This guide introduces you to the Xerox Phaser® 5550 laser printer, explains its
key features and performance advantages, and provides guidance throughout your
printer evaluation process.
Section 1: Introducing the Xerox
Phaser 5550 Laser Printer
3 Product Overview
5 Phaser 5550 Laser Printer Configurations
Section 2: Evaluating
Laser Printers
6 Overview
7 Evaluate Deployment, Management
and Ease of Use
9 Evaluate Productivity
11 Evaluate Reliability
Section 3: Configurations,
Specifications, Supplies,
Support and Additional
Information Sources
12 Configuration Summary
13 Specifications
14 Supplies and Accessories
15 Support and Additional
Information Sources
2 Xerox Phaser 5550 Evaluator Guide
Page 3
Section 1: Introducing the Xerox® Phaser® 5550 Laser Printer
Product Overview
Productive, reliable and packed with value, the Phaser 5550 laser printer means
serious business for any office with diverse and high-volume print demands.
Powerful productivity
Get up to speed with the Phaser 5550 — the
tabloid-size laser printer that delivers the ultimate combination of peak performance
and impressive print quality.
• Fast printing at up to 50 ppm — for both
single-sided and two-sided printing — quickly
handles even the most demanding print
workloads.
• 1200 x 1200 dpi print resolution and Xerox-
exclusive EA-HG toner technology deliver
exceptional print quality without slowing
down the printer’s exceptional performance.
• Complex print jobs made easy — even multipage jobs with graphics, images and charts —
thanks to a powerful 500 MHz processor.
• A rst-page-out time as fast as 6.5 seconds
means no waiting, even on a busy network.
• Custom media sizes plus advanced printing
features, like collation, booklet making and
edge-to-edge printing, meet your complex
printing needs. The available finisher adds
stapling and hole punching.
Smart, reliable operation
The Phaser 5550 laser printer comes loaded
with cutting-edge intelligence features that
simplify installation and everyday use. And with
highly durable components throughout, count
on total reliability day after productive day.
• Easily output heavy print volumes thanks
to a robust duty cycle of 300,000 pages
per month.
• Xerox Installer automatically installs and configures your printer for easy network connection, getting you up and running in minutes.
• Private data stays secure thanks to built-in
support for 802.1x and IPv6, the latest network security protocols.
• Network printing is easier than ever to manage.
Helpful features like CentreWare IS Embedded
Web Server let users manage the device from
their computers, and Email Alerts notify administrators of common occurrences, such as low
toner levels, before they impact productivity.
• PhaserSMART
24/7 access to the online Xerox Knowledge
Base, delivering fast solutions so you get back
to work quickly. Plus, PrintingScout
delivers instant pop-up messages right to your
desktop if issues arise.
®
online troubleshooting provides
®
notification
Value throughout
It’s simple: The Phaser 5550 laser printer delivers more for the money than any other printer
in its class, and always-low operating costs keep
it truly bottom-line friendly.
• An unbeatable total cost of ownership results
from the printer’s affordable purchase price
and low cost-per-page.
• Long-lasting consumables increase uptime,
and separate print drum and toner cartridge
allow for optimized use of each component.
• Expect consistent, trouble-free performance
from a printer that’s rated to deliver an
impressive 500,000 mean prints between
failure.
• Get best-in-class value with extensive printer
management tools, up to 1 GB memory,
®
Adobe
PostScript® 3™, and more.
• The Usage Analysis Tool and Job Accounting
feature let you collect, organize and analyze
usage data for tighter cost control.
• A standard one-year warranty and the Xerox
Total Satisfaction Guarantee ensure that we
stand behind our promise of outstanding reliability and performance.
Phaser® 5550
Print
Quick Facts
• Print up to 50 ppm
• True 1200 x 1200 dpi
• Powerful 500 MHz processor
• Robust 300,000
pages/month duty cycle
• 256 MB memory,
expandable to 1 GB
• First page out time
of 6.5 seconds
11 x 17 in.
ppm
50
WxDxH:
5550B, N, DN:
25.2 x 20.7 x 19.6 in.
