Xerox 6200 Service Manual

PHASER® 6200

COLOR LASER PRINTER

Service Manual

Warning

The following servicing instructions are for use by qualified service personnel only. To avoid personal injury, do not perform any servicing other than that contained in the operating instructions, unless you are qualified to do so.

First Printing: March 2002 071-0784-00

Contents of this publication may not be reproduced in any form without permission of Xerox Corporation.

Xerox, and all product names and product numbers mentioned in this publication are trademarks.

Other marks are trademarks or registered trademarks of the companies with which they are associated.

ii	Phaser 6200 Color Laser Printer - Service Manual

Service Terms

Manual Terms

Various terms are used throughout this manual to either provide additional information on a specific topic or to warn of possible danger that might be present during a procedure or action. Be aware of all symbols and terms when they are used, and always read NOTE,

CAUTION and WARNING messages.

Note:	A NOTE may indicate an operating or maintenance
	procedure, practice or condition that is necessary to
	efficiently accomplish a task.
	A NOTE may also provide additional information related to a
	specific subject or add a comment on the results achieved
	through a previous action.
Caution	A CAUTION indicates an operating or maintenance
	procedure, practice or condition that, if not strictly
	observed, could result in damage to, or destruction of,
	equipment.

Warning: A WARNING indicates an operating, or maintenance procedure, practice or condition that, if not strictly observed, could result in injury or loss of life.

PL: Correspondes to the FRU Parts List.

RRP: Correspondes to the FRU Dissassembly Removal and Replacement Procedures.

Product Terms

Caution: A personal injury hazard exists that may not be apparent. For example, a panel may cover the hazardous area.

Danger: A personal injury hazard exists in the area where you see the sign.

iii

Power Safety Precautions

Power source

For 110 VAC printers, do not apply more than 140 volts RMS between the supply conductors or between either supply conductor and ground. Use only the specified power cord and connector. For 220 VAC printers, do not apply more than 264 volts RMS between the supply conductors or between either supply conductor and ground. Use only the specified power cord. This manual assumes that the reader is a qualified service technician.

Warning: Plug the three-wire power cord (with grounding prong) into a grounded AC outlet only. If necessary, contact a licensed electrician to install a properly grounded outlet. If the product loses its ground connection, contact with conductive parts may cause an electrical shock.

Disconnecting Power

Warning: Turning the power off using the On/Off switch does not completely de-engergize the printer. You must also disconnect the printer power cord from the AC outlet. Position the power cord so that it is easily accessible during servicing so that you may power down the printer during an emergency.

Disconnect the power plug by pulling the plug, not the cord. Disconnect the power cord in the following cases:

■if the power cord or plug is frayed or otherwise damaged,

■if any liquid or foreign material is spilled into the case,

■if the printer is exposed to any excess moisture,

■if the printer is dropped or damaged,

■if you suspect that the product needs servicing or repair,

■whenever you clean the product.

iv	Phaser 6200 Color Laser Printer - Service Manual

Electrostatic Discharge (ESD) Precautions

Some semiconductor components , and the respective sub-assemblies that contain them, are vulnerable to damage by Electrostatic discharge (ESD). These components include Integrated Circuits (ICs), Large-Scale Integrated circuits (LSIs), field-effect transistors and other semiconductor chip components. The following techniques will reduce the occurrence of component damage caused by static electricity.

Caution Be sure the power is off to the chassis or circuit board, and observe all other safety precautions.

■Immediately before handling any semiconductor components assemblies, drain the electrostatic charge from your body. This can be accomplished by touching an earth ground source or by wearing a wrist strap device connected to an earth ground source. Wearing a wrist strap will also prevent accumulation of additional bodily static charges. (Be sure to remove the wrist strap before applying power to the unit under test to avoid potential shock.)

■After removing a static sensitive assembly from its anti-static bag, place it on a grounded conductive surface. If the anti-static bag is conductive, you may ground the bag and use it as a conductive surface.

■Do not use freon-propelled chemicals. These can generate electrical charges sufficient to damage some devices.

■Do not remove a replacement component or electrical sub-assembly from its protective package until you are ready to install it.

