Woodstream RFB User Manual

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Page 1

IC Radio Standards Specification: RSS-210

ACS Report Number: 10-0086.W03.55.A

Manufacturer: Woodstream Corporation

Certification Exhibit

FCC ID: SNA-RFB

FCC Rule Part: 15.247

Model: 5134G-B

Manual

5015 B.U. Bowman Drive Buford, GA 30518 USA Voice: 770-831-8048 Fax: 770-831-8598

Page 2

Radial-Shape

Wireless Dog Fence

Instruction Manual

Model 5134G

Page 3

Controlle

Welcome

Congratulations and thank you for choosing the Radial-Shape Wireless Dog Fence from Havahart

Wireless - the leading innovator

of digital wireless fence solutions.

Featuring breakthrough, patented wireless technology, the RadialShape Wireless Dog Fence is designed to provide maximum freedom and safety for your dog and peace of mind for you with minimal effort, investment and impact on your property. It is the industry’s mostadvanced, do-it-yourself, INSTANT-CIRCULAR dog containment system. It is the first to offer a Roaming Area that can extend from 40 up to 400 feet in all directions with technology housed in a Controller that is smaller than a Frisbee. There are no wires to bury or break, no back pains from digging, and no wasted money on trenching — just a fast & easy setup and freedom for your dog to roam!

Proper training of your dog is the most critical element in ensuring the successful operation of your wireless dog fence. Consult the training section of this manual once you have set up your wireless dog fence.

To ensure your complete satisfaction and your dog’s safety, please read and follow all of these instructions carefully. Should you need assistance, our Consumer Care Specialists are ready to help. Call

1-800-800-1819, Option 1.

Thank you for purchasing the Radial-Shape Wireless Dog Fence

from Havahart

Wireless!

Havahart® Radial-Shape Wireless Dog Fence

www.havahartwireless.com

Page 4

Table of Contents

IMPORTANT SAFETY REMINDERS ..........................................................................................................................

SYSTEM COMPONENTS ..............................................................................................................................................

KEY DEFINITIONS, TECHNOLOGY & HOW IT WORKS ....................................................................................

- Roaming Area

- Trigger Zone

- Controller

- Havahart

GETTING STARTED ........................................................................................................................................................

- Planning Your Wireless Fence System

- Quick Checklist

INSTALLING THE RADIAL-SHAPE WIRELESS DOG FENCE ..............................................................................

Setting Up the Controller

- Installing & Activating the Controller

Setting Up the Collar

- Installing a Battery

- Checking Battery Status

- Recharging a Battery

- Activating a Collar

- Adjusting the Correction Level of a Collar

- Turning a Collar Off/On

- Removing a Collar

Collar

.........................................................................................................................

...................................................................................................................................

Table of Contents

Setting Up the Fence Boundary/Trigger Zone

- Establishing the Fence Boundary/Trigger Zone Distance

- Placing Training Flags

- Turning the Trigger Zone Off/On

- Display Options

Fitting a Collar ................................................................................................................................................

TRAINING YOUR DOG ...................................................................................................................................................

FREQUENTLY ASKED QUESTIONS ............................................................................................................................

FACTORS AFFECTING SIGNAL STRENGTH ............................................................................................................

TROUBLESHOOTING ....................................................................................................................................................

TERMS OF USE AND LIMITATION OF LIABILITY .................................................................................................

WARRANTY INFORMATION ......................................................................................................................................

WIRELESS FENCE PLANNING GRID ..........................................................................................................................

(Viewing Distance to Dog and Battery Status, Turning the Display Off/On, Setting Alarm Options)

...............................................................................

Havahart® Radial-Shape Wireless Dog Fence

1-800-800-1819, Option 1

Page 5

Important Safety Reminders

To ensure the safe and effective operation of your Radial-Shape Wireless Dog Fence, please read and follow all

safety guidelines and instructions:

s The Radial-Shape Wireless Dog Fence is designed for dogs older than 6 months that weigh more

Important Safety Reminders

than 8 pounds.

s The Controller must be installed indoors and should not be exposed to moisture (e.g. rain or snow).

sThe Controller must be plugged into a properly grounded 120V AC outlet.

sChanges or modifications to any system component may cause permanent system damage and void

manufacturer warranties.

sTo prevent system damage due to unexpected power surges, it is recommended that you unplug the

Controller from the wall outlet during thunderstorms. All settings will be retained in system memory. Also do not attempt to install the system during stormy weather.

sTo help prevent skin irritation and increase battery life, do not leave the Collar on your dog for more than

12 consecutive hours.

sAlways remove the Collar from your dog before adjusting any of the system components or settings.

sThe system is intended to provide safe containment of your dog. All components should be kept out of

the reach of children.

sFollow your established leash laws. There may be cases where this system will be prohibited by law.

sProper training of your dog is the most critical element in ensuring the safe and successful operation

of your wireless dog fence.

DO NOT RETURN THIS PRODUCT TO THE STORE FOR ANY REASON

CONTACT HAVAHART® WIRELESS DIRECTLY! CALL 1-800-800-1819, OPTION 1.

Havahart® Radial-Shape Wireless Dog Fence

www.havahartwireless.com

Page 6

System Components

Ensure that the following components are included with your system. If a component is missing, please call 1-800-800-1819, Option 1.

Model 5134G

System Components

Controller

AC Adapter Power Cord

Removable Wall-Mount Adhesive Strips

Screw

Wall Anchor

Collar

2 RCR123A Batteries For Collar

Other Items You May Need:

Scissors

s s Drill s Tape Measure s Screw Driver s Pliers s Permanent Marker

Accessories:

Extra Collar - 5134GX

s s 25 Flag Pack - HW25FLAGPACK s Heart-Shaped Collar Tester - HWHEARTSCT s 2 Controller Antennas - HW2ANT s 2 Pack Of Batteries - HW2REBATPACK

s Battery Recharger - HWBATRECHARG s Isopropyl Rubbing Alcohol s Soft Cloth

Extra Set Of Collar Probes For Short-Haired Dogs

Heart-Shaped Collar Tester

75 Training Flags

Battery Recharger

Instructional DVD

Instruction Manual

Quick Setup Guide

s Collar Battery Cap - HWCBATCAP s 2 Long Probes - HW2LPROBES s 2 Short Probes - HW2SPROBES s AC Adapter - HWACCORD

Havahart® Radial-Shape Wireless Dog Fence

1-800-800-1819, Option 1

Page 7

Key Definitions, Technology & How it Works

Key Definitions:

Roaming Area: Area between the Controller and the Trigger Zone where your dog is free to roam and play.

Capable of expanding from 40 feet up to 400 feet in all directions.

Trigger Zone: The zone, which may be up to 13 feet wide, located outside the Roaming Area that establishes the fence boundary. Correction is triggered by your dog crossing into the Trigger Zone which can be set to tone-only (auditory alarm) or static correction. The correction is not constant but cyclical. It will continue through its cycle for up to 30 seconds while your dog is outside the Roaming Area or until your dog returns approximately 10 feet back into the Roaming Area.

Key Definitions, Technology & How it Works

Controller: Through auditory alerts and an

LCD screen, the Controller provides intuitive navigation for setting up, activating and managing your fence. The Controller houses a state-of-the-art transceiver and displays the real-time distance to your dog. It will notify you if your dog breaches the fence boundary, if there is a problem with any of the system components or if the battery life of the Collar is running low. You can use your Controller to set and manage up to 2 Collars.

Controller

Havahart

Collar: The comfortable, water-proof Collar houses a rechargeable RCR123A battery, two correction Probes and a state-of-the-art radio transceiver with advanced antenna assembly. The Collar communicates continuously with the Controller to track the real-time location of your dog. Using the Controller, the Collar can be programmed to tone only (auditory correction) or one of 5 different static correction levels depending upon the size, age and temperament of your dog. The default correction level is tone only. Use long or short Probes depending upon the thickness of your dog’s coat. The Havahart

Collar features exclusive Integrated Motion Sensor Technology to optimize battery life.