640 x 525 x 498 mm
5550DT:
25.2 x 20.7 x 30.6 in.
640 x 525 x 778 mm
Phaser 5550 DT with 1,000-sheet
feeder shown to scale
Xerox Phaser 5550 Evaluator Guide 3
Page 4
Section 1: Introducing the Xerox® Phaser® 5550 Laser Printer
Phaser 5550 Laser Printer Configurations
Phaser 5550B
The Phaser 5550B delivers high-speed
black-and-white printing with support for
tabloid-size paper.
Performance:
• Print speed of up to 50 ppm
• First-page-out-time (FPOT) as fast as
6.5 seconds
• Up to 1200 x 1200 dpi print resolution
• Two-sided output (optional)
• Page Description Language: PCL
emulation, Adobe
PDF (with optional Productivity Kit)
• 500 MHz processor
• 256 MB (standard), 1 GB (maximum) memory
• USB 2.0 and Parallel connectivity
• Optional Productivity Kit includes 40 GB
Hard Drive
®
PostScript® 3™, Direct
®
6/5e
Paper Handling:
• Paper Capacity: 1,100-sheet standard
capacity, 4,100-sheet maximum capacity
• Tray 1 (Multipurpose tray): 100-sheet
capacity; Custom sizes from 3.0 x 3.87 in.
(106 x 148 mm) to 8.5 x 14 in. (216 mm x
356 mm); 16 to 57 lb. bond / 60 to 215 gsm
• Trays 2 and 3: 500-sheet capacity each;
Custom sizes from 5.5 x 7.16 in. (140 x 182
mm) to 11.7 x 17 in. (297 x 432 mm); 16 to
57 lb. bond / 60 to 215 gsm
• Trays 4 and 5 (optional): 1,000-sheet
Feeder; Custom sizes from 5.5 x 7.16 in. (140
x 182 mm) to 11.7 x 17 in. (297 x 432 mm);
A workgroup printer is a resource typically shared by up to 25 networked users on
a regular basis. Because it is common for a network to include multiple computer
platforms, such as any of the various versions of Microsoft Windows, Mac OS, Unix,
or Linux, and because a network printer is relied upon by multiple users, it is recommended that the following criteria be used when evaluating which printer to purchase
for your office:
Deployment, Management
and Ease of Use
Is the printer simple for your IT staff to deploy
and manage, and will it be easy for your
employees to use?
Productivity
Can the printer keep up with the demands of
your daily and monthly print volumes?
Reliability
Is the printer robust enough to handle your
workload, and is it backed by quality service?
This section examines each of the above evaluation criteria in greater detail, covering the specific
features and performance attributes you should
look for in a high-volume black-and-white laser
printer. When the same criteria are used to
evaluate every device under consideration, you’ll
see how the Phaser
against other manufacturers’ products.
Deploying printers can be challenging, whether in a large organization or
small office. The process includes integrating the printers into your existing network
infrastructure and deploying print drivers to users’ computers. Evaluate whether the
driver deployment process can be automated. Also, evaluate the management tools
delivered with the printer, and whether they will ease the task of managing the device.
Lastly, think about ease of use. Is the device simple to operate, and will users quickly
feel comfortable using it? Are the user interfaces, both the front panel and print driver,
well designed and easy to navigate?
How the Phaser® 5550 laser
printer exceeds the deployment
requirement
Installation
Easy installation starts with unpacking the
device and ends when it’s powered up and
ready for use. The Phaser 5550 laser printer
is easily removed from its packaging, and the
included quick install guide helps install optional
accessories, connect the printer to your network
and a power source, and power-up the device.
The printer will automatically be assigned an IP
address and join the network via DHCP (other
networking protocols can be set at the front
panel), and device settings such as language
selection and feature setup are completed
either at the front panel or via remote management software like Xerox CentreWare
Services (CentreWare IS) or CentreWare Web.
Driver deployment
Installing print drivers onto users’ computers is
a simple process. Simply insert the Phaser 5550
installation CD and follow the prompts. Or,
users can enter the printer’s IP address into any
standard web browser and download and install
print drivers using the Phaser 5550 CentreWare
IS page. Lastly, for large, distributed environments, Xerox print drivers can be automatically
installed by IT staff using remote desktop-management software.
®
Internet
How the Phaser 5550 laser
printer exceeds the management
requirement
Xerox management software
Xerox CentreWare Web is a powerful device
management solution for IT departments.
This free software eases the chore of installing,
configuring, managing, monitoring and pull-
ing reports from SNMP-compliant networked
printers and multifunction printers throughout
your enterprise — regardless of vendor. Xerox
also addresses enterprise asset management
through compatibility with network manage-
ment tools for Sun, Novell, Microsoft and other
environments.
The Phaser 5550 laser printer also includes
CentreWare IS, an embedded web server that
allows users and IT personnel to perform
detailed status checks on the system and
consumables, administer system settings, and
manage access and accounting controls via any
standard web browser.
Network management
The Phaser 5550 laser printer integrates into
virtually any network environment. Network
configuration is simple with CentreWare Web
configuration wizards, which enable remote
configuration of one or many devices, regardless of manufacturer. The Phaser 5550 laser
printer supports many common network
protocols (including TCP/IP [IPv4, IPv6, DNS/
CentreWare Web helps administrators quickly
install, configure and troubleshoot all networked
printers and MFPs — regardless of manufacturer.
Xerox Phaser 5550 Evaluator Guide 7
Page 8
WINS], SNMP, Novel IP, Ethertalk, IPP, SLP,
TFTP, Port 9100, LPR, FTP and WSD) and inte-
grates with network management applications
via CentreWare plug-ins (for Unicenter
®
Tivoli
, Netware® and HP® OpenView®).
®
TNG®,
Xerox office services
Lastly, Xerox offers a host of productivityenhancement services for managing an office’s
document output and asset infrastructure. Such
services deliver measurable business results by
leveraging a powerful set of office technologies, business processes, methodologies and
software tools to reduce costs and improve
productivity. These offerings are summarized in
Section 3 of this guide.
How the Phaser® 5550 laser
printer exceeds the ease-of-use
requirement
Front panel interface
The Phaser 5550 laser printer features a large,
high-contrast, front-panel display that is simple,
well-organized and backlit for comfortable viewing. The front panel offers menu-based navigation features and information, with options such
as walk-up features, paper tray setup, printer
setup, troubleshooting and shutdown.
The front panel is also a valuable resource for
help topics. Pressing the “?” button activates a
contextual help message that explains whatever
menu function or message is currently displayed.
Further, if the Phaser 5550 laser printer requires
attention, the front panel will display easy-tofollow instructions regarding what steps should
be taken to get the printer back up and printing.
Bi-directional print drivers
Bi-directional print drivers allow for easy
job programming right at the user’s
desktop.
The Phaser 5550 laser printer includes print
drivers for Adobe
®
PostScript® 3™ and PCL®
6/5e emulations. Organized by tabs, the print
drivers make job programming easy and intuitive. The most commonly used features are
located on the default tab, with advanced features easily accessible when programming more
complex jobs. The print drivers also provide
bidirectional information such as system status,
consumable status, job status, currently loaded
paper sizes, installed options and more.
Replacing consumables
Commonly replaced consumables, such as the
toner cartridge and maintenance kit, are easily
accessed via the front of the Phaser 5550 laser
printer — no need to pull the printer out of
its location, or turn it around, when periodic
replacement of consumables is required.
Productivity is a critical consideration when evaluating department-class
printers, such as the Phaser 5550
of performance required to support the workload of larger groups of users? Does it
produce sufficient print quality? Can the printer be expanded to meet a workgroup’s
evolving needs, and does it offer the media exibility to support a variety of jobs?
®
laser printer. Does the printer deliver the level
How the Phaser 5550 exceeds
the productivity requirement
Printing performance
Even the heaviest workloads are handled with
ease by the Phaser 5550 laser printer. The
powerful 500 MHz processor can receive a rapid
succession of simple and complex print jobs
while maintaining all-day productivity.
Plus, whether printing single- or double-sided
documents, the Phaser 5550 maintains its print
speed of up to 50 ppm.
For average print jobs of three pages or less, the
most important specification is first-page-out
time, and the Phaser 5550 laser printer delivers
in as few as 6.5 seconds.
Print quality
The Phaser 5550 delivers true 1200 x 1200 dpi
print resolution, producing outstanding print quality without compromising the printer’s top-rated
speed. Whether printing spreadsheets, presentations or customer collaterals, the Phaser 5550
laser printer delivers truly impressive results. Plus,
Xerox Emulsion Aggregate High Grade (EA-HG)
toner — chemically grown to produce smaller,
more uniformly sized particles — delivers excellent
shadowing and outstanding fine-line detail.
Expandability
Numerous accessories are available to tailor-t the
Phaser 5550 laser printer to your environment.
For those users who print a high volume of large,
complex files, controller memory can be expanded
to a maximum of 1 GB with 256 or 512 MB
upgrades. Plus, a 40 GB hard disk can be added for
additional security features or the ability to store
forms in the printer for easy reprinting.
For workgroups of 10 or more users, consider
increasing paper capacity by including an
additional 1,000-sheet feeder. If that isn’t
enough, a 2,000-sheet feeder can be added,
boosting total paper capacity to 4,000 sheets.
A finisher may be necessary to support a workgroup that regularly produces multiple sets of
large documents. The Phaser 5550 laser printer
offers a finisher that offset stacks up to 3,500
sheets for easy retrieval, with optional holepunching and stapling.
Media support
The Phaser 5550 laser printer offers scalable
paper capacity to handle the diverse needs of
offices of all sizes. Paper capacity starts at 1,100
sheets, with an optional maximum capacity of
4,100 sheets.
Paper capacity and media support offered by
the Phaser 5550 laser printer include:
Standard trays:
• Tray 1 (Multipurpose tray): Up to 100
sheets; custom sizes from 3.0 x 3.87 in. (106 x
148 mm) to 8.5 x 14 in. (216 mm x 356 mm);
16 to 57 lb. bond / 60 to 215 gsm
• Trays 2 and 3: Up to 500 sheets each; cus-
tom sizes from 5.5 x 7.16 in. (140 x 182 mm)
to 11.7 x 17 in. (297 x 432 mm); 16 to 57 lb.
bond / 60 to 215 gsm
Optional trays:
• Trays 4 and 5: Up to 500 sheets each; custom
sizes from 5.5 x 7.16 in. (140 x 182 mm) to
11.7 x 17 in. (297 x 432 mm); 16 to 57 lb.
bond / 60 to 215 gsm
• Tray 6: Up to 2,000 sheets; 8.5 x 11 in. (A4);
16 to 57 lb. bond / 60 to 215 gsm
• Envelope Tray: Capacity depends on envelope
size; custom sizes from 3.87 x 5.82 (89 x 148
mm) to 6.38 x 9.5 in. (162 x 241 mm)
Phaser 5550/DT laser printer shown with
optional 2,000-sheet feeder and 3,500-sheet
finisher.
Office productivity is tied directly to the reliability of the devices upon which
users depend. Consider whether the printer helps proactively avoid disruptions in opera-
tions. If a disruption occurs, will the printer help users diagnose and address the issue?
How the Phaser® 5550 exceeds
the reliability requirement
Day-to-day operation
With a rated duty cycle of up to 300,000 pages*
per month, the Phaser 5550 laser printer is
adept at handling normal daily workloads as
well as the heaviest peak-period workloads.
The Phaser 5550 laser printer also helps avoid
interruptions thanks to its standard 1,100-sheet
paper capacity, and the ability to increase
paper capacity to 4,100 sheets. Plus, proactive
reporting of current toner levels ensures you’ll
have replacement cartridges on hand when you
need them.
*Print volume uniformly distributed over 30 days.
Troubleshooting
The Phaser 5550 laser printer helps users avoid
unnecessary downtime and backups at the
device. If the printer requires intervention dur-
ing a print job, Xerox PrintingScout
will alert the user at his or her desk with specific
instructions for how to get the printer back
up and running. Clicking on the PrintingScout
notification will provide graphical instructions as
to what action the printer requires, and similar
graphical instructions will be available at the
printer’s front panel as well.
®
notification
Automated support
The Phaser 5550 laser printer includes the
Xerox-exclusive PhaserSMART
automated, internet-based support and service
delivery tool. PhaserSMART leverages information from your printer to diagnose and deliver
self-support solutions. Available 24 hours a
day, seven days a week, PhaserSMART is only a
mouse-click away.
Service/support
Building on the reliability engineered into the
Phaser 5550 laser printer, Xerox has implemented a sophisticated service-delivery network
capable of maintaining your equipment,
addressing issues, and training IT staff and
users on how to get the most out of your Xerox
purchase.
®
utility, an
PhaserSMART® online troubleshooting
provides 24/7 access to the online Xerox
Knowledge Base, delivering fast solutions
so users get back to work quickly.
10 Xerox Phaser 5550 Evaluator Guide
Page 11
Section 3: Configurations, Specifications, Supplies,
Support and Additional Information Sources
Configuration Summary
The following sections provide details about the various Phaser® 5550 configurations,
available options and supplies, and more helpful information.
5550B5550N5550DN5550DT
SpeedUp to 50 ppm (letter)Up to 50 ppm one-sided, 50 ppm two-sided (letter)
Duty CycleUp to 300,000 pages / month
Paper Handling
Paper input Standard Tray 1 (MPT): 100 sheets; Custom sizes: 3.5 x 3.87 to 11.7 x 17 in. / 89 x 98 mm to 297 x 432 mm
Tray 2: 500 sheets; Custom sizes: 5.5 x 7.16 to 11.7 x 17 in. / 140 x 182 mm to 297 x 432 mm
Tray 3: 500 sheets; Custom sizes: 5.5 x 7.16 to 11.7 x 17 in. / 140 x 182 mm to 297 x 432 mm
Optional Tray 4-5: 1,000 sheet Feeder; Custom sizes: 5.5 x 7.16 to 11.7 x 17 in. / 140 x 182 mm to 297 x 432 mmStandard
Tray 6: 2,000 sheet Feeder; Sizes: 8.5 x 11 in. / A4
Envelope Tray: Custom sizes: 3.87 x 5.82 to 6.38 x 9.5 in. / 98 x 148 mm to 162 x 241 mm
Paper output Standard 500 sheets
Optional Stacker: 3,000-sheet stacker with 500-sheet top tray
Finisher: 3,000-sheet stacker with 500-sheet top tray, 50-sheet multi-position stapling and 3 or 2/4 hole-punch
Automatic two-sided printingOptionalStandard
Print
First-page-out-timeAs fast as 6.5 seconds
Resolution (max)True 1200 x 1200 dpi
Processor500 MHz
Memory (std / max)256 MB / 1 GB
ConnectivityParallel, USB 2.010/100/1000 Base-T Ethernet, Parallel, USB 2.0
®
Page description languagesAdobe
Print features Standard Smart Trays, Booklet printing, Edge-to-edge printing, Negative image, Mirror image, Scaling, Watermarks, Auto t, Custom-size pages, Covers,
Optional Productivity Kit (includes 40 GB Hard Drive) enables Secure/Proof/Personal/Saved Print, Hard disk collation, Print With, PDF-direct printing,