■Immediately before removing the protective material from the leads of a replacement device, touch the protective material to the chassis or circuit assembly into which the device will be installed.

■Minimize body motions when handling unpackaged replacement devices. Motion such as your clothes brushing together, or lifting a foot from a carpeted floor can generate enough static electricity to damage an electro-statically sensitive device

■Handle IC’s and EPROM’s carefully to avoid bending pins.

■Pay attention to the direction of parts when mounting or inserting them on Printed Circuit Boards (PCB’s).

Service Safety Summary

General Guidelines

For qualified service personnel only: Refer also to the preceding Power Safety Precautions.

Avoid servicing alone: Do not perform internal service or adjustment of this product unless another person capable of rendering first aid or resuscitation is present.

Use care when servicing with power: Dangerous voltages may exist at several points in this product. To avoid personal injury, do not touch exposed connections and components while power is on. Disconnect power before removing the power supply shield or replacing components.

Do not wear jewelry: Remove jewelry prior to servicing. Rings, necklaces and other metallic objects could come into contact with dangerous voltages and currents.

Power source: This product is intended to operate from a power source that will not apply more then 264 volts rms for a 220 volt AC outlet or 140 volts rms for a 110 volt AC outlet between the supply conductors or between either supply conductor and ground. A protective ground connection by way of the grounding conductor in the power cord is essential for safe operation.

Warning Labels

Read and obey all posted warning labels. Throughout the printer, warning labels are displayed on potentially dangerous components. As you service the printer, check to make certain that all warning labels remain in place.

Safety Interlocks

Make sure covers and panel are in place and that all interlock switches are functioning correctly after you have completed a printer service call. If you bypass an interlock switch during a service call, use extreme caution when working on or around the printer.

CLASS 1 LASER PRODUCT

The Phaser® 6200 Color Laser Printer is certified to comply with Laser Product Performance Standards set by the U.S. Department of Health and Human Services as a Class 1 Laser Product. This means that this is a class of laser product that does not emit hazardous laser radiation; this is possible only because the laser beam is totally enclosed during all modes of customer operation. When servicing the printer or laser unit, follow the procedures specified in this manual and there will be no hazards from the laser.

vi	Phaser 6200 Color Laser Printer - Service Manual

Servicing Electrical Components

Before starting any service procedure, switch off the printer power and unplug the power cord from the wall outlet. If you must service the printer with power applied, be aware of the potential for electrical shock.

Warning: Turning the power off using the On/Off switch does not completely de-energize the printer. You must also disconnect the printer power cord from the AC outlet. Position the power cord so that it is easily accessible during servicing so that you may power down the printer during an emergency.

Warning: Do not touch any electrical component unless you are instructed to do so by a service procedure.

S7300-02

Servicing Mechanical Components

Manually rotate drive assemblies to inspect sprockets and gears.

Warning: Do not try to manually rotate or manually stop the drive assemblies while any printer motor is running.

S7300-03

Servicing Fuser Components

Warning: This printer uses heat to fuse the toner image to a sheet of paper. The Fuser Assembly is very hot. Turn the printer power off and wait at least 5 minutes for the Fuser to cool before you attempt to service the Fuser Assembly or adjacent components.

vii

Regulatory Specifications

Federal Communications Commission Compliance

The equipment described in this manual generates and uses radio frequency energy. If it is not installed properly in strict accordance with Xerox instructions, it may cause interference with radio and television reception or may not function properly due to interference from another device. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

■Reorient or relocate the receiver (device being interfered with).

■Increase the separation between the printer and the receiver.

■Connect the printer into an outlet on a circuit different from that which the receiver is connected.

■Route the interface cables on the printer away from the receiver

■Consult the dealer, Xerox service, or an experienced radio/television technician for help.

Changes or modifications not expressly approved by Xerox can affect the emission and immunity compliance and could void the user's authority to operate this product. To ensure compliance, use shielded interface cables. A shielded parallel cable can be purchased directly from Xerox at www.xerox.com/officeprinting/6200supplies.

Xerox has tested this product to internationally accepted electromagnetic emission and immunity standards. These standards are designed to mitigate interference caused or received by this product in a normal office environment. This product is also suitable for use in a residential environment based on the levels tested.