The Technology Behind the System:

The Havahart® Radial-Shape Wireless Dog Fence is driven by two nanoLOC TRX 2.4 GHz transceivers that have been enhanced with complex algorithms, strategic distortion filtering and modular signal amplification to deliver timeof-flight ranging technology. These enhancements comprise the core of the patented elements that allow the Havahart wireless dog fencing industry.

Radial-Shape Wireless Dog Fence to provide an unparalleled level of technical sophistication in the

Havahart® Radial-Shape Wireless Dog Fence

www.havahartwireless.com

Page 8

How it Works:

Both the Havahart® Collar and the Controller contain nanoLOC TRX 2.4 GHz transceiver chipsets that send and receive radio transmissions from one another like 2-way radios. When radio signals are sent from the antennas of either component to the other, they propagate in an omni-directional or spherical manner. The ranging process, performed by the nanoLOC chipsets with their associated antenna pairs, where data is continuously captured, filtered and refined, yields the distance between the Havahart

Collar and the Controller.

The Controller is designed so that a custom fence radius of 40 to 400 feet can be set. This radius between the Controller and the Trigger Zone is what defines the circular Roaming Area for your dog. The Havahart

Collar and the Controller range continuously to calculate the distance between them so that the system can track the realtime location of your dog. When the user-defined fence radius distance is reached inside the Trigger Zone, the Controller sends a command to the Collar to take action and correct (tone or static --- based on user settings). The Collar will correct your dog until one of these two conditions are met:

1. Your dog returns approximately 10 feet within the Roaming Area.

2. The Collar’s Safety Time-Out Feature stops the correction cycle after 30 seconds.

In the first case, the system automatically returns to normal operating mode. After the correction cycle times out in the second case, your dog will NOT be corrected for returning to the Roaming Area. The Collar will revert to normal operating mode only when your dog is at least 10 feet back inside the Roaming Area. After that, the Controller will not send another correction command until your dog moves back into the Trigger Zone.

Controller Features Collar Features

Key Definitions, Technology & How it Works

Antennas

LCD Screen

Power Buttton

Up, Enter & Down Buttons

DC Power Connection

Antennas

Indicator Light

Battery Container

Havahart® Radial-Shape Wireless Dog Fence

Battery Cap

Probes

Washers

1-800-800-1819, Option 1

Page 9

Getting Started

ROAMING AREA

Getting Started

Plan Your Wireless Fence Boundary:

The most important step in setting up your Havahart Wireless Dog Fence is determining the proper location to mount the Controller on a wall. The system creates a circular boundary that can extend from 40 feet up to 400 feet in all directions from the Controller. Choose a wall inside your home nearest the center of the desired circular containment area. This is where you will install the Controller. Be sure that there is a standard 120V AC power outlet outlet that the 6 foot AC adapter power cord can reach. Remember, proper training is essential for your dog to learn the boundary that you set.

Use the Wireless Fence Planning Grid on page 38 to help with positioning of the Controller.

The following are sample layouts for your reference:

Good Good

Radial-Shaped

IMPORTANT MESSAGE

Your Fence Boundary/ Trigger Zone should NOT be closer than 6 feet to ANY

ROAD, SIDEWALK OR THOROUGHFARE FOR YOUR DOG’S SAFETY.

Trigger Zone

R AMING AREA

10 ’

Controller

10 ’

Trigger Zone

Controller

R AMING ARE

Trigger Zone

Dog has full access to house and yard within the Roaming Area.

May Cause Problems May Cause Problems

Trigger Zone

AMING ARE

Controller

Trigger Zone

Roaming Area contains part of neighbors’ property and extends onto the road. Dog will have access to neighbors’ property and to the road. Consequences could be severe.

Havahart® Radial-Shape Wireless Dog Fence

www.havahartwireless.com

Dog has limited access to house and yard within Roaming Area. Collar should be removed upon entering house, otherwise your dog will be corrected inside the home.

Trigger Zone

Controller

Trigger Zone

Page 10

QUICK CHECKLIST

Before you begin the installation process, be sure to check the following:

s Make sure that you have all system components ready and available.

Getting Started

s Insert a new battery in the Collar.

s Read the Quick Setup Guide and watch the instructional DVD.

s Commit to set aside time to properly train your dog.

Havahart® Radial-Shape Wireless Dog Fence

1-800-800-1819, Option 1

Page 11

Installing the Radial-Shape Wireless Dog Fence

Setting Up the Controller

Installing & Activating the Controller:

1. Position the Controller inside your home on a wall nearest the

center of your desired containment area. (see Illustration A) Make sure a standard 120 V AC power outlet is nearby. Mount the Controller on the appropriate wall, approximately 6 feet off the ground or at eye level. (see Illustration B)

2. Use the removable wall-mount adhesive strip or screw

& wall anchor to attach the Controller to the wall.

NOTE: It is recommended to use the removable wall mount adhesive strip in the event that you later determine the Controller is not in the correct place and it needs to be relocated. If the strip will not work on the wall of your choice and you want to get a rough idea of where the Fence Boundary/Trigger Zone will exist before you attach the Controller to the wall, find a way to keep the Controller propped upright and as close to the desired final position as possible.

IMPORTANT MESSAGE

Position the controller at least 3 feet away from large metal objects and major appliances as these items may reduce the size and shape of your Roaming Area.

Illustration A

10 ’

Make sure the power supply cord will reach the Controller from a standard electrical outlet.

Illustration B

Havahart® Radial-Shape Wireless Dog Fence

www.havahartwireless.com

Page 12

3. Plug the Controller (DC power connection located on

the bottom of the Controller) into a nearby standard electrical outlet.

NOTE: When the unit is first activated, you may receive a “POWER FAILURE DETECTED!!!” warning. Disregard this message and Press ENTER.

4. ”Havahart Wireless Fence.” will display (see Screen 1.1)

5. Press “Enter”

To attach using the removable wall-mount adhesive strips:

s Clean the surface of the desired location of the Controller

with isopropyl rubbing alcohol, wipe gently with a soft cloth and let dry. DO NOT USE household cleaners. (see Figure 1.1)

s Separate strips (if still connected) at the perforation.

s Peel the liner from the back of one of the strips and attach it

vertically to the middle of the Controller with the release-tab pointed upward toward the antennas. (see Figure 1.2a)

Setting Up the Controller

Screen 1.1

Figure 1.1

s Connect another strip to the strip on the Controller by

pressing the fasteners of both strips firmly together until they snap. The release-tab on the other strip should point downward away from the antennas - the opposite direction of the release-tab of the strip on the Controller (see Figure 1.2b).

s Peel the liner from the back of the other strip and attach it

to the wall with the release-tab facing downward toward the floor and the Controller antennas facing upward toward the ceiling. (see Figure 1.3)

To remove the adhesive strips:

s Pull the Controller gently from the wall by disconnecting

the fasteners. DO NOT pull the strips off the Controller or the wall.

s Start with the strip on the wall. Press one hand on the end of

the strip opposite of the release-tab and use your other hand to pull the release-tab slowly straight down against the wall stretching it at least 12 inches until the strip releases. Repeat for the strip attached to the Controller (see Figures 1.4a & b).

NOTE: The removable wall-mount adhesive strips are not recommended for wallpaper. Apply to surfaces above 50˚F . Adhesive could soften and lose adhesion above 105˚F.

Figure 1.2a

Figure 1.3

Figure 1.4a

Havahart® Radial-Shape Wireless Dog Fence

1-800-800-1819, Option 1

Figure 1.2b

Figure 1.4b

Page 13

Installing the Radial-Shape Wireless Dog Fence

Setting Up the Collar

Installing a Battery:

1. Make sure a battery is fully charged before installing it in the

Collar (see Recharging a Battery). Turn the battery cap on the Collar counterclockwise about 1/4 turn and pull it out. With the positive side facing outward, install one RCR123A battery into the Collar. (see Figure 1.5) Replace the battery cap and turn it clockwise to lock it in place.

2. A green light should flash every 5 seconds. If it does not, check

the direction that the battery was installed --- positive side should be facing outward.

NOTE : The Collar is always “on” when a good battery is installed. However,

the Collar may be awake or asleep. Integrated Motion Sensor Technology allows the Collar to conserve battery life when appropriate by putting the Collar to sleep. The light on the Collar will not flash when the Collar is asleep. Movement, such as gently shaking the Collar, will awaken it and the green light will flash. A red light will flash to indicate that the battery needs to be recharged. The Controller will also produce an auditory tone to alert you that the battery is low.

