the Color

Correction in PhaserPrint.

■ If the Mode in Photoshop is Lab.

■ Calibrated RGB and Lab modes take longer to print than other modes because the

printer must convert CIE colors to RGB or CMYK colors before printing.

Compress Image Data

■ Compresses image data so that less data is sent to the printer or stored in a file.

■ Useful if your network connection is slow, for example, if you are connected to a busy

network or if you are using a parallel port. For fast networks, printing may be faster without using this option.

■ The setting remains in effect until you change it.

■ Default is On.

Fast preview

■ Quick print of your image with slightly reduced image quality.

■ Reflects the printer color correction you selected.

■ For the fastest printing, use the None color correction option.

■ Default is Off.

Advanced Features and Troubleshooting Manual 87

PhaserPrint Plug-in for Photoshop

1st Page Preview

■ Available only with the printer’s DP or P, and DX Feature Set options.

■ When sending a multiple-copy print job to the printer through the driver, you can

select 1st Page Preview to preview the first page of the job, and determine if the job is printing as expected before proceeding with the remainder of the job. This option is especially useful when printing many copies.

a. Click the 1st Page Preview check box.

b. Check your first print. At the 1st Page Preview message on the printer’s front

panel, select one of the following:

■ Reprint: Reprints the first page, the printer pauses again for the duration of the

selected timeout, or until you press one of the buttons.

■ Cancel: Cancels the print job.

■ Continue: Continues printing the entire job.

■ At the printer’s front panel, set the 1st Page Preview timeout.

■ Default is Off.

Image Smoothing

■ Blends adjacent colors so that color transitions are less noticeable.

■ Use this option when the image being printed was scanned at a lower resolution than

the printer’s output resolution. For example, printing an image scanned at 72 dpi using the printer’s Standard print quality mode.

■ Images printed using Image Smoothing appear with less sharp detail but with

smoother color transitions.

■ Default is Off.

Stylized representation of the page

■ The lower left area of the dialog box displays a stylized representation of the page as it

would look when printed using the current selections in the Scale, Scale to fit, Printer model, Media size (selection), Landscape orientation, Replicate images, Center images, and Image separation options. When you change any of these

selections, the representation of the page is redrawn to reflect the new selection.

■ If Show color preview of image is On, an approximate color image is displayed.

88 Phaser 750 Color Printer

PhaserPrint Plug-in for Photoshop

Scaling an image

■ Scale to fit

■ Scales an image to the largest size that fits the image area of the currently

selected page size or orientation.

■ Automatically updates the Scale field value.

■ Scale

■ Type the percentage the image should be scaled, from 10 percent to

2000 percent.

■ Use with the Replicate images option to produce multiple copies of an image on

a single page.

■ Alert message: Image clipping will occur.

This message appears in the PhaserPrint dialog box whenever a scaled image will not fit within the image area of the currently selected page size or orientation option.

Landscape orientation

■ Prints the image horizontally (landscape) on the page. Leave this box unchecked to

print the image vertically (portrait) on the page.

■ Refer to the Stylized representation of the page, in the lower left corner of the dialog

box, to see how your selection will look when printed.

Center images

■ Centers the image in the page’s image area.

■ If this box is not checked, the lower left corner of the image is aligned with the lower

left corner of the printable area of the page.

■ If the Center images box is checked and the Replicate images box is checked, the set

of replicated images are centered in the image area of the page.

Replicate images

■ Fills the page’s image area with as many copies of the image as will fit.

■ The size of each replicated image is determined by the setting in the Scale text box.

■ If the size of each replicated image (shown as black rectangles in the stylized

representation of the page) is too small to display, the total image area of the printed page is shown as a single gray rectangle.

Image size

■ Reflects the dimensions, in inches or millimeters, of the image.

■ If the value in the Scale box is out-of-range, the image dimensions are displayed with

question marks.

Advanced Features and Troubleshooting Manual 89

PhaserPrint Plug-in for Photoshop

Image separation

■ Only available if the Replicate images box is checked.

■ Type an amount, in inches or millimeters (depending on your measurement

standard), to specify the amount of separation between each replicated image.

■ A larger amount reduces the number of images that can be printed at one time.

■ Minimum allowed separation value is 0.

■ Maximum separation value is 100 mm (4 inches).

■ Default separation value is 3.175 mm (0.125/one-eighth inch).

