Xerox 8870, 8570 User Manual
Xerox ColorQube
8570 / 8870
Color Printer
Italiano Guida dell'utente
Deutsch Benutzerhandbuch
Español Guía del usuario
Português Guia do usuário
Nederlands Gebruikershandleiding
Svenska Användarhandbok
Dansk Betjeningsvejledning
Čeština Uživatelská příručka
Polski
Przewodnik użytkownika
Magyar Felhasználói útmutató
Русский Руководство пользователя
Türkçe Kullanıcı Kılavuzu
Ελληνικά Εγχειρίδιο χρήστη
Xerox®ColorQube
TM
8570 / 8870
User Guide
Guide d'utilisation
© 2010 Xerox Corporation. All Rights Reserved. Unpublished rights reserved under the copyright laws of the United States. Contents
of this publication may not be reproduced in any form without permission of Xerox Corporation.
Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or
judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed
on the screen such as styles, templates, icons, screen displays, looks, etc.
Xerox®, CentreWare®, PrintingScout®, Walk-Up®, ColorQube, Global Print Driver, Mobile Express Driver, and the sphere of
connectivity design are trademarks of Xerox Corporation in the United States and/or other countries.
Adobe Reader®, Adobe Type Manager®, ATM™, Flash®, Macromedia®, Photoshop®, and PostScript® are trademarks of Adobe
Systems Incorporated in the United States and/or other countries.
Apple®, AppleTalk®, Bonjour®, EtherTalk®, Macintosh®, Mac OS®, and TrueType® are trademarks of Apple Computer, Inc. in the
United States and/or other countries.
HP-GL®, HP-UX®, and PCL® are trademarks of Hewlett-Packard Corporation in the United States and/or other countries.
IBM® and AIX® are trademarks of International Business Machines Corporation in the United States and/or other countries.
Microsoft®, Windows Vista®, Windows®, and Windows Server® are trademarks of Microsoft Corporation in the United States
and/or other countries.
Novell®, NetWare®, NDPS®, NDS®, Novell Directory Services®, IPX™, and Novell Distributed Print Services™ are trademarks of
Novell, Incorporated in the United States and/or other countries.
SGI® IRIX® is a trademark of Silicon Graphics, Inc.
SM
Sun
, Sun Microsystems™, and Solaris™ are trademarks of Sun Microsystems, Incorporated in the United States and/or other
countries.
UNIX® is a trademark in the United States and other countries, licensed exclusively through X/ Open Company Limited.
PANTONE® and other Pantone, Inc. trademarks are the property of Pantone, Inc.
As an E
NERGY STAR® partner, Xerox Corporation has determined that this product (excluding ColorQube 8570N printer) meets the
E
NERGY STAR guidelines for energy efficiency. The ENERGY STAR name and logo are registered U.S. marks.
