Xerox Phaser 6700DN, Phaser 6700, Phaser 6700N, Phaser 6700DT, Phaser 6700DX User Manual

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Xerox Phaser 6700

Color Printer Imprimante couleur

Xerox® Phaser® 6700

User Guide Guide d'utilisation

Italiano Guida per l’utente Deutsch Benutzerhandbuch Español Guía del usuario Português Guia do usuário Nederlands Gebruikershandleiding

Svenska Användarhandbok Dansk Betjeningsvejledning Čeština Uživatelská příručka Polski Przewodnik użytkownika Magyar

Felhasználói útmutató

Русский Руководство пользователя

Türkçe

Kullanıcı Kılavuzu

Ελληνικά Εγχειρίδιο χρήστη

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this publication may not be reproduced in any form without permission of Xerox Corporation.

Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or

judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on

the screen such as styles, templates, icons, screen displays, looks, and so on.

XEROX

and XEROX and Design®, Phaser®, PhaserSMART®, CentreWare®, PrintingScout®, Walk-Up®, WorkCentre®, FreeFlow®,

SMARTsend

Interface Platform

, Scan to PC Desktop®, MeterAssistant®, SuppliesAssistant®, Xerox Secure Access Unified ID System®, Xerox Extensible

, ColorQube®, Global Print Driver®, and Mobile Express Driver® are trademarks of Xerox Corporation in the United

States and/or other countries.

Adobe

Reader®, Adobe® Type Manager®, ATM™, Flash®, Macromedia®, Photoshop®, and PostScript® are trademarks of Adobe Systems

Incorporated in the United States and/or other countries.

Apple

, AppleTalk®, Bonjour®, EtherTalk®, Macintosh®, Mac OS®, and TrueType® are trademarks of Apple Inc., registered in the U.S.

and other countries.

HP-GL

, HP-UX®, and PCL® are trademarks of Hewlett-Packard Corporation in the United States and/or other countries.

IBM

and AIX® are trademarks of International Business Machines Corporation in the United States and/or other countries.

Microsoft

, Windows Vista®, Windows®, and Windows Server® are trademarks of Microsoft Corporation in the United States and

other countries.

Novell

, NetWare®, NDPS®, NDS®, IPX™, and Novell Distributed Print Services™ are trademarks of Novell, Inc. in the United States and

other countries.

SGI

and IRIX® are trademarks of Silicon Graphics International Corp. or its subsidiaries in the United States and/or other countries.

Sun

, Sun Microsystems™, and Solaris™ are trademarks of Sun Microsystems, Inc. in the United States and other countries.

UNIX

is a trademark in the United States and other countries, licensed exclusively through X/ Open Company Limited.

The E

NERGY STAR and ENERGY STAR mark are registered United States trademarks.

Document version 1.0: May 2011

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Contents

1 Safety 7

Electrical Safety .................................................................................................................................................................... 8

General Guidelines ...................................................................................................................................................... 8

Laser Safety ................................................................................................................................................................... 8

Operational Safety .............................................................................................................................................................. 9

Ozone Release ............................................................................................................................................................... 9

Printer Location ............................................................................................................................................................ 9

Operational Guidelines .............................................................................................................................................. 9

Power Cord .................................................................................................................................................................. 10

Printer Supplies .......................................................................................................................................................... 10

Maintenance Safety ........................................................................................................................................................ 11

Printer Symbols .................................................................................................................................................................. 12

2 Features 13

Parts of the Printer ........................................................................................................................................................... 14

Front View .................................................................................................................................................................... 14

Right View .................................................................................................................................................................... 15

Rear View ..................................................................................................................................................................... 15

Control Panel .............................................................................................................................................................. 16

Internal Components .............................................................................................................................................. 16

Maintenance Kit ........................................................................................................................................................ 17

Finisher .......................................................................................................................................................................... 17

Information Pages ........................................................................................................................................................... 18

Printing the Configuration Report ..................................................................................................................... 18

Energy Saver Mode .......................................................................................................................................................... 19

Administration Features ................................................................................................................................................ 20

CentreWare Internet Services ............................................................................................................................. 20

Automatic Data Collection ................................................................................................................................... 21

Billing and Usage Information ........................................................................................................................... 21

More Information ............................................................................................................................................................. 22

3 Installation and Setup 23

Installation and Setup Overview ................................................................................................................................ 24

Physically Connecting the Printer to the Network ...................................................................................... 24

Initial Printer Setup .................................................................................................................................................. 24

Modifying General Settings ......................................................................................................................................... 25

Installing the Software ................................................................................................................................................... 26

Operating System Requirements ....................................................................................................................... 26

Installing Drivers and Utilities for Windows .................................................................................................. 27

Installing Drivers and Utilities for Macintosh OS X Version 10.5 and Later .................................... 28

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Contents

Installing Drivers and Utilities for UNIX and Linux .................................................................................... 29

Other Drivers ............................................................................................................................................................... 29

4 Paper and Media 31

Supported Paper ............................................................................................................................................................... 32

Recommended Media ............................................................................................................................................ 32

Ordering Paper ........................................................................................................................................................... 32

General Paper Loading Guidelines .................................................................................................................... 32

Paper That Can Damage Your Printer ............................................................................................................. 33

Paper Storage Guidelines ...................................................................................................................................... 33

Supported Paper Types and Weights ............................................................................................................... 34

Supported Standard Paper Sizes ........................................................................................................................ 34

Supported Paper Sizes and Weights for Automatic 2-Sided Printing................................................. 34

Supported Custom Paper Sizes ........................................................................................................................... 35

Loading Paper .................................................................................................................................................................... 36

Loading Paper in Tray 1 ......................................................................................................................................... 36

Loading Paper in Trays 2–6 .................................................................................................................................. 37

Changing Paper Size, Type, and Color ............................................................................................................. 40

Printing on Special Paper ............................................................................................................................................... 41

Envelopes ..................................................................................................................................................................... 41

Labels ............................................................................................................................................................................. 48

Glossy Cardstock ....................................................................................................................................................... 49

Transparencies ........................................................................................................................................................... 49

5 Printing 51

Printing Overview .............................................................................................................................................................. 52

Selecting Printing Options ............................................................................................................................................. 53

Print Driver Help ........................................................................................................................................................ 53

Windows Printing Options .................................................................................................................................... 54

Macintosh Printing Options .................................................................................................................................. 55

Printing Features ............................................................................................................................................................... 57

Printing on Both Sides of the Paper .................................................................................................................. 57

Selecting Paper Options for Printing ................................................................................................................ 58

Printing Multiple Pages to a Single Sheet (N-Up) ....................................................................................... 58

Printing Booklets ....................................................................................................................................................... 58

Using Color Options ................................................................................................................................................. 59

Printing Covers ........................................................................................................................................................... 60

Printing Inserts ........................................................................................................................................................... 60

Printing Exception Pages ....................................................................................................................................... 61

Scaling ........................................................................................................................................................................... 62

Printing Watermarks ............................................................................................................................................... 62

Printing Mirror Images ........................................................................................................................................... 63

Creating and Saving Custom Sizes .................................................................................................................... 63

Selecting Job Completion Notification for Windows ................................................................................ 64

Printing Special Job Types .................................................................................................................................... 64

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Contents

6 Maintenance 67

Maintenance and Cleaning .......................................................................................................................................... 68

General Precautions ................................................................................................................................................. 68

Cleaning the Printer ................................................................................................................................................. 69

Routine Maintenance ............................................................................................................................................. 79

Periodic Maintenance ............................................................................................................................................. 89

Billing and Usage Information ................................................................................................................................. 103

Ordering Supplies ............................................................................................................................................................ 104

Locating the Serial Number ............................................................................................................................... 104

Consumables ............................................................................................................................................................ 104

Routine Maintenance Items .............................................................................................................................. 105

Customer Replaceable Units .............................................................................................................................. 105

When to Order Supplies ....................................................................................................................................... 105

Viewing Printer Supply Status ........................................................................................................................... 106

Recycling Supplies .................................................................................................................................................. 106

Moving the Printer .......................................................................................................................................................... 107

7 Troubleshooting 109

General Troubleshooting ............................................................................................................................................. 110

Printer Does Not Turn On .................................................................................................................................... 110

