Xantrex XPower Powerpack 300 PLUS User Guide

Owners Guide

XPower Powerpack

300 and 300 PLUS

About Xantrex

Xantrex Technology Inc. develops, manufactures and markets leading advanced
power electronic and control products for the Distributed, Mobile, and
Programmable Power markets. The company’s enabling technology converts raw
electrical power from any central, distributed, or backup power source into high­quality power required by electronic and electrical equipment. Its products are
sold under the Xantrex, Trace, Heart and Statpower brands.

Trademarks

XPower is a trademark of Xantrex International. Xantrex is a registered
trademark of Xantrex International.

Other trademarks, registered trademarks, and product names are the property of
their respective owners and are used herein for identification purposes only.

© May 2002 Xantrex International. All rights reserved.

Notice of Copyright

XPower™ Powerpack 300 and 300 Plus Owner’s Guide
© May 2002 Xantrex International. All rights reserved.

Disclaimer

UNLESS SPECIFICALLY AGREED TO IN WRITING, XANTREX TECHNOLOGY
INC. (“XANTREX”)

(a) MAKES NO WARRANTY AS TO THE ACCURACY, SUFFICIENCY OR
SUITABILITY OF ANY TECHNICAL OR OTHER INFORMATION PROVIDED IN
ITS MANUALS OR OTHER DOCUMENTATION.

(b) ASSUMES NO RESPONSIBILITY OR LIABILITY FOR LOSS OR DAMAGE,
WHETHER DIRECT, INDIRECT, CONSEQUENTIAL OR INCIDENTAL, WHICH
MIGHT ARISE OUT OF THE USE OF SUCH INFORMATION. THE USE OF ANY
SUCH INFORMATION WILL BE ENTIRELY AT THE USER’S RISK.

Date an d Re vision

May 2002, Revision 1

Part Number

445-0170-01-01

Contact I nformation

Phone [phone] (toll free in North America)

1-604-420-1585 (outside North America)

Fax: [phone] (toll free in North America)

1-604-420-1591 (outside North America)

Email: [e-mail]

Web: www.xantrex.com

About This Guide

Conventions Used

The following conventions are used in this guide.

WARNI NG

Warnings identify conditions that could result in
personal injury or loss of life.

CAUTI ON

Cautions identify conditions or practices that could
result in damage to the XPower™ Powerpack unit
or to other equipment.

Important: These notes describe an important action item

or an item that you must pay attention to.

Note: Notes describe additional information which may

add to your understanding of how to use the XPower
Powerpack.

Abo ut This Guide

Re ferences to XPower Powerpack

In this guide, both the XPower Powerpack 300 and the
XPower Powerpack 300 Plus (with the air compressor) are
referred to as XPower Powerpack when the information
applies to both models. However, when the information is
specific to one model, then reference is made specifically to
the XPower Powerpack 300 or to the XPower Powerpack
300 Plus.

Re lated I nformation

You can find more information about Xantrex Technology
Inc. as well as its products and services at www.xantrex.com

iv

I mportant Sa fety I nformation

The XPower Powerpack generates a similar type of AC
power as a normal household wall outlet. Operating the
XPower Powerpack incorrectly or misusing it may damage
the equipment or create hazardous conditions for the user.

Important: Before using your XPower Powerpack, be sure to
read and save these safety instructions.

Warnings and Ca utions

WARNI N G: Shock hazard . Keep Away
from Children.

The XPower Powerpack generates the same potentially
lethal AC power as a normal household wall outlet. Do
not insert foreign objects into the AC Outlet, the DC
Power Socket, the Jumper Cable Port, or the ventilation
holes. Do not expose this product to water, rain, snow,
or spray.

Do not open the XPower Powerpack except to replace
the internal battery. Have a qualified technician
complete any service work.

CAUTI ON

Do not connect any AC appliance with the neutral
conductor connected to ground to the XPower Powerpack.

v

Warnings and Cautions

CAUTI ON

Do not expose the XPower Powerpack to temperatures
over 104 °F (40 °C).

WARNI N G: Explosion haz ard

Do not use this product where there are flammable fumes
or gases, such as in the bilge of a gasoline powered boat,
or near propane tanks. Do not use this product in an
enclosure containing automotive-type lead acid batteries.
These batteries, unlike the sealed AGM battery in
XPower Powerpack, vent explosive hydrogen gas which
can be ignited by sparks from electrical connections.

When working on electrical equipment, always ensure
someone is nearby to help you in an emergency.

WARNI N G: Heated surface

Ensure at least 2 inches (5 cm) air space is maintained on
all sides of the XPower Powerpack. During operation,
keep away from materials that may be affected by high
temperatures such as blankets, pillows and sleeping bags.

CAUTI ON

The jump-start feature is designed for short term operation
only—less than 4 seconds. Operating the jump-start
feature for more than 4 seconds may cause damage to the
unit. Allow the XPower Powerpack to cool down for 3–4
minutes after each jump start.

CAUTI ON: XPower Powerpack 300 Plus

The compressor is designed for short term operation only.
Operating the compressor over an extended period of time
will cause the compressor unit to overheat and may cause
damage. Allow the compressor to cool down for 10
minutes after each 10 minutes of continuous operation.

vi

Precautions When Working Wit h Batteries

Precautions When Work ing With
Batteries

WARNI NG: Explosion and Fire Hazard

1. Follow all instructions published by the battery
manufacturer and the manufacturer of the equipment in
which the battery is installed.

2. Make sure the area around the battery is well ventilated.

3. Never smoke or allow a spark or flame in vicinity of the
engine or batteries.

4. Be careful not to drop a metal object on the battery or
allow a metal tool to simultaneously touch the positive
and negative cable ends or battery terminals. It might
spark or short-circuit the battery or other electrical parts
and cause an explosion.

5. Remove personal metal items such as rings, bracelets,
necklaces, and watches when working with a lead-acid
battery. A lead-acid battery produces a short circuit
current high enough to weld a ring or other similar
objects to metal, causing a severe burn.

6. If you need to remove a battery, always remove the
positive terminal from the battery first. Make sure all
accessories are off so you don’t cause an arc.

7. Someone should be within range of your voice, or close
enough to come to your aid when you work near a lead­acid battery.

8. Have plenty of fresh water and soap nearby in case
battery acid contacts skin, clothing, and eyes.

9. Wear complete eye protection and clothing protection.
Avoid touching your eyes while working near batteries.

vii

Precautions for Using Rechargeable Appliances

10. If battery acid contacts skin or clothing, wash
immediately with soap and water. If acid enters your eye,
immediately flood it with running cold water for at least
twenty minutes and get medical attention immediately.

11. Keep a supply of baking soda on hand in the area of the
batteries. Baking soda neutralizes lead-acid battery
electrolyte.

Precautions for Using Rechar ge able
Appliances

Most rechargeable battery-operated equipment uses a
separate charger or transformer that is plugged into an AC
receptacle and produces a low voltage charging output.

Some chargers for rechargeable batteries can be damaged if
connected to the XPower Powerpack.

Do not use the following with the XPower Powerpack:

• Small battery-operated appliances like flashlights, razors,
and night lights that can be plugged directly into an AC
receptacle to recharge.

• Some chargers for battery packs used in hand power
tools. These affected chargers display a warning label
stating that dangerous voltages are present at the battery
terminals.

viii

Note: If you are unsure about using your rechargeable appliance

with the XPower Powerpack, contact the equipment manufacturer
to determine the rechargeable appliance’s compatibility with the
modified sinewave AC waveform of the XPower Powerpack.

