Woodstream RFB2 User Manual

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IC Radio Standards Specification: RSS-210

ACS Report Number: 11-0003.W06.55.A

Manufacturer: Woodstream Corporation

Certification Exhibit

FCC ID: SNA-RFB2

IC: 9458A-RFB2

FCC Rule Part: 15.247

Model: 5134B

Manual

5015 B.U. Bowman Drive Buford, GA 30518 USA Voice: 770-831-8048 Fax: 770-831-8598

DO NOT RETURN THIS PRODUCT TO THE STORE FOR ANY REASON.

CONTACT HAVAHART® WIRELESS DIRECTLY! CALL 1-800-800-1819, OPTION 1.

Radial-Shape

Wireless Dog Fence

Instruction Manual

Havahart ® Wireless

Woodstream Corporation

69 North Locust Street

Lititz, PA 17543 | 1-800-800-1819

www.HavahartWireless.com

Model 5134G

Controller

Fence Radius

Table of Contents

Welcome

Congratulations and thank you for choosing the Radial-Shape Wireless Dog Fence from Havahart® Wireless - the leading innovator of digital wireless fence solutions.

Featuring breakthrough, patent pending wireless technology, the RadialShape Wireless Dog Fence is designed to provide maximum freedom and safety for your dog and peace of mind for you with minimal effort, investment and impact on your property. It is the industry’s most-advanced, circular wireless dog containment system. It is the first to offer a Roaming Area that can extend from 40 feet up to 400 feet in all directions with technology housed in a sleek, compact Controller. There are no wires to bury or break, no back pains from digging, and no wasted money on trenching — just a fast & easy setup that creates freedom for your dog to roam!

IMPORTANT MESSAGE

Proper training of your dog is the most critical element to ensure the successful operation of your wireless dog fence. Consult the training section of this manual once you have set up your wireless dog fence.

AVERAGE SYSTEM SETUP TIME IS 1 HOUR

NOTE: To ensure your complete

satisfaction and your dog’s safety, please read and follow all of these instructions carefully. Should you need assistance, our Consumer Care Specialists are ready to help. Call 1-800-800-1819, Option 1.

customerservice/product-registration

to ACTIVATE YOUR WARRANTY.

Thank you for purchasing the Radial-Shape Wireless Dog Fence from Havahart® Wireless!

IMPORTANT SAFETY REMINDERS ..................................................................................................................................................

SYSTEM COMPONENTS ......................................................................................................................................................................

KEY DEFINITIONS, TECHNOLOGY & HOW IT WORKS .........................................................................................................

- Roaming Area

- Trigger Zone

- Controller

- Havahart® Collar

GETTING STARTED .................................................................................................................................................................................

- Planning Your Wireless Fence Boundary

- Quick Checklist

INSTALLING THE RADIAL-SHAPE WIRELESS DOG FENCE ...................................................................................................

Setting Up the Controller .........................................................................................................................................

- Installing & Activating the Controller

Setting Up the Collar .....................................................................................................................................................

- Installing a Battery

- Recharging a Battery

- Activating a Collar

- Adjusting the Correction Level of a Collar

- Turning a Collar Off/On

- Removing a Collar

- Checking Battery Status

Table of Contents

Havahart® Radial-Shape Wireless Dog Fence

www.HavahartWireless.com

Setting Up the Fence Boundary/Trigger Zone ........................................................................................

- Establishing the Fence Boundary/Trigger Zone Distance

- Placing Training Flags

- Turning the Trigger Zone Off/On

- Display Options

(Viewing Distance to Dog and Battery Status, Turning the Display Off/On, Setting Alarm Options)

Fitting a Collar ....................................................................................................................................................................

TRAINING YOUR DOG ............................................................................................................................................................................

FACTORS AFFECTING SIGNAL STRENGTH ..................................................................................................................................

TROUBLESHOOTING ..............................................................................................................................................................................

TERMS OF USE AND LIMITATION OF LIABILITY .......................................................................................................................

WARRANTY INFORMATION ..............................................................................................................................................................

Havahart® Radial-Shape Wireless Dog Fence

1-800-800-1819, Option 1

System ComponentsImportant Safety Reminders

To ensure the safe and effective operation of your Radial-Shape Wireless Dog Fence, please read and follow all

safety guidelines and instructions:

• The Radial-Shape Wireless Dog Fence is designed for dogs older than 6 months that weigh more

Important Safety Reminders

than 8 pounds.

• The Controller must be installed indoors and should not be exposed to moisture.

• The Controller must be plugged into a properly grounded 120V AC outlet.

• Changes or modifications to any system component may cause permanent system damage and void

manufacturer warranties.

• To prevent system damage due to unexpected power surges, it is recommended that you unplug the

Controller from the wall outlet during thunderstorms. All settings will be retained in system memory. Also do not attempt to install the system during stormy weather.

• To help prevent skin irritation and increase Battery life, do not leave the Collar on your dog for more than

12 consecutive hours.

• Always remove the Collar from your dog before adjusting any of the system components or settings.

• The system is intended to provide safe containment of your dog. All components should be kept out of

the reach of children.

Ensure that the following components are included with your system. If a component is missing, please call 1-800-800-1819, Option 1.

Model 5134G

System Components

• Follow your established leash laws. There may be cases where this system will be prohibited by law.

• Proper training of your dog is the most critical element in ensuring the safe and successful operation

of your wireless dog fence.

DO NOT RETURN THIS PRODUCT TO THE STORE FOR ANY REASON

CONTACT HAVAHART® WIRELESS DIRECTLY! CALL 1-800-800-1819, OPTION 1.

Controller

AC Adapter Power Cord

Removable Wall-Mount Adhesive Strips

Screw

Wall Anchor

Collar

2 RCR123 Batteries For Collar

Other Items You May Need:

• Scissors

• Tape Measure

• Screw Driver

• Permanent Marker

• Isopropyl Rubbing Alcohol

• Soft Cloth

Extra Set Of Collar Probes For Short-Haired Dogs

Heart-Shaped Collar Tester



75 Training Flags

Battery Charger

Instructional DVD

Instruction Manual

Quick Setup Guide

Additional Accessories Available For Purchase:

• Extra Collar - 5134GX

• 25 Flag Pack - HW25FLAGPACK

• Heart-Shaped Collar Tester - HWHEARTSCT

• 2 Controller Antennas - HW2ANT

• 2 Pack Of Batteries - HW2REBATPACK

• Battery Charger - HWBATRECHARG

• Collar Battery Cap - HWCBATCAP

• 2 Long Probes - HW2LPROBES

• 2 Short Probes - HW2SPROBES

• AC Adapter - HWACCORD

Havahart® Radial-Shape Wireless Dog Fence

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www.HavahartWireless.com

Havahart® Radial-Shape Wireless Dog Fence

1-800-800-1819, Option 1

Controller

Fence Radius

Key Definitions, Technology & How it Works

Key Definitions:

Roaming Area: Area between the Controller and the Trigger Zone where your dog is free to roam and play. Capable of

expanding the fence radius from 40 feet up to 400 feet.

Trigger Zone: The zone, which may be up to 13 feet wide, located at the edge of the Roaming Area that forms the fence boundary. Correction is triggered by your dog crossing into the Trigger Zone which can be set to Tone Only (auditory alarm) or static correction.

Controller: Auditory alerts and the LCD screen provide intuitive navigation for setting

Key Definitions, Technology & How it Works

up, activating and managing your fence. The Controller houses a state-of-the-art transceiver and displays the real-time distance to your dog. It will notify you if your dog breaches the fence boundary, if there is a problem with any of the system components or if the Battery life of the Collar is running low. The Controller can manage up to 2 Collars.

