Winegard SK-3003 User Manual

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WINEGARD
®
TRAV’LER
®
Automatic Multi-Satellite TV Antenna
Model SK-3003 DIRECTV TRIPLE FEED
OPERATION MANUAL
Made in the U.S.A.
PRODUCT REGISTRATION
Please register your Winegard product by lling
out and returning the Product Registration card
provided or by completing the online registration
form at http://www.winegard.com/registration
Winegard Company • 3000 Kirkwood St. • Burlington, IA 52601-2000
319/754-0600 • FAX 319/754-0787 • www.winegard.com
SK-3003
Serial No.
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Congratulations!
Operation
You have selected the Winegard® TRAV’LER Automatic Multi-Satellite TV Antenna. The TRAV’LER
will deliver the ability to view up to ve satellites at the same time with unmatched signal strength, the
lowest travel height on the market, maximum HD capabilities and easy to use functionality – just like you get at home. This manual provides important information on the installation and operation of your TRAV’LER Interface Box. Please take time to read the manual in it’s entirety before installing or oper-
ating your antenna.
Icons appearing in the manual are used for important information and helpful tips.
Alert indicates important information regarding
product use, product specications or procedures.
Important tip offers helpful suggestions or
refers you to a related topic in the manual.
For Winegard Warranty Information: Att: Technical Services Winegard Company 3000 Kirkwood St. Burlington, IA 52601 800-788-4417 Fax: 319-754-0715
The TRAV’LER offers a simple one button operation that is also protected from accidental searches by a careful delay. Simply pressing the [Power] button will not start a search.
To start a search:
Press and Hold [Power] for two seconds or until the TRAV’LER interface displays “POWER ON”.
WINEGARD COMPANY
POWER ON
Now the power is ON and the button may be released.
CONNECTING
TO ANTENNA
Once the power is on, the TRAV’LER interface will try to determine the type of dish that it is working with. The TRAV’LER Interface will display the type of satellite dish on the top line and the action it is taking on the bottom. See below.
DIRECTV USERS
DIRECTV TRIPLE
READY MULTI-SAT
The TRAV’LER will enter the search mode as part of its normal operation. The rst part of the search is for the TRAV’LER to nd its “Home” position. Once it nds it home position it will begin to look for a satellite.
Disclaimer Although every effort has been made to insure the information in this manual is correct and complete, no company shall be held liable for any errors or omissions in this manual. All information contained in this manual is subject to change without notice. No warranty of any kind is made with regard to the information included in this manual. The Satellite Interface is designed
specically for use with motorized recreational
vehicles and information contained herein is provided for that purpose only.
To order receivers or programming please call
!
the Winegard receiver hotline: 1-(866) 609-9374.
Trademarks *Winegard, TRAV’LER is a trademark of Winegard Company. DIRECTV is a registered trademark of DIRECTV, Inc., a unit of Hughes Electronics Corp. All trademarks contained in this manual are property of their respective owners. Reference made to products or services provided by companies, other than Winegard Company, does not represent any endorsement of those products or services.
Rev. 5/10
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OPERATION
DIRECTV TRIPLE
HOME EL
DIRECTV TRIPLE
HOME AZ/SK
When the TRAV’LER nds a satellite it will ne tune or “Peak” on the signal and determine which of the satellites it
has found. Once the TRAV’LER knows which satellite it has found, it can move directly to the correct satellite(s).
The TRAV’LER in its automatic search mode will lock onto three different satellites. As it nishes its search, the
TRAV’LER will display an “*” for each of the satellites it found. See below.
DIRECTV TRIPLE
*101 *110 *119
Now you are ready to watch TV.
OPERATION
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Ready to Travel?
To stow the unit when you are ready to travel:
Press [Power] one time.
DIRECTV
STOWING
The unit will stop what it is doing and begin to return to the stowed position. The TRAV’LER Interface WILL NOT TURN OFF unless the TRAV’LER mount is successfully stowed.
Manual Mode:
The TRAV’LER is an extremely versatile satellite antenna and can be manually set to nd many different satellites
individually. NOTE: This function is rarely used.
To use the Manual Search Mode to select a specic satellite, choose Search Mode by pressing the [Enter] button.
Once in the Search Menu you may choose from:
MULTISAT MODE (The normal search mode) MANUAL 61 MANUAL 72 MANUAL 82 MANUAL 91
MANUAL 101 MANUAL 110 MANUAL 119 MANUAL 129 MANUAL 148 MAIN MENU (returns to the User Menu)
EXIT (Enters the Search Routine)
To enter the Manual Search Mode while the TRAV’LER is stowed:
Press the [Power] button and hold it for two seconds to turn the unit on. While the Trav’ler Interface reads:
WINEGARD BURLINGTON
POWER ON
Press and hold the [Enter] button for two seconds.
