17 MiniMax Antenna
Issue Possible Cause
The antenna does not attempt to
find a satellite, or it never moves.
Verify power source is providing +12VDC to the antenna.
Ensure that the quick disconnect power connector is fully
seated and locked into the quick disconnect socket.
The antenna continuously
searches and eventually stops
without ever acquiring any
satellites.
Verify the main coax cable from the antenna is connected to the
“Satellite In” port on the back of the receiver.
Verify all coax cables are properly terminated and that there are
no loose connections.
Check to see if the southern sky is clear. Trees, buildings, large
signs or an overpass can block the signal.
Rain, snow, or excessive dew on the dome can interrupt the
signal. Brush any snow or dew off of the dome. If heavy rain or
snowfall is blocking the signal, it may be necessary to wait until
the weather clears.
With DIRECTV, the dish will find
the alternate satellite but not the
primary satellite.
Make sure that the switches on the electronics control box are
set for DIRECTV. See page 3. These switches are found on the
electronics box under the dome.
I am not getting all of the DISH
channels that I subscribed to.
Go to the Check Switch Menu on the receiver. Make sure it is
set for SW64. Both even and odd transponders on satellite 110°,
119°, and 129° should be listed.
Local programming may not be available outside of your local
coverage area.
I have switched satellite service
providers. How do I set my dish
for my new provider?
Remove the dome, and set switches to correct provider. See
switch settings on page 3.
My receiver appears to be locked
up and is not responding.
DIRECTV users should reboot by one of the following methods:
Press the red reset button on the inside of the small door on the
receiver, OR unplug the receiver from AC outlet for 20 seconds,
and plug back in.
DISH users should reboot by one of the following methods:
Press and hold the power button on the receiver for 15 seconds,
and then release, OR unplug the receiver from AC outlet for 20
seconds, and plug back in.
The antenna appears to lock onto
signal, but my receiver does not
show a picture or signal reading.
Verify the switch settings are set correctly for the desired
provider. See switch settings on page 3.
DIRECTV users should verify the antenna type is set to either 3
LNB “18X20” or 2 LNB oval.
DISH/Bell users should verify the “Check Switch” installed in
the receiver; DISH users should verify this to be SW64, and Bell
users should verify this to be SW42. Note: a new receiver will
initially have an “Unknown Check Switch”, but the antenna will
still perform a search; however, it will not toggle to alternate
satellites.
Troubleshooting