XEROX EX12 User Manual

DOCUCOLOR 12

PRINTER

USER GUIDE

Copyright protection claimed includes all forms and matters of copyrightable material and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs that are displayed on the screen such as styles, templates, icons, screen displays, looks, etc.

Xerox

, The Document Company®, the stylized X, and all Xerox product names and product numbers mentioned in this publication are registered trademarks of Xerox Corporation. Xerox Canada is a licensee of all the trademarks. Other company brands and product names may be trademarks or registered trademarks of their respective companies and are also acknowledged.

PANTONE

Colors generated by the DocuColor 12 are four and/or three-color process simulations and may not match PANTONEidentified solid color standards. Use current PANTONE Color Reference Manuals for accurate color.

PANTONE

Color simulations are only obtainable on this product when driven by qualified Pantone-licensed software packages. Contact Pantone, Inc. for a current list of qualified licensees.

PANTONE Pantone, Inc.

and other Pantone, Inc. trademarks are the property of

Pantone, Inc., 1988.

Changes are periodically made to this document. Technical updates will be included in subsequent editions.

Printed in the United States of America.

Contents

SafetyNotes............................................VII

Electricalsafety ...........................................VII

Lasersafety.............................................. IX

Maintenancesafety .........................................X

Operationalsafety ......................................... XI

Ozonesafety .............................................XII

Notices ...............................................XIII

RadioFrequencyEmissions ................................ XIII

FCC ....................................XIII

InCanada ...............................XIV

SafetyExtraLowVoltageApproval............................XV

Certifications...inEurope .................................XVI

It’s Illegal...in the USA . . . . . ............................... XVII

It’s Illegal...in Canada . . . . . . ................................XIX

EnvironmentalNotices...intheUSA .........................XX

EnvironmentalNotices...inCanada .........................XXI

DOCUCOLOR 12 PRINTER USER GUIDE III CONTENTS

IVC

1. Aboutthismanual ...................................1-1

Manual contents . . . . . . . . . ................................ 1-2

1.AbouttheManual........................ 1-2

2.GettingtoknowyourDocuColor12.......... 1-2

3.Paper ................................. 1-2

4.Accessories ............................ 1-3

5.ProblemSolving......................... 1-3

6.TechnicalInformation .................... 1-3

7.Index ................................. 1-4

Formoreinformation ....................... 1-4

Conventionsusedinthismanual............................. 1-5

2. GettingtoknowyourDocuColor12.....................2-1

Introduction ............................................. 2-1

Poweronandoff ......................................... 2-2

Switchingthepoweroff...................... 2-2

Switchingthepoweron...................... 2-2

ControlPanel............................................ 2-3

ControlPanelButtons ..................................... 2-4

TouchScreen ........................................... 2-6

Messagearea ............................ 2-6

Audiotones ............................................. 2-6

PaperTraysandPaperPath................................ 2-7

PaperTrays.............................. 2-7

PaperPathAreas ......................... 2-8

Outputdelivery............................ 2-8

Dryink(Toner)........................................... 2-9

Whiteborderedgesonprints .............................. 2-10

Groundfaultprotection ................................... 2-11

Connectivity............................................ 2-12

MovingthePrinter ....................................... 2-12

Optionsandaccessories .................................. 2-13

DOCUCOLOR 12 PRINTER USER GUIDE

ONTENTS

3. Paper..............................................3-1

Overview ............................................... 3-1

PaperTrays1,2,3,and4 ................... 3-2

PaperTray5 ............................. 3-3

Loadingpaper ........................................... 3-4

Usingpaper .............................. 3-4

Usingtransparencies....................... 3-6

Loadingpaperintotrays1,2,3,and4 ......... 3-7

LoadingpaperintoPaperTray5 .............. 3-9

Using12x18inchorSRA3paper ........... 3-12

PaperUsage ........................................... 3-13

Tray5Setupscreen...................................... 3-16

Preservingyourcoloroutput................................ 3-17

Adhesive tapes and adhesives. . . . . . . . . . ..... 3-17