The TRAV’LER Interface will ask if you wish to enter the User Menu:
ENTER USER MENU
YES *NO
Press [Select] to choose YES and then press [Enter].
The User Menu consists of four choices: Search Mode Diagnostics Installation Exit
Press [Select] to cycle through each of these satellites until the asterisk is next to the satellite you wish to nd.
Then press [Enter].
The TRAV’LER Interface will ask you to conrm the change:
Manual ###
YES *NO
Press [Select] to move the asterisk to YES.
The Trav’ler Interface will acknowledge your selection and ask:
The TRAV’LER will remain in manual mode until you select multi-sat mode again.
POWER OFF
*YES NO
Pressing [Enter] or choosing YES, will stow the TRAV’LER and turn it off. Pressing [Select] then [Enter] or choosing NO will start a new search for your chosen satellite.
NOTE: Diagnostic and Installation Menus are not required for normal operation and should only be entered by a trained professional.
Rev. 1/28/08
4
OPERATION
EMERGENCY OFF:
The Winegard TRAV’LER antenna comes with an emergency Power Off feature.To activate it, press and hold [POWER] and then press [SELECT] while still holding [POWER]. The TRAV’LER antenna will stop where it is and turn off.
!
If the Emergency Power Off is used, the TRAV’LER antenna may not be in a safe position for
travel. DO NOT MOVE THE VEHICLE UNTIL YOU ARE ABLE TO STOW THE UNIT.
OPERATION
5
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TROUBLESHOOTING:
ERROR CODE:
POSSIBLE SOLUTION:
ANTENNA CONNECTION FAILED
EL HOME FAILURE
AZ MOTOR STALLED
EL MOTOR STALLED
SK MOTOR STALLED
STOW FAILURE ANT NOT STOWED
STOW FAILURE STOW UNKNOWN
Check the data cable connection on the back of the Trav’ler Interface. It may not be connected properly.
Something is preventing the TRAV’LER Mount from raising as it at-
tempted to nd the HOME position. Look for obstructions if unit has
recently been manually raised, or the electronics have been replaced. The calibration may need to be reset. Contact Winegard Technical Support 1-(800) 788-4417.
Something is preventing the TRAV’LER Mount from rotating, look for obstructions. If no obvious obstruction, contact Winegard Technical Support 1-(800) 788-4417.
Something is preventing the TRAV’LER Mount from raising or lower­ing, look for obstructions. If no obvious obstruction, contact Winegard Technical Support 1-(800) 788-4417.
Something is preventing the TRAV’LER reector and LNBF from rotat­ing, look for obstructions. If no obvious obstruction, contact Winegard Technical Support 1-(800) 788-4417.
The TRAV’LER is not stowed. Do not try to move the vehicle. Try to stow the Trav’ler again. If it fails again, check for obstructions.
Check the data cable connection on the back of the Trav’ler Interface. It may not be connected properly.
AZ MOTOR RUN REVERSE
EL MOTOR RUN REVERSE
SK MOTOR RUN REVERSE
AZ MOTOR RUNAWAY
EL MOTOR RUNAWAY
SK MOTOR RUNAWAY
NO LNB VOLTAGE
UNKNOWN ERROR ######
DC MOTOR NOT FOUND
ANTENNA WILL NOT AUTOMATICALLY STOW
Note: Weather and vehicle location can impact the ability of the TRAV’LER to locate all of the required satellites.
!
Contact Winegard Technical Support 1-(800) 788-4417.
Contact Winegard Technical Support 1-(800) 788-4417.
Contact Winegard Technical Support 1-(800) 788-4417.
Contact Winegard Technical Support 1-(800) 788-4417.
Contact Winegard Technical Support 1-(800) 788-4417.
Contact Winegard Technical Support 1-(800) 788-4417.
The TRAV’LER is not seeing the required 12-18VDC needed to power the LNBF. Check the coax connections. If these are all connected properly Contact Winegard Technical Support 1-(800) 788-4417.
Contact Winegard Technical Support 1-(800) 788-4417.
Contact Winegard Technical Support 1-(800) 788-4417.
See Emergency Manual Stow instructions. See Page 9 of Installation.
Obstructions such as buildings or tree limbs can block the satellite signals and prevent the TRAV’LER
!
from successfully locating all of the satellites for Multi-Sat Mode. Make sure you have a clear view of the Southern sky.
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OPERATION
OPERATION
7
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Winegard Company • 3000 Kirkwood St. • Burlington, IA 52601-2000
319/754-0600 • FAX 319/754-0787 • www.winegard.com
8
OPERATION
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