Printer Resets or Turns Off Frequently ........................................................................................................... 110

Printing Takes Too Long ...................................................................................................................................... 111

Document Prints From Wrong Tray ................................................................................................................ 111

Document Fails to Print ....................................................................................................................................... 112

Printer is Making Unusual Noises .................................................................................................................... 112

Automatic 2-Sided Printing Problems ............................................................................................................ 112

Date and Time are Incorrect ............................................................................................................................. 112

Paper Jams ........................................................................................................................................................................ 114

Locating Paper Jams ............................................................................................................................................. 114

Clearing Paper Jams .............................................................................................................................................. 116

Minimizing Paper Jams ........................................................................................................................................ 126

Troubleshooting Paper Jams ............................................................................................................................. 128

Clearing Staple Jams ............................................................................................................................................. 129

Print-Quality Problems .................................................................................................................................................. 132

Controlling Print Quality ...................................................................................................................................... 132

Solving Print-Quality Problems .......................................................................................................................... 134

Getting Help ...................................................................................................................................................................... 137

Control Panel Messages ....................................................................................................................................... 137

Using the Integrated Troubleshooting Tools ............................................................................................. 139

PhaserSMART Technical Support ..................................................................................................................... 141

CentreWare Internet Services ........................................................................................................................... 141

More Information ................................................................................................................................................... 142

A Specifications 143

Printer Configurations and Options ........................................................................................................................ 144

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Contents

Standard Features .................................................................................................................................................. 144

Available Configurations ..................................................................................................................................... 144

Options and Upgrades ......................................................................................................................................... 145

Physical Specifications.................................................................................................................................................. 146

Phaser 6700N/DN Printer Configurations ................................................................................................... 146

Phaser 6700DT Printer Configurations ......................................................................................................... 146

Phaser 6700DX Printer Configurations ......................................................................................................... 146

Printer Configurations With Finisher .............................................................................................................. 146

Clearance Requirements ...................................................................................................................................... 147

Environmental Specifications .................................................................................................................................... 149

Temperature ............................................................................................................................................................. 149

Relative Humidity ................................................................................................................................................... 149

Elevation ..................................................................................................................................................................... 149

Electrical Specifications ................................................................................................................................................ 150

Power Supply Voltage and Frequency ........................................................................................................... 150

Power Consumption .............................................................................................................................................. 150

ENERGY STAR Qualified Product ..................................................................................................................... 150

Performance Specifications ........................................................................................................................................ 151

Printing Resolution ................................................................................................................................................. 151

Print Speed ................................................................................................................................................................ 151

Controller Specifications .............................................................................................................................................. 152

Processor ..................................................................................................................................................................... 152

Memory ....................................................................................................................................................................... 152

Interfaces ................................................................................................................................................................... 152

B Regulatory Information 153

Basic Regulations ............................................................................................................................................................ 154

United States FCC Regulations ......................................................................................................................... 154

Canada ........................................................................................................................................................................ 154

European Union ...................................................................................................................................................... 154

Turkey RoHS Regulation ...................................................................................................................................... 155

Material Safety Data Sheets...................................................................................................................................... 156

C Recycling and Disposal 157

All Countries ...................................................................................................................................................................... 158

North America .................................................................................................................................................................. 159

European Union ............................................................................................................................................................... 160

Domestic/Household Environment ................................................................................................................. 160

Professional/Business Environment ................................................................................................................ 160

Collection and Disposal of Equipment and Batteries .............................................................................. 161

Note for the Battery Symbol .............................................................................................................................. 161

Battery Removal ...................................................................................................................................................... 161

Other Countries................................................................................................................................................................ 162

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Safety

This chapter includes:

• Electrical Safety ....................................................................................................................................................................... 8

• Operational Safety ................................................................................................................................................................. 9

• Maintenance Safety ........................................................................................................................................................... 11

• Printer Symbols ..................................................................................................................................................................... 12

Your printer and the recommended supplies have been designed and tested to meet strict safety requirements. Attention to the following information ensures the continued safe operation of your

Xerox

printer.

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Safety

Electrical Safety

General Guidelines

WARNINGS:

• Do not push objects into slots or openings on the printer. Touching a voltage point or shorting out a part could result in fire or electrical shock.

• Do not remove the covers or guards that are fastened with screws unless you are installing optional equipment and are instructed to do so. Turn off the printer when performing these installations. Disconnect the power cord when removing covers and guards for installing optional equipment. Except for user-installable options, there are

The following are hazards to your safety:

• The power cord is damaged or frayed.

• Liquid is spilled into the printer.

• The printer is exposed to water.

• The printer emits smoke, or the surface is unusually hot.

• The printer emits unusual noise or odors.

• The printer causes a circuit breaker, fuse, or other safety device to activate.

no parts that you can maintain or service behind these covers.

If any of these conditions occur, do the following:

1. Turn off the printer immediately.

2. Disconnect the power cord from the electrical outlet.

3. Call an authorized service representative.

Laser Safety

This printer complies with laser product performance standards set by governmental, national, and international agencies and is certified as a Class 1 Laser Product. The printer does not emit hazardous light because the beam is totally enclosed during all modes of customer operation and maintenance.

WARNING: Use of controls, adjustments, or performance of procedures other than those specified in

this manual can result in hazardous radiation exposure.

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Safety

Operational Safety

Your printer and supplies were designed and tested to meet strict safety requirements. These include safety agency examination, approval, and compliance with established environmental standards.

Your attention to the following safety guidelines helps to ensure the continued, safe operation of your printer.

Ozone Release

This printer produces ozone during normal operation. The amount of ozone produced is dependent on copy volume. Ozone is heavier than air and is not produced in amounts large enough to harm anyone. Install the printer in a well-ventilated room.

For more information in the United States and Canada, go to www.xerox.com/environment. In other markets, please contact your local Xerox representative or go to www.xerox.com/environment_europe.

Printer Location

• Place the printer on a level, solid non-vibrating surface with adequate strength to hold the weight of the printer. The base printer weight without any packaging materials is approximately 19.2 kg (42.2 lb.).

• Do not block or cover the slots or openings on the printer. These openings are provided for ventilation and to prevent overheating of the printer.

• Place the printer in an area where there is adequate space for operation and servicing.

• Place the printer in a dust-free area.

• Do not store or operate the printer in an extremely hot, cold, or humid environment.

• Do not place the printer near a heat source.

• Do not place the printer in direct sunlight to avoid exposure to light-sensitive components.

• Do not place the printer where it is directly exposed to the cold air flow from an air

conditioning system.

• Do not place the printer in locations susceptible to vibrations.

• For optimum performance, use the printer at elevations below 3100 m (10,170 ft.).

Operational Guidelines

• Do not remove the paper source tray that you selected in either the print driver or control panel while the printer is printing.

• Do not open the doors when the printer is printing.

• Do not move the printer when it is printing.

• Keep hands, hair, neckties, and so on away from the exit and feed rollers.

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Safety

• Covers, which require tools for removal, protect the hazard areas within the printer. Do not remove the protective covers.

Power Cord

• Use the power cord supplied with your printer.

• Plug the power cord directly into a properly grounded electrical outlet. Make sure that each end of

the cord is securely connected. If you do not know if an outlet is grounded, ask an electrician to check the outlet.

• Do not use a ground adapter plug to connect the printer to an electrical outlet that does not have a ground connection terminal.

WARNING: Avoid the potential of electrical shock by ensuring that the printer is properly grounded.

Electrical products can be hazardous if misused.

• Only use an extension cord or power strip designed to handle the electrical current capacity of the printer.

• Verify that the printer is plugged into an outlet that is providing the correct voltage and power. Review the electrical specification of the printer with an electrician if necessary.

• Do not place the printer in an area where people can step on the power cord.

• Do not place objects on the power cord.

• Replace the power cord if it becomes frayed or worn.

• Do not unplug or plug the power cord while the printer is turned on.

• To avoid electrical shock and damage to the cord, grasp the plug when unplugging the power cord.

The power cord is attached to the printer as a plug-in device on the back of the printer. If it is necessary to disconnect all electrical power from the printer, disconnect the power cord from the electrical outlet.