PVCandcoloroutput...................... 3-17

4. Accessories ........................................4-1

Mailbox ................................................ 4-1

Overview ................................ 4-1

UsingtheMailbox ......................... 4-3

Clearingapaperjam ....................... 4-4

HighCapacityFeeder...................................... 4-7

Introduction .............................. 4-7

Acceptablemedia ......................... 4-7

Loadingpaper ............................ 4-8

Clearing an HCF paper jam . . . . . . . . . . . . ...... 4-9

Accessing the HCF from the client workstation . . 4-11

ConvenienceStapler ..................................... 4-14

Overview ............................... 4-14

Indicatorlights............................ 4-15

Acceptablemedia......................... 4-16

Orderingstaplecartridges .................. 4-16

Usingthestapler ......................... 4-17

Addingstaples........................... 4-18

Clearingastaplerjam ..................... 4-19

Troubleshooting.......................... 4-20

DOCUCOLOR 12 PRINTER USER GUIDE

ONTENTS

VIC

5. ProblemSolving.....................................5-1

Overview ............................................... 5-1

PaperJamClearance ..................................... 5-3

Preventingpaperjams...................... 5-4

PaperjambehindtheLeftDoor............... 5-5

PaperjambehindtheRightDoor ............. 5-6

PaperjambehindtheFrontDoor ............. 5-7

Paperjaminsideapapertray ............... 5-10

PaperjaminsidePaperTray5 .............. 5-11

Resolvinghardwareproblems.............................. 5-12

Resolvingprogrammingproblems........................... 5-13

ResolvingProcessorproblems ............................. 5-14

Resolvingoutputqualityproblems........................... 5-17

6. TechnicalInformation ................................6-1

Overview ............................................... 6-1

Specifications ........................................... 6-2

Electrical Power Requirements

(115VAC-60Hz) ......................... 6-2

Electrical Power Requirements

(220-240VAC-50Hz) ..................... 6-3

EnvironmentalRequirements ................ 6-4

HealthandSafetyInformation ................ 6-4

Capabilities .............................. 6-5

PhysicalDimensions ....................... 6-6

SystemModesofOperation ................. 6-7

Print rates for Paper Trays 1, 2, 3, and 4:

NormalPaper............................. 6-8

Print rates for Paper Trays 2, 3, and 4:

LimitedHeavyweightPaper.................. 6-9

PrintratesforTray5 ...................... 6-10

MailboxSpecifications.................................... 6-11

MetricConversionChart .................................. 6-12

7. Index ..............................................7-1

DOCUCOLOR 12 PRINTER USER GUIDE

ONTENTS

Safety Notes

The Xerox DocuColor 12 Printer and the recommended maintenance supplies have been designed and tested to meet strict safety requirements. Attention to the following notes will ensure the continued safe operation of your printer.

Electrical safety

• Use only the power cord supplied with this

equipment.

• Plug the power cord directly into a correctly

grounded electrical outlet. Do not use an extension cord. If you do not know whether or not an outlet is grounded, consult a qualified electrician

• Do not use a ground adapter plug to connect

this equipment to an electrical outlet that lacks a ground connection terminal.

WARNING: You may get a severe electrical shock if the outlet is not correctly grounded.

• Do not place the printer where people may

step on or trip on the power cord. Do not place objects on the power cord.

• Do not override or disable electrical or

mechanicalinterlocks.

• Do not obstruct the ventilation openings.

These openings are provided to prevent overheating of the machine.

DOCUCOLOR 12 PRINTER USER GUIDE VII SAFETY NOTES

WARNING: Never push objects of any kind into slots or openings on this equipment. Making a

contact with a voltage point or shorting out a part could result in fire or electrical shock.

• If any of the following conditions occur, switch

off the power to the machine immediately and disconnect the power cord from the electrical outlet. Call an authorizedXerox service representative to correct the problem.

– The machine emits unusual noises or

odors. – The power cord is damaged or frayed. – Awall panel circuit breaker, fuse, or other

safety device has been tripped. – Liquid is spilled into the printer. – The machine is exposed to water. – A ny part of the machine is damaged.

Disconnect Device

The power cable is the disconnect device for this equipment. It is attached to the back of the machine as a plug-in device. To remove all electrical power from the machine, disconnect the

power cable from the electrical outlet.

