Wyse Technology R90L, C90LE User Manual

Name: Wyse Technology R90L
Brand: Wyse Technology
SKU: 725998
Rating: 4 (1 reviews)

4 (1)

Administrators Guide

Wyse® Thin Clients,

Based on Microsoft® Windows® XP Embedded

Products: R90LE, R90L, X90Le, X90L, X90e, X90, C90LE, V90LE, V90L,

S90

Issue: 081309

PN: 883808-01 Rev. L

Copyright Notices

This manual and the software and firmware described in it are copyrighted. You may not reproduce, transmit, transcribe, store in a retrieval system, or translate into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, any part of this publication without express written permission.

End User License Agreement (“License”)

A copy of the Wyse Technology End User License Agreement is included in the software and provided for your reference only. The License at http://www.wyse.com/license as of the purchase date is the controlling licensing agreement. By copying, using, or installing the software or the product, you agree to be bound by those terms.

Trademarks

The Wyse logo and Wyse are trademarks of Wyse Technology Inc. Other product names mentioned herein are for identification purposes only and may be trademarks and/or registered trademarks of their respective companies. Specifications subject to change without notice.

Patents

This product and/or associated software are protected by copyright, international treaties, and various patents, including the following U.S. patents: 6,836,885 and 5,918,039.

Restricted Rights Legend

You acknowledge that the Software is of U.S. origin. You agree to comply with all applicable international and national laws that apply to the Software, including the U.S. Export Administration Regulations, as well as end-user, end-use and country destination restrictions issued by U.S. and other governments. For additional information on exporting the Software, see http://www.microsoft.com/exporting.

Ordering Information

For availability, pricing, and ordering information in the United States and Canada, call 1-800-GET-WYSE (1-800-438-9973) or visit us at http://www.wyse.com. In all other countries, contact your sales representative.

FCC Statement

This equipment has been tested and found to comply with the limits for either Class A or Class B digital devices, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

•Reorient or relocate the receiving antenna.

•Increase the separation between the equipment and the receiver.

•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

•Consult the dealer or an experienced radio/TV technician for help.

Shielded interconnect cables and shielded AC power cable must be employed with this equipment to insure compliance with the pertinent RF emission limits governing this device. Changes or modifications not expressly approved by the system’s manufacturer could void the user’s authority to operate the equipment.

Caution

Modifications made to the product, unless expressly approved by Wyse Technology, could void the user’s authority to operate the equipment.

Regulatory Compliance for Thin Clients

Basic EMC and Safety Requirements

Wyse thin clients are compliant with the regulatory requirements in the regions listed below.

U.S.A. - FCC Part 15 (class B)

Canada - CAN/CSA-C22 No. 60950

Europe - EN 55022 (class B), EN 61000-3-2 (class A), EN 61000-3-3, EN 90650-1:2000+ALL

Canadian DOC Notices

Class A - This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la classe A prescrites dans le Réglement sur le brouillage radioélectrique édicté par le Ministère des Communications du Canada.

Class B - This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la classe B prescrites dans le Réglement sur le brouillage radioélectrique édicté par le Ministère des Communications du Canada.

Wireless Usage and Requirements

Radio transmitting type devices (RF module) are present in models with the wireless option. These devices operate in the 2.4 GHz band (i.e. 802.11b/g WLAN & Bluetooth).

As a general guideline, a separation of 20 cm (8 inches) between the wireless device and the body, for use of a wireless device near the body (this does not include extremities) is typical. This device should be used more than 20 cm (8 inches) from the body when wireless devices are on and transmitting.

Some circumstances require restrictions on wireless devices. Examples of common restrictions include:

•When in environments where you are uncertain of the sanction to use wireless devices, ask the applicable authority for authorization prior to use or turning on the wireless device.

•Every country has different restrictions on the use of wireless devices. Since your system is equipped with a wireless device, when traveling between countries with your system, check with the local Radio Approval authorities prior to any move or trip for any restrictions on the use of a wireless device in the destination country.

•Wireless devices are not user-serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Please contact the manufacturer for service.

Device Power Supply

For use with external power supply included in the shipping carton.

Caution

Replace power adapter with the same or a certified equivalent model supplied by the manufacturer.

Model Cx0 Thin Client, Product C90LE

For use with External Power Supply Model PA-1031-0, or DA-30E12, or certified equivalent model supplied by the manufacturer, rated 12Vdc, 2.5A.

Model H12V Mobile Thin Client, Products X90, X90e

For use with External Power Supply Model 0335A2065 or certified equivalent model supplied by the manufacturer, rated 20Vdc, 3.25A.

Model Rx0L Thin Client, Product R90L

For use with External Power Supply Model 0335A1965 or certified equivalent model supplied by the manufacturer, output rated 19Vdc, 3.42A.

Model Rx0LE Thin Client, Product R90LE

For use with External Power Supply Model 0335A1965 or certified equivalent model supplied by the manufacturer, output rated 19Vdc, 3.42A.

Model SX0 Thin Client, Product S90

For use with External Power Supply Model DSA-0421S-12 3 30, or certified equivalent model supplied by the manufacturer, output rated 12Vdc, 2.5A.

