Wistron TP00076CUC User Manual

UserGuide

MachineTypes:20JD,20JE,20JF,and20JG

Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadandunderstandthefollowing:

•Safety,Warranty,andSetupGuide

•“Importantsafetyinformation”onpagev

ThelatestSafety,Warranty,andSetupGuideandtheRegulatoryNoticeareavailableontheLenovoSupport
Websiteat:

http://www.lenovo.com/support

FirstEdition(February2017)

©CopyrightLenovo2017.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuanttoaGeneralServices
Administration“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.
GS-35F-05925.

Contents

Importantsafetyinformation......v

Readthisfirst................v

Importantinformationaboutusingyourcomputer..v

Conditionsthatrequireimmediateaction....vii

Serviceandupgrades............vii

Powercordsandpoweradapters.......viii

Extensioncordsandrelateddevices.......ix

Plugsandoutlets...............ix

Powersupplystatement............ix

Externaldevices...............x

Generalbatterynotice.............x

Noticeforbuilt-inrechargeablebattery......xi

Noticefornon-rechargeablecoin-cellbattery...xi

Heatandproductventilation..........xi

Electricalcurrentsafetyinformation......xii

Lasersafetyinformation...........xiii

Liquidcrystaldisplay(LCD)notice.......xiii

Usingheadphonesorearphones.......xiii

Plasticbagnotice.............xiv

Glasspartsnotice.............xiv

Chokinghazardnotice...........xiv

Chapter1.Productoverview......1

Computercontrols,connectors,andindicators...1

Frontview................1

Left-sideview..............3

Right-sideview..............4

Rearview................5

Bottomview...............6

Statusindicators.............7

Importantproductinformationlabels.......8

Machinetypeandmodellabel........8

FCCIDandICCertificationnumber.....9

LabelsfortheWindowsoperatingsystems..10

Computerfeatures.............11

Computerspecifications...........12

Operatingenvironment...........12

Lenovoprograms.............13

AccessingLenovoprograms.......13

AnintroductiontoLenovoprograms....13

Chapter2.Usingyourcomputer...15

Registeringyourcomputer..........15

Frequentlyaskedquestions.........15

ThinkPadPenPro.............16

Operatingmodes..............18

Usingthemulti-touchscreen.........19

Usingthespecialkeys...........21

UsingtheThinkPadpointingdevice......23

ThinkPadpointingdeviceoverview.....23

UsingtheT rackPointpointingdevice....23

Usingthetrackpad...........24

Usingthetrackpadtouchgestures.....25

CustomizingtheThinkPadpointingdevice..26
Replacingthecaponthepointingstick...26

Powermanagement............27

Usingtheacpoweradapter........27

Usingthebattery............27

Managingthebatterypower.......28

Power-savingmodes..........29

CabledEthernetconnections.........29

Wirelessconnections............30

Usingthewireless-LANconnection.....30

Usingthewireless-WANconnection....31

UsingtheBluetoothconnection......31

UsingtheNFCdevices.........32

UsingtheAirplanemode.........33

Usingthecamera.............33

Usinganexternaldisplay..........34

Travelingwithyourcomputer.........35

Chapter3.Enhancingyour

computer...............37

FindingThinkPadoptions..........37

ThinkPadWiGigDock............37

ThinkPadWiGigDockoverview......37

SettinguptheThinkPadWiGigDock....39

UsingtheThinkPadWiGigDock......40

Chapter4.Accessibility,ergonomic,

andmaintenanceinformation....43

Accessibilityinformation...........43

Ergonomicinformation...........45

Cleaningandmaintenance..........46

Chapter5.Security..........49

Usingpasswords..............49

Passwordsintroduction.........49

Setting,changing,orremovingapassword.50

M.2solid-statedrivesecurity.........50

Settingthesecuritychip...........51

Usingthefingerprintreader..........52

Deletingdatafromyourstoragedrive......54

©CopyrightLenovo2017

i

Usingfirewalls...............54

Protectingdataagainstviruses........55

Chapter6.Advancedconfiguration..57

InstallingtheWindows10operatingsystem...57

Installingdevicedrivers...........57

UsingtheThinkPadSetupprogram......58

ConfiguringThinkPadSetup.......58

Changingthestartupsequence......59

UpdatingtheUEFIBIOS.........59

BIOSmenu..............60

Usingsystemmanagement..........70

Chapter7.Troubleshootingcomputer

problems...............73

Generaltipsforpreventingproblems......73

DiagnosingproblemswithLenovoCompanion..73

Troubleshooting..............74

Computerstopsresponding.......74

Spillsonthekeyboard..........74

Errormessages............74

Beeperrors..............76

Ethernetproblems...........77

Wireless-LANproblem..........78

Awireless-WANproblem.........78

Bluetoothproblem...........79

ThinkPadpointingdeviceproblems.....79

Keyboardproblems...........79

Computerscreenproblems........80

Externalmonitorproblems........81

Audioproblems............82

Fingerprintreaderproblems........83

Batteryproblems............84

Poweradapterproblem.........84

Powerproblems............84

Powerbuttonproblem..........85

Bootproblems.............85

Sleepandhibernationproblems......85

ThinkPadPenProproblem........86

Softwareproblem............86

USBproblem.............87

Chapter8.Recoveryinformation...89

Resettingyourcomputer...........89

Usingadvancedstartupoptions........89

RecoveringyouroperatingsystemifWindows10

failstostart................89

CreatingandusingarecoveryUSBdrive....89

Chapter9.Replacingdevices.....91

Staticelectricityprevention..........91

Disablingthebuilt-inbattery.........91

ReplacingthemicroSIMcard.........92

Replacingthebasecoverassembly......92

Replacingthewireless-WANcard.......93

ReplacingtheM.2solid-statedrive......95

Replacingthecoin-cellbattery........97

Replacingthespeakerassembly.......98

Replacingthepowerbuttoncard.......100

Chapter10.Gettingsupport....103

BeforeyoucontactLenovo..........103

Gettinghelpandservice...........103

Usingdiagnosticprograms........104

LenovoSupportWebsite.........104

CallingLenovo.............104

Purchasingadditionalservices........105

AppendixA.Supplemental
informationabouttheUbuntu

operatingsystem..........107

AppendixB.Regulatory

information.............109

Certification-relatedinformation........109

Wireless-relatedinformation.........109

Wirelessinteroperability.........109

Usageenvironmentandyourhealth....109

LocatingtheUltraConnectwireless

antennas...............110

Wireless-radiocomplianceinformation...110

Locatingwirelessregulatorynotices....110

Exportclassificationnotice..........111

Electronicemissionnotices..........111

FederalCommunicationsCommission

DeclarationofConformity........111

IndustryCanadaClassBemissioncompliance

statement...............111

EuropeanUnion-Compliancetothe

ElectromagneticCompatibility(EMC)Directive

orRadioEquipmentDirective.......111

GermanClassBcompliancestatement...112

KoreaClassBcompliancestatement....113

JapanVCCIClassBcompliancestatement..113

Japancompliancestatementforproducts

whichconnecttothepowermainswith

ratedcurrentlessthanorequalto20Aper

phase................113

Japannoticeforacpowercord......113

Lenovoproductserviceinformationfor

Taiwan................113

Eurasiancompliancemark..........113

Brazilaudionotice.............113

iiUserGuide

AppendixC.WEEEandrecycling

statements.............115

Generalrecyclinginformation.........115

ImportantWEEEinformation.........115

Japanrecyclingstatements.........116

RecyclinginformationforBrazil........116

BatteryrecyclinginformationfortheEuropean

Union..................117

BatteryrecyclinginformationforTaiwan.....118

BatteryrecyclinginformationfortheUnitedStates

andCanada................118

RecyclinginformationforChina........118

AppendixD.RestrictionofHazardous

Substances(RoHS)Directive....119

AppendixE.ENERGYST ARmodel

information.............123

AppendixF.Notices.........125

AppendixG.Trademarks......127

©CopyrightLenovo2017

iii

ivUserGuide

Importantsafetyinformation

Note:Readtheimportantsafetyinformationfirst.

Readthisfirst

Thisinformationcanhelpyousafelyuseyournotebookcomputer.Followandretainallinformationincluded
withyourcomputer.Theinformationinthisdocumentdoesnotalterthetermsofyourpurchaseagreement
ortheLimitedWarranty.Formoreinformation,see"WarrantyInformation"intheSafety,Warranty,andSetup
Guidethatcomeswithyourcomputer.

Customersafetyisimportant.Ourproductsaredevelopedtobesafeandeffective.However,personal
computersareelectronicdevices.Powercords,poweradapters,andotherfeaturescancreatepotential
safetyrisksthatcanresultinphysicalinjuryorpropertydamage,especiallyifmisused.Toreducethese
risks,followtheinstructionsincludedwithyourproduct,observeallwarningsontheproductandinthe
operatinginstructions,andreviewtheinformationincludedinthisdocumentcarefully.Bycarefullyfollowing
theinformationcontainedinthisdocumentandprovidedwithyourproduct,youcanhelpprotectyourself
fromhazardsandcreateasafercomputerworkenvironment.

Note:Thisinformationincludesreferencestopoweradaptersandbatteries.Inadditiontonotebook
computers,someproducts(suchasspeakersandmonitors)shipwithexternalpoweradapters.Ifyouhave
suchaproduct,thisinformationappliestoyourproduct.Inaddition,computerproductscontainacoin-sized
internalbatterythatprovidespowertothesystemclockevenwhenthecomputerisunplugged,sothe
batterysafetyinformationappliestoallcomputerproducts.

Importantinformationaboutusingyourcomputer

Ensurethatyoufollowtheimportanttipsgivenheretogetthemostuseandenjoymentoutofyourcomputer.
Failuretodosomightleadtodiscomfortorinjury,orcausethecomputertofail.

Protectyourselffromtheheatthatyourcomputergenerates.

Whenyourcomputeristurnedonorthebatteryischarging,thebase,thepalm
rest,andsomeotherpartsmaybecomehot.Thetemperaturetheyreach
dependsontheamountofsystemactivityandthelevelofchargeinthebattery.

Extendedcontactwithyourbody,eventhroughclothing,couldcause
discomfortorevenaskinburn.

•Avoidkeepingyourhands,yourlap,oranyotherpartofyourbodyin
contactwithahotsectionofthecomputerforanyextendedtime.

•Periodicallytakehandsfromusingthekeyboardbyliftingyourhandsfrom
thepalmrest.

Protectyourselffromtheheatgeneratedbytheacpoweradapter.

Whentheacpoweradapterisconnectedtoanelectricaloutletandyour
computer,itgeneratesheat.

Extendedcontactwithyourbody,eventhroughclothing,maycauseaskin
burn.

•Donotplacetheacpoweradapterincontactwithanypartofyourbody
whileitisinuse.

•Neveruseittowarmyourbody.

©CopyrightLenovo2017

v

Preventyourcomputerfromgettingwet.

Toavoidspillsandthedangerofelectricalshock,keepliquidsawayfromyour
computer.

Protectthecablesfrombeingdamaged.

Applyingstrongforcetocablesmaydamageorbreakthem.

Routecommunicationlines,orthecablesofanacpoweradapter,amouse,a
keyboard,aprinter,oranyotherelectronicdevice,sothattheycannotbewalked
on,trippedover,pinchedbyyourcomputerorotherobjects,orinanyway
subjecttotreatmentthatcouldinterferewiththeoperationofyourcomputer.

Protectyourcomputeranddatawhenmovingit.

Beforemovingacomputerequippedwithaharddiskdrive,dooneofthe
following:

•Turnitoff.

•Putitinsleepmode.

•Putitinhibernationmode.

Handleyourcomputergently.

Carryyourcomputercarefully.

Thishelpstopreventdamagetothecomputer,andpossiblelossofdata.

Donotdrop,bump,scratch,twist,hit,vibrate,push,orplaceheavyobjectson
yourcomputer,display,orexternaldevices.

•Useaqualitycarryingcasethatprovidesadequatecushioningandprotection.

•Donotpackyourcomputerinatightlypackedsuitcaseorbag.

•Beforeputtingyourcomputerinacarryingcase,makesurethatitisoff,insleep
mode,orinhibernationmode.Donotputacomputerinacarryingcasewhileit
isturnedon.

viUserGuide

Conditionsthatrequireimmediateaction

Productscanbecomedamagedduetomisuseorneglect.Someproductdamageisseriousenough
thattheproductshouldnotbeusedagainuntilithasbeeninspectedand,ifnecessary,repairedby
anauthorizedservicer.

Aswithanyelectronicdevice,paycloseattentiontotheproductwhenitisturnedon.Onveryrare
occasions,youmightnoticeanodororseeapuffofsmokeorsparksventfromyourproduct.Oryou
mighthearsoundslikepopping,cracking,orhissing.Theseconditionsmightmerelymeanthatan
internalelectroniccomponenthasfailedinasafeandcontrolledmanner .Or,theymightindicate
apotentialsafetyissue.However,donottakerisksorattempttodiagnosethesituationyourself.
ContacttheCustomerSupportCenterforfurtherguidance.ForalistofServiceandSupportphone
numbers,seethefollowingWebsite:

http://www.lenovo.com/support/phone

Frequentlyinspectyourcomputeranditscomponentsfordamageorwearorsignsofdanger.
Ifyouhaveanyquestionabouttheconditionofacomponent,donotusetheproduct.Contact
theCustomerSupportCenterortheproductmanufacturerforinstructionsonhowtoinspectthe
productandhaveitrepaired,ifnecessary.

Intheunlikelyeventthatyounoticeanyofthefollowingconditions,orifyouhaveanysafety
concernswithyourproduct,stopusingtheproductandunplugitfromthepowersourceand
telecommunicationlinesuntilyoucanspeaktotheCustomerSupportCenterforfurtherguidance.

•Powercords,plugs,poweradapters,extensioncords,surgeprotectors,orpowersuppliesthatare
cracked,broken,ordamaged.

•Signsofoverheating,smoke,sparks,orfire.

•Damagetoabattery(suchascracks,dents,orcreases),dischargefromabattery,orabuildupofforeign
substancesonthebattery.

•Acracking,hissing,orpoppingsound,orstrongodorthatcomesfromtheproduct.

•Signsthatliquidhasbeenspilledoranobjecthasfallenontothecomputerproduct,thepowercord,or
poweradapter.

•Thecomputerproduct,powercord,orpoweradapterhasbeenexposedtowater.

•Theproducthasbeendroppedordamagedinanyway.

•Theproductdoesnotoperatenormallywhenyoufollowtheoperatinginstructions.

Note:Ifyounoticetheseconditionswithaproduct(suchasanextensioncord)thatisnotmanufactured
fororbyLenovo
instructions,oruntilyougetasuitablereplacement.

®

,stopusingthatproductuntilyoucancontacttheproductmanufacturerforfurther

Serviceandupgrades

DonotattempttoserviceaproductyourselfunlessinstructedtodosobytheCustomerSupportCenteror
yourdocumentation.OnlyuseaServiceProviderwhoisapprovedtorepairyourparticularproduct.

Note:Somecomputerpartscanbeupgradedorreplacedbythecustomer.Upgradestypicallyare
referredtoasoptions.ReplacementpartsapprovedforcustomerinstallationarereferredtoasCustomer
ReplaceableUnits,orCRUs.Lenovoprovidesdocumentationwithinstructionswhenitisappropriatefor
customerstoinstalloptionsorreplaceCRUs.Youmustcloselyfollowallinstructionswheninstallingor
replacingparts.TheOffstateofapowerindicatordoesnotnecessarilymeanthatvoltagelevelsinsidea
productarezero.Beforeyouremovethecoversfromaproductequippedwithapowercord,alwaysmake

©CopyrightLenovo2017

vii

surethatthepoweristurnedoffandthattheproductisunpluggedfromanypowersource.Ifyouhave
anyquestionsorconcerns,contacttheCustomerSupportCenter.

Althoughtherearenomovingpartsinyourcomputerafterthepowercordhasbeendisconnected,the
followingwarningsarerequiredforyoursafety.

CAUTION:
Hazardousmovingparts.Keepfingersandotherbodypartsaway.

CAUTION:

Beforeyouopenthecomputercover,turnoffthecomputerandwaitseveralminutesuntilthe
computeriscool.

Powercordsandpoweradapters

DANGER

Useonlythepowercordsandpoweradapterssuppliedbytheproductmanufacturer.

Thepowercordsshallbesafetyapproved.ForGermany,itshallbeH03VV-F ,3G,0.75mm
better.Forothercountries,thesuitabletypesshallbeusedaccordingly.

Neverwrapapowercordaroundapoweradapterorotherobject.Doingsocanstressthecordin
waysthatcancausethecordtofray,crack,orcrimp.Thiscanpresentasafetyhazard.

Alwaysroutepowercordssothattheywillnotbewalkedon,trippedover,orpinchedbyobjects.

Protectpowercordsandpoweradaptersfromliquids.Forinstance,donotleaveyourpowercord
orpoweradapternearsinks,tubs,toilets,oronfloorsthatarecleanedwithliquidcleansers.
Liquidscancauseashortcircuit,particularlyifthepowercordorpoweradapterhasbeenstressed
bymisuse.Liquidsalsocancausegradualcorrosionofpowercordterminalsand/ortheconnector
terminalsonapoweradapter,whichcaneventuallyresultinoverheating.

Ensurethatallpowercordconnectorsaresecurelyandcompletelypluggedintoreceptacles.

Donotuseanypoweradapterthatshowscorrosionattheacinputpinsorshowssignsof
overheating(suchasdeformedplastic)attheacinputpinsoranywhereonthepoweradapter .

2

,or

Donotuseanypowercordswheretheelectricalcontactsoneitherendshowsignsofcorrosionor
overheatingorwherethepowercordappearstohavebeendamagedinanyway.

viiiUserGuide

Topreventpossibleoverheating,donotcoverthepoweradapterwithclothingorotherobjects
whenthepoweradapterispluggedintoanelectricaloutlet.

Extensioncordsandrelateddevices

Ensurethatextensioncords,surgeprotectors,uninterruptiblepowersupplies,andpowerstripsthatyouuse
areratedtohandletheelectricalrequirementsoftheproduct.Neveroverloadthesedevices.Ifpowerstrips
areused,theloadshouldnotexceedthepowerstripinputrating.Consultanelectricianformoreinformation
ifyouhavequestionsaboutpowerloads,powerrequirements,andinputratings.

Plugsandoutlets

DANGER

Ifareceptacle(poweroutlet)thatyouintendtousewithyourcomputerequipmentappearstobe
damagedorcorroded,donotusetheoutletuntilitisreplacedbyaqualifiedelectrician.

Donotbendormodifytheplug.Iftheplugisdamaged,contactthemanufacturertoobtain
areplacement.

Donotshareanelectricaloutletwithotherhomeorcommercialappliancesthatdrawlargeamounts
ofelectricity;otherwise,unstablevoltagemightdamageyourcomputer,data,orattacheddevices.

Someproductsareequippedwithathree-prongedplug.Thisplugfitsonlyintoagrounded
electricaloutlet.Thisisasafetyfeature.Donotdefeatthissafetyfeaturebytryingtoinsertitinto
anon-groundedoutlet.Ifyoucannotinserttheplugintotheoutlet,contactanelectricianforan
approvedoutletadapterortoreplacetheoutletwithonethatenablesthissafetyfeature.Never
overloadanelectricaloutlet.Theoverallsystemloadshouldnotexceed80percentofthebranch
circuitrating.Consultanelectricianformoreinformationifyouhavequestionsaboutpowerloads
andbranchcircuitratings.

Besurethatthepoweroutletyouareusingisproperlywired,easilyaccessible,andlocatedclose
totheequipment.Donotfullyextendpowercordsinawaythatwillstressthecords.

Besurethatthepoweroutletprovidesthecorrectvoltageandcurrentfortheproductyouare
installing.

Carefullyconnectanddisconnecttheequipmentfromtheelectricaloutlet.

Powersupplystatement

DANGER

Neverremovethecoveronapowersupplyoranypartthathasthefollowinglabelattached.

©CopyrightLenovo2017

ix

Hazardousvoltage,current,andenergylevelsarepresentinsideanycomponentthathasthislabel
attached.Therearenoserviceablepartsinsidethesecomponents.Ifyoususpectaproblemwith
oneoftheseparts,contactaservicetechnician.

Externaldevices

CAUTION:
DonotconnectordisconnectanyexternaldevicecablesotherthanUniversalSerialBus(USB)and
1394cableswhilethecomputerpowerison;otherwise,youmightdamageyourcomputer.Toavoid
possibledamagetoattacheddevices,waitatleastfivesecondsafterthecomputerisshutdownto
disconnectexternaldevices.

Generalbatterynotice

DANGER

BatteriessuppliedbyLenovoforusewithyourproducthavebeentestedforcompatibilityand
shouldonlybereplacedwithapprovedparts.AbatteryotherthantheonespecifiedbyLenovo,ora
disassembledormodifiedbatteryisnotcoveredbythewarranty.

Batteryabuseormishandlingcancauseoverheat,liquidleakage,oranexplosion.Toavoidpossible
injury,dothefollowing:

•Donotopen,dissemble,orserviceanybattery.

•Donotcrushorpuncturethebattery.

•Donotshort-circuitthebattery,orexposeittowaterorotherliquids.

•Keepthebatteryawayfromchildren.

•Keepthebatteryawayfromfire.

Stopusingthebatteryifitisdamaged,orifyounoticeanydischargeorthebuildupofforeign
materialsonthebatteryleads.

Storetherechargeablebatteriesorproductscontainingtherechargeablebatteriesatroom
temperature,chargedtoapproximately30to50%ofcapacity.Werecommendthatthebatteriesbe
chargedaboutonceperyeartopreventoverdischarge.

Donotputthebatteryintrashthatisdisposedofinlandfills.Whendisposingofthebattery,comply
withlocalordinancesorregulations.

xUserGuide

Noticeforbuilt-inrechargeablebattery

DANGER

Donotattempttoreplacethebuilt-inrechargeablebattery.Replacementofthebatterymustbe
donebyaLenovo-authorizedrepairfacilityortechnician.

Onlyrechargethebatterystrictlyaccordingtoinstructionsincludedintheproductdocumentation.

TheLenovo-authorizedrepairfacilitiesortechniciansrecycleLenovobatteriesaccordingtolocal
lawsandregulations.

Noticefornon-rechargeablecoin-cellbattery

DANGER

Ifthecoin-cellbatteryisincorrectlyreplaced,thereisdangerofanexplosion.Thebatterycontains
asmallamountofharmfulsubstance.

Donotheattomorethan100°C(212°F).

ThefollowingstatementappliestousersinthestateofCalifornia,U.S.A.

CaliforniaPerchlorateInformation:

Productscontainingmanganesedioxidelithiumcoin-cellbatteriesmaycontainperchlorate.

PerchlorateMaterial-specialhandlingmayapply,See
www.dtsc.ca.gov/hazardouswaste/perchlorate

Heatandproductventilation

DANGER

Computers,acpoweradapters,andmanyaccessoriescangenerateheatwhenturnedonandwhen
batteriesarecharging.Notebookcomputerscangenerateasignificantamountofheatduetotheir
compactsize.Alwaysfollowthesebasicprecautions:

•Whenyourcomputeristurnedonorthebatteryischarging,thebase,thepalmrest,andsome
otherpartsmaybecomehot.Avoidkeepingyourhands,yourlap,oranyotherpartofyour
bodyincontactwithahotsectionofthecomputerforanyextendedlengthoftime.Whenyou
usethekeyboard,avoidkeepingyourpalmsonthepalmrestforaprolongedperiodoftime.
Yourcomputergeneratessomeheatduringnormaloperation.Theamountofheatdependson
theamountofsystemactivityandthebatterychargelevel.Extendedcontactwithyourbody,
eventhroughclothing,couldcausediscomfortorevenaskinburn.Periodicallytakebreaks
fromusingthekeyboardbyliftingyourhandsfromthepalmrest;andbecarefulnottouse
thekeyboardforanyextendedlengthoftime.

•Donotoperateyourcomputerorchargethebatterynearflammablematerialsorinexplosive
environments.

©CopyrightLenovo2017

xi

•Ventilationslots,fansand/orheatsinksareprovidedwiththeproductforsafety,comfort,and
reliableoperation.Thesefeaturesmightinadvertentlybecomeblockedbyplacingtheproducton
abed,sofa,carpet,orotherflexiblesurface.Neverblock,cover,ordisablethesefeatures.

•Whentheacpoweradapterisconnectedtoanelectricaloutletandyourcomputer,itgenerates
heat.Donotplacetheadapterincontactwithanypartofyourbodywhileusingit.Neverusethe
acpoweradaptertowarmyourbody.Extendedcontactwithyourbody,eventhroughclothing,
maycauseaskinburn.

Foryoursafety,alwaysfollowthesebasicprecautionswithyourcomputer:

•Keepthecoverclosedwheneverthecomputerispluggedin.

•Regularlyinspecttheoutsideofthecomputerfordustaccumulation.

•Removedustfromventsandanyperforationsinthebezel.Morefrequentcleaningsmightbe
requiredforcomputersindustyorhigh-trafficareas.

•Donotrestrictorblockanyventilationopenings.

•Donotoperateyourcomputerinsidefurniture,asthismightincreasetheriskofoverheating.

