Wisenet TNU-6320 User Manual

NETWORK CAMERA

User Manual

TNU-6320

Network Camera

User Manual

Hanwha Techwin

Tra dema rk

Each of trademarks herein is registered. The name of this product and other trademarks mentioned in this manual are the registered trademark of their respective company.

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Copyright of this document is reserved. Under no circumstances, this document shall be reproduced, distributed or changed, partially or wholly, without formal authorization.

Disclaimer

Hanwha Techwin

provided. Use of this document and the subsequent results shall be entirely on the user’s own responsibility. right to change the contents of this document without prior notice.

Design and speciﬁcations are subject to change without prior notice.

The initial administrator ID is “admin” and the password should be set when logging in for the ﬁrst time.

Please change your password every three months to safely protect personal information and to prevent the damage of the information theft. Please, take note that it’s a user’s responsibility for the security and any other problems caused by mismanaging a password.

makes the best to verify the integrity and correctness of the contents in this document, but no formal guarantee shall be

Co., Ltd. All r ights reser ved.

Hanwha Techwin

reserves the

overview

IMPORTANT SAFETY INSTRUCTIONS

Before installation, read all manuals thoroughly and proceed with the installation according to

the directions.

When connecting a power cable or signal line, check the external connection port ﬁrst.

Incorrectly connecting the power supply may cause ﬁre, electric shock or damage to the product.

If you notice any unusual smells or smoke coming from the unit, stop using the product.

If this occurs, immediately disconnect the power source and contact the service center. Continued use may cause ﬁre or electrical shock.

Do not disassemble while the power is on.

Before the power is supplied, conﬁrm that all power cords have been properly connected.

An insecure connection may result in ﬁre.

If the system has been in a high or low temperature environment, you may be injured by high

heat or low chill of the surface.

Before turning the power on, conﬁrm that the power supply supports 24Vac/6A 50/60Hz.

Power in excess of the rated voltage may cause a ﬁre.

Lightning or thunder may cause damage to the device.

When installing the product, consider taking measures that will minimize damage to the product in the event of lightning.

When the system is installed, it should be tightly anchored on a ﬂoor that can suﬃciently

sustain its weight against any strong wind. The ﬁxing method and material used must be able to sustain at least 4 times the system’s weight.

Since the system is remotely controlled and sometimes changes its position, it should be so

10.

carefully installed that it does not create any harmful environment, i.e., its moving part does not injure people.

Do not attach anything to the system.

11.

When installing in a dangerous environment, remove the equipment from the power supply

12.

to reduce the possibility of ignition.

Do not install near a heater or motor.

13.

Install the system in a place with good ventilation.

You can receive installation support from engineers who are qualiﬁed to handle technical

14.

services.

Do not install the product in a location that is humid, or where the product will be exposed

15.

to dust or soot.

Do not drop objects on the product, or apply strong impact to it.

16.

Keep away from locations where there is excessive vibration or magnetic interference.

Do not install in an operating environment with extreme temperatures.

17.

The camera will operate at temperatures of -40°C or higher.

Keep out of direct sunlight, and away from heat radiation sources.

18.

If you want to relocate a product that has already been installed, be sure to turn oﬀ the

19.

power and then move or reinstall it. Failure to turn oﬀ the power may result in ﬁre or electric shock.

Install the product in a location with good ventilation.

20.

When connecting a power cable or signal line, check the external connection port ﬁrst.

The rubber part of the camera wiper is expendable. Replace with a new one if performance

21.

is degraded.

Before cleaning the system, disconnect it from the power supply.

22.

CAUTION

RISK OF ELECTRIC SHOCK.

DO NOT OPEN

: TO REDUCE THE RISK OF ELECTRIC SHOCK.

CAUTION

DO NOT REMOVE COVER (OR BACK).

NO USER SERVICEABLE PARTS INSIDE.

REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

●● OVERVIEW

English _3

overview

CONTENTS

OVERVIEW

INSTALLATION & CONNECTION

NETWORK CONNECTION AND SETUP

3 Important Safety Instructions 5 Product Features 5 Recommended PC Specifications 5 Recomended Micro SD/SDHC/SDXC Memory

Card Specifications

5 NAS recommended specs 6 What’s Included 7 At a Glance

8 Installation 10 Connecting with other Device

13 Connecting the Camera Directly to Local

Area Networking

13 Connecting the Camera Directly to a DHCP

Based DSL/Cable Modem

14 Connecting the Camera Directly to a PPPoE

Modem

14 Connecting the Camera to a Broadband

Router with the PPPoE/Cable Modem

15 Buttons used in IP Installer 15 Static IP Setup 17 Dynamic IP Setup 17 Port Range Forward (Port Mapping) Setup 18 Connecting to the Camera from a Shared

