Wyse 3360SE, 3350SE, 3320 SE, 3200LE, 3230LE User Manual

Winterm™ 3000 Series
Windows®-based Terminal
Users Guide

Issue: 070601

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Winterm™ 3000 Series
Windows®-based Terminal
Users Guide

Issue: 070601

883630-05 Rev. A
July 2001

Wyse Technology Inc.
3471 North First Street
San Jose, CA 95134-1803

This page intentionally blank.

Copyright Notice

© 2001, Wyse Technology Inc. All rights reserved.

This manual and the software and firmware described in it are copyrighted. You may not
reproduce, transmit, transcribe, store in a retrieval system, or translate into any language
or computer language, in any form or by any means, electronic, mechanical, magnetic,
optical, chemical, manual or otherwise, any part of this publication without express written
permission.

Trademarks

WYSE is a registered trademark and Winterm is a trademark of Wyse Technology Inc.

ICA is a registered trademark and MetaFrame is a trademark of Citrix Systems Inc.

Microsoft, Windows, Windows CE, Windows NT, and Windows Terminal Server are
registered trademarks of Microsoft Corporation.

All other products are trademarks and/or registered trademarks of their respective
companies.

The Energy Star emblem does not represent endorsement of any product or service.

iii

Specifications subject to change without notice.

Patents

The Wyse product(s) described herein is(are) covered by U.S. Patent No. 5,918,039 and
other patents pending.

Restricted Rights Legend

Use, duplication, or disclosure by the Government is subject to restrictions as set forth in
subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at
DFARS 252.227-7013 or subparagraphs (c)(1) and (2) of the Commercial Computer
Software - Restricted Rights at 48 CFR 52.227-19, as applicable. Manufacturer is Wyse
Technology Inc.

Ordering Information

For availability, pricing, and ordering information in the United States and Canada, call
1-800-GET-WYSE (1-800-438-9973). In all other countries, contact your sales
representative.

Wyse Technology Inc.
3471 North First Street
San Jose, CA 95134-1803 U.S.A.

iv

License Agreement

THIS LICENSE SETS FORTH THE TERMS UNDER WHICH WYSE TECHNOLOGY INC.
AND/OR ITS LICENSORS (collectively referred to as “Licensor”) IS WILLING TO
LICENSE THE SOFTWARE WHICH IS OWNED BY WYSE TECHNOLOGY INC. OR ITS
LICENSORS TO YOU. LICENSOR IS WILLING TO LICENSE THE ENCLOSED
SOFTWARE TO YOU ONLY IF YOU ACCEPT ALL OF THE TERMS CONTAINED IN
THIS LICENSE. PLEASE READ THIS AGREEMENT CAREFULLY BEFORE
UNPACKING AND USING THE TERMINAL. BY UNPACKING AND USING THE
TERMINAL, YOU AGREE TO BE BOUND BY THE TERMS OF THIS LICENSE. IF YOU
DO NOT AGREE TO THESE TERMS, LICENSOR IS UNWILLING TO LICENSE THE
SOFTWARE TO YOU, AND YOU SHOULD NOT UNPACK AND USE THE TERMINAL.
IN SUCH CASE, PROMPTLY RETURN THE PRODUCT AND ALL ACCOMPANYING
MATERIALS AND YOU WILL RECEIVE A REFUND OF YOUR MONEY.

License Grant

Licensor grants to You, the Licensee, a non-exclusive right, during the term of this
License, to install and use the Firmware program (“Firmware”) or Application program
(“Application”) solely in conjunction with your Wyse-manufactured hardware (“Terminal”) in
object code only. You have the right to use this Firmware by loading it onto a computer(s)
containing the capability of transferring the Firmware (in whole or in part) to the
Wyse-manufactured Terminal. You also have the right to load the Application onto a
computer(s) containing the capability of communicating to the Wyse-manufactured
Terminal. “Firmware” and “Application” shall collectively be known as “Software” as used
in this License. You may use the Software in this fashion as many times as is permitted by
your paid-up license fees, so long as such use is always in conjunction with your Terminal.
The Software may contain programs or codes (“Licensed Components”) which have been
licensed or sublicensed to Licensor by third parties (“Third-Party Producers”). Such
Licensed Components shall be included within the term “Software”) as used in this
License. Subject to the express terms of this License, all right, title, and ownership interest
in and to the Software and all related materials, and in any and all related patents,
trademarks, copyrights, or proprietary or trade secret rights therein shall remain the sole
property of the Licensors, each of whom shall retain all rights not expressly granted in this
License. You shall not have the right to inspect, possess, use, or copy the source code (or
any portion thereof) used to create the Software.

Patent and Copyright

The Software and all related documentation are protected by patent, copyright and other
intellectual property laws. You may copy and use the Software and related documentation
only as expressly permitted in this License. You must reproduce and maintain all
proprietary marks, legends, and copyright notices that appear in or on the Software and
related materials, or any portion thereof, on any copies of the Software that you make or
use. Third-Party Producers named in such copyright notices shall each have the right to
enforce provisions of this License.

Restrictions on Transfer

You may not sublicense, assign or transfer the Software or ownership of the Terminal and
equipment, including the right to use the Software, this License, or any rights or
obligations hereunder, either in whole or in part, to any third party unless such third party
agrees in writing to the terms of this License.

Term

This License becomes effective when you unpack and use the terminal. This License will
terminate automatically if you fail to comply with any of its terms or conditions, including
any attempt to modify the Software. Upon termination for any reason, you agree that you
will destroy all copies of the Software and related material or return all such copies to
Licensor.

No Warranties

The software and licensed components are provided to you, “AS IS,” with no warranties
whatsoever. Licensor and all Third-Party Producers specifically disclaim all warranties,
representations, or conditions, express or implied, including but not limited to, any implied
warranty or condition of merchantability or fitness for a particular purpose. SOME
JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO
THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

Limitation of Liability

In no event shall licensor, any Third-Party Producer, or any other party that has been
involved in the creation, production, or delivery of the software be liable for any direct,
consequential, incidental, indirect, or special damages, including without limitation lost
profits or losses resulting from business interruption or loss of data, regardless of the form
of action or legal theory under which the liability may be asserted, even if advised of the
possibility or likelihood of such damages. Licensor does not warrant that the functions
contained in the product will meet your requirements or that the operation will be
uninterrupted or error free. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION
OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES,
SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

v

Use Restrictions

You may not modify, decompile, disassemble, reverse engineer, or otherwise manipulate
the Software so as to derive the source code, or for any other purpose, or create a
derivative work of the Software. You acknowledge that a breach of this paragraph shall
cause irreparable harm to Licensor and the Third-Party Producers and that Licensor and
the Third-Party Producers shall be entitled to injunctive relief to prevent or remedy such
breach.

Export

You agree that you will not knowingly export or transmit the Software, directly or indirectly,
to any restricted countries or in any manner that would violate United States laws and
regulations as shall, from time to time, govern the License and delivery of technology
abroad by persons subject to the jurisdiction of the United States, including the Export
Administration Act of 1979, as amended, and any export administration regulations issued
thereafter.

vi

Severability

If any provision of this License is held to be invalid or unenforceable under any
circumstances, its application in any other circumstances and the remaining provisions of
the License shall not be affected.

Governing Law

This License shall be governed by and interpreted in accordance with the laws of the State
of California of the United States of America.

No Third-Party Beneficiary Rights

No provisions in any agreement between Wyse Technology and a Third-Party Producer
shall be deemed to provide or create any third-party beneficiary rights or any other rights
of any kind to Licensee.

Entire Agreement

Opening this package is an acknowledgement that you have read and understood this
agreement and that you agree to be bound by its terms and restrictions. You further agree
that this license is the complete and exclusive statement of the agreement between you
and Licensor, and that it supersedes any prior proposal or agreement, oral or written, and
any other communication relating to the subject matter hereof. No vendor, provider, OEM,
sales representative, or other person is authorized to modify this License or to make any
warranty, representation or promise that is different from those set forth in this License.

Note on Java Support

The Software may contain support for programs written in Java. Java technology is not
fault tolerant and is not designed, manufactured, or intended for use or resale as online
control equipment in hazardous environments requiring fail-safe performance, such as in
the operation of nuclear facilities, aircraft navigation or communication systems, air traffic
control, direct life support machines, or weapons systems, in which the failure of Java
technology could lead directly to death, personal injury, or severe physical or
environmental damage.

U.S. Government Restricted Rights

If you are licensing the Software on behalf of the U.S. Government (the “Government”),
the following provisions apply to you. If the Software is supplied to the Department of
Defense (“DoD”), it is classified as “Commercial Computer Software” under paragraph

252.227-7014 of the DoD Supplement to the Federal Acquisition Regulations (“DFARS”)
(or any successor regulations) and the Government is acquiring only the license rights
granted herein (the license rights customarily provided to non-Government users). If the
Software is supplied to any unit or agency of the Government other than DoD, it is
classified as “Restricted Computer Software” and the Government's rights in the Software
are defined in paragraph 52.227-19 of the Federal Acquisition Regulations (“FAR”) (or any
successor regulations) or, in the case of NASA, in paragraph 18.52.227-86 of the NASA
Supplement to the FAR (or any successor regulations).

05/01 883647-03 Rev. B

vii

EULA for Microsoft® Windows NT® Embedded Operating System, Microsoft
Windows CE® Operating System for Embedded Systems, Microsoft
Windows CE® Operating System for Windows®-based Terminals, and Desktop
Applications for Windows® CE Operating System for Embedded Systems

IMPORTANT—READ CAREFULLY:

This End User License Agreement (EULA) is a legal agreement between you (either an
individual or a single entity) and the manufacturer (MANUFACTURER) of the special
purpose computing device (SYSTEM) you acquired which includes certain Microsoft
software product(s) installed on the SYSTEM and/or included in the SYSTEM package
(SOFTWARE). The SOFTWARE includes computer software, the associated media, any
printed materials, and any online or electronic documentation. By installing, copying or
otherwise using the SOFTWARE, you agree to be bound by the terms of this EULA. If you
do not agree to the terms of this EULA, MANUFACTURER and Microsoft Licensing, Inc.
(MS) are unwilling to license the SOFTWARE to you. In such event, you may not use or
copy the SOFTWARE, and you should promptly contact MANUFACTURER for
instructions on return of the unused product(s) for a refund.