•Airflowtemperaturesintothecomputershouldnotexceed35°C(95°F).

Electricalcurrentsafetyinformation

DANGER

Electriccurrentfrompower,telephone,andcommunicationcablesishazardous.

Toavoidashockhazard:

•Donotuseyourcomputerduringalightningstorm.

•Donotconnectordisconnectanycablesorperforminstallation,maintenance,orreconfiguration
ofthisproductduringanelectricalstorm.

•Connectallpowercordstoaproperlywiredandgroundedelectricaloutlet.

•Connecttoproperlywiredoutletsanyequipmentthatwillbeattachedtothisproduct.

•Wheneverpossible,useonehandonlytoconnectordisconnectsignalcables.

•Neverturnonanyequipmentwhenthereisevidenceoffire,water,orstructuraldamage.

•Disconnecttheattachedpowercords,battery,andallthecablesbeforeyouopenthedevice
covers,unlessinstructedotherwiseintheinstallationandconfigurationprocedures.

•Donotuseyourcomputeruntilallinternalpartsenclosuresarefastenedintoplace.Neveruse
thecomputerwheninternalpartsandcircuitsareexposed.

DANGER

Connectanddisconnectcablesasdescribedinthefollowingprocedureswheninstalling,moving,
oropeningcoversonthisproductorattacheddevices.

Toconnect:

1.TurneverythingOFF.

2.First,attachallcablestodevices.

3.Attachsignalcablestoconnectors.

Todisconnect:

1.TurneverythingOFF.

2.First,removepowercordsfromoutlets.

3.Removesignalcablesfromconnectors.

xiiUserGuide

4.Attachpowercordstooutlets.

5.TurndevicesON.

Thepowercordmustbedisconnectedfromthewalloutletorreceptaclebeforeinstallingallother
electricalcablesconnectedtothecomputer.

Thepowercordmaybereconnectedtothewalloutletorreceptacleonlyafterallotherelectrical
cableshavebeenconnectedtothecomputer.

DANGER

Duringelectricalstorms,donotperformanyreplacementanddonotconnectthetelephonecable
toordisconnectitfromthetelephoneoutletonthewall.

4.Removeallcablesfromdevices.

Lasersafetyinformation

CAUTION:
Whenlaserproducts(suchasCD-ROMs,DVDdrives,fiberopticdevices,ortransmitters)are
installed,notethefollowing:

•Donotremovethecovers.Removingthecoversofthelaserproductcouldresultinexposureto
hazardouslaserradiation.Therearenoserviceablepartsinsidethedevice.

•Useofcontrolsoradjustmentsorperformanceofproceduresotherthanthosespecifiedherein
mightresultinhazardousradiationexposure.

DANGER

SomelaserproductscontainanembeddedClass3Blaserdiode.Notethefollowing:

Laserradiationwhenopen.Donotstareintothebeam,donotviewdirectlywithoptical
instruments,andavoiddirectexposuretothebeam.

Liquidcrystaldisplay(LCD)notice

CAUTION:
Theliquidcrystaldisplay(LCD)ismadeofglass,androughhandlingordroppingthecomputercan
causetheLCDtobreak.IftheLCDbreaksandtheinternalfluidgetsintoyoureyesoronyour
hands,immediatelywashtheaffectedareaswithwaterforatleast15minutes;ifanysymptomsare
presentafterwashing,getmedicalcare.

Note:Forproductswithmercury-containingfluorescentlamps(forexample,non-LED),thefluorescentlamp

intheliquidcrystaldisplay(LCD)containsmercury;disposeofaccordingtolocal,state,orfederallaws.

Usingheadphonesorearphones

CAUTION:
Excessivesoundpressurefromearphonesandheadphonescancausehearingloss.Adjustmentof
theequalizertomaximumincreasestheearphoneandheadphoneoutputvoltageandthesound
pressurelevel.Therefore,toprotectyourhearing,adjusttheequalizertoanappropriatelevel.

©CopyrightLenovo2017

xiii

Excessiveuseofheadphonesorearphonesforalongperiodoftimeathighvolumecanbedangerousifthe
outputoftheheadphoneorearphoneconnectorsdonotcomplywithspecificationsofEN50332-2.The
headphoneoutputconnectorofyourcomputercomplieswithEN50332-2Subclause7.Thisspecification
limitsthecomputer’smaximumwidebandtrueRMSoutputvoltageto150mV.Tohelpprotectagainst
hearingloss,ensurethattheheadphonesorearphonesyouusealsocomplywithEN50332-2(Clause7
limits)forawidebandcharacteristicvoltageof75mV.UsingheadphonesthatdonotcomplywithEN
50332-2canbedangerousduetoexcessivesoundpressurelevels.

IfyourLenovocomputercamewithheadphonesorearphonesinthepackage,asaset,thecombinationof
theheadphonesorearphonesandthecomputeralreadycomplieswiththespecificationsofEN50332-1.
Ifdifferentheadphonesorearphonesareused,ensurethattheycomplywithEN50332-1(Clause6.5
LimitationValues).UsingheadphonesthatdonotcomplywithEN50332-1canbedangerousdueto
excessivesoundpressurelevels.

Plasticbagnotice

DANGER

Plasticbagscanbedangerous.Keepplasticbagsawayfrombabiesandchildrentoavoiddanger
ofsuffocation.

Glasspartsnotice

CAUTION:
Somepartsofyourproductmaybemadeofglass.Thisglasscouldbreakiftheproductisdropped
onahardsurfaceorreceivesasubstantialimpact.Ifglassbreaks,donottouchorattempttoremove
it.Stopusingyourproductuntiltheglassisreplacedbytrainedservicepersonnel.

Chokinghazardnotice

CHOKINGHAZARD–Productcontainssmallparts.

Keepawayfromchildrenunderthreeyears.

xivUserGuide

Chapter1.Productoverview

Thischapterprovidesbasicinformationtohelpyougetfamiliarwithyourcomputer.

Computercontrols,connectors,andindicators

Thissectionintroduceshardwarefeaturesofthecomputer.

Frontview

1Ambientlightsensor2Microphones

3Conventionalcamera4Infraredcamera(availableonsomemodels)

5Multi-touchscreen

7TrackPoint

9Trackpad10Fingerprintreader

11NFClabel(availableonsomemodels)

©CopyrightLenovo2017

®

pointingstick8T rackPointbuttons

6Windowsbuttons(availableonsomemodels)

1

1Ambientlightsensor

Theambientlightsensordetectsthesurroundinglightconditions.Thenthecomputeradjuststhescreen
brightnessandthekeyboardbacklightmodeaccordingly.

2Microphones

Themicrophonescapturesoundandvoicewhenusedwithaprogramcapableofhandlingaudio.

3Conventionalcamera

Usetheconventionalcameratotakepicturesorholdavideoconference.

4Infraredcamera(availableonsomemodels)

Theinfraredcameraprovidesapersonalandsecurewayforyoutosignintoyourcomputerwithface
authentication.Afteryousettheinfraredcameraforfaceauthentication,youcanuseyourfacetounlock
yourcomputerinsteadofusingapassword.Formoreinformation,see“Usingthecamera”onpage33

5Multi-touchscreen

Themulti-touchscreenenablesyoutouseyourcomputerwithsimpletouchgestures.Formoreinformation,
see“Usingthemulti-touchscreen”onpage19.

6Windowsbutton(availableonsomemodels)

PresstheWindowsbuttontoopentheStartmenu;orpresstheWindowsbuttontowakeupthecomputer
fromsleepmode.

.

ThinkPad

®

pointingdevice

7TrackPointpointingstick

8TrackPointbuttons

9Trackpad

YourcomputerisequippedwiththeLenovo-uniqueThinkPadpointingdevice.Formoreinformation,see
“UsingtheThinkPadpointingdevice”onpage23.

10Fingerprintreader

Fingerprintauthenticationprovidessimpleandsecureuseraccessbyassociatingyourfingerprintwitha
password.Formoreinformation,see“Usingthefingerprintreader”onpage52

11NFClabel(availableonsomemodels)

.

Ifyoufindanearfieldcommunication(NFC)labelnearthetrackpad,itindicatesthatyourcomputercomes
withanNFCcard.NFCisahigh-frequencyandshort-rangewirelesscommunicationtechnology.Youcan
useNFCtechnologytotransferdatafromonedevicetoanotherbytouchingthemorputtingthemclose
together.FormoreinformationabouttheNFCfeature,see“UsingtheNFCdevices”onpage32

.

2UserGuide

Left-sideview

1USB-Cconnectors(Thunderbolt™3compatible)/

powerconnectors

3AlwaysOnUSB3.0connector

1USB-Cconnectors(Thunderbolt™3compatible)/powerconnectors

2USB3.0connector

TheUSB-CconnectorsonyourcomputersupportthelatestUSB3.1standardandarefullycompatiblewith
Thunderbolt3technology.WithaproperUSB-Ccableconnected,youcan:

•Transferdatabetweenyourcomputerandperipheraldevices.

•Chargeyourcomputer.

•Chargeyourperipheraldevices.

•Connectyourcomputertoexternaldisplaysforvideooutput.

ThetwoUSB-Cconnectorsalsoworkaspowerconnectors.Theacpoweradaptershippedwithyour
computerisaUSB-Cpoweradapter.Usetheshippedpoweradapterandpowercordtoconnectthe
computertoacpowerthrougheitherofthetwoUSB-Cconnectors.

LenovoprovidesvariousUSB-Caccessoriestohelpyouexpandyourcomputerfunctionality.Formore
information,gotohttp://www.lenovo.com/essentials.

2USB3.0connector

ConnectUSB-compatibledevices,suchasaUSBkeyboard,USBmouse,USBstoragedevice,orUSB
printer.

Attention:WhenyouattachaUSBcabletothisconnector,ensurethattheUSBmarkisfacingupward.
Otherwisetheconnectormightgetdamaged.

3AlwaysOnUSB3.0connector

Bydefault,theAlwaysOnUSB3.0connectorenablesyoutochargeUSB-compatibledevicesinthe
followingsituations:

•Whenyourcomputerisonorinsleepmode

•Whenyourcomputerisofforinhibernationmode,butconnectedtoacpower

Attention:WhenyouattachaUSBcabletothisconnector,ensurethattheUSBmarkisfacingupward.
Otherwisetheconnectormightgetdamaged.

Tochargethesedeviceswhenthecomputerisofforinhibernationmode,andthecomputerisnotconnected
toacpower,dothefollowing:

1.StarttheLenovoSettingsprogram.See“AccessingLenovoprograms”onpage13.

2.ClickPOWER.

3.Followtheinstructionsonthescreentomakeyourpreferredsetting.

Chapter1.Productoverview3

Right-sideview

1ThinkPadPenPro2Powerbutton

3Audioconnector4MiniEthernetconnector

5USB3.0connector

7Security-lockslot

1ThinkPadPenPro

TheThinkPadPenProissimilarinsizeandshapetoanactualinkpen,sotouchactionsandon-screen
writingfeelcomfortable.Itshigh-levelpressuresensitivityprovidesprecisecontentcreation.Clickand
eraserbuttonsarebuiltintothepenandprovideadditionalfunctionalitytointeractwithdata.

Additionally,whenusedwithLenovo’sfreeappWRITEit,youcanwritedirectlyintoanyapplication.T o
downloadWRITEit,gotohttp://www.lenovo.com/writeit.

6HDMI™connector

Formoreinformation,see“ThinkPadPenPro”onpage16

2Powerbutton

.

Pressthepowerbuttontoturnonthecomputerorputthecomputerintosleepmode.

Toturnoffthecomputer,opentheStartmenu,click

Power,andthenclickShutdown.

Ifyourcomputerisunresponsive,youcanturnoffthecomputerbypressingandholdingthepowerbuttonfor
fourormoreseconds.Ifthecomputercannotbeturnedoff,see“Computerstopsresponding”onpage74

Youalsocandefinewhatthepowerbuttondoes.Forexample,bypressingthepowerbutton,youcanturn
offthecomputerorputthecomputerintosleeporhibernationmode.Tochangewhatthepowerbutton
does,dothefollowing:

1.GotoControlPanel,andthenchangetheviewofControlPanelfromCategorytoLargeiconsorSmall
icons.

2.ClickPowerOptions➙Choosewhatthepowerbuttonsdo.

3.Followtheinstructionsonthescreen.

3Audioconnector

Youcanconnectheadphonesoraheadsetwitha3.5-mm(0.14-inch),4-poleplugtotheaudioconnectorto
listentothesoundfromthecomputer.

Ifyouareusingaheadsetwithafunctionswitch,donotpressthisswitchwhileusingtheheadset.Ifyou
presstheswitch,theheadsetmicrophoneisdisabled,andtheintegratedmicrophonesonthecomputeris
enabledinstead.

.

Note:Theaudioconnectordoesnotsupportaconventionalmicrophone.

4MiniEthernetconnector

TheminiEthernetconnectormakesyourcomputerthinnerthantheoneswithastandardEthernetconnector.
Toconnectyourcomputertoalocalareanetwork(LAN)throughtheminiEthernetconnector,youneedan
Ethernetextensionadapter.TheEthernetextensionadapterisavailableasanoptionandshippedwith

4UserGuide

somecomputermodels.ForinformationaboutusingandpurchasingtheEthernetextensionadapter,
see“CabledEthernetconnections”onpage29

.

DANGER

Toavoidtheriskofelectricalshock,donotconnectthetelephonecabletotheEthernetextension
adapter.

5USB3.0connector

ConnectUSB-compatibledevices,suchasaUSBkeyboard,USBmouse,USBstoragedevice,orUSB
printer.

Attention:WhenyouattachaUSBcabletothisconnector,ensurethattheUSBmarkisfacingupward.
Otherwisetheconnectormightgetdamaged.

6HDMI™connector

TheHDMIconnectorisadigitalaudioandvideointerface.Itenablesyoutoconnectyourcomputertoa
compatibledigitalaudiodeviceorvideomonitor,suchasaDVDplayeroranahigh-definitiontelevision
(HDTV).

7Security-lockslot

Toprotectyourcomputerfromtheft,lockyourcomputertoadesk,table,orotherfixturesthroughasecurity
cablelockthatfitsthissecurity-lockslot.

Note:Y ouareresponsibleforevaluating,selecting,andimplementingthelockingdeviceandsecurity
feature.Lenovomakesnocomments,judgments,orwarrantiesaboutthefunction,quality,orperformance
ofthelockingdeviceandsecurityfeature.

Rearview

1Fanlouvers

3Micro-SIM-cardslot

1Fanlouvers

Thefanlouversandinternalfanenableairtocirculateinthecomputertoensurepropercooling,especially
thecoolingofthemicroprocessor.

2MicroSDcardslot

Note:Toensureproperairflow,donotplaceanyobstaclesinfrontofthefanlouvers.

Chapter1.Productoverview5

2MicroSDcardslot

YoucaninsertamicroSDcardintothemicroSDcardslotfordataaccessorstorage.

Attention:WhiletransferringdatatoorfromamicroSDcard,donotputyourcomputerintosleepor
hibernationmodebeforethedatatransferiscompleted.Otherwise,yourdatacouldgetdamaged.

ToremoveamicroSDcard,dothefollowing:

1.ClickthetriangulariconintheWindowsnotificationareatoshowhiddenicons.

2.Right-clicktheSafelyRemoveHardwareandEjectMediaicon.

3.SelectthecorrespondingitemtoejectthecardfromtheWindowsoperatingsystem.

4.Pressthecardtoejectitfromyourcomputer.

5.Removethecardandstoreitsafelyforfutureuse.

Note:IfyoudonotremovethecardfromyourcomputerafteryouejectthecardfromtheWindows
operatingsystem,thecardcannolongerbeaccessed.Toaccessthecard,youmustremoveitfirst,
andtheninsertitagain.

3Micro-SIM-cardslot

Ifyourcomputersupportsthewirelesswideareanetwork(WAN)feature,amicroSubscriberIdentification
Module(SIM)cardmightberequiredtoestablishwireless-WANconnections.Dependingonthecountryor
regionofdelivery,amicroSIMcardmightbeshippedwiththecomputer.

ToinstallorreplacethemicroSIMcard,see“ReplacingthemicroSIMcard”onpage92.

Bottomview

1Fanlouvers

3Emergency-resethole

1Fanlouvers

Thefanlouversandinternalfanenableairtocirculateinthecomputertoensurepropercooling,especially
thecoolingofthemicroprocessor.

2Speakers

6UserGuide

2Speakers

Yourcomputerisequippedwithapairofstereospeakers.

3Emergency-resethole

Ifthecomputerstopsrespondingandyoucannotturnitoffbypressingthepowerbutton,removetheac
poweradapterandinsertastraightenedpaperclipintotheemergency-resetholetoresetthecomputer.

Statusindicators

Thistopicprovidesinformationaboutlocatingandidentifyingthevariousstatusindicatorsonyourcomputer.

Note:Dependingonthemodel,yourcomputermightlookdifferentfromthefollowingillustrations.

1Camerastatusindicator

Whenthisindicatorison,thecameraisinuse.

Chapter1.Productoverview7

2FnLockindicator

ThisindicatorshowsthestatusofFnLockfunction.Formoreinformation,see“Usingthespecialkeys”
onpage21

3Speaker-muteindicator

.

Whenthisindicatorison,thespeakersaremuted.

4Microphone-muteindicator

Whenthisindicatorison,themicrophonesaremuted.

5CapsLockindicator

Whenthisindicatorison,youcantypeuppercaselettersbydirectlypressingtheletterkeys.

6acpowerstatusindicator

Thisindicatorshowstheacpowerandchargingstatusofthecomputer.

•Green:connectedtoacpower(charging90%–100%)

•Amber:connectedtoacpower(charging1%–90%)

•Off:notconnectedtoacpower(nocharging)

78Systemstatusindicators

TheindicatorintheThinkPadlogoonthecomputerlidandtheindicatorinthepowerbuttonshowthe
systemstatusofyourcomputer.

•Blinksforthreetimes:Thecomputerisinitiallyconnectedtopower.

•On:Thecomputerison(innormalmode).

•Off:Thecomputerisofforinhibernationmode.

•Blinksquickly:Thecomputerisenteringsleeporhibernationmode.

•Blinksslowly:Thecomputerisinsleepmode.

Importantproductinformationlabels

Thissectionprovidesinformationtohelpyoulocatethefollowinglabels:

•Machinetypeandmodellabel

•FCCIDandICCertificationlabel

•LabelsfortheWindowsoperatingsystems

Machinetypeandmodellabel

WhenyoucontactLenovoforhelp,themachinetypeandmodelinformationhelpsthetechniciansto
identifyyourcomputerandprovidefasterservice.

8UserGuide

Thefollowingillustrationshowswheretofindthelabelthatcontainsthemachinetypeandmodelinformation
ofyourcomputer.

FCCIDandICCertificationnumber

TheFCCandICCertificationinformationisidentifiedbyalabelonthecomputerasshowninthefollowing
illustration.

Thecontentofthislabeldiffersdependingonthewirelessmodulesthatcomewithyourcomputer:

•Forapreinstalledwirelessmodule,thislabelidentifiestheactualFCCIDandICcertificationnumberfor
thewirelessmoduleinstalledbyLenovo.

Note:Donotremoveorreplaceapreinstalledwirelessmodulebyyourself.Forreplacement,youmust
contacttheLenovoservicefirst.Lenovoisnotresponsibleforanydamagecausedbyunauthorized
replacement.

•Forauser-installablewireless-WANmodule,thislabeldirectsyoutoconsultthisuserguidefortheactual
FCCIDandICcertificationnumber.

Chapter1.Productoverview9

TheFCCIDandICCertificationnumberlabelisaffixedtothewireless-WANmodule1(availableon
somemodels)installedinthecomputer.

Note:Fortheuser-installablewirelessmodule,ensurethatyouuseonlyaLenovo-authorizedwireless
modulesforthecomputer.Otherwise,anerrormessagewillbedisplayedandthecomputerwillbeep
whenyouturnonthecomputer.

LabelsfortheWindowsoperatingsystems

Windows

®

10GenuineMicrosoft

coverdependingonthefollowingfactors:

•Yourgeographiclocation

•Datewhenyourcomputerwasmanufactured

•VersionofWindows10thatispreinstalled

Gottohttps://www.microsoft.com/en-us/howtotell/Hardware.aspxforillustrationsofthevarioustypes
ofGenuineMicrosoftlabels.

•InthePeople’sRepublicofChina,theGenuineMicrosoftlabelisrequiredonallcomputermodels
preinstalledwithanyversionofWindows10.

•Inothercountriesandregions,theGenuineMicrosoftlabelisrequiredonlyoncomputermodelslicensed
forWindows10Pro.

TheabsenceofaGenuineMicrosoftlabeldoesnotindicatethatthepreinstalledWindowsversionisnot
genuine.FordetailsonhowtotellwhetheryourpreinstalledWindowsproductisgenuine,refertothe
informationprovidedbyMicrosoftat:

https://www.microsoft.com/en-us/howtotell/default.aspx

Therearenoexternal,visualindicatorsoftheProductIDorWindowsversionforwhichthecomputeris
licensed.Instead,theProductIDisrecordedinthecomputerfirmware.WheneveraWindows10product
isinstalled,theinstallationprogramchecksthecomputerfirmwareforavalid,matchingProductIDto
completetheactivation.

®

label:YourcomputermighthaveaGenuineMicrosoftlabelaffixedtoits

10UserGuide

Insomecases,anearlierWindowsversionmightbepreinstalledunderthetermsoftheWindows10Pro
licensedowngraderights.

Computerfeatures

Thecomputerfeaturesintroducedinthistopiccovervariousmodels.Somecomputerfeaturesmight
beavailableonlyonspecificmodels.

Computercolor

•Blackorsilver

Microprocessor
Toviewthemicroprocessorinformationofyourcomputer,right-clicktheStartbuttonandthenselect

System.

Memory

•Type:lowpowerdoubledatarate3(DDR3)synchronousdynamicrandomaccessmemory(SDRAM),
solderedonthesystemboard

•Maximumsize:16GB

Storagedevice

•M.2solid-statedrive

Display

•Brightnesscontrol

•In-PlaneSwitching(IPS)technology

•Displaysize:355.6mm(14inches)

•Displayresolution:1920x1080pixelsor2560x1440pixels

•Multi-touchtechnology

Keyboard

•Six-rowbacklitkeyboard

•Functionkeys

•ThinkPadpointingdevice

Connectorsandslots

•Audioconnector

•MiniEthernetconnector

•HDMIconnector

•TwoUSB-Cconnectors(Thunderbolt3compatible;alsoworkaspowerconnectors)

•USB3.0connector

•AlwaysOnUSB3.0connector

•Micro-SIM-cardslot

•MicroSDcardslot

Securityfeatures

•Fingerprintreader

Chapter1.Productoverview11

•Security-lockslot

•TrustedPlatformModule(TPM)

Wirelessfeatures

•Bluetooth

•Miracast®technology

•NFC(availableonsomemodels)

•WirelessLAN

•WiGig(availableonsomemodels)

•WirelessWAN(availableonsomemodels)

Others

•Conventionalcamera

•Infraredcamera(availableonsomemodels)

•Microphones

•Ambientlightsensor

•Windowsbuttononthedisplay(availableonsomemodels)

•ThinkPadPenPro

Computerspecifications

Size

•Width:333mm(13.1inches)

•Depth:229mm(9.0inches)

•Thickness(dependingonthemodel):

–15.35mm(0.6inches)to17.05mm(0.67inches)
–15.7mm(0.62inches)to17.4mm(0.69inches)

Maximumheatoutput(dependingonthemodel)

•45W(154Btu/hr)

•65W(222Btu/hr)

Powersource(acpoweradapter)

•Sine-waveinputat50Hzto60Hz

•Inputratingoftheacpoweradapter:100Vto240Vac,50Hzto60Hz

Operatingenvironment

Maximumaltitude(withoutpressurization)

•3048m(10000ft)

Temperature

•Ataltitudesupto2438m(8000ft)

12UserGuide

–Operating:5°Cto35°C(41°Fto95°F)
–Storage:5°Cto43°C(41°Fto109°F)

•Ataltitudesabove2438m(8000ft)

–Maximumtemperaturewhenoperatingundertheunpressurizedcondition:31.3°C(88°F)

Note:Whenyouchargethebattery,itstemperaturemustbeatleast10°C(50°F).

Relativehumidity

•Operating:8%to95%atwet-bulbtemperature23°C(73°F)

•Storage:5%to95%atwet-bulbtemperature27°C(81°F)

Ifpossible,placeyourcomputerinawell-ventilatedanddryareawithoutdirectexposuretosunshine.

Attention:

•Keepelectricalappliancessuchaselectricfans,radio,airconditioners,andmicrowaveovensaway
fromthecomputer.Thestrongmagneticfieldsgeneratedbytheseappliancescandamagethemonitor
anddataontheinternalstoragedrive.

•Donotplaceanybeveragesontopoforbesidethecomputerorotherattacheddevices.Ifliquidisspilled
onorinthecomputeroranattacheddevice,ashortcircuitorotherdamagemightoccur.

•Donoteatorsmokeoveryourkeyboard.Particlesthatfallintoyourkeyboardcancausedamage.

Lenovoprograms

YourcomputercomeswithLenovoprogramstohelpyouworkeasilyandsecurely.

