Designations such as utility names, company names and trade names are not
specially indicated in this manual, as they are all widely known. Such names
may, however, be the property of companies or other such bodies.
This manual is subject to change at any time without notice. Errors and omis
sions excepted.
Effect of the connection type ................3-21
Determining compensation values .............3-22
Cable-based connection ..................3-22
Universal Antenna Coupler .................3-22
Copying records ......................3-24
1-4
Chapter 4: FAULT FIND
Overview ............................4-2
The mode for experts ....................4-2
Accessing FAULT FIND mode ................4-3
Access with the Willtek 4107S ................4-3
Willtek 4100
FAULT FIND test preparation ...............4-4
Selecting the radio system .................4-4
Special considerations for dual-band systems........4-5
Special features of multiband systems............4-6
Testing multiband mobile phones ..............4-6
Selecting channels/RF power ................4-7
Entering channel numbers ..................4-7
Setting the RF power ....................4-8
Compensating for signal attenuation.............4-9
Compensation values ....................4-9
Installing the test SIM....................4-10
Connecting the mobile phone ...............4-10
This is what is tested ....................4-11
Test 1.0: Network identification and registration .....4-12
Problems with registration .................4-13
Problem solving.......................4-13
Test 2.0: MS CALL connection setup ..........4-14
Test 3.0: BS CALL connection setup ..........4-15
Test 4.0: Messages and measurements ........4-16
Test 4.1: Changing the voice channel ...........4-22
Test 4.2: Reducing the RF power (from the tester) ....4-23
Test 4.3: Changing power levels ..............4-24
Test 4.4: Clear down on the mobile phone ........4-25
Test 4.5: Clear down on the tester .............4-26
Test 5.0: Measuring the bit and frame error rate ......4-27
Test 6.0: Checking mobile phone identification .....4-29
Test 7.0: Speech testing ..................4-32
Test 8.0: Cell Broadcast test ...............4-34
Chapter 5: Additional Features
Introduction ..........................5-2
Additional features ......................5-2
Asynchronous Mode ....................5-3
Preparation and starting ...................5-4
Changing bands on multiband devices ..........5-5
Emission of a carrier signal .................5-5
Test results in Asynchronous Mode .............5-6
Remote Control........................5-8
Preparation..........................5-8
Starting remote mode ....................5-8
Special characters in SCPI .................5-9
SCPI syntax .........................5-9
Abbreviations ........................5-9
Command indicators .....................5-9
1-5
Willtek 4100
Composite commands ...................5-10
Parameters .........................5-10
Text .............................5-10
Numeric...........................5-10
Boolean ...........................5-11
Queries ...........................5-11
Result formats .......................5-11
Query ............................5-11
Settings and queries ....................5-12
Multiple measurement ...................5-12
Compatibility ........................5-12
SCPI command sets ....................5-13
Sample program ......................5-52
Quick reference .......................5-54
Chapter 6: APPENDIX
Technical data ........................6-2
Interfaces ...........................6-3
HD sub-26 socket ......................6-3
Mini-DIN socket .......................6-4
TNC socket .........................6-4
Printing.............................6-5
This is what you can print ..................6-5
Printer requirements .....................6-5
Connecting a printer .....................6-5
Testing the printer ......................6-6
Troubleshooting .......................6-6
Data transfer between the tester and the PC ......6-8
Where can I get the software? ................6-8
Installing the software ....................6-8
Preparation..........................6-9
The Program window ....................6-10
No data transfer? ......................6-11
Error messages.......................6-11
Performing a firmware update ...............6-12
Abortion during an update .................6-13
Copying MS TYPE records .................6-14
Exporting an MS TYPE list to PC..............6-14
Importing an MS TYPE list from the PC ..........6-15
Exporting test logs .....................6-16
Export options .......................6-16
Examples of exported test logs ...............6-20
Importing AUTOTESTs ...................6-21
Command line parameters .................6-23
General notes........................6-24
1-6
Willtek 4100
Upgrading your model ..................6-25
On-site upgrade or service centre?.............6-25
Updating the firmware ...................6-26
This is how to get your update package ..........6-26
To update you will need these ...............6-27
Contents of the update package ..............6-27
Performing the update ...................6-27
The code used in log listings ...............6-28
Troubleshooting ......................6-33
Willtek 4100 Timeline....................6-35
Accessories and options .................6-38
Standard accessories ...................6-38
Extra accessories .....................6-38
Options ...........................6-39
RF adapters ........................6-40
Overview GSM threshold values .............6-41
1-7
Willtek 4100
1-8
Willtek 4100
!
