Xerox C315 Color Multifunction Printer Quick Reference Guide [EN]

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Xerox®C315 Color Multifunction Printer Quick Reference Guide

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MMaakkiinngg CCooppiieess

1. Load an original document into the ADF tray or on the scanner glass.

Note: To avoid a cropped image, make sure that the original

document and output have the same paper size.

2. From the home screen, touch Copy, and then specify the number of copies. If necessary, adjust the copy settings.

3. Copy the document.

Note: To make a quick copy, from the control panel, press

the Start button.

CCooppyyiinngg oonn BBootthh SSiiddeess ooff tthhee PPaappeerr

1. Load an original document into the ADF tray or on the scanner glass.

2. From the home screen, touch Copy > Sides.

3. Adjust the settings.

4. Copy the document.

CCooppyyiinngg MMuullttiippllee PPaaggeess oonnttoo aa SSiinnggllee SShheeeett

1. Load an original document into the ADF tray or on the scanner glass.

2. From the home screen, touch Copy > Pages per Side.

3. Adjust the settings.

4. Copy the document.

Email

CCoonnffiigguurriinngg tthhee EEmmaaiill SSMMTTPP SSeettttiinnggss

Configure the Simple Mail Transfer Protocol (SMTP) settings to send a scanned document through e-mail. The settings vary with each email service provider.

Before you begin, make sure that the printer is connected to a network and that the network is connected to the Internet.

UUssiinngg tthhee EEmmaaiill SSeettuupp WWiizzaarrdd iinn tthhee PPrriinntteerr

Before using the wizard, make sure that the printer firmware is updated. For more information, refer to Updating Firmware.

1. From the home screen, touch Email.

2. Touch and type your e-mail address.

3. Type the password.

• Depending on your e-mail service provider, type your account

password, app password, or authentication password. For more information on the password, refer to the list of Email

Service Providers, and then look for Device Password.

• If your provider is not listed, contact your provider and ask for

the Primary SMTP Gateway, Primary SMTP Gateway Port, Use SSL/TLS, and SMTP Server Authentication settings.

4. Touch OK.

UUssiinngg tthhee SSeettttiinnggss MMeennuu iinn tthhee PPrriinntteerr

1. From the home screen, touch Settings > E-mail > E-mail Setup.

2. Configure the settings.

• For more information on the password, refer to the list of

Email Service Providers.

• For email service providers that are not on the list, contact your provider and ask for the settings.

UUssiinngg tthhee EEmmbbeeddddeedd WWeebb SSeerrvveerr

1. Open a web browser, and then type the printer IP address in the address field.

• View the printer IP address on the printer home screen. The IP

address appears as four sets of numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to

load the web page correctly.

2. Click Settings > Email.

3. From the Email Setup section, configure the settings.

• For more information on the password, refer to the list of

Email Service Providers.

• For email service providers that are not on the list, contact

your provider and ask for the settings.

4. Click Save.

EEmmaaiill SSeerrvviiccee PPrroovviiddeerrss

To determine the SMTP settings of your email service provider, use the following tables.

™

Gmail

Note: Make sure that two-step verification is enabled on your

Google account.

To enable two-step verification, go to the Google Account Security page, log in to your account, then from the Signing in to Google section, click 2-Step Verification.

SETTING VALUE

Primary SMTP

smtp.gmail.com

Gateway

Primary SMTP

587

Gateway Port

Page 2

SETTING VALUE

Use SSL/TLS Required

Require Trusted

Disabled

Certificate

Reply Address Your email address

SMTP Server

Authentication

Device-Initiated E-

Use Device SMTP Credentials

mail

Device UserID Your email address

Device Password App password

Note: To create an app

password, go to the

Google Account Security

page, log in to your account, and from the Signing in to Google section, click App

passwords.

Yahoo!®Mail

SETTING VALUE

Primary SMTP

smtp.mail.yahoo.com

Gateway

Primary SMTP

587

Gateway Port

Use SSL/TLS Required

Require Trusted

Disabled

Certificate

Device-Initiated E-

Use Device SMTP Credentials

mail

Device UserID Your email address

Device Password App password

Note: To create an app

password, go to the

Yahoo Account Security

page, log in to your account, and then click

Generate app password

Outlook Live

These settings apply to outlook.com and hotmail.com email domains.

