Wyse 3360SE, 3350SE, 3320 SE, 3200LE, 3230LE User Manual

Winterm™ 3000 Series
Windows®-based Terminal
Users Guide

Issue: 070601

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Winterm™ 3000 Series
Windows®-based Terminal
Users Guide

Issue: 070601

883630-05 Rev. A
July 2001

Wyse Technology Inc.
3471 North First Street
San Jose, CA 95134-1803

This page intentionally blank.

Copyright Notice

© 2001, Wyse Technology Inc. All rights reserved.

This manual and the software and firmware described in it are copyrighted. You may not
reproduce, transmit, transcribe, store in a retrieval system, or translate into any language
or computer language, in any form or by any means, electronic, mechanical, magnetic,
optical, chemical, manual or otherwise, any part of this publication without express written
permission.

Trademarks

WYSE is a registered trademark and Winterm is a trademark of Wyse Technology Inc.

ICA is a registered trademark and MetaFrame is a trademark of Citrix Systems Inc.

Microsoft, Windows, Windows CE, Windows NT, and Windows Terminal Server are
registered trademarks of Microsoft Corporation.

All other products are trademarks and/or registered trademarks of their respective
companies.

The Energy Star emblem does not represent endorsement of any product or service.

iii

Specifications subject to change without notice.

Patents

The Wyse product(s) described herein is(are) covered by U.S. Patent No. 5,918,039 and
other patents pending.

Restricted Rights Legend

Use, duplication, or disclosure by the Government is subject to restrictions as set forth in
subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at
DFARS 252.227-7013 or subparagraphs (c)(1) and (2) of the Commercial Computer
Software - Restricted Rights at 48 CFR 52.227-19, as applicable. Manufacturer is Wyse
Technology Inc.

Ordering Information

For availability, pricing, and ordering information in the United States and Canada, call
1-800-GET-WYSE (1-800-438-9973). In all other countries, contact your sales
representative.

Wyse Technology Inc.
3471 North First Street
San Jose, CA 95134-1803 U.S.A.

iv

License Agreement

THIS LICENSE SETS FORTH THE TERMS UNDER WHICH WYSE TECHNOLOGY INC.
AND/OR ITS LICENSORS (collectively referred to as “Licensor”) IS WILLING TO
LICENSE THE SOFTWARE WHICH IS OWNED BY WYSE TECHNOLOGY INC. OR ITS
LICENSORS TO YOU. LICENSOR IS WILLING TO LICENSE THE ENCLOSED
SOFTWARE TO YOU ONLY IF YOU ACCEPT ALL OF THE TERMS CONTAINED IN
THIS LICENSE. PLEASE READ THIS AGREEMENT CAREFULLY BEFORE
UNPACKING AND USING THE TERMINAL. BY UNPACKING AND USING THE
TERMINAL, YOU AGREE TO BE BOUND BY THE TERMS OF THIS LICENSE. IF YOU
DO NOT AGREE TO THESE TERMS, LICENSOR IS UNWILLING TO LICENSE THE
SOFTWARE TO YOU, AND YOU SHOULD NOT UNPACK AND USE THE TERMINAL.
IN SUCH CASE, PROMPTLY RETURN THE PRODUCT AND ALL ACCOMPANYING
MATERIALS AND YOU WILL RECEIVE A REFUND OF YOUR MONEY.

License Grant

Licensor grants to You, the Licensee, a non-exclusive right, during the term of this
License, to install and use the Firmware program (“Firmware”) or Application program
(“Application”) solely in conjunction with your Wyse-manufactured hardware (“Terminal”) in
object code only. You have the right to use this Firmware by loading it onto a computer(s)
containing the capability of transferring the Firmware (in whole or in part) to the
Wyse-manufactured Terminal. You also have the right to load the Application onto a
computer(s) containing the capability of communicating to the Wyse-manufactured
Terminal. “Firmware” and “Application” shall collectively be known as “Software” as used
in this License. You may use the Software in this fashion as many times as is permitted by
your paid-up license fees, so long as such use is always in conjunction with your Terminal.
The Software may contain programs or codes (“Licensed Components”) which have been
licensed or sublicensed to Licensor by third parties (“Third-Party Producers”). Such
Licensed Components shall be included within the term “Software”) as used in this
License. Subject to the express terms of this License, all right, title, and ownership interest
in and to the Software and all related materials, and in any and all related patents,
trademarks, copyrights, or proprietary or trade secret rights therein shall remain the sole
property of the Licensors, each of whom shall retain all rights not expressly granted in this
License. You shall not have the right to inspect, possess, use, or copy the source code (or
any portion thereof) used to create the Software.