Contents

I mportant Saf ety I nformation

Warnings and Cautions- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - v

Precautions When Working With Batteries - - - - - - - - - - - - - - - vii

Precautions for Using Rechargeable Appliances - - - - - - - - - - - viii

1Introduction

About the XPower Powerpack - - - - - - - - - - - - - - - - - - - - - - - - - 1

Comprehensive Protection - - - - - - - - - - - - - - - - - - - - - - - - - - - 2

2Features

Materials List - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3

XPower Powerpack Features - - - - - - - - - - - - - - - - - - - - - - - - - - 4

Front Panel Detail - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4

Air Compressor (XPower Powerpack 300 Plus only)- - - - - - - - - - 6

Right Side View - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7

Left Side View - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 8

Accessories- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 9

3Operation

Operating Conditions and Guidelines - - - - - - - - - - - - - - - - - - - 11

Choosing a Location - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 12

Using XPower Powerpack for the First Time - - - - - - - - - - - - - - 13

Recharging with the AC Charger - - - - - - - - - - - - - - - - - - - - - - 13

Operating AC Appliances - - - - - - - - - - - - - - - - - - - - - - - - - - - 14

Understanding AC Appliances - - - - - - - - - - - - - - - - - - - - - - 14

ix

Contents

Operating an AC Appliance - - - - - - - - - - - - - - - - - - - - - - - - 16

Operating 12 Volt DC Appliances - - - - - - - - - - - - - - - - - - - - - 17

Jump-starting a Vehicle Engine - - - - - - - - - - - - - - - - - - - - - - - 19

Using the Air Compressor: XPower Powerpack 300 Plus- - - - - - 21

Inflating Tires- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 21
Inflating Small Sports Equipment - - - - - - - - - - - - - - - - - - - - 22

Connecting to an External Battery - - - - - - - - - - - - - - - - - - - - - 23

4Maintenance

Battery Maintenance - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 25

Recharging the XPower Powerpack Battery - - - - - - - - - - - - - - - 26

Recharging with the AC Charger - - - - - - - - - - - - - - - - - - - - - 27
Recharging with the DC Charging Cable - - - - - - - - - - - - - - - 28
Recharging with a Generator’s Regulated 12 Volt DC Outlet - - 29
Recharging From a Solar Panel - - - - - - - - - - - - - - - - - - - - - - 30

Replacing the Internal Battery - - - - - - - - - - - - - - - - - - - - - - - - 30

Battery Life - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 30
Obtaining a Replacement Battery - - - - - - - - - - - - - - - - - - - - 31
Replacing the Battery - - - - - - - - - - - - - - - - - - - - - - - - - - - - 32

Replacing the Fluorescent Tubes - - - - - - - - - - - - - - - - - - - - - - 34

Replacing the External Fuse - - - - - - - - - - - - - - - - - - - - - - - - - 34

5 Troubleshooting

Common Problems - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 36

Buzz in Audio Equipment - - - - - - - - - - - - - - - - - - - - - - - - - 36
Television Interference - - - - - - - - - - - - - - - - - - - - - - - - - - - 36

Troubleshooting Reference - - - - - - - - - - - - - - - - - - - - - - - - - - 36

6 Specifications

Electrical Specifications - - - - - - - - - - - - - - - - - - - - - - - - - - - - 41

Physical Specifications - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 43

x

7 Warranty and Product I nformation

Warranty Information- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 45

Returning a Product - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 47

Out of Warranty Service - - - - - - - - - - - - - - - - - - - - - - - - - - - - 48

Contacting Xantrex Customer Service- - - - - - - - - - - - - - - - - - - 49

Contents

xi

xii

I ntroduction

1

About the XPower Powerp ack

Thank you for purchasing the XPower™ Powerpack.

Easy to use and designed for years of reliable service, the
XPower Powerpack can run many AC appliances and 12
volt DC appliances whenever you need power for work or
play, at home or on the road.

XPower Powerpack:

• Powers 115 volt AC appliances

• Powers 12 volt DC appliances

• Jump-starts vehicle engines

• Provides fluorescent lighting for emergency use

In addition, the XPower Powerpack 300 Plus with air
compressor inflates tires and small sports equipment.

1

Comprehensive Protection

Comprehensive Protection

Aut o matic overload

The XPower Powerpack has built-in protection against output
overload. If you connect an appliance to the AC Outlet that
draws more than 250 watts, or one which draws excessive
surge power, the power to the AC Outlet automatically shuts
off.

Overheating

The XPower Powerpack is protected from overheating. If the
inverter exceeds a safe temperature, power to the AC Outlet
automatically shuts off.

Low Battery Protection

Low battery protection protects the internal battery from
excessive discharge and possible damage. When the AC
Outlet On/Off switch is turned on, an audible alarm alerts you
when the internal battery is nearly discharged (10.7 volts DC)
and the unit turns off at 10.0 volts DC.

J ump-start Cables Safety Feature and Reverse Polarity Detection

The XPower Powerpack has a special jump-start safety
feature that eliminates the sparking that sometimes occurs
when the jump-start cables are connected to a battery. The
XPower Powerpack can also detect a reverse polarity
connection and notifies you with an audible alarm and a
Battery Clips Connected Improperly (red light).

The battery to be jump-started must have a terminal voltage
of at least 4 volts in order to work with the XPower
Powerpack.

2

Features

2

Materials List

Your XPower Powerpack package includes these items:

❐ XPower Powerpack 300 or XPower Powerpack 300 Plus
❐ Owner’s Guide
❐ AC Charger
❐ DC Charging Cable
❐ Jump-start Cables
❐ Accessory bag

The XPower Powerpack 300 Plus also includes:

❐ Two nozzle adaptors for the compressor
❐ One sports needle adaptor for the compressor

If any of these materials are missing or are unsatisfactory in
any way, please contact Customer Service. See “Contacting
Xantrex Customer Service” on page 49 of this guide.

Chapter 2 describes the main features of the
XPower Powerpack. Xantrex recommends
that you familiarize yourself with these
features before operating the unit.

3

XPower Powerpack Features

XPower Powerpack Features

Front Panel Detail

①①①①

②②②②

④④④④

③③③③

Feature Description Note

①①①①

4

Battery Level indicators
illuminate when you press the
Battery Status button.

• 4 lights indicates full charge

• 3 lights indicates 3/4 charge

• 2 lights indicates 1/2 charge

• 1 light (red light): the battery is
discharged (empty) and must
be recharged promptly.

Battery Level indicators are
accurate only when the
XPower Powerpack has been
disconnected from all
appliances and all charging
sources for fifteen minutes.

Feature Description Note

Front Panel Detail

②②②②

Battery Status Button indicates
the charge state of the battery.

③③③③ Recharge Indicator illuminates

only when the battery is being
recharged through the Charger
Input Socket and not through the
DC Charging Cable. The light is
amber when charging, and green
when the battery is fully charged.

④④④④ Vehicle Jump-Start Features

• Reverse Polarity Alarm
sounds and the Battery Clips
Connected Improperly (red
light) illuminates when the
jump-start cables are
incorrectly connected to the
battery terminals.

• Battery Clips Connected
Properly (green light)

illuminates if jump-start cables
are correctly connected to the
positive and negative terminals
of the vehicle battery being
boosted.

Battery Level indicators are
inaccurate if you press the
Battery Status Button while
the XPower Powerpack is
running an appliance or is
being recharged.

