Xerox 8850 User Manual 2

XES Synergix 8850 Printer Operator Manual

701P36587 July 2001

Prepared by: Xerox Corporation Global Knowledge & Langua ge Services 800 Phillips Road Building 845-17S Webster, New York 14580-9791 USA

Synergix Scan System, the digital box icon, AccXES, and acronym, XES, are trademarks of XEROX CORPORATION.

701P36587 7/2001

Table of contents

EMC notices............................................................................................................................................................. iii

Australia/New Zealand........................................................................................................................................iii

European Union..................................................................................................................................................iii

Canada ...............................................................................................................................................................iii

Japan..................................................................................................................................................................iv

USA.....................................................................................................................................................................iv

Safety notes..............................................................................................................................................................v

Introduction............................................................................................................................................................vii

Organization and content of this manual...........................................................................................................vii

Terminology used in this manual......................................................................................................................viii

Conventions used in this manual......................................................................................................................viii

1. Printer overview................................................................................................................................................1

Printer orientation ...............................................................................................................................................1

Main components ...............................................................................................................................................2

Control panel ......................................................................................................................................................4

2. Powering on and off .........................................................................................................................................7

Powering on........................................................................................................................................................ 7

Powering off........................................................................................................................................................ 8

Power consumption modes ................................................................................................................................8

3. Media..................................................................................................................................................................9

When a media roll empties.................................................................................................................................9

Loading the roll media ......................................................................................................................................10

Changing the roll media size and type .............................................................................................................14

Using the cut sheet feed-in shelf ......................................................................................................................16

Automatic media roll switching .........................................................................................................................17

Media storage tips ............................................................................................................................................17

4. Off-line Setup Menu........................................................................................................................................19

Setup Menu options.......................................................................................................................................... 19

Printer Menu .....................................................................................................................................................20

Accessing the Printer Menu .......................................................................................................................22

Enabling or disabling the audible indicators............................................................................................... 22

Setting the timers........................................................................................................................................ 23

Adjusting the print density ..........................................................................................................................23

Specifying the finisher configuration type...................................................................................................24

Performing printer diagnostics....................................................................................................................24

Printing a test plot.................................................................................................................................24

Viewing the recent fault log.................................................................................................................. 25

Displaying the billing meter counts.............................................................................................................25

5. Care.................................................................................................................................................................. 27

When the toner cartridge needs replacement .................................................................................................. 27

Replacing the toner cartridge............................................................................................................................ 28

Replacing the toner waste bottle......................................................................................................................31

Cleaning the printer surface ............................................................................................................................. 33

Ordering supplies..............................................................................................................................................34

Supply order list..........................................................................................................................................34

Supply order procedure.............................................................................................................................. 34

XES SYNERGIX 8850 PRINTER OPERATOR MANUAL i

TABLE OF CONTENTS

6. Problem solving..............................................................................................................................................35

Clearing media jams.........................................................................................................................................35

Fuser area jam ........................................................................................................................................... 36

Cutter area jam...........................................................................................................................................38

Roll media drawer jams..............................................................................................................................39

Status codes.....................................................................................................................................................42

Error messages ................................................................................................................................................43

Problem solving table .......................................................................................................................................44

Calling for service .............................................................................................................................................45

7. Technical data.................................................................................................................................................47

Product specifications....................................................................................................................................... 47

Media specifications .........................................................................................................................................49

Space requirements..........................................................................................................................................50

ii XES SYNERGIX 8850 PRINTER OPERATOR MANUAL

Australia/New Zealand

European Union

EMC notices

Changes or modifications to this equipment not specifically approved by Fuji Xerox Australia PTA. Limited may void the user’s authority to operate this equipment.

Shielded cables must be used with this equipment to maintain compliance with the Radiocommunications Act 1992.

WARNING

This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

Changes or modifications to this equipment not specifically approved by Xerox Europe may void the user’s authority to operate this equipment.

Canada

Shielded cables must be used with this equipment to maintain compliance with the EMC Direct iv e (89/336 /E EC) .

WARNING

In order to allow this equipment to operate in proximity to Industrial, Scientific and Medical (ISM) equipment, the external radiation from ISM equipment may have to be limited or special mitigation measures taken.

This Class "A" digital apparatus complies with Canadian ICES-

0003. Cet appareil numérique de la classe "A" est conforme à la norme

NMB-003 du Canada.

XES SYNERGIX 8850 PRINTER OPERATOR MANUAL iii

EMC NOTICES

Japan

USA

This is a Class A product based on the standard of the Voluntary Control Council for Interference by Information Technology Equipment (VCCI). If this equipment is used in a domestic environment, radio disturbance may arise. When such trouble occurs, the user may be required to take corrective actions.