Software License

The SOFTWARE is protected by copyright laws and international copyright treaties, as
well as other intellectual property laws and treaties. The SOFTWARE is licensed, not sold.

1. Grant of License

SOFTWARE includes software already installed on the SYSTEM (SYSTEM SOFTWARE)
and, if included in the SYSTEM package, software contained on the CD-ROM disc and/or
floppy disk(s). This EULA grants you the following rights to the SOFTWARE:

• Refund. If you do not agree to the terms of this EULA, MANUFACTURER and MS are

unwilling to license the SOFTWARE to you. In such event, you may not use or copy the
Licensed Product, and you should promptly contact MANUFACTURER for instructions
on return of the unused product(s) for a refund.

• Client Access Licenses. If you use the Embedded System to access or utilize the

services or functionality of Microsoft Windows NT Server (all editions) or Microsoft
Windows 2000 Server (all editions), or use the Embedded System to permit
workstation or computing devices to access or utilize the services or functionality of
Microsoft Windows NT Server, you may be required to obtain a Client Access License
for the Embedded System and or each such workstation or computing device. Please
refer to the end user license agreement for Microsoft Windows NT Server or Microsoft
Windows 2000 Server for additional information.

• No Warranties. EXCEPT AS EXPRESSLY PROVIDED IN THE LIMITED WARRANTY

SECTION BELOW, THE SOFTWARE IS PROVIDED TO YOU “AS IS” WITHOUT
WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT
NOT LIMITED TO, WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY,
AND OR FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK OF THE
QUALITY AND PERFORMANCE OF THE SOFTWARE IS WITH YOU.

viii

• No Liability for Consequential Damages. [MANUFACTURER AND/OR]

MANUFACTURER’S SUPPLIERS SHALL NOT BE HELD TO ANY LIABILITY FOR
ANY DAMAGES SUFFERED OR INCURRED BY YOU (INCLUDING, BUT NOT
LIMITED TO, GENERAL, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES
INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS
INTERRUPTION, LOSS OF BUSINESS INFORMATION AND THE LIKE), ARISING
FROM OR IN CONNECTION WITH THE DELIVERY, USE OR PERFORMANCE OF
THE SOFTWARE.

• Customer Remedies. [MANUFACTURER’s and] MANUFACTURER’s supplier’s

entire liability and your exclusive remedy shall be, at MANUFACTURER’s option, either
(a) return of the price paid, or (b) repair or replacement of the defective SOFTWARE
that does not meet the Limited Warranty and which is returned to the manufacturer with
a copy of your receipt. This Limited Warranty is void if failure of the SOFTWARE has
resulted from accident, abuse, or misapplication. Any replacement SOFTWARE will be
warranted for the remainder of the original warranty period or thirty (30) days,
whichever is longer.

• Limitations on Reverse Engineering, Decompilation, and Disassembly. You may

not reverse engineer, decompile, or disassemble the SOFTWARE, except and only to
the extent that such activity is expressly permitted by applicable law notwithstanding
this limitation.

• Separation of Components. The SOFTWARE is licensed as a single product. Its

component parts may not be separated for use on more than one Embedded System.

• Single Embedded System. The SOFTWARE is licensed with the Embedded System

as a single integrated product. The SOFTWARE may only be used with the Embedded
System as set forth in these licensing terms.

• Rental. You may not rent, lease, or lend the SOFTWARE.

• SOFTWARE Transfer. You may permanently transfer all of your rights set forth in

these licensing terms only as part of a permanent sale or transfer of the Embedded
System, provided you retain no copies, you transfer all of the SOFTWARE (including all
component parts, the media and printed materials, any upgrades, these licensing
terms, and, if applicable, the Certificate(s) of Authenticity), and the recipient agrees to
these licensing terms. If the SOFTWARE is an upgrade, any transfer must also include
all prior versions of the SOFTWARE.

• Back-up Copy. If MANUFACTURER has not included a back-up copy of the

SOFTWARE with the Embedded System, you may make a single back-up copy of the
SOFTWARE. You may use the back-up copy solely for archival purposes. Except as
expressly provided in these licensing terms, you may not otherwise make copies of the
SOFTWARE, including the printed materials accompanying the SOFTWARE.

• NOT FAULT TOLERANT. THE SOFTWARE MAY CONTAIN TECHNOLOGY THAT IS

NOT FAULT TOLERANT AND IS NOT DESIGNED, MANUFACTURED, OR
INTENDED FOR USE IN ENVIRONMENTS OR APPLICATIONS IN WHICH THE
FAILURE OF LICENSED SOFTWARE COULD LEAD TO DEATH, PERSONAL
INJURY, OR SEVERE PHYSICAL OR ENVIRONMENTAL DAMAGE OR FINANCIAL
LOSS.

• Ter m ination. Without prejudice to any other rights, MANUFACTURER may terminate

this license if you fail to comply with the licensing terms. In such event, you must
destroy all copies of the SOFTWARE and all of its component parts.

ix

• Desktop Software (for CE Full products only). Your Embedded System package

may include software contained on a CD-ROM disc labeled “Desktop Software for
Microsoft
your Embedded System, you may install and use the component(s) of the Desktop
Software in accordance with the terms of the end user license agreement provided with
such component(s). If no separate end user license agreement is provided, you may
install and use only one (1) copy of such component(s) on a single computer with
which you use the Embedded System.

• Note on Compatibility of Desktop Software (for CE Full products only). These

licensing terms are for a special purpose computing device. The only warranties are
those provided by MANUFACTURER in the Limited Warranty section set forth below.
Notwithstanding any online “help” files or other online information displayed by the
Desktop Software, neither Microsoft Licensing Inc. nor its suppliers (including Microsoft
Corporation) represents or makes any warranty that the Desktop Software will operate
in a specific manner or operate with any computer or computing device, whether or not
such computer(s) or computing device(s) contain Microsoft Windows Operating
System software or Microsoft Windows CE Operating System software.
MANUFACTURER’s warranties are expressly limited to those set forth in the Limited
Warranty section below.

2. Copyright

All title and copyrights in and to the SOFTWARE (including but not limited to any images,
photographs, animations, video, audio, music, text and “applets,” incorporated into the
SOFTWARE), the accompanying printed materials, and any copies of the SOFTWARE,
are owned by MS or its suppliers (including Microsoft Corporation). You may not copy the
printed materials accompanying the SOFTWARE. All rights not specifically granted under
this EULA are reserved by MS and its suppliers (including Microsoft Corporation).

®

Windows® CE” (“Desktop Software”). If Desktop Software is included with

3. Limited Warranty

MANUFACTURER warrants that the SOFTWARE will perform substantially in accordance
with the accompanying written materials for a period of ninety (90) days from the date of
receipt. Any implied warranties on the SOFTWARE are limited to ninety (90) days. Some
states/jurisdictions do not allow limitations on duration of an implied warranty, so the
above limitation may not apply to you.

4. Product Support

Product support for the SOFTWARE is not provided by MS, its parent corporation,
Microsoft Corporation, or their affiliates or subsidiaries. For product support, please refer
to MANUFACTURER’s support number provided in the documentation for the SYSTEM.
Should you have any questions concerning this EULA, or if you desire to contact
MANUFACTURER for any other reason, please refer to the address provided in the
documentation for the SYSTEM.

• Note on Java Support. The SOFTWARE may contain support for programs written in

Java. Java technology is not fault tolerant and is not designed, manufactured, or
intended for use or resale as online control equipment in hazardous environments
requiring fail-safe performance, such as in the operation of nuclear facilities, aircraft
navigation or communication systems, air traffic control, direct life support machines,
or weapons systems, in which the failure of Java technology could lead directly to
death, personal injury, or severe physical or environmental damage. Sun
Microsystems, Inc. has contractually obligated Microsoft Corporation to make this
disclaimer.

x

EXPORT RESTRICTIONS

You acknowledge that SOFTWARE is of US-origin. You agree to comply with all applicable
international and national laws that apply to the SOFTWARE, including the U.S. Export
Administration Regulations, as well as end-user, end-use and country destination
restrictions issued by U.S. and other governments. For additional information on exporting
the SOFTWARE, see http://www.microsoft.com/exporting/.

U.S. GOVERNMENT RESTRICTED RIGHTS

The SOFTWARE and documentation are provided with RESTRICTED RIGHTS. Use,
duplication, or disclosure by the Government is subject to restrictions as set forth in
subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at
DFARS 252.227-7013 or subparagraphs (c)(1) and (2) of the Commercial Computer
Software—Restricted Rights at 48 CFR 52.227-19, as applicable.

05/01 883647-05 Rev. A

FCC Statement

This equipment has been tested and found to comply with the limits for either Class A or
Class B digital devices (refer to “Terminal Requirements Compliance”), pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and the receiver.

• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

xi

Caution

Changes or modifications not covered in this manual must be approved in
writing by the manufacturer’s Regulatory Engineering department. Changes
or modifications made without written approval may void the user’s authority
to operate the equipment.

Terminal Requirements Compliance

FCC Compliance

Models 3200LE, 3230LE, 3320SE, 3350SE, 3360SE, 3630LE, 3730LE, and 3720SE
terminals meet Class B requirements.

IEC/EN Compliance

Models 3200LE, 3230LE, 3320SE, 3350SE, 3360SE, 3630LE, 3730LE, and 3720SE
terminals meet Class B requirements.

Canadian DOC Notices

Refer to the previous section, “Terminal Requirements Compliance,” to find out to which
model terminal each of the statements below refers.