Local PC

18 Connecting to the Camera from a Remote PC

via the Internet

WEB VIEWER

SETUP SCREEN

APPENDIX

19 Connecting to the Camera 19 Password setting 20 Login 20 Installing WebViewer Plugin 21 Using the Live Screen 23 Playing the recorded video

26 Setup 26 Basic Setup 30 PTZ setup 33 Video & Audio setup 38 Network Setup 41 Event Setup 43 NAS (Network Attached Storage) guide 49 System Setup 51 Viewing profile information

52 Specification 54 Product Overview 55 Troubleshooting 56 Open Source Announcement

4_ overview

PRODUCT FEATURES

RECOMMENDED PC SPECIFICATIONS

•Full HD Video Quality

•Multi-Streaming This network camera can display videos in different resolutions and qualities simultaneously using different

CODECs.

•Web Browser-based Monitoring Using the Internet web browser to display the image in a local network environment.

•Alarm When an event occurs, related images are transmitted to email and FTP servers that are registered by users or stored on

NAS, or are sent to alarm output terminals.

•Tampering Detection Detects tempering attempts on video monitoring.

•Motion Detection Detects motion from the camera’s video input.

•Intelligent Video Analysis Analyzes video to detect logical events of specified conditions from the camera’s video input.

•Face Detection Detects faces from the camera’s video input.

•Smart Codec Adaptively applies codecs for a portion of the camera’s field of view to improve the quality of such area specified by

user.

•Auto Detection of Disconnected Network Detects network disconnection before triggering an event.

•ONVIF Compliance This product supports ONVIF Profile S.

For more information, refer to www.onvif.org.

•CPU : Intel Core 2 Duo 2.4 GHz or higher (for using 1920x1080 30 fps) Intel Core i7 2.8 GHz or higher (for using 1920x1080 60 fps)

Web Plug-in is optimized to SSE 4.1 Instruction Set.

•Resolution : 1280X1024 pixels or higher (32 bit color)

•RAM : 2GB or higher

•Supported OS : Windows 7, 8.1, 10, Mac OS X 10.9. 10.10. 10.11. 10.12

•Plug-in Free Webviewer

Supported Browser : Google Chrome 54, MS Edge 30, Mozilla Firefox 49(Window 64bit only),

•Plug-in Webviewer

Supported Browser : MS Explore 11, Apple Safari 9(Mac OS X only)

Apple Safari9(Mac OS X only)

` Windows 8 is supported only in the Desktop mode. ` Neither a beta test version unlike the version released in the company website nor the developer version will be supported. ` For IPv6 connection, Window 7 or higher is recommended. `

The camera does not support Internet Explorer Compatability View settings.

` For Mac OS X, only the Safari browser is supported.

•Video Memory : 256MB or higher

If the driver of the video graphic adapter is not installed properly or is not the latest version, the video may not be played properly.

For a multi-monitoring system involving at least 2 monitors, the playback performance can be deteriorated depending on the system.

It is advisable to use Intel Core 2 Duo 2.93GHz or higher in a multi-browser environment.

RECOMENDED MICRO SD/SDHC/SDXC MEMORY CARD SPECIFICATIONS

•4GB ~ 64GB

•For your camera, we recommend you use a memory card from the following manufacturers:

Micro SD/SDHC/SDXC Memory Card : Sandisk, Transcend

•It is recommended to use memory cards of at least class 6 speed.

●● OVERVIEW

NAS RECOMMENDED SPECS

•Recommended capacity : 200GB or higher is recommended.

•Simultaneous access : One unit of NAS can accept a maximum of sixteen camera accesses.

•For this camera, you are recommended to use a NAS with the following manufacturer’s specs.

Recommended products Available sizes

Netgear NAS A maximum of 16 cameras can access simultaneously.

Synology NAS A maximum of 16 cameras can access simultaneously.

When you use Netgear’s NAS equipment, do not allocate the capacity for use.

If you use NAS equipment for purposes other than video saving, the number of accessible cameras may be reduced.

English _5

overview

WHAT’S INCLUDED

Please check if your camera and accessories are all included in the product package. (As for each sales country, accessories are not the same.)