SETTING VALUE

Primary SMTP

smtp.office365.com

Gateway

Primary SMTP

587

Gateway Port

Use SSL/TLS Required

Require Trusted

Disabled

Certificate

Reply Address Your email address

SMTP Server

Authentication

Device-Initiated E-

Use Device SMTP Credentials

mail

Device UserID Your email address

Device Password Account password or app

password

• For accounts with two-step verification disabled, use your account password.

• For accounts with two-step verification enabled, use an app password. To create an app password, go to the

Outlook Live Account Managment page, then log

in to your account.

AOL Mail

SETTING VALUE

Primary SMTP

smtp.aol.com

Gateway

Primary SMTP

587

Gateway Port

Use SSL/TLS Required

Require Trusted

Disabled

Certificate

Reply Address Your email address

SMTP Server

Authentication

Device-Initiated E-

Use Device SMTP Credentials

mail

Reply Address Your email address

SMTP Server

Authentication

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SETTING VALUE

Device UserID Your email address

Device Password App password

Note: To create an app

password, go to the AOL

Account Security page,

password.

iCloud Mail

Note: Make sure that the two-step verification is enabled on

your account.

SETTING VALUE

Primary SMTP

smtp.mail.me.com

Gateway

Primary SMTP

587

Gateway Port

Use SSL/TLS Required

Require Trusted

Disabled

Certificate

Reply Address Your email address

SMTP Server

Authentication

Device-Initiated E-

Use Device SMTP Credentials

mail

SETTING VALUE

Device UserID Your email address

Device Password App password

Note: To create an app

password, go to the

iCloud Account Management page, log

in to your account, then from the Security section, click Generate

Password.

Comcast Mail

SETTING VALUE

Primary SMTP

smtp.comcast.net

Gateway

Primary SMTP

587

Gateway Port

Use SSL/TLS Required

Require Trusted

Disabled

Certificate

Reply Address Your email address

SMTP Server

Authentication

Device-Initiated

Use Device SMTP Credentials

Device UserID Your email address

Device Password Account password

Mail.com

SETTING VALUE

Primary SMTP

smtp.mail.com

Gateway

Primary SMTP

587

Gateway Port

Use SSL/TLS Required

Require Trusted

Disabled

Certificate

Reply Address Your email address

SMTP Server

Authentication

Device-Initiated E-

Use Device SMTP Credentials

mail

Device UserID Your email address

Device Password Account password

Zoho Mail

SETTING VALUE

Primary SMTP

smtp.zoho.com

Gateway

Primary SMTP

587

Gateway Port

Use SSL/TLS Required

Require Trusted

Disabled

Certificate

Reply Address Your email address

SMTP Server

Authentication

Page 4

SETTING VALUE

Device-Initiated E-

Use Device SMTP Credentials

mail

Device UserID Your email address

Device Password Account password or app

password

• For accounts with two-step verification disabled, use your account password.

• For accounts with two-step verification enabled, use an app password. To create an app password, go to the

Zoho Mail Account Security

page, log in to your account, then from the ApplicationSpecific Passwords section, click Generate New

Password.

QQ Mail

Note: Make sure that the SMTP service is enabled on your

account.

To enable the service, from the QQ Mail home page, click Settings > Account, then from the POP3/IMAP/SMTP/Exchange/CardDAV/ CalDAV Service section, enable either POP3/SMTP service or IMAP/

SMTP service.

SETTING VALUE

Primary SMTP

smtp.qq.com

Gateway

Primary SMTP

587

Gateway Port

Use SSL/TLS Required

Require Trusted

Disabled

Certificate

Reply Address Your email address

SMTP Server

Authentication

Device-Initiated E-

Use Device SMTP Credentials

mail

Device UserID Your email address

Device Password Authorization code

Note: To generate an

authorization code,

from the QQ Mail home page, click Settings > Account, then from the POP3/IMAP/SMTP/ Exchange/CardDAV/ CalDAV Service section, click Generate

authorization code

NetEase Mail (mail.163.com)

Note: Make sure that the SMTP service is enabled on your

account.

To enable the service, from the NetEase Mail home page, click

Settings > POP3/SMTP/IMAP, and then enable either IMAP/SMTP service or POP3/SMTP service.

