Xerox 8570N User Guide

Xerox ColorQube 8570 / 8870

Color Printer

Italiano Guida dell'utente Deutsch Benutzerhandbuch Español Guía del usuario Português Guia do usuário Nederlands Gebruikershandleiding

Svenska Användarhandbok Dansk Betjeningsvejledning Čeština Uživatelská příručka Polski

Przewodnik użytkownika

Magyar

Felhasználói útmutató

Русский Руководство пользователя

Türkçe

Kullanıcı Kılavuzu

Ελληνικά Εγχειρίδιο χρήστη

Xerox® ColorQube

8570 / 8870

User Guide Guide d'utilisation

© 2014 Xerox Corporation. All Rights Reserved. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Xerox Corporation.

Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen such as styles, templates, icons, screen displays, looks, etc.

Xerox

, CentreWare®, PrintingScout®, Walk-Up®, ColorQube, Global Print Driver, Mobile Express Driver, and the sphere of

connectivity design are trademarks of Xerox Corporation in the United States and/or other countries.

Adobe Reader

, Adobe Type Manager®, ATM™, Flash®, Macromedia®, Photoshop®, and PostScript® are trademarks of Adobe

Systems Incorporated in the United States and/or other countries.

Apple

, AppleTalk®, Bonjour®, EtherTalk®, Macintosh®, Mac OS®, and TrueType® are trademarks of Apple Computer, Inc. in the

United States and/or other countries.

, HP-UX®, and PCL® are trademarks of Hewlett-Packard Corporation in the United States and/or other countries.

HP-GL

IBM

and AIX® are trademarks of International Business Machines Corporation in the United States and/or other countries.

Microsoft

, Windows Vista®, Windows®, and Windows Server® are trademarks of Microsoft Corporation in the United States and/or

other countries.

Novell

, NetWare®, NDPS®, NDS®, Novell Directory Services®, IPX™, and Novell Distributed Print Services™ are trademarks of Novell,

Incorporated in the United States and/or other countries.

SGI

IRIX® is a trademark of Silicon Graphics, Inc.

, Sun Microsystems™, and Solaris™ are trademarks of Sun Microsystems, Incorporated in the United States and/or other

Sun countries.

UNIX

is a trademark in the United States and other countries, licensed exclusively through X/ Open Company Limited.

PAN TO NE

and other Pantone, Inc. trademarks are the property of Pantone, Inc.

Document version 1.0: February 2014

Contents

1Safety

Electrical Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

General Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Power Cord. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Operational Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Printer Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Operational Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Printer Supplies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Maintenance Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Printer Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

2Features

Parts of the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Right-Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Right-Side View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Printer Configurations and Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Standard Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Options and Upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Information Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Menu Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Configuration Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Other Information Pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Sample Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

ColorQube 8570 Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

ColorQube 8870 Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Xerox Support Centre . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

3 Installation and Setup

Installation and Setup Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Choosing a Connection Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Connecting to a Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Connecting Directly Using USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Assigning the Printer’s IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Automatically Assigning the IPv4 Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Manually Assigning the IPv4 Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Configuring IPv6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Resetting the TCP/IP Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

ColorQube 8570/8870 Color Printer

User Guide

Contents

Using CentreWare Internet Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Accessing CentreWare® Internet Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Finding the Printer’s IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Installing the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Operating System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Available Printer Drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Installing the Printer Driver for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Installing the Printer Driver for Macintosh OS X. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Installing the Printer Driver for UNIX (Linux) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Installing Other Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Installing Xerox Support Centre . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Power Saver Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Power Saver Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Fast Resume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

4Printing

Printing Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Supported Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Recommended Media Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Ordering Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

General Media Loading Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Media That Can Damage Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Paper Storage Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Supported Paper Sizes and Weights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Loading Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Loading Paper in Tray 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Using Manual Feed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Loading Paper in Tray 2, 3, 4, or 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Setting Paper Handling Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Selecting the Tray 1 Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Setting the Tray 1 Prompt. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Selecting the Tray 2–N Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Printing on Specialty Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Printing on Transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Printing on Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Printing on Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Printing on Glossy Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Printing on Prepunched Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Using Custom Paper Sizes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Defining a Custom Paper Size at the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Defining a Custom Paper Size in the Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Printing on Custom-size Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Creating Custom Paper Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