Checking Battery Status:

IMPORTANT MESSAGE

The Collar should not be placed on your dog until after you have successfully installed it on the system.

Install one Collar at a time. The system allows you to activate up to 2 Collars.

The default correction level of the Collar is set to Tone Only, which you need to use to set up your fence boundary.

Battery Installation

CR123A 3V

Figure 1.

Screen 1.2

1. Select “Display Options” (see Screen 1.2)

2. Select “Show Collar Monitor” (see Screen 1.3)

Battery

Status Collar is:

NA Asleep to conserve battery life

OK Battery life is shown as a percentage (see screen 1.4). When a

battery needs to be recharged, a Low Battery Alert will appear (see screen 1.5).

LOW Awake, but battery needs to be recharged soon

Havahart® Radial-Shape Wireless Dog Fence www.havahartwireless.com

Screen 1.3

Screen 1.4

Screen 1.5

Page 14

Recharging a Battery:

-Remove the low battery from the Collar

-Make sure the battery recharger is properly connected to a grounded 120V AC outlet

-Properly orient the battery in the recharger with the positive side closest to the lights of the recharger

-Remove the battery when recharging is complete Recharging Light Colors: Blue - when on standby (no battery in chamber),

- when the battery is in the chamber the wrong way

- when the battery is fully charged Red - when the battery is charging

You want to see the red light come on when you place the battery in the recharger. You can charge up to two batteries at the same time. When the battery is close to being fully charged, the light will flicker red and blue. Do NOT take the battery out until the light turns full blue. It takes less than 3 hours to fully charge a battery.

Note: Recharging the RCR123A battery is similar to recharging a mobile phone. Always have a spare battery ready to go when your other battery gets low.

Activating a Collar:

1. Hold the Collar within 6 feet of the Controller

2. On the Controller...

Correct way to Insert a Battery in the Recharger.

Warning: Do NOT put a non-rechargeable battery in the battery recharger.

Setting Up the Collar

s Select Setup Menu (see Screen 1.6)

s Select Collar Setup (see Screen 1.7)

s Select Add a Collar (“Searching for new Collars... ” will

appear on screen (see Screen 1.8)

s Gently move or shake the Collar to keep it awake. The

flashing green light will confirm that it is awake.

s “New Collar Found! Collar ID=1” will appear on screen

s Press Enter

s Repeat this process to add more Collars.

3. If no Collar is found, check that the above steps were

completed, the battery is correctly installed, the Collar is active (green light is flashing) and within 6 feet of the Controller - then repeat Step 2 again.

NOTE : If using more than one Collar, mark each using a permanent marker to indicate which is Collar 1 and which is Collar 2.

Screen 1.6

Screen 1.7

Screen 1.8

Havahart® Radial-Shape Wireless Dog Fence

1-800-800-1819, Option 1

Page 15

Installing the Radial-Shape Wireless Dog Fence

Adjusting the Correction Level of a Collar:

Setting Up the Collar

1. Hold the Collar within 6 feet of the Controller

2. On the Controller...

s Select Setup Menu (see Screen 1.6)

s Select Collar Setup (see Screen 1.7)

Select Correction Level - If you have more than one Collar installed,

s

select the number of the Collar that you would like to change (see Screen 1.8)

s Select Correction Level (see Screen 1.9) s Use the up or down arrow keys to choose the desired

correction level. 5 is the highest static correction level. 1 is the lowest static correction level. Tone Only is the auditory correction level (sound only). (see Screen 2.0)

s Press Enter s Select Ok

Turning a Collar Off/On:

1. Hold the Collar within 6 feet of the Controller

IMPORTANT MESSAGE

The correction level of the Collar may be adjusted using the Controller based on the size, age and temperament of your dog. There are 5 static correction levels and one tone level (sound only). The default correction level of the Collar is Tone Only.

It is recommended to start with a lower correction level when training your dog.

You may need to gently move or shake the Collar to keep it awake so that it will accept changes from the Controller. The flashing green light will indicate that it is awake.

2. On the Controller...

s Select Setup Menu (see Screen 1.6)

s Select Collar Setup (see Screen 1.7)

s Select Correction Level (see Screen 1.8)

s Select Turn Collar off/on (see Screen 1.9)

s Press Enter

Removing a Collar:

1. Hold the Collar within 6 feet of the Controller

2. On the Controller...

s Select Setup Menu (see Screen 1.6)

s Select Collar Setup (see Screen 1.7)

s Select Delete a Collar (see Screen 1.8) - If you have more than

one Collar installed, select the number of the Collar that you would like to remove

s Select YES

s Select OK

s Select OK Again

Screen 1.8

Screen 1.9

Screen 2.0

Screen 2.1

Havahart® Radial-Shape Wireless Dog Fence www.havahartwireless.com

Page 16

Setting Up the Fence

Boundary/Trigger Zone

Establishing the Fence Boundary/Trigger Zone Distance:

1. Estimate the distance between the Controller and the

desired boundary location. This distance will be the radius of the Trigger Zone all the way around the Controller.

TIP : Use the shortest distance to a physical boundary as a starting point for the radius of the Trigger Zone (see Illustration C).

2. Set the radius on the Controller

IMPORTANT MESSAGE

Your Trigger Zone should be NO closer than 6 feet to ANY ROAD, SIDEWALK OR THOROUGHFARE FOR YOUR DOG’S SAFETY.

The actual distance from the Trigger Zone to the Controller may be less than the set radius. This reduced boundary may be the result of Factors Affecting Signal Strength (page 32).

Setting Up the Fence Boundary

s From the Set Up Menu, select Fence Setup (see Screen 1.7)

s Use the up/down arrow to scroll to the desired radial

distance and press Enter. The minimum radius is 40 feet, and the maximum radius is 400 feet from the Controller in all directions (see screen 2.1).

s Select OK to Save Your Settings

3. Test the Trigger Zone

s To confirm that the location of the actual boundary is

correct...

- Hold the Collar by the strap with your arm fully extended down by your side (see Figure 1.6). Make sure that your body does not get between the Collar and the Controller as your body may affect the signal and cause the boundary to shift inward (see Factors Affecting Signal Strength on page 32).

- Walk toward the boundary while gently moving the Collar until the Collar beeps and the Collar light flashes red. To confirm that the distance is correct, step back 6 feet until the Collar stops beeping and then walk in the same direction until the Collar beeps and the Collar light flashes red again. Note how far from desired location the actual setting is.

ROAMING ARE

10 ’

Illustration C

Figure 1.6

TIP : Place a flag at the boundary location (see Illustration D).

4. Adjust the Fence Distance on the Controller accordingly

using the instructions in Step 2 until the desired boundary

Illustration D

location is established.

Havahart® Radial-Shape Wireless Dog Fence

1-800-800-1819, Option 1

Page 17

Installing the Radial-Shape Wireless Dog Fence

Placing Training Flags:

Once your boundary is established, it’s time to place the Training Flags. Training Flags are critical for the effective training of your dog and should be placed every 6 feet at the fence boundary to enclose the Roaming Area, where it will be safe for your pet to roam and play.

TIP : 6 feet is about 2 paces.

1. Hold the Collar by the strap or grey battery container. Do not hold

Setting Up the Fence Boundary/Trigger Zone

the area where the strap meets the Collar on either side as this is where the antennas are located (see the raised areas of the strap) and your hand may interfere with the signal. Fully extend your arm down by your side. Make sure that your body does not get between the Collar and the Controller as your body may affect the signal and cause the boundary to shift inward (see Factors Affecting Signal Strength on page 32).