Document version 1.0: February 2010
Contents
1Safety
Electrical Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
General Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Power Cord. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Operational Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Printer Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Operational Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Printer Supplies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Maintenance Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Printer Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2Features
Parts of the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Right-Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Right-Side View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Printer Configurations and Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Standard Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Options and Upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Information Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Menu Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Configuration Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Other Information Pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Sample Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
ColorQube 8570 Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
ColorQube 8870 Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Xerox Support Centre . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
3 Installation and Setup
Installation and Setup Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Choosing a Connection Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Connecting to a Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Connecting Directly Using USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Assigning the Printer’s IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Automatically Assigning the IPv4 Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Manually Assigning the IPv4 Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Configuring IPv6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Resetting the TCP/IP Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
ColorQube 8570/8870 Color Printer
User Guide
3
Contents
Using CentreWare Internet Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Accessing CentreWare IS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Finding the Printer’s IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Installing the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Operating System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Available Printer Drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Installing the Printer Driver for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Installing the Printer Driver for Macintosh OS X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Installing the Printer Driver for UNIX (Linux) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Installing Other Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Installing Xerox Support Centre . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Power Saver Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Power Saver Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Fast Resume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
4Printing
Printing Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Supported Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Recommended Media Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Ordering Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
General Media Loading Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Media That Can Damage Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Paper Storage Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Supported Paper Sizes and Weights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Loading Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Loading Paper in Tray 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Using Manual Feed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Loading Paper in Tray 2, 3, 4, or 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Setting Paper Handling Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Selecting the Tray 1 Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Setting the Tray 1 Prompt. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Selecting the Tray 2–N Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Printing on Specialty Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Printing on Transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Printing on Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Printing on Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Printing on Glossy Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Printing on Prepunched Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Using Custom Paper Sizes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Defining a Custom Paper Size at the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Defining a Custom Paper Size in the Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Printing on Custom-size Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Creating Custom Paper Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
4
ColorQube 8570/8870 Color Printer
User Guide
Contents
Selecting Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Setting Default Print Options in Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Selecting Print Options for an Individual Job in Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Print Options for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Saving a Set of Commonly-Used Print Options in Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Selecting Print Options for an Individual Job in Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Print Options for Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Saving a Set of Commonly-Used Print Options in Macintosh. . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Job Completion Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Using Earth Smart Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Printing on Both Sides of the Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Automatic 2-Sided Printing Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Binding Edge Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Printing a 2-Sided Document Automatically . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Printing a 2-Sided Document Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Printing Multiple Pages on a Single Sheet (N-Up) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Printing N-Up in a Supported Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Printing Booklets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Selecting Booklet Printing in a Supported Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Enlarging and Reducing Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Scaling by Output Page Size. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Scaling by Percentage of Original. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Using Color Corrections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Using Color by Words . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Selecting Color Correction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Adjusting Color Correction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Making Custom Color Adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Adjusting Automatic Color Correction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Printing in Black and White . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Printing in Black and White in a Supported Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Printing Separators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Printing Separators in a Supported Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Printing Cover Pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Printing Cover Pages in a Supported Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Printing Watermarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Printing Watermarks in a Supported Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Printing Mirror Images. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Printing Mirror Images in a Supported Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Printing Special Job Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Sending Secure, Proof, Personal Print, or Saved Print Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Sending Print With Jobs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Printing or Deleting Secure Print Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Printing or Deleting Proof Print Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Printing or Deleting Personal Print Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Printing or Deleting Saved Jobs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
ColorQube 8570/8870 Color Printer
User Guide
5
Contents
5 Maintenance
Maintenance and Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
General Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Usage Counters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Routine Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Ordering Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Locating the Printer Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Consumables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Routine Maintenance Items. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Customer Replaceable Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
When to Order Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Recycling Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Moving and Repacking the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Precautions for Moving the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Moving the Printer Within the Office. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Preparing the Printer for Shipping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
6 Troubleshooting
General Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Restarting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Printer is Powered On But There is No Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Cannot Print to the Printer with a Network Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Cannot Print to the Printer with a USB Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Printing Takes Too Long . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Printer is Making Unusual Noises . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Date and Time are Incorrect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Automatic 2-Sided Printing Prints 1-Sided . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Minimizing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Troubleshooting Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Print-Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Controlling the Quality of Your Prints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Printing the Troubleshooting Print Quality Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Selecting a Print-Quality Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Adjusting Color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Troubleshooting Print-Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Removing Print Smears . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Eliminating Light Stripes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Substituting an Ink Jet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Control Panel Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
PrintingScout Alerts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Online Support Assistant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Web Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
6
ColorQube 8570/8870 Color Printer
User Guide
7 Printer Specifications
Physical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Base Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Optional Trays 3, 4, and 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Clearance Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Relative Humidity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Performance Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Print Speed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Controller Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
A Regulatory Information
Contents
Basic Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
United States (FCC Regulations). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Canada (Regulations). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
European Union . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Other Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Turkey (RoHS Regulation) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Material Safety Data Sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
B Recycling and Disposal
Guidelines and Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
All Countries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
European Union . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Other Countries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Index
ColorQube 8570/8870 Color Printer
User Guide
7
Contents
8
ColorQube 8570/8870 Color Printer
User Guide
Safety
This chapter includes:
• Electrical Safety on page 10
• Operational Safety on page 12
• Maintenance Safety on page 14
• Printer Symbols on page 15
Your printer and the recommended supplies have been designed and tested to meet strict safety
requirements. Attention to the following information ensures the continued safe operation of your
ColorQube 8570/8870 printer.
