Winco ECO-250, ECO-500 Operating Instructions Manual

COMMERCIAL

ELECTRIC CONVECTION OVEN

Operating Instruction Manual

ECO-500

ECO-250

Dimensions

Model Voltage Power Amperage

Width Depth Height

ECO-250

120V ~ 60Hz

ECO-500 160 0W 13.3A 22.5" 22.75" 17.7 5 "

BEFORE OPERATING ANY EQUIPMENT, READ AND FAMILIARIZE YOURSELF WITH THESE USE AND SAFETY INSTRUCTIONS

Congratulations on your purchase of this WINCO® commercial electric convection oven. WINCO takes pride in
the quality of its products. When used as intended and with proper care and maintenance, you will experience
years of reliable operation from this equipment. To ensure best results, it is important that you read and follow the
instructions in this manual carefully. It’s important to save these instructions for future reference.

144 0W 12A 18.75" 19-7/ 8 " 15"

Commercial Electric Convection Oven

Important For Future Reference

Please complete this information and retain this manual for the life of the product. For
Warranty Service and/or parts, this information is required. Please see Page 8 for More
information on your Warranty and how to register.

ECO-

Model Number Serial Number Date Purchased

WARNING: IMPROPER INSTALLATION,
ADJUSTMENT, ALTERATION, SERVICE OR

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MAINTENANCE CAN CAUSE PROPERTY DAMAGE,
INJURY, OR DEATH. READ THE INSTALLATION,
OPERATION, AND MAINTENANCE INSTRUCTIONS
THOROUGHLY BEFORE INSTALLING
OR SERVICING THIS EQUIPMENT.

CAUTION: THESE MODELS ARE DESIGNED, BUILT, AND
SOLD FOR COMMERCIAL USE ONLY. IF THESE MODELS

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ARE POSITIONED SO THE GENERAL PUBLIC CAN USE
THE EQUIPMENT, MAKE SURE THAT CAUTION SIGNS,
WARNINGS, AND OPERATING INSTRUCTIONS ARE
CLEARLY POSTED NEAR EACH UNIT SO THAT ANYONE
USING THE EQUIPMENT WILL USE IT CORRECTLY AND
NOT INJURE THEMSELVES OR HARM THE EQUIPMENT.

WARNING: A FACTORY AUTHORIZED SERVICE
PROVIDER SHOULD HANDLE ALL MAINTENANCE

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AND REPAIR. BEFORE DOING ANY MAINTENANCE
OR REPAIR, FOLLOW SERVICE SET UP
ARRANGEMENT ON PAGE 8.

AVERTISSEMENT: TouTE INSTAllATIoN, RéglAgE,
ModIfIcATIoN, RépARATIoN ou ENTRETIEN
INcoRREcT pEuT occASIoNNER dES doMMAgES
MATéRIElS, dES blESSuRES gRAVES ou lA MoRT.
lIRE lES INTRucTIoNS d'INSTAllATIoN, d'uTIlISATIoN ET
d'ENTRETIEN ATTENTIVEMENT AVANT d'INSTAllER ou dE
RépARER cET AppAREIl.

ATTENTIoN: cES ModèlES SoNT coNçuS, fAbRIquéS,
ET VENduS pouR uN uSAgE coMMERcIAl SEulEMENT.
SI cES ModèlES SoNT plAcéS pouR quE lE gRANd
publIc puISSE lES uTIlISER, ASSuREz-VouS quE lES coNSIgNES
d’ATTENTIoN, d'AVERTISSEMENT, ET lES INSTRucTIoNS
d'uTIlISATIoN SoIENT clAIREMENT AffIchéES pRèS dE
chAquE uNITé dE SoRTE quE N'IMpoRTE quEl uTIlISATEuR dE
l'AppAREIl l'EMploIE coRREcTEMENT ET NE SE blESSE pAS ou
N'ENdoMMAgE pAS l'AppAREIl.

AVERTISSEMENT: uN TEchNIcIEN AuToRISé pAR
l'uSINE dEVRA EffEcTuER TouT l'ENTRETIEN ET lES
RépARATIoNS. AVANT dE fAIRE TouT ENTRETIEN ou
RépARATIoN, VEuIllEz coNTAcTER WINco.

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Introduction

Congratulations on the purchase of your WINCO® machine. Please take the time to carefully read through this manual to ensure the machine is
operated and maintained properly, to ensure the best possible performance from this product for many years.

WINCO will not accept liability if:

• The instructions in this manual have not been followed correctly.

• Non-authorized personnel have tampered with the machine.

• Non-original spare parts are used.

• The machine has not been handled and cleaned correctly.

• There is any use damage to the unit.

