Xerox C7020VDN User Guide
Version 1.4
October 2019
702P05653
Xerox
®
VersaLink
®
C70XX Color
Multifunction Printer
User Guide
© 2019 Xerox Corporation. All rights reserved. Xerox®, Xerox and Design®, VersaLink®, FreeFlow®, SMARTsend®,
Scan to PC Desktop
Extensible Interface Platform
®
, MeterAssistant®, SuppliesAssistant®, Xerox Secure Access Unified ID System®, Xerox
®
, Global Print Driver®, and Mobile Express Driver®are trademarks of Xerox Corporation
in the United States and / or other countries.
®
Adobe
PostScript
Apple
Mac OS
Google Cloud Print
, Adobe PDF logo, Adobe®Reader®, Adobe®Type Manager®, ATM™, Flash®, Macromedia®, Photoshop®, and
®
are trademarks or registered trademarks of Adobe Systems, Inc.
®
, Bonjour®, EtherTalk™, TrueType®, iPad®, iPhone®, iPod®, iPod touch®, AirPrint®and the AirPrint Logo®, Mac®,
®
, and Macintosh®are trademarks or registered trademarks of Apple Inc. in the U.S. and other countries.
™
web printing service, Gmail™webmail service, and Android™mobile technology platform are
trademarks of Google, Inc.
®
HP-GL
, HP-UX®, and PCL®are registered trademarks of Hewlett-Packard Corporation in the United States and/or
other countries.
®
IBM
and AIX®are registered trademarks of International Business Machines Corporation in the United States and/or
other countries.
McAfee
®
, ePolicy Orchestrator®, and McAfee ePO™are trademarks or registered trademarks of McAfee, Inc. in the
United States and other countries.
Microsoft
®
, Windows Vista®, Windows®, Windows Server®, and OneDrive®are registered trademarks of Microsoft
Corporation in the United States and other countries.
Mopria is a trademark of the Mopria Alliance.
®
Novell
, NetWare®, NDPS®, NDS®, IPX™, and Novell Distributed Print Services™ are trademarks or registered
trademarks of Novell, Inc. in the United States and other countries.
PANTONE
SGI
®
and other Pantone, Inc. trademarks are the property of Pantone, Inc.
®
and IRIX®are registered trademarks of Silicon Graphics International Corp. or its subsidiaries in the United
States and/or other countries.
Sun, Sun Microsystems, and Solaris are trademarks or registered trademarks of Oracle and/or its affiliates in the
United States and other countries.
®
UNIX
is a trademark in the United States and other countries, licensed exclusively through X/ Open Company Limited.
Wi-Fi CERTIFIED Wi-Fi Direct
®
is a trademark of the Wi-Fi Alliance.
Table of Contents
1 Safety ........................................................................................................................................11
Notices and Safety............... . . . ........................ . . . ........................ . . . . . ....................... . . . ............. 12
Electrical Safety ........ . . ........................ . . . . . ....................... . . . . ........................ . . ........................ . 13
General Guidelines.................... . . . . . ....................... . . . . ........................ . . . ....................... . . . . . 13
Power Cord .................... . . . ........................ . . . ........................ . . . . . ....................... . . . ............. 13
Emergency Power Off......... . . . ........................ . . . ....................... . . . . . ........................ . . .......... 14
Telephone Line Cord....................... . . . . ....................... . . . . . ........................ . ........................ . 14
Operational Safety............... . . . ........................ . . . ........................ . . . . ........................ . . .............. 15
Operational Guidelines................. . . . . . ........................ . . ........................ . . . . ........................ . 15
Ozone Release ........... . . ........................ . . . . . ....................... . . . . ........................ . . .................. 15
Printer Location ............. . . . . ........................ . . ........................ . . . . . ....................... . . . ............. 15
Printer Supplies . . . . . ....................... . . . ........................ . . . . ....................... . . . . ......................... . 16
Maintenance Safety...... . . . . . ........................ . . ........................ . . . . ....................... . . . . . .................. 17
Printer Symbols................ . . ........................ . . . . . ....................... . . . ........................ . . . .................. 18
Environmental, Health and Safety Contact Information ............... . . . ....................... . . . . . ........... 20
2 Getting Started........................................................................................................................21
Parts of the Printer . . ........................ . . . . . ....................... . . ........................ . . . . . ....................... . . . . . 22
Front View .............. . . . ......................... . . ........................ . . . . . ....................... . . . .................... 22
Duplex Automatic Document Feeder . . ....................... . . . . . ........................ . . ........................ 23
Internal Parts... . . . . . ....................... . . . ........................ . . . . ....................... . . . . . ........................ . 25
Rear View .. . . . . ....................... . . ......................... . . . ........................ . . . . ........................ . . ....... 26
Configurations............... . . . . . ........................ . ........................ . . . . . ....................... . . . . ............ 27
Control Panel .... . . . . ....................... . . . . . ........................ . . ....................... . . . . . ........................ . 28
Power Options....... . . ........................ . . . . . ....................... . . . ........................ . . . . ....................... . . . . . 31
Powering On the Printer ............... . . . . . ........................ . . ....................... . . . . . ........................ . 31
Powering Off the Printer.............. . . . ....................... . . . . . . ....................... . . ......................... . . . 32
Entering and Exiting Sleep Mode and Low-Power Mode.................... . . . . ....................... . . . . . 32
Power Saver ..................... . . . ........................ . . . . . ....................... . . ......................... . . . ........... 32
Accessing the Printer................ . . ........................ . . . . ....................... . . . . . ........................ . . .......... 34
Logging In ....... . . ........................ . . . . ....................... . . . . . ........................ . . ........................ . . . . 34
Convenience Authentication ............ . . . . . ........................ . . ........................ . . . . ..................... 34
Smart Card . . ........................ . . . ....................... . . . . . ........................ . . ........................ . . . . ....... 34
Introduction to Apps................ . . . ........................ . . . ....................... . . . . . ........................ . . .......... 35
Information Pages ............... . . . ........................ . . . ........................ . . . . . ....................... . . . ............. 36
Printing Information Pages . . . . . ....................... . . . . ........................ . . ........................ . . . . . ....... 36
Configuration Report .................... . . . . . ....................... . . . . ........................ . . ........................ . 37
The Embedded Web Server ...... . . ........................ . . . . ....................... . . . . . ........................ . ........... 38
Accessing the Embedded Web Server ................. . . . . . ....................... . . . . ........................ . . . ... 38
Finding the IP Address of Your Printer ....................... . . . ........................ . . . ........................ . 38
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Certificates for the Embedded Web Server .. ......................... . ........................ . . . . . .............. 39
Downloading the Configuration Report from the Embedded Web Server . ........................ . 39
Using the Remote Control Panel Feature .. ........................ . . ........................ . . . . .................. 40