ColorQube 8570/8870 Color Printer User Guide

Contents

Selecting Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Setting Default Print Options in Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Selecting Print Options for an Individual Job in Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Print Options for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Saving a Set of Commonly-Used Print Options in Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Selecting Print Options for an Individual Job in Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Print Options for Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Saving a Set of Commonly-Used Print Options in Macintosh. . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Job Completion Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Using Earth Smart Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Printing on Both Sides of the Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Automatic 2-Sided Printing Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Binding Edge Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Printing a 2-Sided Document Automatically . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Printing a 2-Sided Document Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Printing Multiple Pages on a Single Sheet (N-Up) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Printing N-Up in a Supported Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Printing Booklets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Selecting Booklet Printing in a Supported Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Enlarging and Reducing Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Scaling by Output Page Size. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Scaling by Percentage of Original. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Using Color Corrections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Using Color by Words . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Selecting Color Correction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Adjusting Color Correction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Making Custom Color Adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Adjusting Automatic Color Correction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Printing in Black and White . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Printing in Black and White in a Supported Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Printing Separators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Printing Separators in a Supported Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Printing Cover Pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Printing Cover Pages in a Supported Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Printing Watermarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Printing Watermarks in a Supported Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Printing Mirror Images. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Printing Mirror Images in a Supported Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Printing Special Job Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Sending Secure, Proof, Personal Print, or Saved Print Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Sending Print With Jobs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Printing or Deleting Secure Print Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Printing or Deleting Proof Print Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Printing or Deleting Personal Print Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Printing or Deleting Saved Jobs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

ColorQube 8570/8870 Color Printer

User Guide

Contents

5 Maintenance

Maintenance and Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

General Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Usage Counters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Routine Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Ordering Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Locating the Printer Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Consumables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Routine Maintenance Items. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Customer Replaceable Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

When to Order Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Recycling Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Moving and Repacking the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Precautions for Moving the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Moving the Printer Within the Office. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Preparing the Printer for Shipping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

6 Troubleshooting

General Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Restarting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Printer is Powered On But There is No Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Cannot Print to the Printer with a Network Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Cannot Print to the Printer with a USB Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Printing Takes Too Long . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Printer is Making Unusual Noises . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Date and Time are Incorrect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Automatic 2-Sided Printing Prints 1-Sided . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Minimizing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Troubleshooting Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Print-Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Controlling the Quality of Your Prints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Printing the Troubleshooting Print Quality Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Selecting a Print-Quality Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Adjusting Color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Troubleshooting Print-Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Removing Print Smears . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Eliminating Light Stripes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Substituting an Ink Jet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

Control Panel Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

PrintingScout Alerts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Online Support Assistant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Web Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

ColorQube 8570/8870 Color Printer User Guide

7 Printer Specifications

Physical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Base Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Optional Trays 3, 4, and 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Clearance Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Relative Humidity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Performance Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Print Speed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Controller Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

Interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

A Regulatory Information

Contents

Basic Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

United States (FCC Regulations). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

Canada (Regulations). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

European Union . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

Other Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

Turkey (RoHS Regulation) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

Material Safety Data Sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

BRecycling and Disposal

Guidelines and Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

All Countries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

European Union . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

Other Countries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

ColorQube 8570/8870 Color Printer

User Guide

Contents

ColorQube 8570/8870 Color Printer User Guide

Safety

This chapter includes:

• Electrical Safety on page 10

• Operational Safety on page 12

• Maintenance Safety on page 14

• Printer Symbols on page 15

Your printer and the recommended supplies have been designed and tested to meet strict safety requirements. Attention to the following information ensures the continued safe operation of your ColorQube 8570/8870 printer.

ColorQube 8570/8870 Color Printer

User Guide

Safety

Electrical Safety

General Guidelines

WARNING: Do not push objects into slots or openings on the printer. Making contact with a

voltage point or shorting out a part could result in fire or electrical shock.

WARNING: Do not remove the covers or guards that are fastened with screws unless you are

installing optional equipment and are specifically instructed to do so. Power should be OFF when performing these installations. Disconnect the power cord when removing covers and guards for installing optional equipment. Except for user-installable options, there are no parts that you can maintain or service behind these covers.

The following are hazards to your safety:

• The power cord is damaged or frayed.

• Liquid is spilled into the printer.

• The printer is exposed to water.

If any of these conditions occur, do the following:

1. Turn off the printer immediately.

2. Disconnect the power cord from the electrical outlet.

3. Call an authorized service representative.

Power Cord

• Use the power cord supplied with your printer.