SETTING VALUE

Primary SMTP

smtp.163.com

Gateway

Primary SMTP

465

Gateway Port

Use SSL/TLS Required

Require Trusted

Disabled

Certificate

Reply Address Your email address

SMTP Server

Authentication

Device-Initiated

Use Device SMTP Credentials

Device UserID Your email address

Device Password Authorization password

Note: The authorization

password is provided when IMAP/SMTP service or POP3/SMTP service is enabled.

NetEase Mail (mail.126.com)

Note: Make sure that the SMTP service is enabled on your

account.

To enable the service, from the NetEase Mail home page, click

Settings > POP3/SMTP/IMAP, then enable either IMAP/SMTP service or POP3/SMTP service.

SETTING VALUE

Primary SMTP

smtp.126.com

Gateway

Primary SMTP

465

Gateway Port

Use SSL/TLS Required

Require Trusted

Disabled

Certificate

Reply Address Your email address

SMTP Server

Authentication

Device-Initiated

Use Device SMTP Credentials

Page 5

SETTING VALUE

Device UserID Your email address

Device Password Authorization password

Note: The authorization

password is provided when IMAP/SMTP service or POP3/SMTP service is enabled.

NetEase Mail (mail.yeah.net)

Note: Make sure that the SMTP service is enabled on your

account.

To enable the service, from the NetEase Mail home page, click

Settings > POP3/SMTP/IMAP, and then enable either IMAP/SMTP service or POP3/SMTP service.

SETTING VALUE

Primary SMTP

smtp.yeah.net

Gateway

Primary SMTP

465

Gateway Port

Use SSL/TLS Required

Device UserID Your email address

Device Password Authorization password

Note: The authorization

password is provided when IMAP/SMTP service or POP3/SMTP service is enabled.

Sohu Mail

Note: Make sure that the SMTP service is enabled on your

account.

To enable the service, from the Sohu Mail home page, click Options >

Settings > POP3/SMTP/IMAP, and then enable either IMAP/SMTP service or POP3/SMTP service.

SETTING VALUE

Primary SMTP

smtp.sohu.com

Gateway

Primary SMTP

465

Gateway Port

Use SSL/TLS Required

Device UserID Your email address

Device Password Independent password

Note: The independent

password is provided when IMAP/SMTP service or POP3/SMTP service is enabled.

Sina Mail

Note: Make sure that the POP3/SMTP service is enabled on

your account.

To enable the service, from the Sina Mail home page, click Settings >

More settings > User-end POP/IMAP/SMTP, and then enable POP3/ SMTP service.

SETTING VALUE

Primary SMTP

smtp.sina.com

Gateway

Primary SMTP

587

Gateway Port

Use SSL/TLS Required

Require Trusted

Disabled

Certificate

Reply Address Your email address

SMTP Server

Authentication

Device-Initiated

Use Device SMTP Credentials

Require Trusted

Disabled

Certificate

Reply Address Your email address

SMTP Server

Authentication

Device-Initiated

Use Device SMTP Credentials

Require Trusted

Disabled

Certificate

Reply Address Your email address

SMTP Server

Authentication

Device-Initiated

Use Device SMTP Credentials

Page 6

SETTING VALUE

Device UserID Your email address

Device Password

Authorization code

Note: To create an

authorization code, from

the email home page, click

Settings > More settings > User-end POP/IMAP/ SMTP, and then enable Authorization code status.

• If you encounter errors using the settings provided, then contact your email service provider.

• For email service providers that are not on the list, contact your provider and ask for the settings.

SSeennddiinngg aann EEmmaaiill

Before you begin, make sure that the SMTP settings are configured. For more information, refer to Configuring the Email SMTP Settings.

UUssiinngg tthhee CCoonnttrrooll PPaanneell

1. Load an original document into the ADF tray or on the scanner

glass.

2. From the home screen, touch Email, and then enter the needed

information.

3. If necessary, configure the output file type settings.

4. Send the email.

UUssiinngg aa SShhoorrttccuutt NNuummbbeerr

1. Load an original document into the ADF tray or on the scanner

glass.

2. From the home screen, touch Shortcuts > Email.

3. Select the shortcut number.

4. Send the email.

Scan

SSccaannnniinngg ttoo aa CCoommppuutteerr

Before you begin, make sure that:

• The printer firmware is updated. For more information, refer to

Updating Firmware.