Installation and Setup . ........................ . . . . ....................... . . . . . ........................ . . ........................ 41
Installation and Setup Overview .. . . . . ........................ . . . ....................... . . . . . ........................ . 41
Selecting a Location for the Printer ........................ . . . . . ....................... . . . . ........................ . . 41
Connecting the Printer ................ . . . . . ........................ . . . ........................ . . . ....................... . . . . . . ... 42
Selecting a Connection Method . ........................ . . ........................ . . . . ....................... . . . . . .... 42
Connecting to a Computer Using USB. . . ........................ . . . . . ....................... . . . .................... 42
Connecting to a Wired Network .............. . . . . . ........................ . . ........................ . . . . .............. 43
Connecting to a Wireless Network...................... . ........................ . . . . . ....................... . . . . ..... 43
Connecting to a Telephone Line . ........................ . ........................ . . . . . ....................... . . . . ..... 49
Initial Printer Setup............ . ......................... . . . . ....................... . . . . ........................ . . ........... 49
Configuring AirPrint ......................... . . ....................... . . . . . ........................ . . . ....................... 50
Configuring Google Cloud Print .... . . ........................ . . . . . ....................... . . . . ........................ . . 50
Installing the Software .. . ....................... . . . . . ........................ . . ........................ . . . . ..................... 52
Operating System Requirements ... . . . . . ....................... . . . . ........................ . . ........................ . 52
Installing the Print Drivers for a Windows Network Printer..................... . . ........................ . 52
Installing the Print Drivers for a Windows USB Printer .... . . . . ....................... . . . . . .................. 53
Installing the Drivers and Utilities for Macintosh OS X............. . . . . ........................ . . ........... 53
Installing Drivers and Utilities for UNIX and Linux. ......................... . . ....................... . . . . . . ... 54
Installing the Printer as a Web Service on Devices ........ . . ........................ . . . . . ..................... 54
More Information .. . ........................ . . . . ........................ . . ....................... . . . . . . ....................... . . . .. 55
3 Customize and Personalize...................................................................................................57
Customize and Personalize Overview ... . . . . . ....................... . . . . ........................ . . ........................ . 58
Customizing or Personalizing the Home Screen ..... . . . . ........................ . . . . ........................ . . ....... 59
Hiding or Showing an App on the Home Screen .... . . . . . ........................ . . ....................... . . . . . 59
Rearranging Apps on the Home Screen ... . . . . . ........................ . ......................... . . . . .............. 59
Customizing or Personalizing the Apps .......... . . ......................... . . . ........................ . . . . ............... 60
Customizing or Personalizing the Feature List .. . ....................... . . . . . ........................ . . . ......... 60
Customizing or Personalizing the Entry Screen.... . . . . . ....................... . . . . ........................ . . . ... 60
Saving Presets.................... . . . . . ....................... . . . . ........................ . . ........................ . . . . . ....... 61
Removing App Customization using the Control Panel...... . . . . . ........................ . . . ................ 61
Customizing App Default Settings...................... . . . . ........................ . . ........................ . . . . . ... 62
Removing Personalizations using the Embedded Web Server .. . . . ....................... . . . ............. 62
Creating and Using 1-Touch Apps .................... . . ........................ . . . . . ....................... . . . ............. 63
Creating a 1-Touch App . . . ....................... . . . ........................ . . . ........................ . . . . . .............. 63
Creating a Personal 1-Touch App........................ . . . . ........................ . . ........................ . . . . . ... 63
Deleting or Hiding a 1-Touch App.. . . . ........................ . . . ....................... . . . . . ........................ . 64
Using a 1-Touch App....................... . . . ....................... . . . . . ........................ . . . ....................... 64
4 Xerox®Apps.............................................................................................................................67
Xerox®App Gallery . ........................ . . . ......................... . . ....................... . . . . . . ....................... . . . .. 68
®
Xerox
Setting up the Xerox
App Gallery Overview ........... . . . . . ........................ . . . ........................ . . . ..................... 68
®
App Gallery .............. . . . . ........................ . . ........................ . . . . ........... 68
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Accessing the Xerox®App Gallery ............ . . . . ........................ . . . . ........................ . . .............. 69
Installing or Updating an App from the Xerox
®
App Gallery ............... . . . . . ........................ . 70
Logging out of your App Gallery Account .............. . . ........................ . . . . . ....................... . . . . . 71
Device ................... . . . . ........................ . . ........................ . . . . . ....................... . . . . ........................ . . 72
Device Overview............. . . . . . ........................ . . ........................ . . . . ....................... . . . . ............ 72
About . . ........................ . . . . ....................... . . . . . ........................ . ......................... . . . . .............. 73
Supply Status. . . . ........................ . . . ........................ . . . ....................... . . . . . . ....................... . . . .. 73
Billing and Usage Counters .. ........................ . . . . ....................... . . . . ......................... . ........... 74
Reset to Factory Defaults .......... . . . . . ....................... . . . ........................ . . . . ....................... . . . . . 75
Remote Services.................. . . . . ....................... . . . . . ........................ . . ........................ . . . . ....... 75
Address Book .................... . ........................ . . . . . ....................... . . . . ........................ . . .................. 76
Address Book Overview .... . . . ........................ . . . . . ....................... . . ......................... . . . ........... 76
Editing the Address Book . ....................... . . . . . ........................ . ........................ . . . . . .............. 76
Creating and Managing Favorites ............... . . . . ........................ . . ........................ . . . . ........... 79
Jobs....................... . . ........................ . . . . ....................... . . . . ........................ . . . ....................... . . . . . 84
Jobs Overview .. . ........................ . . . . . ....................... . . . ........................ . . . . ....................... . . . . . 84
Managing Jobs ........................ . . ........................ . . . . . ....................... . . . ........................ . . . . ... 84
Managing Special Job Types . . . ....................... . . . ........................ . . . ........................ . . . . . ....... 85
Managing Jobs Using the Embedded Web Server.......... . . . . ........................ . . ..................... 88
Copy............. . . . ........................ . . . . . ....................... . . ......................... . . . ........................ . . . . ........ 90
Copy Overview . ......................... . ........................ . . . . . ....................... . . . . ........................ . . . ... 90
