Xblue Networks 45p SLT User Manual

45p SLT User Guide

Record of Revision

Release Date Version Supersedes Description June 2006 Initial Release Initial Release

© Copyright XBLUE Networks, LLC 2006 XBLUE Networks reserves the right to make changes in specifications at any time without notice. All of the information in this document is believed to be accurate and reliable, but is not warranted to be true in all cases.

1 Single Line Telephone User Guide.......................................................5

Introduction......................................................................................................................5

Feature Codes.............................................................................................................................................. 5

Feature Code Operation ...................................................................................................7

Accessing Specific CO Lines........................................................................................................................ 7

Account Code............................................................................................................................................... 8

Authority Code (Traveling Class of Service)............................................................................................... 8

Call Attendant (Operator) ........................................................................................................................... 8

Call Back – Extension.................................................................................................................................. 9

Call Forward Extension............................................................................................................................... 10

Call Pickup Group....................................................................................................................................... 11

Do Not Disturb.............................................................................................................................................12

Extension Password / Phone Lock...............................................................................................................12

Extension Pickup Groups............................................................................................................................. 13

Extension Reminder..................................................................................................................................... 13

Flash – Telephone Company Line................................................................................................................ 13

Forced Intercom Tone Ring.......................................................................................................................... 14

Group Call Pickup..................................... ............................................................ ...................................... 14

Hold ............................................................................................................................................................. 14

Last Number Redial ..................................................................................................................................... 15

Least Cost Routing.......................... ............................... ............................... ............................................... 15

Message W aiting.......................................................................................................................................... 15

Page.............................................................................................................................................................16

Page (Meet Me) ........................................................................................................................................... 16

Phone Lock / Unlock.................................................................................................................................... 16

Pulse to Tone (DTMF) Conversion.............................................................................................................. 17

Recall ........................................................................................................................................................... 17

Reminder Tones................................... ............................... ............................... ...........................................18

Single Line Telephone - Flash............................................ .. ................................ ........................................ 18

Speed Dial (ABBR) – Extension /System ..................................................................................................... 19

Transfer........................................................................................................................................................ 19

Warning Tone / CO Line Call Limiter.......................................................................................................... 20

Voice Processing System..................................................................................................21

Using your Mailbox ..................................................................................................................................... 21

Set up............................................................................................................................................................ 21

Listening to Messages..................................................................................................................................23

TOC

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TOC

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1 Single Line Telephone

User Guide

Introduction

Single Line or Analog telephones, like you use at home, have not changed significantly in many years. Generally, Analog telephones are basic in design and have very few features. However, when attached to a business PBX system, like this one, you will find that Single Line Telephones (SLT) has access to many of the same features that the digital telephones.

FeatureCodes

Feature codes may be dialed at the time of operation. In several cases, the “Flash” button or Hook-Switch Flash must be pressed, which allows the system to give the SLT new dial tone, and access to additional features.

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Single Line Telephone User Guide

TABLE 1.1 Telephone Feature Codes

Feature Single Line telephone

Access Specific CO Line # 0(x) Account Code 4 Attendant 0

Feature Codes

Authority Code (traveling COS) # 55 Call Back #91 Call Forward #2(y) Y =

Call Pickup Directed #54 Call Pickup Group #53 Camp On (Busy Extension) Ext + 2 Camp On (Busy CO Line) # CO Line Access 9 Directed Call Pick Up # 53 Do Not Disturb (DND) # 4 Extension Password - Phone Lock #97 Extension Reminder #92 Extension Reminder Delete F*92 Flash (PBX/CO) # 3 Group Call Pickup # 54 Hold Retrieve (SLT) Same Extension * 6 Hold Retrieve (SLT) Different Extension * 7 EE EE=Extension Hot Line # #4 Last Number Redial #8 Message Waiting # 96 Send

0 - Idle Forward 1 - Busy Forward 2 - Direct Forward 3 - Follow Me 4 - No Answer 5 - Busy/No Answer 6 - External Forward

#*96 Cancel

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TABLE 1.1 Telephone Feature Codes

Feature Single Line telephone

Page # 50(Z) Z=

0 - All Call 1 - External Page Only 2 - System All Call 3 + g - Group All Call

g = 1 - 9 Page Answer (Meet Me) # 59 Phone Lock # 97 Pulse to Tone * Speed Dialing (SLT) # 1 to store

* 1 to Dial Voice Mail #64

Single Line Telephone User Guide

Accessing Specific CO Lines

FeatureCodeOperation

AccessingSpecificCOLines

#0(x)

To access an available line, dial 9 or to access a specific line or Dial # followed by 0(x), where (x) = the Line 1 - 9. This allows both Single Line and Digital Key t elephones the ability to access specific outside Lines rather than dialing the line group code.

Conditions:

1. The telephone company Line must be connected to the telephone company facility or

error tone will be heard.

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Single Line Telephone User Guide

AccountCode

Account codes are passwords that are verified in the database, which are used for two different reasons. One reason is to grant different dialing privileges, when a valid account code is entered, for example, it may temporarily grant access to long distance dialing. The second reason is to create a record, with the use of Station Message Detail Recording (SMDR). Extensions may be forced to use account codes before dialing out on any tele-

Account Code

phone company line or it can be voluntary. All Account codes are verified.

AuthorityCode(TravelingClassofService)

#55

Authority Codes are used to bring a more privileged Class of Service to an extension with a less privileged Class of Service. When using Authority Codes, the extension password must be entered.

1. Enter #55

2. Enter your extension number

3. Press Save

4. Enter your extension password

5. Press Save

Conditions:

1. Error tone is heard when an invalid account code is entered, and the telephone will

return to an idle state.

2. When a valid account code is dialed, the extension is connected to a CO Line, and the

Account Code’s Class of Service is verified before a call is placed.

CallAttendant(Operator)

The extension that is programmed as the Attendant may receive multiple internal calls via the Operator Code “0”.

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Single Line Telephone User Guide

Conditions:

1. The Operator Code (0) is in addition to the default assigned two-digit intercom number

for the extension.

2. The attendant two-digit extension number can be assigned to any feature button.

CallBack–Extension

#91

This feature allows the user to queue an extension, which is busy, in Do Not Disturb (DND) or idle. When a user sends a Call Back to a busy extension, the Call Back process will begin when the busy extension hangs up. When Call Back is sent to an idle extension, the Call Back process will begin once the user performs an operation at that extension and then hangs up.

Digital Telephone Operation: When the Call Back process begins the user will hear bursts of tone signaling them to pick

up the handset or press the LCD soft key under 'reply'. Then the queued extension begins ringing.

Call Back – Extension

Conditions:

1. To invoke a Call Back at an extension that is in the Voice Announce mode, the user must

press Force Tone Ringing (*).

2. When a Call Back alert is not answered at the extension that invoked the Call Back, the

display message “CBCK TO Ext xx (xx=extension number) be displayed until either they [reply] or [del].

3. The Call Back process begins when both the user’s extension and the called party's

extension are idle, on-hook.

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+ 20 hidden pages

Xblue Networks 45p SLT User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Introduction

Accessing Specific CO Lines

Account Code