• Plug the power cord directly into a properly-grounded electrical outlet. Make sure each end of the cord is securely connected. If you do not know if an outlet is grounded, ask an electrician to check the outlet.

• Do not use a ground adapter plug to connect the printer to an electrical outlet that does not have a ground connection terminal.

WARNING: Avoid the potential of electrical shock by ensuring that the printer is properly

grounded. Electrical products may be hazardous if misused.

• Verify that the printer is plugged into an outlet that is capable of providing the correct voltage and power. Review the printer’s electrical specification with an electrician if necessary.

• Do not place the printer in an area where people might step on the power cord.

• Do not place objects on the power cord.

ColorQube 8570/8870 Color Printer User Guide

Safety

The power cord is attached to the printer as a plug-in device at the right rear corner of the printer. If it is necessary to disconnect all electrical power from the printer, disconnect the power cord from the electrical outlet.

Note: Leave the printer on for optimum performance and to preserve ink; it does not pose a safety

hazard.

See also:

Electrical Specifications on page 182

Power Saver Settings on page 48

ColorQube 8570/8870 Color Printer

User Guide

Safety

Operational Safety

This section includes:

• Printer Location on page 12

• Operational Guidelines on page 12

• Printer Supplies on page 13

Your printer and supplies were designed and tested to meet strict safety requirements. These include safety agency examination, approval, and compliance with established environmental standards.

Your attention to the following safety guidelines helps to ensure the continued, safe operation of your printer.

Printer Location

• Do not block or cover the slots or openings on the printer. These openings are provided for ventilation and to prevent overheating of the printer.

• Place the printer where there is adequate space for operation and servicing. For details, see

Clearance Requirements on page 180.

• Place the printer in a dust-free area.

• Do not store or operate the printer in an extremely hot, cold, or humid environment. For optimum performance environmental specifications, see Environmental Specifications on page 181.

• Place the printer on a level, solid, non-vibrating surface with adequate strength to hold the weight of the printer. The base printer weight, without any packaging materials, is approximately 27.4 kg (60.5 lb.).

• Do not place the printer near a heat source.

• Do not place the printer where it is directly exposed to the cold air flow from an air conditioning system.

• Place the printer in an area within a temperature range of 10°–32°C / 50°–90°F and a relative humidity range of 10–80% non-condensing.

Operational Guidelines

• Do not open or remove the paper source tray that you selected in either the printer driver or control panel while the printer is printing.

• Do not open the doors while the printer is printing.

• Do not move the printer while it is printing.

• Do not move the printer while the ink is still hot; wait 30 minutes for the printer to cool down after shutting down using the shutdown sequence. For details, see Precautions for Moving the Printer on page 137.

• Keep hands, hair, neckties, etc., away from the exit and feed rollers.

• Use the printer at elevations below 2480 m (8,000 ft.)

ColorQube 8570/8870 Color Printer User Guide

Safety

Printer Supplies

• Use the supplies specifically designed for your printer. The use of unsuitable materials may cause poor performance and a possible safety hazard.

• Follow all warnings and instructions marked on, or supplied with, the printer, options, and supplies.

CAUTION: Use of non-Xerox supplies is not recommended. The Xerox Warranty, service

agreements, and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage may vary outside these areas; please contact your local representative for details.

See also:

Ordering Supplies on page 134

ColorQube 8570/8870 Color Printer

User Guide

Safety

Maintenance Safety

• Do not attempt any maintenance procedure that is not specifically described in the documentation supplied with your printer.

• Do not use aerosol cleaners. Clean the printer with a dry, lint-free cloth only unless otherwise specified.

• Do not burn any consumables or routine maintenance items. For information on Xerox supplies recycling programs, go to:

• ColorQube 8570 printer: www.xerox.com/gwa

• ColorQube 8870 printer: www.xerox.com/gwa

See also:

Maintenance and Cleaning on page 120

ColorQube 8570/8870 Color Printer User Guide

Printer Symbols

00:30

Symbol Description

Warning or Ca ution : Ignoring this warning could cause serious injury or even death. Ignoring this caution could cause injury or damage to the property.

Hot surface on or in the printer. Use caution to avoid personal injury.

Avoid pinching fingers in the printer. Use caution to avoid personal injury.

Allow 30 minutes for the printer to cool down before moving or packing it.