In the United States this product complies with the requirements of an unintentional radiator in part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference; (2) this device must accept any interference received, including interference that may cause undesired operation.

This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications, ICES-003.

Le présent appareil numérique n'émet pas de bruits radioélectrique dépassant les limits applicables aux appareils numériques de la classe B prescrites dans le Réglement sur le brouillage radioélectrique édicté par le ministere des Communications du Canada, NMB-003.

Declaration of Conformity

Xerox Corporation, declares, under our sole responsibility that the printer to which this declaration relates, is in conformity with the following standards and other normative documents:

viii	Phaser 6200 Color Laser Printer - Service Manual

In the European Union

following the provisions of the Low Voltage Directive 73/23/EEC and its amendments:

EN 60950 (IEC 950)	"Safety of Information Technology Equipment including Electrical
	Business Equipment"

following the provisions of the Electromagnetic Compatibility Directive 89/336/EEC and its amendments:

	EN55022:1998	"Limits and Methods of measurement of radio interference
	(CISPR 22)	characteristics of Information Technology Equipment." Class B.
	(CISPR 22)

	EN61000-3-2:1995	“Part 3: Limits - Section 2: Limits for harmonic current emissions
	+A1:1998+A2:1998.	(equipment input current less than or equal to 16A per phase).”
	+A1:1998+A2:1998.
	(IEC61000-3-2)

	EN61000-3-3:1995	“Part 3: Limits - Section 3: Limitation of voltage fluctuations and
	(IEC61000-3-3)	flicker in low-voltage supply systems for equipment with rated
	(IEC61000-3-3)	current less than or equal to 16A.”
		current less than or equal to 16A.”

	EN55024:1998	"Information technology equipment - Immunity characteristics -
	(CISPR 24)	Limits and methods of measurement. "
	(CISPR 24)

CISPR 24 Immunity	Basic Standard	Test Specification
Phenomena

Electrostatic Discharge	IEC61000-4-2:1995	6kV Contact, 10kV Air

Radio-Frequency	IEC61000-4-3:1995	80-1000 MHz, 3V/m, 80% AM @
Electromagnetic Field		1KHz
(radiated)

Fast Burst Transients	IEC61000-4-4:1995	5/50 Tr/Th ns, 5kHz Rep. Freq
		0.5kV on Signal Lines
		1kV on AC Mains

Line Surge	IEC61000-4-5:1995	Combination wave
		2.0kV Common mode
		2.0kV Differential mode

Radio-Frequency	IEC61000-4-6:1996	0.15 - 80 MHz, 3V, 80% AM @ 1kHz
Electromagnetic Field
(Conducted)

Line voltage dips	IEC61000-4-11:1994	>95% dip for ½ cycle @ 50 Hz
		30% dip for 25 cycles @ 50 Hz

Line voltage drop-out	IEC61000-4-11:1994	>95% dropout for 250 cycles @ 50 Hz

This product, if used properly in accordance with the user's instructions is neither dangerous for the consumer nor for the environment. A signed copy of the Declaration of Conformity for this product can be obtained from Xerox.

Manual Organization

This Service Manual contains technical information for the Phaser 6200 Color Laser Printer, as well as complete Error Messages and Codes, Diagnostics, Disassembly/Reassembly (RRPs) procedures and a complete Field Replaceable Units (FRU) Parts List.

Frontis - Introductory, Safety and Regulatory Information

This is the section you are reading at this moment. It contains important safety information regarding technical components, regulatory agency requirements and information about the structure of this manual.

Chapter 1 - General Information

This chapter contains a general overview of the printer and basic information regarding printer specifications.

Chapter 2 - Error Messages and Codes

Information regarding front panel error codes and image processor diagnostics and fatal messages in tabular form.

Chapter 3 - Troubleshooting

This chapter discusses the most common troubleshooting problems encountered with: Printer Performance Problems, Image-Quality Problems and Electrical Problems.

Chapter 4 - Tests, Adjustments and NVRAM

This chapter provides information on how to use the service test prints, color registration, margin calibrations and resetting NVRAM to assist in analyzing and fine tuning printer performance.

Chapter 5 - Cleaning and Maintenance

A quick guide to routine cleaning and maintenance for the printer.

Chapter 6 - FRU Disassembly Removal and Replacement Procedures (RRPs)

This large chapter provides many procedures and illustrations for removing and replacing key Field Replaceable Units (FRUs) within the print engine.

Chapter 7- FRU Parts List

This is the parts list for the Field Replaceable Units. This chapter contains exploded views of the FRUs as well as part numbers for items available as FRUs.

x	Phaser 6200 Color Laser Printer - Service Manual

Chapter 8 - Theory of Operation

This chapter covers the detailed processes for the printer’s major assemblies: switches and sensors, drives and gears, and the paper path.

Chapter 9 - Plug/Jack Locator Maps

This chapter contains detailed Plug/Jack locator maps for all wiring harnesses within the printer.

Chapter 10 - Wiring Diagram

The Master Wiring Diagram is contained in this chapter.

xii	Phaser 6200 Color Laser Printer - Service Manual

Power Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv Electrostatic Discharge (ESD) Precautions . . . . . . . . . . . . . . . . . v Service Safety Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi Servicing Electrical Components . . . . . . . . . . . . . . . . . . . . . . . . . vii Regulatory Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii Manual Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x

General Information

Phaser 6200 Color Laser Printer Overview . . . . . . . . . . . . . . . . . . . . 2

Printer Memory and RAM Capabilities. . . . . . . . . . . . . . . . . . . . . 3

Parts of the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

CRC Life Counter Behavior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Front Panel Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Image Processor Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Printer Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Functional Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Environmental Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Media and Tray Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . .14

Error Messages and Codes

Service Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Using the Troubleshooting Procedures . . . . . . . . . . . . . . . . . . . .21

Service Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Service Diagnostics Tests and Functions Table . . . . . . . . . . . . .24

Troubleshooting Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Troubleshooting

System Boot Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

Power On Self Test (POST) . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

POST Diagnostics Test Descriptions. . . . . . . . . . . . . . . . . . . . . .85

Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86

Front Panel and Printer Malfunctions . . . . . . . . . . . . . . . . . . . . . . . . .87

Table of Contents

xiii

Engine Power-Up Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

AC Power Supply Troubleshooting . . . . . . . . . . . . . . . . . . . . . . .88

DC Power Supply Troubleshooting . . . . . . . . . . . . . . . . . . . . . . .88

Media Jams and the Paper Path . . . . . . . . . . . . . . . . . . . . . . . . . . . .90

Operating System and Application Problems. . . . . . . . . . . . . . . . . . .92

Macintosh printing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

Windows printing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

Network Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93

Print-Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94

Test Prints, Adjustments and NVRAM

109

Service Test Prints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Analyizing the CMYK Sample Page . . . . . . . . . . . . . . . . . . . . . 110

Analyizing the RGB Sample . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Analyizing the Test Pattern Sample. . . . . . . . . . . . . . . . . . . . . . 111

Analyizing the 600 x 600 Service Test Print . . . . . . . . . . . . . . . 112

Color Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Color Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Margin Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Resetting NVRAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

PostScript NVRAM Resets . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Service Diagnostics PostScript NVRAM Resets . . . . . . . . . . . . 116

Cleaning and Maintenance	117
FRU Disassembly
Removal and Replacement Procedures	119
Orientation of the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	123
General Notes on Disassembly . . . . . . . . . . . . . . . . . . . . . . . . .	124
FRU Parts List	253

xiv Phaser 6200 Color Laser Printer - Service Manual

Theory of Operation

301

Summary of the Printing Process. . . . . . . . . . . . . . . . . . . . . . . . . . . 302

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 304

Print Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 304

Printer Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305

Control of Paper Size. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305

Laser Quantity Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305

Process Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306

Bias Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306

Toner Density Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 307

Color Registration Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310

Transfer Roller Assembly Control . . . . . . . . . . . . . . . . . . . . . . . 311

Toner Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 312

Fuser Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313

Paper Path of the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314

Paper Path Route. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315

Major Assemblies and Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . 316

Plug/Jack Locator Maps	341
Print Engine Plug/Jack Locator Table . . . . . . . . . . . . . . . . . . . . . . .	341
High-Capacity Feeder Plug/Jack Locator Table. . . . . . . . . . . . . . . .	349
Wiring Diagrams	351

