Xerox Phaser 7400DN User Manual

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User Guide

Guide d’utilisation

Phaser® 7400

color printer

Guida dell'utente

Benutzerhandbuch

Guía del usuario

Guia do Usuário

Gebruikershandleiding

Användarhandbok

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www.xerox.com/office/support

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Copyright © 2005 Xerox Corporation. All Rights Reserved. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Xerox Corporation.

Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen such as styles, templates, icons, screen displays, looks, etc.

XEROX

PhaserSMART

Acrobat

Adobe Brilliant

, The Document Company®, the digital X®, CentreWare®, infoSMART®, Made For Each Other®, Phaser®,

, and Walk-Up™ are trademarks of Xerox Corporation in the United States and/or other countries.

, Adobe® Reader®, Adobe Type Manager®, ATM™, Illustrator®, PageMaker®, Photoshop®, PostScript®,

Screens, Adobe Garamond®, Adobe Jenson

™,

Birch®, Carta®, IntelliSelect®, Mythos®, Quake®, and Tekton®

are trademarks of Adobe Systems Incorporated in the United States and/or other countries.

, AppleTalk®, Bonjour™, EtherTalk®, LaserWriter®, LocalTalk®, Macintosh®, Mac OS®, TrueType®, Apple Chancery®,

Apple

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Hoefler Text was designed by the Hoefler Type Foundry.

and AIX® are trademarks of International Business Machines Corporation in the United States and/or other countries.

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and/or other countries.

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, NetWare®, NDPS®, NDS®, Novell Directory Services® , IPX™, and Novell Distributed Print Services™are trademarks

of Novell, Incorporated in the United States and/or other countries.

, Sun Microsystems™, and Solaris® are trademarks of Sun Microsystems, Incorporated in the United States and/or other

Sun countries.

is a trademark of SWOP, Inc.

SWOP

is a trademark in the United States and other countries, licensed exclusively through X/Open Company Limited.

UNIX

PANTONE

accurate color. PANTONE

Colors generated may not match PANTONE-identified standards. Consult current PANTONE Publications for

and other Pantone, Inc. trademarks are the property of Pantone, Inc. © Pantone, Inc., 2000.

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1 Printer Features

Parts of the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Front-Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Rear-Left View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Internal Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

Printer Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

Standard Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

Available Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8

Control Panel Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8

Control Panel Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

Menu Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10

Information Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10

Sample Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10

More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12

Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12

Xerox Support Centre . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13

2NetworkBasics

Overview of Network Setup and Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Setting Up the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Choosing a Connection Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Connecting via Ethernet (Recommended) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Connecting via USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Configuring the Network Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

TCP/IP and IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Automatically Setting the Printer’s IP Address (Windows Only) . . . . . . . . . . . . . . . 2-5

Dynamic Methods of Setting the Printer’s IP Address . . . . . . . . . . . . . . . . . . . . . . . . 2-6

Manually Setting the Printer’s IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8

Installing the Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

Available Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

Windows 98 SE or Later and Windows 2000 or Later . . . . . . . . . . . . . . . . . . . . . . . 2-10

Macintosh OS 9.x . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10

Macintosh OS X, Version 10.2 and Higher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11

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Contents

3 Printing Basics

Overview of Basic Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Supported Paper and Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

Paper Usage Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

Paper That Can Damage Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Paper Storage Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Supported Paper Sizes and Weights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

Loading Paper in Tray 1 (MPT) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

Using Manual Feed in Tray 1 (MPT) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15

Loading Paper in Trays 2–6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16

Selecting Printing Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24

Selecting Printing Preferences (Windows) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24

Selecting Printing Options for an Individual Job (Windows). . . . . . . . . . . . . . . . . . 3-25

Selecting Printing Options for an Individual Job (Macintosh) . . . . . . . . . . . . . . . . . 3-27

Printing on Both Sides of the Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29

Automatic 2-Sided Printing Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29

Binding Edge Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-30

Selecting 2-Sided Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-30

Printing on Specialty Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-32

Printing Transparencies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-32

Printing Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-37

Printing Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-40

Printing Glossy Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-42

Printing Custom Size Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-45

Choosing Output Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-50

Output Tray Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-50

Offsetting Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-52

Stapling Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-53

Using the Hole Puncher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-54

4 Print Quality

Controlling the Quality of Your Prints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Selecting a Print-Quality Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Adjusting Color. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

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Contents

Solving Print-Quality Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5

Light or Dark Lines or Smudges in One Color. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5

Dark Lines, Smudges, or Streaks Through All Colors . . . . . . . . . . . . . . . . . . . . . . . . 4-9

All Colors Are Too Light or Too Dark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12

Repeating Defects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13

Print Image Is Offset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14

Fusing Is Incomplete or Toner Is Flaking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15

Color Misregistration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16

Printed Area Does Not Fit on the Paper or Margins Are Incorrect. . . . . . . . . . . . . . 4-20

5 Maintenance

Cleaning the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Cleaning the Outside of the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Cleaning the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

Adding Staples. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5

Emptying the Punch Waste Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10

Ordering Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12

Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12

Routine Maintenance Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12

When to Order Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12

Recycling Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13

Moving and Repacking the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-14

Precautions for Moving the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-14

Moving the Printer Within the Office. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-14

Preparing the Printer for Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-14

6 Troubleshooting

Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

Preventing Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

Jams in the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3

Jams in the Finisher. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-36

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-63

Control Panel Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-63

PhaserSMART Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-64

PrintingScout Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-64

Web Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-65

AUserSafety

Index

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Phaser® 7400 Color Printer

iii

Page 6

Printer Features

This chapter includes:

■ Parts of the Printer on page 1-2

■ Printer Configurations on page 1-6

■ Control Panel on page 1-8

■ More Information on page 1-12

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Parts of the Printer

This section includes:

■ Front-Right View on page 1-2

■ Rear-Left View on page 1-3

■ Internal Components on page 1-4

■ Options on page 1-5

Front-Right View

Parts of the Printer

1. Top cover handle

2. Control panel

3. Tray 2

4. Front door

5. Tray 2 paper level gauge

6. Paper catcher

7. Top output tray (output delivered facedown)

8. Door A

9. Tray 1 (Multi-Purpose Tray)

10. Door B

7400-001

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Rear-Left View

Parts of the Printer

1. Power cord receptacle

2. Door D (when optional duplex unit installed)

3. Door E

4. Left-side output tray

5. Power switch

6. USB connection

7. Ethernet 10/100 Base-T connection

6 7

7400-002

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Internal Components

Parts of the Printer

7400-003

1. Imaging Unit basket handle

2. Fuser

3. LED bars

4. Toner Cartridges and Imaging Units (Cyan, Magenta, Yellow, and Black)

5. Toner Cartridge

6. Imaging Unit

1. Imaging Unit basket (lifted)

2. Transfer Unit

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7400-004

Phaser® 7400 Color Printer

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Options

Parts of the Printer

1. Finisher

2. Finisher base

3. Door J (access to stapler)

4. Finisher lower output tray

5. Door F

6. Door I

7. Finisher upper output tray (output delivered faceup or facedown)

8. Door H

9. Punch waste box

10. Door G

11. Tray 3: 550-Sheet Feeder

12. Trays 4–6: 1650-Sheet High-Capacity Feeder

13. Door C, Trays 3–6

7400-005

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Printer Configurations

This section includes:

■ Standard Features on page 1-6

■ Available Configurations on page 1-6

■ Options on page 1-7

■ More Information on page 1-12

Standard Features

■ Maximum Print Speed: 36 ppm (pages per minute) color, 40 ppm monochrome

■ Connections: USB and Ethernet 10/100 Base-T

■ Fonts: PostScript and PCL

■ Trays: Tray 1 (MPT) and Tray 2

■ Banner Sizes

■ Photo Print-Quality Mode

Available Configurations

The Phaser 7400 Color Printer is available in five configurations:

Printer Configurations

Features 7400N 7400DN 7400DT 7400DX 7400DXF

Hard Drive Optional Optional Yes Yes Yes

Standard Memory (MB)

Automatic 2-Sided Printing

550-Sheet Feeder Optional Optional Yes Optional Yes

1650-Sheet High-Capacity Feeder

Finisher

†

The Finisher requires a hard drive, a 550-Sheet Feeder, and a 1650-Sheet High-Capacity Feeder.

256 256 512 512 512

N o Ye s Ye s Ye s Ye s

Optional Optional Optional Yes Yes

Optional

†

Optional† Optional† Optional

†

Ye s

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Printer Configurations

Options

The following options are available on the Phaser 7400 Color Printer. Print the Configuration page to see which options are installed on your printer. To print the Configuration page, see Information Pages on page 1-10.

Available Trays

Tray 1 (MPT) and Tray 2 are standard on all configurations. The following additional tray combinations are supported:

■ Tray 3: One 550-Sheet Feeder (standard on the Phaser 7400DT printer)

■ Trays 3 and 4: Two 550-Sheet Feeders

■ Trays 3–5: One 1650-Sheet High-Capactiy Feeder (standard on the Phaser 7400DX

printer)

■ Trays 3–6: One 550-Sheet Feeder and one 1650-Sheet High-Capacity Feeder (standard on

the Phaser 7400DXF printer)

Finisher

The finisher provides stapling, saddle stapling, and hole punching for a variety of paper and media. It is available with either a 2- / 3-hole punch (110 V finisher) or a 4-hole punch (220 V finisher). The finisher is standard on Phaser 7400 DXF printers, and is optional on all other configurations. The finisher requires a hard drive, a 550-Sheet Feeder, and a 1650-Sheet High-Capacity Feeder.

Memory

All configurations have two memory slots supporting 256 MB and 512 MB SODIMM modules (up to a maximum of 1 GB).

Internal Hard Drive

The following printing options are available with the optional hard drive:

■ Secure Print Jobs

■ Proof Print Jobs

■ Personal Print Jobs

■ Saved Print Jobs

Duplex Unit

A Duplex Unit can be added to the Phaser 7400N printer to provide automatic 2-sided printing. The Duplex Unit is standard on all other configurations.

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Control Panel

This section includes:

■ Control Panel Features on page 1-8

■ Control Panel Layout on page 1-9

■ Menu Map on page 1-10

■ Information Pages on page 1-10

■ Sample Pages on page 1-10

Control Panel Features

The control panel:

■ Displays the printer’s operating status (for example, Printing, Ready to Print), printer

errors, and warnings.

■ Prompts you to load paper, order and replace supplies, and clear jams.

■ Enables you to access tools and information pages to help resolve problems.

■ Enables you to change printer and network settings.

■ Enables you to access supply status.

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Control Panel Layout

Control Panel

7400-006

1 2 4 6

1. Status Indicator LED:

Green: Printer is ready to print.

