Winegard DuraSAT User Manual

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®
IN-MOTION
WINEGARD
TM
DuraSAT
Automatic Satellite TV Antenna
U. S. Patent Pending
Made in the U.S.A.
In-Motion
PRODUCT REGISTRATION
Please register your Winegard product by lling
out and returning the Product Registration card provided or by completing the online registration form at http://www.winegard.com/registration
800/788-4417 • FAX 319/758-5854 • www.winegard.com
Printed in U.S.A. © Winegard Company 2011 2452220
Serial No.
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Parts Included • Tools Needed • Unpacking the Unit
PARTS INCLUDED*:
1 DuraSAT™ automatic satellite TV antenna 1 Dome 3 Shock resistant mounting feet 1 Hardware bag 1 Mounting template with instructions
TOOLS NEEDED FOR UNPACKING & INSTALLATION:
Level Drill with 3/4” bit 1-1/4” hole saw (if mounting switch in wall) Phillips screw driver #2
UNPACKING THE UNIT:
1. Open box and remove packing material.
If using knife to open carton, BE CAREFUL.
!
Do not cut the dome on
the unit.
For Winegard Warranty Information:
Attn: Technical Services Winegard Company 3111 Kirkwood St. Burlington, IA 52601 Ph: 800-788-4417 Fax: 319-758-5854
7/16” Open end wrench Mounting Hardware & Sealant (consult vehicle manufacturer)
2. Lift unit out of box vertically. Do not turn box and “roll” out, or turn upside down to remove.
USE 2 PEOPLE when removing the unit from the carton.
DO NOT PAINT DOME!
Painting dome will cause signal degradation and
!
will void your warranty.
Disclaimer:
Although every effort has been made to insure the information in this manual is correct and complete, no company shall be held liable for any errors or omissions in this manual. Changes and technological advances are continuously being made in the satellite market. Information provided in this manual was accurate at the time of printing. If the DuraSAT does not function as expected, please contact Winegard Company at (800) 788-4417 or visit our web site at www.winegard.com.
Trademarks:
DuraSAT is a trademark of Winegard Company. Winegard is a registered trademark of Winegard Company. DISH Network is a registered trademark of EchoStar Satellite L.L.C. DIRECTV is a registered trademark of DIRECTV, Inc., a unit of Hughes Electronics Corp. Bell TV is a trademark of Bell Canada, Inc. All trademarks contained in this manual are property of their respective owners. Reference made to products or services provided by companies, other than Winegard Company, does not represent any endorsement of those products or services.
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Quick Reference Guide
This model is PRESET for DIRECTV receivers.
If you have a DISH Network or BELL TV receiver, you must change
the numbered switches (see gures below).
FACTORY PRESET
DIRECTV SWITCH SETTINGS
TO CHANGE SWITCH SETTINGS FOR DISH NETWORK. SIMPLY MOVE #4 & #7 TO DOWN POSITION (#8 SHOULD REMAIN DOWN ALSO).
DIRECTV DISH NETWORK
1 2 3 4 5 6 7 8
1 2 3 4 5 6 7 8
KEY
0 = UP
BELL TV
1 = DOWN
1 2 3 4 5 6 7 8
Hybrid Mode settings are for use in areas where the standard DISH Network settings fail to provide HD programming.
Installing unit on roof of vehicle —
Use the roof template provided to ensure proper
!
installation.
IMPORTANT! Do not install this system in the rain, or under any wet conditions. Moisture may affect electronics and void your warranty!
1. For best performance and to reduce signal acquisition time, park vehicle on a level surface; level the RV.
2. Select a level spot on your roof for installation.
WARNING: Level the base front to back and side to side. If base is not level the antenna may require more time to locate the correct satellite or may not locate the correct satellite.
FIGURE 1
4. After selecting location for unit (see Step 2), place the unit on the centerline of the vehicle.
5. Position base so that cables exit toward the rear of vehicle.
FIGURE 2
DISH NETWORK HYBRID
1 2 3 4 5 6 7 8
2
3
4
OBSTRUCTION
5
UNIT BASE
Cable connections
3. Ensure proper distance to other rooftop equipment is maintained.
Be sure no roof-mounted equipment is blocking the satellite “line of sight”; see chart below.
