Xerox C2424-5984 User Manual
WorkCentre® C2424 Copier-Printer
Networking
This chapter includes:
■ "Connections and Internet Protocol (TCP/IP)" on page 6-2
■ "Device Management Software" on page 6-9
■ "Windows 2000, Windows XP, and Windows Server 2003" on page 6-14
■ "Windows NT 4.x" on page 6-20
■ "Windows 98 and Windows Me" on page 6-25
■ "Macintosh" on page 6-31
■ "Novell NetWare" on page 6-37
■ "UNIX (Linux)" on page 6-42
Copyright © 2005 Xerox Corporation. All Rights Reserved.
6-1
Connections and Internet Protocol (TCP/IP)
Connections and Internet Protocol (TCP/IP)
This section includes:
■ "Overview of Network Setup and Configuration" on page 6-2
■ "Choosing a Connection Method" on page 6-3
■ "Connecting via Ethernet (Recommended)" on page 6-3
■ "Connecting via USB" on page 6-4
■ "Configuring the Network Address" on page 6-5
■ "infoSMART Knowledge Base Documents (English only)" on page 6-8
This section includes connecting the multifunction system to the network via Ethernet or USB,
then configuring the system’s TCP/IP or AppleTalk/EtherTalk address for the particular
network and operating system.
Overview of Network Setup and Configuration
Network connection and configuration steps are performed in the following order.
1. Turn the system and the computer On.
2. Connect the system to the network using the recommended hardware and cables.
3. Configure the system’s network address, which is required to identify the system on the
network. Run the Installer on the WorkCentre C2424 Software CD-ROM to automatically
set the system’s IP address, if the system is connected to an established TCP/IP network.
If you do not want to run the Installer to automatically set the IP address, you can do one
of the following:
■ For Windows operating systems, use TCP/IP to manually set the multifunction
system’s IP address.
■ For Macintosh, use TCP/IP or AppleTalk/EtherTalk to set the system’s network
address.
4. Install the driver software on the computer from the WorkCentre C2424 Software CD-
ROM. For information on driver installation, see the section in this chapter for the specific
operating system you are using.
Note
If the WorkCentre C2424 Software CD-ROM is not available, you can download the
latest driver from www.xerox.com/office/drivers
.
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Connections and Internet Protocol (TCP/IP)
Choosing a Connection Method
You can connect the system to the network via Ethernet or USB. Hardware and cabling
requirements vary for the different connection methods. Cabling and hardware listed below are
generally not included with your system and must be purchased separately.
Ethernet
Ethernet can be used for one or more computers. It supports many printers and systems on an
Ethernet network.
USB
If you are connecting to one computer, a USB connection offers fast data speeds. However, a
USB connection is not as fast as an Ethernet connection. To use USB, PC users must have
Microsoft Windows 98 SP2, SE, Windows Me, Windows XP or Windows 2000. Macintosh
users must use OS 9.x or later.
Connecting via Ethernet (Recommended)
An Ethernet connection is recommended because it is faster than a USB connection. It also
allows the user direct access to CentreWare Internet Services (IS). CentreWare IS provides a
simple interface that enables you to manage, configure, and monitor networked systems from
your desktop using an embedded web server. For complete information about CentreWare IS,
click the Help button in CentreWare IS to go to the CentreWare IS Online Help.
Network Connection
Depending on your particular setup, the following hardware and cabling is required for
Ethernet.
■ If you are connecting to one computer, an Ethernet “crossover” RJ-45 cable is required.
■ If you are connecting to one or more computers with a hub, an Ethernet hub and two
twisted-pair (category 5/RJ-45) cables are required.
■ If you are connecting to one or more computers using a cable or DSL router, a cable or
DSL router and two or more twisted-pair (category 5/RJ-45) cables are required. (One
cable for each device.)
If you are connecting to one or more computers with a hub, connect the computer to the hub
with one cable, then connect the system to the hub with the second cable. Connect to any port
on the hub except the uplink port.
TCP/IP and EtherTalk are the most common protocols used with Ethernet. To print using TCP/
IP, each computer and system requires a unique IP address. For more information,
see "Configuring the Network Address" on page 6-5.
Standalone (Cable or DSL) Network Connection
For information about setting up a cable or DSL connection for your system, go to the table of
infoSMART Knowledge Base documents
WorkCentre® C2424 Copier-Printer
at the end of this section.