■ Valid characters for this field are 0 to 9 and a period (or decimal point).

■ As you type a value, the stylized representation of the page, and Number of

images and Image layout values are dynamically updated. If the value entered in the Image separation field is out-of-range, the values in these other fields are replaced by question marks, and no images are shown in the stylized representation of the page. If the value is out-of-range, and you click Print or Save, the following alert is displayed:

The value for Image separation is out of range. It will be replaced with the closest allowed value.

Number of images

■ Displays the number of scaled images that will fit in the image area of the currently

selected Media size (selection) and Landscape orientation options.

■ Number of images reflects the current Image separation value.

■ If the Replicate images box is not checked, this number is set to 1.

■ If either Scale or Image separation values are out-of-range, a question mark is

displayed.

Image layout

■ Shows how the scaled images will fit horizontally and vertically in the image area of

the currently selected Media and Landscape orientation options.

■ Image layout reflects the current Image separation value.

■ If the Replicate images box is not checked, this number is set

to 1 x 1.

■ If either Scale or Image separation values are out-of-range, question marks

are displayed.

Media size (display)

Reflects the dimensions, in inches or millimeters, of the selected media size.

Show color preview of image

Displays an approximate color image, rather than a black box, in the Stylized representation of the page field.

90 Phaser 750 Color Printer

Printer Utilities

In addition to using the printer’s front panel or the options in a supported driver, the printer’s utility files offer another method for changing the way the printer operates. In some cases, a selection can only be made with a utility file.

Utility files control print features such as color correction and enabling or disabling the Startup Page. However, printer features that are selected from a driver override utility file settings and front panel settings.

There are three places to locate utility files:

■ The printer’s CD-ROM

■ Tektronix’ ftp site

■ Tektronix’ World Wide Web site

■ Phaser Hard Drive (if internal IDE Hard Disk is installed)

Files can be downloaded to the printer:

■ From a Macintosh

■ From a PC

Advanced Features and Troubleshooting Manual 91

Printer Utilities

Locating the files on the printer’s CD-ROM

Installing the utility files for Macintosh

To install the Apple Printer Utility and the Samplers (color charts):

1. From the printer’s CD-ROM, run the Installer application. Select Easy Install.

2. In the PhaserTools folder on your computer’s hard disk, locate the Samplers (color

charts) and the Apple Printer Utility.

To install the printer’s utility files:

1. On the printer’s CD-ROM, locate the PhaserTools folder, then the Printer Utilities

folder.

2. Copy the Printer Utilities folder, or individual files, to your computer’s hard disk, or

use the files from the CD-ROM.

Installing the files for PC

Locating the printer’s utility files:

1. Insert the printer’s CD-ROM into the CD-ROM drive.

■ If the Windows autorun feature is enabled, the CD-ROM launches automatically.

At the opening screen, click Exit.

2. In the taskbar on your screen, click Start, then Programs, then Windows Explorer.

Select the CD-ROM.

3. Locate the utility files on the CD-ROM in the phsrxxx folder inside the utility folder

(where phsrxxx is your printer’s name). Use the files on the CD-ROM or copy the files to your computer’s hard disk.

Installing the Sampler (color charts and font sampler) files:

1. Insert the printer’s CD-ROM into the CD-ROM drive.

■ If the Windows autorun feature is enabled, the CD-ROM launches automatically.

■ If the Windows autorun feature is disabled, double-click My Computer, then

double-click the CD icon to launch the CD-ROM.

2. For Setup Type, select Custom.

3. Click Next until the Choose Components and Sub-components dialog box appears.

Make the following selections:

■ Components: Graphics Arts Files

■ Sub-components: Samplers

4. Follow the on-screen instructions to complete the installation.

5. Locate the files in the folder you selected during the installation; the default is:

C:Program Files\Tektronix\Phaser xxx, where xxx is your printer’s name.

92 Phaser 750 Color Printer

Printer Utilities

Locating files on the Tektronix World Wide Web site

Tektronix has a site on the World Wide Web that you can reach from a web browser, at the following address:

www.tek.com/Color_Printers/

At the Tektronix Color Printer home page, explore options such as customer support documents and new product information. New and updated information is always being added, so check the web site frequently.

Use a web browser such as Netscape Navigator, and follow these steps.