Using this chart, determine the minimum distances to other equipment.
At least 12”
MUST face REAR
At least 12”
Obstruction Ht. Unit Clearance
8” .....................................15”
10” ...................................20”
12” ...................................25”
15” ...................................35”
FRONT OF VEHICLE
The distance from the edge of the roof to the rear corner of any foot should be at least 12” on both sides of the dish to ensure proper installation.
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6. Place the unit on the roof in its permanent location and mark around each base foot, Figure 3.
FIGURE 3
CENTER
POINT
OF FOOT
SHOULD
POINT
AWAY
FROM THE
DOME.
7. Clean roof area where the base feet will be attached to the roof. Do not erase your marks!
Decide the best location for the power and coax cables to enter the vehicle, and the location of the power switch and receiver. Drill a 3/4” hole in the roof, push wires inside.
2. Connect the Primary receiver to the Main Port on the base.
3. For a two receiver installation, connect a second coax cable (not provided) to the SECONDARY port on base and run cable along roof to second receiver location.
4. Place cable-entry plate over hole and cables. Screw in place. Seal plate and screw holes with approved sealant (not included).
5. Depending on the length of the cable on the roof, you may need to use cable clamps or wire ties (not provided) between the unit and your cable-entry plate. Clamping the cable every 12”-16” should eliminate any unnecessary cable movement, Figure 6.
8. Put approved sealant in the areas marked for the base feet. Place base feet on top of the sealant and screw down with the (3) #10 screws for each foot.
9. After all base feet are secured to roof, put sealant around edge of feet and over screws.
Cable entry installation —
1. Connect the quick disconnect power cable to the panel mount on the back of the DuraSAT unit.
See Figures 4 & 5 below.
FIGURE 4
QUICK DISCONNECT SOCKET LOCK
(ON TOP OF THE CONNECTOR)
SEC
MAIN
MAIN Port
SECONDARY Port
NICKS OR CUTS IN WIRING JACKET MAY CAUSE WATER TO LEAK INTO VEHICLE.
!
FIGURE 6
CABLE­ENTRY
12”-16”
CABLE CLAMPS
Installing the DuraSAT Dome
Place the DuraSAT Dome over the unit so that the DuraSAT decals on the Dome face away from the center line of the vehicle. Line up the holes in the dome with the inserts in the DuraSAT base. Insert all of the dome screws and tighten using a Phillips screwdriver.
FIGURE 5
LOCK
POWER PLUG
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Installing the power switch
1. Choose a location to install the DuraSAT power ON/ OFF switch. Remember when selecting a location, you will need to run the +12VDC power cable from the DuraSAT antenna to the switch. Be sure the switch is in the OFF position before continuing. See Figure 7 below.
Wall or panel mount: Drill 1-1/4” hole, pull wires through wall or panel.
2. Connect the ground wire from the vehicle and the BLACK ground wire from the antenna together, using
large yellow ag connector.
3. Connect the YELLOW ag connector to the switch shown in gure 7 below.
4. Connect the RED wire from the antenna to the
small RED ag connector.
5. Connect small RED ag connector to the switch as shown in Figure 7 below.
6. Connect the +12 V power wire from the vehicle to
a small RED ag connector.
7. Connect small RED ag connector to isolated spade on switch.
FIGURE 7
ON/OFF ROCKER SWITCH WITH LIGHT (Shown in OFF position.)
STEPS 2 & 3
TWO GROUND WIRES
1 FROM VEHICLE 1 BLACK WIRE FROM
SATELLITE ANTENNA
STEPS 6 &7 +12 V FROM VEHICLE
STEPS 4 & 5
RED POWER
WIRE FROM
ANTENNA
CONNECTING RECEIVERS
Connecting TWO receivers
1. Connect the coax cable coming from the antenna to the “SATELLITE IN” input on the primary receiver. The primary receiver is the receiver used most often and will toggle between satellites.