Class A

This digital apparatus does not exceed the Class A limits for radio noise emissions from
digital apparatus set out in the Radio Interference Regulations of the Canadian
Department of Communications.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites
applicables aux appareils numériques de la classe A prescrites dans le Réglement sur le
brouillage radioélectrique édicté par le Ministère des Communications du Canada.

xii

Class B

This digital apparatus does not exceed the Class B limits for radio noise emissions from
digital apparatus set out in the Radio Interference Regulations of the Canadian
Department of Communications.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites
applicables aux appareils numériques de la classe B prescrites dans le Réglement sur le
brouillage radioélectrique édicté par le Ministère des Communications du Canada.

IEC/EN Notice

These products conform to the requirements of IEC950 and EN60950.

These products conform to requirements of EN55022 for Class A equipment or EN55022
for Class B equipment (refer to “Terminal Requirements Compliance”).

Models 3320SE, 3350SE, and 3360SE Terminals

For use with External Power Supply DVE Model DSA-0301-05 or certified equivalent
model supplied by the manufacturer, rated minimum 5V/4A.

Models 3200LE and 3230LE Terminals

For use with External Power Supply DVE Model DSA-0151D-12 or certified equivalent
model supplied by the manufacturer, rated minimum 12V/1.5A.

Model 3630LE Terminals

For use with External Power Supply Ilan Model F1650K or certified equivalent model
supplied by the manufacturer, rated minimum 12 V/3.5A.

Noise Suppressor

A noise suppressor (ferrite bead) must be installed on the network cable of your terminal.
This installation is necessary to maintain compliance with U.S. FCC B limits and European
CISPR B EN55022 Class B limits. The noise suppressor is supplied by the manufacturer
and is packed in your terminal’s shipping carton.

Cable Notice

The use of shielded I/O cables is required when connecting this equipment to any and all
optional peripheral or host devices. Failure to do so may cause interference and violate
FCC and international regulations for electromagnetic interference.

Contents

About the Users Guide

Guide Overview 1
Guide Conventions 2

Te x t F o r m a t 2
User Interface Menu Control 3

1 Introducing the 3000 Series Windows-based Terminals

Models Summary 5

Model 3200LE Terminal 6
Model 3230LE Terminal 7
Model 3320SE Terminal 8
Model 3350SE Terminal 9
Model 3360SE Terminal 10
Model 3630LE Terminal 11
Model 3720SE Terminal 12
Model 3730LE Terminal 13

3000 Series Terminal Features 14

2 General Terminal Information

Logging On 17

Access Levels 18
Version and Copyright Information 21
System Information 23

3 Display Configuration

Display Screen Resolution 26
Energy Savers 29

4 Integrated Terminal Monitor Adjustments

Model 3630LE 31
Model 3720SE 32
Model 3730LE 35

Operation 35

OSD 35
Select 35
Adjust 35
Volume 36
Auto Registration 36
Recall factory default settings 36
Auto Degauss 36

xiv

5 Keyboard and Mouse Configuration

Keyboard 40
Mouse 42

6 Managing Connections

Configuring a Connection 43
Making a Connection 43
Ending a Connection 44
Shutting Down the Terminal 45

7 Browser Configuration

Adding a Browser Connection 48

8 Multiple Sessions

Setting Up Multiple Sessions 51
Managing Multiple Sessions 51
Manipulating Multiple Sessions 51

9Getting Help

Troubleshooting Your Terminal 53

Glossary

Index

List of Figures

1-1 Model 3200LE Terminal and Connectors 6
1-2 Model 3230LE Terminal and Connectors 7
1-3 Model 3320SE Terminal and Connectors 8
1-4 Model 3350SE Terminal and Connectors 9
1-5 Model 3360SE Terminal and Connectors 10
1-6 Model 3630LE Terminal and Connectors 11
1-7 Model 3720SE Terminal and Connectors 12
1-8 Model 3730LE Terminal and Connectors 13
2-1 Terminal Login Dialog Box 17
2-2 Administrator-Level Terminal Properties Screen 18
2-3 User-Level Terminal Properties Screen 19
2-4 Guest-Level Terminal Properties Screen 20
2-5 Winterm Connection Manager 21
2-6 General Properties Sheet 22
2-7 SysInfo Properties Sheet 23
3-1 Display Properties Sheet 26
3-2 Terminal Settings Change Dialog Box 30
4-1 Model 3630LE User Controls 31
4-2 Model 3720SE Display Controls 32
4-3 Model 3720SE OSD (On-Screen Display) Menu 33
4-4 Model 3720SE Recall Mode 34
4-5 Model 3730LE Display Controls 35
5-1 Input Properties Sheet 39
6-1 Shutdown Window Dialog Box 45
7-1 Internet Explorer Browser Window 47
7-2 Winterm Connection Manager 48
7-3 Configure Tab Buttons 48
7-4 New Connection Dialog 49
7-5 Internet Explorer Setup Dialog Box 49
7-6 Connection Startup Dialog Box 49

xv

List of Tables

1Text Format2
2 User Interface Menu Control 3
1-1 Terminal Features 14
3-1 Display Screen Resolution 27
3-2 Energy Savers 29
4-1 Model 3630 User Controls 31
4-2 Model 3720SE Terminal Front Panel 33
4-3 Model 3720SE OSD Menu 34
4-4 Screen Control Definitions 36
5-1 Keyboard 40
5-2 Mouse 42
6-1 Connections Properties Sheet 44
6-2 Shutdown Window Dialog Box 45
9-1 Troubleshooting the Terminal 53

xvi

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About the Users Guide

The Winterm 3000 Series Windows-based Terminal Users Guide contains the information
you will need to use and troubleshoot a WBT (Windows-based Terminal). This guide is
written primarily for desktop users and covers the Models 3200LE, 3230LE, 3320SE,
3350SE, 3360SE, 3630LE, 3720SE, and 3730LE.

Guide Overview

The users guide consists of the following chapters:

• Introducing the 3000 Series Windows-based Terminals

• General Terminal Information

• Display Configuration

• Integrated Terminal Monitor Adjustments

• Keyboard and Mouse Configuration

• Managing Connections

• Browser Configuration

• Multiple Sessions

• Getting Help

This guide contains information about:

• WBT features and management

• The user interface

Note

The on-line version of this guide features a link to the Wyse home page at
www.wyse.com.

2

Guide Conventions

Text Format

Table 1 lists the text format conventions used in this document.

Table 1 Text Format

Convention Where Used

Italic New term, book title, or emphasis.

Bold Screen display, keycaps, and user input.

Note

Caution

+ Keystroke sequences such as:

| Instructions about invoking a menu such as:

Indicates a note. A note adds information.

Indicates a caution. A caution indicates actions that may
cause damage to equipment, erase files, or destroy data.

Ctrl+Alt+Del

Network | SNMP Network | Location

User Interface Menu Control

Table 2 describes the command buttons used for user interface menu control on a 3000
Series WBT.

Table 2 User Interface Menu Control

Command Button Function

X Found in the upper right corner of a dialog box. Click on this

OK Found in dialog boxes and on properties sheets. Click on this

Cancel Found in dialog boxes and on properties sheets. Click on this

Apply Found in dialog boxes and on properties sheets. Click on this

3

command button to quit a dialog box or properties sheet
without saving changes.

command button to save your changes and quit a dialog box
or properties sheet.

command button at any time to quit a dialog box or properties
sheet without saving changes.

command button to save changes without quitting a dialog
box or properties sheet. This command button is sometimes
not activated.

Next or Accept Found in wizards. Click on these command buttons to display

the next dialog box in the sequence.

Back Found in wizards. Click on this command button to return to

the previous dialog box.

Finish Found in wizards. Click on this command button to finish the

wizard.

4

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1 Introducing the 3000 Series

Windows-based Terminals

Winterm 3000 Series WBTs (Windows-based Terminals) are graphical display terminals
that are designed to connect to Windows 2000 or Windows NT TSE (Terminal Server
Edition) servers via either the Microsoft RDP (Remote Desktop Protocol) or the Citrix ICA
(Independent Computing Architecture) protocol. Winterm 3000 Series WBTs are also
capable of connecting to legacy servers using “text-based terminal” emulation software
that resides on the WBT. Please consult the Terminal Emulation User’s Guide, provided
with your terminal for information on configuring emulations, and "Managing Connections"
for information on managing the sessions.

RDP is a Microsoft-developed protocol based on, and is an extension of, the ITU
(International Telecommunications Union) T.120 protocol standards and is provided with
the Windows 2000 and Windows NT TSE operating systems. ICA is a protocol developed
by Citrix Systems and is part of the MetaFrame software package, which is available in
versions for either Windows 2000 or Windows NT TSE. Both protocols are multi-channel
capable and allow for separate virtual channels that carry highly encrypted presentation
data, serial device communications, licensing information, and other data (including
keyboard and mouse activity, etc.). In addition, ICA has other extended capabilities such
as sound and printer support.

Both protocols allow an application’s user interface to execute on a Windows-based
terminal while the application’s logic executes on the server.

Models Summary

All Winterm 3000 Series terminals with at least 8 MB of RAM are supported by version

3.5.1 of the terminal software.

Currently available Wyse Winterm 3000 Series terminals are:

• Modular type, Models 3200LE, 3230LE, 3320SE, 3350SE, and 3360SE

• Integrated-display type, Models 3630LE, 3720SE, and 3730LE

Note

Monitors are not provided with modular-type Wyse Winterms. Monitors are
integral to Models 3630LE, 3720SE and 3730LE. For modular-type
terminals, your system administrator must provide a monitor and a video
interface cable.

6 Chapter 1

Model 3200LE Terminal

The Model 3200LE terminal is the entry-level, modular-type 3000 Series terminal. The
connectors for power input, the network, a monitor, a USB keyboard (with mouse), USB
peripherals, headphones, and a microphone are on the back of the terminal. The power
push-button switch is on the top of the unit. The following figure shows a Model 3200LE
terminal and its connectors.