Making a Copy...................... . . . . . ........................ . . ........................ . . . . ....................... . . . . . .... 90
Copy Workflows ........................ . . . . ........................ . . ........................ . . . . . ....................... . . . . . 92
ID Card Copy ........ . . ........................ . . . . . ....................... . . . ........................ . . . . ....................... . . . 100
ID Card Copy Overview .................... . . ........................ . . . . ........................ . . . . .................... 100
Copying an ID Card .................. . . . . . ....................... . . . ........................ . . . . ....................... . . . 100
Email ............ . . . ........................ . . . . . ....................... . . . ........................ . . . ........................ . . . . ...... 101
Email Overview . ........................ . ........................ . . . . . ....................... . . . . ........................ . . . . 101
Sending a Scanned Image in an Email ............... . . . . ........................ . . ........................ . . . . . . 101
Previewing and Building Jobs ....... . . . ........................ . . . . ....................... . . . . ........................ 103
Scan To.... . . . . . ....................... . . . ........................ . . . ........................ . . . . . ....................... . . . ........... 105
Scan To Overview................ . . . . ....................... . . . . . ........................ . ........................ . . . . . ..... 105
Scanning to an Email Address .. . ......................... . ........................ . . . . . ....................... . . . . ... 105
Scanning to a User Home Folder . . . . ....................... . . . . . ........................ . . ........................ . . 106
Scanning to a USB Flash Drive ....................... . . . . ........................ . . ........................ . . . . . ..... 107
Scan to Desktop.......... . . . . . ....................... . . ........................ . . . . ........................ . . . . ............. 108
Scanning to an FTP or SFTP Server................. . . . . . ........................ . . . ........................ . . . ..... 108
Scanning to a Shared Folder on a Network Computer. . ....................... . . ........................ . . 109
Scanning Images into an Application on a Connected Computer .............. . . . . . ................ 111
Previewing and Building Jobs ....... . . . ........................ . . . . ....................... . . . . ........................ 113
Fax ................. . . . . ........................ . . ........................ . . . . ........................ . . . . ........................ . . ..... 114
Fax Overview ..................... . . . . . ....................... . . ........................ . . . . ........................ . . . . ...... 114
Sending a Fax .. . . ........................ . . . . ....................... . . . . . ........................ . . ........................ . . 114
Fax Workflows........... . . . ........................ . . . . . ....................... . . . ........................ . . . ................ 116
Server Fax................ . . . ....................... . . . . . . ....................... . . ........................ . . . . ....................... 123
Server Fax Overview ..................... . . ........................ . . . . . ....................... . . . . ........................ 123
Sending a Server Fax. . . . ........................ . . . . . ....................... . . ........................ . . . . ................ 123
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Sending a Delayed Server Fax ................ . . . ....................... . . . . . ........................ . . . .............. 125
Previewing and Building Jobs ....... . . ......................... . . . . ....................... . . . . ........................ 126
USB ................. . . . . ....................... . . . . . ........................ . ........................ . . . . . ....................... . . . . ... 127
USB Overview .. . . . . . ....................... . . . ........................ . . . . ....................... . . . . . ....................... 127
Printing from a USB Flash Drive ....................... . . . ........................ . . . . . ....................... . . ..... 127
Printing from a USB Flash Drive Already Inserted in the Printer .... . . . . ....................... . . . . . .. 128
@PrintByXerox . ........................ . . ........................ . . . . ....................... . . . . . ........................ . ......... 129
@PrintByXerox Overview .... . . . ........................ . . . ....................... . . . . . ........................ . . ........ 129
Printing with the @PrintByXerox App................... . . . . ....................... . . . . . ........................ . . . 129
5 Printing................................................................................................................................... 131
Printing Overview.............. . . . ........................ . . . ....................... . . . . . ........................ . . . .............. 132
Selecting Printing Options .. . . . ........................ . . ........................ . . . . ........................ . . . .............. 133
Print Driver Help........................ . . ......................... . . . ....................... . . . . . ........................ . . . 133
Windows Printing Options ....................... . . . . . ........................ . . . ........................ . . . ............ 134
Macintosh Printing Options................... . . . . ....................... . . . . . ........................ . ................ 136
UNIX and Linux Printing . . . . ........................ . . ........................ . . . . . ....................... . . . ........... 137
Mobile Printing Options . ........................ . . . ....................... . . . . . ........................ . . ............... 139
Print Jobs..................... . . . ....................... . . . . . ........................ . . ........................ . . . . ................... 141
Managing Jobs ........................ . . ........................ . . . . . ....................... . . . ........................ . . . . . 141
Printing Special Job Types................. . . . . ........................ . . . . ........................ . . ................... 141
Printing Features............... . ........................ . . . . . ....................... . . . . ........................ . . ................ 145
Selecting Paper Options for Printing ........ . . . . ........................ . . ........................ . . . . . ............ 145
Printing on Both Sides of the Paper ........................ . . . . . ....................... . . . . ........................ 145
Xerox Black and White ..................... . . ........................ . . . . ........................ . . . ..................... 146
Print Quality........... . . . ....................... . . . . . ........................ . . ........................ . . . . ................... 146
Image Options........................ . . . ........................ . . . . . ....................... . . . ........................ . . . . . 146
Printing Multiple Pages to a Single Sheet .... . . ........................ . . . . ....................... . . . . . ......... 147
Printing Booklets................ . . ......................... . . . ....................... . . . . . ........................ . . ........ 148
Using Special Pages .............. . . . . ........................ . . ........................ . . . . . ....................... . . . .... 148
Printing Watermarks for Windows ........................ . . . ....................... . . . . . . ....................... . . . 150
Orientation .. . . ....................... . . . . ........................ . . ........................ . . . . . ....................... . . . .... 151
Advanced Tab ................ . . . . . ........................ . ........................ . . . . . ....................... . . . . .......... 152
Using Custom Paper Sizes . . ........................ . . ........................ . . . . ....................... . . . . . ................ 153