Model VX0 Thin Client, Products V90L, V90LE

For Use with External Power Supply Model LSE9802A1255, or certified equivalent model supplied by the manufacturer, output rated 12Vdc, 4.58A or minimum 4.0A.

Model Xn0L Mobile Thin Client, Products X90L, X90Le

For use with External Power Supply Model 0335A1965 or certified equivalent model supplied by the manufacturer, rated 19Vdc, 3.42A.

Battery Information

Models Cx0, H12V, Rx0L, Rx0LE, VX0, and Xn0L contain an internal button cell battery replaceable by Wyse or one of our Authorized Service Centers. For service, visit http://www.wyse.com/serviceandsupport/service/ service.asp.

Warning

There is a risk of explosion if the battery is replaced by an incorrect type. Always dispose of used batteries according to the instructions accompanying the battery.

Warning

Perchlorate Materials – Special Handling May Be Required under California Code of Regulations, title 22. (Only required within the U.S.A.)

Models H12V and Xn0L mobile thin clients contain a user-replaceable battery pack. The battery is designed to work with your Wyse mobile thin client. Do not use a battery from other mobile thin clients or laptop computers with your mobile thin client. Replace the battery only with a compatible battery purchased from Wyse (refer to the Wyse Web site).

Caution

Misuse of the battery pack may increase the risk of fire of chemical burn. Do not puncture, incinerate, disassemble, or expose the battery to temperatures above 65°C (149°F). Keep the battery away from children. Handle damaged or leaking batteries with extreme care. Damaged batteries may leak and cause personal injury or equipment damage.

Summary of Revisions ix
1 Introduction	1
About this Guide	1

Organization of this Guide	1
Finding the Information You Need in this Guide			2
Wyse Technical Support 2
Related Online Resources Available at Wyse 2
Wyse Online Community	2
2 Establishing a Server Environment		3
Setting-Up Access to the Enterprise Servers		3
Understanding How to Configure Your Network Services			4
Using Dynamic Host Configuration Protocol (DHCP)			4
Using FTP File Servers 6
Using DNS 7

	Understanding Session Services		7
	Configuring ICA Session Services		8
	Configuring RDP Session Services 8
	Using VMware View Manger Services			9
	Implementing View Client Support on Wyse Thin Clients							9
3	Getting Started 11
	What Happens When You Turn on Your Thin Client						11
	Logging On 11
	Automatic Logon	12
	Manual Log-on	12
	Configuring the Thin Client	12
	About the Automatically Launched Utilities				13
	Understanding the User Desktop		14
	Understanding the Administrator Desktop				15
	Logging Off, Shutting Down, and Restarting				16
4	Getting to Know the Extended Features						17
	Configuring and Using Peripherals		17
	Accessing the Extended Features of the All Programs Menu							17
	Managing Connections with Citrix Program Neighborhood								18
	Viewing Client Information 18
	Browsing the Internet with Internet Explorer					19
	Establishing Remote Desktop Connections					19
	Using the Odyssey Client Manager			20
	Managing Connections with Ericom PowerTerm Terminal Emulation 20
	Synchronizing Thin Client Time with Neutron						21
	Using VMware View Client to Connect to a Virtual Desktop								22

vi	Contents
	Accessing the Extended Features of the Administrator Control Panel 23
	Accessing and Using the Administrative Tools 24
	Configuring Component Services				24
	Viewing Events	25
	Managing Services		25
	Managing Users	26
	Configuring WinVNC Current User Properties					26
	Setting Configuration Strings with Custom Fields					27
	Configuring Dual Monitor Display			28
	Configuring Dual Video VGA RAM			28
	Configuring Touchscreens		29
	Configuring Printers	29
	Adding Printers	29
	Setting Ramdisk Size	30
	Selecting Regional and Language Options 31
	Controlling Sounds and Audio Devices				31
	Configuring WDM Properties 32

	Enabling and Disabling Automatic Logon Using Winlog				32
	Configuring Wireless Local Area Network (LAN) Settings				33
	Configuring the Internal Wireless Feature		33
	Using Wireless Zero Configuration (WZC)			33
	Configuring Wireless Thin Clients for EAP-TLS Authentication (Smart Card or
	other Certificate) 34
	Configuring Wireless Thin Clients for PEAP-MS-CHAP v2 36
	Preserving Wireless Connections	38
	Using PEAP Fast Reconnect	39
	Using the Regpersistence Tool to Configure PEAP Wireless Connections 39
5	Administrative Utilities and Settings			41
	Using the File Based Write Filter (FBWF)		41

Changing Passwords with the File Based Write Filter 42
Running File Based Write Filter Command Line Options 44
Enabling and Disabling the File Based Write Filter Using the Desktop Icons 45
Setting the File Based Write Filter Controls				45
Understanding the NetXClean Utility			47
Saving Files and Using Local Drives			48
Mapping Network Drives	49
Participating in Domains	49
Using the WinPing Diagnostic Utility			50
Using the Net and Tracert Utilities		50
Managing Users and Groups with User Manager				51
Creating New User Accounts		51
Configuring User Profiles 52
Creating New Groups	52

	Determining Group Membership	53
	Changing the Computer Name of a Thin Client 53
6	System Administration 55
	Using Wyse Device Manager Software for Remote Administration 55
	Accessing Thin Client BIOS Settings	55
	Installing and Upgrading Addons 56