Figure 1-1 Model 3200LE Terminal and Connectors

The following items are provided with Model 3200LE terminals:

• Power supply

• Power cord (with domestic versions only)

• Keyboard (with domestic versions only)

•Mouse

• Installation and user information (also available at www.wyse.com)

Note

An optional mounting kit is also available. For more information call
1-800-800-WYSE (9973).

Introducing the 3000 Series Windows-based Terminals 7

Model 3230LE Terminal

The Model 3230LE terminal is the lower mid-level, modular-type 3000 Series terminal.
The connectors for power input, the network, a monitor, a USB keyboard (with mouse),
USB peripherals, headphones, and a microphone are on the back of the terminal. The
power push-button switch is on the top of the unit. The following figure shows a Model
3230LE terminal and its connectors.

Figure 1-2 Model 3230LE Terminal and Connectors

The following items are provided with Model 3230LE terminals:

• Power supply

• Power cord (with domestic versions only)

• Keyboard (with domestic versions only)

•Mouse

• Installation and user information (also available at www.wyse.com)

Note

An optional mounting kit is also available. For more information call
1-800-800-WYSE (9973).

8 Chapter 1

Model 3320SE Terminal

The Model 3320SE terminal is a standard modular-type 3000 Series terminal. The
connectors for power input, a monitor, a keyboard, a mouse, the network, serial/parallel
peripherals, headphones, and a microphone are on the back of the unit. The power
push-button switch is on the top of the unit. An option slot provides a method of
connecting supported peripheral devices. The following figure shows a Model 3320SE
terminal and its connectors.

Figure 1-3 Model 3320SE Terminal and Connectors

The following items are provided with Model 3320SE terminals:

• Power supply

• Power cord (with domestic versions only)

• Desktop mounting stand

• Keyboard (with domestic versions only) and mouse

• Installation and user information (also available at www.wyse.com)

Note

Optional wall-mount and cable shroud kits (P/N 920190-01 and P/N
920198-01) are available. For more information call 1-800-800-WYSE
(9973).

Introducing the 3000 Series Windows-based Terminals 9

Model 3350SE Terminal

The Model 3350SE terminal is a medium-performance, standard modular-type 3000
Series terminal. The connectors for power input, a monitor, a keyboard, a mouse, the
network, serial/parallel and USB peripherals, headphones, and a microphone are on the
back of the unit. An option slot provides a method of connecting supported peripheral
devices. The power push-button switch is on the front of the unit. The following figure
shows a Model 3350SE terminal and its connectors.

Figure 1-4 Model 3350SE Terminal and Connectors

The following items are provided with Model 3350SE terminals:

• Power supply

• Power cord (with domestic versions only)

• Desktop mounting stand (integral)

• Keyboard (with domestic versions only) and mouse

• Installation and user information (also available at www.wyse.com)

Note

An optional wall-mount kit (P/N 920189-01) is available. For more information
call 1-800-800-WYSE (9973).

10 Chapter 1

Model 3360SE Terminal

The Model 3360SE terminal is a high-performance, standard modular-type 3000 Series
terminal. The connectors for power input, a monitor, a keyboard, a mouse, the network,
serial/parallel and USB peripherals, headphones, and a microphone are on the back of the
unit. An option slot provides a method of connecting supported peripheral devices. The
power push-button switch is on the top of the unit. The following figure shows a Model
3360SE terminal and its connectors.

Figure 1-5 Model 3360SE Terminal and Connectors

The following items are provided with Model 3360SE terminals:

• Power supply

• Power cord (with domestic versions only)

• Desktop mounting stand

• Keyboard (with domestic versions only) and mouse

• Installation and user information (also available at www.wyse.com)

Note

Optional wall-mount and cable shroud kits (P/N 920190-01 and P/N
920198-01) are available. For more information call 1-800-800-WYSE
(9973).

Introducing the 3000 Series Windows-based Terminals 11

Model 3630LE Terminal

The Model 3630LE terminal is a medium-performance, integrated-type 3000 Series
terminal with a 15” color flat-panel display. The connectors for power, a USB keyboard
(with mouse), the network, and USB peripherals are on the back of the unit. The power
push-button switch, the monitor controls, and connectors for a microphone and
headphones are on the front of the unit. The following figure shows a Model 3630LE
terminal and its connectors.

Figure 1-6 Model 3630LE Terminal and Connectors

The following items are provided with Model 3630LE terminals:

• Power supply

• Power cord (with domestic versions only)

• Keyboard (with domestic versions only) and mouse

• Installation and user information (also available at www.wyse.com)

12 Chapter 1

Model 3720SE Terminal

Model 3720SE is an integrated type 3000 Series terminal with a 15” color CRT display.
The connectors for AC power input, the keyboard, a mouse, the network, serial/parallel
peripherals, headphones, and a microphone are on the back of the unit. An option slot
provides a method of connecting supported peripheral devices. The power push-button
switch and the monitor controls are on the front of the unit. The following figure shows a
Model 3720SE terminal and its connectors.

Figure 1-7 Model 3720SE Terminal and Connectors

The following items are provided with Model 3720SE terminals:

•Power cord

• Keyboard (with domestic versions only) and mouse

• Installation and user information (also available at www.wyse.com)

Introducing the 3000 Series Windows-based Terminals 13

Model 3730LE Terminal

The Model 3730LE is an integrated type 3000 Series terminal with a 17” color CRT
display. The connectors for a USB keyboard (with mouse), USB peripherals, the network,
and connectors for the base and monitor subunit power, monitor video, and audio cables
are on the back of the terminal. The audio jacks and the monitor controls are on the front
of the monitor panel and the power push- button switch is on the base. The following
figure shows a Model 3730LE integrated terminal and its connectors.

Figure 1-8 Model 3730LE Terminal and Connectors

The following items are provided with Model 3730LE terminals:

• Power cord (with domestic versions only)

• Keyboard (with domestic versions only)

•Mouse

• Installation and user information (also available at www.wyse.com)

3000 Series Terminal Features

The following table lists the features of each WBT model.

Table 1-1 Terminal Features

Feature 3200LE 3230LE 3320SE 3350SE 3360SE 3630LE 3720SE 3730LE

14 Chapter 1

Windows 3.1, Windows 95, Windows 98, and
Windows NT applications via Windows 2000

RDP and ICA 3.x application compliant !!!! ! !!!

ICA server connections via serial cable !! !

10Base-T network communications !!!! ! !!!

100Base-T network communications !!!! ! !!!

Dual high-speed serial ports !! !

Parallel printer port !! !

Single USB port !

Dual USB ports !! ! !!!

Optional touch screen support !! !

Support for monochrome or color monitor !!

Desktop (standard) or wall-mount (optional
kit)

Support for PCMCIA modem !

Print Spooling !!!!

!!!! ! !!!

!!

Secure RDP & ICA !!!!

Media Player !!!!

16-bit color support !!!!

Table 1-1 Terminal Features, Continued

Feature 3200LE 3230LE 3320SE 3350SE 3360SE 3630LE 3720SE 3730LE

PCMCIA support for CISCO Aironet™
Wireless Ethernet Card

Network Time Services !!!!

Microsoft Internet Explorer 4 support !!!!

!

Introducing the 3000 Series Windows-based Terminals 15

16 Chapter 1

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2 General Terminal Information

Logging On

If security is enabled (an administrative function), when you turn on your WBT the
Terminal Login dialog box shown below (see Figure 2-1) displays (unless your system
administrator has configured your terminal for automatic login with your User Name and
Password). Type in your user name and password, then click the OK button.

Figure 2-1 Terminal Login Dialog Box

If security has not been enabled or your terminal has been configured for automatic login,
the Winterm Connection Manager (Figure 2-5) is the first screen you will see after your
terminal boots. From the connection manager press F2 to display the Te r m inal
Properties dialog box.

Two of the properties sheets in this dialog box provide general information about your
WBT. They are the General properties sheet and the SysInfo properties sheet. The
following paragraphs discuss these properties sheets.

18 Chapter 2

Access Levels

The terminal allows three different levels of access: Administrator, User, and Guest. These
levels are assigned to specific User Names by your System Administrator.

Each access level grants certain rights to the user according to the level specified,
Administrator having total access and control over all functions of the terminal, User
having control over all except the Security functions, and Guest having minimal rights.

The following figures show the Terminal Properties available to each kind of user.

Figure 2-2 Administrator-Level Terminal Properties Screen

General Terminal Information 19

Figure 2-3 User-Level Terminal Properties Screen

20 Chapter 2

Figure 2-4 Guest-Level Terminal Properties Screen

Additionally, the Configure tab in the Winterm Connection Manager window is only
available to Administrator-level users. Information regarding the use of Administrator-level
functions is available in the Winterm 3000 Series Windows-based Terminal Administrators
Guide.

Note

If you turn on your WBT and the Setup Wizard displays, contact your system
administrator. If you are a system administrator, see the administrators guide.

Note

See "Managing Connections" in this guide for more information about the

Winterm Connection Manager.

Note

For more information about the Terminal Properties dialog box, see your
system administrator. If you are a system administrator, see the
administrators guide.

General Terminal Information 21

The connection manager allows you to connect to one or more servers. See Chapters 6
and 8 for more information about connections and sessions.

Figure 2-5 Winterm Connection Manager

Version and Copyright Information

The General properties sheet includes information about the current software on your
terminal and copyright statements. See Figure 2-6. The General properties sheet is the
default for the dialog box.

22 Chapter 2

Figure 2-6 General Properties Sheet

Read the information on this sheet. Click on Close to return to the Winterm Connection
Manager. By default Cancel and Apply are deactivated.

Note

The amount of RAM shown on this properties sheet depends on the model of
terminal in use.

Caution

There is one function on the General properties sheet, Reset the Terminal
to Factory Default Property Settings. Contact your system administrator

before using this function.