Printer Supplies

• Use the supplies designed for your printer. The use of unsuitable materials can cause poor performance and a possible safety hazard.

• Follow all warnings and instructions marked on, or supplied with, the product, options, and supplies.

• Store all consumables in accordance with the instructions given on the package or container.

• Keep all consumables away from the reach of children.

• Never throw toner, print/drum cartridges, or toner containers into an open flame.

• When handling cartridges, for example toner and such, avoid skin or eye contact. Eye contact can

cause irritation and inflammation. Do not attempt to disassemble the cartridge, which can increase the risk of skin or eye contact.

CAUTION: Use of non-Xerox

Agreement, and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox printer. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas. Please contact your Xerox representative for details.

supplies is not recommended. The Xerox® Warranty, Service

supplies, or the use of Xerox® supplies not specified for this

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Safety

Maintenance Safety

• Do not attempt any maintenance procedure that is not specifically described in the documentation supplied with your printer.

• Do not use aerosol cleaners. Clean with a dry lint-free cloth only.

• Do not burn any consumables or routine maintenance items. For information on Xerox recycling programs, go to www.xerox.com/gwa.

supplies

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Safety

Printer Symbols

Symbol Description

Warning or Caution: Ignoring this warning could cause serious injury or even death. Ignoring this caution could cause injury or damage to the property.

Do not burn the waste cartridge.

Do not burn the item.

Do not expose the imaging unit to light for more than 10 minutes.

Do not touch the imaging unit.

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Features

This chapter includes:

• Parts of the Printer............................................................................................................................................................... 14

• Information Pages .............................................................................................................................................................. 18

• Energy Saver Mode ............................................................................................................................................................. 19

• Administration Features ................................................................................................................................................... 20

• More Information ................................................................................................................................................................ 22

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Features

Parts of the Printer

This section includes:

• Front View ............................................................................................................................................................................... 14

• Right View ............................................................................................................................................................................... 15

• Rear View ................................................................................................................................................................................. 15

• Control Panel.......................................................................................................................................................................... 16

• Internal Components ......................................................................................................................................................... 16

• Maintenance Kit ................................................................................................................................................................... 17

• Finisher ..................................................................................................................................................................................... 17

Front View

1. Control Panel

2. Output Tray

3. Tray 1

4. Power Switch

5. Front Door

6. Tray 2

Note: The printer allows for a maximum of six trays.

The following tray configurations are available:

• Trays 1 and 2

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7. Optional 550-Sheet Feeders (Trays 3 and 4)

8. Optional 1100-Sheet High-Capacity Feeder (Trays 5 and 6)

9. Front Door Handles

10. Waste Cartridge

11. Imaging Unit Door

12. Toner Cartridges

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• Trays 1 and 2 plus one 550-Sheet Feeder

• Trays 1 and 2 plus two 550-Sheet Feeders

• Trays 1 and 2 plus one 1100-Sheet High-Capacity Feeder

• Trays 1 and 2 plus one 550-Sheet Feeder and one 1100-Sheet High-Capacity Feeder

• Trays 1 and 2 plus two 550-Sheet Feeders and one 1100-Sheet High-Capacity Feeder

Note: These are the only supported configurations.

Right View

Features

1. Right Side Door

2. Right Side Door Latch

3. Tray 1

4. Trays 3–6 Right Side Doors

Rear View

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Features

1. Control Board

2. Power Connector for Finisher

3. Power Connector for Printer

4. Reset Button for Ground Fault Interrupter (GFI)

5. Control Board Cover

6. Test Print Button

7. USB Connection

8. USB Memory Port (for service only)

9. Ethernet Connection

Control Panel

The control panel consists of a touch screen and buttons you press to control the functions available on the printer. The control panel:

• Displays the current operating status of the printer.

• Provides access to print features.

• Provides access to reference materials.

• Provides access to Tools and Setup menus.

• Provides access to Troubleshooting menus and videos.

• Prompts you to load paper, replace supplies, and clear jams.

• Displays errors and warnings.

• Plays event-driven videos.

1. Touch Screen displays information and provides access to printer functions.

2. Power Saver enters Sleep mode, and exits Low Power or Sleep mode.

3. Pause temporarily stops the current print job, allowing you to cancel or resume the job.

Internal Components

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1. Cleaning Rod

2. Imaging Unit Door

3. Imaging Units

4. Fuser

5. Transfer Belt

6. Transfer Roller

7. Duplex Unit

Note: The Transfer Belt and Transfer Roller are part of the Maintenance Kit.

Maintenance Kit

Features

1. Transfer Belt

2. Transfer Roller

3. Feed Rollers

4. Feed Roller Cartridge

Finisher

1. Finisher Front Door

2. Finisher Output Tray

3. Envelope Lever

Note: Turn the Paper Advance Knob to clear jammed paper from the Finisher paper path.

4. Horizontal Transport Unit

5. Paper Advance Knob

6. Staple Cartridge

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Features

Information Pages

Your printer has a printable set of information pages. These include configuration and font information, demonstration pages, and more.

To print information pages from the control panel:

1. At the control panel, touch Printer.

2. On the Information tab, touch Print Reference Materials.

3. Touch # to set the quantity.

4. Use the keypad or touch + or - to select the number of copies to print.

5. Touch OK.

6. Use the Up or Down Arrow to scroll through the list as needed, and touch the page you want to print.

7. Touch Print.

Note: Information pages can also be printed from CentreWare Internet Services.

To specify the source tray for printing the information pages:

1. At the control panel, touch Printer.

2. Touch the Tools tab, then touch Tray Management.

3. Touch Information Pages Source.

4. Touch the specific tray you want the printer to use, or touch Automatic.

5. Touch OK to confirm the setting.

6. Touch Back to return to the Tools tab, or touch Home to return to the main screen.

Notes:

• To print pages that can help you with print quality problems, see Using the Integrated

Troubleshooting Tools on page 139.

• Some of the control panel screens contain links to frequently used information pages.

Printing the Configuration Report

1. At the control panel, touch Printer.

2. On the Information tab, touch Print Reference Materials.

3. Touch Configuration Report.

4. Touch Print.

Note: By default, the Configuration Report prints each time the printer is turned on. To turn off this

setting, select Printer > Tools > Setup > General Settings > Startup Page > Off.

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Features

Energy Saver Mode

You can set the time the printer spends idle in ready mode before the printer automatically transitions to a lower power level. You can also turn off the automatic transition.

1. At the control panel, touch Printer.

2. Touch the Tools tab, then touch Setup.

3. Touch Energy Saver.

4. Enable the automatic transition:

a. Select the Enable Energy Saver check box.

b. Touch Edit for the option you want to change:

• Ready Mode to Low Power

• Low Power to Sleep

c. Use the keypad to enter the minutes, 1–120. The Low Power default setting is 15. The Sleep

default setting is 45.

d. To confirm the change, touch OK, or X to cancel it.

5. Touch OK to return to the Setup screen.

Notes:

• To turn off the automatic transition, clear the Enable Energy Saver check box.

• The printer exits Energy Saver mode when it receives a print job, or when you press the Power

Saver button.

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Features

Administration Features

This section includes:

• CentreWare Internet Services......................................................................................................................................... 20

• Automatic Data Collection .............................................................................................................................................. 21

• Billing and Usage Information ....................................................................................................................................... 21

For details, see the System Administrator Guide at www.xerox.com/office/6700docs.

CentreWare Internet Services

CentreWare Internet Services is the administration and configuration software installed on the embedded Web server in the printer. It allows you to configure and administer the printer from a Web browser.

CentreWare Internet Services requires:

• A TCP/IP connection between the printer and the network in Windows, Macintosh, or UNIX environments.

• TCP/IP and HTTP enabled in the printer.

• A network-connected computer with a Web browser that supports JavaScript.

For details, see the Help in CentreWare Internet Services or the System Administrator Guide.

Accessing CentreWare Internet Services

At your computer, open a Web browser, type the IP address of the printer in the address field, then press

Enter or Return.

Finding the IP Address of the Printer

You can view the IP address of your printer on the control panel or on the Configuration Report. For details, see Printing the Configuration Report on page 18.

To view the IP address on the control panel:

1. At the control panel, touch Printer.

2. On the Information tab, touch About This Printer.

3. Touch the Network tab. The IP address appears under TCP/IP (v4). If IPv6 is set up, touch TCP/IP (v6) to view details.