Havahart® Collar: The comfortable, water-proof Collar houses a rechargeable RCR123 Battery, two correction Probes and a state-of-theart radio transceiver with advanced antenna assembly. The Collar communicates continuously with the Controller to track the real-time location of your dog. The Collar can be programmed to Tone Only (auditory correction) or one of 5 different static correction levels. The default correction level is Tone Only. Use long or short Probes depending upon the thickness of your dog’s coat. The Havahart® Collar features exclusive Integrated Motion Sensor Technology, which allows the Collar to go to sleep when it is not in motion to conserve and optimize Battery life.

How it Works:

Both the Havahart® Collar and the Controller contain nanoLOC TRX 2.4 GHz transceiver chipsets that send and receive radio transmissions from their associated antenna pairs like 2-way radios. When radio signals are sent from the antennas of either component, they propagate in an omni-directional or spherical manner. The ranging process continuously Captures, filters and refines data that yields the distance between the Havahart® Collar and the Controller.

This enables the system to track the real-time location of your dog. When the user-defined fence radius distance is reached inside the Trigger Zone, the Controller sends a command to the Collar to take action and correct (tone or static — based on user settings). The correction is not constant, but cyclical. The Collar will correct your dog until one of the following two conditions is met:

1. Your dog returns back into the Roaming Area. The system then returns to normal operating mode.

2. The Collar’s Safety Time-Out Feature stops the correction cycle after 30 seconds. After the correction cycle times out, your

dog will NOT be corrected for returning to the Roaming Area. The Collar will revert to normal operating mode only

when your dog is back inside the Roaming Area. After that, the Controller will not send another correction command until your dog moves back into the Trigger Zone.

Controller Features: Collar Features:

Key Definitions, Technology & How it Works

The Technology Behind the System:

The Havahart® Radial-Shape Wireless Dog Fence is driven by two nanoLOC TRX 2.4 GHz transceivers that have been enhanced with complex algorithms, strategic distortion filtering and modular signal amplification to deliver time-of-flight ranging technology. These enhancements comprise the core of the patent pending elements that allow the Havahart® Radial-Shape Wireless Dog Fence to provide an unparalleled level of technical sophistication in the wireless dog fencing industry.

Havahart® Radial-Shape Wireless Dog Fence

www.HavahartWireless.com

Antennas

LCD Screen

Power Button

Up, Enter & Down Buttons

DC Power Connection

Embedded Antennas

Collar Light

Grey Battery Housing

Havahart® Radial-Shape Wireless Dog Fence

Battery Cap

Probes

Washers

1-800-800-1819, Option 1

Getting Started

AMING AREA

Trigger Zone

Controller

10 ’

AMING ARE

Trigger Zone

Controller

ROAMING AREA

Trigger Zone

Controller

Installing the Radial-Shape Wireless Dog Fence

Getting Started

Planning Your Wireless Fence Boundary:

The most important step in setting up your Havahart® Radial-Shape Wireless Dog Fence is determining the proper location to mount the Controller. Choose a location inside the home on an outer wall nearest the center of the desired circular containment area (see Factors Affecting Signal Strength on Page 25).

The following are sample layouts for your reference:

IMPORTANT MESSAGE

Your Fence Boundary/ Trigger Zone should NOT be closer than 10 feet to ANY ROAD, SIDEWALK OR THOROUGHFARE FOR YOUR DOG’S SAFETY.

Setting Up the Controller

Installing & Activating the Controller:

1. Position the Controller inside your home on an outer wall

nearest the center of your desired containment area. Make sure a standard 120V AC power outlet is nearby.

IMPORTANT MESSAGE

Position the controller at least 3 feet away from large metal objects and major appliances as these items may reduce the size and shape of your Roaming Area (see Factors Affecting Signal Strength on Page 25).

Setting Up the Controller

Good Good

2. Using the removable wall-mount adhesive strips (see Page 9)

Trigger Zone

Controller

Trigger Zone

Dog has full access to house and yard within the Roaming Area. Controller on outer wall.

10 ’

Dog has full access to house and yard within the Roaming Area. Controller on outer wall.

May Cause Problems May Cause Problems

R AMING ARE

or screw & wall anchor, mount the Controller on the appropriate wall, approximately 6 feet off the ground or at eye level (see Illustration A).

NOTE: It is recommended to use the removable wall mount adhesive strips in the event that you later determine the Controller is not in the correct place and it needs to be relocated. If the strips will not work on the wall of your choice and you want to get a rough idea of where the Fence Boundary/Trigger Zone will exist before you attach the Controller to the wall, find a way to keep the Controller propped upright and as close to the desired final position as possible.

Illustration A

3. Plug the Controller into a nearby standard electrical outlet.

NOTE: When the unit is first activated, you may receive a

“POWER FAILURE DETECTED!!!” warning. Disregard this message and Press ENTER.

4. Press “Enter”

Roaming Area contains part of neighbors’ property and extends onto the road. Consequences could be severe.

Controller on inner wall.

Dog has limited access to house and yard within Roaming Area. Collar should be removed upon entering house, otherwise your dog will be corrected inside the home.

Controller on inner wall.

Fence Radius

QUICK CHECKLIST

Before you begin the installation process, be sure to check the following:

• Make sure that you have all system components ready and available.

• Insert a fully charged Battery into the Collar.

• Commit to set aside time to properly train your dog.

Flag Calculator: You should have 1 flag for every foot of your fence radius distance. If you have a 90 foot radius, you will need 90 flags to enclose your Roaming Area.

Havahart® Radial-Shape Wireless Dog Fence www.HavahartWireless.com

Havahart® Radial-Shape Wireless Dog Fence

1-800-800-1819, Option 1

Installing the Radial-Shape Wireless Dog Fence

IMPORTANT MESSAGE

To attach using the removable wall-mount adhesive strips:

Setting Up the Controller

• Once the Controller location is determined, gently clean the

wall surface with isopropyl rubbing alcohol, wipe gently and let dry. DO NOT USE household cleaners (see Figure 1.0).

• Separate strips (if still connected) at the perforation.

• Peel the liner from the back of one of the strips and attach it

vertically to the middle of the Controller with the release-tab pointed upward toward the antennas (see Figure 1.1a).

• Connect another strip to the strip on the Controller by

pressing the fasteners of both strips firmly together until they snap. The release-tab on the other strip should point downward away from the antennas - the opposite direction of the release-tab of the strip on the Controller (see Figure 1.1b).

• Peel the liner from the back of the other strip and attach it

to the wall with the release-tab facing downward toward the floor and the Controller antennas facing upward toward the ceiling (see Figure 1.2).

Figure 1.1a

Figure 1.0

Figure 1.1b

To remove the adhesive strips:

• Pull the Controller gently from the wall by disconnecting

the fasteners. DO NOT pull the strips off the Controller or the wall.

Figure 1.2

• Start with the strip on the wall. Press one hand on the top of

the strip. Use your other hand to pull the release-tab slowly down against the wall stretching it at least 12 inches until the strip releases. Repeat for the strip attached to the Controller (see Figures 1.3a & 1.3b).

NOTE: The removable wall-mount adhesive strips are not recommended for wallpaper. Apply to surfaces above 50˚F . Adhesive could soften and lose adhesion above 105˚F.