General Terminal Information 23

System Information

The SysInfo properties sheet contains terminal and network information. See Figure 2-7.

Click on the SysInfo tab to invoke this properties sheet. Read the information on this
sheet. Click on Cancel or Apply to return to the Winterm Connection Manager.

Figure 2-7 SysInfo Properties Sheet

24 Chapter 2

This page intentionally blank.

3 Display Configuration

From the Winterm Connection Manager (Figure 2-5) press F2 on your keyboard. The
Terminal Properties dialog box displays (see Figure 3-1). The Display properties sheet

available in this dialog box allows you to configure display screen resolution and turn on
the energy savers functions.

To invoke this properties sheet click on the Display tab in the Terminal Properties dialog
box.

26 Chapter 3

Display Screen Resolution

This paragraph discusses display screen resolution referring to Figure 3-1 and using
Ta bl e 3 -1 .

Figure 3-1 Display Properties Sheet

Display Configuration 27

Table 3-1 Display Screen Resolution

Display Properties
Sheet Area Called...

To Use...

Desktop Area and
Refresh Frequency

The scrolling list box displays the current terminal display
screen resolution. Scroll and click on a selection to change
the resolution. The default is 640 x 480 @ 60 Hz.

Tes t

Click on this command button to test the setting selected in
the above scrolling list box. The following dialog box
displays:

Follow the instructions in the dialog box. If you click on OK,
a test pattern will display. If you click on Cancel, the test is
cancelled.

28 Chapter 3

Table 3-1 Display Screen Resolution, Continued

Display Properties
Sheet Area Called...

To Use...

After several seconds the following dialog box displays:

Follow the instructions in the dialog box. If you click on Yes,
you will return to the Display properties sheet.

If you click on No, the following dialog box will display:

Follow the instructions in the dialog box.

Energy Savers

Display Configuration 29

This paragraph discusses energy saving features, referring to Figure 3-1 and using
Ta bl e 3 -2 .

Table 3-2 Energy Savers

Display Properties Sheet
Area Called...

Enable Energy Savers Click on this check box to activate the energy saver

To Use...

functions. When you check this box, all three
functions in the group box are activated:

Screen Saver

Click on this radio button to enable the screen saver.
By default this function is not activated.

Turn Off Monitor

Click on this radio button to use this function as an
energy saver. The function works by shutting off the
terminal's display rather than displaying a screen
saver. By default this function is not activated. When
Enable Energy Savers is activated, this function is
enabled.

Wait

Adjust the amount of time (in minutes) that elapses
before the energy saver function you have selected
starts. You can enter a number or use the scrolling
list. By default the function is not activated. When it is
activated, the default is 12.

30 Chapter 3

To finish, click on Apply, then Close. The following dialog box displays:

Figure 3-2 Terminal Settings Change Dialog Box

You can also click on Cancel to cancel any changes and return to the Winterm
Connection Manager.

4 Integrated Terminal Monitor

Adjustments

Model 3630LE

Figure 4-1 shows the user controls available on the Model 3630LE flat-panel terminal.
They are described in Table 4-1.

Figure 4-1 Model 3630LE User Controls

Table 4-1 Model 3630 User Controls

Control Definition

Power Button and
Power LED

Press the double-action push button to turn power on and
off. The power LED indicates power status (green - full on,
amber - standby or shutting down). Be sure to close all
connections and shut down the operating system before
turning power off.

Caution

Do not remove power to the terminal while the
Power LED is lit (green or amber). This could
damage the contents of flash memory.

32 Chapter 4

Table 4-1 Model 3630 User Controls, Continued

Control Definition

Brightness Increases or decreases the strength (lightness or dimness)

Volume Controls the audio volume from the speakers, or if the

Model 3720SE

This section explains the various user adjustments available on the Model 3720SE
terminal monitor.

The terminal uses an OSD (on-screen display) adjustment feature. The OSD is invoked
with the buttons on the front panel (see Display Controls below).

of the display image.

headphones are plugged in the speakers will be disabled
and the headphone volume is controlled.

Note

The microphone (Mic) input is not yet
supported by software on the Model 3630LE.

Figure 4-2 Model 3720SE Display Controls

Integrated Terminal Monitor Adjustments 33

Instructions for using the terminal’s front panel are listed in the following table.

Table 4-2 Model 3720SE Terminal Front Panel

Button Function

MENU (OSD) To use:

Press the MENU button to invoke the OSD (refer to the
following figure).
Press the plus [+] or minus [-] SELECT buttons to select the
adjustment you want to make (see Table 4-3 for settings).
Press the ADJUST plus [+] or minus [-] buttons to make your
adjustment.
Press MENU to save your adjustments and close the OSD.

Note

The OSD can be invoked at any time the
terminal is on, even while running an application.
It automatically closes after a period of inactivity
(2 minutes). If this happens before you complete
your adjustments, press the MENU button to
invoke the OSD again.

SELECT (Brightness) Press the plus [+] and minus [-] buttons on the terminal’s front

panel to increase or decrease the display’s brightness.

ADJUST (Contrast) Press the plus [+] and minus [-] buttons on the terminal’s front

panel to increase or decrease the display’s contrast.

Figure 4-3 Model 3720SE OSD (On-Screen Display) Menu

H-CENTER
H-SIZE
V-CENTER

TRAPEZOID
ROTATE

RECALL MODE
V-SIZE
PIN

Table 4-3 (following) describes the functions of the OSD menu.

+

+

34 Chapter 4

Table 4-3 Model 3720SE OSD Menu

Function Description

H-CENTER H-CENTER adjusts the screen’s horizontal center from left to

H-SIZE H-SIZE adjusts the screen’s width.

V-CENTER V-CENTER adjusts the screen’s vertical center, top to bottom.

V-SIZE V-SIZE adjusts the screen’s height.

PIN PIN (Pincushion) adjusts screen distortion, where both sides

TRAPEZOID TRAPEZOID adjusts the screen’s right- and left-hand sides so

ROTATE ROTATE corrects the screen’s rotation. Use this function if the

RECALL MODE Select this item to reset the display to the factory preset color

right.

of the display sag inward toward the center or bow outward
from it.

they are parallel.

display tilts left or right.

temperatures (also see the following figure):

RECALL MODE

Preset 1 is 9300
Preset 2 is 6550
Preset 3 is 5500

The color adjustments are:

R

This adjusts the display’s red hues.

G

This adjusts the display’s green hues.

B

This adjusts the display’s blue hues.

Figure 4-4 Model 3720SE Recall Mode

9300 K

123

R
G
B

+
+
+

USER 1

123

RECALL 9300K

R

G

B

ºK
ºK
ºK

+
+
+

Model 3730LE

Integrated Terminal Monitor Adjustments 35

This section explains the various user adjustments provided on the Model 3730LE
terminal monitor.

Figure 4-5 Model 3730LE Display Controls

Operation

OSD

Press the OSD button to access the OSD master picture, which includes a resolution and
frequency indicator as well as the Adjustment Window. Press the button again to
manually close the window (the window will automatically close after 10 seconds of
inactivity).

Select

After activating the On-Screen Display window by pressing the OSD button (see above),
the Select button allows you to choose the desired adjustment. Pressing the Select + or
Select - button will step through all available adjustment icons (controls). The selected
item will be highlighted red.

Adjust

After activating the item to be adjusted with the Select button, press the Adjust button. A
window containing an adjustment bar will appear. Pressing the Adjust + button will cause
the bar to increase; pressing the Adjust - button will cause the bar to decrease.

To continue selecting monitor adjustments, press the Select key once again to choose the
item to be changed, then press the Adjust key to adjust the display. Continue in this
manner until all adjustments have been made.

After completing all adjustments, press the OSD button again to close the Adjustment
Window.

36 Chapter 4

Volume

Used to adjust audio volume.

Note

The microphone (Mic) input is not yet supported by software on the Model
3730LE.

Auto Registration

Adjustments are automatically registered after the Adjust switch is pressed, or by letting
the display automatically close the windows after 15 seconds of inactivity.

Recall factory default settings

To cancel adjustments and recall presets (revert to factory settings), press the Select -
and Adjust - buttons simultaneously to activate the recall function. This resets the display
mode to the factory-preset value.

Auto Degauss

This model is equipped with an automatic degaussing function. Degaussing is
automatically activated when the display is cold (i.e., after having been powered off for
at least 20 minutes) and power is applied. If the monitor is repositioned while warm and
discoloration is observed, turn off the monitor and allow it to cool or select the degauss
option in the OSD display. Upon power-up, the monitor is automatically degaussed and
the discoloration will disappear.

Table 4-4 Screen Control Definitions

Control Definition

Brightness Increases or decreases the intensity (illumination) of the

image.

Contrast Increases or decreases the strength (lightness or dimness)

of the image.

Horizontal Position Moves the image horizontally on-screen left (-) or right (+).

Horizontal Sizing Increases (+) or decreases (-) the size of the image

horizontally.

Vertical Position Moves the image vertically on screen up (+) or down (-).

Vertical Sizing Increases (+) or decreases (-) the size of the image

vertically.

Pincushion Adjusts the side pincushion (or barreling).

Pinbalance Adjusts the curvature of the left and right sides of the

image.

Trapezoid Corrects the image shape to a rectangle.

Integrated Terminal Monitor Adjustments 37

Table 4-4 Screen Control Definitions, Continued

Control Definition

Parallel Corrects the image shape to a rectangle.

Color temperature Adjusts the color temperature.

When you select 9300K or 6500K mode, you can restore
9300K or 6500K settings to the factory preset values. When
you select User mode, you can change Red or Blue video
output gain as desired.

OSD Moves the OSD position.

Recall Resets the display settings to their original factory values.

Degauss Improves image clarity by demagnetizing the metal frame of

the CRT. For best results, turn the terminal off, wait 20
minutes, then turn it on again. Allow a minimum of 20
minutes to elapse before using the Auto Degauss function,
or select the Degauss function from the OSD screen.