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Features

4. To return to the main screen, touch Home.

Note: The IP address can also appear in the upper right or left corner of the main screen. To set this

up in CentreWare Internet Services, click Properties > General Setup > Control Panel Home Screen. For details, see the Help in CentreWare Internet Services.

Automatic Data Collection

This printer automatically collects data and transmits it to a secure offsite location. Xerox or a designated servicer uses this data to support and service the printer, or for billing, supplies replenishment, or product improvement. Automatically transmitted data can include product registration, meter read, supply level, printer configuration and settings, software version, and problem or fault code data. Xerox cannot read, view, or download the content of your documents residing on or passing through your printer or any of your information management systems.

To turn off automatic data collection:

On the Welcome page in CentreWare Internet Services, click the link in the note regarding automated services.

Billing and Usage Information

Billing and printer usage information appears on the Billing Meters information screen. The impression counts shown are used for billing. For details on viewing this information, see Billing and Usage

Information on page 103.

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Features

More Information

You can obtain more information about your printer from these sources:

Resource Location

Installation Guide Packaged with printer

Quick Use Guide Packaged with printer

System Administrator Guide www.xerox.com/office/6700docs

Video Tutorials Available on the printer control panel and at

www.xerox.com/office/6700docs

Recommended Media List United States: www.xerox.com/paper

Europe: www.xerox.com/europaper

PhaserSMART Technical Support automatically diagnoses problems on your network printer and proposes solutions.

Technical support information for your printer includes online Technical Support, Online Support Assistant, and driver downloads.

Information about menus or error messages Control panel Help (?) button

Information pages Print from the control panel menu

Order supplies for your printer www.xerox.com/office/6700supplies

A resource for tools and information, such as interactive tutorials, printing templates, helpful tips, and customized features to meet your individual needs.

Local sales and support center www.xerox.com/office/worldcontacts

Printer registration www.xerox.com/office/register

Xerox® Direct online store www.direct.xerox.com/

www.phasersmart.com

www.xerox.com/office/6700support

www.xerox.com/office/businessresourcecenter

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Installation and Setup

This chapter includes:

• Installation and Setup Overview ................................................................................................................................... 24

• Modifying General Settings ............................................................................................................................................. 25

• Installing the Software ...................................................................................................................................................... 26

See also:

www.xerox.com/paper Recommended Media List (United States)

www.xerox.com/europaper Recommended Media List (Europe)

Envelopes

You can print envelopes from Trays 1 and 2. If you are printing more than five envelopes at a time, Xerox recommends that you use Tray 2.

Guidelines for Printing Envelopes

• Print quality depends on the quality and construction of the envelopes. Try another envelope brand if you do not get desired results.

• Maintain constant temperatures and relative humidity.

• Store unused envelopes in their packaging to avoid the excess moisture and dryness which can affect

print quality and cause wrinkling. Excessive moisture can cause the envelopes to seal before or during printing.

• Do not use padded envelopes. Use envelopes that lie flat on a surface.

• Do not use envelopes with heat activated glue.

• Do not use envelopes with press and seal flaps.

• Remove air bubbles from the envelopes before loading them into the tray by setting a heavy book on

top of them.

• In the print driver software, select Envelope as the paper type.

• Use only paper envelopes.

• Do not use envelopes with windows or metal clasps.

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Paper and Media

Loading Envelopes in Tray 1

Note: Do not load more than five envelopes in Tray 1. Overfilling the tray can cause the printer

to jam.

1. Remove any paper from Tray 1 and close the tray.

2. Lift the right side door latch and open the door.

3. To put the fuser in envelope mode, lower the fuser envelope lever in the upper left corner.

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Note: When printing paper other than envelopes, raise the fuser envelope lever.

4. If you are using the optional Finisher, raise the finisher lever at the paper exit.

Paper and Media

Note: When printing paper other than envelopes, push down the finisher lever.

5. Close the right side door.

6. Open Tray 1.

7. Move the width guides to the edges of the tray.

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Paper and Media

8. Load the envelopes with the flaps closed, flaps facing up, and the short edge facing into the printer.

• #10, Monarch, or DL envelopes:

• C5 envelopes:

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Paper and Media

CAUTION: Never use self-stick envelopes or envelopes with windows. They can lead to paper jams

and can cause damage to the printer.

Notes:

• If you do not load envelopes in Tray 1 right after they have been removed from the packaging,

they can bulge. Flatten them to avoid jams.

• If envelopes still do not feed correctly, bend the leading edge of the envelopes 5 mm or less.

9. Adjust the width guides to fit the envelopes.

10. If the control panel prompts you, verify the size, type, and color information on the Tray Settings screen. To modify any incorrect setting, touch Size, Type, or Color, or OK if no changes are needed.

11. Touch OK.

Notes:

• Make sure to return the fuser envelope lever up to the paper position after printing on

envelopes.

• If you are using the optional Finisher, lower the lever at the paper exit when finished printing

envelopes.

Loading Envelopes in Tray 2

Note: Do not load envelopes above the 121–220 g/m² line. Overfilling the tray can cause the printer

to jam.

1. Lift the right side door latch and open the door.

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Paper and Media

2. To put the fuser in envelope mode, lower the fuser envelope lever in the upper left corner.

Note: When printing paper other than envelopes, raise the fuser envelope lever.

3. Close the right side door.

4. If you are using the optional Finisher, raise the finisher lever at the paper exit.

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Note: When printing paper other than envelopes, push down the finisher lever.

5. Pull out the tray until it stops.

6. Remove any paper that is a different size.

7. Move the length and width guides out:

a. Pinch the guide lever on each guide.

b. Slide the guides outward until they stop.

c. Release the levers.

Paper and Media

8. Load the envelopes in the tray:

• Load No. 10, Monarch, or DL envelopes with the flaps closed, flaps down, and flaps toward

the front.

• Load C5 envelopes with the flaps closed, flaps down, and flaps toward the right.

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Paper and Media

9. Adjust the width guides:

a. Pinch the guide lever on each guide.

b. Slide the guides to the size of the paper.

c. To secure the guides in position, release the levers.

10. Close the tray.

11. If the control panel prompts you, verify the size, type, and color information on the Tray Settings screen. To modify any incorrect setting, touch Size, Type, or Color, or OK if no changes are needed.

12. Touch OK.

Labels

You can print labels from any tray.

Guidelines for Printing Labels

• Use labels designed for laser printing.

• Do not use vinyl labels.

• Do not feed a sheet of labels through the printer more than once.

• Do not use dry gum labels.

• Print only on one side of the sheet of labels. Use full sheet labels only.

• Store unused labels flat in their original packaging. Leave the sheets of labels inside the original

packaging until ready to use. Return any unused sheets of labels to the original packaging and reseal it.

• Do not store labels in extremely dry or humid conditions or extremely hot or cold conditions. Storing them in extreme conditions can cause print-quality problems or cause them to jam in the printer.

• Rotate stock frequently. Long periods of storage in extreme conditions can cause labels to curl and jam in the printer.

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Paper and Media

• Remove all other paper from the tray before loading labels.

CAUTION: Do not use any sheet where labels are missing, curled, or pulled away from the backing

sheet. It could damage the printer.

Glossy Cardstock

You can print glossy cardstock from any tray.

Guidelines for Printing on Glossy Cardstock

• Do not open sealed packages of glossy cardstock until you are ready to load them into the printer.

• Leave glossy cardstock in the original wrapper, and leave the packages in the shipping carton until

ready to use.

• Remove all other paper from the tray before loading glossy cardstock.

• Load only the amount of glossy cardstock you are planning to use. Do not leave glossy cardstock in

the tray when you are finished printing. Replace unused cardstock in the original wrapper and seal.

• Rotate stock frequently. Long periods of storage in extreme conditions can cause glossy cardstock to curl and jam in the printer.

• In the print driver, select the desired glossy cardstock type or select the tray loaded with the desired paper.

Transparencies

You can print transparencies from Trays 1 and 2.

Guidelines for Printing on Transparencies

• Remove all paper before loading transparencies in the tray.

• Handle transparencies by the edges using both hands. Fingerprints or creases can cause poor

print quality.