Figure 1.3a

Figure 1.3b

Setting Up the Collar

Installing a Battery:

1. Make sure a Battery is fully charged before installing it in the

Collar (see Recharging a Battery on Page 12). Turn the Battery Cap on the Collar counterclockwise about 1/4 turn and pull it out. With the positive side facing outward, install one RCR123 Battery into the Collar (see Figure 1.4). Replace the Battery Cap and turn it clockwise to lock into place.

Battery Installation

Collar Light

2. The Collar Light will flash green. If it does not, shake the Collar

gently as the Collar is in sleep mode (see the Havahart® Collar Light Chart).

RCR123 3V

Figure 1.4

Havahart® Collar Light Chart:

Collar Light ActionCollar Status

Off

Fast Green Flash every second

Slow Green Flash every 4-5 seconds

Red Flash

-Collar is asleep OR

-Battery is too Low OR

-Battery is not in the Collar

-Collar is not added to the Controller OR

-Controller is turned off

-Normal Operation

-Collar is paired to the Controller

-Low Battery

-Boundary Breach

Shake gently and watch for the Light to flash green. Make sure a fully charged Battery is in the Collar.

Make sure the Controller is turned on and add the Collar to the Controller.

No action required.

Charge the Battery OR Return the dog to the Roaming Area.

The Collar should not be placed on your dog until after you have successfully installed it on the system.

Install one Collar at a time. The system allows you to activate up to 2 Collars. The default correction level of the Collar is set to Tone Only, which you need to use to set up your fence boundary.

Recharging a Battery:

-Remove the low Battery from the Collar.

-Make sure the Battery Charger is properly connected to a grounded120V AC outlet.

-Properly orient the Battery in the Charger with the positive side closest to the lights of the Charger.

-Remove the Battery when recharging is complete.

Recharging Light Colors: Blue - when on standby (no Battery in chamber),

- when the Battery is in the chamber the wrong way

- when the Battery is fully charged Red - when the Battery is charging

You want to see the red light come on when you place the Battery in the Charger. You can charge up to two Batteries at the same time. When the Battery is close to being fully charged, the light will flicker red and blue. Do NOT take the Battery out until the light turns completely blue. It takes less than 3 hours to fully charge a Battery.

Note: Recharging the RCR123 Battery is similar to recharging a mobile phone. Always have a spare Battery ready to go when your other Battery gets low. You should expect to charge the Battery every 3-5 days depending on how active your dog is.

Setting Up the Controller

NOTE : The Collar is always “on” when a fully charged Battery is

installed. However, the Collar may be awake or asleep. Integrated Motion Sensor Technology allows the Collar to conserve Battery life when appropriate by putting the Collar to sleep. The Collar Light will not flash when the Collar is asleep. Movement, such as gently shaking the Collar, will awaken it and the Collar Light will flash green.

The Collar Light will flash red to indicate that the Battery needs to be recharged. The Controller will also produce an auditory tone to alert you that the Battery is low.

Havahart® Radial-Shape Wireless Dog Fence

9 10

www.HavahartWireless.com

Warning: Do NOT put a non-rechargeable Battery in the Battery Charger.

Havahart® Radial-Shape Wireless Dog Fence

Correct way to Insert a Battery in the Charger.

1-800-800-1819, Option 1

Installing the Radial-Shape Wireless Dog Fence

IMPORTANT MESSAGE

NOTE: The Collar (Collar ID=1) has already been added to the

Setting Up the Collar

Controller and set to Tone Only. You may skip Activating a Collar & Adjusting the Correction Level of a Collar unless

you need to add another Collar.

Activating a Collar:

1. On the Controller...

• Select Setup Menu (see Screen 1.0).

• Select Collar Setup (see Screen 1.1).

• Select Add a Collar (see Screen 1.2). “Searching for new

Collars... ” will appear on screen.

• Gently move or shake the Collar to keep it awake. The

Collar Light will flash green to confirm that it is awake.

• “New Collar Found! Collar ID=2” will appear on screen.

• Press Enter.

• Repeat this process to add another Collar.

2. If no Collar is found, check that the above steps were

completed, the Battery is correctly installed and the Collar is active (Collar Light is flashing green). Then repeat Step 1 again. If still no Collar is found, try to Delete a Collar (see Removing a Collar on Page 12). Then repeat Step 1 again.

The correction level of the Collar may be adjusted using the Controller. There are 5 static correction levels and one tone level (sound only). During Setup, use Tone Only, the default correction level of the Collar is Tone Only.

It is recommended to start with a lower correction level when training your dog. You may need to gently

move or shake the Collar to keep it awake so that it will accept changes from the Controller. The Collar Light will flash green to confirm that it is awake.

Screen 1.0

Turning a Collar Off/On:

Setting Up the Collar

On the Controller...

• Select Setup Menu (see Screen 1.0).

• Select Collar Setup (see Screen 1.1).

• Select Correction Level (see Screen 1.2).

• Select Turn Collar off/on (see Screen 1.3).

• Press Enter.

Removing a Collar:

On the Controller...

• Select Setup Menu (see Screen 1.0).

• Select Collar Setup (see Screen 1.1).

• Select Delete a Collar (see Screen 1.2). If you have more than

one Collar installed, select the number of the Collar that you would like to remove.

• Select YES.

• Select OK.

• Select OK Again

Screen 1.4

Screen 1.5

Screen 1.6

NOTE : If using more than one Collar, mark each Collar using a permanent marker to indicate which is Collar 1 and which is Collar 2.

Adjusting the Correction Level of a Collar:

On the Controller...

• Select Setup Menu (see Screen 1.0).

• Select Collar Setup (see Screen 1.1).

• Select Correction Level (see Screen 1.2). If you have more than

one Collar installed, select the number of the Collar that you would like to change.

• Select Correction Level (see Screen 1.3).

• Use the up or down arrow keys to choose the desired

correction level. 5 is the highest static correction level. 1 is the lowest static correction level. Tone Only is the auditory (sound only) correction level (see Screen 1.4). Use Tone

Only for Setup.

• Press Enter.

• Select OK.

Screen 1.1

Screen 1.2

Screen 1.3

Checking Battery Status:

1. Select “Display Options” (see Screen 1.5) .

2. Select “Show Collar Monitor” (see Screen 1.6).

Battery Status Means Battery:

HIGH

MED

LOW/

REPLACE

NOTE: Routinely monitor the Battery status of your Collar(s) to understand when the Battery may need to be changed. Typical Battery life is 3-5 days depending on how active your dog is.

Is good (see screen 1.7). Is good.

Needs to be replaced and recharged. A Low Battery Alert will appear (see screen 1.8).

Is not in or properly connected in the Collar or the Collar is asleep to conserve Battery life.

Screen 1.7

Screen 1.8

Havahart® Radial-Shape Wireless Dog Fence

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Havahart® Radial-Shape Wireless Dog Fence

1-800-800-1819, Option 1

Installing the Radial-Shape Wireless Dog Fence

Power

IMPORTANT MESSAGE

Setting Up the Fence

Boundary/Trigger Zone

Establishing the Fence Boundary/Trigger Zone Distance:

1. Estimate the distance between the Controller and the desired

boundary location. This distance will be the radius of the Trigger Zone all the way around the Controller.

NOTE : Use the shortest distance to a property boundary as a

Setting Up the Fence Boundary/Trigger Zone

starting point for the radius of the Trigger Zone (see Illustration B).

2. Set the radius on the Controller

• From the Setup Menu, select Fence Setup (see Screen 1.1).

• Use the up/down arrow keys to scroll to the desired fence radius

distance and press Enter (see screen 1.9). The minimum radius

Your Trigger Zone should be NO closer than 10 feet to ANY ROAD, SIDEWALK OR THOROUGHFARE FOR YOUR DOG’S SAFETY.

