Xerox C500V_DN User Manual

Version 1.0
April 2017
702P04961

®

Xerox

VersaLink

User Guide

®

C500 Color Printer

©2017 Xerox Corporation. All rights reserved. Xerox®, Xerox and Design®, Phaser®,
PhaserSMART®, PhaserMatch®, PhaserCal®, PhaserMeter™, CentreWare®, PagePack®,
eClick®, PrintingScout®, Walk-Up®, WorkCentre®, FreeFlow®, SMARTsend®, Scan to PC
Desktop®, MeterAssistant®, SuppliesAssistant®, XeroxSecureAccess Unified ID System®,
XeroxExtensible InterfacePlatform®, ColorQube®, Global PrintDriver®, and Mobile Express
Driver®are trademarks of Xerox Corporation in the United States and / or other countries.

Adobe®, Adobe PDF logo, Reader®, Adobe®Type Manager®, ATM™, Flash®, Macromedia®,
Photoshop®, and PostScript®are trademarks or registeredtrademarksof Adobe Systems,
Inc.

Apple®, Bonjour®, EtherTalk™, TrueType®, iPad®, iPhone®, iPod®, iPod touch®, AirPrint®and
the AirPrint®, Mac®, and Mac OS®are trademarks or registered trademarks of Apple Inc.
in the U.S. and other countries.

HP-GL®, HP-UX®, and PCL®are registered trademarks of Hewlett-Packard Corporation in
the United States and/or other countries.

IBM®and AIX®are registered trademarks of International Business Machines Corporation
in the United States and/or other countries.

Microsoft®, Windows Vista®, Windows®, and Windows Server®are registered trademarks
of Microsoft Corporation in the United States and other countries.

Novell®, NetWare®, NDPS®, NDS®, IPX™, and Novell Distributed Print Services™ are
trademarks or registered trademarks of Novell, Inc. in the United States and other
countries.

SGI®and IRIX®are registered trademarks of Silicon Graphics International Corp. or its
subsidiaries in the United States and/or other countries.

Sun, Sun Microsystems, and Solaris are trademarks or registered trademarks of Oracle
and/or its affiliates in the United States and other countries.

McAfee®, ePolicy Orchestrator®, and McAfeeePO™are trademarks or registeredtrademarks
of McAfee, Inc. in the United States and other countries.

UNIX®is a trademark in the United States and other countries, licensed exclusively
through X/ Open Company Limited.

PANTONE®and other Pantone, Inc. trademarks are the property of Pantone, Inc.

MOPRIA™is a trademark of the MOPRIA Alliance Inc.

April 2017

Table of Contents

1 Safety....................................................................................................1-1

Notices and Safety..............................................................................................................1-1

Electrical Safety....................................................................................................................1-2

General Guidelines.................................................................................................1-2

Power Cord................................................................................................................1-2

Emergency Turn Off...............................................................................................1-3

Operational Safety..............................................................................................................1-3

Operational Guidelines.........................................................................................1-3

Ozone Release..........................................................................................................1-4

Printer Location.......................................................................................................1-4

Printer Supplies........................................................................................................1-4

Maintenance Safety...........................................................................................................1-5

Printer Symbols.....................................................................................................................1-5

Environmental, Health, and Safety Contact Information...................................1-7

2 Getting Started..................................................................................2-1

Parts of the Printer...............................................................................................................2-1

Front View.................................................................................................................2-1

Internal Parts............................................................................................................2-2

Rear View...................................................................................................................2-2

Options.......................................................................................................................2-3

Control Panel............................................................................................................2-3

Power Options.......................................................................................................................2-5

Powering On the Printer or Exiting Low-Power or Sleep Mode.............2-5

Restarting, Placing in Sleep Mode, or Powering Off the

Printer................................................................................................................2-6

Accessing the Printer..........................................................................................................2-6

Information Pages.................................................................................................2-6

Printing Information Pages...................................................................2-7

Configuration Report...............................................................................2-7

Logging In.................................................................................................................2-8

Logging In at the Control Panel..........................................................2-8

Introduction to Apps..........................................................................................................2-8

The Embedded Web Server..............................................................................................2-8

Accessing the Embedded Web Server............................................................2-9

Finding the IP Address of Your Printer...........................................................2-9

User Guide

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Table of Contents

Installation and Setup.......................................................................................................2-9

More Information.............................................................................................................2-26

Viewing the IP Printer Address on the Control Panel..................2-9

Obtaining the Printer IP Address from the Configuration

Report..................................................................................................2-9

Installation and Setup Overview......................................................................2-9

Selecting a Location for the Printer..............................................................2-10

Opening the Output Tray Extension...............................................2-10

Connecting the Printer.......................................................................................2-11

Selecting a Connection Method.......................................................2-11

Connecting to a Computer Using USB..........................................2-11

Connecting to a Wired Network.......................................................2-12

Connecting to a Wireless Network..................................................2-12

Initial Printer Setup................................................................................2-21

Configuring AirPrint...............................................................................2-21

Configuring Google Cloud Print........................................................2-22

Installing the Software......................................................................................2-23

Operating System Requirements.....................................................2-23

Installing the Print Drivers for a Windows Network

Printer................................................................................................2-23

Installing the Print Drivers for a Windows USB Printer............2-24

Installing the Drivers and Utilities for Macintosh OS X...........2-24

Installing Drivers and Utilities for UNIX and Linux..................2-25

Installing the Printer as a Web Service on Devices...................2-25

3 Customize and Personalize............................................................3-1

Customize and Personalize Overview...........................................................................3-1

Customizing or Personalizing the Home Screen......................................................3-1

Hiding or Showing an App on the Home Screen.......................................3-1

Rearranging Apps on the Home screen.........................................................3-2

Customizing or Personalizing the Apps.......................................................................3-2

Customizing or Personalizing the Feature List............................................3-2

Saving Presets..........................................................................................................3-2

Deleting a Saved Preset..........................................................................3-3

Removing App Customization...........................................................................3-3

4 Xerox Apps...........................................................................................4-1

Xerox App Gallery................................................................................................................4-1

Xerox App Gallery Overview...............................................................................4-1

Creating a Xerox App Gallery Account...........................................................4-1

Logging into your Xerox App Gallery Account............................................4-2

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Installing or Updating an App from the Xerox App Gallery..................4-3

Installing an App from the App Gallery...........................................4-3

Updating an App from the App Gallery...........................................4-3

Device.......................................................................................................................................4-3

Device Overview......................................................................................................4-3

Device Options...........................................................................................4-4

About...........................................................................................................................4-5

Information Pages....................................................................................4-5

Supply Status...........................................................................................................4-6

Checking the Supplies Status at the Control Panel.....................4-6

Customizing Supplies Alert Settings..................................................4-6

Setting Up Email Alerts...........................................................................4-6

Billing and Usage Counters................................................................................4-7

Reset to Factory Defaults....................................................................................4-7

Remote Services......................................................................................................4-7

Jobs............................................................................................................................................4-8

Jobs Overview...........................................................................................................4-8

Managing Jobs........................................................................................................4-8

Pausing the Print Job with the Option to Delete It.....................4-8

Viewing, Printing, or Deleting Saved and Secure Jobs...............4-8

Printing a Job Held for Resources.......................................................4-9

Managing Special Job Types.............................................................................4-9

Saved Job.....................................................................................................4-9

Secure Print...............................................................................................4-10

Personal Print...........................................................................................4-11

Sample Set................................................................................................4-12

Managing Jobs Using the Embedded Web Server.................................4-13

Submitting Jobs for Printing Using the Embedded Web

Server................................................................................................4-13

Print from USB....................................................................................................................4-13

Print from USB Overview...................................................................................4-13

Printing from a USB Flash Drive.....................................................................4-13

Printing from a USB Flash Drive.......................................................4-14

Printing from a USB Flash Drive Already Inserted in the

Printer................................................................................................4-14

5 Printing..................................................................................................5-1

Printing Overview.................................................................................................................5-1

Selecting Printing Options................................................................................................5-1

Print Driver Help......................................................................................................5-2

Windows Printing Options..................................................................................5-2

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Printing from a USB Flash Drive.....................................................................................5-7

Printing Features..................................................................................................................5-8

Selecting Printing Options for an Individual Job for

Windows.............................................................................................5-2

Setting Default Printing Options for Windows..............................5-2

Selecting Printing Defaults in Windows for a Shared Network

Printer..................................................................................................5-3

Saving a Set of Commonly Used Printing Options for

Windows.............................................................................................5-3

Macintosh Printing Options................................................................................5-4

Selecting Printing Options for Macintosh........................................5-4

Saving a Set of Commonly Used Printing Options for

Macintosh..........................................................................................5-4

UNIX and Linux Printing......................................................................................5-4

Xerox Printer Manager............................................................................5-4

Printing with xeroxprint..........................................................................5-6

Printing from a Linux Workstation.....................................................5-6

Mobile Printing Options.......................................................................................5-6

Printing with Wi-Fi Direct.......................................................................5-6

Printing with AirPrint................................................................................5-7

Printing from a MOPRIA-Enabled Mobile Device.........................5-7

Printing from a USB Flash Drive Already Inserted in the

Printer................................................................................................................5-8

Managing Jobs........................................................................................................5-8

Pausing the Print Job with the Option to Delete It.....................5-9

Viewing, Printing, or Deleting Jobs.....................................................5-9

Printing Special Job Types...................................................................................5-9

Saved Job.....................................................................................................5-9

Secure Print...............................................................................................5-10

Personal Print...........................................................................................5-11

Sample Set................................................................................................5-12

Selecting Paper Options for Printing............................................................5-13

Scaling......................................................................................................................5-13

Printing on Both Sides of the Paper.............................................................5-13

Printing a 2-Sided Document............................................................5-13

2-Sided Page Layout Options............................................................5-14

Print Quality...........................................................................................................5-14

Image Options......................................................................................................5-14

Image Shift............................................................................................................5-15

Color Adjustments...............................................................................................5-15

Lightness....................................................................................................5-15

Contrast......................................................................................................5-15

Saturation..................................................................................................5-15

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Color Cast..................................................................................................5-15

Printing Mirror Images......................................................................................5-16

Printing Multiple Pages to a Single Sheet..................................................5-16

Printing Booklets..................................................................................................5-16

Selecting Finisher Options................................................................................5-17

Selecting Mailbox Options...............................................................................5-17

Using Special Pages............................................................................................5-17

Printing Cover Pages..............................................................................5-17

Printing Insert Pages.............................................................................5-18

Printing Exception Pages.....................................................................5-18

Printing Watermarks for Windows................................................................5-19

Orientation.............................................................................................................5-20

Printing Banner Pages........................................................................................5-20

Selecting Job Completion Notification for Windows............................5-21

Using Custom Paper Sizes.............................................................................................5-21

Printing on Custom Paper Sizes......................................................................5-21

Printing on Custom Paper Size from Windows...........................5-21

Printing on Custom Paper Size from Macintosh.........................5-21

Defining Custom Paper Sizes..........................................................................5-22

Creating and Saving Custom Paper Sizes in the Print

Driver.................................................................................................5-22

Defining a Custom Paper Size at the Control Panel.................5-22

6 Paper and Media...............................................................................6-1

Paper and Media Overview..............................................................................................6-1

Supported Paper...................................................................................................................6-1

Recommended Media..........................................................................................6-1

Ordering Paper.........................................................................................................6-2

General Paper Loading Guidelines..................................................................6-2

Paper That Can Damage Your Printer............................................................6-2

Paper Storage Guidelines....................................................................................6-2

Supported Paper Types and Weights..............................................................6-3

Supported Paper Types and Weights for Automatic 2-Sided

Printing.............................................................................................................6-3

Supported Standard Paper Sizes......................................................................6-4

Supported Standard Paper Sizes for Automatic 2-Sided

Printing.............................................................................................................6-4

Supported Custom Paper Sizes.........................................................................6-5

Changing Paper Settings.....................................................................................6-5

Loading Paper.......................................................................................................................6-6

Loading Paper in the Bypass Tray....................................................................6-6

Configuring Tray 1 and Trays 2–5 for the Paper Length.........................6-9

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Loading Paper in Tray 1 and Trays 2–5.......................................................6-10

Loading Paper in the High Capacity Feeder (HCF).................................6-13

Setting the Tray Mode.......................................................................................6-15

Configuring the Tray Mode for Trays 1–5.....................................6-15

Printing on Special Paper...............................................................................................6-16

Envelopes................................................................................................................6-16

Guidelines for Printing Envelopes.....................................................6-16

Loading Envelopes in the Bypass Tray...........................................6-16

Loading Envelopes in Tray 1..............................................................6-20

Labels........................................................................................................................6-21

Guidelines for Printing Labels............................................................6-21

Loading Labels in the Bypass Tray...................................................6-22

Loading Labels in Tray 1......................................................................6-23

Glossy Cardstock..................................................................................................6-24

Guidelines for Printing on Glossy Cardstock................................6-25

7 Maintenance.......................................................................................7-1

General Precautions............................................................................................................7-1

Cleaning the Printer............................................................................................................7-2

Cleaning the Exterior............................................................................................7-2

Cleaning the Interior.............................................................................................7-2

Cleaning the LED Lenses........................................................................7-2

Cleaning the Color-Density Sensors...................................................7-7

Adjustments and Maintenance Procedures..............................................................7-8

Color Registration...................................................................................................7-8

Performing a Color Registration Adjustment.................................7-8

Adjusting Paper Registration.............................................................................7-8

Verifying Paper Registration.................................................................7-8

Performing a Paper Registration Adjustment................................7-9

Transfer Voltage Adjustment..........................................................................7-10

Adjusting the Fuser.............................................................................................7-11

Adjusting the Altitude........................................................................................7-11

Performing a Developer and Transfer Roller Cleaning

Procedure......................................................................................................7-11

Performing a Transfer Belt Cleaning Mode Procedure..........................7-12

Supplies.................................................................................................................................7-12

Consumables.........................................................................................................7-12

Routine Maintenance Items............................................................................7-12

Ordering Supplies.................................................................................................7-13

When to Order Supplies.......................................................................7-13

Supply Status...........................................................................................7-13

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Supplies Usage Report.........................................................................7-14

Toner Cartridges...................................................................................................7-14

General Precautions...............................................................................7-14

Replacing a Toner Cartridge...............................................................7-14

Recycling Supplies...............................................................................................7-15

Managing the Printer......................................................................................................7-15

Viewing the Meter Reading.............................................................................7-15

Printing the Billing Summary Report............................................................7-15

Moving the Printer............................................................................................................7-16

8 Troubleshooting.................................................................................8-1

General Troubleshooting..................................................................................................8-1

Printer Does Not Power On.................................................................................8-1

Printer Resets or Powers Off Frequently........................................................8-2

Printer Does Not Print...........................................................................................8-2

Printing Takes Too Long.......................................................................................8-4

Document Prints From Wrong Tray.................................................................8-4

Automatic 2-Sided Printing Problems............................................................8-5

Printer is Making Unusual Noises.....................................................................8-5

Paper Tray Will Not Close....................................................................................8-5

Condensation has Formed Inside the Printer..............................................8-5

Paper Jams.............................................................................................................................8-6

Locating Paper Jams.............................................................................................8-6

Minimizing Paper Jams........................................................................................8-7

Clearing Paper Jams..............................................................................................8-8

Clearing Paper Jams from the Bypass Tray....................................8-8

Clearing Paper Jams from the Tray 1 Area...................................8-10

Clearing Paper Jams from the Trays 2–5 Areas..........................8-12

Clearing Paper Jams from the Fuser Area....................................8-14

Troubleshooting Paper Jams...........................................................................8-15

Multiple Sheets Pulled Together.......................................................8-15

Paper Misfeeds........................................................................................8-16

Label and Envelope Misfeeds............................................................8-16

Paper Jam Message Stays On...........................................................8-17

Jams During Automatic 2-Sided Printing.....................................8-17

Print-Quality Problems.....................................................................................................8-17

Controlling Print-Quality...................................................................................8-18

Paper and Media..................................................................................................8-18

Solving Print-Quality Problems.......................................................................8-19

Getting Help........................................................................................................................8-24

Viewing Warning Messages on the Control Panel..................................8-24

User Guide

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Viewing Current Errors on the Control Panel............................................8-25

Using the Integrated Troubleshooting Tools............................................8-25

Printing Information Pages................................................................8-25

Printing the Error History Report......................................................8-25

Online Support Assistant..................................................................................8-25

More Information................................................................................................8-25

A Specifications.....................................................................................A-1

Printer Configurations and Options.............................................................................A-1

Available Configurations.....................................................................................A-1

Standard Configurations with Models C500N and C500DN

...............................................................................................................A-1

Standard Features..................................................................................................A-1