2. Walk toward the boundary while gently moving the Collar until

the Collar beeps and the Collar light flashes red (see Figure 1.7). To make sure that the distance is correct, step back 6 feet into the Roaming Area until the Collar stops beeping and then walk forward in the same direction until the Collar beeps and the Collar light flashes red again. ( see Illustration E )

IMPORTANT MESSAGE

The fence boundary may not form a perfect circle. Large metal objects such as a car or refrigerator can slightly distort the roundness of your fence boundary. However, once set, the boundary location will remain consistent over time. (see Factors Affecting Signal Strength on page 32. )

Illustration E

Havahart

Radial-Shape Wireless Dog Fence

www.havahartwireless.com

Controller

Page 18

Placing Training Flags: (continued):

3. Place a Boundary Training Flag in the ground (see Figure 1.8).

Move back into the Roaming Area until the Collar stops beeping.

screwdriver to poke a hole in the ground, place the flag in the new hole and make sure it is upright.

4. Repeat this process by walking toward the fence boundary

TIP: If hard ground makes it difficult to place a flag, use a

(about 6 feet over from the last flag), placing a flag, and then stepping back into the Roaming Area until the entire containment area is surrounded. (see Illustration E.)

fence and will be used later to train your dog. Be sure that the flags form an enclosed area and that your dog has safe, adequate entry to your house.

NOTE: These flags represent the location of your wireless

Turning the Trigger Zone Off/On:

IMPORTANT MESSAGE

If you have difficulty hearing the tone of the Collar, you can use the Heart-Shaped Collar Tester to visually confirm the boundary. Hold the metal contact points located inside the holes of the Heart-Shaped Collar Tester against the Probes of the Havahart so that metal is touching metal. Carry the Havahart of the Collar with the Heart-Shaped Collar Tester held against the Probes. Fully extend your arm down by your side. Make sure that your body does not get between the Collar and the Controller as your body may affect the signal and cause the boundary to shift inward. Walk to a boundary point and watch the Heart-Shaped Collar Tester illuminate.

Collar by the grey battery container

Collar

Setting Up the Fence Boundary/Trigger Zone

1. Navigate to the Menu where Setup Menu and Display

Options are listed. (see Screen 2.3)

2. Press the blue flashing Power Button to Turn Off the

Trigger Zone. (see Screen 2.4)

3. Press the Power Button again to Turn On the

Trigger Zone.

when you Turn Off the System.

NOTE: All settings will be retained in system memory

Screen 2.3

Figure 1.7

Figure 1.8

Screen 2.4

Havahart® Radial-Shape Wireless Dog Fence

1-800-800-1819, Option 1

Page 19

Installing the Radial-Shape Wireless Dog Fence

Display Options

Display Options:

Viewing Distance to Dog and Battery Status: (see Screen 2.7)

s Select Display Options (see Screen 2.5)

s Select Show Collar Monitor (see Screen 2.6)

NOTE: See Battery Status Level meanings on page 11.

Turning the Display Off/On: (see Screen 2.6)

s Select Display Options (see Screen 2.5)

s Select Display Off (see Screen 2.6)

s Press Enter to turn display back on

Setting Alarm Options:

Set Alarm Volume Level: (see Screen 2.8)

s Select Display Options (see Screen 2.5)

s Select Alarm Options (see Screen 2.6)

s Select Alarm Volume Level (see Screen 2.8)

s Use the up or down arrow keys to choose the desired alarm

level. Select HIGH, LOW, or OFF (see Screen 2.9)

s Press Enter

s Select OK to save

NOTE: It is recommended to select HIGH.

Screen 2.5

Screen 2.6

Screen 2.7

Screen 2.8

Turning Boundary Breach Alert Off/On: (see Screen 3.0)

s Select Display Options (see Screen 2.5)

s Select Alarm Options (see Screen 2.6)

s Select Boundary Breach (see Screen 2.8)

s Use the up or down arrow keys to turn the boundary breach

alert OFF or ON (see Screen 3.0)

s Press Enter

s Select OK to save

NOTE: It is recommended to keep the Boundary Breach Alert ON.

Havahart® Radial-Shape Wireless Dog Fence www.havahartwireless.com

Screen 2.9

Screen 3.0

Page 20

Fitting a Collar

IMPORTANT MESSAGE

The Collar should be snug enough so that it does not move when your dog moves.

Fitting a Collar

To ensure safe and effective operation of the system, it is important to make sure that the Collar is fitted properly.

1. Be sure the fence is turned off at the Controller.

(see page 16)

2. With your dog standing comfortably, position the Collar

high on your dog’s neck, underneath the chin with the Probes facing upward centered on your dog’s neck. The word “Havahart at your dog.

3. Make sure the Probes maintain contact with skin.

s Collar is factory installed with long Probes for thick or

long-haired breeds.

s Short Probes for short-haired dogs are included s To change the Probes, simply unscrew the long Probes

and replace them. Be sure the rubber washer is between the probe and the grey battery container. Use your fingers to tighten the Probes as far as you can. Do not over tighten.

” should be right side up when you look

To help prevent skin irritation, it is recommended that you never leave the Collar on your dog for more than 12 consecutive hours at a time.

Figure 1.9

NOTE: It may be necessary to trim the hair around the

Probes to ensure reliable contact.

5. Adjust the Collar to fit snugly but not tightly. You should

be able to slide the tip of one finger between your dog’s coat and one of the Probes on the Collar. The tip of your finger should not be able to slip between the two easily, but with some effort. It should be a tight squeeze. Separately, you should be able to slide one finger between the strap of the Collar and the back of your dog’s neck. (see Figure 1.9)

NOTE: If your dog is going to continue to grow or grows a

long winter coat, leave extra room before trimming off the excess.

6. Once the Collar is adjusted to correct length, remove the

Collar and trim the excess using scissors. (see Figure 2.0)

Figure 2.0

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Page 21

Installing the Radial-Shape Wireless Dog Fence

Fitting a Collar

Important Collar Safety Guidelines:

1. During training, do not let your dog wear the Collar

without direct supervision.

2. Each time you take the Collar off your dog, look for any

indication of a sore or rash.

3. Should you find any indication of a sore or rash on your

dog, stop using the Collar for a few days.

4. If the rash or sore exists for more than 2 days, consult

your veterinarian.

5. Wash your dog’s neck weekly with mild soap and a

wash cloth and then rinse clean.

5. Wash the Probes of the Collar weekly with mild soap

and a wash cloth and then rinse clean.

WARNING

If you do not remove the Collar from your dog’s neck at least every 12 hours AND clean your dog’s neck and the Collar, Pressure Necrosis may occur which is a deterioration of your dog’s skin. It is caused by extended contact to the pressure of the Probes of the Collar combined with the oil and dirt that may accumulate on the Probes if not kept clean.

Havahart www.havahartwireless.com

Radial-Shape Wireless Dog Fence

Page 22

Training Your Dog

IMPORTANT MESSAGE

IMPORTANT REMINDERS:

Please read the following information completely before you begin training:

s Proper training of your dog is essential to help ensure the

successful operation of your Radial-Shape Wireless Dog Fence.

s We recommend that you train your dog for a minimum of 15

consecutive days. Use a calendar to track your dog’s progress.

s Keep your training sessions short and frequent -- approximately 10-15 minutes long, 2-3 times a day.

s Every dog is unique and may respond differently to the training depending on its age, size,

temperament and ability to learn. For this reason, you may need to adjust your training schedule accordingly.

s It may be necessary to decrease the speed of the training schedule or add more training days if your dog seems

to be under stress. Signs that your dog may be under stress include: tail between legs, ears pulled back, refusal to go outside the home and nervous shaking.

s Before beginning Collar-assisted training, allow your dog to get used to wearing the Havahart® Collar with

the battery removed.

The Radial-Shape Wireless Dog Fence from Havahart® is not a physical boundary. It is necessary to contain your dog using a leash or other means during training.

Training Your Dog

s Have fun with your dog during the training process and end each session with positive praise and play

time in the Roaming Area at least 10 feet away from the Training Flags.

s Be patient and consistent in your approach.

s Remove the Havahart® Collar after each training session.

s If you need to take your dog out of the Roaming Area during training, remove the Havahart® Collar and

use one of the following methods.

1. Walk your dog outside of the Roaming Area while on a leash. Cross the same area of the Trigger Zone

flag line each time, giving a command such as “CROSS”, and praising your dog for crossing this specific area. Always leave this area with your dog on a leash.

2. Carry your dog out.

3. Take your dog out in a car.

s If you are training more than one dog, train each dog separately.

s Should your dog breach the Trigger Zone while wearing the Collar, unlike an underground wire fence, your dog

will not receive a separate correction for returning through the Trigger Zone back into the Roaming Area.

s It is important that you complete the entire training process and do not skip any phases.

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Page 23

Training Your Dog

PRELIMINARY PHASE -- Flag AwarenessTraining - Optional (2-3 training sessions per day: each 10-15 minutes long)

Completing this phase will add 3 days to your training, but will give your dog more time to get used to the Training Flags if you choose to complete it.

1. Turn OFF the fence (see page 16)

2. Fit the Havahart

non-metal collar above the Havahart Make sure that this collar does not apply pressure to the Probes on the Havahart the leash.

3. Using the leash, walk your dog around inside the Roaming Area for

5 minutes, avoiding contact with the Trigger Zone.

4. Approach one of the Training Flags with your dog. When your dog gets close to the flag, gently shake the

flag while saying “Bad Flags” in a firm, disapproving tone. Do not yell or frighten your dog.

5. Lead your dog back into the Roaming Area and praise your dog.

6. Repeat this process at several different Training Flags.

Collar around your dog’s neck. Place a different

Collar as this could hurt your dog when you pull on

Collar and attach a leash to it.

7. End with lots of playtime and praise for your dog in the Roaming Area at least 10 feet away from the

Training Flags.

8. Be sure to remove the Havahart

Collar from your dog after each training session.

NOTE: You may proceed to PHASE 1 when your dog avoids going near the Training Flags but will walk anywhere within the Roaming Area.

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Page 24

PHASE 1 -- Passive Training -- DAY 1-3 (2-3 training sessions per day: each 10-15 minutes long)

1. Turn ON the fence (see Page 16) and set the correction level to Tone Only (see Page 12).

Training Your Dog

2. To ensure that the system is working properly, take the Havahart

Collar by itself out to the Trigger Zone and listen for the tone.

3. Fit the Havahart

non-metal collar above the Havahart

Collar around your dog’s neck. Place a different

Collar and attach a leash to it. Make sure that this collar does not apply pressure to the Probes on the Havahart

Collar as this could hurt your dog when you pull on

the leash.

4. Using the leash, walk your dog around inside the Roaming Area for

5 minutes, avoiding contact with the Trigger Zone.

5. Calmly approach the Trigger Zone flag line -- do not look at your dog.

6. Give your dog the opportunity to pass into the Trigger Zone. He will hear a tone within the Trigger Zone.

7. Allow your dog to stay in the Trigger Zone for a few seconds while hearing the tone.

8. Gently shake a Training Flag while saying “Bad Flags” in a firm, disapproving tone to show your dog

that the flags are associated with the tone coming from the Havahart

Collar. Do not yell or

frighten your dog.

9. Lead your dog back into the Roaming Area and praise your dog.

10. Repeat this process at several different Training Flags.

11. As training progresses over the next 2 days, you should notice that when your dog hears the tone, he

will return to the Roaming Area without your prompting.

12. End with lots of playtime and praise for your dog in the Roaming Area at least 10 feet away from

the Training Flags.

13. Be sure to remove the Havahart

Collar from your dog after each training session.

NOTE: You may proceed to PHASE 2 when your dog avoids going near the Training Flags when you approach and actually turns to go back to the Roaming Area without your aid.

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Page 25

Training Your Dog

PHASE 2 -- Active Training -- DAY 4-7 (2-3 training sessions per day: each 10-15 minutes long)

1. Set the correction level to Static Level 1 (see Page 12)

2. To ensure the system is working properly, take the Havahart® Collar to the Trigger Zone and use the

Heart-Shaped Collar Tester (see Page14). The Heart-Shaped Collar Tester should light up.

3. Fit the Havahart

and attach a leash to it. Make sure that this collar does not apply pressure to the Probes on the Havahart Collar as this could hurt your dog when you pull on the leash.

4. Using the leash, walk your dog around inside the Roaming Area for

5 minutes, avoiding contact with the Trigger Zone.

5. Calmly approach the Trigger Zone flag line -- do not look at your dog.

6. Give your dog the opportunity to pass into the Trigger Zone. He will

hear a tone and then receive a static correction within the Trigger Zone.

7. Allow your dog to stay in the Trigger Zone for a few seconds while

hearing the tone and receiving the static correction.

8. Gently shake a Training Flag to remind your dog that the flags are associated with the tone and static

correction coming from the Collar.

Collar around your dog’s neck. Place a different non-metal collar above the Havahart® Collar

9. Lead your dog back into the Roaming Area and praise your dog.

10. Repeat this process at a few Training Flags.

CAUTION: Do not force your dog to receive too many static corrections as this may make your dog nervous or anxious. It may be necessary to decrease the speed of the training schedule or add more training days if your dog seems to be under stress.

11. If your dog does not respond to the static correction, check to make sure that the Havahart

Collar fits properly (see Page 18). If your dog continues to not respond to the static correction, you may need to increase the static correction to level 2 or higher as necessary.

NOTE: If your dog leaves the Roaming Area, he will be corrected on the way out only. Your dog will

NOT be corrected when returning to the Roaming Area from outside the Trigger Zone.

12. End with lots of playtime and praise for your dog in the Roaming Area at least 10 feet away from the

Training Flags.

13. Be sure to remove the Havahart

Collar from your dog after each training session.

NOTE: You may proceed to PHASE 3 when your dog avoids going near any of the Training Flags.

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Page 26

PHASE 3 -- On-Leash Distractions -- DAY 8-11 (2-3 training sessions per day: each 10-15 minutes long)

Training Your Dog

1. Fit the Havahart

non-metal collar above the Havahart

Collar around your dog’s neck. Place a different

Collar and attach a leash to it. Make sure that this collar does not apply pressure to the Probes on the Havahart

Collar as this could hurt your dog when you pull

on the leash.

2. Using the leash, walk your dog toward the Training Flags.

Create a distraction by:

1. Tossing a toy or treat outside the Trigger Zone.

2. Having someone walk by and not pay attention to your dog.

3. Having someone walk his/her own dog outside of the Trigger Zone.

3. If your dog does not move toward the distraction, immediately praise him.

4. If your dog moves toward the distraction, allow him to walk through the Trigger Zone and feel

the correction.

5. Gently shake a Training Flag to remind your dog that the flags are associated with the tone and

static correction coming from the Havahart

Collar.

6. Promptly lead your dog back to the Roaming Area if he does not return within a few seconds and

praise him.

7. Repeat this process at several different Training Flags.

8. If your dog does not respond to the static correction, check to make sure that the Havahart

Collar fits properly (see Page 18). If your dog continues to not respond to the static correction, you may need to increase the static correction by one level or more as necessary.

9. End with lots of playtime and praise for your dog in the Roaming Area at least 10 feet away from the

Training Flags.

10. Be sure to remove the Havahart

Collar from your dog after each training session.

NOTE: You may proceed to PHASE 4 when your dog will not go beyond the Trigger Zone -- even with distractions, but will walk anywhere within the Roaming Area.

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Page 27

Training Your Dog

PHASE 4 -- Off-Leash Supervision -- DAY 12-15

Begin with short training sessions 10-15 minutes in length and gradually increase the sessions to an hour or more

1. Do not leave your dog unattended during this phase of training.

2. Fit the Havahart Collar around your dog’s neck. Place a different

non-metal collar above the Havahart

3. Walk around inside the Roaming Area and play with your dog while

off the leash. (see Figure 2.1)

4. Now focus your attention elsewhere and walk to another part of the

yard while keeping an eye on your dog. (see Figure 2.2)

5. If your dog crosses into and goes beyond the Trigger Zone, lead him

back inside the Roaming Area. Your dog will not be corrected when he comes back into the Roaming Area.

6. Gently shake a flag to remind your dog that the flags are associated

with the tone and static correction coming from the Havahart

Collar.

Figure 2.1

7. Repeat the training from Phase 3 with distractions and a

leash as necessary.

8. End with lots of playtime and praise for your dog in the Roaming Area at least 10 feet away from the

Figure 2.2

Training Flags.

9. Be sure to remove the Havahart

Collar from your dog after each training session.

NOTE: You may proceed to PHASE 5 when your dog no longer goes beyond the Trigger Zone -- even with distractions.

