Xerox C400dn User Guide

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Version 1.4

October 2019 702P05773

Xerox

VersaLink

User Guide

C400 Color Printer

, MeterAssistant®, SuppliesAssistant®, Xerox Secure Access Unified ID System®, Xerox

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Table of Contents

1 Safety ..........................................................................................................................................9

Notices and Safety............... . . . ........................ . . . ........................ . . . . . ....................... . . . ............. 10

Electrical Safety ........ . . ........................ . . . . . ....................... . . . . ........................ . . ........................ . 11

General Guidelines.................... . . . . . ....................... . . . . ........................ . . . ....................... . . . . . 11

Power Cord .................... . . . ........................ . . . ........................ . . . . . ....................... . . . ............. 11

Emergency Power Off......... . . . ........................ . . . ....................... . . . . . ........................ . . .......... 12

Operational Safety............... . . . ........................ . . . ........................ . . . . ........................ . . .............. 13

Operational Guidelines................. . . . . . ........................ . . ........................ . . . . ........................ . 13

Ozone Release ........... . . ........................ . . . . . ....................... . . . . ........................ . . .................. 13

Printer Location ............. . . . . ........................ . . ........................ . . . . . ....................... . . . ............. 13

Printer Supplies . . . . . ....................... . . . ........................ . . . . ....................... . . . . ......................... . 14

Maintenance Safety...... . . . . . ........................ . . ........................ . . . . ....................... . . . . . .................. 15

Printer Symbols................ . . ........................ . . . . . ....................... . . . ........................ . . . .................. 16

Environmental, Health and Safety Contact Information ............... . . . ....................... . . . . . ........... 18

2 Getting Started........................................................................................................................19

Parts of the Printer . . ........................ . . . . . ....................... . . ........................ . . . . . ....................... . . . . . 20

Front View .............. . . . ......................... . . ........................ . . . . . ....................... . . . .................... 20

Internal Parts... . . . . . ....................... . . . ........................ . . . . ....................... . . . . . ........................ . 21

Rear View .. . . . . ....................... . . ......................... . . . ........................ . . . . ........................ . . ....... 22

Control Panel .... . . . . ....................... . . . . . ........................ . . ....................... . . . . . ........................ . 23

Power Options....... . . ........................ . . . . . ....................... . . . ........................ . . . . ....................... . . . . . 25

Powering On the Printer or Exiting Low-Power or Sleep Mode .......... . . . . . ....................... . . . . . 25

Restarting, Placing in Sleep Mode, or Powering Off the Printer. . . ....................... . . . . . ........... 26

Accessing the Printer................ . . ........................ . . . . ....................... . . . . . ........................ . . .......... 27

Logging In ....... . . ........................ . . . . ....................... . . . . . ........................ . . ........................ . . . . 27

Smart Card . . ........................ . . . ....................... . . . . . ........................ . . ........................ . . . . ....... 27

Introduction to Apps................ . . . ........................ . . . ....................... . . . . . ........................ . . .......... 28

Information Pages ............... . . . ........................ . . . ........................ . . . . . ....................... . . . ............. 29

Printing Information Pages . . . . . ....................... . . . . ........................ . . ........................ . . . . . ....... 29

Configuration Report .................... . . . . . ....................... . . . . ........................ . . ........................ . 30

The Embedded Web Server ...... . . ........................ . . . . ....................... . . . . . ........................ . ........... 31

Accessing the Embedded Web Server ................. . . . . . ....................... . . . . ........................ . . . ... 31

Finding the IP Address of Your Printer ....................... . . . ........................ . . . ........................ . 31

Viewing the IP Printer Address on the Control Panel . . ........................ . . . ....................... . . . . . 31

Obtaining the Printer IP Address from the Configuration Report ........................ . . . . ........... 31

Certificates for the Embedded Web Server .. . ........................ . ........................ . . . . . .............. 32

Downloading the Configuration Report from the Embedded Web Server . ........................ . 32

Using the Remote Control Panel Feature .. ........................ . . ........................ . . . . .................. 33

Installation and Setup . ......................... . . . ....................... . . . . . ........................ . . ........................ 34

Xerox®VersaLink®C400 Color Printer

User Guide

Table of Contents

Installation and Setup Overview .. . . . . ........................ . . . ....................... . . . . . ........................ . 34

Selecting a Location for the Printer ........................ . . . . . ....................... . . . . ........................ . . 34

Connecting the Printer ................ . . . . . ........................ . . . ........................ . . . ....................... . . . . . . ... 35

Selecting a Connection Method . ........................ . . ........................ . . . . ....................... . . . . . .... 35

Connecting to a Computer Using USB. . . ........................ . . . . . ....................... . . . .................... 35

Connecting to a Wired Network .............. . . . . . ........................ . . ........................ . . . . .............. 36

Connecting to a Wireless Network...................... . ........................ . . . . . ....................... . . . . ..... 36

Installing the Software .. . ....................... . . . . . ........................ . . ........................ . . . . ..................... 46

Operating System Requirements ... . . . . . ....................... . . . . ........................ . . ........................ . 46

Installing the Print Drivers for a Windows Network Printer..................... . . ........................ . 46

Installing the Print Drivers for a Windows USB Printer .... . . . . ....................... . . . . . .................. 47

Installing the Drivers and Utilities for Macintosh OS X............. . . . . ........................ . . ........... 47

Installing Drivers and Utilities for UNIX and Linux. ......................... . . ....................... . . . . . . ... 48

Installing the Printer as a Web Service on Devices ........ . . ........................ . . . . . ..................... 48

More Information .. . ........................ . . . . ........................ . . ....................... . . . . . . ....................... . . . .. 50

3 Customize and Personalize...................................................................................................51

Customize and Personalize Overview ... . . . . . ....................... . . . . ........................ . . ........................ . 52

Customizing or Personalizing the Home Screen ..... . . . . ........................ . . . . ........................ . . ....... 53

Hiding or Showing an App on the Home Screen .... . . . . . ........................ . . ....................... . . . . . 53

Rearranging Apps on the Home Screen ... . . . . . ........................ . ......................... . . . . .............. 53

Customizing or Personalizing the Apps .......... . . ......................... . . . ........................ . . . . ............... 54

Customizing or Personalizing the Feature List .. . ....................... . . . . . ........................ . . . ......... 54

Saving Presets.................... . . . . . ....................... . . . . ........................ . . ........................ . . . . . ....... 54

Removing App Customization using the Control Panel...... . . . . . ........................ . . . ................ 55

4 Xerox® Apps............................................................................................................................57

Xerox®App Gallery . ........................ . . . ......................... . . ....................... . . . . . . ....................... . . . .. 58

Xerox

Creating a Xerox

Logging into your Xerox

Installing or Updating an App from the Xerox

Device ................... . . . . ........................ . . ........................ . . . . . ....................... . . . . ........................ . . 61

Device Overview............. . . . . . ........................ . . ........................ . . . . ....................... . . . . ............ 61

About . . ........................ . . . . ....................... . . . . . ........................ . ......................... . . . . .............. 62

Supply Status. . . . ........................ . . . ........................ . . . ....................... . . . . . . ....................... . . . .. 62

Billing and Usage Counters .. ........................ . . . . ....................... . . . . ......................... . ........... 63

Reset to Factory Defaults .......... . . . . . ....................... . . . ........................ . . . . ....................... . . . . . 64

Remote Services.................. . . . . ....................... . . . . . ........................ . . ........................ . . . . ....... 64

Jobs....................... . . ........................ . . . . ....................... . . . . ........................ . . . ....................... . . . . . 65

Jobs Overview .. . ........................ . . . . . ....................... . . . ........................ . . . . ....................... . . . . . 65

Managing Jobs ........................ . . ........................ . . . . . ....................... . . . ........................ . . . . ... 65

Managing Special Job Types . . . ....................... . . . ........................ . . . ........................ . . . . . ....... 66

Managing Jobs Using the Embedded Web Server.......... . . . . ........................ . . ..................... 69

USB ................. . . . . ....................... . . . . . ........................ . ........................ . . . . . ....................... . . . . ..... 70

USB Overview .. . . . . . ....................... . . . ........................ . . . . ....................... . . . . . ........................ . 70

App Gallery Overview ........... . . . . . ........................ . . . ........................ . . . ..................... 58

App Gallery Account.............. . . . ........................ . . . ....................... . . . . . . ... 58

App Gallery Account........... . . . . ........................ . . . . ...................... 59

App Gallery ............... . . . . . ........................ . 59

Xerox®VersaLink®C400 Color Printer User Guide

Table of Contents

Printing from a USB Flash Drive ....................... . . . ........................ . . . . . ....................... . . ....... 70

Printing from a USB Flash Drive Already Inserted in the Printer .... . . . . ....................... . . . . . .... 71

@PrintByXerox . ........................ . . ........................ . . . . ....................... . . . . . ........................ . ........... 72

@PrintByXerox Overview .... . . . ........................ . . . ....................... . . . . . ........................ . . .......... 72

Printing with the @PrintByXerox App................... . . . . ....................... . . . . . ........................ . . ... 72

5 Printing......................................................................................................................................73

Printing Overview.............. . . . ........................ . . . ....................... . . . . . ........................ . . . ................ 74

Selecting Printing Options .. . . . ........................ . . ........................ . . . . ........................ . . . ................ 75

Print Driver Help........................ . . ......................... . . . ....................... . . . . . ........................ . . ... 75

Windows Printing Options ....................... . . . . . ........................ . . . ........................ . . . .............. 75

Macintosh Printing Options................... . . . . ....................... . . . . . ........................ . .................. 77

UNIX and Linux Printing . . . . ........................ . . ........................ . . . . . ....................... . . . ............. 77

Mobile Printing Options . ........................ . . . ....................... . . . . . ........................ . . ................. 79

Printing Features............... . ........................ . . . . . ....................... . . . . ........................ . . .................. 81

Managing Jobs ........................ . . ........................ . . . . . ....................... . . . ........................ . . . . ... 81

Printing Special Job Types................. . . . . ........................ . . . . ........................ . . ..................... 81

Selecting Paper Options for Printing ........ . . . . ........................ . . ........................ . . . . . .............. 82

Scaling................. . . . . . ....................... . . . ........................ . . . ........................ . . . . . ..................... 82

Printing on Both Sides of the Paper ........................ . . . . . ....................... . . . . ........................ . . 83

Print Quality........... . . . ....................... . . . . . ........................ . . ........................ . . . . ..................... 83

Image Options........................ . . . ........................ . . . . . ....................... . . . ........................ . . . . ... 84

Image Shift ........ . . . . . . ....................... . . . ........................ . . . ........................ . . . . . ..................... 84

Color Adjustments ............... . . . ....................... . . . . . ........................ . . . ........................ . . . ....... 84

Printing Mirror Images .. . ........................ . . . ....................... . . . . . ........................ . . . ................ 85

Printing Multiple Pages to a Single Sheet .... . . ........................ . . . . ....................... . . . . . ........... 85

Printing Booklets................ . . ......................... . . . ....................... . . . . . ........................ . . .......... 85

Using Special Pages .............. . . . . ........................ . . ........................ . . . . . ....................... . . . ...... 86

Printing Watermarks for Windows ........................ . . . ....................... . . . . . . ....................... . . . .. 88

Orientation .. . . ....................... . . . . ........................ . . ........................ . . . . . ....................... . . . ...... 88

Printing Banner Pages.................. . . . ........................ . . . . ....................... . . . . . ........................ . 89

Selecting Job Completion Notification for Windows ...... . . . . . ....................... . . . .................... 89

Using Custom Paper Sizes . . ........................ . . ........................ . . . . ....................... . . . . . .................. 90

Printing on Custom Paper Sizes . . ........................ . . . . ........................ . . ........................ . . . . . ... 90

Defining Custom Paper Sizes........... . . . ....................... . . . . . ........................ . . . ....................... 90

6 Paper and Media ....................................................................................................................93

Supported Paper .... . . . . . ....................... . . . ........................ . . . . ....................... . . . . . ........................ . 94

Recommended Media . . . ........................ . . . . ....................... . . . . ........................ . . .................. 94

Ordering Paper............... . . . ........................ . . . ........................ . . . . ........................ . . .............. 94

General Paper Loading Guidelines .. ....................... . . . . . ........................ . . ....................... . . . . . 94

Paper That Can Damage Your Printer............. . . . ........................ . . . ........................ . . . . . ....... 94

Paper Storage Guidelines ................. . . ........................ . . . . ........................ . . . . ...................... 95

Supported Paper Types and Weights .................. . . ........................ . . . . ....................... . . . . . .... 96

Supported Standard Paper Sizes... . . . ........................ . . . . ....................... . . . . . ........................ . 96

Supported Standard Paper Sizes for Automatic 2-Sided Printing . . ......................... . ........... 97

Supported Paper Types and Weights for Automatic 2-Sided Printing........................ . . ....... 97

Xerox®VersaLink®C400 Color Printer

User Guide

Table of Contents

Supported Custom Paper Sizes ...... . . . . . ....................... . . . . ........................ . . ........................ . 97

Cardstock......... . . . ........................ . . . ....................... . . . . . . ....................... . . . ........................ . . . 98

Loading Paper................... . . . . . ....................... . . . ........................ . . . ........................ . . . . . .............. 99

Changing Paper Settings....... . . ........................ . . . . ........................ . . . ........................ . . . ....... 99

Loading Paper in Trays 1 and 2 . . ........................ . . . ........................ . . . ....................... . . . . . . ... 99

Loading Paper in the Bypass Tray..................... . . . ........................ . . . . . ....................... . . . .... 102

Configuring Trays 1 or 2 for the Paper Length ............... . . . ......................... . . ................... 105

Printing on Special Paper . ........................ . . . ........................ . . . . . ....................... . . . .................. 106

Envelopes .... . . . . . ........................ . ........................ . . . . . ....................... . . . . ........................ . . . . 106

Labels ........................ . . ........................ . . . . . ....................... . . . ........................ . . . ................ 110

7 Maintenance ........................................................................................................................ 113

General Precautions ....................... . . ........................ . . . . . ....................... . . . ........................ . . . . . 114

Cleaning the Printer .................... . . . . ........................ . . ........................ . . . . . ....................... . . . .... 115

Cleaning the Exterior . . . ........................ . . . ........................ . . . ....................... . . . . . ................ 115

Cleaning the Interior...... . . . . . ........................ . . ........................ . . . . ....................... . . . . . ......... 115

Adjustments and Maintenance Procedures.. ........................ . . . . . ....................... . . . .................. 125

Color Registration ............... . . . . ....................... . . . . . ........................ . . ........................ . . . . ..... 125

Performing a Color Calibration ....................... . . ........................ . . . . ........................ . . . ....... 125

Adjusting Paper Registration.................. . . . ....................... . . . . . ........................ . . . .............. 125

Supplies ........................ . . . . . ........................ . ......................... . . . . ....................... . . . . ................. 128

Consumables ............. . . ........................ . . . . . ....................... . . . . ........................ . . ................ 128

Routine Maintenance Items............ . . . ....................... . . . . . ........................ . . ...................... 128

Ordering Supplies. . . . . . ....................... . . . ........................ . . . ........................ . . . . . ................... 128

Toner Cartridges . . . . ........................ . . . . ....................... . . . . . ........................ . . ...................... 129

Recycling Supplies . ....................... . . . . ........................ . . . ....................... . . . . . ....................... 130

Managing the Printer . . . . . . ....................... . . ........................ . . . . ........................ . . . . .................... 131

Viewing the Meter Reading..................... . . . ........................ . . . ........................ . . . . ............. 131

Printing the Billing Summary Report..... . . . . ........................ . . ........................ . . . . ................ 131

Moving the Printer ........................ . . . ........................ . . . . . ....................... . . . ........................ . . . . . 132

8 Troubleshooting ................................................................................................................... 135

General Troubleshooting...... . . . . . ........................ . . . ........................ . . . ....................... . . . . . ......... 136

Printer Does Not Power On................... . ........................ . . . . . ....................... . . . . ................. 136

Printer Resets or Powers Off Frequently ......... . . . ....................... . . . . . ........................ . . . ....... 136

Printer Does Not Print ........ . . . . . ....................... . . . ........................ . . . ........................ . . . . . ..... 137

Printing Takes Too Long . . . . . . ........................ . . ........................ . . . . ....................... . . . . . ......... 138

Document Prints from Wrong Tray . ....................... . . . . . ........................ . . ........................ . . 139

Automatic 2-Sided Printing Problems ........ . . . ........................ . . . . . ....................... . . . ........... 139