Safety

ColorQube 8570/8870 Color Printer

User Guide

Safety

ColorQube 8570/8870 Color Printer User Guide

Features

This chapter includes:

• Parts of the Printer on page 18

• Printer Configurations and Options on page 21

• Information Pages on page 23

• More Information on page 26

ColorQube 8570/8870 Color Printer

User Guide

Fea ture s

8X70-044

Parts of the Printer

This section includes:

• Right-Front View on page 18

• Right-Side View on page 19

• Rear View on page 19

• Control Panel on page 20

Right-Front View

View shows the ColorQube 8570/8870 printer with all three optional feeder trays.

1. Optional 525-Sheet Feeder (Tray 5)

2. Optional 525-Sheet Feeder (Tray 4)

3. Optional 525-Sheet Feeder (Tray 3)

4. Standard 525-Sheet Tray 2

5. Tray 1, 100-Sheet max. capacity

6. Control panel

7. Exit door release

ColorQube 8570/8870 Color Printer User Guide

8. Front door release

9. Exit door B

10. Ink loader door C

11. Legal/A4 output tray extension

12. Interface (I/O) door E

13. Side door D

14. Front door A

Right-Side View

8X70-045

5 6

8X70-046

Rear View

Fea ture s

1. Maintenance kit

2. Waste tray

3. Power cord connection

4. Power switch

5. USB connection

6. Configuration card

7. Ethernet 10Base-T/100/1000Base-TX connection

1. Optional hard drive

2. Two RAM slots

ColorQube 8570/8870 Color Printer

User Guide

Fea ture s

8X70-048

READY TO PRINT

Walk-Up Features

Information Paper Tray Setup Printer Setup Troubleshooting

6 8

Control Panel

The control panel displays the printer’s operating status, for example, Warming up, Ready to Print, Printing, etc., printer errors and warnings, and prompts you to load paper, order and replace supplies, and clear jams. From the control panel, you access tools and information pages to help resolve problems, and to change printer and network settings.

1. Status indicator light:

Green: Printer is ready to print. Yellow: Warning condition; printer continues to

print.

Red: Startup sequence or error condition. Blinking Green: Printer is busy or warming up.

2. Graphic display: Upper part displays status

messages and, for menus, the menu title. Lower part displays menus and menu options.

3. Cancel button:

Cancels the current print job.

4. Back button:

Returns to the previous menu item.

5. Up Arrow button:

Scrolls upward through the menus.

6. Down Arrow button:

Scrolls downward through the menus.

7. OK button:

Accepts the selected setting.

8. Help (?) button:

Displays a help message with information about the printer, such as printer status, error messages, and maintenance information. Also describes control panel menu items.

9. Power Saver button/indicator light:

Brings the printer out of, or puts the printer into, Power Saver mode.

On steady: Printer can be put in Power Saver mode at this time.

Off: Printer cannot be put in Power Saver mode at this time.

Blinking: Printer is in Power Saver mode.

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Printer Configurations and Options

This section includes:

• Standard Features on page 21

• Options and Upgrades on page 22

Standard Features

The ColorQube 8570 and 8870 printers come with the following standard features:

•1 GHz processor

• PostScript print-quality modes:

• Fast Color: For previewing or rush jobs

• Standard: General purpose mode for full-color printing

• Enhanced: For superior text resolution and vibrant, saturated colors

• Photo: High resolution for best detail, highest-quality color prints

• PCL driver print-quality modes:

• PCL Standard Mode

• PCL Enhanced Mode

• Tray 1 (multipurpose) that holds up to 100 sheets

• Tray 2 that holds up to 525 sheets

• 512 MB RAM memory, expandable to 2 GB, with two DDR2 SDRAM slots supporting 512 MB and 1 GB cards.

• PostScript and PCL fonts

• USB 2.0 and Ethernet 10Base-T/100/1000Base-TX connections

• RAM collation. Allows jobs to be stored in memory so that multiple copies can be printed in page sequence order: 123, 123, 123, 123, instead of copy number order: 1111, 2222, 3333.

• Cartridge-free solid ink

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Options and Upgrades

You can order additional feeder trays, memory, and a hard drive if these items are not standard on your printer. To see which options are installed on your printer, print the Configuration page. For details, see

Configuration Page on page 23.