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Commercial Electric Convection Oven

Table of Contents

Specications .............................................................................. 1

Warnings ..................................................................................... 2

Introduction ................................................................................ 2

Table of Contents ....................................................................... 3

Packaging .................................................................................... 3

Important Safeguards ................................................................ 4

Operation .................................................................................... 6

Cleaning, Care & Maintenance ................................................. 6

Safety ........................................................................................... 7

Service & Repair .......................................................................... 7

Troubleshooting ......................................................................... 7

Limited Warranty ....................................................................... 8

Package Contents

All units come with an Operating Instruction Manual
and the following:

• Electric Convection Oven

• Removable Shelves

WINCO® prides itself on quality and service, ensuring that at the
time of packing, all products are supplied fully functional and free
of damage. Should you nd any damage as result of freight, please
contact your WINCO dealer immediately.

Unpacking the Equipment

DISPOSE OF ALL PACKAGING MATERIALS IN AN
ENVIRONMENTALLY RESPONSIBLE MANNER.

1. Remove all packing materials and tape, as well as any protective
plastic and cardboard, from the unit.

2. Clean any glue residue left over from the plastic or tape.

3. Place the unit in the desired position and height.

SAVE THE ORIGINAL BOX AND PACKAGING FOR USE IN
PACKAGING AND SHIPPING THE EQUIPMENT IF SERVICES
ARENEEDED.

Function and Purpose

This unit is intended to be used for use in commercial food-service operations only. It is not intended for household, industrial or laboratory use.

NOTE

Please remember that this manual and the warning labels do not replace the need to be alert, to properly train
and supervise operators, and to use common sense when using this equipment.

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Important Safeguards

To ensure safe installation and operation, please carefully read and understand the following statements.
Unless the operator is adequately trained and supervised there is a possibility of serious injury. Owners of

this equipment bear the responsibility to make certain that this equipment is used properly and safely, and to
strictly follow all of the instructions contained in this manual and the requirements of local, state or federal law.

Owners should not permit anyone to touch this equipment unless they are over 18 years old, are adequately
trained and supervised, and have read and understood this manual.

Owners should also ensure that no customers, visitors or other unauthorized personnel come in contact with
this equipment. It is the responsibility of the owner and the operator to remain alert to any hazards posed by the
function of this equipment.

If there is ever uncertainty about a particular task or the proper method of operating this equipment, ask an
experienced supervisor.

Warnings

This manual contains a number of precautions to follow to help promote safe use of this equipment.

WARNING AVERTISSEMENT

USE CAUTION WHEN
TOUCHING THE UNIT.

HOT

Ne touchez pas le liquide chaud
ou les sur faces de chauage
lorsque l’appareil chaue ou en
fonctionnement.

FOR YOUR SAFETY

Do not store or use gasoline or other ammable vapors
and liquids in the vicinity of this or any other appliance.

WARNING

Improper installation, adjustment, alteration, service or

maintenance can cause property damage, injury or death.

Read these installation, operating and maintenance instructions

thoroughly before installing or servicing this equipment.

TO PURCHASER

Contact your local gas supplier and ask for instructions in the

event the user smells gas. This information should be posted in a

prominent location.

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ESURE DE SECURITE

Ne pas entreposer ni utiliser de'essence ni autres vapeurs ou liquides

inammables a proximte de cet appareil ou de tout autre apparel!

AVERTISSEMENT

Linstallation, le reglage, la modication, la reparation ou

I'entretien incorrect de cet appareil peut causer des dommages

materiels, des blessures ou la mort. Lire attentivement les

instructions d'installation, de fonctionnement et d'entretien avant

de proceder a son installation ou entretien.

À L'ACHE TEUR

CommunIquez avec votre distributeur de gaz et informez vous

quant aux procédés a suivre si vous détectez une odeur de gaz. Cette

information doit etre achée a un endroit facile d'acces et tres visible.

Warning

Improper installation, adjustment, alteration, service or maintenance can cause property damage, injury or death. Read the installation,
operation, and maintenance instructions thoroughly before installing or servicing this equipment.

Caution Before Using Appliance

1. Read all instructions carefully. Do not use this appliance for
anything other than its intended use.

2. Do not touch surfaces that may be hot - be sure to always use
handles or knobs.

3. Unplug from outlet when not in use, prior to installing or
removing parts, and before cleaning. Allow for the device to
cool rst.

4. To protect against the risk of electrical shock, do not immerse
the appliance, cord or plug in water or other liquids.

WARNING AVERTISSEMENT

Electrical Shock Hazard

Keep water an d other liquids
from entering the inside of the
unit. Liquid inside the unit could
cause an el ectrical sho ck.

Do not spray w ater or cleaning
products. Liquid could contact
the electrical components
and cause a s hort circuit o r an
elect rical shock. Do n ot use unit
if power cor d is damaged or has
been modied.