TRIGGER ZONE SHAPE: It is normal that your Trigger Zone MAY NOT FORM A PERFECT CIRCLE and the actual distance from the Trigger Zone to the Controller may be less than the set radius. A reduced fence radius may be the result of Factors Affecting Signal Strength (see Page 25). Large metal objects such as a car or refrigerator can slightly distort the roundness of your fence boundary. However, once set, the Trigger Zone location will remain consistent over time.

Placing Training Flags:

Once your boundary is established, it’s time to place the remaining Training Flags. Training Flags are critical for the effective training of your dog.

NOTE : Consult the Flag Calculator on Page 7 to determine the number of flags you need.

1. Repeat the process in Step 3 of Establishing the Fence

Boundary/Trigger Zone Distance by walking toward the fence

boundary about 6 feet (2 paces) to the right of the previous flag, verifying the fence boundary, placing a flag, and then stepping back into the Roaming Area.

2. Repeat Step 1 until the entire containment area is surrounded

(see Illustration D).

Illustration D

Setting Up the Fence Boundary/Trigger Zone

is 40 feet, and the maximum radius is 400 feet from the Controller in all directions.

• Select OK to Save Your Settings.

3. Test the Trigger Zone

NOTE: These flags represent the location of your wireless

fence and will be used later to train your dog. Be sure that the flags form an enclosed area and that your dog has safe, adequate entry to your house.

Screen 2.0

• To confirm that the location of the actual boundary is correct...

- Set the Collar to Tone Only.

- Extend your arm down by your side and hold the Collar by the Grey Battery Housing

Screen 1.9

Turning the Trigger Zone Off/On:

1. Navigate to the Menu where Setup Menu and Display Options

are listed (see Screen 2.0).

so that you can see the Collar Light (see Figure 1.5). Make sure that your body does not get between the Collar and

Figure 1.5

the Controller as your body may affect the signal and cause the boundary to shift inward (see Factors Affecting Signal Strength on Page 25).

R AMING ARE

10 ’

2. Press the blue flashing Power Button to Turn Off the Trigger

Zone (see Figure 1.6).

3. Press the Power Button again to Turn On the Trigger Zone.

NOTE: All settings will be retained in system memory

Power Button

Figure 1.6

when you Turn Off the System.

- Walk toward the boundary while gently moving the Collar until the Collar beeps and the Collar Light flashes red. To confirm the boundary location, step back until the Collar stops beeping and then walk forward in the same direction until the Collar beeps and the Collar Light flashes red again. If necessary, note how far from the desired location the actual setting is. Place a flag at the boundary location (see Illustration C). If you have to change the boundary distance, you will know where your boundary was and to where you are moving it. If the location is correct, place a flag to start the flag line of your fence boundary.

4. Adjust the Fence Distance on the Controller accordingly using

the instructions in Step 2 until the desired boundary location is established.

Illustration B

Limiting Factors

If you would like to confirm that the Havahart® Collar will deliver a static correction when crossing the Trigger Zone, you can use the Heart-Shaped Collar Tester. Set the correction level to Static Level 1. Hold the metal contact points located inside the holes of the Heart-Shaped Collar

Tester against the Probes of the Havahart® Collar so that metal is touching metal. Carry the Havahart® Collar by the

Grey Battery Housing with the Heart-Shaped Collar Tester

held against the Probes. Extend your arm down by your side. Make sure that your body does not get between the Collar and the Controller as your body may affect the signal and cause the boundary to shift inward. Walk to a boundary point and watch the Heart-Shaped Collar Tester illuminate. Remember to set the correction level back to Tone Only for training.

Havahart® Radial-Shape Wireless Dog Fence

www.HavahartWireless.com

Illustration C

Havahart® Radial-Shape Wireless Dog Fence

1-800-800-1819, Option 1

Installing the Radial-Shape Wireless Dog Fence

IMPORTANT MESSAGE

Display Options:

Viewing Distance to Dog and Battery Status (see Screen 2.3):

• Select Display Options (see Screen 2.1).

• Select Show Collar Monitor (see Screen 2.2).

NOTE: See Battery Status Level meanings on Page 12.

Screen 2.1

Turning the Display Off/On (see Screen 2.2):

Setting Up the Fence Boundary/Trigger Zone

• Select Display Options (see Screen 2.1).

• Select Display Off (see Screen 2.2).

• Press Enter to turn the display back on.

NOTE: Turning off the display will NOT turn off the System.

Setting Alarm Options:

Setting Alarm Volume Level (see Screen 2.5):

• Select Display Options (see Screen 2.1).

• Select Alarm Options (see Screen 2.2).

• Select Alarm Volume Level (see Screen 2.4).

• Use the up or down arrow keys to choose the desired alarm

level. Select HIGH, LOW, or OFF (see Screen 2.5).

• Press Enter.

• Select OK to save.

NOTE: It is recommended to set the alarm volume level to HIGH.

Screen 2.2

Screen 2.3

Screen 2.4

Fitting a Collar

To ensure the safe and effective operation of the system, it is important to make sure that the Collar is fitted properly.

1. Be sure the fence is turned off at the Controller (see

Turning the Trigger Zone Off/On on Page 14).

2. With your dog standing comfortably, position the Collar high

on your dog’s neck, underneath the chin with the Probes facing upward and centered on your dog’s neck. The Havahart® logo should be right side up when you look at your dog.

3. Make sure the Probes maintain contact with skin.

• Collar is factory installed with long Probes for thick or

long-haired breeds.

• Short Probes for short-haired dogs are included.

• To change the Probes, simply unscrew the long Probes and

replace them. Be sure the rubber washer is between the Probe and the Grey Battery Housing. Use your fingers to tighten the Probes as far as you can. Do not over tighten.

NOTE: It may be necessary to trim the hair around the Probes to ensure reliable contact.

4. Adjust the Collar to fit snugly but not tightly. You should be

able to slide the tip of one finger between your dog’s coat and one of the Probes on the Collar. The tip of your finger should not be able to slip between the two easily, but with some effort. It should be a tight squeeze (see Illustration E). Separately, you should be able to slide one finger between the strap of the Collar and the back of your dog’s neck.

The Collar should be snug enough so that it does not move when your dog moves.

To help prevent skin irritation, it is recommended that you never leave the Collar on your dog for more than 12 consecutive hours at a time.

Illustration E

Illustration F

Fitting a Collar

Turning Boundary Breach Alert Off/On (see Screen 2.6):

• Select Display Options (see Screen 2.1).

• Select Alarm Options (see Screen 2.2).

• Select Boundary Breach (see Screen 2.4).

• Use the up or down arrow keys to turn the boundary breach

alert OFF or ON (see Screen 2.6).

• Press Enter.

• Select OK to save.

Screen 2.5

NOTE: If your dog is going to continue to grow or grows a long winter coat, leave extra room before trimming off the excess.

5. Once the Collar is adjusted to the correct length, remove

the Collar and trim the excess using scissors (see Illustration F).

NOTE: It is recommended to keep the Boundary Breach Alert ON.

Havahart® Radial-Shape Wireless Dog Fence

www.HavahartWireless.com

Screen 2.6

Havahart® Radial-Shape Wireless Dog Fence

1-800-800-1819, Option 1

Installing the Radial-Shape Wireless Dog Fence

Training Your Dog

Fitting a Collar

Important Collar Safety Guidelines:

1. During training, do not let your dog wear the Collar without

direct supervision.

2. Each time you take the Collar off your dog, look for any indication

of a sore or rash.

