User’s instructions
The REAL™ Series
RE-X
In-the-ear
The hearing aid and accessories shown in these instructions may not look the same as the ones you have.
We furthermore reserve the right to make any changes
considered necessary.
Hearing aids, their accessories and batteries should not be disposed of with normal
household waste. Please consult your national Widex distributor for advice on how
to dispose of these items.
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Contents
Thank you…. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
The hearing aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Right/left identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
The battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Inserting the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Low battery indication . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Turning the hearing aid on and off . . . . . . . . . . . . . . . . . . . 10
Placing the hearing aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Removing the hearing aid. . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Possible start-up settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Automatic volume adjustment . . . . . . . . . . . . . . . . . . . . . . . 13
Fine tuning volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Listening programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Switching between the listening programs . . . . . . . 18
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
The hearing aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
The sound outlet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
The relief vent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Widex wax guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Changing the wax guard . . . . . . . . . . . . . . . . . . . . . . . . . 25
Caring for your hearing aid. . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Good advice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
In case of malfunction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Your hearing aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
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Thank you…
…for choosing a Widex hearing aid.
Your hearing aid is a sophisticated instrument that can
be adjusted to your requirements in consultation with
your hearing care professional.
All illustrations in this booklet
show a right-ear hearing aid.
Unless otherwise stated, the
same principles apply to the left
ear.
We hope you will be pleased with your new Widex
hearing aid.
Important
Please read this booklet carefully before you start
using your hearing aid.
4
The hearing aid
1. Microphone openings, where the sound enters the
hearing aid
2. Volume control for fine tuning of volume is
available on some models
3. Program button
4. On/off function, which is integrated into the
battery compartment cover
5. Nail grip on the battery compartment cover for
easy opening
6. Sound outlet, through which the amplified sound
from the hearing aid reaches your ear
7. Widex wax guard
8. Relief vent for ventilation of the ear canal. (Not in
all models).
1
2
6
7
3
4
8
5
8
5
Right/left identification
If you are wearing hearing aids in both ears, it is easy
to tell them apart as the right-ear hearing aid has a red
Widex logo and the left-ear hearing aid a blue.
The arrow shows the position of the
logo.
6
The battery
We recommend Zinc Air batteries. Use a size 312 battery for your hearing aid.
To obtain replacement batteries, please consult your
hearing care professional. It is important to take note of
the expiry date and the recommendations regarding disposal of used batteries on the battery pack. The battery
life will depend on a number of factors, such as the setting of your hearing aid, how many hours you use it daily
and the listening environments in which you use it.
7
Inserting the battery
Before inserting a new battery in the
hearing aid, remember to remove
the adhesive tab on the battery.
Once the tab has been removed,
the battery will start functioning
after a few seconds. Do not use batteries on which there is a sticky residue from the tab or other unwanted
substance.
1. Use the nail grip to push the battery compartment
cover downwards and open the cover. Do not press
the battery compartment cover beyond the open
position.
2. Place the battery so that the plus (+) sign of the
battery faces upwards.
3. You can use the provided battery magnet to steer
the battery into place.
1. 2. 3.
If the battery compartment cover does not close easily,
the battery is incorrectly inserted.
8
Low battery indication
If you hear four rapid beep-tones while wearing your
hearing aid, it is an indication that the battery is nearly
exhausted. Once the battery is totally exhausted, the
hearing aid will be completely silent. Exactly how long
the hearing aid will function after the low battery indication varies from one case to another. We recommend
that you always have a spare battery with you.
If you wish to have the beep-tone function disabled,
please consult your hearing care professional.
Never leave an exhausted battery in the hearing aid.
Exhausted batteries may leak, damaging the hearing
aid. When changing battery, it is a good idea to hold
the hearing aid over a table.
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Turning the hearing aid on and off
The battery compartment cover of your hearing aid
also functions as the on/off switch.
1. Close the battery compartment cover and push it
upwards to turn the hearing aid on. If you have just
turned off the hearing aid, wait at least three
seconds before turning it on again.
2. Push the battery compartment cover downwards to
turn the hearing aid off.
1.
2.