• The computer and the printer are connected to the same network.

FFoorr WWiinnddoowwss UUsseerrss

Note: Make sure that the printer is added to the computer.

For more information, refer to the User Guide.

1. Load an original document into the automatic document feeder

or on the scanner glass.

2. From the computer, open Windows Fax and Scan.

3. From the Source menu, select a scanner source.

4. If necessary, change the scan settings.

5. Scan the document.

FFoorr MMaacciinnttoosshh UUsseerrss

Note: Make sure that the printer is added to the computer.

For more information, refer to the User Guide.

1. Load an original document into the automatic document feeder

or on the scanner glass.

2. From the computer, do either of the following:

a. Open Image Capture.

b. Open Image Capture.

c. Open Printers & Scanners, and then select a printer. Click

Scan > Open Scanner.

3. From the Scanner window, do one or more of the following:

a. Select where you want to save the scanned document.

b. Select the size of the original document.

c. To scan from the ADF, select Document Feeder from the

Scan Menu or enable Use Document Feeder.

d. If necessary, configure the scan settings.

4. Click Scan.

Fax

SSeennddiinngg aa FFaaxx

UUssiinngg tthhee ccoonnttrrooll ppaanneell

1. Load an original document into the ADF tray or on the scanner glass.

2. From the home screen, touch Fax, and then enter the needed information.

If necessary, adjust the settings.

3. Fax the document.

Print

PPrriinnttiinngg ffrroomm aa ccoommppuutteerr

Note: For labels, card stock, and envelopes, set the paper size

and type in the printer before printing the document.

1. From the document that you are trying to print, open the Print dialog.

2. If necessary, adjust the settings.

3. Print the document.

PPrriinnttiinngg ffrroomm aa mmoobbiillee ddeevviiccee

PPrriinnttiinngg ffrroomm aa MMoobbiillee DDeevviiccee UUssiinngg MMoopprriiaa

PPrriinntt SSeerrvviiccee

Mopria Print Service is a mobile printing solution for mobile devices running on Android to any Mopria-certified printer.

Note: Make sure that you download the Mopria Print Service

application from

mobile device.

™

version 10.0 or later. It allows you to print directly

™

the Google Play store and enable it in the

™™

Page 7

1. From your Android mobile device, launch a compatible application or select a document from your file manager.

2. Tap More OptionsPrint.

3. Select a printer, and then adjust the settings, if necessary.

4. Tap Print.

PPrriinnttiinngg ffrroomm aa MMoobbiillee DDeevviiccee UUssiinngg AAiirrPPrriinntt

The AirPrint software feature is a mobile printing solution that allows you to print directly from Apple devices to an AirPrint-certified printer.

• Make sure that the Apple device and the printer are connected to

the same network. If the network has multiple wireless hubs, then make sure that both devices are connected to the same subnet.

• This application is supported only in some Apple devices.

1. From your mobile device, select a document from your file manager or launch a compatible application.

2. Tap Share/Upload > Print.

3. Select a printer, and then adjust the settings, if necessary.

4. Print the document.

®®

PPrriinnttiinngg ffrroomm aa MMoobbiillee DDeevviiccee UUssiinngg WWii--FFii

®®

DDiirreecctt

Wi-Fi Direct is a printing service that lets you print to any Wi-Fi Directready printer.

Ensure that the mobile device has a direct wireless connection to the printer. For more information, refer to Connecting a Mobile Device to

the Printer.

1. From your mobile device, launch a compatible application or select a document from your file manager.

2. Depending on your mobile device, do one of the following:

Maintain the Printer

AAttttaacchhiinngg CCaabblleess

CAUTION—SHOCK HAZARD: To avoid the risk of

electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.

Warning: To avoid the risk of fire or electrical shock,

connect the power cord to an appropriately rated andproperly grounded electrical outlet that is near the product and easily accessible.

Warning: To avoid the risk of fire or electrical shock, use

only the power cord provided with this product or the manufacturer's authorized replacement.

Warning: To reduce the risk of fire, use only a 26 AWG or

larger telecommunications (RJ-11) cord when connecting this product to the public switched telephone network. For users in Australia, the cord must be approved by the Australian Communications and Media Authority.

Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the USB cable, any wireless network adapter, or the printer in the areas shown while actively printing.

NUMBER USE THE TO

1 LINE port Connect the printer to

an active telephone line through a standard wall jack (RJ-11), DSL filter, or VoIP adapter, or any other adapter that allows you to access the telephone line to send and receive faxes.

2 Power cord

socket

Connect the printer to a properly grounded electrical outlet.

3 USB port Attach a keyboard or

any compatible option.

This port is available only in some printer models.

4 USB printer

port

Connect the printer to a computer.

5 Ethernet port Connect the printer to

a network.

• Tap

3. Select a printer, and then adjust the settings, if necessary.

4. Print the document.

> Print.

Page 8

RReeppllaacciinngg aa TToonneerr CCaarrttrriiddggee

1. Open door B until it clicks into place.

Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer.

2. Remove the used toner cartridge.

4. Insert the new toner cartridge.

5. Close door B.

CClleeaanniinngg tthhee SSccaannnneerr

1. Open the scanner cover.

2. Using a damp, soft, lint-free cloth, wipe the following areas:

a. ADF glass pad

3. Unpack the new toner cartridge.

Page 9

b. Scanner glass pad

d. Scanner glass

6. Close the door.

c. ADF glass

3. Close the scanner cover. If your printer has another ADF glass inside door C, then continue with the following steps.

4. Open door C.

5. Using a damp, soft, lint-free cloth, wipe the following areas:

a. ADF glass pad in door C

b. ADF glass in door C

LLooaaddiinngg TTrraayyss

CAUTION—TIPPING HAZARD: To reduce the risk of

equipment instability, load each tray separately. Keep all other trays closed until needed.

1. Remove the tray.

Note: To avoid paper jams, do not remove trays while the

printer is busy.

Page 10

2. Adjust the guides to match the size of the paper that you are loading.

Note: Use the indicators on the bottom of the tray to

position the guides.

3. Flex, fan, and align the paper edges before loading.

4. Load the paper stack with the printable side faceup, and then make sure that the side guides fit snugly against the paper.

• For one-sided printing, load letterhead faceup with the header

toward the front of the tray.

• For two-sided printing, load letterhead facedown with the

header toward the back of the tray.

• Do not slide paper into the tray.

• To avoid paper jams, make sure that the stack height is below

the maximum paper fill indicator.

LLooaaddiinngg tthhee MMuullttiippuurrppoossee FFeeeeddeerr

1. Open the multipurpose feeder.

Note: The multipurpose feeder is available only in some

printer models.

2. Adjust the guide to match the size of the paper that you are loading.

5. Insert the tray. If necessary, set the paper size and paper type from the control panel to match the paper loaded.

3. Flex, fan, and align the paper edges before loading.

Page 11

4. Load paper with the printable side facedown.

• Load letterhead with the printable side face down and the top edge entering the printer first for one-sided printing

• Load letterhead with the printable side face up and the top edge entering the printer last for two-sided printing

CAUTION—TIPPING HAZARD: Do not use envelopes

with stamps, clasps, snaps, windows, coated linings, or

self-stick adhesives.

5. From the control panel, set the paper size and paper type to match the paper loaded.

LLooaaddiinngg tthhee MMaannuuaall FFeeeeddeerr

1. Adjust the guide to match the size of the paper that you are loading.

2. Load a sheet of paper with the printable side facedown.

• Load letterhead with the printable side facedown and the top edge entering the printer first for one-sided printing.

• Load letterhead with the printable side face up and the top edge entering the printer last for two-sided printing.

• Load envelopes with the flap side up and against the right side of the paper guide

• Load envelope with the flap side up and against the right side of the paper guide.

Page 12

3. Feed the paper until its leading edge gets pulled in.

Warning—Potential Damage: To avoid paper jams, do not force paper into the manual feeder.

SSeettttiinngg tthhee PPaappeerr SSiizzee aanndd TTyyppee

1. From the control panel, navigate to Settings > Paper > Tray Configuration > Paper Size/Type, then select a paper source.

For non-touch-screen printer models, press through the settings.

2. Set the paper size and type.

to navigate

UUppddaattiinngg FFiirrmmwwaarree

Some applications require a minimum device firmware level to operate correctly.

For more information on updating the device firmware, contact your customer service representative.