AccessingLenovoprograms

ToaccessLenovoprogramsonyourcomputer,dothefollowing:

1.OpentheStartmenuandlocateaprogrambytheprogramname.

2.Ifyoudonotfindtheprogramintheprogramlist,searchfortheprograminthesearchbox.

AnintroductiontoLenovoprograms

ThistopicprovidesabriefintroductiontoLenovoprograms.Dependingonyourcomputermodel,someof
theprogramsmightnotbeavailable.

Theavailableprogramsaresubjecttochangewithoutnotice.Tolearnmoreabouttheprogramsandother
computingsolutionsofferedbyLenovo,goto:

http://www.lenovo.com/support

LenovoCompanion

Yourcomputer’sbestfeaturesandcapabilitiesshouldbeeasytoaccessand
understand.WithLenovoCompanion,theyare.

UseLenovoCompaniontodothefollowing:

•Optimizeyourcomputerperformance,monitoryourcomputerhealth,and
manageupdates.

•Accessyouruserguide,checkwarrantystatus,andviewaccessories
customizedforyourcomputer.

•Readhow-toarticles,exploreLenovoforums,andstayup-to-dateon
technologynewswitharticlesandblogsfromtrustedsources.

Chapter1.Productoverview13

TheLenovoCompanionprogramisfilledwithexclusiveLenovocontenttohelp
youlearnmoreaboutwhatyoucandowithyourLenovocomputer.

LenovoIDThisprogramenablesyoutocreateandmanageyourLenovoID.WithaLenovo

ID,youcanconnecttoeverythingLenovothroughasingleaccount.Useyour
LenovoIDforquickandsimpleauthenticationandthenenjoythevarious
servicesprovidedbyLenovo.Suchservicesincludeonlineshopping,app
download,personalizeddevicesupport,specialpromotionaloffers,Lenovo
forums,andsoon.

LenovoSettings

Thisprogramenhancesyourcomputingexperiencebyprovidingthefollowing
features:

•Turningyourcomputerintoaportablehotspot

•Configuringcameraandaudiosettings

•Optimizingyourpowersettings

•Creatingandmanagingmultiplenetworkprofiles

14UserGuide

Chapter2.Usingyourcomputer

Thischapterprovidesinformationtohelpyouusethevariousfeaturesprovidedbyyourcomputer.

Registeringyourcomputer

Whenyouregisteryourcomputer,informationisenteredintoadatabase,whichenablesLenovotocontact
youifthereisarecallorothersevereproblem.Inaddition,somelocationsofferextendedprivilegesand
servicestoregisteredusers.

WhenyouregisteryourcomputerwithLenovo,youalsowillreceivethefollowingbenefits:

•QuickerservicewhenyoucallLenovoforhelp

•Automaticnotificationoffreesoftwareandspecialpromotionaloffers

ToregisteryourcomputerwithLenovo,gotohttp://www.lenovo.com/registerandfollowtheinstructionson
thescreen.

Frequentlyaskedquestions

ThistopicprovidesafewtipstohelpyouoptimizetheuseofyourThinkPadnotebookcomputers.

Toensurethebestcomputerperformance,gotothefollowingWebsitetofindinformationsuchasaidsfor
troubleshootingandanswerstofrequentlyaskedquestions:

http://www.lenovo.com/support/faq

CanIgetmyuserguideinanotherlanguage?

Todownloadtheuserguideinanotherlanguage,gotohttp://www.lenovo.com/support.Thenfollowthe
instructionsonthescreen.

HowdoIaccessControlPanel?
Right-clicktheStartbutton,andthenclickControlPanel.

HowdoIgethelpabouttheWindowsoperatingsystem

UsetheCortana

HowdoIusebatterypowermoreeffectivelywhenIamonthego?

•Toconservepower,ortosuspendoperationwithoutexitingprogramsorsavingfiles,see“Power-saving
modes”onpage29.

•Toachievethebestbalancebetweenperformanceandpowersaving,createandapplyanappropriate
powerplan.See“Managingthebatterypower”onpage28.

•Ifyourcomputerwillbeturnedoffforanextendedperiodoftime,youcanpreventbatterypowerfrom
drainingbyremovingthebattery.

HowdoIsecurelydisposeofdatastoredontheinternalstoragedrive?

•Study“Security”onpage49tofindouthowyoucanprotectyourcomputerfromtheftandunauthorized
use.

®

personalassistanttosearchforhelp,apps,files,settings,andsoon.

©CopyrightLenovo2017

15

•Beforeyoudisposeofthedataontheinternalstoragedrive,ensurethatyouread“Deletingdatafrom
yourstoragedrive”onpage54

HowdoIattachanexternaldisplay?

•Referto“Usinganexternaldisplay”onpage34.

•WiththeExtenddesktopfunction,youcandisplayoutputonboththecomputerdisplayandanexternal
display.

HowdoIattachorreplaceadevice?

Refertotheappropriatetopicin“Replacingdevices”onpage91.

Ihavebeenusingthecomputerforsometimealready,andisgettingslower .WhatshouldIdo?

•Followthe“Generaltipsforpreventingproblems”onpage73.

•Diagnoseproblemsyourselfbyusingthepreinstalleddiagnosticsoftware.See“Diagnosingproblems
withLenovoCompanion”onpage73.

•Checkforrecoverysolutionsin“Recoveryinformation”onpage89.

Printthefollowingtopicsandkeepthemwithyourcomputerincaseyouareunabletoaccessthis
electronicuserguidewhennecessary.

•“InstallingtheWindows10operatingsystem”onpage57

•“Computerstopsresponding”onpage74

•“Powerproblems”onpage84

.

ThinkPadPenPro

TheThinkPadPenProisstoredinthepenslot.Toremovethepenfromtheslot,slidethetabofthepena
littlebitout,andthencompletelypulloutthepen.

Note:TheThinkPadPenProisnotwaterproof.Takecarenottosoakitordipitinwater.

WiththeThinkPadPenPro,inputtingtextiseasierinanaturalmannerwhenyouare:

16UserGuide

•Takingnotes

•AnnotatingPortableDocumentFormat(PDF)files

•Drawinggraphicswithapplicationscapableofeditingandsketching

WhenyoudraworwritewiththeThinkPadPenPro,keepitperpendiculartothecomputerdisplayto
achievethebestlinequality.

UsetheThinkPadPenProinsteadofyourfingerinconditionssuchasthefollowing:

•Youneedpreciseanddetailedinput,suchasdrawingapictureorusingthehandwritingmode.

•Toomanyelementsarecrowdedonthescreen,forexample,whenyouareplayinggames.

•Youwanttokeepyourscreenfreefromsmudges.

•Youhavelongfingernailsanditisdifficultforyoutotype.

UsingtheThinkPadPenPro

1Tip
2Eraserbutton
3Clickbutton

YoucanperformthefollowingoperationswiththeThinkPadPenPro:

•Toclickormakeaselection,tapthedisplayoncewiththepen.

•Todouble-click,taptwicewithoutpausing.

•Toright-click,tapthetip1onthedisplayandholdthepenthereforonesecond.Alternatively,youcan
pressandholdtheclickbutton

•Toeraseink,pressandholdtheeraserbutton

3whiletappingthetip1onthedisplay.

2,tapthetip1onthedisplay,anddragthepenacross

theinkyouwanttoerase.

ChargingtheThinkPadPenPro

Tochargethepen,insertthepenintotheslotuntilitsnapsintoposition.Thepenwillbe80%chargedin
about15secondsand100%chargedinaboutfiveminutes.

Note:Ensurethatyourcomputerisonorinsleepmode.Otherwise,thepenwillnotbecharged.

TheThinkPadPenProisalsoavailableasanoptionfromLenovo.TopurchasetheThinkPadPenPro,goto:

http://www.lenovo.com/accessories

Chapter2.Usingyourcomputer17

Operatingmodes

Thecomputerdisplaycanbeopenedtoanyanglewithinarangeofupto360degreesasshownin
thefollowingillustration.

Note:Dependingonthemodel,yourcomputermightlookdifferentfromtheillustrationsinthistopic.

Attention:Donotrotatethecomputerdisplaywithtoomuchforce,otherwisethecomputerdisplay

orhingesmightgetdamaged.Donotapplytoomuchforcetotheupper-rightorupper-leftcornerof
thecomputerdisplay.

18UserGuide

Byrotatingthedisplaytodifferentangle,yourcomputerfeaturesthefollowingfouroperatingmodes.You
canswitchbetweendifferentmodesaccordingtoyourpreferenceandworkingconvenience.

Note:Thekeyboardandthepointingdevicesareautomaticallydisabledinthestandmode,tentmode,and
tabletmode.Youcanusethetouchscreentocontrolyourcomputerinstead.

Notebookmode

TentmodeTabletmode

Standmode

Usingthemulti-touchscreen

Thistopicprovidesinstructionsonhowtousethemulti-touchscreenthatisavailableonsomemodels.

Notes:

•Yourcomputerscreenmightlookdifferentfromthefollowingillustrations.

•Dependingontheprogramyouuse,somegesturesmightnotbeavailable.

Thefollowingtableintroducessomefrequentlyusedgestures.

Chapter2.Usingyourcomputer19

Touchgesture(touchmodels
only)

Description

Touch:Tap.

Mouseaction:Click.

Function:Openanapporperformanactiononanopenapp,suchasCopy,
Save,andDelete,dependingontheapp.

Touch:Tapandhold.

Mouseaction:Right-click.

Function:Openamenuwithmultipleoptions.

Touch:Slide.

Mouseaction:Scrollthemousewheel,movethescrollbar,orclickthescroll

arrow.

Function:Scrollthroughitems,suchaslists,pages,andphotos.

Touch:Draganitemtothelocationyouwant.

Mouseaction:Click,hold,anddraganitem.

Function:Moveanobject.

Touch:Movetwofingersclosertogether.

Mouseaction:PresstheCtrlkeywhilescrollingthemousewheelbackward.

Function:Zoomout.

Touch:Movetwofingersfartherapart.

Mouseaction:PresstheCtrlkeywhilescrollingthemousewheelforward.

Function:Zoomin.

Touch:Puttwoormorefingersonanitemandthenrotateyourfingersclockwise

orcounterclockwise.

Mouseaction:Iftheappsupportsrotation,clicktherotationicon.

Function:Rotateanitem.

Touch:Swipeinfromtherightedge.

Mouseaction:ClicktheactioncentericonintheWindowsnotificationarea.

Function:Opentheactioncentertoseeyournotificationsandquickactions.

20UserGuide

Touchgesture(touchmodels
only)

Description

Touch:Swipeinfromtheleftedge.

Mouseaction:Clickthetask-viewicononthetaskbar.

Function:Viewallyouropenwindowsintaskview.

•Shortswipeforfull-screenedapporwhenyourcomputerisinthetablet

mode
Touch:Swipedownwardsshortlyfromthetopedge.
Mouseaction:Moveyourpointertothetopedgeofthescreen.
Function:Showahiddentitlebar.

•Longswipewhenyourcomputerisinthetabletmode
Touch:Swipeinfromthetopedgetothebottomedge.
Mouseaction:Fromthetopedgeofthescreen,clickandhold,movethe

pointertothebottomofthescreen,andthenrelease.

Function:Closethecurrentapp.

Tipsonusingthemulti-touchscreen

•Themulti-touchscreenisaglasspanelcoveredwithaplasticfilm.Donotapplypressureorplaceany
metallicobjectonthescreen,whichmightdamagethetouchpanelorcauseittomalfunction.

•Donotusefingernails,glovedfingers,orinanimateobjectsforinputonthescreen.

•Regularlycalibratetheaccuracyofthefingerinputtoavoidadiscrepancy.

Tipsoncleaningthemulti-touchscreen

•Turnoffthecomputerbeforecleaningthemulti-touchscreen.

•Useadry,soft,andlint-freeclothorapieceofabsorbentcottontoremovefingerprintsordustfromthe
multi-touchscreen.Donotapplysolventstothecloth.

•Gentlywipethescreenusingatop-downmotion.Donotapplyanypressureonthescreen.

Usingthespecialkeys

Yourcomputerhasseveralspecialkeystohelpyouworkmoreeasilyandeffectively.

1Windowslogokey

PresstheWindowslogokeytoopentheStartmenu.ForinformationaboutusingtheWindowslogokeywith
otherkeys,seethehelpinformationsystemoftheWindowsoperatingsystem.

Chapter2.Usingyourcomputer21

23Fnkeyandfunctionalkeys

YoucanconfiguretheFnkeyandfunctionkeysintheKeyboardPropertieswindowbydoingthefollowing:

1.GotoControlPanel,andthenchangetheviewofControlPanelfromCategorytoLargeiconsorSmall
icons.

2.ClickKeyboard.IntheKeyboardPropertieswindow,clicktheFnandfunctionkeysorThinkPad
F1–F12keystab.

3.Selecttheoptionsofyourpreference.

•+SwitchthekeyfunctionbetweenthestandardF1–F12functionandthespecialfunction
printedasanicononeachkey.WhentheFnLockindicatorisoff,youcanusethedefaultfunction.You
canchangethedefaultfunctionintheKeyboardPropertieswindow.

•

Muteorunmutethespeakers.
Ifyoumutethesoundandturnoffyourcomputer,thesoundwillremainmutedwhenyouturnonyour
computer.Toturnonthesound,press

•

Decreasethespeakervolume.

or.

•Increasethespeakervolume.

•Muteorunmutethemicrophones.

•Darkenthecomputerdisplay.

•

Brightenthecomputerdisplay.

•Manageexternaldisplays.

•Enableordisablethebuilt-inwirelessfeatures.

•OpentheSettingswindow.

•Enableordisablethebuilt-inBluetoothfeatures.

•

Openakeyboardsettingspage.

•Thiskeyinvokesthefunctiondefinedbyyourself.Ifnofunctionisdefined,pressthiskeytoopenthe
Cortanapersonalassistant.

TodefineorchangetheactionfortheF12key,dothefollowing:

1.OpentheLenovoSettingsprogram.

2.Clicktheinputicon.

3.LocatetheKEYBOARD:USER-DEFINEDKEYsectionandfollowtheinstructionsonthescreento
completethesetting.

OntheInputpage,youcanalsodefinedifferentfunctionsforthekeycombinationswithF12,suchas
Shift+F12,Alt+F12,orCtrl+F12.

Hiddenkeycombinations

•Fn+B:ThiskeycombinationhasthesamefunctionastheBreakkeyonaconventionalexternalkeyboard.

•Fn+K:ThiskeycombinationhasthesamefunctionastheScrLKorScrollLockkeyonaconventional
externalkeyboard.

•Fn+P:ThiskeycombinationhasthesamefunctionasthePausekeyonaconventionalexternalkeyboard.

22UserGuide

•Fn+S:ThiskeycombinationhasthesamefunctionastheSysRqkeyonaconventionalexternalkeyboard.

•Fn+4:PressFn+4toputthecomputerintosleepmode.Towakeupthecomputer,pressFnkeyor
thepowerbutton.

•Fn+PrtSc:OpentheSnippingToolprogram.

•Fn+Spacebar:Ifyourcomputersupportskeyboardbacklight,pressFn+Spacebartoswitchbetweenthe
differentkeyboardbacklightstatus(off,low,orhigh).

•Fn+T ab:OpentheLenovoScalingUtilityprogram.

UsingtheThinkPadpointingdevice

ThissectionprovidesinformationaboutusingtheThinkPadpointingdevice.

ThinkPadpointingdeviceoverview

TheThinkPadpointingdeviceenablesyoutoperformallthefunctionsofatraditionalmouse,suchas
pointing,clicking,andscrolling.WiththeThinkPadpointingdevice,youalsocanperformvarioustouch
gestures,suchasrotatingandzoominginorout.

TheThinkPadpointingdeviceconsistsofthefollowingdevices:

1TrackPointpointingdevice

2Trackpad

Note:Dependingonthemodel,yourTrackPointpointingdeviceandthetrackpadmightlookdifferent
fromtheillustrationinthistopic.

Bydefault,boththeTrackPointpointingdeviceandthetrackpadareactivewiththetouchgesturesenabled.
Tochangethesettings,see“CustomizingtheThinkPadpointingdevice”onpage26

.

UsingtheTrackPointpointingdevice

TheTrackPointpointingdeviceenablesyoutoperformallthefunctionsofatraditionalmouse,suchas
pointing,clicking,andscrolling.

TheT rackPointpointingdeviceconsistsofthefollowingcomponents:

Chapter2.Usingyourcomputer23

1Pointingstick

2Left-clickbutton(primary-clickbutton)

3Right-clickbutton(secondary-clickbutton)

4Scrollbar

TousetheTrackPointpointingdevice,seethefollowinginstructions:

Note:Placeyourhandsinthetypingpositionanduseyourindexfingerormiddlefingertoapplypressureto
thepointing-sticknonslipcap.Useeitherthumbtopresstheleft-clickbuttonorright-clickbutton.

•Point
Usethepointingstick

1tomovethepointeronthescreen.Tousethepointingstick,applypressureto

thepointing-sticknonslipcapinanydirectionparalleltothekeyboard.Thepointermovesaccordingly
butthepointingstickitselfdoesnotmove.Thespeedatwhichthepointermovesdependsonthe
amountofpressureyouapplytothepointingstick.

•Left-click
Presstheleft-clickbutton

2toselectoropenanitem.

•Right-click
Presstheright-clickbutton

3todisplayashortcutmenu.

•Scroll
Pressandholdthedottedscrollbar4whileapplyingpressuretothepointingstickintheverticalor

horizontaldirection.Thenyoucanscrollthroughthedocument,Website,orapps.

Usingthetrackpad

Theentiretrackpadsurfaceissensitivetofingertouchandmovement.Youcanusethetrackpadtoperform
allthepointing,clicking,andscrollingfunctionsofatraditionalmouse.

Thetrackpadcanbedividedintotwozones:

1Left-clickzone(primary-clickzone)

24UserGuide

2Right-clickzone(secondary-clickzone)

Tousethetrackpad,seethefollowinginstructions:

•Point
Slideonefingeracrossthesurfaceofthetrackpadtomovethepointeraccordingly.

•Left-click
Presstheleft-clickzone1toselectoropenanitem.
Youalsocantapanywhereonthesurfaceofthetrackpadwithonefingertoperformtheleft-clickaction.

•Right-click
Presstheright-clickzone

2todisplayashortcutmenu.

Youalsocantapanywhereonthesurfaceofthetrackpadwithtwofingerstoperformtheright-clickaction.

•Scroll
Puttwofingersonthetrackpadandmovethemintheverticalorhorizontaldirection.Thisactionenables

youtoscrollthroughthedocument,Website,orapps.Ensurethatyoupositionyourtwofingersslightly
apartfromeachother.

Withthetrackpad,youalsocanperformavarietyoftouchgestures.Forinformationaboutusingthetouch
gestures,see“Usingthetrackpadtouchgestures”onpage25.

Ifthetrackpadsurfaceisstainedwithoil,turnoffthecomputerfirst.Thengentlywipethetrackpadsurface
withasoftandlint-freeclothmoistenedwithlukewarmwaterorcomputercleaner.

Usingthetrackpadtouchgestures

Theentiretrackpadsurfaceissensitivetofingertouchandmovement.Youcanusethetrackpadtoperform
thesamepointandclickactionsasyouwoulduseatraditionalmouse.Y oualsocanusethetrackpadto
performvarioustouchgestures.

Thefollowingsectionintroducessomefrequentlyusedtouchgesturessuchastapping,dragging,and
scrolling.Formoregestures,seethehelpinformationsystemoftheThinkPadpointingdevice.

Notes:

•Whenusingtwoormorefingers,ensurethatyoupositionyourfingersslightlyapart.

•SomegesturesarenotavailableifthelastactionwasdonefromtheTrackPointpointingdevice.

Chapter2.Usingyourcomputer25

•Somegesturesareonlyavailablewhenyouareusingcertainapps.

•Dependingonthemodel,thetrackpadonyourcomputermightlookdifferentfromtheillustrationsin
thistopic.

Tap

Tapanywhereonthetrackpad
withonefingertoselectoropen
anitem.

Two-fingerscroll

Puttwofingersonthetrackpad
andmovethemintheverticalor
horizontaldirection.Thisaction
enablesyoutoscrollthroughthe
document,Website,orapps.

Two-fingerzoomin

Puttwofingersonthetrackpad
andmovethemfartherapartto
zoomin.

Swipethreefingersdown

Putthreefingersonthetrackpad
andmovethemdowntoshow
thedesktop.

Two-fingertap

Tapanywhereonthetrackpadwith
twofingerstodisplayashortcut
menu.

Two-fingerzoomout

Puttwofingersonthetrackpadand
movethemclosertogethertozoom
out.

Swipethreefingersup

Putthreefingersonthetrackpad
andmovethemuptoopenthetask
viewtoseeallyouropenwindows.

CustomizingtheThinkPadpointingdevice

YoucancustomizetheThinkPadpointingdevicesoyoucanuseitmorecomfortablyandefficiently.For
example,youcanchoosetoenabletheTrackPointpointingdevice,thetrackpad,orboth.Youalsocan
disableorenablethetouchgestures.

TocustomizetheThinkPadpointingdevice,dothefollowing:

1.GotoControlPanel.

2.ViewControlPanelbyLargeiconsorSmallicons.ClickMouse.TheMousePropertieswindowis
displayed.

3.IntheMousePropertieswindow,followtheinstructionsonthescreentocompletethecustomization.

Replacingthecaponthepointingstick

Thecap1ontheendofthepointingstickisremovable.Afteryouusethecapforaperiodoftime,you
mightconsiderreplacingthecapwithanewone.

Notes:

•Ensurethatyouuseacapwithgroovesaasshowninthefollowingillustration.

•Dependingonthemodel,yourkeyboardmightlookdifferentfromtheillustrationinthistopic.

26UserGuide

Powermanagement

Thissectionprovidesinformationabouthowtouseacpowerandbatterypowertoachievethebestbalance
betweenperformanceandpowermanagement.

Usingtheacpoweradapter

Thepowertorunyourcomputercancomeeitherfromthebatteryorfromacpower.Whileyouuseac
power,thebatterychargesautomatically.

YourcomputercomeswithanUSB-Ctypeacpoweradapterandapowercord.

•acpoweradapter:Convertsacpowerfornotebookcomputeruse.

•Powercord:Connectstheacoutletandtheacpoweradapter.

Connectingtheacpoweradapter

Toconnectthecomputertoacpower,ensurethatyoufollowthestepsinorder:

Attention:Usinganimproperpowercordmightseverelydamageyourcomputer.

1.Connectthepowercordtotheacpoweradapter.

2.ConnecttheacpoweradaptertooneoftheUSB-Cconnectorofthecomputer.

3.Connectthepowercordtoanelectricaloutlet.

Tipsonusingtheacpoweradapter

•Whentheacpoweradapterisnotinuse,disconnectitfromtheelectricaloutlet.

•Donotbindthepowercordtightlyaroundtheacpoweradaptertransformerpackwhenitisconnectedto
thetransformer.

Usingthebattery

Whenyouuseyourcomputerawayfromelectricaloutlets,youdependonbatterypowertokeepyour
computerrunning.Differentcomputercomponentsconsumepoweratdifferentrates.Themoreyouusethe
power-intensivecomponents,thefasteryouconsumebatterypower.

SpendmoretimeunpluggedwithThinkPadbatteries.Mobilityhasrevolutionizedbusinessbyenablingyou
totakeyourworkwhereveryougo.WithThinkPadbatteries,youareabletoworklongerwithoutbeingtied
toanelectricaloutlet.

Chapter2.Usingyourcomputer27

Checkingthebatterystatus

Moveyourpointertothebattery-statusiconintheWindowsnotificationareatocheckthebatterystatus.
Thebattery-statusicondisplaysthepercentageofbatterypowerremainingandhowlongyoucanuse
yourcomputerbeforeyoumustchargethebattery.

Therateatwhichyouusebatterypowerdetermineshowlongyoucanusethebatteryofyourcomputer
betweencharges.Becauseeverycomputeruserhasindividualhabitsandneeds,itisdifficulttopredicthow
longabatterychargelasts.Therearetwomainfactors:

•Howmuchenergyisstoredinthebatterywhenyoubegintowork

•Thewayyouuseyourcomputer,forexample:

–Howoftenyouaccessthestoragedrive
–Howbrightyoumakethecomputerdisplay
–Howoftenyouusethewirelessfeature

Chargingthebattery

Whenyoufindthattheremainingbatterypowerislow,chargeyourbattery.

Ifanacoutletisconvenient,connectthecomputertoacpower.Thebatteryisfullychargedinabout
threetosixhours.Theactualchargingtimedependsonthebatterysize,thephysicalenvironment,and
whetheryouareusingthecomputer.Youcancheckthebatterychargingstatusatanytimethroughthe
battery-statusiconintheWindowsnotificationarea.

Note:Tomaximizethelifeofthebattery,thecomputerdoesnotstartrechargingthebatteryiftheremaining
powerisgreaterthan95%.

Tipsonchargingthebattery

•Beforeyouchargethebattery,ensurethatthebatterytemperatureislowerthan10°C(50°F).

•Chargethebatteryinanyofthefollowingconditions:

–Thepercentageofpowerremainingislow.
–Thebatteryhasnotbeenusedforalongtime.