Patent and Copyright

The Software and all related documentation are protected by patent, copyright and other
intellectual property laws. You may copy and use the Software and related documentation
only as expressly permitted in this License. You must reproduce and maintain all
proprietary marks, legends, and copyright notices that appear in or on the Software and
related materials, or any portion thereof, on any copies of the Software that you make or
use. Third-Party Producers named in such copyright notices shall each have the right to
enforce provisions of this License.

Restrictions on Transfer

You may not sublicense, assign or transfer the Software or ownership of the Terminal and
equipment, including the right to use the Software, this License, or any rights or
obligations hereunder, either in whole or in part, to any third party unless such third party
agrees in writing to the terms of this License.

Term

This License becomes effective when you unpack and use the terminal. This License will
terminate automatically if you fail to comply with any of its terms or conditions, including
any attempt to modify the Software. Upon termination for any reason, you agree that you
will destroy all copies of the Software and related material or return all such copies to
Licensor.

No Warranties

The software and licensed components are provided to you, “AS IS,” with no warranties
whatsoever. Licensor and all Third-Party Producers specifically disclaim all warranties,
representations, or conditions, express or implied, including but not limited to, any implied
warranty or condition of merchantability or fitness for a particular purpose. SOME
JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO
THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

Limitation of Liability

In no event shall licensor, any Third-Party Producer, or any other party that has been
involved in the creation, production, or delivery of the software be liable for any direct,
consequential, incidental, indirect, or special damages, including without limitation lost
profits or losses resulting from business interruption or loss of data, regardless of the form
of action or legal theory under which the liability may be asserted, even if advised of the
possibility or likelihood of such damages. Licensor does not warrant that the functions
contained in the product will meet your requirements or that the operation will be
uninterrupted or error free. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION
OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES,
SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

v

Use Restrictions

You may not modify, decompile, disassemble, reverse engineer, or otherwise manipulate
the Software so as to derive the source code, or for any other purpose, or create a
derivative work of the Software. You acknowledge that a breach of this paragraph shall
cause irreparable harm to Licensor and the Third-Party Producers and that Licensor and
the Third-Party Producers shall be entitled to injunctive relief to prevent or remedy such
breach.

Export

You agree that you will not knowingly export or transmit the Software, directly or indirectly,
to any restricted countries or in any manner that would violate United States laws and
regulations as shall, from time to time, govern the License and delivery of technology
abroad by persons subject to the jurisdiction of the United States, including the Export
Administration Act of 1979, as amended, and any export administration regulations issued
thereafter.

vi

Severability

If any provision of this License is held to be invalid or unenforceable under any
circumstances, its application in any other circumstances and the remaining provisions of
the License shall not be affected.

Governing Law

This License shall be governed by and interpreted in accordance with the laws of the State
of California of the United States of America.

No Third-Party Beneficiary Rights

No provisions in any agreement between Wyse Technology and a Third-Party Producer
shall be deemed to provide or create any third-party beneficiary rights or any other rights
of any kind to Licensee.

Entire Agreement

Opening this package is an acknowledgement that you have read and understood this
agreement and that you agree to be bound by its terms and restrictions. You further agree
that this license is the complete and exclusive statement of the agreement between you
and Licensor, and that it supersedes any prior proposal or agreement, oral or written, and
any other communication relating to the subject matter hereof. No vendor, provider, OEM,
sales representative, or other person is authorized to modify this License or to make any
warranty, representation or promise that is different from those set forth in this License.