Rotation Corrects the screen tilt by adjusting the screen image to be

horizontally level (adjust VR at back cover near the signal
cable).

38 Chapter 4

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5 Keyboard and Mouse Configuration

From the Winterm Connection Manager you can configure your terminal’s keyboard and
mouse. Press F2 on your keyboard. The Terminal Properties dialog box displays. In this
dialog box is a properties sheet you can use for setting up your keyboard and mouse. It is
the Input properties sheet. Figure 5-1 shows this properties sheet.

To invoke this properties sheet click on the Input tab.

Figure 5-1 Input Properties Sheet

40 Chapter 5

Keyboard

This paragraph discusses configuring your keyboard, referring to Figure 5-1 and using
Ta bl e 5 -1 .

Table 5-1 Keyboard

Input Properties
Sheet Area Called...

Keyboard Use this group box to configure your keyboard:

To Use...

Locale
Use this scroll list to select a language for the keyboard:

Belgian Dutch
Belgian French
Brazilian (ABNT)
Canadian Eng (Multi)
Canadian FR (Multi)
Canadian French
Croatian
Czech
Danish
Dutch
English (UK)
English (US)
Finnish
French
German
Greek
Hungarian
Italian
Italian (142)

Click on a selection to highlight it. The default is English
(US).

Note

An IEPC keyboard is required for any language
other than English (US). The keyboard layouts
are different for each of the languages listed
above.

Japanese
Latin American
Norwegian
Polish (214)
Polish (programmer)
Portuguese
Romanian
Russian
Slovak
Slovenian
Spanish
Spanish Variation
Swedish
Swiss French
Swiss German
Turkish-F
Turkish-Q
US International

NumLock On Boot

Click on this check box to enable the Num Lock function on
your keyboard. When checked, the keyboard will boot up
with the Num Lock function enabled.

Keyboard and Mouse Configuration 41

Table 5-1 Keyboard, Continued

Input Properties
Sheet Area Called...

Character Repeat The group box used to set the keyboard character repeat

To finish, click on Apply then Close to apply the changes you made and return to the
Winterm Connection Manager.

To Use...

parameters:

Repeat Delay

Use this slider control to adjust the repeat delay of keyboard
characters. Repeat Delay determines how quickly the same
character will appear on screen when typed more than once.

Repeat Rate

Use this slider control to adjust the repeat rate of a keyboard
character. Repeat Rate determines how quickly the same
character will appear on screen when the associated key is
held down.

42 Chapter 5

Mouse

This section discusses configuring your mouse referring to Figure 5-1 and using Table 5-2.

Table 5-2 Mouse

Input Properties Sheet
Area Called...

Mouse Use the following dialog box to configure mouse

To Use...

attributes.

Properties...
Click on this command button to invoke the Mouse
Properties dialog box. Use it to set your mouse

properties.

Button Configuration

Select from:

Right-handed
Left-handed

to choose which button you will use on your mouse. The
default is Right-handed.

Pointer Acceleration

Use this slider control to adjust the acceleration of the
mouse.

Pointer Speed

Use this slider control to adjust the speed of the mouse.

To finish, click on Apply then Close to apply the changes and return to the Winterm

Connection Manager.

6 Managing Connections

The Winterm Connection Manager is designed to help you manage your network
connections. The manager consists of the Connections properties sheet and the
Configure properties sheet. With it you can configure, make, and end connections, and
gracefully shut down the terminal. Figure 2-5 shows the Winterm Connection Manager.

The Winterm Connection Manager is automatically invoked when the terminal is turned
on.

Note

If you turn on your WBT and the Setup Wizard displays, contact your system
administrator. If you are a system administrator, see the administrators guide.

Configuring a Connection

The functions of the Configure properties sheet are used to add, modify, and delete
connections. See your system administrator or the administrators guide for more
information about configuring connections.

Making a Connection

The functions of the Connections properties sheet (see Figure 2-5) are used to:

• Make terminal connections

• Display the status of a connection

• End a connection

• Shut down the terminal gracefully

Note

The Connections properties sheet is the default sheet displayed by the
Winterm Connection Manager.

44 Chapter 6

Table 6-1 identifies and describes each of functions of the properties sheet.

Table 6-1 Connections Properties Sheet

Function Description

Connection Name This application window lists the connections that you can

Typ e This list shows the type of connection. The defaults are RDP

Status This list shows the status of the connection. If a connection is

Connect Click on a connection in the Connection Name list box to

use. Default RDP Connection and Default ICA Connection
are the default connections for the window.

Note

See the administrators guide for information
about creating connections.

and ICA.

live, the status for that connection will be Active. If a
connection is not live, the list will show a blank.

highlight it. Click on the Connect command button to make
the highlighted connection. You can also double-click on a
selection to make a connection.

End See Ending a Connection.

Shutdown See Shutting Down the Terminal.

Ending a Connection

Click on the End command button to end the connection process. When you press the
End button and the connection is active, the End Task dialog displays. The End

command button is enabled when one or more sessions become active.

Managing Connections 45

Shutting Down the Terminal

Use the Shutdown Window dialog box to log off, shut down, or shut down and restart the
terminal. Figure 6-1 shows the Shutdown Window dialog box.

Figure 6-1 Shutdown Window Dialog Box

Click on the Shutdown command button in the Winterm Connection Manager to invoke
this dialog box. The following table describes the functions of this dialog box.

Table 6-2 Shutdown Window Dialog Box

Function Description

Logout Click on this radio button to invoke the Terminal Login dialog

box. By default this command button is not activated. The
terminal's security function must be enabled to activate this
radio button.

Note

See the administrators guide or contact your
system administrator for more information about
logging out.

Shutdown the
Ter m inal

Shutdown and
Restart

Click on this radio button to shut down the terminal without
restarting it. A dialog box displays after you initiate this action.
It prompts you about whether you want to continue. By default
this radio button is activated and enabled.

Click on this radio button to shut down then restart the
terminal. By default this function is enabled but not activated.

46 Chapter 6

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7 Browser Configuration

The Microsoft Internet Explorer Web browser is resident on 3000 Series terminals that are
factory-configured with at least 16 MB of flash memory (see the note below). This chapter
describes how to set the client-based browser as a connection using the Winterm

Connection Manager.

Figure 7-1 Internet Explorer Browser Window

Note

To display the amount of flash memory installed in your terminal, refer to the
Sysinfo properties sheet, described in "System Information." Terminals with
less than 16 MB of flash memory may be upgraded with additional memory
to support the factory image that includes Internet Explorer. For more
information call 1-800-GET-WYSE (1-800-438-9973).

48 Chapter 7

Adding a Browser Connection

When you first power-up your Winterm you will see the Winterm Connection Manager.

Figure 7-2 Winterm Connection Manager

The Winterm Connection Manager allows you to configure your local browser. Click on
the Configure tab to begin setting up your browser.

Note

The operating system installed on the terminal supports 40-bit encryption.
Some secure Web sites may require a higher level of encryption to allow a
connection.

A new set of buttons will appear at the bottom of the Winterm Connection Manager
window.

Figure 7-3 Configure Tab Buttons

Browser Configuration 49

Click the Add button and choose Internet Explorer from the drop-down box and click on
the OK button.

Figure 7-4 New Connection Dialog

Type a name for your browser connection in the title box of the Internet Explorer Setup
dialog box and click OK.

Figure 7-5 Internet Explorer Setup Dialog Box

Click the Connections tab at the top of the Winterm Connection Manager window.

If you want to have the browser automatically open when you start your terminal, click the

Automatically start the selected connection at startup radio button in the Connection
Startup dialog box, Figure 7-6.

Figure 7-6 Connection Startup Dialog Box

50 Chapter 7

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8 Multiple Sessions

Setting Up Multiple Sessions

To start multiple sessions:

1. Click on a connection in the Connection Name list in the Winterm Connection
Manager to launch your first session. (See “Managing Connections” for more

information about configuring connection parameters).

2. Press Ctrl+Alt+End while the connection is active to return to the Winterm
Connection Manager.

3. Click on another connection in the Connection Name list to launch another session.

Managing Multiple Sessions

Your terminal is designed to handle multiple sessions. The number of active sessions you
can have with your terminal is dependent on the following factors:

• Amount of RAM

• The types of connections open

• Number of sessions configured

Note

The terminal emulation software provided with your terminal limits the
number of simultaneous terminal emulation connections to eight.

See your system administrator for detailed information about your terminal’s ability to
conduct multiple sessions.

Manipulating Multiple Sessions

With multiple sessions active, you can toggle between sessions. To toggle between
sessions:

• Press Ctrl+Alt+↑ to proceed to the previous session.

• Press Ctrl+Alt+↓ to proceed to the next session.

You can also return to the Winterm Connection Manager by pressing Ctrl+Alt+End.

52 Chapter 8

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9 Getting Help

Getting Help provides solutions to problems that may occur while you are using your
terminal.

Troubleshooting Your Terminal

Troubleshooting the Terminal, Table 9-1, lists some common problems and the solutions
to those problems.

Table 9-1 Troubleshooting the Terminal

Problem Solution

When you turn on the terminal nothing
happens.

When you turn on the terminal the screen
remains blank and the power indicator
light remains orange.

During power up the following message
displays:

Keyboard testing failed

1. Ensure that the VGA connector is

securely connected (modular terminals
only).

2. Ensure that the power cord is
connected to the power connector on
the terminal’s back panel or power
supply (as appropriate for the terminal
in use).

3. Ensure that the power cord is plugged
into an AC outlet that works.

For Model 3350SE:

Turn the terminal off, then on again.

All other models:

Depress the power push button for at
least 5 seconds to execute a power reset.

Ensure that the keyboard cord is
connected to the keyboard (PS/2 or USB)
connector on the terminal’s back panel.

When you turn on the terminal, the

Winterm Connection Manager or the
WBT Setup Wizard appears, but the

mouse does not function.

Ensure that the mouse cord is properly
connected.