Options and Upgrades.........................................................................................A-2

Physical Specifications.......................................................................................................A-3

Weights and Dimensions....................................................................................A-3

Standard Configuration.......................................................................................A-3

Optional 550-Sheet Feeder................................................................................A-3

Optional Cabinet with Casters..........................................................................A-4

Optional High-Capacity Feeder with Casters..............................................A-4

Height Measurements for Configurations....................................................A-4

Height Configurations for Optional Feeders..................................A-4

Height Configurations for Optional Feeders with

Casters.................................................................................................A-4

Height Configurations for Optional Feeders with Cabinet

and Casters.......................................................................................A-5

Height Configurations forthe Optional High-Capacity Feeder

(HCF) with Casters..........................................................................A-5

Total Space Requirements without Options................................................A-5

Clearance Requirements......................................................................................A-6

Clearance Requirements for Standard Configuration................A-6

Environmental Specifications.........................................................................................A-6

Temperature.............................................................................................................A-6

Relative Humidity...................................................................................................A-6

Elevation....................................................................................................................A-6

Electrical Specifications....................................................................................................A-6

Power Supply Voltage and Frequency............................................................A-6

Power Consumption..............................................................................................A-7

Recycling Supplies..................................................................................................A-7

Performance Specifications.............................................................................................A-7

Print Speed................................................................................................................A-7

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Table of Contents

B Regulatory Information..................................................................B-1

Basic Regulations.................................................................................................................B-1

United States FCC Regulations.........................................................................B-1

Canada.......................................................................................................................B-2

European Union......................................................................................................B-2

Eurasian Economic Community Certification.............................................B-2

European Union Lot 4 Imaging Equipment Agreement

Environmental Information.....................................................................B-2

Environmental Information Providing Environmental

Solutions and Reducing Cost......................................................B-2

Germany....................................................................................................................B-4

Germany - Blue Angel..............................................................................B-4

Blendschutz.................................................................................................B-4

Lärmemission..............................................................................................B-5

Importeur.....................................................................................................B-5

Turkey RoHS Regulation.......................................................................................B-5

Regulatory Information for 2.4-GHz and 5-GHz Wireless Network

Adapter............................................................................................................B-5

Material Safety Data Sheets...........................................................................................B-5

C Recycling and Disposal....................................................................C-1

All Countries...........................................................................................................................C-1

North America.......................................................................................................................C-1

European Union...................................................................................................................C-1

Domestic/Household Environment.................................................................C-1

Professional/Business Environment................................................................C-2

Collection and Disposal of Equipment and Batteries..............................C-2

Business Users in the European Union.............................................C-2

Disposal Outside of the European Union........................................C-2

Battery Symbol Note............................................................................................C-3

Battery Removal.....................................................................................................C-3

Other Countries....................................................................................................................C-3

User Guide

ixXerox®VersaLink®C500 Color Printer

Table of Contents

Xerox®VersaLink®C500 Color Printerx

User Guide

1

Safety

Your printer and the recommended supplies have been designed and tested to meet
strict safety requirements. Attention to the followinginformationensures the continued
safe operation of your Xerox printer.

Notices and Safety

Read the following instructions carefully before operating your printer. Refer to these
instructions to ensure the continued safe operation of your printer.

Your Xerox®printer and supplies are designed and tested to meet strict safety
requirements.These include safetyagencyevaluation and certification, and compliance
with electromagnetic regulations and established environmental standards.

The safety and environment testing and performanceof this product have been verified
using Xerox®materials only.

Note

Unauthorized alterations, which can include the addition of new functions or connection
of external devices, can affect the product certification. For more information, contact
your Xerox representative.

User Guide

1-1Xerox®VersaLink®C500 Color Printer

Safety

Electrical Safety

General Guidelines

Warning

• Do not push objects into slots or openings on the printer. Touching a voltage point
or shorting out a part could result in fire or electric shock.

• Do not remove the covers or guards that are fastened with screws unless you are
installing optional equipment and are instructed to do so. Power off the printer when
performingthese installations. Disconnect the power cord when removing coversand
guards for installing optional equipment. Except for user-installable options, there
are no parts that you can maintain or service behind these covers.

The following are hazards to your safety:

• The power cord is damaged or frayed.

• Liquid is spilled into the printer.

• The printer is exposed to water.

• The printer emits smoke, or the surface is unusually hot.

• The printer emits unusual noise or odors.

• The printer causes a circuit breaker, fuse, or other safety device to activate.

If any of these conditions occur, do the following:

1. Power off the printer immediately.

2. Disconnect the power cord from the electrical outlet.

3. Call an authorized service representative.

Power Cord

Use the power cord supplied with your printer.

• Plug the power cord directly into a properly grounded electrical outlet. Ensure that
each end of the cord is connected securely. If you do not know if an outlet is grounded,
ask an electrician to check the outlet.

Warning

To avoid risk of fire or electrical shock, do not use extension cords, power strips, or
power plugs for more than 90 days. When a permanent outlet receptacle cannot be
installed, use only one factory-assembled extension cord of the appropriate gauge
foreach printer or multifunction printer. Always adhere to national and local building,
fire, and electrical codes regarding length of cord, conductor size, grounding, and
protection.

• Do not use a ground adapter plug to connect the printer to an electrical outlet that
does not have a ground connection terminal.

Xerox®VersaLink®C500 Color Printer1-2

User Guide

Safety

• Verify that the printer is plugged into an outlet that is providing the correct voltage
and power. Review the electrical specification of the printer with an electrician if
necessary.

• Do not place the printer in an area where people can step on the power cord.

• Do not place objects on the power cord.

• Do not plug or unplug the power cord while the power switch is in the On position.

• If the power cord becomes frayed or worn, replace it.

• To avoid electrical shock and damage to the cord, grasp the plug when unplugging
the power cord.

The power cord is attached to the printer as a plug-in device on the back of the printer.
If it is necessary to disconnect all electrical power from the printer, disconnect the power
cord from the electrical outlet.

Emergency Turn Off

If any of the followingconditions occur, power off the printer immediately and disconnect
the power cord from the electrical outlet. Contact an authorized Xerox service
representative to correct the problem if:

• The equipment emits unusual odors or makes unusual noises.

• The power cable is damaged or frayed.

• A wall panel circuit breaker, fuse, or other safety device has been tripped.

• Liquid is spilled into the printer.

• The printer is exposed to water.

• Any part of the printer is damaged.

Operational Safety

Your printer and supplies were designed and tested to meet strict safety requirements.
These include safety agency examination, approval, and compliance with established
environmental standards.

Your attention to the following safety guidelines helps to ensure the continued, safe
operation of your printer.

Operational Guidelines

• Do not remove any trays when the printer is printing.

• Do not open the doors when the printer is printing.

• Do not move the printer when it is printing.

• Keep hands, hair, neckties, and so on, away from the exit and feed rollers.

• Covers, which require tools for removal, protect the hazard areas within the printer.
Do not remove the protective covers.

• Do not override any electrical or mechanical interlock devices.

• Do not attempt to remove paper that is jammed deeply inside the printer. Switch off
the printer promptly and contact your local Xerox representative.

User Guide

1-3Xerox®VersaLink®C500 Color Printer

Safety

Warning

• The metallic surfaces in the fuser area are hot. Always use caution when removing
paper jams from this area and avoid touching any metallic surfaces.

• To avoid a tip hazard, do not push or move the device with all the paper trays
extended.

Ozone Release

This printer produces ozone during normal operation. The amount of ozone produced
is dependent on copy volume. Ozone is heavier than air and is not produced in amounts
large enough to harm anyone. Install the printer in a well-ventilated room.

For more information in the United States and Canada, go to

www.xerox.com/environment . In other markets, please contact your local Xerox

representative or go to www.xerox.com/environment_europe.

Printer Location

• Place the printer on a level, solid, non-vibrating surface with adequate strength to
hold its weight. To find the weight for your printer configuration, refer to Physical

Specifications.

• Do not block or cover the slots or openings on the printer. These openings are provided
for ventilation and to prevent overheating of the printer.

• Place the printer in an area where there is adequate space for operation and servicing.

• Place the printer in a dust-free area.

• Do not store or operate the printer in an extremely hot, cold, or humid environment.

• Do not place the printer near a heat source.

• Do not place the printer in direct sunlight to avoid exposure to light-sensitive
components.

• Do not place the printer where it is directly exposed to the cold air flow from an air
conditioning system.

• Do not place the printer in locations susceptible to vibrations.

• For optimum performance, use the printer at the elevations specified in Elevation.

Printer Supplies

• Use the supplies designed for your printer. The use of unsuitable materials can cause
poor performance and a possible safety hazard.

• Follow all warnings and instructions marked on, or supplied with, the product, options,
and supplies.

• Store all consumables in accordance with the instructions given on the package or
container.

• Keep all consumables away from the reach of children.

• Neverthrow toner, toner cartridges, drum cartridges, or waste cartridges into an open
flame.

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User Guide

Safety

• When handling cartridges, for example toner and such, avoid skin or eye contact. Eye
contact can cause irritation and inflammation.Do not attempt to disassemble the
cartridge, which can increase the risk of skin or eye contact.

Caution

Use of non-Xerox supplies is not recommended. The Xerox Warranty,ServiceAgreement,
and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation
of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not
specified for this printer. The Total Satisfaction Guarantee is available in the United
States and Canada. Coverage could vary outside these areas. Please contact your Xerox
representative for details.

Maintenance Safety

• Do not attempt any maintenance procedure that is not specifically described in the
documentation supplied with your printer.

• Clean with a dry lint-free cloth only.

• Do not burn any consumables or routine maintenance items. For information on
Xerox®supplies recycling programs, go to www.xerox.com/gwa .

Warning

Do not use aerosol cleaners. Aerosol cleaners can cause explosions or fires when used
on electromechanical equipment.

Printer Symbols

DescriptionSymbol

Warning:
Indicates a serious hazard that can result in death or serious injury if not
avoided.

Hot Warning:
Hot surface on or in the printer. Use caution to avoid personal injury.

Warning:
Wait for the printer to cool for the specified time before touching the
fuser.

User Guide

Caution:
Indicates a mandatory action to take in order to avoid damage to the
property.

1-5Xerox®VersaLink®C500 Color Printer

Safety

DescriptionSymbol

Caution:
To avoid damage to the property, be careful not to spill toner when
handling the waste cartridge.

Do not touch the part or area of the printer.

Do not touch.

Do not expose the drum cartridges to direct sunlight.

Do not burn the toner cartridges.

Do not burn the waste cartridge.

Do not burn the drum cartridges.

Do not use folded, creased, curled, or wrinkled paper.

Do not use inkjet paper.

Do not use transparencies or overhead projector sheets.

Do not reload paper previously printed on or used.

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For details about all the printer symbols that appear on your printer, refer to the Printer
Symbols guide at www.xerox.com/office/VLC500docs.

Environmental, Health, and Safety Contact Information

For more informationon Environment, Health, and Safetyin relation to this Xerox product
and supplies, contact the following customer help lines:

1-800-ASK-XEROX (1-800-275-9376)United States and Canada:

[phone]Europe:

For product safety information in the United States and Canada, go to

www.xerox.com/environment.

For product safety information in Europe, go to www.xerox.com/environment_europe.

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Getting Started

Parts of the Printer

Note

For more information on printer options and configurations, see Specifications.

Front View

6.1. Control PanelTray 2, Optional 550-Sheet Feeder

2. 7.Tray 1 Output Tray

8.3. Output Tray ExtensionBypass Tray

4. 9.Front Door Right-Side Door

5. Power/Wake Button

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Internal Parts

5.1. Waste CartridgeFront Door

2. 6.Toner Cartridges Cleaning Rod

7.3. Right-Side DoorTransfer Belt

4. Drum Cartridges

Rear View

6.1. USB Port Type ATransfer Roller

2. 7.Fuser USB Port Type A

8.3. Ethernet ConnectionRear Door

4. 9.Wireless Network Adapter Port Cover FDI Port

10.5. Power ConnectorLeft-Side Cover, Access to optional

Productivity Kit

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Options

MailboxFinisher

Control Panel

The control panel consists of a touch screen and buttons you press to control the functions
available on the printer. The control panel:

• Displays the current operating status of the printer.

• Provides access to print, copy, and scan features.

• Provides access to reference materials.

• Provides access to Tools and Setup menus.

• Prompts you to load paper, replace supplies, and clear jams.

• Displays errors and warnings.

• Provides the Power/Wake button used for powering on or powering off the printer.
This button also supports the power-saver modes, and blinks to indicate the power
status of the printer.

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DescriptionNameItem

NFC Area1

Near Field Communication (NFC) is a technology that enables
devices to communicate when they are within 10 cm (4 in.) of
each other. Use the NFC area to obtain a network interface or
to establish a TCP/IP connection between your device and the
printer.

Touch Screen Display2

This area of the screen displays information and provides access
to printer functions and applications.

Administrator Logon3

This is the location where the system administrator can log in
using the system administrator password.

Home Button4

This button provides access to the Home menu for access to
printer features.

This button serves several power-related functions.Power/Wake5

• When the printer is off, this button powers on the printer.

• When the printer is on, pressing this button displays a menu
on the control panel. From this menu, you can choose to
enter Sleep mode, restart, or power off the printer.

• When the printer is on, but in a low-power or Sleep mode,
pressing this button wakes the printer.

• When the printer is powered on, holding this button for 5
seconds powers off the printer.

This button also blinks to indicate the power status of the
printer.

• When the light blinks slowly, the printer is in Low Power or
Sleep mode.

• When the light blinks fast, the printer is powering down, or
exiting a low-power mode.

This light blinks blue or amber to indicate printer status.Status LED6

• Blue

- Blinks once slowly to acknowledge a successful Authen­tication request.

- Blinks once slowly for a Copy or Print job initiated at the
control panel.

- Blinks twice slowly for Fax or Print job received from the
network.

- Blinks fast while the printer is powering up, or to signal
detection of a Wi-Fi Direct connection request

• Amber

- Blinks to indicate an error condition or warning that re­quires your attention. For example, an out-of- toner
condition, a paper jam, or out of paper for the current
job.

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DescriptionNameItem

- The printer status LED also blinks amber to indicate a
system error, which typically is associated with an error
code.

Power Options

The Power/Wake button is a single multifunction button on the control panel.

• The Power/Wake button powers on the printer.

• If the printer is already powered on, the Power/Wake button can be used to:

- restart the printer

- enter or exit Sleep mode

- enter or exit Low-Power mode

• The Power/Wake button also flashes when the printer is in low-power mode.

Powering On the Printer or Exiting Low-Power or Sleep Mode

To power on the printer, or to exit Low-Power mode or Sleep mode, press the Power/Wake
button.

Note

• The Power/Wake button is the only power button on the printer.

• The printer exits Low-Power mode or Sleep mode automatically when it receives data
from a connected device.

• When the printer is in Low-Power mode, or Sleep mode, the touch screen is blank and
unresponsive. To wake the printer manually, press the Power/Wake button.

Caution

• Do not plug or unplug the power cord while the printer is powered on.

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Getting Started

Restarting, Placing in Sleep Mode, or Powering Off the Printer

At the printer control panel, press the Power/Wake button.

1. To restart the printer, place the printer in Sleep Mode, or power off the printer.

2. Select an option.

• To restart the printer, touch Restart.

• To place the printer in Sleep Mode, touch Sleep.

In Sleep Mode, the touch screen goes dark and the Power/Wake button flashes.

• To power off the printer, touch Power Off.

• If the printer does not respond to a single press of the Power/Wake button, then

press and hold the button for 5 seconds. A Please Wait message appears as the
printer powers down.

After 10 seconds, the touch screen goes dark and the Power/Wake button flashes
until the printer powers down.

Caution

Do not unplug the power cord while the printer powers down.

Accessing the Printer

Information Pages

Your printer has a set of Information Pages that you can print. These pages include
configuration and font information, demonstration pages, and more.

The following Information Pages are available:

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DescriptionName

Configuration Report

Billing Summary Re­port

Supplies Usage Report

PostScript Font List

PCL Font List

Demonstration Print

Startup Page

The ConfigurationReportprovidesprinter informationinclud­ing installed options, network settings, port setup, trayinform­ation, and more.

The Billing Summary Report provides information about the
device and a detailed listing of the billing meters and sheet
counts.

The Supplies Usage Report provides coverage information
and part numbers for reordering supplies.

The PostScript Font List provides a printout of all PostScript
fonts that are available on the printer.

The PCL FontList provides a printout of all PCL fonts that are
available on the printer.

DemonstrationPrintprovides a demonstration of the current
print-quality settings.

The Startup Page provides basic printer configuration and
network information.