SAFETY N OTES VIII DOCUCOLOR 12 PRINTER USER GUIDE

Laser safety

CAUTION: Use of controls, adjustments, or procedures other than those specified in this documentation may result in a hazardous exposure to laser radiation.

This equipment complies with international safety standards. With specific regard to laser safety, the equipment complies with performance standards for laser products set by government, national, and international agencies as a Class 1 laser product. It does not emit hazardous light, as the beam is totally enclosed during all phases of customer operation and maintenance.

DOCUCOLOR 12 PRINTER USER GUIDE IX SAFETY NOTES

Maintenance safety

• Do not attempt any maintenance procedure

that is not specifically described in the documentation that is supplied with your printer.

• Do not use aerosol cleaners. The use of

supplies that are not approved may cause

poor performance of the printer, and could create a dangerous condition.

• Use the supplies and cleaning materials only

as directed in this manual. Keep all of these materials out of the reach of children.

• Do not remove the covers or guards that are

fastened with screws. There are no parts behind these covers that you can maintain or service.

Do not perform any maintenance procedures unless you have been trained to do them by a Xerox representative or unless a procedure is specifically described in one of the printer manuals.

SAFETY N OTES X DOCUCOLOR 12 PRINTER USER GUIDE

Operational safety

Your Xerox equipment and supplies were designed and tested to meet strict safety requirements. These include safety agency examination, approval, and compliance with established environmental standards.

Your attention to the following safety guidelines will help ensure the continued safe operation of your printer:

• Use the materials and supplies specifically

designed for your printer. The use of unsuitable materials may result in poor performance of the machine and possibly a hazardous situation.

• Follow all warnings and instructions that are

marked on or supplied with the machine.

• Place the machine in a room that provides

adequate space for ventilation and servicing.

• Place the machine on a level, solid surface

(not on a thick pile carpet) that has adequate strength to support the weight of the machine.

• Do not attempt to move the machine. A

leveling device that was lowered when your machine was installed may damage the carpet or floor.

• Do not locate the machine near a heat source.

• Do not locate the machine in direct sunlight.

DOCUCOLOR 12 PRINTER USER GUIDE XI SAFETY NOTES

Do not locate the machine in line with the cold

•

air flow from an air conditioning system.

• Do not place containers of coffee or other

liquid on the machine.

• Do not block or cover the slots and openings

on the machine. Without adequate ventilation, the machine may overheat.

mechanical interlock devices.

WARNING:Be careful when working in areas identified with this warning symbol. These areas may be very hot and could cause personalinjury.

If you need any additional safety information concerning the machine or materials, contact your Xerox representative.

Ozone safety

This product produces ozone during normal operation. The ozone is heavier than air, and the quantity is dependent on print volume. Providing the correct environmental parameters, as

• Do not attempt to override any electrical or

specified in the Xerox installation procedures, ensures that concentration levels meet safe limits.

If you need additional information about ozone, request the Xerox publication, Facts About Ozone, 601P64653, by calling 1-800-828-6571 in the USA, or you can go to the following web address: http://www2.xerox.com/go/xrx/

about_xerox/T_ehs.jsp to download the brochure

or view it online.

SAFETY N OTES XII DOCUCOLOR 12 PRINTER USER GUIDE

Notices

Radio Frequency Emissions

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

FCC

• Increase the separation between the

equipment and receiver.

• Connect the equipment into an outlet on a

circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV

technician for help.

Changes or modifications to this equipment not specifically approved by the Xerox Corporation may void the authority granted by the FCC to operate this equipment.

DOCUCOLOR 12 PRINTER USER GUIDE XIII NOTICES

Shielded cables must be used with this equipment to maintain compliance with FCC regulations.

In Canada

This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as defined in the Radio interference regulations of Industry Canada.

NOTICES XIV DOCUCOLOR 12 PRINTER USER GUIDE

Safety Extra Low Voltage Approval

The Xerox DocuColor 12 Printer is in compliance with various governmental agencies and national safety regulations. All system ports meet the Safety Extra Low Voltage (SELV) circuits for connection to customer-owned devices and networks. Additions of customer-owned or thirdparty accessories that are attached to the printer must meet or exceed the requirements listed above. All modules that require external connection must be installed per the DocuColor 12 Printer installation procedure.