1
ColorQube 8570/8870 Color Printer
User Guide
9
Safety
Electrical Safety
General Guidelines
WARNING: Do not push objects into slots or openings on the printer. Making contact with a
voltage point or shorting out a part could result in fire or electrical shock.
WARNING: Do not remove the covers or guards that are fastened with screws unless you are
installing optional equipment and are specifically instructed to do so. Power should be OFF when
performing these installations. Disconnect the power cord when removing covers and guards for
installing optional equipment. Except for user-installable options, there are no parts that you can
maintain or service behind these covers.
The following are hazards to your safety:
• The power cord is damaged or frayed.
• Liquid is spilled into the printer.
• The printer is exposed to water.
If any of these conditions occur, do the following:
1. Turn off the printer immediately.
2. Disconnect the power cord from the electrical outlet.
3. Call an authorized service representative.
Power Cord
• Use the power cord supplied with your printer.
• Plug the power cord directly into a properly-grounded electrical outlet. Make sure each end of the
cord is securely connected. If you do not know if an outlet is grounded, ask an electrician to check
the outlet.
• Do not use a ground adapter plug to connect the printer to an electrical outlet that does not have
a ground connection terminal.
WARNING: Avoid the potential of electrical shock by ensuring that the printer is properly
grounded. Electrical products may be hazardous if misused.
• Verify that the printer is plugged into an outlet that is capable of providing the correct voltage
and power. Review the printer’s electrical specification with an electrician if necessary.
• Do not place the printer in an area where people might step on the power cord.
• Do not place objects on the power cord.
10
ColorQube 8570/8870 Color Printer
User Guide
Safety
The power cord is attached to the printer as a plug-in device at the right rear corner of the printer. If it
is necessary to disconnect all electrical power from the printer, disconnect the power cord from the
electrical outlet.
Note: Leave the printer on for optimum performance and to preserve ink; it does not pose a safety
hazard.
See also:
Electrical Specifications on page 182
Power Saver Settings on page 48
ColorQube 8570/8870 Color Printer
User Guide
11
Safety
Operational Safety
This section includes:
• Printer Location on page 12
• Operational Guidelines on page 12
• Printer Supplies on page 13
Your printer and supplies were designed and tested to meet strict safety requirements. These include
safety agency examination, approval, and compliance with established environmental standards.
Your attention to the following safety guidelines helps to ensure the continued, safe operation of your
printer.
Printer Location
• Do not block or cover the slots or openings on the printer. These openings are provided for
ventilation and to prevent overheating of the printer.
• Place the printer where there is adequate space for operation and servicing. For details, see
Clearance Requirements on page 180.
• Place the printer in a dust-free area.
• Do not store or operate the printer in an extremely hot, cold, or humid environment. For optimum
performance environmental specifications, see Environmental Specifications on page 181.
• Place the printer on a level, solid, non-vibrating surface with adequate strength to hold the weight
of the printer. The base printer weight, without any packaging materials, is approximately 27.4 kg
(60.5 lb.).
• Do not place the printer near a heat source.
• Do not place the printer where it is directly exposed to the cold air flow from an air conditioning
system.
• Place the printer in an area within a temperature range of 10°–32°C / 50°–90°F and a relative
humidity range of 10–80% non-condensing.
Operational Guidelines
• Do not open or remove the paper source tray that you selected in either the printer driver or
control panel while the printer is printing.
• Do not open the doors while the printer is printing.
• Do not move the printer while it is printing.