54 Chapter 9

Table 9-1 Troubleshooting the Terminal, Continued

Problem Solution

You are not able to make a network
connection using the Winterm
Connection Manager.

While connected to a server the keyboard
and the mouse freeze.

You are not able to print using the parallel
port.

1. Verify that the network cable is
properly attached to the terminal.

2. Verify that the network cable is
connected to a hub or other network
outlet.

3. Check with your network system
administrator to ensure that the WBT is
set up properly and that the server you
are trying to connect to is operating
correctly.

The connection to the server may be
broken.

1. Turn the terminal off, then on again.

2. Attempt to make another connection.

If you can not make the connection again:

1. Verify that the network cable is
properly connected.

2. Check with your network system
administrator to ensure that you are
using the correct network cable.

1. Make sure that the printer is plugged
into the AC outlet and turned on.

2. Check the cable connection between
the printer and the terminal.

3. Ensure that the printer is on line.

4. Ensure that the printer is properly

configured in the print manager.

5. Ensure that the printer has not been
paused.

You are not able to print using the serial
port.

Note

If any other error messages are displayed, you have any other problems, or
you can not find a solution in this table, contact your network system
administrator.

1. Make sure that the printer is plugged
into the AC outlet and turned on.

2. Check the cable connection between
the printer and the terminal.

3. Ensure that the printer is on line.

4. Ensure that the printer is properly

configured in the print manager.

5. Ensure that the printer has not been
paused.

Glossary1

Glossary

The following glossary is a list of commonly used terms in this guide.

Term Definition

10Base-T One of several adaptations of the Ethernet (IEEE 802.3) standard for Local

Area Networks (LANs). The 10Base-T standard (also called Twisted Pair
Ethernet) uses a twisted-pair cable with a maximum length of 100 meters.
The cable is thinner and more flexible than the coaxial cable used for the
10Base-2 or 10Base-5 standards.

100Base-T A networking standard that supports data transfer rates up to 100 Mbps (100

megabits per second). 100Base-T is based on the older Ethernet standard.
Because it is 10 times faster than Ethernet, it is often referred to as Fast
Ethernet. Officially, the 100Base-T standard is IEEE 802.3u. Like Ethernet,
100Base-T is based on the CSMA/CD LAN access method. There are
several different cabling schemes that can be used with 100Base-T,
including:

• 100Base-TX: two pairs of high-quality twisted-pair wires

• 100Base-T4: four pairs of normal-quality twisted-pair wires

• 100Base-FX: fiber optic cables

Bootstrap A technique designed to cause a circuit, stage, or operation to bring itself

into a desired state by means of its own action. Used as a machine routine,
the bootstrap technique involves loading the first few instructions into
storage; these instructions are then used to bring in the rest of the
routine--usually by entering a few manual instructions or by using a special
keystroke combination.

CHAP Challenge-Handshake Authentication Protocol. An authentication scheme

used by PPP servers to validate the identity of the originator of the
connection upon connection or any time later.

CRT Cathode-Ray Tube. A large vacuum tube with a viewing face in which an

electron beam is focused and controlled to form characters and other
images.

CTS Clear to Send. Control signal sent from the DCE. Indicates that the DTE may

send data.

DCE Data Communications Equipment. Devices that provide the functions

required to establish, maintain, and terminate a data transmission
connection, e.g., a modem.

DHCP Dynamic Host Configuration Protocol. A protocol for assigning dynamic IP

addresses to devices on a network.

DNS Domain Name Service. A general-purpose distributed, replicated, data

query service chiefly used on the Internet for translating host names into
Internet addresses.

Glossary2

Download To transfer data from a processing unit to an attached device. For example,

from a host to the terminal.

DSR Data Set Ready. A hardware signal sent by a communications device to

indicate readiness to send and receive data.

DTE Data Terminal Equipment. A device that acts as the source and/or

destination of data and which controls the communication channel. DTE
includes terminals, computers, protocol converters, and multiplexors. DTE is
usually connected via an RS-232 serial line to Data Communication
Equipment (DCE), typically a modem. It is necessary to distinguish these
two types of devices because their connectors must be wired differently if a
straight-through cable (pin 1 to pin 1, pin 2 to pin 2 etc.) is to be used. DTE
should have a male connector and should transmit on pin three and receive
on pin two. It is a curious fact that many modems are actually DTE according
to the original standard.

DTR Data Terminal Ready. A hardware signal sent by a terminal to indicate

readiness to send and receive data.

Ethernet A baseband local area network specification developed jointly by Digital

Equipment Corp., Xerox, and Intel to interconnect computer equipment
using coaxial cable and transceivers. An Ethernet LAN provides ten million
bits per second of capacity for high-speed terminal-to-computer
communication or computer-to-computer file transfer.

FCC Federal Communications Commission. The Government body that regulates

all telecommunications originating in the U.S., including transmission over
telephone lines.

Firmware A computer program or software stored permanently in a PROM or ROM or

semi-permanently in an EPROM.

Flow control The procedure for regulating the flow of data between two devices, flow

control prevents the loss of data when one device’s receiving buffer has
reached its capacity.

FTP File Transfer Protocol. FTP is a program for transferring files in TCP/IP

environments such as the Internet in which a user, acting as a client,
downloads files from a remote server. FTP is a core component in every
TCP/IP system and is implemented at the Applications layer with respect to
the OSI protocol model. Its operation is based on the Telnet program and
TCP. FTP is available on a wide variety of computer systems and serves as
a common protocol for transferring files between systems.

GUI Graphical User Interface (pronounced “gooey”). The use of pictures rather

than just words to represent the input and output of a program. A program
with a GUI runs under some windowing system (e.g. Microsoft Windows
The program displays certain icons, buttons, and dialog boxes in its windows
on the screen. The user mainly controls these objects by moving a pointer
on the screen (typically controlled by a mouse) and selecting certain objects
by pressing buttons on the mouse while the pointer is pointing at them.

®

).

Hz Hertz. A unit of frequency equal to 1 cycle per second.

ICA Independent Computing Architecture. A three-part server-based computing

technology that separates an application’s logic from its user interface and
allows 100% application execution on the server.

Glossary3

Integrated CRT terminal A terminal with a monitor and connections on the back for a keyboard and

mouse.

Interface A shared boundary defined by common physical interconnection

characteristics, signal characteristics, and meaning of interchanged signals.

Internet The Internet is a global web of interconnected computers and computer

networks that are interconnected under a common set of network protocols
that allows them to function as a single large network (see TCP/IP).

IP address Internet Protocol Address. The 32-bit, 4-byte address assigned to machines

using the Internet with TCP/IP. It is usually represented in dotted decimal
notation. Provides interconnectivity among a variety of independent host
systems.

ISDN Integrated Services Digital Network. Evolving switched network standard

that provides end-to-end digital voice and data communication services.

kb or kilobit 1,024 bits. Commonly referred to as 1 thousand bits.

kB or kilobyte 1,024 bytes. Commonly referred to as 1 thousand bytes.

kbps or kb/s Kilobits per second. An abbreviation meaning thousands of bits per second.

Load Balancing Services A management add-on to Citrix WinFrame and MetaFrame servers that

allows administrators to group multiple WinFrame and/or MetaFrame
servers into scalable “server farms” to deliver the best application
performance and server resource utilization.

Mb or megabit 1,048,576 bits. Commonly referred to as 1 million bits.

Mbps or Mb/s Megabits per second.

MetaFrame The world’s first Server-based Computing software for Microsoft Windows

NT 4.0 Server, Terminal Server Edition multi-user software (co-developed by
Citrix).

MIB Management Information Base. A database of managed objects accessed

by network management protocols.

Modem (Mo)dulator/(dem)odulator. Data communication equipment (DCE) devices

that provide connections for computers into the public switched telephone
network (PSTN). They convert (modulate) the digital signals of computers
into analog signals that can be transmitted over telephone lines. A modem at
the other end of the link then demodulates the signals back to digital bits.

Modular terminal Desktop client that works with existing standard monitors.

Network An interconnected group of nodes; a series of points, nodes, or stations

connected by communications channels; the assembly of equipment
through which connections are made between data stations.

Null modem A cable, especially an RS-232 cable, for connecting serial ports on two

computers directly, rather than via modems. Since, according to the
specification, both computers should transmit on pin three of their RS-232
connectors and receive on pin two, a null modem cable needs to connect
one computer's pin two to the other's pin three and vice versa. It also needs
to have male connectors at both ends (again, according to the specification).

OSD On Screen Display.

Glossary4

Packet A group of bits (including data and call control signals) transmitted as an

identifiable unit on a packet-switched network (PSN).

PAP Password Authentication Protocol. An authentication scheme used by PPP

servers to validate the identity of the originator of the connection. PAP
applies a two-way handshaking procedure. After the link is established the
originator sends an id-password pair to the server. If authentication
succeeds the server sends back an acknowledgment; otherwise it either
terminates the connection or gives the originator another chance.

Parallel port An input/output port that allows the entire bit pattern for a single character to

be sent at one time, usually used to connect a printer to a computer.

Parity check The addition of non-information bits (specifically, parity bits) to make up a

transmission block (a number of bits transmitted as unit) that ensures the
total number of ones is always either even (even parity) or odd (odd parity).
The parity check is used to detect transmission errors.

PCMCIA Personal Computer Miniature Connector Interface Adapter. Hardware and

software standards for credit-card-sized integrated circuit cards.

Ping Packet InterNet Groper. A protocol used in the Transmission Control

Protocol (TCP) environment to test whether a node or remote device is
communicating on a local area network (LAN) or wide area network (WAN).
The protocol provides for transporting an echo response from a host system,
a client, or a gateway. It is a useful tool for locating problems on the network
related to failed connections and software problems. One datagram is sent
every second over the network and any response is displayed.

PPP Point-to-Point Protocol. A serial communication protocol that operates over

dialup or leased (dedicated) lines to provide connections into IP networks. It
sets up and monitors router sessions and frames the data transmitted over
the line.

