Xerox C400 User Manual

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Xerox® VersaLink® C400 Color Printer
User Guide
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Document version 1.0: February 2017
Contents
1 Safety 9
Notices and Safety ....................................................................................................................................................... 10
Electrical Safety ............................................................................................................................................................. 11
General Guidelines ................................................................................................................................................ 11
Power Cord .............................................................................................................................................................. 12
Emergency Turn Off ............................................................................................................................................. 12
Operational Safety ....................................................................................................................................................... 13
Operational Guidelines ....................................................................................................................................... 13
Ozone Release ........................................................................................................................................................ 13
Printer Location ..................................................................................................................................................... 14
Printer Supplies ...................................................................................................................................................... 14
Maintenance Safety .................................................................................................................................................... 15
Printer Symbols .............................................................................................................................................................. 16
Environmental, Health, and Safety Contact Information ............................................................................. 18
2 Getting Started 19
Parts of the Printer ....................................................................................................................................................... 20
Front View ................................................................................................................................................................ 20
Internal Parts .......................................................................................................................................................... 21
Rear View ................................................................................................................................................................. 21
Control Panel .......................................................................................................................................................... 22
Power Options ................................................................................................................................................................ 24
Powering On the Printer or Exiting Low-Power or Sleep Mode ............................................................ 24
Restarting, Placing in Sleep Mode, or Powering Off the Printer .......................................................... 25
Accessing the Printer ................................................................................................................................................... 26
Logging In ................................................................................................................................................................
Introduction to Apps ................................................................................................................................................... 27
Information Pages ....................................................................................................................................................... 28
Printing Information Pages ............................................................................................................................... 28
Configuration Report ........................................................................................................................................... 29
The Embedded Web Server ....................................................................................................................................... 30
Accessing the Embedded Web Server ........................................................................................................... 30
Finding the IP Address of Your Printer .......................................................................................................... 30
Installation and Setup ................................................................................................................................................ 31
Installation and Setup Overview ..................................................................................................................... 31
Selecting a Location for the Printer ............................................................................................................... 31
Connecting the Printer ........................................................................................................................................ 32
More Information ......................................................................................................................................................... 45
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3 Customize and Personalize 47
Customize and Personalize Overview .................................................................................................................... 48
Customizing or Personalizing the Home Screen ................................................................................................ 49
Customizing or Personalizing the Apps ................................................................................................................ 50
Customizing or Personalizing the Feature List ........................................................................................... 50
Saving Presets ........................................................................................................................................................ 50
Removing App Customization .......................................................................................................................... 51
4 Xerox® Apps 53
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Xerox
Device ................................................................................................................................................................................ 57
Jobs .................................................................................................................................................................................... 62
Print From USB ............................................................................................................................................................... 68
App Gallery ....................................................................................................................................................... 54
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Xerox
Creating a Xerox
Logging in to your Xerox
Installing or Updating an App from the Xerox
Apps Gallery Overview ......................................................................................................................... 54
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App Gallery Account ....................................................................................................... 55
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App Gallery Account ....................................................................................... 56
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App Gallery ............................................................... 56
Device Overview .................................................................................................................................................... 57
About ......................................................................................................................................................................... 59
Supply Status .......................................................................................................................................................... 60
Billing and Usage Counters ............................................................................................................................... 61
Reset to Factory Defaults .................................................................................................................................. 61
Remote Services .................................................................................................................................................... 61
Jobs Overview ......................................................................................................................................................... 62
Managing Jobs ....................................................................................................................................................... 62
Managing Special Job Types ............................................................................................................................
63
Managing Jobs using the Embedded Web Server .................................................................................... 67
Print From USB Overview ................................................................................................................................... 68
Printing From a USB Flash Drive ..................................................................................................................... 68
5 Printing 71
Printing Overview .......................................................................................................................................................... 72
Selecting Printing Options ......................................................................................................................................... 73
Print Driver Help .................................................................................................................................................... 73
Windows Printing Options ................................................................................................................................. 74
Macintosh Printing Options .............................................................................................................................. 76
UNIX and Linux Printing..................................................................................................................................... 76
Mobile Printing Options ...................................................................................................................................... 79
Printing From a USB Flash Drive ............................................................................................................................. 80
Printing Features ........................................................................................................................................................... 81
Managing Jobs ....................................................................................................................................................... 81
Printing Special Job Types ................................................................................................................................. 82
Selecting Paper Options for Printing.............................................................................................................. 86
Scaling ....................................................................................................................................................................... 86
Printing on Both Sides of the Paper ............................................................................................................... 87
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Print Quality ............................................................................................................................................................ 87
Image Options ....................................................................................................................................................... 88
Image Shift ............................................................................................................................................................. 88
Color Adjustments ................................................................................................................................................ 88
Printing Mirror Images ........................................................................................................................................ 89
Printing Multiple Pages to a Single Sheet .................................................................................................... 89
Printing Booklets ................................................................................................................................................... 89
Using Special Pages ............................................................................................................................................. 90
Printing Watermarks for Windows ................................................................................................................. 92
Orientation .............................................................................................................................................................. 93
Printing Banner Pages ......................................................................................................................................... 93
Selecting Job Completion Notification for Windows .............................................................................. 93
Using Custom Paper Sizes ......................................................................................................................................... 94
Printing on Custom Paper Sizes ....................................................................................................................... 94
Defining Custom Paper Sizes ............................................................................................................................ 94
6 Paper and Media 97
Supported Paper ............................................................................................................................................................ 98
Recommended Media ......................................................................................................................................... 98
Ordering Paper ....................................................................................................................................................... 98
General Paper Loading Guidelines ................................................................................................................. 98
Paper That Can Damage Your Printer........................................................................................................... 99
Paper Storage Guidelines ................................................................................................................................... 99
Supported Paper Types and Weights .......................................................................................................... 100
Supported Standard Paper Sizes ................................................................................................................... 100
Supported Standard Paper Sizes for Automatic 2-Sided Printing ....................................................
Supported Custom Paper Sizes ...................................................................................................................... 101
Cardstock................................................................................................................................................................ 101
Loading Paper .............................................................................................................................................................. 102
Changing Paper Settings.................................................................................................................................. 102
Loading Paper in Trays 1 and 2 ..................................................................................................................... 103
Loading Paper in the Bypass Tray ................................................................................................................ 106
Configuring Trays 1 or 2 for the Paper Length ........................................................................................ 109
Printing on Special Paper ......................................................................................................................................... 110
Envelopes ............................................................................................................................................................... 110
Labels ....................................................................................................................................................................... 114
100
7 Maintenance 117
General Precautions ................................................................................................................................................... 118
Cleaning the Printer ................................................................................................................................................... 119
Cleaning the Exterior of the Printer ............................................................................................................. 119
Cleaning the Interior ......................................................................................................................................... 119
Adjustments and Maintenance Procedures ...................................................................................................... 129
Color Registration ............................................................................................................................................... 129
Performing a Color Calibration ...................................................................................................................... 129
Adjusting Paper Registration .......................................................................................................................... 130
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Contents
Supplies ........................................................................................................................................................................... 132
Consumables ........................................................................................................................................................ 132
Routine Maintenance Items ........................................................................................................................... 132
Ordering Supplies ................................................................................................................................................ 133
Toner Cartridges .................................................................................................................................................. 135
Recycling Supplies ............................................................................................................................................... 135
Managing the Printer ................................................................................................................................................ 136
Viewing the Meter Reading ............................................................................................................................ 136
Printing the Billing Summary Report ........................................................................................................... 136
Moving the Printer ...................................................................................................................................................... 137
8 Troubleshooting 139
General Troubleshooting ......................................................................................................................................... 140
Printer Does Not Power On .............................................................................................................................. 140
Printer Resets or Powers Off Frequently ..................................................................................................... 141
Printer Does Not Print........................................................................................................................................ 141
Printing Takes Too Long ................................................................................................................................... 142
Document Prints From Wrong Tray ............................................................................................................. 143
Automatic 2-Sided Printing Problems ......................................................................................................... 143
Printer is Making Unusual Noises.................................................................................................................. 143
Paper Tray Will Not Close ................................................................................................................................ 143
Condensation has Formed Inside the Printer ........................................................................................... 144
Paper Jams .................................................................................................................................................................... 145
Locating Paper Jams .......................................................................................................................................... 145
Minimizing Paper Jams ..................................................................................................................................... 146
Clearing Paper Jams ..........................................................................................................................................
Troubleshooting Paper Jams .......................................................................................................................... 157
Print-Quality Problems .............................................................................................................................................. 159
Controlling Print-Quality ................................................................................................................................... 159
Paper and Media ................................................................................................................................................. 160
Solving Print-Quality Problems ....................................................................................................................... 161
Getting Help .................................................................................................................................................................. 166
Viewing Warning Messages on the Control Panel.................................................................................. 166
Viewing Current Errors on the Control Panel ............................................................................................ 166
Using the Integrated Troubleshooting Tools ........................................................................................... 166
Online Support Assistant .................................................................................................................................. 167
Information Pages.............................................................................................................................................. 167
More Information ............................................................................................................................................... 167
147
A Specifications 169
Printer Configurations and Options ..................................................................................................................... 170
Available Configurations .................................................................................................................................. 170
Standard Features .............................................................................................................................................. 170
Options and Upgrades ...................................................................................................................................... 171
Physical Specifications .............................................................................................................................................. 172
Weights and Dimensions ................................................................................................................................. 172
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Standard Configuration.................................................................................................................................... 172
Configuration with Optional 550-Sheet Feeder ...................................................................................... 172
Total Space Requirements ............................................................................................................................... 173
Clearance Requirements .................................................................................................................................. 173
Clearance Requirements with Optional 550-Sheet Feeder ................................................................. 173
Environmental Specifications ................................................................................................................................. 174
Temperature ......................................................................................................................................................... 174
Relative Humidity ............................................................................................................................................... 174
Elevation ................................................................................................................................................................. 174
Electrical Specifications ............................................................................................................................................ 175
Power Supply Voltage and Frequency ........................................................................................................ 175
Power Consumption ........................................................................................................................................... 175
ENERGY STAR Qualified Product ................................................................................................................... 175
Germany - Blue Angel ........................................................................................................................................ 176
Recycling Supplies ............................................................................................................................................... 176
Performance Specifications .................................................................................................................................... 177
Print Speed ............................................................................................................................................................ 177
Contents
B Regulatory Information 179
Basic Regulations ........................................................................................................................................................ 180
United States FCC Regulations ...................................................................................................................... 180
Canada .................................................................................................................................................................... 180
Certifications in Europe .................................................................................................................................... 181
European Union Lot 4 Imaging Equipment Agreement Environmental Information .............. 181
Germany ................................................................................................................................................................. 184
Turkey RoHS Regulation ................................................................................................................................... 184
Eurasian Economic Community Certification .......................................................................................... 184
Regulatory Information for 2.4 GHz Wireless Network Adapter ...................................................... 185
Ozone Release ...................................................................................................................................................... 185
Copy Regulations ........................................................................................................................................................ 186
United States ........................................................................................................................................................ 186
Canada .................................................................................................................................................................... 188
Other Countries .................................................................................................................................................... 188
Safety Certification .................................................................................................................................................... 189
Material Safety Data Sheets .................................................................................................................................. 190
C Recycling and Disposal 191
All Countries .................................................................................................................................................................. 192
North America .............................................................................................................................................................. 193
European Union ........................................................................................................................................................... 194
Domestic/Household Environment .............................................................................................................. 194
Professional/Business Environment ............................................................................................................. 194
Collection and Disposal of Equipment and Batteries ............................................................................ 195
Battery Symbol Note ......................................................................................................................................... 195
Battery Removal .................................................................................................................................................. 195
Other Countries............................................................................................................................................................196
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Environmental, Health, and Safety Contact Information ................................................................................ 18
1

Safety

This chapter includes:
Notices and Safety .......................................................................................................................................................... 10
Electrical Safety ................................................................................................................................................................ 11
Operational Safety .......................................................................................................................................................... 13
Maintenance Safety ....................................................................................................................................................... 15
Printer Symbols ................................................................................................................................................................. 16
Your printer and the recommended supplies have been designed and tested to meet strict safety requirements. Attention to the following information ensures the continued safe operation of your Xerox printer.
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VersaLink® C400 Color Printer 9
Safety

Notices and Safety

Read the following instructions carefully before operating your printer. Refer to these instructions to ensure the continued safe operation of your printer.
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Your Xerox include safety agency evaluation and certification, and compliance with electromagnetic regulations and established environmental standards.
The safety and environment testing and performance of this product have been verified using Xerox materials only.
Note: Unauthorized alterations, which can include the addition of new functions or connection of
external devices, can affect the product certification. For more information, contact your Xerox representative.
printer and supplies are designed and tested to meet strict safety requirements. These
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Safety
Emergency Turn Off ........................................................................................................................................................ 12

Electrical Safety

This section includes:
General Guidelines ........................................................................................................................................................... 11
Power Cord ......................................................................................................................................................................... 12

General Guidelines

WARNINGS:
Do not push objects into slots or openings on the printer. Touching a voltage point or shorting out a part could result in fire or electric shock.
Do not remove the covers or guards that are fastened with screws unless you are installing optional equipment and are instructed to do so. Power off the printer when performing these installations. Disconnect the power cord when removing covers and guards for installing optional equipment. Except for user-installable options, there are no parts that you can maintain or service behind these covers.
The following are hazards to your safety:
The power cord is damaged or frayed.
Liquid is spilled into the printer.
The printer is exposed to water.
The printer emits smoke, or the surface is unusually hot.
The printer emits unusual noise or odors.
The printer causes a circuit breaker, fuse, or other safety device to activate.
If any of these conditions occur, do the following:
1. Power off the printer immediately.
2. Disconnect the power cord from the electrical outlet.
3. Call an authorized service representative.
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Safety

Power Cord

Use the power cord supplied with your printer.
Plug the power cord directly into a properly grounded electrical outlet. Ensure that each end of the cord is connected securely. If you do not know if an outlet is grounded, ask an electrician to check the outlet.
WARNING: To avoid risk of fire or electrical shock, do not use extension cords, power strips, or
power plugs for more than 90 days. When a permanent outlet receptacle cannot be installed, use only one factory-assembled extension cord of the appropriate gauge for each printer or multifunction printer. Always adhere to national and local building, fire, and electrical codes
Do not use a ground adapter plug to connect the printer to an electrical outlet that does not have
Verify that the printer is plugged into an outlet that is providing the correct voltage and power.
Do not place the printer in an area where people can step on the power cord.
Do not place objects on the power cord.
If the power cord becomes frayed or worn, replace it.
To avoid electrical shock and damage to the cord, grasp the plug when unplugging the power cord.
regarding length of cord, conductor size, grounding, and protection.
a ground connection terminal.
Review the electrical specification of the printer with an electrician if necessary.
The power cord is attached to the printer as a plug-in device on the back of the printer. If it is necessary to disconnect all electrical power from the printer, disconnect the power cord from the electrical outlet.

Emergency Turn Off

If any of the following conditions occur, power off the printer immediately and disconnect the power cord from the electrical outlet. Contact an authorized Xerox service representative to correct the problem if:
The equipment emits unusual odors or makes unusual noises.
The power cable is damaged or frayed.
A wall panel circuit breaker, fuse, or other safety device has been tripped.
Liquid is spilled into the printer.
The printer is exposed to water.
Any part of the printer is damaged.
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Safety

Operational Safety

Your printer and supplies were designed and tested to meet strict safety requirements. These include safety agency examination, approval, and compliance with established environmental standards.
Your attention to the following safety guidelines helps to ensure the continued, safe operation of your printer.

Operational Guidelines

Do not remove any trays while the printer is printing.
Do not open the doors when the printer is printing.
Do not move the printer while is printing.
Keep hands, hair, neckties, and so on away from the exit and feed rollers.
Covers, which require tools for removal, protect the hazard areas within the printer. Do not remove
the protective covers.
Do not override any electrical or mechanical interlock devices.
Do not attempt to remove paper that is jammed deeply inside the product. Switch off the product
promptly and contact your local Xerox representative.
WARNING: The metallic surfaces in the fuser area are hot. Always use caution when removing
paper jams from this area and avoid touching any metallic surfaces.

Ozone Release

This printer produces ozone during normal operation. The amount of ozone produced is dependent on copy volume. Ozone is heavier than air and is not produced in amounts large enough to harm anyone. Install the printer in a well-ventilated room.
For more information in the United States and Canada, go to www.xerox.com/environment. In other markets, please contact your local Xerox representative or go to www.xerox.com/environment_europe.
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Safety

Printer Location

Place the printer on a level, solid, non-vibrating surface with adequate strength to hold its weight. To find the weight for your printer configuration, refer to Physical Specifications on page 172.
Do not block or cover the slots or openings on the printer. These openings are provided for ventilation and to prevent overheating of the printer.
Place the printer in an area where there is adequate space for operation and servicing.
Place the printer in a dust-free area.
Do not store or operate the printer in an extremely hot, cold, or humid environment.
Do not place the printer near a heat source.
Do not place the printer in direct sunlight to avoid exposure to light-sensitive components.
Do not place the printer where it is directly exposed to the cold air flow from an air
conditioning system.
Do not place the printer in locations susceptible to vibrations.
For optimum performance, use the printer at the elevations specified in Elevation on page 174.

Printer Supplies

Use the supplies designed for your printer. The use of unsuitable materials can cause poor performance and a possible safety hazard.
Follow all warnings and instructions marked on, or supplied with, the product, options, and supplies.
Store all consumables in accordance with the instructions given on the package or container.
Keep all consumables away from the reach of children.
Never throw toner, toner cartridges, drum cartridges, or waste cartridges into an open flame.
When handling cartridges, for example toner and such, avoid skin or eye contact. Eye contact can
cause irritation and inflammation. Do not attempt to disassemble the cartridge, which can increase the risk of skin or eye contact.
CAUTION: Use of non-Xerox supplies is not recommended. The Xerox Warranty, Service
Agreement, and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas. Please contact your Xerox representative for details.
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Safety

Maintenance Safety

Do not attempt any maintenance procedure that is not specifically described in the documentation supplied with your printer.
Clean the device with a dry lint-free cloth only.
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Do not burn any consumables or routine maintenance items. For information on Xerox recycling programs, go to www.xerox.com/gwa.
WARNING: Do not use aerosol cleaners. Aerosol cleaners can be explosive or flammable when
used on electromechanical equipment.
When installing the device in a hallway or similar restricted area, additional space requirements can apply. Ensure that you comply with all workspace safety regulations, building codes, and fire codes for your area.
supplies
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Safety
Do not touch the part or area of the printer.

Printer Symbols

Symbol Description
Warning: Indicates a serious hazard that can result in death or serious injury if not avoided.
Hot Warning: Hot surface on or in the printer. Use caution to avoid personal injury.
Warning: Moving parts. To avoid personal injury, use caution.
Caution: Indicates a mandatory action to take in order to avoid damage to the property.
Caution: To avoid damage to the property, be careful not to spill toner when handling the
waste cartridge.
Do not expose the drum cartridges to direct sunlight.
Do not burn the toner cartridges.
Do not burn the waste cartridge.
Do not burn the drum cartridges.
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Do not use inkjet paper.
Symbol Description
Do not use paper attached with staples or any form of binding clip.
Do not use folded, creased, curled, or wrinkled paper.
Do not use transparencies or overhead projector sheets.
Do not reload paper previously printed on or used.
Safety
Do not copy money, revenue stamps, or postage stamps.
For details about all the printer symbols that appear on your printer, refer to the
www.xerox.com/office/VLC400docs.
Printer Symbols
guide at
User Guide
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VersaLink® C400 Color Printer 17
Safety

Environmental, Health, and Safety Contact Information

For more information on Environment, Health, and Safety in relation to this Xerox product and supplies, contact the following customer help lines:
United States and Canada: 1-800-ASK-XEROX (1-800-275-9376)
Europe: +44 1707 353 434
For product safety information in the United States and Canada, go to www.xerox.com/environment.
For product safety information in Europe, go to www.xerox.com/environment_europe.
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More Information ............................................................................................................................................................ 45
2

Getting Started

This chapter includes:
Parts of the Printer ........................................................................................................................................................... 20
Power Options ................................................................................................................................................................... 24
Accessing the Printer....................................................................................................................................................... 26
Introduction to Apps....................................................................................................................................................... 27
Information Pages ........................................................................................................................................................... 28
The Embedded Web Server .......................................................................................................................................... 30
Installation and Setup ................................................................................................................................................... 31
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Getting Started
Control Panel ..................................................................................................................................................................... 22
1
2
3
4
5
7
8
6

Parts of the Printer

This section includes:
Front View ........................................................................................................................................................................... 20
Internal Parts ..................................................................................................................................................................... 21
Rear View ............................................................................................................................................................................ 21

Front View

1. Tray 1
2. Bypass Tray
3. Front Door
4. USB Memory Port
5. Control Panel
6. Output Tray
7. Right- Side Door
8. Tray 2, Optional 550-Sheet Feeder
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1
3
5
4
6
2
1
2
3
4
5
6
7 8
9 10
11

Internal Parts

Getting Started
1. Front Door
2. Toner Cartridges
3. Transfer Belt Assembly

Rear View

4. Waste Cartridge Lock
5. Drum Cartridges
6. Waste Cartridge
1. Duplex Unit
2. Transfer Roller
4. Power Connector
5. Rear Door
6. Left Side Cover
3. Fuser
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7. Wireless Network Adapter Port Cover
8. USB Port, Type A
9. USB Port, Type B
10. Ethernet Port
11. Foreign Device Interface Connector
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Getting Started

Control Panel

The control panel consists of a touch screen and buttons you press to control the functions available on the printer. The control panel:
Displays the current operating status of the printer.
Provides access to printing features.
Provides access to reference materials.
Provides access to Tools and Setup menus.
Prompts you to load paper, replace supplies, and clear jams.
Displays errors and warnings.
Provides the Power/Wake button used for powering on or off the printer. This button also supports
the power-saver modes, and blinks to indicate the power status of the printer.
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2
Touch Screen Display
The screen displays information and provides access to printer functions.
3
Home Button
This button provides access to the Home menu for access to printer features.
Pause Button
Item Name Description
Getting Started
NFC Area
1
Near Field Communication (NFC), is a technology that enables devices to communicate when they are within 10 cm (4 in.) of each other. Use the NFC area to obtain a network interface or to establish a TCP/IP connection between your device and the printer.
Power/Wake This button serves several power-related functions.
• When the printer is powered off, this button powers on on the printer.
When the printer is powered on, pressing this button displays a menu on
the control panel. From this menu, you can choose to enter Sleep mode, restart, or power off the printer.
When the printer is powered on, but in a low-power mode or Sleep mode,
4
pressing this button wakes the printer.
When the printer is powered on, holding this button for 10-seconds turns off the printer.
This button also blinks to indicate the power status of the printer.
When the light blinks slowly, the printer is in low-power mode or Sleep mode.
When the light blinks rapidly, the printer is powering down, or exiting a low-power mode.
Status LED This light blinks blue or amber to indicate printer status.
Blue
• Blinks blue once to acknowledge a successful Authentication request.
Blinks blue once slowly for a print job initiated at the control panel.
Blinks blue twice slowly for a print job received from the network.
Blinks blue rapidly while the printer is powering up, or to signal detection of
5
a Wi-Fi Direct connection request.
Amber
Blinks amber to indicate an error condition or warning that requires your attention. For example, an out-of-toner condition, a paper jam, or out of paper for the current job.
It also blinks amber to indicate a system error, which typically is associated with an error code.
Notification Banner
6
Notifications and messages are displayed in a pop-up banner below the apps area. To view the full notification, touch the down arrow. Once you have reviewed the information, touch X to close.
When a job is being processed, a Pause icon appears in the notification banner
7
area. To pause the current job, touch the Pause icon. The job pauses with the option to resume or delete the job.
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Getting Started

Power Options

The Power/Wake button is a single multifunction button on the control panel.
When used in conjunction with the power switch, the Power/Wake button powers on the printer.
If the printer is already powered on, the Power/Wake button can be used to:
restart the printer
enter or exit sleep mode
enter or exit low-power mode
The Power/Wake button also flashes when the printer is in low-power mode.

Powering On the Printer or Exiting Low-Power or Sleep Mode

To power on the printer, or to exit Low-Power mode or Sleep mode, press the Power/Wake button.
Notes:
The Power/Wake button is the only power button on the printer.
The printer exits Low-Power mode or Sleep mode automatically when it receives data from a
connected device.
When the printer is in Low-Power mode, or Sleep mode, the touch screen is blank and
unresponsive. To wake the printer manually, press the Power/Wake button.
CAUTION: Do not plug or unplug the power cord while the printer is powered on.
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Restarting, Placing in Sleep Mode, or Powering Off the Printer

1. At the printer control panel, press the Power/Wake button.
2. Select an option.
To restart the printer, touch Restart.
To place the printer in Sleep Mode, touch Sleep.
In Sleep Mode, the touch screen goes dark and the Power/Wake button flashes.
To power off the printer, touch Power Off.
If the printer does not respond to a single press of the Power/Wake button, then press and
hold the button for 5 seconds. A Please Wait message appears as the printer powers down. After 10 seconds, the touch screen goes dark and the Power/Wake button flashes until the
printer powers down.
CAUTION: Do not unplug the power cord while the printer powers down.
Getting Started
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Getting Started

Accessing the Printer

Logging In

Logging in is the process by which you identify yourself to the printer for authentication. If authentication is set, to access printer features, you log in with your user credentials.
Logging In at the Control Panel
1. At the printer control panel, press the Home button.
2. Touch Log In.
3. Type the User Name using the keypad, then touch Enter.
4. If prompted, enter the password, then press Enter.
5. Touch OK.
Note: To access each service that is password-protected, repeat steps 3 and 4.
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Getting Started

Introduction to Apps

Xerox Apps are a gateway to the features and functions of your device. There are standard Apps that are already installed on the device and that appear on the Home screen. There are also Apps that are installed as standard but are hidden when your device is used for the first time.
When you log in, the apps that are configured for your personal account appear on the control panel.
®
You can download more Apps for your device from the Xerox
Apps Gallery Overview on page 54.
App Gallery. For details, refer to Xerox
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Getting Started

Information Pages

Your printer has a set of information pages that you can print. These pages include configuration and font information, demonstration pages, and more.
The following Information Pages are available:
Name Description
Configuration Report
The Configuration Report provides printer information including installed options, network settings, port setup, tray information, and
Billing Summary Report
more.
The Billing Summary Report provides information about the device and a detailed listing of the billing meters and sheet counts.
Supplies Usage Report
The Supplies Usage Report provides coverage information and part numbers for reordering supplies.
PostScript Font List
The PostScript Font List provides a printout of all PostScript fonts that are available on the printer.
PCL Font List
The PCL Font List provides a printout of all PCL fonts that are available on the printer.
Demonstration Print
Demonstration Print provides a demonstration of the current print quality.
Startup Page
The Startup Page provides basic printer configuration and network information.
Job History Report
The printer retains information on previous print jobs, including the date, time, job type, document name, output color, paper size, number of pages, and results. The status of a maximum of 20 jobs prints on the Job History Report.

Printing Information Pages

1. At the printer control panel, press the Home button.
2. Touch Device > About > Information Pages.
3. To print an information page, touch the desired page.
4. To return to the Home screen, press the Home button.
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Configuration Report

The Configuration Report provides product information including, installed options, network settings, port setup, tray information, and more.
Printing the Configuration Report
1. At the printer control panel, press the Home button.
2. Touch Device > About > Information Pages.
3. Touch Configuration Report.
4. To return to the Home screen, press the Home button.
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Getting Started

The Embedded Web Server

The Embedded Web Server is the administration and configuration software that is installed in the printer. It allows you to configure and administer the printer from a Web browser.
The Embedded Web Server requires:
A TCP/IP connection between the printer and the network in Windows, Macintosh, UNIX, or Linux environments.
TCP/IP and HTTP enabled in the printer.
A network-connected computer with a Web browser that supports JavaScript.

Accessing the Embedded Web Server

At your computer, open a Web browser. In the address field, type the IP address of the printer, then press Enter or Return.

Finding the IP Address of Your Printer

To install the print driver for a network-connected printer, you need the IP address of your printer. You also need the IP address to access the settings of your printer through the Embedded Web Server. You can view the IP address of your printer on the control panel or on the Configuration Report.
Note: Wait until the printer has been on for 2 minutes to view the TCP/IP address. If the TCP/IP address
is 0.0.0.0, or begins with 169, it indicates a network connectivity issue.
To view the IP address of the printer on the control panel:
1. At the printer control panel, press the Home button.
2. Touch Device > About.
3. Record the IP address from the display.
4. To return to the Home screen, press the Home button.
To obtain the printer IP address from the Configuration Report:
1. At the printer control panel, press the Home button.
2. Touch Device > About > Information Pages.
3. Touch Configuration Report. The IP address appears in the Connectivity section of the Configuration Report for IPv4 or IPv6.
To return to the Home screen, press the Home button.
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