Recharging with the AC
Charger is a true “plug-in-and­forget” charging method.
Xantrex recommends leaving
the AC Charger connected
when the XPower Powerpack
is stored.

XPower Powerpack can detect
a reverse polarity condition
(caused by incorrectly
connecting the jump-start
cables to a battery) and
automatically stops the flow
of current.

The jump-start safety feature
prevents sparking at the
battery terminals and prevents
potential damage to your
vehicle’s electrical system.
The battery to be jump-started
must have a terminal voltage
of at least 4 volts in order to
work with the XPower
Powerpack.

Not
shown

Audible alarm (inside the unit)
sounds in the event of overheating,
low battery protection, and reverse
polarity jump-start connection.

5

Air Compressor (XPower Powerpack 300 Plus only)

Air C ompress or (XPower Powerpack 300
Plus only)

OFF

ON

②②②②

③③③③

④④④④

Feature Description

①①①①

On/Off switch turns the compressor unit on and
off.

②②②② Pressure gauge shows the PSI (lb/in
③③③③ Nozzle Adaptor Compartment
④④④④ Valve connector with connector cord

①①①①

2

)

6

Right Side View

①①①①
②②②②

③③③③

④④④④

⑤⑤⑤⑤

Feature Description

Right Side View

①①①① DC Power Socket can:

• Power 12 volt DC auto, RV or marine
appliances

• Recharge XPower Powerpack from a 12 volt
outlet in a vehicle using the DC Charging
Cable

②②②② AC Outlet On/Off switch illuminates when

switch is turned On.

③③③③ AC Outlet is a standard 3-prong outlet supplying

115 volts AC power for running an AC appliance.

④④④④ Charger Input Socket for use with the AC

Charger supplied.

⑤⑤⑤⑤

External replaceable fuse is a 40 amp 32 VDC
automotive blade-type fuse which is available at
many automotive parts stores.

7

Left Side View

Left Side Vie w

Feature Description

①①①①

②②②②

②②②②
③③③③

①①①① Fluorescent lights illuminate for about 25 hours

when the battery is fully charged.

②②②② Light On/Off Switch has three settings: Off, One

Light, and Two Lights.

③③③③ Jumper Cable Port supplies high power DC

current. The jump-start cables connect to the
Jumper Cable Port when boosting a vehicle’s
starting battery or when connecting an external
battery to the XPower Powerpack. The jump-start
cable connection is designed so that the jump­start cable cannot be inserted incorrectly into the
Jumper Cable Port.

The jump-start safety feature prevents sparking at
the battery terminals and prevents potential
damage to your vehicle’s electrical system.

8

Accessories

Accessories

⑤⑤⑤⑤

①①①①

②②②②

④④④④

Feature Description

①①①① AC Charger lets you recharge the XPower

Powerpack from a standard AC wall outlet and can
only be used to recharge the internal battery of the
XPower Powerpack.

②②②② Jump-start cables provide a special jump-start

safety feature. This feature enables the XPower
Powerpack jump-start ability only if the XPower
Powerpack detects that the cables are connected to a
battery correctly. If the cables are connected to a
battery incorrectly, an alarm sounds and the Battery
Clips Connected Improperly (red light) illuminates.

③③③③

③③③③ DC Charging Cable lets you recharge the XPower

Powerpack from a 12 volt system in a car, SUV, RV
or a boat.

④④④④
⑤⑤⑤⑤ Nozzle packet (XPower Powerpack 300 Plus only)

Accessory bag

contains 3 nozzles adaptors (not shown) in the Nozzle
Adaptor Compartment.

9

10

Operation

3

Chapter 3 explains how to operate the
XPower Powerpack efficiently. This chapter
covers:

• Recharging the XPower Powerpack for
first time use

• Operating AC appliances and 12 volt DC
appliances

• Jump-starting a vehicle engine

• Connecting to an external battery for
additional run time

• Using the compressor on the XPower
Powerpack 300 Plus

Operating Conditions and Guidelines

CAUTI ON

Read all operating instructions before operating the
XPower Powerpack.

11

Choosing a Location

CAUTI ON

Do not use the XPower Powerpack to operate any AC
appliances or 12 volt DC appliances while recharging
with the AC Charger.
The AC Charger may fail if AC appliances or 12 volt
DC appliances are operated while the AC Charger is
connected.

CAUTI ON

The XPower Powerpack is not intended for use as a UPS
(Uninterruptible Power Supply).

Choosing a Location

WARNI NG: Fire or explo sion

The XPower Powerpack contains components that tend
to produce arcs or sparks. To prevent fire or explosion,
do not operate the XPower Powerpack in compartments
containing batteries or flammable materials, or in
locations that require ignition-protected equipment.

:

12

The XPower Powerpack should be operated only in a location
that meets these requirements:

Dry Do not allow water or other liquids to drop or splash

on the XPower Powerpack.

Cool Ambient air temperature should be between 32 ºF

and 104 ºF (0 ºC and 40 ºC)—the cooler the better
within this range.

Ve nt il at ed Leave at least 2 inches (5 cm) clearance around the

XPower Powerpack for air flow. Ensure that the
ventilation openings are not obstructed.

Safe Do not operate the unit in the same compartment as

batteries or in any compartment capable of storing
flammable liquids like gasoline.

Protected
from battery
gases

Do not operate the unit where it will be exposed to
battery gases. These gases are very corrosive, and
prolonged exposure will damage the XPower
Powerpack.

Using XPower Powerpack for the First Time

Using XPower Powerpack for the First
Time

n

I mportant: Prior to operating your AC appliance or

12 volt DC appliance, ensure that the battery of the
XPower Powerpack is fully charged. If the battery has
been fully discharged, recharging with the AC Charger
may take up to 40 hours.

Be sure to recharge the XPower Powerpack immediately after
purchase. The easiest way to recharge the XPower
Powerpack is to use the AC Charger. See “Recharging with
the AC Charger” on page 13.

If you are interested in other options for recharging, see
“Recharging the XPower Powerpack Battery” on page 26.

If you keep the XPower Powerpack in storage, the battery
will discharge over time. Remember to recharge the battery
every three months to keep the XPower Powerpack
operational.

Re charging with the AC Charger

Note: The Battery Level indicators are only accurate when

the XPower Powerpack has been disconnected from all
appliances and all charging sources for fifteen minutes.

Recharging with the AC Charger is a true “plug-in-and­forget” charging method. Xantrex recommends leaving the
AC Charger connected when the XPower Powerpack is
stored.

To recharge with the AC Charger:

1. Disconnect any 12 volt DC appliances.

2. Turn the AC Outlet On/Off switch to Off, and turn the
fluorescent light off.

13

Op erating AC Appliances

3. Plug the AC Charger into a standard AC wall outlet.

4. Insert the AC Charger cable end into the Charger Input
Socket.

The Recharge indicator changes from amber to green
when charging is complete (about 40 hours if the battery
is completely discharged).

I mportant:

Powerpack assumes that there is 120 volts at the AC wall outlet. If
the voltage is less than 120 volts AC, it may take more than 40
hours to full recharge the XPower Powerpack. If, after 40 hours of
charging, the Recharge indicator is still amber and not green,
continue to charge the unit for another 15 hours. The battery will
be fully charged even if the Recharge indicator is still amber.

Note:

reduces to a maintenance charge mode, and the XPower
Powerpack may be left permanently connected to the AC Charger.

Once fully charged, the charging current automatically

The 40 hour charging time for theXPower

Operating AC Appliances

Understanding AC Appliances

AC appliances are rated by how much electrical power (in
watts) they consume. XPower Powerpack can power most
appliances within its rating (250 watts 2.1 amps).