Note on Java Support

The Software may contain support for programs written in Java. Java technology is not
fault tolerant and is not designed, manufactured, or intended for use or resale as online
control equipment in hazardous environments requiring fail-safe performance, such as in
the operation of nuclear facilities, aircraft navigation or communication systems, air traffic
control, direct life support machines, or weapons systems, in which the failure of Java
technology could lead directly to death, personal injury, or severe physical or
environmental damage.

U.S. Government Restricted Rights

If you are licensing the Software on behalf of the U.S. Government (the “Government”),
the following provisions apply to you. If the Software is supplied to the Department of
Defense (“DoD”), it is classified as “Commercial Computer Software” under paragraph

252.227-7014 of the DoD Supplement to the Federal Acquisition Regulations (“DFARS”)
(or any successor regulations) and the Government is acquiring only the license rights
granted herein (the license rights customarily provided to non-Government users). If the
Software is supplied to any unit or agency of the Government other than DoD, it is
classified as “Restricted Computer Software” and the Government's rights in the Software
are defined in paragraph 52.227-19 of the Federal Acquisition Regulations (“FAR”) (or any
successor regulations) or, in the case of NASA, in paragraph 18.52.227-86 of the NASA
Supplement to the FAR (or any successor regulations).

05/01 883647-03 Rev. B

vii

EULA for Microsoft® Windows NT® Embedded Operating System, Microsoft
Windows CE® Operating System for Embedded Systems, Microsoft
Windows CE® Operating System for Windows®-based Terminals, and Desktop
Applications for Windows® CE Operating System for Embedded Systems

IMPORTANT—READ CAREFULLY:

This End User License Agreement (EULA) is a legal agreement between you (either an
individual or a single entity) and the manufacturer (MANUFACTURER) of the special
purpose computing device (SYSTEM) you acquired which includes certain Microsoft
software product(s) installed on the SYSTEM and/or included in the SYSTEM package
(SOFTWARE). The SOFTWARE includes computer software, the associated media, any
printed materials, and any online or electronic documentation. By installing, copying or
otherwise using the SOFTWARE, you agree to be bound by the terms of this EULA. If you
do not agree to the terms of this EULA, MANUFACTURER and Microsoft Licensing, Inc.
(MS) are unwilling to license the SOFTWARE to you. In such event, you may not use or
copy the SOFTWARE, and you should promptly contact MANUFACTURER for
instructions on return of the unused product(s) for a refund.

Software License

The SOFTWARE is protected by copyright laws and international copyright treaties, as
well as other intellectual property laws and treaties. The SOFTWARE is licensed, not sold.

1. Grant of License

SOFTWARE includes software already installed on the SYSTEM (SYSTEM SOFTWARE)
and, if included in the SYSTEM package, software contained on the CD-ROM disc and/or
floppy disk(s). This EULA grants you the following rights to the SOFTWARE:

• Refund. If you do not agree to the terms of this EULA, MANUFACTURER and MS are

unwilling to license the SOFTWARE to you. In such event, you may not use or copy the
Licensed Product, and you should promptly contact MANUFACTURER for instructions
on return of the unused product(s) for a refund.

• Client Access Licenses. If you use the Embedded System to access or utilize the

services or functionality of Microsoft Windows NT Server (all editions) or Microsoft
Windows 2000 Server (all editions), or use the Embedded System to permit
workstation or computing devices to access or utilize the services or functionality of
Microsoft Windows NT Server, you may be required to obtain a Client Access License
for the Embedded System and or each such workstation or computing device. Please
refer to the end user license agreement for Microsoft Windows NT Server or Microsoft
Windows 2000 Server for additional information.