Printing on Custom Paper Sizes . . ........................ . . . . ........................ . . ........................ . . . . . . 153
Defining Custom Paper Sizes........... . . . ....................... . . . . . ........................ . . . ..................... 153
6 Paper and Media ................................................................................................................. 155
Paper and Media Overview................. . . . . ........................ . . . ....................... . . . . . ....................... 156
Supported Paper .... . . . . . ....................... . . . ........................ . . . . ....................... . . . . . ....................... 157
Ordering Paper............... . . . ........................ . . . ........................ . . . . ........................ . . ............ 157
General Paper Loading Guidelines .. ....................... . . . . . ........................ . . ....................... . . . 157
Paper That Can Damage Your Printer............. . . . ........................ . . . ........................ . . . . . ..... 157
Paper Storage Guidelines ................. . . ........................ . . . . ........................ . . . . .................... 158
Supported Paper Types and Weights .................. . . ........................ . . . . ....................... . . . . . .. 158
Supported Standard Paper Sizes... . . . ........................ . . . . ....................... . . . . . ....................... 160
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Supported Standard Paper Sizes for Automatic 2-Sided Printing . . ......................... . ......... 162
Supported Paper Types and Weights for Automatic 2-Sided Printing........................ . . ..... 162
Supported Custom Paper Sizes ...... . . . . . ....................... . . . . ........................ . . ....................... 163
Paper Tray Settings .. . . ........................ . . ........................ . . . . . ....................... . . . . ........................ 164
Configuring Tray Settings. ....................... . . . . . ........................ . . ........................ . . . . ............ 164
Configuring Trays 3 and 4 of the Tandem Tray Module ...................... . . . . ........................ 164
Configuring Tray 6 ................ . . ......................... . . . ........................ . . . . ........................ . . ..... 165
Loading Paper................... . . . . . ....................... . . . ........................ . . . ........................ . . . . . ............ 168
Loading Paper in Trays 1-4............... . . . . ........................ . . ........................ . . . . . ................... 168
Loading Paper in Trays 3 and 4 of the Tandem Tray Module............. . . . . ....................... . . . 172
Loading Paper in the Bypass Tray..................... . . . ........................ . . . . . ....................... . . . .... 174
Loading Paper in Tray 6 ..... . . ........................ . . . . ....................... . . . . ........................ . . ......... 178
Printing on Special Paper . ........................ . . . ........................ . . . . . ....................... . . . .................. 180
Envelopes .... . . . . . ........................ . ........................ . . . . . ....................... . . . . ........................ . . . . 180
Labels ........................ . . ........................ . . . . . ....................... . . . ........................ . . . ................ 184
7 Maintenance ........................................................................................................................ 191
General Precautions ....................... . . ........................ . . . . . ....................... . . . ........................ . . . . . 192
Cleaning the Printer .................... . . . . ........................ . . ........................ . . . . . ....................... . . . .... 193
Cleaning the Exterior . . . ........................ . . . ........................ . . . ....................... . . . . . ................ 193
Cleaning the Interior...... . . . . . ........................ . . ........................ . . . . ....................... . . . . . ......... 194
Supplies ........................ . . . . . ........................ . ......................... . . . . ....................... . . . . ................. 199
Consumables ............. . . ........................ . . . . . ....................... . . . . ........................ . . ................ 199
Routine Maintenance Items............ . . . ....................... . . . . . ........................ . . ...................... 199
Ordering Supplies. . . . . . ....................... . . . ........................ . . . ........................ . . . . . ................... 209
Toner Cartridges . . . . ........................ . . . . ....................... . . . . . ........................ . . ...................... 210
Recycling Supplies . ....................... . . . . ........................ . . . ....................... . . . . . ....................... 210
Adjustments and Maintenance Procedures.. ........................ . . . . . ....................... . . . .................. 211
Color Registration ............... . . . . ....................... . . . . . ........................ . . ........................ . . . . ..... 211
Color Calibration............ . . . . . ........................ . . ......................... . . . ....................... . . . . . ......... 212
Adjusting Paper Registration.................. . . . ....................... . . . . . ........................ . . . .............. 213
Adjusting the Altitude .. . . . . ....................... . . . ........................ . . . ........................ . . . . . ............ 215
Managing the Printer . . . . . . ....................... . . ........................ . . . . ........................ . . . . .................... 216
Viewing the Meter Reading..................... . . . ........................ . . . ........................ . . . . ............. 216
Printing the Billing Summary Report..... . . . . ........................ . . ........................ . . . . ................ 216
Moving the Printer ........................ . . . ........................ . . . . . ....................... . . . ........................ . . . . . 217
8 Troubleshooting ................................................................................................................... 219
General Troubleshooting...... . . . . . ........................ . . . ........................ . . . ....................... . . . . . ......... 220
Printer Does Not Power On................... . ........................ . . . . . ....................... . . . . ................. 220
Printer Resets or Powers Off Frequently ......... . . . ....................... . . . . . ........................ . . . ....... 220
Printer Does Not Print ........ . . . . . ....................... . . . ........................ . . . ........................ . . . . . ..... 221
Printing Takes Too Long . . . . . . ........................ . . ........................ . . . . ....................... . . . . . ......... 222
Document Prints from Wrong Tray . ....................... . . . . . ........................ . . ........................ . . 223
Automatic 2-Sided Printing Problems ........ . . . ........................ . . . . . ....................... . . . ........... 223
Printer is Making Unusual Noises ..... . . . . ........................ . . ........................ . . . . . ................... 223
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Paper Tray Will Not Close......... . . ........................ . . . . . ....................... . . . ........................ . . . . . 224
Condensation has Formed Inside the Printer ................. . . ........................ . . . . ................... 224
Paper Jams ............... . . . ........................ . . . . ....................... . . . . . ........................ . ....................... 225
Locating Paper Jams .. ........................ . . . ........................ . . . . . ....................... . . . .................. 225
Minimizing Paper Jams .. . . . . . ........................ . . ........................ . . . . ....................... . . . . . ......... 226
Clearing Paper Jams ....................... . . . ....................... . . . . . ........................ . . ...................... 228