Protocol A set of formal rules describing how to transmit data, especially across a

network. Low-level protocols define the electrical and physical standards to
be observed, bit- and byte-ordering, and the transmission and error
detection and correction of the bit stream. High level protocols deal with the
data formatting, including the syntax of messages, the terminal to computer
dialogue, character sets, sequencing of messages, etc.

RAM Random-Access Memory. A mass store that provides fast access to any

storage location by means of vertical and horizontal coordinates. Information
is written in or read out using the same procedure. The memory cycle time is
the same for any location addressed because there is no waiting or sorting
time required, as there is when data items are stored sequentially.

RAS Remote Access Services. A service provided by Windows NT that allows

most of the services which would be available on a network to be accessed
over a modem link. The service includes support for dialup and logon, and
then presents the same network interface as the normal network drivers
(albeit slightly slower). It is not necessary to run Windows NT on the client ­there are client versions for other Windows operating systems.

RDP Remote Desktop Protocol. A computing technology that separates an

application’s logic from its user interface and allows 100% application
execution on the server.

Glossary5

RS-232 cable A cable for serial interfaces between the terminal and communications

devices, such as a modem. The cable connects to the 25-pin serial port at
the back of the terminal. Maximum cable length is 50 feet; maximum
signaling rate is 20 Kbits/sec.

RTS/CTS flow control Request to Send/Clear to Send flow control. Enables flow control on the

local serial line. RTS is pin 4 of the 25-pin RS232/423 connector. CTS is pin
5 of the connector. RTS is an output of the terminal; CTS is an input to the
terminal.

Serial port A connector on a computer to which you can attach a serial line connected

to peripherals that communicate using a serial (bit-stream) protocol. The
most common type of serial port is a 25-pin D-type connector carrying
RS-232 signals. Smaller connectors (e.g. 9-pin D-type) carrying a subset of
RS-232 are often used on personal computers.

Server The control computer on a local area network that controls software access

to workstations, printers, and other parts of the network. Under Citrix’s
server-based computing model, the server performs all application
execution functions.

SNMP Simple Network Management Protocol. The industry standard protocol for

managing TCP/IP networks. This protocol queries agents in managed
devices and passes information to the management console.

Start bit In asynchronous transmission, the first bit of any given character used to

alert the receiving system to recognize the related incoming data.

Stop bit In asynchronous transmission, the last bit of any given character, used to

alert the receiving system that transmission of the character is complete.

SVGA Super Video Graphics Adapter. A DRAM-based VGA adapter that supports

both monochrome and color high-resolution graphics and provides extended
resolutions of usually 1024 x 768.

TCP/IP Transmission Control Protocol/Internet Protocol. The de facto standard

Ethernet protocols incorporated into 4.2BSD UNIX. TCP/IP was developed
by DARPA for Internet working and encompasses both network layer and
transport layer protocols (in the OSI model). While TCP and IP specify two
protocols at specific protocol layers, TCP/IP is often used to refer to the
entire DOD protocol suite based upon these, including Telnet, FTP, UDP and
RDP.

Telnet Telnet is the login and terminal emulation program for Transmission Control

Protocol/Internet Protocol (TCP/IP) networks such as the Internet. Its
primary function is to allow users to log into remote host systems.

Terminal A data terminal equipment DTE device. An input/output device made up

minimally of a video display, keyboard, and sometimes a central processing
unit, connected to a modem, for data communications.

Terminal emulator A program that allows a computer to act like a particular brand or type of

terminal. The computer thus appears as a terminal to the host computer and
accepts the same escape sequences for functions such as cursor
positioning and clearing the screen.

Glossary6

Thin-client A low-cost computing device that works in a server-centric computing

model. Thin clients typically do not require state-of-the-art, powerful
processors and large amounts of RAM and ROM because they access
applications from a central server or network. Thin clients can operate in a
Server-based Computing environment.

Timeout A time interval within which certain operations must occur; for example, the

time allotment for the terminal to connect to a login host. After the timeout,
the process can either be repeated or discontinued.

Total Cost of Ownership (TCO) A model that helps IT professionals understand and manage the budgeted

(direct) and unbudgeted (indirect) costs incurred for acquiring, maintaining
and using an application or a computing system. TCO normally includes
training, upgrades, and administration as well as the purchase price.
Lowering TCO through single-point control is a key benefit of Server-based
Computing.

Touch screen A type of display screen that has a touch-sensitive transparent panel that

can sense when someone is touching it, and is able to furnish a computer
with precise information as to exactly where on the screen the touch
occurred. Touch screens are used with software that uses the information
provided by the screen touch to respond to user requests.

USB Universal Serial Bus. An external peripheral interface standard for

communication between computer and external peripherals over an
inexpensive cable using biserial transmission. USB is standard on current
(1999) Macintosh computers and is promoted by Intel as an option for the
IBM PC where it is supported by later versions of Windows 95. USB works at
12 Mbps with specific consideration for low-cost peripherals. It supports up
to 127 devices and both isochronous and asynchronous data transfers. USB
cables can be up to 5 meters long and include built-in power distribution for
low-power devices. It supports daisy chaining through a tiered star multidrop
topology.

Virtual Port Incoming Telnet and rlogin connections are not associated with a physical

port. Instead, they are associated with a virtual port, port 0, which serves for
the duration of the connection. Each virtual port is created with a default set
of characteristics. The Define Port commands can be used to customize a
virtual port during the Telnet/Rlogin session; however, these customizations
can not be saved. The port reverts to the default set of characteristics when
the session is closed.

WAN Wide Area Network. A data-communications system covering a large

geographic area, usually digital circuits having moderate to high data rates
(e.g., 56 to 64 kbps up to 1.5 to 2 Mbps).

Windows Terminal Server A network device that is attached to non-network serial devices, such as

terminals, printers and modems, or to an Ethernet network.

Windows-based Terminal A fixed-function thin-client device that connects to a Citrix WinFrame or

MetaFrame server and Terminal Server to provide application access. The
key differentiator of a WBT from other thin devices is that all application
execution occurs on the server; there is no downloading or local processing
of applications at the client.

WinFrame A multi-user Windows application server, based on Windows NT, developed

under license from Microsoft.

Glossary7

WINS Windows Internet Naming Service. WINS allows machines to dynamically

register their name-to-address mappings. WINS is also a flat name space
without the concept of hierarchy and requires each WINS server to maintain
a complete database of entries through replication.

Winterm Trademarked logo for Windows-based terminals manufactured by Wyse

Technology Inc.

X-ON/X-OFF Transmitter On/Transmitter Off. Control characters used for flow control,

instructing serial devices to start transmission (X-ON) and stop transmission
(X-OFF).

Glossary8

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Index1

Index

Numerics

100Base-T 14
10Base-T

A

Access Levels 18
ADJUST
Adjust
Administrator-level access
Auto Degauss
Auto Registration

B

Browser 47

C

Configure 43
Configure tab
Connection Name
Connections
Control keys

14

33

35

36

36

20

44

43

Ctrl+Alt+Down Arrow
Ctrl+Alt+End
Ctrl+Alt+Up Arrow
F2

17, 25, 39

51

51

18

51

F

Functions

Character Repeat
Connect
Desktop Area and Refresh Frequency
Enable Energy Savers
End
Keyboard
Logoff
Repeat Delay
Repeat Rate
Reset the Terminal to Factory Default Property

Screen Saver
Shutdown and Restart
Shutdown the Terminal
Tes t
Turn Off Monitor
Wait

44

44

40

45

27

29

41

41

41

Settings

29

29

29

22

45

45

G

Guest-level access 18

H

H-CENTER 34
H-SIZE

34

I

ICA protocol 5

27

D

Dialog boxes

Mouse Properties
Shutdown Window
Terminal Login
Terminal Properties
Winterm Connection Manager

Display Configuration
Display screen resolution

42

45

45

17, 25, 39

30, 39, 41, 42, 43, 47

25

E

Emulation 5
End

44

End Task
Energy Savers
Energy savers

44

29

25

25, 26

17, 20, 22, 23, 25,

L

Languages 40
Logging off
Logging on

45
17

M

MENU 33
MetaFrame
Mic

32, 36

Monitors (not provided with modular models)
Mouse
Multiple sessions

5

42

51

O

OSD 32, 35

5

Index2

P

Parallel port 14
PCMCIA
PIN
Properties sheets

14

34

Configure
Connections
Display
General
Input
SysInfo

43

25

17

39

17

43

R

RAM 22
RDP protocol
Recall

36

RECALL MODE
ROTATE

5

34

34

S

Security 18
Select

33, 35

Serial port
Shutting down and restarting the terminal
Status

14

44

44, 45

Terminal models

integrated-display

3630LE
3720SE
3730LE

modular

3200LE
3230LE
3320SE
3350SE

3360SE
Terminal Properties
Touch screen
TRAPEZOID
Troubleshooting
Type

44

1, 5, 11

1, 5, 12

1, 5, 13

1, 5, 6
1, 5, 7

1, 5, 8
1, 5, 9
1, 5, 10

14

34

53

U

USB port 14
User-level access

V

V-CENTER 34
Volume
V-SIZE

36
34

18

18

T

Terminal adjustment

Model 3630LE
Model 3720SE
Model 3730LE

Terminal features

14

31
32
35

W

Wall mount 14
WBT

1, 5

Windows 2000
Windows 3.1
Windows 95
Windows 98
Windows NT TSE
Windows-based terminal
Wizards

Setup
WBT Setup

5, 14

14
14
14

5

20, 43

53

5

Index3

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Winterm 3000 Series Windows®-based Terminal Users Guide
Issue: 070601

Written and published by:
Wyse Technology Inc., July 2001

Created using FrameMaker

®

, Acrobat®, and Magellan™

The on-line book is provided in both PDF and HTML versions, presented on both
CD-ROM and the Wyse Web site.