Changes or modifications to this equipment not specifically approved by Fuji Xerox Limited may void the user’s authority to operate this equipment.

Shielded cables must be used with this equipment to maintain compliance with the Voluntary Control Council for Interference by Information Technology Equipment regulations.

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruct ion m anua l, m a y cause harm f ul interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

Changes or modifications to this equipment not specifically approved by the Xerox Corporation may void the user’s authority to operate this equipment.

Shielded cables must be used with this equipment to maintain compliance with FCC regulations.

iv XES SYNERGIX 8850 PRINTER OPERATOR MANUAL

Safety notes

Your system has been designed and tested to meet strict safety requirements. These include safety agency examination and approval plus compliance with established environmental standards.

Please read the following instructions carefully before operating the printer and refer to them as needed to ensure continued safe operations.

Follow all warnings and instructions marked on or supplied with the product.

Unplug the units from the wall outlet before cleaning the exterior. Always use materials specifically designated for the printer. Use of other materials may result in poor performance and could create a hazardous situation.

Do not use aerosol cleaners. Follow the instructions in this operator guide for the proper cleaning methods.

Never use supplies or cleaning materials for purposes other than what they were intended. Keep all supplies and materials out of the reach of children.

Do not use the units near water, wet locations, or outdoors. The components of this product are equipped with a three-wire,

grounding-type plug (i.e., a plug having a grounding pin). This plug will only fit into a grounding-type power outlet. This is a safety feature. To avoid the risk of electric shock, contact your electrician to replace the receptacle if you are unable to insert the plug into the outlet.

Never use a ground adapter plug to connect the system to a power source that lacks a ground connection terminal.

This system should be operated from the type of power source indicated on the marking label. If you are not sure of the type of power available, consult your local power company.

The power supply cord is the disconnect device for this equipment. Make sure that the installation is near the socket outlet and is easily accessible.

Do not allow anything to rest on the power cord. Do not locate the units where someone will step on the cord.

The units should not be placed in a built-in installation unless proper ventilation is provi ded .

XES SYNERGIX 8850 PRINTER OPERATOR MANUAL v

SAFETY NOTES

Never push objects of any kind into the slots of the units as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock.

Never spill liquid of any kind on the units. Never remove any covers or guards that require a tool for removal.

There are no operator serviceable areas within these covers. Never attempt any maintenance function that is not specified in

this operator guide. Never defeat interlock switches. Machines are designed to

prevent operator access to unsafe areas. Covers, guards, and interlock switches are provided to ensure that the system will not operate with the covers opened.

Unplug the reprographic system from the wall outlet and refer servicing to a qualified service individual under the following conditions:

• When the power cord is damaged or frayed.

• If liquid has been spilled into the product.

• If the units have been exposed to rain or water.

• If the units are producing unusual noises or odors.

• If the units or the cabinets have been damaged.

If you need additional safety information concerning the printer or XES supply materials, you may call:

Within the United States: 1-800-828-6571 toll free In other countries: Please call your local Xerox Engineering Systems service office for

help.

vi XES SYNERGIX 8850 PRINTER OPERATOR MANUAL

Introduction

Congratulations on acquiring your new XES Synergix 8850 Printer. Xerox Engineering Systems looks forward to supporting you and helping you increase your print ing pr od uc tivity.

The XES Synergix 8850 Printer is available as a standalone printer with an embedded AccXES controller or as a multi-function device with a Synergix Scan System and an embedded Ac cX ES controller. The Synergix Stacker and a full-featured folder are optional accessories for either configuration.

The printer has a throughput of 10 D-size (A1) prints per minute and a process speed of 4.5 inches per second. It is equipped with three roll media drawers that can hold roll media from 11 to 36 inches wide and up to 500 feet long. An optional sealed media drawer is available in place of one of the standard media drawers for locations that experience humidity extremes.

For jobs requiring non-standard media sizes, the printer has a cut sheet feed-in shelf that enables you to bypass the media drawers. It also has a standard catch tray that can accommodate up to 100 prints of all sizes.

Organization and content of this manual

The XES Synergix 8850 Printer Operator Manual provides the information you need to becom e fam iliar with the components, features, operation, and specifications of your printer. It contains the following chapters:

Chapter 1 Printer overview

This chapter shows the orientation of the printer. It illustrates and describes the main components of the printer and the control panel.

Chapter 2 Powering on and off

This chapter provides instructions for powering on and powering off and explains the power consumption modes of the printer.

Chapter 3 Media

This chapter explains what happens when a media roll empties, how to load a media roll, and how to specify the size and type of a media roll. It provides the procedure for using cut sheet media and describes the automatic roll-switching feature. Additionally, it lists some tips for storing your media.