Yellow: Warning condition, printer continues to

print.

Red: Startup sequence or error condition.

Blinking: Printer is busy or warming up.

2. Graphic display indicates status messages

and menus.

3. Cancel button

Cancels the current print job.

7 8

7400-007

4. Back button

Returns to the previous menu item.

5. Up Arrow button

Scrolls upward through the menus.

6. Down Arrow button

Scrolls downward through the menus.

7. OK button

Accepts the setting selected.

8. Help (?) button

Displays a help message with information about the printer, such as printer status, error messages, and maintenance information.

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Control Panel

Menu Map

The Menu Map helps you navigate the control panel menus. To print the Menu Map:

1. On the control panel, select Information, and then press the OK button.

2. Select Menu Map, and then press the OK button to print.

Note: Print the Menu Map to see other information pages available for printing.

Information Pages

Your printer comes with a set of information pages to help you obtain the best results from your printer. Access these pages from the control panel. Print the Menu Map to see where these information pages are located in the control panel menu structure.

Note: This print icon appears before the titles of information pages that can

be printed. When the page is highlighted on the control panel, press the OK button to print that page.

For example, to print the Configuration page or the Supplies Usage page to view current information about your printer, do the following:

1. On the control panel, select Information, and then press the OK button.

2. Select Information Pages, and then press the OK button.

3. Select Configuration Page or Supplies Usage Page, and then press the OK button

to print.

Note: You can also print information pages from CentreWare Internet Services (IS) and from

the printer driver.

Sample Pages

Your printer comes with a set of sample pages that demonstrate different printer functions.

To print sample pages:

1. On the control panel, select Information, and then press the OK button.

2. Select Sample Pages, and then press the OK button.

3. Select the desired sample page, and then press the OK button to print.

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Control Panel

Color Sampler Pages

The color sampler pages are designed to help you select colors to use in your print jobs. Each sampler page lists either the percentages of cyan, magenta, yellow, and black that are used, or the amounts (from 0 to 255) of red, green, and blue that are used.

Note: Before you print the sampler pages, select the appropriate Postscript Setup settings for

the default print-quality mode and color correction from the Printer Setup menu on the control panel.

To print the color sampler pages:

1. On the control panel, select Information, and then press the OK button.

2. Select Sample Pages, and then press the OK button.

3. Select either CMYK Sampler Pages or RGB Sampler Pages, and then press the

OK button to print.

See also:

Advanced Features Guide at www.xerox.com/office/7400support

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More Information

This section includes:

■ Resources on page 1-12

■ Xerox Support Centre on page 1-13

Resources

You can obtain information regarding your printer and its capabilities from the following sources:

Information Source

Setup Guide*

Quick Reference Guide*

User Guide (PDF)*

Advanced Features Guide (PDF)

Quick Start Tutorials

Videos

Recommended Media List www.xerox.com/office/7400support

Printer Management Tools www.xerox.com/office/pmtools

Knowledge Base www.xerox.com/office/7400support

PhaserSMART www.phaserSMART.com

Technical Support www.xerox.com/office/7400support

Information about menu selection or error messages on control panel

Information pages Control panel menu

* Also available on the Support website.

Packaged with printer

Software and Documentation CD-ROM

www.xerox.com/office/7400support

Control panel Help (?) button

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More Information

Xerox Support Centre

The Xerox Support Centre is a utility that is installed during printer driver installation. It is available for systems with Windows 2000 and later or Mac OS X, version 10.2 and higher.

The Xerox Support Centre appears on the desktop for Windows systems or is placed in the Mac OS X dock. It provides a central location for accessing the following information:

■ User manuals and video tutorials

■ Solutions to troubleshooting problems

■ Printer and supplies status

■ Supplies ordering and recycling

■ Answers to frequently asked questions

■ Default printer driver settings (Windows only)

To start the Xerox Support Centre utility:

1. Select one of the following options:

■ Windows: Double-click the Xerox Support Centre icon

on your desktop.

■ Macintosh: Click the Xerox Support Centre icon in the

dock.

2. Select your printer from the Select Printer drop-down list.

See also:

Quick start tutorial at www.xerox.com/office/7400support

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Network Basics

This chapter includes:

■ Overview of Network Setup and Configuration on page 2-2

■ Setting Up the Network on page 2-3

■ Configuring the Network Address on page 2-5

■ Installing the Printer Drivers on page 2-9

This chapter provides basic information about setting up and connecting to your printer.

See also:

Advanced Features Guide at www.xerox.com/office/7400support

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Overview of Network Setup and Configuration

To set up and configure the network:

1. Turn on the printer and the computer.

2. Connect the printer to the network using the recommended hardware and cables.

3. Configure the printer’s network address, which is required to identify the printer on the

network.

■ Windows operating systems: Run the Installer on the Software and Documentation

CD-ROM to automatically set the printer’s IP address if the printer is connected to an

established TCP/IP network. You can also manually set the printer’s IP address on the control panel.

■ Macintosh systems: Manually set the printer’s network address (for TCP/IP) on the

control panel.

4. Install the driver software on the computer from the Software and Documentation

CD-ROM. For information on driver installation, see the section in this chapter for the

specific operating system you are using.

Note: If the Software and Documentation CD-ROM is not available, you can download the

latest driver from www.xerox.com/office/drivers

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Setting Up the Network

This section includes:

■ Choosing a Connection Method on page 2-3

■ Connecting via Ethernet (Recommended) on page 2-3

■ Connecting via USB on page 2-4

Choosing a Connection Method

Connect the printer to the network via Ethernet or USB. Hardware and cabling requirements vary for the different connection methods. Cabling and hardware are generally not included with your printer and must be purchased separately.

Connecting via Ethernet (Recommended)

Ethernet can be used for one or more computers. It supports many printers and systems on an Ethernet network. An Ethernet connection is recommended because it is faster than a USB connection. It also allows you direct access to CentreWare Internet Services (IS). CentreWare IS provides a simple interface that enables you to manage, configure, and monitor networked printers from your desktop using an embedded web server. For complete information about CentreWare IS, click the Help button in CentreWare IS to go to the CentreWare IS Online Help.

Network Connection

Depending on your particular setup, the following hardware and cabling is required for Ethernet.

■ If you are connecting to one computer, an Ethernet RJ-45 crossover cable is required.

■ If you are connecting to one or more computers with a hub, an Ethernet hub and two

twisted-pair (category 5/RJ-45) cables are required.

■ If you are connecting to one or more computers using a cable or DSL router, a cable or

DSL router and two or more twisted-pair (category 5/RJ-45) cables are required. (One cable for each device.)

■ If you are connecting to one or more computers with a hub, connect the computer to the

hub with one cable, and then connect the printer to the hub with the second cable. Connect to any port on the hub except the uplink port.

TCP/IP and EtherTalk are the most common protocols used with Ethernet. To print using a TCP/IP protocol, each computer and printer requires a unique IP address.

See also:

Configuring the Network Address on page 2-5 Installing the Printer Drivers on page 2-9

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Setting Up the Network

Standalone (Cable or DSL) Network Connection

See also:

Knowledge Base at www.xerox.com/office/7400support

Connecting via USB

If you are connecting to one computer, a USB connection offers fast data speeds. However, a USB connection is not as fast as an Ethernet connection. To use USB, PC users must have Microsoft Windows 98 SE, Windows Me, Windows XP, or Windows 2000. Macintosh users must use Mac OS 9.x and higher.

USB Connection

A USB connection requires a standard A/B USB cable. This cable is not included with your printer and must be purchased separately. Verify that you are using the correct USB cable for your connection.

1. Connect one end of the USB cable to the printer and turn it on.

2. Connect the other end of the USB cable to the computer.

See also:

Installing the Printer Drivers on page 2-9

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Configuring the Network Address

This section includes:

■ TCP/IP and IP Addresses on page 2-5

■ Automatically Setting the Printer’s IPAddress (Windows Only) on page 2-5

■ Dynamic Methods of Setting the Printer’s IP Address on page 2-6

■ Manually Setting the Printer’s IP Address on page 2-8

TCP/IP and IP Addresses

If your computer is on a large network, contact your network administrator for the appropriate TCP/IP addresses and additional configuration information.

If you are creating your own small Local Area Network or connecting the printer directly to your computer using Ethernet, follow the procedure for automatically setting the printer’s Internet Protocol (IP) address.

PCs and printers primarily use TCP/IP protocols to communicate over an Ethernet network. With TCP/IP protocols, each printer and computer must have a unique IP address. It is important that the addresses are similar, but not the same; only the last digit needs to be different. For example, your printer can have the address 192.168.1.2 while your computer has the address 192.168.1.3. Another device can have the address 192.168.1.4.

Generally, Macintosh computers use either TCP/IP or the EtherTalk protocol to talk to a networked printer. For Mac OS X systems, TCP/IP is preferred. Unlike TCP/IP, however, EtherTalk does not require printers or computers to have IP addresses.

Many networks have a Dynamic Host Configuration Protocol (DHCP) server. A DHCP server automatically programs an IP address into every PC and printer on the network that is configured to use DHCP. A DHCP server is built into most cable and DSL routers. If you use a cable or DSL router, see your router’s documentation for information on IP addressing.

See also:

Knowledge Base at www.xerox.com/office/7400support

Automatically Setting the Printer’s IP Address (Windows Only)

If the printer is connected to a small established TCP/IP network without a DHCP server, use the installer on the Software and Documentation CD-ROM to detect or assign an IP address to your printer. For further instructions, insert the Software and Documentation CD-ROM into your computer’s CD-ROM drive. After the Installer launches, follow the prompts for installation.

Note: For the automatic Installer to function, the printer must be connected to an established

TCP/IP network.

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Configuring the Network Address

Dynamic Methods of Setting the Printer’s IP Address

Set the printer’s IP address using any of the following methods. DHCP is enabled by default on all Phaser printers.

■ DHCP

■ CentreWare IS

■ AutoIP

Information Required for Manual IP Addressing

Information Comments

Internet Protocol (IP) address of the printer Format is xxx.xxx.xxx.xxx, where xxx represents

a decimal number from 0–255.

Network Mask If you are unsure, leave this blank; the printer

chooses an appropriate mask.

Default Router/Gateway address Router address is required to communicate with

the host device from anywhere other than the local network segment.

Enabling DHCP on the Printer

Verify that the printer DHCP protocol is enabled by setting the control panel or by using CentreWare IS. DHCP is enabled by default on all Phaser printers.

Note: To determine the printer’s IP address, select Printer Identification on the control

panel.