Some appliances may be damaged if they are connected to
the XPower Powerpack. See “Precautions for Using
Rechargeable Appliances” on page viii.

14

Some appliances may be difficult or impossible to operate
from the XPower Powerpack. They may have high surge
requirements or should not be run from the XPower
Powerpack. See “High Surge Appliances” on page 15.

Run Time on Typi cal AC Applian ce s

Operating AC Appliances

No te:

XPower Powerpack will operate before recharging is required.

The fewer watts an AC appliance uses, the longer the

Typical AC appliances that can be used on the XPower
Powerpack are listed in

Table 1 AC Appliances and Run Times

AC Appliance Watts

Cordless telephone (stand by) 5 40

Home security system 5 40

Clock radio 8 22

Portable stereo 10 17

Fluorescent work light 14 10

Fireplace fan 20 8

Laptop computer 25 6

Table lamp 40 3

Color TV – 13 inches 60 2.5

1. Represents actual power consumption as measured on sample
appliances.

2. Operating times assume a fully charged battery and may vary
based on mode/brand of product.

Table 1.

1

Hours

2

High Surge Appliance s

The wattage rating of AC appliances is the average power
used by the appliance. Appliances such as televisions,
computer monitors, and appliances with motors consume
much more power than their average rating when they are
first switched on.

Although XPower Powerpack can supply momentary surge
power up to 500 watts, some appliances may exceed the
capabilities of the XPower Powerpack and trigger the

15

Op erating AC Appliances

inverter’s safety overload shutdown circuit. See
“Troubleshooting Reference” on page 36 for the reset
procedure.

Trouble Appliances

Some appliances may be damaged if they are connected to
the XPower Powerpack. See “Precautions for Using
Rechargeable Appliances” on page viii.

Operating Several Appliances at Once

You can run several AC appliances if the total rating of all the
appliances (in watts) does not exceed 250 watts. You can run
appliances using an AC power bar.

Run time, however, will decrease accordingly with the
number of appliances being operated and the AC power being
consumed.

Operating an AC Appliance

Before operating your AC appliance, ensure that the battery
of the XPower Powerpack is fully charged. See “Recharging
with the AC Charger” on page 13 for details.

16

To operate an AC appliance:

1. Open the protective covering on the right side of the
XPower Powerpack. Turn the AC Outlet On/Off switch
to the On position.

The switch illuminates to indicate AC power is available
at the AC Outlet.

2. Plug the AC appliance into the AC Outlet and turn the
appliance on. XPower Powerpack will operate most
devices rated up to 250 watts.

3. Recharge the XPower Powerpack as soon as possible
after each use.

Operating 12 Vo lt DC Appliances

When using the XPower Powerpack to operate an AC
appliance and the low battery warning sounds, the
warning gives you time to shut your AC appliance off
before loss of AC power.

If you ignore the warning, the XPower Powerpack
automatically turns off a few minutes later to prevent
battery damage.

In the event of an overload, low battery voltage or
overheating, the XPower Powerpack automatically shuts
down.

Operating 12 Volt DC Appliances

The XPower Powerpack can operate 12 volt DC auto, RV,
marine, or other portable appliances that draw 12 amps or
less from a 12 volt DC power outlet or from a vehicle’s
lighter socket.

CAUTI ON Equipment damage

The DC Power Socket does not automatically switch off
when the internal battery is discharged. To protect the
internal battery against damage resulting from total
discharge, Xantrex recommends that the AC Outlet
On/Off switch is turned On when using the XPower
Powerpack to operate a 12 volt DC appliance.

Having the AC Outlet On/Off switch turned On enables
the alarm to warn you when the 12 volt DC appliance has
nearly depleted the internal battery.

Note: The fewer watts a 12 volt DC appliance draws, the longer

the XPower Powerpack will operate before recharging is required.

17

Operating 12 V o lt DC Applianc es

Typical 12 volt DC appliances that can be used on the
XPower Powerpack are listed in

Table 2 12 Volt DC Appliances and Run Times

Tabl e 2.

12 Volt DC Appliance Watts

Cellular telephone

Fluorescent light (built into
the unit)

Stereo/CD player 10 19

Portable Cooler 30 4

1. Represents actual power consumption as measured on sample
appliances.

2. Operating times assume a fully charged battery and may very
based on model or brand of appliance.

3. Represents talks time available from 10 recharge cycles.

3

1

630

825

Hours

2

To operate a 12 volt DC appliance:

1. Plug the 12 volt DC appliance into the DC power socket
on the right side of the unit, and turn the 12 volt DC
appliance on (if required).

If the 12 volt DC appliance draws more than 12 amps (or
has a short circuit defect), the internal circuit breaker of
the XPower Powerpack shuts off the power to the 12 volt
DC appliance. If this occurs, unplug the 12 volt DC
appliance, and the internal circuit breaker automatically
resets after a few seconds.

18

2. Fully recharge the XPower Powerpack as soon as
possible after each use.

As the DC power socket is internally wired directly to the
internal battery, extended operation of a 12 volt DC
appliance may result in excessive battery discharge. See
Caution for “Equipment damage” on page 17.

Jump-starting a Vehicle Engine

Jump-starting a Vehicle Engine

You can use the XPower Powerpack to jump-start a vehicle
engine that has a 12 volt starting battery using the supplied
Jump-Start Cables.

I mportant:

starting your vehicle as they are different from the instructions
supplied with other jump-start products or booster cables.

Closely follow these instructions for jump-

To jump-start a vehicle or boat engine:

CAUTI ON

The jump-start feature is designed for short term operation
only—less than 4 seconds. Operating the jump-start
feature for more than 4 seconds may cause damage to the
unit. Allow the XPower Powerpack to cool down for 3–4
minutes after each jump start.

1. Turn off the vehicle or boat ignition and all accessories.

2. Engage the park or emergency brake and place the
transmission in park for an automatic or neutral for a
manual.

3. If jump-starting a boat engine, purge the engine
compartment and bilge of all fumes before jump-starting.

4. Connect the jump-start cables to the jumper cable port on
the left side of the XPower Powerpack.

5. Position the XPower Powerpack on a flat, stable surface
near the battery and away from all moving parts of the
engine.

6. Connect the red positive (+) clip of the jump-start cables
to the positive (+) terminal of the engine battery.

The battery’s positive terminal is usually larger in
diameter than the negative terminal. In most vehicles, the
battery’s positive terminal has a red wire connected to it.

19

Jump-starting a Vehicle Engine

7. Connect the black negative (–) clip of the jump-start
cables to the engine block, cylinder head, or other
stationary heavy metal part of the motor, or to the
negative (–) battery terminal.

The Battery Clips Connected Properly (green light)
illuminates.

Before starting the engine, make sure the XPower
Powerpack and the jump-start cables are clear of belts
and fans. Do not crank the engine for more than 4
seconds. Once the engine has started, go to Step 10.

OR

The reverse polarity alarm sounds and the Battery Clips
Connected Improperly (red light) illuminates.

8. Remove the red positive (+) clip first, and then the black
negative clip (–) to cancel the alarm.

9. Repeat steps 1, 5, 6, and 7.

When the Battery Clips Connected Properly (green light)
is illuminated, make sure that the XPower Powerpack
and the jump-start cables are clear of belts and fans
before attempting to start the engine.