5. Avoid contact with moving parts.

6. Do not use an adapter.

7. Do not use an extension cord.

8. Do not remove ground.

9. Do not operate this device or any other electrical equipment
with a damaged cord or plug, or after the unit malfunctions,
is dropped or damaged in any manner. Return to the nearest
WINCO Authorized Service Center for examination, repair, and /
or adjustment.

10. The use of accessory attachments not recommended by WINCO®
may cause re, electric shock or injury.

11. Not intended for outdoor installation.

Risque de choc électrique

Conser ver l'eau et d'autres liqui des
de pénétr er à l'intérieur de l'app areil.
Liquide à l'intérieur de l'appareil pourrait
provoquer un choc électrique.

Ne pas pulvé riser de l'eau ou des pro duits
de nettoyage. Le liquide pourrait contacter
avec les comp osants élec triques et caus er
un court- circuit ou un cho c électrique.
Ne pas util iser l'appareil si le cor don
d'alimentation est endommagé.
ou a été modi é.

WARNING AVERTISSEMENT

Fire Hazard.

Correct installation precautions,
procedures and regulations
must be fo llowed. Operati on
and safe ty training is ne cessary
for all use rs of this equipme nt.

12. Do not let the cord hang over the edge of a table or counter, or
touch hot surfaces.

13. Do not place on or near a heat source.

14. This appliance should always be on a stable and steady
countertop or table.

15. This appliance is not intended for use by individuals (including
children) with reduced or impaired physical, sensory, or mental
capabilities, or lack of experience or knowledge, unless they have
been given proper supervision or instruction concerning the use
of this appliance by a person responsible for their safety.

16. Children should be supervised at all times to ensure that they do
not play with this appliance.

17. Clean the unit with caution – do not clean when unit is plugged
in or when hot.

18. Do not place metal objects such as knives, forks or spoons in the
oven as it may damage the unit, and may also result in injury.

19. Do not store any item on top of this unit when in operation.

20. Never place materials such as paper, cardboard, plastic, etc. in
this oven.

21. Avoid damaging the surface or edges of the tempered glass door.
If the oven door has a scratch, nick, or crack, contact customer
service before use.

22. Ensure proper grounding: Use of attached 3-prong plug, or
2 prong plug adapter with adapter ground connected to a
grounding lug under outlet cover plate.

Risque d'incendie

La surcha ue des vapeurs d' huile ou de
l'huile peut s'enammer et provoquer
un incendi e. Surveillez la temp érature,
la qualité et l e niveau d’huile. Uti lisez et
entrete nez le système d'élimi nation des
vapeurs d'huile.

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Operation

1. Plug power cord into a receptacle.

2. Adjust the shelves to desired height before turning on the unit.

3. Thermostat can be turned to the desired temperature.

4. Timer will need to be turned clockwise to a desired time, or may be turned counter clockwise to the "Stay On" selection.

5. (Optional) When oven reaches desired pre-heated temperature, turn timer to desired cooking time. Oven will shut off heater
after timer runs to zero.

6. Remove food with personal protective equipment, such as gloves, oven mitts or similar.

7. Turn off unit via the thermostat and timer when completed.

CAUTION:

Do not clean during operation - HOT! Wait for unit to cool before cleaning.

Cleaning & Maintenance

Before using this equipment it must be cleaned and dried thoroughly. Clean all surfaces before use. Failure to
clean surfaces before using the unit could cause food contamination.

• Always unplug the unit after every use and before cleaning. Unplug the unit when not in operation.

• Allow unit to cool completely before cleaning.

• Remove shelves and clean with soap and water.

• The interior can be cleaned with a degreasing detergent and damp cloth. Wipe with a damp cloth before use, using water

to clean residue to avoid chemical fumes.

• Clean main body with a damp cloth and stainless steel cleaner if desired.

• Allow to dry before turning the unit back on.

• Do not immerse the device completely in water to clean. The appliance should also NOT be cleaned with a water jet.

NOTE:
Proper cleaning instructions must be followed; otherwise, operation of the unit may be seriously impaired. Do not
wash parts in an automatic dishwasher.

WINCO® authorized service personnel must perform any other servicing.

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Safety

Service and Repair

A WINCO® Approved Service Technician should carry out repairs if
necessary. Do not remove any components or service panels on this
product.

If the power cord is damaged, it must be replaced by a WINCO
Approved Service Technician in order to avoid a hazard.

There are no user serviceable parts within this appliance.
To avoid serious injury or damage, NEVER attempt to repair the unit
yourself.

To initiate warranty service contact: [e-mail]
or call: 973-295-3899.

DO NOT send unit to WINCO without rst contacting our customer
service department.