See also:

Control Panel Features on page 1-8

Changing or Modifying the IP Address Using CentreWare IS

CentreWare IS provides a simple interface that enables you to manage, configure, and monitor networked printers from your desktop using an embedded web server. For complete information about CentreWare IS, click the Help button in CentreWare IS to go to the CentreWare IS Online Help.

After setting the printer’s IP address, you can modify TCP/IP settings using CentreWare IS.

1. Launch your web browser.

2. Enter the printer’s IP address in the browser’s Address field (http://xxx.xxx.xxx.xxx).

3. Click Properties.

4. Select the Protocols folder on the left sidebar.

5. Select TCP/IP.

6. Enter or modify the settings, and then click Save Changes at the bottom of the page.

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Configuring the Network Address

Using Host Names with the Domain Name Service (DNS)

The printer supports DNS through an embedded DNS resolver. The DNS resolver protocol communicates with one or more DNS servers to resolve the IP address for a given host name or the host name for a given IP address.

To use an IP host name for the printer, the system administrator must configure one or more DNS servers and a local DNS domain name space database. To set up the printer for DNS, supply a maximum of two DNS name server IP addresses.

Dynamic Domain Name Service (DDNS)

The printer supports Dynamic DNS through DHCP. You must have DHCP enabled on the printer for DDNS to function. Your network’s DHCP server must also support Dynamic DNS updates through option 12 or option 81 support. See your network administrator for details.

1. Launch your web browser.

2. Enter the printer’s IP address in the browser’s Address field (http://xxx.xxx.xxx.xxx).

3. Select Properties.

4. Select the Protocols folder on the left sidebar.

5. Select TCP/IP.

6. In the BOOTP/DHCP Settings section, set the BOOTP/DHCP option to ON.

7. To enable DDNS, enter the following DDNS/WINS settings information:

■ DDNS: Set to ON.

■ Release Host Name: Set to NO.

■ DDNS/WINS Name: Use the default name provided by Xerox or enter another name.

■ Primary WINS Server (optional)

■ Secondary WINS Server (optional)

8. Click Save Changes when you are finished entering the settings.

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Configuring the Network Address

Manually Setting the Printer’s IP Address

Note: Verify that your computer has a properly configured IP address for your network.

Contact your network administrator for more information.

If you are on a network without a DNS server, or in an environment where the network administrator assigns printer IP addresses, you can use this method to manually set the IP

address. Manually setting the IP address overrides DHCP and AutoIP. Alternatively, if you are in a small office with a single PC and use a dialup modem connection, you can manually set the IP address.

1. On the control panel, select Printer Setup, and then press the OK button.

2. Select Connection Setup, and then press the OK button.

3. Select Network Setup, and then press the OK button.

4. Select TCP/IP Setup, and then press the OK button.

5. Select DHCP/BOOTP, and then press the OK button to select Off.

6. Select TCP/IP Address, and then press the OK button.

7. Enter the printer’s IP address, and then press the OK button.

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Installing the Printer Drivers

This section includes:

■ Available Drivers on page 2-9

■ Windows 98 SE or Later and Windows 2000 or Later on page 2-10

■ Macintosh OS 9.x on page 2-10

■ Macintosh OS X, Version 10.2 and Higher on page 2-11

Available Drivers

To access special printing options, use a Xerox printer driver.

Xerox provides drivers for a variety of page description languages and operating systems. The following printer drivers are available:

Printer Driver Source* Description

Windows PostScript Driver CD-ROM and

Web

PCL Driver Web only The Printer Command Language driver can

Xerox Walk-Up Printing Driver (Windows)

Macintosh OS 9.x Driver CD-ROM and

Mac OS X (version 10.2 and higher) Driver

UNIX Driver Web only This driver enables printing from a UNIX

* Go to www.xerox.com/office/drivers

Web only This driver enables printing from a PC to any

Web

CD-ROM and Web

for the latest printer drivers.

The PostScript driver is recommended to take full advantage of your system's custom features and genuine Adobe® PostScript®. (Default printer driver)

be used for applications requiring PCL.

Note: For Windows 2000 and Windows XP

only.

Xerox PostScript-enabled printer. This is especially helpful for mobile professionals who travel to multiple locations and need to print to different printers.

This driver enables printing from a Mac OS

9.x operating system.

This driver enables printing from a Mac OS X (version 10.2 and higher) operating system.

operating system.

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Installing the Printer Drivers

Windows 98 SE or Later and Windows 2000 or Later

To install the printer driver from the Software and Documentation CD-ROM:

1. Insert the CD-ROM into the computer’s CD-ROM drive. If the installer does not launch,

do the following:

a. Click Start, and then click Run. b. In the Run window, type: <CD drive>:\INSTALL.EXE.

2. Select your desired language from the list.

3. Select Install Printer Driver.

4. Select the installation method you want to use, and then follow the onscreen instructions.

See also:

Advanced Features Guide at www.xerox.com/office/7400support

Knowledge Base at www.xerox.com/office/7400support

Macintosh OS 9.x

USB

A USB-connected printer does not display in the Chooser. To create a desktop USB printer:

1. Insert the Software and Documentation CD-ROM into the CD-ROM drive.

2. Use the Desktop Printer Utility to create a desktop USB printer. The utility is located in

the PhaserTools folder that is created during the software installation.

See also:

Advanced Features Guide at www.xerox.com/office/7400support

Knowledge Base at www.xerox.com/office/7400support

EtherTalk

Note: If you use EtherTalk, Macintosh computers do not require IP addresses.

Follow these steps to install the printer driver:

1. Open the AppleTalk Control Panel.

2. Verify that the Ethernet port is the selected network port.

3. Double-click the installer on the Software and Documentation CD-ROM to install the

printer driver.

4. Open the Chooser, and then click the LaserWriter driver.

5. From the right column of the Chooser, select the printer, and then click Create to create

the desktop printer.

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Installing the Printer Drivers

Macintosh OS X, Version 10.2 and Higher

To install the printer driver from the Software and Documentation CD-ROM:

1. Insert the CD-ROM into the CD-ROM drive.

2. Open the Print Center utility.

Note: In Macintosh OS X version 10.3 or higher, the utility is called Printer Setup

Utility. To locate utilities on the Macintosh hard drive, open the Applications folder, and then open the Utilities folder.

3. Click the Add icon in the Printer List window, and then select Bonjour from the drop-

down menu.

4. Select the printer in the window.

5. Select Xerox from the list of manufacturers in the lower drop-down menu.

6. Select the appropriate printer model from the list of available devices.

7. Click the Add button.

See also:

Advanced Features Guide at www.xerox.com/office/7400support

Knowledge Base at www.xerox.com/office/7400support

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Printing Basics

This chapter includes:

■ Overview of Basic Steps on page 3-2

■ Supported Paper and Media on page 3-3

■ Loading Paper on page 3-8

■ Selecting Printing Options on page 3-24

■ Printing on Both Sides of the Paper on page 3-29

■ Printing on Specialty Media on page 3-32

■ Choosing Output Options on page 3-50

See also:

Using paper trays video tutorials at www.xerox.com/office/7400support

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Overview of Basic Steps

Follow these steps to print jobs:

1. Load paper in the tray.

2. At the control panel, either confirm the paper type and size or change them as required.

Caution: Setting the appropriate paper type improves print quality and avoids damage to

the printer.

3. From the application, access the Print dialog box, and select printing options in the printer

driver. For more information, see Selecting Printing Options on page 3-24.

4. Send the job to the printer.

See also:

Loading Paper on page 3-8

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Supported Paper and Media

This section includes:

■ Paper Usage Guidelines on page 3-3

■ Paper That Can Damage Your Printer on page 3-4

■ Paper Storage Guidelines on page 3-4

■ Supported Paper Sizes and Weights on page 3-5

Your printer is designed to be used with a variety of paper types. Follow the guidelines in this section to ensure the best print quality and to avoid jams.

For best results, use Xerox printing media specified for your Phaser 7400 Color Printer. They are guaranteed to produce excellent results with your printer.

For information about recommended paper and specialty media, see the Recommended Media List at www.xerox.com/office/7400support

To order paper, transparencies, or other specialty media, contact your local reseller or go to

www.xerox.com/office/supplies

Caution: Damage caused by using unsupported paper, transparencies, and other specialty

media is not covered by the Xerox warranty, service agreement, or Total Satisfaction Guarantee. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage may vary outside these areas; please contact your local representative for details.

Paper Usage Guidelines

The printer trays accommodate most sizes and types of paper, transparencies, or other specialty media. Follow these guidelines when loading paper and media in the trays:

■ Envelopes, labels, and glossy paper can be printed from Tray 1 (MPT) only.

■ Transparencies and custom size paper can be printed from Tray 1 (MPT) and Tray 2.

■ Fan paper, transparencies, and labels prior to loading them in the tray.

■ Use only paper envelopes. All envelopes should be printed single-sided only. Some

wrinkling and embossing may occur when printing envelopes.

■ Do not overload the paper trays.

■ Adjust the paper guides to fit the paper size.

■ If excessive jams occur, use paper or other media from a new package.

See also:

Printing on Specialty Media on page 3-32

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Supported Paper and Media

Paper That Can Damage Your Printer

Your printer is designed to use a variety of media types for print jobs. However, some media can cause poor output quality, increased paper jams, or damage to your printer.

Unacceptable media includes:

■ Rough or porous media, such as inkjet paper

■ Plastic media

■ Paper that has been folded or wrinkled

■ Paper that has been photocopied

■ Paper with staples inserted

■ Envelopes with windows, metal clasps, or adhesives with release strips

■ Padded envelopes

■ Non-laser glossy paper

■ Transparencies other than Phaser 35-Series Premium Transparency Film

■ Label stock that has one or more labels removed from a sheet

■ Media that is less than 64 g/m

(17 lb. Bond) or more than 270 g/m2 (100 lb. Cover)

See also:

Printing Envelopes on page 3-37

Paper Storage Guidelines

Providing good storage conditions for your paper and other media contributes to optimum print quality.

■ Store paper in dark, cool, relatively dry locations. Most paper items are susceptible to

damage from ultraviolet (UV) and visible light. UV radiation, which is emitted by the sun and fluorescent bulbs, is particularly damaging to paper items. The intensity and length of exposure to visible light on paper items should be reduced as much as possible.

■ Maintain constant temperatures and relative humidity.

■ Avoid attics, kitchens, garages, and basements for storing paper. Inside walls are drier than

outside walls where moisture can collect.

■ Store paper flat. Paper should be stored on pallets, cartons, shelves, or in cabinets.

■ Avoid having food or drinks in the area where paper is stored or handled.

■ Do not open sealed packages of paper until you are ready to load them into the printer.