Printer is Making Unusual Noises ..... . . . . ........................ . . ........................ . . . . . ................... 140

Paper Tray Will Not Close......... . . ........................ . . . . . ....................... . . . ........................ . . . . . 140

Condensation has Formed Inside the Printer ................. . . ........................ . . . . ................... 140

Paper Jams ............... . . . ........................ . . . . ....................... . . . . . ........................ . ....................... 141

Locating Paper Jams .. ........................ . . . ........................ . . . . . ....................... . . . .................. 141

Minimizing Paper Jams .. . . . . . ........................ . . ........................ . . . . ....................... . . . . . ......... 141

Clearing Paper Jams ....................... . . . ....................... . . . . . ........................ . . ...................... 143

Xerox®VersaLink®C400 Color Printer User Guide

Table of Contents

Troubleshooting Paper Jams ................ . . . . . ....................... . . . . ........................ . . ................ 151

Print-Quality Problems... . . . ........................ . . . ........................ . . . . . ....................... . . ................... 154

Controlling Print Quality.......... . . . ........................ . . . . . ....................... . . ......................... . . . . . 154

Paper and Media.. . ....................... . . . . ........................ . . . ....................... . . . . . ....................... 154

Solving Print-Quality Problems ...................... . . . ....................... . . . . . ........................ . . . ....... 155

Getting Help ................... . . . ........................ . . . . ........................ . . ........................ . . . . ................ 161

Viewing Warning Messages on the Control Panel .. . . . . . ........................ . . ........................ . . 161

Viewing Current Errors on the Control Panel .. . . . ....................... . . . . . ........................ . . ........ 161

Using the Integrated Troubleshooting Tools....... . . ........................ . . . . ....................... . . . . . .. 161

Online Support Assistant .. ....................... . . . . ........................ . . ........................ . . . . . ............ 161

Helpful Information Pages ...................... . . . ........................ . . . ........................ . . . . . ............ 161

More Information about Your Printer .......... . . . . . ....................... . . ........................ . . . . ......... 162

A Specifications........................................................................................................................ 163

Configurations and Options ....................... . . . ........................ . . . ....................... . . . . . ................ 164

Available Configurations..................... . . ........................ . . . . . ....................... . . . . ................. 164

Standard Features..................... . . . ........................ . . . ....................... . . . . . . ....................... . . . 164

Options and Upgrades ..................... . . . ........................ . . . ........................ . . . . . ................... 165

Physical Specifications ................ . . . ........................ . . . ........................ . . . . . ....................... . . ..... 166

Weights and Dimensions...... . . . ....................... . . . . . ........................ . . . ........................ . . . ..... 166

Standard Configuration . . . ....................... . . . . . ........................ . . . ........................ . . . ............ 166

Configuration with Optional 550-Sheet Feeder................ . . . ....................... . . . . . ................ 166

Total Space Requirements.. . . . . . ....................... . . . . ........................ . . ........................ . . . . . ..... 167

Clearance Requirements ....... . . . . . ........................ . . . ........................ . . . ....................... . . . . . . . 167

Clearance Requirements for Optional 550-Sheet Feeder ................. . . . . ........................ . . . . 167

Environmental Specifications ........... . . . . ....................... . . . . . ........................ . . ........................ . . 168

Temperature ............... . . . . ........................ . . ........................ . . . . ........................ . . . . ............. 168

Relative Humidity .. . . . ....................... . . . . ........................ . . ........................ . . . . . ................... 168

Elevation ................ . . . . . ........................ . . . ........................ . . . ....................... . . . . . ................ 168

Electrical Specifications..... . . . ........................ . . . ....................... . . . . . ........................ . . . .............. 169

Power Supply Voltage and Frequency.................... . . ........................ . . . . . ....................... . . . 169

Power Consumption ........... . . . . . ....................... . . . . ........................ . . ........................ . . . . . ..... 169

Performance Specifications .. ........................ . . . ....................... . . . . . ........................ . . . .............. 170

Print Speed ................. . ........................ . . . . . ....................... . . . . ........................ . . ................ 170

B Regulatory Information...................................................................................................... 171

Basic Regulations.............. . ........................ . . . . . ....................... . . . . ........................ . . ................ 172

United States FCC Regulations......... . . . ......................... . . ........................ . . . . . ................... 172

Canada.................... . . . . ........................ . . . . ........................ . . ........................ . . . . ................ 172

Certifications in Europe.................... . . . . . ........................ . . ........................ . . . . ................... 172

European Union Lot 4 Imaging Equipment Agreement Environmental

Information............. . . . . ........................ . . . . ........................ . . ........................ . . . . ................ 173

Germany...... . . . . ........................ . . ........................ . . . . . ....................... . . . ........................ . . . . . 175

Turkey RoHS Regulation ....................... . . . . . ....................... . . . ........................ . . . ................ 176

Eurasian Economic Community Certification ........................ . . . . . ....................... . . . . .......... 176

Regulatory Information for 2.4-GHz and 5-GHz Wireless Network Adapters ................. . . . 176

Xerox®VersaLink®C400 Color Printer

User Guide

Table of Contents

Ozone Release ........... . . ........................ . . . . . ....................... . . . . ........................ . . ................ 176

Safety Certification .. . ......................... . . ....................... . . . . . . ....................... . . . ........................ . 178

Material Safety Data Sheets ....... . . ........................ . . . . ........................ . . . . ........................ . . ..... 179

C Recycling and Disposal ....................................................................................................... 181

All Countries ................ . . . ....................... . . . . . ........................ . . . ........................ . . . ................... 182

North America . ........................ . . . . ........................ . . ........................ . . . . ........................ . . . . ...... 183

European Union............... . . ........................ . . . . . ....................... . . . . ........................ . . ................ 184

Domestic/Household Environment . . . . ........................ . . ........................ . . . . ....................... 184

Professional/Business Environment. . . . . ....................... . . . . . ........................ . ....................... 184

Collection and Disposal of Equipment and Batteries......... . . . . . ........................ . . ............... 185

Battery Symbol Note............... . . . ........................ . . . . ........................ . . ........................ . . . . . . 185

Battery Removal ............ . . . . . ........................ . . ......................... . . . ....................... . . . . . ......... 185

Other Countries.......... . . . . . ....................... . . . ........................ . . . ........................ . . . . . ................... 186

Xerox®VersaLink®C400 Color Printer User Guide

Safety

This chapter contains:

• Notices and Safety. ........................ . . . ....................... . . . . . ........................ . . . ........................ . . . ....... 10

• Electrical Safety .................. . . . ........................ . . . . ........................ . . ........................ . . . . .................. 11

• Operational Safety. ........................ . . . ....................... . . . . . ........................ . . ........................ . . . . ....... 13

• Maintenance Safety................. . . . ........................ . . . ........................ . . . . . ....................... . . . ............. 15

• Printer Symbols . ........................ . . . . ........................ . . . . ........................ . . ....................... . . . . . ........... 16

• Environmental, Health and Safety Contact Information ........................ . . . . . ....................... . . . ...... 18

Your printer and the recommended supplies have been designed and tested to meet strict safety requirements. Attention to the following information ensures the continued safe operation of your Xerox printer.

Xerox®VersaLink®C400 Color Printer

User Guide

Safety

Notices and Safety

Read the following instructions carefully before operating your printer. Refer to these instructions to ensure the continued safe operation of your printer.

Your Xerox include safety agency evaluation and certification, and compliance with electromagnetic regulations and established environmental standards.

The safety and environment testing and performance of this product have been verified using Xerox materials only.

printer and supplies are designed and tested to meet strict safety requirements. These

Note: Unauthorized alterations, which can include the addition of new functions or connection

of external devices, can affect the product certification. For more information, contact your

Xerox representative.

Xerox®VersaLink®C400 Color Printer User Guide

Electrical Safety

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WARNING:

• Do not push objects into slots or openings on the printer. Touching a voltage point or

shorting out a part could result in fire or electric shock.

• Do not remove the covers or guards that are fastened with screws unless you are installing

optional equipment and are instructed to do so. Power off the printer when performing these installations. Disconnect the power cord when removing covers and guards for installing optional equipment. Except for user-installable options, there are no parts that you can maintain or service behind these covers.

The following are hazards to your safety:

• The power cord is damaged or frayed.

• Liquid is spilled into the printer.

• The printer is exposed to water.

Safety

• The printer emits smoke, or the surface is unusually hot.

• The printer emits unusual noise or odors.

• The printer causes a circuit breaker, fuse, or other safety device to activate.

If any of these conditions occur, do the following:

1. Power off the printer immediately.

2. Disconnect the power cord from the electrical outlet.

3. Call an authorized service representative.

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Use the power cord supplied with your printer.

• Plug the power cord directly into a properly grounded electrical outlet. Ensure that each end of the cord is connected securely. If you do not know if an outlet is grounded, ask an electrician to check the outlet.

WARNING: To avoid risk of fire or electrical shock, do not use extension cords, power

strips, or power plugs for more than 90 days. When a permanent outlet receptacle cannot be installed, use only one factory-assembled extension cord of the appropriate gauge for each printer or multifunction printer. Always adhere to national and local building, fire, and electrical codes regarding length of cord, conductor size, grounding, and protection.

• Do not use a ground adapter plug to connect the printer to an electrical outlet that does not have a ground connection terminal.

• Verify that the printer is plugged into an outlet that is providing the correct voltage and power. Review the electrical specification of the printer with an electrician if necessary.

• Do not place the printer in an area where people can step on the power cord.

Xerox

VersaLink®C400 Color Printer

User Guide

Safety

• Do not place objects on the power cord.

• Do not plug or unplug the power cord while the power switch is in the On position.

• If the power cord becomes frayed or worn, replace it.

• To avoid electrical shock and damage to the cord, grasp the plug when unplugging the power cord.

The power cord is attached to the printer as a plug-in device on the back of the printer. If it is necessary to disconnect all electrical power from the printer, disconnect the power cord from the electrical outlet.

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If any of the following conditions occur, power off the printer immediately and disconnect the power cord from the electrical outlet. Contact an authorized Xerox service representative to correct the problem if:

• The equipment emits unusual odors or makes unusual noises.

• The power cable is damaged or frayed.

• A wall panel circuit breaker, fuse, or other safety device has been tripped.

• Liquid is spilled into the printer.

• The printer is exposed to water.

• Any part of the printer is damaged.

Xerox®VersaLink®C400 Color Printer User Guide

Safety

Operational Safety

Your printer and supplies were designed and tested to meet strict safety requirements. These include safety agency examination, approval, and compliance with established environmental standards.

Your attention to the following safety guidelines helps to ensure the continued, safe operation of your printer.

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• Do not remove any trays when the printer is printing.

• Do not open the doors when the printer is printing.

• Do not move the printer when it is printing.

• Keep hands, hair, neckties, and so on, away from the exit and feed rollers.

• Covers, which require tools for removal, protect the hazard areas within the printer. Do not remove the protective covers.

• Do not override any electrical or mechanical interlock devices.

• Do not attempt to remove paper that is jammed deeply inside the printer. Switch off the printer promptly and contact your local Xerox representative.

WARNING:

• The metallic surfaces in the fuser area are hot. Always use caution when removing paper jams from this area and avoid touching any metallic surfaces.

• To avoid a tip hazard, do not push or move the device with all the paper trays extended.

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This printer produces ozone during normal operation. The amount of ozone produced is dependent on copy volume. Ozone is heavier than air and is not produced in amounts large enough to harm anyone. Install the printer in a well-ventilated room.

For more information in the United States and Canada, go to www.xerox.com/environment. In other markets, please contact your local Xerox representative or go to www.xerox.com/environment_europe.

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• Place the printer on a level, solid, non-vibrating surface with adequate strength to hold its weight. To find the weight for your printer configuration, refer to Physical Specifications.

• Do not block or cover the slots or openings on the printer. These openings are provided for ventilation and to prevent overheating of the printer.

• Place the printer in an area where there is adequate space for operation and servicing.

• Place the printer in a dust-free area.

• Do not store or operate the printer in an extremely hot, cold, or humid environment.

• Do not place the printer near a heat source.

• Do not place the printer in direct sunlight to avoid exposure to light-sensitive components.

Xerox

VersaLink®C400 Color Printer

User Guide

Safety

• Do not place the printer where it is directly exposed to the cold air flow from an air conditioning system.

• Do not place the printer in locations susceptible to vibrations.

• For optimum performance, use the printer at the elevations specified in Elevation.

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• Use the supplies designed for your printer. The use of unsuitable materials can cause poor performance and a possible safety hazard.

• Follow all warnings and instructions marked on, or supplied with, the product, options, and supplies.

• Store all consumables in accordance with the instructions given on the package or container.

• Keep all consumables away from the reach of children.

• Never throw toner, toner cartridges, drum cartridges, or waste cartridges into an open flame.

• When handling cartridges, for example toner and such, avoid skin or eye contact. Eye contact can cause irritation and inflammation. Do not attempt to disassemble the cartridge, which can increase the risk of skin or eye contact.

Caution: Use of non-Xerox supplies is not recommended. The Xerox Warranty, Service

Agreement, and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas. Please contact your Xerox representative for details.

Xerox®VersaLink®C400 Color Printer User Guide

Safety

Maintenance Safety

• Do not attempt any maintenance procedure that is not specifically described in the documentation supplied with your printer.

• Clean with a dry lint-free cloth only.

• Do not burn any consumables or routine maintenance items. For information on Xerox recycling programs, go to www.xerox.com/recycling.

WARNING: Do not use aerosol cleaners. Aerosol cleaners can cause explosions or fires when

used on electromechanical equipment.

When installing the device in a hallway or similar restricted area, additional space requirements can apply. Ensure that you comply with all workspace safety regulations, building codes, and fire codes for your area.

supplies

Xerox

VersaLink®C400 Color Printer

User Guide

Safety

Printer Symbols

Symbol Description

Warning:

Indicates a serious hazard that can result in death or serious injury if not avoided.

Hot Warning:

Hot surface on or in the printer. Use caution to avoid personal injury.

Warning: Moving parts. To avoid personal injury, use caution.

Caution:

Indicates a mandatory action to take in order to avoid damage to the property.

Caution:

To avoid damage to the property, be careful not to spill toner when handling the waste cartridge.

Do not touch the part or area of the printer.

Do not expose the drum cartridges to direct sunlight.

Do not burn the toner cartridges.

Do not burn the waste cartridge.

Do not burn the drum cartridges.

Xerox®VersaLink®C400 Color Printer User Guide

Symbol Description

Do not use paper attached with staples or any form of binding clip.

Do not use folded, creased, curled, or wrinkled paper.

Do not use inkjet paper.

Do not use transparencies or overhead projector sheets.

Safety

Do not reload paper previously printed on or used.

Do not copy money, revenue stamps, or postage stamps.

For details about all the printer symbols that appear on your printer, refer to the Printer Symbols guide at www.xerox.com/office/VLC400docs.

Xerox

VersaLink®C400 Color Printer

User Guide

Safety

Environmental, Health and Safety Contact Information

For more information on Environment, Health, and Safety in relation to this Xerox product and supplies, contact:

• United States and Canada: 1-800-ASK-XEROX (1-800-275-9376)

• Europe: EHS-Europe@xerox.com

For product safety information in the United States and Canada, go to www.xerox.com/environment.

For product safety information in Europe, go to www.xerox.com/environment_europe.

Xerox®VersaLink®C400 Color Printer User Guide

Getting Started

This chapter contains:

• Parts of the Printer ... . . . ........................ . . . . . ....................... . . ......................... . . . . ....................... . . . . . 20

• Power Options................ . . . . . ....................... . . . ......................... . . ........................ . . . . . ..................... 25

• Accessing the Printer . ........................ . . . ........................ . . . . . ....................... . . . ........................ . . . . ... 27

• Introduction to Apps . . ........................ . . ........................ . . . . . ....................... . . . . ........................ . . . ... 28

• Information Pages . ........................ . . . ....................... . . . . . ........................ . . . ........................ . . . ....... 29

• The Embedded Web Server ............... . . . ........................ . . . . . ....................... . . . ........................ . . . . ... 31

• Installation and Setup .. . . ....................... . . . . . ........................ . . ........................ . . . . ........................ . 34

• Connecting the Printer . . . . ....................... . . . . ......................... . . ....................... . . . . . ........................ . 35

• Installing the Software. . . . ....................... . . . . ........................ . . . ....................... . . . . . ........................ . 46

• More Information ......... . . . . . ........................ . . ........................ . . . . ........................ . . . ....................... 50

Xerox®VersaLink®C400 Color Printer

User Guide

Getting Started

Parts of the Printer

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1. Tray 1

2. Bypass Tray

3. Front Door

4. USB Memory Port

5. Control Panel

6. Output Tray

7. Right- Side Door

8. Tray 2, Optional 550-Sheet Feeder

Xerox®VersaLink®C400 Color Printer User Guide

IInntteerrnnaall PPaarrttss

Getting Started

1. Front Door

2. Toner Cartridges

3. Transfer Belt Assembly

4. Waste Cartridge Lock

5. Drum Cartridges

6. Waste Cartridge

Xerox

VersaLink®C400 Color Printer

User Guide

Getting Started

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1. Duplex Unit

2. Transfer Roller

3. Fuser

4. Power Connector

5. Rear Door

6. Left Side Cover

7. Wireless Network Adapter Port Cover

8. USB Port, Type A

9. USB Port, Type B

10. Ethernet Port

11. Foreign Device Interface Connector

Xerox®VersaLink®C400 Color Printer User Guide

Getting Started

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The control panel consists of a touch screen and buttons you press to control the functions available on the printer. The control panel:

• Displays the current operating status of the printer.

• Provides access to printing features.

• Provides access to reference materials.

• Provides access to Tools and Setup menus.

• Prompts you to load paper, replace supplies, and clear jams.

• Displays errors and warnings.

• Provides the Power/Wake button used for powering on or off the printer. This button also supports the power-saver modes, and blinks to indicate the power status of the printer.

Item Name

1 NFC Area Near Field Communication (NFC), is a technology that enables

2 Touch Screen Display The screen displays information and provides access to printer

3 Home Button This button provides access to the Home menu for access to

4 Power/Wake This button serves several power-related functions.

Description

devices to communicate when they are within 10 cm (4 in.) of each other. Use the NFC area to obtain a network interface or to establish a TCP/IP connection between your device and the printer.

functions.

printer features.

Xerox®VersaLink®C400 Color Printer

User Guide

Getting Started

Item Name

5 Status LED This light blinks blue or amber to indicate printer status.

Description

• When the printer is powered off, this button powers on the printer.

• When the printer is powered on, pressing this button displays a menu on the control panel. From this menu, you can choose to enter Sleep mode, restart, or power off the printer.

• When the printer is powered on, but in a low-power mode or Sleep mode, pressing this button wakes the printer.

• When the printer is powered on, holding this button for 10seconds turns off the printer.

• This button also blinks to indicate the power status of the printer.

• When the light blinks slowly, the printer is in low-power mode or Sleep mode.

• When the light blinks rapidly, the printer is powering down, or exiting a low-power mode.

Blue

• Blinks blue once to acknowledge a successful Authentication request.

• Blinks blue once slowly for a print job initiated at the control panel.

• Blinks blue twice slowly for a print job received from the network.

• Blinks blue rapidly while the printer is powering up, or to signal detection of a Wi-Fi Direct connection request.

Amber

• Blinks amber to indicate an error condition or warning that requires your attention. For example, an out-of-toner condition, a paper jam, or out of paper for the current job.

• It also blinks amber to indicate a system error, which typically is associated with an error code.

6 Notification Banner Notifications and messages are displayed in a pop-up banner

below the apps area. To view the full notification, touch the down arrow. Once you have reviewed the information, touch X to close.

7 Pause Button When a job is being processed, a Pause icon appears in the

notification banner area. To pause the current job, touch the Pause icon. The job pauses with the option to resume or delete the job.

Xerox®VersaLink®C400 Color Printer User Guide

Getting Started

Power Options

The Power/Wake button is a single multifunction button on the control panel.

• The Power/Wake button powers on the printer.

• If the printer is already powered on, the Power/Wake button can be used to:

– Restart the printer

– Enter or exit Sleep mode

– Enter or exit Low-Power mode

• The Power/Wake button also flashes when the printer is in low-power mode.

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To power on the printer, or to exit Low-Power mode or Sleep mode, press the Power/Wake button.

Note:

• The Power/Wake button is the only power button on the printer.

• The printer exits Low-Power mode or Sleep mode automatically when it receives data from a connected device.

• When in Low-Power mode, or Sleep mode, the touch screen is powered off and unresponsive. To wake the printer manually, press the Power/Wake button.

Caution: Do not plug or unplug the power cord while the printer is powered on.

Xerox

VersaLink®C400 Color Printer

User Guide

Getting Started

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At the printer control panel, press the Power/Wake button.

1. To restart the printer, place the printer in Sleep Mode, or power off the printer.

2. Select an option.

• To restart the printer, touch Restart.

• To place the printer in Sleep Mode, touch Sleep.

In Sleep Mode, the touch screen goes dark and the Power/Wake button flashes.

• To power off the printer, touch Power Off.

• If the printer does not respond to a single press of the Power/Wake button, then press and

hold the button for 5 seconds. A Please Wait message appears as the printer powers down.

After 10 seconds, the touch screen goes dark and the Power/Wake button flashes until the printer powers down.

Caution: Do not unplug the power cord while the printer powers down.

Xerox®VersaLink®C400 Color Printer User Guide

Getting Started

Accessing the Printer

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Logging in is the process by which you identify yourself to the printer for authentication. If authentication is set, to access printer features, you log in with your user credentials.

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1. At the printer control panel, press the Home button.

2. Touch Log In.

3. Type the User Name using the keypad, then touch Enter.

4. If prompted, enter the password, then touch Enter.

Note: For more information on logging in as system administrator, refer to the System

Administrator Guide at www.xerox.com/office/VLC400docs.

5. Touch OK.

Note: To access each password-protected service, enter the User Name and password.

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When a Common Access Card system is installed on your Xerox device, access to the printer requires the use of a Smart Card. There are several models of card readers that are compatible with your device. To access the printer, insert the pre-programmed identification card into the reader, or place your card on the reader. If extra security credentials are required, enter the login information at the control panel.

For more information about configuring a Common Access Card system on your device, refer to the

Xerox

VLC400docs.

VersaLink®Common Access Card System Configuration Guide at www.xerox.com/office/

Xerox

VersaLink®C400 Color Printer

User Guide

Getting Started

Introduction to Apps

Xerox Apps are a gateway to the features and functions of your device. Standard Apps are already installed on the device and appear on the Home screen. Some Apps are installed as standard, but hidden the first time you use the device.

When you log in, the Apps configured for your personal account appear on the control panel.

You can download more Apps for your device from the Xerox refer to Xerox

App Gallery.

App Gallery. For more information,

Xerox®VersaLink®C400 Color Printer User Guide

Getting Started

Information Pages

Your printer has a set of Information Pages that you can print. These pages include configuration and font information, demonstration pages, and more.

The following Information Pages are available:

Name

Description

Configuration Report The Configuration Report provides printer information including

installed options, network settings, port setup, tray information, and more.

Billing Summary Report The Billing Summary Report provides information about the

device and a detailed listing of the billing meters and sheet counts.

Supplies Usage Report The Supplies Usage Report provides coverage information and

part numbers for reordering supplies.

PostScript Font List The PostScript Font List provides a printout of all PostScript fonts

that are available on the printer.

PCL Font List The PCL Font List provides a printout of all PCL fonts that are

available on the printer.

Demonstration Print Demonstration Print provides a demonstration of the current

print-quality settings.

Startup Page The Startup Page provides basic printer configuration and

network information.

Job History Report The Job History Report provides retained information on

previous print jobs, including the date, time, job type, document name, output color, paper size, number of pages, and results. The status of a maximum of 20 jobs prints on the Job History Report.

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1. At the printer control panel, press the Home button.

2. Touch Device→About→Information Pages.

3. To print an information page, touch the needed page.

4. To return to the Home screen, press the Home button.

Xerox

VersaLink®C400 Color Printer

User Guide

Getting Started

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The Configuration Report provides product information including installed options, network settings, port setup, tray information, and more.

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1. At the printer control panel, press the Home button.

2. Touch Device→About→Information Pages.

3. Touch Configuration Report.

4. To return to the Home screen, press the Home button.

Xerox®VersaLink®C400 Color Printer User Guide

Getting Started

The Embedded Web Server

The Embedded Web Server is the administration and configuration software that is installed in the printer. It allows you to configure and administer the printer from a Web browser.

The Embedded Web Server requires:

• A TCP/IP connection between the printer and the network in Windows, Macintosh, UNIX, or Linux environments.

• TCP/IP and HTTP enabled in the printer.

• A network-connected computer with a Web browser that supports JavaScript.

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At your computer, open a Web browser. In the address field, type the IP address of the printer, then press Enter or Return.

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To install the print driver for a network-connected printer, it is often necessary to know the IP address of your printer. Also, the IP address is used to access the settings of your printer through the Embedded Web Server. You can view the IP address of your printer on the control panel or on the Configuration Report.

Note: To view the TCP/IP address on the control panel, wait until the printer has been on for 2

minutes. If the TCP/IP address is 0.0.0.0, or begins with 169, it indicates a network connectivity issue. However, if Wi-Fi is set as the primary Ethernet connection, 0.0.0.0 is displayed as the IP address for the printer.

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To view the IP address of the printer on the control panel:

1. At the printer control panel, press the Home button.

2. Touch Device→About.

3. Record the IP address from the display.

4. To return to the Home screen, press the Home button.

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To obtain the printer IP address from the Configuration Report:

1. At the printer control panel, press the Home button.

2. Touch Device→About→Information Pages.

Xerox

VersaLink®C400 Color Printer

User Guide

Getting Started

3. Touch Configuration Report.

The IP address appears in the Connectivity section of the Configuration Report for IPv4 or IPv6.

4. To return to the Home screen, press the Home button.

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Your device includes a self-signed HTTPS certificate. The device generates the certificate automatically during device installation. The HTTPS certificate is used to encrypt communications between your computer and the Xerox device.

Note:

• The Embedded Web Server page for your Xerox device can display an error message that

the security certificate is not trusted. This configuration does not lessen the security of the communications between your computer and the Xerox device.

• To eliminate the connection warning in your Web browser, you can replace the self-signed

certificate with a signed certificate from a Certificate Authority. For information on obtaining a certificate from a Certificate Authority, contact your Internet Service Provider.

For information on obtaining, installing, and enabling certificates, refer to the System Administrator Guide at www.xerox.com/office/VLC400docs.

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From the Embedded Web Server, you can download and save a copy of the Configuration Report to your computer hard drive. Use Configuration Reports from multiple devices to compare software versions, configurations, and compliance information.

To download a copy of the Configuration Report from the Embedded Web Server:

1. At your computer, open a Web browser. In the address field, type the IP address of the printer,

then press Enter or Return.

Note: For details about obtaining the IP address of your printer, refer to Finding the IP

Address of Your Printer.

2. To download the Configuration Report scroll to the bottom of the page, then, in the Quick Links

section, click Download Configuration Report.

Note: If this feature does not appear, log in as a system administrator.

The document is saved automatically as an XML file in the default download location on your computer hard drive. To open the Configuration Report, use an XML viewer.

Xerox®VersaLink®C400 Color Printer User Guide

Getting Started

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The Remote Control Panel feature in the Embedded Web Server allows you to access the printer control panel remotely from a Web browser.

Note: To access the Remote Control Panel, first enable the feature. For details, contact your

system administrator or refer to the System Administrator Guide at www.xerox.com/office/

VLC400docs.

To access the Remote Control Panel feature:

1. At your computer, open a Web browser. In the address field, type the IP address of the printer,

then press Enter or Return.

Note: For details about obtaining the IP address of your printer, refer to Finding the IP

Address of Your Printer.

2. In the Quick Links area, click Remote Control Panel.

Note: If the Remote Control Panel option is not displayed or fails to load, contact your

system administrator.

3. To restrict other users from accessing the device control panel when you are connected remotely

to the device, click the Lock Device Control Panel option.

Note: If a local user attempts to access the control panel while the device control panel is

locked, the control panel does not respond. A message appears on the control panel,

confirming that the control panel is locked and the device is being controlled remotely.

4. To enable remote access to the device control panel, click Request Session. The remote control

panel sends a request to the local control panel.

• If the local control panel is inactive, the remote control panel session is activated automatically.

• If a local user is active on the device, a Remote Session Request message appears on the local control panel. The local user chooses to accept or deny the request. If the request is accepted, the remote control panel session is activated. If the request is denied, a Request Denied message appears in the Embedded Web Server.

Note: If the system administrator requests a remote session, if the request is denied, an

option to override the local session is displayed.

Xerox

VersaLink®C400 Color Printer

User Guide

Getting Started

Installation and Setup

For reference:

• Installation Guide packaged with your printer

• Online Support Assistant at www.xerox.com/office/VLC400docs

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Before you print, ensure that your computer and the printer are plugged in, powered on, and connected. Configure the initial settings of the printer, then install the print driver software and utilities on your computer.

You can connect to your printer directly from your computer using USB, or connect to a network using an Ethernet cable or wireless connection. Hardware and cabling requirements vary for the different connection methods. Routers, network hubs and switches, modems, Ethernet cables, and USB cables are not included with your printer and must be purchased separately. Xerox recommends an Ethernet connection because it is typically faster than a USB connection, and it provides access to the Embedded Web Server.

For more information, refer to the System Administrator Guide at www.xerox.com/office/VLC400docs.

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1. Select a dust-free area with temperatures from 10–32°C (50–90°F), and relative humidity 10– 85%.

Note: Sudden temperature fluctuations can affect print quality. Rapid heating of a cold

room can cause condensation inside the printer, directly interfering with image transfer.

2. Place the printer on a level, solid, non-vibrating surface with adequate strength to hold the weight of the printer. The printer must be horizontal with all four feet in solid contact with the surface. To find the weight for your printer configuration, refer to Weights and Dimensions.

3. Select a location with adequate clearance to access supplies and to provide proper ventilation. To find the clearance requirements for your printer, refer to Clearance Requirements.

4. After positioning the printer, you are ready to connect it to the power source and computer or network.

Xerox®VersaLink®C400 Color Printer User Guide

Getting Started

Connecting the Printer

SSeelleeccttiinngg aa CCoonnnneeccttiioonn MMeetthhoodd

You can connect the printer to your computer using a USB cable, Ethernet cable, or wireless connection. The method that you select depends on how your computer is connected to the network. A USB connection is a direct connection and is the easiest to set up. An Ethernet connection is used to connect to a network. If you are using a network connection, it is important to understand how your computer is connected to the network.

Note: Hardware and cabling requirements vary for the different connection methods. Routers,

network hubs, network switches, modems, Ethernet cables, and USB cables are not included

with your printer and must be purchased separately.

USB

If you connect the printer to one computer and do not have a network, use a USB connection. A USB connection offers fast data speeds, but typically not as fast as a network connection.

Note: To access the Embedded Web Server, a network connection is required.

Network

If your computer is connected to an office network or home network, use an Ethernet cable to connect the printer to the network. You cannot connect the printer directly to the computer. A connection through a router or network switch is required. An Ethernet network can be used for one or more computers and supports many printers and systems simultaneously. An Ethernet connection is typically faster than USB and allows you direct access to the settings of the printer using the Embedded Web Server.

Wireless Network

If your environment includes a wireless router or wireless access point, you can connect the printer to the network with a wireless connection. A wireless network connection provides the same access and services as a wired connection. A wireless network connection is typically faster than USB and allows direct access to the settings of the printer using the Embedded Web Server.

CCoonnnneeccttiinngg ttoo aa CCoommppuutteerr UUssiinngg UUSSBB

To connect using USB, you need one of these operating systems:

• Windows 7, Windows 8.1, Windows Server 2008, Windows 10, Windows Server 2008 R2, and

Windows Server 2012.

• Macintosh OS X version 10.10 and later.

• UNIX and Linux: Your printer supports connection to various UNIX platforms through the network

interface.

To connect the printer to the computer using a USB cable:

1. Connect the B end of a standard A/B USB 2.0 or USB 3.0 cable to the USB Port on the back of the printer.

2. Connect the A end of the USB cable to the USB port on the computer.

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VersaLink®C400 Color Printer

User Guide

Getting Started

3. If the Windows Found New Hardware Wizard appears, press Cancel.

4. Install the print driver.

CCoonnnneeccttiinngg ttoo aa WWiirreedd NNeettwwoorrkk

1. Ensure that the printer is powered off.

2. Attach a Category 5 or better Ethernet cable from the printer to the network or router socket. Use an Ethernet switch or router, and two or more Ethernet cables. Connect the computer to the switch or router with one cable, then connect the printer to the switch or router with the second cable. Connect to any port on the switch or router except the uplink port.

3. Attach the power cord, then plug in the printer and power it on.

4. Set the network IP printer address, or set up the printer for automatic printer IP detection. For more information, refer to the System Administrator Guide at www.xerox.com/office/

VLC400support.

CCoonnnneeccttiinngg ttoo aa WWiirreelleessss NNeettwwoorrkk

A wireless local area network (WLAN) provides the means to connect 2 or more devices in a LAN without a physical connection. The printer can connect to a wireless LAN that includes a wireless router or wireless access point. Before connecting the printer to a wireless network, the wireless router must be configured with a service set identifier (SSID) and any necessary credentials.

Note: Wireless networking is available only on printers with the optional Wireless Network

Adapter installed.

CCoonnffiigguurriinngg tthhee PPrriinntteerr ffoorr aa WWiirreelleessss NNeettwwoorrkk

Note: Before you configure wireless network settings, install the Xerox®Wireless Network

Adapter Kit.

If you purchased and installed a Wireless Network Adapter Kit, you can connect the device to a wireless network. If the device is connected to a wired network, you can configure wireless networking at the device, or use the Embedded Web Server. For details on configuring wireless network settings, refer to the System Administrator Guide at www.xerox.com/office/VLC400docs.

Note: After the Wireless Network Adapter is installed, remove it only as necessary. For

information on removing the adapter, refer to Removing the Wireless Network Adapter.

Xerox®VersaLink®C400 Color Printer User Guide

Getting Started

IInnssttaalllliinngg tthhee WWiirreelleessss NNeettwwoorrkk AAddaapptteerr

The optional wireless network adapter plugs in to the back of the control board. After the adapter is installed, and wireless networking is enabled and configured, the adapter is able to connect to a wireless network.

To install the Wireless Network Adapter:

1. Power off the printer.

2. To remove the Wireless Network Adapter Port Cover, press the latch to the left, then pull the cover away from the printer.

3. Remove the packaging from the Wireless Network Adapter.

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4. To install the Wireless Network Adapter, follow the procedure defined on the instruction sheet provided with the Wireless Network Adapter.

Caution: Pulling on the adapter can cause damage. After the adapter is installed, remove it

only as needed, and as directed in the Wireless Network Adapter removal instructions. For

details, refer to Removing the Wireless Network Adapter.

5. Power on the printer.

6. Configure the Wi-Fi Settings. For details about configuring the Wi-Fi settings, refer to the System Administrator Guide at www.xerox.com/office/VLC400docs.

Xerox®VersaLink®C400 Color Printer User Guide

Getting Started

RReemmoovviinngg tthhee WWiirreelleessss NNeettwwoorrkk AAddaapptteerr

1. Power off the printer.

2. To open the left-side cover, loosen the bolt on the back of the printer that secures the cover. Slide the cover toward the back, then out and away from the printer.

3. Reach into the printer and pull the release lever. Grasp the Wireless Network Adapter with your other hand and carefully pull it away from the printer.

Caution: Do not use force to pull on the Wireless Network Adapter. If the latch is released

properly, the adapter pulls out easily. Pulling on a secured adapter can damage it.

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VersaLink®C400 Color Printer

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Getting Started

4. To reinstall the Wireless Network Adapter Port Cover, insert the tab into the small slot. Gently press the port cover against the back of the printer until the cover latches into place.

5. Place the left-side cover into position and slide it toward the front of the printer. Tighten the bolt to secure the cover.

Xerox®VersaLink®C400 Color Printer User Guide

Getting Started

6. Connect the printer to your computer with a USB cable or through the network using an Ethernet cable.

7. Power on the printer.

Note: If the printer was installed previously in a wireless network environment, it could

retain setup and configuration information from that environment. To prevent the printer

from attempting to connect to the previous network, reset the wireless settings. For more information, refer to the System Administrator Guide at www.xerox.com/office/

VLC400docs.

CCoonnnneeccttiinngg ttoo aa WWii--FFii NNeettwwoorrkk aatt tthhee CCoonnttrrooll PPaanneell

To connect to a Wi-Fi network at the control panel:

1. At the printer control panel, press the Home button.

2. Log in as administrator. For details, refer to the System Administrator Guide at www.xerox.com/

office/VLC400docs.

3. Touch Device→Connectivity→Wi-Fi.

4. To enable the Wi-Fi feature, touch the enable toggle button.

5. To connect automatically to an existing Wi-Fi network:

a. In the list of available Wi-Fi networks, touch the required network.

Note: If the required Wi-Fi network is not listed, or if the required network uses WPS,

configure the connection manually. For details, refer to step 6.

b. If needed, to log in to the network, type the password.

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Getting Started

c. To select a Wi-Fi frequency band, touch Wi-Fi Band, then select an option.

Note: The Wi-Fi frequency band is set to AUTO by default.

d. Touch OK.

6. To connect manually to a Wi-Fi Network:

a. Touch Manual Setup.

b. In the first field, type a name for the Wi-Fi network, then touch Enter.

c. Touch Network Type, then select an option.

d. Touch Security, then select an option.

e. Touch Wi-Fi Protected Setup (WPS), then select an option.

Note: For a WPS setup with a Push Button Connection (PBC), select PBC.

f. Touch OK.

CCoonnffiigguurriinngg tthhee PPrriimmaarryy NNeettwwoorrkk aatt tthhee CCoonnttrrooll PPaanneell

You can set the primary network connection type at the device control panel.

Note:

• A Primary Network setup is required only if the optional Wi-Fi network connection kit is installed and enabled.

• By default, without a Wi-Fi network connection, the primary network is set to Ethernet. When the kit is installed and enabled, the device acquires two network connections. One network connection is primary, and the other network connection is secondary.

• The following features are available only over the primary network connection:

– IPsec

– SMTP

– SNTP

– WSD scan

– Scan to SFTP, Scan to SMB, Scan to Email

– LDAP

– UPnP discovery

– ThinPrint

– EIP Web Service

• If you remove the Wi-Fi network connection module, the primary network connection is set to Ethernet.

To configure the primary network at the control panel:

1. At the printer control panel, press the Home button.

2. Log in as administrator. For details, refer to the System Administrator Guide at www.xerox.com/

office/VLC400docs.

Xerox®VersaLink®C400 Color Printer User Guide

Getting Started

3. Touch Device→Connectivity→Primary Network.

4. Select the appropriate network connection type for the device.

5. To apply the changes and restart the device, at the prompt, touch Restart Now.

CCoonnnneeccttiinngg ttoo WWii--FFii DDiirreecctt

You can connect to your printer from a Wi-Fi mobile device, such as a tablet, computer, or smart phone, using Wi-Fi Direct. Wi-Fi Direct is disabled by default. For details, refer to Connecting with Wi-Fi

Direct from Your Mobile Device.

Note: Wireless networking is available only on printers with the optional Wireless Network

Adapter installed.

Connecting with Wi-Fi Direct from Your Mobile Device

To connect with Wi-Fi Direct, follow the directions provided with your mobile device.

IInniittiiaall PPrriinntteerr SSeettuupp

Before installing the printer software, verify that the printer is set up correctly. Setup includes enabling the optional features and assigning an IP address for the Ethernet network connection. The installation wizard starts automatically the first time the printer is powered on. The installation wizard prompts the system administrator to configure the following settings:

• Language

• Network Connection

• Proxy Server Setup

• Date and Time

• Measurements

• LDAP Settings

• Apps Setup

• Security Settings

For more information on configuring the printer settings, refer to the System Administrator Guide at

www.xerox.com/office/VLC400docs.

Xerox

VersaLink®C400 Color Printer

User Guide

Getting Started

CCoonnffiigguurriinngg AAiirrPPrriinntt

AirPrint®is a software feature that allows you to print from wired or wireless Apple iOS-based mobile devices and Mac OS-based devices without the need to install a print driver. AirPrint-enabled printers allow you to print directly from a Mac, an iPhone, iPad, or iPod touch. You can use AirPrint to print from a wired device or a wireless device without using a print driver.

Note:

• Not all applications support AirPrint

• Wireless devices must join the same wireless network as the printer.

• For AirPrint to function, both IPP and Bonjour

• The device that submits the AirPrint job must be on the same subnet as the printer. To allow devices to print from different subnets, configure your network to pass multicast DNS traffic across subnets.

• The Mac OS device must be Mac OS 10.10 or later.

• AirPrint-enabled printers work with all models of iPad, iPhone (3GS or later), and iPod touch (third generation or later), running the latest version of iOS.

1. At your computer, open a Web browser. In the address field, type the IP address of the printer,

then press Enter or Return.

Note: If you do not know the IP address for your printer, refer to Finding the IP Address of

Your Printer.

2. In the Embedded Web Server, click Home→Connectivity.

Note: If this feature does not appear, log in as a system administrator.

3. For Mobile Printing, click AirPrint.

4. To enable AirPrint, click the Enable toggle button.

(mDNS) protocols must be enabled.

Note: AirPrint is enabled by default when IPP and Bonjour®(mDNS) are both enabled.

• To change the printer name, in the Name field, enter a new name.

• To enter a location for the printer, in the Location field, enter the location of the printer.

• To enter a physical location or address for the printer, in the Geo-Location field, enter the geographic latitude and longitude coordinates in decimal form. For example, use coordinates such as 45.325026, -122.766831 for a location.

5. Click OK.

6. To activate your changes, at the prompt, click Restart Now.

CCoonnffiigguurriinngg GGooooggllee CClloouudd PPrriinntt

Google Cloud Print allows you to print documents that are stored in the cloud without using a print driver.

Xerox®VersaLink®C400 Color Printer User Guide

Getting Started

Before you begin:

• Set up a Google email account.

• Configure the printer to use IPv4.

• Configure Proxy Server settings as needed.

To configure Google Cloud Print:

1. At your computer, open a Web browser. In the address field, type the IP address of the printer,

then press Enter or Return.

Note: If you do not know the IP address for your printer, refer to Finding the IP Address of

Your Printer.

2. In the Embedded Web Server, click Home→Connectivity.

3. For Mobile Printing, click Google Cloud Print.

4. To enable Google Cloud Print, click the Enable toggle button.

5. Click OK.

6. Restart the printer, then wait 2 minutes for the printer to connect.

7. Refresh your Web browser, then for Mobile Printing, click Google Cloud Print.

8. Click Printer Registration.

9. Click Register.

A printer registration page prints.

10. To register the printer, in your Web browser, type the URL provided, or use your mobile phone to scan the barcode.

After the printer is registered, a confirmation status window appears.

11. To access the Google Cloud Print feature, in your Google account, click Manage Your Printer.

Note: The default printer name appears in this format: Model name (MAC address).

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VersaLink®C400 Color Printer

User Guide

Getting Started

Installing the Software

Before installing driver software, verify that the printer is plugged in, powered on, connected correctly, and has a valid IP address. The IP address usually appears in the upper, right corner of the control panel. If you cannot find the IP address, see Finding the IP Address of Your Printer.

Note:

If the Software and Documentation disc is not available, download the latest drivers from www.

xerox.com/office/VLC400drivers.

OOppeerraattiinngg SSyysstteemm RReeqquuiirreemmeennttss

• Windows Vista, Windows 7, Windows 8.1, Windows Server 2008, Windows 10, Windows Server 2008 R2, and Windows Server 2012.

• Macintosh OS X version 10.10 and later.

• UNIX and Linux: Your printer supports connection to various UNIX platforms through the network interface.

IInnssttaalllliinngg tthhee PPrriinntt DDrriivveerrss ffoorr aa WWiinnddoowwss NNeettwwoorrkk PPrriinntteerr

1. Insert the Software and Documentation disc into the appropriate drive on your computer. If the

installer does not start automatically, navigate to the drive, and double-click the Setup.exe installer file.

2. Select your printer model.

3. Click Install Drivers.

4. Select Install Print Driver.

5. At the License Agreement, click I Agree.

6. From the list of discovered printers, select your printer.

Note: When installing drivers for a network printer, if your printer does not appear in the

list, click the IP Address or DNS Namebutton. In the IP Address or DNS Name field, type

the IP address of your printer, then click Search to locate and select your printer. If you do not know the IP address of the printer, refer to Finding the IP Address of Your Printer.

7. Click Next.

8. If needed, you can name your printer by typing a name in the Queue Name field.

9. Select a Print Driver.

10. Click Install.

11. If needed, set the printer as the default printer.

Note: Before selecting Share Printer, contact your system administrator.

12. To complete the installation, click Finish, then click Close.

Xerox®VersaLink®C400 Color Printer User Guide

Getting Started

IInnssttaalllliinngg tthhee PPrriinntt DDrriivveerrss ffoorr aa WWiinnddoowwss UUSSBB PPrriinntteerr

1. Insert the Software and Documentation disc into the appropriate drive on your computer. If the

installer does not start automatically, navigate to the drive, and double-click the Setup.exe installer file.

2. Click Install Software.

3. At the License Agreement, select I Agree, then click Next.

4. To install the printer support software, select Software, then click Next.

5. In the Software and Documentation window, clear the check box for any unnecessary options.

6. Click Next.

7. To complete the installation, click Finish.

IInnssttaalllliinngg tthhee DDrriivveerrss aanndd UUttiilliittiieess ffoorr MMaacciinnttoosshh OOSS XX

1. Insert the Software and Documentation disc into the appropriate drive on your computer.

Note:

If the Software and Documentation disc is not available, download the latest drivers from

www.xerox.com/office/VLC400drivers.

2. Open Xerox

3. To run Xerox

4. When prompted, click Continue.

5. To accept the license agreement, click I Agree.

6. To accept the current installation location, click Install, or select another location for the

installation files, then click Install.

7. If prompted, enter your password, then click OK.

8. From the list of discovered printers, select your printer, then click Next.

9. If your printer does not appear in the list of discovered printers:

a. Click the Network Printer Icon.

b. Type the IP address of your printer, then click Continue.

c. Select your printer in the list of discovered printers, then click Continue.

10. If your printer was not detected, verify that the printer is powered on and that the Ethernet or USB cable is connected properly.

11. To accept the print queue message, click OK.

12. Select or clear the Set Printer as Default and Print a Test Page check boxes.

Print Drivers 3.xx.x.dmg/.pkg as needed for your printer.

Print Drivers 3.xx.x.dmg/.pkg, double-click the appropriate file name.

13. Click Continue, then click Close.

AAddddiinngg tthhee PPrriinntteerr

For networking, set up your printer using Bonjour®(mDNS), or connect using the IP address of your printer for an LPD/LPR connection. For a non-network printer, create a desktop USB connection.

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For reference:

Online Support Assistant at: www.xerox.com/office/VLC400support

Adding the Printer Using Bonjour

To add the printer using Bonjour®:

1. From the computer Applications folder or from the dock, open System Preferences.

2. Click Printers & Scanners.

The list of printers appears on the left of the window.

3. For the list of printers, click the Plus icon (+).

4. At the top of the window, click the Default icon.

5. Select your printer from the list, then click Add.

Note: If your printer is not detected, verify that the printer is powered on and that the

Ethernet cable is connected properly.

Adding the Printer by Specifying the IP Address

To add the printer by specifying the IP address:

1. From the computer Applications folder or from the dock, open System Preferences.

2. Click Printers & Scanners.

The list of printers appears on the left of the window.

3. Under the list of printers, click the Plus icon (+).

4. Click IP.

5. From the Protocol list, select the protocol.

6. In the Address field, enter the IP address of the printer.

7. In the Name field, enter a name for the printer.

8. From the Use list, choose Select a driver to use.

9. From the printer software list, select the print driver for your printer model.

10. Click Add.

IInnssttaalllliinngg DDrriivveerrss aanndd UUttiilliittiieess ffoorr UUNNIIXX aanndd LLiinnuuxx

For more information on installing print drivers and utilities for UNIX and Linux, refer to UNIX and

Linux Printing.

IInnssttaalllliinngg tthhee PPrriinntteerr aass aa WWeebb SSeerrvviiccee oonn DDeevviicceess

Web Services on Devices (WSD) allows a client to discover and access a remote device and its associated services across a network. WSD supports device discovery, control, and use.

Xerox®VersaLink®C400 Color Printer User Guide

UUssiinngg tthhee AAdddd DDeevviiccee WWiizzaarrdd ttoo IInnssttaallll aa WWSSDD PPrriinntteerr

To install a WSD printer using the Add Device Wizard:

1. At your computer, click Start, then select Devices and Printers.

2. To launch the Add Device Wizard, click Add a Device.

3. In the list of available devices, select the one you want to use, then click Next.

Note: If the printer you want to use does not appear in the list, click the Cancel button.

Add the WSD printer manually using the Add Printer Wizard.

4. Click Close.

UUssiinngg tthhee AAdddd PPrriinntteerr WWiizzaarrdd ttoo IInnssttaallll aa WWSSDD PPrriinntteerr

To install a WSD printer using the Add Printer Wizard:

1. At your computer, click Start, then select Devices and Printers.

2. To launch the Add Printer Wizard, click Add a Printer.

3. Click Add a network, wireless, or Bluetooth printer.

Getting Started

4. In the list of available devices, select the one you want to use, then click Next.

5. If the printer you want to use does not appear in the list, click The printer that I want is not listed.

6. Select Add a printer using a TCP/IP address or hostname, then click Next.

7. From the Device type field, select Web Services Device.

8. In the Hostname or IP address field, enter the printer IP address, then click Next.

9. Click Close.

Xerox

VersaLink®C400 Color Printer

User Guide

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More Information

You can obtain more information about your printer from these sources:

Resource Location

Installation Guide Packaged with the printer.

Other documentation for your printer www.xerox.com/office/VLC400docs

Recommended Media List United States: www.xerox.com/rmlna

European Union: www.xerox.com/rmleu

Technical support information for your printer; including online technical support, Online Support Assistant, and print driver downloads.

Information Pages Print from the control panel. For details, refer to

Order supplies for your printer www.xerox.com/supplies

Local sales and Technical Customer Support www.xerox.com/office/worldcontacts

Printer registration www.xerox.com/register

Xerox

Direct online store www.direct.xerox.com/

www.xerox.com/office/VLC400support

Information Pages.

Xerox®VersaLink®C400 Color Printer User Guide

Customize and Personalize

This chapter contains:

• Customize and Personalize Overview .............. . . . . ........................ . . ........................ . . . . .................. 52

• Customizing or Personalizing the Home Screen.. ........................ . . . ....................... . . . . . .................. 53

• Customizing or Personalizing the Apps .................... . . . ....................... . . . . . ........................ . . .......... 54

Xerox®VersaLink®C400 Color Printer

User Guide

Customize and Personalize

Customize and Personalize Overview

This chapter provides information on how to customize and personalize your device to meet the specific demands of your workflows.

You can customize your apps, hide, or show apps on the Home screen, and rearrange the order to suit your job priorities. For each app, you can hide or show individual features and configure default settings to meet the needs of your workgroup. You can save job settings for repeated use.

Customization enables users to work more productively.

When individual user accounts are configured on the device, you can personalize the device to meet specific user needs. You can configure your personal Home page to hide or show only the apps you use. Each of the feature lists can be tailored to your job requirements. Default settings for each app can be specified, and settings for regular jobs can be saved for your use.

Personalization options ensure that the features and functions displayed meet individual user needs, improving efficiency.

Xerox®VersaLink®C400 Color Printer User Guide

Customize and Personalize

Customizing or Personalizing the Home Screen

HHiiddiinngg oorr SShhoowwiinngg aann AApppp oonn tthhee HHoommee SSccrreeeenn

1. At the printer control panel, press the Home button.

2. Touch Customize.

3. To display an installed app that is hidden initially:

a. Touch the Plus (+) icon.

b. Touch the app that you want to appear on the control panel.

c. Touch Done.

4. To hide an installed app:

a. For the app, touch X.

b. Touch Done.

5. Verify that only the selected apps appear on the Home screen.

RReeaarrrraannggiinngg AAppppss oonn tthhee HHoommee SSccrreeeenn

1. At the printer control panel, press the Home button.

2. Touch Customize.

3. Touch and hold the required app.

4. Drag the app to the new location.

5. Release the app.

6. Touch Done.

7. Verify that the apps appear in the correct location on the Home screen.

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VersaLink®C400 Color Printer

User Guide

Customize and Personalize

Customizing or Personalizing the Apps

Customization enables you to modify the features available, delete a saved preset, or remove customized settings applied to an app.

CCuussttoommiizziinngg oorr PPeerrssoonnaalliizziinngg tthhee FFeeaattuurree LLiisstt

To customize the Features list for an app:

1. At the printer control panel, press the Home button.

2. Touch the app required.

3. Scroll to the bottom, then touch Customize.

4. Touch Feature List.

Note: For logged-in administrators, a window appears that asks you to confirm if the

changes are for a Guest or for you.

5. Touch the particular option.

• To hide a feature, for the required feature, touch the Eye icon. To signify that the feature is

hidden, the Eye icon appears with a line across it.

• To show a feature, for the required feature, touch the Eye icon. To signify a feature is visible,

the Eye icon appears with no line across it.

6. To reorder the menu features, touch and drag the features into the appropriate order.

7. To save the current configuration, touch Done.

SSaavviinngg PPrreesseettss

You can use this feature to save a particular combination of app settings for future jobs. You can save the settings with a name and retrieve them for later use.

To save the current app settings:

1. At the printer control panel, press the Home button.

2. Touch the app required.

3. Select the job settings.

4. Scroll to the bottom, then touch Save.

5. Touch Save as New Preset.

6. Touch Enter Preset Name, then to enter a preset name, use the keypad.

7. Touch Next.

8. Select an icon that best suits the preset that you are creating.

9. Touch Done.

Note: The preset is stored within the Preset feature.

Xerox®VersaLink®C400 Color Printer User Guide

Customize and Personalize

DDeelleettiinngg aa SSaavveedd PPrreesseett

To delete a saved preset:

1. At the printer control panel, press the Home button.

2. Touch the app required.

3. Scroll to the bottom, then touch Customize.

4. Touch Presets.

5. Touch the Trash icon that corresponds with the preset that you want to delete.

6. At the prompt, touch Delete.

7. Touch Done.

RReemmoovviinngg AApppp CCuussttoommiizzaattiioonn uussiinngg tthhee CCoonnttrrooll PPaanneell

To remove the current app customization settings:

1. At the printer control panel, press the Home button.

2. Touch the app required.

3. Scroll to the bottom, then touch Customize.

4. Touch Remove App Customization.

5. At the prompt, touch OK.

Xerox

VersaLink®C400 Color Printer

User Guide

Customize and Personalize

Xerox®VersaLink®C400 Color Printer User Guide

Xerox® Apps

This chapter contains:

• Xerox

• Device............. . . ....................... . . . . . ........................ . . . ........................ . . . ....................... . . . . . ........... 61

• Jobs .. . ........................ . . ........................ . . . . ....................... . . . . . ........................ . . ....................... . . . . . 65

• USB . . . ........................ . . . . . ....................... . . . ........................ . . . . ....................... . . . . ........................ . . 70

• @PrintByXerox . . . . . ........................ . . ........................ . . . . ....................... . . . . . ........................ . . .......... 72

Xerox already installed and displayed on the Home screen. There are also Apps that are installed as standard but are hidden when your device is used for the first time.

For details about Customizing the Home screen and the Apps features, refer to Customize and

Personalize.

A range of Apps are available for download and installation from the Xerox include Xerox apps on compatible printers.

For more information about using the Xerox

App Gallery.

App Gallery ........... . . . ........................ . . . ........................ . . . . ........................ . . ..................... 58

Apps are a gateway to the features and functions of your device. There are standard Apps

Extensible Interface Platform (EIP) Apps. EIP Apps enable you to install secure, signed

Apps Gallery and downloading Apps, refer to Xerox

App Gallery. These

Xerox®VersaLink®C400 Color Printer

User Guide

Xerox® Apps

Xerox®App Gallery

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Use the Xerox®App Gallery to find apps that provide new features or capabilities for your device. The Xerox apps that can improve your productivity, simplify workflows, and enhance your user experience.

The Xerox app library without logging in. The moving banner provides an active display of apps, or you can scroll the full list of apps. To get more details on an app, touch the app name in the list.

To use the Xerox network connection.

For more information and instructions on using the Xerox Gallery User Guide available at www.xerox.com/XeroxAppGallery.

App Gallery enables you to browse and update apps easily. You can browse through the

App Gallery App, ensure that your device uses either the wireless or the wired

Note: If a local server inside a firewall hosts your device and a proxy is enabled, set a proxy

exception at the device.

App Gallery provides direct access to

App Gallery, refer to the Xerox®App

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With an App Gallery account, you have direct access to all the available Apps for your device. An App Gallery account allows you to view and acquire Apps, install Apps on your device, and manage your Apps and licenses.

You can set up an App Gallery account using the control panel or from the Xerox site. To set up an App Gallery account from the web site, go to https://appgallery.services.xerox.com/

#!/home/, select Login→Create Account, and follow the instructions.

App Gallery web

Note: If you have an existing Xerox App Gallery Account, refer to Logging into your Xerox®App

Gallery Account.

To create an App Gallery account using the control panel:

1. At the printer control panel, press the Home button.

2. Touch Xerox

3. To request a new account, minimize the on-screen keyboad, and touch Request an Account.

Note: For detailed information and instructions on using the Xerox®App Gallery, refer to

the Xerox

4. Touch the Enter your email address. Enter a valid email address using the touch screen keypad, then touch Enter.

5. Touch OK. A message is displayed stating completion instructions have been sent to the email address entered.

6. Touch Close.

7. Access your email account for the email address that you provided to Xerox

Xerox®VersaLink®C400 Color Printer User Guide

App Gallery.

App Gallery User Guide available at www.xerox.com/XeroxAppGallery.

App Gallery.

Xerox® Apps

8. Open the Xerox®App Gallery Account Request email, then click the URL link to access the create account page.

9. Review and accept the Terms of Use. To continue creating an account, click the Agree button.

10. Enter the information required into the appropriate fields:

• User ID

• Password

• Confirm Password

• First and Last Name

• Company Name

• Address (Street, City, State/Province, Postal)

• Country

11. Click OK.

12. After the account is created, a confirmation message appears.

13. At the printer control panel, log in to your App Gallery Account.

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When you are logged in to the App Gallery, you can browse available apps, and install and update apps.

To log in to your App Gallery Account:

1. At the printer control panel, press the Home button.

2. Touch Xerox

3. Enter your User Name using the touch screen keypad, then touch Enter.

4. Enter your Password using the touch screen keypad, then touch Enter.

5. Touch Log In. The Xerox

App Gallery.

App Gallery appears.

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Xerox®Apps add, extend, or customize the functionality of your device. You can use the Xerox®App Gallery App to browse and install Apps at your device control panel.

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1. At the printer control panel, press the Home button.

2. Touch Xerox

App Gallery.

Note: You can browse the App Gallery and view app descriptions without being logged in.

To download or update apps, you must be logged in to the App Gallery.

3. Enter your User Name using the touch screen keypad, then touch Enter.

4. Enter your Password using the touch screen keypad, then touch Enter.

5. Touch Log In. The Xerox

App Gallery appears.

Xerox

VersaLink®C400 Color Printer

User Guide

Xerox® Apps

6. Touch the app required, then touch Install. The License Agreement screen appears.

Note: If the app was installed previously and a new version is available, the button is

labeled as Update.

7. Touch Agree. The installation process begins. If the app is not successfully installed, to attempt the installation process again, touch Install.

8. To exit the Xerox

App Gallery, touch Exit.

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1. At the printer control panel, press the Home button.

2. Touch Xerox

3. Enter your User Name using the touch screen keypad, then touch Enter.

4. Enter your Password using the touch screen keypad, then touch Enter.

5. Touch Log In. The Xerox

6. Touch the app required, then touch Update. The License Agreement screen appears.

7. Touch Agree.

App Gallery.

App Gallery appears.

8. When the update is complete, the Update button is labeled as Installed.

9. To exit the Xerox

App Gallery App, touch Exit.

Xerox®VersaLink®C400 Color Printer User Guide

Xerox® Apps

Device

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The Device App gives you access to information about your printer, including the serial number and model. You can view the status of the paper trays, billing and supplies information, and print Information Pages.

You can configure many Device options to meet your individual needs. For details about configuring all Device settings, refer to the System Administrator Guide at www.xerox.com/office/VLC400support.

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The following Device options are available:

Option Description

Language Language allows you to set the language that appears on the control

panel.

About The About option provides an overview of your device and its current

settings and status. You can access Information Pages and reports using this option.

Software Update Use this option to check for software updates and configure update

settings.

Notifications Use the Notifications option to see details of current alerts or faults on

the device. A History button displays fault codes and the date that the fault occurred on the device.

Paper Trays Use the Paper Trays option to see the paper size, type, and color set for

each paper tray and the tray-capacity status.

Supplies Use the Supplies option to monitor the status of the components you can

replace. The supply level and estimated number of impressions or days left for each unit is displayed.

Billing/Usage Use the Billing/Usage option to view the serial number and the total

number of impressions made by your device.

General Use the General option to customize settings such as the power-saver

modes, date and time, and control panel brightness. You can configure the General settings using the device control panel, or by using the Embedded Web Server.

Xerox®VersaLink®C400 Color Printer

User Guide

Xerox® Apps

Option Description

Apps Use Apps to select settings for the apps installed on your device.

Connectivity Use the Connectivity option to configure network settings at the control

panel, or join another wireless network.

Support Use this option to access and print the Support Pages to assist with

troubleshooting errors.

Resets Use the Resets option to reset device settings and font, forms, and macros

to the factory-default settings.

For details on configuring the printer settings, refer to the System Administrator Guide at www.xerox.

com/office/VLC400docs.

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The About option provides an overview of your device and current settings and status. You can access

Information Pages and reports using this option.

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You can check the status and percentage of life remaining for your printer supplies at the control panel or from the Embedded Web Server. When printer supplies near their replacement time, warning alerts appear on the control panel. You can customize the alerts that appear on the control panel and configure email alert notifications.

To check the supplies status and set up alerts using the Embedded Web Server, refer to the System Administrator Guide at www.xerox.com/office/VLC400docs.

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1. To view status information for the printer supplies, touch Device→Supplies.

2. To view details about a specific item, including part numbers for reordering, touch the specific item.

3. To return to the Supplies screen, touch X.

4. To return to the Device screen, touch the back arrow.

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1. To customize the alerts that appear for printer supplies, touch Device→Supplies→Alerts Setup.

2. To enable supplies alerts that appear on the control panel, touch the Enable Alerts toggle button.

3. To configure the printer to display an alert when an item reaches a specific usage percentage level, touch the item, then select the percentage.

Xerox®VersaLink®C400 Color Printer User Guide

Xerox® Apps

4. To customize the alerts for each supply item, or to enable or disable an alert, touch the toggle button.

5. To return to the Supplies screen, touch X.

6. To return to the Device screen, touch the back arrow.

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To check the supplies status and set up alerts using the Embedded Web Server, refer to the System Administrator Guide at www.xerox.com/office/VLC400docs.

1. To set up alerts to send to an email address, touch Device→Supplies→Email Alerts.

2. To enter an email address, touch Add Email, then touch Enter Email Address.

3. Use the touch screen keyboard to enter an email address, or select an entry from the Address Book, then touch OK.

4. Add more email addresses if necessary.

5. To customize the alerts for each supply item, or to enable or disable an alert, touch the toggle button.

6. To exit the menu, touch OK.

7. To return to the Device screen, touch the back arrow.

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The Billing/Usage menu displays the total number of impressions that the printer generated or printed during its lifetime. You cannot reset the counters. A page is counted as one side of a sheet of paper. For example, a sheet of paper that is printed on two sides counts as two impressions.

To view the Billing and Usage Counters:

1. At the printer control panel, press the Home button.

2. Touch Device→Billing/Usage.

3. To view more details, touch Usage Counters, then select an option.

• Impression Counters: This option provides the number of impressions made by the printer.

The number of impressions cannot equal the number of sheets counted, depending on the printer setup. If your printer counts large sheets as large impressions or as multiple smaller impressions, the number of impressions can differ.

• Sheet Counters: This option provides the number of impressions made by the printer.

Impressions for 2-sided sheets are listed on a separate line from 1-sided sheets.

• All Usage Counters: This option provides all printer usage information.

4. To return to the Billing/Usage screen, touch the back arrow.

5. To return to the Device screen, touch the back arrow.

Xerox

VersaLink®C400 Color Printer

User Guide

Xerox® Apps

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Caution: The Reset to Factory Defaults feature erases all settings and returns the printer to the

original factory state. All jobs, presets, apps, and device settings are reset. If the printer includes

a hard disk, the disk is reinitialized.

The non-volatile memory (NVRAM) stores printer settings, even after the power is turned off. When complete, the printer restarts, then displays the Install Wizard.

To reset the printer to factory defaults:

1. At the printer control panel, press the Home button.

2. Touch Device→Resets→Reset to Factory Defaults.

3. At the prompt, touch Reset.

4. When the process is complete, the printer restarts automatically.

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You can use the Remote Services option in the Embedded Web Server to send error and usage information to the Xerox support team to help them resolve problems quickly.

For information about enabling Remote Services and uploading information to Xerox, refer to the System Administrator Guide at www.xerox.com/office/VLC400docs.

Xerox®VersaLink®C400 Color Printer User Guide

Xerox® Apps

Jobs

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Use Jobs to view current jobs, print saved, personal, and secure jobs, and view details of completed jobs. You can pause, delete, print, or view job progress or job details for a selected job.

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From the control panel Jobs menu, you can view lists of active jobs, secure jobs, or completed jobs. You can pause, delete, print, or view job progress or job details for a selected job. From the Jobs window in the Embedded Web Server, you can view a list of active and completed print jobs. For more information, refer to Managing Jobs Using the Embedded Web Server.

A print job can be held by the printer when it is unable to complete a print job. For example, when the printer needs attention, paper, or supplies. When the condition is resolved, the printer automatically resumes printing. When you send a Secure Print job, the job is held until you release it by typing a passcode at the control panel. For more information, refer to Printing Special Job Types.

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1. At the printer control panel, press the Home button.

2. Touch Jobs, then touch the name of the print job.

3. Do one of the following:

• To pause the print job, touch Pause. To resume the print job, touch Resume.

• To delete the print job, touch Delete. At the prompt, touch Delete.

Note: If you do not make a selection within 60 seconds, the job resumes automatically.

4. To return to the Home screen, press the Home button.

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Note:

• The system administrator can restrict users from deleting jobs. If a system administrator has restricted job deletion, you can view the jobs, but not delete them.

• Only the user that sent the job or the system administrator can delete a Secure Print job.

1. At the printer control panel, press the Home button.

2. To view a list of active and completed jobs, touch Jobs.

Xerox

VersaLink®C400 Color Printer

User Guide

Xerox® Apps

3. To view a list of specific job types, touch an option.

• To view Saved Jobs, touch Saved Jobs. To print the job, touch the job, enter the quantity, then touch OK. To delete the job, touch the Trash icon, then touch Delete.

• To view Personal jobs, touch Personal & Secure Jobs. To print the jobs, touch the folder, then touch Print All, or Delete All.

• For Secure Jobs, touch Personal & Secure Jobs. Touch the folder, enter the passcode number, then touch OK. To print a Secure Job, touch the job. To print or delete all the jobs in the folder, touch Print All, or Delete All.

4. To view details about a job, touch the job.

5. To return to the Home screen, press the Home button.

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1. At the printer control panel, press the Home button.

2. Touch Jobs.

3. From the jobs list, touch the held job name. The resources required for the job appear on the control panel.

4. Do one of the following:

• To print the job, replenish the resources required. The job resumes automatically when the

required resources are available. If the job does not print automatically, touch Resume.

• To delete the print job, touch Delete. At the prompt, touch Delete.

5. To return to the Home screen, press the Home button.

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Special job types allow you to send a print job from your computer, then print it from the printer control panel. Select special job types in the print driver, Printing Options tab, under Job Type.

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Saved Jobs are documents sent to the printer and, unless deleted, are stored there for future use. Any user can print or delete a Saved Job.

To print a Saved Job, refer to Printing a Saved Job.

Releasing a Saved Job

1. At the printer control panel, press the Home button.

2. Touch Jobs.

3. To view Saved Jobs, touch Saved Jobs.

4. To print a Saved Job, touch the job name, enter the quantity, then touch OK.

5. To delete the document after printing, for that job, touch the Trash icon, then at the prompt, touch Delete.

6. To return to the Home screen, press the Home button.

Xerox®VersaLink®C400 Color Printer User Guide

Xerox® Apps

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Use Secure Print to print sensitive or confidential information. After you send the job, it is held at the printer until you enter your passcode at the printer control panel.

To print a Secure Print job, refer to Printing a Secure Print Job.

Releasing a Secure Print job

1. At the printer control panel, press the Home button.

2. Touch Jobs.

3. To view Secure Print jobs, touch Personal & Secure Jobs.

4. Touch your folder.

5. Enter the passcode number, then touch OK.

6. Select an option:

• To print a Secure Print job, touch the job.

• To print all the jobs in the folder, touch Print All.

• To delete a Secure Print job, touch the Trash icon. At the prompt, touch Delete.

• To delete all the jobs in the folder, touch Delete All.

Note: After a Secure Print job is printed, it is deleted automatically.

7. To return to the Home screen, press the Home button.

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Personal Print allows you to store a document in the printer, then print it from the control panel.

Note: The Personal Print feature is only available on a Windows computer printing to a network

printer.

Personal Print is a type of saved job with these features:

• A Personal Print job appears in a folder named after the user ID associated with the print job.

• A Personal Print job does not use a passcode.

• Any user can print or delete a Personal Print job.

• You can print all jobs in the list at once, delete an individual job, or delete all jobs in the list.

• After a Personal Print job is printed, it is deleted automatically.

To print a Personal Print job, refer to Printing a Personal Print Job.

Releasing a Personal Print Job

1. At the printer control panel, press the Home button.

2. Touch Jobs.

3. To view Personal Print jobs, touch Personal & Secure Jobs.

4. Touch your folder.

Xerox

VersaLink®C400 Color Printer

User Guide

Xerox® Apps

5. If prompted for a passcode, touch Skip.

Note: When your folder contains Secure Print jobs and Personal Print jobs, the passcode

prompt appears.

6. Select an option.

• To print a Personal Print job, touch the job.

• To print all the jobs in the folder, touch Print All.

• To delete all the jobs in the folder, touch Delete All.

7. To return to the Home screen, press the Home button.

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The Sample Set job type prints one copy of a multiple-copy print job before printing the remaining copies. After reviewing the sample set, you can either print the remaining copies or delete them at the printer control panel.

Sample Set is a type of saved job with these features:

• A Sample Set job appears in a folder named after the user ID associated with the print job.

• A Sample Set job does not use a passcode.

• Any user can print or delete a Sample Set job.

• A Sample Set prints one copy of a job to allow you to proofread the job before printing any

remaining copies.

After a Sample Set job is printed, it is deleted automatically.

To print a Sample Set, refer to Printing a Sample Set.

Releasing a Sample Set

1. At the printer control panel, press the Home button.

2. To view available jobs, touch Jobs.

3. Touch the Sample Set job.

Note: The Sample Set file description shows the job as Held for Future Printing, and shows

the number of remaining copies of the job.

4. Select an option.

• To print the remaining copies of the job, touch Release.

• To delete the remaining copies of the job, touch Delete.

5. To return to the Home screen, press the Home button.

Xerox®VersaLink®C400 Color Printer User Guide

Xerox® Apps

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You can view a list of active jobs and delete print jobs from the Active Jobs list in the Embedded Web Server. You can use the Embedded Web Server to submit jobs for printing at the device. You can print . pdf, .ps, .pcl, .prn, .xps, .jpg, .tif and .txt files directly from the Embedded Web Server without opening another application or the print driver. The files can be stored on a local computer hard drive, mass storage device, or network drive.

1. At your computer, open a Web browser. In the address field, type the IP address of the printer, then press Enter or Return.

2. In the Embedded Web Server, click Jobs.

3. Click the job name.

4. Do one of the following:

• To pause the print job, click Pause. To resume the print job, click Resume.

• To delete the print job, click Delete. At the prompt, click Delete.

5. To return to the Home screen, click Home.

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1. At your computer, open a Web browser. In the address field, type the IP address of the printer, then press Enter or Return.

2. In the Embedded Web Server, click Home.

3. In the Quick Links area, click Submit File.

4. Click the Submit field.

5. In the selection window, select a file to print, then click Open.

6. To print the document, click Submit.

Xerox

VersaLink®C400 Color Printer

User Guide

Xerox® Apps

USB

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Use the Print from USB feature to print jobs already stored on a USB drive. Jobs in a print-ready format, such as PDF, TIFF, or JPEG, can be printed.

To create a print-ready file, select the Print to File option when you print your documents from programs such as Microsoft Word. From advanced publishing programs, there may be several methods to create print-ready files.

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You can print a file stored on a USB Flash drive. The USB port is on the front of the printer.

Note:

• If the device is in Power Saver mode, before proceeding with the Print job, to wake the

device, press the Power/Wake button.

• Only USB Flash drives formatted to the typical FAT32 file system are supported.

1. Insert the USB Flash drive into the USB memory port on the printer.

2. At the USB Drive has been detected screen, touch Print from USB.

Note: If this feature does not appear, enable the feature or contact the system

administrator. For more information, see the System Administrator Guide at www.xerox.

com/office/VLC400docs.

3. Add files using the Browse USB screen.

• To print a group of print-ready files, for the USB drive or folder, touch the Select All icon.

Verify that your files are selected.

• To print a specific file, browse to that file, then touch the file name or icon.

4. Touch OK.

5. Confirm that the required files are listed.

• To select more files, touch Add Documents, then touch OK.

• To remove a file name from the list, touch the file name, then touch Remove.

6. Select the paper supply, quantity, output color, and 2-sided printing options.

7. Touch Print.

8. When you are finished, remove the USB Flash drive.

Xerox®VersaLink®C400 Color Printer User Guide

Xerox® Apps

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1. If the USB Flash drive is already in the USB memory port, press the Home button.

2. Touch Print from USB.

Note: If this feature does not appear, enable the feature or contact the system

administrator. For more information, see the System Administrator Guide at www.xerox.

com/office/VLC400docs.

3. Add files using the Browse USB screen.

• To print a group of print-ready files, for the USB drive or folder, touch the Select All icon.

Verify that your files are selected.

• To print a specific file, browse to that file, then touch the file name or icon.

4. Touch OK.

5. Confirm that the desired documents appear. If the documents do not appear, touch Add Documents, select additional documents, then touch OK.

6. Select the paper supply, quantity, output color, and 2-sided printing options.

7. Touch Print.

Xerox

VersaLink®C400 Color Printer

User Guide

Xerox® Apps

@PrintByXerox

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You can use the Xerox®@PrintByXerox App to print email attachments and documents sent to your printer from mobile devices.

When your Xerox device is connected to the Internet, the @PrintByXerox App works with the Xerox

Note: The @PrintByXerox App and Xerox®Workplace Cloud software require specific licenses,

configuration settings, and minimum system specifications. For details, refer to the Xerox

@PrintByXerox App Quick Start Guide available at www.xerox.com/XeroxAppGallery.

Workplace Cloud for simple email-based printing.

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1. Send an email with an attachment containing a supported file type to Print@printbyxerox.com.

First-time users receive a response email with a user ID and password.

2. At the Xerox device control panel, press the Home button.

3. Touch @PrintByXerox.

4. Enter your email address, then touch Save.

5. On the Enter password screen, use the onscreen keyboard to enter your password, then touch Save.

6. Select the documents that you want to print.

7. Touch Print Settings, then touch OK.

8. Touch Print.

• The Submitting Jobs to Print message and conversion state appears.

• When the documents begin to print, a green check mark appears.

Xerox®VersaLink®C400 Color Printer User Guide

Printing

This chapter contains:

• Printing Overview ......................... . ........................ . . . . . ....................... . . . . ........................ . . ........... 74

• Selecting Printing Options ............ . . ........................ . . . . ....................... . . . . . ........................ . ........... 75

• Printing Features........................ . . . ........................ . . . . . ....................... . . ........................ . . . . ........... 81

• Using Custom Paper Sizes ........ . . . . . ........................ . . ........................ . . . . ....................... . . . . . ........... 90

Xerox®VersaLink®C400 Color Printer

User Guide

Printing

Printing Overview

Before printing, your computer and the printer must be plugged in, powered on, and connected. Ensure that you have the correct print driver software installed on your computer.

1. Select the appropriate paper.

2. Load paper in the appropriate tray. On the printer control panel, specify the size, color, and type.

3. Access the print settings in your software application. For most software applications, press CTRL +P for Windows, or CMD+P for Macintosh.

4. Select your printer.

5. To access the print driver settings:

• For Windows, select Properties or Preferences.

• For Macintosh, select Xerox

The title of the button can vary depending on your application.

6. Modify the print driver settings as necessary, then click OK.

7. To send the job to the printer, click Print.

Features.

Xerox®VersaLink®C400 Color Printer User Guide

Selecting Printing Options

Printing

Printing options, also called print driver software options, are specified as Printing preferences in Windows and Xerox page layout, and print quality. Printing options that are set from Printing preferences within the Devices and Printers window become the default setting. Printing options that are set from within the software application are temporary. The application and the computer do not save the settings after the application is closed.

Features in Macintosh. Printing options include settings for 2-sided printing,

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Xerox®print driver software Help information is available from the Printing Preferences window. Click the Help button (?) in the bottom, left corner of the Printing Preferences window to see the Help.

Information about Printing Preferences appears in the Help window. From there, you can select by topic or use the search field to enter the topic or function for which you need information.

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To use special printing options for a particular job, you can change the Printing Preferences before sending the job to the printer.

1. With the document open in your software application, access the print settings. For most software applications, click File→Print or press CTRL+P.

2. Select your printer and click the Properties or Preferences button to open the Printing Preferences window. The title of the button can vary depending on your application.

3. Click a tab in the Printing Preferences window, then make selections.

4. To save and close the Printing Preferences window, click OK.

5. To send the job to the printer, click Print.

Xerox

VersaLink®C400 Color Printer

User Guide

Printing

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When you print from any software application, the printer uses the print job settings specified in the Printing Preferences window. You can specify your most common printing options and save them so that you do not have to change the settings every time you print.

For example, if you want to print on both sides of the paper for most jobs, specify 2-sided printing in Printing Preferences.

1. Navigate to the list of printers on your computer:

• For Windows Server 2008 and later, click Start→Settings→Printers.

• For Windows 7, click Start→Devices and Printers.

• For Windows 8.1 and Windows 10, right-click the Start icon→Control Panel→Devices and

Printers.

Note: If you are using a custom Start menu application, it can change the navigation path

to your list of printers.

2. In the list of printers, right-click the icon for your printer, then click Printing preferences.

3. In the Printing Preferenceswindow, click a tab, then select the options. To save the settings, click

OK.

Note: For more information about Windows print driver options, click the Helpbutton (?) in the

Printing Preferenceswindow.

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1. Navigate to the list of printers on your computer:

• For Windows Server 2008 and later, click Start→Settings→Printers.

• For Windows 7, click Start→Devices and Printers.

• For Windows 8.1 and Windows 10, right-click the Start icon→Control Panel→Devices and

Printers.

Note: If you are using a custom Start menu application, it can change the navigation path

to your list of printers.

2. In the list of printers, right-click the icon for your printer, then select Printer properties.

3. In the printer Properties dialog box, click the Advanced tab.

4. On the Advanced tab, click Printing Defaults.

5. Make your selections on the Print Driver tabs as needed, then click Apply.

6. To save the settings, click OK.

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You can define and save a set of options, so that you can apply them to future print jobs. In Xerox App Gallery, you can save an app as default, so you can have app-by-app default settings for printing.

To save a set of printing options:

1. With the document open in your application, click File→Print.

2. To open the Printing Preferences window, select your printer, then click Properties or Preferences.

Xerox®VersaLink®C400 Color Printer User Guide

Printing

3. In the Printing Properties window, click the tabs, then select the required settings.

4. In the Printing Properties window, click Saved Settings, then click Save As.

5. To save the set of options in the Saved Settings list, type a name for the set of printing options, then click OK.

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To use specific printing options, change the settings before sending the job to the printer.

1. With the document open in your application, click File→Print.

2. Select your printer.

3. In the Print Options menu, select Xerox Features.

Note: To see all printing options, click Show Details.

4. Select any other required printing options from the lists.

5. To send the job to the printer, click Print.

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You can define and save a set of options, so that you can apply them to future print jobs.

To save a set of printing options:

1. With the document open in your application, click File→Print.

2. Select your printer from the Printers list.

3. Select the required printing options from the lists in the Print dialog box.

Note: To see all printing options, click Show Details.

4. Click Presets→Save Current Settings as Preset.

5. Type a name for the printing options. To save the set of options in the Presets list, click OK.

6. To print using these options, select the name from the Presets list.

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The Xerox®Print Driver package provides tools for you to manage printers connected in UNIX and Linux environments.

The Xerox feature selections. You can select print drivers based on your operating system.

print drivers provide a GUI-based (Graphical User Interface) driver dialog for printer

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Xerox®Printer Manager is an application that allows you to manage and print to multiple printers in UNIX and Linux environments.

Xerox

VersaLink®C400 Color Printer

User Guide

Printing

Xerox®Printer Manager allows you to:

• Configure and check the status of network connected printers.

• Set up a printer on your network and monitor the operation of the printer once installed.

• Perform maintenance checks and view supplies status at any time.

• Provide a common look and feel across the many different suppliers of UNIX and Linux operating

systems.

Installing Xerox®Printer Manager

Before you begin, ensure that you have root or superuser privileges to install Xerox®Printer Manager.

To install Xerox

1. Download the appropriate package for your operating system. To locate print drivers for your printer, go to www.xerox.com/office/VLC400drivers.

2. On the print driver website, navigate to your printer model.

3. For your printer model, click Drivers & Downloads.

4. From the Operating System menu, select your operating system.

5. To identify the print driver for your printer model, review the list of available print drivers.

Printer Manager:

Note: For additional information on each driver, click Description.

6. To select the print driver for your printer model and operating system, click the print driver name.

7. To begin the download, read the End User License Agreement, then click Accept.

The file automatically downloads to the default location for your computer file downloads.

8. To install the Xerox

Print Driver package:

a. Open the package with your OS package manager.

b. To install using a command-line utility, change to the directory where you downloaded the

file. To run the installer, type the appropriate command-line utility for your operating system. For example:

• Red Hat: rpm -U <filename>.rpm

• Debian-based Linux: dpkg -i <filename>.deb

• AIX: rpm -U <filename>.rpm

• HPUX: <filename>.depot.gz

• Solaris: pkgadd -d <filename>.pkg

Note: Most installations create a Xerox directory in /opt/Xerox/prtsys. For additional

information about utilities included in the OS package manager, refer to the manual included with the package. For example, man xeroxprtmgr.

Launching Xerox®Printer Manager

To launch Xerox®Printer Manager, do one of the following tasks.

• For UNIX, log in as root. From a terminal window, type xosdprtmgr, then press Enter or Return.

• For Linux, type sudo xeroxprtmgr, then press Enter or Return.

Xerox®VersaLink®C400 Color Printer User Guide

Printing

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Xerox has its own print command. You can use the following command:

xeroxprint -d<Some_Queue→ -o[Options] <Somefile

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To print from a Linux workstation, install either a Xerox®print driver for Linux or a CUPS (Common UNIX Printing System) print driver. You do not need both drivers.

Xerox recommends that you install one of the full-featured custom print drivers for Linux. To locate drivers for your printer, go to www.xerox.com/drivers.

If you use CUPS, ensure that CUPS is installed and running on your workstation. The instructions for installing and building CUPS are contained in the CUPS Software Administrators Manual, written and copyrighted by Easy Software Products. For complete information on CUPS printing capabilities, refer to the CUPS Software Users Manual available from www.cups.org/documentation.php.

Installing the PPD File on the Workstation

1. If available, download the Xerox®PPD for CUPS (Common UNIX Printing System) from the Drivers and Downloads page on the Xerox Support website.

2. Copy the PPD file into the CUPS ppd/Xerox folder on your workstation. If you are unsure of the location of the folder, use the Find command to locate the PPD files.

3. Follow the instructions that are included with the PPD file.

Adding the Printer

1. Verify that the CUPS (Common UNIX Printing System) daemon is running.

2. Open a Web browser and type http://localhost:631/admin, then click Enter or Return.

3. For User ID, type root. For password, type the root password.

4. Click Add Printer, then follow the onscreen prompts to add the printer to the CUPS printer list.

Printing with CUPS (Common UNIX Printing System)

CUPS supports the use of both the System V (lp) and Berkeley (lpr) printing commands.

1. To print to a specific printer in System V, type lp -dprinter filename, then click Enter.

2. To print to a specific printer in Berkeley, type lpr -Pprinter filename, then click Enter.

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This printer can print from iOS and Android mobile devices. For more information, refer to Configuring

Google Cloud Print.

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You can connect to your printer from a Wi-Fi mobile device, such as a tablet, computer, or smartphone, using Wi-Fi Direct.

For details, refer to Connecting to Wi-Fi Direct.

Xerox

VersaLink®C400 Color Printer

User Guide

Printing

For details on using Wi-Fi Direct, refer to the documentation provided with your mobile device.

Note: Depending on which mobile device you are using, the printing procedure varies.

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You can print directly from your iPhone, iPad, iPod touch, or Mac using AirPrint®. To enable AirPrint for your printer, refer to Configuring AirPrint. To use AirPrint®, ensure that your mobile device is connected to the same wireless network as the printer.

To print with AirPrint

1. Open the email, photograph, website page, or document that you want to print.

2. Tap the Action icon.

3. Tap Print.

4. Select your printer, then set the printer options.

5. Tap Print.

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MOPRIA™is a software feature that enables users to print from mobile devices without requiring a print driver. You can use MOPRIA

™

to print from your mobile device to MOPRIA™-enabled printers.

Note:

• MOPRIA

• Ensure that you have the latest version of the MOPRIA

™

and all of its required protocols are enabled by default.

™

Print Service installed on your

mobile device. You can obtain a free download from the Google Play Store.

• Wireless devices must join the same wireless network as the printer.

• The name and location of your printer appears in a list of MOPRIA

™

-enabled printers on

connected devices.

To print using MOPRIA

™

, follow the directions provided with your mobile device.

Xerox®VersaLink®C400 Color Printer User Guide

Printing

Printing Features

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From the Jobs window in the Embedded Web Server, you can view a list of active and completed print jobs.

From the control panel Jobs menu, you can view lists of active jobs, secure jobs, or completed jobs. You can pause, delete, print, or view job progress or job details for a selected job. When you send a secure print job, the job is held until you release it by typing a passcode at the control panel. For more information, see Printing Special Job Types.

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Special job types allow you to send a print job from your computer, then print it from the printer control panel. To select special job types from the print driver, select Printing Options→Job Type.

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1. In your software application, access the print settings. For most software applications, press CTRL +P for Windows or CMD+P for Macintosh.

2. Select your printer, then open the print driver.

• For Windows, click Printer Properties. Depending on your application, the title of the button

can vary.

• For Macintosh, in the Print window, click Print Options, then select Xerox Features.

3. For Job Type, select Saved Job.

4. Type a job name or select a name from the list, then click OK.

5. Select any other required printing options.

• For Windows, click OK, then click Print.

• For Macintosh, click Print.

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1. In your software application, access the print settings. For most software applications, press CTRL +P for Windows or CMD+P for Macintosh.

2. Select your printer, then open the print driver.

• For Windows, click Printer Properties. Depending on your application, the title of the button

varies.

• For Macintosh, in the Print window, click Preview, then select Xerox Features.

3. For Job Type, select Secure Print.

4. Type the passcode, confirm the passcode, then click OK.

5. Select any other required printing options.

• For Windows, click OK, then click Print.

• For Macintosh, click Print.

Xerox

VersaLink®C400 Color Printer

User Guide

Printing

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1. In your software application, access the print settings. For most software applications, click File→Print or for Windows, press CTRL+P.

2. Select your printer, then click Printer Properties. Depending on your application, the title of the button varies.

3. For Job Type, select Personal Print.

4. Select any other required printing options, then click OK.

5. To send the job to the printer, click Print.

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1. In your software application, access the print settings. For most software applications, press CTRL +P for Windows or CMD+P for Macintosh.

2. Select your printer, then open the print driver.

• For Windows, click Printer Properties. Depending on your application, the title of the button

varies.

• For Macintosh, in the Print window, click Preview, then select Xerox Features.

3. For Job Type, select Sample Set.

4. Select any other required printing options.

• For Windows, click OK, then click Print.

• For Macintosh, click Print.

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There are two ways to select the paper for your print job. You can let the printer select which paper to use based on the document size, paper type, and paper color you specify. You can also select a specific tray loaded with the desired paper.

• For Windows, paper options are in the Paper field on the Printing Options tab.

• For Macintosh, in the Print window, in Xerox Features, paper options are in the Paper field for

Paper/Output.

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Scaling reduces or enlarges the original document to match the selected output paper size.

• For Windows, the scale options are on the Printing Options tab, in the Paper field.

• For Macintosh, the scale options are in the Print window. To view more printing options, click Show

Details.

The following scaling options are available:

• Automatically Scale scales the document to fit the selected Output Paper Size. The scaling

amount appears in the percentage box below the sample image.

• No Scaling does not change the size of the page image printed on the output paper, and 100%

appears in the percentage box. If the original size is larger than the output size, the page image is cropped. If the original size is smaller than the output size, extra space appears around the page image.

Xerox®VersaLink®C400 Color Printer User Guide

Printing

• Manually Scale scales the document by the amount entered in the percentage box below the

preview image.

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If your printer supports Automatic 2-Sided Printing, the options are specified in the print driver. The print driver uses the settings for portrait or landscape orientation from the application for printing the document.

Note: Ensure that the paper size and weight are supported. For more information, refer to

Supported Paper Types and Weights for Automatic 2-Sided Printing.

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You can specify the page layout for 2-sided printing, which determines how the printed pages turn. These settings override the application page orientation settings.

• 1-Sided Print: This option prints on one side of the media. Use this option when printing on

envelopes, labels, or other media that cannot be printed on both sides.

• 2-Sided Print: This option prints the job on both sides of the paper to allow binding on the long

edge of the paper. The following illustrations show the result for documents with portrait and landscape orientation, respectively:

• 2-Sided Print, Flip on Short Edge: This option prints on both sides of the paper. The images print

to allow binding on the short edge of the paper. The following illustrations show the result for documents with portrait and landscape orientations, respectively:

Note: 2-Sided Printing is part of the Earth Smart settings.

To change your default print driver settings, refer to Setting Default Printing Options for Windows.

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Print-quality modes:

• Standard print-quality mode: 600 x 600 dpi

• Enhanced print-quality mode: 600 x 600 dpi, 8-bit depth

Xerox

VersaLink®C400 Color Printer

User Guide

Printing

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Image options controls how the printer uses color to produce your document. The Windows PostScript print driver and the Macintosh print drivers provide the widest range of color controls and corrections on the Image Options tab.

• For Windows, Color Corrections, and Color Adjustment are on the Image Options tab.

• For Macintosh, in the Print window, in Xerox Features, Color Options is on the Paper/Output list.

The following options are available:

• Xerox Black and White: This feature converts all color in the document to black and white or

shades of gray.

• Xerox Automatic Color: This option applies the best color correction to text, graphics, and images.

Xerox recommends this setting.

• Vivid RGB: This setting produces brighter and more saturated colors using red, green, and blue

color.

• Commercial: This option applies color for printing on a commercial printing press.

• LCD: This option approximately matches the colors in the print job to the colors used by your

computer monitor display screen.

• Euroscale Press: This option matches the European FOGRA glossy paper specification.

• None: This option provides no color correction.

• sRGB: This option approximates the colors in the print job to the red, green, and blue (RGB)

configuration of your computer monitor display screen.

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Image Shift allows you to modify the location of the image on the page. You can shift the printed image along the X and Y axes of each sheet of paper.

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Use Color Adjustments to adjust particular characteristics of the printed color. Characteristics include lightness, contrast, saturation, and color cast.

Note: Not all options listed are supported on all printers. Some options apply only to a specific

printer model, configuration, operating system, or driver type.

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The Lightness feature allows you to adjust the overall lightness or darkness of the text and images in your printed job.

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You can use the Contrast feature to adjust the variation between light and dark areas of the print job.

Xerox®VersaLink®C400 Color Printer User Guide

Printing

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Saturation allows you to adjust the color strength and the amount of gray in the color.

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Use Color Cast settings to adjust the amount of a selected color in the print job while preserving lightness.

The following options are available:

• The Cyan to Red option allows you to adjust the color balance between cyan and red. For

example, when you increase the cyan levels, the red levels decrease.

• The Magenta to Green option allows you to adjust the color balance between magenta and

green. For example, when you increase the magenta levels, the green levels decrease.

• The Yellow to Blue option allows you to adjust the color balance between yellow and blue. For

example, when you increase the yellow levels, the blue levels decrease.

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If the PostScript driver is installed, you can print pages as a mirror image. Images mirror left to right when printed.

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When printing a multiple-page document, you can print more than one page on a single sheet of paper.

To print 1, 2, 4, 6, 9, or 16 pages per side, select Pages Per Sheet on the Pages Per Sheet Page Layout tab.

• For Windows, Page Layout is on the Document Options tab.

• For Macintosh, in the Print window, Layout is on the Preview list.

To print a border around each page, select Page Borders.

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With 2-sided printing, you can print a document in the form of a small booklet. You can create booklets from any paper size that is supported for 2-sided printing.

The print driver automatically reduces each page image and prints four page images per sheet of paper, two page images on each side. The pages are printed in the correct order so that you can fold

Xerox

VersaLink®C400 Color Printer

User Guide

Printing

and staple the pages to create the booklet.

• For Windows, Booklet Layout is on the Page Layout tab. Page Layout is on the Document Options

tab.

• For Macintosh, in the Print window, in Xerox Features, Booklet Layout is on the Paper/Output list.

When you print booklets using the Windows PostScript or Macintosh driver, you can specify the gutter and creep.

• Gutter: Specifies the horizontal distance in points between the page images. A point is 0.35 mm

(1/72 in.).

• Creep: Specifies how much the page images shift outward in tenths of a point. Shifting

compensates for the thickness of the folded paper, which can cause the page images to shift outward slightly when folded. You can select a value from zero to 1 point.

Gutter

Creep

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The Special Pages options control how covers, inserts, and exception pages are added to your printed document.

• For Windows, the Special Pages tab is on the Document Options tab.

• For Macintosh, in the Print window, in Xerox Features, Special Pages is in the Paper field for Paper/

Output.

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A cover page is the first or last page of a document. You can select paper sources for the cover pages that are different from the source used for the body of a document. For example, you can use your company letterhead for the first page of a document. You can also use heavyweight paper for the first and last pages of a report. You can use any applicable paper tray as the source for printing cover pages.

Select one of these options for printing cover pages:

• No Covers: This option does not print cover pages. No cover pages are added to the document.

• Front Only: This option prints the first page on paper from the specified tray.

• Back Only: This option prints the back page on paper from the specified tray.

• Front and Back: Same prints the front and back cover pages from the same tray.

• Front and Back: Different prints the front and back cover pages from different trays.

Xerox®VersaLink®C400 Color Printer User Guide

Printing

After making a selection for printing the cover pages, you can select the paper for the front and back covers by size, color, or type. You can also use blank or pre-printed paper, and you can print side one, side two, or both sides of the cover pages.

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You can add blank or pre-printed insert pages before page one of each document or after designated pages within a document. Adding an insert after designated pages within a document separates sections, or acts as a marker or placeholder. Ensure that you specify the paper to use for the insert pages.

• Insert Options provides the options to place an insert After Page X, where X is the specified page,

or Before Page 1.

• Insert Quantity specifies the number of pages to insert at each location.

• Pages: Specifies the page or range of pages that use the exception page characteristics. Separate

individual pages or page ranges with commas. Specify pages within a range with a hyphen. For example, to specify pages 1, 6, 9, 10, and 11, type 1,6,9-11.

• Paper: Displays the default size, color, and type of paper selected in Use Job Settings.

• Job Setting: Displays the attributes of the paper for the remainder of the job.

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Exception pages have different settings from the rest of the pages in the job. You can specify differences such as page size, page type, and page color. You can also change the side of the paper on which to print as your job requires. A print job can contain multiple exceptions.

For example, your print job contains 30 pages. You want five pages to print on only one side of a special paper, and the remainder of the pages printed 2-sided on regular paper. You can use exception pages to print the job.

In the Add Exceptions window, you can set the characteristics of the exception pages and select the alternate paper source:

• Pages: Specifies the page or range of pages that use the exception page characteristics. Separate

individual pages or page ranges with commas. Specify pages within a range with a hyphen. For example, to specify pages 1, 6, 9, 10, and 11, type 1,6,9-11.

• Paper: Displays the default size, color, and type of paper selected in Use Job Settings.

• 2-Sided Printing allows you to select 2-sided printing options. Click the Down arrow to select an

option:

– 1-Sided Print prints the exception pages on one side only.

– 2-Sided Print prints the exception pages on both sides of the paper and flips the pages on

the long edge. The job then can be bound on the long edge of the pages.

– 2-Sided Print, Flip on Short Edge prints the exception pages on both sides of the paper and

flips the pages on the short edge. The job then can be bound on the short edge of the pages.

– Use Job Setting prints the job using the attributes shown in the Job Settings box.

• Job Setting: Displays the attributes of the paper for the remainder of the job.

Note: Some combinations of 2-sided printing with certain paper types and sizes can produce

unexpected results.

Xerox

VersaLink®C400 Color Printer

User Guide

Printing

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A watermark is special-purpose text that can be printed across one or more pages. For example, you can add a word like Copy, Draft, or Confidential as a watermark instead of stamping it on a document before distribution.

Note:

• This feature is available only on a Windows computer printing to a network printer.

• Not all options listed are supported on all printers. Some options apply only to a specific printer model, configuration, operating system, or print driver type.

• Watermarks are not supported for some print drivers when booklet is selected or when more than one page is printed on a sheet of paper.

To print a watermark:

1. In the print driver, click the Document Options tab.

2. Click the Watermark tab.

3. From the Watermark menu, select the watermark. You can choose from preset watermarks, or create a customized watermark. You can also manage watermarks from this menu.

4. Under Text, select an option:

• Text: Enter the text in the field, then specify the font.

• Time Stamp: Specify the date and time options, then specify the font.

• Picture: To locate the picture, click the Browse icon.

5. Specify the scaling angle and position of the watermark:

• Select the scaling option that specifies the size of the picture in relation to the original image.

Use the arrows to scale the image in increments of 1%.

• To define the angle of the image on the page, specify the position option or to rotate the

image left or right by increments of 1, use the arrows.

• To define the location of the image on the page, specify the position option, or to move the

image in each direction in increments of 1, use the arrows.

6. Under Layering, select how to print the watermark:

• Print in Background: This option prints the watermark behind the text and graphics in the

document.

• Blend: This option combines the watermark with the text and graphics in the document. A

blended watermark is translucent, so you can see both the watermark and the document content.

• Print in Foreground: This option prints the watermark over the text and graphics in the

document.

7. Click Pages, then select the pages to print the watermark:

• Print on All Pages: This option prints the watermark on all pages of your document.

• Print on Page 1 Only: This option prints the watermark only on the first page of the

document.

8. If you select a picture as a watermark, specify the lightness settings for the image.

9. Click OK.

OOrriieennttaattiioonn

Orientation allows you to select the direction that the page prints.

Xerox®VersaLink®C400 Color Printer User Guide

Printing

• For Windows, the Orientation tab is on the Document Options tab.

Note: The orientation setting in your application print dialog box may override the orientation

options in the print driver.

• For Macintosh, Orientation options are in the Print window.

The following options are available:

• Portrait: Orients the paper so that the text and images print across the short dimension of the

paper.

• Landscape: Orients the paper so that the text and images print across the long dimension of the

paper.

• Rotated Landscape: Orients the paper so that the content is rotated 180 degrees and with the

long bottom side up.

Note: For Macintosh, to print portrait text and images in landscape orientation, clear

the Auto Rotate check box.

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To enable or disable Banner Pages, contact your system administrator, or see the System Administrator Guide at www.xerox.com/office/VLC400docs.

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You can select to be notified when your job finishes printing. A message appears on your computer screen with the name of the job and the name of the printer where it was printed.

Note: This feature is only available on a Windows computer printing to a network printer.

To select job completion notification from the Advanced tab:

1. Click Notifications.

2. Click Notify for Completed Jobs, then select an option.

• Enabled: This option turns on notifications.

• Disabled: This option turns off the Notification feature.

3. Click OK.

Xerox

VersaLink®C400 Color Printer

User Guide

Printing

Using Custom Paper Sizes

You can print on custom paper sizes that are within the minimum and maximum size range supported by the printer. For more information, refer to Supported Custom Paper Sizes.

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Note: Before printing on a custom paper size, use the Custom Paper Sizesfeature in Printer

Properties to define the custom size. For more information, refer to Defining Custom Paper

Sizes.

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Note: Before printing on custom-size paper, define the custom size in the Printer Properties.

1. Load the custom-size paper in the tray.

2. In the application, click File→Print, then select your printer.

3. In the Print dialog box, click Printer Properties.

4. On the Printing Options tab, from the Paper list, select the required custom paper size and type.

5. Select any other required options, then click OK.

6. In the Print dialog box, click Print.

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1. Load the custom-size paper.

2. In the application, click File→Print.

3. From the Paper Size list, select the custom paper size.

4. Click Print.

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To print custom paper sizes, define the custom width and length of the paper in the print driver software and on the printer control panel. When setting the paper size, ensure that you specify the same size as the paper in the tray. Setting the wrong size paper can cause a printer error. Print driver settings override control panel settings when you print using the print driver software on your computer.

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You can print custom-size paper from any paper tray. Custom-size paper settings are saved in the print driver and are available for you to select in all your applications.

For more information on supported paper sizes for each tray, refer to Supported Custom Paper Sizes.

Xerox®VersaLink®C400 Color Printer User Guide

Printing

Creating and Saving Custom Sizes for Windows

1. In the print driver, click the Printing Options tab.

2. For Paper, click the arrow, then select Other Size→Advanced Paper Size→Output Paper Size→New.

3. In the New Custom Paper Size window, enter the height and width of the new paper size.

4. To specify the units of measurement, at the bottom of the window, click the Measurements button, then select Inches or Millimeters.

5. To save, in the Name field, type a title for the new size, then click OK.

Creating and Saving Custom Sizes for Macintosh

1. In the application, click File→Print.

2. Click Paper Size, then select Manage Custom Sizes.

3. To add a new size, in the Manage Paper Sizes window, click the Plus icon (+).

4. Double-click Untitled, then type a name for the new custom paper size.

5. Enter the height and width of the new custom paper size.

6. Click the arrow for the Non-Printable Area field, then select the printer from the list. Or, for User Defined margins, set the top, bottom, right, and left margins.

7. To save the settings, click OK.

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You can print custom-size paper from any paper tray. Custom-size paper settings are saved in the print driver and are available for you to select in all your applications.

1. At the printer control panel, press the Home button.

2. Touch Device→Paper Trays.

3. Touch the desired tray for your custom-size paper.

4. Touch the current paper size setting, then from the list, touch Custom.

5. In the Custom Paper Size screen, enter the height and width of the new paper size.

6. To save the setting, touch OK.

7. To return to the Home screen, press the Home button.

Xerox

VersaLink®C400 Color Printer

User Guide

Printing

Xerox®VersaLink®C400 Color Printer User Guide

Paper and Media

This chapter contains:

• Supported Paper ............... . . . . ........................ . . ........................ . . . . . ....................... . . . .................... 94

• Loading Paper.. . . . . ........................ . . . ........................ . . . ....................... . . . . . ........................ . . . ......... 99

• Printing on Special Paper................. . . . . . ........................ . . ........................ . . . . ....................... . . . . . .. 106

Xerox®VersaLink®C400 Color Printer

User Guide

Paper and Media

Supported Paper

Your printer is designed to use various paper and other media types. To ensure the best print quality and to avoid jams, follow the guidelines in this section.

For best results, use Xerox paper and media recommended for your printer.

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A list of paper and media recommended for your printer is available at:

• www.xerox.com/rmlna Recommended Media List (United States)

• www.xerox.com/rmleu Recommended Media List (Europe)

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To order paper or other media, contact your local reseller or visit www.xerox.com/supplies.

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• Do not overfill the paper trays. Do not load paper above the maximum fill line in the tray.

• Adjust the paper guides to fit the paper size.

• Fan paper before loading it in the paper tray.

• If excessive jams occur, use paper or other approved media from a new package.

• Do not print on label media after a label has been removed from a sheet.

• Use only paper envelopes. Print envelopes 1-sided only.

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Some paper and other media types can cause poor output quality, increased paper jams, or damage your printer. Do not use the following:

• Rough or porous paper

• Inkjet paper

• Non-laser glossy or coated paper

• Paper that has been photocopied

• Paper that has been folded or wrinkled

• Paper with cutouts or perforations

• Stapled paper

• Envelopes with windows, metal clasps, side seams, or adhesives with release strips

• Padded envelopes

• Plastic media

• Transparencies

Xerox®VersaLink®C400 Color Printer User Guide

Paper and Media

Caution: The Xerox Warranty, Service Agreement, or Xerox Total Satisfaction Guarantee does

not cover damage caused by using unsupported paper or specialty media. The Xerox Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas. Please contact your local representative for details.

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Storing your paper and other media properly contributes to optimum print quality.

• Store paper in dark, cool, relatively dry locations. Most paper is susceptible to damage from ultraviolet and visible light. Ultraviolet light, from the sun and fluorescent bulbs, is particularly damaging to paper.

• Reduce the exposure of paper to strong lights for long periods of time.

• Maintain constant temperatures and relative humidity.

• Avoid storing paper in attics, kitchens, garages, or basements. These spaces are more likely to collect moisture.

• Store paper flat, either on pallets, cartons, shelves, or in cabinets.

• Avoid food or drinks in the area where paper is stored or handled.

• Do not open sealed packages of paper until you are ready to load the paper into the printer. Leave stored paper in the original packaging. The paper wrapper protects the paper from moisture loss or gain.

• Some special media is packaged inside resealable plastic bags. Store the media inside the bag until you are ready to use it. Keep unused media in the bag and reseal it for protection.

Xerox

VersaLink®C400 Color Printer

User Guide

Paper and Media

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Trays Paper Types Weights

All Trays Recycled 60–105 g/m²

2-Sided 60–163 g/m²²

Bond

Hole-Punched

Letterhead

Plain

Pre-Printed

Lightweight Cardstock

Lightweight Glossy Cardstock

Cardstock

Glossy Cardstock

Bypass Tray Envelopes

Labels

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Tray European Standard Sizes

75–105 g/m²

106–163 g/m²

164–220 g/m²

60–220 g/m²

North American Standard Sizes

All Trays A4 (210 x 297 mm, 8.3 x 11.7 in.)

A5 (148 x 210 mm, 5.8 x 8.3 in.)

215 x 315 mm, 8.5 x 12.4 in.

Bypass Tray C5 envelope (162 x 229 mm, 6.4 x 9 in.)

C6 envelope (114 x 162 mm, 4.5 x 6.38 in.)

DL envelope (110 x 220 mm, 4.33 x 8.66 in.)

Xerox®VersaLink®C400 Color Printer User Guide

Legal (216 x 356 mm, 8.5 x 14 in.)

Folio (216 x 330 mm, 8.5 x 13 in.)

Letter (216 x 279 mm, 8.5 x 11 in.)

Executive (184 x 267 mm, 7.25 x 10.5 in.)

203 x 254 mm, 8 x 10 in.

Monarch envelope (98 x 190 mm, 3.9 x 7.5 in.)

No. 10 envelope (241 x 105 mm, 4.1 x 9.5 in.)

Postcard (102 x 152 mm, 4 x 6 in.)

127 x 178 mm, 5 x 7 in.

Statement (140 x 216 mm, 5.5 x 8.5 in.)

Paper and Media

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European Standard Sizes

A4 (210 x 297 mm, 8.3 x 11.7 in.)

A5 (148 x 210 mm, 5.8 x 8.3 in.)

215 x 315 mm, 8.5 x 12.4 in.

North American Standard Sizes

Legal (216 x 356 mm, 8.5 x 14 in.)

Letter (216 x 279 mm, 8.5 x 11 in.)

Folio (216 x 330 mm, 8.5 x 13 in.)

Executive (184 x 267 mm, 7.25 x 10.5 in.)

203 x 254 mm, 8 x 10 in.

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Paper Type Weight

Plain

Hole-Punched

Recycled

Custom

60–90g/m²

Bond

Letterhead

Pre-Printed

Lightweight Cardstock 106-163 g/m²

90–105g/m²

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Tray Number Paper Sizes

Tray 1 Minimum: 148 x 210 mm (5.8 x 8.3 in.)

Maximum: 216 x 356 mm (8.5 x 14 in.)

Tray 2 Minimum: 148 x 210 mm (5.8 x 8.3 in.)

Maximum: 216 x 356 mm (8.5 x 14 in.)

Xerox®VersaLink®C400 Color Printer

User Guide

Paper and Media

Tray Number Paper Sizes

Bypass Tray Minimum: 76.2 x 127 mm (3 x 5 in.)

Maximum: 216 x 356 mm (8.5 x 14 in.)

2-Sided Printing Minimum: 148 x 210 mm (5.8 x 8.3 in.)

Maximum: 216 x 356 mm (8.5 x 14 in.)

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You can print Cardstock up to 220 g/m2from any tray. For types and weights of supported Cardstock for 1-Sided printing, refer to Supported Paper Types and Weights. For types and weights of supported Cardstock for 2-Sided printing, refer to Supported Paper Types and Weights for Automatic 2-Sided

Printing.

Follow the guidelines for printing on glossy cardstock:

• Do not open sealed packages of glossy cardstock until you are ready to load the paper into the printer.

• Leave glossy cardstock in the original wrapper, and leave the packages in the shipping carton until ready to use.

• Remove all other paper from the tray before loading glossy cardstock.

• Load only the amount of glossy cardstock you are planning to use. When you are finished printing, remove the glossy cardstock in the tray . Replace unused cardstock in the original wrapper and seal.

• Rotate stock frequently. Long periods of storage in extreme conditions can cause glossy cardstock to curl and jam in the printer.

• In the print driver software, select the desired glossy cardstock type or select the tray loaded with the desired paper.

Xerox®VersaLink®C400 Color Printer User Guide

Paper and Media

Loading Paper

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When you load paper into a tray, you can change the tray settings. The following options are available:

• Fully Adjustable: If you select this paper setting, you can change the paper size, type, and color when you load paper into the tray.

• Dedicated: If you select this paper setting, you cannot change the paper size, type, and color when you load paper into the tray.

• Bypass: When paper is present in this tray, it is used for print jobs where you did not specify a particular tray.

For details on how to change the paper setting when loading paper in trays 1 and 2, refer to Loading

Paper in Trays 1 and 2 For details on how to change the paper setting when loading paper in the

bypass tray, refer to Loading Paper in the Bypass Tray.

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You can adjust the length of the paper tray to accommodate A4, Letter (8.5 x 11 in.), and Legal (8.5 x 14 in.) paper sizes.

To load paper in Trays 1 and 2:

1. To remove the tray from the printer, pull out the tray until it stops, lift the front of the tray

slightly, then pull it out.

2. At the back of the paper tray, press the paper lift tray down until it locks.

Xerox

VersaLink®C400 Color Printer

User Guide

Paper and Media

3. Adjust the paper length and width guides as illustrated.

4. Flex the sheets back and forth and fan them, then align the edges of the stack on a level surface.

This procedure separates any sheets that are stuck together and reduces the possibility of jams.

5. Load paper into the tray with the print side face up.

• Load hole-punched paper with the holes to the left.

• For 1-sided printing, load letterhead paper face up with the top of the paper toward the back of the tray.

• For 2-sided printing, load letterhead and pre-printed paper face down with the top edge feeding into the printer.

Note: Do not load paper above the maximum fill line. Overfilling can cause paper jams.

100

Xerox®VersaLink®C400 Color Printer User Guide

Xerox C400dn User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Safety

Notices and Safety

Electrical Safety

Operational Safety

Maintenance Safety

Printer Symbols

Environmental, Health and Safety Contact Information

Getting Started

Parts of the Printer

Power Options

Accessing the Printer

Introduction to Apps

Information Pages

3. Touch Configuration Report.

The Embedded Web Server

Installation and Setup

Connecting the Printer

Connecting with Wi-Fi Direct from Your Mobile Device

Installing the Software

Adding the Printer Using Bonjour

Adding the Printer by Specifying the IP Address

More Information

Customize and Personalize

Customize and Personalize Overview

Customizing or Personalizing the Home Screen

Customizing or Personalizing the Apps

Xerox® Apps

Xerox®App Gallery

Device

2. Touch Device→Resets→Reset to Factory Defaults.

Jobs

Releasing a Saved Job

3. To view Saved Jobs, touch Saved Jobs.

Releasing a Secure Print job

Releasing a Personal Print Job

Releasing a Sample Set

@PrintByXerox

Printing

Printing Overview

Selecting Printing Options

Installing Xerox®Printer Manager

Launching Xerox®Printer Manager

Installing the PPD File on the Workstation

Adding the Printer

Printing with CUPS (Common UNIX Printing System)

Printing Features

Using Custom Paper Sizes

Creating and Saving Custom Sizes for Windows

Creating and Saving Custom Sizes for Macintosh

Paper and Media

Supported Paper

Loading Paper