Troubleshooting Paper Jams ................ . . . . . ....................... . . . . ........................ . . ................ 237
Clearing Finisher Jams ................. . . . . . . ....................... . . . ........................ . . . ....................... 239
Print-Quality Problems... . . . ........................ . . . ........................ . . . . . ....................... . . ................... 248
Controlling Print Quality.......... . . . ........................ . . . . . ....................... . . ......................... . . . . . 248
Paper and Media.. . ....................... . . . . ........................ . . . ....................... . . . . . ....................... 248
Solving Print-Quality Problems ...................... . . . ....................... . . . . . ........................ . . . ....... 249
Copy and Scan Problems............. . . . ......................... . . ........................ . . . . . ....................... . . . .... 254
Fax Problems . ........................ . . . ........................ . . . . ........................ . . ........................ . . . . ......... 255
Problems Sending Faxes....................... . . ........................ . . . . ....................... . . . . . ................ 255
Problems Receiving Faxes... . . . . . ....................... . . . ........................ . . . ........................ . . . . . ..... 256
Getting Help ................... . . . ........................ . . . . ........................ . . ........................ . . . . ................ 257
Viewing Warning Messages on the Control Panel .. . . . . . ........................ . . ........................ . . 257
Viewing Current Errors on the Control Panel .. . . . ....................... . . . . . ........................ . . ........ 257
Using the Integrated Troubleshooting Tools....... . . ........................ . . . . ....................... . . . . . .. 257
Online Support Assistant .. ....................... . . . ......................... . . ........................ . . . . . ............ 257
More Information about Your Printer .......... . . . . . ....................... . . ........................ . . . . ......... 258
A Specifications........................................................................................................................ 259
Printer Configurations and Options ...................... . . . . . ........................ . . ........................ . . . . ..... 260
Available Configurations..................... . . ........................ . . . . . ....................... . . . . ................. 260
Configurations............... . . . . . ........................ . ........................ . . . . . ....................... . . . . .......... 260
Features...................... . . ........................ . . . . ....................... . . . . . ........................ . ................ 261
Options and Upgrades ..................... . . . ........................ . . . ........................ . . . . . ................... 264
Physical Specifications ................ . . . ........................ . . . ........................ . . . . . ....................... . . ..... 266
Weights and Dimensions...... . . . ....................... . . . . . ........................ . . . ........................ . . . ..... 266
Total Space Requirements.. . . . . . ....................... . . . . ........................ . . ........................ . . . . . ..... 269
Environmental Specifications ........... . . . . ....................... . . . . . ........................ . . ........................ . . 272
Temperature ............... . . . . ........................ . . ........................ . . . . ........................ . . . . ............. 272
Relative Humidity .. . . . ....................... . . . . ........................ . . ........................ . . . . . ................... 272
Elevation ................ . . . . . ........................ . . . ........................ . . . ....................... . . . . . ................ 272
Electrical Specifications..... . . . ........................ . . . ....................... . . . . . ........................ . . . .............. 273
Power Supply Voltage and Frequency.................... . . ........................ . . . . . ....................... . . . 273
Power Consumption ........... . . . . . ....................... . . . . ........................ . . ........................ . . . . . ..... 273
ENERGY STAR Qualified Product. . . . . ....................... . . . ........................ . . . . ....................... . . . 273
Recycling Supplies . ....................... . . . . ........................ . . . ....................... . . . . . ....................... 274
Performance Specifications .. ........................ . . . ....................... . . . . . ........................ . . . .............. 275
Print Speed ................. . ........................ . . . . . ....................... . . . . ........................ . . ................ 275
B Regulatory Information...................................................................................................... 277
Basic Regulations.............. . ........................ . . . . . ....................... . . . . ........................ . . ................ 278
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Xerox®VersaLink®C70XX Color Multifunction Printer
User Guide
Table of Contents
ENERGY STAR ................. . . . . ........................ . . . . ........................ . . ........................ . . . . ......... 278
Power Consumption and Activation Time . ........................ . . ........................ . . . . ................ 278
Default Power Saver Settings ..................... . . ........................ . . . . . ....................... . . . . .......... 279
Environmental Benefits of Duplex Printing ..... . . . ........................ . . . ........................ . . . . . ..... 279
Paper Types .................... . . . . ........................ . . . . ........................ . . ........................ . . . . ......... 279
Regulatory Information for 2.4-GHz and 5-GHz Wireless Network Adapters ................. . . . 279
United States FCC Regulations......... . . . ........................ . . . ........................ . . . . . ................... 280
Canada.................... . . . . ........................ . . . . ........................ . . ........................ . . . . ................ 280
Certifications in Europe.................... . . . . . ........................ . . ........................ . . . . ................... 281
European Union Lot 4 Imaging Equipment Agreement Environmental
Information............. . . . . ........................ . . . . ........................ . . ........................ . . . . ................ 281
Eurasian Economic Community Certification ........................ . . . . . ....................... . . . ........... 281
Germany...... . . . . ........................ . . ........................ . . . . . ....................... . . . ........................ . . . . . 282
Turkey RoHS Regulation ....................... . . . . . ....................... . . . ........................ . . . ................ 282
Copy Regulations..................... . . . . . ....................... . . . ........................ . . . ........................ . . . . . ..... 283
United States. ....................... . . . . . ........................ . . . ........................ . . . ....................... . . . . . .. 283
Canada.................... . . . . ........................ . . . . ........................ . . ........................ . . . . ................ 284
Other Countries....... . . . . ........................ . . ........................ . . . . . ....................... . . . . ................. 285
Fax Regulations......... . . ........................ . . . . . ....................... . . . . ........................ . . ....................... 286
United States. ....................... . . . . . ........................ . . . ........................ . . . ....................... . . . . . .. 286
Canada.................... . . . . ........................ . . . . ........................ . . ........................ . . . . ................ 287
European Union........... . . . . ....................... . . . . . ........................ . ........................ . . . . . ............ 288