• No Warranties. EXCEPT AS EXPRESSLY PROVIDED IN THE LIMITED WARRANTY

SECTION BELOW, THE SOFTWARE IS PROVIDED TO YOU “AS IS” WITHOUT
WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT
NOT LIMITED TO, WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY,
AND OR FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK OF THE
QUALITY AND PERFORMANCE OF THE SOFTWARE IS WITH YOU.

viii

• No Liability for Consequential Damages. [MANUFACTURER AND/OR]

MANUFACTURER’S SUPPLIERS SHALL NOT BE HELD TO ANY LIABILITY FOR
ANY DAMAGES SUFFERED OR INCURRED BY YOU (INCLUDING, BUT NOT
LIMITED TO, GENERAL, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES
INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS
INTERRUPTION, LOSS OF BUSINESS INFORMATION AND THE LIKE), ARISING
FROM OR IN CONNECTION WITH THE DELIVERY, USE OR PERFORMANCE OF
THE SOFTWARE.

• Customer Remedies. [MANUFACTURER’s and] MANUFACTURER’s supplier’s

entire liability and your exclusive remedy shall be, at MANUFACTURER’s option, either
(a) return of the price paid, or (b) repair or replacement of the defective SOFTWARE
that does not meet the Limited Warranty and which is returned to the manufacturer with
a copy of your receipt. This Limited Warranty is void if failure of the SOFTWARE has
resulted from accident, abuse, or misapplication. Any replacement SOFTWARE will be
warranted for the remainder of the original warranty period or thirty (30) days,
whichever is longer.

• Limitations on Reverse Engineering, Decompilation, and Disassembly. You may

not reverse engineer, decompile, or disassemble the SOFTWARE, except and only to
the extent that such activity is expressly permitted by applicable law notwithstanding
this limitation.

• Separation of Components. The SOFTWARE is licensed as a single product. Its

component parts may not be separated for use on more than one Embedded System.

• Single Embedded System. The SOFTWARE is licensed with the Embedded System

as a single integrated product. The SOFTWARE may only be used with the Embedded
System as set forth in these licensing terms.

• Rental. You may not rent, lease, or lend the SOFTWARE.

• SOFTWARE Transfer. You may permanently transfer all of your rights set forth in

these licensing terms only as part of a permanent sale or transfer of the Embedded
System, provided you retain no copies, you transfer all of the SOFTWARE (including all
component parts, the media and printed materials, any upgrades, these licensing
terms, and, if applicable, the Certificate(s) of Authenticity), and the recipient agrees to
these licensing terms. If the SOFTWARE is an upgrade, any transfer must also include
all prior versions of the SOFTWARE.

• Back-up Copy. If MANUFACTURER has not included a back-up copy of the

SOFTWARE with the Embedded System, you may make a single back-up copy of the
SOFTWARE. You may use the back-up copy solely for archival purposes. Except as
expressly provided in these licensing terms, you may not otherwise make copies of the
SOFTWARE, including the printed materials accompanying the SOFTWARE.

• NOT FAULT TOLERANT. THE SOFTWARE MAY CONTAIN TECHNOLOGY THAT IS

NOT FAULT TOLERANT AND IS NOT DESIGNED, MANUFACTURED, OR
INTENDED FOR USE IN ENVIRONMENTS OR APPLICATIONS IN WHICH THE
FAILURE OF LICENSED SOFTWARE COULD LEAD TO DEATH, PERSONAL
INJURY, OR SEVERE PHYSICAL OR ENVIRONMENTAL DAMAGE OR FINANCIAL
LOSS.

• Ter m ination. Without prejudice to any other rights, MANUFACTURER may terminate

this license if you fail to comply with the licensing terms. In such event, you must
destroy all copies of the SOFTWARE and all of its component parts.

ix

• Desktop Software (for CE Full products only). Your Embedded System package

may include software contained on a CD-ROM disc labeled “Desktop Software for
Microsoft
your Embedded System, you may install and use the component(s) of the Desktop
Software in accordance with the terms of the end user license agreement provided with
such component(s). If no separate end user license agreement is provided, you may
install and use only one (1) copy of such component(s) on a single computer with
which you use the Embedded System.