Installing and Upgrading Addons Using the FTP Addon Installer 56

Manually Installing and Upgrading Addons 56
Automatically Installing and Upgrading Addons	57
Uninstalling Addons Using the FTP Addon Installer	59

Contents	vii
Using Windows Server Update Services (WSUS) on a Thin Client 59
Configuring the Thin Client for WSUS 59
Automatic Software Updates on Wyse Thin Clients Using WSUS	60
Using WSUS on the Wyse Thin Client in Standalone Mode	60
Troubleshooting WSUS in Standalone Mode 61
Windows Update Log File Examples 62
Configuring WSUS for Automatic Software Updates Using SMS 63
About VB Scripts 63
Troubleshooting WSUS Used with SMS 63
Using WSUS with WDM 64
Troubleshooting WSUS with WDM 65

User Instructions on the First Boot Process After Loading a Standard Image (v2.2 or Earlier Only) 65

Using WinVNC to Shadow a Thin Client 66 Setting VNC Server Properties 66 Setting VNC Viewer Options 67

Figures	71
Tables	73

viii

Contents

This page intentionally blank.

Summary of Revisions

Wyse Technology Inc. 883808-01 Rev. L

The following changes were made to this document since revision K:

Reference	Description
Model Cx0,	New model and product information added to "Device Power
Product C90LE	Supply" and "Battery Information."

Wyse Technology Inc. 883808-01 Rev. K

The following changes were made to this document since revision J:

Reference	Description
Wyse Technical	New support and service information added to "Wyse Technical
Support and	Support."
Services
DHCP Options	New DHCP Options for FTP services added to Table 1 in "Using
	Dynamic Host Configuration Protocol (DHCP)."
"Using FTP File	Addition of new section to provide an overview on configuring FTP
Servers"	services.
VMware View	Removal of Configuring VMware Virtual Desktop Manager (VDM)
Manager	Session Services, as this information has been updated and
	moved to "Using VMware View Manger Services."
"Getting Started"	Addition of new chapter to provide an overview of the basic thin
	client functions and instructions on setting up the thin client.
Ericom	New PowerTerm Session Manager and PowerTerm Emulation
PowerTerm	information for Ericom PowerTerm Terminal Emulation added in
Session Manager	"Managing Connections with Ericom PowerTerm Terminal
and PowerTerm	Emulation."
Emulation
VMware View	Addition of new VMware View Client connection information to
Client	"Using VMware View Client to Connect to a Virtual Desktop."
Configuring	Information on configuring printers updated and moved to
printers	"Configuring Printers."
"Controlling	Information on managing audio and audio devices updated and
Sounds and	moved to "Controlling Sounds and Audio Devices."
Audio Devices"

x	Summary of Revisions

	Reference	Description
	"Accessing Thin	Addition of new section to provide instructions on accessing the
	Client BIOS	BIOS settings of a thin client.
	Settings"
	Updated figures	All figures and workflow instructions have been updated to include
	and workflow	and describe the new user interface.

1 Introduction

Wyse® thin clients running Microsoft® Windows® XP Embedded provide access to applications, files, and network resources made available on machines hosting Citrix™ ICA and Microsoft™ RDP session services. The thin clients contain a full featured Internet Explorer browser and thin client emulation software, Ericom – PowerTerm® TEC. Other locally installed software permits remote administration of the thin clients and provides local maintenance functions. Additional Addons are available that support a wide range of specialty peripherals and features for environments needing a secure Windows user interface with 32-bit Windows compatibility.

Session and network services available on enterprise networks may be accessed through a direct intranet connection, a dial-up server, or an ISP which provides access to the Internet and thus permits the thin client to connect to an enterprise virtual private network (VPN) server.

About this Guide

This guide is intended for administrators of Wyse thin clients running Microsoft Windows XP Embedded. It provides information and detailed system configurations to help administrators design and manage a Wyse thin client environment. Depending on your hardware and software configurations, the figures you see may be different than the example figures shown in this guide.

This guide supplements the standard Windows XP and Windows XP Embedded documentation supplied by Microsoft Corporation. It explains the differences, enhancements, and additional features provided by Wyse with the thin client. It does not attempt to describe the standard features found in Windows XP and Windows XP Embedded.

XP Embedded help can be accessed from the Microsoft Help and Support Web site at: http://support.microsoft.com/default.aspx.

Organization of this Guide

This guide is organized as follows:

Chapter 2, "Establishing a Server Environment," contains information on the network architecture and enterprise server environment needed to provide network and session services for Wyse thin clients running Microsoft Windows XP Embedded. It also includes information to help you address important considerations when configuring access to the server environment and when configuring the services to be provided by the server environment.

Chapter 3, "Getting Started," provides information to help you quickly get started using your thin client. It describes basic thin client functions and provides instructions on setting up the thin client for you and your users.

Chapter 1

Chapter 4, "Getting to Know the Extended Features," contains information on the extended features of Wyse thin clients running Microsoft Windows XP Embedded that are not found in standard Windows XP.

Chapter 5, "Administrative Utilities and Settings," provides general information about the utilities and settings available for administrative use.