Leave paper in the original packaging. For most commercial cut-size grades, the ream wrapper contains an inner lining that protects the paper from moisture loss or gain.

■ Leave the media inside the bag until you are ready to use it; reinsert unused media in the

bag and reseal it for protection. Some specialty media is packaged inside resealable plastic bags.

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Supported Paper and Media

Supported Paper Sizes and Weights

The following sections provide information about paper sizes and weights supported in the printer trays. For more detailed information about supported paper and other media, print the Paper Tips page:

1. On the control panel, select Information, and then press the OK button.

2. Select Information Pages, and then press the OK button.

3. Select Paper Tips, and then press the OK button to print.

See also:

Recommended Media List at www.xerox.com/office/7400support

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Supported Paper Sizes and Weights for Tray 1 (MPT)

Tray1(MPT)

64–270 g/m

Statement 5.5 x 8.5 in. Custom Sizes

Executive 7.25 x 10.5 in.

Letter 8.5 x 11 in.

US Folio 8.5 x 13 in.

Legal 8.5 x 14.0 in.

Tabloid 11.0 x 17.0 in.

Tabloid E x t r a 12.0 x 18.0 in.

A6 105 x 148 mm

A5 148 x 210 mm

A4 210 x 297 mm

A3 297 x 420 mm

SRA3 320 x 450 mm

ISO B5 176 x 250 mm

B5 JIS 182 x 257 mm

B4 JIS 257 x 364 mm

#10 Commercial 4.12 x 9.5 in.

Monarch 3.87 x 7.5 in.

A7 5.25 x 7.25 in.

DL 110 x 220 mm

C6 114 x 162 mm

C5 162 x 229 mm

C4 229 x 324 mm

B5 176 x 250 mm

(17–72 lb. Bond, 22–100 lb. Cover)

Supported Paper and Media

7400-245

Width: 100–320 mm (3.95–12.60 in.)

Height: 90–1219 mm (3.55–48.00 in.)

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Supported Paper Sizes and Weights for Trays 2–6

Supported Paper and Media

7400-250

Trays 2– 6*

64–216 g/m2 (17–57 lb. Bond, 22–80 lb. Cover)

Statement 5.5 x 8.5 in. Custom Sizes (Tray 2 only)

Executive 7.25 x 10.5 in.

Letter 8.5 x 11 in.

US Folio 8.5 x 13 in.

Legal 8.5 x 14.0 in.

Tabloid 11.0 x 17.0 in.

Tabloid E x t r a 12.0 x 18.0 in.

A6 (Tray 2 only) 105 x 148 mm

A5 148 x 210 mm

A4 210 x 297 mm

A3 297 x 420 mm

SRA3 320 x 450 mm

B5 JIS 182 x 257 mm

B4 JIS 257 x 364 mm

*Transparencies can be loaded into Tray 2 only.

Width: 100–328 mm (3.95–12.90 in.)

Height: 148–457 mm (5.85–18.00 in.)

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Loading Paper

This section includes:

■ Loading Paper in Tray 1 (MPT) on page 3-8

■ Using Manual Feed in Tray 1 (MPT) on page 3-15

■ Loading Paper in Trays 2–6 on page 3-16

Loading Paper in Tray 1 (MPT)

Use Tray 1 (MPT) for a wide range of paper and media types including:

Loading Paper

■ Plain paper, colored paper, preprinted paper, prepunched paper: 64–105 g/m

Bond, 22–39 lb. Cover)

■ Heavy plain paper, letterhead: 106–128 g/m

■ Thin card stock: 129–188 g/m

■ Thick card stock: 189–216 g/m

■ Extra thick card stock: 217–270 g/m

■ Glossy paper: 120–160 g/m

■ Envelopes

■ Labels

■ Transparencies

(35–50 lb. Bond, 48–69 lb. Cover)

(51–57 lb. Bond, 70–80 lb. Cover)

(29–34 lb. Bond, 40–47 lb. Cover)

(58–72 lb. Bond, 81–100 lb. Cover)

See also:

Supported Paper Sizes and Weights for Tray 1 (MPT) on page 3-6

Advanced Features Guide at www.xerox.com/office/7400support

(17–28 lb.

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Loading Paper

XEROX

Long-Edge Feed

Use long-edge feed for all supported paper types and sizes, except labels and paper that is longer than 305 mm (12.0 in.) or narrower than 142 mm (5.6 in.).

To load paper or other media in Tray 1 (MPT):

1. Open Tray 1 (MPT) by pulling out on the handle, and then unfold the tray extensions.

7400-094

2. Load the paper or other media with the long edge against the roller, as shown in the

following illustrations:

■ For single-sided printing, place the side to be printed faceup, with the top of the page

towards the back of the printer. Prepunched holes should enter the printer first.

7400-246

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Loading Paper

XEROX

■ For automatic two-sided printing, place side one facedown, with the top of the page

towards the back of the printer. Prepunched holes should enter the printer last. For more information, see Printing on Both Sides of the Paper on page 3-29.

XEROX

7400-251

■ Do not load more than 50 transparencies.

3. Adjust the paper guides to fit the paper.

7400-011

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Loading Paper

4. If you loaded paper or media with a height less than 111 mm (4.4 in.), open the left-side

output tray.

7400-012

5. When the control panel prompts you to confirm the type and size of paper in the tray, press

the OK button to use the current tray setup. If you loaded a new size or type of paper in the tray, do the following:

a. Select Change setup, and then press the OK button. b. Select the appropriate paper type, and then press the OK button. c. Select the paper size, and then press the OK button. If you are using Letter or A4 size

paper, select the paper size without the letters SEF.

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Loading Paper

Short-Edge Feed

Use short-edge feed for labels, for A6 size paper, and for paper that is narrower than 142 mm (5.6 in.) or longer than 305 mm (12.0 in.).

1. Open Tray 1 (MPT) by pulling out on the handle, and then unfold the tray extensions.

7400-094

2. Load the paper or other media with the short edge against the roller, as shown in the

following illustrations:

■ For single-sided printing, place the side to be printed faceup, with the top of the page

entering the printer first. Prepunched holes should be towards the front of the printer.

7400-249

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Loading Paper

■ For automatic two-sided printing, place side one facedown, with the top of the page

entering the printer first. Prepunched holes should be towards the back of the printer. For more information, see Printing on Both Sides of the Paper on page 3-29.

XEROX

7400-252

Caution: Do not load paper or media past the fill line indicated on the tray. Overloading

the tray may cause jams.

3. Adjust the paper guides to fit the paper.

7400-011

7400-255

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Loading Paper

4. If you loaded paper or media with a height less than 111 mm (4.4 in.), open the left-side

output tray.

7400-012

5. When the control panel prompts you to confirm the type and size of paper in the tray, press

the OK button to use the current tray setup. If you loaded a new size or type of paper in the tray, do the following:

paper, select the paper size with the letters SEF.

See also:

Printing on Specialty Media on page 3-32

Printing Custom Size Paper on page 3-45

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Loading Paper

Using Manual Feed in Tray 1 (MPT)

If you are using paper, such as letterhead, and do not want others to use it by mistake, you can have the printer prompt you when it is time to load the paper for your print job.

Selecting Manual Feed Using Windows

To select this option using Windows:

1. In the Windows printer driver, click the Paper/Quality tab.

2. Select Force Printing from a Specific Tray, and then select Tray 1 (MPT) from the list.

3. Select Manual Feed, and then click OK to save the driver settings.

4. Submit your print job.

5. When prompted by the control panel, remove the paper from Tray 1 (MPT).

6. Load the appropriate paper for your job into the tray.

Selecting Manual Feed Using Macintosh

To select this option using Macintosh:

1. In the Print dialog box, select Paper Feed from the drop-down list.

2. Select Manual Feed in the All pages from drop-down list.

3. Submit your print job.

4. When prompted by the control panel, remove the paper from Tray 1 (MPT).

5. Load the appropriate paper for your job into the tray.

See also:

Loading Paper in Tray 1 (MPT) on page 3-8

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Loading Paper in Trays 2–6

Use Trays 2–6 for a wide range of paper and media types including:

Loading Paper

■ Plain paper, colored paper, preprinted paper, prepunched paper: 64–105 g/m

(17–28 lb.

Bond, 22–39 lb. Cover)

■ Heavy plain paper, letterhead: 106–128 g/m

■ Thin card stock: 129–188 g/m

■ Thick card stock: 189–216 g/m

■ Transparencies (Tray 2 only)

(35–50 lb. Bond, 48–69 lb. Cover)

(51–57 lb. Bond, 70–80 lb. Cover)

(29–34 lb. Bond, 40–47 lb. Cover)

See also:

Supported Paper Sizes and Weights for Trays 2–6 on page 3-7

Long-Edge Feed

Use long-edge feed for all supported paper types and sizes, except A6 size paper and paper that is longer than 328 mm (12.9 in.).

To load paper or other media in Trays 2–6:

1. Pull out the tray.

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Loading Paper

2. If necessary, adjust the length and side paper guides to match the size of the paper.

7400-018

Note: When the paper guides are adjusted correctly, there may be a small space between

the paper and the guides.

3. Fan the paper to release sheets that are stuck together.

7400-019

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Loading Paper

XEROX

4. Load the paper with the long edge towards the right side of the tray, as shown in the

following illustrations:

■ For single-sided printing, insert the side to be printed facedown with the top of the

paper at the back of the tray. Prepunched holes should be on the right side of the tray.

7400-020

■ For automatic 2-sided printing, insert side one faceup with the top of the paper at the

back of the tray. Prepunched holes should be on the left side of the tray. For more information, see Printing on Both Sides of the Paper on page 3-29.

XEROX

7400-164

■ Transparencies should be loaded into Tray 2 only. Do not load more than 200

transparencies.

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5. Push the tray completely into the printer.

7400-023

6. If you changed the type of paper in the tray, do the following: a. At the control panel, select Paper Tray Setup, and then press the OK button. b. Select Tray N Paper, and then press the OK button. c. Select Change setup, and then press the OK button. d. Select the appropriate paper type, and then press the OK button.

Loading Paper

Caution: Setting the appropriate paper type improves print quality and avoids damage to

the printer.

e. For Tray 2, select the appropriate paper size, and then press the OK button. If you are

using Letter or A4 size paper, do not select the paper size with the letters SEF.

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Loading Paper

Short-Edge Feed

Use short-edge feed for paper that is longer than 328 mm (12.9 in.), and for A6 size paper. A6 size paper should be printed single-sided, from Tray 2 only.