Appearance Item Name Quantity Description

Camera body

Appearance Item Name Quantity Description

IR illuminator (not included)

IR illuminator body

Mounted in the positioning system and used

Instructions and installation

software DVD

Quick Guide

(Optional)

Warranty card

(Optional)

L-Wrench

RJ45 waterproof accessory

Wall Mount Bracket (not included)

Wall Mount Bracket 1 Used when installing the camera on a wall

Wrench bolts / flat washers 12/12

Gasket 2

Used when assembling the camera body and bracket

M5 x 12 (4EA / for connecting the adapter and wall mount)

Used to install in humid places

M5 x 18 (3EA / for connecting the main body and adapter)

M4 x 10 (5EA / for connecting the cable wiring cover)

O-ring (1EA / for assembling the main body and adapter)

Rear gasket (1EA for wall mounting)

Flat washers (12EA)

Mounting bracket

Quick Guide

(Optional)

Warranty card

(Optional)

L-Wrench

Wrench bolts (1/4"-1/2")

IR illuminator mounting bracket

Used when assembling the camera body and bracket

Used when mounting the bracket to the camera body (3EA) Used when mounting the IR illuminator on the bracket (6EA)

6_ overview

AT A GLANCE

Appearance

a b

Sunshield

Item

Cables

Item Description

Alarm cable Alarm I/O cable. (Black/Brown/Red/Yellow/Orange)

●● OVERVIEW

c d

Windshield Wiper

Main body

Base housing

Camera

Interface board

Audio cable Audio I/O cable.

Ethernet Connects the Ethernet cable.

Video output cable Outputs the video.

Power cable

Cables for the camera power and IR illuminator power. (Black/Green/Brown/Blue)

English _7

installation & connection

INSTALLATION

Precautions before installation

Ensure you read out the following instructions before installing the camera:

•Install the system based on the following directions. If you want to install using a different method, you should confirm the safety recommendations by making a request to the manufacturer in advance.

•The gross weight of the system is 14kg. Be careful when lifting the system, and put on proper anti-slip gloves.

•It must be installed on the area (ceiling or wall) that can withstand 4 times the weight of the camera including the installation bracket.

•Stuck-in or peeled-off cables can cause damage to the product or a fire.

•For safety purposes, keep anyone else away from the installation site. And put aside personal belongings from the site, just in case.

Install the device on the floor

Install the pedestal on the floor.

M10X30 anchor bolts

(not provided)

Washers

(not provided)

Optional Accessories for Installation

For your easier installation, you can purchase appropriate optional accessories available.

`Installing the IR illuminator

Secure the bracket to the camera with the 3 supplied bolts.

Connect the IR illuminator to the fixed bracket, using 3 bolts as

shown.

We recommend using M10X30 anchor bolts or better to install the camera on concrete.

Use screws that can withstand more than four times the weight of the equipment.

8_ installation & connection

Insert the IR illuminator cable into the housing through the

wiring hole in the bracket and the hole in the back of the housing.

Wiring hole

Connect the power cable and RS-485 cable of the IR

illuminator to the board in the housing.

`Mounting on wall using bracket

Connect the side of the bracket to the wall using

4 anchor bolts (not supplied).

We recommend using M10X30 anchor bolts or better to install the camera on concrete.

Use screws that can withstand more than four times the weight of the equipment.

Connect the main body with the adapter using 3 screw bolts.

RS-485(+)

CH1

CH2

Washers

(not provided)

Anchor bolts

(not provided)

Rear gasket

RS-485(-)

RS-485(+)

RS-485(-)

CH1

POWER(+)

POWER(-)

CH2

POWER(+)

POWER(-)

Assemble the adapter and bracket using 4 screw bolts.

After organizing the cables as shown, assemble the cover.

●● INSTALLATION & CONNECTION

Adapter

M5X12 bolts

Flat washer

M4X10 bolts

Adapter

M5 x 18 bolts

O-ring

Flat washer

English _9

installation & connection

CONNECTING WITH OTHER DEVICE

Connecting to Audio Input/Output

Alarm cable Audio I/O cable

Ethernet

Video output cable

Power cable

Speaker

Connect the AUDIO IN port of the camera with the microphone directly or LINE OUT port of the amplifier that

the microphone is connected to.

Connect the AUDIO OUT port of the camera with the LINE IN port of the speaker.

Check the specifications for audio input.

•Audio Codec : G.711 PCM. μ-law 64kbps 8kHz sampling

•Full duplex Audio

•Audio in : Used for mono signal line input (Max.2.4 Vpp)

•Audio out : Used for mono signal line output (Max.2.4 Vpp)

•Line out impedance : 600Ω

Alarm I/O Wiring Diagram

ALARM IN

ALARM OUT_NC

ALARM OUT_NO

(5mA sink)

(30VDC, 1A/125VAC, 0.3A)

10_ installation & connection

Speaker

AUDIO IN

AUDIO OUT

Amp

Microphone

Network

Amp

Microphone

ALARM OUT COM

GND

How to connect external cables

Connect external cables by referring the table below.

Connect alarm input/output cables for each terminals one by one.