Chapter 6, "System Administration," contains local and remote system administration information to help you perform the routine tasks needed to maintain your Wyse thin client environment.

Finding the Information You Need in this Guide

You can use either the Search window or Find toolbar to locate a word, series of words, or partial word in an active PDF document. For detailed information on using these features, refer to the Help in your PDF reader.

Wyse Technical Support

To access Wyse technical resources, visit http://www.wyse.com/support. If you still have questions, you can submit your questions using the Wyse Self-Service Center (on the Wyse.com home page, go to Support | Knowledge Base | Home tab) or call Customer Support at 1-800-800-WYSE (toll free in U.S. and Canada). Hours of operation are from 6:00 A.M. to 5:00 P.M. Pacific Time, Monday through Friday.

To access international support, visit http://www.wyse.com/global.

Related Online Resources Available at Wyse

Wyse thin client features can be found in the datasheet for your specific thin client model. Datasheets are available on the Wyse Web site. Go to http://www.wyse.com/products, click the Wyse Thin Clients link, click the link for your thin client, and then click the

Download Datasheet link.

If you need to upgrade your XP Embedded operating system, contact Wyse Customer Support at: http://www.wyse.com/support.

Wyse Thin Computing Software is available on the Wyse Web site at:

http://www.wyse.com/products/software.

Wyse Online Community

Wyse maintains an online community where users of our products can seek and exchange information on user forums. Visit the Wyse Online Community forums at: http://community.wyse.com/forums/.

2 Establishing a Server Environment

This chapter contains information on the network architecture and enterprise server environment needed to provide network and session services for Wyse thin clients running Microsoft Windows XP Embedded. It also includes information to help you address important considerations when configuring access to the server environment and when configuring the services to be provided by the server environment.

Setting-Up Access to the Enterprise Servers

There are five basic methods of access to the enterprise server environment available to the thin client. Except for Ethernet Direct, all of the access methods require that some local settings be made on the thin client. These local settings are retained and are available for the next thin client system start. Activating these local settings and the defined connections can also be automated at thin client system start.

Methods of access include:

•Ethernet Direct - This is a connection from the thin client Ethernet port directly to the enterprise intranet. No additional hardware is required. In this configuration all network services can be used, including an enterprise DHCP server. A DHCP server on the network can provide not only the thin client IP address, but also the location of the file server containing the software updates. For more information on DHCP, refer to "Using Dynamic Host Configuration Protocol (DHCP)."

•Wireless Direct - A supported wireless adapter (or the optional internal wireless feature) can be used to access the enterprise intranet. A wireless adapter uses short-range wide-band radio to communicate with a wireless access point. Typically, wireless access points are located at several locations in the enterprise within range of the wireless adapters and directly connected to the enterprise intranet. For more information on configuring wireless network devices or the optional thin client internal wireless feature, refer to "Configuring Wireless Local Area Network (LAN) Settings" and "Configuring the Internal Wireless Feature."

•PPPoE - Thin client support for PPPoE is intended for devices which connect to the Internet directly from remote locations. The New Connection Wizard (available by clicking Start | Control Panel, double-clicking the Network Connections icon, and then clicking the Create a new connection link) can be used to configure and invoke a PPPoE connection. Once connected, all packets are through a PPP connection over Ethernet to the DSL modem. For more information on the New Connection Wizard, refer to documentation on the Microsoft Web site at: http://www.microsoft.com.

•Dial-up Modem - A dial-up modem can be used with the thin client to access a dial-up server. The dial-up server must be a Microsoft Remote Access Server or another server that supports industry-standard protocols. The dial-up server can provide either of the following methods of access to the enterprise intranet:

•An enterprise dial-up server will directly connect to the enterprise intranet.

•An Internet Service Provider (ISP) dial-up server simply provides access to the Internet, from which the thin client accesses an enterprise PPTP VPN server that connects to the enterprise intranet.

4	Chapter 2
	• PPTP VPN - PPTP (Point-to-Point Tunneling Protocol) is a network protocol that

enables the secure transfer of data between a remote client (in this case the thin client) and an enterprise server environment by creating a virtual private network (VPN) across TCP/IP-based data networks such as the Internet. It provides a password-protected path through the enterprise firewall to the enterprise server environment in which the network and session services required by thin clients reside. The New Connection Wizard (available by clicking Start | Control Panel, double-clicking the Network Connections icon, and then clicking the Create a new connection link) can be used to configure and invoke a VPN connection.

An Internet Service Provider (ISP) must be available to provide access to the Internet. Any of the standard means of connecting to the ISP may be used, such as a dial-up modem, cable modem, and DSL modem. The connection to the ISP must be established first, before contacting the enterprise PPTP VPN server. This includes dial-up access as well as direct access through the cable modem and DSL modem paths. For more information on the New Connection Wizard, refer to documentation on the Microsoft Web site at: http://www.microsoft.com.

Understanding How to Configure Your Network Services

Network services used by the thin client can include DHCP, FTP file services, and DNS. How you configure your network services depends on what you have available in your environment and how you want to design and manage it.

