Widex u-pa User Instructions

USER INSTRUCTIONS
THE WIDEX UNIQUE™ FAMILY
U-PA model
Receiver-in-canal
(To be filled out by the hearing care professional)
Your hearing aid series:
PROGRAM
Universal  Audibility Extender Quiet  Audibility Extender Transport  Audibility Extender Urban  Audibility Extender Party  Audibility Extender Music  Audibility Extender
SPECIAL PROGRAMS
Zen  Audibility Extender Phone  Audibility Extender
SMARTTOGGLE PROGRAMS Zen+ Audibility Extender
NOTE
The program names in the table are the default names. If you have chosen to use some of the other names available, write the new names in the table. That way you will always know which programs you have in your hearing aids.
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NOTE
Read this booklet and the booklet "Ear-sets for Widex hearing aids" carefully before your start using your hearing aid.
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CONTENTS
YOUR HEARING AID................................................................................6
Welcome...........................................................................................................6
Important safety information.........................................................................7
THE HEARING AID...................................................................................9
Indications for use........................................................................................... 9
Intended use.....................................................................................................9
The battery....................................................................................................... 9
Sound signals...................................................................................................11
How to tell right from left..............................................................................12
Turning the hearing aid on and off...............................................................13
Putting on and removing your hearing aid.................................................14
Sound adjustment..........................................................................................15
Programs.........................................................................................................16
Using a phone with hearing aids..................................................................18
CLEANING............................................................................................. 19
Tools.................................................................................................................19
Cleaning the hearing aid................................................................................19
ACCESSORIES........................................................................................21
TROUBLESHOOTING.............................................................................22
REGULATORY INFORMATION...............................................................24
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FCC and IC statements...................................................................................41
EC directives...................................................................................................43
SYMBOLS..............................................................................................45
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YOUR HEARING AID
Welcome
Congratulations on your new hearing aid. Use your hearing aid regularly, even if it takes some time getting used to it.
Infrequent users don’t usually get the full benefit of a hearing aid.
NOTE
Your hearing aid and its accessories may not look exactly as illustrated in this booklet. We also reserve the right to make any changes we consider necessary.
Your hearing aid at a glance
The illustration shows your hearing aid without the ear-set. For further in­formation on the ear-set, see the ear-set manual. The ear-set consists of an earwire and an ear-tip, and it is the part of your hearing aid that you wear inside your ear.
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1. Microphone openings
2. Battery drawer (on/off function)
3. Nail grip
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Important safety information
Read these pages carefully before you begin using your hearing aid.
Hearing aids and batteries can be dangerous if swallowed or used im­properly. Swallowing or improper use can result in severe injury or even fatalities. In case of ingestion, contact a doctor immediately and the 24 Hour National Button Battery Ingestion Hotline at (202) 625-3333.
Take your hearing aids out when you are not using them. This will help to ventilate the ear canal and prevent ear infections.
Contact your doctor or hearing care professional immediately if you sus­pect you may have an ear infection.
Remove your hearing aids before showering, swimming or using a hair dryer.
Do not wear your hearing aids when applying perfume, spray, gels, lotion or cream.
Do not dry your hearing aid in a microwave oven - this will ruin it.
Never use other people’s hearing aids and never allow others to use yours, as this could damage your hearing.
Never use your hearing aids in environments where there may be explo­sive gases, such as in mines, etc.
Keep hearing aids, their parts, accessories and batteries away from chil­dren.
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Never try to open or repair the hearing aid yourself. Contact your hearing care professional if you need to have your hearing aid repaired.
Your hearing aids contain radio communication technology. Always ob­serve the environment in which you are using them. If any restrictions ap­ply, you must take precautions to comply with these.
Do not expose your hearing aids to extreme temperatures or high humid­ity, and dry them quickly if they get wet, or if you perspire heavily.
Your hearing aids should be stored and transported within the temperature and humidity ranges of -20°C to +55°C (-4°F to 131°F) and 10%-95% rH.
Storage and transportation up to 60°C (140°F) with 10%-95% rH can be accepted in shorter periods (duration of max. of 2 weeks).
Your hearing aids are designed to operate from 0°C (32°F) to 50°C (122°F). For more information about your hearing aids, visit: www.widex.com.
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THE HEARING AID
Indications for use
The hearing aids are indicated for individuals with a range of hearing loss from slight (16 dB HL) to moderately severe (up to 85 dB HL) and all hearing loss configurations.