Maximizingthebatterylife

Tomaximizethelifeofthebattery,dothefollowing:

•Usethebatteryuntilthechargeisdepleted.

•Rechargethebatterycompletelybeforeusingit.Youcanseewhetherthebatteryisfullychargedfromthe
battery-statusiconintheWindowsnotificationarea.

•Alwaysusepowermanagementfeaturessuchaspower-savingmodes.

Managingthebatterypower

Toachievethebestbalancebetweenperformanceandpowersaving,adjustyourpowerplansettings.
Toadjustpowerplansettings,dothefollowing:

1.GotoControlPanel,andthenchangetheviewofControlPanelfromCategorytoLargeiconsorSmall
icons.

2.ClickPowerOptions.

3.Followtheinstructionsonthescreen.

Formoreinformation,seetheWindowshelpinformationsystem.

28UserGuide

Power-savingmodes

Thereareseveralmodesthatyoucanuseatanytimetoconservepower.Thissectionintroduceseach
modeandgivestipsontheeffectiveuseofbatterypower.

•Sleepmode
Insleepmode,yourworkissavedtomemory,andthenthestoragedriveandthecomputerdisplayare

turnedoff.Whenyourcomputerwakesup,yourworkisrestoredwithinseconds.
Toputyourcomputerintosleepmode,opentheStartmenu,click

•Hibernationmode
Byusingthismode,youcanturnoffyourcomputercompletelywithoutsavingfilesorexitingany

programsthatarerunning.Whenthecomputerentershibernationmode,allopenprograms,folders,and
filesaresavedtothestoragedrive,andthenthecomputerturnsoff.

Toputthecomputerintohibernationmode,definewhatthepowerbuttondoesfirst,andthenpressthe
powerbuttontoputthecomputerintohibernationmode.

Ifyouputyourcomputerintohibernationmodewiththewake-upfunctiondisabled,thecomputerdoes
notconsumeanypower.Thewake-upfunctionisdisabledbydefault.Ifyouputyourcomputerinto
hibernationmodewiththewake-upfunctionenabled,thecomputerconsumesasmallamountofpower.

Toenablethewake-upfunction,dothefollowing:

1.OpenControlPanel,viewControlPanelbyCategory,andthenclickSystemandSecurity.

2.ClickAdministrativeT ools.

3.Double-clickT askScheduler.Ifyouarepromptedforanadministratorpasswordorconfirmation,
typethepasswordorprovideconfirmation.

4.Fromtheleftpane,selectthetaskfolderforwhichyouwanttoenablethewake-upfunction.The
scheduledtasksaredisplayed.

5.Clickascheduledtask,andthenclicktheConditionstab.

6.UnderPower,selectWakethecomputertorunthistask.

•Wirelessoff
Whenyouarenotusingthewirelessfeatures,suchasBluetoothorwirelessLAN,turnthemofftohelp

conservepower.

Power,andthenclickSleep.

CabledEthernetconnections

WithanEthernetcable,youcanconnectyourcomputertoalocalnetworkthroughtheminiEthernet
connectoronyourcomputer.

ToattachanEthernetcabletoyourcomputer,youneedanEthernetextensionadapter.

TheEthernetextensionadapterisavailableasanoptionandshippedwithsomecomputermodels.Youcan
purchaseanEthernetextensionadapterfromLenovoathttp://www.lenovo.com/essentials.

DANGER

Toavoidtheriskofelectricalshock,donotconnectthetelephonecabletotheEthernetextension
adapter.

ToconnecttoalocalnetworkthroughanEthernetcable,dothefollowing:

Chapter2.Usingyourcomputer29

1.RemovetheconnectorcoverfromtheEthernetextensionadapter1andstorethecoverinthecover
slotasshownbyarrow

2.ConnectoneendoftheEthernetextensionadaptertotheminiEthernetconnectoronyourcomputer.
ThenconnecttheotherendtoanEthernetcable.

2.

TheEthernetconnectorhastwoindicatorsthatshowthestatusofthenetworkconnection.Whenthe
greenindicatorison,thecomputerisconnectedtoaLAN.Whentheyellowindicatorblinks,data
isbeingtransmitted.

Wirelessconnections

Wirelessconnectionisthetransferofdatawithouttheuseofcablesbutbymeansofradiowavesonly.

Usingthewireless-LANconnection

Awirelesslocalareanetwork(LAN)coversarelativelysmallgeographicarea,suchasanofficebuildingora
house.Devicesbasedonthe802.11standardscanconnecttothistypeofnetwork.

Yourcomputercomeswithabuilt-inwirelessnetworkcardtohelpyouestablishwirelessconnectionsand
monitortheconnectionstatus.

Toestablishawireless-LANconnection,dothefollowing:

30UserGuide

1.Turnonthewirelessfeature.

2.Clickthewireless-network-connection-statusiconintheWindowsnotificationarea.Alistofavailable
wirelessnetworksisdisplayed.

3.Double-clickanetworktoconnecttoit.Providerequiredinformationifneeded.

Thecomputerautomaticallyconnectstoanavailableandrememberedwirelessnetworkwhenthelocation
changes.Iftheavailablewirelessnetworkissecured,providethepasswordasrequired.Formore
information,seetheWindowshelpinformationsystem.

Tipsonusingthewireless-LANfeature

Toachievethebestconnection,usethefollowingguidelines:

•Placeyourcomputersothatthereareasfewobstaclesaspossiblebetweenthewireless-LANaccess
pointandthecomputer.

•Openyourcomputercovertoanangleofslightlymorethan90degrees.

Checkingthewireless-LANconnectionstatus

Youcancheckthewireless-LANconnectionstatusthroughthewireless-network-connection-statusiconin
theWindowsnotificationarea.Themorebarsencompassed,thebetterthesignalis.

Usingthewireless-WANconnection

Wirelesswideareanetwork(WAN),whichusescellularnetworksfordatatransmission,enablesyou
toestablishwirelessconnectionsoverremotepublicorprivatenetworks.Theseconnectionscanbe
maintainedoveralargegeographicalareabyuseofmultipleantennasitesorsatellitesystemsmaintained
bywirelessserviceproviders.

SomeThinkPadnotebookcomputerscomewithawireless-WANcardinstalled,whichprovidessome
wireless-WANtechnologies,suchas1xEV-DO,HSPA,3G,GPRS,orLTE.Byusingthewireless-WAN
card,youcanestablishwireless-WANconnections.

Note:Thewireless-WANserviceisprovidedbyauthorizedserviceprovidersinsomecountriesorregions.

Tipsforusingthewireless-WANfeature

Toachievethebestconnection,usethefollowingguidelines:

•Keepyourcomputerawayfromyourbody.

•Placeyourcomputeronaflatsurfaceandopenyourcomputerdisplaytoanangleofslightlymore
than90degrees.

•Placeyourcomputerawayfromconcreteorbrickwallsthatmightdampencellularsignals.

•Bestreceptionisavailablenearwindowsandotherlocationswherecellularphonereceptionisthe
strongest.

Checkingthewireless-WANconnectionstatus

Youcancheckthewireless-WANconnectionstatusthroughthewireless-network-connection-statusiconin
theWindowsnotificationarea.Themorebarsencompassed,thebetterthesignalis.

UsingtheBluetoothconnection

Bluetoothcanconnectdevicesthatarewithinashortdistancefromoneanother.Bluetoothiscommonly
usedinthefollowingscenarios:

•Connectingperipheraldevicestoacomputer

Chapter2.Usingyourcomputer31

•Transferringdatabetweenhand-helddevicesandapersonalcomputer

•Remotelycontrollingandcommunicatingwithdevicessuchasmobilephones

Dependingonthemodel,yourcomputermightsupporttheBluetoothfeature.Totransferdatathrough
theBluetoothfeature,dothefollowing:

Note:Itisnotrecommendedtousethewirelessfeature(the802.11standards)ofyourcomputer
simultaneouslywithaBluetoothoption.Thedatatransmissionspeedcanbedelayedandtheperformance
ofthewirelessfeaturecanbedegraded.

1.Dooneofthefollowing:

•PresstheBluetooth-controlkeyandturnontheBluetoothfeature.

•OpentheStartmenu,andthenclickSettings➙Network&Internet➙Airplanemode.The
Bluetoothfeatureisenabled.

2.Right-clickthedatathatyouwanttosend.

3.SelectSendT o➙BluetoothDevices.

4.SelectaBluetoothdevice,andthenfollowtheinstructionsonthescreen.

Formoreinformation,seetheWindowshelpinformationsystemandthehelpinformationsystemofthe
Bluetoothdevice.

UsingtheNFCdevices

Dependingonthemodel,yourcomputermightcomewiththenearfieldcommunication(NFC)feature.NFC
isahigh-frequencyandshort-rangewirelesscommunicationtechnology.ByusingNFC,youcanestablish
radiocommunicationsbetweenyourcomputerandanotherNFC-enableddeviceoverafewcentimeters
orinches.

ThissectionprovidesinstructionsonhowtopairyourcomputerwithanNFCdevice.Formoreinformation
aboutdatatransfer,seethedocumentationoftheNFCdevice.

Attention:

•BeforehandlingtheNFCcard,touchametaltableoragroundedmetalobject.Otherwisethecardmight
getdamagedbythestaticelectricityfromyourbody.

•Duringthedatatransfer,donotputyourcomputerorNFC-enabledsmartphoneintosleepmode;
otherwise,yourdatamightgetdamaged.

EnablingtheNFCfeature

Bydefault,theNFCfeatureisenabled.IftheNFCfeatureofyourcomputerisdisabled,dothefollowingto
enabletheNFCfeature:

1.OpentheStartmenuandthenclickSettings➙Network&Internet➙Airplanemode.

2.TurnofftheAirplanemode.

3.TurnontheNFCfunction.

PairingyourcomputerwithanNFCcardoranNFC-enabledsmartphone

Beforeyoustart,ensurethatthecardisinNFCDataExchangeFormat(NDEF)orthesmartphonescreenis
facingupward,otherwisethecardorthephonecannotbedetected.Thendothefollowing:

1.PositiontheNFCcardorthephonecloselyabovetheNFClabelasshown.

2.Slowlymovethecardorthephoneadistancewithin10mm(0.39inches)verticallyand30mm(1.18
inches)horizontally.Y ouwillbepromptedwhenthecardorthephoneisdetected.

32UserGuide

UsingtheAirplanemode

TheAirplanemodeissupportedontheWindows10operatingsystem.IftheAirplanemodeisenabled,all
wirelessfeaturesaredisabled.

ToenableordisabletheAirplanemode,dothefollowing:

1.OpentheStartmenu.

2.ClickSettings➙Network&Internet➙Airplanemode.

3.SlidethecontrolforAirplanemodetoturnitonoroff.

Usingthecamera

Yourcomputercomeswithaconventionalcamera.Dependingonthemodel,somecomputersmightalso
supportaninfraredcamera.

Usingtheconventionalcamera

Tostartthecamera,opentheStartmenuandclickCamera.

Whenthecameraisstarted,theindicatoristurnedoningreen,indicatingthatthecameraisinuse.

Youalsocanusetheintegratedcamerawithotherprogramsthatprovidefeaturessuchasphotographing,
videocapturing,andvideoconferencing.Tousetheintegratedcamerawithotherprograms,openoneofthe
programsandstartthephotographing,videocapturing,orvideoconferencingfunction.Then,thecamera
startsautomaticallyandthegreencamerastatusindicatorturnson.

Youcanconfigurethecamerasettingstomeetyourneeds,suchasadjustingthequalityofthevideooutput.
Toconfigurethecamerasettings,dooneofthefollowing:

•OpentheCameraapp,andclickthesettingsiconintheupper-rightcorner.Followtheinstructionsonthe
screentoconfigurethecamerasettingsasdesired.

•OpentheStartmenuandthenclickLenovoSettings➙Camera.Followtheinstructionsonthescreento
configurethecamerasettings.

Usingtheinfraredcamera

Theinfraredcameraprovidesapersonalandsecurewayforyoutosignintoyourcomputerwithface
authentication.Afteryousettheinfraredcameraforfaceauthentication,youcanuseyourfacetounlock
yourcomputerinsteadofusingapassword.

Tosettheinfraredcameraforfaceauthentication,dothefollowing:

1.OpentheStartmenuandclickSettings➙Accounts➙Sign-inoptions.

Chapter2.Usingyourcomputer33

2.FollowtheinstructionsonthescreentocreateaPersonalIdentificationNumber(PIN).

3.ClicktheSetupbuttonunderFaceRecognition.ThenclickGetStarted.

4.EnterthePINyouhavesetearlier.Thecamerapreviewstarts.

5.Facetheinfraredcamera.Keepadistanceofabout30cmto75cm(11.8inchesto29.5inches)away
fromthefrontoftheinfraredcameraduringthescanning.Thebarunderthepreviewimageindicates
theprocess.

Tousetheinfraredcameratounlockyourcomputer,dothefollowing:

1.Facetheinfraredcamera.Keepadistanceofabout30cmto75cm(11.8inchesto29.5inches)away
fromthefrontoftheinfraredcamera.

2.Followtheinstructionsonthescreenandensurethatyouarecenteredandlookingdirectlyatthe
camera.Whenyourfaceisrecognized,theWindowsoperatingsystemunlocksandandsignsyou
inautomatically.

Usinganexternaldisplay

Thissectionprovidesinstructionsonhowtoconnectanexternaldisplay,choosedisplaymodes,and
changedisplaysettings.

Youcanuseanexternaldisplaysuchasaprojectororamonitortogivepresentationsortoexpandyour
workspace.

Yourcomputersupportsthefollowingvideoresolution,iftheexternaldisplayalsosupportsthatresolution.

•Upto4096x2304pixels/60Hz,withanexternaldisplayconnectedtotheUSB-Cconnector

•Upto3840x2160pixels/30Hz,withanexternaldisplayconnectedtotheHDMIconnector

Formoreinformationabouttheexternaldisplay,seethemanualsthatcomewithit.

Connectinganexternaldisplay

Youcanuseeitherawireddisplayorawirelessdisplay.Thewireddisplaycanbeconnectedtoavideo
connectorsuchastheHDMIconnectorandUSB-Cconnector(compatiblewithThunderbolt3)byacable.
ThewirelessdisplaycanbeaddedthroughtheMiracastfunction.

•Connectingawireddisplay

Note:Whenyouconnectanexternalmonitor,avideointerfacecablewithaferritecoreisrequired.

1.Connecttheexternaldisplaytoanappropriatevideoconnectoronyourcomputer.

2.Connecttheexternaldisplaytoanelectricaloutlet.

3.Turnontheexternaldisplay.

Ifyourcomputercannotdetecttheexternaldisplay,right-clickonthedesktop,andthenclickScreen
resolution/Displaysettings➙Detect.

•Connectingawirelessdisplay

Note:Touseawirelessdisplay,ensurethatbothyourcomputerandtheexternaldisplaysupportthe
Miracastfeature.

Dooneofthefollowing:

–OpentheStartmenu,andthenclickSettings➙Devices➙Connecteddevices➙Addadevice.
–Clicktheactioncentericon

displayandfollowtheinstructionsonthescreen.

34UserGuide

intheWindowsnotificationarea.ClickConnect.Selectthewireless

Formoreinformation,seetheWindowshelpinformationsystem.

Choosingadisplaymode

Youcandisplayyourdesktopandappsonthecomputerdisplay,theexternaldisplay,orboth.Tochoose
howtodisplaythevideooutput,pressthedisplay-modeswitchingkey

andthenselectadisplay

modeyouprefer.

Therearefourdisplaymodes:

•Disconnect:Displaysthevideooutputonlyonyourcomputerscreen.

Note:Dependingonthesituation,youmightseeDisconnect,PCscreenonly,Computeronly,or
Disconnectprojector.

•Duplicate:Displaysthesamevideooutputonbothyourcomputerscreenandanexternaldisplay.

•Extend:Extendsthevideooutputfromyourcomputerdisplaytoanexternaldisplay.Youcandragand
moveitemsbetweenthetwodisplays.

•Projectoronly:Showsthevideooutputonlyonanexternaldisplay.

Note:Dependingonthesituation,youmightseeProjectoronlyorSecondscreenonly.

IfyoushowprogramsusingDirectDraworDirect3D

®

infull-screenmode,onlythemaindisplayshows

thevideooutput.

Changingdisplaysettings

Youcanchangethesettingsforboththecomputerdisplayandtheexternaldisplay.Forexample,you
candefinewhichoneisthemaindisplayandwhichoneisthesecondarydisplay.Y oualsocanchange
theresolutionandorientation.

Tochangedisplaysettings,dothefollowing:

1.Right-clickonthedesktopandselectDisplaysettings.

2.Selectthedisplaythatyouwanttoconfigure.

3.Changedisplaysettingsasyouwant.

Note:Ifyousetahigherresolutionforthecomputerdisplaythantheexternaldisplay,onlypartofthescreen
canbeshownontheexternaldisplay.

Travelingwithyourcomputer

Thistopicprovidesinformationtohelpyouworkwithyourcomputerwhenyouaretraveling.

Usethefollowingtraveltipstotravelmoreconfidentlyandefficientlywithyourcomputer.

•Whenyourcomputergoesthroughthex-raymachinesatairportsecuritystations,itisimportanttokeep
youreyesonthecomputeratalltimestopreventtheft.

•Considerbringinganelectricaladapterforuseonanairplaneorautomobile.

•Ifyoucarryanacpoweradapter,detachtheaccordfromittoavoiddamagingthecord.

Traveltipsonairplanes

Ifyoucarryyourcomputerontoanairplane,observethefollowingtips:

•Becarefulabouttheseatinfrontofyouonairplanes.Angleyourcomputerdisplaysothatitdoesnotget
caughtwhenthepersoninfrontofyouleansback.

•Whentakingoff,remembertoturnoffyourcomputerorputitintohibernationmode.

Chapter2.Usingyourcomputer35

•Someairplanesprovideacpoweroutletsthatdonotsupportthewattagenormallyrequiredtocharge
yourcomputer.Ifyouarehavingtroublewithchargingyourcomputeronanairplane,useAirplanePower
Modetoreducethepowerconsumptionofyourcomputer.

ToenableAirplanePowerMode,dothefollowing:

1.StarttheLenovoSettingsprogram.

2.ClickPOWER.

3.LocatetheAirplanePowerModefeatureandfollowtheinstructionsonthescreen.

•Ifyouintendtouseyourcomputerorwirelessservices(suchasInternetandBluetooth),checkwiththe
airlineforrestrictionsandavailabilityofservicesbeforeboardingtheairplane.Iftherearerestrictionson
theuseofcomputerswithwirelessfeaturesontheairplane,youmustabidebythoserestrictions.

TheAirplanemodeissupportedontheWindows10operatingsystem.IntheAirplanemode,allwireless
featuresaredisabled.

ToenabletheAirplanemode,dothefollowing:

1.OpentheStartmenu,andthenclickSettings➙Network&Internet➙Airplanemode.

2.SlidetheAirplanemodecontroltoturniton.

Travelaccessories

Ifyouaretravelingtoanothercountryorregion,youmightwanttoconsideranappropriateacpoweradapter
forthecountryorregiontowhichyouaretraveling.

Topurchasetravelaccessories,goto:

http://www.lenovo.com/accessories

36UserGuide

Chapter3.Enhancingyourcomputer

Thischapterprovidesinstructionsonhowtousehardwaredevicestoexpandyourcomputercapabilities.

FindingThinkPadoptions

Ifyouwanttoexpandthecapabilitiesofyourcomputer,Lenovohasanumberofhardwareaccessories
andupgradestomeetyourneeds.Optionsincludememorymodules,storagedevices,networkcards,port
replicatorsordockingstations,batteries,poweradapters,keyboards,mice,andmore.

ToshopatLenovo,goto:

http://www.lenovo.com/essentials

ThinkPadWiGigDock

TheWirelessGigabit(WiGig)technologyenableswirelesscommunicationsbetweennearbydevicesat
multi-gigabitspeeds.SomecomputermodelshaveawirelessLANcardwithbuilt-inWiGigfeature.These
computermodelscanworkwiththeThinkPadWiGigDockwirelesslytoexpandcomputingcapabilities.

ThinkPadWiGigDockoverview

1Statusindicator:TheindicatorintheThinkPadlogoshowsthestatusofthedock.Theindicatorissolid

onwhenthedockison(innormalmode).

©CopyrightLenovo2017

37

12USB2.0connectors

5USB3.0connector

ConnectUSB-compatibledevices,suchasaUSBkeyboard,aUSBmouse,aUSBstoragedevice,ora
USBprinter.

3Audioconnector:Connectheadphonesoraheadsetwitha3.5-mm(0.14-inch),4-poleplug.

4Power/Connectionbutton:Turnonorturnoffthedock.Youcanalsopressthebuttontoconfirm

theconnection.

68AlwaysOnUSB3.0connector:ConnectUSB-compatibledevicesorchargesomemobiledigital

devicesandsmartphones.

7Security-lockslot:Toprotectyourdockfromtheft,lockyourdocktoadesk,table,orother

non-permanentfixture.Useasecuritycablelockthatfitsthissecurity-lockslot.

9acpowerconnector:Connecttheacpoweradapter.

10HDMIconnector:Connectacompatibledigitalaudiodeviceorvideomonitor,suchasaDVDplayer

oranHDTV.

11DisplayPortconnector:Connectahigh-performancemonitor,adirect-drivemonitor,orotherdevices

thatuseaDisplayPortconnector.

12Ethernetconnector:ConnectthedocktoanEthernetLAN.

38UserGuide

1Emergency-resethole

Ifyourdockstopsresponding,holddownthepowerbuttonforseveralsecondstoturnoffthedock.Ifthe
dockstillcannotbeturnedoff,dothefollowingtoresetthedock:

1.Removetheacpoweradapter.

2.Insertastraightenedpaperclipintotheemergency-resethole.

SettinguptheThinkPadWiGigDock

TosetupyourThinkPadWiGigDock,dothefollowing:

1.Connectthepowercordtotheacpoweradapter.

2.Connecttheacpoweradaptertothepowerconnectorofthedock.

3.Connectthepowercordtoanelectricaloutlet.

4.Turnonthedockbypressingthepowerbutton.

Chapter3.Enhancingyourcomputer39

5.Ifanexternaldisplayisavailable,connecttheexternaldisplaytotheappropriateconnector(HDMIor
DisplayPortconnector)onthedock.Theexternaldisplayshowssomewirelesspairinginstructions
whenyouconnectyourcomputertothedock.

6.Positionyourcomputerclosetothedock,within120cm(47.2inches).Togetthebestperformance,
ensurethat:

•Thedockisplacedwithina60cm(23.6inches)distanceanda120-degreesectorregionrelatively

totherearofthecomputerdisplay.

•Noobjectsarebetweenthedockandthecomputer.

Note:EnsurethattheWiGigdockandyourcomputerareplacedintherecommendedposition.Ifyou
noticeanyofthefollowingconditions,pivotthecomputerdisplayforwardorbackwardslightlyto
achievebetterperformance:

•AmessageisdisplayedindicatingthatthewirelessconnectiontotheWiGigdockisweak.

•ThepointerdriftsontheexternaldisplayconnectedtotheWiGigdock.

•ThecomputerisunexpectedlydisconnectedfromtheWiGigdock.

UsingtheThinkPadWiGigDock

Thissectionintroduceshowtouseandmanagethedock.

ConnectingtotheThinkPadWiGigDock

ToconnectyourcomputertotheThinkPadWiGigdock,dothefollowing:

1.Afterthesetupandpreparation,turnonyourcomputerandthedock.

2.ClicktheactioncentericonintheWindowsnotificationarea.ThenclickConnecttoopenthe
devicelist.

3.Selectyourdockfromthelistofavailabledevices.

4.Whenprompted,pressthepower/connectionbuttononthedocktoconfirmthepairing.

5.Followtheinstructionsonthescreentocompletetheconnection.

Afterestablishingtheinitialconnection,youcanmakefurtherconfigurations.Therefore,wheneverthe
computercomeswithintherequiredrange,itwillautomaticallygetconnectedtothedock.

40UserGuide

DisconnectingfromtheThinkPadWiGigDock

TodisconnectyourcomputerfromtheThinkPadWiGigDock,dothefollowing:

1.ClicktheactioncentericonintheWindowsnotificationarea.ThenclickConnecttoopenthe
devicelist.

2.LocatetheThinkPadWiGigDockandclickDisconnect.

3.Holddownthepowerbuttononthedockforseveralsecondsuntilthedockisturnedoff.

ManagingtheThinkPadWiGigDock

TheWirelessDockManagerprogramenablesyoutomanagethedock.Youcanchangethenameofthe
dock,changetheradiochanneltooptimizethesignalstrength,andsetapasswordtomanagethedock
settings.

TomanagetheThinkPadWiGigDock,dothefollowing:

1.ClicktheStartbuttontoopentheStartmenu.

2.ClickIntel➙IntelWirelessDockManagertostarttheWirelessDockManagerprogram.

3.ClickDockManagement.

4.Followtheinstructionsonthescreentoconfigurethesettings.

Formoreinformation,refertothemanualsthatcomewiththedockandthehelpinformationsystemof
theWirelessDockManagerprogram.

Chapter3.Enhancingyourcomputer41

42UserGuide

Chapter4.Accessibility,ergonomic,andmaintenance information

Thischapterprovidesinformationaboutaccessibility,ergonomic,andcleaningandmaintenance.