Main Wiring Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 352

Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353

Paper Tray 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 354

Drive Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355

Developer Section 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356

Developer 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357

Fuser Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 358

Laser Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 359

Xerographics 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360

Xerographics 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 361

Paper Feed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 362

Image Processor Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 363

High-Capacity Feeder Wiring Diagrams. . . . . . . . . . . . . . . . . . . . . . 364

Drive Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 365

Paper Tray 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 366

Paper Tray 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 367

Table of Contents

xvi Phaser 6200 Color Laser Printer - Service Manual

General Information

The Xerox Phaser® 6200 Color Laser Printer Service Manual is the primary document used for repairing, maintaining and troubleshooting the printer.

To ensure complete understanding of the product, participation in Xerox Phaser 6200 Service Training is recommended.

S6200-001

Phaser 6200 Color Laser Printer shown with the optional High-Capacity Feeder

General Information

Phaser 6200 Color Laser Printer

Overview

The Phaser 6200 Color Laser Printer combines a single-pass, tandem color laser design with an image processor supporting PostScript 3 and PCL5c. The Phaser 6200 is a high performance, A4, 16 ppm desktop color laser printer with a resolution up to 2400 x 600 dpi.

The Phaser 6200 has four configurations. The main difference is optional networking, standard memory, optional High-Capacity Feeder (HCF), duplexing and optional internal hard drive.

A replaceable “Configuration Upgrade Chip” holds configuration information that enables or disables built-in features as described below.

Phaser 6200B The Phaser 6200B is a base configuration, entry-level, single pass color laser printer. The printer comes standard with 64 Mbytes of memory, resolution of 600 x 600 dpi, USB and Parallel support, a built in Multi-Purpose Tray and a 500-sheet universal paper tray.

Phaser 6200N The Phaser 6200N is the networking configuration. This configuration includes all the features of the 6200B, but comes with 128 Mbytes of memory, built-in 10/100 Ethernet networking capabilities, job pipelining, enhanced print mode and a resolution up to 2400 x 600 dpi.

Phaser 6200DP The Phaser 6200DP is the plus configuration. The printer includes all the features of the 6200N, but comes standard with 128 Mbytes of memory, builtin auto-duplexing, PDF and Photo Mode support.

Phaser 6200DX The Phaser 6200DX is the marketing configuration. The printer includes all the features of the 6200DP, but comes standard with 256 Mbytes of memory, a 1000-sheet High-Capacity Feeder Assembly with wheels and an internal 10+ Gbyte hard drive.

Page Description Languages (PDL)

■PCL5c (not available on the Phaser 6200B)

■Adobe PostScript 3

■PDF (not available on the Phaser 6200B, requires internal hard drive)

Resident Fonts

■136 PostScript Type 1

■115 Central European PostScript Type 1

■46 PCL fonts (more fonts are available with the optional internal hard drive)

2	Phaser 6200 Color Laser Printer - Service Manual

Proof Jobs. A proof job is a specific case of a multiple-copy job. With a proof job, the customer assigns a password and copy count at the client workstation before printing. The first set of prints are printed immediately. The original number of requested sets are printed after the customer enters the matching password on the printer’s control panel. The customer has the option of printing the original number of requested sets or deleting the job. Since more than one job may be associated with the same password, the customer can print all the jobs, delete all the jobs, or select or delete individual jobs. A proof job that has not been printed is retained on the optional internal hard drive through power cycles.

Secure Jobs. Secure printing allows the customer to defer printing of a job until a matching password is entered from the control panel. The customer assigns the password at the client workstation before printing. The job is stored, and printing is delayed until the password is entered on the printer’s control panel. Since more than one job can have the same password, all secure jobs with the same password are printed. A secure job that has not been printed or released is retained on the internal hard drive through power cycles.

Saved Jobs. Saved print allows the user to save print jobs to the internal hard drive of the printer. The print job is not deleted after printing, it is stored on the hard drive for print on demand. This function requires an internal hard drive.

Printer Memory and RAM Capabilities

The printer features two slots which accept 64, 128 and 256 Mbyte of SDRAM. All combinations are allowed for 64, 128, 192, 256, 320, 384 and 512 Mbytes.