Chapter 4 Off-line Setup Menu

This chapter lists the Setup Menu options and provides detailed instructions for using the Printer Men u sub-option.

XES SYNERGIX 8850 PRINTER OPERATOR MANUAL vii

INTRODUCTION

Chapter 5 Care

This chapter contains instructions for replacing the toner cartridge and toner waste bottle and cleaning the printer surface. It also lists the supplies needed and the procedure for ordering them.

Chapter 6 Problem solving

This chapter provides the procedures for clearing jams. It contains status code and error message tables, as well as a general problem-solving table. For problems you are unable to resolve by using this manual, it also explains the procedure for placing a call for service.

Chapter 7 Technical data

This chapter contains product and paper specifications, as well as space requirements for operation of the printer.

Terminology used in this manual

Printer

Whenever the term "printer" appears in this manual, it refers to the XES Synergix 8850 Print e r.

Conventions used in this manual

This manual uses the following conventions:

Bold

WARNING: A WARNING indicates an operation, mainte nanc e proc ed ur e,

CAUTION: A CAUTION encourages strict compliance with an operation,

NOTE: A NOTE highlights an operating or maintenance procedure, a

Boldface characters in the middle of a text string refer to selections on the control panel (for example, "press the Enter key").

practice, condition or statement that, if not strictly followed, could result in personal injury. When included within a procedure, warnings always precede the step to which they refer.

maintenance procedure, practice, condition or statement to prevent damage to the equipment. When included within a procedure, cautions always precede the step to which they refer.

condition or a statement.

viii XES SYNERGIX 8850 PRINTER OPERATOR MANUAL

Printer orientation

1. Printer overview

This chapter shows the orientation of the printer. It also illustrates and describes its main components, as well as the elements of the control panel.

The illustration below shows the printer orientation. You must be familiar with this orientation when following the messages in the message display and the instructions in this guide.

Left side Back Right side

Front

XES SYNERGIX 8850 PRINTER OPERATOR MANUAL 1

PRINTER OVERVIEW

Main components

1. Output tray

2. Drawer 1

Prints exit the printer face up onto this tray. This tray holds up to 100 prints of all sizes (including mixed sizes). The tray can be raised for access to the cut sheet feed-in shelf and the media supply drawers.

Open to load paper rolls and to clear media jams in drawer 1.

3. Drawer 2

4. Drawer 3

5. Front door

6. Cut sheet feed-in shelf

7. Fuser drawer

8. Control panel

Open to load paper rolls and to clear media jams in drawer 2. Open to load paper rolls and to clear media jams in drawer 3. Open to access the toner waste bottle and to view the product

serial number. Insert cut sheets here to bypass the roll media in the drawers.

Use this bypass when the drawers do not contain the correct media size or a nonstandard media size is required.

Open to clear jams in the fuser area. Contains the graphic display, message display, menu access and

navigation keys, and numeric keypad.

2 XES SYNERGIX 8850 PRINTER OPERATOR MANUAL

PRINTER OVERVIEW

1. Cutter drawer

2. Printer on/off switch (white)

3. Power cord connection

4. Circuit breaker switch (black)

5. AccXES controller

Open to clear media jams in the cutter area. WARNING: The cutter blade is very sharp. Do not touch the

cutter blade when clearing media jams in the cutter area. Press to switch the printer on or off. Connect the power cord here and to a suitable power outlet. Press to turn power to the AccXES controller on or off. Interfaces with the client/host and formats incoming prints.

6. Toner supply access cover

XES SYNERGIX 8850 PRINTER OPERATOR MANUAL 3

Open to replace the toner cartridge.

PRINTER OVERVIEW

Control panel

12 34 5 6 7 8 9 10

The control panel is located on top of the front side of the printer. It consists of a graphic display, a message display, several function keys, and a numeric keypad.

1. Graphic display

2. Media key

3. Message display

4. Previous key

5. Next key

6. Enter key

7. Exit key

This is an illustration of the printer with indicator lights for the front door, the cutter drawer, the toner supply access cover, the cut sheet feed-in shelf, drawer 1, drawer 2, and drawer 3. The indicator lights have three states. "Off" is the normal state and signifies that no operator attention is required. "On" signifies that the associated interlock is open. "Flashing" signifies that operator attention is required.

Press this key to display and modify the current width (if applicable) and type settings for the media sources (drawer 1, drawer 2, drawer 3, and cut sheet feed-in shelf). This key is active from both on-line and off-line modes. Pressing this key while in off-line mode always displays the media settings regardless of which off-line menu is currently active.

This is a 2-line, 40-character-per-line display. Press this key to move backward through the printer menus and

selections. For numeric values, pressing this key decreases the value by one unit.

Press this key to move forward through the printer menus and selections. For numeric values, pressing this key increases the value by one unit.

Press this key to select the current menu item or value. Press this key to undo the previous selection or to return to the

next higher menu level. If you have modified a parameter, the parameter will remain unchanged.

4 XES SYNERGIX 8850 PRINTER OPERATOR MANUAL

PRINTER OVERVIEW

8. On-line/Off-line key

9. Numeric keypad

10. Language key

Press this key to switch between the on-line and off-line modes. In on-line mode, the indicator light to the left of the key is lit. In off-line mode, the indicator light is not lit.

When in on-line mode, the printer accepts and processes print requests. When in off-line mode, the printer holds print requests in the print queue. The requests remain in the print queue until either the printer returns to on-line mode or power to the controller is lost. From off-line mode, you can access the Setup Menu. The Setup Menu allows you to perform a variety of utilities and diagnostics.

NOTE: The Media key is functional from both on-line and off-line modes. The power saver and rest functions apply to on-line mode only.

This keypad contains digits 0 to 9, a period, and a clear key. The numeric keys are used for selecting menus and inputting values. The period is used for entering a decimal point. The clear key is used to clear the contents of an entry.

Press this key to switch between the primary and secondary language for the message display. If no secondary language has been installed, pressing this key causes no action.

XES SYNERGIX 8850 PRINTER OPERATOR MANUAL 5

PRINTER OVERVIEW

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6 XES SYNERGIX 8850 PRINTER OPERATOR MANUAL

Powering on

2. Powering on and off

This chapter describes the procedures for powering on and powering off. It also describes the power consumption modes.

Circuit breaker switch

Printer power switch

To power on:

1. Switch the circuit breaker to the On (I) position. This turns on power to the AccXES controller. The AccXES controller does not have a separate power switch.

2. Switch the printer power switch to the On (I) position. This turns on power to the printer.

NOTE: During the warm-up cycle, the message display provides a "printer is warming up" message and decreasing fuser warm-up codes of L9 to L0. When the warm-up completes, the printer is on-line and ready to print. The message display indicates, "XES SYNERGIX 8850 IDLE."

XES SYNERGIX 8850 PRINTER OPERATOR MANUAL 7

POWERING ON AND OFF

Powering off

Power consumption modes

To power off:

1. Switch the circuit breaker to the Off (O) position. This turns off power to the AccXES controller. The AccXES controller does not have a separate power switch.

2. Switch the printer power switch to the Off (O) position. This turns off power to the printer.

The printer has four power consumption modes. They are:

Running

Ready

Power saver

Rest

The printer is capable of making prints immediately in this mode. When in this mode, the message display indicates that the printer is "PRINTING."

The printer enters this mode 2 to 30 seconds after completion of a print. When in this mode, the message display indicates that the printer is "IDLE."

The printer enters this mode to reduce energy consumption after a specified period of inactivity since the completion of the last print. This time period is user-programmable. The range is 5 to 50 minutes. See the "Off-line Setup Menu" chapter for more information about setting the power saver timer.

NOTE: When the printer is in this mode, the fuser is at low power. The printer needs to warm up from an L3 status code before being ready to print.

The printer enters this mode to minimize energy consumption after a specified period of inactivity since entering power saver mode. This time period is user-programmable. The range is 15 to 150 minutes. See the "Off-line Setup Menu" chapter for more information about setting the rest mode timer.

NOTE: When the printer is in this mode, the fuser is off. The printer needs to warm up from an L9 status code before being ready to print.

8 XES SYNERGIX 8850 PRINTER OPERATOR MANUAL

When a media roll empties

3. Media

This chapter provides the following information:

• A listing of the ways in which the printer notifies you when a media roll is low or empty

• The procedure for loading roll media into the media drawers

• The procedure for specifying the media size and type for each

media drawer

• The procedure for bypassing the media drawers and manually feeding cut sheets into the printer

• An explanation of the automatic roll switching feature

• Tips for safe storage of your printer media.

For information about the media sizes and types that the printer can accommodate, refer to the "Technical data" chapter of this manual.

When a roll media drawer has less than 30 feet of media or is empty, the printer alerts you in the following ways:

• The applicable indicator light on the gr aph ic d ispl a y flashes .

• If you submit a job requiring the empty media source, the

alarm beep (if enabled) sounds once and the message display instructs you to install the required media.

• If a job is printing and the media roll empties, the alarm beep (if enabled) sounds steadily and a C[1,2,3].04 or C[1,2,3].05 status code and a message instructing you to re-feed the roll appear in the display.

• If you press the Media key and scroll to the applicable media source, the message display advises you that the media roll is low or empty.

XES SYNERGIX 8850 PRINTER OPERATOR MANUAL 9

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