To load paper or other media in Trays 2–6:

1. Pull out the tray.

7400-017

2. If necessary, adjust the length and side paper guides to match the size of the paper.

7400-018

Note: When the paper guides are adjusted correctly, there may be a small space between

the paper and the guides.

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Loading Paper

XEROX

3. Fan the paper to release sheets that are stuck together.

7400-019

4. Load the paper with the short edge towards the right side of the tray, as shown in the

following illustrations:

■ For single-sided printing, insert the side to be printed facedown with the top of the

page on the right side of the tray. Prepunched holes should be towards the front of the tray.

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7400-021

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Loading Paper

■ For automatic 2-sided printing, insert side one faceup with the top of the page on the

right side of the tray. Prepunched holes should be towards the back of the tray. For more information, see Printing on Both Sides of the Paper on page 3-29.

XEROX

7400-165

5. Push the tray completely into the printer.

7400-023

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Loading Paper

6. If you changed the type of paper in the tray, do the following: a. At the control panel, select Paper Tray Setup, and then press the OK button.

b. Select Tray N Paper, and then press the OK button. c. Select Change setup, and then press the OK button. d. Select the appropriate paper type, and then press the OK button.

Caution: Setting the appropriate paper type improves print quality and avoids damage to

the printer.

e. For Tray 2, select the appropriate paper size, and then press the OK button. If you are

using Letter or A4 size paper, select the paper size with the letters SEF.

See also:

Printing on Specialty Media on page 3-32

Printing Custom Size Paper on page 3-45

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Selecting Printing Options

This section includes:

■ Selecting Printing Preferences (Windows) on page 3-24

■ Selecting Printing Options for an Individual Job (Windows) on page 3-25

■ Selecting Printing Options for an Individual Job (Macintosh) on page 3-27

See also:

Advanced Features Guide at www.xerox.com/office/7400support

Selecting Printing Preferences (Windows)

Printer preferences control all of your print jobs, unless you override them specifically for a job. For example, if you want to use automatic 2-sided printing for most jobs, set this option in printer settings.

1. Click Start, select Settings, and then click Printers.

2. In the Printers folder, right-click the icon for your printer.

3. From the popup menu, select Printer Preferences or Properties.

4. Make selections on the driver tabs, and then click the OK button to save your selections.

Note: For more information about Windows printer driver options, click the Help button on

the printer driver tab to view the online help.

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Selecting Printing Options

Selecting Printing Options for an Individual Job (Windows)

If you want to use special printing options for a particular job, change the driver settings before sending the job to the printer. For example, if you want to use High-Resolution/Photo printquality mode for a particular graphic, select this setting in the driver before printing that job.

1. With the desired document or graphic open in your application, access the Print dialog

box.

2. Select the Phaser 7400 Color Printer and click its Properties button to open the printer

driver.

3. Make selections from the driver tabs. See the following table for specific printing options.

Note: In Windows 2000, Windows XP, and Windows Server 2003, you can save current

printing options with a distinctive name and apply them to other print jobs. Select either the Paper Quality, Output Options, or Te kC ol or tab, and then press the Saved Settings button. Click the Help button for more information.

4. Click the OK button to save your selections.

5. Print the job.

See also:

Advanced Features Guide at www.xerox.com/office/7400support

Printing Options for Windows Operating Systems

Operating

System Driver Tab Printing Options

Windows 2000, Windows XP, or Windows Server 2003

Layout tab

Paper/Quality tab

Output Options tab

TekColor tab

■ Orientation

■ Automatic two-sided printing

■ Pages per sheet

■ Paper size, type, and tray selection

■ Print quality

■ Cover pages

■ Secure prints, personal prints, proof prints, and

saved prints

■ Separation pages

■ End of job notification

■ Stapling

■ Hole punching

■ Paper destination

■ Color corrections

■ Black & white conversion

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Printing Options for Windows Operating Systems (Continued)

Operating

System Driver Tab Printing Options

Windows NT 4 Page Setup tab ■ Orientation

■ Automatic 2-sided printing

■ Number of copies

Selecting Printing Options

Windows 98 SE or Windows Me

Paper/Quality tab

Output Options tab

TekColor tab

Setup tab

Output Options tab

TekColor tab

■ Paper type, size, and tray selection

■ Print quality

■ Cover pages

■ Secure prints, personal prints, proof prints, and

saved prints

■ Separation pages

■ Stapling

■ Hole punching

■ Paper destination

■ Color corrections

■ Black & white conversion

■ Paper type, size, and tray selection

■ Orientation

■ Automatic 2-sided printing

■ Print quality

■ End of job notification

■ Separation pages

■ Cover pages

■ Secure prints, proof prints, and saved prints

■ Color corrections

■ Black & white conversion

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Selecting Printing Options

Selecting Printing Options for an Individual Job (Macintosh)

To select print settings for a particular job, change the driver settings before sending the job to the printer.

1. With the document open in your application, click File, and then click Print.

2. Select the desired printing options from the menus and drop-down lists that are displayed.

Note: In Macintosh OS X, click Save Preset on the Print menu screen to save the current

printer settings. You can create multiple presets and save each with its own distinctive name and printer settings. To print jobs using specific printer settings, click the applicable saved preset in the Presets list.

3. Click Print to print the job.

See the following table for specific printing options:

Macintosh PostScript Driver Settings

Operating System Driver Drop-Down Title Printing Options

Mac OS X, version

10.2 and higher

Copies & Pages

Layout

Paper Handling

ColorSync

Cover Page

Paper Feed

Finishing Options

Job Types

Image Quality

■ Copies

■ Pages

■ Pages per sheet

■ Layout direction

■ Border

■ Two-sided printing

■ Reverse page order

■ Print (all, odd, even)

■ Color conversion

■ Cover pages

■ Paper source

■ Stapling

■ Hole punching

■ Paper destination

■ Offset collated sets

■ Secure prints, personal prints, proof prints,

and saved prints

■ Print quality

■ Color correction and sRGB neutral grays

■ Image smoothing

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■ Paper types

■ Separation pages

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Macintosh PostScript Driver Settings (Continued)

Operating System Driver Drop-Down Title Printing Options

Mac OS 9.x General ■ Copies

■ Pages

■ Paper source

Selecting Printing Options

Color Matching

Cover Page

Layout

Print Quality

Job Types

Advanced Options

Finishing Options

■ Print color

■ Cover pages

■ Pages per sheet

■ Border

■ Two-sided printing

■ Print quality

■ Image smoothing

■ Secure prints, personal prints, proof prints,

and saved prints

■ Paper destination

■ Paper types

■ Offset collated sets

■ Separation pages

■ Stapling

■ Hole Punching

■ Destination

■ Offset Collated Sets

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Printing on Both Sides of the Paper

This section includes:

■ Automatic 2-Sided Printing Guidelines on page 3-29

■ Binding Edge Options on page 3-30

■ Selecting 2-Sided Printing on page 3-30

Note: For information about manual two-sided printing, go to the Knowledge Base at

www.xerox.com/office/7400support

Automatic 2-Sided Printing Guidelines

Automatic two-sided printing is available from all trays. Before printing a two-sided document, verify the following requirements:

■ You must have a Phaser 7400DN, Phaser 7400DT, Phaser 7400DX, or Phaser 7400DXF

printer.

■ The paper you are using must be within the following ranges:

■ Weight: 75–188 g/m

■ Length: 148–456 mm (5.83–17.95 in.)

(20–50 lb. Bond)

The following paper and media cannot be used for 2-sided printing:

■ Transparencies

■ Envelopes

■ Labels

■ Card stock

■ Glossy paper

■ Media that is heavier than 188 g/m

(28 lb. Bond)

See also:

Options on page 1-5

Supported Paper and Media on page 3-3

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Printing on Both Sides of the Paper

Binding Edge Options

When you use the printer driver to select 2-sided printing, also select the binding edge, which determines how the pages turn. The actual outcome depends on the orientation (portrait or landscape) of images on the page, as displayed in the following illustrations.

Portrait Landscape

Bind on Side Edge

Flip on Long Edge

Bind on Top Edge

Flip on Short Edge

Bind on Side Edge

Flip on Short Edge

Bind on Top Edge

Flip on Long Edge

Selecting 2-Sided Printing

To select automatic 2-sided printing:

1. Load the paper into the tray:

Tray 1 (MPT )

■ Long-Edge Feed: Insert side one facedown with the long edge against the roller and

the top of the page towards the back of the printer.

■ Short-Edge Feed: Insert side one facedown with the short edge against the roller and

the top of the page entering the printer first.

Trays 2–6

■ Long-Edge Feed: Insert side one faceup with the top of the paper at the back of the

tray.

■ Short-Edge Feed: Insert side one faceup with the top of the page on the right side of

the tray.

2. In the printer driver, select 2-sided printing. The location of the selection depends on your

computer’s operating system.

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To select automatic 2-sided printing:

Operating System Steps

Printing on Both Sides of the Paper

Windows 98 SE or Windows Me

Windows 2000, Windows XP, or Windows Server 2003

Windows NT 4.x 1. Select the Page Setup tab.

Mac OS 9.x 1. In the Print dialog box, select Layout.

Mac OS X, version

10.2 and higher

1. Select the Setup tab.

2. Select Print on 2 Sides.

3. Select or deselect Bind On Top Edge.

1. Select the Layout tab.

2. Select either Flip On Long Edge or Flip On Short Edge under Print

On Both Sides (Duplex).

2. Select either Flip on Long Edge or Flip on Short Edge under Print

On Both Sides (Duplex Printing).

2. Select Print on Both Sides.

3. Click the Binding icon that matches the edge to bind.

1. In the Print dialog box, select Duplex.

2. Select Print on Both Sides.

3. Click the Binding icon that matches the edge to bind.

See also:

Loading Paper in Tray 1 (MPT) on page 3-8

Loading Paper in Trays 2–6 on page 3-16.

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Printing on Specialty Media

This section includes:

■ Printing Transparencies on page 3-32

■ Printing Envelopes on page 3-37

■ Printing Labels on page 3-40

■ Printing Glossy Paper on page 42

■ Printing Custom Size Paper on page 3-45

For information about printing on other types of specialty media, see the Advanced Features Guide at www.xerox.com/office/7400support

Printing Transparencies

Transparencies can be printed from Tray 1 (MPT) and Tray 2. They should be printed on one side only.

For best results, use only transparencies that are recommended for your printer. For more information, see the Recommended Media List at www.xerox.com/office/7400support

To order paper, transparencies, or other specialty media, contact your local reseller or go to

www.xerox.com/office/supplies

Caution: Damage caused by using unsupported paper, transparencies, and other specialty

Guidelines

■ Remove all paper before loading transparencies in the tray.