GETTING
STARTED
1-9
PrefaceWilltek 4100
Preface
Thank you for choosing a model in the Willtek 4100
series. The equipment will give you valuable assistance
in functional testing and troubleshooting on GSM
mobile phones.
ModelFrequency bandNetwork
GSM 900/1800/1900Single band
Willtek 4107
Willtek 4107L
Willtek 4107S
0,9/1,8/1,9 GHz
Willtek 4107S The Willtek 4107S offers a number of additional
features compared with the Willtek 4107 (see chapter 5
for details). The S version can be identified by the type
label and the model name in the start menu.
Willtek 4107L Special inexpensive model only available bundled with
other products (eg 4192 GSM Phone Checker
software). The same range of functions as the
Willtek 4107, except that FAULT FIND mode is not
available. This model can, however, be remotely
controlled (see chapter 5). Please contact our Sales
department for details.
E-GSMSingle band
GSM 900+1800Dual band
GSM 900+1900Dual band
GSM 900+1800+1900 Multiband
1-10
n
Operating modes
[AUTOTEST] Fast and accurate full testing of a mobile phone with an
overall assessment of PASSED (mobile phone OK) or
FAILED (mobile phone defective). Largely automatic
testing requiring no system expertise on the part of the
user.
[FAULT_FIND] Operating mode for error location on defective mobile
phones (not available for Willtek 4107L). Selective
performance of individual tests. Displays
measurements for assessment by experienced users.
Willtek 4100Preface
This User Guide is applicable to all models in the
Willtek 4100 series. The generic name 4100 is used
&
Do you speak English? The testers have a display which can show text either
whenever the Guide refers to features which are not
specific to a particular model.
in English or in some other language. This Guide
assumes that you have selected English, in which case
the illustrations and instructions will match up with what
you see on your tester's display.
If some other language is selected, the Guide and the
display no longer match up. In that case either translate
what the Guide says into the other language or switch
the language to English for a short period (see also
page 2-3).
1-11
Important instructionsWilltek 4100
Important instructions
Proper operation
AC power Permissible line voltage: 100 V through 240 V
(AC voltage; 47 Hz through 63 Hz). The power supply
unit automatically adapts to the line voltage.
Use for intended purpose only Use your Willtek 4100 only for its intended purpose for
function testing and repairs on the radio telephones of
a GSM mobile radio system.
Ambient conditions Store and operate your Willtek 4100 only in a dry and
dust-free environment.
Operate your Willtek 4100 only in the permissible
temperature range of 15 °C through 35 °C. Observe the
permissible storage temperatures (see Appendix:
Technical data).
Breakable display Do not press down on the display.
Air circulationKeep the air vents free of obstruction.
Electromagnetic compatibility The device emits RF radiation. For this reason, do not
operate it in EMC-sensitive environments if this might
result in danger (e.g. when traveling in automobiles or
during flights). The EMC and Safety directives to which
the device conforms are listed in the Declaration of EU
Conformity (see Chapter 6).
Do not open Do not make technical modifications to the device or its
accessories. Do not open the device. There are no
parts inside it which require maintenance or disposal.
Do not open the device, otherwise you will lose your
claim to warranty.
Original accessories only Use original accessories only.
No solvents Do not use agents which contain solvents to clean the
equipment casing.
1-12
Willtek 4100Important instructions
Handling Avoid the following during operation and storage:
-strong direct sunlight
-vibrations, heavy impacts
-ingress of liquids or small objects into the device
-bending of the RF adapter cable
-contamination of the electrical contacts
After unpacking
Do not throw the packaging of your Willtek 4100 away.
l
It will make shipment easier if you want to have your
model upgraded later (see also page 6-25).
Check that the delivery is complete:
l
Standard items supplied
M 101 2XX 1x
M 860 188 1 x Test SIM, plug-in format
M 295 012 1 x Getting Started manual
M 897 055 1 x CD with User Guide in PDF format
M 860 105 1 x Power supply unit with power cord and connecting
M 860 409 1 x RF adapter cable
Willtek 4100
cable
Options/extra accessories For a list of useful options and extra accessories refer
to Chapter 6.
l
Check that the unit is undamaged:
Do not attempt to operate a WIlltek 4100 if there
is obvious damage to the device, the power
w
supply unit or the accessories. Retain the
packaging and contact the office who supplied
the equipment.