6-3
Connections and Internet Protocol (TCP/IP)
Connecting via USB
A USB connection requires a standard A/B USB cable. This cable is not included with your
system and must be purchased separately. Verify that you are using the correct USB cable for
your connection.
Windows 98 or Later and Windows 2000 or Later
1. Connect the USB cable to the system and turn it On.
2. Connect the USB cable to the PC and follow the Add New Hardware Wizard to create
the USB port.
3. Follow the Add Printer Wizard to install the driver from the WorkCentre C2424 Software
CD-ROM.
For more information, go to the table of infoSMART Knowledge Base documents
this section.
at the end of
Macintosh OS 9.x
A USB-connected system does not display in the Chooser.
1. Install the driver from the WorkCentre C2424 Software CD-ROM.
2. Use the Desktop Printer Utility to create a desktop USB system. The utility is located in
the PhaserTools folder which is created during the software installation.
For more information, go to the table of infoSMART Knowledge Base documents
this section.
at the end of
Macintosh OS X (10.1 and Higher)
1. Install the driver from the WorkCentre C2424 Software CD-ROM.
2. Open the Print Center utility. In Macintosh OS X, version 10.3 or higher, the utility is
called Printer Setup. To locate utilities on the Macintosh hard drive, open the
Applications folder, then open the Utilities folder.
3. Click the Add button.
4. Select USB from the top drop-down list.
5. Select the system in the printers window.
6. Verify that your system is set to Auto Select.
7. Click the Add button.
The system is displayed as an available printer in the Print Center/Printer Setup. For more
information, go to the table of infoSMART Knowledge Base documents
section.
WorkCentre® C2424 Copier-Printer
6-4
at the end of this
Connections and Internet Protocol (TCP/IP)
Configuring the Network Address
TCP/IP and IP Addresses
If your computer is on a large network, contact your network administrator for the appropriate
TCP/IP addresses and additional configuration information.
If you are creating your own small Local Area Network or connecting the system directly to
your computer using Ethernet, follow the procedure for automatically setting the system’s
Internet Protocol (IP) address.
PCs and systems primarily use TCP/IP protocols to communicate over an Ethernet network.
With TCP/IP protocols, each system and computer must have a unique IP address. It is
important that the addresses are similar, but not the same; only the last digit needs to be
different. For example, your system can have the address 192.168.1.2 while your computer has
the address 192.168.1.3. Another device can have the address 192.168.1.4.
Generally, Macintosh computers use the EtherTalk protocol to talk to a networked system.
Unlike TCP/IP, EtherTalk does not require systems or computers to have IP addresses.
Many networks have a Dynamic Host Configuration Protocol (DHCP) server. A DHCP server
automatically programs an IP address into every PC and system on the network that is
configured to use DHCP. A DHCP server is built into most cable and DSL routers. If you use a
cable or DSL router, see your router’s documentation for information on IP addressing.
For more information, go to the table of infoSMART Knowledge Base documents
this section.
at the end of
Automatically Setting the System’s IP Address
If the system is connected to a small established TCP/IP network without a DHCP server, use
the Installer on the WorkCentre C2424 Software CD-ROM to detect or assign an IP address to
the system. For further instructions, insert the software CD-ROM into your computer’s CDROM drive. After the Installer launches, follow the prompts for installation.
Note
For the automatic Installer to function, the system must be connected to an established
TCP/IP network.
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6-5
Connections and Internet Protocol (TCP/IP)
Dynamic Methods of Setting the System’s IP Address
You can set the system’s IP address using any of the following methods.
■ DHCP
■ CentreWare IS
■ AutoIP
Information Required for Manual IP Addressing
Information Comments
Internet Protocol (IP) address of the system Format is xxx.xxx.xxx.xxx, where xxx represents
a decimal number from 0–255.
Network Mask If you are unsure, leave this blank; the system
chooses an appropriate mask.
Default Router/Gateway address Router address is required to communicate with
the host device from anywhere other than the
local network segment.
Enabling DHCP on the System
Verify that the system DHCP protocol is enabled by setting the control panel or by using
CentreWare IS.
Note
To determine the system’s IP address, select System Identification at the control panel.
For information about the control panel, see the Features section of this guide.