■ Do not load more than 50 transparencies in Tray 1 (MPT). Do not load more than

200 transparencies in Tray 2. Overloading the tray may cause the printer to jam.

■ Handle transparencies by the edges using both hands to avoid fingerprints and creases,

which can cause poor print quality.

■ After loading the transparencies in the tray, use the control panel to change the paper type

to Phaser 35-Series Transparency.

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Printing on Specialty Media

Printing Transparencies from Tray 1 (MPT)

1. Open Tray 1 (MPT) by pulling up and out on the handle, and then unfold the two

extensions.

7400-094

2. Insert the transparencies into the tray, and adjust the paper guides to match the size of the

transparencies:

7400-024

■ Place the long edge of the transparencies against the roller.

■ Do not load more than 50 transparencies.

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Printing on Specialty Media

3. When the control panel prompts you to confirm the type and size of paper in the tray,

select Change setup, and then press the OK button.

a. Select Phaser 35-Series Transparency as the paper type, and then press the

OK button.

b. Select the appropriate transparency size, and then press the OK button.

4. In the printer driver, select Tray 1 as the paper source and/or select Transparency as the

paper type.

Printing Transparencies from Tray 2

1. Pull out the tray.

7400-017

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Printing on Specialty Media

2. If necessary, adjust the length and side paper guides to fit the transparency size.

7400-018

Note: When the paper guides are adjusted correctly, there may be a small space between

the transparencies and the guides.

3. Insert transparencies into the tray.

7400-025

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Printing on Specialty Media

4. Push the tray completely into the printer.

7400-023

5. At the control panel, select Paper Tray Setup, and then press the OK button. a. Select Tray 2 Pa per, and then press the OK button. b. Select Change setup, and then press the OK button. c. Select Phaser 35-Series Transparency as the paper type, and then press the

OK button.

d. Select the appropriate transparency size, and then press the OK button.

6. In the printer driver, select Tr ans pare ncy as the paper type and/or select Tray 2 as the

paper source.

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Printing on Specialty Media

Printing Envelopes

Envelopes can be printed from Tray 1 (MPT) only. For a list of supported envelope sizes, see

Supported Paper Sizes and Weights for Tray 1 (MPT) on page 3-6.

Guidelines

■ Use only paper envelopes specified in the Supported Paper Sizes and Weights table.

Successful envelope printing is highly dependent on the quality and construction of the envelopes. Use envelopes made specifically for laser printers.

■ It is recommended that you maintain constant temperatures and relative humidity.

■ Store unused envelopes in their packaging to avoid the effects of moisture and dryness

which can affect print quality and cause wrinkling. Excessive moisture can cause the envelopes to seal before or during printing.

■ Avoid padded envelopes; purchase envelopes that lie flat on a surface.

■ Remove air bubbles from the envelopes before loading by setting a heavy book on top of

the envelopes.

■ If wrinkling or embossing problems occur, use a different brand of envelopes made

specifically for laser printers.

Caution: Never use envelopes with windows or metal clasps; they can damage the printer.

Damage caused by using unsupported envelopes is not covered under the Xerox warranty, service agreement, or Total Satisfaction Guarantee. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage may vary outside these areas, please contact your local representative for details.

Print Envelopes from Tray 1 (MPT)

1. Open Tray 1 (MPT) by pulling up and out on the handle, and then unfold the two

extensions.

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Printing on Specialty Media

2. Insert the envelopes into Tray 1 (MPT), and adjust the paper guides to match the size of

the envelopes:

■ Insert envelopes flap-side down, so the top of the envelope enters first.

7400-015

■ For C4 envelopes, fold and tuck the envelope flaps into the envelopes. Insert envelopes

flap-side down, so the bottom of the envelope enters first.

7400-016

Note: Do not load more than 10 envelopes. Overloading the tray may cause jams.

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Printing on Specialty Media

3. If you loaded envelopes with a height less than 111 mm (4.4 in.), open the left-side output

tray.

7400-012

4. When the control panel prompts you to confirm the type and size of paper in the tray,

select Change setup, and then press the OK button.

a. Select Envelope as the paper type, and then press the OK button.

Note: If you are printing on unusually light or heavy envelopes, select Light Envelopes

or Heavy Envelopes. For more information, see Supported Paper and Media on page 3-3.

b. Select the appropriate envelope size, and then press the OK button.

5. In the printer driver, select Tray 1 as the paper source and/or select Envelope as the paper

type.

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Printing on Specialty Media

Printing Labels

Labels can be printed from Tray 1 (MPT) only.

To order paper, transparencies, or other specialty media, contact your local reseller or go to

www.xerox.com/office/supplies

See also:

Supported Paper Sizes and Weights for Tray 1 (MPT) on page 3-6

Guidelines

■ Do not use vinyl labels.

■ Print only on one side of the sheet of labels.

■ Do not use any sheet where labels are missing; it may damage the printer.

■ Store unused labels flat in their original packaging. Leave the sheets of labels inside the

original packaging until ready to use. Return any unused sheets of labels to the original packaging and reseal it.

■ Do not store labels in extremely dry or humid conditions or extremely hot or cold

conditions. Storing them in extreme conditions may cause print-quality problems or cause them to jam in the printer.

■ Rotate stock frequently. Long periods of storage in extreme conditions can cause labels to

curl and jam the printer.

Printing Labels from Tray 1 (MPT)

1. Open Tray 1 (MPT) by pulling up and out on the handle, and then unfold the two

extensions.

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Printing on Specialty Media

2. Insert the labels into the tray:

■ Place the side to be printed faceup, with the top of the sheet entering the printer first.

7400-265

Caution: Do not load paper or media past the fill line indicated on the tray. Overloading

the tray may cause jams.

3. Adjust the paper guides to match the size of the sheets.

7400-155

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Printing on Specialty Media

4. When the control panel prompts you to confirm the type and size of paper in the tray,

select Change setup, and then press the OK button.

a. Select Labels as the paper type, and then press the OK button.

Note: If you are printing on unusually heavy labels, select Heavy Labels. For more

information, see Supported Paper and Media on page 3-3.

b. Select either Letter SEF or A4 SEF, and then press the OK button.

5. In the printer driver, select Tray 1 as the paper source and/or select Labels as the paper

type.

Printing Glossy Paper

Glossy paper within the weight range 120–160 g/m2 can be printed from Tray 1 (MPT). It should be printed on one side only.

To order paper, transparencies, or other specialty media, contact your local reseller or go to

www.xerox.com/office/supplies

Guidelines

■ Do not open sealed packages of glossy paper until you are ready to load them into the

printer.

■ Leave glossy paper in the original wrapper, and leave the packages in the shipping carton

until ready to use.

■ Remove all other paper from the tray before loading glossy paper.

■ Load only the amount of glossy paper you are planning to use. Do not leave glossy paper

in the tray when you are finished printing. Reinsert unused glossy paper in the original wrapper and seal.

■ Rotate stock frequently. Long periods of storage in extreme conditions can cause glossy

paper to curl and jam the printer.

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Printing on Specialty Media

Printing Glossy Paper from Tray 1 (MPT)

1. Open Tray 1 (MPT) by pulling up and out on the handle, and then unfold the two

extensions.

7400-094

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Printing on Specialty Media

2. Insert the paper into the tray, and adjust the paper guides to fit the paper:

■ Place the side to be printed faceup, with the long edge against the roller, and the top of

the page towards the back of the printer.

■ Do not load more than 50 sheets.

7400-218

3. When the control panel prompts you to confirm the type and size of paper in the tray,

select Change setup, and then press the OK button.

a. Select Glossy Paper as the paper type, and then press the OK button. b. Select the appropriate size, and then press the OK button.

4. In the printer driver, select Tray 1 as the paper source and/or select Glossy Paper as the

paper type.

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Printing on Specialty Media

Printing Custom Size Paper

In addition to the wide variety of standard paper sizes that you can use for printing, you can also print on custom size paper within the following dimensions.

Tray 1 (MPT) Tray 2

Width 100–320 mm (3.95–12.60 in.) 100–328 mm (3.95–12.90 in.)

Height 90–1219 mm (3.55–48.00 in.) 148–457 mm (5.85–18.00 in.)

■ Banner size paper, paper that is more than 457 mm (18 in.) long, must be printed from

Tray1(MPT).

■ Custom size envelopes must be printed from Tray 1 (MPT).

Printing Custom Size Paper from Tray 1 (MPT)

1. Open Tray 1 (MPT) by pulling up and out on the handle, and then unfold the two

extensions.

7400-094

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Printing on Specialty Media

XEROX

2. Insert the paper into Tray 1 (MPT), and adjust the paper guides to fit against the sheets.

■ The paper can be loaded with either the long or short edge entering first, as shown in

the following illustrations.

■ The maximum paper width (W) is 320 mm (12.60 in.).

■ The maximum paper height (H) is 1219 mm (48.00 in.).

7400-156

Long-Edge Feed

■ For single-sided printing, place the side

to be printed faceup, with the top of the page towards the back of the printer.

■ For 2-sided printing, place side one

facedown, with the top of the page

towards the back of the printer.

XEROX

7400-157

Short-Edge Feed

■ For single-sided printing, place the side

to be printed faceup, so the top of the page enters first.

■ For 2-sided printing, place side one

facedown, so the top of the page enters

first.

Note: For more information about automatic

2-sided printing, see Automatic 2-Sided

Printing Guidelines on page 3-29.

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Printing on Specialty Media

1. If you loaded paper or media with a height less than 111 mm (4.4 in.), open the left-side

output tray.

7400-012

2. When the control panel prompts you to confirm the type and size of paper in the tray,

select Change setup, and then press the OK button.

3. Select the appropriate paper type, and then press the OK button.

4. If the correct custom size appears in the menu, select it, and then press the OK button. If

you are using a new custom size, set the custom width and custom height:

a. Select New Custom Size, and then press the OK button. b. Use the Up Arrow and Down Arrow buttons to select the value for the custom width,

and then press the OK button.

c. Use the Up Arrow and Down Arrow buttons to select the value for the custom height,

and then press the OK button.

5. When you submit your print job, either set the document size in the application to the

custom size, or select Tray 1 as the paper source in the printer driver.

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Printing Custom Size Paper from Tray 2

1. Pull out the tray.

Printing on Specialty Media

7400-017

2. If necessary, adjust the length and side paper guides to fit the paper size.

7400-018

Note: When the paper guides are adjusted correctly, there may be a small space between

the paper and the guides.

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Printing on Specialty Media

3. Insert the paper into Tray 2:

■ The paper can be loaded with either the long or short edge on the right side of the tray,

as shown in the illustrations.