3. Should you find any indication of a sore or rash on your dog, stop

using the Collar for a few days.

4. If the rash or sore exists for more than 2 days, consult your

veterinarian.

5. Wash your dog’s neck weekly with mild soap and a wash cloth

and then rinse clean.

6. Wash the Probes of the Collar weekly with mild soap and a wash

cloth and then rinse clean.

IMPORTANT MESSAGE

If you do not remove the Collar from your dog’s neck at least every 12 hours AND clean your dog’s neck and the Collar, Pressure Necrosis may occur which is a deterioration of your dog’s skin. It is caused by extended contact to the pressure of the Probes of the Collar combined with the oil and dirt that may accumulate on the Probes if not kept clean.

IMPORTANT MESSAGE

IMPORTANT REMINDERS:

Please read the following information completely before you begin training:

• Proper training of your dog is essential to help ensure the

successful operation of your Radial-Shape Wireless Dog Fence.

• We recommend that you train your dog for a minimum of 15 consecutive days. Use a calendar to track your

dog’s progress.

• Keep your training sessions short and frequent -- approximately 10-15 minutes long, 2-3 times a day.

• Every dog is unique and may respond differently to the training depending on its age, size, temperament and

ability to learn. For this reason, you may need to adjust your training schedule accordingly.

• It may be necessary to decrease the speed of the training schedule or add more training days if your dog seems

to be under stress. Signs that your dog may be under stress include: tail between legs, ears pulled back, refusal to go outside the home and nervous shaking.

• Before beginning Collar-assisted training, allow your dog to get used to wearing the Havahart® Collar with

the Battery removed.

• Have fun with your dog during the training process and end each session with positive praise and play time in

the Roaming Area at least 10 feet away from the Training Flags.

The Radial-Shape Wireless Dog Fence from Havahart® is not a physical boundary. It is necessary to contain your dog using a leash or other means during training.

Training Your Dog

• Be patient and consistent in your approach.

• Remove the Havahart® Collar after each training session.

• If you are training more than one dog, train each dog separately.

• Should your dog breach the Trigger Zone while wearing the Havahart® Collar, unlike an underground wire fence,

your dog will not receive a separate correction for returning through the Trigger Zone back into the Roaming Area.

• It is important that you complete the entire training process and do not skip any phases.

Leaving the Roaming Area with Your Dog

Once your dog becomes accustomed to the Trigger Zone, he may become uncomfortable leaving the Roaming Area for activities such as walks or riding in the car. If you need to take your dog out of the Roaming Area, ALWAYS remove the Havahart® Collar and use one of the following methods:

1. Walk your dog outside of the Roaming Area while on a leash. Cross the same area of the Trigger Zone

flag line each time, giving a command such as “CROSS”, and praising your dog for crossing this specific area. Always leave this area with your dog on a leash.

2. Carry your dog out.

3. Take your dog out in a car.

Havahart® Radial-Shape Wireless Dog Fence

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Havahart® Radial-Shape Wireless Dog Fence

1-800-800-1819, Option 1

Training Your Dog

PRELIMINARY PHASE -- Flag AwarenessTraining - Optional (2-3 training sessions per day: each 10-15 minutes long)

Completing this phase will add 3 days to your training, but will give your dog more time to get used to the

PHASE 1 -- Passive Training -- DAY 1-3 (2-3 training sessions per day: each 10-15 minutes long)

1. Turn ON the fence (see Page 14) and set the correction level to Tone Only (see Page 11).

Training Your Dog

Training Flags if you choose to complete it.

2. To ensure that the system is working properly, take the Havahart®

1. Turn OFF the fence (see Page 14).

2. Fit the Havahart® Collar around your dog’s neck. Place a different

non-metal collar above the Havahart® Collar and attach a leash to it.

Make sure that this collar does not apply pressure to the Probes on

the Havahart® Collar as this could hurt your dog when you pull on

the leash.

3. Using the leash, walk your dog around inside the Roaming Area for

5 minutes, avoiding contact with the Trigger Zone.

4. Approach one of the Training Flags with your dog. When your dog gets close to the flag, gently shake the

flag while saying “Bad Flags” in a firm, disapproving tone. Do not yell or frighten your dog.

5. Lead your dog back into the Roaming Area and praise your dog.

6. Repeat this process at several different Training Flags.

7. End with lots of playtime and praise for your dog in the Roaming Area at least 10 feet away from the

Training Flags.

8. Be sure to remove the Havahart® Collar from your dog after each training session.

9. You may proceed to PHASE 1 when your dog avoids going near the Training Flags but will walk anywhere

within the Roaming Area.

Collar by itself out to the Trigger Zone and listen for the tone.

3. Fit the Havahart® Collar around your dog’s neck. Place a different

non-metal collar above the Havahart® Collar and attach a leash to it. Make sure that this collar does not apply pressure to the Probes on the Havahart® Collar as this could hurt your dog when you pull on the leash.

4. Using the leash, walk your dog inside the Roaming Area for 5 minutes,

avoiding contact with the Trigger Zone.

5. Calmly approach the Trigger Zone flag line -- do not look at your dog.

6. Give your dog the opportunity to pass into the Trigger Zone, where he will hear a tone.

7. Allow your dog to stay in the Trigger Zone for a few seconds while hearing the tone.

8. Gently shake a Training Flag while saying “Bad Flags” in a firm, disapproving tone to show your dog

that the flags are associated with the tone coming from the Havahart

9. Lead your dog back into the Roaming Area and praise your dog.

10. Repeat this process at several different Training Flags.

11. As training progresses over the next 2 days, you should notice that when your dog hears the tone, he

will return to the Roaming Area without your prompting.

Collar. Do not yell or frighten your dog.

12. End with lots of playtime and praise for your dog in the Roaming Area at least 10 feet away from

the Training Flags.

13. Be sure to remove the Havahart® Collar from your dog after each training session.

14. You may proceed to PHASE 2 when your dog avoids going near the Training Flags when you approach and

actually turns to go back to the Roaming Area without your aid.

Havahart® Radial-Shape Wireless Dog Fence

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Havahart® Radial-Shape Wireless Dog Fence

1-800-800-1819, Option 1

Training Your Dog

PHASE 2 -- Active Training -- DAY 4-7 (2-3 training sessions per day: each 10-15 minutes long)

1. Set the correction level to Static Level 1 (see Page 11).

2. To ensure the system is working properly, take the Havahart® Collar to the Trigger Zone and use the

Heart-Shaped Collar Tester (see Page 14). The Heart-Shaped Collar Tester should light up.

3. Fit the Havahart® Collar around your dog’s neck. Place a different

non-metal collar above the Havahart® Collar and attach a leash to it.

Make sure that this collar does not apply pressure to the Probes on

the Havahart® Collar as this could hurt your dog when you pull on

the leash.

4. Using the leash, walk your dog inside the Roaming Area for 5 minutes,

avoiding contact with the Trigger Zone.

5. Calmly approach the Trigger Zone flag line -- do not look at your dog.

6. Give your dog the opportunity to pass into the Trigger Zone, where he will hear a short tone and then receive

a static correction.

7. Allow your dog to stay in the Trigger Zone for a few seconds while receiving the static correction.

8. Gently shake a Training Flag to remind your dog that the flags are associated with the short tone and static

correction coming from the Collar.