■PC133 DRAM Standard

■144 Pin SODIMM

■Serial Presence Detect

■3.3 Volt

The Startup Page and the Configuration Page list the amount of RAM installed in the printer.

If the memory does not meet the above specifications, it will be ignored by the printer.

General Information

Parts of the Printer

1
2	7
	8
3
4
5	9
6

S6200-005

No. Description

1Top Cover (Output Tray)

2Control Panel (Front Panel)

3Front Cover

4Multi-Purpose Tray

5Universal Paper Tray 1

6High-Capacity Feeder with Tray 2 and Tray 3

7Door Latch B

8Door Latch A

9Power On/Off Switch

4	Phaser 6200 Color Laser Printer - Service Manual

S6200-006

No. Description

1Top Cover

2Toner Cartridge

3AC Power Cord Plug

4Image Processor Board

5Paper Tray Rear Cover

General Information

1 2 3

	S6200-008a
4	3

S6200-008b

No. Description

1Transfer Roller

2Imaging Unit

3Door C

4Fuser Assembly

6	Phaser 6200 Color Laser Printer - Service Manual

CRC Life Counter Behavior

Internal counters track Customer-Replaceable Consumables (CRCs) life usage and store the values in NVRAM. The image processor board monitors these counters in order to display the near end-of-life and end-of-use messages.

Life ratings are based on 5% coverage. Imaging Unit average 4 page job length.

Customer-Replaceable Consumable (CRC)	Print Life

Toner Cartridges*	High-Capacity	8,000	(B50)
*(Black Toner Cartridge Standard Capacity is 4,000)	Standard-Capacity 3,000

Imaging Unit	30,000		(B50)

Fuser Assembly	60,000		(B10)

Transfer Roller and Waste Box	15,000		(B50)

Customer-Replaceable Unit (CRU)

Feed Roller Kit	up to 100,000

General Information

Front Panel Configuration

The Front Panel consists of one tricolor LED, a display window and six functional keys. These keys navigate the menu system, perform functions and select modes of operation for the printer.

LED indicators:

■Green = Ready to Print or Printing

■Flashing Green = Receiving, Processing Data, Printing or Power Saver Mode

■Flashing Yellow = Warning

■Flashing Red = Error

3 5

P h a s e r 6 2 0 0

	1	2	4 6	7 8	S6200-004
Phaser 6200 Front Panel Configuration
Front Panel Key Descriptions

1	LED (Power/Status)		5	Up Arrow Key - scrolls up the menu
				system

2	Graphic front panel display		6	Down Arrow Key - scrolls down the
				menu system

3	Cancel Key		7	OK (select) Key

4	Back Key		8	Information Key - for additional
				explanation or help

Front Panel Shortcuts

Mode			Press this selection at Power On

Skip execution of POST diagnostics			OK

Print Service Diagnostics Map			INFO

Reset PostScript NVRAM			BACK+OK

Password Bypass			UP+DOWN

Enter Service Diagnostics			BACK+INFO

8	Phaser 6200 Color Laser Printer - Service Manual

Image Processor Board

The following components need to be transferred from the old board when installing a new Image Processor Board in the printer. See RRP 12.8 for information on replacing the Image Processor Board.

			pin 1
1	2	3	4	S6200-270

Top View

No. Description

1Hard Drive (optional)

2Configuration Upgrade Chip (“i” Button)

3NVRAM

4Memory (RAM) DIMM 1 and DIMM 2

Rear Panel Configuration Interfaces

■IEEE 1284 Parallel

■Ethernet 10BaseT and 100BaseTx

■USB

General Information

Printer Specifications

Physical Dimensions - Printer

Dimensions	Value

Height:	445 mm (17.52 in.)

Width:	439 cm (17.28 in.)

Depth:	638 mm (25.12 in.)

Weight:	Approximately 36.5 kg (80.5 lb.) Print engine
	Approximately 56.5 kg (124.5 lb.) with Paper Tray(s) installed

Physical Dimensions - Optional High-Capacity Feeder

Dimensions	Value

Height:	336 mm (13.23 in.) Optional Paper Tray Assembly

Width:	439 cm (17.28 in.)

Depth:	563 cm (22.17 in.)

Weight:	Approximately 15 kg (33 lb.) no Paper Tray(s) installed
	Approximately 20 kg (44 lb.) with Paper Tray(s) installed

Printer Clearances

Clearances	Value

Top:	350 mm (13.78 in.)

Left:	100 mm (3.94 in.)

Right:	150 mm (5.91 in.)

Front:	600 mm (23.62 in.)

Rear:	200 mm (7.87 in.)

Mounting surface level	Within 3 degrees of horizontal with all four feet in contact with the
tolerance:	surface.

10	Phaser 6200 Color Laser Printer - Service Manual

Functional Specifications

Characteristic	Specification

Printing process	Imaging System - 4-tandem drums, electro-photographic system
	using intermediate drum transfer rolls (IDTs).
	Exposure System - Semiconductor laser, simultaneous scanning
	by 4 beams.
	Development System - Dry type 2-component developer.
	Fusing System - Heat fusing, free nip-belt system.

Color medium	Cyan, Magenta, Yellow and Black Toner Cartridges

Resolution /	Standard & Draft	600 x 600 dpi
Addressability	Enhanced	2400 x 600 dpi* (Factory Default)
	Enhanced	2400 x 600 dpi* (Factory Default)
	Photo	1200 x 1200 dpi**
	* Not available on the Phaser 6200B.
	** Not Available on the Phaser 6200B or Phaser 6200N.

Operating Modes	Running Mode: Print Engine capable of making prints immediately.
	Ready Mode: 20 seconds from completion of a print.
	Sleep/ Low Power/ Power Saver Mode: entered after a specified
	period of Print Engine inactivity since completion of the last print.

Continuuous Operating	Mode	Paper Size / wt g/m2	Simplex	Duplex
Printing Speed	600 dpi	Letter / A4
	600 dpi	Letter / A4
ppm = pages per minute		65 -105	16 ppm	10 ipm
ppm = pages per minute		100-159	8 ppm	N/A
ipm = image per minute		160-216	8 ppm	N/A
	1200/2400 dpi	Letter / A4
		65 -105	8 ppm	5 ipm
		100-159	8 ppm	N/A
		160-216	8 ppm	N/A
	600/1200 dpi	Envelope/Postcard
		160-216	8 ppm	N/A
	Mode	OHP
	600 dpi	Letter / A4	8 ppm	N/A
	1200 dpi	Letter / A4	8 ppm	N/A

Cleaning Cycle interval	Print speed will be reduced if the print job is larger than the cleaning
for continuous printing	cycle interval.
	IU Print Volume	Standard/Draft	Enhanced/Photo
		pages	pages
	0 - 5 K Pages	48	24
	5 - 10 K Pages	32	16
	10 - 15 K Pages	32	16
	15 - 20 K Pages	32	16
	20 - 25 K Pages	20	10
	25 - 30 K Pages	16	8

General Information

Functional Specifications (cont'd.)

Characteristic	Specification

First Print-Out	Mode	Tray 1	Tray 2	Tray 3 MPT
(in seconds)	Simplex, 600 dpi	15	16.5	18	14.5
(Letter/A4)	Simplex, 600 dpi	15	16.5	18	14.5
(Letter/A4)	Duplex, 600 dpi	23.5	25	26.5	23
	Simplex, 1200 dpi	24.5	27.5	30.5	23.5
	Duplex, 1200 dpi	39.5	42.5	45.5	38.5

Warm-up time	30 seconds from cold start (power off condition)

Electrical Specifications
Electrical specifications

Characteristic	Specification

Primary line voltages	100-120 V Printer - (97 - 132 V) 13 amp circuit
	220-240 V Printer - (198 - 264 V) 7-8 amp circuit

Primary line voltage	100-120 V Printer - 50/60 Hz + 2 Hz
frequency range	220-240 V Printer - 50/60 Hz + 2 Hz
	220-240 V Printer - 50/60 Hz + 2 Hz

Power consumption	Mode	Condition	100/115 VAC		240 VAC
	Print Mode	Max.	850 W or less		850 W or less
	Ready Mode	Fuser On	180 W or less		180 W or less
	Sleep Mode	Fuser Off	45 W or less		45 W or less