■ The maximum paper width (W) is 328 mm (12.90 in.).

■ The maximum paper height (H) 457 mm (18.00 in.).

Long-Edge Feed

■ For single-sided printing, place the

side to be printed facedown, with the top of the page at the back of the tray.

■ For 2-sided printing, place side one

faceup, with the top of the page at the

back of the tray.

■ For single-sided printing, place the side to

be printed facedown, with the top of the page on the right side of the tray.

■ For 2-sided printing, place side one

faceup, with the top of the page on the right

side of the tray.

Note: For more information about automatic

2-sided printing, see Automatic 2-Sided

Printing Guidelines on page 3-29.

Short-Edge Feed

1. At the control panel, select Paper Tray Setup, and then press the OK button. a. Select Tray 2 Pa per, and then press the OK button.

b. Select Change setup, and then press the OK button. c. Select the appropriate paper type, and then press the OK button.

2. If the correct custom size appears in the menu, select it, and then press the OK button.

Otherwise:

a. Select New Custom Size, and then press the OK button. b. Use the Up Arrow and Down Arrow buttons to select the value for the custom width,

and then press the OK button.

c. Use the Up Arrow and Down Arrow buttons to select the value for the custom height,

and then press the OK button.

3. When you submit your print job, either set the document size in the application to the

custom size, or select Tray 2 as the paper source in the printer driver.

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Choosing Output Options

XEROX

Choosing Output Options

This section includes:

■ Output Tray Guidelines on page 3-50

■ Offsetting Output on page 3-52

■ Stapling Output on page 3-53

■ Using the Hole Puncher on page 3-54

Output Tray Guidelines

The printer has an output tray on top of the printer and an output tray on the left side of the printer. If your printer has a finisher installed, you can send output to the finisher to be punched and/or stapled. Use the following guidelines to choose which output tray to use for your print jobs:

Top Output Tray (Factory default)

■ Use for all paper and media types.

■ Use for paper and media sizes with heights

111 mm (4.4 in.) or more.

■ Delivers output facedown.

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7400-028

Left-Side Output Tray

■ Use for paper and media sizes with heights less

than 111 mm (4.4 in.).

■ Delivers output faceup.

■ Use to reduce curling of heavy paper or specialty

media.

■ Open the left-side output tray before selecting it

from the printer driver.

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XEROX

Choosing Output Options

7400-030

Finisher Output Tray (Optional)

■ Use for paper and other media within the following dimensions:

Width: 305 mm (12 in.) or less

Height: 125 mm (4.9 in.) or more

■ Delivers paper less than 457 mm (18 in). long facedown; delivers longer paper,

card stock, and specialty media faceup.

Selecting an Output Tray from the Printer Driver

To select an output tray for a specific print job:

Operating System Steps

Windows98SE, Windows Me, Windows 2000, Windows XP, Windows Server 2003, or Windows NT 4.x

Mac OS 9 or Mac OS X, version

10.2 and higher

1. Select the Output Options tab.

2. Select the ouput tray from the Paper Destination drop-down list.

1. In the Print dialog box, select Finishing Options from the drop-down

list.

2. Select the output tray from the Paper Destination drop-down list.

See also:

Stapling Output on page 3-53

Using the Hole Puncher on page 3-54

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Choosing Output Options

Offsetting Output

When you send output to the Top Output Tray or the Finisher Output Tray, the copies or jobs can be offset in the tray. Offsetting shifts the pages in the output tray for each job or each copy of a collated job.

XEROX

Note: Offset output is not available in the left-side output tray.

Selecting Offsetting from the Printer Driver

To select offsetting for a specific print job:

Operating System Steps

7400-031

Windows 2000, Windows XP, Windows Server 2003

Mac OS 9 or Mac OS X, version

10.2 and higher

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1. Select the Layout tab.

2. Click the Advanced button.

3. Set Offset Collated Sets to On.

1. In the Print dialog box, select Finishing Options from the drop-down

list.

2. Click Offset Collated Sets to select it.

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Choosing Output Options

Stapling Output

If your printer has a finisher, you can have each set of copies stapled. Stapled output is delivered to the finisher output tray. Stapling is supported for the following paper sizes and weights:

■ Paper up to 305 mm (12 in.) wide

■ Paper within the weight range 64–120 g/m

Stapling is not supported for specialty media including envelopes, transparencies, glossy paper, and labels.

Stapling Options

The following stapling options are available from the printer driver:

■ None (Factory default): Print copies are not stapled.

■ Front: Inserts one staple in each set of copies. Up to 50 sheets can be stapled.

■ Rear: Inserts one staple in each set of copies. Up to 50 sheets can be stapled.

■ Dual: Inserts two staples in each set of copies. Up to 50 sheets can be stapled. The stapled

edge must be at least 148 mm (5.83 in.) long.

■ Saddle: Staples and folds each set of copies along the center line. Up to 10 sheets can be

folded and stapled.

(17–31 lb. Bond, 24–43 lb. Cover)

The Booklet option in the printer driver can be used with the Saddle stapling option to print, staple, and fold the sheets into a booklet. For information about printer driver options, see the Advanced Features Guide at www.xerox.com/office/7400support

Front, Rear, and Dual stapled copies are sent to the finisher upper output tray. Saddle stapled copies are sent to the finisher lower output tray.

Staple Orientation

The sample image in the printer driver shows the location of the staples, which changes depending on the orientation of the page and the paper feed direction (long-edge or short-edge feed).

See also:

Loading Paper on page 3-8

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Selecting Stapling from the Printer Driver

To select a stapling option for a specific print job:

Operating System Steps

Choosing Output Options

Windows98SE, Windows Me, Windows 2000, Windows XP, Windows Server 2003, or Windows NT 4.x

Mac OS 9 or Mac OS X, version

10.2 and higher

1. Select the Output Options tab.

2. Select the stapling option from the Stapling drop-down list.

1. In the Print dialog box, select Finishing Options from the drop-down

list.

2. Select the stapling option.

Using the Hole Puncher

If your printer has a finisher, you can have your print copies punched. Depending on your region, the finisher is configured with either a 2- / 3-hole punch or a 4-hole punch. To determine which option is installed on your printer, print the Configuration page from the control panel; see Information Pages on page 1-10.

Hole punching is supported for the following paper sizes and weights:

■ Paper up to 305 mm (12 in.) wide

■ Paper within the weight range 64–120 g/m

(17–31 lb. Bond, 24–43 lb. Cover)

Hole punching is not supported for specialty media including envelopes, transparencies, and labels.

Punching Options

The following punching options are available from the printer driver:

■ None: Print copies are not punched.

■ 2 Holes: When the 2- / 3-hole punch is installed, two holes are punched in the paper.

■ 3 Holes: When the 2- / 3-hole punch is installed, three holes are punched in the paper.

■ 4 Holes: When 4-hole punch is installed, four holes are punched in the paper.

Hole Orientation

The placement of the holes depends on the options you select in the printer driver and whether the paper is loaded in the paper tray so that the long edge or the short edge enters first. The Windows printer driver shows a sample image with the hole placement based on selected orientation and feed direction.

See also:

Loading Paper on page 3-8

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Selecting Hole Punching from the Printer Driver

To select a hole punching option for a specific print job:

Operating System Steps

Choosing Output Options

Windows 98 SE, Windows Me, Windows 2000, Windows XP, Windows Server 2003, or Windows NT 4.x

Mac OS 9 or Mac OS X, version

10.2 and higher

1. Select the Output Options tab.

2. Select the number of holes from the Hole Punching drop-down list.

3. Select Finisher Output Tray from the Paper Destination drop-down

list.

1. In the Print dialog box, select Finishing Options from the drop-down

list.

2. Select the number of holes under Hole Punching.

3. Select Finisher Output Tray from the Paper Destination drop-down

list.

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Print Quality

This chapter includes:

■ Controlling the Quality of Your Prints on page 4-2

■ Solving Print-Quality Problems on page 4-5

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Controlling the Quality of Your Prints

This section includes:

■ Selecting a Print-Quality Mode on page 4-2

■ Adjusting Color on page 4-3

Selecting a Print-Quality Mode

The print-quality mode and TekColor correction directly control the quality of your prints. The print-quality mode and paper type directly control the print speed. You can change these settings in the printer driver or on the control panel.

The following table describes the print-quality modes:

Print-Quality Mode Type of Print Job

Standard General-purpose mode for crisp, bright color prints at high speed.

Recommended for most office use and quick prints.

Enhanced High-quality mode for fine lines and sharp text. Recommended for

detailed prints.

Photo Highest-quality mode for very smooth color shades. Recommended for

printing photographs or when using graphic arts applications and press matches.

Automatic Automatically selects the most optimal print-quality mode for the paper

type selected. For example, Photo print-quality mode is used when printing on glossy paper, but Standard print-quality mode is used when printing on plain paper. (This setting is only available in the printer driver.)

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To select the print-quality mode in a supported driver:

Operating System Steps

Controlling the Quality of Your Prints

Windows 98 SE or Windows Me

Windows 2000, Windows XP, Windows Server 2003, or Windows NT 4.x

Mac OS 9.x 1. In the Print dialog box, select General.

Mac OS X, version

10.2 and higher

1. Select the Setup tab.

2. Select a print-quality mode.

1. Select the Paper/Quality tab.

2. Select a print-quality mode.

2. Select Print Quality from the drop-down list.

3. Select the desired mode for Quality.

1. In the Print dialog box, select Image Quality from the drop-down list.

2. Select a print-quality mode from the Print Quality drop-down list.

Adjusting Color

The TekColor correction options provide simulations of different color devices. Automatic is the default correction for general image processing. See the following table to determine what option you want to use.

TekColor Correction Description

Automatic Applies the best color correction to each graphic

element: text, artwork, and photographs.

Office Color sRGB Display Approximates the colors on a computer display.

sRGB Vivid Produces brighter, more saturated colors than sRGB

Display.

Press Match* SWOP Press Matches Specifications for Web Offset Publications.

Euroscale Matches FOGRA glossy paper specification.

Commercial Approximates U.S. commercial press target.

SNAP Press Matches Specifications for Newsprint Advertising

Production.

None Applies no color correction. Use with other color

management tools, such as ICC (International Color

Consortium) profiles, ColorSync, or the PANTONE Color Chart for your printer.

Black and White Converts all colors to shades of gray.

*Only affects CMYK images.

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To select the color correction in a supported driver:

Operating System Steps

Controlling the Quality of Your Prints

Windows 98 SE, Windows Me, Windows 2000, Windows XP, Windows Server 2003, or Windows NT 4.x

Mac OS 9.x 1. In the Print dialog box, select General.