The hearing aid can be set to produce a beep-tone
when turned on.
Please remember to switch the hearing aid off when it
is not in use. Remove the battery if the hearing aid will
not be used for several days.
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Placing the hearing aid
Close the battery compartment cover completely.
1. Hold your hearing aid with your thumb and
forefinger. Slowly guide the hearing aid into your
ear canal until you feel resistance.
2. Let go of the hearing aid and use the tip of your
forefinger to gently push it into your ear until it
rests comfortably in your ear canal.
3. To help position the hearing aid properly you could
pull the outer ear backwards and upwards with the
opposite hand.
1. 2. 3.
11
Removing the hearing aid
Hold the hearing aid with your
thumb and forefinger and pull
gently.
If it is difficult, you can try to move
the hearing aid carefully from side
to side. It may also help to pull the
outer ear backwards and upwards
with the opposite hand.
12
Possible start-up settings
The hearing aid can be set to start up in two different
ways:
• In the standard start-up setting the hearing aid
minimises whistling while it is being placed in the
ear.
• The alternative is a setting where the hearing aid
whistles slightly while you place it in the ear.
Together with your hearing care professional you can
choose the start-up setting that suits your needs best.
Automatic volume adjustment
The hearing aid adjusts volume automatically in accordance with your sound environment.
Important
If the volume in your hearing aid is generally too
loud or too weak, or if the reproduced sounds are
distorted, or you would like any further information,
consult your hearing care professional.
13
Fine tuning volume
Your hearing aid may be provided with a volume control, shaped like a small lever. (The lever on your hearing aid may be positioned differently than the lever in
the drawing).
Push the lever upwards to gradually raise the automatically set
volume.
Push the lever downwards to
gradually lower the volume.
Each time you operate the volume control, you will
hear a beep-tone – unless you have chosen to have the
tone indication deactivated. When you raise the volume, you will hear a higher beep-tone for each step the
volume is raised. When you lower the volume, you will
hear a deeper beep-tone for each step the volume is
lowered. When the maximum or minimum adjustment
level is reached, a steady tone will sound.
14
To turn off the sound completely:
• Keep pressing the volume control lever downwards
after the steady tone has sounded.
To turn the sound on again:
• Press the lever upwards or
• Change listening program or
• Turn the hearing aid off, wait 3 seconds and turn it
on again
Any adjustment of the volume setting will be cancelled
when your hearing aid is turned off.
If you wish to have the volume control disabled, please
consult your hearing care professional.
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Listening programs
Your hearing aid may be provided with up to three listening programs intended for specific listening situations.
At the back of this booklet your hearing care professional can list the listening programs that are available
in your hearing aid. If your needs change over time, the
combination of listening programs can be changed.
You can choose from the following programs:
Master: Standard program
Acclimatisation: Has the same features as the Master
program, but provides slightly less amplification.
Music: For listening to music.
TV: For listening to the TV.
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T: In this program you listen via the telecoil (T) and not
via the hearing aid microphone (M). The telecoil is used
where a loop system is installed. If you activate the telecoil program, you listen to a specific sound source and
shut out surrounding sounds.
M + T: In this program you listen via the hearing aid microphone (M) and the telecoil (T).
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Switching between the listening
programs
You can switch between the listening programs by using the
program button on the battery
compartment cover. Each time
you use the program button, a click is produced unless
this function has been disabled. Beep-tones indicate
which program you have chosen:
Program 1: One brief beep
Program 2: Two brief beeps
Program 3: Three brief beeps
If you wish to have the program button disabled, please
consult your hearing care professional.
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Cleaning
The following accessories are available for cleaning the
hearing aid.
1. Small brush
2. Soft cloth
3. Wax removing tool
1.
Widex
2.
3.
Contact your hearing care professional if you need additional supplies of cleaning accessories.
19
The hearing aid
Your hearing aid is an in-the-ear instrument, which
means it is worn in your ear canal.
It is very important for the hearing aid’s performance
that it is kept free from earwax and dirt.
1. Clean your hearing aid daily with the soft cloth to
keep it dry and clean of earwax and dirt. Never use
water or cleaning solutions to clean the hearing aid.