PHASE 3 -- On-Leash Distractions -- DAY 8-11 (2-3 training sessions per day: each 10-15 minutes long)

1. Fit the Havahart® Collar around your dog’s neck. Place a different

2. Using the leash, walk your dog toward the Training Flags.

Create a distraction by:

1. Tossing a toy or treat outside the Trigger Zone.

2. Having someone walk by and not pay attention to your dog.

3. Having someone walk his/her own dog outside of the Trigger Zone.

3. If your dog does not move toward the distraction, immediately praise him.

4. If your dog moves toward the distraction, allow him to walk through the Trigger Zone and feel the correction.

5. Gently shake a Training Flag to remind your dog that the flags are associated with the short tone and static

correction coming from the Havahart® Collar.

6. Promptly lead your dog back to the Roaming Area if he does not return within a few seconds and praise him.

Training Your Dog

9. Lead your dog back into the Roaming Area and praise your dog.

10. Repeat this process at a few Training Flags.

11. If your dog does not respond to the static correction, check to make sure that the Havahart® Collar fits

properly (see Page 16). If your dog continues to not respond to the static correction, you may need to

increase the static correction to level 2 or higher as necessary.

12. End with lots of playtime and praise for your dog in the Roaming Area at least 10 feet away from the

Training Flags.

13. Be sure to remove the Havahart® Collar from your dog after each training session.

14. You may proceed to PHASE 3 when your dog avoids going near any of the Training Flags.

IMPORTANT MESSAGE

Do not force your dog to receive too many static corrections as this may make your dog nervous or anxious. It may be necessary to decrease the speed of the training schedule or add more training days if your dog seems to be under stress.

If your dog leaves the Roaming Area, he will be corrected on the way out only. Your dog will NOT be corrected when returning to the Roaming Area from outside the Trigger Zone.

7. Repeat this process at several different Training Flags.

8. If your dog does not respond to the static correction, check to make sure that the Havahart® Collar fits properly

(see Page 16). If your dog continues to not respond to the static correction, you may need to increase the static correction by one level or more as necessary.

9. End with lots of playtime and praise for your dog in the Roaming Area at least 10 feet away from the

Training Flags.

10. Be sure to remove the Havahart® Collar from your dog after each training session.

11. You may proceed to PHASE 4 when your dog will not go beyond the Trigger Zone — even with distractions,

but will walk anywhere within the Roaming Area.

Havahart® Radial-Shape Wireless Dog Fence

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www.HavahartWireless.com

Havahart® Radial-Shape Wireless Dog Fence

1-800-800-1819, Option 1

Training Your Dog

PHASE 4 -- Off-Leash Supervision -- DAY 12-15

Begin with short training sessions 10-15 minutes in length and gradually increase the sessions to an hour or more

1. Do not leave your dog unattended during this phase of training.

2. Fit the Havahart Collar around your dog’s neck. Place a different

non-metal collar above the Havahart® Collar.

3. Walk around inside the Roaming Area and play with your dog while

off the leash.

4. Now focus your attention elsewhere and walk to another part of the

yard while keeping an eye on your dog.

5. If your dog crosses into and goes beyond the Trigger Zone, lead him

back inside the Roaming Area. Your dog will not be corrected when he comes back into the Roaming Area.

6. Gently shake a flag to remind your dog that the flags are associated with

the short tone and static correction coming from the Havahart® Collar.

7. Repeat the training from Phase 3 with distractions and a leash as

necessary.

PHASE 5 -- Dog Monitoring -- DAY 16 AND BEYOND

Start with short sessions and gradually increase duration

1. Your dog should now be comfortable within the Roaming Area and reluctant to cross the Trigger Zone

with or without distractions.

2. Fit the Havahart® Collar around your dog’s neck. Place a different non-metal Collar above the Havahart® Collar.

3. Allow your dog to roam freely off leash within the Roaming Area.

4. Keep an eye on him from inside your house.

5. End with lots of playtime and praise for your dog in the Roaming Area at least 10 feet away from the Training Flags.

6. Be sure to remove the Havahart® Collar from your dog after each training session.

NOTE: After completing the training and three additional weeks of successful dog containment, you

can begin to gradually remove the Training Flags by taking away every other flag, every few days.

CONGRATULATIONS TO YOU AND YOUR DOG FOR SUCCESSFULLY COMPLETING ALL PHASES OF TRAINING!

Training Your Dog

8. End with lots of playtime and praise for your dog in the Roaming Area

at least 10 feet away from the Training Flags.

9. Be sure to remove the Havahart® Collar from your dog after each training session.

10. You may proceed to PHASE 5 when your dog no longer goes beyond the Trigger Zone — even with distractions,

but will walk anywhere within the Roaming Area.

23 24

Havahart® Radial-Shape Wireless Dog Fence www.HavahartWireless.com

Havahart® Radial-Shape Wireless Dog Fence

1-800-800-1819, Option 1

Factors Affecting Signal Strength

Troubleshooting

IMPORTANT MESSAGE

NOTE: Once your Fence Boundary / Trigger Zone is established, it will remain consistent.

Various objects can interfere with the wireless signal strength of your Wireless Fence, resulting in a gradual loss in the measured

distance of the radio signal from the Controller to a set Trigger Zone. The part of the Trigger Zone that is obstructed by an

object may bow or dip inward toward the Controller. The resulting shape of the Trigger Zone may be slightly different from a

Factors Affecting Signal Strength

perfect circle and the Roaming Area may be slightly reduced. When this happens, the object between the Controller and the set

Trigger Zone is said to attenuate the radio signal or the Trigger Zone.

Obstacles that can slightly obstruct any wireless signal (including mobile phones) include: walls, trees, concrete, foundations,

bricks, above-ground swimming pools, people and animals. Metal objects (appliances) and mirrors have a deeper obstructing

effect as well as heavily damp objects such as a tree after a strong rainstorm or snowstorm.

The closer an obstructing object is to the Trigger Zone or the closer a metallic object such as a mirror is to the Controller, the

greater the interfering effect it can have on the Trigger Zone. Likewise, the more dense an obstructing object is, the more severe

the dip or shaping effect of the Trigger Zone.

With perfect line of sight and no obstructions between the Controller and the Havahart® Collar, the system will create a Trigger

Zone about 6 feet wide. With obstructions, the Trigger Zone can expand to around 13 feet wide.

Without performing complex calculations and accounting for all factors, it is very difficult to predict the exact amount of

interference different objects can cause and how the Trigger Zone and Roaming Area will be affected.

Only Havahart® Wireless Fences perform complex algorithms, strategic distortion filtering and modular signal amplification at a

continuous rate to accommodate for and minimize interference and attenuation.

Despite all of these measures, attenuation is difficult to totally prevent. In most cases the dipping should be a minor issue that

may not even be noticed.

In the event that your system experiences severe interference or attenuation with which you are not

comfortable, there are a few things that you can try to counter or lessen the effects:

• Place the Controller above or at least 3 feet away from appliances and other large metal objects like mirrors.

IF ANY OF THE SOLUTIONS TO YOUR ISSUES CANNOT BE FOUND, PLEASE CALL 1-800-800-1819, Option 1 or visit www.HavahartWireless.com

Issue: Solution:

The Controller is not able to find the Havahart® Collar and add it to the system.

The Controller Distance to Dog does not exactly match the actual distance to the Havahart® Collar

The Trigger Zone seems to fluctuate.

• See Page 11 -- Activating a Collar.

• Make sure that the Collar has a fully charged, properly installed Battery. The positive

side faces outward.

• Gently shake the Collar (Collar Light will flash green) to keep it awake when the

Controller searches for it.

• If you are adding an additional Collar to the system, use a permanent marker to

identify the Collars by number. This will ensure you are not trying to add to a Collar that is already paired to the Controller.