Accessibilityinformation

Lenovoiscommittedtoprovidinguserswhohavehearing,vision,andmobilitylimitationswithgreater
accesstoinformationandtechnology.Thissectionprovidesinformationaboutthewaystheseuserscanget
themostoutoftheircomputerexperience.Y oualsocangetthemostup-to-dateaccessibilityinformation
fromthefollowingWebsite:

https://www.lenovo.com/accessibility

Keyboardshortcuts

Thefollowingtablecontainskeyboardshortcutsthatcanhelpmakeyourcomputereasiertouse.

Note:Dependingonyourkeyboard,someofthefollowingkeyboardshortcutsmightnotbeavailable.

KeyboardshortcutFunction

Windowslogokey+U

RightShiftforeightseconds

ShiftfivetimesTurnonorturnoffStickyKeys

NumLockforfivesecondsTurnonorturnoffT oggleKeys

LeftAlt+LeftShift+NumLock

LeftAlt+LeftShift+PrtScn(orPrtSc)TurnonorturnoffHighContrast

OpenEaseofAccessCenter

TurnonorturnoffFilterKeys

TurnonorturnoffMouseKeys

Formoreinformation,gotohttp://windows.microsoft.com/,andthensearchusinganyofthefollowing
keywords:keyboardshortcuts,keycombinations,shortcutkeys.

EaseofAccessCenter

EaseofAccessCenterontheWindowsoperatingsystemenablesyoutoconfigureyourcomputersto
suittheirphysicalandcognitiveneeds.

ToaccessEaseofAccessCenter,dothefollowing:

1.GotoControlPanel,andensurethatyouviewControlPanelusingCategory.

2.ClickEaseofAccess➙EaseofAccessCenter.

3.Choosetheappropriatetoolbyfollowingtheinstructionsonthescreen.

EaseofAccessCentermainlyincludesthefollowingtools:

•Magnifier
Magnifierisausefulutilitythatenlargestheentirescreenorpartofthescreensothatyoucansee

theitemsbetter.

•Narrator
Narratorisascreenreaderthatreadswhatisdisplayedonthescreenaloudanddescribeseventssuchas

errormessages.

©CopyrightLenovo2017

43

•On-ScreenKeyboard
Ifyouprefertotypeorenterdataintoyourcomputerusingamouse,joystick,orotherpointingdevice

insteadofaphysicalkeyboard,youcanuseOn-ScreenKeyboard.On-ScreenKeyboarddisplaysavisual
keyboardwithallthestandardkeys.Y oucanselectkeysusingthemouseoranotherpointingdevice,or
youcantaptoselectthekeysifyourcomputersupportsmulti-touchscreen.

•HighContrast
HighContrastisafeaturethatheightensthecolorcontrastofsometextandimagesonyourscreen.Asa

result,thoseitemsaremoredistinctandeasiertoidentify.

•Personalizedkeyboard
Adjustkeyboardsettingstomakeyourkeyboardeasiertouse.Forexample,youcanuseyourkeyboard

tocontrolthepointerandmakethekeyboardeasiertotypecertainkeycombinations.

•Personalizedmouse
Adjustmousesettingstomakeyourmouseeasiertouse.Forexample,youcanchangethepointer

appearanceandmakeyourmouseeasiertomanagewindows.

SpeechRecognition

SpeechRecognitionenablesyoutocontrolyourcomputerbyvoice.

Usingonlyyourvoice,youcanstartprograms,openmenus,clickobjectsonthescreen,dictatetextinto
documents,andwriteandsende-mails.Everythingyoudowiththekeyboardandmousecanbedonewith
onlyyourvoice.

TouseSpeechRecognition,dothefollowing:

1.GotoControlPanel,andensurethatyouviewControlPanelbyCategory.

2.ClickEaseofAccess➙SpeechRecognition.

3.Followtheinstructionsonthescreen.

Screen-readertechnologies

Screen-readertechnologiesareprimarilyfocusedonsoftwareprograminterfaces,helpsystems,andvarious
onlinedocuments.Foradditionalinformationaboutscreenreaders,seethefollowing:

•UsingPDFswithscreenreaders:
https://www.adobe.com/accessibility.html?promoid=DJGVE

•UsingtheJAWSscreenreader:
http://www.freedomscientific.com/jaws-hq.asp

•UsingtheNVDAscreenreader:
https://www.nvaccess.org/

Screenresolution

Youcanmakethetextandimagesonyourscreeneasiertoreadbyadjustingthescreenresolutionofyour
computer.

Toadjustthescreenresolution,dothefollowing:

1.Right-clickanemptyareaofthedesktopandselectScreenresolution.

2.Followtheinstructionsonthescreen.

Note:Settingaresolutiontoolowmightpreventsomeitemsfromfittingonthescreen.

44UserGuide

Customizableitemsize

Youcanmaketheitemsonyourscreeneasiertoreadbychangingtheitemsize.

•Tochangetheitemsizetemporarily,usetheMagnifiertoolinEaseofAccessCenter.

•Tochangetheitemsizepermanently,dothefollowing:

–Changethesizeofalltheitemsonyourscreen.

1.GotoControlPanel,andensurethatyouviewControlPanelbyCategory.

2.ClickAppearanceandPersonalization➙Display.

3.Changetheitemsizebyfollowingtheinstructionsonthescreen.

4.ClickApply.Thischangewilltakeeffectthenexttimeyoulogintotheoperatingsystem.

–ChangethesizeoftheitemsonaWebpage.

PressandholdCtrl,andthenpresstheplus-signkey(+)toenlargeortheminus-signkey(–)to
reducethetextsize.

–Changethesizeoftheitemsonthedesktoporawindow.

Note:Thisfunctionmightnotworkonsomewindows.
Ifyourmousehasawheel,pressandholdCtrl,andthenscrollthewheeltochangetheitemsize.

Industry-standardconnectors

Yourcomputerprovidesindustry-standardconnectorsthatenableyoutoconnectassistivedevices.

Documentationinaccessibleformats

Lenovoprovideselectronicdocumentationinaccessibleformats,suchasproperlytaggedPDFfilesor
HyperTextMarkupLanguage(HTML)files.Lenovoelectronicdocumentationisdevelopedtoensure
thatvisuallyimpaireduserscanreadthedocumentationthroughascreenreader.Eachimageinthe
documentationalsoincludesadequatealternativetextsothatvisuallyimpaireduserscanunderstandthe
imagewhentheyuseascreenreader.

Ergonomicinformation

Goodergonomicpracticeisimportanttogetthemostfromyourpersonalcomputerandtoavoiddiscomfort.
Arrangeyourworkplaceandtheequipmentyouusetosuityourindividualneedsandthekindofwork
thatyouperform.Inaddition,usehealthyworkhabitstomaximizeyourperformanceandcomfortwhen
usingyourcomputer.

Workinginthevirtualofficemightmeanadaptingtofrequentchangesinyourenvironment.Adaptingto
thesurroundinglightsources,activeseating,andtheplacementofyourcomputerhardware,canhelpyou
improveyourperformanceandachievegreatercomfort.

Thisexampleshowssomeoneinaconventionalsetting.Evenwhennotinsuchasetting,youcanfollow
manyofthesetips.Developgoodhabits,andtheywillserveyouwell.

Chapter4.Accessibility,ergonomic,andmaintenanceinformation45

Generalposture:Makeminormodificationsinyourworkingposturetodetertheonsetofdiscomfort
causedbylongperiodsofworkinginthesameposition.Frequentshortbreaksfromyourworkalsohelp
topreventminordiscomfortassociatedwithyourworkingposture.

Display:Positionthedisplaytomaintainacomfortableviewingdistanceof510mmto760mm(20inchesto
30inches).Avoidglareorreflectionsonthedisplayfromoverheadlightingoroutsidesourcesoflight.Keep
thedisplayscreencleanandsetthebrightnesstolevelsthatenableyoutoseethescreenclearly.Pressthe
brightnesscontrolkeystoadjustdisplaybrightness.

Headposition:Keepyourheadandneckinacomfortableandneutral(vertical,orupright)position.

Chair:Useachairthatgivesyougoodbacksupportandseatheightadjustment.Usechairadjustmentsto

bestsuityourcomfortposture.

Armandhandposition:Ifavailable,usechairarmrestsoranareaonyourworkingsurfacetoprovide
weightsupportforyourarms.Keepyourforearms,wrists,andhandsinarelaxedandneutral(horizontal)
position.Typewithasofttouchwithoutpoundingthekeys.

Legposition:Keepyourthighsparalleltothefloorandyourfeetflatonthefloororonafootrest.

Whatifyouaretraveling?

Itmightnotbepossibletoobservethebestergonomicpracticeswhenyouareusingyourcomputer
whileonthemoveorinacasualsetting.Regardlessofthesetting,trytoobserveasmanyofthetipsas
possible.Sittingproperlyandusingadequatelighting,forexample,helpsyoumaintaindesirablelevels
ofcomfortandperformance.Ifyourworkareaisnotinanofficesetting,ensuretotakespecialnoteof
employingactivesittingandtakingworkbreaks.ManyThinkPadproductsolutionsareavailabletohelp
youmodifyandexpandyourcomputertobestsuityourneeds.Y oucanfindsomeoftheseoptionsat
http://www.lenovo.com/essentials.Exploreyouroptionsfordockingsolutionsandexternalproductsthat
providetheadjustabilityandfeaturesthatyouwant.

Questionsaboutvision?

ThevisualdisplayscreensofThinkPadnotebookcomputersaredesignedtomeetthehigheststandards.
Thesevisualdisplayscreensprovideyouwithclear,crispimagesandlarge,brightdisplaysthatareeasyto
see,yeteasyontheeyes.Anyconcentratedandsustainedvisualactivitycanbetiring.Ifyouhavequestions
oneyefatigueorvisualdiscomfort,consultavision-carespecialistforadvice.

Cleaningandmaintenance

Withappropriatecareandmaintenanceyourcomputerwillserveyoureliably.Thefollowingtopicsoffer
informationtohelpyoukeepyourcomputerintopworkingorder.

Basicmaintenancetips

Herearesomebasicpointsaboutkeepingyourcomputerfunctioningproperly:

•Storepackingmaterialssafelyoutofthereachofchildrentopreventtheriskofsuffocationfromplastic
bags.

•Keepyourcomputerawayfrommagnets,activatedcellularphones,electricalappliances,orspeakers
(morethan13cmor5inches).

•Avoidsubjectingyourcomputertoextremetemperatures(below5°C/41°Forabove35°C/95°F).

•Avoidplacinganyobjects(includingpaper)betweenthedisplayandthekeyboardorthepalmrest.

•Donotturnyourcomputeroverwhentheacpoweradapterispluggedin,otherwise,itcouldbreak
theadapterplug.

46UserGuide

•Beforemovingyourcomputer,besuretoremoveanymedia,turnoffattacheddevices,anddisconnect
cordsandcables.

•Whenpickingupyouropencomputer,holditbythebottom.Donotpickuporholdyourcomputerby
thedisplay.

•OnlyanauthorizedThinkPadrepairtechnicianshoulddisassembleandrepairyourcomputer.

•Donotmodifyortapethelatchestokeepthedisplayopenorclosed.

•Avoiddirectlyexposingyourcomputerandperipheralstotheairfromanappliancethatcanproduce
negativeions.Whereverpossible,groundyourcomputertofacilitatesafeelectrostaticdischarge.

Cleaningyourcomputer

Itisagoodpracticetocleanyourcomputerperiodicallytoprotectthesurfacesandensuretrouble-free
operation.

Cleaningthecomputercover:Wipeitwithalint-freeclothdampenedinmildsoapandwater.Avoid
applyingliquidsdirectlytothecover.

Cleaningthekeyboard:Wipethekeysonebyonewithalint-freeclothdampenedinmildsoapandwater.
Ifyouwipeseveralkeysatatime,theclothmighthookontoanadjacentkeyandpossiblydamageit.Avoid
sprayingcleanerdirectlyontothekeyboard.Toremoveanycrumbsordustfrombeneaththekeys,youcan
useacamerablowerwithabrushorusecoolairfromahairdryer.

Cleaningthecomputerscreen:Scratches,oil,dust,chemicals,andultravioletlightcanaffectthe
performanceofyourcomputerscreen.Useadry,softlint-freeclothtowipethescreengently.Ifyouseea
scratchlikemarkonyourscreen,itmightbeastain.Wipeordustthestaingentlywithasoft,drycloth.Ifthe
stainremains,moistenasoft,lint-freeclothwithwateroreyeglasscleaner,butdonotapplyliquidsdirectly
toyourcomputerscreen.Ensurethatthecomputerscreenisdrybeforeclosingit.

Chapter4.Accessibility,ergonomic,andmaintenanceinformation47

48UserGuide

Chapter5.Security

Thischapterprovidesinformationabouthowtoprotectyourcomputerfromunauthorizeduse.

Usingpasswords

Youcanhelppreventyourcomputerfromunauthorizedusebyusingpasswords.Afteryousetapassword,a
promptisdisplayedonthescreeneachtimeyouturnonthecomputer.Enteryourpasswordattheprompt.
Youcannotusethecomputerunlessyoutypethecorrectpassword.

Ifyouhavesetapower-onpassword,asupervisorpassword,oraharddiskpassword,itunlocks
automaticallywhenthecomputerresumesfromsleepmode.

Note:IfaWindowspasswordhasbeenset,youarepromptedtoenteritwhenthecomputerresumes
fromsleepmode.

Passwordsintroduction

Power-onpassword

Youcansetapower-onpasswordtohelpprotectyourcomputeragainstunauthorizedaccess.

Ifyousetapower-onpassword,thepasswordpromptisdisplayedonthescreenwheneveryouturnonthe
computer.Youmustenterthecorrectpasswordtostartusingthecomputer.

Whenthisiconisdisplayed,typeapower-onpasswordorasupervisorpassword.

Supervisorpassword

ThesupervisorpasswordprotectsthesysteminformationstoredintheThinkPadSetupprogram.Ifyouhave
setasupervisorpassword,noonecanchangetheconfigurationofthecomputerwithoutthepassword.It
providesthefollowingsecurityfeatures:

•Ifonlyasupervisorpasswordisset,apasswordpromptisdisplayedwhenyoutrytostarttheThinkPad
Setupprogram.UnauthorizeduserscannotaccesstheThinkPadSetupprogramwithoutthepassword.

•Thesystemadministratorcanusethesupervisorpasswordtoaccessacomputereveniftheuserofthat
computerhassetapower-onpassword.Thesupervisorpasswordoverridesthepower-onpassword.

•ThesystemadministratorcansetthesamesupervisorpasswordonmanyThinkPadnotebookcomputers
tomakeadministrationeasier.

Harddiskpasswords

Settingaharddiskpasswordpreventsunauthorizedaccesstothedataontheharddiskdrive.When
aharddiskpasswordisset,youarepromptedtotypeavalidpasswordeachtimeyoutrytoaccessthe
harddiskdrive.

Thefollowingtwotypesofharddiskpasswordscanhelpprotecttheinformationstoredonthestoragedrive:

•Userharddiskpassword
Ifauserharddiskpasswordhasbeenset,butnomasterharddiskpasswordhasbeen,theusermust

entertheuserharddiskpasswordtoaccessfilesandapplicationsonthestoragedrive.

•Masterharddiskpassword

©CopyrightLenovo2017

49

Themasterharddiskpasswordalsorequiresauserharddiskpassword.Themasterharddiskpassword
issetandusedbyasystemadministrator.Itenablestheadministratortoaccessanystoragedrivein
asystemlikeamasterkey.Theadministratorsetsthemasterpassword;thenassignauserpassword
foreachcomputerinthenetwork.Theusercanthenchangetheuserpasswordasdesired,butthe
administratorstillcangetaccessbyusingthemasterpassword.

Whenamasterharddiskpasswordisset,onlytheadministratorcanremovetheuserharddiskpassword.

Whenthisiconisdisplayed,typeauserharddiskpassword.Totypeamasterharddiskpassword,

pressF1.Whentheiconchangesto,typethemasterharddiskpassword.Toreturntotheicon

,pressF1again.

Tipsonusingtheharddiskpasswords:

•Youcansettheminimumlengthofaharddiskpassword.

•Ifyousetaharddiskpasswordofoversevencharacters,thestoragedrivecanbeusedonlywitha
computerthatcanrecognizeaharddiskpasswordofoversevencharacters.Ifyoutheninstallthe
storagedriveinacomputerthatcannotrecognizeaharddiskpasswordthatcontainsmorethanseven
characters,youcannotaccessthedrive.

•Recordyourpasswordandstoreitinasafeplace.Ifyouforgettheuserharddiskpassword,orbothuser
andmasterharddiskpasswords,Lenovocannotresetyourpasswordsorrecoverdatafromthestorage
drive.YoumusttakeyourcomputertoaLenovoreselleroramarketingrepresentativetohavethestorage
drivereplaced.Proofofpurchaseisrequired,andafeewillbechargedforpartsandservice.

Notes:TheeDrivestoragedrivesorTrustedComputingGroup(TCG)Opal-compliantstoragedrivesprovide
self-encryptioncapabilitiestosecureyourdata.

•IfaTCGOpal-compliantstoragedriveandaTCGOpalmanagementsoftwareprogramareinstalled,and
theTCGOpalmanagementsoftwareprogramisactivated,theharddiskpasswordisnotavailable.

•IfaneDrivestoragedriveisinstalledinyourcomputer,andyourcomputerispreinstalledwiththe
Windows10operatingsystem,theharddiskpasswordisnotavailable.

Setting,changing,orremovingapassword

Beforeyoustart,printtheseinstructions.

Toset,change,orremoveapassword,dothefollowing:

1.Restartthecomputer.Whenthelogoscreenisdisplayed,pressF1tostarttheThinkPadSetupprogram.

2.SelectSecurity➙Passwordbyusingthedirectionalkeys.

3.Dependingonthepasswordtype,selectPower-onPassword,SupervisorPassword,orHarddiskx
Password.

4.Followtheinstructionsonthescreentoset,change,orremoveapassword.

Youmightwanttorecordyourpasswordandstoreitinasafeplace.Otherwise,ifyouforgetthepassword,
youhavetotakeyourcomputertoaLenovoreselleroramarketingrepresentativetohavethepassword
canceled.

M.2solid-statedrivesecurity

Toprotectthecomputerfromunauthorizedsecurityattacks,refertothefollowingtipstoenhancesecurity:

50UserGuide

•Setapower-onpasswordaswellasaharddiskpassword.Forsecurity,alongerpasswordis
recommended.

•TheM.2solid-statedrivebuiltintoyourcomputercanbeprotectedbyUEFIBIOS.Toprovidereliable
security,usethesecuritychipandasecurityprogramwiththeT rustedPlatformModule(TPM)
managementfeature.See“Settingthesecuritychip”onpage51

.

•IfaDiskEncryptionstoragedriveisinstalledinyourcomputer,ensuretoprotectthecontentsofyour
computerfromunauthorizedaccessbyuseofdriveencryptionsoftware,suchasMicrosoftWindows
BitLocker

®

DriveEncryption.

•Beforeyoudisposeof,sell,orhandoveryourcomputer,deletethedatastoredonit.Formoreinformation,
see“Deletingdatafromyourstoragedrive”onpage54

.

UsingWindowsBitLockerDriveEncryption

Tohelpprotectyourcomputeragainstunauthorizedaccess,usethedriveencryptionsoftware,suchas
WindowsBitLockerDriveEncryption.

WindowsBitLockerDriveEncryption(referredtoasBitLocker)isanintegralsecurityfeatureofsomeeditions
oftheWindowsoperatingsystem.Itcanhelpyouprotecttheoperatingsystemanddatastoredonyour
computer,evenifyourcomputerislostorstolen.BitLockercanencryptalluserandsystemfiles,including
theswapandhibernationfiles.

BitLockerusestheTPMtoprovideenhancedprotectionforyourdataandtoensureearlybootcomponent
integrity.AcompatibleTPMisdefinedasaV2.0TPM.

TochecktheBitLockerstatus,gotoControlPanel,viewControlPanelbyCategory,andclickSystemand
Security➙BitLockerDriveEncryption.

Formoreinformation,seethehelpsystemoftheWindowsoperatingsystem,orsearchfor“Microsoft
WindowsBitLockerDriveEncryptionStep-by-StepGuide”ontheMicrosoftWebsite.

DiskEncryptionsolid-statedrive

SomemodelsmightcontaintheDiskEncryptionsolid-statedrive.Thisencryptiontechnologyhelpsto
protectyourcomputeragainstsecurityattacksonmedia,NANDflash,ordevicecontrollersbyuseofa
hardwareencryptionchip.Fortheefficientuseoftheencryptionfeature,setaharddiskpasswordforthe
internalstoragedrive.

Settingthesecuritychip

Strictsecurityrequirementsareimposedonnetworkclientcomputersthattransferconfidentialinformation
electronically.Dependingontheoptionsyouordered,yourcomputermighthaveanembeddedsecuritychip
(acryptographicmicroprocessor).Withthesecuritychip,youcandothefollowing:

•Protectyourdataandsystem

•Strengthenaccesscontrols

•Securecommunications

Beforeyoustart,printtheseinstructions.

TosetanitemontheSecurityChipsubmenu,dothefollowing:

1.Restartthecomputer.Whenthelogoscreenisdisplayed,pressF1tostarttheThinkPadSetupprogram.

2.SelectSecurity➙SecurityChipbyusingthedirectionalkeys.

3.PressEnter.TheSecurityChipsubmenuopens.

Chapter5.Security51

4.Movetoanitemyouwanttosetbyusingthedirectionalkeys.Whentheitemishighlighted,pressEnter.

5.Setotheritemsthatyouwanttoset.

6.PressF10.ASetupConfirmationwindowisdisplayed.SelectYestosavetheconfigurationchanges
andexit.

Notes:

•EnsurethatthesupervisorpasswordhasbeensetinThinkPadSetup.Otherwiseanyonecanchangethe
settingsforthesecuritychip.

•Whenyouclearthesecuritychip,turnoffyourcomputerandthenturnitonagainafteryousetthe
securitychiptoActive.Otherwise,theClearSecurityChipoptionisnotdisplayed.

Usingthefingerprintreader

Dependingonthemodel,yourcomputermighthaveafingerprintreader.Fingerprintauthenticationcan
replaceyourpasswords,suchastheWindowspassword,power-onpassword,andharddiskpassword.In
thisway,youcanlogintoyourcomputersimplyandsecurely.

Youcansetthefingerprintreaderinthefingerprintprogramifavailable.Youalsocanchangethesettings
intheThinkPadSetupprogram.TochangethesettingsintheThinkPadSetupprogram,see“Configuring
ThinkPadSetup”onpage58

Enrollingyourfingerprints

Toenablefingerprintauthentication,enrollyourfingerprintsfirst.Duringtheenrollment,thefingerprintsare
associatedwiththeWindowspasswordautomatically.Itisrecommendedthatyouenrollmorethanone
fingerprintincaseofanyinjuriestoyourfingers.

.

Toenrollyourfingerprints,dothefollowing:

1.OpentheStartmenuandthenclickSettings➙Accounts➙Sign-inoptions.

2.Followtheinstructionsonthescreentofinishtheenrollment.

Scanningyourfinger

Toscanyourfinger,tapthefingerprintreaderwiththetopjointofyourfingerandholdyourfingertherefor
oneortwosecondswithalittlepressure.Thenliftthefingertocompleteonescan.

52UserGuide

Fingerprintreaderindicator

1Off:Thefingerprintreaderisnotreadyfortapping.

2Solidgreen:Thefingerprintreaderisreadyfortapping.

3Amber,blinking:Thefingerprintcannotbeauthenticated.

Associatingyourfingerprintswithyourpower-onpasswordandharddiskpassword

Toassociateyourfingerprintswithyourpower-onpasswordandharddiskpassword,manuallycreatea
connectionbydoingthefollowing:

1.Turnoffandthenturnonthecomputer.

2.Whenprompted,scanyourfingeronthefingerprintreader.

3.Enteryourpower-onpassword,harddiskpassword,orbothasrequired.Theconnectioniscreated.

Whenyoustartthecomputeragain,youcanuseyourfingerprintstologintothecomputerwithnoneedto
enteryourWindowspassword,power-onpassword,andharddiskpassword.

Attention:Ifyoualwaysuseyourfingerprinttologintothecomputer,youmightforgetyourpasswords.
Writedownyourpasswords,andkeeptheminasafeplace.Ifyouforgetyourpower-onpassword,
youmusttakeyourcomputertoaLenovo-authorizedserviceroramarketingrepresentativetohavethe
passwordcanceled.Ifyouforgetyourharddiskpassword,Lenovocannotresetyourpasswordorrecover
datafromthestoragedrive.YoumusttakeyourcomputertoaLenovo-authorizedserviceroramarketing
representativetohavethestoragedrivereplaced.Proofofpurchaseisrequired,andafeewillbecharged
forpartsandservice.

Maintainingthefingerprintreader

Thefollowingactionscoulddamagethefingerprintreaderorcauseitnottoworkproperly:

•Scratchingthesurfaceofthereaderwithahard,pointedobject

•Scrapingthesurfaceofthereaderwithyourfingernailoranythinghard

•Usingortouchingthereaderwithadirtyfinger

Ifyounoticeanyofthefollowingconditions,gentlycleanthesurfaceofthereaderwithadry,soft,lint-free
cloth:

•Thesurfaceofthereaderisdirtyorstained.