Changing or Modifying the IP Address Using CentreWare IS
CentreWare IS provides a simple interface that enables you to manage, configure, and monitor
networked systems from your desktop using an embedded web server. For complete
information about CentreWare IS, click the Help button in CentreWare IS to go to the
CentreWare IS Online Help.
After setting the system’s IP address, you can modify TCP/IP settings using CentreWare IS.
1. Launch your web browser.
2. Enter the system’s IP address in the browser’s Address field (http://xxx.xxx.xxx.xxx).
3. Select Properties.
4. Select the Protocols folder on the left sidebar.
5. Select TCP/IP.
6. Enter or modify the settings, then click Save Changes at the bottom of the page.
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6-6
Connections and Internet Protocol (TCP/IP)
Using Host Names with the Domain Name Service (DNS)
The system supports DNS through an embedded DNS resolver. The DNS resolver protocol
communicates with one or more DNS servers to resolve the IP address for a given host name
or the host name for a given IP address.
To use an IP host name for the system, the system administrator must configure one or more
DNS servers and a local DNS domain name space database. To set up the system for DNS,
supply a maximum of two DNS name server IP addresses.
Dynamic Domain Name Service (DDNS)
The system supports Dynamic DNS through DHCP. You must have DHCP enabled on the
system for DDNS to function. Your network’s DHCP server must also support Dynamic DNS
updates through option 12 or option 81 support. See your network administrator for details.
1. Launch your web browser.
2. Enter the system’s IP address in the browser’s Address field (http://xxx.xxx.xxx.xxx).
3. Select Properties.
4. Select the Protocols folder on the left sidebar.
5. Select TCP/IP.
6. In the BOOTP/DHCP Settings section, set the BOOTP/DHCP option to ON.
7. To enable DDNS, enter the following DDNS/WINS settings information:
■ DDNS - Set to ON.
■ Release Host Name - Set to NO.
■ DDNS/WINS Name - Use the default name provided by Xerox or enter another name.
■ Primary WINS Server (optional)
■ Secondary WINS Server (optional)
8. Click Save Changes when you are finished entering the settings.
Manually Setting the System’s IP Address
Ensure that your computer has a properly configured IP address for your network. Contact
your network administrator for more information.
If you are on a network without a DNS server, or in an environment where the network
administrator assigns system IP addresses, you can use this method to manually set the IP
address. Manually setting the IP address overrides DHCP and AutoIP. Alternatively, if you are
in a small office with a single PC and use a dialup modem connection, you can manually set
the IP address.
1. On the control panel, press the System Setup button.
2. Select Connection Setup, then press the Enter button.
3. Select Network Setup, then press the Enter button.
4. Select TCP/IP Setup, then press the Enter button.
5. Select DHCP/BOOTP, then press the Enter button until the control panel displays Off.
6. Select TCP/IP Address, then press the Enter button.
7. Enter the system’s IP address, then press the Enter button.
WorkCentre® C2424 Copier-Printer
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Connections and Internet Protocol (TCP/IP)
infoSMART Knowledge Base Documents (English only)
For more information, go to www.xerox.com/office/c2424infoSMART to view these
documents.
Reference Name Title
R1002033188 Basic TCP/IP Tutorial and Home Networking Guidelines
R1016024951 Installing the Printer Driver in Windows 9x When Using a USB Connection
R1016021735 Installing the Printer Driver in Windows 2000 When Using a USB
Connection
R1016021287 Installing the Printer Driver in Windows XP When Using a USB Connection
R1016022563 Installing the Printer for a USB Connection in Mac OS 9
R1016022417 Installing the Printer for a USB Connection in Mac OS X 10.3.1 (and later)
R1002018545 Understanding TCP/IP Addressing and Subnetting Basics
WorkCentre® C2424 Copier-Printer
6-8
Device Management Software
Device Management Software
This section includes:
■ "Using CentreWare Software" on page 6-9
■ "Using Device Management Features" on page 6-11
Using CentreWare Software
CentreWare Internet Services (IS)
CentreWare IS provides a simple interface that allows you to manage, configure, and monitor
networked systems from your desktop using an embedded web server. CentreWare IS gives
administrators easy access to system status, configuration, and diagnostic functions. It also
provides users with access to system status and special printing functions such as printing
saved jobs. With CentreWare IS software, you can access and manage your systems over a
TCP/IP network using a web browser.
CentreWare IS enables you to:
■ Check supplies status from your desktop, saving a trip to the system. Access job
accounting records to allocate printing costs and plan supplies purchases.