Label print COLOR Description Remarks

ALARM_IN Black Terminal for connecting external alarm input signal

GND Brown

ALARM OUT NO Red Terminal (NO) for connecting the Relay output signal

ALARM OUT COM Yellow Terminal (GND) for connecting the Relay output signal

ALARM OUT NC Orange Terminal (NC) for connecting the Relay output signal

Common terminal (GND) for connecting external alarm input signal

Ethernet Connection

Connect the Ethernet cable to the local network or to the Internet.

Power Supply

Connect the line of the power adapter to the power input terminal of the camera.

Item COLOR

IR illuminator power

power

Main

Be sure to connect the AC24V power supply (non-polar) while the power is shut off.

BLACK

GREEN

BROWN

BLUE

Electrical Resistance of Copper Wire at [20°C (68°F)]

Copper Wire Gauge (AWG) #24(0.22mm2) #22(0.33mm2) #20(0.52mm2) #18(0.83mm2)

Resistance (Ω/m) 0.078 0.050 0.030 0.018

Drop Voltage (V/m) 0.028 0.018 0.011 0.006

Recommended Distance (m) Less than 20 Less than 30 Less than 30 Less than 30

As shown in the table above, you may encounter a voltage-sag depending on the wire length.

If you use an excessively long wire for camera connection, the camera may not work properly.

Camera Operating Voltage: AC 24V±10%

Voltage drop measurements on the chart above may vary depending on the type and manufacture of the copper cable.

●● INSTALLATION & CONNECTION

AC24V power supply wire specification

Wire Type (AWG) #22 #20 #18

Cable Length (Max.) 34m 55m 88m

Network Cable Specification

Item Contents Remark

Connector RJ45

Ethernet 10/100Base-T 10/100 Mbps

Cable UTP Category 5e

Max Distance 100M

English _11

installation & connection

How to connect the RJ45 waterproof cable to a LAN cable

Insert it through the arrow direction.

Connect the LAN connector (male) to the cable.

Connect the RJ45 modular jack (female) to the RJ45 connector (male).

Please, keep each of the parts separated.

Assemble by rotating the RJ45 modular jack (female) and the

RJ45 protection cover clockwise (Follow the arrow).

Assemble by rotating RJ45 protection cover and back cover clockwise

(Follow the arrow). When the back cover is assembled, the cable waterproof gasket is tightly attached to the cable to make it waterproof.

RJ45 modular

jack (female)

Rubber ring

Cable waterproof

RJ45 connector (male)

RJ45 connector protection cover

Back cover

gasket

Outdoor installation

When you install it outside of the building, please waterproof it with waterproof butyl rubber tape (can be purchased in stores) so that water does not leak from the gap of the cable connected to the outside.

Connect the power, I/O, AUDIO, and LAN cables.

Wrap the black cable jacket (Area A) and the cable connection area

with waterproof (butyl rubber) tape so that more than half of the butyl rubber tape is overlapped.

If the cable jacket is not waterproofed properly, then it can directly cause

leakage. Make sure to protect the cable with a dense layer of taping.

Waterproof butyl tape is made of butyl rubber that can be stretched to twice its normal length.

Camera

System

You must fully assemble it to rotate the back cover up to the end of the screw

thread of the RJ45 connector.

12_ installation & connection

network connection and setup

You can set up the network settings according to your network configurations.

CONNECTING THE CAMERA DIRECTLY TO LOCAL AREA NETWORKING

Connecting to the camera from a local PC in the LAN

Launch an Internet browser on the local PC.

Enter the IP address of the camera in the address bar of the browser.

Camera

INTERNET

DDNS Server (Data Center, KOREA)

External Remote PC

Camera

Local PC

A remote PC in an external Internet out of the LAN network may not be able to connect to the camera installed in the intranet if the

port-forwarding is not properly set or a firewall is set. In this case, to resolve the problem, contact your network administrator.

In the IP installer, you can use the initial password, “4321” to set IP Address, Subnet Mask, Gateway, HTTP Port, VNP Port, IP type. After

changing the network interface, for better security, access the web viewer and change the password.

By factory default, the IP address will be assigned from the DHCP server automatically.

If there is no DHCP server available, the IP address will be set to 192.168.1.100. To change the IP address, use the IP Installer. For further details on IP Installer use, refer to “Static IP Setup”. (Page 15)

CONNECTING THE CAMERA DIRECTLY TO A DHCP BASED DSL/CABLE MODEM

DSL/Cable Modem

Camera

Connect the user PC directly with the network camera.

Run the IP Installer and change the IP address of the camera so that you can use the web browser on your

desktop to connect to the Internet.

Use the Internet browser to connect to the web viewer.

