
Your Widex® hearing aid
To be filled out by the hearing care professional)
Vent: Short Full length None
Your hearing aid series:
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PROGRAM
Universal Audibility Extender
Quiet Audibility Extender
Transport Audibility Extender
Urban Audibility Extender
Party Audibility Extender
Music Audibility Extender
T Audibility Extender
M+T Audibility Extender
SPECIAL PROGRAMS
Zen Audibility Extender
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PROGRAM
Phone Audibility Extender
SMARTTOGGLE PROGRAMS
Zen+ Audibility Extender
NOTE
Read this booklet carefully before your start using your hearing aid.
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CONTENTS
YOUR WIDEX HEARING AID....................................................................7
Welcome to Widex..........................................................................................7
Important safety information.........................................................................9
THE HEARING AID................................................................................. 12
Indications for use..........................................................................................12
Intended use....................................................................................................13
The battery......................................................................................................13
Sound signals..................................................................................................18
How to tell right from left.............................................................................20
Turning the hearing aid on and off...............................................................21
Putting on and removing your hearing aid................................................23
Sound adjustment.........................................................................................28
Programs........................................................................................................30
CLEANING.............................................................................................34
Tools................................................................................................................34
Cleaning the hearing aid...............................................................................34
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The wax guard................................................................................................41
ACCESSORIES.......................................................................................47
TROUBLESHOOTING.............................................................................49
Troubleshooting............................................................................................ 49
REGULATORY INFORMATION............................................................... 58
FCC and IC statements and EC directives...................................................58
SYMBOLS..............................................................................................64
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Your Widex Hearing Aid
Welcome to Widex
Congratulations on your new hearing aid.
Use your hearing aid regularly, even if it takes some time getting
used to it. Infrequent users don’t usually get the full benefit of a
hearing aid.
NOTE
Your hearing aid and its accessories may not look exactly as illustrated in this booklet. We also reserve the right to make any changes
we consider necessary.
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Your hearing aid at a glance
1. Microphone openings
2. Battery compartment lid (on/off function)
3. Nail grip
4. Sound outlet
5. Widex wax guard
6. Vent (optional)
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Important safety information
Read these pages carefully before you begin using your hearing
aid.
● Take your hearing aids out when you are not using them. This
will help to ventilate the ear canal and prevent ear infections.
● Contact your doctor or hearing care professional immediately
if you suspect you may have an ear infection.
● Do not expose your hearing aids to extreme temperatures or
high humidity, and dry them quickly if they get wet, or if you
perspire heavily.
● Remove your hearing aids before showering, swimming or using a hair dryer.
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● Do not wear your hearing aids when applying perfume, spray,
gels, lotion or cream.
● Do not dry your hearing aid in a microwave oven - this will
ruin it.
● Never use other people’s hearing aids and never allow others
to use yours, as this could damage your hearing.
● Never use your hearing aids in environments where there may
be explosive gases, such as in mines, etc.
● Keep hearing aids, their parts, accessories and batteries away
from children.
● Never try to open or repair the hearing aid yourself. Contact
your hearing care professional if you need to have your hearing aid repaired.
● Your hearing aid is very powerful and it can play sounds that
exceed a level of 132 dB. There may therefore be a risk of
damaging your remaining hearing.
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Your hearing instruments should be stored and transported within the temperature and humidity ranges of -20°C to +40°C (-4°F
to 104°F) and 10%-95% rH.
Storage and transportation up to 60°C (140°F) with 10%-95% rH
can be accepted in shorter periods (duration of max. of 2 weeks).
Your hearing instruments are designed to operate from 0°C
(32°F) to 50°C (122°F).
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The hearing aid
Indications for use
The hearing aids are indicated for individuals older than 36
months with a range of hearing loss from minimal (10 dB HL) to
severe (90 dB HL) and all hearing loss configurations.
They are to be programmed by licensed hearing care professionals (audiologists, hearing aid specialists, otolaryngologists) who
are trained in hearing (re)habilitation.
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Intended use
The hearing aids are intended as air conduction amplification devices to be used in everyday listening environments. The hearing
aids may be equipped with the Zen program intended to provide
a relaxing sound background (i.e. music/noise source) for adults
who desire to listen to such a background in quiet.
The battery
Use a type 312 zinc-air battery for your hearing aid.
Always use a fresh, new battery that is precisely the kind recommended by your hearing care professional.
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NOTE
Check that the battery is completely clean and free of any residue
before inserting it in the hearing aid. Otherwise your hearing aid
may not function as expected.
Dispose of used batteries as indicated on the packaging and take
note of the expiry date.
● Never attempt to recharge your hearing aid batteries, as they
could explode.
● Never leave a flat battery in the hearing aids while storing
them. It could leak and ruin your hearing aid.
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Low battery indication
When the battery is flat, a sound signal will play. If the battery
drains suddenly there may however be no warning. We recommend carrying a spare battery with you wherever you go.
Changing the battery
To change the battery, do as follows:
Use the nail grip to gently swing
the battery door open and remove the old battery.
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Take the adhesive tab off the
new battery and make sure
there is no sticky substance left
on it. Let it ‘breathe’ for 60 seconds.
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Now place the new battery in the drawer as shown.
Close the drawer. If it doesn't close easily, the battery is not
placed correctly.
If you are not using the hearing aid for a few days, remove the
battery.
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NOTE:
Avoid dropping your hearing aid - hold the hearing aid above a
soft surface while changing the battery.
Sound signals
Your hearing aid plays sounds to inform you that certain features
have been activated or that you have changed programs. These
sounds may be spoken messages or tones, depending on your
needs and preferences.
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Program 1
Message/one short beep
Program 2
Message/two short beeps
Program 3
Message or three short beeps
Program 4
Message/one short and one long beep
Program 5
Message/one long beep and two short beeps
Zen+
Message/tone
Ask your hearing care professional to turn these sounds signals
off if you don't need them.
Lost partner
(Only available in wireless 440-series)
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Your hearing care professional can turn on a feature in your hearing aid that warns you whenever it loses contact with the hearing
aid in the opposite ear. You will hear a spoken message in your
ear.
How to tell right from left
The hearing aid for your right ear has a red mark. The hearing aid
for your left ear has a blue mark.
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Turning the hearing aid on and off
To turn the hearing aid on, close the battery lid and push it upwards. The hearing aid will play a sound signal to indicate that it
is on, unless your hearing care professional has deactivated this
function.
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