• Note on Compatibility of Desktop Software (for CE Full products only). These

licensing terms are for a special purpose computing device. The only warranties are
those provided by MANUFACTURER in the Limited Warranty section set forth below.
Notwithstanding any online “help” files or other online information displayed by the
Desktop Software, neither Microsoft Licensing Inc. nor its suppliers (including Microsoft
Corporation) represents or makes any warranty that the Desktop Software will operate
in a specific manner or operate with any computer or computing device, whether or not
such computer(s) or computing device(s) contain Microsoft Windows Operating
System software or Microsoft Windows CE Operating System software.
MANUFACTURER’s warranties are expressly limited to those set forth in the Limited
Warranty section below.

2. Copyright

All title and copyrights in and to the SOFTWARE (including but not limited to any images,
photographs, animations, video, audio, music, text and “applets,” incorporated into the
SOFTWARE), the accompanying printed materials, and any copies of the SOFTWARE,
are owned by MS or its suppliers (including Microsoft Corporation). You may not copy the
printed materials accompanying the SOFTWARE. All rights not specifically granted under
this EULA are reserved by MS and its suppliers (including Microsoft Corporation).

®

Windows® CE” (“Desktop Software”). If Desktop Software is included with

3. Limited Warranty

MANUFACTURER warrants that the SOFTWARE will perform substantially in accordance
with the accompanying written materials for a period of ninety (90) days from the date of
receipt. Any implied warranties on the SOFTWARE are limited to ninety (90) days. Some
states/jurisdictions do not allow limitations on duration of an implied warranty, so the
above limitation may not apply to you.

4. Product Support

Product support for the SOFTWARE is not provided by MS, its parent corporation,
Microsoft Corporation, or their affiliates or subsidiaries. For product support, please refer
to MANUFACTURER’s support number provided in the documentation for the SYSTEM.
Should you have any questions concerning this EULA, or if you desire to contact
MANUFACTURER for any other reason, please refer to the address provided in the
documentation for the SYSTEM.

• Note on Java Support. The SOFTWARE may contain support for programs written in

Java. Java technology is not fault tolerant and is not designed, manufactured, or
intended for use or resale as online control equipment in hazardous environments
requiring fail-safe performance, such as in the operation of nuclear facilities, aircraft
navigation or communication systems, air traffic control, direct life support machines,
or weapons systems, in which the failure of Java technology could lead directly to
death, personal injury, or severe physical or environmental damage. Sun
Microsystems, Inc. has contractually obligated Microsoft Corporation to make this
disclaimer.

x

EXPORT RESTRICTIONS

You acknowledge that SOFTWARE is of US-origin. You agree to comply with all applicable
international and national laws that apply to the SOFTWARE, including the U.S. Export
Administration Regulations, as well as end-user, end-use and country destination
restrictions issued by U.S. and other governments. For additional information on exporting
the SOFTWARE, see http://www.microsoft.com/exporting/.

U.S. GOVERNMENT RESTRICTED RIGHTS

The SOFTWARE and documentation are provided with RESTRICTED RIGHTS. Use,
duplication, or disclosure by the Government is subject to restrictions as set forth in
subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at
DFARS 252.227-7013 or subparagraphs (c)(1) and (2) of the Commercial Computer
Software—Restricted Rights at 48 CFR 52.227-19, as applicable.

05/01 883647-05 Rev. A

FCC Statement

This equipment has been tested and found to comply with the limits for either Class A or
Class B digital devices (refer to “Terminal Requirements Compliance”), pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and the receiver.

• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

xi

Caution

Changes or modifications not covered in this manual must be approved in
writing by the manufacturer’s Regulatory Engineering department. Changes
or modifications made without written approval may void the user’s authority
to operate the equipment.

Terminal Requirements Compliance

FCC Compliance

Models 3200LE, 3230LE, 3320SE, 3350SE, 3360SE, 3630LE, 3730LE, and 3720SE
terminals meet Class B requirements.

IEC/EN Compliance

Models 3200LE, 3230LE, 3320SE, 3350SE, 3360SE, 3630LE, 3730LE, and 3720SE
terminals meet Class B requirements.

Canadian DOC Notices

Refer to the previous section, “Terminal Requirements Compliance,” to find out to which
model terminal each of the statements below refers.