Move to [Setup] page.

Move to [Network] – [DDNS] and configure the DDNS settings.

Move to [Basic] – [IP & Port], and set the IP type to [DHCP].

Connect the camera, which was removed from your PC, directly to the modem.

Restart the camera.

For configuring the DDNS settings, refer to “DDNS”. (Page 38)

For registering the DDNS settings, refer to “Registering with DDNS”. (Page 38)

Refer to “IP & Port” for how to setup IP. (Page 29)

INTERNET

DDNS Server (Data Center, KOREA)

External Remote PC

●● NETWORK CONNECTION AND SETUP

English _13

network connection and setup

CONNECTING THE CAMERA DIRECTLY TO A PPPoE MODEM

PPPoE Modem

Camera

Connect the user PC directly with the network camera.

Run the IP Installer and change the IP address of the camera so that you can use the web browser on your

desktop to connect to the Internet.

Use the Internet browser to connect to the web viewer.

Move to [Setup] page.

Move to [Network] – [DDNS] and configure the DDNS settings.

Move to [Basic] – [IP & Port] Setup Page, set the IP type to [PPPoE], and enter the network service’s ID and

password.

Connect the camera, which was removed from your PC, directly to the modem.

Restart the camera.

For configuring the DDNS settings, refer to “DDNS”. (Page 38)

For registering the DDNS settings, refer to “Registering with DDNS”. (Page 38)

Refer to “IP & Port” for how to setup IP. (Page 29)

INTERNET

DDNS Server (Data Center, KOREA)

External Remote PC

CONNECTING THE CAMERA TO A BROADBAND ROUTER WITH THE PPPoE/ CABLE MODEM

This is for a small network environment such as homes, SOHO and ordinary shops.

Camera

INTERNET

Local PC

Camera

Broadband Router

PPPoE or

Cable Modem

Configuring the network settings of the local PC connected to a Broadband Router

Configuring the network settings of the local PC connected to a Broadband Router, follow the instructions below.

•Select : <Network>  <Properties>  <Local Area Connection>  <General>  <Properties> 

<Internet Protocol (TCP/IP)>  <Properties>  <Obtain an IP address automatically> or <Use the following IP address>.

•Follow the instructions below if you select <Use the following IP address>: ex1) If the address (LAN IP) of the Broadband Router is 192.168.1.1

IP address : 192.168.1.100 Subnet Mask : 255.255.255.0 Default Gateway : 192.168.1.1

ex2) If the address (LAN IP) of the Broadband Router is 192.168.0.1

IP address : 192.168.0.100 Subnet Mask : 255.255.255.0 Default Gateway : 192.168.0.1

ex3) If the address (LAN IP) of the Broadband Router is 192.168.xxx.1

IP address : 192.168.xxx.100 Subnet Mask : 255.255.255.0 Default Gateway : 192.168.xxx.1

For the address of the Broadband Router, refer to the product’s documentation.

For more information about port forwarding of the broadband router, refer to “Port Range Forward (Port Mapping) Setup”. (Page 17)

PPPoE or

Cable Modem

DDNS Server (Data Center, KOREA)

External Remote PC

14_ network connection and setup

BUTTONS USED IN IP INSTALLER

a b c d e f g

h i

Item Description

Device Name

Alias This function is not currently implemented.

Mode Displays either <Static>, <Dynamic> or <PPPoE> for the current network connection status.

MAC(Ethernet) Address

IP Address

Protocol

URL

IPv4 Scans for cameras with the IPv4 setting.

IPv6

Model name of the connected camera. Click the column to sort the list by model name. However, search will be stopped if clicked during the search.

Ethernet address for the connected camera. Click the column to sort the list by Ethernet address. However, search will be stopped if clicked during the search.

IP address. Click the column to sort the list by IP address. However, search will be stopped if clicked during the search.

Network setting for the camera. The factory default is “IPv4”. Cameras with the IPv6 setting will be displayed “IPv6”.

DDNS URL address enabling access from the external Internet. However, this will be replaced with the <IP Address> of the camera if DDNS registration has failed.

Scans for cameras with the IPv6 setting. Activated in an IPv6 compliant environment only.

j k l m

Item Description

Auto Set The IP Installer automatically configures the network settings.

Manual Set You should configure the network settings manually.

Exit Exits the IP Installer program.

For the IP installer, use only the installer version provided in the installation CD or use the latest one if available. You can download the latest

version from the Hanwha Techwin web site.

Scans for cameras that are currently connected to the network. However, this button will be grayed out if neither IPv4 nor IPv6 is checked.

STATIC IP SETUP

Manual Network Setup

Run <IP Installer_v2.XX.exe> to display the camera search list. At the initial startup, both [Auto Set] and [Manual Set] will be grayed out.

For cameras found with the IPv6 setting, these buttons will be grayed out as the cameras do not support this function.

Select a camera in the search list.

Check the MAC address of the camera on the camera’s label. Both the [Auto Set] and [Manual Set] buttons will be activated.

Click [Manual Set].

The Manual Setting dialog appears. <IP Address>, <Subnet Mask>, <Gateway>, <HTTP Port>, and <VNP Port> of the camera are displayed in the preset values.

In the <Address> pane, provide the necessary information.

•MAC (Ethernet) Address : The MAC address imprinted on the camera label is automatically displayed and requires no user setting.

IP related parameters can be set only when DHCP is not checked.

●● NETWORK CONNECTION AND SETUP

English _15

network connection and setup

If not using a Broadband Router

For setting <IP Address>, <Subnet Mask>, and <Gateway>, contact your network administrator.

In the <Port> pane, provide necessary information.

•HTTP Port : Used to access the camera using the Internet browser, defaulted to 80.

•VNP Port : Used to control the video signal transfer, defaulted to 4520.

Enter the password.

Enter the password of “admin” account, which was used to access the camera.

For the security purposes, you are recommended to use a combination of numbers, alphabets uppercase and lowercase and special

characters for your password.

If you want to change the password, refer to “Administrator password change” of the user setup. (Page 28)

Click [OK].

Manual network setup will be completed.

If using a Broadband Router

• IP Address : Enter an address falling in the IP range provided by the Broadband Router. ex) 192.168.1.2~254, 192.168.0.2~254,

192.168.XXX.2~254

•Subnet Mask : The <Subnet Mask> of the Broadband Router will be the <Subnet Mask> of the camera.

•Gateway : The <Local IP Address> of the Broadband Router will be the <Gateway> of the camera.

The settings may differ depending on the connected Broadband Router model.

For more information, refer to the user manual of the applicable router.

For more information about port forwarding of the broadband router, refer to “Port Range Forward (Port Mapping) Setup”. (Page 17)

If the Broadband Router has more than one camera connected

Configure the IP related settings and the Port related settings distinctly with each other.

ex)

Category Camera #1 Camera #2

IP related settings

Port related settings

If the <HTTP Port> is set other than 80, you must provide the <Port> number in the address bar of the Internet browser before you

can access the camera. ex) http://IP address : HTTP Port

http://192.168.1.100:8080

IP Address Subnet Mask Gateway

HTTP Port VNP Port

192.168.1.100

255.255.255.0

192.168.1.1

8080 4520

192.168.1.101

255.255.255.0

192.168.1.1

8081 4521

Auto Network Setup

Run <IP Installer_v2.XX.exe> to display the camera search list. At the initial startup, both [Auto Set] and [Manual Set] will be grayed out.

For cameras found with the IPv6 setting, these buttons will be grayed out as the cameras do not support this function.

Select a camera in the search list.

Check the MAC address of the camera on the camera’s label. Both the [Auto Set] and [Manual Set] buttons will be activated.

Click [Auto Set].

The Auto Setting dialog appears. The <IP Address>, <Subnet Mask>, and <Gateway> will be set automatically.

Enter the password.

Enter the password of “admin” account, which was used to access the camera.

16_ network connection and setup

For the security purposes, you are recommended to use a combination of

numbers, alphabets uppercase and lowercase and special characters for your password.

If you want to change the password, refer to “Administrator password

change” of the user setup. (Page 28)

Click [OK].

Auto network setup will be completed.

DYNAMIC IP SETUP

Dynamic IP Environment Setup

•Example of the Dynamic IP environment

-If a Broadband Router, with cameras connected, is assigned an IP address by the DHCP server

-If connecting the camera directly to modem using the DHCP protocols

-If IPs are assigned by the internal DHCP server via the LAN

Checking the Dynamic IP

Run the IP Installer on the user’s local computer.

Cameras allocated with <Dynamic IP> address are shown in the list.

Select a camera from the search result.

Click the [Manual Set] button and check the camera’s

<Dynamic IP> address. If you uncheck <DHCP>, you can change IP to <Static>.

When done, click [Save Settings].

Your settings will be saved.

Above sample instructions are based on the CISCO’s Broadband Router.

The settings may differ depending on the connected Broadband Router model.

For more information, refer to the user manual of the applicable router.

Setting up Port Range Forward for several network cameras

•You can set a rule of Port Forwarding on the Broadband Router device through its configuration web page.

•A user can change each port using the camera setting screen.

When Camera1 and Camera2 are connected to a router :

User Internet



●● NETWORK CONNECTION AND SETUP

PORT RANGE FORWARD PORT MAPPING SETUP

If you have installed a Broadband Router with a camera connected, you must set the port range forwarding on the Broadband Router so that a remote PC can access the camera in it.

Manual Port Range Forwarding

From the Setup menu of the Broadband Router, select

<Applications & Gaming> - <Port Range Forward>. For setting the port range forward for a third-party Broadband Router, refer to the user guide of that Broadband Router.

Select <TCP> and <UDP Port> for each connected camera to

the Broadband Router. Each port number for the Broadband Router should match that specified in <Setup> - <Basic> - <IP & Port> from the camera’s web viewer menu.



Start End Protocol IP Address 3000 3000 TCP/UDP 192.168.1.100 3001 3001 TCP/UDP 192.168.1.101 4520 4520 TCP/UDP 192.168.1.100 4521 4521 TCP/UDP 192.168.1.101 8080 8080 TCP/UDP 192.168.1.100 8081 8081 TCP/UDP 192.168.1.101

Broadband Router



Port forwarding can be done without additional router setup if the router supports the UPnP (Universal Plug and Play) function. After connecting the network camera, set <Quick connect> of <Wisenet DDNS> to <On> in the “Setup  Network  DDNS” menu.

Camera1 (192.168.1.100)

HTTP port 8080

Device port 4520

RTSP port 3000

Camera2 (192.168.1.101)

HTTP port 8081

Device port 4521

RTSP port 3001

English _17

network connection and setup

CONNECTING TO THE CAMERA FROM A SHARED LOCAL PC

Run the IP Installer.

It will scan for connected cameras and display them as a list.

Double-click a camera to access.

The Internet browser starts and connects to the camera.

Access to the camera can also be gained by typing the camera’s IP address

in the address bar of the Internet browser.

CONNECTING TO THE CAMERA FROM A REMOTE PC VIA THE INTERNET

Since using the IP Installer on a remote computer that is not in the Broadband Router’s network cluster is not allowed, users can access cameras within a Broadband Router’s network by using the camera’s DDNS URL.

Before you can access a camera in the Broadband Router network, you should have set the port range forward

for the Broadband Router.

From the remote PC, launch the Internet browser and type the DDNS URL address of the camera, or the IP

address of the Broadband Router in the address bar. ex) https://ddns.hanwha-security.com/Product ID

For registering the DDNS settings, refer to “Registering with DDNS”. (Page 38)

18_ network connection and setup

web viewer

CONNECTING TO THE CAMERA

Normally, you would

Launch the Internet browser.

Type the IP address of the camera in the address bar.

ex) • IP address (IPv4) : 192.168.1.100  http://192.168.1.100

- the Login dialog should appear. IP address (IPv6) : 2001:230:abcd: ffff:0000:0000:ffff:1111

•

http://[2001:230:abcd:ffff:0000:0000:ffff:1111] - the Login



dialog should appear.

If the HTTP port is other than 80

Launch the Internet browser.

Type the IP address and HTTP port number of the camera in the address bar.

ex) IP address : 192.168.1.100:HTTP Port number(8080)

http://192.168.1.100:8080 - the Login dialog should appear.



Using URL

Launch the Internet browser.

Type the DDNS URL of the camera in the address bar.

ex) URL address : https://ddns.hanwha-security.com/Product ID

- the Login dialog should appear.

Network connection is disabled in the LAN only environment.

Connecting via UPnP

Run the client or operating system in support of the UPnP protocol.

Click the camera name for search.

In the Windows operating system, click the camera name searched from the network menu.

-The login window is displayed.

Connecting via Bonjour

Run the client or operating system in support of the Bonjour protocol.

Click the camera name for search.

In the Mac operating system, click the camera name searched from the Bonjour tab of Safari.

-The login window is displayed.

To check the DDNS address

If the camera is connected directly to the DHCP cable modem, DSL modem, or PPPoE modem, the IP address of your network will be changed each time you try to connect to the ISP (Internet Service Provider) server. If this is the case, you will not be informed of the IP address changed by DDNS.

Once you register a dynamic IP-based device with the DDNS server, you can easily check the changed IP when you try to access the device. To register your device to the <DDNS> server, visit https://ddns.hanwha-security.com and register your device first, and then set the Web Viewer’s <Network> - <DDNS> to <Wisenet DDNS>, as well as providing <Product

ID> that had been used for DDNS registration.

PASSWORD SETTING

When you access the product for the first time, you must register the login password. When the “Password change” window appears, enter the new password.

For a new password with 8 to 9 digits, you must use at least 3 of the

following: uppercase/lowercase letters, numbers and special characters. For a password with 10 to 15 digits, you must use at least 2 types of those mentioned.