2. Connect the secondary coax cable coming from the antenna to the “SATELLITE IN” input on the secondary receiver.
NOTE: Secondary receiver will not toggle.
3. See page 6 for receiver set-up.
Note: During the DuraSAT antenna’s normal search process, you may hear a slight grinding sound as the unit checks its limits. This is normal and does not harm the unit.
Operating the DuraSAT
1. Turn on receiver and television set. The DuraSAT antenna must be connected to a receiver that is plugged into 120 VAC.
2. Verify that you are getting the receiver’s menu screens on the television. These screens are available
with or without the dish nding the signal. See page 6
for details of receiver set up.
3. Turn the power switch on for the DuraSAT antenna. The dish should start moving, making one or
two revolutions before it stops to acquire GPS. This can take a few moments or up to 10-15 minutes. Normal op-
eration will be less than a minute.
4. Once the unit has acquired GPS, the dish will begin its search. The dish will pause on the signal
long enough to determine which satellite it has found. If it moves off the signal, it is in an effort to verify the signal and it should return to the signal shortly.
5. After the unit has veried that it has the correct
satellite, it will continue to track the signal.
6. If the vehicle does not move for six minutes, the unit will toggle to it’s alternate satellite then toggle back to the primary satellite and go to sleep. If vehicle begins movement in straight line at 10 mph, the unit will resume tracking mode.
7. If you do not have signal, see Troubleshooting,
p. 8.
Connecting ONE receiver
1. Connect the coax cable from the antenna to the “SATELLITE IN” on the receiver.
2. See page 6 for receiver set-up.
Use your on-screen guide to
locate your channel rather than
“channel surng”. This will result in smoother operation.
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TV
Help
Done
Installation Summary
Port:
Satellite:
Satellite Input
1 2 3
Trans:
Device:
Status:
Switch:
SuperDISH
Alternate
Test
Reception Verified
SW64
119 110 129 OK OK OK
Basic DuraSAT Antenna Wiring
COAX
POWER
120V
POWER
RECEIVER
SAT IN
COAX
DuraSAT
ANTENNA
12VDC
To toggle between satellites when subscribing to multi-satellite programming—
The DuraSAT antenna will toggle between the primary or alternate satellites for either DISH Network or DIRECTV. Both have programming on more than one satellite. When a channel is selected on the remote control and is not on the satellite currently selected, the unit will automatically toggle to the correct satellite.
To order receivers or programming please call the Winegard receiver hotline: 1 (866) 609-9374.
!
To install the “SW64” switch:
1. Before turning on your RoadTrip Minimax antenna, make sure that your satellite receiver and television are turned on and your receiver is on the “point dish” menu. (Consult your owner’s manual to reach this menu.)
2. Turn on the RoadTrip Minimax
system and wait for
the unit to acquire a signal on satellite 119°.
DIRECTV
®
programming
1. DIRECTV receivers must be set for oval dish 2 sat selection to enable toggling between primary 101°W satellite and alternate 119°W satellite only. DuraSAT is not compatible for 110° or KA-band satellite viewing. (Consult receiver manual for procedure.) After receiver is set for the correct dish selection, when you request a channel located on a different satellite, the unit will automatically toggle to that satellite.
DIRECTV must be set to the “two” satellite, oval dish setting. In some cases, the two satellite oval dish option may not be available. When this happens, use the three satellite option. Refer to your receiver manual for more information.
DISH Network® programming (DISH 500)
DISH Network receivers must have the “SW64” switch installed in order to toggle between the primary 119° satellite and the alternate satellites. (Consult your re­ceiver manual for the procedure to reach the “check switch” menu.)
NOTE: This “SW64 Switch” is a DISH Network re­ceiver setting, NOT a physical part.
3. You now have six minutes to complete Check Switch test. Consult your receiver manual for instructions on running the test. Be sure that Superdish and Alternate are unchecked if applicable. Onscreen options may vary by receiver.
4. During the Check Switch Test, the receiver will begin checking the switch by toggling between satel­lites. When this is completed, SW64 will appear on the screen. It will be at the top of the screen, satellite designations will be below, showing odd and even transponders. See illustration below.