1-13
Important instructionsWilltek 4100
Key functions
The cursor keys have two functions:
selecting menu items
l
when entering numbers/letters: moving to the required
l
location
{F1} {F2} {F3} Softkeys: The current function of a key is assigned by
the currently visible menu. If no such assignment has
been made, the softkey is irrelevant.
1-14
Willtek 4100Important instructions
[AUTOTEST] Switches to AUTOTEST mode (quick test of mobile
phones)
[FAULT_FIND] Switches to FAULT FIND mode (troubleshooting – not
available for Willtek 4107L)
[TEST_RESULTS] Displays a list of AUTOTEST logs you have stored (e.g.
if you want to print a certain log)
[ENTER] The [ENTER] key has three functions:
confirming input
l
opening a submenu
l
launching a program
l
{1abc]...[9__yz} The number-and-letter keys have the following
functions:
entering the numbers 1 through 9 (e.g. phone numbers)
l
lentering the letters A through Z (e.g. comments)
[0_space_] Enters the digit 0 or a space
[ESCAPE] The [ESCAPE] key has two functions:
l
returning to the next menu up
l
aborting the current test
[SETUP] Calls the setup menu (for basic parameter settings
such as language and contrast)
[HELP] Calls up brief explanations of the currently visible menu
On/off button
1-15
Initial startupWilltek 4100
Initial startup
All you need to do to start up your Willtek 4100 the first
time round is connect it to the power via the
accompanying power supply unit.
Attaching the power supply unit
n
!Plug the 8-pin connector coming from the power supply
unit into the matching socket on your Willtek 4100.
When plugging the connector into the socket, be
sure to observe the mechanical coding on the
w
socket and the connector. If these do not match,
the connector will not fit into the socket. Do not
use force! Use only the original power supply unit.
Attach power supply unit here
Start menu of the Willtek 4107S.
"Connect the power supply unit to the wall power outlet.
§Press the on/off button to switch your Willtek 4100 on.
n Start menu
Immediately after being switched on, the Willtek 4100
briefly displays an initialization menu (in this period
among other things the operability of the device is
checked).
The tester is fitted with a maintenance-free fan in order
to keep the semiconductor components cool. The level
of noise produced by the fan is normal.
Once you see the start menu (picture on left), the
device is ready for use.
The first time you start up the device, you should at this
point press the [SETUP] key to adapt the basic
configuration of your Willtek 4100 to match your
specific requirements (see Chapter 2).
1-16
Willtek 4100
"
SETUP
2-1
Basic settingsWilltek 4100
Basic settings
Contrast
ï
ï
[SETUP]
As a rule, the basic settings need only be configured
once during initial startup. A powerful capacitor ensures
that the settings and the stored test result are
preserved when your Willtek 4100 is off.
The tester should be on for about 4 hours at
+
least every 14 days (for capacitor charging) to
ensure that no data is lost.
[SETUP] + Adjust contrast + [ENTER]
To adjust the readability of the display to the ambient
conditions.
!Using the cursor keys, alter the contrast to produce
optimum readability from the normal viewing angle.
"Return with [ESCAPE].
2-2
Willtek 4100Basic settings
Language
ï
[SETUP] + Language + [ENTER]
To select the language in which the display shows text.
!Select one of the languages offered using the cursor
keys.
"Confirm your selection with [ENTER].
§Return with [ESCAPE].
The languages currently offered are English,
+
German, Italian and French. Other languages
are being prepared, and these will be made
available in the form of a firmware update (see
page 6-26).
2-3
Basic settingsWilltek 4100
Printer
Press the {PRINT} key to print a test
page using the current settings
(see also page 6-6).
Example of page length
Lines per page = 59
Free lines at top = 9
Nine lines will remain blank at the top
of the page. This means that a total of
50 lines will be available on each
page for the test results (59 - 9).
Whether these will fill the entire page
or not depends to a large extent on
the font settings on the printer, since
the Willtek 4100 just outputs the
characters.
The way in which the characters
appear on the paper (font, size, line
feeds) is determined by the printer
on the basis of the settings made
on the printer. This means that you
can only change the appearance of
the test results by changing the
printer's settings.