They are to be programmed be licensed hearing care professionals (audiol­ogists, hearing aid specialists, otolanryngologists) who are trained in hear­ing (re)habilitation and tinnitus management.
Intended use
The hearing aids are intended as air conduction amplification devices to be used in everyday listening environments. The hearing aids may be equipped with the Zen program intended to provide a relaxing sound background (i.e. music/noise source) for adults older than 21 years who desire to listen to such a background in quiet.
The battery
Use a type 10 zinc-air battery for your hearing aid. Always use a fresh, new battery that is precisely the kind recommended by
your hearing care professional.
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NOTE
Check that the battery is completely clean and free of any residue before insert­ing it in the hearing aid. Otherwise your hearing aid may not function as expec­ted.
Never attempt to recharge your hearing aid batteries, as they could ex­plode.
Never leave a flat battery in the hearing aids while storing them. It could leak and ruin your hearing aid.
Dispose of used batteries as indicated on the packaging and take note of the expiry date.
Low battery indication
When the battery is weak, a sound signal will play. If the battery drains sud­denly there may however be no warning. We recommend carrying a spare battery with you wherever you go.
Changing the battery
To change the battery, do as follows:
Take the adhesive tab off the new battery and make sure there is no sticky substance left on it. Let it "breathe" for 60 seconds.
Use the nail grip to gently swing the battery door open and remove the old battery.
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Now place the new battery in the drawer as shown. Close the drawer. If it doesn't close easily, the battery is not placed correctly. If you are not using the hearing aid for a few days, re­move the battery.
NOTE
Avoid dropping your hearing aid - hold the hearing aid above a soft surface while changing the battery.
Tamper-resistant battery drawer
If the hearing aid is going to be used by a child, you can ask your hearing care professional to provide it with a tamper-resistant battery drawer.
To open battery drawer, use the special tool you've re­ceived, and do as illustrated.
Sound signals
Your hearing aid plays sounds to inform you that certain features have been activated or that you have changed programs. These sounds may be spoken messages or tones, depending on your needs and preferences.
Program 1
Message/one short beep
Program 2 Message/two short beeps
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Program 3 Message/three short beeps Program 4 Message/one short and one long beep Program 5 Message/one long beep and two short beeps Zen+ Message/tone
Ask your hearing care professional to turn these sounds signals off if you don't need them.
Lost partner
(Only available in wireless 440-series) Your hearing care professional can turn on a feature in your hearing aid that
warns you whenever it loses contact with the hearing aid in the opposite ear. You will hear a spoken message in your ear.
How to tell right from left
The hearing aid for your right ear has a red mark. The hearing aid for your left ear has a blue mark.
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Turning the hearing aid on and off
To turn the hearing aid on, close the battery drawer. The hearing aid will play a sound signal to indicate that it is on, unless your hearing care professional has deac­tivated this function.
To turn off the hearing aid, push the battery drawer downwards.
NOTE
You can also cup the hearing aid in your hand to verify that it is turned on. If it's on, it will whistle.
Don't forget to turn off the hearing aid when it is not in use.
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Putting on and removing your hearing aid
To put on your hearing aid:
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1. Insert the ear-set in the ear while holding the lower part of the tube. Pulling the outer ear up­wards and backwards at the same time can be helpful.
2. Then place the hearing aid behind the ear. The hearing aid should rest comfortably on the ear, close to your head.
Your hearing aid can be fitted using different types of ear-sets. See the sep­arate ear-set manual for more information about your ear-set.
NOTE
If the hearing aid doesn't feel comfortable, or if it doesn't fit properly, causing irritation, redness or the like, contact your hearing care professional.
Removing the hearing aid
Start by removing the hearing aid from behind the ear. Then take the ear-set carefully out of the ear canal while you hold the lower part of the tube.
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Sound adjustment
Your hearing aid adjusts the sound automatically according to your sound environment.
If you have a remote control, you can also adjust the sound manually to ach­ieve more comfort or more audibility, depending on your needs and prefer­ences. For more information on how this works, consult your hearing care professional.
Depending on the hearing aid settings and features, any sound adjustment you make will affect both hearing aids.
Each time you operate the volume control, you will hear a beep-tone unless your hearing care professional has deactivated this function. When you reach the maximum or minimum setting, you will hear a steady tone.
To mute your hearing aid do as follows:
Keep pressing the lower part of the volume key on the remote control until you can hear the steady sound
To turn the sound on again:
Press the upper part of the volume key or
Change program
Any adjustment of the volume will be canceled when you turn off your hearing aid or if you change program.
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