• If the Collar has already been added to the system, remove the Collar from

the system (see Page 12) and then add the Collar again.

• Even though you can set your Trigger Zone distance to any number between

40-400 feet, the displayed Distance to the Dog on the Controller increases and decreases to the nearest 10 foot increment. The system keeps an internal distance that is more accurate so that the alarm will sound and the Collar will deliver a correction when your dog crosses into the Trigger Zone. This increases Battery life.

• This is normal. The Trigger Zone can be up to 6-13 feet wide as a result of

interference from other objects (see Factors Affecting Signal Strength on Page 25).

• Where the Havahart® Collar delivers a correction is influenced by the speed

and orientation of the Havahart® Collar as your dog crosses the Trigger Zone.

IN MOST CASES, you should unplug the Controller and then plug it back in to reset the system before attempting troubleshooting. System settings will be retained in memory.

Troubleshooting

• Raise the Controller to 6-8 ft or to a higher floor in the home.

• Expand the fence boundary by increasing the fence radius on the Controller.

• If the first three methods prove ineffective, choosing an altogether different Fence Controller location in

the home may be necessary to mitigate the effects of a severe undesirable dip.

Should you need additional help to minimize wireless signal interference for your Havahart® Wireless Dog Fence,

please call 1-800-800-1819, Option 1.

Havahart® Radial-Shape Wireless Dog Fence www.HavahartWireless.com

The Havahart® Collar is not beeping when setting up the Trigger Zone.

• Check that the Controller is plugged into a working 120V AC outlet, turned

on, the LCD screen is displaying text, and the correction level and Trigger Zone distance are set to your desired levels.

• Make sure that the Collar has a fully charged, properly installed Battery. The positive

side faces outward.

• Make sure that the Collar has been properly added to the Controller (see Page 11)

and the correction level is set to Tone Only.

• Make sure to shake the Collar to keep it awake when crossing the Trigger Zone.

• If you cannot hear the beep because you are in a noisy area, watch for the Collar

Light to flash red (see Page 13) to determine the location of the Trigger Zone.

Havahart® Radial-Shape Wireless Dog Fence

1-800-800-1819, Option 1

Troubleshooting

Issue: Solution:

The Havahart® Collar is not beeping or delivering a static correction.

The Havahart® Collar is beeping everywhere.

The Havahart® Collar is beeping inside the home.

The Havahart® Collar is beeping but my dog is not responding to the static correction.

Havahart® Radial-Shape Wireless Dog Fence www.HavahartWireless.com

• Check that the Controller is plugged into a working 120V AC outlet, turned

on, the LCD screen is displaying text, and the correction level and Trigger Zone distance are set to your desired levels.

• Make sure that the Collar has a fully charged, properly installed Battery. The positive

side faces outward.

• Make sure that the Collar has been properly added to the Controller and the

correction level is set to Static Level 1 (see Page 11).

• Make sure to shake the Collar to keep it awake when crossing the Trigger Zone.

• Check that the Controller is plugged into a working 120V AC outlet, turned

on, the LCD screen is displaying text, and the correction level and Trigger Zone distance are set to your desired levels.

• Make sure that the Collar has a fully charged, properly installed Battery. The

positive side faces outward.

• Make sure that the Collar has been properly added to the Controller (see Page 11).

• If the situation persists, try these methods:

1. Place the Controller above or at least 3 feet away from appliances and other large metal objects like mirrors.

2. Raise the Controller to 6-8 feet or to a higher floor in the home.

3. Expand the fence boundary by increasing the fence radius on

the Controller.

4. If the first three methods prove ineffective, choosing an altogether

different Controller location in the home may be necessary.

• If relocating the Controller, remove the Havahart® Collar from your dog

before turning off the Controller.

• Check that the Controller is plugged into a working 120V AC outlet, turned

on, the LCD screen is displaying text, and the correction level and Trigger Zone distance are set to your desired levels.

• Make sure that the Collar has a fully charged, properly installed Battery. The

positive side faces outward.

• Make sure that the Collar has been properly added to the Controller (see Page 11).

• Expand the fence boundary by increasing the fence radius on the Controller to

ensure the entire home is within the Roaming Area. If not, adjust the Trigger Zone distance or move the Controller to include the entire home in the Roaming Area.

• If relocating the Controller, remove the Havahart® Collar from your dog

before turning off the Controller.

• Make sure the static correction level is set to Static Level 1 or above.

• Test the Havahart® Collar with the Heart-Shaped Collar Tester.

• If the Tester lights up, check the fit of the Havahart® Collar.

• If necessary, trim your dog’s hair where the Probes touch the neck and/or

switch to the Long Probes.

• Increase the static correction by one level.

• Repeat training steps as necessary.

Issue: Solution:

The LCD screen on the Controller is not on.

The Havahart® Collar is beeping in the middle of the yard.

The Indicator Light on the Havahart® Collar has turned a solid green color and the Controller is not sensing the Havahart® Collar.

My dog reacts strongly to the static correction and has demonstrated signs of stress.

• Make sure the Controller power switch is on (blue light is flashing) and

the AC Adapter Power Cord is fully connected and plugged into the Controller and a working standard 120V AC outlet. Make sure that the electrical outlet where the AC Adapter Power Cord is connected is not controlled by a light switch. If it is, move the AC Adapter Power Cord to another outlet or make sure the light switch stays on all the time.

• Check that the Controller is plugged into a working 120V AC outlet, turned

on, the LCD screen is displaying text, and the correction level and Trigger Zone distance are set to your desired levels.

• Make sure that the Collar has a fully charged, properly installed Battery. The

positive side faces outward.

• Make sure that the Collar has been properly added to the Controller (see Page 11).

• The Havahart® Collar may beep when it loses the Controller signal as a

result of interference from other objects (see the section about Factors Affecting Signal Strength on Page 25). This sometimes occurs if a large metallic object is between the Havahart® Collar and the Controller, if the orientation of the Havahart® Collar changes near the Trigger Zone, or if the surrounding electronic signals interfere with the signal.

• If the situation persists, try these methods:

1. Place the Controller above or at least 3 feet away from appliances and other large metal objects like mirrors.

2. Raise the Controller to 6-8 feet or to a higher floor in the home.

3. Expand the fence boundary by increasing the fence radius on

the Controller.

4. If the first three methods prove ineffective, choosing an altogether

different Controller location in the home may be necessary.

• If relocating the Controller, remove the Havahart® Collar from your pet

before turning off the Controller.

• Twist the Battery Cap slightly clockwise.

• If the situation persists, unscrew the Battery Cap, remove the Battery,

replace the Battery and screw the Battery Cap back in place.

• If possible, lower the static correction level.

• Make sure you are in control of the situation when your dog receives his first

static corrections (have him on a leash attached to a separate, non-metal collar) and lead him into the Roaming Area and praise him. If your dog continues to show signs of stress, suspend training and start again the next day.

• Make sure to end all training sessions on a positive note with lots of playtime and

praise in the Roaming Area at least 10 feet away from the Training Flags.

Havahart® Radial-Shape Wireless Dog Fence

1-800-800-1819, Option 1

Troubleshooting

1. Terms of Use

This Product is offered to you conditioned upon your acceptance without modification of the terms, conditions and notices contained herein. Usage of this Product implies and acknowledges on your behalf acceptance of all such terms, conditions, and notices.