Class A

This digital apparatus does not exceed the Class A limits for radio noise emissions from
digital apparatus set out in the Radio Interference Regulations of the Canadian
Department of Communications.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites
applicables aux appareils numériques de la classe A prescrites dans le Réglement sur le
brouillage radioélectrique édicté par le Ministère des Communications du Canada.

xii

Class B

This digital apparatus does not exceed the Class B limits for radio noise emissions from
digital apparatus set out in the Radio Interference Regulations of the Canadian
Department of Communications.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites
applicables aux appareils numériques de la classe B prescrites dans le Réglement sur le
brouillage radioélectrique édicté par le Ministère des Communications du Canada.

IEC/EN Notice

These products conform to the requirements of IEC950 and EN60950.

These products conform to requirements of EN55022 for Class A equipment or EN55022
for Class B equipment (refer to “Terminal Requirements Compliance”).

Models 3320SE, 3350SE, and 3360SE Terminals

For use with External Power Supply DVE Model DSA-0301-05 or certified equivalent
model supplied by the manufacturer, rated minimum 5V/4A.

Models 3200LE and 3230LE Terminals

For use with External Power Supply DVE Model DSA-0151D-12 or certified equivalent
model supplied by the manufacturer, rated minimum 12V/1.5A.

Model 3630LE Terminals

For use with External Power Supply Ilan Model F1650K or certified equivalent model
supplied by the manufacturer, rated minimum 12 V/3.5A.

Noise Suppressor

A noise suppressor (ferrite bead) must be installed on the network cable of your terminal.
This installation is necessary to maintain compliance with U.S. FCC B limits and European
CISPR B EN55022 Class B limits. The noise suppressor is supplied by the manufacturer
and is packed in your terminal’s shipping carton.

Cable Notice

The use of shielded I/O cables is required when connecting this equipment to any and all
optional peripheral or host devices. Failure to do so may cause interference and violate
FCC and international regulations for electromagnetic interference.

Contents

About the Users Guide

Guide Overview 1
Guide Conventions 2

Te x t F o r m a t 2
User Interface Menu Control 3

1 Introducing the 3000 Series Windows-based Terminals

Models Summary 5

Model 3200LE Terminal 6
Model 3230LE Terminal 7
Model 3320SE Terminal 8
Model 3350SE Terminal 9
Model 3360SE Terminal 10
Model 3630LE Terminal 11
Model 3720SE Terminal 12
Model 3730LE Terminal 13

3000 Series Terminal Features 14

2 General Terminal Information

Logging On 17

Access Levels 18
Version and Copyright Information 21
System Information 23

3 Display Configuration

Display Screen Resolution 26
Energy Savers 29

4 Integrated Terminal Monitor Adjustments

Model 3630LE 31
Model 3720SE 32
Model 3730LE 35

Operation 35

OSD 35
Select 35
Adjust 35
Volume 36
Auto Registration 36
Recall factory default settings 36
Auto Degauss 36

xiv

5 Keyboard and Mouse Configuration

Keyboard 40
Mouse 42

6 Managing Connections

Configuring a Connection 43
Making a Connection 43
Ending a Connection 44
Shutting Down the Terminal 45

7 Browser Configuration

Adding a Browser Connection 48

8 Multiple Sessions

Setting Up Multiple Sessions 51
Managing Multiple Sessions 51
Manipulating Multiple Sessions 51