■ Define a network multifunction system search and view a list of systems using Printer
Neighborhood. The list provides current status information and allows you to manage
devices independent of network servers and operating systems.
■ Configure systems from your desktop. CentreWare IS makes it easy to copy settings from
one system to another.
■ Set up and use a simple web browser based printing system. Marketing collateral, sales
materials, business forms, or other standardized, frequently used documents can be saved
as a group with their original driver settings then reprinted on demand at high speed from
any user's browser. A system with a hard drive is required to support these functions. In
some system models, a DX configuration is required to support these functions.
■ Troubleshoot print-quality problems using built-in diagnostics.
■ Define a link to your local web server’s support page.
■ Access online manuals and technical support information located on the Xerox web site.
Note
CentreWare IS requires a web browser and a TCP/IP connection between the system and
the network (in Windows, Macintosh, or UNIX environments). TCP/IP and HTTP must be
enabled in the system. JavaScript is required to access the pages in Printer Neighborhood.
If JavaScript is disabled, a warning message appears and the pages do not function
properly.
For complete information about CentreWare IS, click the Help button in CentreWare IS to go
to the CentreWare IS Online Help.
WorkCentre® C2424 Copier-Printer
6-9
Device Management Software
CentreWare DP for NetWare
CentreWare DP is easy-to-use system management software that runs on Windows 98 or later
and Windows 2000 or later. Through point-and-click navigation you can install, connect, and
configure systems quickly and easily on a network. It provides network administrators with
setup procedures and management of networked systems.
The following table lists CentreWare DP key features and benefits.
Feature Benefit
Setup Wizard Provides a step-by-step guide to install your system on the network.
Advanced Setup Provides a tool to service multiple file servers and queues.
Instant Status Enables you to select a system from the Printer List to monitor the
system at any given time.
Remote Configuration and
Management
Upgrades Enables you to upgrade your system from your workstation (if
For more information, go to www.xerox.com/office/pmtools
Enables you to do most configuration and monitoring tasks from your
workstation.
available for your system model).
, and select your specific system
model to view the CentreWare DP User Guide.
CentreWare MC (Microsoft Management Console)
CentreWare MC allows IP discovery of systems equipped with an embedded web server. The
embedded web server in Xerox systems is called CentreWare Internet Services.
For installing or managing multiple systems on a Windows NT 4.x (Service Pack 6 or higher),
Windows 2000, or Windows XP network with the TCP/IP protocol enabled, use the Xerox
CentreWare MC snap-in to Microsoft Management Console. For more information, go to
www.xerox.com/office/pmtools, and select your specific system model to view the
CentreWare MC User Guide.
CentreWare Web
CentreWare Web is a multi-vendor system management, installation, and troubleshooting
application. Use CentreWare Web to remotely manage, install, and troubleshoot systems on
your network using a web browser. Systems are found through network or print server
discovery and managed over TCP/IP networks using RFC-1759 SNMP (Simple Network
Management Protocol).
With CentreWare Web you can:
■ Remotely add ports, queues, and drivers to Windows 2000, XP, and NT4.x SP6 print
servers.
■ Install, troubleshoot, upgrade, and clone wizards to aid all users in performing
administrative tasks.
■ Install CentreWare Web on a server for availability to all clients on the network with
Internet access.
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6-10
Device Management Software
■ Support multiple users and provide different levels of user access privileges for
administrators or guests.
■ Discover printers on local and remote subnets.
■ Automatically discover systems as scheduled.
■ Generate reports.
■ Connect to system web servers for additional system-specific features, including help.
For more information, go to www.xerox.com/office/pmtools
, and select your specific system
model to view the CentreWare Web User Guide.
Using Device Management Features
Job Accounting
Job accounting is available through CentreWare IS and CentreWare Web.
The system stores information about print jobs in a log file. The log file is stored either in the
device’s memory or on an optional hard disk if one is installed in the system. If the log file is
stored in the device’s memory, it is lost when the system is reset. It is recommended that a hard
disk be used for job accounting.
The log file lists job records. Each record contains fields such as user name, job name, pages
printed, job times, and toner or ink used. Not all fields are supported by all systems. For more
information, go to the CentreWare IS Online Help or CentreWare Web Online Help.
The job accounting values reported vary depending on the protocol and print command used
when each job was printed. For example, using NPRINT over NetWare provides the system
with the most information about the job being printed. When using Windows and NetWare, the
job name is often LST: or LST:BANNER. Other jobs from other ports may provide less
information about the job.
Using CentreWare IS
1. Launch your web browser.
2. Enter the system’s IP address in the browser’s Address field (http://xxx.xxx.xxx.xxx).
3. On the right side of the main CentreWare IS page, click Jobs.
The “Job Accounting Links” page provides links that enable you to browse, download, and
clear job accounting records.
For complete information on CentreWare IS job accounting, including clearing job
information, downloading job information to a file, and job accounting file formats, click the
Help button in CentreWare IS to go to the CentreWare IS Online Help.
WorkCentre® C2424 Copier-Printer
6-11
Device Management Software
MaiLinX Alerts
MaiLinX alerts allow the system to automatically send email to the system administrator and
others under the following conditions:
■ When system errors, warnings, and alerts occur.
■ When the system requires attention (for example, when service is required or supplies
need to be replenished).
■ When a reply to a CentreWare IS Remote Internet Printing message is desired. For more
information about CentreWare IS Remote Internet printing, click the Help button in
CentreWare IS to go to CentreWare IS Online Help.
Three designated users can receive messages:
■ SysAdmin
■ Service
■ Key
System messages reporting errors, alerts, and warnings can be individually assigned to any of
these users. You can customize the message text and the subject line in the Status Notification
messages. Status Notification is supplied by the device’s Simple Mail Transport Protocol
(SMTP) client.
Setting Up CentreWare IS Status Notification
1. Launch your web browser.
2. Enter the system’s IP address in the browser’s Address field (http://xxx.xxx.xxx.xxx).
3. Select Properties.
4. Select Mail Alerts on the left sidebar. Follow the instructions on the page to select mail
alert options.
5. Click Save Changes.
For complete information about CentreWare IS Status Notification, click the Help button in
CentreWare IS to go to CentreWare IS Online Help.
Usage Profile Reports
The system generates reports accessible through CentreWare IS that detail device usage.
Usage profile reports track multiple items, including:
■ System information, such as system name, date installed, total pages printed, options
installed, and network ID.
■ Supplies usage data, such as toner or ink. By tracking supplies usage, you can order
supplies before they reach their end of life.
■ Media and tray information, such as how often prints are made on paper compared to
transparencies, and how often each tray is used.
■ Job characteristics, such as size and timing of jobs.
WorkCentre® C2424 Copier-Printer
6-12
Device Management Software
Setting Up Usage Profile Reporting
1. Launch your web browser.
2. Enter the system’s IP address in the browser’s Address field (http://xxx.xxx.xxx.xxx).
3. Select Jobs.
4. Select Usage Profile Reports on the left sidebar.
5. Click the Usage Profile Properties link. Follow the instructions on the page to set up
reports.
6. Click Save Changes.
For complete information about Usage Profile reporting, including descriptions of each field in
the report, click the Help button in CentreWare IS to go to CentreWare IS Online Help.
Using CentreWare IS
Note
To send usage profile reports using email, the MaiLinX must be properly set up using
"MaiLinX Alerts" on page 6-12.
1. Enter the system’s IP address in your browser’s Address field (http://xxx.xxx.xxx.xxx).
2. Select Jobs.
3. Select Usage Profile Reports on the left sidebar.
4. Enter the desired email address in the Send to Specific Address field.
5. Click Send Usage Profile Report.
Xerox Usage Analysis Tool
The Xerox Usage Analysis Tool is a Windows client/server application that allows system
administrators to automatically track Xerox system usage, and obtain job accounting records.
The tool supports large networks with many users and systems. Job accounting and system
usage data is stored in a database. The application can be run on multiple clients using a single
server. The data can be exported to a spreadsheet for viewing, analysis, and billing.
Go to www.xerox.com/office/uat
Analysis Tool provided by the application’s online help system.
System Requirements
■ IP network
■ Xerox system with Ethernet interface (optional hard disk recommended)
■ A PC with at least 32 MB of RAM. At least 1 GB of hard drive space recommended for
the server
■ Supported operating systems: Windows 98 or later and Windows 2000 or later
■ Microsoft Excel 97 or Excel 2000 for export to spreadsheet (for graphing, billing, and data
analysis)
for complete information about using the Xerox Usage
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