Check Switch screen display
NOTE: Be sure the “Superdish” and
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“Alternate” boxes are NOT checked.
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DISH Network® programming (DISH 500)
DISH Network receivers must have the “SW64” switch installed in order to toggle between the primary 119° satellite and the alternate 110° satellite. (Consult your receiver manual for the procedure to reach the “check switch” menu.)
NOTE: This “SW64 Switch” is a DISH Network receiver setting, NOT a physical part.
To install the “SW64” switch:
1. Before turning on your DuraSAT antenna, make sure that your satellite receiver and television are turned on and your receiver is on the “point dish” menu. (Consult your owner’s manual to reach this menu.)
2. Turn on the DuraSAT
3. You now have six minutes to complete Check Switch test. Consult your receiver manual for instructions on running the test. Be sure that Superdish and Alternate are unchecked if applicable. On screen options may vary by receiver.
4. During the Check Switch Test, the receiver will begin checking the switch by toggling between satellites. When this is completed, SW64 will appear on the screen. It will be at the near the bottom of the screen. Satellite designations will be below, showing odd and even transponders. See illustration below.
system and wait for the unit to acquire a signal on satellite 119°.
If a switch other than SW64 appears, or you have an ‘X’ in one of the boxes below the satellites,
repeat Check Switch Steps.
5. Your system is now set up to toggle between satellites. It will automatically move to the correct satellite when a channel is selected with your remote control.
NOTE: Once these steps are completed, you won’t have to perform this test again, unless Check Switch was performed on another satellite dish, such as a home dish.
Toggle: Your Winegard automatic satellite dish will move from the primary to the
!
alternate satellites in order to receive multi-satellite programming.
Note: The DuraSAT antenna is designed to be maintenance free. However, it is a good idea to clean the dome from time to time with a soft cloth, water and dish soap.
Warning: Painting the DuraSAT dome voids the warranty, degrades signal strength and may cause damage to the antenna.
To order receivers or programming call (866) 609-9374.
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Troubleshooting
PROBLEM
The DuraSAT antenna does not attempt to nd a satellite or it never moves.
The dish never stops on any of the signals that it sees.
With DIRECTV, the dish will nd the alternate satellite but it never nds the primary satellite.
I am not getting all the DISH Network channels I subscribed to.
SOLUTION
1. Check +12 V wires at unit to verify the quick disconnect is locked into the socket.
1. Make sure that your receiver is set up correctly.
For DISH NETWORK, the check switch should read either “Unknown” or “SW64”.
For DIRECTV, the receiver should be set for a Two Satellite
Oval Dish. In some cases, the ‘Two satellite’ option may not be available. In these cases, select Three satellite oval.
2. Make sure the Main coax cable from antenna is run to “satellite in” on back of your receiver and all coax connections are made properly.
Make sure that the Switches on the Electronics Control Box are set for DIRECTV. See page 3. These switches are found under the dome, inside the Electronics Control Box.
Go to the check switch menu in receiver. Make sure that it’s set for SW64 and lists both even and odd transponders on satellites 110°, 119° and 129°.
The DuraSAT antenna never sees any signals, it just keeps searching.
I have switched satellite service providers. How do I set my dish for my new provider?
My receiver appears to be locked up. I cannot get any response from it.
With DISH Network, my DuraSAT antenna appears to lock onto signal, but my receiver does not show a picture or a signal reading.
1. Rain, snow or excessive dew on the dome can interrupt the signal. Snow and dew can be brushed off the dome. If heavy rain or snowfall is blocking the signal, it may be necessary to wait until the weather clears.
2. Check to see if the southern sky is clear. Trees, buildings, large signs or an overpass can block the signal. Find an area where you can be sure that this is not the problem and try again.
3. Run a single, good coax cable directly from the DuraSAT to the satellite receiver by-passing everything.
4. Make sure the receiver has power and the satellite dish is con­nected to the “Sat In” jack.
You will need to remove the dome, and set switches to correct provider. See page 3.
1. Power off receiver and turn back on.
2. Hold in power button on receiver for three seconds and release.
3. Unplug receiver from outlet for 20 seconds and plug back in.
Check the “Check Switch” installed in your receiver. If anything other than “Unknown” or “SW64” is installed, please run the “Check Switch” test. See page 6 for help running this check.
The DIRECTV receiver shows a signal but the DuraSAT antenna never stops searching.
Exit the receiver menu screens and try running the search from the program guide screen.
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Appendix A Satellite Coverage Maps and Receiver Compatibility
A.1 DISH NETWORK PROGRAMMING
The DuraSAT antenna will operate with most DISH Network receivers.
Winegard does not recommend using receivers with hard drives not recommended by the manufacturer for mobile applications. Winegard recommends using a standard DISH Network receiver.
The antenna will locate and toggle between satellites 129°, 119° and 110°.
The DuraSAT antenna will not operate in areas where satellite 129°, 119° and 110°are not available.
Refer to gure below for an operational coverage map for satellite 119° and 110°. Satellite coverage
maps are based on level, stationary operation.
Reception interruption may also occur during adverse weather conditions.
DISH Network satellites 119° and 110° coverage area (Dotted area indicates coverage).*
*Coverage maps are for reference only and do not guarantee coverage.
Note: There are certain areas within the U.S. where the DuraSAT antenna may experience limited or no cover­age of the 129 areas include: Washington, Oregon and California (limited coverage may extend past these areas). Contact DISH Network for any additional coverage questions (888.825.2557).
o
satellite for HD programming. DISH Network home coverage has the same limitations. Problem
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Hybrid Mode is for use with DISH Network while in the Northeast where the 129° satellite is not available. The Map below shows the coverage area for the 129° satellite.
DISH Network satellite 129° coverage area (Dotted area indicates coverage).*
*Coverage maps are for reference only and do not guarantee coverage.
DISH Network satellite 61.5° coverage area (Dotted area indicates coverage).*
*Coverage maps are for reference only and do not guarantee coverage.
If neither DISH Network Standard Mode or DISH Network Hybrid Mode will
DISH NETWORK® EASTERN ARC
1 2 3 4 5 6 7 8
provide an HD signal, consult the maps above. If you are in the 61.5° coverage area, use DISH Network Eastern Arc.
DISH NETWORK 72° SATELLITE USES THE ODD TRANSPONDERS ONLY. A CHECK SWITCH WILL FAIL TO SEE ANY EVEN TRANSPONDERS. THIS IS NORMAL.
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A.2 DIRECTV PROGRAMMING
The DuraSAT antenna will operate with most DIRECTV
receivers. The antenna will locate and continually track satellites 101° and 119°. However, the DuraSAT is not compatible with the DIRECTV 110° satellite or the KA band satellites 99° and 103°.
Winegard does not recommend using receivers with hard drives not recommended by the manufacturer for mobile applications. Winegard recommends using a standard DIRECTV receiver.
DuraSAT antenna will not operate in all areas where satellites 101° and 119° are available. Refer to the
gures below for an operational coverage map of satellite 101° and 119°. Satellite coverage maps are
based on level, stationary operation.
Reception interruption may also occur during adverse weather conditions.
DIRECTV satellite 101° DuraSAT coverage map (Dotted area indicates coverage).*
DIRECTV satellite 119° DuraSAT coverage map (Dotted area indicates coverage).*
*Coverage maps are for reference only and do not guarantee coverage.
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DuraSAT Specications & Warranty
Features and specications
• One button operation
• Supports up to 2 single or 1 dual receiver
• Depending on receiver type and location, you can
access satellites
DISH Network 129°, 119°, 110° or 61.5°
DIRECTV 119° or 101°
BELL TV 91° or 82°
• Depending on programming, can access DISH
NETWORK’s East Coast local feeds
• Elevation range 20° to 92°; azimuth +360° (0-692°)
• UV protected plastic dome
• Compact size —
20” diameter, 17” height Shipping size - 25” x 22 3/4” x 16 1/2” Unit weight - 13.5 lbs. Shipping weight - 23 lbs.