New Zealand .............. . . ........................ . . . . ....................... . . . . . ........................ . . ............... 289
South Africa. . . ....................... . . . . . ........................ . . . ........................ . . . ....................... . . . . . . . 289
Safety Certification .. . ......................... . . ....................... . . . . . . ....................... . . . ........................ . 290
Material Safety Data Sheets ....... . . ........................ . . . . ........................ . . . . ........................ . . ..... 291
C Recycling and Disposal ....................................................................................................... 293
All Countries ................ . . . ....................... . . . . . ........................ . . . ........................ . . . ................... 294
North America . ........................ . . . . ........................ . . ........................ . . . . ........................ . . . . ...... 295
European Union............... . . ........................ . . . . . ....................... . . . . ........................ . . ................ 296
Domestic/Household Environment . . . . ........................ . . ........................ . . . . ....................... 296
Professional/Business Environment. . . . . ....................... . . . . . ........................ . ....................... 296
Collection and Disposal of Equipment and Batteries......... . . . . . ........................ . . ............... 296
Battery Symbol Note............... . . . ........................ . . . . ........................ . . ........................ . . . . . . 297
Battery Removal ............ . . . . . ........................ . . ......................... . . . ....................... . . . . . ......... 297
Other Countries.......... . . . . . ....................... . . . ........................ . . . ........................ . . . . . ................... 298
D Apps Features....................................................................................................................... 299
Xerox®VersaLink®C70XX Color Multifunction Printer
User Guide
9
Table of Contents
10
Xerox®VersaLink®C70XX Color Multifunction Printer
User Guide
1
Safety
This chapter contains:
• Notices and Safety. ........................ . . . ....................... . . . . . ........................ . . . ........................ . . . ....... 12
• Electrical Safety .................. . . . ........................ . . . . ........................ . . ........................ . . . . .................. 13
• Operational Safety. ........................ . . . ....................... . . . . . ........................ . . ........................ . . . . ....... 15
• Maintenance Safety................. . . . ........................ . . . ........................ . . . . . ....................... . . . ............. 17
• Printer Symbols . ........................ . . . . ........................ . . . . ........................ . . ....................... . . . . . ........... 18
• Environmental, Health and Safety Contact Information ........................ . . . . . ....................... . . . ...... 20
Your printer and the recommended supplies have been designed and tested to meet strict safety
requirements. Attention to the following information ensures the continued safe operation of your
Xerox printer.
Xerox®VersaLink®C70XX Color Multifunction Printer
User Guide
11
Safety
Notices and Safety
Read the following instructions carefully before operating your printer. Refer to these instructions to
ensure the continued safe operation of your printer.
Your Xerox
include safety agency evaluation and certification, and compliance with electromagnetic regulations
and established environmental standards.
The safety and environment testing and performance of this product have been verified using Xerox
materials only.
®
printer and supplies are designed and tested to meet strict safety requirements. These
Note: Unauthorized alterations, which can include the addition of new functions or connection
of external devices, can affect the product certification. For more information, contact your
Xerox representative.
®
12
Xerox®VersaLink®C70XX Color Multifunction Printer
User Guide
Electrical Safety
GGeenneerraall GGuuiiddeelliinneess
WARNING:
• Do not push objects into slots or openings on the printer. Touching a voltage point or
shorting out a part could result in fire or electric shock.
• Do not remove the covers or guards that are fastened with screws unless you are installing
optional equipment and are instructed to do so. Power off the printer when performing
these installations. Disconnect the power cord when removing covers and guards for
installing optional equipment. Except for user-installable options, there are no parts that
you can maintain or service behind these covers.
The following are hazards to your safety:
• The power cord is damaged or frayed.
• Liquid is spilled into the printer.
• The printer is exposed to water.
Safety
• The printer emits smoke, or the surface is unusually hot.
• The printer emits unusual noise or odors.
• The printer causes a circuit breaker, fuse, or other safety device to activate.
If any of these conditions occur, do the following:
1. Power off the printer immediately.
2. Disconnect the power cord from the electrical outlet.
3. Call an authorized service representative.
PPoowweerr CCoorrdd
Use the power cord supplied with your printer.
• Plug the power cord directly into a properly grounded electrical outlet. Ensure that each end of the
cord is connected securely. If you do not know if an outlet is grounded, ask an electrician to check
the outlet.
WARNING: To avoid risk of fire or electrical shock, do not use extension cords, power
strips, or power plugs for more than 90 days. When a permanent outlet receptacle
cannot be installed, use only one factory-assembled extension cord of the appropriate
gauge for each printer or multifunction printer. Always adhere to national and local
building, fire, and electrical codes regarding length of cord, conductor size, grounding,
and protection.
• Do not use a ground adapter plug to connect the printer to an electrical outlet that does not have
a ground connection terminal.
• Verify that the printer is plugged into an outlet that is providing the correct voltage and power.
Review the electrical specification of the printer with an electrician if necessary.
• Do not place the printer in an area where people can step on the power cord.
Xerox
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VersaLink®C70XX Color Multifunction Printer
User Guide
13
Safety
• Do not place objects on the power cord.
• Do not plug or unplug the power cord while the power switch is in the On position.
• If the power cord becomes frayed or worn, replace it.
• To avoid electrical shock and damage to the cord, grasp the plug when unplugging the power
cord.
The power cord is attached to the printer as a plug-in device on the back of the printer. If it is
necessary to disconnect all electrical power from the printer, disconnect the power cord from the
electrical outlet.
EEmmeerrggeennccyy PPoowweerr OOffff
If any of the following conditions occur, power off the printer immediately and disconnect the power
cord from the electrical outlet. Contact an authorized Xerox service representative to correct the
problem if:
• The equipment emits unusual odors or makes unusual noises.
• The power cable is damaged or frayed.
• A wall panel circuit breaker, fuse, or other safety device has been tripped.
• Liquid is spilled into the printer.
• The printer is exposed to water.
• Any part of the printer is damaged.
TTeelleepphhoonnee LLiinnee CCoorrdd
WARNING: To reduce the risk of fire, use only No. 26 American Wire Gauge (AWG) or larger
telecommunication line cord.
14
Xerox®VersaLink®C70XX Color Multifunction Printer
User Guide
Safety
Operational Safety
Your printer and supplies were designed and tested to meet strict safety requirements. These include
safety agency examination, approval, and compliance with established environmental standards.
Your attention to the following safety guidelines helps to ensure the continued, safe operation of your
printer.
OOppeerraattiioonnaall GGuuiiddeelliinneess
• Do not remove any trays when the printer is printing.
• Do not open the doors when the printer is printing.