2. When the hearing aid is not in use, the battery
compartment cover should be left open, so as to
ventilate the hearing aid and allow it to dry.
1. 2.
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We recommend that every time you take the hearing
aid out of your ear, you inspect the sound outlet and
the relief vent openings to ensure that no wax or dirt
has gathered there. Below is an example of how the
sound outlet and relief vent openings can be positioned. The positions can be slightly different on your
hearing aid.
1. Sound outlet
2. Vent opening
1
2
21
The sound outlet
It is important that the sound outlet is not blocked by
earwax. If it is blocked, do as follows:
Remove any visible earwax
from around the sound outlet with the small brush or
cloth.
If the sound outlet is still
blocked, you should change
the wax guard (see page
24).
Important
If you cannot clean the sound outlet completely,
you should contact your hearing care professional.
Do not insert anything into the sound outlet as this
could damage the hearing aid.
22
The relief vent
If earwax has accumulated in and/or around the relief
vent opening, do as follows:
Clean any earwax from the vent
by passing the wax removing
tool all the way through the
vent.
Important
It is important for the performance of the hearing
aid that the relief vent is never blocked by earwax.
Make it a habit to clean the relief vent every day! In
rare cases so much earwax can accumulate in the
relief vent that the hearing aid sound is affected. In
that case you should see your hearing care professional.
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Widex wax guard
The wax guard helps protect the hearing aid against
earwax. Always use Widex wax guards with your hearing aid. Otherwise the warranty for your hearing aid
will be void.
A Widex wax guard consists of the following parts:
1. Holder
2. Removal hook
3. Wax guard
1
3
2
Wax guards come in a carrying
case. The wax guard is mounted
on one end of the holder.
24
Changing the wax guard
Insert the removal hook into the used wax guard placed
in the sound outlet. Pull the wax guard straight out.
1. Vent opening
2. Sound outlet
3. Used wax guard
1
2
3
25
1. Turn the holder around so that the new wax guard
is in position to be inserted.
2. Insert the holder into the opening of the sound
outlet and gently press the wax guard into the
opening.
3. Then pull the holder straight out.
1. 2.
3.
The new wax guard will automatically dismount from
the holder and remain in place in the sound outlet
when the holder is pulled out.
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4. After inserting the new wax guard, discard the
holder with the used wax guard attached to the
removal hook. Never reuse a wax guard.
4.
The frequency with which wax guards should be
changed varies from one individual to another depending on, for example, the type and amount of earwax produced.
If you have any questions regarding your wax guard,
please contact your hearing care professional.
Important
If the wax guard fits loosely, discard it and insert
another. If the wax guard becomes dislodged from
the hearing aid while in the ear canal, please contact
your physician. Do not try to remove the wax guard
from your ear canal yourself.
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Caring for your hearing aid
With proper care, your hearing aid will give you consistent reliable service. Here are some things you can do
to prolong the life of your hearing aid:
• Switch your hearing aid off when it is not in use.
Should you not use it for several days, take out the
battery.
• Treat the hearing aid as the valuable object it is:
with care. When the hearing aid is not in use, keep it
in its case in a cool, dry location where it cannot be
reached by children or pets.
• When not in use, do not expose the hearing aid to
extreme heat or high humidity.
• In environments with high humidity, a Widex drying kit may be used daily to reduce the amount of
moisture inside the hearing aid. See the instructions enclosed with the Widex drying kit.
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• Do not wear your hearing aid in the shower or
swimming or when using a hair dryer, perfume or
other sprays.
• Never try to open or repair the hearing aid yourself.
• Do not wear your hearing aid during x-ray, MR
scans, CT scans, short-wave diathermy, or similar
radiation treatments and never place your hearing
aid in a microwave oven. These are some of the
types of radiation that can damage your hearing
aid. Radiation from, for example, room surveillance
equipment, burglar alarms and cellular telephones
is weaker and will not damage your hearing aid.
• Widex hearing aids are not certified for use in mines
or other areas with explosive gases.