Mac OS X, version

10.2 and higher

1. Select the Tek Color tab.

2. Select the desired color correction. Some of the color corrections are

grouped under Office Color or Press Match.

2. Select TekColor from the drop-down list.

3. Select the desired color correction for Color.

1. In the Print dialog box, select Image Quality from the drop-down list.

2. Select the desired color correction from the Color Correction drop-

down list.

See also:

Knowledge Base at www.xerox.com/office/7400support

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Solving Print-Quality Problems

This section includes:

■ Light or Dark Lines or Smudges in One Color on page 4-5

■ Dark Lines, Smudges, or Streaks Through All Colors on page 4-9

■ All Colors Are Too Light or Too Dark on page 4-12

■ Repeating Defects on page 4-13

■ Print Image Is Offset on page 4-14

■ Fusing Is Incomplete or Toner Is Flaking on page 4-15

■ Color Misregistration on page 4-16

■ Printed Area Does Not Fit on the Paper or Margins Are Incorrect on page 4-20

See also:

Knowledge Base at www.xerox.com/office/7400support

Light or Dark Lines or Smudges in One Color

Problem

Thin, light or white lines appear in only

one color.

Print a copy of the color test pages to determine whether the problem is in one color or more than one color:

1. On the control panel, select Troubleshooting, and then press the OK button.

2. Select Print Quality Problems, and then press the OK button.

3. Select Color Test Pages, and then press the OK button to print the test pages.

■ If the problem appears in one color on the test pages, continue with the solution in this

section.

■ If the problem appears in more than one color on the test pages, see Dark Lines,

Smudges, or Streaks Through All Colors on page 4-9.

Thin, dark lines or smudges appear in

only one color when a light color is

faded or blended with black.

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Solution

1. Open the top cover.

Solving Print-Quality Problems

7400-055

Caution: Do not leave the top cover open for more than 10 minutes without covering the

imaging units, as damage could result. Use the dark bag that came with the imaging unit or opaque paper as a cover.

7400-199

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Solving Print-Quality Problems

2. Clean the LED bar for the problem color using the cleaning pad supplied with each new

toner cartridge, or with a soft, clean cloth.

7400-201

3. Visually inspect the toner cartridges and imaging units and remove any foreign material.

4. If the problem persists after cleaning the LED bars, check the toner for the problem color.

Replace the toner if low.

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Solving Print-Quality Problems

5. If the problem persists, lift out the imaging unit for the problem color, keeping the toner

cartridge installed.

C M Y K

7400-174

6. To avoid toner spills, hold the imaging unit in an upright position. Slide the cover away

from the shiny coating at the bottom of the unit, and lift it high enough to visually inspect it.

7400-162

Caution: Do not touch the shiny coating of the imaging unit.

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Solving Print-Quality Problems

7. If the shiny coating has scratches or damage that align with the print defect, replace the

imaging unit.

Note: Some slight scratching is normal.

Dark Lines, Smudges, or Streaks Through All Colors

Problem

The page has dark lines, smudges, or streaks in all colors.

7400-209

Solution

■ Verify that the paper you are using is the correct type for the printer. See

Supported Paper and Media on page 3-3.

■ Verify that the paper is properly loaded in the tray, and the correct paper type is selected in

the Paper Tray Setup menu. See Loading Paper on page 3-8.

If the problem persists:

1. On the control panel, select Troubleshooting, and then press the OK button.

2. Select Print Quality Problems, and then press the OK button.

3. Select Color Test Pages, and then press the OK button to print the test pages.

■ If the problem appears in all colors on the test pages, continue with the solution in this

section.

■ If the problem appears in one color on the test pages, see Light or Dark Lines or

Smudges in One Color on page 4-5.

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Solving Print-Quality Problems

4. Open the top cover and verify that the levers on the fuser are in the locked position.

7400-163

5. Close the top cover.

6. On the control panel, select Troubleshooting, and then press the OK button.

7. Select Print Quality Issues, and then press the OK button.

8. Select Remove Print Smears, and then press the OK button. Five cleaning pages will

run through the printer.

9. Repeat Steps 3–5 until the pages come out clean.

10. If the problem persists, replace the fuser.

11. If the problem persists after replacing the fuser, open the top cover.

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7400-055

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12. Grasp the imaging unit basket handle and lift up the basket.

Solving Print-Quality Problems

7400-056

13. Inspect the transfer unit. If you see excess toner on the transfer unit, replace it.

7400-241

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Solving Print-Quality Problems

All Colors Are Too Light or Too Dark

Problem

Colors appear faded or too dark.

Solution

1. Use a different TekColor correction in the printer driver.

Note: Setting the TekColor correction to Automatic produces the best results for most

documents.

2. If the problem continues, in the Xerox printer driver (Windows 2000 or later), select the

Tek Co lo r tab, click the More Options button, and then adjust the Lightness level.

3. If the problem continues, calibrate the colors using the procedures on the Color

Calibration Tutorial page. To print the Color Calibration Tutorial page:

a. Select Troubleshooting, and then press the OK button. b. Select Print Quality Problems, and then press the OK button. c. Select Calibrate Colors, and then press the OK button. d. Select Tuto ri al Pa ge , and then press the OK button. e. Follow the instructions on the page.

See also:

Adjusting Color on page 4-3

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Repeating Defects

Problem

Solving Print-Quality Problems

7400-212

Marks or voids recur in only one color. Marks of any color or voids recur uniformly in all

colors and/or in non-printed areas.

7400-210

Solution

Print the Repeating Defects page to view instructions for correcting the problem. To print the Repeating Defects page:

1. On the control panel, select Troubleshooting, and then press the OK button.

2. Select Print Quality Problems, and then press the OK button.

3. Select Repeating Defects, and then press the OK button.

The Repeating Defects page prints.

4. Follow the instructions on the page to measure the distance between the defects and

identify the item causing the defects.

5. Replace the item causing the defects.

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7400-206

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Solving Print-Quality Problems

Print Image Is Offset

Problem

Toner appears to have been pulled off the page and placed across the page from where it should be.

7400-214

Solution

■ Verify that the paper you are using is the correct type for the printer. See

Supported Paper and Media on page 3-3.

■ Verify that the paper is properly loaded in the tray, and the correct paper type is selected in

the Paper Tray Setup menu. See Loading Paper on page 3-8.

If the problem persists:

1. On the control panel, select Paper Tray Setup, and then press the OK button.

2. Select the tray you are using, and then press the OK button.

3. Select Change Setup, and then press the OK button.

4. Select Special as the paper type, and then press the OK button.

5. Select Continue, and then press the OK button.

6. Select a paper type that is lighter than the current tray setting, and then press the

OK button.

Note: Special paper types from lightest to heaviest are: Light Paper, Medium Light Paper,

Medium Paper, Medium Heavy Paper, Heavy Paper, Thin Card Stock, Thick Card Stock, Extra Thick Card Stock.

7. If prompted, select the appropriate paper size, and then press the OK button.

8. If the problem persists, perform the Repeating Defects procedure. See Repeating Defects

on page 4-13.

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Solving Print-Quality Problems

Fusing Is Incomplete or Toner Is Flaking

Problem

Toner appears to be pulled off the print, or is easy to rub off.

7400-211

Solution

■ Verify that the paper you are using is the correct type for the printer. See

Supported Paper and Media on page 3-3.

■ Verify that the paper is properly loaded in the tray, and the correct paper type is selected in

the Paper Tray Setup menu. See Loading Paper on page 3-8.

If the problem persists:

1. On the control panel, select Paper Tray Setup, and then press the OK button.

2. Select the tray you are using, and then press the OK button.

3. Select Change Setup, and then press the OK button.

4. Select Special as the paper type, and then press the OK button.

5. Select Continue, and then press the OK button.

6. Select a paper type that is heavier than the current tray setting, and then press the

OK button.

Note: Special paper types from lightest to heaviest are: Light Paper, Medium Light Paper,

Medium Paper, Medium Heavy Paper, Heavy Paper, Thin Card Stock, Thick Card Stock, Extra Thick Card Stock.

7. If prompted, select the appropriate paper size, and then press the OK button.

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Solving Print-Quality Problems

Color Misregistration

Problem

Color has shifted outside of the expected print area or has been superimposed over another color area.

7400-213

Solution

1. Turn the printer off.

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7400-188

Phaser® 7400 Color Printer

4-16

Xerox Phaser 7400DN User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Printer Features

Parts of the Printer

Front-Right View

Rear-Left View

Internal Components

Options

Printer Configurations

Standard Features

Available Configurations

Options

Control Panel

Control Panel Features

Control Panel Layout

Menu Map

Information Pages

Sample Pages

More Information

Resources

Xerox Support Centre

Network Basics

Overview of Network Setup and Configuration

Setting Up the Network

Choosing a Connection Method

Connecting via Ethernet (Recommended)

Connecting via USB

Configuring the Network Address

TCP/IP and IP Addresses

Automatically Setting the Printer’s IP Address (Windows Only)

Dynamic Methods of Setting the Printer’s IP Address

Manually Setting the Printer’s IP Address

Installing the Printer Drivers

Available Drivers

Windows 98 SE or Later and Windows 2000 or Later

Macintosh OS 9.x

Macintosh OS X, Version 10.2 and Higher

Printing Basics

Overview of Basic Steps

Supported Paper and Media

Paper Usage Guidelines

Paper That Can Damage Your Printer

Paper Storage Guidelines

Supported Paper Sizes and Weights

Loading Paper

Loading Paper in Tray 1 (MPT)

Using Manual Feed in Tray 1 (MPT)

Selecting Printing Options

Selecting Printing Preferences (Windows)

Selecting Printing Options for an Individual Job (Windows)

Selecting Printing Options for an Individual Job (Macintosh)

Printing on Both Sides of the Paper

Automatic 2-Sided Printing Guidelines

Binding Edge Options

Selecting 2-Sided Printing

Printing on Specialty Media

Printing Transparencies

Printing Envelopes

Printing Labels

Printing Glossy Paper

Printing Custom Size Paper

Choosing Output Options

Output Tray Guidelines

Offsetting Output

Stapling Output

Using the Hole Puncher

Print Quality

Controlling the Quality of Your Prints

Selecting a Print-Quality Mode

Adjusting Color

Solving Print-Quality Problems

Light or Dark Lines or Smudges in One Color

Dark Lines, Smudges, or Streaks Through All Colors

All Colors Are Too Light or Too Dark

Repeating Defects

Print Image Is Offset

Fusing Is Incomplete or Toner Is Flaking