1. Start your web browser and enter the following address:

www.tek.com/Color_Printers/support/software.html

2. From the pull-down menus, select your printer, computer, and type of file.

3. Select the files you need; they are downloaded to your computer.

Advanced Features and Troubleshooting Manual 93

Printer Utilities

Locating files on the Tektronix FTP server

Utility files included on the printer’s CD-ROM let you set up the printer from UNIX and VMS workstations to select between media trays, print quality modes, color correction modes and other features. If you don’t have the means to transfer these files from the CD-ROM, you can request files from the Tektronix anonymous ftp server.

If you can exchange electronic mail with other Internet sites, you can access the Tektronix ftp server. From this server you can retrieve driver and utility files and color printer information either with a web browser or command prompt.

From a web browser:

1. Start your web browser application.

2. Type this address:

ftp://ftp.tek.com/

3. From the pull-down menus, select your printer, computer, and type of file.

4. Select the files you need; they are downloaded to your computer.

From the command line:

1. At the system prompt, type the following: ftp ftp.tek.com

The system responds: Name (ftp.tek.com:<login name>):

2. Type: anonymous. Press Return.

The system responds: Guest login ok, send your complete e-mail address as password.

3. Enter your e-mail address. Press Return.

4. Change directories to your printer-specific directory:

cd Color_Printers/UNIX/Phaser_850/utilities

5. Download the utility files; type: mget *

The system prompts you for each file in the directory, to which you respond y (yes) or n (no).

6. Exit the ftp session: type quit or bye; press Return.

94 Phaser 750 Color Printer

Printer Utilities

Downloading files to the printer from a Macintosh

Using the Apple Printer Utility to download files

All PostScript utility files on the printer’s CD-ROM can be downloaded to the printer with the Apple Printer Utility.

To download PostScript utility files, follow this procedure:

1. From the PhaserTools folder on your computer’s hard disk, double-click Apple

Printer Utility.

2. In the Printer Selector dialog box, make the following selections:

■ Under AppleTalk Zones, select your printer’s zone.

■ Under Printers, select your Phaser printer.

■ Click Open Printer.

3. From the File menu, select Send PostScript File; the Select the PostScript files to

download dialog box appears.

4. Select the folder location of the PostScript file(s) that you want to download. The

printer’s PostScript utility files are located on the CD-ROM in the Printer Utilities folder inside the Phaser Tools folder.

5. Select a utility file. Click Add.

6. Click Send.

7. At the prompt Save PostScript output as, you are asked for a file name for saving

printer output. Use the default name given in the edit box or type a new name. (Printer output includes status messages generated by the printer reporting such conditions as out of paper.)

8. Click Save.

9. If no output is returned by the printer, the Apple Printer Utility displays a dialog box;

click Continue. If output is returned by the printer, you won't see this dialog box.

Check your computer’s hard disk for the message file created by the utility.

To download fonts, see page 72 for additional information.

To print a font sampler, see page 74 for additional information.

To download color sampler charts, see page 110 for additional information.

Advanced Features and Troubleshooting Manual 95

Printer Utilities

Using the Apple Printer Utility to perform other tasks

In addition to downloading PostScript files and fonts, you can use the Apple Printer Utility to perform the following specialized tasks.

Note

If your printer is connected through a print server, you can only use the Apple Printer Utility to download PostScript utility files.

Turning on/off the Startup Page

1. Double-click Apple Printer Utility.

2. In the Printer Selector dialog box, make the following selections:

■ Under AppleTalk Zones, select your printer’s zone.

■ Under Printers, select your Phaser printer.

■ Click Open Printer.

3. Click the arrow next to Printer Preferences; a list of options appears.

4. Click the arrow next to Startup Page.

5. Click one of the following:

■ On: Prints a Startup Page each time the printer is turned on or reset.

■ Off: Stops the Startup Page from automatically printing.

6. Click Send.

Changing the printer’s AppleTalk name

1. Double-click Apple Printer Utility.

2. In the Printer Selector dialog box, make the following selections:

■ Under AppleTalk Zones, select your printer’s zone.

■ Under Printers, select your Phaser printer.

■ Click Open Printer.