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Good advice
• The use of hearing aids increases the risk of accumulation of earwax. Contact your physician/ENT
doctor if you suspect that a plug of earwax has accumulated in your ear. Earwax may not only reduce
your own hearing but also the effect of the hearing
aid considerably. It is a good idea to ask your physician to clean your ears a couple of times a year.
• Please be sure to keep the hearing aid and its accessories out of the reach of children, who might place
them in their mouths. Also keep batteries out of
children’s reach and discard used batteries carefully.
Do not change batteries in front of children and do
not let them see where you keep your supply.
• Batteries are very small and can easily be mistaken
for pills or the like. Never put a battery or hearing
aid in your mouth for any reason as you may risk
swallowing it. In case of ingestion, contact your
physician immediately.
• The hearing aid will not restore normal hearing
but can help you make best possible use of your
remaining hearing ability. However, you should be
aware that it takes time to get used to a new hearing aid and new sounds.
30
• The hearing aid is made of modern non-allergenic
materials. Still, in rare cases skin irritation can occur.
If you notice skin irritation in or around your ear or
ear canal, contact your hearing care professional.
• Please be aware that the use of any type of hearing
aid may involve a slightly increased risk of infection
in the ear canal. An infection can arise as a result
of inadequate ventilation of the ear. Therefore,
we recommend that you remove the hearing aid
from your ear at night to allow the ear canal to be
ventilated. Make sure that you clean and inspect
your hearing aid as required. If an infection occurs,
you should seek medical attention and contact
your hearing care professional for advice on how to
disinfect the hearing aid. Do not under any circumstances use alcohol, chlorine or similar substances.
31
In case of malfunction
The following pages include some quick advice in case
you experience problems with your hearing aid. Before
contacting your hearing care professional, please follow the advice below:
If the hearing aid is dead, it could be because:
• The hearing aid is not turned on. Make sure the battery is placed correctly and the battery compartment cover is closed correctly.
• The battery is dead or does not work. Insert a new
battery in the hearing aid.
• The sound outlet is blocked. Clean the area around
the sound outlet of the hearing aid with the provided small brush or cloth (see page 22). If the
sound outlet is still blocked, you should change the
wax guard. If you cannot clean the sound outlet
completely, you should contact your hearing care
professional. Do not insert anything into the sound
outlet as this could damage the hearing aid.
• The microphone opening is blocked. If you suspect
that earwax or dirt has migrated into the microphone inside the hearing aid, contact your hearing
care professional. Do not insert anything into the
microphone opening.
32
If the hearing aid volume is not powerful enough, it
could be because:
• The sound outlet is blocked. Clean the area around
the sound outlet of the hearing aid with the provided small brush or cloth (see page 22). If the
sound outlet is still blocked, you should change the
wax guard. If you cannot clean the sound outlet
completely, you should contact your hearing care
professional. Do not insert anything into the sound
outlet as this could damage the hearing aid.
• Your ear is blocked by earwax. Contact your physi-
cian/ENT doctor.
If the hearing aid whistles continuously, it could be
because:
• The hearing aid is not correctly placed in your ear canal. Take the hearing aid out and reinsert it.
• Your ear is blocked by earwax. Contact your physi-
cian/ENT doctor.
• The hearing aid fits loosely in your ear canal. Contact
your hearing care professional.
33
If the hearing aid is uncomfortable to wear, it could
be because:
• The hearing aid is not correctly placed in your ear canal. Consult your hearing care professional on how
to place the hearing aid correctly in your ear canal.
• The hearing aid does not fit your ear properly. Contact
your hearing care professional.
• Your outer ear or ear canal is sore. It is important that
first-time users only wear the hearing aid for short
periods of time at the beginning. The skin in the
ear canal is very thin and may swell a bit because of
the pressure from the hearing aid. Take 2-3 weeks
to gradually get used to the hearing aid. If the soreness continues, contact your hearing care professional.
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Your hearing aid
(To be filled out by the hearing care professional)
Date: _____________________________
Battery size: _______________________
Listening programs Chosen program position
Master
Acclimatisation
Music
TV
T
M + T
35
¡9 514 0120 0016¤ ¡#02y¤
Printed by HTO / 2009-03
9 514 0120 001 #02
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