ï
[SETUP] + Printer + [ENTER]
To select a printer for outputting test results.
!Using the cursor keys, select the manufacturer of your
printer (EPSON or HP). Printers from other
manufacturers can also be used, provided that they
have an HP or Epson emulation available. Select ASCII
if your printer is neither Epson nor HP-compatible.
All printers which do not require the use of a
+
driver under DOS can be used directly. More
recent Windows printers are therefore generally
unsuitable. Printers of this type can, however, be
used to print exported test logs from the PC (see
page 6-16).
"Confirm your selection with [ENTER].
Setting the page length
The value you specify for Lines per page determines
the number of printed lines per page (including blank
lines at the top of the page) when you print test results.
Once this number of lines is reached on the printout,
the tester issues a form feed. The specification you
make for Free lines at top sets the number of blank
lines at the top of the page (if, for instance you want to
avoid overwriting a letter header).
!Move to the entry fields with the cursor keys, enter the
required value and confirm every entry with [ENTER].
"Return with [ESCAPE].
For information on connecting a printer to your
+
Willtek 4100 and on printing test results, refer to
page 6-5.
2-4
Willtek 4100Basic settings
Date and time
Changes to the date format are
reflected by swapping of the first
two values in the "Date" line.
Each time you confirm a setting
you can either go on to configure
another setting or press [ESCAPE]
to quit the menu.
ï
[SETUP] + Date and time + [ENTER]
To set the date and time (shown on the start menu and
printed on test results).
Date format
!Using the cursor keys, select the date format you
!Using the cursor keys, select the "Time" line.
"Enter the current time in 24-hour format (comparable to
entering a 6-digit number on a pocket calculator).
Example: 10:32
Input: 103200
§Confirm your input with [ENTER].
Date
!Using the cursor keys, select the "Date" line.
"Enter the current date in the selected date format
(comparable to entering a 6-digit number on a pocket
calculator).
Example: June 14, 1997
Input: 140697 or 061497
§Confirm your input with [ENTER].
Return with [ESCAPE].
2-5
Basic settingsWilltek 4100
Header
Example {1_abc]
Repeated pressing of the {1_abc]
key causes the following characters to be entered at the cursor position:
1st press = A
2nd press = B
3rd press = C
4th press = 1
5th press = A
6th press = B
etc.
ï
[SETUP] + User definitions + [ENTER]
To enter the text that you want to appear in the header
on printed tested reports (e.g. user/company).
!Using the cursor keys, select the required input line.
"Enter text letter by letter (digits are also acceptable)
using the keys on the numeric keypad. Repeated
pressing of a number key first displays all the letters
assigned to that key and then the digit:
Automatic text entry: Avoid pauses between
–
selecting characters. If you pause for more than
approx. 1 second between selecting two characters,
the character currently visible is used and the cursor
moves to the next entry position.
– Corrections: Use the left or right cursor key to
position onto the incorrect character and then
overwrite the character.
–
Use the [0_space] key to enter spaces.
§Confirm your input with [ENTER].
$Using the cursor keys, move to the second input line
and enter text – or return with [ESCAPE].
2-6
Willtek 4100Basic settings
PC interface
Why data communication?
Setting up a data communication link
between a PC and your Willtek 4100 is
not difficult, but it can be really useful!
For example, you are able to
download the latest firmware versions
from the Internet, and feed them into
your Willtek 4100, or selectively
upload user-specific AUTOTESTs and
limit values that are geared to specific
models of mobile phone. Willtek also
has the right software for your data
communication requirements (some of
which are optionally available).
ï
[SETUP] + Serial port + [ENTER]
To set the baud rate (bit/s) for serial data
communication between PC and Willtek 4100, and to
select the type of communication line.
!Using the cursor keys, select the required baud rate.
The higher the baud rate, the shorter the transmission
time. On older PCs it may be necessary to select one
of the lower rates to ensure error-free data
transmission. Further data communication parameters
are permanently set (in the background) to:
8 data bits – no parity – 1 stop bit
"Confirm your selection with [ENTER].
§If you are using one of the original cables for serial data
communications (extra accessories: Serial adapter
cable or Universal adapter cable), please select the
entry Normal under RXTX lines using the cursor keys.
If you are using other cables (e.g. extension cables),
lines RXD and TXD can be crossed (Pin 2 and Pin 3,
see also page 6-3). In this case, please select Crossed.
$Confirm your selection with [ENTER].
%Return with [ESCAPE].
The values set for the serial interface (COM port)
+
on the PC must be the same as those set on the
Willtek 4100. If the PC also asks you about the
(transmission) protocol, the (transmission)
protocol, select "NONE". For instructions on
setting the baud rate of the serial interfaces
(RS-232-C) and the other parameters on your
PC, refer to the manual for your operating
system (DOS, Windows 3.xx, Windows 95).
2-7
Basic settingsWilltek 4100
Choose the protocol
n
When a tester is under remote control, the transfer
protocol ensures error free transfer of data between the
PC and the tester (handshaking). You can choose
between one software protocol and one hardware
protocol (Willtek 4107S only).
X-ON / X-OFF Choose this software protocol if the
RTS and CTS lines are missing in the
cable connecting the PC and the tester
(see also page 6-3).
RTS / CTSIf you are using a fully-wired cable (ori
ginal Willtek accessories), you should
choose this fast hardware protocol in
preference to the slower software protocol.
On the PC, the same protocol must be set for the
+
serial interface (COM port) used as for the
Willtek 4107S.
The protocol you set only takes effect when the tester
is under remote control and does not interfere with data
transfer using other protocols (e.g. when loading a
firmware update).
-
2-8
Willtek 4100Basic settings
Sound
ï
[SETUP] + Sound + [ENTER]
Enable or disable the sounds used by the Willtek 4100
to signal special operating status (e.g. when a key is
pressed, when an error occurs or when the device is
ready).
!Using the cursor keys, select the required setting.
NoneSounds are always active.
On AutotestSounds are deactivated during an
AUTOTEST.
All SoundsSounds are always deactivated.
"Confirm your selection with [ENTER]
2-9
Basic settingsWilltek 4100
Self check
ï
[SETUP] + Self check + [ENTER]
The Willtek 4100 checks its hardware modules and
indicates whether they are working correctly. It also
displays information on the version status of individual
modules.
Accessing the menus
Once you see the SELF CHECK menu on the display,
access to the submenus always follows the same
pattern:
!Use the cursor keys to select the menu you require.
"Confirm your selection with [ENTER]. The display then
shows the menu you have selected. On some menus
you can then use softkeys to start self checks.
§Return with [ESCAPE].
System information
ï
[SETUP] + Self check + [ENTER] + System info + [ENTER]
The SYSTEM INFORMATION menu shows the
following information:
–
the serial number of the tester
–
the model number
–
the firmware version number
–
the date and time of the creation of the firmware at
Willtek
–
details relating to the hardware level of the device
2-10
Please have the information on this menu
+
ready when contacting Willtek for product
support (Press {PRINT} to start printing the
menu).
When you call this menu, the display test starts
automatically.
l
The display is divided into two areas which alternate
between white, gray and black. These areas should
show no obvious dots or stripes.
l
If, for instance, you can see black dots or stripes in a
white area, the display is faulty. In this case, consult
your local Willtek sales office or authorized Distributor.
To run an internal test on important modules and
supply voltages.
!Press the {ONESHOT} softkey to start a single test run or
{CONT.} to start continuous testing (press {STOP} to
abort). PASS indicates that a test has been passed,
FAIL reports an error. With continuous testing, the
number of tests carried out and the total number of
errors detected are also reported.
Errors reported by tests may also be due to external
l
factors (such as major glitches in the line voltage). In
such cases repeat the test. If the errors recur, consult
your sales partner.
"Return with [ESCAPE]. Use {STOP} to abort continuous
testing first.
2-13
Preparing the testsWilltek 4100
Preparing the tests
Preparations are identical for the tests in AUTOTEST
and FAULT FIND modes. They involve only two steps:
insertion of the test SIM in the test unit,
l
connection of the test unit to your Willtek 4100.
l
Installing the test SIM
Make sure that you insert the test SIM in the mobile
phone before carrying out an AUTOTEST. This is
because during the test, the Willtek 4100 will attempt to
perform measurements which are not generally
permitted by original SIMs. The test SIM is not
absolutely necessary for FAULT FIND mode, although
it is useful.
!Make sure the mobile phone is switched off.
2-14
Observe the equipment manufacturer's handling
instructions.
w
"Replace the original SIM with the test SIM. Plug-in
SIMs are usually hidden behind a small flap that you
see when you take out the battery.
Loading...
+ 165 hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.