•Thesurfaceofthereaderiswet.

•Thereaderoftenfailstoenrollorauthenticateyourfingerprint.

Chapter5.Security53

Ifyourfingerhasanyofthefollowingconditions,youmightnotbeabletoregisterorauthenticateit:

•Yourfingeriswrinkled.

•Yourfingerisrough,dry,orinjured.

•Yourfingerisstainedwithdirt,mud,oroil.

•Thesurfaceofyourfingerisdifferentfromtheonewhenyouenrolledyourfingerprint.

•Yourfingeriswet.

•Yourfingerthatyouarecurrentlyusinghasnotbeenenrolledbefore.

Toimprovethesituation,trythefollowing:

•Cleanorwipeyourhandstoremoveanyexcessdirtormoisturefromthefingers.

•Enrollanduseadifferentfingerforauthentication.

Deletingdatafromyourstoragedrive

Someofthedatastoredonthestoragedrivemightbesensitive.Handingyourcomputerovertosomeone
elsewithoutdeletingtheinstalledsoftware,suchasoperatingsystemsandprograms,mightevenviolate
thelicenseagreements.Besuretodeletedatastoredonthestoragedrivebeforeyoudisposeof,sell,
orhandoveryourcomputer.

Youcanusethefollowingmethodstodeletedatafromthestoragedrive:

•MovethedatatotheRecycleBin,andthenemptytheRecycleBin.

•Formatyourstoragedrive,usingthesoftwaretoinitializeit.

•UsetherecoveryprogramprovidedbyLenovotobringthestoragedrivebacktothefactorydefault
settings.

Theseoperations,however,onlychangethefilelocationofthedata;theydonotdeletethedataitself.The
dataisstillthere,eventhoughitseemstobelost.Thus,itissometimespossibletoreadthedatabyuseof
specialsoftwarefordatarecovery.Thereisariskthatpeopleofbadfaithmightreadandmisusethecritical
dataonstoragedrivesforunexpectedpurposes.

Topreventleakageofdata,itisimportantthatyoudeleteallthedatafromtheharddiskdrivewhenyou
disposeof,sell,orhandoveryourcomputer.Youcandestroythedataphysicallybysmashingtheharddisk
drivewithahammer,ormagneticallybymeansofstrongmagneticpower,thusmakingthedataunreadable.
Butitisrecommendedthatyouusethesoftware(payware)orservice(payservice)developedforthat
purpose.Theprocessmighttakeseveralhours.

Fordisposingofdataonthesolid-statedrive,LenovoprovidestheDriveEraseUtilityforResettingthe
CryptographicKeyandErasingtheSolidStateDrivetool.

SomecomputersmightsupportaDiskEncryptionharddiskdriveorEncryptionsolid-statedriveandhave
suchadriveinstalled.Youcanlogicallydisposeofallthedataonthedriveinashorttimebyerasingthe
cryptographickey.Thedataencryptedwiththeoldkeyisnotphysicallyerasedbutremainsonthedrive;
however,itcannotbedecryptedwithouttheoldkey.ThisfeatureisalsoavailablewiththeDriveEraseUtility
forResettingtheCryptographicKeyandErasingtheSolidStateDrivetool.

Usingfirewalls

Ifyoursystemispreinstalledwithafirewallprogram,itprotectsagainstcomputerInternetsecuritythreats,
unauthorizedaccess,intrusions,andInternetattacks.Italsoprotectsyourprivacy.

54UserGuide

Formoreinformationabouthowtousethefirewallprogram,seethehelpsystemthatcomeswiththe
program.

Protectingdataagainstviruses

Lenovoprovidesafullversionofantivirussoftwareonyourcomputerwithafree30-daysubscription.After
30days,youmustrenewthelicensetocontinuereceivingtheantivirussoftwareupdates.

Formoreinformationaboutyourantivirussoftware,seethehelpsystemofyourantivirussoftware.

Chapter5.Security55

56UserGuide

Chapter6.Advancedconfiguration

Thischapterprovidesinformationtohelpyoufurtherconfigurethecomputer:

InstallingtheWindows10operatingsystem

Insomesituations,youmightneedtoinstallanewoperatingsystem.Thistopicprovidesinstructions
onhowtoinstallaWindows10operatingsystem.

Beforeyoustart,printtheseinstructions.

Attention:Theprocessofinstallinganewoperatingsystemdeletesallthedataonyourinternalstorage
drive,includingthedatathatwerestoredinahiddenfolder.

ToinstalltheWindows10operatingsystem,dothefollowing:

1.Connectthedrivethatcontainstheoperatingsysteminstallationprogramtothecomputer.

2.StarttheThinkPadSetupprogram.See“UsingtheThinkPadSetupprogram”onpage58.

3.SelectStartup➙BoottodisplaytheBootPriorityOrdersubmenu.

4.Selectthedrivethatcontainstheoperatingsysteminstallationprogram,forexample,USBHDD.
ThenpressEsc.

5.SelectRestartandensurethatOSOptimizedDefaultsisenabled.ThenpressF10tosavethesettings
andexittheThinkPadSetupprogram.

6.Followtheon-screeninstructionstoinstallthedevicedriversandnecessaryprograms.See“Installing
devicedrivers”onpage57.

7.Afterinstallingthedevicedrivers,applyWindowsUpdatetogetthelatestmodules,forexamplethe
securitypatches.

8.Dependingonyourpreference,installLenovoprograms.

Note:Afterinstallingtheoperatingsystem,donotchangetheinitialUEFI/LegacyBootsettinginthe
ThinkPadSetupprogram.Otherwise,theoperatingsystemwillnotstartcorrectly.

WhenyouinstalltheWindows10operatingsystem,youmightneedoneofthefollowingcountryorregion
codes:

CountryorregionCodeCountryorregionCode

ChinaSC

DenmarkDKNorway

FinlandFI

FranceFR

GermanyGR

ItalyIT

JapanJP

NetherlandsNL

SpainSP

SwedenSV

TaiwanandHongKong

UnitedStatesUS

NO

TC

Installingdevicedrivers

Devicedriversareprogramsthatcontaininstructionsfortheoperatingsystemabouthowtooperateor
“drive”acertainpieceofhardware.Eachhardwarecomponentonyourcomputerhasitsownspecific

©CopyrightLenovo2017

57

driver.Ifyouaddacomponent,theoperatingsystemmustbeinstructedonhowtooperatethatpieceof
hardware.Afteryouinstallthedriver,theoperatingsystemcanrecognizethehardwarecomponentand
understandhowtouseit.

Note:Becausedriversareprograms,likeanyotherfileonyourcomputer,theyaresusceptibletocorruption
andmightnotperformproperlyifcorruptionoccurs.

Itisnotalwaysnecessarytodownloadthelatestdrivers.However,youshoulddownloadthelatestdriverfor
acomponentwhenyounoticepoorperformancefromthatcomponentorwhenyouaddedacomponent.
Thisactionmighteliminatethedriverasthepotentialcauseofaproblem.

GettingthelatestdriversfromtheWebsite

YoucandownloadandinstallupdateddevicedriversfromtheLenovoSupportWebsitebydoingthe
following:

1.Gotohttp://www.lenovo.com/support.

2.Selecttheentryforyourcomputerandthenfollowtheinstructionsonthescreentodownloadand
installnecessarysoftware.

GettingthelatestdriversusingLenovoCompanion

ThesystemupdatefunctionofLenovoCompanionhelpsyoukeepthesoftwareonyourcomputer
up-to-date.UpdatepackagesarestoredonLenovoserversandcanbedownloadedfromtheLenovo
SupportWebsite.Updatepackagescancontainapplications,devicedrivers,UEFIBIOSflashes,orsoftware
updates.WhenLenovoCompanionconnectstotheLenovoSupportWebsite,theprogramautomatically
recognizesthefollowinginformationanddetermineswhatupdatesareavailableforyourcomputer:

•Machinetypeandmodelofyourcomputer

•Installedoperatingsystem

•Languageoftheoperatingsystem

LenovoCompanionthendisplaysalistofupdatepackagesandcategorizeseachupdateascritical,
recommended,oroptionaltohelpyouunderstandtheimportance.Youhavecompletecontrolofwhich
updatestodownloadandinstall.Afteryouselecttheupdatepackagesyouwant,LenovoCompanion
automaticallydownloadsandinstallstheupdates.

LenovoCompanionispreinstalledonyourcomputerandisreadytorun.Theonlyprerequisiteisanactive
Internetconnection.Youcanstarttheprogrammanually,oryoucanusetheschedulefeaturetoenable
theprogramtosearchforupdatesautomaticallyatspecifiedintervals.Youalsocanpredefinescheduled
updatestosearchbythecriticalseveritylevelsothelistyouchoosefromcontainsonlythoseupdate
typesthatyouneed.

FormoreinformationabouthowtouseLenovoCompanion,seethehelpsystemoftheprogram.

UsingtheThinkPadSetupprogram

TheThinkPadSetupprogramenablesyoutoselectthepreferredsettingsforyourcomputerthrough
configuringtheBIOS.

ConfiguringThinkPadSetup

TheThinkPadSetupprogrammenulistsvariousitemsaboutsystemconfiguration.

Attention:Thedefaultconfigurationsarealreadyoptimizedforyou.Improperchangeoftheconfigurations
mightcauseunexpectedresults.

58UserGuide

ToconfigureThinkPadSetup,dothefollowing:

1.Restartthecomputer.Whenthelogoscreenisdisplayed,pressF1.TheThinkPadSetupprogramstarts.

Note:Ifyouarerequiredtoenterthesupervisorpassword,enterthecorrectpassword.Youalsocan
pressEntertoskipthepasswordpromptandstarttheThinkPadSetupprogram.Ifyoudonotenterthe
password,youcannotchangetheconfigurationsthatareprotectedbythesupervisorpassword.

2.Usethearrowkeystoselectatab;orusethearrowkeystolocateanitemandpressEntertoselect
it.Thenthesupportedsubmenuisdisplayed.

3.Defaultvaluesareinboldface.Setthevalueofanitembydoingoneofthefollowing:

•PressF6tochangetoahighervalue.

•PressF5tochangetoalowervalue.

4.PresstheEsckeytoexitthesubmenuandreturntotheparentmenu.Thenusethesamemethod
mentionedabovetochangeotherconfigurations.

5.Whenyoucompletetheconfiguration,pressF10tosaveandexit.YoualsocanselecttheRestarttabin
theThinkPadSetupmenu,andrestartyourcomputerwithoneoftheprovidedoptions.

YoucanpressF9torestoretothedefaultsettings.

Changingthestartupsequence

Insomecases,youmighthavetochangethestartupsequencesothatthecomputerstartsfromadesired
devicewhenpoweredon.Readthistopictolearnhowtochangethecomputerstartupsequence.

Attention:

•Afteryouchangethestartupsequence,ensurethatyouselectthecorrectdeviceduringacopy,asave,or
aformatoperation.Ifyouselectthewrongdevice,thedataonthatdevicemightbeerasedoroverwritten.

•IfyouareusingtheWindowsBitLockerDriveEncryptionfeatureandyourcomputerhasaTrusted
PlatformModule,donotchangethestartupsequence.BitLockerDriveEncryptionlocksthecomputer
whenitdetectsthechangeofstartupsequence.

Tochangethestartupsequence,dothefollowing:

1.AccesstheThinkPadSetupprogramandselectStartup➙Boot.ThenpressEnter.Thedefaultdevice
orderlistisdisplayed.

2.Setthestartupsequenceasyoudesired.

3.PressF10tosavethechangesandrestartthesystem.

Youalsocanchangethestartupsequencetemporarilybydoingthefollowing:

1.Turnoffthecomputer.

2.Turnonthecomputer.Whenthelogoscreenisdisplayed,presstheF12key.

3.Selectthedevicethatyouwantthecomputertostartfrom.ThenpressEnter.

Note:TheBootmenuwillbedisplayedifthecomputercannotstartfromanydevicesortheoperating
systemcannotbefound.

UpdatingtheUEFIBIOS

TheUEFIBIOSisthefirstprogramthatthecomputerrunswhenthecomputeristurnedon.TheUEFIBIOS
initializesthehardwarecomponents,andloadstheoperatingsystemandotherprograms.

Chapter6.Advancedconfiguration59

Whenyouinstallanewprogram,devicedriver,orhardwarecomponent,youmightbeinformedtoupdate
theUEFIBIOS.Y oucanupdatetheUEFIBIOSbystartingyourcomputerfromaflashupdatediscoraflash
updateprogramrunningintheWindowsenvironment.

Therequirementsforflashupdateareasfollows:

•ThecomputermustbestartedoverLAN.

•ThecomputermustbeengagedinthePrebooteXecutionEnvironment(PXE).

•Anetwork-managementprogrammustbeinstalledonthecomputerofthenetworkadministrator.

ForinstructionsonhowtoupdatetheUEFIBIOS,gotohttp://www.lenovo.com/support.

BIOSmenu

ThistopicintroducesthefollowingBIOSmenusofyourcomputer:

•Mainmenu

•Configmenu

•Date/Timemenu

•Securitymenu

•Startupmenu

•Restartmenu

Note:Dependingonthemodelandoperatingsystem,themenuitemsandthedefaultvaluemightchange
withoutnotice.

Mainmenu

WhenyouentertheThinkPadSetupprogram,youfirstseetheMainmenuasfollows:

Note:TheBIOSmenuitemsmightchangewithoutnotice.Dependingonthemodel,thedefaultvalue

mightvary.

•UEFIBIOSVersion

•UEFIBIOSDate

•EmbeddedControllerVersion

•MEFirmwareVersion

•MachineT ypeModel

•System-unitserialnumber

•Systemboardserialnumber

•AssetT ag

•CPUT ype

•CPUSpeed

•InstalledMemory

•UUID

•MACAddress(InternalLAN)

•Preinstalledoperatingsystemlicense

•UEFISecureBoot

•OA3ID

•OA2

60UserGuide

Configmenu

Note:TheBIOSmenuitemsmightchangewithoutnotice.Dependingonthemodelandoperatingsystem,

themenuitemsandthedefaultvaluemightvary.

Network

•WakeOnLAN
Values:Disabled,AConly,ACandBattery
Descriptions:Thenetworkadministratorcanturnonacomputerfromamanagementconsolebyusing

theWakeonLANfeature.IfyouselectACOnly,theWakeonLANfeatureisenabledonlywhentheac
poweradapterisattached.IfyouselectACandBattery,theWakeonLANfeatureisenabledwithany
powersources.

Notes:

–ThemagicpackettypeWakeonLANrequiresthattheacpowerisattached.
–TheWakeonLANfeaturedoesnotworkwhentheharddiskpasswordisset.

•EthernetLANOptionROM
Values:Disabled,Enabled
Descriptions:TheEthernetLANOptionROMenablesthestartupfromanintegratednetworkdevice.This

menuisdisplayedonlyinLegacyOnlybootmodeorBothbootmodewithLegacyfirst.

•UEFIIPv4NetworkStack
Values:Disabled,Enabled
Descriptions:EnableordisableInternetProtocolVersion4(IPv4)networkstackforUEFIenvironment.

ThismenuisdisplayedonlyinUEFIOnlybootmodeorBothbootmodewithUEFIfirst.

•UEFIIPv6NetworkStack
Values:Disabled,Enabled
Descriptions:EnableordisableInternetProtocolVersion6(IPv6)networkstackforUEFIenvironment.

ThismenuisdisplayedonlyinUEFIOnlybootmodeorBothbootmodewithUEFIfirst.

•UEFIPXEBootPriority
Values:IPv6First,IPv4First
Descriptions:SelectnetworkstackpriorityforUEFIPXEboot.ThismenuisdisplayedonlyinUEFIOnly

bootmodeorBothbootmodewithUEFIfirst,whenIPv6andIPv4stacksarebothenabled.

•WakebyWiGigDock
Values:Disabled,Enabled
Descriptions:Enableordisablethewake-upfunctionoftheThinkPadWiGigDock.

•WirelessAutoDisconnection
Values:Disabled,Enabled
Descriptions:EnableordisabletheWirelessAutoDisconnectionfeaturewhentheEthernetcableis

attached.IfyouselectEnabled,theWirelessLANandWiGigfunctionsareautomaticallyturnedoff
whentheEthernetcableisattached.

Note:TheWirelessAutoDisconnectionfeatureisnotsupportedfortheEthernetconnectionthrougha
USBport.

•MACaddressPassThrough
Values:Disabled,Enabled
Descriptions:EnableordisabletheMACAddressPassThroughfunctionwhenadockisattached.Ifyou

selectEnabled,thedockEthernetwillusethesameMACaddressastheinternalEthernetLAN.

Chapter6.Advancedconfiguration61

USB

•USBUEFIBIOSSupport
Values:Disabled,Enabled
Descriptions:EnableordisablethebootsupportforUSBstoragedevices.

•AlwaysOnUSB
Values:Disabled,Enabled
Descriptions:SelectEnabledtochargedevicesthroughtheAlwaysOnUSBconnectorsevenwhenthe

computeristurnedoff,insleepmode,orinhibernationmode.

Note:USB-wake-upfunctionisnotsupportedonAlwaysOnUSBconnectors.

•–ChargeinBatteryMode
Values:Disabled,Enabled
Descriptions:SelectEnabledtochargedevicesthroughtheAlwaysOnUSBconnectorsevenwhenthe

computerisinhibernateorshutdownstateandinbatterymode.

Keyboard/Mouse

•TrackPoint
Values:Disabled,Enabled
Descriptions:Enableordisablethebuilt-inTrackPointpointingdevice.

Note:Ifyouwanttouseanexternalmouse,selectDisabled.

•Trackpad
Values:Disabled,Enabled
Descriptions:Enableordisablethebuilt-intrackpad.

Note:Ifyouwanttouseanexternalmouse,selectDisabled.

•FnandCtrlKeyswap
Values:Disabled,Enabled
Descriptions:IfyouselectEnabled,theFnkeyworksastheCtrlkeyandtheCtrlkeyworksastheFnkey.

•FnStickykey
Values:Disabled,Enabled
Descriptions:IfyouselectEnabled,youcanpresstheFnkey(insteadofpressandhold)tokeepit

inapressedcondition.Thenpressthefunctionkeyyouwant.Theactionisequivalenttopressing
thefunctionkeysimultaneouslywiththeFnkey.

•F1–F12asprimaryfunction
Values:Disabled,Enabled
Descriptions:IfyouselectEnabled,pressingthefunctionkeysdirectlyinputsF1–F12.Ifyouselect

Disabled,pressingthefunctionkeysdirectlyinitiatesthespecialfunctionprintedasanicononeach
key.Totemporarilyswitchtheabovetwofunctions,pressFn+Esc.

Display

•BootDisplayDevice
Values:ThinkPadLCD,ExternalDisplay

62UserGuide

Descriptions:Selectthedisplaydevicethatyouwanttoactivateatboottime.Thisselectioniseffective
forboottime,passwordprompt,andThinkPadSetup.YoucanattachanexternaldisplaytotheUSB-C
connectororHDMIconnectoronyourcomputer.Ifmultipledisplaysareattached,thefirstrecognized
onewillbeactivatedatboottime.

•T otalGraphicsMemory
Values:256MB,512MB
Descriptions:AllocatethetotalmemorywhichIntelinternalgraphicsshares.

Note:Ifyouselect512MB,themaximumusablememorymightbereducedonthe32–bitoperating
system.

•BootTimeExtension
Values:Disabled,1second,2seconds,3seconds,5seconds,10seconds,
Descriptions:Duringthebootprocess,thecomputermightnotdetecttheexternalmonitorsthatneed

moretimetogetready.Selecthowlongyouwanttoextendthebootprocess.

Power

•IntelSpeedStep

®

technology

Values:Disabled,Enabled
Descriptions:SelectthemodeofIntelSpeedSteptechnologyatruntime.

–ModeforAC

Values:MaximumPerformance,BatteryOptimized
Descriptions:MaximumPerformance:Alwayshighestspeed

–ModeforBattery

Values:MaximumPerformance,BatteryOptimized
Descriptions:BatteryOptimized:Alwayslowestspeed

•AdaptiveThermalManagement
Values:MaximizePerformance,Balanced
Descriptions:Selectathermalmanagementschemetouse.Theschemeaffectsfansound,temperature,

andperformance.

•CPUPowerManagement
Values:Disabled,Enabled
Descriptions:Enableordisablethepower-savingfeaturethatstopsthemicroprocessorclock

automaticallywhentherearenosystemactivities.Normally,itisnotnecessarytochangethesetting.

•PowerOnwithACAttach
Values:Disabled,Enabled
Descriptions:Enableordisableafeaturethatturnsonthecomputerwhentheacpoweradapteris

attached.

•DisableBuilt-inBattery
Values:Y es,No
Descriptions:Temporarilydisablethebuilt-inbatteryforservicingthesystem.Afterselectingthisitem,

thesystemwillbeautomaticallypoweredoff,thenreadytobeserviced.

Note:Thebuilt-inbatterywillbeautomaticallyenabledwhentheacpoweradapterisreconnected.

Chapter6.Advancedconfiguration63

BeepandAlarm

•PasswordBeep
Values:Disabled,Enabled
Descriptions:Enableordisableabeepwhenthecomputeriswaitingforapower-on,harddisk,or

supervisorpassword.Differentbeepsremindyouthatthepasswordyouenteredisrightorwrong.

•KeyboardBeep
Values:Disabled,Enabled
Descriptions:Enableordisableabeepwhenunmanageablekeycombinationsarepressed.

Thunderbolt(TM)3

•WakebyThunderbolt(TM)3
Values:Disabled,Enabled
Descriptions:EnableordisableWakeFeaturewithThunderbolt(TM)3Port.IfyouselectEnabled,the

batterylifeduringthelowpowerstatusmightbecomeshorter.

•Securitylevel
Values:NoSecurity,UserAuthorization,SecureConnect,DisplayPortandUSB
Descriptions:Selectthesecuritylevel.

•Thunderbolt(TM)device
Values:Disabled,Enabled
Descriptions:Enableordisablepre-OSsupportforThunderbolt(TM)devicesattachedtotheThunderbolt

(TM)3port.T ouseadeviceinthepre-bootenvironment,authorizeitintheoperatingsystemorsetthe
SecurityleveltoNoSecurity.Tobootfromadevice,configureitbyselectingStartup➙Boot.

•USBdevice
Values:Disabled,Enabled
Descriptions:Enableordisablepre-OSsupportforUSBdevicesattachedtotheThunderbolt(TM)3port.

Touseadeviceinthepre-bootenvironment,authorizeitintheoperatingsystemorsettheSecuritylevel
toNoSecurity.T obootfromadevice,configureitbyselectingStartup➙Boot.

IntelAMT

•Intel(R)AMTControl
Values:Disabled,Enabled,PermanentlyDisabled
Descriptions:IfyouselectEnabled,IntelAMT(ActiveManagementTechnology)isconfiguredand

additionalsetupitemsareprovidedinMEBx(ManagementEngineBIOSExtension)Setup.Ifyouselect

PermanentlyDisabled,youcanneverenableitagain.Becautiouswhenyoumaketheselection.

Note:YoucanentertheMEBxSetupmenubypressingCtrl+PintheStartupInterruptMenuwindow.To

displaytheStartupInterruptMenuwindow,pressEnterduringthepower-onself-test(POST).

•USBKeyProvisioning
Values:Disabled,Enabled
Descriptions:ThisoptionenablesordisablesUSBkeyprovisioning.

•CIRATimeout
Values:0–255
Descriptions:SetthetimeoutoptionfortheCIRAconnectiontobeestablished.Selectablevaluesare

from1to255.Ifyouselect0,use60secondsasthedefaulttimeoutvalue.Ifyouselect255,thewaiting
timeforestablishingaconnectionisunlimited.

64UserGuide

Note:Thedefaultvalueis60seconds.

•ConsoleT ype
Values:PC-ANSI,VT100,VT100+,VT-UTF8
Descriptions:SelecttheconsoletypeforAMT.ThisconsoletypemustmatchtheIntelAMTremote

console.

Date/Timemenu

Note:TheBIOSmenuitemsmightchangewithoutnotice.Dependingonthemodel,thedefaultvalue

mightvary.

•SystemDate
Descriptions:Setorchangethedateofthesystem.

•SystemTime
Descriptions:Setorchangethetimeofthesystem.

Securitymenu

Note:TheBIOSmenuitemsmightchangewithoutnotice.Dependingonthemodelandoperatingsystem,

themenuitemsandthedefaultvaluemightvary.

Password

•SupervisorPassword
Values:Disabled,Enabled
Descriptions:Setasupervisorpasswordtopreventunauthorizedusersfromchangingthestartup

sequence,network-relatedsettings,andsystemdateandtime.

•LockUEFIBIOSSettings
Values:Disabled,Enabled
Descriptions:EnablethisoptiontopreventunauthorizedusersfromchanginganysettingsinThinkPad

Setup.Tousethisfunction,asupervisorpasswordisrequired.

•PasswordatUnattendedBoot
Values:Disabled,Enabled
Descriptions:Whenthisoptionisenabled,apasswordpromptisdisplayedwhenthecomputeristurned

onbyanunattendedeventsuchasaWakeonLANattempt.Topreventunauthorizedaccess,settheuser
authenticationontheoperatingsystem.

•PasswordatRestart
Values:Disabled,Enabled
Descriptions:Whenthisoptionisenabled,apasswordpromptisdisplayedwhenyourestartthe

computer.Topreventunauthorizedaccess,settheuserauthenticationontheoperatingsystem.

•PasswordatBootDeviceList
Values:Disabled,Enabled
Descriptions:Ifyouenablethisoption,thesupervisorpasswordisrequiredwhenyoutrytoenterthe

BootmenubyrepeatedlypressingF12.T ousethisfunction,asupervisorpasswordmustbeset.

•PasswordCountExceededError
Values:Disabled,Enabled
Descriptions:EnablethisoptiontodisplaythePOST0199errormessagewhenyouenterawrong

supervisorpasswordmorethanthreetimes.

•SetMinimumLength

Chapter6.Advancedconfiguration65

Values:Disabled,xcharacters(4≤x≤12)
Descriptions:Specifyaminimumlengthforpower-onpasswordsandharddiskpasswords.Ifasupervisor

passwordisset,youcannotchangetheminimumlengthuntilyouloginasasupervisor.

•Power-OnPassword
Values:Disabled,Enabled
Descriptions:Setapower-onpasswordtoprotectthecomputerfromunauthorizedaccess.

•HardDisk1Password
Values:Disabled,Enabled
Descriptions:Setaharddiskpasswordtopreventunauthorizedusersfromaccessingdataonthe

internalstoragedrive.

Fingerprint

•PredesktopAuthentication
Values:Disabled,Enabled
Descriptions:Enableordisablefingerprintauthenticationbeforetheoperatingsystemisloaded.

•ReaderPriority
Values:External➙Internal,InternalOnly
Descriptions:Ifyourcomputerhasaninternalfingerprintreaderandanattachedexternalfingerprint

reader,usethisoptiontospecifythefingerprintreaderpriority.

•SecurityMode
Values:Normal,High
Descriptions:Ifthefingerprintisnotauthenticated,youcanenterapasswordinstead.Ifyouhave

selectedNormal,entereitherthepower-onpasswordorthesupervisorpassword;ifyouhaveselected
High,supervisorpasswordmustbeentered.

•PasswordAuthentication
Values:Disabled,Enabled
Descriptions:Enablethisoptiontousepasswordauthenticationwhenfingerprintsarenotavailable.This

itemisdisplayedifSecurityModeissettoHigh.

•ResetFingerprintData
Descriptions:Usethisoptiontoeraseallfingerprintdatastoredinthefingerprintreaderandresetthe

settingstothefactorydefaultstate.Asaresult,anypower-onsecurityfeaturespreviouslyenabledwillnot
workuntiltheyarere-enabledinthefingerprintsoftware.

SecurityChip

•SecurityChipT ype
Values:TPM2.0
Descriptions:YoucanuseadiscreteTrustedPlatformModule(TPM)chipwithTPM2.0mode.

•SecurityChip
Values:Disabled,Enabled
Descriptions:Enableordisablethesecuritychip.

•SecurityReportingOptions

–SMBIOSReporting

Values:Disabled,Enabled

66UserGuide

Descriptions:EnableordisablethefeaturethatreportstheSMBOSdata.Thisoptionisdisplayedonly
ifSecurityChipisEnabled.

•ClearSecurityChip
Descriptions:Usethisoptiontocleartheencryptionkey.

•Intel(R)TXTFeature:
Values:Disabled,Enabled
Descriptions:EnableordisabletheIntelT rustedExecutionTechnology.

•PhysicalPresenceforClear
Values:Disabled,Enabled
Descriptions:Ifthisoptionisenabled,aconfirmationmessageisdisplayedwhenyouclearthesecurity

chip.

UEFIBIOSUpdateOption

•FlashBIOSUpdatingbyEnd-Users
Values:Disabled,Enabled
Descriptions:Whenthisoptionisenabled,alluserscanupdatetheUEFIBIOS.Ifyoudisablethisoption,

onlythepersonwhoknowsthesupervisorpasswordcanupdatetheUEFIBIOS.

•SecureRollBackPrevention
Values:Disabled,Enabled
Descriptions:Whenthisoptionisdisabled,youcanflashtheUEFIBIOStoearlierversion.

Note:ThisitemissetasDisabledbydefaultwhentheOSOptimizedDefaultsontheRestartmenuisset
asDisabled.ThisitemissetasEnabledbydefaultwhentheOSOptimizedDefaultsissetasEnabled.

•WindowsUEFIFirmwareUpdate
Values:Disabled,Enabled
Descriptions:ThisoptionenablesordisablestheWindowsUEFIFirmwareUpdatefeature.SelectEnabled

toallowWindowsUEFIFirmwareUpdate.SelectDisabledtoskiptheWindowsUEFIFirmwareUpdate.

MemoryProtection

•ExecutionPrevention
Values:Disabled,Enabled
Descriptions:Somecomputervirusesandwormscausememorybufferstooverflow.Byenablingthis

option,youcanprotectyourcomputeragainstattacksfromsuchvirusesandworms.Iftheoptionis
enabledbutyoufindthataprogramdoesnotrunproperly,disablethisoptionfirstandthenresetthe
settings.

Virtualization

•Intel(R)VirtualizationTechnology
Values:Disabled,Enabled
Descriptions:Ifthisoptionisenabled,aVirtualMachineMonitor(VMM)canutilizetheadditionalhardware

capabilitiesprovidedbyIntelVirtualizationTechnology.

•Intel(R)VT-dFeature
Values:Disabled,Enabled
Descriptions:IntelVT-dstandsforIntelVirtualizationT echnologyforDirectedI/O.Whenenabled,aVMM

canutilizetheplatforminfrastructureforI/Ovirtualization.

Chapter6.Advancedconfiguration67

I/OPortAccess

Descriptions:Usethissubmenutoenableordisablethefollowinghardwarefeatures:

•EthernetLAN

•WirelessLAN

•WirelessWAN

•Bluetooth

•USBPort

•MemoryCardSlot

•Integratedcamera

•Microphone

•Fingerprintreader

•Thunderbolt

•NFCDevice

•WiGig

InternalDeviceAccess

•BottomCoverTamperDetection
Values:Disabled,Enabled
Descriptions:Whenthisoptionisenabled,supervisorpasswordisrequiredwhenabottomcovertamper

isdetected.Thisoptionisnotfunctionaluntilasupervisorpasswordisset.

•InternalStorageTamperDetection
Values:Disabled,Enabled
Descriptions:Whenthisoptionisenabled,removinganyinternalstoragedevicewhenyourcomputerisin

sleepmodewillbedetected.Ifyouremovetheinternalstoragedevicewhilethecomputerisinsleep
mode,thecomputerwillshutdownwhenyouwakeitup,andanyunsaveddatawillbelost.

Anti-Theft

•ComputraceModuleActivation
Values:Disabled,Enabled,PermanentlyDisabled
Descriptions:EnabletheUEFIBIOSinterfacetoactivatethecomputracemodule.Computraceisan

optionalmonitoringservicefromAbsoluteSoftware.IfyouselectPermanentlyDisabled,youcannot
enablethissettingagain.

SecureBoot

•SecureBoot
Values:Disabled,Enabled
Descriptions:Enablethisoptiontopreventunauthorizedoperatingsystemsfromloadingwhenyouturn

onthecomputer.Toenablethisoption,setthestartupsettingasUEFIOnlyandsetCSMSupport
asNofirst.

Note:ThisitemissetasDisabledbydefaultwhentheOSOptimizedDefaultsontheRestartmenuisset
asDisabled.ThisitemissetasEnabledbydefaultwhentheOSOptimizedDefaultsissetasEnabled.

•PlatformMode
Values:SetupMode,UserMode
Descriptions:Specifythesystemoperatingmode.

68UserGuide

•SecureBootMode
Values:StandardMode,CustomMode
Descriptions:SpecifytheSecureBootmode.

•ResettoSetupMode
Descriptions:UsethisoptiontoclearthecurrentplatformkeyandresetPlatformModetoSetupMode.

YoucaninstallyourownplatformkeyandcustomizetheSecureBootsignaturedatabasesinSetup
Mode.SecureBootModewillbesettoCustomMode.

•RestoreFactoryKeys
Descriptions:UsethisoptiontorestoreallkeysandcertificatesinSecureBootdatabasestothe

factorydefaults.

•ClearAllSecureBootKeys
Descriptions:UsethisoptiontoclearallkeysandcertificatesinSecureBootdatabasesandinstall

yourownkeysandcertificates.

Intel(R)SGX

•Intel(R)SGXControl
Values:Disabled,Enabled,SoftwareControlled
Descriptions:EnableordisabletheIntelSoftwareGuardExtensions(SGX)function.Ifyouselect

SoftwareControlled,SGXwillbecontrolledbytheoperatingsystem.

•ChangeOwnerEPOCH
Descriptions:ChangeOwnerEPOCHtoarandomvalue.UsethisoptiontoclearSGXuserdata.

DeviceGuard

•DeviceGuard
Values:Disabled,Enabled
Descriptions:ThisoptionisusedtosupportMicrosoftDeviceGuard.
Whenthisoptionisenabled,IntelVirtualizationTechnology,IntelVT-dFeature,SecureBoot,andOS

OptimizedDefaultsareautomaticallyenabled.Bootorderisnotselectable.T ocompletetheconfiguration
ofDeviceGuard,youhavetosetasupervisorpassword.

Whenthisoptionisdisabled,thesetupoptionsareconfigurableandyoucanchooseanybootoptions
tostartthecomputer.

Startupmenu

Note:TheBIOSmenuitemsmightchangewithoutnotice.Dependingonthemodel,thedefaultvalue

mightvary.

•Boot
Descriptions:Definethestartupsequence.

•NetworkBoot
Descriptions:SelectthebootdevicewhenthesystemwakesfromLAN.IfWakeOnLANisenabled,the

networkadministratorcanturnonallofthecomputersinaLANremotelythroughnetworkmanagement
software.

•UEFI/LegacyBoot
Values:Both,UEFIOnly,LegacyOnly
Descriptions:Definethesystembootcapability.

•BootMode

Chapter6.Advancedconfiguration69

Values:Quick,Diagnostics
Descriptions:DefinewhichscreenisdisplayedduringthePOST,thelogoscreenorthetextmessage

screen.

•OptionKeyDisplay
Values:Disabled,Enabled
Descriptions:Ifyoudisablethisoption,the“Tointerruptnormalstartup,pressEnter.”messagewillnotbe

displayedduringthePOST.

•BootDeviceListF12Option
Values:Disabled,Enabled
Descriptions:Ifyouenablethisoption,youcanopentheBootMenuwindowbycontinuouslypressing

F12whenthecomputerispoweredon.

•BootOrderLock
Values:Disabled,Enabled
Descriptions:Enablethisoptiontolockthebootdevicepriorityorder.

Restartmenu

Note:TheBIOSmenuitemsmightchangewithoutnotice.Dependingonthemodel,thedefaultvalue

mightvary.

•ExitSavingChanges
Descriptions:Savethechangesandrestartthecomputer.

•ExitDiscardingChanges
Descriptions:Discardthechangesandrestartthecomputer.

•LoadSetupDefaults
Descriptions:Restoretothefactorydefaultsettings.

•DiscardChanges
Descriptions:Discardthechanges.

•SaveChanges
Descriptions:Savethechanges.

Usingsystemmanagement

Thistopicisprimarilyintendedforthenetworkadministrators.

Yourcomputerisdesignedformanageability,sothatyoucanredirectmoreresourcestobettermeet
yourbusinessobjectives.

Thismanageability,knownastotalcostofownership(TCO),enablesyoutoremotelyoperateclient
computersinthesamewayasyouoperateyourowncomputer,suchasturningonaclientcomputer,
formattingastoragedrive,andinstallingaprogram.

Oncethecomputerisconfiguredandoperational,youcanmanageitbyusingthesoftwareandthe
manageabilityfeaturesthatarealreadyintegratedintotheclientcomputerandthenetwork.

DesktopManagementInterface

TheUEFIBIOSofyourcomputersupportsaninterfacecalledSystemManagementBIOS(SMBIOS)
ReferenceSpecification,version2.8orlater.SMBIOSprovidesinformationaboutthehardwarecomponents

70UserGuide

ofyourcomputer.ItistheresponsibilityoftheUEFIBIOStoprovideinformationaboutitselfandthedevices
onthesystemboard.ThisspecificationdocumentsthestandardsforgettingaccesstothisBIOSinformation.

PrebooteXecutionEnvironment

ThePrebooteXecutionEnvironment(PXE)technologymakesthecomputermoremanageablebyenabling
thecomputertostartfromaserver.YourcomputersupportsthepersonalcomputerfunctionsthatPXE
requires.Forexample,withtheappropriateLANcard,yourcomputercanbestartedfromthePXEserver.

Note:TheRemoteInitialProgramLoad(RIPLorRPL)functioncannotbeusedwithyourcomputer.

WakeonLAN

ThenetworkadministratorcanturnonacomputerfromamanagementconsolebyusingtheWakeon
LANfeature.

WhentheWakeonLANfeatureisenabled,manyoperations,suchasdatatransfer,softwareupdates,and
flashupdatesoftheUEFIBIOS,canbedoneremotelywithoutremoteattendance.Theupdatingprocess
canperformafternormalworkinghoursandonweekends,sothattheusersarenotinterruptedduringwork,
andtheLANtrafficiskepttoaminimum.Itsavestimeandincreasesproductivity.

IfthecomputeristurnedonthroughWakeonLAN,thecomputerstartsfollowtheNetworkBootsequence.

AssetIDEEPROM

TheAssetIDEEPROMcontainsinformationaboutthecomputerconfigurationandtheserialnumbersof
thekeycomponents.Italsoincludesanumberofblankfieldswhereyoucanrecordinformationabout
theendusersinyournetwork.

Toenableanetworkadministratortoremotelycontrolyourcomputer,setthefollowingsystem-management
featuresintheThinkPadSetupprogram:

•WakeonLAN

•NetworkBootsequence

Note:Ifasupervisorpasswordhasbeenset,youarerequiredtoenterthesupervisorpasswordwhen
youstarttheThinkPadSetupprogram.

EnablingordisablingtheWakeonLANfeature

WhentheWakeonLANfeatureisenabledandthecomputerisconnectedtoaLAN,thenetworkadministrator
canstartthecomputerremotelyfromamanagementconsole,usingaremotenetwork-managementprogram.

ToenableordisabletheWakeonLANfeature,dothefollowing:

1.Restartthecomputer.Whenthelogoscreenisdisplayed,pressF1tostarttheThinkPadSetupprogram.

2.SelectConfig➙Network.TheNetworksubmenuisdisplayed.

3.SelectacorrespondingoptionfortheWakeonLANfeature.

4.PressF10tosavethesettingsandexit.

DefiningaNetworkBootsequence

WhenthecomputerwakesonLAN,thecomputerbootsfromthedeviceasspecifiedontheNetworkBoot
menu,andthenfollowthebootorderlistontheBootmenu.

TodefineaNetworkBootsequence,dothefollowing:

1.Restartthecomputer.Whenthelogoscreenisdisplayed,pressF1tostarttheThinkPadSetupprogram.

2.SelectStartup➙NetworkBoot.Thebootdevicelistisdisplayed.

Chapter6.Advancedconfiguration71

3.Selectabootdevicetomakeitasthetopbootpriority.

4.PressF10tosavethesettingsandexit.

YoucanpressF9torestoretothefactorydefaultsettings.

72UserGuide

Chapter7.Troubleshootingcomputerproblems

Thischapterprovidesinformationaboutwhattodoifyouexperienceaproblemwithyourcomputer.

Generaltipsforpreventingproblems

Thistopicprovidesthefollowingtipstohelpyoupreventcomputingproblems:

•Emptyyourrecyclebinonaregularbasis.

•Usediskdefragmenttoolregularlyonyourstoragedrivetoimprovedataseekandreadtimes.

•Tofreeupdiskspace,uninstallunusedprograms.Youalsomightwanttolookforprogramduplicationor
overlappingversions.

•CleanoutyourInbox,Sent,andTrashfoldersfromyoure-mailclientprogram.

•Backupyourdataatleastonceaweek.Ifcriticaldataispresent,itisagoodideatobackupthedata
daily.Lenovohasmanybackupoptionsavailableforyourcomputer.

•Schedulesystemrestoreoperationstotakeasystemsnapshotperiodically.Forinformationaboutsystem
restore,see“Recoveryinformation”onpage89

•Gotohttp://www.lenovo.com/supporttodownloadandinstallupdatesforthedevicedriversandUEFI
BIOSwhenneeded.

•Keepuptodatefordevicedriversonothernon-Lenovohardware.Beforeupdatingdevicedrivers,read
thedevicedriverinformationreleasenotesforcompatibilityorknownissues.

•Keepalogbook.Entriesmightincludemajorhardwareorsoftwarechanges,driverupdates,minorissues
youhaveexperienced,andhowyouresolvedtheminorissues.

•Ifyoueverneedtorunarecoveryonyourcomputertoreturnthepreinstalledcontentsontothemachine,
thefollowingtipsmighthelpalongtheway:

1.Removeallexternaldevicessuchastheprinterandkeyboard.

2.Ensurethatyourbatteryischargedandyourcomputerhastheacpowerconnected.

3.AccessThinkPadSetupandloadthedefaultsettings.

4.Restartthecomputerandstarttherecoveryoperation.

5.Ifyourcomputerusesdiscsastherecoverymedia,donotremovethediscfromthedriveuntil
promptedtodoso.

.

DiagnosingproblemswithLenovoCompanion

Manycomputerproblemscanbesolvedwithoutoutsideassistance.Ifyouexperienceaproblemwithyour
computer,thefirstplacetostartisthetroubleshootinginformationinyourcomputerdocumentation.Ifyou
suspectasoftwareproblem,seethedocumentation,includingreadmefilesandhelpinformationsystems,
thatcomewiththeoperatingsystemorprogram.

ThinkPadnotebookcomputerscomewithasetofdiagnosticprogramsthatyoucanusetohelpyou
identifyhardwareproblems.LenovoCompanionispreinstalledonyourcomputerandalsoisavailable
fordownloadat:

https://shop.lenovo.com/us/en/accessories/software/apps/lenovo-apps/companion/

Note:IfyouareunabletoisolateandrepairtheproblemyourselfafterrunningLenovoCompanion,save
andprintthelogfilescreatedbytheprogram.YouneedthelogfileswhenyouspeaktoaLenovotechnical
supportrepresentative.

©CopyrightLenovo2017

73

LenovoCompanionsupportsthehardwarescanfunction.Itcombinesdiagnostictests,systeminformation
collection,securitystatus,andsupportinformation,alongwithhintsandtipsforoptimalsystem
performance.TorunLenovoCompanion,see“AccessingLenovoprograms”onpage13

Thetroubleshootinginformationorthediagnosticprogramsmighttellyouthatyouneedadditionalor
updateddevicedriversorothersoftware.Y oucangetthelatesttechnicalinformationanddownloaddevice
driversandupdatesfromtheLenovoSupportWebsiteat:

http://www.lenovo.com/support

Foradditionalinformation,seethehelpsystemoftheprogram.

.

Troubleshooting

Ifyourcomputerhasanerror,ittypicallydisplaysamessageoranerrorcode,ormakesabeepwhenyou
turniton.Whenyouexperienceaproblem,seethecorrespondingsymptomandsolutioninthistopic
totrytosolvetheproblembyyourself.

Computerstopsresponding

Printtheseinstructionsnowandkeepthemwithyourcomputerforreferencelater.
Problem:Mycomputerisunresponsive(IcannotusetheThinkPadpointingdeviceorthekeyboard).

Solution:Dothefollowing:

1.Removeallpowersourcesfromthecomputerandresetthesystembyinsertingastraightenedpaper
clipintotheemergency-resetholeinthebottomofthecomputer.

2.Reattachtheacpoweradapterandrestartthecomputer.Ifthecomputerdoesnotstartup,continue
withstep3.

3.Whilethecomputeristurnedoff,removeallpowersourcesfromthecomputerandremoveallexternal
devicesthatareattachedtothecomputer(keyboard,mouse,printer,scanner,andsoon).Reattachthe
acpoweradapterandrestartthecomputer.Ifthecomputerstilldoesnotstartup,calltheCustomer
SupportCenter.

Spillsonthekeyboard

Problem:Ispillsomethingonthecomputer.

Solution:Becausemostliquidsconductelectricity,liquidspilledonthekeyboardcouldcreatenumerous

shortcircuitsanddamageyourcomputer.Tosolvetheproblem,dothefollowing:

1.Ensurethatnoliquidcreatesashortcircuitbetweenyouandtheacpoweradapter(ifinuse).

2.Carefullyunplugtheacpoweradapterimmediately.

3.Turnoffthecomputerimmediately.Themorequicklyyoustopthecurrentfrompassingthroughthe
computerthemorelikelyyouwillreducedamagefromshortcircuits.

Attention:Althoughyoumightlosesomedataorworkbyturningoffthecomputerimmediately,leaving
thecomputeronmightmakeyourcomputerunusable.

4.Waituntilyouarecertainthatalltheliquidisdrybeforeturningonyourcomputer.

Errormessages

•Message:0177:BadSVPdata,stopPOSTtask.

74UserGuide

Solution:ChecksumofthesupervisorpasswordintheEEPROMisnotcorrect.Thesystemboard

shouldbereplaced.Havethecomputerserviced.

•Message:0183:BadCRCofSecuritySettingsinEFIVariable.EnterThinkPadSetup.
Solution:ChecksumoftheSecuritysettingsintheEFIVariableisnotcorrect.EnterThinkPadSetup

tochecksecuritysettings,pressF10,andthenpressEntertorestartthesystem.Ifyoustillhavea
problem,havethecomputerserviced.

•Message:0187:EAIAdataaccesserror
Solution:TheaccesstoEEPROMisfailed.Havethecomputerserviced.

•Message:0188:InvalidRFIDSerializationInformationArea
Solution:TheEEPROMchecksumisnotcorrect(block#0and1).Thesystemboardshouldbereplaced,

andtheboxserialnumbermustbereinstalled.Havethecomputerserviced.

•Message:0189:InvalidRFIDconfigurationinformationarea
Solution:TheEEPROMchecksumisnotcorrect(block#4and5).Thesystemboardshouldbereplaced,

andtheuniversallyuniqueidentifier(UUID)mustbereinstalled.Havethecomputerserviced.

•Message:0190:Criticallow-batteryerror
Solution:Thecomputerturnedoffbecausethebatterypowerislow.Connecttheacpoweradapterto

thecomputerandchargethebatteries.

•Message:0191:SystemSecurity-Invalidremotechangerequested
Solution:Thesystemconfigurationchangehasfailed.Confirmtheoperationandtryagain.Toclearthe

error,enterThinkPadSetup.

•Message:0199:SystemSecurity-Securitypasswordretrycountexceeded.
Solution:Thismessageisdisplayedifyouenterawrongsupervisorpasswordmorethanthreetimes.

Confirmthesupervisorpasswordandtryagain.Tocleartheerror,enterThinkPadSetup.

•Message:0270:RealTimeClockError.
Solution:SystemRealTimeClockisnotfunctional.Havethecomputerserviced.

•Message:0271:CheckDateandTimesettings.
Solution:Thedateorthetimeisnotsetinthecomputer.EnterThinkPadSetupandsetthedateandtime.

•Message:1802:Unauthorizednetworkcardispluggedin-Poweroffandremovethenetworkcard.
Solution:Thewirelessnetworkcardisnotsupportedonthiscomputer.Removeit.

•Message:1820:Morethanoneexternalfingerprintreadersareattached.
Solution:Turnoffandremoveallbutthereaderthatyousetupwithinyourmainoperatingsystem.

•Message:2100:Detectionerroronstoragedevice(M.2)
Solution:TheM.2solid-statedriveisnotworking.HavetheM.2solid-statedriveserviced.

•Message:2101:Detectionerroronstoragedevice(M.2)
Solution:TheM.2solid-statedriveisnotworking.HavetheM.2solid-statedriveserviced.

•Message:2102:Detectionerroronstoragedevice(M.2)
Solution:TheM.2solid-statedriveisnotworking.HavetheM.2solid-statedriveserviced.

•Message:2111:ReaderroronSSD1(M.2)
Solution:TheM.2solid-statedriveisnotworking.HavetheM.2solid-statedriveserviced.

•Message:2112:ReaderroronSSD2(M.2)
Solution:TheM.2solid-statedriveisnotworking.HavetheM.2solid-statedriveserviced.

•Message:2200:MachineT ypeandSerialNumberareinvalid.
Solution:MachineTypeandSerialNumberareinvalid.Havethecomputerserviced.

Chapter7.Troubleshootingcomputerproblems75

•Message:2201:MachineUUIDisinvalid.
Solution:MachineUUIDisinvalid.Havethecomputerserviced.

•Message:Fanerror
Solution:Coolingfanhasfailed.Shutdownthecomputerimmediatelyandhavethecomputerserviced.

•Message:Thermalsensingerror
Solution:Thethermalsensorhasaproblem.Shutdownthecomputerimmediatelyandhavethe

computerserviced.

•Message:Bottomcovertamperdetectionerror
Solution:Thebottomcovertamperswitchisnotworking.Havethecomputerserviced.

•Message:Error:Thenon-volatilesystemUEFIvariablestorageisnearlyfull.

Note:Thiserrorindicatesthattheoperatingsystemorprogramscannotcreate,modify,ordeletedatain
thenon-volatilesystemUEFIvariablestorageduetoinsufficientstoragespaceafterPOST.

Thenon-volatilesystemUEFIvariablestorageisusedbytheUEFIBIOSandbytheoperatingsystem
orprograms.Thiserroroccurswhentheoperatingsystemorprogramsstorelargeamountsofdata
inthevariablestorage.AlldataneededforPOST,suchasBIOSsetupsettings,chipset,orplatform
configurationdata,arestoredinaseparateUEFIvariablestorage.

Solution:PressF1aftertheerrormessageisdisplayedtoenterThinkPadSetup.Adialogaskstheuser
forconfirmationtocleanupthestorage.Iftheuserselects“Yes”,alldatathatwerecreatedbythe
operatingsystemorprogramswillbedeletedexceptglobalvariablesdefinedbytheUnifiedExtensible
FirmwareInterfaceSpecification.Iftheuserselects“No” ,alldatawillbekept,buttheoperatingsystemor
programswillnotbeabletocreate,modify,ordeletedatainthestorage.

Ifthiserrorhappensataservicecenter,Lenovoauthorizedservicepersonnelwillcleanupthenon-volatile
systemUEFIvariablestorageusingtheprecedingsolution.

Beeperrors

LenovoSmartBeeptechnologyenablesyoutodecodebeeperrorswithyoursmartphonewhenablack
screenoccurswithbeepsfromyourcomputer.TodecodethebeeperrorwithLenovoSmartBeep
technology,dothefollowing:

1.Gotohttp://www.support.lenovo.com/smartbeeporscanthefollowingQRCode.

2.Downloadtheproperdiagnosticappandinstallitonyoursmartphone.

3.Runthediagnosticappandplacethesmartphonenearthecomputer.

4.PresstheFnkeyonyourcomputertoemitthebeepagain.Thediagnosticappdecodesthebeeperror
andshowspossiblesolutionsonthesmartphone.

Thefollowingsectiondescribessomebeeperrorsandthecorrespondingsolutions.

76UserGuide

Note:DonotattempttoserviceaproductyourselfunlessinstructedtodosobytheCustomerSupport

Centerorproductdocumentation.OnlyuseaLenovo-authorizedserviceprovidertorepairyourproduct.

Errorcodes

0001:Reseterror(platformresetnotde-asserted)1.Removeallpowerresources(theacpoweradapter,

0002:Internalbuserror

0281:GeneralembeddedcontrollererrorReplacethesystemboard(serviceprovideronly).

0282:Memorymoduleerror1.Reinstallorreplacethememorymodule.

0283:PCIresourceerror1.RemovePCIedevices(theM.2card,PCIecard,

0284:TCG-compliantfunctionality-relatederror(mightbe
theBIOScodevalidationfailure)

0285:TCG-compliantfunctionality-relatederror(mightbe
theTPMinitializationfailure)

0286:Integratedgraphicserror

0287:Discretegraphicserror1.Reinstallorreplacethediscretegraphicscard

0288:Computerdisplayerror

Solutions

removablebattery,andcoin-cellbattery).Ifyour
computerhasabuilt-inbattery,resetthecomputer
byinsertingastraightenedpaperclipintothe
emergency-resethole.Waitforoneminute.Then
reconnectallpowerresources.

2.Replacethesystemboard(serviceprovideronly).

Replacethesystemboard(serviceprovideronly).

2.Replacethesystemboard(serviceprovideronly).

andsoon)(serviceprovideronly).

2.Replacethesystemboard(serviceprovideronly).

Replacethesystemboard(serviceprovideronly).

Replacethesystemboard(serviceprovideronly).

Replacethesystemboard(serviceprovideronly).

(serviceprovideronly).

2.Replacethesystemboard(serviceprovideronly).

1.Reconnectthedisplaycableonboththesystem
boardsideandthecomputerdisplayside(service
provideronly).

2.Replacethesystemboard(serviceprovideronly).

Ethernetproblems

•Problem:Mycomputercannotconnecttothenetwork.
Solution:

Ensurethat:

–TheEthernetextensionadapterisconnectedcorrectly.

ThenetworkcablemustbesecurelyconnectedbothtotheEthernetextensionadapterandtotheRJ45
connectorofthehub.Themaximumallowabledistancefromthecomputertohubis100meters.If
thecableisconnectedandthedistanceiswithinacceptablelimitsbuttheproblempersists,trya
differentcable.

–Youareusingthecorrectdevicedriver.Toinstallthecorrectdriver,dothefollowing:

1.GotoControlPanel,andensurethatyouviewControlPanelbyCategory.

2.ClickHardwareandSound➙DeviceManager.Ifyouarepromptedforanadministrator
passwordorconfirmation,typethepasswordorprovideconfirmation.

3.Double-clickNetworkadapterstoviewallnetworkadapters.Ifanexclamationmark!is
displayednexttotheadaptername,youmightnotbeusingthecorrectdriverorthedrivermight
havebeendisabled.

Chapter7.Troubleshootingcomputerproblems77

4.Right-clickthehighlightedadapter,clickUpdateDriverSoftware,andthenfollowtheinstructions
onthescreentoupdatethedriver.

–Theswitchportandtheadapterhavethesameduplexsetting.

Ifyouconfiguredtheadapterforfullduplex,ensurethattheswitchportalsoisconfiguredforfullduplex.
Settingawrongduplexmodecandegradeperformance,causedataloss,orresultinlostconnections.

–Youhaveinstalledallnetworkingsoftwarethatisnecessaryforyournetworkenvironment.

CheckwithyourLANadministratorforthenecessarynetworkingsoftware.

•Problem:Theadapterstopsworkingfornoapparentreason.
Solution:Thenetworkdriverfilesmightbecorruptormissing.

•Problem:MycomputerisaGigabitEthernetmodelandIuseaspeedof1000Mbps,theconnectionfails
orerrorsoccur.

Solution:

–UseCategory5wiringandensurethatthenetworkcableissecurelyconnected.
–Connecttoa1000BASE-Thub/switch(not1000BASE-X).

•Problem:TheWakeonLANfeatureisnotworking.
Solution:EnsurethatWakeonLANisenabledinThinkPadSetup.Ifitis,checkwithyourLAN

administratorforthenecessarysettings.

•Problem:MycomputerisaGigabitEthernetmodel,butitcannotconnecttothenetworkat1000Mbps.
Instead,itconnectsat100Mbps.

Solution:

–TryanotherEthernetcable.
–Ensurethatthelinkpartnerissettoauto-negotiate.
–Ensurethattheswitchis802.3ab-compliant(gigabitovercopper).

Wireless-LANproblem

Problem:Icannotconnecttothenetworkusingthebuilt-inwirelessnetworkcard.

Solution:

Ensurethat:

•TheAirplanemodeisoff.

•Yourwireless-LANdriveristhelatestversion.

•Yourcomputeriswithintherangeofawirelessaccesspoint.

•Thewirelessradioisenabled.

Awireless-WANproblem

Problem:AmessageisdisplayedindicatingthatanunauthorizedWANcardisinstalled.

Solution:TheWANcardisnotsupportedonthiscomputer.RemovetheWANcard.Formoreinformation,

see“Replacingthewireless-WANcard”onpage93.

Note:Somemodelsdonothaveawireless-WANcard.

78UserGuide

Bluetoothproblem

Note:CheckyourconnectionanytimeandensurethatnootherBluetooth-enableddeviceissearchingfor

thedevicetowhichyouwanttoconnect.SimultaneoussearchingisnotallowedintheBluetoothconnection.

Problem:SounddoesnotcomefromtheBluetoothheadset/headphonesbutcomesfromthelocalspeaker
eventhoughtheBluetoothheadset/headphonesisconnectedusingaHeadsetprofileorAVprofile.

Solution:Dothefollowing:

1.Exittheprogramthatusesthesounddevice(forexample,WindowsMediaPlayer).

2.GotoControlPanel,andensurethatyouviewControlPanelbyCategory.

3.ClickHardwareandSound➙Sound➙Playback.

4.IfyouareusingaHeadsetprofile,selectBluetoothHands-freeAudioandclicktheSetDefaultbutton.
IfyouareusinganAVprofile,selectStereoAudioandclicktheSetDefaultbutton.

5.ClickOKtoclosetheSoundwindow.

ThinkPadpointingdeviceproblems

•Problem:Thepointerdriftswhenthecomputeristurnedonorafteritresumesnormaloperation.
Solution:ThepointermightdriftwhenyouarenotusingtheTrackPointpointingdeviceduringnormal

operation.ThisisanormalcharacteristicoftheTrackPointpointingdeviceandisnotadefect.Pointer
driftingmightoccurforseveralsecondsunderthefollowingconditions:

–Whenthecomputeristurnedon
–Whenthecomputerresumesnormaloperation
–WhentheTrackPointpointingdeviceiskeptpressedforalongtime
–Whenthetemperaturechanges

•Problem:TheTrackPointpointingdeviceortrackpaddoesnotwork.
Solution:EnsurethattheTrackPointpointingdeviceortrackpadisenabledintheMouseProperties

window.Formoreinformation,see“CustomizingtheThinkPadpointingdevice”onpage26.

Keyboardproblems

•Problem:Allorsomekeysonthekeyboarddonotwork.
Solution:Ifanexternalnumerickeypadisconnected:

1.Turnoffthecomputer.

2.Removetheexternalnumerickeypad.

3.Turnonthecomputerandtryusingthekeyboardagain.
Ifthekeyboardproblemisresolved,carefullyreconnecttheexternalnumerickeypad.
Iftheproblempersists,ensurethatthecorrectdevicedriverisinstalledbydoingthefollowing:

1.GotoControlPanel,andthenchangetheviewofControlPanelfromCategorytoLargeiconsor

Smallicons.

2.ClickKeyboard.

3.SelecttheHardwaretab.IntheDevicePropertiespane,makesurethatyouseethismessage:

DeviceStatus:Thisdeviceisworkingproperly.

Ifkeysonthekeyboardstilldonotwork,havethecomputerserviced.

•Problem:Allorsomekeysontheexternalnumerickeypaddonotwork.
Solution:Ensurethattheexternalnumerickeypadiscorrectlyconnectedtothecomputer.

Chapter7.Troubleshootingcomputerproblems79

Computerscreenproblems

•Problem:MyscreenkeepsblankingwhenIdonotwantitto.
Solution:Dothefollowing:

1.GotoControlPanel,andensurethatyouviewControlPanelbyCategory.

2.ClickHardwareandSound➙PowerOptions.

3.Showtheadditionalplans,andthenselectHighperformance.

•Problem:WhenIturnonthecomputer,nothingisdisplayedonthescreenandthecomputerdoesnot
beepwhilestartingup.

Note:Ifyouarenotsurewhetheryouheardanybeeps,turnoffthecomputerbypressingandholdingthe
powerbuttonforfoursecondsormore.Thenturnonthecomputerandlistenagain.

Solution:Ensurethat:

–Theacpoweradapterisconnectedtothecomputerandthepowercordispluggedintoaworking

electricaloutlet.
–Thecomputeristurnedon.(Pressthepowerbuttonagainforconfirmation.)
–Thebrightnesslevelofthescreenisappropriatelyset.
Ifapower-onpasswordisset,pressanykeytodisplaythepromptforthepower-onpasswordand

thentypethecorrectpasswordandpressEnter.
Iftheseitemsarecorrectlyset,andthescreenremainsblank,havethecomputerserviced.

•Problem:WhenIturnonthecomputer,onlyawhitecursorisdisplayedonablankscreen.
Solution:Ifyouhavemodifiedapartitiononyourharddiskdrivebyusingpartitionsoftware,information

aboutthatpartition,orthemasterbootrecordmighthavebeendestroyed.
Dothefollowingtotrytosolvetheproblem:

1.Turnoffthecomputer,andthenturnitonagain.

2.Ifyoustillseeonlythecursoronthescreen,dothefollowing:

–Ifyouhaveusedpartitionsoftware,examinethepartitionontheharddiskdrivebyusingthe

software,andrecoverthepartitionifrequired.

–Usetherecoverysolutionstorestorethesystemtothefactorydefaultstate.Formoreinformation,

seeChapter8“Recoveryinformation”onpage89

Iftheproblempersists,havethecomputerserviced.

•Problem:Thescreengoesblankwhilethecomputerison.
Solution:Yourscreensaverorpowermanagementmighthavebeenenabled.Dooneofthefollowing:

–TouchtheTrackPointpointingdeviceorthetrackpad,orpressakeytoexitthescreensaver.
–Pressthepowerbuttontoresumethecomputerfromsleeporhibernationmode.

•Problem:Thescreenisblank.
Solution:Dothefollowing:

1.Pressthedisplay-modeswitchingkeytobringuptheimage.

2.Ifyouareusingtheacpoweradapter,orusingthebatteryandthebatterygaugeshowsthatthe
batteryisnotdepleted,pressthebrightness-upkey

3.Ifyourcomputerisinsleepmode,pressFntoresumethecomputerfromsleepmode.

4.Iftheproblempersists,followthesolutionforthefollowingproblem.

•Problem:Thescreenisunreadableordistorted.

.

tomakethescreenbrighter.

80UserGuide

Solution:Ensurethat:

–Thedisplaydevicedriverisinstalledcorrectly.
–Thescreenresolutionandcolorqualityarecorrectlyset.
–Themonitortypeiscorrect.
Tocheckthesesettings,dothefollowing:

1.Right-clickonthedesktop,andclickDisplaysettings➙Advanceddisplaysettings.

Note:Ifyourcomputercannotdetecttheexternalmonitor,clickDetectintheDisplaywindow.

2.SelecttheexternalmonitorandsetResolution.

3.ClickDisplayadapterproperties.

4.ClicktheMonitortab.Checkthemonitorinformationtomakesurethatthemonitortypeiscorrect.If
itis,clickOKtoclosethewindow;otherwiseproceedwiththefollowingsteps.

5.Ifmorethantwomonitortypesaredisplayed,selectGenericPnPMonitororGenericNon-PnP
Monitor.

6.ClickProperties.Ifyouarepromptedforanadministratorpasswordorconfirmation,typethe
passwordorprovideconfirmation.

7.ClicktheDrivertab.

8.ClickUpdateDriver.

9.ClickBrowsemycomputerfordriversoftware,andthenclickLetmepickfromalistofdevice
driversonmycomputer.

10.CleartheShowcompatiblehardwarecheckbox.

11.Selectthecorrectmanufacturerandmodelfortheexternalmonitor.Ifyoucannotfindyourmonitor
onthelist,stoptheinstallationofthisdriverandusethedrivershippedwithyourmonitor.

12.Afterupdatingthedriver,clickClose.

•Problem:Incorrectcharactersaredisplayedonthescreen.
Solution:Ensurethatyouinstalltheoperatingsystemandprogramcorrectly.Iftheproblempersists,

havethecomputerserviced.

•Problem:ItrytoturnoffmycomputerbutthescreenstaysonandIcannotcompletelyturnoffmy
computer.

Solution:Pressandholdthepowerbuttonforfoursecondsormoretoturnoffthecomputer.

•Problem:Missing,discolored,orbrightdotsappearonthescreeneverytimeIturnonmycomputer.
Solution:ThisisanintrinsiccharacteristicoftheTFTtechnology.Yourcomputerdisplaycontains

multiplethin-filmtransistors(TFTs).Onlyaverysmallnumberofmissing,discolored,orbrightdots
onthescreenmightexistallthetime.

Externalmonitorproblems

•Problem:Theexternalmonitorisblank.

Solution:Tobringuptheimage,pressthedisplay-modeswitchingkeyandselectthemonitoryou

want.Iftheproblempersists,dothefollowing:

1.Connecttheexternalmonitortoanothercomputertoensurethatitworks.

2.Reconnecttheexternalmonitortoyourcomputer.

3.Seethemanualshippedwiththeexternalmonitortochecktheresolutionsandrefreshratesthat
aresupported.

Chapter7.Troubleshootingcomputerproblems81

–Iftheexternalmonitorsupportsthesameresolutionasthecomputerdisplayorahigherresolution,

viewoutputontheexternalmonitororonboththeexternalmonitorandthecomputerdisplay.

–Iftheexternalmonitorsupportsalowerresolutionthanthecomputerdisplay,viewoutputonthe

externalmonitoronly.(Ifyouviewoutputonboththecomputerdisplayandtheexternalmonitor,
theexternalmonitorscreenwillbeblankordistorted.)

•Problem:Icannotsetahigherresolutionthanthepresentoneonmyexternalmonitor.
Solution:Ensurethatthemonitorinformationiscorrect.Ifnecessary,updatethemonitordriver.

•Problem:Thescreenisunreadableordistorted.
Solution:Ensurethat:

–Themonitorinformationiscorrectandtheappropriatemonitortypeisselected.Ifnecessary,update

themonitordriver.

–Ensurethatanappropriaterefreshrateisselectedbydoingthefollowing:

1.Connecttheexternalmonitortothemonitorconnector,andthenconnectthemonitortoan
electricaloutlet.

2.Turnontheexternalmonitorandthecomputer.

3.Right-clickonthedesktop,andclickDisplaysettings➙Advanceddisplaysettings.

Note:Ifyourcomputercannotdetecttheexternalmonitor,clickDetectintheDisplaywindow.

4.Clicktheiconfortheappropriatemonitor(Monitor-2iconisfortheexternalmonitor).

5.ClickDisplayadapterproperties.

6.ClicktheMonitortab.

7.Selectthecorrectscreenrefreshrate.

•Problem:Wrongcharactersaredisplayedonthescreen.
Solution:Ensurethatyoufollowthecorrectprocedurewheninstallingtheoperatingsystemand

program.Iftheyareinstalledandconfiguredcorrectly,buttheproblemstillpersists,havetheexternal
monitorserviced.

•Problem:TheExtenddesktopfunctiondoesnotwork.
Solution:EnabletheExtenddesktopfunction.

•Problem:IamusingtheExtenddesktopfunction,butIcannotsetahigherresolutionorhigherrefresh
rateonthesecondarydisplay.

Solution:Changetheresolutionandthecolordepthtolowersettingsfortheprimarydisplay.

•Problem:Displayswitchingdoesnotwork.
Solution:IfyouusetheExtenddesktopfunction,disableit,andchangethedisplayoutputlocation.If

aDVDmovieoravideoclipisplaying,stoptheplayback,closetheprogram,andthenchangethe
displayoutputlocation.

•Problem:Thescreenpositionontheexternalmonitorisincorrectwhenthatmonitorissetforahigh
resolution.

Solution:Sometimes,whenyouuseahighresolutionsuchas1600x1200pixels,theimageisshiftedto
theleftorrightonthescreen.Tocorrectthis,firstensurethatyourexternalmonitorsupportsthedisplay
mode(theresolutionandtherefreshrate)thatyouhaveset.Ifitdoesnot,setadisplaymodethatthe
monitorsupports.Ifitdoessupportthedisplaymodeyouhaveset,gotothesetupmenuforthemonitor
itselfandadjustthesettingsthere.Usuallytheexternalmonitorhasbuttonsforaccesstothesetupmenu.
Formoreinformation,seethedocumentationthatcomeswiththemonitor.

Audioproblems

•Problem:WaveorMIDIsounddoesnotplayproperly.

82UserGuide

Solution:Ensurethatthebuilt-inaudiodeviceisconfiguredcorrectly.

1.GotoControlPanel,andensurethatyouviewControlPanelbyCategory.

2.ClickHardwareandSound.

3.ClickDeviceManager.Ifyouarepromptedforanadministratorpasswordorconfirmation,typethe
passwordorprovideconfirmation.

4.Double-clickSound,videoandgamecontrollers.

5.EnsurethatthedevicefollowingSound,videoandgamecontrollersisenabledandconfigured
correctly.

•Problem:Recordingsmadebyusingthemicrophoneinputarenotloudenough.
Solution:EnsurethattheMicrophoneBoostfunctionisturnedonandsetbydoingthefollowing:

1.GotoControlPanel,andensurethatyouviewControlPanelbyCategory.

2.ClickHardwareandSound.

3.ClickSound.

4.ClicktheRecordingtabintheSoundwindow.

5.SelectMicrophone,andclickthePropertiesbutton.

6.ClicktheLevelstab,andmovetheMicrophoneBoostsliderupwards.

7.ClickOK.

Note:Formoreinformationaboutcontrollingvolume,seeyourWindowsonlinehelp.

•Problem:Icannotmovethevolumesliderorbalanceslider.
Solution:Theslidermightbegrayedout.Thismeansthatitspositionisfixedbythehardwareand

cannotbechanged.

•Problem:Thevolumeslidersdonotstayinplacewhensomeaudioprogramsareused.
Solution:Itisnormalforthesliderstochangepositionwhencertainsoundprogramsareused.The

programsareawareofthesettingsintheVolumeMixerwindowandareenabledtochangethesettings
themselves.AnexampleistheWindowsMediaPlayerprogram.Usuallytheprogramhasslidersavailable
tocontrolthesoundfromwithintheprogram.

•Problem:Thebalanceslidercannotcompletelymuteonechannel.
Solution:Thecontrolisdesignedtocompensateforminordifferencesinbalanceanddoesnot

completelymuteeitherchannel.

•Problem:ThereisnovolumecontrolforMIDIsoundintheVolumeMixerwindow.
Solution:Usethehardwarevolumecontrol.Thisisbecausethebuilt-insynthesizersoftwaredoes

notsupportthecontrol.

•Problem:ThesoundcannotbeturnedoffevenifIsettheMastervolumecontrolatminimum.
Solution:YoustillcanhearsomesoundeventhoughyouhavesettheMastervolumecontrolatminimum.

Toturnoffthesoundcompletely,gototheMastervolumecontrolandselectMutespeakers.

•Problem:WhenIconnectheadphonestomycomputerwhileplayingsound,aspeakerdoesnot
producesound.

Solution:Whentheheadphonesareattached,thestreamingisautomaticallyredirectedtoit.Ifyouwant
tolistentosoundfromthespeakersagain,ensurethatyousetthosespeakersasthedefaultdevice.For
moreinformation,seethehelpinformationsystemforRealtekHDAudioManager.

Fingerprintreaderproblems

•Problem:Thesurfaceofthereaderisdirty,stained,orwet.
Solution:Gentlycleanthesurfaceofthereaderwithadry,soft,lint-freecloth.

Chapter7.Troubleshootingcomputerproblems83

•Problem:Thereaderoftenfailstoenrollorauthenticateyourfingerprint.
Solution:Ifthesurfaceofthereaderisdirty,stained,orwet,gentlycleanthesurfaceofthereader

withadry,soft,lint-freecloth.
Fortipsonhowtomaintainthefingerprintreader,see“Usingthefingerprintreader”onpage52.

Batteryproblems

•Problem:Thebatterycannotbefullychargedinthestandardchargetimewhenthecomputerispowered
off.

Solution:Thebatterymightbeover-discharged.Connecttheacpoweradaptertothecomputerandletit
charge.Ifthebatterycannotbefullychargedin24hours,contactLenovotoreplacethebattery.

•Problem:Thecomputershutsdownbeforethebatterystatusiconshowsthatthebatteryisempty.
Solution:Dischargeandrechargethebattery.

•Problem:Thecomputeroperatesafterthebatterystatusiconshowsthatthebatteryisempty.
Solution:Dischargeandrechargethebattery.

•Problem:Theoperatingtimeforafullychargedbatteryisshort.
Solution:Dischargeandrechargethebattery.Ifyourbatteryoperatingtimeisstillshort,contactLenovo

toreplacethebattery.

•Problem:Thecomputerdoesnotoperatewithafullychargedbattery.
Solution:Thesurgeprotectorinthebatterymightbeactive.Turnoffthecomputerforoneminutetoreset

theprotector;thenturnonthecomputeragain.

•Problem:Thebatterycannotgetcharged.
Solution:Youcannotchargethebatterywhenitistoohot.Turnoffthecomputerandwaitforawhileto

letthebatterycooltoroomtemperature.Afteritcools,rechargethebattery.Ifitstillcannotbecharged,
haveitserviced.

Poweradapterproblem

Problem:Theacpoweradapterisconnectedtothecomputerandtheworkingelectricaloutlet,butthe

poweradapter(powerplug)iconisnotdisplayedintheWindowsnotificationarea.Theacpowerindicator
alsodoesnotlightup.

Solution:Dothefollowing:

1.Ensurethattheconnectionoftheacpoweradapteriscorrect.

2.Iftheconnectionoftheacpoweradapteriscorrect,turnoffthecomputer,andthendisconnecttheac
poweradapter.

3.Reconnecttheacpoweradapter,andthenturnonthecomputer.

4.IfthepoweradaptericonstillisnotdisplayedintheWindowsnotificationarea,havetheacpower
adapterandyourcomputerserviced.

Powerproblems

Printtheseinstructionsnowandkeepthemwithyourcomputerforreferencelater.

•Problem:Mycomputerisgettingnopoweratall.
Solution:Checkthefollowingitems:

1.Verifythepowerbutton.Thepowerbuttonisilluminatedwheneverthecomputerison.

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