• Hard drive

• Automatic 2-sided printing

• 1, 2, or 3 additional 525-sheet feeder trays

•Memory

For ordering options and upgrades, contact your local reseller or go to the Xerox Supplies website for your printer:

• ColorQube 8570 printer: www.xerox.com/office/CQ8570supplies

• ColorQube 8870 printer: www.xerox.com/office/CQ8870supplies

ColorQube 8570/8870 Color Printer User Guide

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Information Pages

This section includes:

• Menu Map on page 23

• Configuration Page on page 23

• Other Information Pages on page 24

• Sample Pages on page 25

Your printer comes with a set of information pages to help you track the printer’s performance and diagnose problems so you can obtain the best results from your printer. You access these pages from the printer control panel. Print the Menu Map to see where these information pages are located in the control panel menu structure.

The Menu Map and Configuration page are two commonly-used information pages.

Menu Map

The Menu Map information page lists all main and second-level control panel menu headings. Use the Menu Map to help you navigate to each of the printer’s functions and for getting to know your printer’s capabilities and settings.

To print the Menu Map:

1. On the printer control panel, select Information and then press the OK button.

2. Select Menu Map > OK.

Note: Print the Menu Map to see other information pages available for printing.

Configuration Page

The Configuration page lists information about the current configuration of your printer, including IP address, and is useful for network analysis and general troubleshooting.

To print the Configuration page:

1. On the printer control panel, select Information and then press the OK button.

2. Select Information Pages > OK.

3. Select Configuration Page > OK.

Note: You can also print Information pages from CentreWare Internet Services. For details, see Using CentreWare Internet Services on page 39.

See also:

Supported Paper Sizes and Weights on page 55

Other Information Pages on page 24

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Other Information Pages

The following Information pages are available from the printer control panel. For the menu location of each page, print the Menu Map. For details, see Menu Map on page 23.

Information Page Description

Paper Tips Page Lists supported paper and gives tips on setting up and loading

paper trays. For details, see Supported Paper Sizes and

Weights on page 55.

Supplies Usage Page Provides coverage information and part numbers for

reordering supplies.

Connection Setup Page Provides information about setting up your printer on a

network, or connecting directly to your computer on a Windows or Macintosh system.

Startup Page Contains basic printer configuration and network information.

Prints during the Startup Sequence when enabled, or if the printer detects an error during the Power-On Self Test diagnostics.

Usage Profile A summary page of printer-usage information.

PostScript Font List List of PostScript fonts available within the printer, or installed

on the printer’s hard drive if the optional hard drive is installed.

PCL Font List List of PCL fonts available within the printer, or installed on

the printer’s hard drive if the optional hard drive is installed.

Disk Directory Requires optional printer hard drive. Prints pages listing all

downloaded files on the hard drive, such as fonts and macros.

Troubleshooting Print Quality Page Lists common print-quality problems and tips for solving

them. For details, see Printing the Troubleshooting Print

Quality Page on page 164.

See also:

Print-Quality Problems on page 164

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Sample Pages

Your printer comes with a set of sample pages that demonstrate different printer functions.

Page Description

Graphics Demonstration Prints a page demonstrating the printer's ability to print a

graphic image.

Office Demonstration Prints a page demonstrating the printer's ability to print an

office graphic image.

2-Sided Demonstration Requires automatic 2-sided printing option. Prints two pages

on one sheet to demonstrate the printer's 2-sided printing ability.

Print Mode Demonstration Prints three copies of the Office Demonstration Page in each

print-quality mode to demonstrate printer speed and resolutions.

CMYK Sampler Pages Prints the multi-page CMYK Color Sampler chart.

RGB Sampler Pages Prints the multi-page RGB Color Sample chart.

PANTONE Color Sampler Pages Prints the multi-page PANTONE\256 Color Sampler chart.

To print Graphics, Office, or 2-Sided Demonstration sample pages:

1. On the printer control panel, select Information and then press the OK button.

2. Select Sample Pages > OK.

3. Select the desired sample page and then press OK.

4. Select one of the following:

• Single Print: prints a single sample page.

• Continuous Print: prints sample pages until you stop printing by pressing the Cancel button

on the printer control panel.

5. Press OK to print.

Note: These pages can also be printed from CentreWare® Internet Services in the Print tab. For

details, see Using CentreWare Internet Services on page 39.