See "Limited Warranty" section on page 8 for details.

Troubleshooting

If your WINCO Pizza Oven does not operate, please check the following prior to placing a service call.

PROBLEM POSSIBLE CAUSE RECOMMENDED SOLUTION

Power supply

Thermostat or timer switches are not on

The unit is not turning on

Plug/cord or external wiring is damaged

Internal wiring fault

Check that the power supply cord is correctly
plugged in and outlet is working.

Check that the thermostat, timer switches are
turned on.

Call WINCO to make service arrangements
through their service provider network.

Oven is heating but temperature is low Turn up the temperature.

The unit is not cooking the food

Unit overheating & burning food

Heat light does not come on

No convection air ow Fan is not running or is making noise

Temperature is on correct setting but not
heating properly

Unit will get very hot even when at a low
temperature setting

It does not get hot

It gets hot but only the light

does not come on

Thermostat needs to be replaced. Call WINCO
to make service arrangements through their
service provider network.

Thermostat needs to be replaced. Call WINCO
to make service arrangements through their
service provider network.

Heater/switch/wiring needs to be replaced. Call
WINCO to make service arrangements through
their service provider network.

Light/switch/wiring needs to be replaced. Call
WINCO to make service arrangements through
their service provider network.

Fan or wiring needs to be replaced. Call WINCO
to make service arrangements through their
service provider network.

7

Limited Warranty

WINCO® warrants to the original purchaser of new equipment that
said equipment, when installed in accordance with our instructions
within North America and subjected to normal use, is free from
defects in material or workmanship for a period of 1 year. The labor
warranty is one year from original installation or 18 months from
actual factory shipment date, whichever date occurs rst.

THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES,
WHETHER EXPRESSED OR IMPLIED. WINCO EXPRESSLY
DISCLAIMS ANY IMPLIED WARRANTY OF MERCHANTABILITY
OR EXPRESSED OR IMPLIED WARRANTY OF FITNESS FOR A
PARTICULAR PURPOSE.

WINCO’S OBLIGATION AND LIABILITY UNDER THIS WARRANTY
IS EXPRESSLY LIMITED TO REPAIRING AND REPLACING
EQUIPMENT THAT PROVES TO BE DEFECTIVE IN MATERIAL OR
WORKMANSHIP WITHIN THE APPLICABLE WARRANTY PERIOD.

IN NO EVENT SHALL WINCO BE LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES TO BUYER OR ANY THIRD PARTY,
INCLUDING, WITHOUT LIMITATION, LOSS OF PROPERTY,
PERSONAL INJURY, LOSS OF BUSINESS OR PROFITS OR OTHER
ECONOMIC LOSSES, OR STATUTORY OR EXEMPLARY DAMAGES,
WHETHER IN NEGLIGENCE, WARRANTY, STRICT LIABILITY, OR
OTHERWISE.

This warranty is given only to the rst purchaser from a retail dealer.
No warranty is given to subsequent transferees.

Warranty does not cover product failures caused by: failure to
maintain, neglect, abuse, damage due to excess water, re, normal
wear, improper set up and use. Periodic maintenance is not covered.

REGISTER ONLINE AT:

http://support.wincous.com

Proof of purchase is required to extend warranty more than 1 year
from date of shipment from the factory.

THE FOREGOING WARRANTY PROVISIONS ARE A COMPLETE
AND EXCLUSIVE STATEMENT BETWEEN THE BUYER AND SELLER.
WINCO NEITHER ASSUMES NOR AUTHORIZES ANY PERSONS
TO ASSUME FOR IT ANY OTHER OBLIGATION OR LIABILITY IN
CONNECTION WITH SAID EQUIPMENT.

Examples of items not covered under warranty, but not limited to just
these items:

1. Acts of God, re, water damage, burglary, accident, theft.

2. Freight damage.

3. Improper installation or alteration of equipment.

4. Use of generic or after market parts.

5. Repairs made by anyone other than a WINCO designated
service provider.

6. Lubrication.

7. Expendable wear parts, adjustable feet, blown fuses, lamps, etc.

8. Cleaning of equipment.

9. Misuse or abuse.

WARRANTY REGISTRATION

This warranty is not in force until such time as a properly completed
and digitally signed Installation/Warranty Registration has been
received by WINCO within 30 days from the date of installation.

WARRANTY SERVICE

To initiate warranty service contact: [e-mail]
or call: 973-295-3899

DO NOT send unit to WINCO without rst contacting our customer
service department.

Please keep this manual in a safe place for future use!

8

SCAN THE QR CODE WITH YOUR MOBILE DEVICE

or go to

http://support.wincous.com

TO FILL OUT AND SUBMIT YOUR WARRANTY REGISTRATION.