• Do not move the printer when it is printing.
• Keep hands, hair, neckties, and so on, away from the exit and feed rollers.
• Covers, which require tools for removal, protect the hazard areas within the printer. Do not remove
the protective covers.
• Do not override any electrical or mechanical interlock devices.
• Do not attempt to remove paper that is jammed deeply inside the printer. Switch off the printer
promptly and contact your local Xerox representative.
WARNING:
• The metallic surfaces in the fuser area are hot. Always use caution when removing paper
jams from this area and avoid touching any metallic surfaces.
• To avoid a tip hazard, do not push or move the device with all the paper trays extended.
OOzzoonnee RReelleeaassee
This printer produces ozone during normal operation. The amount of ozone produced is dependent on
copy volume. Ozone is heavier than air and is not produced in amounts large enough to harm anyone.
Install the printer in a well-ventilated room.
For more information in the United States and Canada, go to www.xerox.com/environment. In other
markets, please contact your local Xerox representative or go to www.xerox.com/environment_europe.
PPrriinntteerr LLooccaattiioonn
• Place the printer on a level, solid, non-vibrating surface with adequate strength to hold its weight.
To find the weight for your printer configuration, refer to Physical Specifications.
• Do not block or cover the slots or openings on the printer. These openings are provided for
ventilation and to prevent overheating of the printer.
• Place the printer in an area where there is adequate space for operation and servicing.
• Place the printer in a dust-free area.
• Do not store or operate the printer in an extremely hot, cold, or humid environment.
• Do not place the printer near a heat source.
• Do not place the printer in direct sunlight to avoid exposure to light-sensitive components.
®
Xerox
VersaLink®C70XX Color Multifunction Printer
User Guide
15
Safety
• Do not place the printer where it is directly exposed to the cold air flow from an air conditioning
system.
• Do not place the printer in locations susceptible to vibrations.
• For optimum performance, use the printer at the elevations specified in Elevation.
PPrriinntteerr SSuupppplliieess
• Use the supplies designed for your printer. The use of unsuitable materials can cause poor
performance and a possible safety hazard.
• Follow all warnings and instructions marked on, or supplied with, the product, options, and
supplies.
• Store all consumables in accordance with the instructions given on the package or container.
• Keep all consumables away from the reach of children.
• Never throw toner, toner cartridges, drum cartridges, or waste cartridges into an open flame.
• When handling cartridges, for example toner and such, avoid skin or eye contact. Eye contact can
cause irritation and inflammation. Do not attempt to disassemble the cartridge, which can
increase the risk of skin or eye contact.
Caution: Use of non-Xerox supplies is not recommended. The Xerox Warranty, Service
Agreement, and Total Satisfaction Guarantee do not cover damage, malfunction, or
degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies
not specified for this printer. The Total Satisfaction Guarantee is available in the United States
and Canada. Coverage could vary outside these areas. Please contact your Xerox representative
for details.
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Xerox®VersaLink®C70XX Color Multifunction Printer
User Guide
Safety
Maintenance Safety
• Do not attempt any maintenance procedure that is not specifically described in the
documentation supplied with your printer.
• Clean with a dry lint-free cloth only.
• Do not burn any consumables or routine maintenance items. For information on Xerox
recycling programs, go to www.xerox.com/gwa.
WARNING: Do not use aerosol cleaners. Aerosol cleaners can cause explosions or fires when
used on electromechanical equipment.
When installing the device in a hallway or similar restricted area, additional space requirements can
apply. Ensure that you comply with all workspace safety regulations, building codes, and fire codes for
your area.
®
supplies
Xerox
®
VersaLink®C70XX Color Multifunction Printer
User Guide
17
Safety
Printer Symbols
Symbol Description
Warning:
Indicates a serious hazard that can result in death or
serious injury if not avoided.
Hot Warning:
Hot surface on or in the printer. Use caution to avoid
personal injury.
Warning: Moving parts. To avoid personal injury, use
caution.
Caution:
Indicates a mandatory action to take in order to
avoid damage to the property.
Caution:
To avoid damage to the property, be careful not to
spill toner when handling the waste cartridge.
Do not touch the part or area of the printer.
Do not expose the drum cartridges to direct sunlight.
Do not burn the toner cartridges.
Do not burn the waste cartridge.
18
Do not burn the drum cartridges.
Xerox®VersaLink®C70XX Color Multifunction Printer
User Guide
Symbol Description
Do not use paper attached with staples or any form
of binding clip.
Do not use folded, creased, curled, or wrinkled paper.
Do not use inkjet paper.
Do not use transparencies or overhead projector
sheets.
Safety
Do not reload paper previously printed on or used.
Do not copy money, revenue stamps, or postage
stamps.
For details about all the printer symbols that appear on your printer, refer to the Printer Symbols
guide at www.xerox.com/office/VLC70XXdocs.
Xerox
®
VersaLink®C70XX Color Multifunction Printer
User Guide
19
Safety
Environmental, Health and Safety Contact Information
For more information on Environment, Health, and Safety in relation to this Xerox product and
supplies, contact:
• United States and Canada: 1-800-ASK-XEROX (1-800-275-9376)
• Europe: EHS-Europe@xerox.com
For product safety information in the United States and Canada, go to www.xerox.com/environment.
For product safety information in Europe, go to www.xerox.com/environment_europe.