See also:

Using Color Sampler Pages on page 167

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More Information

This section includes:

• ColorQube 8570 Printer on page 26

• ColorQube 8870 Printer on page 27

• Xerox Support Centre on page 28

You can obtain more information about your printer and its capabilities from the sources and Web links listed in the following tables.

ColorQube 8570 Printer

Information Source

Installation Guide Packaged with printer

Quick Use Guide Packaged with printer

User Guide (PDF) Packaged with printer on Software and

Documentation disc. Also available at:

www.xerox.com/office/CQ8570docs

System Administrator Guide www.xerox.com/office/CQ8570docs

Video Tutorials www.xerox.com/office/CQ8570docs

Recommended Media List United States: www.xerox.com/paper

Europe: www.xerox.com/europaper

Online Support Assistant www.xerox.com/office/CQ8570support

Tec h ni ca l Su ppo r t www.xerox.com/office/CQ8570support

PhaserSMART Technical Support www.phasersmart.com

Information about menus or error messages Control panel Help (?) button

Information pages Print from the control panel menu

ColorQube 8570/8870 Color Printer User Guide

ColorQube 8870 Printer

Information Source

Installation Guide Packaged with printer

Quick Use Guide Packaged with printer

User Guide (PDF) Packaged with printer on Software and

Documentation disc. Also available at:

www.xerox.com/office/CQ8870docs

System Administrator Guide www.xerox.com/office/CQ8870docs

Video Tutorials www.xerox.com/office/CQ8870docs

Recommended Media List United States: www.xerox.com/paper

Europe: www.xerox.com/europaper

Online Support Assistant www.xerox.com/office/CQ8870support

Tec h ni ca l Su ppo r t www.xerox.com/office/CQ8870support

Fea ture s

PhaserSMART Technical Support www.phasersmart.com

Information about menus or error messages Control panel Help (?) button

Information pages Print from the control panel menu

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Xerox Support Centre

The Xerox Support Centre utility provides a central location for accessing the following information:

• User manuals and video tutorials

• Solutions to troubleshooting problems

• Printer and supplies status

• Supplies ordering and recycling

• Answers to frequently asked questions

Note: You can download and install the Xerox Support Centre utility from a link on the Software

and Documentation disc, or from the Xerox Drivers and Downloads website:

• ColorQube 8570 printer: www.xerox.com/office/CQ8570drivers

• ColorQube 8870 printer: www.xerox.com/office/CQ8870drivers

Xerox Support Centre is available for systems with Windows XP SP1 and later or Mac OS X, version 10.3 and higher.

To start the Xerox Support Centre utility:

1. Select one of the following options:

• Windows: Double-click the Xerox Support Centre icon on your

desktop.

• Macintosh: Click the Xerox Support Centre icon in the dock.

2. Select your printer from the Select Printer drop-down list.

Note: You must have an Internet connection to view manuals and videos on the website.

ColorQube 8570/8870 Color Printer User Guide

Installation and Setup

This chapter includes:

• Installation and Setup Overview on page 30

• Assigning the Printer’s IP Address on page 32

• Using CentreWare Internet Services on page 39

• Installing the Software on page 41

• Power Saver Settings on page 48

ColorQube 8570/8870 Color Printer

User Guide

Installation and Setup

Installation and Setup Overview

This section includes:

• Choosing a Connection Method on page 30

• Connecting to a Network on page 31

• Connecting Directly Using USB on page 31

Before you can use your printer, you must:

1. Make sure the printer is connected correctly and turned on.

2. Install software drivers and utilities. The software installation procedure depends on your connection type (network or USB).

3. Configure the software.

Choosing a Connection Method

You can connect to your printer over a network using an Ethernet cable, or directly using a USB cable. Hardware and cabling requirements vary for the different connection methods. Routers, network hubs, network switches, modems, Ethernet and USB cables are not included with your printer and must be purchased separately.

Printing the Connection Setup Page

Your printer comes with a Connection Setup information page, which includes illustrations, to help you with setup. The Connection Setup page is set to print the first time the printer is turned on if there is paper in one of the trays. If you need to print the page again, use the following instructions.

To print the Connection Setup page:

1. Plug in the printer, turn it on, then let it warm up.

2. On the printer control panel, select Printer Setup and then press the OK button.

3. Select Connection Setup > OK.

4. Select Connection Setup Page > OK.

Note: For more connection information and illustrations, refer to the Installation Guide that came

packaged with your printer.

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