Job History Report

The Job History Report provides retained information on
previous print jobs, including the date, time, job type, docu­ment name, output color, paper size, number of pages, and
results. The status of a maximum of 20 jobs prints on the Job
History Report.

Printing Information Pages

1. At the printer control panel, press the Home button.

2. Touch Device > About > Information Pages.

3. To print an information page, touch the needed page.

4. To return to the Home screen, press the Home button.

Configuration Report

The Configuration Report provides product information including installed options,
network settings, port setup, tray information, and more.

Printing the Configuration Report

1. At the printer control panel, press the Home button.

2. Touch Device > About > Information Pages.

3. Touch Configuration Report.

4. To return to the Home screen, press the Home button.

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Getting Started

Logging In

Logging in is the process by which you identify yourself to the printer for authentication.
If authentication is set, to access printer features, you log in with your user credentials.

Logging In at the Control Panel

1. At the printer control panel, press the Home button.

2. Touch Log In.

3. Type the User Name using the keypad, then touch Enter.

4. If prompted, enter the password, then touch Enter.

Note

For more information on logging in as system administrator, refer to the System
Administrator Guide at www.xerox.com/office/VLC500docs.

5. Touch OK.

Note

To access each password-protected service, enter the User Name and password.

Introduction to Apps

Xerox Apps are a gateway to the features and functions of your device. Standard Apps
are already installed on the device and appear on the Home screen. There are also Apps
installed as standard, but hidden the first time you use your device.

When you log in, the Apps configured for your personal account appear on the control
panel.

You can download more Apps for your device from the Xerox®App Gallery. For details,
refer to Xerox®Apps Gallery Overview.

The Embedded Web Server

The Embedded Web Server is the administration and configuration software that is
installed in the printer. It allows you to configure and administer the printer from a Web
browser.

The Embedded Web Server requires:

• A TCP/IP connection between the printer and the network in Windows, Macintosh,
UNIX, or Linux environments.

• TCP/IP and HTTP enabled in the printer.

• A network-connected computer with a Web browser that supports JavaScript.

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Accessing the Embedded Web Server

At your computer, open a Web browser. In the address field, type the IP address of the
printer, then press Enter or Return.

Finding the IP Address of Your Printer

To install the print driver for a network-connected printer, you need the IP address of
your printer. You also need the IP address to access the settings of your printer through
the Embedded Web Server. You can view the IP address of your printer on the control
panel or on the Configuration Report.

Note

To view the TCP/IP address on the control panel, wait until the printer has been on for
2 minutes. If the TCP/IP address is 0.0.0.0, or begins with 169, it indicates a network
connectivity issue. However, note that if Wi-Fi is set as the primary Ethernet connection,

0.0.0.0 is shown for the printer’s IP address.

Viewing the IP Printer Address on the Control Panel

To view the IP address of the printer on the control panel:

1. At the printer control panel, press the Home button.

2. Touch Device > About.

3. Record the IP address from the display.

4. To return to the Home screen, press the Home button.

Obtaining the Printer IP Address from the Configuration Report

To obtain the printer IP address from the Configuration Report:

1. At the printer control panel, press the Home button.

2. Touch Device > About > Information Pages.

3. Touch Configuration Report.

The IP address appears in the Connectivity section of the Configuration Report for
IPv4 or IPv6.

4. To return to the Home screen, press the Home button.

Installation and Setup

For reference:

• Installation Guide packaged with your printer

• Online Support Assistant at www.xerox.com/office/VLC500docs

Installation and Setup Overview

Beforeyou print, ensure that your computer and the printer are plugged in, powered on,
and connected. Configure the initial settings of the printer, then install the print driver
software and utilities on your computer.

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Getting Started

You can connect to your printer directly from your computer using USB, or connect to
a network using an Ethernet cable or wireless connection. Hardware and cabling
requirements vary for the different connection methods. Routers, network hubs and
switches, modems, Ethernet cables, and USB cables are not included with your printer
and must be purchased separately. Xerox recommends an Ethernet connection because
it is typically faster than a USB connection, and it provides access to the Embedded Web
Server.

For more information, refer to the System Administrator Guide at

www.xerox.com/office/VLC500support.

Selecting a Location for the Printer

1. Select a dust-free area with temperatures from 10–32°C (50–90°F), and relative
humidity 10–85%.

Note

Sudden temperature fluctuations can affect print quality. Rapid heating of a cold
room can cause condensation inside the printer, directly interfering with image
transfer.

2. Place the printer on a level, solid, non-vibrating surface with adequate strength to
hold the weight of the printer. The printer must be horizontal with all four feet in
solid contact with the surface.

To find the weight for your printer configuration, refer to Weights and Dimensions.

3. Select a location with adequate clearance to access supplies and to provide proper
ventilation.

To find the clearance requirements for your printer, refer to Clearance Requirements.

4. After positioning the printer, you are ready to connect it to the power source and
computer or network.

Opening the Output Tray Extension

To provide better support for your prints, open the Output Tray Extension. For printing
on longer paper, lengthen the Output Tray Extension by pulling out the extender until
it stops.

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Connecting the Printer

Selecting a Connection Method

You can connect the printer to your computer using a USB cable, Ethernet cable, or
wireless connection. The method that you select depends on how your computer is
connected to the network. A USB connection is a direct connection and is the easiest to
set up. An Ethernet connection is used to connect to a network. If you are using a network
connection, it is important to understand how your computer is connected to the network.

Note

Hardware and cabling requirements vary for the different connection methods. Routers,
network hubs, network switches, modems, Ethernet cables, and USB cables are not
included with your printer and must be purchased separately.

• USB: If you connect the printer to one computer and do not have a network, use a
USB connection. A USB connection offers fast data speeds, but typically not as fast
as a network connection.

Note

To access the Embedded Web Server, a network connection is required.

• Network: If your computer is connected to an office network or home network, use
an Ethernet cable to connect the printer to the network. You cannot connect the
printer directly to the computer. A connection through a router or network switch is
required. An Ethernet network can be used for one or more computers and supports
many printers and systems simultaneously. An Ethernet connection is typically faster
than USB and allows you direct access to the settings of the printer using the
Embedded Web Server.

• Wireless Network: If your environment includes a wireless router or wireless access
point, you can connect the printer to the network with a wireless connection. A wireless
network connection provides the same access and services as a wired connection. A
wireless network connection is typically faster than USB and allows direct access to
the settings of the printer using the Embedded Web Server.

Connecting to a Computer Using USB

To connect using USB, you need one of these operating systems:

• Windows 7, Windows 8.1, Windows Server 2008, Windows 10, Windows Server 2008
R2, and Windows Server 2012.

• Macintosh OS X version 10.10 and later.

• UNIX and Linux: Yourprinter supports connection to various UNIX platformsthrough
the network interface.

To connect the printer to the computer using a USB cable:

1. Connect the B end of a standard A/B USB 2.0 or USB 3.0 cable to the USB Port on
the back of the printer.

2. Connect the A end of the USB cable to the USB port on the computer.

3. If the Windows Found New Hardware Wizard appears, press Cancel.

4. Install the print driver.

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Connecting to a Wired Network

1. Ensure that the printer is powered off.

2. Attacha Category 5 or better Ethernet cable fromthe printer to the network or router

socket. Use an Ethernet switch or router, and two or more Ethernet cables. Connect
the computer to the switch or router with one cable, then connect the printer to the
switch or router with the second cable. Connect to any port on the switch or router
except the uplink port.

3. Attach the power cord, then plug in the printer and power it on.

4. Set the network IP printer address, or set up the printer for automatic printer IP

detection. For more information, refer to the System Administrator Guide at

www.xerox.com/office/VLC500support.

Connecting to a Wireless Network

A wireless local area network (WLAN) provides the means to connect 2 or more devices
in a LAN without a physical connection. The printer can connect to a wireless LAN that
includes a wireless router or wireless access point. Before connecting the printer to a
wireless network, the wireless router must be configured with a service set identifier
(SSID) and any necessary credentials.

Note

Wireless networking is available only on printers with the optional Wireless Network
Adapter installed.

Installing the Wireless Network Adapter

The optional Wireless Network Adapter plugs in to the back of the printer. After the
adapter is installed, and wireless networking is enabled and configured, the adapter is
able to connect to a wireless network.

To install the Wireless Network Adapter:

1. Power off the printer.

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2. To remove the Wireless Network Adapter Port Cover, press down on the latch, then
pull the cover away from the printer.

3. Remove the packaging from the Wireless Network Adapter.

4. To install the Wireless Network Adapter, follow the procedure defined on the

instruction sheet provided with the Wireless Network Adapter.

Note

Pulling on the adapter can damage it. Once installed, remove it only as needed, and
as directed in the Wireless Network Adapter removal instructions.

5. Power on the printer.

6. Configure the Wi-Fi Settings from the front panel or through the embedded web

serverif the printer is connected via ethernet. For more information,refer to Resetting

Wireless Settings.

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Removing the Wireless Network Adapter

1. Power off the printer.

2. To unlatch the left-side cover, slide the handle away from the printer, then swing the

handle toward the rear of the printer.

3. To remove the cover, slide it toward the back, then away from the printer.

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4. Reach into the printer and push the release lever toward the front of the printer. Hold
the release lever in this position and gently pull the Wireless Network Adapter away
from the printer.

Note

Do not use force to pull on the Wireless Network Adapter. If the latch is released
properly, the adapter pulls out easily. Pulling on a secured adapter can damage it.

5. To reinstall the Wireless Network Adapter Port Cover, insert the bottom tab into the
small slot. Gently press the port cover against the back of the printer until it latches
into place.

6. Place the left-side cover into place, then slide it toward the front of the printer.

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7. To latch the cover, swing the handle toward the front of the printer, then push the
handle in until it clicks into the locked position.

8. Connect the printer to your computer with a USB cable or to a network using an
Ethernet cable.

9. Power on the printer.

Resetting Wireless Settings

If the printer was previously installed in a wireless network environment, it could retain
setup and configuration information. Topreventthe printer fromattempting to connect
to the previous network, reset the wireless settings.

To reset the wireless settings:

1. At the printer control panel, press the Home button.

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2. Touch Device > Connectivity > Wi-Fi.

3. Touch the network selection that you want to reset.

4. Touch Forget This Network.

5. At the prompt, touch Forget & Reboot.

Connecting to a Network with a Wi-Fi Protected Setup

Wi-Fi Protected Setup (WPS) is a network standard for setting up a wireless network.
The WPS protocols enable you to set up devices in a secure wireless network without
having wireless networking experience. With a WPS-certified router, you can use tools
in the router and the printer to connect the printer to the network. To use the tools,
ensure that the wireless router is configured properly and is compliant with the WPS.

• Push Button Connection (PBC) is the easiest way to connect the printer to a wireless
network. It automatically connects when you push a button on the router and on the
printer. After the router and printer exchange information, the printer accepts the
security and configuration information from the router and connects to the network.
The PBC is a moderately secure way to connect the printer to the network. You do
not need to enter any information to make the network connection.

• PIN (Personal Identification Number) automatically connects the printer to a wireless
router using a common PIN. The printer generates and prints a PIN for use in the
setup process. When you enter the PIN into the router, the router broadcasts network
informationusing the PIN. When both devices recognize the PIN, the router provides
the security and configuration information to the printer, which uses it to connect to
the network.

Connecting to a WPS Wireless Network Using the PBC Method

To connect to a Wi-Fi Protected Setup (WPS) wireless network using the Push-Button
Connection (PBC) method:

Note

Before you install the device, ensure that the wireless router is configured properly and
is connected to the network.

1. At the printer control panel, press the Home button.

2. Touch Device > Connectivity > Wi-Fi.

3. If Wi-Fi is Off, turn it on.

a) To toggle Wi-Fi from Off to On, touch the Wi-Fi toggle button.
b) To activate your Wi-Fi setting changes, press the Home button.
c) At the prompt, touch Restart Now.
d) After the printer restarts, touch Device > Connectivity > Wi-Fi.

4. Touch Manual Setup.

5. Touch Wi-Fi Protected Setup (WPS).

Note

If Wi-Fi Protected Setup (WPS) is not visible, at the top of the screen, touch Manual

Setup.

6. Touch PBC.

7. Touch OK.

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8. On the wireless router, press the WPS button.

Note

If the wireless router does not have a physical PBC button, use your computer to
select the virtual button in the router control panel. For details, refer to your router
documentation.

The router broadcasts setup information for 120 seconds.

9. To activate your Wi-Fi setting changes, restart the printer.

a) Press the Home button.
b) At the prompt, touch Restart Now.

10. After the printer restarts, wait two minutes, then to get the network information that

includes the IP address, print a Configuration Report. For details, refer to Printing the

Configuration Report.

11. At the printer control panel, press the Home button.

12. If Wi-Fi is Off, turn it on.

a) Touch Device > Connectivity > Wi-Fi.
b) To toggle Wi-Fi from Off to On, touch the Wi-Fi toggle button.
c) To activate your Wi-Fi setting changes, press the Home button.
d) At the prompt, touch Restart Now.

Note

The following steps can vary with different router manufacturers. For details, refer
to your router documentation.

13. At your computer, open the wireless router control panel, then select Add WPS Client.

14. Select PIN Method. The wireless router control panel opens to a dialog box ready

for the PIN number.

15. At the printer control panel, touch Device > Connectivity > Wi-Fi.

16. Touch Manual Setup.

17. Touch Wi-Fi Protected Setup (WPS).

Note

If Wi-Fi Protected Setup (WPS) is not visible, at the top of the screen, touch Manual

Setup.

18. Touch PIN.

19. Record the PIN from the screen, then touch OK.

Note

The printer continues to advertise for 120 seconds. If the printer does not locate the
wireless router within 120 seconds, the connection attempt stops.

The printer starts advertising using the displayed PIN Code.

20. At your computer, in the wireless router control panel Client PIN Code field, enter the
PIN code, then click Next.

The printer communicateswith the wireless router to resolve setup and configuration
information. When the printer has the correct information, it connects to the router
and restarts with the proper setup and configuration information.

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If the router does not connect with the printer within 120 seconds, the connection
attempt stops.

21. After the printer restarts, wait 20 seconds, then to get the network information that
includes the IP address, print a Configuration Report. For details, refer to Printing the

Configuration Report.

Connecting to a WPS Wireless Network Using the PIN Method

To connect to a Wi-Fi Protected Setup (WPS) wireless network using the PIN method:

Note

Before you install the printer, ensure that you connect and configure the wireless router
for the network.

1. At the printer control panel, press the Home button.

2. If Wi-Fi is Off, turn it on.

a) Touch Device > Connectivity > Wi-Fi.
b) To toggle Wi-Fi from Off to On, touch the Wi-Fi toggle button.
c) To activate your Wi-Fi setting changes, press the Home button.
d) At the prompt, touch Restart Now.

Note

The following steps can vary with different router manufacturers. For details,
refer to your router documentation.

3. Atyour computer, open the wireless router control panel, then select Add WPS Client.

4. Select PIN Method. The wireless router control panel opens to a dialog box ready

for the PIN number.

5. At the printer control panel, touch Device > Connectivity > Wi-Fi.

6. Touch Manual Setup.

7. Touch Wi-Fi Protected Setup (WPS).

Note

If Wi-Fi Protected Setup (WPS) is not visible, at the top of the screen, touch Manual

Setup.

8. Touch PIN.

9. Record the PIN from the screen, then touch OK.

The printer starts advertising using the displayed PIN Code.

Note

The printer continues to advertise for 120 seconds. If the printer does not locate the
wireless router within 120 seconds, the connection attempt stops.

10. At your computer, in the wireless router control panel Client PIN Code field, enter the
PIN code, then click Next.

The printer communicateswith the wireless router to resolve setup and configuration
information. When the printer has the correct information, it connects to the router
and restarts with the proper setup and configuration information.

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If the router does not connect with the printer within 120 seconds, the connection
attempt stops.

11. After the printer restarts, wait 20 seconds, then to get the network information that
includes the IP address, print a Configuration Report. For details, refer to Printing the

Configuration Report.

Connecting to a Wireless Network Manually

When connecting to a wireless network that does not include a WPS-compliant router,
set up and configure the printer manually. Before starting, obtain the router setup and
configuration information, such as name and passphrase. For assistance, contact your
system administrator.

To connect to a wireless network manually:

1. At the printer control panel, press the Home button.

2. Touch Device > Connectivity > Wi-Fi.

3. If Wi-Fi is Off, turn it on.

a) To toggle Wi-Fi from Off to On, touch the Wi-Fi toggle button.
b) To activate your Wi-Fi setting changes, press the Home button.
c) At the prompt, touch Restart Now.
d) After the printer restarts, touch Device > Connectivity > Wi-Fi.