20
Xerox®VersaLink®C70XX Color Multifunction Printer
User Guide
2
Getting Started
This chapter contains:
• Parts of the Printer ... . . . ........................ . . . . . ....................... . . ......................... . . . . ....................... . . . . . 22
• Power Options................ . . . . . ....................... . . . ......................... . . ........................ . . . . . ..................... 31
• Accessing the Printer . ........................ . . . ........................ . . . . . ....................... . . . ........................ . . . . ... 34
• Introduction to Apps . . ........................ . . ........................ . . . . . ....................... . . . . ........................ . . . ... 35
• Information Pages . ........................ . . . ....................... . . . . . ........................ . . . ........................ . . . ....... 36
• The Embedded Web Server ............... . . . ........................ . . . . . ....................... . . . ........................ . . . . ... 38
• Installation and Setup .. . . ....................... . . . . . ........................ . . ........................ . . . . ........................ . 41
• Connecting the Printer . . . . ....................... . . . . ......................... . . ....................... . . . . . ........................ . 42
• Installing the Software. . . . ....................... . . . . ........................ . . . ....................... . . . . . ........................ . 52
• More Information ......... . . . . . ........................ . . ........................ . . . . ........................ . . . ....................... 55
Xerox®VersaLink®C70XX Color Multifunction Printer
User Guide
21
Getting Started
Parts of the Printer
FFrroonntt VViieeww
1. Document Guides
2. Document Feeder Input Tray
3. Paper Output, shown with and without the
optional Center Top Tray
4. Front Door
5. Paper Trays: Configurations vary from 1 to
4 trays
6. Bypass Tray
7. USB Port
8. Control Panel
22
Xerox®VersaLink®C70XX Color Multifunction Printer
User Guide
DDuupplleexx AAuuttoommaattiicc DDooccuummeenntt FFeeeeddeerr
Getting Started
1. Document Feeder Cover
2. Paper Guides
3. Duplex Automatic Document Feeder Input
Tray
4. Document Output Tray
Xerox
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VersaLink®C70XX Color Multifunction Printer
User Guide
23
Getting Started
DDooccuummeenntt GGllaassss GGuuiiddeelliinneess
The document glass accommodates original size documents up to 332 x 437 mm (13.1 x 17.2 in.).
Use the document glass rather than the duplex automatic document feeder to copy or scan the
following types of original documents:
• Paper with paper clips or staples attached
• Paper with wrinkles, curls, folds, tears, or notches
• Coated or carbonless paper or items other than paper, such as cloth or metal
• Envelopes
• Books
DDuupplleexx AAuuttoommaattiicc DDooccuummeenntt FFeeeeddeerr GGuuiiddeelliinneess
The Duplex Automatic Document Feeder accommodates the following original-size documents:
• Width: 125–297 mm (4.9–11.7 in.)
• Length: 85–431 mm (3.3–17 in.)
• Weight: 38–128 g/m²
Follow these guidelines when loading original documents into the duplex automatic document feeder:
• Load original documents face up so that the top of the document enters the feeder first.
• Place only loose sheets of undamaged paper in the duplex automatic document feeder.
• Adjust the paper guides so that they fit against the original documents.
• Insert paper in the duplex automatic document feeder only when ink on the paper is dry.
• Do not load original documents above the MAX fill line.
24
Xerox®VersaLink®C70XX Color Multifunction Printer
User Guide
IInntteerrnnaall PPaarrttss
Getting Started
1. Transfer Roll
2. Fuser
3. IBT Belt Release
4. Toner Cartridges
5. Power Switch
6. Waste Cartridge
7. Drum Cartridges
Xerox
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VersaLink®C70XX Color Multifunction Printer
User Guide
25
Getting Started
RReeaarr VViieeww
1. Power Connection
2. USB Host Port
3. USB Device Port
4. Wi-Fi Connectivity Port
5. Ethernet Port
6. Foreign Device Interface
26
Xerox®VersaLink®C70XX Color Multifunction Printer
User Guide
CCoonnffiigguurraattiioonnss
Getting Started
1. Base Model; an optional second tray
without stand is available
2. Printer, Additional Trays, and Integrated
Office Finisher
3. Printer, Additional Trays, and Office
Finisher LX
4. Printer, Additional Trays, High-Capacity
Feeder, and Office Finisher LX with Booklet
Maker
Xerox
®
VersaLink®C70XX Color Multifunction Printer
User Guide
27
Getting Started
CCoonnttrrooll PPaanneell
The control panel consists of a touch screen and buttons you press to control the functions available
on the printer. The control panel:
• Displays the current operating status of the printer.
• Provides access to print, copy, and scan features.
• Provides access to reference materials.
• Provides access to Tools and Setup menus.
• Prompts you to load paper, replace supplies, and clear jams.
• Displays errors and warnings.
• Provides the Power/Wake button used for powering on or off the printer. This button also supports
the power-saver modes, and blinks to indicate the power status of the printer.
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Xerox®VersaLink®C70XX Color Multifunction Printer
User Guide
Getting Started
Item Name
1 Power/Wake Button This button serves several power-related functions.
2 Touch Screen Display The screen displays information and provides access to printer
Description
When the printer is powered off, this button powers on the
printer.
When the printer is powered on, pressing this button displays a
menu on the control panel. From this menu, you can choose to
enter Sleep mode, restart, or power off the printer.
When the printer is powered on, but in a low-power mode or
Sleep mode, pressing this button wakes the printer.
When the printer is powered on, holding this button for 10seconds turns off the printer.
This button blinks to indicate the power status of the printer.
When the light blinks slowly, the printer is in low-power mode
or Sleep mode.
When the light blinks rapidly, the printer is powering down, or
exiting a low-power mode.
functions.
3 Home Button This button provides access to the Home menu for access to
printer features, such as copy, scan, and fax.
4 NFC Area
(Optional)
5 Status LED This light blinks blue or amber to indicate printer status.
Near Field Communication (NFC), is a technology that enables
devices to communicate when they are within 10 cm (4 in.) of
each other. Use the NFC area to obtain a network interface or
to establish a TCP/IP connection between your device and the
printer.
Note: The indicator is visible when NFC is activated.
Blue
Blinks blue once to acknowledge a successful Authentication
request.
Blinks blue once slowly for a copy or print job initiated at the
control panel.
Blinks blue twice slowly for fax or print job received from the
network.
Blinks blue rapidly while the printer is powering up, or to signal
detection of a Wi-Fi Direct connection request.
Amber
Blinks amber to indicate an error condition or warning that
requires your attention. For example, an out of toner condition,
a paper jam, or out of paper for the current job.
Xerox®VersaLink®C70XX Color Multifunction Printer
User Guide
29
Getting Started
Item Name
6 Notification Banner Notifications and messages are displayed in a pop-up banner
7 Pause Icon When a job is being scanned or processed, a Pause icon
Description
It also blinks amber to indicate a system error, which typically
is associated with an error code.
below the apps area. To view the full notification, touch the
center of the banner. After you have reviewed the information,
touch X to close.
appears in the notification banner area. To pause the current
job, touch the Pause icon. The job pauses with the option to
resume or delete the job.
30
Xerox®VersaLink®C70XX Color Multifunction Printer
User Guide
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