Copyright protection claimed includes all forms and matters of copyrighted material
and information now allowed by statutory of judicial law or hereinafter granted,
including without limitation material generated from the software programs which are
displayed on the screen such as icons, screen display tools, ets.
Product names used in this guide may be trademarks or registered trademarks of
their respective companies and are hereby acknowledged.
All non-Xerox brands and product names are trademarks or registered trademarks
of their respective companies.
Introduction
Thank you for purchasing this laser printer.
The Xerox DocuPrint P12 is a desktop laser printer specially designed for the demanding small
office and home office users. It uses Adobe
which provides all the performance and power you need for your business, small workgroup and
personal printing.
In this manual you will find all the information essential for the operation and care of your laser
printer. So, do keep it handy should you experience any difficulties with the printer.
®
PrintGear® , a highly innovative printing technology,
Energy Star
This printer contains advanced energy conservation technology
which reduces power consumption when it is not in active use.
When the printer does not receive data for an extended period of
time, power consumption is automatically lowered.
The energy star emblem does not represent EPA endorsement of
any product or service.
Xerox Corporation
i
What This Manual Contains
This manual consists of the following safety precautions, ten chapters, and two appendices and
warranty information:
Safety Notes
Describes the precautions required to prevent personal injury and equipment damage. Read this
chapter before installing the printer.
Chapter 1 Knowing Your Printer
Gives you a general view and guidelines of this printer. Read this chapter before installing the
printer.
Chapter 2 Setting Up
Covers the setup and basic operations of the printer. Read this chapter before attempting to print.
Chapter 3 Print Media
Gives you guidelines for selecting and handling/storing media products as well as detailed
specifications for print materials. Also, this chapter instructs you on how to load print media.
Chapter 4 Control Panel
Explains how the control panel functions and different printer status associate with the LEDs.
Chapter 5 Xerox DocuPrint P12 Windows Printer Driver
Describes the dialog boxes that appear when you are setting print conditions under the Windows
environment.
Chapter 6 Xerox DocuPrint P12 Status Monitor
Describes the functions and features of the Status Monitor under the Windows environment.
Chapter 7 DOS Utilities
Describes the functions and features of the two utility programs that will help you to communicate
with your printer under the DOS environment.
Chapter 8 Printer Options
Provides an optional equipment list and a detailed explanation of each associated option. Read
this chapter before using any options.
ii
Chapter 9 Maintenance
Discusses how to handle and use the printer supplies and maintain the printer, and what to do
when relocating the printer. Read this chapter before attempting to use the supplies or performing
any maintenance.
Chapter 10 Troubleshooting
Describes procedures to help isolate and solve print quality and printer problems. Read this
chapter when a problem occurs, before calling for service.
Appendix
APrinter Specifications
BPin Configuration
iii
Manual Conventions
The following conventions are used throughout this manual:
Provides information required to successfully complete an operation or
procedure.
Cautions you not to overlook the mentioned points.
☞☞☞☞
Indicates where to find related information.
iv
Safety Notes
The Xerox DocuPrint P12 and its supplies are designed and tested to meet strict safety
requirements. This chapter contains information to ensure the continued safe operation of your
Xerox DocuPrint P12.
Laser Safety
The Xerox DocuPrint P12 complies with safety standards, and is certified as a Class 1 Laser
product under the US Department of Health and Human Services (DHHS) Radiation Performance
Standard according to the Radiation Control for Health and Safety Act of 1968. The printer does
not emit hazardous laser radiation.
CAUTIONThe use of controls, adjustments, or procedures other than those specified in
the documentation might result in hazardous exposure to laser light.
Since radiation emitted inside the printer is completely confined within the protective housings and
external covers, the laser beam cannot escape from the machine during any phase of user
operation.
The Center for Devices and Radiological Health (CDRH) of the US Food and Drug Administration
implemented regulations for laser products of August 1, 1976. These regulations apply to laser
products marketed in the United States. The label on the machine indicates compliance with the
CDRH regulations and must be attached to laser products marketed in the United States.
The Xerox DocuPrint P12 contains laser danger labels. These labels are intended for use by
Xerox Service Representatives, and are placed on or near panels or shields that require special
tools for removal. Do not remove any of these panels. There are no operator serviceable areas
inside these covers.
Ozone Safety
During normal operation, the Xerox DocuPrint P12 produces ozone. The ozone produced does
not present a hazard to the operator. However, it is advisable that the machine be operated in a
well ventilated area.
If you need additional information about ozone, please request the Xerox publication Ozone (part
number 600E74140) by calling 1-800-828-6571 in the United States and Canada.
