Xerox Nuvera 200-288-314 EA User Manual

Hints and Tips

701P28620

Xerox Nuvera® 288 Digital Perfecting System

Hints and

TIPS

Including Software 3.0.29.xx Release Notes

The most recent version of this document can always be found in GSN Library # 5187.

Version 3.0

March 2, 2007

Prepared by:

Xerox Corporation Global Knowledge & Language Services Webster, New York

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Table of Contents

Introduction...............................................................................................................................1

Software Versions.....................................................................................................................1

New Capabilities for the 3.0 software release........................................................................ 2

Issues resolved with this release............................................................................................3

System Hints & Tips ................................................................................................................. 4

Optimizing System Performance ............................................................................................. 4

General System Hints & Tips................................................................................................... 6

CD Media Selection ................................................................................................................. 8

Tab media for use with Tabs mode.......................................................................................... 8

User Interface Hints & Tips.................................................................................................... 10

Remote Services (Now a licensed feature)............................................................................ 10

LCDS ..................................................................................................................................... 11

IPDS....................................................................................................................................... 11

Networking (Connectivity) Hints & Tips................................................................................14

AppleTalk............................................................................................................................... 14

Connectivity Hardware (Ethernet).......................................................................................... 14

DHCP/BOOTP ....................................................................................................................... 14

DNS/DDNS ............................................................................................................................ 14

HTTP (Web Services) ............................................................................................................ 15

SNMP..................................................................................................................................... 15

TCP/IP ................................................................................................................................... 16

WINS...................................................................................................................................... 16

Restore Defaults All or IP Defaults Only ................................................................................ 16

Operating Feature Hints & Tips............................................................................................. 17

Printer Hints & Tips................................................................................................................ 17

Stock................................................................................................................................................... 17

Printing................................................................................................................................................ 17

Imposition ........................................................................................................................................... 18

Background Forms ............................................................................................................................. 19

Finishing................................................................................................................................. 19

BFM Plus / BFM.................................................................................................................................. 19

12-2505 Faults.................................................................................................................................... 21

DS5000............................................................................................................................................... 22

Other................................................................................................................................................... 23

Security.................................................................................................................................. 23

Print Drivers ........................................................................................................................... 24

Installation........................................................................................................................................... 24

Imaging ............................................................................................................................................... 24

Other................................................................................................................................................... 25

Print Submission Tools Hints & Tips...................................................................................... 27

FreeFlow Print Manager / IPP ............................................................................................................ 27

Internet Services / HTTP .................................................................................................................... 27

DigiPath 4.1 ........................................................................................................................................ 28

Accounting ............................................................................................................................. 28

Foreign Interface (FDI) Hints & Tips ...................................................................................... 29

Appendix A:.............................................................................................................................30

Optimize BFM performance ................................................................................................... 30

Compiling and Stacking principles of operation ................................................................................. 30

Control the stacking limit ....................................................................................................................31

Improve stacking quality and BFM reliability through management of paper curl ............................. 31

Improve stacking quality and performance through BFM optimization .............................................. 32

Using All the Adjustments Affecting the BFM.....................................................................................33

BFM Front door and covers operations: ................................................................................ 35

Introduction

This Hints & Tips document is a guide to the known operating limitations of the Xerox Nuvera 288 Digital Perfecting System.

The information presented in this document consists of the following:

• Software Release version numbers

• Overall System Hints & Tips

• Networking (Connectivity) Hints & Tips

• Operating Feature Hints & Tips

Software Versions

This document corresponds to the following software versions:

Item Version Number

DocuSP / Tigris software* CP.5370.73

MK 3.0.29.0x

IPDS CP.5370.73

DocuSP Remote Workflow CP.5364.52 (English)

CP.5370.83 (Multinational)

Drivers **

*Note: The UI indicates DocuSP version 5.1 SP2, but the version 5.3 License file is required to run the release.

* *Note: The print drivers included with the system do not support Microsoft Windows Vista. Check the driver download page at

www.xerox.com for future updates.

PS & PCL:

Center Ware 6.xx Network Print Drivers for Xerox Nuvera (02.060.14)

Windows driver version: 5.20.0.0

New Capabilities for the 3.0 software release

The Following features are unique to the Xerox Nuvera 288 Digital Perfecting System:

• A Sheet Enhancement Module has been added to configuration. This is a mandatory module on the Xerox Nuvera 288 Digital Perfecting System and the Nuvera FX Production System.

• A second print engine is added (print engines A1 and A2) to produce 288 impressions per minute on 8.5x11 inch or A4 paper.

• A new Pass Through Mode (PTM) allows one of the print engines to run. This mode is selected in diagnostics.

• There is no scanner module; scanning is available only as part of the Xerox FreeFlow scanning solution.

• The Xerox Nuvera 288 Digital Perfecting System uses EA Toner only.

• A new Tab Optimization Mode is available and is selected from the Printer menu.

• A new diagnostic routine, Image Quality Matching dC965, has been added.

• A Page Parallel RIP feature has been added.

The Following features, which are supported on other Nuvera products, are not supported on the Xerox Nuvera 288 Digital Perfecting System:

• Copying is not supported. There is no ADF on the Xerox Nuvera 288 Digital Perfecting System.

• Annotation in DocuSP is not supported.

• MICR / MX printing is not supported.

Issues resolved with this release

The Xerox Nuvera 288 Digital Perfecting System is a new product. Differences from this first release will appear in the next version of this document.

System Hints and Tips

Subtopic CQ# Hint / Tip Resolved

Networking Hints and Tips

Subtopic CQ# Hint / Tip Resolved

Operating Feature Hints and Tips

Subtopic CQ# Hint / Tip Resolved

System Hints & Tips

Optimizing System Performance

Subtopic Description and Recommended Actions

External Finishing (DFA)

If a DFA finisher is attached to the system, the following hints should be noted: On the external finisher profile GUI, there is a selection for a device profile. The

Device Profile now has a new Device type field between the Name & Finisher Type. There are 2 things a customer will experience that can be adjusted with this selection. These problems only occur with DFA finishers.

• Customers may notice banner sheets being delivered to the Top Tray rather than to the stacker with their job output. If they prefer them delivered to the main stacker they configure the DFA device to be a 'stacker' as noted below.

• Customers may notice long delays before the printer stops when Pause is selected, especially when running a job that is one long stream as opposed to multiple sets. This is because the system is attempting to get to a set boundary before stopping. If they prefer it to stop sooner, they configure the DFA device to be a 'stacker' as noted below. Caution: The DFE is going to do a set terminate when the pause occurs, this may not be handled correctly by finishing type DFA devices such as booklet makers.

The Device Type options are Finisher and Stacker. Default is Finisher. The setting configures different Pause behavior and Banner Sheet delivery.

If Device Type is set to Stacker the resultant behavior is:

• Pause - immediate

• Banner sheet delivery - to the same destination as the job body

If Device Type is set to Finisher the resultant behavior is:

• Pause - next set boundary

• Banner sheet delivery - to the FTM top tray

If a Queue specifies DFA sheet rotation and letter size banner sheets, jobs sent to the DFA Rotate Queue go faulted with the DocuSP Required Media Not Loaded message when both LEF and SEF letter source media is available for paper feeding. When the DS5000 is set to be a stacker, banner sheets are delivered to the main stacker. With sheet rotation, letter media must be fed SEF to satisfy the DS5000 minimum input cross process dimension of 10 inches. When tested, the system was attempting to select LEF letter for the banner sheet, when rotated, the cross process dimension is

8.5 inches.

Note: Disabling the LEF letter paper tray allowed the job to print, or disabling Banner Pages allows the job to finish even if both trays are enabled. When the DS5000 is set to be a finisher, banner sheets are delivered to the top tray and LEF letter for the banner sheet top tray delivery does not cause a fault.

Negative impacts on throughput

There are several things that affect the performance of the system and RIP speed when processing print jobs. The following is a list of common situations that negatively can impact throughput.

• The nature of printing is that the complexity of images is non-deterministic until those images are being processed so that rated speed of the engine is not guaranteed during RIP. Note that when printing multiple sets of a document, Nuvera retains all images after RIP for all subsequent sets therefore any performance penalty encountered will only be experienced during the first set

Note: that the default print resolution is 1200 dpi. 600 dpi printing may be adequate for your needs so you can try setting that resolution to improve RIP performance of complex 1200 dpi jobs. 1200 dpi results in 4 times the internal image data of a comparable 600 dpi image that has to be transferred through the system. When the print resolution is changed from 1200 to 600 dpi, the stroke thickening value may also need to be changed from 1 to 0 to avoid excessive line thickening.

• It is common to embed logos and watermarks in submitted print files. These are typically bitmap images that when embedded in a print stream (such as PostScript) can take a long time to process. Note also that resolution selections (e.g. 600 dpi vs. 1200 dpi) can have a significant further impact to processing of these types of embedded images. Consider the design of documents and impacts to printing speed in such cases. There are methods available, through PostScript for example, to cache these embedded images, process them once, and retain them as a resource for application on each page without having to render and scale them for each page. Refer to your PostScript reference manuals and DocuSP reference manuals for information about caching.

• Submission of multiple TIFF images simultaneously is a common application. There are several batch printing tools available on the market that enable this and most require the selection of a print driver for the target printer that these images files are submitted through. In these cases the TIFF files are converted to a Printer Description Language (PDL, such as PostScript) by the batch tool by using the printer driver and then submitted to the printer, which in turn RIP that PDL and rerender the TIFF bitmap images back into bitmaps. This is an inefficient process and can significantly slow the machine down. Nuvera includes a native TIFF interpreter and it can process TIFF files sent to it directly. Some of the batch tools on the market support a native TIFF submission capability. It may be referred to as a bypass mode or something similar. If such a capability is available the Nuvera's performance can be significantly improved by taking advantage of that. (Note that the TIFF interpreter does not automatically determine the embedded image size and apply it to an appropriate paper size. You can accomplish though by using printer and queue defaults programming)

Tab jobs Tabs jobs are delivered to the finisher face down in 1 to N order. As such, the

following must be noted:

• Tabs need to be loaded in the feeder tray in 1 to N order (commonly referred to as forward ordered tabs)

• There are no special loading instructions required for drilled or pre-printed stock, load those stocks according to the labels on the feeder trays. (Note: if the labels indicate that drilled paper is to be loaded with the holes along the trailing edge (to the right), then the incorrect labels are installed on the feeder module. Contact service for a replacement.)

General System Hints & Tips

Subtopic CQ # Description and Recommended Action

A new jam clearance procedure

Booting 17193 The System appears hung for almost 3 minutes while booting.

Change the default Save directory

An unclearable jam situation may occur that requires service

intervention. To minimize this occurrence, for any jam condition, the operator should clear the offending jam and then check and clear area 6 of both engines – before closing doors for cycle up.

While booting, after the Solaris splash screen, a blank desktop appears for almost 3 minutes. There is no hourglass, or any other indication that the boot process is progressing. Be patient, and avoid the temptation to power off the system since there is a possibility of corrupting the file system.

19367

To change the default save directory in DocuSP:

1. Open System Preferences.

2. Select the Save tab.

3. Enter a parent directory (either the actual directory you want, or one that you can browse from).

4. Select the save directory from the tree view (needs to be highlighted and this will change the unlabeled path at the bottom of the window which happens to be the saved directory).

5. Click OK.

Even though the top text box is labeled Parent Directory, people may not read that correctly, and just enter the value they want for the saved directory and press Enter. This will just change the root of the tree view below it. The user still has to click on the directory that they want.

Customer diagnostics Entering and exiting customer diagnostics very quickly may cause

the system to be stuck in diagnostic mode. As a workaround, enter and then exit diagnostics to clear this condition.

Customer diagnostics 22707 If a customer diagnostic routine is currently running (e.g.. image

quality setup), do not interrupt that routine and shut the machine down until it completes. Also, do not select “No” upon exiting. The system may be stuck in a diagnostic mode upon restarting and no additional customer jobs can be run until service gets the machine out of that diagnostics mode.

DocuSP Remote Workflow

DocuSP Remote Workflow 5.1 software supports version 4.1, 4.2,

5.0, and 5.1. If an earlier version of DocuSP is being used, you can install an older version of DocuSP Remote Workflow.

DocuSP Remote Workflow 5.0 software supports version 4.1, 4.2

and 5.0. The implication is that the Xerox software supports the current release and two past major releases. 3.8 will no longer be visible to the 50 DRW software. An alternative is to run two applications on the desktop.

Engineering data push 13045 While doing an Engineering data push, system resources are

used extensively during the DocuSP Customer Outload portion of the collecting and transmitting states. The system is able to continue running, however, sometimes the UI appears to slow down or not update while printing jobs for up to several minutes. This will correct itself after resources are freed up.

Envelopes 21743 Conflicts for envelope jobs with finishing selected are not defined

nor implemented.

Fault 01-4135 A 01-4135 fault (indicating loss of power to the LVPS) may occur

after a system restart. This is normal if a power outage has occurred, or if the white power button was used to cut power to the machine. In some cases this fault may be incorrectly declared after a normal shutdown. If the machine is operating normally, please clear this fault and continue.

Fault 10-2725 A 10-2725 fault (indicating that the fuser stripper fingers failed to

home) may occur after a system restart. Clearing the fault should permit normal machine operation.

Finisher paper sizes 08993,

9270

Paper sizes currently supported by the finisher are stated in Appendix A of this document.

Fonts 34864 After adding/deleting fonts, DocuSP must be restarted before the

fonts are successfully added/deleted.

Job forwarding 30530 If you forward a job from one machine to another, the forwarded

jobs will lose their Printer Darkness setting.

Job recovery 26395 After an uncontrolled system reboot (e.g. power outage/tripped

breaker, kernel panic, or power cycle using the white button), job recovery does not always work correctly. In those cases, the recommended procedure is to open the job properties and set the Pages to Print values to the range of pages remaining to be marked.

Licensing 34005 Do not Deactivate an entire license package to disable one

feature (such as AppleTalk in the Ethernet package). The individual features of license packages can be enabled or disabled by right clicking on the feature line, selecting Properties, then selecting Enable or Disable.

Restart 27197 If the system is restarted during printing of a very long job, the

system may take a long time to recover the job -- approximately 1 minute for each 10,000 pages in the job.

Solaris Solaris 10 has retired several popular GUI applications commonly

used by support personnel. Admintool, commonly used to add hosts, users, printers, and other administrative tasks has been replaced by a new more powerful System Administration utility called Solaris Management Console, or smc and a separate Printer Manager, or printmgr. Dtpad is the new GUI text editor that has replaced textedit. All other command line utilities used to perform common administrative tasks are still available.

Note: Solaris Management Console is only available with Security setting set to None.

Subset programming 26871 Subset offset and finishing can be programmed in the Job

manager or on a Queue. This works fine for simplex jobs. It will also work for duplex jobs, as long as the request is for an even number of images. But if the request is for a subset that would require a duplex page to be split, then the request will fail.

CD Media Selection

CD-R media Use only high quality CD-R media to store jobs and make Configuration Back-ups.

‘Bargain’ CD-R media can be problematic and adversely affect the ability to store and retrieve information.

CD-RW media Use of CD-RW media can cause read problems when written on one drive and read

from another.

Tab media for use with Tabs mode

The 288 Perfecting System Tabs mode will support the Xerox tab media listed in the following tables. If the customer uses tabs other than those listed below, results are questionable.

US Tab Stock – All 9 x 11 inches

Type Weight Bank Color Single Straight Single Reverse Double Reverse

Xerox Tabs

Saver Tabs 90 5 White 3R12325 3R12175 3R12173

Plastic

Reinforced

Ring-Tuff

Tabs

Xpressions+

Tabs

110 5 White 3R5717

90 5

90 5 White

60 5 White 3R12368 3R12366

3 White 3R5422 3R5420 4 White 3R5426 5

8 White 3R5713 3R5711

White 3R4417 3R4415 3R4405

Blue 3R5312 3R5308 3R5306 Gray 3R5322 3R5320 Ivory 3R5316

Clear 3R5709 3R5520 3R5518

Red 3R5689

Blue 3R5693

Rainbo

3R5650

RX Tab Stock – All 223 x 297 millimeters (A4 based)

Type Weight Bank Color Single Straight Single Reverse Double Reverse

Standard

Tabs

Laminated

Tabs

160

200

3 White 3R90871 4 White 3R90872

White 3R91012 3R90873 3R90957 5

Rainbo

White 3R91013 3R91000 6

Rainbo

8 Rainbo

9 Rainbo

10 White 3R97230

5 White 3R972310 Colotech

10 White 3R97232

White 3R91014 3R91001 3R90901

Gray 3R91023

Rainbo

White 3R91015 3R91002

Rainbo

White 3R97229 5

Rainbo

3R91025 3R90878 3R90947

3R93992 3R91391

3R93990

3R93993

3R91390 3R93988

3R93987

3R97234 3R97233

+ 29 hidden pages