4. To connect to a network:

• Touch the name of the network, enter the password for the selected network, then

touch OK.

• If the desired network does not appear, touch Manual Setup, then configure the

wireless network settings.

- For Enter the Network Name (SSID), type the name (SSID) of your network,

then press OK.

- Touch Security, then select the security method that your wireless network

uses.

- Touch Enter Password, then enter the password for your wireless network.

- Touch OK.

5. To activate your Wi-Fi setting changes, press the Home button.

6. At the prompt, touch Restart Now.

7. Afterthe printer restarts, wait two minutes, then to get the network information that

includes the IP address, print a Configuration Report. For details, refer to Printing the

Configuration Report.

Connecting to Wi-Fi Direct

You can connect to your printer from a Wi-Fi mobile device, such as a tablet, computer,
or smartphone, using Wi-Fi Direct. Wi-Fi Direct is disabled by default.

Note

Wireless networking is available only on printers with the optional Wireless Network
Adapter installed.

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Connecting with Wi-Fi Direct from Your Mobile Device

To connect with Wi-Fi Direct, follow the directions provided with your mobile device.

Initial Printer Setup

Before installing the printer software, verify that the printer is set up correctly. Setup
includes enabling the optional features and assigning an IP address for the Ethernet
network connection. The installation wizard starts automatically the first time the printer
is powered on. The installation wizard prompts the system administrator to configure
the following settings:

• Language

• Network Connection

• Proxy Server Setup

• Date and Time

• Measurements

• LDAP Settings

• Apps Setup

• Security Settings

For more information on configuring the printer settings, refer to the System
Administrator Guide at www.xerox.com/office/VLC500support.

Configuring AirPrint

AirPrint®is a software feature that allows you to print from wired or wireless Apple
iOS-based mobile devices and Mac OS-based devices without the need to install a print
driver. AirPrint®-enabled printers allow you to print directly from a Mac, an iPhone, iPad,
or iPod touch. You can use AirPrint®to print from a wired device or a wireless device
without using a print driver.

Note

• Not all applications support AirPrint®.

• Wireless devices must join the same wireless network as the printer.

• For AirPrint®to function, both IPP and Bonjour®(mDNS) protocols must be enabled.

• The device that submits the AirPrint®job must be on the same subnet as the printer.
To allow devices to print from different subnets, configure your network to pass
multicast DNS traffic across subnets.

• The Mac OS device must be Mac OS 10.7 or later.

• AirPrint®-enabled printers work with all models of iPad, iPhone (3GS or later), and
iPod touch (3rd generation or later), running the latest version of iOS.

1. At your computer, open a Web browser. In the address field, type the IP address of
the printer, then press Enter or Return.

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Note

If you do not know the IP address for your printer, refer to Finding the IP Address of

Your Printer.

2. In the Embedded Web Server, click Home > Connectivity.

Note

If this feature does not appear, log in as a system administrator.

3. For Mobile Printing, click AirPrint®.

4. To enable AirPrint®, click the Enable toggle button.

Note

AirPrint®is enabled by default when IPP and Bonjour®(mDNS) are both enabled.

• To change the printer name, in the Name field, enter a new name.

• To enter a location for the printer, in the Location field, enter the location of the

printer.

• To enter a physical location or address for the printer, in the Geo-Location field,

enter the geographic latitude and longitude coordinates in decimal form. For
example, use coordinates such as 45.325026, -122.766831 for a location.

5. Click OK.

6. To activate your changes, at the prompt, click Restart Now.

Configuring Google Cloud Print

Google Cloud Print allows you to print documents that are stored in the cloud without
using a print driver.

Before you begin:

• Set up a Google email account.

• Configure the printer to use IPv4.

• Configure Proxy Server settings as needed.

To configure Google Cloud Print:

1. At your computer, open a Web browser. In the address field, type the IP address of
the printer, then press Enter or Return.

Note

If you do not know the IP address for your printer, refer to Finding the IP Address of

Your Printer.

2. In the Embedded Web Server, click Home > Connectivity.

3. For Mobile Printing, click Google Cloud Print.

4. To enable Google Cloud Print, click the Enable toggle button.

5. Click OK.

6. Restart the printer, then wait 2 minutes for the printer to connect.

7. Refresh your Web browser, then for Mobile Printing, click Google Cloud Print.

8. Click Printer Registration.

9. Click Register.

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A printer registration page prints.

10. To register the printer, in your Web browser, type the URL provided, or use your mobile

phone to scan the barcode.
Once the printer is registered, the word Registered appears in the printer status.

11. To access the Google Cloud Print feature, in your Google account, click Manage Your
Printer.

Note

The default printer name appears in this format: Model name (MAC address).

Installing the Software

Before installing driver software, verify that the printer is plugged in, powered on,
connected correctly, and has a valid IP address. The IP address usually appears in the
upper, right corner of the control panel. If you cannot find the IP address, referto Finding

the IP Address of Your Printer.

If the Software and Documentation disc is not available, download the latest drivers
from www.xerox.com/office/VLC500drivers.

Operating System Requirements

• Windows Vista, Windows 7, Windows 8.1, Windows Server 2008, Windows 10, Windows
Server 2008 R2, and Windows Server 2012.

• Macintosh OS X version 10.10 and later.

• UNIX and Linux: Yourprinter supports connection to various UNIX platformsthrough
the network interface.

Installing the Print Drivers for a Windows Network Printer

1. Insert the Software and Documentation disc into the appropriate drive on your

computer. If the installer does not start automatically, navigate to the drive, and
double-click the Setup.exe installer file.

2. Select your printer model.

3. Click Install Drivers.

4. Select Install Print Driver.

5. At the License Agreement, click I Agree.

6. From the list of discovered printers, select your printer.

Note

When installing drivers for a network printer, if your printer does not appear in the
list, click the IP Address or DNS Name button. In the IP Address or DNS Name field,
type the IP address of your printer, then click Search to locate and select your printer.
If you do not know the IP address of the printer, refer to Finding the IP Address of

Your Printer.

7. Click Next.

8. If needed, you can name your printer by typing a name in the Queue Name field.

9. Select a Print Driver.

10. Click Install.

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Getting Started

11. If needed, set the printer as the default printer.

Note

Before selecting Share Printer, contact your system administrator.

12. To complete the installation, click Finish, then click Close.

Installing the Print Drivers for a Windows USB Printer

1. Insert the Software and Documentation disc into the appropriate drive on your

computer. If the installer does not start automatically, navigate to the drive, and
double-click the Setup.exe installer file.

2. Click Install Software.

3. At the License Agreement, select I Agree, then click Next.

4. To install the printer support software, select Software, then click Next.

5. Inthe Software and Documentation window, clear the check box for any unnecessary

options.

6. Click Next.

7. To complete the installation, click Finish.

Installing the Drivers and Utilities for Macintosh OS X

1. Insert the Software and Documentation disc into the appropriate drive on your

computer.

2. Open Xerox®Print Drivers 3.xx.x.dmg/.pkg as needed for your printer.

3. To run Xerox®Print Drivers 3.xx.x.dmg/.pkg, double-click the appropriate file name.

4. When prompted, click Continue.

5. To accept the license agreement, click I Agree.

6. To accept the current installation location, click Install, or select another location for
the installation files, then click Install.

7. If prompted, enter your password, then click OK.

8. From the list of discovered printers, select your printer, then click Next.

9. If your printer does not appear in the list of discovered printers:

a) Click the Network Printer Icon.
b) Type the IP address of your printer, then click Continue.
c) Select your printer in the list of discovered printers, then click Continue.

10. If your printer was not detected, verify that the printer is powered on and that the

Ethernet or USB cable is connected properly.

11. To accept the print queue message, click OK.

12. Select or clear the Set Printer as Default and Print a Test Page check boxes.

13. Click Continue, then click Close.

Adding the Printer

For networking, set up your printer using Bonjour®(mDNS), or connect using the IP
address of your printer for an LPD/LPR connection. For a non-network printer, create a
desktop USB connection.

For reference:

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Online Support Assistant at: www.xerox.com/office/VLC500support

To Add the Printer Using Bonjour

To add the printer using Bonjour®:

1. From the computer Applications folder or from the dock, open System Preferences.

2. Click Printers & Scanners.

The list of printers appears on the left of the window.

3. For the list of printers, click the Plus icon (+).

4. At the top of the window, click the Default icon.

5. Select your printer from the list, then click Add.

Note

If your printer is not detected, verify that the printer is powered on and that the
Ethernet cable is connected properly.

To Add the Printer by Specifying the IP Address

To add the printer by specifying the IP address:

1. From the computer Applications folder or from the dock, open System Preferences.

2. Click Printers & Scanners.

The list of printers appears on the left of the window.

3. Under the list of printers, click the Plus icon (+).

4. Click IP.

5. From the Protocol list, select the protocol.

6. In the Address field, enter the IP address of the printer.

7. In the Name field, enter a name for the printer.

8. From the Use list, choose Select a driver to use.

9. From the printer software list, select the print driver for your printer model.

10. Click Add.

Installing Drivers and Utilities for UNIX and Linux

For details on installing print drivers and utilities for UNIX and Linux, refer to UNIX and

Linux Printing.

Installing the Printer as a Web Service on Devices

Web Services on Devices (WSD) allows a client to discover and access a remote device
and its associated services across a network. WSD supports device discovery, control,
and use.

Using the Add Device Wizard to Install a WSD Printer

To install a WSD printer using the Add Device Wizard:

1. At your computer, click Start, then select Devices and Printers.

2. To launch the Add Device Wizard, click Add a Device.

3. In the list of available devices, select the one you want to use, then click Next.

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Getting Started

Note

If the printer you want to use does not appear in the list, click the Cancel button. Add
the WSD printer manually using the Add Printer Wizard.

4. Click Close.

Using the Add Printer Wizard to Install a WSD Printer

To install a WSD printer using the Add Printer Wizard:

1. At your computer, click Start, then select Devices and Printers.

2. To launch the Add Printer Wizard, click Add a Printer.

3. Click Add a network, wireless, or Bluetooth printer.

4. In the list of available devices, select the one you want to use, then click Next.

5. If the printer you want to use does not appear in the list, click The printer that I
want is not listed.

6. Select Add a printer using a TCP/IP address or hostname, then click Next.

7. From the Device type field, select Web Services Device.

8. In the Hostname or IP address field, enter the printer IP address, then click Next.

9. Click Close.

More Information

You can obtain more information about your printer from these sources:

LocationResource

Packaged with the printer.Installation Guide

www.xerox.com/office/VLC500docsOther documentation for your printer

Recommended Media List

including online technical support, Online Sup­port Assistant, and print driver downloads.

Information Pages

United States: www.xerox.com/rmlna
European Union: www.xerox.com/rmleu

www.xerox.com/office/VLC500supportTechnical support information for your printer;

Print from the control panel. For details, refer
to Information Pages.

www.xerox.com/office/VLC500suppliesOrder supplies for your printer

www.xerox.com/office/worldcontactsLocal sales and Technical Customer Support

www.xerox.com/office/registerPrinter registration

www.direct.xerox.com/Xerox®Direct online store

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3

Customize and Personalize

Customize and Personalize Overview

This chapter provides information on how to customize and personalize your device to
meet the specific demands of your workflows.

You can Customize your Apps, hide, or show Apps on the Home screen, and
rearrange the order to suit your job priorities.
Customization enables users to work more productively.

When individual user accounts are configured on the device, you can Per­sonalize the device to meet specific user needs. You can configure your
personal Home page to hide or show only the Apps you use.
Personalizationoptions ensure that the functions displayed meet individual
user needs, improving efficiency.

Customizing or Personalizing the Home Screen

Hiding or Showing an App on the Home Screen

1. At the printer control panel, press the Home button.

2. Touch Customize.

3. To display an installed App that is hidden initially:

a) Touch the Plus (+) icon.
b) Touch the App that you want to appear on the control panel.
c) Touch Done.

4. To hide an installed App:

a) For the App, touch X.
b) Touch Done.

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5. Verify that only the selected Apps appear on the Home screen.

Rearranging Apps on the Home screen

1. At the printer control panel, press the Home button.

2. Touch Customize.

3. Touch and hold the required App.

4. Drag the App to the new location.

5. Release the App.

6. Touch Done.

7. Verify that the Apps appear in the correct location on the Home screen.

Customizing or Personalizing the Apps

Customization enables you to modify the features available, delete a saved preset, or
remove customized settings applied to an App.

Customizing or Personalizing the Feature List

To customize the Features list for an App:

1. At the printer control panel, press the Home button.

2. Touch the App required.

3. Scroll to the bottom, then touch Customize.

4. Touch Feature List.

Note

For logged-in administrators, a window appears that asks you to confirm if the changes
are for a Guest or for you.

5. Touch the particular option.

• To hide a feature, for the required feature, touch the Eye icon. To signify that the

feature is hidden, the Eye icon appears with a line across.

• To show a feature, for the required feature, touch the Eye icon. To signify a feature

is visible, the Eye icon appears with no line across.

6. Toreorderthe menu features,touch and drag the featuresinto the appropriate order.

7. To save the current configuration, touch Done.

Saving Presets

You can use this featureto save a particular combination of App settings for future jobs.
You can save the settings with a name and retrieve them for later use.

To save the current App settings:

1. At the printer control panel, press the Home button.

2. Touch the App required.

3. Select the job settings.

4. Scroll to the bottom, then touch Save.

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5. Touch Save as New Preset.

6. Touch Enter Preset Name, then to enter a preset name, use the keypad.

7. Touch Next.

8. Select an icon that best suits the preset that you are creating.

9. Touch Done.

The preset is stored within the Preset feature.

Deleting a Saved Preset

To delete a saved preset:

1. At the printer control panel, press the Home button.

2. Touch the App required.

3. Scroll to the bottom, then touch Customize.

4. Touch Presets.

5. Touch the Trash icon that corresponds with the preset that you want to delete.

6. At the prompt, touch Delete.

7. Touch Done.

Removing App Customization

To remove the current App customization settings:

1. At the printer control panel, press the Home button.

2. Touch the App required.

3. Scroll to the bottom, then touch Customize.

4. Touch Remove App Customization.

5. At the prompt, touch OK.

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Customize and Personalize

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4

®

Xerox

Xerox®Apps are a gateway to the features and functions of your device. There are
standard apps already installed and displayed on the Home screen. There are also apps
that are installed as standard but are hidden when your device is used for the first time.

For details about Customizing the Home screen and the apps features,referto Customize

and Personalize.

A range of apps is available for download and installation from the Xerox®App Gallery.
These include Xerox®Extensible Interface Platform (EIP) Apps. EIP Apps enable you to
install secure, signed apps on compatible printers.

Xerox®App Gallery

Apps

Xerox®App Gallery Overview

Use the Xerox®App Gallery to find Apps that provide new features or
capabilities foryour device. The Xerox®App Gallery allows you direct access
to Apps that can improve your productivity, simplify workflows, and en­hance your user experience.

To use the Xerox®App Gallery App, ensure that your device uses either the wireless or
the wired network connection.

Note

If your device is hosted by a local server inside a firewall and a proxy is enabled, set a
proxy exception at the device.

For further information and instructions on using the Xerox®App Gallery, refer to the
Xerox®App Gallery User Guide available at www.xerox.com/XeroxAppGallery.

Creating a Xerox®App Gallery Account

With an App Gallery account, you have direct access to all the available Apps for your
device. An App Gallery account allows you to view and acquire Apps, install Apps on your
device, and manage your Apps and licenses.

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Xerox®Apps

You can set up an App Gallery account using the control panel or the Embedded Web
Server. For information about accessing the Embedded Web Server, refer to The

Embedded WebServer. You can also register online at www.xerox.com/XeroxAppGallery.

Note

If you have an existing Xerox App Gallery Account, refer to Logging into your Xerox

App Gallery Account.

To create an App Gallery account using the control panel:

1. At the printer control panel, press the Home button.

2. Touch Xerox®App Gallery.

3. Touch Request an Account.

4. Touch the Enter your email address. Enter a valid email address using the touch
screen keypad, then touch Enter.

5. Touch OK. A message is displayed stating completion instructions have been sent to

the email address entered.

6. Touch Close.

7. Access your email account for the email address that you provided to Xerox®App
Gallery.

8. Open the Xerox®App Gallery Account Request email, then click the URL link to access

the create account page.

9. Review and accept the Terms of Use. To continue creating an account, click the Agree
button.

10. Enter the information required into the appropriate fields:

®

• User ID

• Password

• Confirm Password

• First and Last Name

• Company Name

• Address (Street, City, State/Province, Postal)

• Country

11. Click OK.

12. After the account is created, a confirmation message appears.

13. At the printer control panel, log in to your App Gallery Account.

Logging into your Xerox®App Gallery Account

When you are logged in to the App Gallery, you can browse available Apps, and install
and update Apps.

