Widex U-CIC, U-CIC-M User Instructions
USER INSTRUCTIONS
THE WIDEX UNIQUE™ FAMILY
U-CIC/U-CIC-M model
Completely-in-canal
YOUR WIDEX® HEARING AID
(To be filled out by the hearing care professional)
Vent: Short Full length None
CIC CIC-M
Your hearing aid series:
PROGRAMS
Universal Audibility Extender
Quiet Audibility Extender
Transport Audibility Extender
Urban Audibility Extender
Party Audibility Extender
Music Audibility Extender
SPECIAL PROGRAMS
Phone Audibility Extender
Zen Audibility Extender
SMARTTOGGLE PROGRAMS
Zen+ Audibility Extender
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NOTE
The CIC-M is not a wireless hearing aid, which means that the hearing aids
cannot communicate with each other or with any accessory. Consequently,
you cannot adjust the sound and you will only have one listening program.
NOTE
The program names in the table are the default names. If you have chosen to
use some of the other names available, write the new names in the table. That
way you will always know which programs you have in your hearing aids.
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CONTENTS
YOUR HEARING AID...................................................................................6
Welcome...........................................................................................................6
Important safety information.........................................................................7
THE HEARING AID......................................................................................9
Indications for use........................................................................................... 9
Intended use.....................................................................................................9
The battery.......................................................................................................9
Sound signals...................................................................................................11
How to tell right from left..............................................................................12
Turning the hearing aid on and off...............................................................12
Putting on and removing your hearing aid.................................................13
Sound adjustment..........................................................................................14
Programs.........................................................................................................15
CLEANING.................................................................................................21
Tools.................................................................................................................21
Cleaning the hearing aid................................................................................21
The wax guard............................................................................................... 23
ACCESSORIES..........................................................................................26
TROUBLESHOOTING.................................................................................27
REGULATORY INFORMATION.................................................................. 30
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FCC and IC statements..................................................................................48
EC directives....................................................................................................51
SYMBOLS................................................................................................. 52
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YOUR HEARING AID
Welcome
Congratulations on your new hearing aid.
Use your hearing aid regularly, even if it takes some time getting used to it.
Infrequent users don’t usually get the full benefit of a hearing aid.
NOTE
Your hearing aid and its accessories may not look exactly as illustrated in this
booklet. We also reserve the right to make any changes we consider necessary.
Your hearing aid at a glance
1. Microphone opening
2. Battery lid (on/off function)
3. Nail grip
4. Sound outlet
5. Wax guard
6. Extraction cord
7. Relief vent (short) / 8. Relief vent (full length)
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Important safety information
Read these pages carefully before you begin using your hearing aid.
Hearing aids and batteries can be dangerous if swallowed or used improperly. Swallowing or improper use can result in severe injury or even
fatalities. In case of ingestion, contact a doctor immediately and the 24
Hour National Button Battery Ingestion Hotline at (202) 625-3333.
Take your hearing aids out when you are not using them. This will help to
ventilate the ear canal and prevent ear infections.
Contact your doctor or hearing care professional immediately if you suspect you may have an ear infection.
Remove your hearing aids before showering, swimming or using a hair
dryer.
Do not wear your hearing aids when applying perfume, spray, gels, lotion
or cream.
Do not dry your hearing aid in a microwave oven - this will ruin it.
Never use other people’s hearing aids and never allow others to use
yours, as this could damage your hearing.
Never use your hearing aids in environments where there may be explosive gases, such as in mines, etc.
Keep hearing aids, their parts, accessories and batteries away from children.
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Never try to open or repair the hearing aid yourself. Contact your hearing
care professional if you need to have your hearing aid repaired.
Your hearing aids contain radio communication technology. Always observe the environment in which you are using them. If any restrictions apply, you must take precautions to comply with these.
Do not expose your hearing aids to extreme temperatures or high humidity, and dry them quickly if they get wet, or if you perspire heavily.
Your hearing aids should be stored and transported within the temperature and
humidity ranges of -20°C to +55°C (-4°F to 131°F) and 10%-95% rH.
Storage and transportation up to 60°C (140°F) with 10%-95% rH can be accepted
in shorter periods (duration of max. of 2 weeks).
Your hearing aids are designed to operate from 0°C (32°F) to 50°C (122°F).
For more information about your hearing aids, visit: www.widex.com.
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THE HEARING AID
Indications for use
The hearing aids are indicated for individuals older than 36 months with a
range of hearing loss from minimal (10 dB HL) to severe (90 dB HL) and all
hearing loss configurations.
They are to be programmed by licensed hearing care professionals (audiologists, hearing aid specialists, otolaryngologists) who are trained in hearing
(re)habilitation and tinnitus management.
Intended use
The hearing aids are intended as air conduction amplification devices to be
used in everyday listening environments. The hearing aids may be equipped
with the Zen program intended to provide a relaxing sound background (i.e.
music/noise source) for adults older than 21 years who desire to listen to
such a background in quiet.
The battery
Use a type 10 zinc-air battery for your hearing aid.
Always use a fresh, new battery that is precisely the kind recommended by
your hearing care professional.
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NOTE
Check that the battery is completely clean and free of any residue before inserting it in the hearing aid. Otherwise your hearing aid may not function as expected.
Never attempt to recharge your hearing aid batteries, as they could explode.
Never leave a flat battery in the hearing aids while storing them. It could
leak and ruin your hearing aid.
Dispose of used batteries as indicated on the packaging and take note of
the expiry date.