Safety Notes • v
Electrical Safety
Always follow a code of safe habits starting with the following:
1. Use only the power cord supplied with your Xerox DocuPrint P12.
2. Do not use a ground adapter plug to connect the Xerox DocuPrint P12 to a power source
receptacle that lacks a ground connection terminal.
3. Plug the power cable directly into a properly grounded electrical outlet. Do not use an
extension cord. If you are not sure whether or not an outlet is properly grounded, consult an
electrician.
WARNINGYou might receive a severe electrical shock if you do not connect the
grounding conductors properly.
4. Do not place the Xerox DocuPrint P12 where people might step or trip on the power cable.
5. Do not place objects on the power cable.
6. Do not override or disable electrical or mechanical interlocks.
7. Do not obstruct ventilation openings. These openings are provided to prevent overheating of
the machine.
WARNINGDo not push objects into slots and openings on the Xerox DocuPrint P12.
Contacting a voltage point or shorting out a part might result in electrical
shock or fire.
8. If any of the following conditions occur, turn off the Xerox DocuPrint P12 power immediately.
Disconnect the power cable from the electrical outlet. Contact an authorized Xerox Service
Representative to correct the problem:
• The Xerox DocuPrint P12 emits unusual odors, or makes unusual noises.
• The power cable is damaged or frayed.
• Liquid is spilled into the Xerox DocuPrint P12.
• Any part of the Xerox DocuPrint P12 is damaged.
• The Xerox DocuPrint P12 is exposed to water.
Disconnect Device
The power cord is the disconnect device for the Xerox DocuPrint P12. It is attached to the back of
the machine as a plug-in device. To remove all electrical power from the Xerox DocuPrint P12,
disconnect the power cord from the power receptacle.
vi • Safety Notes
Radio Frequency Emissions
USA
Note: This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications to this equipment not specifically approved by the Xerox
Corporation may void the authority granted by the FCC to operate this equipment.
Shielded cables must be used with this equipment to maintain compliance with FCC
regulations.
WARNINGIn order to allow this equipment to operate in proximity to Industrial,
Scientific and Medical (ISM) equipment, the external radiation from ISM
equipment may have to be limited or special mitigation measures taken.
Safety Notes • vii
Operational Safety
The Xerox DocuPrint P12 and its supplies were designed and tested to meet strict safety
requirements. These include safety agency examination, approval, and compliance with
established environmental standards.
To ensure the continued safe operation of your Xerox DocuPrint P12, follow these safety
guidelines at all times.
• Improper connection of the grounding conductor can result in electrical shock.
• Follow warnings and instructions marked on or supplied with the equipment.
• Locate the Xerox DocuPrint P12 on a solid support surface (not on plush carpet) that has
adequate strength to support the weight of the unit.
• Locate the Xerox DocuPrint P12 in an area that has adequate ventilation and room for
servicing.
• Do not locate the Xerox DocuPrint P12 near a radiator or any other heat source.
• Do not obstruct ventilation openings. They are provided to prevent overheating.
• Do not place or push objects of any kind into the ventilation openings.
• Do not attempt any maintenance function that is not specifically described in the Xerox
DocuPrint P12 documentation.
•Use materials and supplies specifically designed for your Xerox DocuPrint P12. The use of
unsuitable materials may result in poor performance and possibly a hazardous situation.
• Do not remove the covers or guards that are fastened with screws, except to add options.
• Do not operate the Xerox DocuPrint P12 if you notice unusual noises or odors. Disconnect
the power cord from the power source receptacle, and contact your Xerox Service
Representative immediately.
Remove the printer from t he shipping carton and place it on a
1
flat and stable surface.
The printer weighs approximately 26.4 pounds without options or
consumable installed. Be careful when removing it from the shipping
carton. Ask for assistance.
Check to make sure you have received all of the it em s list ed
2
below. If any item is missing or damaged, contact your dealer.
Save this user guide for reference and all packing materials (including the
shipping carton) in case the printer needs to be repacked.
Laser Printer cartridge
Printer cable
Power cord
3 Flo
disks
CD-ROM
User Guide
Printer
Quick Reference Card
and
Warranty Registration Card
2 •Chapter 1
1-2Printer Parts
This section introduces you to the various parts of your printer.
1-2-1External view
4
3
2
1
1 Power cord socket
Connect the power cord to this
power socket.
2 Power switch
Turns the power on or off.
3 Ventilation fan inlet
Inlet for the ventilation fan.
Make sure this inlet is not blocked.
4 Release button
Push to open the top cover.
5 Controller board
Controls printing behavior of the printer.
6 Control panel
Controls and monitors printer operations.
10
7
5
6
12
11
7 Top cover/Face-down output tray
Open to access Laser Printer cartridge.
Holds printed sheets after they exit the
printer.
8 Front cover
Open to access the multi-sheet bypass
feeder. (Secondary paper input.)
9 250-sheet paper cassette
Primary paper input.
10 Laser Printer cartridge
Contains toner and a print drum.
11 Power cord
Supplies power to the printer.
12 Printer cable
The printer cable connects the printer to the
computer.
8
9
Knowing Your Printer • 3
1-2-2Internal view
① Warning label
Posted on the top of the fuser. The fuser is very hot. Be careful
when handling the inside of the printer.
4 •Chapter 1
CAUTION! HIGH TEMPERATURE VORSICHT! HEITUNGSROLLEN SEHR HEISS
ATTENTION! TEMPERATURE ELEVEE ADVERTENCIA! TEMPERATURE ELEVADA
CUIDADO! ALTA TEMPERATURA
② Fuser
Bonds toner onto the paper.
③ Cleaning brush
Use this to clean the mirror.
④ Laser Printer cartridge guide channel
Use the color markers on both the left guide channel and the
cartridge to correctly guide the Laser Printer cartridge during
installation.
1-3Software
The Xerox DocuPrint P12 printer comes complete with three diskettes
and one CD-ROM containing the software installation programs for the
printer. The following is a description of the software you shall get from
these installation programs.
■Xerox DocuPrint P12 Windows Printer Driver
In this advanced printer driver, you shall find special features
watermark printing, booklet and poster printing, n-up printing, and
two-sided printing.
☞☞☞☞2-2 Installing the Printer Software &
Chapter 5 Xerox DocuPrint P12 Printer Driver
■Xerox DocuPrint P12 Windows Status Monitor
This status monitor enables you to keep track of the present status
of your printer and the progress of your current print jobs. Instead
of going to the printer in person to pause or resume a print job, you
can now make use of the remote printer control features, such as
the pause/resume buttons or the reset printer button, found on the
maximized status monitor to issue commands to your printer.
☞☞☞☞2-2 Installing the Printer Software &
Chapter 6 Xerox DocuPrint P12 Status Monitor
■DOS Utility software
The DOS utility software consists of two printing utility programs for
the DOS environment. You can install them from the Windows
environment as well as from a DOS-only environment. See the
relevant section for installation.
☞☞☞☞2-2-5 Installing software in DOS environment &
Chapter 7 DOS Utilities
•DOS Control Panel
Allows you to specify printer settings under the DOS
environment and to print sample pages. It has similar
functions as the Windows Printer Driver described above.
•DOS Status Monitor
This is a memory-resident (TSR) program that pops up in
DOS applications giving you feedback on the status of your
printer in real time. It also enables you to pause/resume a
print job, reset the printer, or eject a page.
Knowing Your Printer • 5
1-4Installation Requirements
Observe the following space, electrical, operating and system
requirements before setting up your printer.
1-4-1Printer space requirements
The following illustrations show the standard dimensions and
recommended clearances for the Xerox DocuPrint P12. Leave at least
the recommended minimum space between the printer and the
surrounding walls and furniture for ventilation.
Top view
12.2"
310 mm
7.1"
1"
25 mm
180 mm
6 •Chapter 1
10.6"
270 mm
Side view
25.6"
650 mm
34.5"
876 mm
The printer has a ventilation fan inlet on the right side (the same side as
the power switch). Make sure this inlet is not obstructed.
1-4-2Operating environments
SettingPlace the printer on a flat and stable surface. Make
sure the printer is shielded from the direct air flow of
heaters, air conditioners, or humidifiers. Locate the
printer away from electrical equipment, such as a
radio or television. Install the printer out of children’s
reach.
TemperatureRange: 41° to 95°F (5° to 35°C)
Do not subject the printer to sudden temperature
changes as these may cause condensation inside
the printer, resulting in print quality problems and
paper jams. If there are wide temperature variations
within the printer environment, allow one hour for the
printer to stabilize before using it.
Relative humidity 15 to 85% (non-condensing)
SunlightDo not expose the printer to direct sunlight.
DustDo not operate the printer in an excessively dusty
environment.
1-4-3Printer electrical requirements
The power requirements for the printer are as follows:
Nominal line voltage102-132V
Nominal line frequency50-60Hz
Power consumptionLess than 650W
Knowing Your Printer • 7
1-4-4Interface cable
The printer is equipped with:
•36-pin female port (IEEE-1284)
The mating connector is an Amphenl connector, part number 57-0360,
or equivalent. The maximum length of the cable is 6 feet (2 meters)
and must be shielded to meet requirements of emission standards
requirements.