1. Open a web browser, and then type the printer IP address in the address field.

• View the printer IP address on the printer home screen. The IP

address appears as four sets of numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to

load the web page correctly.

2. Click Settings > Device > Update Firmware.

3. Choose one of the following:

• Click Check for updates > I agree, start update.

• Upload the flash file. To upload the flash file, perform the following steps.

To get the latest firmware, go to www.xerox.com, and search for your printer model.

1. Browse to the flash file.

Note: Make sure that you have extracted the

firmware zip file.

2. Click Upload > Start.

CCoonnnneeccttiinngg tthhee PPrriinntteerr ttoo aa WWii--FFii NNeettwwoorrkk

Before you begin, make sure that:

• Active Adapter is set to Auto. From the home screen, touch

Settings > Network/Ports > Network Overview > Active Adapter.

• The Ethernet cable is not connected to the printer.

UUssiinngg tthhee WWiirreelleessss SSeettuupp WWiizzaarrdd iinn tthhee PPrriinntteerr

Before using the wizard, make sure that the printer firmware is updated. For more information, refer to Updating Firmware.

1. From the home screen, touch the Wifi button, then select Set up now.

2. Select a Wi-Fi network, and then type the network password.

3. Touch Done.

UUssiinngg tthhee SSeettttiinnggss MMeennuu iinn tthhee PPrriinntteerr

1. From the home screen, touch Settings > Network/Ports > Wireless > Setup On Printer Panel > Choose Network.

2. Select a Wi-Fi network, then type the network password.

Note: For Wi-Fi-network-ready printer models, a prompt to

set up the Wi-Fi network appears during initial setup.

CCoonnffiigguurriinngg WWii--FFii DDiirreecctt

Wi-Fi Direct is a Wi-Fi-based peer-to-peer technology that allows wireless devices to connect directly to a Wi-Fi Direct-enabled printer without using an access point (wireless router).

1. From the home screen, touch Settings > Network/Ports > Wi-Fi Direct.

2. Configure the settings.

• Enable Wi-Fi Direct—Enables the printer to broadcast its own

Wi-Fi Direct network.

• Wi-Fi Direct Name—Assigns a name for the Wi-Fi Direct

network.

• Wi-Fi Direct Password—Assigns the password for negotiating

the wireless security when using the peer-to-peer connection.

• Show Password on Setup Page—Shows the password on the

Network Setup Page.

• Auto-Accept Push Button Requests—Lets the printer accept

connection requests automatically.

Note: Accepting push-button requests automatically is

not secured.

Note: Notes:

• By default, the Wi-Fi Direct network password is not visible on

the printer display. To show the password, enable the password peek icon. From the home screen, touch Settings > Security > Miscellaneous > Enable Password/PIN Reveal.

• To know the password of the Wi-Fi Direct network without

showing it on the printer display, from the home screen touch Settings > Reports > Network > Network Setup Page.

CCoonnnneeccttiinngg aa CCoommppuutteerr ttoo tthhee PPrriinntteerr

Before connecting your computer, make sure that Wi-Fi Direct has been configured. For more information, see Configuring Wi-Fi Direct.

FFoorr WWiinnddoowwss UUsseerrss

1. Open the printers folder.

2. Select the printer you want to update, and then do either of the following:

• For Windows 7 or later, select Printer properties.

• For earlier versions, select Properties.

Page 13

3. Navigate to the Configuration tab, and then select Update Now - Ask Printer.

4. Apply the changes.

FFoorr MMaacciinnttoosshh UUsseerrss

1. From System Preferences in the Apple menu, navigate to your printer, and then select Options & Supplies.

2. Navigate to the list of hardware options, and then add any installed options.

3. Apply the changes.

CCoonnnneeccttiinngg aa MMoobbiillee DDeevviiccee ttoo tthhee PPrriinntteerr

Before connecting your mobile device, make sure that Wi-Fi Direct has been configured. For more information, see Configuring Wi-Fi Direct.

Clearing Jams

AAvvooiiddiinngg jjaammss

LLooaadd PPaappeerr PPrrooppeerrllyy

• Make sure that the paper lies flat in the tray.

CORRECT LOADING OF

PAPER INCORRECT LOADING OF PAPER

• Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or envelopes.

• Push the tray firmly into the printer after loading paper.