Havahart® Radial-Shape Wireless Dog Fence www.havahartwireless.com

Page 28

PHASE 5 -- Dog Monitoring -- DAY 16 AND BEYOND

Start with short sessions and gradually increase duration

1. Your dog should now be comfortable within the Roaming Area and reluctant to cross the Trigger Zone

with or without distractions.

Training Your Dog

2. Fit the Havahart

Havahart

3. Allow your dog to roam freely off leash and unsupervised within the Roaming Area.

4. Keep an eye on him from inside your house.

5. End with lots of playtime and praise for your dog in the Roaming Area at least 10 feet away from the

Collar.

Collar around your dog’s neck. Place a different non-metal Collar above the

Training Flags.

6. Be sure to remove the Havahart

Collar from your dog after each training session.

Leaving the Roaming Area with Your Dog

Once your dog becomes accustomed to the Trigger Zone, he may become uncomfortable leaving the Roaming Area for activities such as walks or riding in the car. If you need to take your dog out of the Roaming Area, ALWAYS remove the Havahart

1. Walk your dog outside of the Roaming Area while on a leash. Cross the same area of the Trigger Zone

Collar and use one of the following methods.

flag line each time, giving a command such as “CROSS”, and praising your dog for crossing this specific area. Always leave this area with your dog on a leash.

2. Carry your dog out.

3. Take your dog out in a car.

NOTE: After completing the training and three additional weeks of successful dog

containment, you can begin to gradually remove the Training Flags by taking away every other flag, every few days.

CONGRATULATIONS TO YOU AND YOUR DOG FOR SUCCESSFULLY COMPLETING ALL PHASES OF TRAINING!

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Page 29

Frequently Asked Questions

Question: Answer:

Is the Havahart

Collar waterproof?

Frequently Asked Questions

Can I use more than one Havahart with the Wireless Fence?

Is there a hand-held remote training device that will work with the Havahart

How long will the Havahart my dog if he leaves the Roaming Area?

Collar?

Collar correct

Collar

Yes. Do not allow dirt or debris to get inside the battery container when changing the battery.

Yes. You can use up to 2 Havahart® Collars with the Wireless Fence. You must purchase an additional Havahart

Collar for each dog.

No.

When your dog moves outside the Roaming Area, he will receive a correction for up to 30 seconds. The correction runs through a prescribed repeating cycle, it is not constant. The Havahart

Collar has a Safety Time-Out Feature to stop the cyclical correction and beeping after 30 seconds until your dog returns to the Roaming Area. Should your dog stay outside the Trigger Zone for more than 30 seconds, he will NOT be corrected again when he crosses back into the Roaming Area.

Which Probes should I use for my dog’s Havahart Collar?

Is there a smaller Havahart

Collar or another different Havahart

Collar that I can use with the Controller?

Can I use my CustomShape Havahart with my Radial-Shape Wireless Dog Fence?

Havahart® Radial-Shape Wireless Dog Fence www.havahartwireless.com

Collar

Use the Short Probes for short-haired dogs and the Long Probes for long or thick-haired dogs. It may be necessary to trim your dog’s hair where the Probes touch your dog’s neck to ensure reliable contact with his skin.

Not at this time.

Not at this time. Different software is loaded inside each type of Havahart Collar. Even though the Havahart

Collars appear to be identical, they can only

be used on their respective types of systems.

Page 30

Question: Answer:

What kind of a battery does the Havahart

Collar use?

How often does the Havahart

Collar battery

need to be changed?

How do I know the battery in the Havahart Collar is working?

Each Havahart® Collar needs one RCR123A battery to operate.

Frequently Asked Questions

The battery life of the Havahart dog tests the Trigger Zone and the degree of your dog’s activity. The Havahart Collar features exclusive Integrated Motion Sensor Technology to optimize battery life. The Havahart seconds when recharging is needed. The Controller will also alert you when the battery is low and needs to be rehcarged. NEVER put a non-rechargeable

battery in the battery recharger.

The Indicator Light should flash green when you gently shake the Havahart Collar. The Havahart

Collar should also beep when you take it by itself and walk into the Trigger Zone. The Controller alarm should also beep (if it is turned ON) when the Havahart

Collar crosses into the Trigger Zone. If any of this does not

happen, replace the battery.

Collar is dependent upon how frequently your

Collar Indicator Light will flash red every 4 to 5

Why can my Havahart

Collar be set to Tone Only?

Can a leash be attached to the Havahart

Collar?

What do I do if my dog’s neck appears to be red or irritated?

The Havahart

Collar can be set to Tone Only to train your dog to his Trigger Zone or to warn well-trained dogs that no longer require static correction that they cannot go beyond the Trigger Zone.

No. This could harm your dog. This can result in the Probes being pulled too tightly against your dog’s neck when you pull on the leash. Instead, attach a leash to a separate, non-metal collar and place it above the Havahart

This could be caused by the Probes of the Havahart skin. Discontinue use of the Havahart

Collar for a few days. Consult with a

Collar irritating your dog’s

Collar.

veterinarian if the condition persists beyond 2 days. When the skin returns to normal, replace the Havahart it comes into contact with the Probes. Make sure that the Havahart

Collar and closely monitor your dog’s skin where

Collar fits

properly (see Page 18) and that the Probes and your dog’s neck are kept clean.

Havahart® Radial-Shape Wireless Dog Fence

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Page 31

Frequently Asked Questions

Question: Answer:

How large of an area

Frequently Asked Questions

can be covered by the Wireless Fence?

Will a slope or incline affect the Roaming Area?

Will the Wireless Fence keep other dogs out of the Roaming Area?

Where can I learn more about my Wireless Fence, get answers to my questions, and receive service if necessary?

The Wireless Fence forms a circular shape can expand from a 40 foot radius up to a 400 foot radius (800 foot diameter) --- giving it the largest containment area of any do-it-yourself wireless fence system

The Controller signal extends up to 400 feet in all directions. A slope can cause the Roaming Area to appear larger or smaller than expected depending on the steepness and shape of the sloped area in relation to the position of the Controller. Repositioning the Controller may help optimize your Roaming Area. Once set, the Roaming Area will remain consistent.

No. The Wireless Fence is only effective on dogs that wear the Havahart Collar.

Our dedicated Consumer Care specialists strive for excellence in providing our consumers with the very best customer service experience. For any questions you may have, just call 1-800-800-1819 Option 1 or visit www.havahartwireless.com.

Can the Controller run on batteries?

Is the Wireless Fence Portable?

Havahart® Radial-Shape Wireless Dog Fence www.havahartwireless.com

No. The Controller should be plugged into a 120V AC power outlet. Make sure there is one nearby when you plan the placement of the Controller in your house.

Yes. Follow the setup procedures wherever you want to contain your dog. It is necessary to setup the new Roaming Area and mark it with Training Flags so your dog can learn his new Trigger Zone. You may want to conduct some additional training for your dog to be comfortable with his new Roaming Area. Note: The size of the Roaming Area may be reduced if you are setting up in a vehicle or metal building. Remember to remove the battery from the Havahart source from a car or elsewhere, make sure to use an inverter rated for 50 watts or more.

Collar before turning off the Controller. If you use a DC power

Page 32

Question: Answer:

What happens if there is a power outage?

What maintenance does the Wireless Fence require?

Will buildings and other objects (trees, metal objects, etc.) affect the performance of the Wireless Fence?

The Controller is designed to remember all of your settings in the case of a power outage or system disconnection. The Controller is also designed not to activate the Havahart

Collar when there is a power outage or shutdown. However, your dog may receive a static correction if he is near the Trigger Zone during a power outage. Connecting the Controller to a battery backup device may decrease the chance of this occurring if you have frequent power outages.

s Check your dog’s neck daily for irritation from the Probes of the Havahart® Collar. s Clean your dog’s neck weekly where it comes into contact with the Probes. s Check the Probes weekly to make sure they are clean and tight. s Check the fit of the Havahart® Collar each time you put it on your dog. s Check the Havahart® Collar Indicator Light. If it flashes red, the battery needs

to be recharged.

s Check the Controller. It will alert you when the battery is low and needs to

be recharged.