The following topics in this section provide important information to help you configure your network services:

•"Using Dynamic Host Configuration Protocol (DHCP)"

•"Using FTP File Servers"

•"Using DNS"

Using Dynamic Host Configuration Protocol (DHCP)

A thin client is initially configured to obtain its IP address and network configurations from a DHCP server (new thin client or a thin client reset to default configurations). A DHCP server can also provide the IP address or DNS name of the FTP server and the FTP root-path location of the Addons (in Microsoft .msi form) for access through the DHCP upgrade process. Using DHCP to configure and upgrade thin clients is recommended and saves you the time and effort needed to complete these processes locally on multiple thin clients (if a DHCP server is not available, fixed IP addresses can be assigned and must be entered locally for each device). A DHCP server can also provide the IP address of the Wyse Device Manager (WDM) server (for information on WDM, refer to "Using Wyse Device Manager Software for Remote Administration").

The DHCP options listed in Table 1 are accepted by the thin clients. For more information on configuring a DHCP server refer to documentation on the Microsoft Web site at: http://www.microsoft.com.

Establishing a Server Environment		5
Table 1	DHCP Options

Option	Description	Notes
1	Subnet Mask	Required.

3	Router	Optional but recommended. It is not required
		unless the thin client must interact with servers
		on a different subnet.

6	Domain Name Server	Optional but recommended.
	(DNS)

12	Hostname	Optional.

15	Domain Name	Optional but recommended.

43	Vendor Class Specific	Optional.
	Information

50	Requested IP	Required.

51	Lease Time	Required.

52	Option Overload	Optional.

53	DHCP Message Type	Required.

54	DHCP Server IP Address	Recommended.

55	Parameter Request List	Sent by thin client.

57	Maximum DHCP Message	Optional (always sent by thin client).
	Size

58	T1 (renew) Time	Required.

59	T2 (rebind) Time	Required.

61	Client identifier	Always sent.

155	Remote Server IP Address	Optional.
	or name

156	Logon User Name used for	Optional.
	a connection

157	Domain name used for a	Optional.
	connection

158	Logon Password used for a	Optional.
	connection

159	Command Line for a	Optional.
	connection

160	Working Directory for a	Optional.
	connection

6	Chapter 2
	Table 1 DHCP Options, Continued

	Option	Description	Notes

	161	FTP server list	Optional string. Can be either the name or the
			IP address of the FTP server where the
			updated thin client image is stored. If a name is
			given, the name must be resolvable by the DNS
			server(s) specified in Option 6.

	162	Root path to the FTP files	Optional string.

	163	SNMP Trap server IP	Optional.
		Address list

	164	SNMP Set Community	Optional.

	165	RDP startup published	Optional.
		applications

	166	Ericom – PowerTerm® TEC	Optional.
		Mode

	167	Ericom – PowerTerm® TEC	Optional.
		ID

	168	Name of the server for the	Optional.
		virtual port

Using FTP File Servers

Windows XP Embedded WFR2 includes an FTP Upgrade utility that can be used to upgrade the XP Embedded thin client with Addons which are in Microsoft .msi form. This utility allows you to automatically or manually upgrade a thin client by downloading MSI packages from a specified FTP server. The MSI packages are stored on the FTP server in a directory in the FTP root path (this FTP file server name and root-path directory must be made available to the thin client). To select the upgrade options you want, use the FTP Addon Installer dialog box on the thin client as described in "Installing and Upgrading Addons Using the FTP Addon Installer."

Use the following guidelines to set up your servers:

•Automatic upgrades - Params.ini and the MSI package must be present on your FTP server (in the same path) to upgrade the thin client.

•DHCP upgrades - If the DHCP server is supplying the location of the MSI package, be sure to configure the DHCP Options (in Table 1) that you need (defaults are 161 - FTP server list and 162 - Root path to the FTP files).

•Anonymous log-on capability - The FTP server must provide anonymous log-on capability.

•User ID and Password - In the FTP Addon Installer dialog box, the default User name is anonymous and the default Password is Wyse.

Note

Use of DHCP is recommended. However, if a DHCP server is not available, fixed IP addresses (FTP Path) can be assigned using the FTP Addon Installer dialog box on the thin client.

Establishing a Server Environment

Using DNS

Thin clients accept valid DNS names registered on a DNS server available to the enterprise intranet. The thin client will query a DNS server on the network for name to IP resolution. In most cases DNS is not required but may be used to allow hosts to be accessed by their registered DNS names rather than their IP addresses. Every Windows DNS server in Windows 2000 and later includes Dynamic DNS (DDNS) and every server registers dynamically with the DNS server. For DHCP entry of DNS domain and server location information, refer to "Using Dynamic Host Configuration Protocol (DHCP)."

Understanding Session Services

Before you use the information in this section to configure your ICA and RDP session services, be sure you understand and use the following guidelines:

Note

Wyse thin clients running Windows XP Embedded also support virtual desktop solutions as described in "Using VMware View Manger Services."

•General Guidelines - The Thin-client session services are made available by servers hosting Citrix ICA and Microsoft RDP software products.

•ICA Guidelines - Independent Computing Architecture (ICA) is a three-tier, server-based computing technology that separates the logic of an application from its user interface. The ICA client software installed on the thin client allows the user to interact with the application GUI, while all of the application processes are executed on the server. For information on configuring ICA, refer to "Configuring ICA Session Services."