3. Click the arrow next to Printer Preferences; a list of options appears.

4. Click the arrow next to Name.

5. In the text box, type the new printer name.

6. Click Send.

96 Phaser 750 Color Printer

Printer Utilities

Downloading files to the printer from a PC

Downloading files from Windows 3.1

1. Select the utility file you want to send to the printer, for example RESET.PS.

2. From the File menu, select Copy; the Copy dialog box appears with the utility file you

selected listed in the From field.

3. In the To field, type the port your printer is connected to. For example, type LPT1:

for a parallel port connection. Click OK.

4. If the Confirm File Replace dialog box appears, click Yes to continue; the file is

downloaded to the printer.

Downloading files from Windows 95 / Windows 98

1. Select the utility file you want to send to the printer, for example RESET.PS.

2. In the taskbar on your screen, click Start, then Programs, then MS-DOS Prompt.

■ Change directory to the location of the utility files.

■ If your printer is connected to the parallel (LPT) port, type the following

command (where x is 1, 2, or 3): COPY RESET.PS LPTx:

Downloading files from Windows NT

1. Select the utility file you want to send to the printer, for example RESET.PS.

2. In the taskbar on your screen, click Start, then Programs, then MS-DOS Prompt.

■ Change directory to the location of the utility files.

■ If your printer is connected to a network, type the following command:

lpr -S <IP Address> -P PS RESET.PS

Advanced Features and Troubleshooting Manual 97

Printer Utilities

Downloading files if your printer is connected to a Novell Netware network

This procedure lets you redirect (capture) LPT ports in Novell NetWare. NetWare queues can be captured from the DOS Prompt or captured directly from Windows. To find out if an LPT port is already captured, type the following command from the DOS Prompt:

capture show

This will list the current capture data for each virtual port.

Note

If an ad command or file name error occurs, run the command from the file servers Public directory.

■ For NetWare 3.xx and Netware 4.xx bindery queues:

capture q=[queue_name] l=[port] nb nff nt

where queue_name is the name of the queue to be captured, and port is the virtual port to capture to, such as LPT3.

Also, nb is no banners, nff is no form feeds, and nt is no tabs.

For example: capture q=phaser_350 l=3 nb nff nt

Note

For NetWare 4.xx NDS queues, the queue name needs to start with a period. For example: capture q=.phaser_350_q.nds.printers.support l=2 nb nff nt.

■ For Windows 95 / 98 environments follow these guidelines:

1. From the Details tab of your printer’s driver, select the Capture Printer Port button.

2. Select the appropriate virtual port under the Device field.

■ For bindery queues, enter the path as \\server_name\queue_name and select

OK. For example: \\nw_server\Phaser_350

■ For NDS queues, enter the path as \\Tree\queue_name.context and select OK.

For example: \\Tek\.Phaser_350_Q.nds.printers

■ For Windows 3.1x environments follow these guidelines:

1. From the Windows Control Panel, select Printers.

2. Select the Connect button, then select the Network button.

3. Choose a Port to capture, then locate the appropriate queue.

Note

If the appropriate file server is not listed, click the Attach button and select the desired file server. Login and click OK. Within the Operation section, check the box next to the word Permanent, then click Connect. The port should then be captured.

98 Phaser 750 Color Printer

Printer Utilities

Downloading files if your printer is connected through PhaserPort

This procedure lets you create the printer and then redirect the port, turning client #1 into a print server.

1. On Client #1, create a printer using the LPT1 port.

2. Share the printer to the network.

3. Install Phaserport and switch the LPT1 port to the Phaserport port.

4. On client #2, browse the network and install the shared printer.

5. Open the printer's Properties.

a. Click Start, select Settings, and then select Printers.

b. Right-mouse-click on the printer's icon.

c. In the pop-up dialog box, select Properties.

d. In the Details tab, click Capture Port and enter the path.

Downloading files if your printer is connected to Windows NT

This procedure lets you redirect (capture) LPT Ports

Under Windows NT print spooler, you create Ports based on their physical location:

■ Local ports = Lpt1 / Lpt2, etc.

■ IPX Port = \\NW_SERVER\Phaser

■ Appletalk Ports = WV Net 36:Phaser

■ TCP/IP Ports = 162.36.62.151:PS or [AUTO]

However, if you’re at a command prompt (DOS Prompt) and want to print, or copy, a PostScript file to a port that is a network port, you can do the following:

■ TCP/IP Ports:

lpr -S [printers IP Address] -P [print queue] filename

For xxample: lpr -S 134.62.36.70 -P PS test.ps

■ IPX and Appletalk ports require the redefinition of the LPTX port to the network path

through the use of the NET USE command.