• Do not move the printer while the ink is still hot; wait 30 minutes for the printer to cool down after
shutting down using the shutdown sequence. For details, see Precautions for Moving the Printer on
page 137.
• Keep hands, hair, neckties, etc., away from the exit and feed rollers.
• Use the printer at elevations below 2480 m (8,000 ft.)
12
ColorQube 8570/8870 Color Printer
User Guide
Safety
Printer Supplies
• Use the supplies specifically designed for your printer. The use of unsuitable materials may cause
poor performance and a possible safety hazard.
• Follow all warnings and instructions marked on, or supplied with, the printer, options, and supplies.
CAUTION: Use of non-Xerox supplies is not recommended. The Xerox Warranty, service
agreements, and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation
of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for
this printer. The Total Satisfaction Guarantee is available in the United States and Canada.
Coverage may vary outside these areas; please contact your local representative for details.
See also:
Ordering Supplies on page 134
ColorQube 8570/8870 Color Printer
User Guide
13
Safety
Maintenance Safety
• Do not attempt any maintenance procedure that is not specifically described in the
documentation supplied with your printer.
• Do not use aerosol cleaners. Clean the printer with a dry, lint-free cloth only unless otherwise
specified.
• Do not burn any consumables or routine maintenance items. For information on Xerox supplies
recycling programs, go to:
• ColorQube 8570 printer: www.xerox.com/gwa
• ColorQube 8870 printer: www.xerox.com/gwa
See also:
Maintenance and Cleaning on page 120
14
ColorQube 8570/8870 Color Printer
User Guide
Printer Symbols
00:30
Symbol Description
Warning or Caution:
Ignoring this warning could cause serious injury or even death.
Ignoring this caution could cause injury or damage to the property.
Hot surface on or in the printer. Use caution to avoid personal injury.
Avoid pinching fingers in the printer. Use caution to avoid personal injury.
Allow 30 minutes for the printer to cool down before moving or packing it.
Safety
ColorQube 8570/8870 Color Printer
User Guide
15
Safety
16
ColorQube 8570/8870 Color Printer
User Guide
Features
This chapter includes:
• Parts of the Printer on page 18
• Printer Configurations and Options on page 21
• Information Pages on page 23
• More Information on page 26
2
ColorQube 8570/8870 Color Printer
User Guide
17
Fea ture s
Parts of the Printer
This section includes:
• Right-Front View on page 18
• Right-Side View on page 19
• Rear View on page 19
• Control Panel on page 20
Right-Front View
View shows the ColorQube 8570/8870 printer with all three optional feeder trays.
10
9
8
7
6
5
4
3
2
1
11
12
13
14
8X70-044
1. Optional 525-Sheet Feeder (Tray 5)
2. Optional 525-Sheet Feeder (Tray 4)
3. Optional 525-Sheet Feeder (Tray 3)
4. Standard 525-Sheet Tray 2
5. Tray 1, 100-Sheet max. capacity
6. Control panel
7. Exit door release
18
ColorQube 8570/8870 Color Printer
User Guide
8. Front door release
9. Exit door B
10. Ink loader door C
11. Legal/A4 output tray extension
12. Interface (I/O) door E
13. Side door D
14. Front door A
Right-Side View
8X70-045
1
2
3
4
5
6
7
8X70-046
1
2
Rear View
Fea tures
1. Maintenance kit
2. Waste tray
3. Power cord connection
4. Power switch
5. USB connection
6. Configuration card
7. Ethernet 10Base-T/100/1000Base-TX
connection
1. Optional hard drive
2. Two RAM slots
ColorQube 8570/8870 Color Printer
User Guide
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Fea ture s
8X70-048
READY TO PRINT
Walk-Up Features
Information
Paper Tray Setup
Printer Setup
Troubleshooting
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Control Panel
The control panel displays the printer’s operating status, for example, Warming up, Ready to Print,
Printing, etc., printer errors and warnings, and prompts you to load paper, order and replace supplies,
and clear jams. From the control panel, you access tools and information pages to help resolve
problems, and to change printer and network settings.
1. Status indicator light:
Green: Printer is ready to print.
Yellow: Warning condition; printer continues to
print.
Red: Startup sequence or error condition.
Blinking Green: Printer is busy or warming up.
2. Graphic display: Upper part displays status
messages and, for menus, the menu title. Lower
part displays menus and menu options.
3. Cancel button:
Cancels the current print job.
4. Back button:
Returns to the previous menu item.
5. Up Arrow button:
Scrolls upward through the menus.
6. Down Arrow button:
Scrolls downward through the menus.
7. OK button:
Accepts the selected setting.
8. Help (?) button:
Displays a help message with information about
the printer, such as printer status, error messages,
and maintenance information. Also describes
control panel menu items.
9. Power Saver button/indicator light:
Brings the printer out of, or puts the printer into,
Power Saver mode.
On steady: Printer can be put in Power Saver
mode at this time.
Off: Printer cannot be put in Power Saver mode
at this time.
Blinking: Printer is in Power Saver mode.
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ColorQube 8570/8870 Color Printer
User Guide
Fea tures
Printer Configurations and Options
This section includes:
• Standard Features on page 21
• Options and Upgrades on page 22
Standard Features
The ColorQube 8570 and 8870 printers come with the following standard features:
•1 GHz processor
• PostScript print-quality modes:
• Fast Color: For previewing or rush jobs
• Standard: General purpose mode for full-color printing
• Enhanced: For superior text resolution and vibrant, saturated colors
• Photo: High resolution for best detail, highest-quality color prints
• PCL driver print-quality modes:
• PCL Standard Mode
•PCL Enhanced Mode
• Tray 1 (multipurpose) that holds up to 100 sheets
• Tray 2 that holds up to 525 sheets
• 512 MB RAM memory, expandable to 2 GB, with two DDR2 SDRAM slots supporting 512 MB and
1 GB cards.
• PostScript and PCL fonts
• USB 2.0 and Ethernet 10Base-T/100/1000Base-TX connections
• RAM collation. Allows jobs to be stored in memory so that multiple copies can be printed in page
sequence order: 123, 123, 123, 123, instead of copy number order: 1111, 2222, 3333.
• Cartridge-free solid ink
ColorQube 8570/8870 Color Printer
User Guide
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Fea ture s
Options and Upgrades
You can order additional feeder trays, memory, and a hard drive if these items are not standard on your
printer. To see which options are installed on your printer, print the Configuration page. For details, see
Configuration Page on page 23.
• Hard drive
• Automatic 2-sided printing
• 1, 2, or 3 additional 525-sheet feeder trays
•Memory
For ordering options and upgrades, contact your local reseller or go to the Xerox Supplies website for
your printer:
• ColorQube 8570 printer: www.xerox.com/office/CQ8570supplies
• ColorQube 8870 printer: www.xerox.com/office/CQ8870supplies
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ColorQube 8570/8870 Color Printer
User Guide
Fea tures
Information Pages
This section includes:
• Menu Map on page 23
• Configuration Page on page 23
• Other Information Pages on page 24
• Sample Pages on page 25
Your printer comes with a set of information pages to help you track the printer’s performance and
diagnose problems so you can obtain the best results from your printer. You access these pages from
the printer control panel. Print the Menu Map to see where these information pages are located in the
control panel menu structure.
The Menu Map and Configuration page are two commonly-used information pages.
Menu Map
The Menu Map information page lists all main and second-level control panel menu headings. Use the
Menu Map to help you navigate to each of the printer’s functions and for getting to know your
printer’s capabilities and settings.
To print the Menu Map:
1. On the printer control panel, select Information and then press the OK button.
2. Select Menu Map > OK.
Note: Print the Menu Map to see other information pages available for printing.
Configuration Page
The Configuration page lists information about the current configuration of your printer, including IP
address, and is useful for network analysis and general troubleshooting.
To print the Configuration page:
1. On the printer control panel, select Information and then press the OK button.
2. Select Information Pages > OK.
3. Select Configuration Page > OK.
Note: You can also print Information pages from CentreWare Internet Services (CentreWare IS).
For details, see Using CentreWare Internet Services on page 39.
See also:
Supported Paper Sizes and Weights on page 55
Other Information Pages on page 24
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User Guide
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Fea ture s
Other Information Pages
The following Information pages are available from the printer control panel. For the menu location of
each page, print the Menu Map. For details, see Menu Map on page 23.
Information Page Description
Paper Tips Page Lists supported paper and gives tips on setting up and loading
paper trays. For details, see Supported Paper Sizes and
Weights on page 55.
Supplies Usage Page Provides coverage information and part numbers for
reordering supplies.
Connection Setup Page Provides information about setting up your printer on a
network, or connecting directly to your computer on a
Windows or Macintosh system.
Startup Page Contains basic printer configuration and network information.
Prints during the Startup Sequence when enabled, or if the
printer detects an error during the Power-On Self Test
diagnostics.
Usage Profile A summary page of printer-usage information.
PostScript Font List List of PostScript fonts available within the printer, or installed
on the printer’s hard drive if the optional hard drive is
installed.
PCL Font List List of PCL fonts available within the printer, or installed on
the printer’s hard drive if the optional hard drive is installed.
Disk Directory Requires optional printer hard drive. Prints pages listing all
downloaded files on the hard drive, such as fonts and macros.
Troubleshooting Print Quality Page Lists common print-quality problems and tips for solving
them. For details, see Printing the Troubleshooting Print
Quality Page on page 164.
See also:
Print-Quality Problems on page 164
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ColorQube 8570/8870 Color Printer
User Guide
Fea tures
Sample Pages
Your printer comes with a set of sample pages that demonstrate different printer functions.
Page Description
Graphics Demonstration Prints a page demonstrating the printer's ability to print a
graphic image.
Office Demonstration Prints a page demonstrating the printer's ability to print an
office graphic image.
2-Sided Demonstration Requires automatic 2-sided printing option. Prints two pages
on one sheet to demonstrate the printer's 2-sided printing
ability.
Print Mode Demonstration Prints three copies of the Office Demonstration Page in each
print-quality mode to demonstrate printer speed and
resolutions.
CMYK Sampler Pages Prints the multi-page CMYK Color Sampler chart.
RGB Sampler Pages Prints the multi-page RGB Color Sample chart.
PANTONE Color Sampler Pages Prints the multi-page PANTONE\256 Color Sampler chart.
To print Graphics, Office, or 2-Sided Demonstration sample pages:
1. On the printer control panel, select Information and then press the OK button.
2. Select Sample Pages > OK.
3. Select the desired sample page and then press OK.
4. Select one of the following:
• Single Print: prints a single sample page.
• Continuous Print: prints sample pages until you stop printing by pressing the Cancel button
on the printer control panel.
5. Press OK to print.
Note: These pages can also be printed from CentreWare IS in the Print tab. For details, see Using
CentreWare Internet Services on page 39.
See also:
Using Color Sampler Pages on page 167
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More Information
This section includes:
• ColorQube 8570 Printer on page 26
• ColorQube 8870 Printer on page 27
• Xerox Support Centre on page 28
You can obtain more information about your printer and its capabilities from the sources and Web links
listed in the following tables.
ColorQube 8570 Printer
Information Source
Installation Guide Packaged with printer
Quick Use Guide Packaged with printer
User Guide (PDF) Packaged with printer on Software and
Documentation disc. Also available at:
www.xerox.com/office/CQ8570docs
System Administrator Guide www.xerox.com/office/CQ8570docs
Video Tutorials www.xerox.com/office/CQ8570docs
Recommended Media List United States: www.xerox.com/paper
Europe: www.xerox.com/europaper
Online Support Assistant www.xerox.com/office/CQ8570support
Tec hn ic al Su pp or t www.xerox.com/office/CQ8570support
PhaserSMART Technical Support www.phasersmart.com
Information about menus or error messages Control panel Help (?) button
Information pages Print from the control panel menu
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ColorQube 8570/8870 Color Printer
User Guide
ColorQube 8870 Printer
Information Source
Installation Guide Packaged with printer
Quick Use Guide Packaged with printer
User Guide (PDF) Packaged with printer on Software and
Documentation disc. Also available at:
www.xerox.com/office/CQ8870docs
System Administrator Guide www.xerox.com/office/CQ8870docs
Video Tutorials www.xerox.com/office/CQ8870docs
Recommended Media List United States: www.xerox.com/paper
Europe: www.xerox.com/europaper
Online Support Assistant www.xerox.com/office/CQ8870support
Tec hn ic al Su pp or t www.xerox.com/office/CQ8870support
Fea tures
PhaserSMART Technical Support www.phasersmart.com
Information about menus or error messages Control panel Help (?) button
Information pages Print from the control panel menu
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User Guide
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Fea ture s
Xerox Support Centre
The Xerox Support Centre utility provides a central location for accessing the following information:
• User manuals and video tutorials
• Solutions to troubleshooting problems
• Printer and supplies status
• Supplies ordering and recycling
• Answers to frequently asked questions
Note: You can download and install the Xerox Support Centre utility from a link on the Software
and Documentation disc, or from the Xerox Drivers and Downloads website:
• ColorQube 8570 printer: www.xerox.com/office/CQ8570drivers
• ColorQube 8870 printer: www.xerox.com/office/CQ8870drivers
Xerox Support Centre is available for systems with Windows XP SP1 and later or Mac OS X, version 10.3
and higher.
To start the Xerox Support Centre utility:
1. Select one of the following options:
• Windows: Double-click the Xerox Support Centre icon on your
desktop.
• Macintosh: Click the Xerox Support Centre icon in the dock.
2. Select your printer from the Select Printer drop-down list.
Note: You must have an Internet connection to view manuals and videos on the website.
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ColorQube 8570/8870 Color Printer
User Guide
Installation and Setup
This chapter includes:
• Installation and Setup Overview on page 30
• Assigning the Printer’s IP Address on page 32
• Using CentreWare Internet Services on page 39
• Installing the Software on page 41
• Power Saver Settings on page 48
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ColorQube 8570/8870 Color Printer
User Guide
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Installation and Setup
Installation and Setup Overview
This section includes:
• Choosing a Connection Method on page 30
• Connecting to a Network on page 31
• Connecting Directly Using USB on page 31
Before you can use your printer, you must:
1. Make sure the printer is connected correctly and turned on.
2. Install software drivers and utilities. The software installation procedure depends on your
connection type (network or USB).
3. Configure the software.
Choosing a Connection Method
You can connect to your printer over a network using an Ethernet cable, or directly using a USB cable.
Hardware and cabling requirements vary for the different connection methods. Routers, network hubs,
network switches, modems, Ethernet and USB cables are not included with your printer and must be
purchased separately.
Printing the Connection Setup Page
Your printer comes with a Connection Setup information page, which includes illustrations, to help you
with setup. The Connection Setup page is set to print the first time the printer is turned on if there is
paper in one of the trays. If you need to print the page again, use the following instructions.
To print the Connection Setup page:
1. Plug in the printer, turn it on, then let it warm up.
2. On the printer control panel, select Printer Setup and then press the OK button.
3. Select Connection Setup > OK.
4. Select Connection Setup Page > OK.
Note: For more connection information and illustrations, refer to the Installation Guide that came
packaged with your printer.
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ColorQube 8570/8870 Color Printer
User Guide
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