This is possible. See the section about Factors Affecting Signal Strength (page 32). The Trigger Zone will remain consistent once set.

Frequently Asked Questions

What if my neighbor purchases the same Wireless Fence?

Will the Wireless Fence interfere with my computer, TV, cordless phone, cell phone, garage opener or other electronic device if I place the Controller near them?

Can the Wireless Fence be used indoors to keep my dog out of certain rooms or areas of the home?

Neither Wireless Fence will interfere with the other. Havahart

Collars from either system can be added to the other system. However, each Havahart Collar can be active on only one system at a time.

No. They operate on different frequencies. Microwaves may cause limited interference.

No. The Wireless Fence is designed to be an outdoor fence only.

Havahart® Radial-Shape Wireless Dog Fence

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Page 33

Frequently Asked Questions

Question: Answer:

How old should my dog be before I start training

Frequently Asked Questions

him with the Wireless Fence?

Can the Wireless Fence be used on very small dogs like Yorkshire Terriers, Chihuahuas or Miniature Dachshunds?

Can the Wireless Fence be used on an aggressive dog?

Can the Wireless Dog Fence be used on a cat?

The Wireless Fence is designed for dogs older than 6 months that weigh more than 8 pounds.

The Wireless Fence can be used as long as your dog meets the age and weight requirements of being over 6 months old and weighing over 8 pounds.

Because the Wireless Fence is not a physical boundary, we do NOT recommend using it on any aggressive dog. Consult with a veterinarian or a certified trainer if you are not certain if your dog is aggressive.

Not at this time.

Should my dog be on a leash the first time he gets a correction from the Havahart

How long will I need to keep the Training Flags up in my yard?

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Collar?

Yes, absolutely! Your dog should be on a leash as described in the Phase Training. Follow the Phase Training to allow your dog to progress to not being on a leash.

After completing the training and three additional weeks of successful dog containment, you can begin to gradually remove the Training Flags by taking away every other flag, every few days. The length of time is completely dependent upon how much time you spend training your dog and how well your dog responds to your training.

Page 34

Factors Affecting Signal Strength

NOTE: Once set, your Fence Boundary / Trigger Zone will remain consistent.

Various objects can interfere with the wireless signal strength of your Wireless Fence, resulting in a gradual loss in the measured distance of the radio signal from the Controller to a set Trigger Zone. The part of the Trigger Zone that is obstructed by an object may bow or dip inward toward the Controller. The resulting shape of the Trigger Zone may be slightly different from a perfect circle and the Roaming Area may be slightly reduced. When this happens, the object between the Controller and the set Trigger Zone is said to attenuate the radio signal or the Trigger Zone.

Obstacles that can slightly obstruct any wireless signal (including mobile phones) include: walls, trees, concrete, foundations, bricks, above-ground bodies of water (swimming pools), people and animals. Metal objects and mirrors have a deeper obstructing effect as well as heavily damp objects such as a tree after a strong rainstorm or snowstorm.

The closer an obstructing object is to the Trigger Zone or the closer a metallic object such as a mirror is to the Controller, the greater the interfering effect it can have on the Trigger Zone. Likewise, the more dense an obstructing object is, the more severe the dip or shaping effect of the Trigger Zone.

Factors Affecting Signal Strength

With perfect line of sight and no obstructions between the Controller and the Havahart

Collar, the system will

create a Trigger Zone about 6 feet wide. With obstructions, the Trigger Zone can expand to around 13 feet wide.

Without performing complex calculations and accounting for all factors, it is very difficult to predict the exact amount of interference different objects can cause and how the Trigger Zone and Roaming Area will be affected.

Only Havahart

Wireless Fences perform complex algorithms, strategic distortion filtering and modular signal

amplification at a continuous rate to accommodate for and minimize interference and attenuation.

Despite all of these measures, attenuation is difficult to totally prevent. Dark glasses attenuate sunlight, lead attenuates X-rays, buildings attenuate cell phone reception, and more than likely your home will attenuate your dog’s Roaming Area and cause some inward dips in the Trigger Zone. In most cases the dipping should be a minor issue that may not even be noticed.

In the event that your system experiences severe interference or attenuation with which you are not comfortable, there are few things that you can try to counter or lessen the effects.

s Place the Controller above or at least 3 feet away from appliances and other large metal objects like mirrors.

s Raise the Controller to 6-8 ft or to a higher floor in the home.

s If the first two methods prove ineffective, choosing an altogether different Fence Controller location in

the home may be necessary to mitigate the effects of a severe undesirable dip.

Should you need additional help to minimize wireless signal interference for your Havahart Fence, please call 1-800-800-1819, Option 1.

Havahart® Radial-Shape Wireless Dog Fence

1-800-800-1819, Option 1

Wireless Dog

Page 35

Troubleshooting

IF ANY OF THE ANSWERS TO YOUR QUESTIONS CANNOT BE FOUND, PLEASE CALL 1-800-800-1819 Option 1 or visit www.havahartwireless.com

Question: Answer:

The Controller is not able to find the Havahart® Collar and add it to the system.

The Controller Distance to Dog does not exactly match the actual distance to the Havahart

The Trigger Zone seems to fluctuate.

Collar

s See Page 12 -- Activating a Collar.

s Make sure that the battery is properly installed and awake -- green light is flashing.

s Gently shake the Collar to keep it awake when the Controller searches for it.

s If you are adding an additional Collar to the system, use a permanent marker

to identify which Collar is which and make sure that you are not trying to add the old Collar to the system as it is has already been added.

s If the Collar has already been added to the system, remove the Collar from

the system (see Page 13) and then add the Collar again.

s Even though you can set your Trigger Zone distance to any number between

40-400 feet, the displayed Distance to the Dog on the Controller increases and decreases to the nearest 10 foot increment. The system keeps an internal distance that is more accurate so that the alarm will sound and the Collar will deliver a correction when your dog crosses into the Trigger Zone. This increases battery life.

s This is normal. The Trigger Zone can be up to 6-13 feet wide as a result of

interference from other objects (see Page 32).

s Where the Havahart® Collar delivers a correction is influenced by the speed

and orientation of the Havahart® Collar as your dog crosses the Trigger Zone.

The Havhart beeping when setting up the Trigger Zone.

The Havahart beeping or delivering a static correction.

Havahart® Radial-Shape Wireless Dog Fence www.havahartwireless.com

Collar is not

s Check that the Controller is plugged into a working 120-volt outlet, turned

on, the LCD screen is displaying text, and the correction level and Trigger Zone distance are set to your desired levels.

s Make sure that the Collar has a new, properly installed battery. The positive

side faces outward. If the batter needs to be replaced, do so within 6 feet of the Controller.

s Make sure that the Collar has been properly added to the Controller (see

Page 12).

s If you cannot hear the beep because you are in a noisy area, use the Heart-

Shaped Collar Tester (see Page 14) to determine the location of the Trigger Zone.

s Check that the Controller is plugged into a working 120-volt outlet, turned

on, the LCD screen is displaying text, and the correction level and Trigger Zone distance are set to your desired levels.

s Make sure that the Collar has a new, properly installed battery. The positive

side faces outward. If the battery needs to be replaced, do so within 6 feet of the Controller.

s Make sure that the Collar has been properly added to the Controller (see

Page 12).

Page 36

Question: Answer:

Troubleshooting

The Havahart® Collar is beeping everywhere.

The Havahart

Collar is

beeping inside the home.

s Check that the Controller is plugged into a working 120-volt outlet, turned

on, the LCD screen is displaying text, and the correction level and Trigger Zone distance are set to your desired levels.

s Make sure that the Collar has a new, properly installed battery. The positive

side faces outward. If the battery needs to be replaced, do so within 6 feet of the Controller.

s Make sure that the Collar has been properly added to the Controller (see Page 12).

s If the situation persists, the Controller may need to be moved:

1. Place the Controller above or at least 3 feet away from appliances and other large metal objects like mirrors.

2. Raise the Controller to 6-8 feet or to a higher floor in the home.

3. If the first two methods prove ineffective, choosing an altogether different Controller location in the home may be necessary.

s If relocating the Controller, remove the Havahart® Collar from your dog

before turning off the Controller.

s Check that the Controller is plugged into a working 120-volt outlet, turned

on, the LCD screen is displaying text, and the correction level and Trigger Zone distance are set to your desired levels.

s Make sure that the Collar has a new, properly installed battery. The positive

side faces outward. If the battery needs to be replaced, do so within 6 feet of the Controller.

s Make sure that the Collar has been properly added to the Controller (see Page 12).

s Ensure the entire home is within the Roaming Area. If not, adjust the

Trigger Zone distance or move the Controller to include the entire home in the Roaming Area.

s If relocating the Controller, remove the Havahart® Collar from your dog

before turning off the Controller.