☞☞☞☞ Appendix B Pin Configuration
1-4-5Printer software requirements
■To use the printer software designed for use with Microsoft
Windows®, you will need:
•A 486SX 25MHz or better personal computer
(Pentium recommended)
•A 1.44 MB 3.5-inch floppy disk drive
•At least 4 MB (6 MB recommended) of RAM for use with
Windows 3.1 or 3.11
•At least 8 MB of RAM for use with Microsoft
•Microsoft
®
Windows® 3.1, 3.11, or 95
®
®
Windows®95
☞☞☞☞ 2-2 Installing Printer Software, for details on the required disk
space.
■To use the CD-ROM, in addition to the requirements listed above,
you will need:
•A CD-ROM drive
•Additional RAM, if needed for CD
8 •Chapter 1
■To use the software for installation in a DOS environment, you will
need:
•A 486SX 25MHz or better personal computer
•A 1.44 MB 3.5-inch floppy drive
•At least 640 K of RAM
•DOS 5.0 or later
Knowing Your Printer • 9
Setting Up
2
2-1Assembling the Printer
To set up your printer, follow the procedures described below.
ProcedureReference
1. Install the Laser Printer
cartridge
2. Install any optional hardwareChapter 8 Printer Options
3. Connect the power cord2-1-2 Connecting power cord
4. Set up the interface cable2-1-3 Setting up interface
5. Install the printer Software2-2 Installing the Printer Software
6. Test the printer2-3 Testing the Printer
2-1-1 Installing the Laser Printer
cartridge
12 • Chapter 2
2-1-1Installing the Laser Printer cartridge
Check that the power switch is off.
1
Push the release button to fully open the top cover.
2
Setting Up • 13
Unpack the new Laser Printer cartridge.
3
Drum shutter
Save the Laser Printer cartridge package (aluminized bag) in case you
need to store the cartridge after removing it, for example, when moving the
printer.
• Never open the drum shutter to avoid damage to the photosensitive
drum.
• Do not expose the Laser Printer cartridge to direct sunlight or strong
room light.
• Complete the installation procedure for the Laser Printer cartridge as
quickly as possible to avoid damaging the cartridge.
14 • Chapter 2
Hold the cartridge as shown below and gently rock it seven to
4
eight times to distribute the t oner evenly.
Do not touch the drum protection shutter.
With one hand, hold t he car tridge down on a flat surface. With
5
the other, grasp the end tab of the yellow sealing tape and
slowly pull it out.
End tab
• The tab may break if you pull up instead of straight out.
• Make sure the top of the cartridge is oriented as shown above to prevent
damage to the cartridge drum.
Hold the Laser Printer cartridg e as shown below and insert it
6
fully into the guide channels until it clicks into place. Use the
color markers on both the left guide channel and the cartridge
for correct alignment with the cartridge.
Close the top cover.
7
Setting Up • 15
2-1-2Connecting power cord
If you have purchased any optional hardware, make sure you have
finished installing it before you come to this section.
Make sure the power switch is in the OFF [O] position.
1
Connect one end of the power cord to the socket at the rear of
2
the printer, then plug the ot her end of the power cord into a
grounded power outlet.
2-1-3Setting up interface cable
☞ Appendix B Pin Configuration, &
1-4-4 Interface Cable
Switch off the power of both printer and computer.
1
Plug one end of the cable into the parallel connect or on the
2
printer, and the other into the cor r esponding connector on your
computer.
Fasten the bail clips on the connector.
3
16 • Chapter 2
2-2Installing Printer Software
To send print jobs from your PC or workstation to your printer, you have
to install the right printer driver on your system. Look for the relevant
section below for instructions on the installation of the Printer Driver.
•For Windows 3.1x, refer to 2-2-1 Installing software in Windows
3.1x (Floppy Disk) and 2-2-2 Installing software in Windows
3.1x (CD-ROM).
•For Windows 95, refer to 2-2-3 Installing software in Windows
95 (Floppy Disk) and 2-2-4 Installing software in Windows 95
(CD-ROM).
•For DOS-only environment, refer to 2-2-5 Installing software in
DOS environment.
Finish the physical setup before proceeding with this section.
2-2-1Installing software in Windows 3.1x (Floppy Disk)
In the Main group, double click on File Manager. Then insert
1
the Windows 3.1x Setup Disk.
Setting Up • 17
In the File Manager window, select the drive in which you have
2
inserted your diskette. Then double click on SETUP.EXE to run
the setup program.
This brings you to the setup progr am. A dialog box as shown
3
below appears.
18 • Chapter 2
Click Next.
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