To log in to your App Gallery Account:

1. At the printer control panel, press the Home button.

2. Touch Xerox®App Gallery.

3. Enter your User Name using the touch screen keypad, then touch Enter.

4. Enter your Password using the touch screen keypad, then touch Enter.

5. Touch Log In. The Xerox®App Gallery appears.

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User Guide

Xerox®Apps

Installing or Updating an App from the Xerox®App Gallery

Xerox®Apps add, extend, or customize the functionality of your device. You can use the
Xerox®App Gallery App to browse and install Apps at your device control panel.

Installing an App from the App Gallery

1. At the printer control panel, press the Home button.

2. Touch Xerox®App Gallery.

3. Enter your User Name using the touch screen keypad, then touch Enter.

4. Enter your Password using the touch screen keypad, then touch Enter.

5. Touch Log In. The Xerox®App Gallery appears.

6. Touch the App required, then touch Install. The License Agreement screen appears.

Note

If the App was installed previously and a new version is available, the button is labeled
as Update.

7. Touch Agree. The installation process begins.
If the App does not successfully install, to attempt the installation process again,

touch Install.

8. To exit the Xerox®App Gallery App, touch Exit.

Updating an App from the App Gallery

1. At the printer control panel, press the Home button.

2. Touch Xerox®App Gallery.

3. Enter your User Name using the touch screen keypad, then touch Enter.

4. Enter your Password using the touch screen keypad, then touch Enter.

5. Touch Log In. The Xerox®App Gallery appears.

6. Touchthe App required, then touch Update. The License Agreement screen appears.

7. Touch Agree.

8. When the update is complete, the Update button is labeled as Installed.

9. To exit the Xerox®App Gallery App, touch Exit.

Device

Device Overview

The Device App gives you access to information about your printer, includ­ing the serial number and model. You can view the status of the paper
trays, billing and supplies information, and print Information Pages.

You can configure many Device options to meet your individual needs. Fordetails about
configuring all Device settings, refer to the System Administrator Guide at

www.xerox.com/office/VLC500support.

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Xerox®Apps

Device Options

The following Device options are available:

DescriptionOption

Language

About

Software Update

Notifications

Paper Trays

Supplies

Language allows you to set the language that appears
on the control panel.

The About option provides an overview of your device
and current settings and status. You can access Inform­ation Pages and reports using this option.

Use this option to check for software updates and
configure update settings.

Use the Notifications option to see details of current
alerts or faults on the device. A History button displays
fault codes and the date that the fault occurred on
the device.

Use the Paper Trays option to see the paper size, type,
and color set for each paper trayand the tray-capacity
status.

Use the Supplies option to monitor the status of the
components you can replace. The supply level and es­timated number of impressions or days left for each
supply is displayed.

Billing/Usage

General

Apps

Connectivity

Support

Use the Billing/Usage option to view the serial number
and the total number of impressions made by your
device.

Use the General option to customize settings such as
the power-saver modes, date and time, and control
panel brightness. You can configure the General set­tings using the device control panel, or by using the
Embedded Web Server.

Use Apps to select settings for the Apps installed on
your device.

Use the Connectivity option to configure network set­tings at the control panel, or join another wireless
network.

Use this option to access and print the Support Pages
to assist with troubleshooting errors.

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Xerox®Apps

DescriptionOption

Resets

Use the Resets option to reset device settings and font,
forms, and macros to the factory-default settings.

For details on configuring the printer settings, refer to the System Administrator Guide
at www.xerox.com/office/VLC500support.

About

The About option provides an overview of your device and its current settings and status.
You can access Information Pages and reports using this option.

Information Pages

Your printer has a set of information pages that you can print. These pages include
configuration and font information, demonstration pages, and more.

The following Information Pages are available:

DescriptionName

Configuration Report

The ConfigurationReportprovidesprinter informationinclud­ing installed options, network settings, port setup, trayinform­ation, and more.

Billing Summary Re­port

Supplies Usage Report

PostScript Font List

PCL Font List

Demonstration Print

Startup Page

The Billing Summary Report provides information about the
device and a detailed listing of the billing meters and sheet
counts.

The Supplies Usage Report provides coverage information
and part numbers for reordering supplies.

The PostScript Font List provides a printout of all PostScript
fonts that are available on the printer.

The PCL FontList provides a printout of all PCL fonts that are
available on the printer.

DemonstrationPrintprovides a demonstration of the current
print-quality settings.

The Startup Page provides basic printer configuration and
network information.

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Xerox®Apps

DescriptionName

Job History Report

The Job History Report provides retained information on
previous print jobs, including the date, time, job type, docu­ment name, output color, paper size, number of pages, and
results. The status of a maximum of 20 jobs prints on the Job
History Report.

Supply Status

You can check the status and percentage of life remaining for your printer supplies at
the control panel or from the Embedded Web Server. When printer supplies near their
replacement time, warning alerts appear on the control panel. You can customize the
alerts that appear on the control panel and configure email alert notifications.

Checking the Supplies Status at the Control Panel

1. To view status information for the printer supplies, touch Device > Supplies.

2. To view details about a specific item, including part numbers for reordering, touch

the desired item.

3. To return to the Supplies screen, touch X.

4. To return to the Device screen, touch the back arrow.

Customizing Supplies Alert Settings

1. To customize the alerts that appear for printer supplies, touch Device > Supplies >
Alerts Setup.

2. To enable supplies alerts, touch the Enable Alerts toggle button.

3. To configure the printer to display an alert when an item reaches a specific usage

percentage level, touch the item, then select the percentage.

4. To customize the alerts for each supply item, or to enable or disable an alert, touch
the toggle button.

5. To return to the Supplies screen, touch X.

6. To return to the Device screen, touch the back arrow.

Setting Up Email Alerts

To check the supplies status and set up alerts using the Embedded Web Server, refer to
the System Administrator Guide at www.xerox.com/office/VLC500docs.

1. To set up alerts to send to an email address, touch Device > Supplies > Email Alerts.

2. To enter an email address, touch Add Email, then touch Enter Email Address.

3. Use the touch screen keyboard to enter an email address, or select an entry from the
Address Book, then touch OK.

4. Add more email addresses if necessary.

5. To customize the alerts for each supply item, or to enable or disable an alert, touch

the toggle button.

6. To exit the menu, touch OK.

7. To return to the Device screen, touch the back arrow.

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Xerox®Apps

Billing and Usage Counters

The Billing/Usage menu displays the total number of impressions that the printer
generatedor printed during its lifetime. You cannot reset the counters. A page is counted
as one side of a sheet of paper. For example, a sheet of paper that is printed on two
sides counts as two impressions.

To view the Billing and Usage Counters:

1. At the printer control panel, press the Home button.

2. Touch Device > Billing/Usage.

3. To view more details, touch Usage Counters, then select an option.

• Impression Counters: This option displays the number of impressions made by

the printer. The number of impressions may not equal the number of sheets
counted, depending on the printer setup. The number of impressions may differ
if your printer is set up to count large sheets as large impressions or as multiple
smaller impressions.

• Sheet Counters: This option displays the number of impressions made by the

printer. Impressions for 2-Sided sheets are identified as a separate line from1-Sided
sheets.

• All Usage Counters: This option shows all the printer usage.

4. After viewing the usage readings, to return to the Home screen, press the Home
button.

Reset to Factory Defaults

Caution

The Reset to Factory Defaults feature erases all settings and returns the printer to the
original factory state. All jobs, presets, Apps, and device settings are reset.

The non-volatile random-access memory (NVRAM) stores printer settings, even after
the power is turned off. When complete, the printer restarts, then displays the Install
Wizard.

To reset the printer to factory defaults:

1. At the printer control panel, press the Home button.

2. Touch Device > Resets > Reset to Factory Defaults.

3. At the prompt, touch Reset.

4. When the process is complete, the printer restarts automatically.

Remote Services

You can use the Remote Services option in the Embedded Web Server to send error and
usage information to the Xerox support team to help them resolve problems quickly.

For information about enabling Remote Services and uploading information to Xerox,
refer to the System Administrator Guide at www.xerox.com/office/VLC500docs.

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Xerox®Apps

Jobs

Jobs Overview

Use Jobs to view current jobs, print saved,personal, and secure jobs, and view
details of completed jobs. You can pause, delete, print, or view job progress
or job details for a selected job.

Managing Jobs

From the control panel Jobs menu, you can view lists of active jobs, secure jobs, or
completed jobs. You can pause, delete, print, or view job progress or job details for a
selected job. From the Jobs window in the Embedded Web Server, you can view a list of
active and completed print jobs. For more details, refer to Managing Jobs Using the

Embedded Web Server.

A print job can be held by the printer when it is unable to complete a print job. For
example, when the printer needs attention, paper, or supplies. When the condition is
resolved, the printer automatically resumes printing. When you send a Secure Print job,
the job is held until you release it by typing a passcode at the control panel. For more
details, refer to Managing Special Job Types.

Pausing the Print Job with the Option to Delete It

1. At the printer control panel, press the Home button.

2. Touch Jobs, then touch the name of the desired print job.

3. Do one of the following:

• To pause the print job, touch Pause. To resume the print job, touch Resume.

• To delete the print job, touch Delete. At the prompt, touch Delete.

Note

If you do not make a selection within 60 seconds, the job automatically resumes.

4. To return to the Home screen, press the Home button.

Viewing, Printing, or Deleting Saved and Secure Jobs

Note

• The system administrator can restrict users from deleting jobs. If a system
administrator has restricted job deletion, you can view the jobs, but not delete them.

• Only the user that sent the job or the system administrator can delete a Secure Print
job.

1. At the printer control panel, press the Home button.

2. To view a list of active and completed jobs, touch Jobs.

3. To view a list of specific job types, touch an option.

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Xerox®Apps

• To view Saved Jobs, touch Saved Jobs. To print the job, touch the job, enter the

quantity, then touch OK. To delete the job, touch the Trash icon, then touch
Delete.

• To view Personal jobs, touch Personal & Secure Jobs. To print the jobs, touch the

folder, then touch Print All, or Delete All.

• For Secure Jobs, touch Personal & Secure Jobs. Touch the folder, enter the

passcode number, then touch OK. To print a Secure Job, touch the job. To print
or delete all the jobs in the folder, touch Print All, or Delete All.

4. To view details about a job, touch the job.

5. To return to the Home screen, press the Home button.

Printing a Job Held for Resources

1. At the printer control panel, press the Home button.

2. Touch Jobs.

3. From the jobs list, touch the held job name. The resources required forthe job appear

on the control panel.

4. Do one of the following:

• To print the job, replenish the resources required. The job resumes automatically

when the required resources are available. If the job does not print automatically,
touch Resume.

• To delete the print job, touch Delete. At the prompt, touch Delete.

5. To return to the Home screen, press the Home button.

Managing Special Job Types

Special job types allow you to send a print job from your computer, then print it from
the printer control panel. Select special job types in the print driver, Printing Options tab,
under Job Type.

Saved Job

Saved Jobs are documents sent to the printer and, unless deleted, are stored there for
future use. Any user can print or delete a Saved Job.

Printing a Saved Job

1. Inyour software application, access the print settings. For most software applications,
press CTRL+P for Windows or CMD+P for Macintosh.

2. Select your printer, then open the print driver.

• For Windows, click Printer Properties. Depending on your application, the title of

the button can vary.

• For Macintosh, in the Print window, click Preview, then select Xerox Features.

3. For Job Type, select Saved Job.

4. Type a job name or select a name from the list, then click OK.

5. Select any other required printing options.

• For Windows, click OK, then click Print.

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• For Macintosh, click Print.

Releasing a Saved Job

1. At the printer control panel, press the Home button.

2. Touch Jobs.

3. To view Saved Jobs, touch Saved Jobs.

4. To print a Saved Job, touch the job name, enter the quantity, then touch OK.

5. To delete the document after printing, for that job, touch the Trash icon, then at the
prompt, touch Delete.

6. To return to the Home screen, press the Home button.

Secure Print

Use Secure Print to print sensitive or confidential information. After you send the job, it
is held at the printer until you enter your passcode at the printer control panel.

Printing by Using Secure Print

1. Inyour software application, access the print settings. For most software applications,
press CTRL+P for Windows or CMD+P for Macintosh.

2. Select your printer, then open the print driver.

• For Windows, click Printer Properties. Depending on your application, the title of

the button varies.

• For Macintosh, in the Print window, click Preview, then select Xerox Features.

3. For Job Type, select Secure Print.

4. Type the passcode, confirm the passcode, then click OK.

5. Select any other required printing options.

• For Windows, click OK, then click Print.

• For Macintosh, click Print.

Releasing a Secure Print job

1. At the printer control panel, press the Home button.

2. Touch Jobs.

3. To view Secure Print jobs, touch Personal & Secure Jobs.

4. Touch your folder.

5. Enter the passcode number, then touch OK.

6. Select an option:

• To print a Secure Print job, touch the job.

• To print all the jobs in the folder, touch Print All.

• To delete a Secure Print job, touch the Trash icon, then at the prompt, touch

Delete.

• To delete all the jobs in the folder, touch Delete All.

Note

After a Secure Print job is printed, it is deleted automatically.

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7. To return to the Home screen, press the Home button.

Personal Print

PersonalPrintallows you to store a document in the printer, then print it from the control
panel.

Note

This feature is only available on a Windows computer printing to a network printer.

Personal Print is a type of saved job with these features:

• A Personal Print job appears in a folder named after the user ID associated with the
print job.

• A Personal Print job does not use a passcode.

• Any user can print or delete a Personal Print job.

• You can print all jobs in the list at once, delete an individual job, or delete all jobs in
the list.

• After a Personal Print job is printed, it is deleted automatically.

Using Personal Print

1. Inyour software application, access the print settings. For most software applications,
click File > Print or for Windows, press CTRL+P.

2. Select your printer, then click Printer Properties. Depending on your application, the

title of the button varies.

3. For Job Type, select Personal Print.

4. Select any other required printing options, then click OK.

5. To send the job to the printer, click Print.

Releasing a Personal Print job

1. At the printer control panel, press the Home button.

2. Touch Jobs.

3. To view Personal Print jobs, touch Personal & Secure Jobs.

4. Touch your folder.

5. If prompted for a passcode, touch Skip.

Note

When your folder contains Secure Print jobs and Personal Print jobs, the passcode
prompt appears.

6. Select an option.

• To print a Personal Print job, touch the job.

• To print all the jobs in the folder, touch Print All.

• To delete all the jobs in the folder, touch Delete All.

7. To return to the Home screen, press the Home button.

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Sample Set

The Sample Set job type prints one copy of a multiple-copy print job beforeprinting the
remaining copies. After reviewing the sample set, you can either print the remaining
copies or delete them at the printer control panel.

Sample Set is a type of saved job with these features:

• A Sample Set job appears in a folder named after the user ID associated with the
print job.

• A Sample Set job does not use a passcode.

• Any user can print or delete a Sample Set job.

• A Sample Set prints one copy of a job to allow you to proofreadthe job beforeprinting
any remaining copies.

After a Sample Set job is printed, it is deleted automatically.

Printing by Using Sample Set

1. Inyour software application, access the print settings. For most software applications,
press CTRL+P for Windows or CMD+P for Macintosh.

2. Select your printer, then open the print driver.

• For Windows, click Printer Properties. Depending on your application, the title of

the button varies.

• For Macintosh, in the Print window, click Preview, then select Xerox Features.

3. For Job Type, select Sample Set.

4. Select any other required printing options.

• For Windows, click OK, then click Print.

• For Macintosh, click Print.

Releasing a Sample Set

1. At the printer control panel, press the Home button.

2. To view available jobs, touch Jobs.

3. Touch the Sample Set job.

Note

The Sample Set file description shows the job as Held for Future Printing, and shows
the number of remaining copies of the job.

4. Select an option.

• To print the remaining copies of the job, touch Release.

• To delete the remaining copies of the job, touch Delete.

5. To return to the Home screen, press the Home button.

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Managing Jobs Using the Embedded Web Server

You can view a list of active jobs and delete print jobs from the Active Jobs list in the
Embedded Web Server. Youcanuse the Embedded Web Server to submit jobs for printing
at the device. You can print .pdf, .ps, .pcl, .prn, .xps, .jpg, .tif and .txt files directly from
the Embedded Web Server without opening another application or the print driver. The
files can be stored on a local computer hard drive, mass storage device, or network drive.

1. At your computer, open a Web browser. In the address field, type the IP address of
the printer, then press Enter or Return.

2. In the Embedded Web Server, click Jobs.

3. Click the job name.

4. Do one of the following:

• To pause the print job, click Pause. To resume the print job, click Resume.