The Havahart

Collar is beeping but my dog is not responding to the static correction.

The LCD screen on the Controller is not on.

s Make sure the static correction level is set to 1 or above.

s Test the Havahart® Collar with the Heart-Shaped Collar Tester.

s If the Tester lights up, check the fit of the Havahart® Collar.

s If necessary, trim your dog’s hair where the Probes touch the neck and/or

switch to the Long Probes.

s increase the static correction by one level.

s Repeat training steps as necessary.

s Make sure the Controller power switch is on (blue light is flashing) and

the AC Adapter Power Cord is fully connected and plugged into the Controller and a working standard 120-volt outlet. Make sure that the electrical outlet to which the AC Adapter Power Cord is connected is not controlled by a light switch. If it is, move the AC Adapter Power Cord to another outlet or make sure the light switch stays on all the time.

Havahart® Radial-Shape Wireless Dog Fence

1-800-800-1819, Option 1

Page 37

Troubleshooting

Question: Answer:

The Havahart® Collar is beeping in the middle of the yard.

s Check that the Controller is plugged into a working 120-volt outlet, turned

on, the LCD screen is displaying text, and the correction level and Trigger Zone distance are set to your desired levels.

s Make sure that the Collar has a new, properly installed battery. The positive

side faces outward. If the battery needs to be replaced, do so within 6 feet of the Controller.

s Make sure that the Collar has been properly added to the Controller (see Page 12).

s The Havahart® Collar may beep when it loses the Controller signal as a

result of interference from other objects (see the section about Factors Affecting Signal Strength). This sometimes occurs if a large metallic object is between the Havahart Havahart® Collar changes near the Trigger Zone, or if the surrounding electronic signals interfere with the signal.

1. Place the Controller above or at least 3 feet away from appliances and other large metal objects like mirrors.

2. Raise the Controller to 6-8 ft or to a higher floor in the home.

3. If the first two methods prove ineffective, choosing an altogether different Controller location in the home may be necessary.

s If relocating the Controller, remove the Havahart® Collar from your pet

before turning off the Controller.

Collar and the Controller, if the orientation of the

The Havahart beeping but my dog is not responding to the static correction.

My dog reacts strongly to the static correction and has demonstrated signs of stress.

The Indicator Light on the Havahart a solid green color and the Controller is not sensing the Havahart

Collar is

Collar has turned

Collar.

s Make sure the static correction level is set to 1 or above.

s Test the Havahart® Collar with the Heart-Shaped Collar Tester.

s If the Tester lights up, check the fit of the Havahart® Collar.

s If necessary, trim your dog’s hair where the Probes touch the neck and/or

switch to the Long Probes.

s Increase the static correction by one level.

s Repeat training steps as necessary.

s If possible, lower the static correction level.

s Make sure you are in control of the situation when your dog receives

his first static corrections (have him on a leash attached to a separate, non- metal collar) and lead him into the Roaming Area and praise him. If your dog continues to show signs of stress, suspend training and start again the next day.

s Make sure to end all training sessions on a positive note with lots of

playtime and praise in the Roaming Area at least 10 feet away from the Training Flags.

s Twist the battery cap slightly clockwise or counterclockwise and make sure

not to unscrew the battery cap.

s If the situation persists, unscrew the battery cap, remove the battery,

replace the battery and screw the battery cap back in place.

Havahart® Radial-Shape Wireless Dog Fence www.havahartwireless.com

Page 38

Page 39

Warranty Information

Havahart® Radial Fence 10 Year Parts & 12 Month Labor

Warranty Information

LIMITED WARRANTY TO ORIGINAL PURCHASER

Woodstream Corporation warrants its products to be free from defects in materials and workmanship for the warranty period from the purchase date. Activate your warranty online at www.havahartwireless.com or return the completed form included with your product.

All parts are covered under warranty for ten (10) years from the date of purchase by the original purchaser and labor is covered for a period of one year (and under no circumstances to exceed a period of 365 days) from the date of purchase by the original purchaser. Thereafter, a service charge may apply for the repair or replacement of the product. This warranty DOES NOT cover any accessories.

This limited warranty begins on the original date of purchase, and is valid only on products purchased and used in the United States by the original purchaser. To receive warranty service, the purchaser must first contact Woodstream Corporation for problem determination and service procedures. Please have the product available when discussing your experience.

If Woodstream Corporation determines that this product needs to be returned, Woodstream Corporation will issue a Return Goods Authorization (RGA) number. The defective unit or parts must be returned to Woodstream Corporation, or specified authorized agent, for warranty inspection with the RGA number labeled on the outside of the package within (10) days of return authorization date. Products returned without authorization will be refused.

Woodstream Corporation will repair or replace this product, at our option and at no charge as stipulated herein, with new or reconditioned parts or products if found to be defective during the limited warranty period specified above. All replaced parts and products become the property of Woodstream Corporation or authorized agent. Replacement parts and products assume the remaining original warranty, or ninety (90) days, whichever is longer .

Limitations and Exclusions:

This product is neither a physical barrier nor a substitute for traditional obedience training. Due to variances in canine personality, temperament, size, and age, as well as due to potential influences on your dog outside of Woodstream Corporation’s control, Woodstream does not guarantee or warrant the effectiveness of this product.

This limited warranty covers manufacturing defects in materials and workmanship encountered in normal, noncommercial use of this product, and shall not apply to the following, including, but not limited to: damage which occurs in shipment; delivery and installation; applications and uses for which this product was not intended; altered product or serial numbers; cosmetic damage or exterior finish; accidents, abuse, neglect, fire, water, lightning or other acts of nature; use of products, equipment, systems, utilities, services, parts, supplies, accessories, applications, installations, repairs, external wiring or connectors not supplied or authorized by Woodstream Corporation which damage this product or result in service problems; incorrect electrical line voltage, fluctuations and surges; customer adjustments and failure to follow operating instructions, cleaning, maintenance and environmental instructions that are covered and prescribed in the instruction book.

THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED AND DESCRIBED ABOVE, AND NO WARRANTIES WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY AFTER THE EXPRESS WARRANTY PERIODS STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY GIVEN BY ANY PERSON, FIRM OR CORPORATION WITH RESPECT TO THIS PRODUCT SHALL BE BINDING ON WOODSTREAM CORPORATION. WOODSTREAM CORPORATION SHALL NOT BE LIABLE FOR LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF WOODSTREAM CORPORATION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST WOODSTREAM CORPORATION BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY WOODSTREAM CORPORATION AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, PURCHASER ASSUMES ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO PURCHASER AND PURCHASER’S PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT SOLD BY WOODSTREAM CORPORATION NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF WOODSTREAM CORPORATION. THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS PRODUCT, IS NONTRANSFERABLE AND STATES YOUR EXCLUSIVE REMEDY.

Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

CONTACTING WOODSTREAM CORPORATION:

To obtain product assistance or warranty service for your product, please choose one of the following:

1. Online Troubleshooting Assistance at www.havahartwireless.com

2. Email Consumer Care at [email protected]

3. Call Consumer Care at 800-800-1819, Option 1

Havahart® Radial-Shape Wireless Dog Fence www.havahartwireless.com

Page 40

Wireless Fence Planning Grid

Page 41

DO NOT RETURN THIS PRODUCT TO THE STORE FOR ANY REASON.

CONTACT HAVAHART® WIRELESS DIRECTLY! CALL 1-800-800-1819, OPTION 1.

Havahart ® Wireless

Woodstream Corporation

69 North Locust Street

Lititz, PA 17543 | 1-800-800-1819

www.havahartwireless.com