CCoonnnneeccttiinngg UUssiinngg WWii--FFii DDiirreecctt

Note: These instructions apply only to Android mobile

devices.

1. From the mobile device, go to the settings menu.

2. Enable Wi-Fi, and then tap Wi-Fi Direct.

3. Select the printer Wi-Fi Direct name.

4. Confirm the connection on the printer control panel.

CCoonnnneeccttiinngg UUssiinngg WWii--FFii

1. From the mobile device, go to the settings menu.

2. Tap Wi-Fi, and then select the printer Wi-Fi Direct name.

Note: The string DIRECT-xy (where x and y are two random

characters) is added before the Wi-Fi Direct name.

3. Enter the Wi-Fi Direct password.

UUssee RReeccoommmmeennddeedd PPaappeerr

• Use only recommended paper or specialty media.

• Do not load paper that is wrinkled, creased, damp, bent, or curled.

• Flex, fan, and align the paper edges before loading.

• Do not load or remove a tray while the printer is printing.

• Do not load too much paper. Make sure that the stack height is below the maximum paper fill indicator.

• Do not slide paper into the tray. Load paper as shown in the illustration.

• Do not use paper that has been cut or trimmed by hand.

• Do not mix paper sizes, weights, or types in the same tray.

• Make sure that the paper size and type are set correctly on the computer or printer control panel.

• Store paper according to manufacturer recommendations.

Page 14

IIddeennttiiffyyiinngg JJaamm LLooccaattiioonnss

• When Jam Assist is set to On, the printer flushes blank pages or pages with partial prints after a jammed page has been cleared. Check your printed output for blank pages.

• When Jam Recovery is set to On or Auto, the printer reprints jammed pages.

2. Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

1. Automatic Document Feeder (ADF)

2. Standard Output Tray

3. Door A

PPaappeerr JJaamm iinn TTrraayy 11

1. Remove the tray.

4. Trays

5. Multipurpose Feeder

6. Manual Feeder

3. Insert the tray.

Page 15

PPaappeerr JJaamm iinn DDoooorr AA

2. Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

PPaappeerr JJaamm iinn tthhee FFuusseerr

1. Open doors A and B.

PPaappeerr JJaamm BBeellooww tthhee FFuusseerr

1. Open door A, and then open door B until it clicks into place.

CAUTION—HOT SURFACE: The inside of the printer

might be hot. To reduce the risk of injury from a hot

component, allow the surface to cool before touching it.

Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer.

CAUTION—HOT SURFACE: The inside of the printer

might be hot. To reduce the risk of injury from a hot

component, allow the surface to cool before touching it.

Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer.

3. Close doors B and A.

2. Open the fuser access door, and then remove the jammed paper.

Note: Make sure that all paper fragments are removed.

3. Close doors B and A.

Page 16

PPaappeerr JJaamm iinn tthhee DDuupplleexx UUnniitt

1. Open door A.

CAUTION—HOT SURFACE: The inside of the printer

might be hot. To reduce the risk of injury from a hot

component, allow the surface to cool before touching it.

Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer.

2. Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

3. Close door A.

PPaappeerr JJaamm iinn tthhee SSttaannddaarrdd OOuuttppuutt TTrraayy

1. Open door B until it clicks into place, and then remove the jammed paper.

Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer.

2. Open door A.

CAUTION—HOT SURFACE: The inside of the printer

might be hot. To reduce the risk of injury from a hot

component, allow the surface to cool before touching it.

3. Open the fuser access door, and then remove the jammed paper.

Note: Make sure that all paper fragments are removed.

4. Close doors A and B.

PPaappeerr JJaamm iinn tthhee MMuullttiippuurrppoossee FFeeeeddeerr

Note: The multipurpose feeder is available only in some

printer models.

Page 17

1. Remove paper from the multipurpose feeder.

2. Remove the jammed paper.

PPaappeerr JJaamm iinn tthhee MMaannuuaall FFeeeeddeerr

1. Remove the tray.

2. Open door C.

Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer.

Note: Make sure that all paper fragments are removed.

3. Flex, fan, and align the paper edges before loading.

4. Reload paper.

2. Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

3. Insert the tray.

PPaappeerr JJaamm iinn DDoooorr CC

1. Remove all original documents from the ADF tray.

3. Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

4. Close door C.

Page 18

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