Note

The ICA server must be licensed from Citrix Systems, Inc. You must purchase enough client licenses to support the total concurrent thin client load placed on the Citrix server farm. A failure to connect when all client seats are occupied does not represent a failure of Wyse equipment. The ICA client software is installed on the thin client.

•RDP Guidelines - Remote Desktop Protocol (RDP) is a network protocol that allows a thin client to communicate with the Terminal Service running on Windows 2000/2003/ Windows 2008 Server over the network. This protocol is based on the T.120 protocol suite, an international standard multi-channel conferencing protocol. The thin client supports RDP version 6.x. For information on configuring RDP, refer to "Configuring RDP Session Services."

Chapter 2

Configuring ICA Session Services

Before you use the information in this section to configure your ICA session services, be sure you have read "Understanding Session Services."

ICA session services can be made available on the network using either Windows 2000 or 2003 Server with Terminal Services and one of the following installed:

•Citrix MetaFrame XP

•Citrix Presentation Server

Use the instructions accompanying these products to install them and make sessions and applications available to the thin clients sharing the server environment.

Note

If a Windows 2000 or 2003 Server or Citrix XenApp 5.0 with Windows Server 2008 is used, a Terminal Services Client Access License (TSCAL) server must also reside somewhere accessible on the network. The server will grant a temporary (120-day) license on an individual device basis. Beyond the temporary (120-day) license, you must purchase TSCALs and install them on the TSCAL server (you will not be able to make a connection without a temporary or permanent license).

Configuring RDP Session Services

Before you use the information in this section to configure your RDP session services, be sure you have read "Understanding Session Services."

RDP session services can be made available on the network to allow you to connect remotely to a desktop computer running Microsoft Windows NT®, Windows 2000, Windows 2003, and Windows XP Professional, and supported versions of Windows Vista, or a server running Microsoft® Windows NT® Server 4.0, Terminal Server Edition, Windows 2000 Server, Windows 2003 Server, and Windows 2008 Server. The Remote Desktop Protocol allows a thin client to execute Windows applications within a Windows GUI environment, even though they are actually being executed on the server.

Use the instructions accompanying these products to install them and make sessions and applications available to the thin clients sharing the server environment.

Note

If a Windows 2000, 2003, or 2008 Server is used, a Terminal Services Client Access License (TSCAL) server must also reside somewhere accessible on the network. The server will grant a temporary (120-day) license on an individual device basis. Beyond the temporary (120-day) license, you must purchase TSCALs and install them on the TSCAL server (you will not be able to make a connection without a temporary or permanent license).

Establishing a Server Environment

Using VMware View Manger Services

VMware® View Manager is a desktop management solution that enables system administrators to provision desktops and control user access. Client software securely connects users to centralized virtual desktops, back-end physical systems, or terminal servers.

Note

Information on installing and configuring View Manager can be found on the

VMware Web site at: http://www.vmware.com.

View Manager consists of the following major components:

•View Connection Server—a software service that acts as a broker for client connections by authenticating and then directing incoming remote desktop user requests to the appropriate virtual desktop, physical desktop, or terminal server.

•View Agent—a software service that is installed on all guest virtual machines, physical systems, or terminal servers in order to allow them to be managed by View Manager. The agent provides features such as RDP connection monitoring, virtual printing, remote USB support, and single sign on.

•View Client—a locally installed software application that communicates with View Connection Server in order to allow users to connect to their desktops using Microsoft Remote Desktop Protocol (RDP).

•View Client with Offline Desktop (experimental)—a version of View Client that is extended to support the Offline Desktop feature which allows users to download virtual machines and use them on their local systems.

•View Portal—a Web-based version of View Client supported by multiple operating systems and browsers.

•View Administrator—a Web application that allows View Manager administrators to configure View Connection Server, deploy and manage desktops, control user authentication, initiate and examine system events, and carry out analytical activities.

•View Composer—a software service that is installed on the VirtualCenter server in order to allow View Manager to rapidly deploy multiple linked clone desktops from a single centralized base image.

Implementing View Client Support on Wyse Thin Clients

There are two ways to implement View Client support on Wyse thin clients running

Windows XP Embedded:

•For the Windows XP Embedded WFR2 software release, View Client support is provided as part of the XP Embedded image by including the XP Embedded View Client component.

•For the Windows XP Embedded WFR1 software release, View Client support can be provided using a Wyse Device Manager (WDM) package to push the View Client to the Wyse thin clients.

Note

The View Client requires 9 MB of space in the flash memory of the thin client.

Note

You must install Microsoft Remote Desktop Connection (Terminal Services Client 6.0 or later) on the thin client before pushing the View Client WDM package to a thin client with an XP Embedded SP2 WFR 1 image.

Chapter 2

This page intentionally blank.

3 Getting Started

This chapter provides information to help you quickly get started using your thin client. It describes basic thin client functions and provides instructions on setting up the thin client for you and your users.

What Happens When You Turn on Your Thin Client

What you see, initially, when you turn on or reboot a thin client, depends on the method of access to the enterprise intranet and how the network administrator has set up a user account. In addition, with WDM software, a thin client can also be turned on remotely using the Wake-On-LAN feature.