DOCUCOLOR 12 PRINTER USER GUIDE XV NOTICES

Certifications . . . in Europe

The CE marking that is applied to this product symbolizes Xerox Europe’s Declaration of

Conformity with the following applicable Directives of the European Union as of the dates indicated:

January 1, 1995: - Council Directive 73/23/EEC amended by Council Directive 93/68/EEC,

approximation of the laws of the member states related to low voltage equipment.

January 1, 1996: - Council Directive 89/336/EEC, approximation of the laws of the member states related to electromagnetic compatibility.

Changes or modifications to this equipment not specifically approved by Xerox Europe may void the user’s authority to operate the equipment.

Shielded cables must be used with this equipment to maintain compliance with the EMC Directive 89/ 336/EEC.

This equipment is not primarily intended for use in a domestic environment.

A full declaration, defining the relevant Directives and referenced standards, can be obtained from your Xerox Europe representative.

WARNING: In order to allow this equipment to operate in proximity to Industrial, Scientific and

Medical (ISM) equipment, the external radiation from ISM equipment may have to be limited or

special mitigation measures taken.

NOTICES XVI DOCUCOLOR 12 PRINTER USER GUIDE

It’s Illegal... in the USA

Congress, by statute, has forbidden the reproduction of the following subjects under certain circumstances. Penalties of fine or imprisonment may be imposed on those guilty of making such copies.

1. Obligations or Securities of the United States Government, such as:

Certificates of Indebtedness National Bank Currency Coupons from Bonds Federal Reserve Bank Notes Silver Certificates Gold Certificates United States Bonds Treasury Notes Federal Reserve Notes Fractional Notes Certificates of Deposit Paper Money Bonds and Obligations of certain agencies of the

government, such as FHA, etc.

Bonds. (U.S. Savings Bonds may be photographed only for publicity purposes in connection with the campaign for the sale of such bonds.)

Internal Revenue Stamps. (If necessary to copy a legal document on which there is a canceled revenue stamp, this may be done, provided the reproduction of the document is performed for legal purposes.)

Postage Stamps, canceled or uncanceled. (Forphilatelicpurposes, PostageStamps may be photographed, provided the reproduction is in black and white and is less than 75% or more than 150% of the linear dimensions of the original.)

Postal Money Orders. Bills, Checks, or Drafts of money drawn by or

upon authorized officers of the United States. Stamps and other representatives of value, of

whatever denomination, which have been or may be issued under any Act of Congress.

DOCUCOLOR 12 PRINTER USER GUIDE XVII NOTICES

2. Adjusted Compensation Certificates for Veterans of the World Wars.

3. Obligations or Securities of any Foreign Government, Bank, or Corporation.

4. Copyrighted material, unless permission of the copyright owner has been obtained or the copying falls within the “fair use” or library reproduction rights provisions of the copyright law. Further information of these provisions may be obtained from the Copyright Office, Library of Congress, Washington, D.C. 20559. Ask for Circular R21.

5. Certificates of Citizenship or Naturalization. (ForeignNaturalization Certificates may be photographed.)

6. Passports. (Foreign Passports may be photographed.)

7. Immigration Papers.

8. Draft Registration Cards.

9. Selective Service Induction Papers that bear any of the following Registrant’s information:

Earnings or Income Dependency Status Court Record Previous military service

Physical or mental condition Exception: U.S. Army and Navy discharge

certificates may be photographed.

10. Badges, Identification Cards, Passes, or Insigniacarriedby Militaryor Naval personnel, or by members of the various Federal Departments, such as FBI, Treasury, etc. (unless photograph is ordered by the head of such department or bureau.)

Copying the following is also prohibited in certain states: Automobile Licenses - Drivers’ Licenses Automobile Certificates of Title.

The above list is not all inclusive, and no liability is assumed for its completeness or accuracy. In case of doubt, consult your attorney.