• Do not use transparencies with stripes on the side.

• Do not fan transparencies.

• After loading transparencies, change the paper type to Transparency on the printer touch screen.

• In the print driver, select Transparency as the paper type.

• Do not load more than 100 transparencies. Overfilling the tray can cause the printer to jam.

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Page 51

Printing

This chapter includes:

• Printing Overview ................................................................................................................................................................. 52

• Selecting Printing Options ................................................................................................................................................ 53

• Printing Features .................................................................................................................................................................. 57

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Printing Overview

Before printing, your computer and the printer must be plugged in, turned on, and connected. Ensure that you have the correct print driver software installed on your computer. For details, see Installing the

Software on page 26.

1. Select the appropriate paper.

2. Load paper in the appropriate tray. On the printer control panel, specify the size, color, and type.

3. Access the print settings in your software application. For most software applications, press CTRL+P for Windows, or CMD+P for Macintosh.

4. Select your printer from the list.

5. Access the print driver settings by selecting Properties or Preferences for Windows, or

6. Modify the print driver settings as necessary, then click OK.

7. Click Print to send the job to the printer.

Xerox

Features for Macintosh. The title of the button can vary depending on your application.

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Selecting Printing Options

This section includes:

• Print Driver Help .................................................................................................................................................................... 53

• Windows Printing Options ................................................................................................................................................ 54

• Macintosh Printing Options ............................................................................................................................................. 55

Printing options, also called print driver software options, are specified as Printing Preferences in Windows, and Xerox

Features in Macintosh. Printing options include settings for 2-sided printing, page layout, and print quality. Printing options that are set from Printing Preferences become the default setting. Printing options that are set from within the software application are temporary. The application and the computer do not save the settings after the application is closed.

Print Driver Help

Xerox® print driver software Help information is available from the Printing Preferences window. Click the Help button (?) in the bottom left corner of the Printing Preferences window to see the Help.

Information about Printing Preferences settings appears in the Help window on two tabs:

• Contents provides a list of the tabs at the top and the areas at the bottom of the Printing

Preferences window. Use the Contents tab to find explanations for each of the fields and areas in Printing Preferences.

• Search provides a field in which you can enter the topic or function for which you need information.

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Windows Printing Options

Setting Default Printing Options for Windows

When you print from any software application, the printer uses the print job settings specified in the Printing Preferences window. You can specify your most common printing options and save them so that you do not have to change them every time you print.

For example, if you want to print on both sides of the paper for most jobs, specify 2-sided printing in Printing Preferences.

To select default printing options:

1. In the Windows Taskbar, click Start > Settings > Printers and Faxes.

2. In the Printers and Faxes folder, right-click the icon for your printer and click Printing Preferences.

3. Click a tab in the Printing Preferences window, select options, then click OK to save.

Note: For more information about Windows print driver options, click the Help button (?) in the

Printing Preferences window.

Setting Printing Options for an Individual Job for Windows

To use special printing options for a particular job, change the Printing Preferences from the application before sending the job to the printer. For example, if you want to use the Photo print-quality mode when printing a particular document, select Photo in Printing Preferences before printing the job.

Selecting Finishing Options for Windows

If your printer has a finisher installed, select finishing options in the Printing Preferences of the print driver. You can staple up to 50 sheets of 90 g/m

To select stapling in the PostScript and PCL print drivers:

1. In the print driver, click the Paper/Output tab.

2. Click the arrow to the right of the Stapling section and select 1 Staple.

To select offsetting in the PostScript and PCL print drivers:

1. In the print driver, click the Advanced tab.

2. Click the + next to Paper/Output.

3. Click Request Offset.

4. Click the arrow to the right of the field and select Offset Each Set.

paper, and offset and stack up to 1000 sheets.

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Saving a Set of Commonly Used Printing Options for Windows

You can define and save a set of options, so that you can apply them to future print jobs.

To save a set of printing options:

1. With the document open in your application, click File > Print.

2. Select the printer, then click Properties. Click the tabs in the Printing Properties window and select

the desired settings.

3. Click Saved Settings at the bottom of the Printing Properties window, then click Save As.

4. Type a name for the set of printing options, then click OK to save the set of options in the Saved

Settings list.

5. Select the name from the list to print using these options.

Macintosh Printing Options

Selecting Printing Options for Macintosh

To use specific printing options, change the settings before sending the job to the printer.

1. With the document open in your application, click File > Print.

2. Select your printer from the Printers list.

3. Select Xerox

Features from the Copies & Pages menu.

4. Select the desired printing options from the drop-down lists.

5. Click Print to send the job to the printer.

Selecting Finishing Options for Macintosh

If your printer has a finisher installed, select finishing options in the Printing Preferences of the print driver. You can staple up to 50 sheets of 90 g/m

To select stapling in the Macintosh print driver:

1. In the print driver, click Copies & Pages, then select Xerox

2. In the Paper/Output dialog box, click the arrow to the right of the Finisher section, then select

1 Staple.

To select offsetting in the Macintosh print driver:

1. In the print driver, click Copies & Pages, then select Xerox

2. On the Advanced tab, select Request Offset.

3. Click the arrow to the right of the field and select Offset Each Set.

paper, and offset and stack up to 1000 sheets.

Features.

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Saving a Set of Commonly Used Printing Options for Macintosh

You can define and save a set of options, so that you can apply them to future print jobs.

To save a set of printing options:

1. With the document open in your application, click File > Print.

2. Select your printer from the Printers list.

3. Select the desired printing options from the drop-down lists in the Print dialog box.

4. Click Presets > Save As.

5. Type a name for the printing options, then click OK to save the set of options in the Presets list.

6. To print using these options, select the name from the Presets list.

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Printing Features

This section includes:

• Printing on Both Sides of the Paper ............................................................................................................................. 57

• Selecting Paper Options for Printing ............................................................................................................................ 58

• Printing Multiple Pages to a Single Sheet (N-Up) .................................................................................................. 58

• Printing Booklets................................................................................................................................................................... 58

• Using Color Options ............................................................................................................................................................ 59

• Printing Covers ...................................................................................................................................................................... 60

• Printing Inserts ...................................................................................................................................................................... 60

• Printing Exception Pages .................................................................................................................................................. 61

• Scaling ...................................................................................................................................................................................... 62

• Printing Watermarks ........................................................................................................................................................... 62

• Printing Mirror Images ....................................................................................................................................................... 63

• Creating and Saving Custom Sizes ............................................................................................................................... 63

• Selecting Job Completion Notification for Windows ............................................................................................ 64

• Printing Special Job Types ................................................................................................................................................ 64

Printing on Both Sides of the Paper

Printing a 2-Sided Document

If your printer supports Automatic 2-Sided Printing, the options are specified in the print driver. The print driver uses the settings for portrait or landscape orientation from the application for printing the document.

2-Sided Page Layout Options

You can specify the page layout for 2-sided printing, which determines how the printed pages turn. These settings override the application page orientation settings.

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Portrait Landscape

Portrait 2-Sided Print

Portrait 2-Sided Print, Flip on Short

Edge

Landscape 2-Sided Print

Landscape 2-Sided Print, Flip on Short

Edge

Selecting Paper Options for Printing

There are two ways to select the paper for your print job. You can let the printer select which paper to use based on the document size, paper type, and paper color you specify. You can also select a specific tray loaded with the desired paper.

Printing Multiple Pages to a Single Sheet (N-Up)

When printing a multiple-page document, you can print more than one page on a single sheet of paper. Print 1, 2, 4, 6, 9, or 16 pages per side by selecting Pages Per Sheet (N-Up) on the Layout/Watermark tab.

Printing Booklets

With 2-sided printing, you can print a document in the form of a small booklet. Create booklets from any paper size that is supported for 2-sided printing. The driver automatically reduces each page image and prints four page images per sheet of paper, two page images on each side. The pages are printed in the correct order so that you can fold and staple the pages to create the booklet.

When you print booklets using the Windows PostScript or Macintosh driver, you can specify the gutter and creep.

• Gutter specifies the horizontal distance in points between the page images. A point is 0.35 mm

(1/72 in.).

• Creep specifies how much the page images are shifted outward, in tenths of a point. Shifting

compensates for the thickness of the folded paper, which would cause the page images to shift slightly outward when folded. You can select a value from zero to 1 point.

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Gutter Creep

Using Color Options

The Color Options control the way the printer uses color to produce your document. The Windows PostScript and the Macintosh drivers provide the widest range of color controls and corrections. Each system has three standard modes of color control for normal use and Custom Color Options for the more advanced users.

The three standard color modes are:

• Automatic Color applies the best color correction to text, graphics, and images. This setting is

recommended.

• Vivid Color applies automatic color correction to make office colors more saturated.

• Black and White converts all color in the document to black and white or shades of gray.

Custom Color Options provide three ways of adjusting the colors for more specific color requirements. Click the Custom Color Options bar to open the Custom Color Options window:

• Color By Words provides a three step process for defining custom color correction. By making a

selection from each of the three fields, you create a sentence for controlling the color characteristics of the document. You can create several sentences to more precisely control the color content of the document.

The sentence structure is made of three parts:

• What Color to Change? provides a drop-down list to select a color or range of colors to adjust,

such as All Foliage-Green Colors.

• How Much Change? lets you select how much effect to make, such as A Lot More, to the

selected color.

• What Type of Change? lets you select the type of change, such as Vivid, from the

drop-down list.

As you create a Color By Words sentence, it appears in the window below the selection fields.

• Color Correction provides a list of commercial press, spot color, CIE, and gray image simulations

from which you can select to match your document color.

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• Color Adjustments provides a set of six sliders for adjusting the individual components of the

selected colors. Use the sliders to adjust the lightness, contrast, saturation, cyan, magenta, and yellow components of the color.

Printing Covers

A cover is the first or last page of a document. You can select paper sources for the covers that are different from the source used for the body of a document. For example, you can use your company letterhead for the first page of a document. You can also use heavyweight paper for the first and last pages of a report. You can use any applicable paper tray as the source for printing covers.

Select an option for printing covers:

• No Covers cancels any previous Covers settings.

• Front Only prints the first page on paper from the specified tray. With automatic 2-sided printing,

the first two pages print on the cover.

• Back Only prints the back page on paper from the specified tray. With automatic 2-sided printing,

the last two pages print on the cover when the page count is even.

• Front and Back: Same prints the front and back covers from the same tray.

• Front and Back: Different prints the front and back covers from different trays.

Printing Inserts

You can add blank or pre-printed inserts before page one of each document or after designated pages within a document. Adding an insert after designated pages within a document separates sections, or acts as a marker or placeholder. Make sure that you specify the paper to use for the inserts.

Modify these settings when printing inserts:

• Insert Options provides the options to place an insert After Page X, where X is the specified page, or

Before Page 1.

• Insert Quantity specifies the number of pages to insert at each location.

• Page(s) specifies a page or a range of pages after which you want an insert added. Separate

individual pages or page ranges with commas. Specify pages within a range with a hyphen. For example, to add inserts after pages 1, 6, 9, 10, and 11, type: 1, 6, 9-11.

• Paper displays the default size, color, and type of paper selected in Use Job Settings for the inserts.

Use the Down Arrow to the right of the Paper field to select a different paper size, color, or type.

• Job Settings displays the attributes of the paper for the remainder of the job.

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Printing Exception Pages

Exception pages have different settings from the rest of the pages in the job. You can specify differences such as page size, page type, and page color. You can also change the side of the paper on which to print as your job requires. A print job can contain multiple exceptions.

For example, your print job contains 30 pages. You want five pages to print on only one side of a special paper, and the remainder of the pages printed 2-sided on regular paper. You can use exception pages to print the job.

In the Add Exceptions window, you can set the characteristics of the exception pages and select the alternate paper source:

• Page(s) specifies the page or range of pages that use the exception page characteristics. Separate

individual pages or page ranges with commas. Specify pages within a range with a hyphen. For example, to specify pages 1, 6, 9, 10, and 11, type 1,6,9-11.

• Paper displays the default size, color, and type of paper selected in Use Job Settings. Click the Down

Arrow to the right of the Paper field to select a different paper size, color, or type.

• 2-Sided Printing allows you to select 2-sided printing options. Click the Down Arrow to select

an option:

• 1-Sided Print prints the exception pages on one side only.

• 2-Sided Print prints the exception pages on both sides of the paper and flips the pages on the

long edge. The job can then be bound on the long edge of the pages.

• 2-Sided Print, Flip on Short Edge prints the exception pages on both sides of the paper and

flips the pages on the short edge. The job can then be bound on the short edge of the pages.

• Job Settings displays the attributes of the paper for the remainder of the job.

Notes:

• If your printer does not support automatic 2-sided printing, not all of the options are available.

• Some combinations of 2-sided printing with certain paper types and sizes can produce

unexpected results.

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Scaling

You can reduce the image to as little as 25% of its original size or enlarge it as much as 400%. The default setting is 100%.

50% 100% 200%

In Windows, the Scale Options are located in the print driver on the Paper/Output tab in the Paper field. Click the arrow at the right side of the Paper field and select Other Size to access the Scale Options:

• No Scaling does not increase or decrease the size of the image from the original.

• Automatic Scaling changes the print from one standard paper size to another standard paper size.

The Original Document Size is scaled to fit on the selected output paper size shown in the Output Paper Size field.

• Manual Scaling changes the output print size by the percentage entered into the field under the

graphic to the right of the Scale Options.

Printing Watermarks

A watermark is special purpose text that can be printed across one or more pages. For example, you can add a word like Copy, Draft, or Confidential as a watermark instead of stamping it on a document before distribution.

Using the watermark options, you can do the following:

• Create a watermark or edit an existing watermark using the Watermark Editor:

• Name allows you to give the new watermark a unique name.

• Options enables you to use text, time stamps, or graphics for the watermark.

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• Text provides a field in which you enter the text to be printed as the watermark.

• Font and Color determine the font, size, style, and color of the watermark.

• Angle sets the degree of rotation applied to the text or graphics used for the watermark.

• Density defines how faint or how prominent the watermark appears on the pages.

• Position from center determines the position of the watermark on the page. The default

position is in the center of the printed pages.

• Place a watermark on the first page or on every page in a document.

• Print a watermark in the foreground or background or blend it with the print job.

Printing Mirror Images

If the PostScript driver is installed, you can print pages as a mirror image. Images mirror left to right when printed.

Creating and Saving Custom Sizes

You can print custom-size paper from Trays 1–6. Custom size paper settings are saved in the print driver and are available for you to select in all your applications.

See Supported Custom Paper Sizes on page 35 for paper sizes that are supported for each tray.

To create and save custom sizes for Windows:

1. Click the Paper/Output tab of the print driver.

2. Click the arrow at the right of the Paper field, then select Other Size > Output Paper Size > New.

3. In the New Custom Size window, enter the height and width of the new size, then select the units.

4. Enter a title for the new size in the Name field, then click OK to save.

To create and save custom sizes for Macintosh:

1. In the application, click File > Page Setup.

2. Click Paper Sizes, then select Manage Paper Sizes.

3. In the Manage Paper Sizes window, click the plus sign (+) to add a new size.

4. Double-click Untitled at the top of the window and type a name for the new custom size.

5. Enter the height and width of the new custom size.

6. Click the arrow to the right of the Non-Printable Area field and select the printer from the drop-down

list. Or set the top, bottom, right, and left margins for User Defined margins.

7. Click OK to save the settings.

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Selecting Job Completion Notification for Windows

You can select to be notified when your job finishes printing. A message appears on your computer screen with the name of the job and the name of the printer where it was printed.

Note: This feature is only available on a Windows computer printing to a network printer.

To select job completion notification:

1. In the print driver, click More Status at the bottom of any tab.

2. In the Status window, click Notification, then click the desired option.

3. Close the Status window.

Printing Special Job Types

Note: To use any of the special job types, your printer must have the optional hard drive installed.

Sample Set

The Sample Set job type allows you to print a sample copy of a multiple-copy job and hold the remaining copies at the printer. After you review the sample copy, you can select the job name from the printer control panel to print the additional copies.

To release the remainder of prints after printing a sample set:

1. At the control panel, touch Jobs.

2. Touch the corresponding print job in the list.

Note: The control panel displays Held: Sample Set next to the job name.

3. Touch Release.

The remainder of the job prints, and the job is deleted from the printer hard drive.

Secure Print

Secure Print allows you to associate a 4–10 digit passcode number with a print job when sending it to the printer. The job is held at the printer until the same passcode is entered at the control panel.

To release a Secure Print job for printing:

1. At the control panel, touch Jobs.

2. Touch Personal and Secure Jobs.

3. Touch your assigned private folder.

4. Type the passcode assigned to the job, then touch OK.

5. Touch the corresponding print job in the list.

6. Touch Print.

The job prints, then is deleted from the printer hard drive.

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Saved Job

Saved Job allows you to save a print job to a folder on the printer. Using the controls in the Saved Jobs window, you can save the job, or you can print and save the job for future use. You can also set the access to the print job as follows:

• Public requires no passcode and allows any user to print the file from the control panel of the printer.

• Private requires a passcode so that only a user with the passcode can print the file.

When the Saved Job is no longer needed, you can delete it from the control panel of the printer.

To print a public saved job:

1. At the control panel, touch Jobs.

2. Touch Saved Jobs.

3. Touch Public.

4. To enter the number of copies, touch Quantity, then touch OK.

5. Touch the name of the desired print job.

6. To submit the print job, touch Print.

The job prints, and remains on the printer hard drive for future use.

To print a private saved job:

1. At the control panel, touch Jobs.

2. Touch Saved Jobs.

3. Touch your assigned private folder.

4. Type the passcode assigned to the job, then touch OK.

The screen shows a list of saved print jobs that use that passcode.

5. To enter the number of copies, touch Quantity, then touch OK.

6. Touch the name of the desired print job.

7. To submit the print job, touch Print.

The job prints, and remains on the printer hard drive for future use.

Personal Print

Personal Print allows you to store a document in the printer, then print it from the control panel.

To print a personal job:

1. At the control panel, touch Jobs.

2. Touch Personal and Secure Jobs.

3. Touch your assigned private folder.

4. Touch the corresponding print job in the list.

5. Touch Print.

The job prints, then is deleted from the printer hard drive.

Note: You can also print all jobs in the list at once, delete an individual job, or delete all jobs in the list.

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Maintenance

This chapter includes:

• Maintenance and Cleaning ............................................................................................................................................. 68

• Billing and Usage Information ..................................................................................................................................... 103

• Ordering Supplies ............................................................................................................................................................... 104

• Moving the Printer ............................................................................................................................................................. 107

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Maintenance

Maintenance and Cleaning

This section includes:

• General Precautions ............................................................................................................................................................ 68

• Cleaning the Printer ............................................................................................................................................................ 69

• Routine Maintenance ......................................................................................................................................................... 79

• Periodic Maintenance ........................................................................................................................................................ 89

General Precautions

CAUTION: When cleaning your printer do not use organic or strong chemical solvents or aerosol

cleaners. Do not pour fluids directly into any area. Use supplies and cleaning materials only as directed in this documentation.

WARNING: Keep all cleaning materials out of the reach of children.

WARNING: Do not use pressurized spray cleaning aids on or in the printer. Some pressurized sprays

contain explosive mixtures and are not suitable for use in electrical applications. Use of such cleaners increase the risk of fire and explosion.

WARNING: Do not remove the covers or guards that are fastened with screws. You cannot maintain

or service any parts that are behind these covers and guards. Do not attempt any maintenance procedure that is not described in the documentation supplied with your printer.

WARNING: Internal parts of the printer can be hot. Use caution when doors and covers are open.

• Do not place anything on top of the printer.

• Do not leave the covers and doors open for any length of time, especially in well-lit places. Light

exposure can damage the imaging units.

• Do not open covers and doors during printing.

• Do not tilt the printer while it is in use.

• Do not touch the electrical contacts or gears. Doing so could damage the printer and cause the print

quality to deteriorate.

• Make sure any parts removed during cleaning are replaced before you plug in the printer.

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Cleaning the Printer

This section includes:

• Cleaning the Printer Exterior ........................................................................................................................................... 69

• Cleaning the Printer Interior ........................................................................................................................................... 70

• Cleaning the Density Sensor ........................................................................................................................................... 72

• Cleaning the Feed Rollers ................................................................................................................................................. 76

Cleaning the Printer Exterior

Regular cleaning keeps the touch screen and control panel free from dust and dirt.

To clean the printer exterior:

1. To avoid activating buttons and menus, press the Power Saver button.

2. To remove finger prints and smudges, clean the touch screen and control panel with a soft,

lint-free cloth.

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Maintenance

3. Press the Power Saver button again to return the printer to Ready mode.

4. Use a soft lint-free cloth to clean the outside of the output tray, paper trays, and other exterior areas

of your printer.

Cleaning the Printer Interior

Clean the interior of the printer regularly to prevent stains inside the printer that can deteriorate printing quality. Clean the printer interior whenever you replace an imaging unit.

Note: You can watch a video at the printer that shows the cleaning procedure. Select Printer >

Tools > Troubleshooting > Resolve Problems > Vertical White Lines or Streaks - One Color, then touch the Video button to watch the Clean Laser Window video.

WARNING: To prevent electric shock, always turn off the printer and disconnect the power cord from

the grounded outlet before performing maintenance.

1. Turn off the printer.

2. Open the front door.

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Maintenance

3. Remove the cleaning rod from the back of the front door.

4. Insert the cleaning rod into one of the four cleaning holes until it clicks, then pull it out. Repeat this

two more times.

5. Repeat the process for the other three holes.

6. Return the cleaning rod to its original location.

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7. Close the front door.

Note: Each new imaging unit includes a replacement cleaning pad. Ensure that you replace the

cleaning pad at the same time you replace the imaging unit.

Cleaning the Density Sensor

A message appears on the control panel when the density sensor needs cleaning.

Note: You can watch a video at the printer that shows the cleaning procedure. Select Printer >

Tools > Troubleshooting > Resolve Problems > Colors Too Light or Too Dark, then touch the Video button to watch the Clean Color Density Sensor video.

WARNING: To prevent electric shock, always turn off the printer and disconnect the power cord from

the grounded outlet before performing maintenance.

CAUTIONS:

• Ensure that nothing touches or scratches the surface of the transfer belt. Scratches, dirt, or oil from your hands on the belt can deteriorate print quality.

• To protect the imaging units against bright light, close the imaging unit door within five

1. Turn off the printer.

minutes. Longer exposure can deteriorate print quality.

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WARNING: Some parts can be hot. Allow 30 minutes for the printer to cool before proceeding.

2. Open the front door.

Maintenance

3. Remove any paper from Tray 1 and close the tray.

4. Lift the right side door latch and open the door.

5. Rotate the two lock levers to release the imaging unit door, then pull it open.

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6. Slide the transfer belt out of the way:

a. Grasp the handle on the front of the transfer belt.

b. Pull out the transfer belt until the line on the belt becomes visible.

7. Slide the gold-colored tab back and forth five times.

8. Reinstall the transfer belt:

a. Slide the transfer belt into the printer, stopping when the visible line reaches the printer.

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b. Lower the handles.

c. Push the transfer belt in until it stops.

Maintenance

9. Close the imaging unit door.

10. Rotate the two lock levers to secure the imaging unit door.

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11. To close the right side door, place your hand near the latch and firmly push the door toward the printer.

Note: If the right side door does not close, the transfer belt is not fully seated.

12. Close the front door of the printer.

13. Turn on the printer.

Cleaning the Feed Rollers

Periodically inspect the feed rollers in each of the installed trays, and clean them if paper dust or other residue is visible. Dirt on the feed rollers can cause paper jams or deteriorate print quality.

1. Remove the tray from the printer.

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2. Turn the feed roller until the roller hook is visible.

Maintenance

Note: The rollers are located approximately 165 mm (6.5 in.) inside the printer, measuring from the

tray opening.

3. Pull the feed roller hook out of the groove on the axle, then slide the feed roller to the front.

4. Remove the second feed roller using a similar method.

5. Wipe the rollers with a clean, lint free cloth moistened with water.

6. Align the hole of the first feed roller with the axle.

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7. Slide the feed roller along the axle until the protrusions fit completely into the slots, and the roller hook reseats into the groove.

8. Install the second feed roller using a similar method.

9. To clean the feed roller in the tray, turn the roller with one hand while wiping it with the cloth.

10. Reinsert the tray into the printer.

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Maintenance

Routine Maintenance

This section includes:

• Replacing the Toner Cartridges ..................................................................................................................................... 79

• Replacing the Waste Cartridge ...................................................................................................................................... 81

• Replacing the Imaging Units .......................................................................................................................................... 82

• Replacing the Staple Cartridge ...................................................................................................................................... 87

For information on ordering supplies, see Ordering Supplies on page 104.

Replacing the Toner Cartridges

A message appears on the control panel when a toner cartridge must be replaced.

1. Open the front door of the printer.

2. Slowly pull out the toner cartridge you are replacing.

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CAUTION: Do not touch the parts shown in the illustration.

CAUTION: Be careful not to spill toner when handling the toner cartridge.

3. Remove the new toner cartridge from the packaging.

4. Shake the toner cartridge five or six times to distribute the toner evenly.

CAUTION: Be careful not to spill toner when handling the toner cartridge.

5. Align the arrow on the toner cartridge with the arrow on the printer, then push the cartridge in slowly until it stops.

6. Close the front door of the printer.

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Replacing the Waste Cartridge

A message appears on the control panel when a waste cartridge must be replaced.

1. Unpack a new waste cartridge. Save the plastic bag for the used cartridge.

2. Open the front door of the printer.

3. Grasp the handle of the waste cartridge and pull it out toward you.

Maintenance

4. Hold the waste cartridge with your other hand and pull it out of the printer.

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CAUTION: Be careful not to spill toner when handling the waste cartridge.

CAUTION: After removing the waste cartridge, do not touch the part as shown in the

following illustration.

5. Place the used waste cartridge in the plastic bag that came with the new cartridge, and seal the bag.

6. Insert the new waste cartridge into the slot and push it until it stops.

7. Close the front door of the printer.

Replacing the Imaging Units

A message appears on the control panel when an imaging unit must be replaced.

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CAUTION: To protect the imaging units against bright light, close the imaging unit door within five

minutes. Longer exposure can deteriorate print quality.

1. Open the front door of the printer.

2. Rotate the two lock levers to release the imaging unit door, then pull it open.

Maintenance

3. Remove the imaging unit you are replacing:

a. Grasp the handle of the imaging unit, then pull it out halfway.

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Maintenance

b. Grasp one side of the imaging unit with the other hand and pull the imaging unit straight out of

the printer.

CAUTION: Do not touch the parts shown in the illustration.

CAUTION: Be careful not to spill toner when handling the imaging unit.

4. Install the new imaging unit:

a. Unpack a new imaging unit.

CAUTION: To protect the imaging unit against overexposure to bright light, do not remove the

orange protective covering until after inserting the cartridge into the printer.

b. Pull the two ribbons out of the new imaging unit and discard them.

c. Carefully slide the imaging unit into the correct slot.

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d. Remove the orange protective covering from the installed imaging unit and discard it.

Maintenance

5. Close the imaging unit door.

6. Rotate the two lock levers to secure the imaging unit door.

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7. Remove the cleaning rod from the back of the front door.

8. Remove the cleaning pad by pinching the tabs behind the pad.

9. Unpack a new cleaning pad from the imaging unit box.

10. Attach the new cleaning pad to the cleaning rod.

11. Insert the cleaning rod into one of the four cleaning holes until it clicks, then pull it out. Repeat this two more times.

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12. Insert the cleaning rod into each of the other three cleaning holes.

13. Return the cleaning rod to its original location.

14. Close the front door of the printer.

Maintenance

Replacing the Staple Cartridge

A message appears on the control panel when a staple cartridge must be replaced.

WARNING: Do not perform this procedure while the printer is printing.

1. Unpack a new staple cartridge and remove the packing material.

2. Open the front door of the finisher.

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3. Remove the empty staple cartridge from the printer by pulling it toward you.

Note: Ensure that the metal part on the new cartridge is lowered as shown.

4. Insert the new staple cartridge into the finisher.

5. Close the front door of the finisher.

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Maintenance

Periodic Maintenance

This section includes:

• Replacing the Fuser ............................................................................................................................................................. 89

• Replacing the Maintenance Kit ...................................................................................................................................... 91

For information on ordering supplies, see Ordering Supplies on page 104.

Replacing the Fuser

Note: You can watch a video at the printer that shows the removal procedure. Select Printer > Tools >

Troubleshooting > Resolve Problems > Repeating Spots or Lines, then touch the Video button to watch the Fuser video.

WARNING: To prevent electric shock, always turn off the printer and disconnect the power cord from

the grounded outlet before performing maintenance.

WARNING: To avoid burns, do not replace the fuser immediately after printing. The fuser becomes

hot during use.

1. Turn off the printer.

2. Wait for 30 minutes before proceeding.

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3. Remove any paper from Tray 1 and close the tray.

4. Lift the right side door latch and open the door.

5. Grasp both handles of the installed fuser and pull it out.

6. Unpack the new fuser.

7. Grasp both handles of the fuser and install it in the printer.

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8. Close the right side door.

9. Turn on the printer.

Replacing the Maintenance Kit

A message appears on the control panel when the Maintenance Kit must be replaced.

Note: You can watch a video at the printer that shows the removal procedure. Select Printer > Tools >

Troubleshooting > Resolve Problems > Repeating Spots or Lines, then touch the Video button to watch the Maintenance Kit video.

WARNING: To prevent electric shock, always turn off the printer and disconnect the power cord from

the grounded outlet before performing maintenance.

1. Turn off the printer.

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WARNING: Some parts can be hot. Allow 30 minutes for the printer to cool before proceeding.

2. Remove Tray 2 from the printer.

3. Replace the feed rollers inside the printer:

a. Turn the feed roller until the roller hook is visible.

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Note: The rollers are located approximately 165 mm (6.5 in.) inside the printer, measuring from the

tray opening.

b. Pull the feed roller hook out of the groove on the axle, then slide the feed roller to the front.

c. Remove the second feed roller using a similar method.

d. Align the hole of the new feed roller with the axle.

e. Slide the feed roller along the axle until the protrusions fit completely into the slots, and the

roller hook reseats into the groove.

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f. Install the second feed roller using a similar method.

4. Replace the feed roller cartridge in the tray:

Note: The procedure is the same for replacing the feed roller cartridge in any of the standard and

optional trays.

a. Move the feed roller cover to the left to open it, and hold the cover open.

b. Turn the feed roller cartridge to the right.

c. Pull out the rear axle, then the front axle, and remove the feed roller cartridge.

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d. Unpack the new feed roller cartridge.

e. Move the feed roller cover to the left to open it, and hold the cover open.

f. Slide the front axle, then the rear axle of the feed roller cartridge into the holes in the tray.

Maintenance

g. Turn the feed roller cartridge to the left to lock it in place.

h. Move the feed roller cover to the right to close it.

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Maintenance

5. Insert the tray into the printer.

6. Replace the transfer roller:

a. Lift the right side door latch and open the door.

b. Unlock the two levers on the transfer roller and lift up the roller to remove it.

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c. Grasp the levers on both sides of the new transfer roller and align the arrows on the roller with

the arrows inside the printer.

d. Lower the front of the transfer roller until it clicks into place.

Maintenance

7. Remove the transfer belt:

a. Open the front door of the printer.

b. Rotate the two lock levers to release the imaging unit door, then pull it open.

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c. Grasp the handle on the front of the transfer belt.

d. Pull out the transfer belt until the line on the belt becomes visible.

e. Grasp the handles on the top of the transfer belt, then pull to remove it from the printer.

CAUTION: Do not hold the parts as shown in the illustration. Doing so can degrade print quality.

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8. Slide the gold-colored tab back and forth five times.

9. Unpack a new transfer belt and place it on a level surface.

Maintenance

10. Remove the protective parts.

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11. Replace the transfer belt:

a. Grasp the handles on top of the transfer belt.

CAUTION: Do not hold the parts as shown in the illustration. Doing so can degrade print quality.

b. Align the arrows on the transfer belt with the arrows on the printer.

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