9Getting Help

Troubleshooting Your Terminal 53

Glossary

Index

List of Figures

1-1 Model 3200LE Terminal and Connectors 6
1-2 Model 3230LE Terminal and Connectors 7
1-3 Model 3320SE Terminal and Connectors 8
1-4 Model 3350SE Terminal and Connectors 9
1-5 Model 3360SE Terminal and Connectors 10
1-6 Model 3630LE Terminal and Connectors 11
1-7 Model 3720SE Terminal and Connectors 12
1-8 Model 3730LE Terminal and Connectors 13
2-1 Terminal Login Dialog Box 17
2-2 Administrator-Level Terminal Properties Screen 18
2-3 User-Level Terminal Properties Screen 19
2-4 Guest-Level Terminal Properties Screen 20
2-5 Winterm Connection Manager 21
2-6 General Properties Sheet 22
2-7 SysInfo Properties Sheet 23
3-1 Display Properties Sheet 26
3-2 Terminal Settings Change Dialog Box 30
4-1 Model 3630LE User Controls 31
4-2 Model 3720SE Display Controls 32
4-3 Model 3720SE OSD (On-Screen Display) Menu 33
4-4 Model 3720SE Recall Mode 34
4-5 Model 3730LE Display Controls 35
5-1 Input Properties Sheet 39
6-1 Shutdown Window Dialog Box 45
7-1 Internet Explorer Browser Window 47
7-2 Winterm Connection Manager 48
7-3 Configure Tab Buttons 48
7-4 New Connection Dialog 49
7-5 Internet Explorer Setup Dialog Box 49
7-6 Connection Startup Dialog Box 49

xv

List of Tables

1Text Format2
2 User Interface Menu Control 3
1-1 Terminal Features 14
3-1 Display Screen Resolution 27
3-2 Energy Savers 29
4-1 Model 3630 User Controls 31
4-2 Model 3720SE Terminal Front Panel 33
4-3 Model 3720SE OSD Menu 34
4-4 Screen Control Definitions 36
5-1 Keyboard 40
5-2 Mouse 42
6-1 Connections Properties Sheet 44
6-2 Shutdown Window Dialog Box 45
9-1 Troubleshooting the Terminal 53

xvi

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About the Users Guide

The Winterm 3000 Series Windows-based Terminal Users Guide contains the information
you will need to use and troubleshoot a WBT (Windows-based Terminal). This guide is
written primarily for desktop users and covers the Models 3200LE, 3230LE, 3320SE,
3350SE, 3360SE, 3630LE, 3720SE, and 3730LE.

Guide Overview

The users guide consists of the following chapters:

• Introducing the 3000 Series Windows-based Terminals

• General Terminal Information

• Display Configuration

• Integrated Terminal Monitor Adjustments

• Keyboard and Mouse Configuration

• Managing Connections

• Browser Configuration

• Multiple Sessions

• Getting Help

This guide contains information about:

• WBT features and management

• The user interface

Note

The on-line version of this guide features a link to the Wyse home page at
www.wyse.com.

2

Guide Conventions

Text Format

Table 1 lists the text format conventions used in this document.

Table 1 Text Format

Convention Where Used

Italic New term, book title, or emphasis.

Bold Screen display, keycaps, and user input.

Note

Caution

+ Keystroke sequences such as:

| Instructions about invoking a menu such as:

Indicates a note. A note adds information.

Indicates a caution. A caution indicates actions that may
cause damage to equipment, erase files, or destroy data.

Ctrl+Alt+Del

Network | SNMP Network | Location

User Interface Menu Control

Table 2 describes the command buttons used for user interface menu control on a 3000
Series WBT.

Table 2 User Interface Menu Control

Command Button Function

X Found in the upper right corner of a dialog box. Click on this

OK Found in dialog boxes and on properties sheets. Click on this

Cancel Found in dialog boxes and on properties sheets. Click on this

Apply Found in dialog boxes and on properties sheets. Click on this

3

command button to quit a dialog box or properties sheet
without saving changes.

command button to save your changes and quit a dialog box
or properties sheet.

command button at any time to quit a dialog box or properties
sheet without saving changes.

command button to save changes without quitting a dialog
box or properties sheet. This command button is sometimes
not activated.

Next or Accept Found in wizards. Click on these command buttons to display

the next dialog box in the sequence.

Back Found in wizards. Click on this command button to return to

the previous dialog box.

Finish Found in wizards. Click on this command button to finish the

wizard.

4

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1 Introducing the 3000 Series

Windows-based Terminals

Winterm 3000 Series WBTs (Windows-based Terminals) are graphical display terminals
that are designed to connect to Windows 2000 or Windows NT TSE (Terminal Server
Edition) servers via either the Microsoft RDP (Remote Desktop Protocol) or the Citrix ICA
(Independent Computing Architecture) protocol. Winterm 3000 Series WBTs are also
capable of connecting to legacy servers using “text-based terminal” emulation software
that resides on the WBT. Please consult the Terminal Emulation User’s Guide, provided
with your terminal for information on configuring emulations, and "Managing Connections"
for information on managing the sessions.

RDP is a Microsoft-developed protocol based on, and is an extension of, the ITU
(International Telecommunications Union) T.120 protocol standards and is provided with
the Windows 2000 and Windows NT TSE operating systems. ICA is a protocol developed
by Citrix Systems and is part of the MetaFrame software package, which is available in
versions for either Windows 2000 or Windows NT TSE. Both protocols are multi-channel
capable and allow for separate virtual channels that carry highly encrypted presentation
data, serial device communications, licensing information, and other data (including
keyboard and mouse activity, etc.). In addition, ICA has other extended capabilities such
as sound and printer support.

Both protocols allow an application’s user interface to execute on a Windows-based
terminal while the application’s logic executes on the server.

Models Summary

All Winterm 3000 Series terminals with at least 8 MB of RAM are supported by version

3.5.1 of the terminal software.

Currently available Wyse Winterm 3000 Series terminals are:

• Modular type, Models 3200LE, 3230LE, 3320SE, 3350SE, and 3360SE

• Integrated-display type, Models 3630LE, 3720SE, and 3730LE

Note

Monitors are not provided with modular-type Wyse Winterms. Monitors are
integral to Models 3630LE, 3720SE and 3730LE. For modular-type
terminals, your system administrator must provide a monitor and a video
interface cable.

6 Chapter 1

Model 3200LE Terminal

The Model 3200LE terminal is the entry-level, modular-type 3000 Series terminal. The
connectors for power input, the network, a monitor, a USB keyboard (with mouse), USB
peripherals, headphones, and a microphone are on the back of the terminal. The power
push-button switch is on the top of the unit. The following figure shows a Model 3200LE
terminal and its connectors.

Figure 1-1 Model 3200LE Terminal and Connectors

The following items are provided with Model 3200LE terminals:

• Power supply

• Power cord (with domestic versions only)

• Keyboard (with domestic versions only)

•Mouse

• Installation and user information (also available at www.wyse.com)

Note

An optional mounting kit is also available. For more information call
1-800-800-WYSE (9973).

Introducing the 3000 Series Windows-based Terminals 7

Model 3230LE Terminal

The Model 3230LE terminal is the lower mid-level, modular-type 3000 Series terminal.
The connectors for power input, the network, a monitor, a USB keyboard (with mouse),
USB peripherals, headphones, and a microphone are on the back of the terminal. The
power push-button switch is on the top of the unit. The following figure shows a Model
3230LE terminal and its connectors.

Figure 1-2 Model 3230LE Terminal and Connectors

The following items are provided with Model 3230LE terminals:

• Power supply

• Power cord (with domestic versions only)

• Keyboard (with domestic versions only)

•Mouse

• Installation and user information (also available at www.wyse.com)

Note

An optional mounting kit is also available. For more information call
1-800-800-WYSE (9973).

8 Chapter 1

Model 3320SE Terminal

The Model 3320SE terminal is a standard modular-type 3000 Series terminal. The
connectors for power input, a monitor, a keyboard, a mouse, the network, serial/parallel
peripherals, headphones, and a microphone are on the back of the unit. The power
push-button switch is on the top of the unit. An option slot provides a method of
connecting supported peripheral devices. The following figure shows a Model 3320SE
terminal and its connectors.

Figure 1-3 Model 3320SE Terminal and Connectors

The following items are provided with Model 3320SE terminals:

• Power supply

• Power cord (with domestic versions only)

• Desktop mounting stand

• Keyboard (with domestic versions only) and mouse

• Installation and user information (also available at www.wyse.com)

Note

Optional wall-mount and cable shroud kits (P/N 920190-01 and P/N
920198-01) are available. For more information call 1-800-800-WYSE
(9973).