Special characters that are allowed. : ~`!@#$%^*()_-+=|{}[].?/

For higher security, you are not recommended to repeat the same characters or consecutive keyboard inputs for your passwords.

If you lost your password, you can press the [RESET] button to initialize the product. So, don’t lose your password by using a memo pad

or memorizing it.

●● WEB VIEWER

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web viewer

Whenever you access the camera, the login window appears. Enter the User ID and password to access the camera.

Enter “admin” in the <User name> input box.

The administrator ID, “admin”, is fixed and can not be changed.

Enter the password in the <Password> input field.

Click [OK].

If you have logged in successfully, you will the Live Viewer screen.

When you access the camera web viewer, pay special attention to the security by checking whether the image data is encrypted.

If you check the “Remember my credentials” option when your input is done, in future you will be logged in automatically without

being prompted to enter the login information.

You will experience the best video quality if the screen size is 100%. Reducing the ratio may cut the image on the borders.

INSTALLING WebViewer PLUGIN

If connecting to a camera for the first time, you will see the installation message. Then, install the required WebViewer Plugin to access the camera and control the video from it in real time.

When the monitoring page is accessed for the very first time,

the installation page is displayed. Click [Click Here] to begin installation.

If the plug-in installation file download status is suspended at 99% in the Internet Explorer browser, retry it after selecting “Release

SmartScreen filter” in “Tool  SmartScreen filter”.

Click [Run] in the message window.

Click [OK].

The old version of Web Viewer Plug-in is deleted.

Click [Install] to begin installation of the Web Viewer Plug-in.

Click [Finish].

Web Viewer Plug-in installation is completed.

In your internet explorer, if you need to move to the installation screen

after installing the webviewer plugin, check whether webviewer_ activexplugin_lib.control in the “Tool  Additional Function Management” menu is “Activated”. If not, and if there is a persisting problem, then select “Tools  Internet Options  General” and delete all the search records.

Click [Yes] when the notice window saying that all browser

windows will be closed.

Steps 4 and 5 will be skipped if no Web Viewer Plug-in is installed.

When the old version of the Web Viewer Plug-in is installed,

a notice window saying the old version will be deleted is displayed. Click [Yes] when the notice window is displayed.

20_ web viewer

USING THE LIVE SCREEN

a b c d f

g h i j k l

Item Description

Monitoring Move to the monitoring screen.

Playback

Setup Move to the Setup screen.

Profile access information You can read the profile information.

Viewer Screen

Installation of Web viewer

plug-in

Profile type

Move to the screen where you can search for the video recording saved in your Micro SD memory card or NAS.

Displays the Live video on the screen.

You can use the mouse wheel to activate the digital zooming in Viewer screen.

You can install the Web viewer plug-in, and replay live or recorded videos.

You can select a profile type in <Video profile> under the <Basic> setup menu.

When the Web Viewer is connected, the profile information currently using is displayed.

Afterimages can be displayed on the screen under the following conditions if the video is played in the

monitoring page:

The resolution is changed due to a profile change.

Incoming data is being slowed due to a network delay when the profile is changed.

The web browser window size and location is changed.

Item Description

Screen Optimization The video size of the camera will switch to as big as the Web browser.

Fix the resolution

Full Screen Switch the current video to the maximum size of the monitor.

Capture Saves the snapshot as an image file in the .jpg format.

Manual recording

Audio/Microphone Control

Alarm output Activate the Alarm Out port.

Windshield Wiper Wipes away water or dust on the camera screen.

PTZ Controls Camera Pan/Tilt/Zoom operations.

Hide the context menu The left-corner context menu will disappear but only the menu icon.

Regardless of the resolution setup configured in the camera, it sets the resolution to 640x480. Press it again to switch back to the default resolution.

Users can save their video in the Micro SD memory card or NAS on their own.

To take video manually, change the recording setting first. Refer to “Storage” for how to set recording (Page 42).

Saves the snapshot as an image file in the .jpg format.

Only the Audio volume can be controlled.

To capture the snapshot

Click [Capture (

When a captured video is saved, a notification message appears.

Capturing follows each store path corresponding to browsers.

When capturing by IE browser on Windows 7 or above is not possible, run the IE browser as the administrator privilege.

)] on the scene to capture.

How to record videos manually

Press [Manual recording (

To end the recording, press [Manual recording (

After inserting the Micro SD card, go to <Event> - <Storage> and turn on the Micro SD card by selecting “On” or turn on NAS by

selecting “On” after connecting to it. Then you can use the manual recording function.

)].

)] again.

●● WEB VIEWER

English _21

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Wisenet TNU-6320 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual