Wisenet XNF-9010RV, XNF-9010RVM User Manual

NETWORK CAMERA

User Manual

XNF-9010RV/XNF-9010RVM

Network Camera

User Manual

Copyright

Hanwha Techwin

©2020

Trademark

Each of trademarks herein is registered. The name of this product and other trademarks mentioned in this manual are the registered trademark of their
respective company.

Restriction

Copyright of this document is reserved. Under no circumstances, this document shall be reproduced, distributed or changed, partially or wholly, without
formal authorization.

Disclaimer

Hanwha Techwin

provided. Use of this document and the subsequent results shall be entirely on the user’s own responsibility.
right to change the contents of this document without prior notice.

Design and specications are subject to change without prior notice.

The initial administrator ID is “admin” and the password should be set when logging in for the rst time.

Please change your password every three months to safely protect personal information and to prevent the damage of the information
theft.
Please, take note that it’s a user’s responsibility for the security and any other problems caused by mismanaging a password.

makes the best to verify the integrity and correctness of the contents in this document, but no formal guarantee shall be

Co., Ltd. All r ights reser ved.

Hanwha Techwin

reserves the

overview

IMPORTANT SAFETY INSTRUCTIONS

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean the contaminated area on the product surface with a soft, dry cloth or a damp cloth.

(Do not use a detergent or cosmetic products that contain alcohol, solvents or surfactants or oil constituents
as they may deform or cause damage to the product.)

7. Do not block any ventilation openings, Install in accordance with the manufacturer’s instructions.

8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including

amplifiers) that produce heat.

9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades
with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide
blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult
an electrician for replacement of the obsolete outlet.

10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and
the point where they exit from the apparatus.

11. Only use attachments/ accessories specified by the manufacturer.

12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer,

or sold with the apparatus. When a cart is used, use caution when moving the cart/
apparatus combination to avoid injury from tip-over.

13. Unplug this apparatus during lighting storms or when unused for long periods of time.

14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus

has been damaged in any way, such as power-supply cord or plug is damaged, liquid has
been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture,
does not operate normally, or has been dropped.

15. This product is intended to be supplied by a Listed Power Supply Unit marked “Class 2” or “LPS” and rated
from 12 Vdc, 1.1 A or PoE, 0.35 A.

16. This product is intended to be supplied by isolation power.

17. If you use excessive force when installing the product, the camera may be damaged and malfunction.

If you forcibly install the product using non-compliant tools, the product may be damaged.

18. Do not install the product in a place where chemical substances or oil mist exists or may be generated. As
edible oils such as soybean oil may damage or warp the product, do not install the product in the kitchen or
near the kitchen table.
This may cause damage to the product.

19. When installing the product, be careful not to allow the surface of the product to be stained with chemical
substance.
Some chemical solvents such as cleaner or adhesives may cause serious damage to the product’s surface.

20. If you install/disassemble the product in a manner that has not been recommended, the production functions/
performance may not be guaranteed.
Install the product by referring to “Installation & connection” in the user manual.

21. Installing or using the product in water can cause serious damage to the product.

22. Although a rapid change in temperature could cause frost inside the dome, there will be no problem with the

video.

23. This device has been verified using STP cable. The use of appropriate GND grounding and STP cable
is recommended to effectively protect your product and property from transient voltage, thunderstroke,
communication interruption.

WARNING

TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS PRODUCT
TO RAIN OR MOISTURE. DO NOT INSERT ANY METALLIC OBJECT THROUGH THE
VENTILATION GRILLS OR OTHER OPENNINGS ON THE EQUIPMENT.

Apparatus shall not be exposed to dripping or splashing and that no objects filled with liquids,
such as vases, shall be placed on the apparatus.

To prevent injury, this apparatus must be securely attached to the Wall/ceiling in accordance
with the installation instructions.

CAUTION

CAUTION

RISK OF ELECTRIC SHOCK.

DO NOT OPEN

CAUTION

: TO REDUCE THE RISK OF ELECTRIC SHOCK.

DO NOT REMOVE COVER (OR BACK).

NO USER SERVICEABLE PARTS INSIDE.

REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

EXPLANATION OF GRAPHICAL SYMBOLS

The lightning flash with arrowhead symbol, within an equilateral triangle, is
intended to alert the user to the presence of “dangerous voltage” within the
product’s enclosure that may be of sufficient magnitude to constitute a risk of
electric shock to persons.

The exclamation point within an equilateral triangle is intended to alert the user to
the presence of important operating and maintenance (servicing) instructions in
the literature accompanying the product.

English _3

●● OVERVIEW

overview

Class construction

An apparatus with CLASS construction shall be connected to a MAINS socket outlet with a
protective earthing connection.

Battery

Batteries(battery pack or batteries installed) shall not be exposed to excessive heat such as
sunshine, fire or the like.

The battery cannot be replaced.

Disconnection Device

Disconnect the main plug from the apparatus, if it’s defected. And please call a repair man in
your location.

When used outside of the U.S., it may be used HAR code with fittings of an approved
agency is employed.

CAUTION

RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.
DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.

ATTENTION

IL Y A RISQUE D’EXPLOSION SI LA BATTERIE EST REMPLACÉE PAR UNE BATTERIE DE
TYPE INCORRECT.
METTRE AU REBUT LES BATTERIES USAGÉES CONFORMÉMENT AUX INSTRUCTIONS.

CAUTION

These servicing instructions are for use by qualified service personnel only.
To reduce the risk of electric shock do not perform any servicing other than that contained in
the operating instructions unless you are qualified to do so.

The Test Monitor Out port of the product is provided for easier installation, and is not
recommended for monitoring purposes.

Please use the input power with just one camera and other devices must not be connected.
Before connecting the Power Terminal Block, you need to unplug the power plug from the

outlet first.

The ITE is to be connected only to PoE networks without routing to the outside plant.

The wired LAN hub providing power over the Ethernet (PoE) in accordance with IEEE

802.3.af shall be a UL Listed device with the output evaluated as a Limited Power Source
as defined in UL60950-1 or PS2 as defined in UL62368-1.

Unit is intended for installation in a Network Environment 0 as defined in IEC TR 62102.
As such, associated Ethernet wiring shall be limited to inside the building.

Please read the following recommended safety precautions carefully.

yDo not place this apparatus on an uneven surface.
yDo not install on a surface where it is exposed to direct sunlight, near heating equipment or

heavy cold area.
yDo not place this apparatus near conductive material.
yDo not attempt to service this apparatus yourself.
yDo not place a glass of water on the product.
yDo not install near any magnetic sources.
yDo not block any ventilation openings.
yDo not place heavy items on the product.
yPlease wear protective gloves when installing/removing the camera.

The high temperature of the product surface may cause a burn.

User’s Manual is a guidance book for how to use the products.
The meaning of the symbols are shown below.

yReference : In case of providing information for helping of product’s usages
yNotice : If there’s any possibility to occur any damages for the goods and human caused by

not following the instruction

 Please read this manual for the safety before using of goods and keep it in the safe place.

We do not guarantee the quality of third-party products (e.g. lenses, accessories) that you
separately purchase.

WARNING

To Prevent damage which may caused by IR LED, don't stare at operating lamp.

For below models only.

XNF-9010RV

XNF-9010RVM

Risk Group 1

WARNING IR emitted from this product.

Do not stare at operating lamp.

Product tested against IEC 62471

4_ overview

CONTENTS

OVERVIEW

3

INSTALLATION & CONNECTION

10

NETWORK CONNECTION AND

SETUP

18

3 Important Safety Instructions
6 Recommended PC Specifications
6 Recommended Micro SD/SDHC/SDXC

Memory Card Specifications

6 NAS recommended specs
7 What’s Included
8 Optional Accessories for Installation
8 At a Glance

10 Installation
15 Connecting with other Device

18 Connecting the Camera Directly to Local

Area Networking

18 Connecting the Camera Directly to a DHCP

Based DSL/Cable Modem

19 Using Device Manager
19 Automatically searching camera
19 Configuring IP address
20 Manually registering camera
20 Automatically configuring IP
21 Port Range Forward (Port Mapping) Setup
22 Connecting to the Camera from a Shared

Local PC

22 Connecting to the Camera from a Remote

PC via the Internet

WEB VIEWER

23

APPENDIX

25

23 Connecting to the Camera
24 Password setting
24 Login
24 Camera Web Viewer Setup

25 Troubleshooting

●● OVERVIEW

English _5

overview

RECOMMENDED PC SPECIFICATIONS

• CPU : Intel(R) Core(TM) i7 3.4 GHz or higher

• RAM : 8G or higher

• Recommended browser: Chrome

• Supported browsers: Chrome, Safari, Firefox, MS Edge(chromium based)

• Supported OS : Windows, Mac, Linux, Android, iOS, Chrome

• Verification environment

- Windows 10: Google Chrome version 80 or later, Firefox version 72 or later, MS Edge version 83 or later

- Mac 10.13/14: Safari version 11.0.1 or later



The video play performance of the web viewer depends on the performance of the user’s CPU and GPU.

RECOMMENDED MICRO SD/SDHC/SDXC MEMORY CARD SPECIFICATIONS

• Recommended capacity : 16GB to 256GB (MLC type required)

• Recommended Manufacturers : SanDisk, Transcend

• Product Type : High endurance

• The compatibility varies depending on the card manufacturers and types.

Micro SD card can support up to 512 GB if two slots are used. Each slot supports up to 256 GB, and one slot cannot support

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512 GB by itself.

NAS RECOMMENDED SPECS

• Recommended capacity : 200GB or higher is recommended.

• For this camera, you are recommended to use a NAS with the following manufacturer’s specs.
Recommended products : QNAP NAS, Synology NAS

6_ overview

WHAT’S INCLUDED

CAUTION: Be ware of the
Rated Voltage and Polarity

of the power connection.

CAUTION: Be ware of the
Rated Voltage and Polarity

of the power connection.

Please check if your camera and accessories are all included in the product package.
(As for each sales country, accessories are not the same.)

Appearance Item Name Quantity Description Model Name

Camera 1

XNF-9010RV/

XNF-9010RVM

Appearance Item Name Quantity Description Model Name

Cable bushing 1

Extra cable bushing for network

cable installation.

XNF-9010RV/

XNF-9010RVM

●● OVERVIEW

Quick Guide

(Optional)

Cable for the testing monitor 1

MOUNTING HOLE (4X)

HORIZONTAL LINE

160mm (6.30”)

CABLE HOLE (2X)

CABLE HOLE

27mm (1.06”)

Template 1 Product installation guide

1

Used to test the camera connection

to a portable display device

Torx L wrench 1 To remove/fix the top cover

Audio/Alarm/Power cable 1

Cap Installer 1

Used for audio, alarm, DC 12V power

supply

Used to connect the RJ45 network

cable

XNF-9010RV/

XNF-9010RVM

XNF-9010RV/

XNF-9010RVM

XNF-9010RV/

XNF-9010RVM

XNF-9010RV/

XNF-9010RVM

XNF-9010RV/

XNF-9010RVM

XNF-9010RV/

XNF-9010RVM

M12 Female connector cable 1

network when coupled with an M12

male connector.

XNF-9010RVM

Used to supply power and connect

English _7

overview

OPTIONAL ACCESSORIES FOR INSTALLATION

You can purchase appropriate optional accessories available.

Model name Hanging Mount All

XNF-9010RV/

XNF-9010RVM

SBP-167HMW

SBP-300LMW (Parapet Mount)

SBP-300CMW (Ceiling Mount)

SBP-300WMW (Wall Mount)

SBP-300WMW1 (Wall Mount)

SBP-300NBW (Instalation Box)

SBP-300NBW (Wall Mount Base)

SBP-300PMW (Pole Mount)

SBP-300KMW (Corner Mount)

AT A GLANCE

Appearance

a

b

c

d

8_ overview

Mount plate

a

Camera body

b

Top cover

c

Microphone hole

d

Item Description

Plate that fixes the camera when mounting it to the ceiling or attaching it to a separately
sold mount.

Body part where the camera lens and connection terminals are included.

Case cover used to protect the lens and the main unit.

A microphone hole to use the internal microphone.

Inside

Item Description

b ca

d fe g

Item Description

Focus Control Button

a

MICRO USB port

b

Reset Button

c

Press this button for automatic focus control.

Port to connect the WiFi dongle.
You can check the installation video through the applications installed in the smartphone.
Refer to “Connecting WiFi” on page 15.

Wifi dongle and OTG adapter are sold separately.

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The button restores all camera settings to the factory default.
Press and hold for about 5 seconds to reboot the system.

If you reset the camera, the network settings will be adjusted so that DHCP can be

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enabled. If there is no DHCP server in the network, you must run the Device Manager
program to change the basic network settings such as IP address, Subnet mask,
Gateway, etc., before you can connect to the network.

h ji

Network Port

g

IR LED

h

Fisheye lens

i

Illumination Sensor

j

Micro SD card slot

k

Microphone hole

l

Used to connect the PoE or Ethernet cable for network connection.

These infrared LED’s are controlled by the illumination sensor.

This lens has 360˚ vision and it can record video panoramically.

Detects incoming light to control the IR LED.

Compartment for the Micro SD card.

The MIC is built into the camera.

●● OVERVIEW

lk

Test monitor out port

d

Alarm I/O / Power port

e

(DC 12V)

Audio cable port

f

Output port for test monitoring the video output. Use the test monitor cable to connect to a
mobile display and check the test video.

Connects the large port part of the audio/alarm/power cable for the connection of Alarm I/O
and power.

Connects the small port part of the audio/alarm/power cable for the connection of speaker
and microphone.

English _9

installation & connection

INSTALLATION

This camera(XNF-9010RV/XNF-9010RVM) is waterproof and in compliance with the IP66 spec, but the jack connected to the

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external cable is not. You are recommended to install this product below the edge of eaves to prevent the cable from being
externally exposed.

Precautions before installation

Ensure you read out the following instructions before installing the camera:

• Select an installation site that can hold at least 5 times the camera’s weight.

• Stuck-in or peeled-off cables can cause damage to the product or a fire.

• For safety purposes, keep anyone else away from the installation site.
And put aside personal belongings from the site, just in case.

• If the product is installed with excessive force, it may cause damage to the camera due to malfunction.
Forcing assembly using non-compliant tools may damage the product.

Disassembling

1. Using the provided Torx L wrench, turn the 4 screws counterclockwise to release the top cover.

Note that it is not necessary to loosen the screws completely.

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4x

TR20

x4

2. Using the provided Torx L wrench, turn the 2 screws that secure the camera body counterclockwise to

release the mount plate.

You don’t have to completely remove the screws.

`

2x

TR20

x4

Inserting a Micro SD card

Slide the Micro SD card into the Micro SD card slot on the camera module in the direction of the arrow.

10_ installation & connection

Before installing the camera, the Micro SD card should be inserted while the power source and the body are separated.

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Do not forcefully insert it in the reverse direction. It might damage your Micro SD card and your product.

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When it rains or the humidity is high, insertion or ejection of a Micro SD card is not recommended.

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Disassembly of the product cover should be finished within 5 minutes, or there will be the risk of internal dew condensation.

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Removing a Micro SD card

Gently press down on the exposed end of the Micro SD card as shown in the diagram to eject the Micro SD
card from the slot.

Installing the camera on the ceiling or a wall

1. Attach the installation template on the desired surface and drill holes for screws and cables.

●● INSTALLATION & CONNECTION

Before removing the Micro SD card, in <Setup ( )>-<Event>-<Storage>, set the device to <Off> and press the [Apply]

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button and turn the camera off.

If you turn off the camera or remove the Micro SD card that contains data from the product, the data may be lost or

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damaged.

2. Fix the mount plate using appropriate screws.

3. Pass the audio/alarm/power cable and the network cable through the holes of the Mount Plate.

English _11

installation & connection

[Installing the network cable]

4. Pull off the extruded parts of the cable bushing to be used.

5. Use the cap installer to route the network cable through the cable bushing.

Cap Installer

6. Mount the cable bushing to the camera body.

[Installing the Audio/Alarm/Power cables]

7. Mount the cable bushing of the provided audio/alarm/power cables to the camera body.

8. Join the mount plate with the camera body.

12_ installation & connection

2x

TR20

9. Connect the network cable and alarm/power, audio jack to the camera module port.

11. Assemble the top cover.

4x

10. Adjust the lens to the desired direction with reference to “Adjusting the monitoring direction for the
camera” section. (page 14)

When assembling the top cover, make the ‘FRONT’ mark on the camera body align with the logo on the cover.

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If the cover is not fixed tightly, you may encounter a problem with waterproofing. (IP66)

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Outdoor installation

When you install the camera outdoors, it should be waterproofed
with waterproof butyl rubber tape (which can be purchased in stores)
so that water does not leak from the gap of the cable connected in
the outdoor area.

1. Connect the power, audio I/O and LAN cables.

2. Wrap the black cable jacket (Area A) and the cable connection

area with waterproof (butyl rubber) tape so that more than half of
the butyl rubber tape is overlapped.

If the cable jacket is not waterproofed properly, then it can directly cause leakage. Make sure to protect the cable with a

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dense layer of taping.

Waterproof butyl tape is made of butyl rubber that can be stretched to twice its normal length.

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Camera

Camera

Camera

TR20

x4

●● INSTALLATION & CONNECTION

System

System

AA

System

English _13

installation & connection

Adjusting the monitoring direction for the camera

`Adjusting the monitoring direction

You can adjust the camera direction only when the camera is fixed on the ceiling.
Where, Turning the lens on its axis is called Rotation.

- The effective range of rotation is a total of ±180 degrees.

`Methods of adjustment

To adjust the camera direction, grab the lens holder and turn it while looking at the direction display.

Installation precautions when using the IR Manual mode

• This mode is recommended when the luminance from each direction is different when monitoring under
low luminance.

• Since the position of the IR LED is fixed, if you rotate the camera lens, only the monitoring video of the
camera will rotate but not the irradiation direction of the IR LED.

• Make sure the factory default direction of the FRONT mark is placed right when installing it.

• Even after the complete installation of the camera, you can customize it using the video rotation if
necessary.

[Example of installing the ceiling mount]

ZONE #1

ZONE #3

ZONE #2

<Factory default direction>

To adjust the camera monitoring direction, grab the lens holder and turn it.

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If you grab the lens to adjust the direction, the focus could be out or fingerprints could remain on the surface.

When using the IR Manual mode of the camera, install it with the following installation precautions in mind.

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14_ installation & connection

ZONE #1

ZONE #3

ZONE #2

<The direction when using the rotation mode>

CONNECTING WITH OTHER DEVICE

SOFT AP

Connecting WiFi

Camera Setup

1. Connect OTG adapter (5-pin) and WiFi dongle to the micro USB port.

The Test Monitor Out port of the product is provided for easier installation, and is not recommended for monitoring purposes.

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The Micro USB port of the product is provided for easier installation, and is not recommended for monitoring purposes.

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Ethernet Connection

Connect the Ethernet cable to the local network or to the Internet.

Smartphone Setup

1. Install the Wisenet Installation application.

2. Select the camera SSID after turning on the WiFi.

3. Run the Wisenet Installation application.

4. When you log in to the camera, the video will be connected.

The video will be played without being logged in during the initial connection.

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5. You can adjust angle of view while watching the video through smartphone.

Recommended dongle manufacturer

Manufacturer Model

NETIS WF2123 n300

EDIMAX EW-7811Un

IP Time N100mini

TP-LINK TL-WN823N V1

ASUS USB-N13

ASUS USB-N10 NANO

NETGEAR WNA3100M

IODATA WN-G150UMW

Power Supply

Use the screwdriver to connect each line (+, –) of the power cable to the corresponding power port of the
camera.

If both PoE and DC12V are applied simultaneously, the product will be supplied with power from PoE.

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- You can also use a router featuring PoE to supply power to the camera.

- Use PoE that is compliant with the IEEE802.3af protocols.

- It is advisable to use only one power source from PoE and DC 12V.

Be careful not to reverse the polarity when you connect the power cable.

`

If you want to connect an external device, you must turn off the external device before proceeding.

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●● INSTALLATION & CONNECTION

English _15

installation & connection

Connecting a connector cable (XNF-9010RVM)

Connect the M12 male connector into the hole of the M12 Female connector of the
camera.

This camera uses Female, D-coded types.

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PoE (Power over Ethernet) is supported.

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You are recommended to use a shielded network connector.

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Connect this camera to a shielded network cable (STP).

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Please, use 4 poles, Male, D-coded type external cables that meet the M12 specification.

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Check whether the PoE device is properly connected to the ground.

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RX-

TX-

Powering and networking (XNF-9010RVM)

A connection method may vary depending on the installation environment of a user.

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Connect to a PoE (Power over Ethernet) enabled router’s PoE connector.

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Use PoE (Power over Ethernet) that is compliant with the IEEE802.3af protocols.

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You can only use a Mode A PoE device that supplies power through data pin pair 1, 2, 3, 6.

Even if you use the M12-RJ45 conversion cable, you can only use a mode A type PoE equipment that supplies power to data

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pair pins 1, 2, 3, 6.

Power Cable Specification for Each Model

In case of DC 12V Input:

Wire Type (AWG) #22 #20 #18

Cable Length (Max.) 24m 38m 60m

Connecting to Audio Input/Output

TX+

Speaker

RX+

Microphone

PC

Network

Microphone

Speaker

1. Connect the MIC port of the camera with the microphone or LINE OUT port of the amplifier that the
microphone is connected to.

Network Cable Specification

Item Contents Remark

Connector RJ45 (10/100/1000BASE-T)

Ethernet 10/100/1000BASE-T

Cable UTP Category 6

Max Distance 100M DC Resistance ≤ 0.188 Ω/m

PoE Support IEEE 802.3af

16_ installation & connection

To operate with 1000BASE-T, a cable of

UTP-6 or higher should be used for the

Giga hub.

You can use the built-in microphone in the camera without connecting an external microphone.

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2. Connect the SPEAKER port of the camera with the speaker or LINE IN port of the amplifier that the
speaker is connected to.

3. Check the specifications for audio input.

• Audio Codec

- Audio In : G.711 PCM (Bit Rate: 64kbps / Sampling Frequency: 8kHz), G.726 ADPCM (Bit Rate:
16Kbps, 24Kbps, 32Kbps, 40Kbps / Sampling Frequency: 8kHz), AAC (Bit Rate: 48Kbps / Sampling
Frequency: 16kHz)

• Full duplex Audio

• Audio in : Selectable (microphone/Line-in/Built-in microphone), Supported voltage: 2.5VDC (4mA), Input
impedance: 2K Ohm

• Audio out : Line-out (3.5mm mono jack), Maximum output: 1Vms

• Line out impedance : 600Ω

Connecting to the I/O port box

Connect the Alarm I/O cable to the corresponding port of the port box.

To connect the external sensor

Connect one of the 2 signal lines to the [ALARM #1] port (if you want this to be the input port) and the
remaining one to the [GND] port.

Alarm

Sensor

(Warning lamp)

• ALARM #1, ALARM #2 : These ports can be used as alarm input or output ports. If used as input ports,
alarm input or day/night sensors can be connect to them. If used as output ports,
alarm output signals can be connect to them.



Alarm I/O changes can be made through the Webviewer setup.

• GND : Common port for alarm in/output signal.

If devices (e.g., flashing light and siren) that exceed the voltage and current specifications are connected by using the open

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collector method, it may cause malfunction.
Refer to the “Alarm Out Wiring Diagram” when connecting devices that exceed the voltage and current specifications.

Alarm In Wiring Diagram

External

connection

Sensor

Inside of the camera

GND

VCC_3.3V

RESISTOR RESISTOR

RESISTORALARM #1(5 mA SINK)

TRANSISTOR

MLCC

GND

DIODE

To connect the alarm out

If devices (e.g., flashing light and siren) that exceed the voltage and current specifications are connected by
using the open collector method, it may cause malfunction.

Refer to the alarm out connection diagram below when connecting devices that exceed the voltage and
current specifications.

Alarm Out Wiring Diagram

Warning lamp /

Siren power

(-) (+)

Warning lamp /

Siren

External connection Inside of the camera

DC 5V or 3.3V

DIODE

RELAY

RESISTOR 10K ohm

TRANSISTOR

GND

ALARM #2

RESISTOR

GND

TRANSISTOR

GND

●● INSTALLATION & CONNECTION

<if you want ALARM#2 to be the output port>

English _17

network connection and setup

You can set up the network settings according to your network configurations.

CONNECTING THE CAMERA DIRECTLY TO LOCAL AREA NETWORKING

Connecting to the camera from a local PC in the LAN

1. Launch an Internet browser on the local PC.

2. Enter the IP address of the camera in the address bar of the browser.

Camera

INTERNET

Camera

Local PC

<Local Network>

A remote PC in an external Internet out of the LAN network may not be able to connect to the camera installed in the intranet

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if the port-forwarding is not properly set or a firewall is set.
In this case, to resolve the problem, contact your network administrator.

By factory default, the IP address will be assigned from the DHCP server automatically.

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If there is no DHCP server available, the IP address will be set to 192.168.1.100.
To change the IP address, use the Device Manager.
For further details on Device Manager use, refer to “Using Device Manager”. (Page 19)

External Remote PC

DDNS Server
(Data Center, KOREA)

CONNECTING THE CAMERA DIRECTLY TO A DHCP BASED DSL/CABLE MODEM

Camera

1. Connect the user PC directly with the network camera.

2. Run the Device Manager and change the IP address of the camera so that you can use the web browser

on your desktop to connect to the Internet.

3. Use the Internet browser to connect to the web viewer.

4. Move to [Setup] page.

5. Move to [Network] – [DDNS] and configure the DDNS settings.

6. Move to [Basic] – [IP & Port], and set the IP type to [DHCP].

7. Connect the camera, which was removed from your PC, directly to the modem.

8. Restart the camera.

For information on how to set DDNS, refer to the online help of Web Viewer.

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For information on how to set the IP format, refer to the online help of Web Viewer.

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DSL/Cable Modem

INTERNET

DDNS Server
(Data Center, KOREA)

External Remote PC

18_ network connection and setup

USING DEVICE MANAGER

Device manager program can be downloaded from <Technical Guides>-<Online Tool> menu at Hanwha Techwin website

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(http://www.hanwha-security.com).

More instructions of Device Manager can be found at <Help> menu of the main page.

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AUTOMATICALLY SEARCHING CAMERA

If a camera is connected to the same network of the PC where device manager is installed, you
can find network camera by using search function.

1. Click <Search> at the main page of device manager.

2. Check the camera from the list.

• Check MAC address at the sticker attached to the camera.

CONFIGURING IP ADDRESS

If you want to change camera network setting, <Login OK> sign must be displayed at <Status>.
Click <Authentication> at the main page to log in.

Configuring Static IP

Manually insert and configure IP address & port information.

1. Click the camera from the list that you want the change the
IP setting.

2. Click <IP Assign> at the main page of device manager.

3. Select <Assign the following IP address>.

• IP information of the camera will be displayed as previously
set.

4. Fill in IP & Port related categories.

If not using a Broadband Router

For setting <IP Address>, <Subnet Mask>, and <Gateway>, contact your network administrator.

• HTTP Port : Used to access the camera using the Internet browser, defaulted to 80.

• RTSP Port: A port that controls real-time streaming. The initial value is 554.

If using a Broadband Router

• IP Address : Enter an address falling in the IP range provided
by the Broadband Router.
ex) 192.168.1.2~254, 192.168.0.2~254,

192.168.XXX.2~254

• Subnet Mask : The <Subnet Mask> of the Broadband Router
will be the <Subnet Mask> of the camera.

• Gateway : The <Local IP Address> of the Broadband Router
will be the <Gateway> of the camera.

The settings may differ depending on the connected Broadband Router model.

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For more information, refer to the user manual of the applicable router.

For more information about port forwarding of the broadband router, refer to “Port Range Forward (Port Mapping) Setup”.

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(Page 21)

If the Broadband Router has more than one camera connected

Configure the IP related settings and the Port related settings distinctly with each other.
ex)

IP related settings

Port related settings

If the <HTTP Port> is set other than 80, you must provide the <Port> number in the address bar of the Internet browser

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before you can access the camera.
ex) http://IP address : HTTP Port

http://192.168.1.100:8080

5. Click [Apply] Button.

6. If the success message is displayed, click [OK].

Category Camera #1 Camera #2

IP Address
Subnet Mask
Gateway

HTTP Port
RTSP Port

192.168.1.100

255.255.255.0

192.168.1.1

8080
554

192.168.1.101

255.255.255.0

192.168.1.1

8081
555

●● NETWORK CONNECTION AND SETUP

English _19

network connection and setup

Configuring Dynamic IP

Receive IP address from DHCP

• Example of the Dynamic IP environment

- If a Broadband Router, with cameras connected, is assigned an IP address by the DHCP server

- If connecting the camera directly to modem using the DHCP protocols

- If IPs are assigned by the internal DHCP server via the LAN

1. Click the camera from the list that you want to change the IP
setting.

2. Click <IP Assign> at the main page of device manager.

3. Select <Obtain an IP address automatically (DHCP)>.

4. Click [Apply] button.

5. If the success message is displayed, click [OK].

MANUALLY REGISTERING CAMERA

If the camera cannot be found using search function, the camera can be registered remotely by
manually inserting IP information, if the camera is connected to external network.

1. Click <Add Devices> - <Manually Add Device> at the main
page of device manager.

2. Insert the range of IP address that you search.

3. Select the <Model Name> of the camera that you register,

and insert HTTP port, ID, and password.

4. Click [Register] button.

5. Check if camera is registered.

• Check MAC address at the sticker attached to the camera.

AUTOMATICALLY CONFIGURING IP

1. Click the camera from the list that you want to automatically

configure the IP.

2. Click < + > at the main page of device manager.

• Equipment Setting menu appears.

3. At the menu, click <Auto IP Configure>.

4. Click [Close] button.

XNF-9010RV

20_ network connection and setup

PORT RANGE FORWARD (PORT MAPPING) SETUP

If you have installed a Broadband Router with a camera connected, you must set the port range forwarding on the
Broadband Router so that a remote PC can access the camera in it.

Manual Port Range Forwarding

1. From the Setup menu of the Broadband Router, select

<Applications & Gaming> - <Port Range Forward>.
For setting the port range forward for a third-party Broadband
Router, refer to the user guide of that Broadband Router.

2. Select <TCP> and <UDP Port> for each connected camera
to the Broadband Router.
The number of each port to be configured to the IP router
should be set according to the port number designated
in <Setup> - <Basic> - <IP & Port> on the camera web
viewer.

3. When done, click [Save Settings].
Your settings will be saved.

Port forwarding setting is an example of setting CISCO IP router.

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The settings may differ depending on the connected Broadband Router model.

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For more information, refer to the user manual of the applicable router.

Setting up Port Range Forward for several network cameras

• You can set a rule of Port Forwarding on the Broadband Router device through its configuration web page.

• A user can change each port using the camera setting screen.

When Camera1 and Camera2 are connected to a router :

User

Start End Protocol IP Address
3000 3000 TCP/UDP 192.168.1.100
3001 3001 TCP/UDP 192.168.1.101
8080 8080 TCP/UDP 192.168.1.100
8081 8081 TCP/UDP 192.168.1.101

Port forwarding can be done without additional router setup if the router supports the UPnP (Universal Plug and Play) function.

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After connecting the network camera, select the checkbox from the menu <Quick connect> in <Wisenet DDNS> in
“Settings -> Network -> DDNS”.



Broadband Router

Internet



Camera1 (192.168.1.100)



Camera2 (192.168.1.101)



HTTP port 8080
RTSP port 3000

HTTP port 8081
RTSP port 3001

●● NETWORK CONNECTION AND SETUP

English _21

network connection and setup

CONNECTING TO THE CAMERA FROM A SHARED LOCAL PC

1. Run device manager.

It will scan for connected cameras and display them as a list.

2. Double-click a camera to access.
The Internet browser starts and connects to the camera.

Access to the camera can also be gained by typing the camera’s IP address in the address bar of the Internet browser.

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CONNECTING TO THE CAMERA FROM A REMOTE PC VIA THE INTERNET

On a remote computer that is not in the Broadband Router’s network cluster is not allowed, users can access
cameras within a Broadband Router’s network by using the camera’s DDNS URL.

1. Before you can access a camera in the Broadband Router network, you should have set the port range
forward for the Broadband Router.

2. From the remote PC, launch the Internet browser and type the DDNS URL address of the camera, or the
IP address of the Broadband Router in the address bar.
ex) http://ddns.hanwha-security.com/ID

To use Wisenet DDNS, sign up at the Wisenet DDNS homepage (http://ddns.hanwha-security.com) and register the product

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at [My DDNS]>[Register Product].

22_ network connection and setup

web viewer

CONNECTING TO THE CAMERA

Normally, you would

1. Launch the Internet browser.

2. Type the IP address of the camera in the address bar.

ex) • IP address (IPv4) : 192.168.1.100 
http://192.168.1.100

- the Login dialog should appear.

IP address (IPv6) : 2001:230:abcd: ffff:0000:0000:ffff:1111

•

http://[2001:230:abcd:ffff:0000:0000:ffff:1111] - the Login



dialog should appear.

If the HTTP port is other than 80

1. Launch the Internet browser.

2. Type the IP address and HTTP port number of the camera in the address bar.

ex) IP address : 192.168.1.100:HTTP Port number(8080)

http://192.168.1.100:8080 - the Login dialog should appear.



Using URL

1. Launch the Internet browser.

2. Type the DDNS URL of the camera in the address bar.

ex) URL address : http://ddns.hanwha-security.com/ID

- the Login dialog should appear.

Network connection is disabled in the LAN only environment.

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Connecting via UPnP

1. Run the client or operating system in support of the UPnP protocol.

2. Click the camera name for search.

In the Windows operating system, click the camera name searched from the network menu.

- The login window is displayed.

Connecting via Bonjour

1. Run the client or operating system in support of the Bonjour protocol.

2. Click the camera name for search.

In the Mac operating system, click the camera name searched from the Bonjour tab of Safari.

- The login window is displayed.

●● WEB VIEWER

To check the DDNS address

If the camera is connected directly to the DHCP cable modem, DSL modem, the IP address of your network
will be changed each time you try to connect to the ISP (Internet Service Provider) server.
If this is the case, you will not be informed of the IP address changed by DDNS.

Once you register a dynamic IP-based device with the DDNS server, you can easily check the changed IP
when you try to access the device.
To register your device to the <DDNS> server, visit http://ddns.hanwha-security.com and register your device
first, and then set the Web Viewer’s <Network> - <DDNS> to <Wisenet DDNS>, as well as providing
<Product ID> that had been used for DDNS registration.

English _23

web viewer

PASSWORD SETTING

When you access the product for the first time, you must register the
login password.

For a new password with 8 to 9 digits, you must use at least 3 of

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the following: uppercase/lowercase letters, numbers and special
characters. For a password with 10 to 15 digits, you must use at
least 2 types of those mentioned.

Special characters that are allowed. : ~`!@#$%^*()_-+=|{}[].?/

-

For higher security, you are not recommended to repeat the same

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characters or consecutive keyboard inputs for your passwords.

If you lost your password, you can press the [RESET] button to initialize the product. So, don’t lose your password by using a

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memo pad or memorizing it.

LOGIN

Whenever you access the camera, the login window appears.
Enter the User ID and password to access the camera.

1. Enter “admin” in the <User name> input box.
The administrator ID, “admin”, is fixed and can not be
changed.

2. Enter the password in the <Password> input field.

3. Click [Sign in].

If you have logged in successfully, you will the Live Viewer
screen.

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When you access the camera web viewer, pay special attention to the
security by checking whether the image data is encrypted.

You will experience the best video quality if the screen size is 100%. Reducing the ratio may cut the image on the borders.

CAMERA WEB VIEWER SETUP

1. Click the [

2. The Settings window appears.

3. You can configure settings for the camera’s basic information, video, audio, network, event, analysis, and

4. Click <

Setup ( )

system over the network.

Help ( )

] icon.

> to view detailed descriptions of each function.

24_ web viewer

appendix

TROUBLESHOOTING

PROBLEM SOLUTION

When an Windows 10 user accesses
the web viewer through Chrome
or Firefox, the sound volume of
microphone changes periodically.

What are the specifications for WAVE
files necessary to play audio at the
time of an event?

No video is displayed when accessing
the plug-in free webviewer on Safari
via HTTPS.

I can’t access the camera from a web
browser.

Viewer got disconnected during
monitoring.

The camera connected to the network
is not detected in the Device Manager
program.

Images overlap.

yThis is what happens when microphone driver has been set to Realtek driver.

Install the High Definition Audio device (Windows Default Driver) or the third party driver as
the microphone driver.

ySampling rate of 48,000 KHz or less is recommended.

yFor bits per sample (bps), up to 8/16 bit is recommended.

yOnly PCM encoding format is supported.

yOn the authentication popup window prompted when initially accessing https, click "View

Authentication Certificate" and select the "Always trust when connecting to the designated
webviewer IP" check box.

yIf the webviewer continues failing to display a video after you select "Next" on the message

window below, press the command key + Q to exit the Safari browser, access again and
follow the procedures stated above.

yCheck to make sure that the camera’s Network settings are appropriate.

yCheck to make sure that all network cables have been connected properly.

yIf connected using DHCP, verify that the camera is able to acquire dynamic IP addresses

without any problem.

yIf the camera is connected to a Broadband Router, verify that port forwarding is properly

configured.

yConnected Viewers become disconnected upon any change to camera or network

configurations.

yCheck all network connections.

yTurn off the firewall settings on your PC and then search the camera again.

yCheck whether two or more cameras are set to a single multicast address instead of different

addresses. If a single address is used for multiple cameras, the images may overlap.

PROBLEM SOLUTION

No image appears.

Voice is not recorded even though
audio input settings are configured.

<Motion detection> of <Analytics> is
set to <Enable>, but no notification
e-mail reaches me even when an
analysis event had occurred.

No signal is found at the Alarm Output
port even when an intelligent video
analysis event is generated.

Cannot record into the Micro SD card.

Micro SD card is inserted but the
camera does not operate properly.

Cannot record in the NAS.

It reports that NAS setting has failed.

yIf the transmission method is set to multicast, check whether there is a router that supports

multicast in the LAN the camera is connected to.

yYou must enable the <Audio In> check box in <Basic> - <Video Profile>.

yVerify the settings in the following sequence:

A. Check <Data & Time> settings.
B. The <Motion detection> should be set to <Enable>.
C. Check if the <E-mail> option of <Event setup> menu is checked to use.

yCheck alarm output port settings.

yCheck if the Micro SD card is defective.

yWhen replacing the Micro SD card, it must be done while the power is disconnected from

the product.

yCheck if the Micro SD card is inserted in the proper direction. Operation of Micro SD card that

is formatted by other devices is not guaranteed with this camera unit.

yFormat the Micro SD card again in <Setup>  <Event>  <Storage> menu.

yConfirm that the information registered in the NAS is correct.

yConfirm that the IP address of the NAS is valid.

yConfirm that the ID/password of the NAS is valid.

yConfirm that you can access the folder designated as the default folder using the ID of the

NAS.

yConfirm that the NAS SMB/CIFS items are unchecked.

yConfirm that the NAS IP address and the camera IP address are in the same format.

ex) The NAS & camera subnet mask initial value is 255.255.255.0.
If the IP address is 192.168.20.32 then the NAS IP address should be in the range of

192.168.20.1~192.168.20.255.

yCheck whether you tried to access as another user without formatting the default folder

saved or used.

yConfirm that you used recommended NAS equipment.

●● APPENDIX

English _25

Any changes or modifications in construction of this device which are not expressly approved by the
party responsible for compliance could void the user's authority to operate the equipment.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used
in accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his own expense.

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Hanwha Techwin cares for the environment at all product manufacturing stages, and is taking measures to provide
customers with more environmentally friendly products.
The Eco mark represents Hanwha Techwin's devotion to creating environmentally friendly products, and indicates
that the product satisfies the EU RoHS Directive.

Correct Disposal of This Product ( Waste Electrical & Electronic Equipment)

(Applicable in the European Union and other European countries with separate collection systems)

This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g.
charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life.
To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate
these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material
resources.
Household users should contact either the retailer where they purchased this product, or their local government
office, for details of where and how they can take these items for environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions of the purchase contract. This
product and its electronic accessories should not be mixed with other commercial wastes for disposal.

Correct disposal of batteries in this product

(Applicable in the European Union and other European countries with separate battery return systems.)

This marking on the battery, manual or packaging indicates that the batteries in this product should not be disposed of with other
household waste at the end of their working life. Where marked, the chemical symbols Hg, Cd or Pb indicate that the battery contains
mercury, cadmium or lead above the reference levels in EC Directive 2006/66. If batteries are not properly disposed of, these
substances can cause harm to human health or the environment.
To protect natural resources and to promote material reuse, please separate batteries from other types of waste and recycle them
through your local, free battery return system.