NOTICES XVIII DOCUCOLOR 12 PRINTER USER GUIDE

It’s Illegal... in Canada

Parliament, by statute, has forbidden the reproduction of the following subjects under certain circumstances. Penalties of fines or imprisonment may be imposed on those guilty of making such copies.

1. Current bank notes or current paper money.

2. Obligations or securities of a government or bank.

3. Exchequer bill paper or revenue paper.

4. The public seal of Canada or of a province, or the seal of a public body or authority in Canada, or of a court of law.

5. Proclamations, orders, regulations or appointments, or notices thereof (with intent to falsely cause same to purport to have been printed by the Queen’s Printer for Canada, or the equivalent printer for a province).

6. Marks, brands, seals, wrappers or designs used by or on behalf of the Government of Canada or of a province, the government of a state other than Canada or a department, board, Commission or agency established by the Government of Canada or of a province or of a government of a state other than Canada.

7. Impressed or adhesive stamps used for the purpose of revenue by the Government of Canada or of a province or by the government of a state other than Canada.

8. Documents, registers or records kept by public officials charged with the duty of making or issuing certified copies thereof, where the copy falsely purports to be a certified copy thereof.

9. Copyrighted material or trademarks of any manner or kind without the consent of the copyright or trademark owner.

10. The above list is provided for your convenience and assistance, but it is not all inclusive, and no liability is assumed for its completeness or accuracy . In case of doubt, consult your solicitor.

DOCUCOLOR 12 PRINTER USER GUIDE XIX NOTICES

Environmental Notices . . . in the USA

As an ENERGY STAR®partner, Xerox Corporation has determined that this printer model

meets the ENERGY STAR efficiency.

guidelines for energy

ENERGY STAR

The ENERGY STAR program is a team effort between the Environment Protection Agency and the office equipment industry to promote energyefficient personal computers, monitors, printers, fax machines and copiers. Reducing the energy consumption of this equipment will help combat smog, acid rain and long-term changes to the climate by decreasing the emissions that result from generating electricity.

is a US registered trademark.

NOTICES XX DOCUCOLOR 12 PRINTER USER GUIDE

Environmental Notices . . . in Canada

As a participant in the Environmental Choice program, Xerox Corporation has determined that this printer model meets the Environmental Choice guidelines for energy efficiency.

Environment Canada established the Environmental Choice program in 1988 to help consumers identify environmentally responsible products and services. Copier, printer and fax products must meet energy efficiency and emissions criteria, and exhibit compatibility with recycled supplies. Currently, Environmental Choice has more than 1600 approved products and 140 licensees. Xerox has been a leader in offering EcoLogo approved products. In 1996, Xerox became the first company licensed to use the Environmental Choice EcoLogo for its copiers printers, and fax machines.

DOCUCOLOR 12 PRINTER USER GUIDE XXI NOTICES

NOTICES XXII DOCUCOLOR 12 PRINTER USER GUIDE

1. About this manual

The DocuColor 12 Printer, as illustrated in Figure 1, is a standalone printer that can produce up to 12 color prints or 50 black and white prints per minute.

For more information on using the DocuColor 12 Printer from your workstation, refer to your Digital Front End (DFE) documentation.

This chapter introduces the organization, contents, and conventions of this manual.

Figure 1: The DocuColor 12 Printer

DOCUCOLOR 12 PRINTER USER GUIDE 1–1 ABOUT THIS MANUAL

Manual contents

This manual is divided into the following chapters: KEY POINT: Features and options discussed in

each chapter reflect the factory default settings. You may see different settings, depending on the options your System Administrator has selected in Tools mode.

1. About the Manual

Chapter 1 provides basic information about the User Guide, the information contained within each chapter and the conventions used in the manual.

2. Getting to know your DocuColor 12 Printer

Chapter 2 provides basic information about the DocuColor 12 Printer.It includes an introduction to the Control Panel, Touch Screen, Paper Trays and Paper Path.

It also reviews such topics as powering the printer on and off, audio tones, dry ink, white border edges, ground fault protection, connectivity and options and accessories.

3. Paper

Chapter 3 provides information about paper trays and auto tray switching. It also includes the

correct procedures for loading stock into the paper trays and specific information regarding the paper touseintheDocuColor12.

For more general information about paper, refer to the Color Materials Usage Guide.Forspecific information about papers tested for use with the DocuColor 12, refer to the Recommended Materials List.

ABOUT THIS MANUAL 1–2 DOCUCOLOR 12 PRINTER USER GUIDE

4. Accessories

Chapter 4 provides information on the optional accessories, such as the Mailbox, the High Capacity Feeder and the Convenience Stapler.

5. Problem Solving

Chapter 5 provides instructions for clearing paper jams, and analyzing and solving hardware, programming, and processor problems. It also provides a number of solutions for improving output quality.

6. Technical Information

Chapter 6 provides the specifications, requirements, capabilities, physical characteristics, estimated print rates, and health and safety information for the printer. Specifications for the Mailbox, as well as a metric conversion chart, are also included.

DOCUCOLOR 12 PRINTER USER GUIDE 1–3 ABOUT THIS MANUAL

7. Index

Chapter 7 provides an index of key words and pointers to information about them.

For more information

This guide should be used in conjunction with the DocuColor 1 2 Printer System Administration

Guide, the Recommended Materials List, and the Color Materials Usage Guide.

For more information about the DocuColor 12 Printer with a Digital Front End (DFE) refer to your DFE user documentation.

For site planning information, refer to the DocuColor 12 Customer Site Planning Guide.

The Xerox Web site is: www.xerox.com

ABOUT THIS MANUAL 1–4 DOCUCOLOR 12 PRINTER USER GUIDE

Conventions used in this manual

Descriptions of features and options generally precede procedure steps. You may need to combine several procedures to achieve your desired results.

This manual uses a number of symbols to help you identify various kinds of information. These symbols are described below.

The 1, 2, 3 symbol indicates the beginning of a procedure. Be sure to follow steps carefully in the order given.

NOTE: Notes provide extra information that may be helpful to your understanding or performance of procedures.

KEY POINT: The key symbol draws your attention to important additional information, hints, or tips.

WARNING:This symbol alerts you to an operating or maintenance procedure, practice, or condition that, if not strictly observed, could result in injury or loss of life.

WARNING:This hot surface symbol warns you of an area that may be very hot and would cause personal injury if touched.

CAUTION:This symbol alerts you to an operating or maintenance procedure, practice, or condition that, if not strictly observed, could result in damage to or destruction of equipment or loss of data.

DOCUCOLOR 12 PRINTER USER GUIDE 1–5 ABOUT THIS MANUAL

ABOUT THIS MANUAL 1–6 DOCUCOLOR 12 PRINTER USER GUIDE

2. Getting to know the DocuColor 12 Printer

Introduction

The DocuColor 12 Printer provides full-color, digital imaging at approximately 12 prints per minute using full-color mode, and 50 prints per minute in the black and white mode. The rate varies depending upon the paper size, paper weight, and the orientation. It includes an anticounterfeit function as standard equipment.

Figure 1: The DocuColor 12 Printer

DOCUCOLOR 12 PRINTER USER GUIDE 2–1 GETTING TO KNOW THE DOCUCOLOR 12 PRINTER

Power on and off

Switching the power off

Press the Power Switch to the Off position to switch the printer off. The Touch Screen will appear dark.

Allow the printer to remain off for approximately 5 seconds before switching it on again.

Switching the power on

Press the Power Switch to the On position to switch the printer on. A message will display asking you to wait.

After the Power Switch is pressed to the On position, the printer takes approximately eight minutes to come to a Ready to Print condition.

CAUTION: The Fuser Roll remains in a cammedup position if power to the printer is interrupted while the printer is in use. If the Fuser Roll

remains in the cammed-up position for a prolonged period of time, the Fuser Roll can be damaged and print quality defects can occur. To prevent any damage, the printer should be powered on and a print made as soon as the power is restored. The Fuser Roll will not be released from the cammed-up position until the power is restored, the Power Switch is in the On position, and a print is made.

Figure 2: Power switch - off position

GETTING TO KNOW THE DOCUCOLOR 12 PRINTER 2–2 DOCUCOLOR 12 PRINTER USER GUIDE

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