Logging On

After creating users (as described in "Managing Users and Groups with User Manager"), administrators can configure a user account to logon automatically or require manual logon with user credentials (User name, Password, and Domain) as described in "Enabling and Disabling Automatic Logon Using Winlog."

Note

Automatic logon to a User desktop is enabled on the thin client by default. To log on as an administrator, log off the User desktop while holding down the SHIFT key to display the Log On to Windows dialog box and use your administrator credentials to log on (default User name and Password are both Administrator).

Caution

For security purposes it is recommended that all default passwords be changed on all thin clients (be sure to remember any new administrator password, as you will not be able to log on as an administrator without it). Only an administrator can log on to a thin client and change passwords by using the CTRL+ALT+DEL key combination to open the Windows Security window, clicking Change Password, and then using the Change Password dialog box. Be sure to disable the File Based Write Filter before you change a password on the thin client, and then enable the File Based Write Filter after your change as described in "Configuring the Thin Client."

Chapter 3

Automatic Logon

Automatic logon to a User desktop is enabled on the thin client by default. If you want to log on as a different user while Auto Logon is enabled, log off the current desktop while holding down the SHIFT key to display the Log On to Windows dialog box and use your credentials to logon.

An administrator can log on and use Winlog (found in the administrator Control Panel) to enable or disable Auto Logon, and to change the default User name, Password, and Domain for a thin client. Only an administrator can change the Auto Logon properties of a thin client.

Note

To save any configurations you make on a thin client to persist after a thin client reboot (for example, Auto Logon properties), be sure to disable the File Based Write Filter before your configurations to the thin client, and then enable the File Based Write Filter after your configurations as described in "Configuring the Thin Client."

Manual Log-on

When automatic logon is not enabled, the Log On to Windows dialog box displays upon thin client startup.

Use the following guidelines:

•For a User account, the factory-default User name and Password are both User.

•For an Administrator account, the factory-default User name and Password are both

Administrator.

Note

Passwords are case sensitive. User names are not case sensitive.

Configuring the Thin Client

While Users can make some configuration modifications to the thin client that are not lost when you simply log off and on again (as the same or different user), only administrators can modify thin client configurations to persist after a thin client reboot.

Use the following guidelines:

1.Log on as an administrator. If this is an initial logon to the thin client or you are logging on to the thin client of a User, you must log off the User desktop while holding down the SHIFT key to display the Log On to Windows dialog box and use your administrator credentials to logon (default User name and Password are both Administrator).

Note

Automatic logon to a User desktop is enabled on the thin client by default. An administrator can use Winlog (found in the administrator Control Panel) to enable or disable Auto Logon and change the default User name, Password, and Domain for the thin client. For example, as an administrator, you can use Winlog to configure your thin client to start with the Log On to Windows dialog box so that you can log on using your administrator credentials.

Getting Started

2.After logging on to the thin client, disable the File Based Write Filter by double-clicking the FBWF Disable icon on the desktop (this will disable the filter and reboot the system).

3.If automatic logon to a User desktop is enabled on the thin client, you must log off the User desktop and log on as an administrator (log off the User desktop while holding down the SHIFT key to display the Log On to Windows dialog box and use your administrator credentials to log on).

4.Configure the thin client as you want using the instructions in this guide. For example, you can configure the thin client to automatically upgrade Addons as described in "Installing and Upgrading Addons."

5.After you complete your configurations, you must enable the File Based Write Filter by double-clicking the FBWF Enable icon on the desktop (this will enable the filter and reboot the system). Your configurations on the thin client are now saved and they will persist after a thin client reboot.

For information about the File Based Write Filter, refer to "Using the File Based Write Filter (FBWF)."

About the Automatically Launched Utilities

The following utilities are automatically launched:

•File Based Write Filter - Upon system start, the File Based Write Filter utility is automatically launched. It provides a secure environment for thin client computing by protecting the thin client from undesired flash memory writes. The active or inactive status of the filter is indicated by the color of the File Based Write Filter status icon in the system tray of the taskbar. For more information about the File Based Write Filter, refer to "Using the File Based Write Filter (FBWF)."

Note

Changes made to the thin client configurations are lost when the thin client is restarted unless the files of the File Based Write Filter cache are flushed/ committed during the current system session. For procedures on flushing, refer to "Configuring the Thin Client," and "Using the File Based Write Filter (FBWF)."

•NetXClean - Upon system start, the NetXClean utility is automatically launched. NetXClean is a clean-up utility that keeps extraneous information from being stored on the local disk. If you want to keep certain profile configurations (for example, printers), be sure to configure NetXClean to refrain from cleaning up any number of explicitly declared profiles. For more information about NetXClean, refer to "Understanding the NetXClean Utility."

•VNC Server - Upon successful thin client logon, the Windows VNC Server utility is automatically launched. VNC allows the thin client desktop to be accessed remotely for administration and support. For more information about VNC, refer to "Using WinVNC to Shadow a Thin Client."

•Time Synchronization Utility - Upon successful thin client logon, the time synchronization utility dialog box displays. This feature can be disabled by an administrator (locally or remotely) if desired. For more information about time synchronization, refer to "Synchronizing Thin Client Time with Neutron."