20

WARNI NG: Explosion

Do not remove the jump-start cables from the Jumper
Cable Port when the positive and negative clips are
connected to the vehicle’s battery terminals. Removing the
jump-start cables from the Jumper Cable Port while they
are connected to the vehicle’s battery terminals disables
the jump-start safety feature and could result in sparking
and explosion.

10. Remove the red positive (+) clip and then the black
negative (–) clip from the vehicle’s battery terminal.

11. Remove the jump-start cables from the Jumper Cable
Port.

I mportant: Recharge the XPower Powerpack as soon as

possible after each use. See “Recharging the XPower
Powerpack Battery” on page 26.

Using the Air Compressor: XPower Powerpack 300 Plus

Using the Air Compressor: XPower
Powerpack 300 Plus

CAUTI ON

The compressor is designed for short term operation only.
Operating the compressor over an extended period of time
will cause the compressor unit to overheat and may cause
damage. Allow the compressor to cool down for 10
minutes after each 10 minutes of continuous operation.

CAUTI ON

Do not leave the compressor unattended while in
operation. Keep out of reach of children.

CAUTI ON

Do not overinflate article. Follow the manufacturer’s
recommended pressure on tires and sports equipment.

I nflating Tires

To inflate your vehicle, motorcycle, or bicycle tires:

1. Place the valve connector securely on the tire valve stem,
and close the thumb latch.

2. Turn the compressor on, and inflate your tire to the
recommended pressure.

3. Turn the compressor off after appropriate pressure is
reached.

CAUTI ON

Allow the compressor to cool down for 10 minutes after
each 10 minutes of continuous operation.

21

Usi ng the Air Compressor: XPower Powerpack 300 Plus

4. Open the thumb latch and remove the valve connector
from the valve stem.

5. Check air pressure with a pressure gauge.

Note: Leave the thumb latch in the open position for

storing to relieve pressure on the internal mechanism.

I nflating Small Sports Equipment

You can use the compressor to inflate small sports equipment
such as balls (soccer balls and footballs) and small air
mattresses.

CAUTI ON

The XPower Powerpack cannot be used to inflate large
capacity inflatables such as float tubes, large air
mattresses, and inflatable boats. These types of products
require extended inflating times which may damage the
compressor.

To inflate small sports equipment:

22

1. Place the valve connector fully on or into the valve
receptacle on the item. Go to Step 4.

OR

If necessary, use a supplied nozzle adaptor.

2. Choose the appropriate nozzle adaptor, insert the nozzle
adaptor into the valve stem and close the thumb latch.

3. Insert nozzle adaptor into the valve receptacle of the
item.

4. Turn the compressor on and inflate to appropriate
pressure.

CAUTI ON

Allow the compressor to cool down for 10 minutes after
each 10 minutes of continuous operation.

Connecting to an External Battery

5. Turn the compressor off before removing nozzle adaptor
from valve stem.

6. Remove nozzle adaptor from valve connector and store
in storage compartment.

Note: Leave the thumb latch in the open position for

storing to relieve pressure on the internal mechanism.

Connecting to an External Battery

You can extend battery operating times by connecting the
XPower Powerpack to a larger external battery.

For example, an external 60 amp-hour battery gives
approximately three and one-half times the operating time of
the XPower Powerpack internal 20 amp-hour battery.

WARNI NG: Acid spills

Use a sealed, non-spillable battery for indoor use.
Common auto and marine batteries are not suitable for
indoor use unless their fumes are vented outdoors.
Common auto and marine batteries contain acid, which
is hazardous if spilled. Wear eye protection and
protective clothing when connecting the XPower
Powerpack to an external battery.

To connect the XPower Powerpack to an external battery
using the jump-start cables:

1. Connect the jump-start cables to the Jumper Cable Port
on the left side of the XPower Powerpack.

2. Connect the red positive (+) clip of the jump-start cables
to the red positive (+) terminal of the external battery.

3. Connect the black negative (–) clip of the jump-start
cables to the black negative (–) terminal of the external
battery.

23

Connecting to an External Battery

The Battery Clips Connected Properly (green light)
illuminates. You can now use the XPower Powerpack.

OR

The reverse polarity alarm sounds and the Battery Clips
Connected Improperly (red light) illuminates, go to Step

4.

4. Remove the red positive (+) clip first, and then the black
negative clip (–) to cancel the alarm.

5. Repeat steps 2 and 3.

WARNI NG: Sparking and Explosion

Do not remove the jump-start cables from the jumper
cable port when the positive and negative clips are
connected to the terminals of the external battery.
Removing the jump-start cable from the jumper-cable
port while they are connected to the vehicle’s battery
terminals will disable the jump-start safety feature and
could result in sparking or explosion.

24

To disconnect the jump-start cables from an external
battery and from the XPower Powerpack:

1. To disconnect the XPower Powerpack from the external
battery when the external battery is discharged or no
longer needed, remove the red positive (+) clip, and then
remove the black negative (–) clip.

2. Remove the jump-start cables from the Jumper Cable
Port.

3. Recharge the XPower Powerpack as soon as possible
after use.

Maintenan ce

4

Battery Maintenance

All rechargeable batteries gradually discharge when left
standing, and you need to recharge them periodically to
maintain maximum battery capacity. The AC Charger
supplied with the XPower Powerpack is designed to regulate
the charging process, ensuring that the battery is always fully
charged but never overcharged. To ensure safe recharging

Chapter 4 provides information on
maintaining your internal battery, recharging
options for the internal battery, and replacing
user-replaceable parts.

Routine maintenance is required to keep
your XPower Powerpack operating properly.
Occasionally clean the exterior of the unit
with a damp cloth to remove the
accumulated dust and dirt.

WARNI N G: Shock hazard

Disconnect all sources of AC power and DC power
before doing any type of maintenance.

25

Recharging the XPower Power pack Battery

and maximum battery life, recharge the XPower Powerpack
only with the Xantrex supplied chargers or approved battery
chargers.

s.

CAUTI ON

Due to inherent self-discharge, lead acid batteries must be
charged at least every 3 months, especially in a warm
environment. Leaving a battery in a discharged state, or
not recharging every 3 months, may result in permanent
battery damage.

CAUTI ON

Do not attempt to recharge the XPower Powerpack battery
if it is frozen. Gradually warm the frozen battery to 32 °F
(0 °C) before recharging.

Re charging the XPower Powerpack
Battery

26

To check the battery’s charge level, press the Battery Status
button.

Note: Battery Level indicators are only accurate when the

XPower Powerpack has been disconnected from all
appliances and all charging sources for fifteen minutes.

You can recharge the battery using:

• the fully automatic “plug-in-and-forget” AC Charger.

• the DC Charging Cable to recharge from your vehicle as
you drive.

• a generator equipped with a regulated 12 volt battery
charging outlet.

• a solar panel.

Recharging the XPower Powerpack Battery

Rech arging with the AC Charger

Recharging with the AC Charger is a true “plug-in-and­forget” charging method.

To recharge with the AC Charger:

1. Disconnect any 12 volt DC appliances.

2. Turn the AC Outlet On/Off switch to off, and turn the
fluorescent light switch off.

3. Plug the AC Charger into a standard AC wall outlet.

4. Insert the AC Charger cable end into the Charger Input
Socket.

5. While the XPower Powerpack is recharging, the
Recharge indicator is amber. If the battery is completely
discharged, a typical recharge may take up to 40 hours.
When fully charged, the Recharge indicator changes to
green and the XPower Powerpack is ready to use.

I mportant:

Powerpack assumes that there is 120 volts at the AC wall outlet. If
the voltage is less than 120 volts AC, it may take more than 40
hours to fully recharge the XPower Powerpack. If, after 40 hours
of charging, the Recharge indicator is still amber and not green,
continue to charge the unit for another 15 hours. The battery will
be fully charged even if the Recharge indicator is still amber.

The 40 hour charging time for the XPower

Once the battery is fully charged, the charging voltage
and current automatically reduces to a low maintenance
level and the XPower Powerpack may be left
permanently connected to the AC Charger. If your utility
power is interrupted, the charging process automatically
restarts when power returns.

CAUTI ON

Do not operate AC or DC appliances while the XPower
Powerpack is being recharged with the AC Charger.
The AC Charger may fail if AC appliances or 12 volt
DC appliances are operated while the AC Charger is
connected.

27

Recharging the XPower Power pack Battery

Rech arging with the DC Charging Cable

Using the DC Charging Cable, the XPower Powerpack can
be recharged while you drive your vehicle.

I mportant:

XPower Powerpack does not operate with this charging method,
most vehicle voltage regulators will ensure that the XPower
Powerpack is not overcharged.

Although the charge regulation circuitry in the

CAUTI ON

Do not use this recharging method if your vehicle has
abnormally high voltage electrical systems that operate
above 15 volts DC.

CAUTI ON

Do not operate AC or DC appliances while the XPower
Powerpack is being recharged with the DC Charging
Cable from your vehicle.

To recharge the XPower Powerpack while you drive using
the DC Charging Cable:

1. While the vehicle engine is running, plug one end of the
DC Charging Cable into the DC Power Socket of the
XPower Powerpack.

2. Plug the opposite end of the DC Charging Cable into the
vehicle’s lighter socket or 12 volt accessory outlet.

28

3. Once the XPower Powerpack is fully charged or if your
vehicle’s engine is not running, disconnect the DC
Charging Cable from both sockets.

Most of the XPower Powerpack’s capacity will be
restored in four hours while the vehicle engine is
running.

Note: The Recharge indicator will not illuminate when the

XPower Powerpack is recharged through the DC Charging Cable.

Recharging the XPower Powerpack Battery

Note: Battery Level indicators are only accurate when the

XPower Powerpack has been disconnected from all
appliances and all charging sources for fifteen minutes.

I mportant: Do not leave the XPower Powerpack

permanently connected to the vehicle’s lighter socket or
12 volt accessory outlet.

Recharging with a Generator’s Regulated 12 Volt DC Outlet

CAUTI ON

The generator output must be intended for battery
charging and have an output of 15 volts or less. An
unregulated output or one that exceeds 15 volts DC can
damage the battery.

Refer to the Owner’s Guide accompanying your generator for
detailed instructions on connecting the generator to a unit like
the XPower Powerpack.

You can recharge the battery of the XPower Powerpack using
a generator in several ways:

• Using the AC Charger to recharge the XPower
Powerpack from a generator is possible, but would
require extended generator running time.

• Using a generator which has an auxiliary regulated 12
volt DC output designed for charging 12 volt batteries.
Most generators are equipped with them. Use this power
source for faster charging.

• Using a generator with a lighter socket for its 12 volt
output. Follow the connection instructions in
“Recharging with the DC Charging Cable” on page 28.

Most of the XPower Powerpack’s battery capacity will be
recharged in a few hours.

29

Replacing t he Internal Battery

Note: Battery Level indicators are only accurate when the

XPower Powerpack has been disconnected from all
appliances and all charging sources for fifteen minutes.

Recharging From a Solar Panel

Small, unregulated 12 volt solar panels rated to produce a
maximum of 2.5 amps (or 30 watts) can be used to charge the
XPower Powerpack through the Charger Input Socket.

You will need to purchase a standard 5.5 mm OD x 2.5 mm
ID DC Coaxial (barrel type) connector to mate with the
Charger Input Socket.

To recharge with a solar panel:

1. Connect the solar panel’s red positive (+) wire to the
coaxial plug’s inner contact.

2. Connect the solar panel’s black negative (–) wire to the
plug’s outer contact.

Once the connector is inserted into the Charger Input
Socket and the solar panel is placed in the sun, the
XPower Powerpack charges automatically just as with
the AC Charger. See “Recharging with the AC Charger”
on page 27.

It takes about ten hours in direct sunlight to recharge the
XPower Powerpack from a 2.5 amp solar panel.

Re placing the I nternal Battery

Battery Life

The high quality battery used in the XPower Powerpack will
serve as a reliable power source for years when properly
maintained.

To maximize battery life, it is important to recharge the
XPower Powerpack battery after each use.

30

I mportant: Recharge the XPower Powerpack fully

at least every three months if it is placed in storage or in
a vehicle trunk. Store in a location that maintains a
temperature range of 32 °F to 86 °F (0 °C to 30 °C).

CAUTI ON

Discharging the internal battery below 10.0 volts will
damage the battery and shorten its life.

Obtaining a Replacement Battery

Replacement batteries are available from stores that
specialize in and have a selection of lead acid, AGM
(Absorbed Glass Mat) batteries.

Refer to Table 3 for a listing of batteries approved for use
with the XPower Powerpack:

Table 3 Approved Replacement Batteries

Replacement Battery Where to Buy

Replacing the Int ern al Battery

Panasonic

#LC–X1220P

(12 V 20 Ah)

EnerSys

#NPX–80

(12 V 20 Ah)

Panasonic:

Tel: [phone]

web: www.pasc.panasonic.com

Digi-Key

Tel: [phone]

EnerSys

Tel: [phone] (Eastern US)

Tel: [phone] (Western US)

web: www.EnersysStationary.com

31

Replacing t he Internal Battery

Rep lacing the Battery

WARNI NG: Shock or Electrical Hazard

Read this entire section before disassembling the unit.

Before attempting to replace the internal battery, make sure:

• You disconnect any charging cables, 12 volt DC

appliances, and AC appliances from the XPower
Powerpack.

• You turn off the AC Outlet On/Off switch and turn off

the fluorescent light switch.

• You remove the jump-start cables.

WARNI NG

If you do not know how to safely remove and install
batteries, have this task performed by a qualified service
technician.

32

WARNI NG

When installing the replacement battery, make sure the
battery polarity is correct. Reverse polarity will damage
the XPower Powerpack and could cause serious injury.

Replacing the Int ern al Battery

To replace the battery:

1. Place the XPower Powerpack upright on a stable, level
surface.

2. On the XPower Powerpack 300, unscrew the four
fasteners on the battery cover. Place the fasteners in the
cover for safe keeping.

On the XPower Powerpack 300 Plus, unscrew the four
fasteners on the compressor unit. Place the fasteners in
the cover for safe keeping.

XPower Powerpack 300

Fasteners

3. Disconnect the wires on the battery only.

I mportant:

the XPower Powerpack.

4. After removing the old battery, position the new battery
close to the back of the XPower Powerpack.

Make sure the positive battery terminal is next to the red
positive (+) internal cable and the black negative terminal
is next to the black negative (–) internal cable.

XPower Powerpack 300 Plus

OFF

ON

Fasteners

Do not disconnect the wires on the main frame of

5. Securely fasten the bolt, washer, and nut that holds the
red positive (+) cable to the positive (+) battery terminal
and the black negative (–) cable to the negative (–)
battery terminal.

33

Repla cing the F luore scent Tubes

6. Do not overtighten the nut and bolt. Consult the battery
manufacturer for torque specifications.

7. On the XPower Powerpack 300, replace the battery cover
and the four fasteners.

On the XPower Powerpack 300 Plus, replace the
compressor unit and the four fasteners.

8. Dispose of the old battery in an environmentally
responsible manner.

Re placing the Fluorescent Tubes

To replace a fluorescent tube:

1. Turn the light switch off.

2. Remove the clear cover by grasping it on each side at the
top and pulling the top of the cover away from the unit.

3. Gently grasp the fluorescent tube and rotate ¼ turn to
remove it.

4. Insert the replacement tube and rotate ¼ turn to lock the
tube in place.

5. Reattach the clear cover.

Re placing the External Fuse

The replacement fuse is a 40 amp 32 VDC car fuse which can
be purchased at any automotive shop. To replace the external
fuse:

1. Open the protective cover on the right side of the unit.

2. Remove the fuse.

3. Insert the replacement fuse. Ensure the replacement fuse
is rated at 40 amps.

34

Troubleshooting

5

Troubleshooting will help you identify the
common problems than can occur with the
XPower Powerpack.

Read this chapter before calling Xantrex
Customer Service.

If you cannot solve the problem with the
XPower Powerpack, record the information
asked for on “Contacting Xantrex Customer
Service” on page 49 and then call Customer
Service.

The information recorded on
help our Customer Service Representatives
to assist you better.

page 49 will

35

Common Problems

Common Problems

Buzz in Au dio Equ ipment

Some inexpensive stereo systems have inadequate internal
power-supply filtering and may buzz slightly when powered
by the XPower Powerpack. The best solution to eliminate the
buzzing is to use an audio system with a good quality filter.

Television I nterference

The XPower Powerpack is shielded to minimize interference
with TV signals. If TV signals are weak, you may see
interference in the form of lines scrolling across the TV
screen. Try one of the following suggestions to minimize or
eliminate the interference:

• Use an extension cord to increase the distance between
the XPower Powerpack and the TV, antenna, and cables.

• Adjust the orientation of the XPower Powerpack,
television, antenna, and cables.

• Maximize TV signal strength by using a better antenna.
Use a shielded antenna cable where possible.

• Try a different TV. Different models vary considerably in
their susceptibility to interference.

Tr o ub le shooting Refe rence

WARNI NG: Electric shock hazard

Do not remove the cover of the XPower Powerpack or
disassemble the XPower Powerpack except to replace
the internal battery. The XPower Powerpack does not
contain any internal user-serviceable parts and
attempting to service the unit yourself could result in
electrical shock or burn.

36

Table 4 Troubleshooting reference

Problem Possible Cause Solution

Troubleshooting Reference

AC appliance
will not
operate; the
audible alarm
is not
sounding.

AC appliance
will not
operate; the
audible alarm
is sounding.

Run time is
less than
expected.

AC appliance rated
more than 250 watts,
the safety overload has
tripped.

AC appliance is rated
less than 250 watts,
high starting surge has
tripped the safety
overload.

Battery has discharged
to 10.0 volts.

Inverter has
overheated due to poor
ventilation or
excessively warm
environmental
conditions.

Internal battery is not
fully charged.

AC appliance power
consumption is higher
than expected.

Use an AC appliance with a power
rating less than 250 watts.

AC appliance may exceed the
XPower Powerpack’s surge
capability. Use an AC appliance with
a starting surge within the XPower
Powerpack surge rating.

Turn the AC Outlet On/Off switch
off and recharge the XPower
Powerpack.

Turn the AC Outlet On/Off switch
off and allow the XPower
Powerpack to cool for 15 minutes or
more. Clear blocked fan opening or
remove objects covering the unit,
then restart the XPower Powerpack.
Move to a cooler environment.

Recharge using the AC Charger,
until Recharge indicator is green.

Check AC appliance power or
wattage rating (or current draw for
12 volt DC appliances) and compare
with Table 1, “AC Appliances and
Run Times,” on page 15 and Table 2,
“12 Volt DC Appliances and Run
Times,” on page 18.

37

Troubleshooting Reference

Table 4 Troubleshooting reference

Problem Possible Cause Solution

Measured
output voltage
is too low.

The battery
clips of the
jump-start
cables measure
zero volts.

Charging light
is Off when
AC Charger is
connected

Use of an
average-reading, AC
voltmeter to read
output voltage.

Battery is almost fully
discharged.

No voltage is present
at the battery clips of
the jump-start cable
unless they are
properly connected to
an external battery.

No AC power at the
wall receptacle.

AC Charger is faulty.

The modified sinewave (MSW)
output of the XPower Powerpack
requires a true RMS reading meter,
such as the Fluke 87 series, for
accurate measurement.

Press Battery Status button to verify
battery status and recharge the
XPower Powerpack as necessary.
Battery Level indicators are only
accurate when the XPower
Powerpack has been disconnected
from all appliances and all charging
sources for fifteen minutes.

Connect battery clips of the jump­start cable correctly to an external
battery.

Ensure power is available at the wall
receptacle.

Replace the AC Charger.

Overload
shutdown

38

Appliance power
requirements exceed
the capability of the
XPower Powerpack.

Unplug the appliance and confirm
that the appliance’s power
requirement is 250 watts or less
before attempting to restart the
appliance.

Table 4 Troubleshooting reference

Problem Possible Cause Solution

Troubleshooting Reference

Extreme
overload, 40
amp external
fuse opens.

Appliance power
requirements greatly
exceed the capability
of the XPower
Powerpack.

Over­temperature
shutdown

Inverter has
overheated due to poor
ventilation or
excessively warm
environmental
conditions.

Alarm sounds Internal battery is

nearly discharged.
(10.7 volts).
If you ignore this
warning, the XPower
Powerpack
automatically switches
off when the battery
reaches 10.0 volts.

Replace the fuse with a 40 A, 32
VDC automotive blade-type fuse
which is available at many
automotive parts stores.

Reduce appliance power
requirements to within power rating
of the XPower Powerpack.

Turn off the AC Outlet On/Off
switch, and let the XPower
Powerpack cool down.

Recharge the XPower Powerpack.

Recharge light
is amber
(indicating
recharging)
while battery
level indicates
full.

Battery status reading
is incorrect during
recharge.

Battery Level
indicators are only
accurate when the
XPower Powerpack
has been disconnected
from all appliances
and all charging
sources for fifteen
minutes.

Allow Recharge cycle to go into
Ready mode.

Unplug the charging sources and any
appliances and let the XPower
Powerpack rest for 15 minutes to get
an accurate reading.

39

Troubleshooting Reference

Table 4 Troubleshooting reference

Problem Possible Cause Solution

Recharge light
is still amber
and not green
after 40 hours
of charging.

The
compressor
runs but won’t
inflate
(XPower
Powerpack
300 Plus only).

The
compressor
runs slowly
(XPower
Powerpack
300 Plus only).

The engine
being jump
started will not
start.

The voltage at the AC
wall outlet is less than
120 volts AC.

The valve connector
may not be securely
placed on the valve
stem.

The item being
inflated may have a
leak.

The compressor may
have overheated from
excessive use.

Battery voltage is too
low.

XPower Powerpack
battery is not fully
charged.

The engine condition
is poor.

Continue to charge the XPower
Powerpack for another 15 hours. The
battery will be fully charged even if
the Recharge light is still amber.

Check that the valve connector is
securely placed on the valve stem
before closing the thumb latch.

Check that the item being inflated
has no leaks.

Check the compressor hose for any
breaks or leaks at connections.

Turn off the compressor and let it
cool down.