• To delete the print job, click Delete. At the prompt, click Delete.

5. To return to the Home screen, click Home.

Submitting Jobs for Printing Using the Embedded Web Server

1. At your computer, open a Web browser. In the address field, type the IP address of
the printer, then press Enter or Return.

2. In the Embedded Web Server, click Home.

3. In the Quick Links area, click Submit File.

4. Click the Submit field.

5. In the selection window, select a file to print, then click Open.

6. To print the document, click Submit.

Print from USB

Print from USB Overview

Use the Print from USB feature to print jobs already stored on a USB stick.
Jobs in a print-ready format, for example PDF, TIFF or JPEG can be printed.

To create a print-ready file, select the Print to File option when you print your documents
from programs such as Microsoft Word.From advanced publishing programs there may
be several methods to create print-ready files.

Printing from a USB Flash Drive

You can print a file stored on a USB Flash drive. The USB port is on the front of the
printer.

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Note

• If the device is in Power Saver mode, before proceeding with the Print job, to wake
the device, press the Power Saver button.

• Only USB Flash drives formatted to the typical FAT32 file system are supported.

Printing from a USB Flash Drive

You can print a file stored on a USB Flash drive. The USB port is on the front of the
printer.

Note

• If the device is in Power Saver mode, before proceeding with the Print job, to wake
the device, press the Power Saver button.

• Only USB Flash drives formatted to the typical FAT32 file system are supported.

1. Insert the USB Flash drive into the USB memory port on the printer.

2. At the USB Drive has been detected screen, touch Print from USB.

Note

If this feature does not appear, enable the feature or contact the system
administrator. For details, refer to the System Administrator Guide at

www.xerox.com/office/VLC500docs.

3. Add files using the Browse USB screen.

• To print a group of print-ready files, for the USB drive or folder, touch the Select

All icon. Verify that your files are selected.

• To print a specific file, browse to that file, then touch the file name or icon.

4. Touch OK.

5. Confirm that the required files are listed.

• To select more files, touch Add Documents, then touch OK.

• To remove a file name from the list, touch the file name, then touch Remove.

6. Select the paper supply, quantity, output color, and 2-sided printing options.

7. Touch Print.

8. When you are finished, remove the USB Flash drive.

Printing from a USB Flash Drive Already Inserted in the Printer

1. If the USB Flash drive is already in the USB memory port, press the Home button.

2. Touch Print from USB.

Note

If this feature does not appear, enable the feature or contact the system
administrator. For details, refer to the System Administrator Guide at

www.xerox.com/office/VLC500docs.

3. Add files using the Browse USB screen.

• To print a group of print-ready files, for the USB drive or folder, touch the Select

All icon. Verify that your files are selected.

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• To print a specific file, browse to that file, then touch the file name or icon.

4. Touch OK.

5. Confirm that the desired documents appear. If the documents do not appear, touch
Add Documents, select additional documents, then touch OK.

6. Select the paper supply, quantity, output color, and 2-sided printing options.

7. Touch Print.

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Printing

Printing Overview

Before printing, your computer and the printer must be plugged in, powered on, and
connected. Ensure that you have the correct print driver software installed on your
computer.

1. Select the appropriate paper.

2. Load paper in the appropriate tray. On the printer control panel, specify the size,

color, and type.

3. Accessthe print settings in your software application. For most software applications,
press CTRL+P for Windows, or CMD+P for Macintosh.

4. Select your printer.

5. To access the print driver settings:

• For Windows, select Properties or Preferences.

• For Macintosh, Xerox®Features.

The title of the button can vary depending on your application.

6. Modify the print driver settings as necessary, then click OK.

7. To send the job to the printer, click Print.

Selecting Printing Options

Printing options, also called print driver software options, are specified as Printing
Preferences in Windows, and Xerox®Features in Macintosh. Printing options include
settings for 2-sided printing, page layout, and print quality. Printing options that are set
from Printing Preferences within the control panel become the default setting. Printing
options that are set from within the software application are temporary. The application
and the computer do not save the settings after the application is closed.

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Print Driver Help

Xerox®print driver software Help information is available from the Printing Preferences
window. Click the Help button (?) in the bottom, left corner of the Printing Preferences
window to see the Help.

Information about Printing Preferences appears in the Help window. From there, you
can select by topic or use the search field to enter the topic or function for which you
need information.

Windows Printing Options

Selecting Printing Options for an Individual Job for Windows

To use special printing options for a particular job, you can change the Printing
Preferences before sending the job to the printer.

1. With the document open in your software application, access the print settings. For
most software applications, click File > Print or press CTRL+P.

2. Selectyour printer and click the Properties or Preferencesbutton to open the Printing
Preferences window. The title of the button can vary depending on your application.

3. Click a tab in the Printing Preferences window, then make selections.

4. To save and close the Printing Preferences window, click OK.

5. To send the job to the printer, click Print.

Setting Default Printing Options for Windows

When you print from any software application, the printer uses the print job settings
specified in the Printing Preferenceswindow. Youcan specify your most common printing
options and save them so that you do not have to change the settings every time you
print.

For example, if you want to print on both sides of the paper formost jobs, specify 2-sided
printing in Printing Preferences.

1. Navigate to the list of printers on your computer:

• For Windows Server 2008 and later, click Start > Settings > Printers.

• For Windows 7, click Start > Devices and Printers.

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• For Windows 8.1 and Windows 10, right-click the Start icon > Control Panel >

Devices and Printers.

Note

If you are using a custom Start menu application, it can change the navigation path
to your list of printers.

2. In the list of printers, right-click the icon for your printer, then click Printing
preferences.

3. In the Printing Preferences window, click a tab, then select the options. To save the
settings, click OK.

Note

For more information about Windows print driver options, click the Help button (?) in
the Printing Preferences window.

Selecting Printing Defaults in Windows for a Shared Network Printer

1. Navigate to the list of printers on your computer:

• For Windows Server 2008 and later, click Start > Settings > Printers.

• For Windows 7, click Start > Devices and Printers.

• For Windows 8.1 and Windows 10, right-click the Start icon > Control Panel >

Devices and Printers.

Note

If you are using a custom Start menu application, it can change the navigation path
to your list of printers.

2. Inthe list of printers, right-click the icon foryour printer, then select Printer properties.

3. In the printer Properties dialog box, click the Advanced tab.

4. On the Advanced tab, click Printing Defaults.

5. Make your selections on the print driver tabs as needed, then click Apply.

6. To save the settings, click OK.

Saving a Set of Commonly Used Printing Options for Windows

You can define and save a set of options, so that you can apply them to future print
jobs. In Xerox®App Gallery, you can save an app as default, so you can have app by app
default settings for printing.

To save a set of printing options:

1. With the document open in your application, click File > Print.

2. To open the Printing Preferences window, select your printer, then click Properties
or Preferences.

3. In the Printing Properties window, click the tabs, then select the required settings.

4. In the Printing Properties window, click Saved Settings, then click Save As.

5. Tosavethe set of options in the Saved Settings list, type a name forthe set of printing
options, then click OK.

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Macintosh Printing Options

Selecting Printing Options for Macintosh

To use specific printing options, change the settings before sending the job to the printer.

1. With the document open in your application, click File > Print.

2. Select your printer.

3. In the Print Options menu, select Xerox Features.

Note

To see all printing options, click Show Details.

4. Select any other required printing options from the lists.

5. To send the job to the printer, click Print.

Saving a Set of Commonly Used Printing Options for Macintosh

You can define and save a set of options, so that you can apply them to future print
jobs.

To save a set of printing options:

1. With the document open in your application, click File > Print.

2. Select your printer from the Printers list.

3. Select the required printing options from the lists in the Print dialog box.

Note

To see all printing options, click Show Details.

4. Click Presets > Save Current Settings as Preset.

5. Type a name for the printing options. To save the set of options in the Presets list,
click OK.

6. To print using these options, select the name from the Presets list.

UNIX and Linux Printing

The Xerox®Print Driver package provides tools for you to manage printers connected in
UNIX and Linux environments.

The Xerox®print drivers provide a GUI-based driver dialog for printer feature selections.
You can select print drivers based on your operating system.

Xerox®Printer Manager

Xerox®PrinterManager is an application that allows you to manage and print to multiple
printers in UNIX and Linux environments.

Xerox®Printer Manager allows you to:

• Configure and check the status of network connected printers.

• Set up a printer on your network and monitor the operation of the printer once
installed.

• Perform maintenance checks and view supplies status at any time.

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• Provide a common look and feel across the many different suppliers of UNIX and
Linux operating systems.

Installing Xerox®Printer Manager

Before you begin:

Ensure that you have root or superuser privileges to install Xerox®Printer Manager.

To install Xerox®Printer Manager:

1. Download the appropriate package for your operating system. Tolocate print drivers
for your printer, go to www.xerox.com/drivers.

2. On the print driver website, navigate to your printer model.

3. For your printer model, click Drivers & Downloads.

4. From the Operating System menu, select your operating system.

5. To identify the print driver for your printer model, review the list of available print

drivers.

Note

For additional information on each driver, click Description.

6. To select the print driver for your printer model and operating system, click the print

driver name.

7. To begin the download, read the End User License Agreement, then click accept.
The file automatically downloads to the default location for your computer file
downloads.

8. To install the Xerox®Print Driver package:

a) Open the package with your OS package manager.
b) To install using a command-line utility, change to the directory where you

downloaded the file. To run the installer, type the appropriate command-line
utility for your operating system. For example:

• Red Hat: rpm -U <filename>.rpm

• Debian-based Linux: dpkg -i <filename>.deb

• AIX: rpm -U <filename>.rpm

• HPUX: <filename>.depot.gz

• Solaris: pkgadd -d <filename>.pkg

Note

Most installations create a Xerox directory in /opt/Xerox/prtsys. Foradditional information
about utilities included in the OS package manager, refer to the manual included with
the package. For example, man xeroxprtmgr.

Launching Xerox®Printer Manager

To launch Xerox®Printer Manager, do one of the following tasks.

• For UNIX, log in as root. From a terminal window, type xosdprtmgr, then press Enter
or Return.

• For Linux, type sudo xeroxprtmgr, then press Enter or Return.

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Printing with xeroxprint

Xerox has its own print command. You can use the following command:

xeroxprint -d<Some_Queue > -o[Options] <SomefileHH

Printing from a Linux Workstation

To print from a Linux workstation, install either a Xerox®print driver for Linux or a CUPS
(Common UNIX Printing System) print driver. You do not need both drivers.

Xeroxrecommends that you install one of the full-featured custom print drivers for Linux.
To locate drivers for your printer, go to www.xerox.com/drivers.

If you use CUPS, ensure that CUPS is installed and running on your workstation. The
instructions for installing and building CUPS are contained in the CUPS Software
AdministratorsManual, written and copyrighted by Easy Software Products. For complete
information on CUPS printing capabilities, refer to the CUPS Software Users Manual
available from www.cups.org/documentation.php.

Installing the PPD File on the Workstation

1. If available, download the Xerox®PPD for CUPS (Common UNIX Printing System)

from the Drivers and Downloads page on the Xerox Support website.

2. Copy the PPD file into the CUPS ppd/Xerox folder on your workstation. If you are
unsure of the location of the folder, use the Find command to locate the PPD files.

3. Follow the instructions that are included with the PPD file.

Adding the Printer

1. Verify that the CUPS (Common UNIX Printing System) daemon is running.

2. Opena Webbrowser and type http://localhost:631/admin, then click Enter or Return.

3. For User ID, type root. For password, type the root password.

4. Click Add Printer, then follow the onscreen prompts to add the printer to the CUPS

printer list.

Printing with CUPS (Common UNIX Printing System)

CUPS supports the use of both the System V (lp) and Berkeley (lpr) printing commands.

1. To print to a specific printer in System V, type lp -dprinter filename, then click Enter.

2. To print to a specific printer in Berkeley, type lpr -Pprinter filename, then click Enter.

Mobile Printing Options

This printer can print from iOS and Android mobile devices. For more information, refer
to Configuring Google Cloud Print.

Printing with Wi-Fi Direct

You can connect to your printer from a Wi-Fi mobile device, such as a tablet, computer,
or smartphone, using Wi-Fi Direct.

For details, refer to Connecting to Wi-Fi Direct.

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For details on using Wi-Fi Direct, refer to the documentation provided with your mobile
device.

Note

Depending on which mobile device you are using, the printing procedure varies.

Printing with AirPrint

You can print directly from your iPhone, iPad, iPod touch, or Mac using AirPrint®. To
enable AirPrint®for your printer, refer to Configuring AirPrint. To use AirPrint®, ensure
that your mobile device is connected to the same wireless network as the printer.

To print with AirPrint®:

1. Open the email, photograph, website page, or document that you want to print.

2. Tap the Action icon.

3. Tap Print.

4. Select your printer, then set the printer options.

5. Tap Print.

Printing from a MOPRIA-Enabled Mobile Device

MOPRIA™is a software feature that enables users to print from mobile devices without
requiring a print driver. You can use MOPRIA™to print from your mobile device to
MOPRIA™-enabled printers.

Note

• MOPRIA™and all of its required protocols are enabled by default.

• Ensure that you have the latest version of the MOPRIA™PrintService installed on your
mobile device. You can obtain a free download from the Google Play Store.

• Wireless devices must join the same wireless network as the printer.

• The name and location of your printer appears in a list of MOPRIA™-enabled printers
on connected devices.

To print using MOPRIA™, follow the directions provided with your mobile device.

Printing from a USB Flash Drive

You can print a file stored on a USB Flash drive. The USB port is on the front of the
printer.

Note

• If the device is in Power Saver mode, before proceeding with the Print job, to wake
the device, press the Power Saver button.

• Only USB Flash drives formatted to the typical FAT32 file system are supported.

1. Insert the USB Flash drive into the USB memory port on the printer.

2. At the USB Drive has been detected screen, touch Print from USB.

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Note

If this feature does not appear, enable the feature or contact the system
administrator. For details, refer to the System Administrator Guide at

www.xerox.com/office/VLC500docs.

3. Add files using the Browse USB screen.

• To print a group of print-ready files, for the USB drive or folder, touch the Select

All icon. Verify that your files are selected.

• To print a specific file, browse to that file, then touch the file name or icon.

4. Touch OK.

5. Confirm that the required files are listed.

• To select more files, touch Add Documents, then touch OK.

• To remove a file name from the list, touch the file name, then touch Remove.

6. Select the paper supply, quantity, output color, and 2-sided printing options.

7. Touch Print.

8. When you are finished, remove the USB Flash drive.

Printing from a USB Flash Drive Already Inserted in the Printer

1. If the USB Flash drive is already in the USB memory port, press the Home button.

2. Touch Print from USB.

Note

If this feature does not appear, enable the feature or contact the system
administrator. For details, refer to the System Administrator Guide at

www.xerox.com/office/VLC500docs.

3. Add files using the Browse USB screen.

• To print a group of print-ready files, for the USB drive or folder, touch the Select

All icon. Verify that your files are selected.

• To print a specific file, browse to that file, then touch the file name or icon.

4. Touch OK.

5. Confirm that the desired documents appear. If the documents do not appear, touch
Add Documents, select additional documents, then touch OK.

6. Select the paper supply, quantity, output color, and 2-sided printing options.

7. Touch Print.

Printing Features

Managing Jobs

From the Jobs window in the Embedded Web Server, you can view a list of active and
completed print jobs.

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From the control panel Jobs menu, you can view lists of active jobs, secure jobs, or
completed jobs. You can pause, delete, print, or view job progress or job details for a
selected job. When you send a secure print job, the job is held until you release it by
typing a passcode at the control panel. For details, refer to Printing Special Job Types.

Pausing the Print Job with the Option to Delete It

1. At the printer control panel, press the Home button.

2. Touch Jobs, then touch the name of the print job.

3. Do one of the following:

• To pause the print job, touch Pause. To resume the print job, touch Resume.

• To delete the print job, touch Delete. At the prompt, touch Delete.

Note

If you do not make a selection within 60 seconds, the job automatically resumes.

4. To return to the Home screen, press the Home button.

Viewing, Printing, or Deleting Jobs

1. At the printer control panel, press the Home button.

2. To view a list of active and completed jobs, touch Jobs.

3. To view a list of specific job types, touch an option.

• To view Saved Jobs, touch Saved Jobs. To print the job, touch the job, enter the

quantity, then touch OK. To delete the job, touch the Trash icon, then touch
Delete.

• To view Personal jobs, touch Personal & Secure Jobs. To print the jobs, touch the

folder, then touch Print All, or Delete All.

• For Secure Jobs, touch Personal & Secure Jobs. Touch the folder, enter the

passcode number, then touch OK. To print a Secure Job, touch the job. To print
or delete all the jobs in the folder, touch Print All, or Delete All.

4. To view details about a job, touch the job.

5. To return to the Home screen, press the Home button.

Note

• The system administrator can restrict users from deleting jobs. If a system
administrator has restricted job deletion, you can view the jobs, but not delete them.

• Only the user that sent the job or the system administrator can delete a Secure Print
job.

Printing Special Job Types

Special job types allow you to send a print job from your computer, then print it from
the printer control panel. Select special job types in the print driver, Printing Options tab,
under Job Type.

Saved Job

Saved Jobs are documents sent to the printer and, unless deleted, are stored there for
future use. Any user can print or delete a Saved Job.

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Printing a Saved Job

1. Inyour software application, access the print settings. For most software applications,
press CTRL+P for Windows or CMD+P for Macintosh.

2. Select your printer, then open the print driver.

• For Windows, click Printer Properties. Depending on your application, the title of

the button can vary.

• For Macintosh, in the Print window, click Preview, then select Xerox Features.

3. For Job Type, select Saved Job.

4. Type a job name or select a name from the list, then click OK.

5. Select any other required printing options.

• For Windows, click OK, then click Print.

• For Macintosh, click Print.

Releasing a Saved Job

1. At the printer control panel, press the Home button.

2. Touch Jobs.

3. To view Saved Jobs, touch Saved Jobs.

4. To print a Saved Job, touch the job name, enter the quantity, then touch OK.

5. To delete the document after printing, for that job, touch the Trash icon, then at the
prompt, touch Delete.

6. To return to the Home screen, press the Home button.

Secure Print

Use Secure Print to print sensitive or confidential information. After you send the job, it
is held at the printer until you enter your passcode at the printer control panel.

Printing by Using Secure Print

1. Inyour software application, access the print settings. For most software applications,
press CTRL+P for Windows or CMD+P for Macintosh.

2. Select your printer, then open the print driver.

• For Windows, click Printer Properties. Depending on your application, the title of

the button varies.

• For Macintosh, in the Print window, click Preview, then select Xerox Features.

3. For Job Type, select Secure Print.

4. Type the passcode, confirm the passcode, then click OK.

5. Select any other required printing options.

• For Windows, click OK, then click Print.

• For Macintosh, click Print.

Releasing a Secure Print job

1. At the printer control panel, press the Home button.

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2. Touch Jobs.

3. To view Secure Print jobs, touch Personal & Secure Jobs.

4. Touch your folder.

5. Enter the passcode number, then touch OK.

6. Select an option:

• To print a Secure Print job, touch the job.

• To print all the jobs in the folder, touch Print All.

• To delete a Secure Print job, touch the Trash icon, then at the prompt, touch

Delete.

• To delete all the jobs in the folder, touch Delete All.

Note

After a Secure Print job is printed, it is deleted automatically.

7. To return to the Home screen, press the Home button.

Personal Print

PersonalPrintallows you to store a document in the printer, then print it from the control
panel.

Note

This feature is only available on a Windows computer printing to a network printer.

Personal Print is a type of saved job with these features:

• A Personal Print job appears in a folder named after the user ID associated with the
print job.

• A Personal Print job does not use a passcode.

• Any user can print or delete a Personal Print job.

• You can print all jobs in the list at once, delete an individual job, or delete all jobs in
the list.

• After a Personal Print job is printed, it is deleted automatically.

Using Personal Print

1. Inyour software application, access the print settings. For most software applications,
click File > Print or for Windows, press CTRL+P.

2. Select your printer, then click Printer Properties. Depending on your application, the

title of the button varies.

3. For Job Type, select Personal Print.

4. Select any other required printing options, then click OK.

5. To send the job to the printer, click Print.

Releasing a Personal Print job

1. At the printer control panel, press the Home button.

2. Touch Jobs.

3. To view Personal Print jobs, touch Personal & Secure Jobs.

4. Touch your folder.

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5. If prompted for a passcode, touch Skip.

Note

When your folder contains Secure Print jobs and Personal Print jobs, the passcode
prompt appears.

6. Select an option.

• To print a Personal Print job, touch the job.

• To print all the jobs in the folder, touch Print All.

• To delete all the jobs in the folder, touch Delete All.

7. To return to the Home screen, press the Home button.

Sample Set

The Sample Set job type prints one copy of a multiple-copy print job beforeprinting the
remaining copies. After reviewing the sample set, you can either print the remaining
copies or delete them at the printer control panel.

Sample Set is a type of saved job with these features:

• A Sample Set job appears in a folder named after the user ID associated with the
print job.

• A Sample Set job does not use a passcode.

• Any user can print or delete a Sample Set job.

• A Sample Set prints one copy of a job to allow you to proofreadthe job beforeprinting
any remaining copies.

After a Sample Set job is printed, it is deleted automatically.

Printing by Using Sample Set

1. Inyour software application, access the print settings. For most software applications,
press CTRL+P for Windows or CMD+P for Macintosh.

2. Select your printer, then open the print driver.

• For Windows, click Printer Properties. Depending on your application, the title of

the button varies.

• For Macintosh, in the Print window, click Preview, then select Xerox Features.

3. For Job Type, select Sample Set.

4. Select any other required printing options.

• For Windows, click OK, then click Print.

• For Macintosh, click Print.

Releasing a Sample Set

1. At the printer control panel, press the Home button.

2. To view available jobs, touch Jobs.

3. Touch the Sample Set job.

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Note

The Sample Set file description shows the job as Held for Future Printing, and shows
the number of remaining copies of the job.

4. Select an option.

• To print the remaining copies of the job, touch Release.

• To delete the remaining copies of the job, touch Delete.

5. To return to the Home screen, press the Home button.

Selecting Paper Options for Printing

There are two ways to select the paper for your print job. You can let the printer select
which paper to use based on the document size, paper type, and paper color you specify.
You can also select a specific tray loaded with the desired paper.

• For Windows, paper options are in the Paper field on the Printing Options tab.

• For Macintosh, in the Print window, in Xerox Features, paper options are in the Paper
field for Paper/Output.

Scaling

Scaling reduces or enlarges the original document to match the selected output paper
size.

• For Windows, the scale options are on the Printing Options tab, in the Paper field.

• For Macintosh, the scale options are in the Print window for Preview. To view more
printing options, click Show Details.

The following scaling options are available:

• Automatically Scale scales the document to fit the selected Output Paper Size. The
scaling amount appears in the percentage box below the sample image.

• No Scaling does not change the size of the page image printed on the output paper,
and 100% appears in the percentagebox. If the original size is larger than the output
size, the page image is cropped. If the original size is smaller than the output size,
extra space appears around the page image.

• Manually Scale scales the document by the amount entered in the percentage box
below the preview image.

Printing on Both Sides of the Paper

Printing a 2-Sided Document

If your printer supports Automatic 2-Sided Printing, the options are specified in the print
driver. The print driver uses the settings for portrait or landscape orientation from the
application for printing the document.

Note

Ensure that the paper size and weight are supported. For details, refer to Supported

Paper Types and Weights for Automatic 2-Sided Printing.

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2-Sided Page Layout Options

You can specify the page layout for 2-sided printing, which determines how the printed
pages turn. These settings override the application page orientation settings.

• 1-Sided Print: This option prints on one side of the media. Use this option when
printing on envelopes, labels, or other media that cannot be printed on both sides.

• 2-Sided Print: This option prints the job on both sides of the paper to allow binding
on the long edge of the paper. The following illustrations show the result for
documents with portrait and landscape orientations, respectively:

• 2-Sided Print, Flip on Short Edge: This option prints on both sides of the paper. The
images print to allow binding on the short edge of the paper. The following illustrations
show the result for documents with portrait and landscape orientations, respectively:

Note

2-Sided Printing is part of the Earth Smart settings.

To change your default print driver settings, refer to Setting Default Printing Options

for Windows.

Print Quality

Print-quality modes:

• Standard print-quality mode: 600 x 600 dpi

• Enhanced print-quality mode: 600 x 600 dpi, 8-bit depth

Image Options

Image options controls how the printer uses color to produce your document. The
Windows PostScript print driver and the Macintosh print drivers provide the widest range
of color controls and corrections on the Image Options tab.

• For Windows, Color Corrections, and Color Adjustment are on the Image Options tab.

• For Macintosh, in the Print window, in Xerox Features, Color Options is on the
Paper/Output list.

Note

This option is not available in PCL/PCL6.

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The following options are available:

• Xerox Black and White: This feature converts all color in the document to black and
white or shades of gray.

• XeroxAutomatic Color: This option applies the best color correction to text, graphics,
and images. Xerox recommends this setting.

• Vivid RGB: This setting produces brighter and more saturatedcolors using red, green,
and blue color.

• Commercial: This option applies color for printing on a commercial printing press.

• LCD: This option approximately matches the colors in the print job to the colors used
by your computer monitor display screen.

• EuroscalePress:This option matches the European FOGRA glossy paper specification.

• None: This option provides no color correction.

• sRGB: This option approximates the colors in the print job to the red, green, and blue
(RGB) configuration of your computer monitor display screen.

Image Shift

Image Shift allows you to modify the location of the image on the page. You can shift
the printed image along the X and Y axes of each sheet of paper.

Color Adjustments

Use Color Adjustments to adjust particular characteristics of the printed color.
Characteristics include lightness, contrast, saturation, and color cast.

Note

Not all options listed are supported on all printers. Some options apply only to a specific
printer model, configuration, operating system, or driver type.

Lightness

The Lightness feature allows you to adjust the overall lightness or darkness of the text
and images in your printed job.

Contrast

You can use the Contrast feature to adjust the variation between light and dark areas
of the print job.

Saturation

Saturation allows you to adjust the color strength and the amount of gray in the color.

Color Cast

Use Color Cast settings to adjust the amount of a selected color in the print job while
preserving lightness.

The following options are available:

• The Cyan to Red option allows you to adjust the color balance between cyan and
red. For example, when you increase the cyan levels, the red levels decrease.

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• The Magenta to Green option allows you to adjust the color balance between magenta
and green. For example, when you increase the magenta levels, the green levels
decrease.

• The Yellow to Blue option allows you to adjust the color balance between yellow and
blue. For example, when you increase the yellow levels, the blue levels decrease.

Printing Mirror Images

If the PostScript driver is installed, you can print pages as a mirror image. Images mirror
left to right when printed.

Printing Multiple Pages to a Single Sheet

When printing a multiple-page document, you can print more than one page on a single
sheet of paper.

To print 1, 2, 4, 6, 9, or 16 pages per side, select Pages Per Sheet on the Page Layout
tab.

• For Windows, Page Layout is on the Document Options tab.

• For Macintosh, in the Print window, Layout is on the Preview list.

Printing Booklets

With 2-sided printing, you can print a document in the form of a small booklet. You can
create booklets from any paper size that is supported for 2-sided printing.

The print driver automatically reduces each page image and prints four page images
per sheet of paper, two page images on each side. The pages are printed in the correct
order so that you can fold and staple the pages to create the booklet.

• For Windows, Booklet Layout is on the Page Layout tab. Page Layout is on the
Document Options tab.

• For Macintosh, in the Print window, in Xerox Features, Booklet Layout is on the
Paper/Output list.

When you print booklets using the Windows PostScript or Macintosh driver, you can
specify the gutter and creep.

• Gutter: Specifies the horizontal distance in points between the page images. A point
is 0.35 mm (1/72 in.).

• Creep: Specifies how much the page images shift outward in tenths of a point. Shifting
compensates for the thickness of the folded paper, which can cause the page images
to shift outward slightly when folded. You can select a value from zero to 1 point.

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CreepGutter

Selecting Finisher Options

With the optional finisher option installed on the printer, you can request stapled
documents right from your desktop computer. The stapler can staple up to 30 sheets of
105 g/m2.

1. From the Printing Options tab, locate the Finishing option, then select 1 Staple.

2. Click OK.

The stapled prints are delivered to the finisher unit.

Selecting Mailbox Options

With the optional mailbox option installed on the printer, you can send prints to a specific
mailbox bin right from your desktop computer.

1. From the Printing Options tab, locate the Output Destination option, then select
one of the mailbox bins.

2. Click OK.
The prints are delivered to the selected mailbox bin.

Using Special Pages

The Special Pages options control how covers, inserts, and exception pages are added
to your printed document.

• For Windows, the Special Pages tab is on the Document Options tab.

• For Macintosh, in the Print window, in Xerox Features, Special Pages is on the
Paper/Output list.

Printing Cover Pages

A cover page is the first or last page of a document. You can select paper sources for
the cover pages that are different from the source used for the body of a document. For
example, you can use your company letterhead for the first page of a document. You
can also use heavyweight paper for the first and last pages of a report. You can use any
applicable paper tray as the source for printing cover pages.

Select one of these options for printing cover pages:

• No Covers does not print cover pages. No cover pages are added to the document.

• Front Only prints the first page on paper from the specified tray.

• Back Only prints the back page on paper from the specified tray.

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• Front and Back: Same prints the front and back cover pages from the same tray.

• Frontand Back: Differentprints the front and back cover pages from different trays.

After making a selection for printing the cover pages, you can select the paper for the
front and back covers by size, color, or type. You can also use blank or pre-printed paper,
and you can print side one, side two, or both sides of the cover pages.

Printing Insert Pages

You can add blank or pre-printed insert pages before page one of each document or
after designated pages within a document. Adding an insert after designated pages
within a document separates sections, or acts as a marker or placeholder. Ensure that
you specify the paper to use for the insert pages.

• Insert Options provides the options to place an insert After Page X, where X is the
specified page, or Before Page 1.

• Insert Quantity specifies the number of pages to insert at each location.

• Pages: Specifies the page or range of pages that use the exception page
characteristics.Separateindividual pages or page ranges with commas. Specify pages
within a range with a hyphen. For example, to specify pages 1, 6, 9, 10, and 11, type
1,6,9-11.

• Paper:Displays the defaultsize, color, and type of paper selected in Use Job Settings.

• Job Setting: Displays the attributes of the paper for the remainder of the job.

Printing Exception Pages

Exception pages have different settings from the rest of the pages in the job. You can
specify differences such as page size, page type, and page color. You can also change
the side of the paper on which to print as your job requires. A print job can contain
multiple exceptions.

For example, your print job contains 30 pages. You want five pages to print on only one
side of a special paper, and the remainder of the pages printed 2-sided on regular paper.
You can use exception pages to print the job.

In the Add Exceptions window, you can set the characteristics of the exception pages
and select the alternate paper source:

• Pages: Specifies the page or range of pages that use the exception page
characteristics.Separateindividual pages or page ranges with commas. Specify pages
within a range with a hyphen. For example, to specify pages 1, 6, 9, 10, and 11, type
1,6,9-11.

• Paper:Displays the defaultsize, color, and type of paper selected in Use Job Settings.

• 2-Sided Printing allows you to select 2-sided printing options. Click the Down arrow
to select an option:

- 1-Sided Print prints the exception pages on one side only.

- 2-Sided Print prints the exception pages on both sides of the paper and flips the

pages on the long edge. The job then can be bound on the long edge of the
pages.

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- 2-Sided Print, Flip on Short Edge prints the exception pages on both sides of

the paper and flips the pages on the short edge. The job then can be bound on
the short edge of the pages.

- Use Job Setting prints the job using the attributes shown in the Job Settings

box.

• Job Setting: Displays the attributes of the paper for the remainder of the job.

Note

Some combinations of 2-sided printing with certain paper types and sizes can produce
unexpected results.

Printing Watermarks for Windows

A watermark is special-purpose text that can be printed across one or more pages. For
example, you can add a word like Copy, Draft, or Confidential as a watermark instead
of stamping it on a document before distribution.

Note

The Watermark feature is only available on a Windows computer printing to a network
printer.

To print a watermark:

1. In the print driver, click the Document Options tab.

2. Click the Watermark tab.

3. From the Watermark menu, select the watermark. You can choose from preset

watermarks, or create a customized watermark. You can also manage watermarks
from this menu.

4. Under Text, select an option:

• Text: Enter the text in the field, then specify the font.

• Time Stamp: Specify the date and time options, then specify the font.

• Picture: To locate the picture, click the Browse icon.

5. Specify the scaling angle and position of the watermark.

• Select the scaling option that specifies the size of the picture in relation to the

original image. Use the arrows to scale the image in increments of 1%.

• To define the angle of the image on the page, specify the position option or to

rotate the image left or right by increments of 1, use the arrows.

• To define the location of the image on the page, specify the position option, or

to move the image in each direction in increments of 1, use the arrows.

6. Under Layering, select how to print the watermark.

• Printin BackgroundThis option prints the watermarkbehind the text and graphics

in the document.

• Blend: This option combines the watermark with the text and graphics in the

document. A blended watermark is translucent, so you can see both the watermark
and the document content.

• Print in Foreground This option prints the watermark over the text and graphics

in the document.

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7. Click Pages, then select the pages to print the watermark:

• Printon All Pages This option prints the watermark on all pages of your document.

• Print on Page 1 Only This option prints the watermark only on the first page of

the document.

8. If you select a picture as a watermark, specify the lightness settings for the image.

9. Click OK.

Orientation

Orientation allows you to select the direction that the page prints.

• For Windows, the Orientation tab is on the Document Options tab.

Note

The orientation setting in your application print dialog box may override the orientation
options in the print driver.

• For Macintosh, Orientation options are in the Print window.

The following options are available:

• Portrait: Orients the paper so that the text and images print across the short
dimension of the paper.

• Landscape: Orients the paper so that the text and images print across the long
dimension of the paper.

• Rotated Landscape: Orients the paper so that the content is rotated 180 degrees
and with the long bottom side up.

Note

For Macintosh, to print portrait text and images in landscape orientation, clear the
Auto Rotate check box.

Printing Banner Pages

To enable or disable Banner Pages, contact your system administrator, or refer to the
System Administrator Guide at www.xerox.com/office/VLC500docs.

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Selecting Job Completion Notification for Windows

You can select to be notified when your job finishes printing. A message appears on
your computer screen with the name of the job and the name of the printer where it
was printed.

Note

This feature is only available on a Windows computer printing to a network printer.

To select job completion notification from the Advanced tab:

1. Click Notifications.

2. Click Notify for Completed Jobs, then select an option.

• Enabled: This option turns on notifications.

• Disabled: This option turns off the Notification feature.

3. Click OK.

Using Custom Paper Sizes

You can print on custom paper sizes that are within the minimum and maximum size
range supported by the printer. For details, refer to Supported Custom Paper Sizes.

Printing on Custom Paper Sizes

Note

Before printing on a custom paper size, use the Custom Paper Sizes feature in printer
Properties to define the custom size. For more information, refer to Defining Custom

Paper Sizes.

Printing on Custom Paper Size from Windows

Note

Before printing on custom-size paper, define the custom size in the printer Properties.

1. Load the custom-size paper in the tray.

2. In the application, click File > Print, then select your printer.

3. In the Print dialog box, click Printer Properties.

4. On the Printing Options tab, from the Paper list, select the required custom paper

size and type.

5. Select any other required options, then click OK.

6. In the Print dialog box, click Print.

Printing on Custom Paper Size from Macintosh

1. Load the custom-size paper.

2. In the application, click File > Print.

3. From the Paper Size list, select the custom paper size.

4. Click Print.

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Defining Custom Paper Sizes

To print custom paper sizes, define the custom width and length of the paper in the
print driver software and on the printer control panel. When setting the paper size, ensure
that you specify the same size as the paper in the tray. Setting the wrong size paper can
cause a printer error. Print driver settings override control panel settings when you print
using the print driver software on your computer.

Creating and Saving Custom Paper Sizes in the Print Driver

You can print custom-size paper from any paper tray. Custom-size paper settings are
saved in the print driver and are available for you to select in all your applications.

For detail on supported paper sizes for each tray, refer to Supported Custom Paper Sizes.

To Create and Save Custom Sizes for Windows

1. In the print driver, click the Printing Options tab.

2. For Paper, click the arrow, then select Other Size > Advanced Paper Size > Output
Paper Size > New.

3. In the New Custom Paper Size window, enter the height and width of the new paper

size.

4. To specify the units of measurement, at the bottom of the window, click the
Measurements button, then select Inches or Millimeters.

5. To save, in the Name field, type a title for the new size, then click OK.

To Create and Save Custom Sizes for Macintosh

1. In the application, click File > Print.

2. Click Paper Size, then select Manage Custom Sizes.

3. To add a new size, in the Manage Paper Sizes window, click the Plus icon (+).

4. Double-click Untitled, then type a name for the new custom paper size.

5. Enter the height and width of the new custom paper size.

6. Click the arrow for the Non-Printable Area field, then select the printer from the list.

Or, for User Defined margins, set the top, bottom, right, and left margins.

7. To save the settings, click OK.

Defining a Custom Paper Size at the Control Panel

You can print custom-size paper from any paper tray. Custom-size paper settings are
saved in the print driver and are available for you to select in all your applications.

1. At the printer control panel, press the Home button.

2. Touch Device > Paper Trays.

3. Touch the desired tray for your custom-size paper.

4. Touch the current paper size setting, then from the list, touch Custom.

5. In the Custom Paper Size screen, enter the height and width of the new paper size.

6. To save the setting, touch OK.

7. To return to the Home screen, press the Home button.

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Paper and Media

Paper and Media Overview

Your printer is designed to use various paper and other media types. Followthe guidelines
in this section for the best print quality and to avoid jams:

• Use only Xerox approved paper. For details, refer to Supported Paper.

• Use only dry, undamaged paper.

• Some paper and other media types can cause poor output quality, increased paper
jams, or damage your printer. Refer to Paper That Can Damage Your Printer.

• Ensure that the paper type selected in your print driver matches the paper type on
which you are printing.

• If you have the same size paper loaded in more than one tray, ensure that the proper
tray is selected in the print driver.

• Store your paper and other media properly for optimum print quality. For details,
refer to Paper Storage Guidelines.

Supported Paper

Your printer is designed to use various paper and other media types. To ensure the best
print quality and to avoid jams, follow the guidelines in this section.

For best results, use Xerox paper and media recommended for your printer.

Recommended Media

A list of paper and media recommended for your printer is available at:

• www.xerox.com/rmlna Recommended Media List (United States)

• www.xerox.com/rmleu Recommended Media List (Europe)

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Ordering Paper

To order paper or other media, contact your local reseller or visit

www.xerox.com/office/VLC500supplies.

General Paper Loading Guidelines

• Do not overfill the paper trays. Do not load paper above the maximum fill line in the
tray.

• Adjust the paper guides to fit the paper size.

• Fan paper before loading it in the paper tray.

• If excessive jams occur, use paper or other approved media from a new package.

• Do not print on label media after a label has been removed from a sheet.

• Use only paper envelopes. Print envelopes 1-sided only.

Paper That Can Damage Your Printer

Caution

Some paper and other media types can cause poor output quality, increased paper jams,
or damage your printer. Do not use the following media:

• Rough or porous paper

• Inkjet paper

• Non-laser glossy or coated paper

• Paper that has been photocopied

• Paper that has been folded or wrinkled

• Paper with cutouts or perforations

• Stapled paper

• Envelopes with windows, metal clasps, side seams, or adhesives with release strips

• Padded envelopes

• Plastic media

• Transparencies

Paper Storage Guidelines

Storing your paper and other media properly contributes to optimum print quality.

• Store paper in dark, cool, relativelydry locations. Most paper is susceptible to damage
fromultraviolet and visible light. Ultraviolet light, from the sun and fluorescent bulbs,
is particularly damaging to paper.

• Reduce the exposure of paper to strong lights for long periods of time.

• Maintain constant temperatures and relative humidity.

• Avoidstoring paper in attics, kitchens, garages, or basements. These spaces are more
likely to collect moisture.

• Store paper flat, either on pallets, cartons, shelves, or in cabinets.

• Avoid food or drinks in the area where paper is stored or handled.

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• Do not open sealed packages of paper until you are ready to load the paper into the
printer. Leave stored paper in the original packaging. The paper wrapper protects the
paper from moisture loss or gain.

• Some special media is packaged inside resealable plastic bags. Store the media inside
the bag until you are ready to use it. Keep unused media in the bag and reseal it for
protection.

Supported Paper Types and Weights

WeightsPaper TypesTrays

60–80 g/m²RecycledTray 1 and Trays 2–5

Bypass Tray

60–90 g/m²Custom

75–105 g/m²Bond
Hole-Punched
Letterhead
Plain
Pre-Printed

Lightweight Glossy Cardstock

Glossy Cardstock

Labels

Hole-Punched
Letterhead
Plain
Pre-Printed

Lightweight Glossy Cardstock

EnvelopesTray 1 and Bypass Tray

106–176 g/m²Lightweight Cardstock

177–220 g/m²Cardstock

60–80 g/m²RecycledHigh Capacity Feeder (HCF)

60–90 g/m²Custom

75–105 g/m²Bond

106–176 g/m²Lightweight Cardstock

SupportedPaperTypesand WeightsforAutomatic 2-Sided Printing

WeightPaper Type

60–80 g/m²Recycled

60–90 g/m²Custom

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WeightPaper Type

75–105 g/m²Bond
Hole-Punched
Letterhead
Plain
Pre-Printed

106–176 g/m²Lightweight Cardstock
Lightweight Glossy Cardstock

Supported Standard Paper Sizes

The paper sizes below are automatically detected in the paper trays and are available
as a size selection.

North American Standard SizesEuropean Standard SizesTray

Bypass Tray

Tray 1 and
Trays 2–5

Feeder (HCF)

A6 (105 x 148 mm, 4.1 x 5.8 in.)
A5 (148 x 210 mm, 5.8 x 8.3 in.)
A4 (210 x 297 mm, 8.3 x 11.7 in.)
215 x 315 mm
DL Envelope (110 x 220 mm, 4.33 x 8.66
in.)
C5 Envelope (162 x 229 mm, 6.4 x 9 in.)
B5 ISO (176 x 250 mm, 6.9 x 9.8 in.)

A5 (148 x 210 mm, 5.8 x 8.3 in.)
A4 (210 x 297 mm, 8.3 x 11.7 in.)
B5 ISO (176 x 250 mm, 6.9 x 9.8 in.)

Postcard (102 x 152 mm, 4 x 6 in.)

127 x 178 mm, 5 x 7 in.

Statement (140 x 216 mm, 5.5 x 8.5

in.)

Executive(184 x 267 mm, 7.25 x 10.5

in.)

203 x 254 mm, 8 x 10 in.

Letter (216 x 279 mm, 8.5 x 11 in.)

Folio (216 x 330 mm, 8.5 x 13 in.)

Legal (216 x 356 mm, 8.5 x 14 in.)

Monarch Envelope(98x190 mm, 3.9

x 7.5 in.)

No. 10 Envelope (241 x 105 mm, 4.1

x 9.5 in.)

Executive(184 x 267 mm, 7.25 x 10.5

in.)

Letter (216 x 279 mm, 8.5 x 11 in.)

Legal (216 x 356 mm, 8.5 x 14 in.)

Folio (216 x 330 mm, 8.5 x 13 in.)

Letter (216 x 279 mm, 8.5 x 11 in.)A4 (210 x 297 mm, 8.3 x 11.7 in.)High Capacity

Supported Standard Paper Sizes for Automatic 2-Sided Printing

North American Standard SizesEuropean Standard Sizes

A4 (210 x 297 mm, 8.3 x 11.7 in.)
A5 (148 x 210 mm, 5.8 x 8.3 in.)
215 x 315 mm, 8.5 x 12.4 in.

Legal (216 x 356 mm, 8.5 x 14 in.)
Letter (216 x 279 mm, 8.5 x 11 in.)
Folio (216 x 330 mm, 8.5 x 13 in.)
Executive (184 x 267 mm, 7.25 x 10.5 in.)
203 x 254 mm, 8 x 10 in.

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User Guide

Supported Custom Paper Sizes

Paper and Media

Paper SizesTray Number

Tray 1

Trays 2–5

Bypass Tray

2-Sided Printing, not available on the N
model

Minimum: 76 x 190 mm (3 x 7.5 in.)
Maximum: 216 x 356 mm (8.5 x 14 in.)

Minimum: 76 x 190 mm (3 x 7.5 in.)
Maximum: 216 x 356 mm (8.5 x 14 in.)

Minimum: 76 x 127 mm (3 x 5 in.)
Maximum: 216 x 356 mm (8.5 x 14 in.)

A4 or Letter onlyHigh Capacity Feeder (HCF)

Minimum: 140 x 203 mm (5.5 x 8.0 in.)
Maximum: 216 x 356 mm (8.5 x 14 in.)

Changing Paper Settings

When you load paper into a tray,you can change the tray settings. The followingoptions
are available:

• Fully Adjustable: If you select this paper setting, you can change the paper size,

type, and color when you load paper into the tray.

• Dedicated: If you select this paper setting, you cannot change the paper size, type,

and color when you load paper into the tray.

• Bypass: When paper is present in this tray, it is used for print jobs where you did not

specify a particular tray.

For details on how to change the paper setting when loading paper in trays 1-5, refer
to Loading Paper in Tray 1 and Trays2–5. For details on how to change the paper setting
when loading paper in the bypass tray, refer to Loading Paper in the Bypass Tray.

User Guide

6-5Xerox®VersaLink®C500 Color Printer

Paper and Media

Loading Paper

Loading Paper in the Bypass Tray

To load paper in the Bypass Tray:

1. Open the Bypass Tray. If the Bypass Tray is loaded with paper already, remove any

paper that is a different size or type.

2. Pull out the extension tray for larger sizes.

3. Move the width guides to the edges of the tray.

4. Flex the sheets back and forth and fan them, then align the edges of the stack on a

levelsurface.This procedure separates any sheets that are stuck together and reduces
the possibility of jams.

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User Guide

Paper and Media

Note

To avoid jams and misfeeds, do not remove paper from its packaging until you are
ready to use the paper.

5. Load the paper in the tray.

Note

Do not load paper above the maximum fill line on the width guides. Overfilling the
tray can cause the printer to jam.

• Load hole-punched paper with the holes to the left.

• For 1-sided printing, load letterhead or pre-printed paper face up with the top

edge going into the printer.

User Guide

6-7Xerox®VersaLink®C500 Color Printer

Paper and Media

• For 2-sided printing, load letterhead and pre-printed paper face down with the

top edge going into the printer.

6. Adjust the width guides until they touch the edges of the paper.

7. The printer prompts you to verify the paper type, size and color.

a) If the paper type, size and color are correct, touch OK.
b) If the paper type, size or color are incorrect, change the settings.

• Toselect a paper type, touch the current paper type, then from the list, select
the type.

• To select a sheet size, touch the current size setting, then from the list, select
the size.

• To select a different paper color, touch the current paper color, then from
the list, select the color.

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User Guide

Paper and Media

c) To save the settings, touch OK.

Configuring Tray 1 and Trays 2–5 for the Paper Length

You can adjust the length of the trays to accommodate A4, Letter (8.5 x 11 in.), and
Legal (8.5 x 14 in.) paper sizes. When you use the Legal-length paper setting, the paper
tray protrudes from the front of the printer.

To change the trays to match the paper length:

1. To remove the tray from the printer, pull out the tray until it stops. Lift the front of

the tray slightly, then pull it out.

2. Remove all paper from the tray.

3. Tocompress the tray for shorter paper, hold the back of the tray with one hand. With

the other hand, press the release latch at the front of the tray, then push the ends
inward until they latch.

4. To extend the tray for longer paper, hold the back of the tray with one hand. With

the other hand, press the release latch at the front of the tray, then pull the ends
outward until they latch.

User Guide

6-9Xerox®VersaLink®C500 Color Printer

Paper and Media

5. Toprotectthe paper when the tray is extended, place the tray cover overthe extended

section of the paper tray.

6. Load paper into the tray before inserting it back into the printer.

Loading Paper in Tray 1 and Trays 2–5

To load paper in Tray 1 and optional Trays 2–5:

1. To remove the tray from the printer, pull out the tray until it stops. Lift the front of

the tray slightly and then pull out the tray completely.

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User Guide

Paper and Media

2. Adjust the paper length and width guides as illustrated.

3. For Legal-size paper, to extend the front of the tray, press the green release latch,

then pull the tray out.

4. Flex the sheets back and forth and fan them, then align the edges of the stack on a

levelsurface.This procedure separates any sheets that are stuck together and reduces
the possibility of jams.

5. Load paper into the tray with the print-side face up.

• Load hole-punched paper with the holes to the left.

• Load label-sheets in the tray face up.

• For 1-sided printing, load letterhead paper face up with the top of the paper
toward the back of the tray.

• For 2-sided printing, load letterhead and pre-printed paper face down with the
top edge feeding into the printer.

Note

Do not load paper above the maximum fill line. Overfilling the tray can cause the
printer to jam.

User Guide

6-11Xerox®VersaLink®C500 Color Printer

Paper and Media

6. Adjust the length and width guides to fit the paper.

7. Insert the tray into the printer.

Note

To avoid paper jams, do not remove the paper cover while printing is in progress.

8. If the tray is extended forLegal-size paper, the tray protrudes when it is fully inserted

into the printer. You can place a cover over the area protruding out of the tray.

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User Guide