WarrantyOne-year on-site warranty, Xerox Total Satisfaction Guarantee
PostScript® 3™, PCL® 6 / PCL® 5e emulation, Direct PDF (with 512 MB memory and optional hard drive)
Media SizeTray 1 (MPT): Custom sizes from 3.5 x 3.87 to 11.7 x 17 in. (89 x 98 to 297 x 432 mm)
Operating EnvironmentTemperature: 41° to 90° F (5° to 32° C)
ElectricalPower: 110-127 VAC, 50/60 Hz or 220-240 VAC, 50/60 Hz
Dimensions
Width x Depth x Height,
Weight
CertificationsListed to UL 60950-1/CSA 60950-1-03, 1st Edition, FDA/CDRH – Class 1 Laser Product, FCC Part 15, Class A, Canada ICES-033 Class A, CE marked, Low Voltage
Email Alerts, PhaserSMART
Linux: Red Hat
Microsoft: Windows
Novell: Netware
Unix: HP-UX 11.0/11i, IBM AIX
Xerox: Walk-Up
Trays 2 and 3: Custom sizes from 5.5 x 7.16 to 11.7 x 17 in. (140 x 182 to 297 x 432 mm)
Trays 4 and 5 (optional): Custom sizes from 5.5 x 7.16 to 11.7 x 17 in. (140 x 182 to 297 x 432 mm)
Tray 6 (optional): 8.5 x 11 in. (A4)
Envelope Tray (optional): 3.87 x 5.82 to 6.38 x 9.5 in. (98 x 148 to 162 x 241 mm)
Relative Humidity: 15% to 85%
Sound Pressure: Printing: 54 dB(A), Standby: 22 dB(A)
Sound Power: Printing: 7.19 B, Standby: 5.0 B
Warm-Up Time (from power save): As fast as 37 seconds
FPOT (from power save): 45 seconds
Power Consumption: Printing: 900 W, Standby: 105 W, Power Save: 11 W
ENERGY STAR: Qualied (DN and DT congurations)
Phaser 5550B / N / DN: 25.2 x 20.7 x 19.6 in. (640 x 525 x 498 mm), 97.2 lb. (44.1 kg)
Phaser 5550DT: 25.2 x 20.7 x 30.6 in. (640 x 525 x 778 mm), 141 lb. (64 kg)
Duplex Unit: 2.52 x 18 x 8.3 in. (64 x 458 x 211 mm), 4 lb. (1.8 kg)
1000-Sheet Feeder: 21.3 x 20.5 x 11 in. (540 x 520 x 280 mm), 50.7 lb. (23 kg)
2000-Sheet Feeder: 15.2 x 23.6 x 14.3 in. (385.5 x 600 x 363 mm), 62 lb. (28 kg)
3500-Sheet Finisher: 29 x 25.6 x 41.3 (740 x 650 x 1050 mm), 108 lb. (49 kg)
Directive 73/23/EEC, EN 60950-1, 1st Edition, EN 60825-1 – Class 1 Laser Product, EMC Directive 89/336/EEC, EN 55022, Class A, EN 55024, RoHS Directive
2002/95/EC, WEEE Directive 2002/96/EC
IS Embedded Web Server, Xerox CentreWare Web, Xerox NDPS Gateway, Xerox Usage Analysis Tool, PrintingScout® Alert Notication, MaiLinX
®
(not available on non-networked conguration)
®
X 10.3 and higher
®
Fedora™ Core 5, SUSE 10.0
®
XP/2003 Server, Vista
®
5.x/6.5 (NDPS only)
®
Printer Drivers
®
5.1, Sun Microsystems Solaris™ 9/10
®
PostScript® 3™, PCL® 6 / PCL® 5e emulation, Direct PDF
12 Xerox Phaser 5550 Evaluator Guide
Page 13
Section 3: Configurations, Specifications, Supplies,
Support and Additional Information Sources
Supplies and Accessories
DescriptionDetailsPart Number
Supplies and Routine
Maintenance Items
Accessories
Extended Service
Agreements
1
Declared Yield in accordance with ISO/IEC 19752. Yield will vary based on image, area coverage and print mode.
2
Declared Yield based on an average job size of 3 pages letter/A4 size. Yield will vary based on job run length, media size and orientation.
3
Declared Yield based on letter/A4-size 20 lb. (75 gsm) pages. Yield will vary based on media type, size, weight, orientation and usage patterns.
4
Available for purchase during first 90 days of ownership.
Envelope trayPrints envelopes from paper trays097S03286
1,000-sheet feederAdds trays 4 and 5097S03716
2,000-sheet feederAdds tray 6097S03717
3,500-sheet stackerIncludes Job Offset097S03719
3,500-sheet finisherWith stapling and 3-hole punching097S03282
Wireless Network Adapter
Wireless Network Adapter
Annual On-Site Service AgreementE5550SA
2 Years Additional (total of 3 years)
3 Years Additional (total of 4 years)
3
3
110V097S03740
220V097S03741
4
4
1
1
2
106R01294
113R00670
109R00731
E5550S3
E5550S4
Xerox Phaser 5550 Evaluator Guide 13
Page 14
Section 3: Configurations, Specifications, Supplies,
Support and Additional Information Sources
Support and Additional Information Sources
Unrivaled Service and Support
Behind every Xerox product is a large network
of customer support that’s unrivaled in the
industry and available when you need it. Xerox
service professionals use leading-edge technologies to keep you up and running. They’re even
linked to the engineers who designed your product, so you can be confident when you choose
Xerox. And Genuine XEROX
readily available.
®
supplies are always
Total Satisfaction Guaranteed
The exclusive Xerox Total Satisfaction
Guarantee, recognized as unique in the industry, covers every Phaser device that has been
continuously maintained by Xerox or its authorized representatives under a Xerox express
warranty or Xerox maintenance agreement.
You decide when you’re satisfied.
Xerox Office Services Support
Asset Management Services
• Asset Optimization and Tracking — Process
and tools to optimize an enterprise’s office
output infrastructure and reduce
• Overall costs
• Break-Fix Management — Single point of
ownership and management for break-fix
service for all brands of office output devices
• Supplies Management — Process and tools to
procure, monitor and replenish all documentrelated supplies proactively
Imaging and Output Management Services
• Output Management — Single point of
management of office output from all
output devices, regardless of manufacturer
• Image Capture and Workow — Cost-efcient
solutions for capturing, managing, retrieving and distributing information into digital
repositories
Support Services
• Technology Procurement and Deployment —
A creative and flexible end-to-end print/computer product acquisition solution that uses a
single-point-of-contact model while lowering
the total cost of acquisition
• Help Desk Services — A broad range of enter-
prise services managed through a centralized
single point of contact and delivered through
an on-site or off-site model
• End User Services — Microsoft software
implementation, IT project consulting, and
customer education
Access Managed Services
• Student and Library Patron Access — Custom
designed and implemented customer-managed solutions for student and library patron
print access management
Additional Information Sources
What’s in the box:
• Printer
• Toner cartridge (35,000 print capacity)
• Drum cartridge (60,000 print capacity)
• World kit (includes Software and documentation CD, Warranty booklet)
• Power Cord
Phaser 5550 Front Panel
• The front panel offers tools and information
pages to help with machine setup, feature
selections, operational problems, media feed
and supply issues.
On the web
Visit www.xerox.com/office for:
• Product, supplies and support information
• Downloading drivers
• Finding your local Xerox sales representative
• Online documentation
Visit www.xerox.com/office/support for:
Support and service information, including the
same troubleshooting Knowledge Base used
by Xerox Customer Support staff to provide the
latest technical information on:
• Application issues
• Errors
• Print-quality issues
14 Xerox Phaser 5550 Evaluator Guide
• Troubleshooting
Page 15
Notes
Xerox Phaser 5550 Evaluator Guide 15
Page 16
Questions? Comments? Problems?
If for any reason you need to contact your Xerox sales representative, please call
1-877-362-6567, or visit us on the web at www.xerox.com/office.
Xerox Corporation in the U.S. and/or other countries. ENERGY STAR® is a U.S. registered mark. As an ENERGY STAR® Partner, Xerox Corporation has determined that these products meet the ENERGY STAR® guidelines for energy efciency (5550DN/DT). All other trademarks are the property of their respective
manufacturers. Product information and/or specications are subject to change without notice. Updated 11/10 610P729652C 55AEG-01UD
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