Check the condition of the internal
battery. The battery may need to be
recharged or replaced.

Recharge the XPower Powerpack
battery.

Have the engine serviced.

40

The engine start
capacity exceeds the
XPower Powerpack
jump-start capability.

Specifications

6

Electrical Specifications

\

12 Volt DC Section

Internal battery type sealed, AGM (Absorbed

Glass Mat) lead acid

Internal battery voltage (nominal) 12 VDC

Internal battery capacity (minimum) 20 Ah

Internal battery CCA rating 200 CCA

DC Power Socket (maximum continuous load) 12 A with automatic reset

Built-in fluorescent lamp (replaceable) two, 4 W bulbs

41

Electrical S pecifications

AC Power Section

Output power

• Continuous output power

• Five minute AC output power

• AC output surge capacity

250 W
300 W
500 W

Output voltage 115 ± 10 VAC RMS

Output frequency 60 Hz ± 4 Hz

Output wave form modified sinewave

No load current draw <0.20A DC

Input voltage range 10.0 to 15.0 VDC

Low battery alarm 10.7 VDC

Low battery shutdown 10.0 VDC

High battery voltage shutdown Yes, automatic reset

Over temperature shutdown Yes, automatic reset

Overload shutdown Yes, automatic reset

AC output short circuit protection Yes, automatic reset

Fuse 40 A (user-replaceable)

Operating temperature range 32 ºF to 104 ºF

(0 ºC to 40 ºC)

Storage temperature range 32 °F to 86 °F

(0 ºC to 30 ºC)

Internal Battery Charging Controller System

AC Charger bulk charging current 500 mA

Peak charging voltage (nominal) 14.5 V

Charge restart voltage (nominal) 12.9 V

Float charge after full charge is completed

1 mA

(nominal)

AC Charger input socket maximum current 2.5 A

42

Physical Specifications

Air compressor (XPower Powerpack 300
Plus only)

Accessories

Jump-start cables 39 inches (1 m), 8 AWG wire

DC charge cable 39 inches (1 m) 18 AWG with

AC Charger input 120 ± 10 VAC, 60 Hz

Nozzle adaptor (for air compressor on the
XPower Powerpack 300 Plus only)

250 PSI (lb/in

with black and red battery
clips

male to male lighter plugs

two nozzle adaptors

one sports needle adaptor

2

)

Physical Specifications

XPower Powerpack 300 XPower Powerpack 300 Plus

Depth 5.1 inches (13.0 cm) 7.2 inches (18.2 cm)

Width 12.5 inches (31.8 cm) 12.5 inches (31.8 cm)

Height 11.8 inches (30.0 cm) 11.8 inches (30.0 cm)

Weight 18.0 lbs (8.2 kg) 20.0 lbs (9.0 kg)

I mportant: All specifications are subject to change without notice.

43

44

Warranty and
Product

7

I nformation

Warranty Information

What does this warranty cover? Xantrex manufactures its

products from parts and components that are new or
equivalent to new, in accordance with industry standard
practices. This warranty covers any defects in workmanship
or materials.

How long does the coverage last? This warranty lasts for six

months (6) months from the date of purchase. Implied
warranties of merchantability and fitness for a particular
purpose are limited to six months from date of purchase.
Some jurisdictions do not allow limitations on how long an
implied warranty lasts, so the above limitation may not apply
to you.

What does this warranty not cover? This warranty will not

apply where the product has been misused, neglected,
improperly installed, physically damaged or altered, either
internally or externally, or damaged from improper use or use
in an unsuitable environment. Xantrex does not warrant
uninterrupted operation of its products. Xantrex shall not be

45

Warranty Information

liable for damages, whether direct, incidental, special, or
consequential, or economic loss even though caused by the
negligence or fault of Xantrex. Some jurisdictions do not
allow the exclusion or limitation of incidental or
consequential damages, so the above limitation or exclusion
may not apply to you.

What will Xantrex do? At its option, Xantrex will repair or

replace the defective product free of charge. Xantrex will,
also at its option, use new and/or reconditioned parts made by
various manufacturers in performing warranty repair and
building replacement products. If Xantrex repairs or replaces
a product, its warranty term is not extended. Xantrex owns all
parts removed from repaired products.

Service during warranty? In order to qualify for the

warranty, a dated proof of purchase must be provided and the
product must not be disassembled or modified without prior
authorization by Xantrex. If your product requires warranty
service, please return it to the place of purchase along with a
copy of your dated proof of purchase. If you are unable to
contact your merchant, or the merchant is unable to provide
service, contact Xantrex directly:

46

Phone: [phone] (toll free in North America)

1-604-420-1585 (outside of North America)

Fax: [phone] (toll free in North America)

1-604-420-1591 (outside of North America)

Email: [e-mail]

Web: www.xantrex.com

Re turning a Product

You must obtain a Return Material Authorization (RMA)
number from Xantrex before returning a product directly to
Xantrex.

When you contact Xantrex to obtain service, be prepared to
supply the following information:

• Serial number of your XPower Powerpack

• Date of purchase

• Information about the use of the XPower Powerpack

If you are returning a product from the USA or Canada:

1. Obtain an RMA number and a shipping address from
Xantrex. Products returned without an RMA number or
shipped collect will be refused.

2. Package the unit safely, preferably using the original
packing materials. Include the following with your
shipment:

•The RMA number

• A copy of your dated proof of purchase

• A return address where the repaired unit can be shipped

• A contact telephone number

• A brief description of the problem

3. Ship the unit to the address provided in Step 1, freight
prepaid. Xantrex recommends that you obtain proof of
delivery.

Retu rni ng a Product

47

Out of Warranty Se rvic e

How other laws apply This warranty gives you specific legal

rights, and you may also have other rights which vary from
jurisdiction to jurisdiction.

For our Canadian customers When used herein “implied

warranties of merchantability and fitness for a particular
purpose” includes all warranties and conditions, express or
implied, statutory or otherwise, including without limitation
implied warranties and conditions of merchantability and
fitness for a particular purpose.

Out of Warranty Service

If the warranty period for your XPower Powerpack has
expired, if the unit was damaged by misuse or incorrect
installation, if other conditions of the warranty have not been
met, or if no dated proof of purchase is available, your
inverter may be serviced or replaced for a flat fee.

To return your XPower Powerpack for out of warranty
service, contact Xantrex Customer Service for a Return
Material Authorization (RMA) number and follow the other
steps outlined in “Warranty Information” on page 45.

48

Payment options such as credit card or money order will be
explained by the Customer Service Representative. In cases
where the minimum flat fee does not apply, as with
incomplete units or units with excessive damage, an
additional fee will be charged. If applicable, you will be
contacted by Customer Service once your unit has been
received.

Contacting Xantrex Customer Service

Contacti ng Xantrex Customer Ser vice

If none of the troubleshooting suggestions work, you will
need to call Xantrex Customer Service:

Phone: [phone] (toll free in North America)

1-604-420-1585 (outside of North America)

Fax: [phone] (toll free in North America)

1-604-420-1591 (outside of North America)

Email: [e-mail]

Web: www.xantrex.com

If possible, note the circumstances surrounding the failure
below. This information will assist the service technician in
diagnosing the problem quickly.

Serial number

Purchase date

Description of problem

Has this problem
happened before?

Appliances running
when problem occurred

Were any AC or 12 volt
DC appliances affected?

Description of indicators
on front panel

49

50

t 1-800-670-0707 (toll free)
f 1-800-994-7828 (toll free)
e [e-mail]

www.xantrex.com