Xerox Phaser 6360 User Guide

User Guide

Guide d’utilisation

Phaser ® 6360

color laser printer

Guida dell'utente

Benutzerhandbuch

Guía del usuario

Guia do Usuário

Gebruikershandleiding

Användarhandbok

Betjeningsvejledning

Εγχειρίδιο χρήστη

www.xerox.com/support

Copyright © 2007 Xerox Corporation. All Rights Reserved. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Xerox Corporation.

Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen such as styles, templates, icons, screen displays, looks, etc.

XEROX

, CentreDirect®, CentreWare®, Phaser®, PhaserSMART®, PrintingScout™, TekColor™, and Walk-Up® are trademarks

of Xerox Corporation in the United States and/or other countries.

Reader®, Adobe Type Manager®, ATM™, Flash®, Macromedia®, Photoshop®, and PostScript® are trademarks of

Adobe Adobe Systems Incorporated in the United States and/or other countries.

, AppleTalk®, Bonjour®, ColorSync®, EtherTalk®, LaserWriter®, LocalTalk®, Macintosh®, Mac OS®, and TrueType® are

Apple trademarks of Apple Computer, Inc. in the United States and/or other countries.

, HP-UX®, and PCL® are trademarks of Hewlett-Packard Corporation in the United States and/or other countries.

HP-GL

and AIX® are trademarks of International Business Machines Corporation in the United States and/or other countries.

IBM

Microsoft

, Vista™, Windows®, and Windows Server™ are trademarks of Microsoft Corporation in the United States and/or other

countries.

, NetWare®, NDPS®, NDS®, Novell Directory Services®, IPX™, and Novell Distributed Print Services™are trademarks

Novell of Novell, Incorporated in the United States and/or other countries.

Sun

, Sun Microsystems™, and Solaris™ are trademarks of Sun Microsystems, Incorporated in the United States and/or other

countries.

is a trademark of SWOP, Inc.

SWOP

is a trademark in the United States and other countries, licensed exclusively through X/Open Company Limited.

UNIX

NERGY STAR

As an E Phaser 6360DX configurations) meets the E

partner, Xerox Corporation has determined that this product (Phaser 6360DN, Phaser 6360DT, and

NERGY STAR guidelines for energy efficiency. The ENERGY STAR name and logo are

registered U.S. marks.

PANTONE

Colors generated may not match PANTONE-identified standards. Consult current PANTONE Publications for

accurate color. PANTONE

and other Pantone, Inc. trademarks are the property of Pantone, Inc. © Pantone, Inc., 2000.

1 Printer Features

Parts of the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Front-Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Rear-Left View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Inside View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Printer Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Standard Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Available Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

Upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

Control Panel Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

Control Panel Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

Menu Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

Information Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

Sample Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

Xerox Support Centre . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10

2Network Basics

Overview of Network Setup and Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Choosing a Connection Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Connecting via Ethernet (Recommended) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Connecting via USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Configuring the Network Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

TCP/IP and IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Automatically Setting the Printer’s IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

Dynamic Methods of Setting the Printer’s IP Address . . . . . . . . . . . . . . . . . . . . . . . . 2-6

Manually Setting the Printer’s IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

Installing the Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

Available Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

Windows 2000 or Later. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10

Macintosh OS X, Version 10.2 and Higher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10

Phaser® 6360 Color Laser Printer

Contents

3 Printing Basics

Overview of Basic Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Supported Paper and Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

Paper Usage Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Paper That Can Damage Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

Paper Storage Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

Supported Paper Sizes and Weights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9

Loading Paper in Tray 1 (MPT) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9

Using Manual Feed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13

Loading Paper in Trays 2–5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14

Selecting Printing Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19

Selecting Printing Preferences (Windows) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19

Selecting Options for an Individual Job (Windows). . . . . . . . . . . . . . . . . . . . . . . . . 3-20

Selecting Options for an Individual Job (Macintosh) . . . . . . . . . . . . . . . . . . . . . . . . 3-21

Printing on Both Sides of the Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23

Automatic 2-Sided Printing Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23

Binding Edge Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24

Selecting 2-Sided Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24

Printing on Specialty Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-25

Printing Transparencies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-25

Printing Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-31

Printing Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-34

Printing Glossy Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-39

Printing Custom Size Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-44

Creating Custom Paper Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-47

Phaser® 6360 Color Laser Printer

Contents

4 Print Quality

Controlling the Quality of Your Prints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Selecting a Print-Quality Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

Adjusting Color. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

Solving Print-Quality Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6

Lines, Smudges, or Streaks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7

Repeating Defects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8

Colors Align Incorrectly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9

Fusing Is Incomplete. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10

All Colors Are Too Light or Too Dark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11

Grays Are Not Neutral . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12

Colors Vary Between Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12

Color Settings Not Applied. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13

Printed Colors Do Not Match Monitor Colors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14

PANTONE Colors Do Not Match . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14

Print Area Is Not Centered on the Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15

5 Maintenance

Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Cleaning the Outside of the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Cleaning the Density Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Ordering Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5

Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5

Routine Maintenance Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5

When to Order Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6

Recycling Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6

Requesting a Maintenance Kit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7

Moving and Repacking the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8

Precautions for Moving the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8

Moving the Printer Within the Office. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8

Preparing the Printer for Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8

Phaser® 6360 Color Laser Printer

iii

Contents

6 Troubleshooting

Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

Preventing Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

Misfeed at Tray 1 (MPT) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

Misfeed at Trays 2–5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5

Jam at the Fuser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7

Jam at the Duplex Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9

Jam at the Registration Roller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13

Control Panel Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13

PrintingScout Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13

PhaserSMART Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-14

Online Support Assistant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-14

Web Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-15

A User Safety

Index

Phaser® 6360 Color Laser Printer

Printer Features

This chapter includes:

■ Parts of the Printer on page 1-2

■ Printer Configurations on page 1-4

■ Control Panel on page 1-6

■ More Information on page 1-9

Phaser® 6360 Color Laser Printer

1-1

Parts of the Printer

This section includes:

■ Front-Right View on page 1-2

■ Rear-Left View on page 1-3

■ Inside View on page 1-3

■ Printer Configurations on page 1-4

Front-Right View

Parts of the Printer

1. Top cover

2. Control panel

3. Front door

4. Handle to open Tray 1 (Multi-Purpose Tray)

5. Tray 2

6. Trays 3, 4, and 5 (optional)

7. Button to open Front Door B

8. Latch to open Front Door A

9. Power switch

6360-040

Phaser® 6360 Color Laser Printer

1-2

Rear-Left View

Parts of the Printer

1. Top cover

2. Toner cartridges (high capacity)

3. USB connection

4. Ethernet 10/100 Base-Tx connection

5. Power cord connection

Inside View

Doors A and C Open Door B Open

432

6360-041

1. Front Door A

2. Transfer roller

3. Imaging unit

4. Door C

5. Door C latch

6360-042

1. Front Door B

2. Fuser

Phaser® 6360 Color Laser Printer

1-3

6360-043

Printer Configurations

This section includes:

■ Standard Features on page 1-4

■ Available Configurations on page 1-4

■ Options on page 1-5

■ Upgrades on page 1-5

Standard Features

■ Maximum print speed (pages per minute):

■ 42 ppm color

■ 42 ppm monochrome

■ Maximum resolution (dpi): 2400

■ Fonts: PostScript and PCL

■ Trays:

■ Tray 1 (MPT): 150-sheet capacity

■ Tray 2: 550-sheet capacity

■ Connection:

■ USB 2.0

■ Ethernet 10/100 Base-Tx

Printer Configurations

Available Configurations

Printer Configurations

Features

Memory (MB) 256 256 512 512

Hard Drive No* No* No* Yes

Automatic 2-Sided Printing No Yes Yes Yes

550-Sheet Feeder (Tray 3) No* No* Yes No*

1100-Sheet Feeder (Trays 3 and 4 or Trays 4 and 5)

*This option can be purchased separately for these configurations.

6360N 6360DN 6360DT 6360DX

No* No* No* Yes

Phaser® 6360 Color Laser Printer

1-4

Printer Configurations

Options

You can order additional trays, memory, and a hard drive if these items are not standard on your printer. Print the Configuration page to see which options are already installed. To print the Configuration page, see Information Pages on page 1-7.

Additional Trays

■ 550-Sheet Feeder

■ 1100-Sheet High-Capacity Feeder

Phaser 6360 printers can have feeders in the following combinations:

■ One 550-Sheet Feeder (Tray 3)

■ One 1100-Sheet High-Capacity Feeder (Trays 3 and 4)

■ One 550-Sheet Feeder (Tray 3) and one 1100-Sheet High-Capacity Feeder (Trays 4 and 5)

Memory

All configurations have two memory slots supporting 256 MB and 512 MB SODIMM modules (up to a total of 1 GB).

Hard Drive

The hard drive is 40 GB or greater and provides additional printer features:

■ Secure, personal, personal saved, print with, proof, and saved print jobs

■ Font storage

Upgrades

To order the Phaser 6360N to 6360DN upgrade, contact your local reseller or go to

www.xerox.com/office/6360supplies

Phaser® 6360 Color Laser Printer

1-5

Control Panel

This section includes:

■ Control Panel Features on page 1-6

■ Control Panel Layout on page 1-6

■ Menu Map on page 1-7

■ Information Pages on page 1-7

■ Sample Pages on page 1-7

Control Panel Features

The control panel:

■ Displays the printer’s operating status (for example, Printing, Ready to Print), printer

errors, and warnings.

■ Prompts you to load paper, order and replace supplies, and clear jams.

■ Enables you to access tools and information pages to help resolve problems.

■ Enables you to change printer and network settings.

■ Enables you to access supply status.

Control Panel Layout

READY TO PRINT

Walk-Up Features

Information Paper Tray Setup Printer Setup Troubleshooting

1. Status Indicator LED:

Green: Printer is ready to print.

Yellow : Warning condition, printer continues to

print.

Red: Startup sequence or error condition.

Blinking: Printer is busy or warming up.

2. Graphic display indicates status messages,

menus, and toner levels.

3. Cancel button

Cancels the current print job.

CMYK

4 687

4. Back button

Returns to the previous menu item.

5. Up Arrow button

Scrolls upward through the menus.

6. Down Arrow button

Scrolls downward through the menus.

7. OK button

Accepts the setting selected.

8. Help (?) button

Displays a help message with information about the printer, such as printer status, error messages, and maintenance information.

6360-044

Phaser® 6360 Color Laser Printer

1-6

Control Panel

Menu Map

The Menu Map helps you navigate the control panel menus. To print the Menu Map:

1. On the control panel, select

2. Select

Note: Print the Menu Map to see other information pages available for printing.

Menu Map, and then press the OK button to print.

Information, and then press the OK button.

Information Pages

Your printer comes with a set of information pages to help you obtain the best results from your printer. Access these pages from the control panel. Print the Menu Map to see where these information pages are located in the control panel menu structure.

Note: This print icon appears before the titles of information pages that can

be printed. When the page is highlighted on the control panel, press the OK button to print that page.

For example, to print the Configuration page or the Supplies Usage page to view current information about your printer, do the following:

1. On the control panel, select

2. Select

3. Select

Information Pages, and then press the OK button.

Configuration Page or Supplies Usage Page, and then press the OK button to

print.

Information, and then press the OK button.

Note: You can also print information pages from CentreWare Internet Services (IS) and from

the printer driver.

Sample Pages

Your printer comes with a set of sample pages that demonstrate different printer functions.

To print sample pages:

1. On the control panel, select

2. Select

3. Select the desired sample page, and then press the OK button to print.

Sample Pages, and then press the OK button.

Information, and then press the OK button.

Phaser® 6360 Color Laser Printer

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Control Panel

Color Sampler Pages

The color sampler pages are designed to help you select colors to use in your print jobs. Each sampler page lists either the percentages of cyan, magenta, yellow, and black that are used, or the amounts (from 0 to 255) of red, green, and blue that are used.

Note: Before you print the sampler pages, select the appropriate PostScript Setup settings for

the default print-quality mode and color correction from the Printer Setup menu on the control panel.

To print the color sampler pages:

1. On the control panel, select

2. Select

3. Select either

Sample Pages, and then press the OK button.

CMYK Sampler Pages or RGB Sampler Pages, and then press the

Information, and then press the OK button.

OK button to print.

See also:

Advanced Features Guide at www.xerox.com/office/6360support

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More Information

This section includes:

■ Resources on page 1-9

■ Xerox Support Centre on page 1-10

Obtain information regarding your printer and its capabilities from the following sources.

Resources

Information Source

Installation Guide* Packaged with printer

Quick Use Guide* Packaged with printer

User Guide (PDF)* Software and Documentation CD-ROM

Advanced Features Guide (PDF) www.xerox.com/office/6360support

Quick Start Tutorials www.xerox.com/office/6360support

Video Tutorials www.xerox.com/office/6360support

Recommended Media List Recommended Media List (United States)

Recommended Media List (Europe)

Printer Management Tools www.xerox.com/office/pmtools

Online Support Assistant www.xerox.com/office/6360support

PhaserSMART www.phaserSMART.com

Technical Support www.xerox.com/office/6360support

Information about menu selection or error messages on control panel

Information pages Control panel menu

* Also available on the Support website.

Control panel Help (?) button

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More Information

Xerox Support Centre

The Xerox Support Centre is a utility that is installed during printer driver installation. It is available for printers with Windows 2000 and later or Mac OS X, version 10.2 and higher.

The Xerox Support Centre appears on the desktop for Windows printers or is placed in the Mac OS X dock. It provides a central location for accessing the following information:

■ User manuals and video tutorials

■ Solutions to troubleshooting problems

■ Printer and supplies status

■ Supplies ordering and recycling

■ Answers to frequently asked questions

■ Default printer driver settings (Windows only)

To start the Xerox Support Centre utility:

1. Select one of the following options:

■ Windows: Double-click the Xerox Support Centre icon

on your desktop.

■ Macintosh: Click the Xerox Support Centre icon in the

dock.

2. Select your printer from the Select Printer drop-down list.

See also:

Using the Xerox Support Centre tutorial at www.xerox.com/office/6360support

Note: If you have a USB connection, some of the status information is not available. You

must have an Internet connection to view manuals and videos on the website.

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Network Basics

This chapter includes:

■ Overview of Network Setup and Configuration on page 2-2

■ Choosing a Connection Method on page 2-3

■ Configuring the Network Address on page 2-5

■ Installing the Printer Drivers on page 2-9

This chapter provides basic information about setting up and connecting to your printer.

See also:

Advanced Features Guide at www.xerox.com/office/6360support

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Overview of Network Setup and Configuration

To set up and configure the network:

1. Connect the printer to the network using the recommended hardware and cables.

2. Turn on the printer and the computer.

3. Print the Configuration page and keep if for referencing network settings.

4. Configure the printer’s TCP/IP address, which is required to identify the printer on the

network.

■ Windows operating systems: Run the Installer on the Software and Documentation

CD-ROM to automatically set the printer’s IP address if the printer is connected to an

established TCP/IP network. You can also manually set the printer’s IP address on the control panel.

■ Macintosh systems: Manually set the printer’s TCP/IP address on the control panel.

5. Install the driver software on the computer from the Software and Documentation

CD-ROM. For information on driver installation, see the section in this chapter for the

specific operating system you are using.

Note: If the Software and Documentation CD-ROM is not available, you can download the

latest driver from www.xerox.com/drivers

See also:

Advanced Features Guide at www.xerox.com/office/6360support

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Choosing a Connection Method

Connect the printer via Ethernet or USB. A USB is a direct connection and is not used for networking. An Ethernet connection is used for networking. Hardware and cabling requirements vary for the different connection methods. Cabling and hardware are generally not included with your printer and must be purchased separately. This section includes:

■ Connecting via Ethernet (Recommended) on page 2-3

■ Connecting via USB on page 2-4

Connecting via Ethernet (Recommended)

Ethernet can be used for one or more computers. It supports many printers and systems on an Ethernet network. An Ethernet connection is recommended because it is faster than a USB connection. It also allows you direct access to CentreWare Internet Services (IS). The CentreWare IS web interface enables you to manage, configure, and monitor networked printers from your desktop.

Network Connection

Depending on your particular setup, the following hardware and cabling is required for Ethernet.

■ If you are connecting to one computer, an Ethernet RJ-45 crossover cable is required.

■ If you are connecting to one or more computers with an Ethernet hub, or cable or DSL

router, two or more twisted-pair (category 5/RJ-45) cables are required. (One cable for each device.)

If you are connecting to one or more computers with a hub, connect the computer to the hub with one cable, and then connect the printer to the hub with the second cable. Connect to any port on the hub except the uplink port.

See also:

Configuring the Network Address on page 2-5 Installing the Printer Drivers on page 2-9

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Choosing a Connection Method

Connecting via USB

If you are connecting to one computer, a USB connection offers fast data speeds. However, a USB connection is not as fast as an Ethernet connection. To use USB, PC users must have Windows 2000/XP/Server 2003 or newer. Macintosh users must use Mac OS X, version 10.2 and higher.

USB Connection

A USB connection requires a standard A/B USB cable. This cable is not included with your printer and must be purchased separately. Verify that you are using the correct USB (1.x or

2.0) cable for your connection.

1. Connect one end of the USB cable to the printer and turn it on.

2. Connect the other end of the USB cable to the computer.

See also:

Installing the Printer Drivers on page 2-9

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Configuring the Network Address

This section includes:

■ TCP/IP and IP Addresses on page 2-5

■ Automatically Setting the Printer’s IP Address on page 2-6

■ Dynamic Methods of Setting the Printer’s IP Address on page 2-6

■ Manually Setting the Printer’s IP Address on page 2-7

TCP/IP and IP Addresses

If your computer is on a large network, contact your network administrator for the appropriate TCP/IP addresses and additional configuration information.

If you are creating your own small Local Area Network or connecting the printer directly to your computer using Ethernet, follow the procedure for automatically setting the printer’s Internet Protocol (IP) address.

PCs and printers primarily use TCP/IP protocols to communicate over an Ethernet network. With TCP/IP protocols, each printer and computer must have a unique IP address. It is important that the addresses are similar, but not the same; only the last digit needs to be different. For example, your printer can have the address 192.168.1.2 while your computer has the address 192.168.1.3. Another device can have the address 192.168.1.4.

Generally, Macintosh computers use either TCP/IP or the EtherTalk protocol to talk to a networked printer. For Mac OS X systems, TCP/IP is preferred. Unlike TCP/IP, however, EtherTalk does not require printers or computers to have IP addresses.

Many networks have a Dynamic Host Configuration Protocol (DHCP) server. A DHCP server automatically programs an IP address into every PC and printer on the network that is configured to use DHCP. A DHCP server is built into most cable and DSL routers. If you use a cable or DSL router, see your router’s documentation for information on IP addressing.

See also:

Online Support Assistant at www.xerox.com/office/

6360support

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Configuring the Network Address

Automatically Setting the Printer’s IP Address

If the printer is connected to a small established TCP/IP network without a DHCP server, use the installer on the Software and Documentation CD-ROM to detect or assign an IP address to your printer. For further instructions, insert the Software and Documentation CD-ROM into your computer’s CD-ROM drive. After the Xerox Installer launches, follow the prompts for installation.

Note: For the automatic installer to function, the printer must be connected to an established

TCP/IP network.

Dynamic Methods of Setting the Printer’s IP Address

There are two protocols available for dynamically setting the printer’s IP address:

■ DHCP (enabled by default on all Phaser printers)

■ AutoIP

You can turn on/off both protocols using the control panel, or use CentreWare IS to turn on/off DHCP.

Note: You can view the printer’s IP address at any time. On the control panel, select

Information, press the OK button, select Printer Identification, and then press the OK

button.

Using the Control Panel

To turn on/off either the DHCP or AutoIP protocol:

1. On the control panel, select

2. Select

3. Select

4. Select

5. Select

Connection Setup, and then press the OK button.

Network Setup, and then press the OK button.

TCP/IP Setup, and then press the OK button.

DHCP/BOOTP or AutoIP.

6. Press the OK button to turn the selection

Printer Setup, and then press the OK button.

On or Off.

Using CentreWare IS

To turn on/off the DHCP protocol:

1. Launch your web browser.

2. Enter the printer’s IP address in the browser’s Address field (http://xxx.xxx.xxx.xxx).

3. Select Properties.

4. Select the Protocols folder on the left navigation panel.

5. Select TCP/IP.

6. In the BOOTP/DHCP Settings section, set the BOOTP/DHCP option to On or Off.

7. Click the Save Changes button.

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Configuring the Network Address

Manually Setting the Printer’s IP Address

Note: Verify that your computer has a properly configured IP address for your network.

Contact your network administrator for more information.

If you are on a network without a DHCP server, or in an environment where the network administrator assigns printer IP addresses, you can use this method to manually set the IP address. Manually setting the IP address overrides DHCP and AutoIP. Alternatively, if you are in a small office with a single PC and use a dialup modem connection, you can manually set the IP address.

Information Required for Manual IP Addressing

Information Comments

Internet Protocol (IP) address of the printer Format is xxx.xxx.xxx.xxx, where xxx represents

a decimal number from 0–255.

Network Mask If you are unsure, leave this blank; the printer

chooses an appropriate mask.

Default Router/Gateway address Router address is required to communicate with

the host device from anywhere other than the local network segment.

To manually set the IP address:

1. On the control panel, select

2. Select

3. Select

4. Select

5. Select

6. Select

Connection Setup, and then press the OK button.

Network Setup, and then press the OK button.

TCP/IP Setup, and then press the OK button.

DHCP/BOOTP, and then press the OK button to select Off.

TCP/IP Address, and then press the OK button.

Printer Setup, and then press the OK button.

7. Enter the printer’s IP address, and then press the OK button.

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2-7

Configuring the Network Address

Changing or Modifying the IP Address Using CentreWare IS

CentreWare IS provides a simple interface that enables you to manage, configure, and monitor networked printers from your desktop using an embedded web server. For complete information about CentreWare IS, click the Help button in CentreWare IS to go to the CentreWare IS Online Help.

After setting the printer’s IP address, you can modify TCP/IP settings using CentreWare IS.

1. Launch your web browser.

2. Enter the printer’s IP address in the browser’s Address field (http://xxx.xxx.xxx.xxx).

3. Click Properties.

4. Select the Protocols folder on the left sidebar.

5. Select TCP/IP.

6. Enter or modify the settings, and then click Save Changes at the bottom of the page.

See also:

Advanced Features Guide at www.xerox.com/office/ System Administrator Guide at www.xerox.com/office/6360support

6360support

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2-8

Installing the Printer Drivers

This section includes:

■ Available Drivers on page 2-9

■ Windows 2000 or Later on page 2-10

■ Macintosh OS X, Version 10.2 and Higher on page 2-10

Available Drivers

To access special printing options, use a Xerox printer driver.

Xerox provides drivers for a variety of page description languages and operating systems. The following printer drivers are available:

Printer Driver Source* Description

Windows PostScript Driver CD-ROM and

Web

PCL5c Web only The Printer Command Language driver can

Xerox Walk-Up Printing Driver (Windows and Macintosh)

Mac OS X (version 10.2 and higher) Driver

UNIX Driver Web only This driver enables printing from a UNIX

* Go to www.xerox.com/drivers

Web only This driver enables printing from a PC to any

CD-ROM and Web

for the latest printer drivers.

The PostScript driver is recommended to take full advantage of your system's custom features and genuine Adobe® PostScript®. (Default printer driver)

be used for applications requiring PCL.

Note: For Windows 2000/XP only.

Xerox PostScript-enabled printer. This is especially helpful for mobile professionals who travel to multiple locations and need to print to different printers.

This driver enables printing from a Mac OS X (version 10.2 and higher) operating system.

operating system.

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2-9

Installing the Printer Drivers

Windows 2000 or Later

To install the printer driver from the Software and Documentation CD-ROM:

1. Insert the CD-ROM into the computer’s CD-ROM drive. If the installer does not launch,

do the following:

a. Click Start, and then click Run. b. In the Run window, type: <CD drive>:\INSTALL.EXE.

2. Select your desired language from the list.

3. Select Install Printer Driver.

4. Select the installation method you want to use, and then follow the onscreen instructions.

See also:

Advanced Features Guide at www.xerox.com/office/

Online Support Assistant at www.xerox.com/office/6360support

6360support

Macintosh OS X, Version 10.2 and Higher

Set up your printer using Bonjour (Rendezvous), create a desktop USB connection, or use an LPD/LPR connection for Macintosh OS X, version 10.2 and higher.

Macintosh OS X, Version 10.2 and 10.3

Bonjour (Rendezvous) Connection

To install the printer driver from the Software and Documentation CD-ROM:

1. Insert the CD-ROM into the CD-ROM drive and select the VISE installer to install the

printer software.

2. When installation is complete, select one of the following options:

■ Open the Print Center utility for Mac OS X, version 10.2.x.

■ Open the Printer Setup Utility for Mac OS X, version 10.3.x.

Note: To locate utilities on the Macintosh hard drive, open the Applications folder, and

then open the Utilities folder.

3. Confirm that the first drop-down menu is set to Bonjour (Rendezvous).

4. Select the printer in the window.

5. Select Xerox from the list of manufacturers in the lower drop-down menu.

6. Select the appropriate printer model from the list of available devices.

7. Click the Add button.

See also:

Advanced Features Guide at www.xerox.com/office/

Online Support Assistant at www.xerox.com/office/6360support

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6360support

Installing the Printer Drivers

USB Connection

To install the printer driver from the Software and Documentation CD-ROM:

1. Insert the CD-ROM into the CD-ROM drive.

■ Open the Print Center utility for Mac OS X, version 10.2.x.

■ Open the Printer Setup Utility for Mac OS X, version 10.3.x.

Note: To locate utilities on the Macintosh hard drive, open the Applications folder, and

then open the Utilities folder.

2. Click the Add button.

3. Select USB from the drop-down menu.

4. Select the printer in the window.

5. Select Xerox from the manufacturers in the drop-down menu.

6. Select the appropriate printer configuration from the list of available printers.

7. Click the Add button.

LPD/LPR Connection

To install the printer driver from the Software and Documentation CD-ROM:

1. Insert the CD-ROM into the CD-ROM drive and select the VISE installer to install the

printer software.

2. Once installation is complete, select one of the following options:

■ Open the Print Center utility for Mac OS X, version 10.2.x.

■ Open the Printer Setup Utility for Mac OS X, version 10.3.x.

Note: To locate utilities on the Macintosh hard drive, open the Applications folder, and

then open the Utilities folder.

3. Click the Add button.

4. Select one of the following options:

■ Mac OS X, Version 10.2: Select IP Printing from the pull-down menu. Enter the

printer’s IP address in the Printer Address field. Select Xerox from the Printer Model pull-down menu, and then select the corresponding PPD file. Click the Add button. The printer is added to the list.

■ Mac OS X, Version 10.3: Select IP Printing from the first pull-down menu. Select

LPD/LPR from the second pull-down menu. Enter the printer’s IP address in the Printer Address field. Verify that the Queue Name field is blank. Select Xerox from

the Printer Model pull-down menu, and then select the corresponding PPD file. Click the Add button. The printer is added to the list.

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Installing the Printer Drivers

Macintosh OS X, Version 10.4

Bonjour Connection

To install the printer driver from the Software and Documentation CD-ROM:

1. Insert the CD-ROM into the CD-ROM drive.

2. Open the Printer Setup Utility.

Note: To locate utilities on the Macintosh hard drive, open the Applications folder, and

then open the Utilities folder.

3. Click the Add button.

4. Select the Default Browser in the Printer Browser.

5. Select the Bonjour printer in the list of available printers. If the Printer Browser:

■ Selects the appropriate printer from the Print Using drop-down list, go to Step 8.

■ Does not select the appropriate printer from the Print Using drop-down list, go to

Step 6.

6. Select Xerox from the list of manufacturers in the lower drop-down menu.

7. Select the appropriate printer from the list of available printers.

8. Click the Add button.

USB Connection

To install the printer driver from the Software and Documentation CD-ROM:

1. Insert the CD-ROM into the CD-ROM drive.

2. Open the Printer Setup Utility.

Note: To locate utilities on the Macintosh hard drive, open the Applications folder, and

then open the Utilities folder.

3. Click the Add button.

4. Select the Default Browser in the upper left corner of the Printer Browser.

5. Select the USB-connected printer in the printers window. The Printer Browser selects the

appropriate printer configuration in the Print Using drop-down list.

■ If the appropriate printer configuration is selected, proceed to Step 8.

■ If the appropriate printer configuration is not selected, proceed to Step 6.

6. Select Xerox from the manufacturers in the drop-down menu.

7. Select the appropriate printer configuration from the list of available printers.

8. Click the Add button. The printer is displayed as an available printer in the Printer Setup

Utility.

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Installing the Printer Drivers

LPD Connection

To install the printer driver from the Software and Documentation CD-ROM:

1. Insert the CD-ROM into the CD-ROM drive and select the VISE installer to install the

printer software.

2. Once installation is complete, open the Printer Setup Utility.

Note: To locate utilities on the Macintosh hard drive, open the Applications folder, and

then open the Utilities folder.

3. Click the Add button.

4. Select IP Printer from the upper left corner of the Printer Browser.

5. Select LPD from the pull-down menu.

6. Enter the printer’s IP address in the Address field.

7. Click the Add button. The printer is added to the list.

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Printing Basics

This chapter includes:

■ Overview of Basic Steps on page 3-2

■ Supported Paper and Media on page 3-3

■ Loading Paper on page 3-9

■ Selecting Printing Options on page 3-19

■ Printing on Both Sides of the Paper on page 3-23

■ Printing on Specialty Media on page 3-25

■ Creating Custom Paper Types on page 3-47

See also:

Using paper trays video tutorials at www.xerox.com/office/6360support

Phaser® 6360 Color Laser Printer

3-1

+ 98 hidden pages

Xerox Phaser 6360 User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Printer Features

Parts of the Printer

Front-Right View

Rear-Left View

Inside View

Printer Configurations

Standard Features

Available Configurations

Options

Upgrades

Control Panel

Control Panel Features

Control Panel Layout

Menu Map

Information Pages

Sample Pages

More Information

Resources

Xerox Support Centre

Network Basics

Overview of Network Setup and Configuration

Choosing a Connection Method

Connecting via Ethernet (Recommended)

Connecting via USB

Configuring the Network Address

TCP/IP and IP Addresses

Automatically Setting the Printer’s IP Address

Dynamic Methods of Setting the Printer’s IP Address

Manually Setting the Printer’s IP Address

Installing the Printer Drivers

Available Drivers

Windows 2000 or Later

Macintosh OS X, Version 10.2 and Higher

Printing Basics