NET USE LPT1 \\Server_Name\Queue_Name

For example: NET USE LPT1 \\NW_SERVER\Phaser

or: NET USE LPT2 \\NT_SERVER_NT\Phaser

After redirecting the port using the NET USE command you can use the COPY command to print the postscript file.

eg. C:\> COPY TEST.PS LPT1:

When finished, end the redirect with the command:

NET USE LPT1 /delete

Advanced Features and Troubleshooting Manual 99

Advanced Printing Features for Phaser 750 Printers

Previewing with 1st Page Preview

When printing multiple pages through the driver (either multiple copies of a single page or a multiple-page file), select 1st Page Preview to preview the first page of the job before proceeding with the remainder of the job; this feature is useful when printing a large job.

You can set the timeout in the printer’s front panel (timeout is the amount of time the printer waits after sending the first page of a file before it continues with the remainder of the job). The default timeout is 5 minutes.

Requirements

■ P, DP or DX Feature Set

■ Turn on the feature in the printer driver

Use 1st Page Preview

1. In a supported driver, select 1st Page Preview:

■ LaserWriter 8.3.4 driver:

In the Print dialog box, click Options.

■ LaserWriter 8.6 driver:

In the Print dialog box, from the pull-down menu (General) select Printer Speciﬁc Options.

■ Windows 95 / Windows 98 PostScript driver:

Start/Settings/Printers, then select Properties for your printer. In the Setup tab, select Expert Options.

■ Windows 2000 driver:

From the Layout tab or Paper/Quality tab, click Advanced.

■ Windows NT driver:

Under the Properties tab, select the Advanced tab. In the Document Options tab, select Printer features.

■ Adobe PS3 driver for Windows 3.1:

Select the Features tab options.

2. Check your first print. At the printer’s front panel 1st Page Preview message, choose

one of these options:

■ Reprint: Reprints the first page, pauses for the duration of timeout or until you

press a button.

■ Cancel: Cancels the print job.

■ Continue: Prints the rest of the print job.

3. Press Select.

100 Phaser 750 Color Printer

Xerox Phaser 750 Troubleshooting Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Tektronix Supplies and Accessories

Print Quality Modes

Paper Tips

Letterhead

Supported page sizes and image area

Paper and Transparency Trays

Paper Tray

Transparency Tray

Loading Paper or Transparency Tray

Multi-Purpose Tray

Overview

Loading the Multi-Purpose Tray

Loading Special Media

Tektronix Transparencies

Printing #10 Envelopes

Printing on Tektronix Color Laser Labels

Automatic 2-Sided Printing

Manual 2-Sided Printing From the Multi-Purpose Tray

Troubleshooting Print Quality

Symptom: Problem in one color only

Symptom: Problem in all four colors

Symptom: All four colors are solid black

Symptom: All four colors are extremely faded

Symptom: Pieces of print image missing all four colors

Media Jams

Preventing media jams

Jam-Wrong Media

Jam at A

Jam at B (Lower Tray Assembly Only)

Jam at C

Jam at D

Jam at E

Jam at Multi-Purpose Tray

Jam at Duplex Unit

Getting Help

The front panel Help button:

Printer CD-ROM

Tektronix web site

TekSMART™ Knowledge Base

PhaserLink™ Software

Color Connection

Other online services

Controlling Color Density

Print and use the Color Reference Page

Fonts

Resident typefaces (PostScript)

Resident typefaces (PCL5C)

Downloading fonts

Downloading fonts from a Macintosh

Printing a list of resident fonts

From a Macintosh

From a PC or workstation

Image Smoothing

Quick Collate

Requirements

Separation Pages

PANTONE Colors

Methods of printing PANTONE Colors

PANTONE Colors from color selection books

Printer-specific PANTONE Colors

Installing the PANTONE Color files

From the Web

Printing the PANTONE Color Chart

Macintosh

PhaserPrint Plug-in for Photoshop

Installing the plug-in: Macintosh

Installing the plug-in: Windows

Using the plug-in

Selecting options in the PhaserPrint dialog box

Number of copies

Print using (Macintosh)

Print using (Windows)

Printer model

Media size (selection)

Color Correction