Chapter 3

Understanding the User Desktop

The default User desktop icons include Citrix Program Neighborhood, and Remote Desktop Connection (standard and Span). The Start menu includes Internet Explorer, Control Panel, and Printer and Faxes. The All Programs menu includes Citrix Program Neighborhood, Client Information, Internet Explorer, Remote Desktop Connection (standard and Span), Accessories, Startup, and Windows Media Player (if installed, the Ericom – PowerTerm® Terminal Emulation and VMware applications can also be accessed from the All Programs menu). The system tray of the taskbar includes Response Time, Volume, S3TrayPlus utility, TightVNC Service, File Based Write Filter status, Bluetooth Devices, and the System time.

Figure 1 User desktop - example

Note

Links to ICA-published applications may also be listed in the Start menu and/ or appear as desktop icons.

Use the following guidelines:

•The User Control Panel (available by clicking Start | Control Panel) provides access to a limited set of resources for configuring user preference settings.

•Right-clicking the User desktop does not open a pop-up menu.

•You can copy and paste text between a remote session and the local machine by using standard Windows copy and paste methods.

For information about the functionality of the standard Windows XP desktop and Start menu items, refer to the Microsoft documentation (go to http://support.microsoft.com and navigate to the Windows XP Support Center).

For more information about Citrix Program Neighborhood, refer to "Managing Connections with Citrix Program Neighborhood."

For more information about Remote Desktop Connections, refer to "Establishing Remote Desktop Connections."

Getting Started

Understanding the Administrator Desktop

The default Administrator desktop icons include Citrix Program Neighborhood, Remote Desktop Connection (standard and Span), File Based Write Filter Disable, and File Based Write Filter Enable.The Start menu includes Internet Explorer, My Computer, My Network Places, Control Panel, Printer and Faxes, Search, and Run. The All Programs menu includes Citrix Program Neighborhood, Client Information, Internet Explorer, Remote Desktop Connection (standard and Span), Accessories, Startup, Windows Media Player, and WinVNC Current User Properties (if installed, the Ericom – PowerTerm® Terminal Emulation and VMware applications can also be accessed from the All Programs menu). The system tray of the taskbar includes Response Time, Volume, S3TrayPlus utility, TightVNC Service, File Based Write Filter status, Bluetooth Devices, and the System time.

Figure 2 Administrator desktop - example

Use the following guidelines:

•The Administrator Control Panel (available by clicking Start | Control Panel) provides access to an extended set of resources for configuring user preference settings and system administration.

•Right-clicking the Administrator desktop opens a pop-up menu.

•You can copy and paste text between a remote session and the local machine by using standard Windows copy and paste methods.

For more information about Citrix Program Neighborhood, refer to "Managing Connections with Citrix Program Neighborhood."

For more information about Remote Desktop Connections, refer to "Establishing Remote Desktop Connections."

Chapter 3

Logging Off, Shutting Down, and Restarting

Use the Shut Down menu to log off, shut down, restart, or place the thin client in stand by (all options are available to use by clicking Start | Shut Down). You can also log off or shut down the thin client using the Windows Security window (opened by using CTRL+ALT+DEL key combination).

Note

If automatic logon is enabled, when you log off (without shutting down) the thin client immediately logs on to the default User desktop. For instructions on logging on as a different user, refer to "Logging On."

The following utilities are affected by logging off, restarting, and shutting down the thin client:

•File Based Write Filter cache - If you make changes to system configuration settings and want them to persist after a reboot, you must flush the files of the File Based Write Filter cache during the current system session. Otherwise, the new settings will be lost when the thin client is shut down or restarted. The File Based Write Filter cache contents are not lost when you simply log off and on again (as the same or different user); that is, you can flush the files of the File Based Write Filter cache after the new logon and still retain the changes. For instructions on flushing, refer to "Setting the File Based Write Filter Controls." For general information about the File Based Write Filter, refer to "Using the File Based Write Filter (FBWF)."

Note

A User cannot flush the files of the File Based Write Filter cache; this is a local or remote administrator function.

•NetXClean Utility - NetXClean is a clean-up utility that keeps extraneous information from being stored on the flash memory. Clean-up is triggered automatically on restart, shut-down, or user log-off. If you want to keep certain profile configurations (for example, printers), be sure to configure NetXClean to refrain from cleaning up any number of explicitly declared profiles. For details about NetXClean, refer to "Understanding the NetXClean Utility."

•Power Management - A Monitor Saver turns off the video signal to the monitor, allowing the monitor to enter a power-saving mode after a designated idle time. Settings are available in Start | Control Panel | Display | Screen Saver | Power.

•Wake-on-LAN - This standard Windows XP feature allows Wyse Device Manager software to perform image updates and remote administration functions on devices that have been shut down or are on standby. To use this feature, the thin client power must remain on.

•Thin Client Time - After power off, clock time will not be lost as long as the power source remains on. Clock time will be lost if the power source is off and a battery is not installed. The local time utility can be set to synchronize the thin client clock to a time server automatically at a designated time, or manually.

Note

Correct time should be maintained as some applications require access to local thin client time. The Date and Time Properties dialog box can be opened by double-clicking the System time area in the taskbar or by double-clicking the Date and Time icon in the Control Panel.

+ 58 hidden pages