2. Proper Use

This Product is designed for use with dogs as a training aid. Because of the specific personality, temperament, size and age of your dog, this Product may not be appropriate for your dog. Use of this Product is not recommended if your dog is less than six (6) months old, weighs less than eight (8) pounds or if your dog has ever exhibited signs or symptoms of aggressive behavior. You should consult a veterinarian or certified trainer if you have any concerns or questions regarding the suitability of this Product for use on your dog. Proper use of this Product includes, but is not limited to, reviewing the entire Instruction Manual provided with your Product including all important messages and notes.

3. No Unlawful or Prohibited Use

This Product is designed for use with dogs only. This dog training device is not intended to harm, injure or provoke. Using this Product in a way that is not intended could result in violation of Federal, State or Local Laws.

4. Limitation of Liability

In no event shall Woodstream Corporation be liable for any direct, indirect, punitive, incidental, special or consequential damages, or any damages whatsoever arising out of or connected with the use or misuse of this Product. The original purchaser assumes all risks and liability from the use of this Product and agrees, by usage of this Product, to hold harmless and indemnify Woodstream Corporation, their officers, agents, and employees, from any and all liability, loss, damages, costs or expenses which are sustained, incurred, or required arising out of your actions while using this Product.

5. Modification of Terms and Conditions

Woodstream Corporation reserves the right to change, alter, amend, and/or revoke the terms, conditions and notices under which this Product is offered.

FCC

WARNING: Changes or modifications to this device not expressly approved by Woodstream Corporation could void the user’s authority to operate the equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.

- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

- Consult the dealer or an experienced radio/TV technician for help. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated

with minimum distance 20cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

WIRELESS COLLAR: THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES. OPERATION IS SUBJECT TO THE FOLLOWING TWO CONDITIONS. (1) THIS DEVICE MAY NOT CAUSE HARMFUL INTERFERENCE, AND (2) THIS DEVICE MUST ACCEPT ANY INTERFERENCE RECEIVED, INCLUDING INTERFERENCE THAT MAY CAUSE UNDESIRED OPERATION

Industry Canada:

The term “IC:” before the radio certification number only signifies that Industry Canada technical specifications were met.

This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Cet appareillage numérique de la classe B répond é toutes les exigences de l’interférence canadienne causant des réglements d’équipement. L’opération est sujette aux deux conditions suivantes: (1) ce dispositif peut ne pas causer l’interférence nocive, et (2) ce dispositif doit accepter n’importe quelle interférence reéue, y compris l’interférence qui peut causer l’opération peu désirée.

To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that permitted for successful communication.

This device has been designed to operate with the antennas listed below, and having a maximum gain of 5 dB. Antennas not included in this list or having a gain greater than 5 dB are strictly prohibited for use with this device. The required antenna impedance is 50 ohms.

Acceptable antennas are: Nearson Collinear Antenna part number S151AH-2450 Skywave Antennas Part number 11-1080B

Caution

The Havahart® Radial-Shape Wireless Dog Fence is neither a physical barrier nor a substitute for traditional obedience training. The system is designed to act as a deterrent to remind dogs by auditory and/ or static correction to remain in the Trigger Zone established. It is important that you reinforce training with your dog on a regular basis. Since the tolerance level to static correction varies from dog to dog, Woodstream Corporation CANNOT and DOES NOT guarantee or warrant that the system will, in all cases, keep a dog within the established Trigger Zone. Not all dogs can be trained to avoid crossing the Trigger Zone! Therefore, if you have reason to believe that your dog may pose a danger to others or harm himself if he is not kept from crossing the Trigger Zone, you should NOT rely solely upon the Havahart® Radial-Shape Wireless Dog Fence to confine your dog. Woodstream Corporation shall NOT be liable for any property damage, economic loss or any consequential damages sustained as a result of any animal crossing the Trigger Zone.

Warranty Information

Havahart® Radial Fence 10 Year Parts & 12 Month Labor

Warranty Information

LIMITED WARRANTY TO ORIGINAL PURCHASER

Woodstream Corporation warrants its products to be free from defects in materials and workmanship for the warranty period from the purchase date. Activate your warranty online at www.HavahartWireless.com or return the completed form included with your product.

All parts are covered under warranty for ten (10) years from the date of purchase by the original purchaser and labor is covered for a period of one year (and under no circumstances to exceed a period of 365 days) from the date of purchase by the original purchaser. Thereafter, a service charge may apply for the repair or replacement of the product. This warranty DOES NOT cover any accessories.

This limited warranty begins on the original date of purchase, and is valid only on products purchased and used in the United States by the original purchaser. To receive warranty service, the purchaser must first contact Woodstream Corporation for problem determination and service procedures. Please have the product available when discussing your experience.

If Woodstream Corporation determines that this product needs to be returned, Woodstream Corporation will issue a Return Goods Authorization (RGA) number. The defective unit or parts must be returned to Woodstream Corporation, or specified authorized agent, for warranty inspection with the RGA number labeled on the outside of the package within (10) days of return authorization date. Products returned without authorization will be refused.

Woodstream Corporation will repair or replace this product, at Woodstream Corporation’s option and at no charge as stipulated herein, with new or reconditioned parts or products if found to be defective during the limited warranty period specified above. All replaced parts and products become the property of Woodstream Corporation or authorized agent. Replacement parts and products assume the remaining original warranty, or ninety (90) days, whichever is longer.

Limitations and Exclusions:

This product is neither a physical barrier nor a substitute for traditional obedience training. Due to variances in canine personality, temperament, size, and age, as well as due to potential influences on your dog outside of Woodstream Corporation’s control, Woodstream does not guarantee or warrant the effectiveness of this product.

This limited warranty covers manufacturing defects in materials and workmanship encountered in normal, noncommercial use of this product, and shall not apply to the following, including, but not limited to: damage which occurs in shipment; delivery and installation; applications and uses for which this product was not intended; altered product or serial numbers; cosmetic damage or exterior finish; accidents, abuse, neglect, fire, water, lightning or other acts of nature; use of products, equipment, systems, utilities, services, parts, supplies, accessories, applications, installations, repairs, external wiring or connectors not supplied or authorized by Woodstream Corporation which damage this product or result in service problems; incorrect electrical line voltage, fluctuations and surges; customer adjustments and failure to follow operating instructions, cleaning, maintenance and environmental instructions that are covered and prescribed in the instruction book.

THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED AND DESCRIBED ABOVE, AND NO WARRANTIES WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY AFTER THE EXPRESS WARRANTY PERIODS STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY GIVEN BY ANY PERSON, FIRM OR CORPORATION WITH RESPECT TO THIS PRODUCT SHALL BE BINDING ON WOODSTREAM CORPORATION. WOODSTREAM CORPORATION SHALL NOT BE LIABLE FOR LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF WOODSTREAM CORPORATION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST WOODSTREAM CORPORATION BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY WOODSTREAM CORPORATION AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, PURCHASER ASSUMES ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO PURCHASER AND PURCHASER’S PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT SOLD BY WOODSTREAM CORPORATION NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF WOODSTREAM CORPORATION. THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS PRODUCT, IS NONTRANSFERABLE AND STATES YOUR EXCLUSIVE REMEDY.

Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

CONTACTING WOODSTREAM CORPORATION:

To obtain product assistance or warranty service for your product, please choose one of the following:

1. Online Troubleshooting Assistance at www.HavahartWireless.com

2. Email Consumer Care at consumercare@woodstream.com

3. Call Consumer Care at 800-800-1819, Option 1

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Havahart® Radial-Shape Wireless Dog Fence www.HavahartWireless.com

Havahart® Radial-Shape Wireless Dog Fence

1-800-800-1819, Option 1

Woodstream RFB2 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual