Nuvera 200-288-314 EA
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Hints and Tips
701P28620
Xerox Nuvera®
288 Digital Perfecting System
Hints and
TIPS
Including Software 3.0.29.xx Release Notes
The most recent version of this document can always be found in GSN Library # 5187.
Version 3.0
March 2, 2007
Prepared by:
Xerox Corporation
Global Knowledge & Language Services
Webster, New York
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Table of Contents
Introduction...............................................................................................................................1
Software Versions.....................................................................................................................1
New Capabilities for the 3.0 software release........................................................................ 2
Issues resolved with this release............................................................................................3
System Hints & Tips ................................................................................................................. 4
Optimizing System Performance ............................................................................................. 4
General System Hints & Tips................................................................................................... 6
CD Media Selection ................................................................................................................. 8
Tab media for use with Tabs mode.......................................................................................... 8
User Interface Hints & Tips.................................................................................................... 10
Remote Services (Now a licensed feature)............................................................................ 10
LCDS ..................................................................................................................................... 11
IPDS....................................................................................................................................... 11
Networking (Connectivity) Hints & Tips................................................................................14
AppleTalk............................................................................................................................... 14
Connectivity Hardware (Ethernet).......................................................................................... 14
DHCP/BOOTP ....................................................................................................................... 14
DNS/DDNS ............................................................................................................................ 14
HTTP (Web Services) ............................................................................................................ 15
SNMP..................................................................................................................................... 15
TCP/IP ................................................................................................................................... 16
WINS...................................................................................................................................... 16
Restore Defaults All or IP Defaults Only ................................................................................ 16
Operating Feature Hints & Tips............................................................................................. 17
Printer Hints & Tips................................................................................................................ 17
Stock................................................................................................................................................... 17
Printing................................................................................................................................................ 17
Imposition ........................................................................................................................................... 18
Background Forms ............................................................................................................................. 19
Finishing................................................................................................................................. 19
BFM Plus / BFM.................................................................................................................................. 19
12-2505 Faults.................................................................................................................................... 21
DS5000............................................................................................................................................... 22
Other................................................................................................................................................... 23
Security.................................................................................................................................. 23
Print Drivers ........................................................................................................................... 24
Installation........................................................................................................................................... 24
Imaging ............................................................................................................................................... 24
Other................................................................................................................................................... 25
Print Submission Tools Hints & Tips...................................................................................... 27
FreeFlow Print Manager / IPP ............................................................................................................ 27
Internet Services / HTTP .................................................................................................................... 27
DigiPath 4.1 ........................................................................................................................................ 28
Accounting ............................................................................................................................. 28
Foreign Interface (FDI) Hints & Tips ...................................................................................... 29
Appendix A:.............................................................................................................................30
Optimize BFM performance ................................................................................................... 30
Compiling and Stacking principles of operation ................................................................................. 30
Control the stacking limit ....................................................................................................................31
Improve stacking quality and BFM reliability through management of paper curl ............................. 31
Improve stacking quality and performance through BFM optimization .............................................. 32
Using All the Adjustments Affecting the BFM.....................................................................................33
BFM Front door and covers operations: ................................................................................ 35
Introduction
This Hints & Tips document is a guide to the known operating limitations of the Xerox Nuvera 288 Digital
Perfecting System.
The information presented in this document consists of the following:
• Software Release version numbers
• Overall System Hints & Tips
• Networking (Connectivity) Hints & Tips
• Operating Feature Hints & Tips
Software Versions
This document corresponds to the following software versions:
Item Version Number
DocuSP / Tigris software* CP.5370.73
MK 3.0.29.0x
IPDS CP.5370.73
DocuSP Remote Workflow CP.5364.52 (English)
CP.5370.83 (Multinational)
Drivers **
*Note: The UI indicates DocuSP version 5.1 SP2, but the version 5.3 License file is required to run the
release.
* *Note: The print drivers included with the system do not support Microsoft Windows Vista. Check the
driver download page at
www.xerox.com for future updates.
PS & PCL:
Center Ware 6.xx Network Print Drivers for Xerox
Nuvera (02.060.14)
Windows driver version: 5.20.0.0
1
New Capabilities for the 3.0 software release
The Following features are unique to the Xerox Nuvera 288 Digital Perfecting System:
• A Sheet Enhancement Module has been added to configuration. This is a mandatory module on
the Xerox Nuvera 288 Digital Perfecting System and the Nuvera FX Production System.
• A second print engine is added (print engines A1 and A2) to produce 288 impressions per minute
on 8.5x11 inch or A4 paper.
• A new Pass Through Mode (PTM) allows one of the print engines to run. This mode is selected in
diagnostics.
• There is no scanner module; scanning is available only as part of the Xerox FreeFlow scanning
solution.
• The Xerox Nuvera 288 Digital Perfecting System uses EA Toner only.
• A new Tab Optimization Mode is available and is selected from the Printer menu.
• A new diagnostic routine, Image Quality Matching dC965, has been added.
• A Page Parallel RIP feature has been added.
The Following features, which are supported on other Nuvera products, are not supported on the Xerox
Nuvera 288 Digital Perfecting System:
• Copying is not supported. There is no ADF on the Xerox Nuvera 288 Digital Perfecting System.
• Annotation in DocuSP is not supported.
• MICR / MX printing is not supported.
2
Issues resolved with this release
The Xerox Nuvera 288 Digital Perfecting System is a new product. Differences from this first release will
appear in the next version of this document.
System Hints and Tips
Subtopic CQ# Hint / Tip Resolved
Networking Hints and Tips
Subtopic CQ# Hint / Tip Resolved
Operating Feature Hints and Tips
Subtopic CQ# Hint / Tip Resolved
3
System Hints & Tips
Optimizing System Performance
Subtopic Description and Recommended Actions
External
Finishing (DFA)
If a DFA finisher is attached to the system, the following hints should be noted:
On the external finisher profile GUI, there is a selection for a device profile. The
Device Profile now has a new Device type field between the Name & Finisher
Type. There are 2 things a customer will experience that can be adjusted with this
selection. These problems only occur with DFA finishers.
• Customers may notice banner sheets being delivered to the Top Tray rather
than to the stacker with their job output. If they prefer them delivered to the
main stacker they configure the DFA device to be a 'stacker' as noted below.
• Customers may notice long delays before the printer stops when Pause is
selected, especially when running a job that is one long stream as opposed to
multiple sets. This is because the system is attempting to get to a set
boundary before stopping. If they prefer it to stop sooner, they configure the
DFA device to be a 'stacker' as noted below. Caution: The DFE is going to do
a set terminate when the pause occurs, this may not be handled correctly by
finishing type DFA devices such as booklet makers.
The Device Type options are Finisher and Stacker. Default is Finisher. The setting
configures different Pause behavior and Banner Sheet delivery.
If Device Type is set to Stacker the resultant behavior is:
• Pause - immediate
• Banner sheet delivery - to the same destination as the job body
If Device Type is set to Finisher the resultant behavior is:
• Pause - next set boundary
• Banner sheet delivery - to the FTM top tray
If a Queue specifies DFA sheet rotation and letter size banner sheets, jobs sent to the
DFA Rotate Queue go faulted with the DocuSP Required Media Not Loaded message
when both LEF and SEF letter source media is available for paper feeding. When the
DS5000 is set to be a stacker, banner sheets are delivered to the main stacker. With
sheet rotation, letter media must be fed SEF to satisfy the DS5000 minimum input
cross process dimension of 10 inches. When tested, the system was attempting to
select LEF letter for the banner sheet, when rotated, the cross process dimension is
8.5 inches.
Note: Disabling the LEF letter paper tray allowed the job to print, or disabling
Banner Pages allows the job to finish even if both trays are enabled. When the
DS5000 is set to be a finisher, banner sheets are delivered to the top tray and
LEF letter for the banner sheet top tray delivery does not cause a fault.
4
Negative
impacts on
throughput
There are several things that affect the performance of the system and RIP speed
when processing print jobs. The following is a list of common situations that
negatively can impact throughput.
• The nature of printing is that the complexity of images is non-deterministic until
those images are being processed so that rated speed of the engine is not
guaranteed during RIP. Note that when printing multiple sets of a document,
Nuvera retains all images after RIP for all subsequent sets therefore any
performance penalty encountered will only be experienced during the first set
Note: that the default print resolution is 1200 dpi. 600 dpi printing may be
adequate for your needs so you can try setting that resolution to improve RIP
performance of complex 1200 dpi jobs. 1200 dpi results in 4 times the internal
image data of a comparable 600 dpi image that has to be transferred through the
system. When the print resolution is changed from 1200 to 600 dpi, the stroke
thickening value may also need to be changed from 1 to 0 to avoid excessive line
thickening.
• It is common to embed logos and watermarks in submitted print files. These are
typically bitmap images that when embedded in a print stream (such as PostScript)
can take a long time to process. Note also that resolution selections (e.g. 600 dpi
vs. 1200 dpi) can have a significant further impact to processing of these types of
embedded images. Consider the design of documents and impacts to printing
speed in such cases. There are methods available, through PostScript for
example, to cache these embedded images, process them once, and retain them
as a resource for application on each page without having to render and scale
them for each page. Refer to your PostScript reference manuals and DocuSP
reference manuals for information about caching.
• Submission of multiple TIFF images simultaneously is a common application.
There are several batch printing tools available on the market that enable this and
most require the selection of a print driver for the target printer that these images
files are submitted through. In these cases the TIFF files are converted to a Printer
Description Language (PDL, such as PostScript) by the batch tool by using the
printer driver and then submitted to the printer, which in turn RIP that PDL and rerender the TIFF bitmap images back into bitmaps. This is an inefficient process
and can significantly slow the machine down. Nuvera includes a native TIFF
interpreter and it can process TIFF files sent to it directly. Some of the batch tools
on the market support a native TIFF submission capability. It may be referred to as
a bypass mode or something similar. If such a capability is available the Nuvera's
performance can be significantly improved by taking advantage of that. (Note that
the TIFF interpreter does not automatically determine the embedded image size
and apply it to an appropriate paper size. You can accomplish though by using
printer and queue defaults programming)
Tab jobs Tabs jobs are delivered to the finisher face down in 1 to N order. As such, the
following must be noted:
• Tabs need to be loaded in the feeder tray in 1 to N order (commonly referred
to as forward ordered tabs)
• There are no special loading instructions required for drilled or pre-printed
stock, load those stocks according to the labels on the feeder trays. (Note: if
the labels indicate that drilled paper is to be loaded with the holes along the
trailing edge (to the right), then the incorrect labels are installed on the feeder
module. Contact service for a replacement.)
5
General System Hints & Tips
Subtopic CQ # Description and Recommended Action
A new jam clearance
procedure
Booting 17193 The System appears hung for almost 3 minutes while booting.
Change the default
Save directory
An unclearable jam situation may occur that requires service
intervention. To minimize this occurrence, for any jam condition,
the operator should clear the offending jam and then check and
clear area 6 of both engines – before closing doors for cycle up.
While booting, after the Solaris splash screen, a blank desktop
appears for almost 3 minutes. There is no hourglass, or any other
indication that the boot process is progressing. Be patient, and
avoid the temptation to power off the system since there is a
possibility of corrupting the file system.
19367
To change the default save directory in DocuSP:
1. Open System Preferences.
2. Select the Save tab.
3. Enter a parent directory (either the actual directory
you want, or one that you can browse from).
4. Select the save directory from the tree view (needs to
be highlighted and this will change the unlabeled path
at the bottom of the window which happens to be the
saved directory).
5. Click OK.
Even though the top text box is labeled Parent Directory, people
may not read that correctly, and just enter the value they want for
the saved directory and press Enter. This will just change the root
of the tree view below it. The user still has to click on the directory
that they want.
Customer diagnostics Entering and exiting customer diagnostics very quickly may cause
the system to be stuck in diagnostic mode. As a workaround, enter
and then exit diagnostics to clear this condition.
Customer diagnostics 22707 If a customer diagnostic routine is currently running (e.g.. image
quality setup), do not interrupt that routine and shut the machine
down until it completes. Also, do not select “No” upon exiting. The
system may be stuck in a diagnostic mode upon restarting and no
additional customer jobs can be run until service gets the machine
out of that diagnostics mode.
DocuSP Remote
Workflow
DocuSP Remote
Workflow
DocuSP Remote Workflow 5.1 software supports version 4.1, 4.2,
5.0, and 5.1. If an earlier version of DocuSP is being used, you
can install an older version of DocuSP Remote Workflow.
DocuSP Remote Workflow 5.0 software supports version 4.1, 4.2
and 5.0. The implication is that the Xerox software supports the
current release and two past major releases. 3.8 will no longer be
visible to the 50 DRW software. An alternative is to run two
applications on the desktop.
6
Engineering data push 13045 While doing an Engineering data push, system resources are
used extensively during the DocuSP Customer Outload portion of
the collecting and transmitting states. The system is able to
continue running, however, sometimes the UI appears to slow
down or not update while printing jobs for up to several minutes.
This will correct itself after resources are freed up.
Envelopes 21743 Conflicts for envelope jobs with finishing selected are not defined
nor implemented.
Fault 01-4135 A 01-4135 fault (indicating loss of power to the LVPS) may occur
after a system restart. This is normal if a power outage has
occurred, or if the white power button was used to cut power to the
machine. In some cases this fault may be incorrectly declared
after a normal shutdown. If the machine is operating normally,
please clear this fault and continue.
Fault 10-2725 A 10-2725 fault (indicating that the fuser stripper fingers failed to
home) may occur after a system restart. Clearing the fault should
permit normal machine operation.
Finisher paper sizes 08993,
9270
Paper sizes currently supported by the finisher are stated in
Appendix A of this document.
Fonts 34864 After adding/deleting fonts, DocuSP must be restarted before the
fonts are successfully added/deleted.
Job forwarding 30530 If you forward a job from one machine to another, the forwarded
jobs will lose their Printer Darkness setting.
Job recovery 26395 After an uncontrolled system reboot (e.g. power outage/tripped
breaker, kernel panic, or power cycle using the white button), job
recovery does not always work correctly. In those cases, the
recommended procedure is to open the job properties and set the
Pages to Print values to the range of pages remaining to be
marked.
Licensing 34005 Do not Deactivate an entire license package to disable one
feature (such as AppleTalk in the Ethernet package). The
individual features of license packages can be enabled or disabled
by right clicking on the feature line, selecting Properties, then
selecting Enable or Disable.
Restart 27197 If the system is restarted during printing of a very long job, the
system may take a long time to recover the job -- approximately 1
minute for each 10,000 pages in the job.
Solaris Solaris 10 has retired several popular GUI applications commonly
used by support personnel. Admintool, commonly used to add
hosts, users, printers, and other administrative tasks has been
replaced by a new more powerful System Administration utility
called Solaris Management Console, or smc and a separate
Printer Manager, or printmgr. Dtpad is the new GUI text editor
that has replaced textedit. All other command line utilities used to
perform common administrative tasks are still available.
Note: Solaris Management Console is only available with
Security setting set to None.
Subset programming 26871 Subset offset and finishing can be programmed in the Job
manager or on a Queue. This works fine for simplex jobs. It will
also work for duplex jobs, as long as the request is for an even
number of images. But if the request is for a subset that would
require a duplex page to be split, then the request will fail.
7
CD Media Selection
CD-R media Use only high quality CD-R media to store jobs and make Configuration Back-ups.
‘Bargain’ CD-R media can be problematic and adversely affect the ability to store
and retrieve information.
CD-RW media Use of CD-RW media can cause read problems when written on one drive and read
from another.
Tab media for use with Tabs mode
The 288 Perfecting System Tabs mode will support the Xerox tab media listed in the following tables. If
the customer uses tabs other than those listed below, results are questionable.
US Tab Stock – All 9 x 11 inches
Type Weight Bank Color Single Straight Single Reverse Double Reverse
Xerox Tabs
Saver Tabs 90 5 White 3R12325 3R12175 3R12173
Plastic
Reinforced
Ring-Tuff
Tabs
Xpressions+
Tabs
90
110 5 White 3R5717
90 5
90 5 White
60 5 White 3R12368 3R12366
3 White 3R5422 3R5420
4 White 3R5426
5
8 White 3R5713 3R5711
White 3R4417 3R4415 3R4405
Blue 3R5312 3R5308 3R5306
Gray 3R5322 3R5320
Ivory 3R5316
Clear 3R5709 3R5520 3R5518
Red 3R5689
Blue 3R5693
Rainbo
w
3R5650
8
RX Tab Stock – All 223 x 297 millimeters (A4 based)
Type Weight Bank Color Single Straight Single Reverse Double Reverse
Standard
Tabs
Laminated
Tabs
Tabs
160
160
200
3 White 3R90871
4 White 3R90872
White 3R91012 3R90873 3R90957 5
Rainbo
w
White 3R91013 3R91000 6
Rainbo
w
8 Rainbo
w
9 Rainbo
w
10
12
10 White 3R97230
5 White 3R972310 Colotech
10 White 3R97232
White 3R91014 3R91001 3R90901
Gray 3R91023
Rainbo
w
White 3R91015 3R91002
Rainbo
w
White 3R97229 5
Rainbo
w
3R91025 3R90878 3R90947
3R93992 3R91391
3R93990
3R93993
3R91390 3R93988
3R93987
3R97234 3R97233
9
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