Low battery indication
When the battery is weak, a sound signal will play. If the battery drains suddenly there may however be no warning. We recommend carrying a spare
battery with you wherever you go.
Changing the battery
To change the battery, do as follows:
Use the nail grip to gently swing the battery door
open and remove the old battery.
Take the adhesive tab off the new battery and make
sure there is no sticky substance left on it. Let it
"breathe" for 60 seconds.
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Now place the new battery in the drawer as shown.
Close the drawer. If it doesn't close easily, the battery
is not placed correctly. If you are not using the hearing aid for a few days, remove the battery.
NOTE
Avoid dropping your hearing aid - hold the hearing aid above a soft surface
while changing the battery.
Sound signals
Your hearing aid plays sounds to inform you that certain features have been
activated or that you have changed programs. These sounds may be spoken
messages or tones, depending on your needs and preferences.
Program 1 Message/one short beep
Program 2 Message/two short beeps
Program 3 Message/three short beeps
Program 4 Message/one short and one long beep
Program 5 Message/one long beep and two short beeps
Zen+ Message/tone
Ask your hearing care professional to turn these sounds signals off if you
don't need them.
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Lost partner
(Only available in 440-series)
Your hearing care professional can turn on a feature in your hearing aid that
warns you whenever it loses contact with the hearing aid in the opposite
ear. You will hear a spoken message in your ear.
How to tell right from left
The hearing aid for your right ear has a red mark. The hearing aid for your
left ear has a blue mark.
Turning the hearing aid on and off
To turn the hearing aid on, close the battery cover and
push it upwards. The hearing aid will play a sound signal to indicate that it is on, unless your hearing care
professional has deactivated this function.
To turn off the hearing aid, push the battery cover
downwards.
NOTE
You can also cup the hearing aid in your hand to verify that it is turned on. If it's
on, it will whistle. Don't forget to turn off the hearing aid when it is not in use.
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Putting on and removing your hearing aid
To put on your hearing aid:
Close the battery cover completely.
Hold the hearing aid with your thumb and forefinger
and insert it slowly into your ear until you feel resistance. Then use the tip of your forefinger to gently push
the hearing aid into your ear until it feels comfortable.
Pulling the outer ear upwards and backwards while you
insert the hearing aid can be helpful.
NOTE
If the hearing aid doesn't feel comfortable, or if it doesn't fit properly, causing
irritation, redness or the like, contact your hearing care professional.
Removing the hearing aid
Use the extraction cord to take the hearing aid out of your
ear.
NOTE
If you find it difficult to take out the hearing aid, move it carefully from side to
side while pulling on the extraction cord.
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Sound adjustment
Your hearing aid adjusts the sound automatically according to your sound
environment.
If you have a remote control, you can also adjust the sound manually to achieve more comfort or more audibility, depending on your needs and preferences. For more information on how this works, consult your hearing care
professional.
Depending on the hearing aid settings and features, any sound adjustment
you make will affect both hearing aids.
Each time you operate the volume control, you will hear a beep-tone unless
your hearing care professional has deactivated this function. When you
reach the maximum or minimum setting, you will hear a steady tone.
To mute your hearing aid do as follows:
● Keep pressing the lower part of the volume key on the remote control
until you can hear the steady sound
To turn the sound on again:
● Press the upper part of the volume key or
● Change program
Any adjustment of the volume will be canceled when you turn off your
hearing aid or if you change program.
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Programs
PROGRAMS USE
Universal For everyday use
Quiet Special program for listening in quiet environ-
ments
Transport For listening in situations with noise from cars,
trains, etc.
Urban For listening in situations with changing sound
levels (in supermarkets, noisy workplaces or similar)
Party For listening in situations with many people talk-
ing at the same time
Music For listening to music
SPECIAL PROGRAMS USE
Zen Plays tones or noise for a relaxing sound back-
ground. For more information, see under "The
Zen program"
Phone This program is designed for listening to phone
conversations
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SMARTTOGGLE PROGRAMS
USE
Zen+ This program is similar to Zen but allows you to
listen to different types of tones or noise
NOTE
The program names in the table are the default names. If you have chosen to
use some of the other names available, write the new names in the table. That
way you will always know which programs you have in your hearing aids.
Depending on your hearing loss, your hearing care professional can activate
the Audibility Extender feature. Ask your hearing care professional if you
could benefit from this.
If your needs and preferences change over time, your hearing care professional can easily change your program selection
Changing programs
To change programs, simply push the program key on your remote control.
Zen+
To access this program, press and hold the program key for more than one
second. A quicker press then allows you to cycle through the available Zen
styles. To exit the program, press and hold down the program key for more
than one second.
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The Zen program
Your hearing aid may be provided with a unique optional listening program
called Zen. It makes musical tones (and sometimes a rushing noise) in the
background. The Zen program may be used alone (without amplification) in
quiet when you are not required to hear surrounding sounds. Or, it may be
used with amplification so that both the surrounding sounds and the generated sounds (fractal tones and noise) are heard together.
CAUTION
Use of the different Zen programs may interfere with hearing surrounding
sounds including speech. The programs should not be used when hearing such
sounds is important. Switch the hearing aid to a non-Zen program in those situations.
The duration of the Zen play time can be set by your hearing healthcare professional according to your needs.
Benefits
The Zen program may provide a relaxing listening background for some
people. When the Zen program is used in a tinnitus management program,
its wearer may experience some relief from tinnitus.
Indications for use
The Zen program is intended to provide a relaxing sound background for
adults (21 years and older) who desire to listen to such a background in quiet. It may be used as a sound therapy tool in a tinnitus treatment program
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