12	Phaser 6200 Color Laser Printer - Service Manual

Environmental Specifications

Characteristic	Specification

Temperature:	Optimal print-quality range: 62o to 80o F (17o to 26o C)
Operating	10o C to 32o C (50o F to 90o F)
Transportation	-30o C to +50o C (-22o F to 122o F)
Storage
24 month maximum	Normal: 0o C to 35o C (32o F to 95o F)
1 month maximum	Severe: -20o C to 40o C (-4o F to 104o F)
Humidity	Optimal print-quality range: 35% to 70%
Operating	10% - 85%
Transportation	30% - 85%
Storage	5% - 95%

Altitude
Operating	0 - 2,500 meters (8,000 ft.)
Transportation	0 - 6,092 meters (20,000 ft.)

Acoustic Noise	35.0db or less
Idle	53.0db or less (Full Speed) (5.3 B)
Printing	70.0db or less (Half Speed) (7.0 B)

General Information

Media and Tray Specifications

	Specification				Trays

Printable	Minimum margins = 5 mm (0.2 in.) on all sides				All Trays
Area	Maximum paper size = 215.9 mm x 355.6 mm (8.5 in. x 14 in.)
	Maximum paper size = 215.9 mm x 355.6 mm (8.5 in. x 14 in.)
	Minimum paper size = 88.9 mm x 139.7 mm (3.5 in. x 5.5 in.)

Usable	Paper Type		Size
paper sizes	Letter		8.5 x 11 in.		All Trays
	Legal		8.5 x 14 in.		All Trays
	Executive		7.25 x 10.5 in.		All Trays
	Statement		5.5 x 8.5 in.		MPT Only
	US Folio		8.5 x 13 in.		All Trays
	A4		210 x 297 mm		All Trays
	A5		148 x 210 mm		MPT Only
	A6		105 x 148 mm		MPT Only
	B5 JIS		182 x 257 mm		All Trays
	ISO B5		176 x 250 mm		MPT Only
	Custom Size				MPT Only

Supported	Type		Weight
paper	Plain Paper		64 - 90 g/m2 (17 - 24 lb. Bond)		All Trays
types and	Heavy Plain Paper		85 - 105 g/m2 (22 - 28 lb. Bond)		All Trays
weights	Phaser 6200 Transparency ONLY				MPT & Tray 1
	Thin Card Stock		100 - 163 g/m2 (26 - 60 lb. Cover)		MPT Only
	Thick Card Stock		160 - 216 g/m2 (59 - 80 lb. Cover)		MPT Only
	Labels		N/A		MPT Only
	Letterhead		85 - 105 g/m2 (22 - 28 lb. Bond)		All Trays
	Glossy Coated Paper		120 - 163 g/m2 (81 - 110 lb. Book		MPT Only
	Business and Greeting Card N/A				MPT Only
	CD/DVD Labels and Inserts		N/A		MPT Only
	Digital Photo Paper		120 - 163 g/m2 (81 - 110 lb.)		MPT Only
Supported	Envelopes Weight		20 - 24 lb. Bond
envelopes	Commercial #10		4.12 x 9.5 in
	Commercial #10		4.12 x 9.5 in
	Monarch Envelope		3.87 x 7.5 in		MPT Only
	A7 Envelope		5.25 x 7.25 in		MPT Only
	A7 Envelope		5.25 x 7.25 in
	Custom
	DL Envelope		110 x 220 mm
	C5 Envelope		162 x 229 mm
	C6 Envelope		114 x 162 mm
	B5 Envelope		176 x 250 mm
	Envelopes with hot melt type glue are not supported in this
	printer.

Specialty	Premium Phaser 6200 Transparencies
Media	Letter	216 x 279 mm		8.5 x 11 in.	MPT and
	Letter	216 x 279 mm		8.5 x 11 in.	MPT and
	A4	210 x 297 mm		8.27 x 11.69 in.	Tray 1 Only
	A4	210 x 297 mm		8.27 x 11.69 in.
	Other sizes will be handled through the Multi-Purpose Tray with
	use of the custom size option.

14	Phaser 6200 Color Laser Printer - Service Manual

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