• Operating temperature -13°F to +140°F
• Specications for max amperage 5.0A
• Specications for unit operating voltage -10.5 -
13.8V
• Specications for supply voltage 12 - 13.8V
WINEGARD MOBILE PRODUCTS LIMITED WARRANTY
(2 YEARS PARTS; 1 YEAR LABOR)
Winegard Company warrants this product against defects in materials or workmanship for a period of two (2) years from the date of original purchase. During year one (1) of such warranty, Winegard Company will also pay authorized labor costs to an authorized Winegard dealer to repair or replace defective products. No warranty claim will be honored unless at the time the claim is made, Customer presents proof of purchase to an authorized Winegard dealer (to locate the nearest authorized Winegard dealer, contact Winegard Company, 3000 Kirkwood Street, Burlington, Iowa 52601, Telephone 800-288-8094 or visit www.winegard.com). Customer must
provide proof of purchase with a dated sales receipt for the Winegard product to verify the product is under warranty. If the date of purchase cannot be veried, the
warranty period shall be considered to begin thirty (30) days after the date of manufacture. If a defect in material or workmanship is discovered, Customer may take the product to an authorized Winegard dealer for service. Customer must provide proof of purchase to verify the product is under warranty. If the product is brought to an authorized Winegard dealer for service prior to expiration of year one (1) of the
warranty period and a defect in material or workmanship is veried by Winegard Technical Services, Winegard Company will cover the Winegard dealer’s labor
charges for warranty service. The Winegard dealer must contact Winegard Technical Services in advance for pre-approval of the service. Approval of the service is at the sole discretion of Winegard Company. Alternatively, Customer may ship the product prepaid to Winegard Technical Services (located at 3111 Kirkwood Street, Burlington, Iowa 52601, Telephone 800-788-
4417). Customer must return the product along with a brief description of the problem and provide Winegard Technical Services with Customer’s name, address, and
phone number. Customer must also provide proof of purchase to verify the product is under warranty. If the product is returned before the expiration of the warranty period, Winegard Company will (at its option) either repair or replace the product.
This Limited Warranty does not apply if the product has been damaged, deteriorates, malfunctions or fails from: improper installation, misuse, abuse, neglect,
accident, tampering, modication of the product as originally manufactured by Winegard in any manner whatsoever, removing or defacing any serial number, usage
not in accordance with product instructions or acts of nature such as damage caused by wind, lightning, ice or corrosive environments such as salt spray and acid rain. This Limited Warranty also does not apply if the product becomes unable to perform its’ intended function in any way as a result of the television signal provider
making any changes in technology or service.
RETURN AUTHORIZATION POLICY
A Return Material Authorization (RMA) is required prior to returning any product to Winegard Company or Winegard Warranty Services under this warranty
policy. Please call our Technical Services Department at 800-788-4417 or send an e-mail to warranty@winegard.com to obtain the RMA number. Please furnish the date of purchase when requesting an RMA number. Enclose the product in a prepaid package and write the RMA number in large, clear letters on the outside of the package. To avoid confusion or misunderstanding, a shipment(s) without an RMA number(s) or an unauthorized return(s) will be refused and returned to Customer freight collect. WINEGARD COMPANY DOES NOT ASSUME ANY LIABILITIES FOR ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, MADE BY ANY OTHER PERSON. ALL OTHER WARRANTIES WHETHER EXPRESS, IMPLIED OR STATUTORY INCLUDING WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY ARE LIMITED TO THE TWO YEAR PERIOD OF THIS WARRANTY. In states that do not allow limitations on implied warranties, or the exclusion of limitation of incidental or consequential damages, the above limitations or exclusions do not apply. Some states do not allow limitations on how long an implied warranty lasts, or the exclusion of limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.
This warranty gives Customer specic legal rights. Customer may also have other rights that may vary from state to state
SATELLITE RECEIVER WARRANTY
See manufacturer’s limited warranty policy.
WS-MOBWARREV2
Rev. 1/10
Winegard Company • 3000 Kirkwood Street • Burlington, IA 52601 • 800/788-4417 Fax 319/758-5854 • www.winegard.com
Printed in U.S.A. © 2011 Winegard Company 2452220
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