User’s instructions
The REAL™ Series
RE-CIC/RE-CIC-TR
Completely-in-canal
The hearing aid and accessories shown in these instructions may not look the same as the ones you have.
We furthermore reserve the right to make any changes
considered necessary.
Hearing aids, their accessories and batteries should not be disposed of with normal
household waste. Please consult your national Widex distributor for advice on how
to dispose of these items.
Contents
Thank you... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
The hearing aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Right/left identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
The battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Inserting the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Low battery indication . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Turning the hearing aid on and off . . . . . . . . . . . . . . . . . . . 12
Placing the hearing aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Removing the hearing aid. . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Possible start-up settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Automatic volume adjustment . . . . . . . . . . . . . . . . . . . . . . . 15
Listening program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
The hearing aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
The sound outlet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
The relief vent, short . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
The relief vent, full length . . . . . . . . . . . . . . . . . . . . . . . . 22
The microphone opening . . . . . . . . . . . . . . . . . . . . . . . . 23
Widex wax guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Changing the wax guard . . . . . . . . . . . . . . . . . . . . . . . . . 25
Caring for your hearing aid. . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Good advice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
In case of malfunction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Your hearing aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
2 3
Thank you...
The hearing aid
...for choosing a Widex hearing aid.
Your hearing aid is a sophisticated instrument that can
be adjusted to your requirements in consultation with
your hearing care professional.
All illustrations in this booklet
show a right-ear hearing aid. Unless otherwise stated, the same
principles apply to the left ear.
We hope you will be pleased with your new Widex
hearing aid.
Important
Please read this booklet carefully before you start
using your hearing aid.
1. Microphone opening, where the sound enters the
hearing aid
2. Battery drawer
3. Nail grip on the battery drawer for easy opening
4. On/off function, which is built into the battery
drawer
5. Sound outlet, through which the amplified sound
from the hearing aid reaches your ear
6. Widex wax guard
7. Extraction cord, which makes it easy to remove the
hearing aid from the ear canal
8. Relief vent (short) for ventilation of the ear canal
9. Relief vent (full length) for ventilation of the ear
canal
6
5
8 / 9
9
1
2 / 4
3
7
4 5
At the back of this booklet your hearing care professional can indicate the type of vent used in your hearing aid, if any.
Right/left identification
If you are wearing hearing aids
in both ears, it is easy to tell
them apart. Most models will be
marked with a red Widex logo for
the right ear and a blue logo for
the left ear. The arrow shows the
position of the logo. An alternative model has a red or a blue
shell, respectively.
6 7
The battery
We recommend Zinc Air batteries. Use a type 10 battery for your hearing aid.
To obtain replacement batteries, please consult your
hearing care professional. It is important to take note of
the expiry date and the recommendations regarding disposal of used batteries on the battery pack. The battery
life will depend on a number of factors, such as the setting of your hearing aid, how many hours you use it daily
and the listening environments in which you use it.
Inserting the battery
Before inserting a new battery in the
hearing aid, remember to remove the
adhesive tab on the battery. Once
the tab has been removed, the bat-
tery will start functioning after a few
seconds. Do not use batteries on which there is a sticky
residue from the tab or other unwanted substance.
8 9
1. Use the nail grip to open the battery drawer. Do not
press the battery drawer beyond the open position.
2. Place the battery in the drawer so that the small
plus (+) sign on the battery is visible when you hold
the hearing aid as shown.
3. You can use the provided battery magnet to steer
the battery into place.
Low battery indication
If you hear four rapid beep-tones while wearing your
hearing aid, it is an indication that the battery is nearly
exhausted. Once the battery is totally exhausted, the
hearing aid will be completely silent. Exactly how long
the hearing aid will function after the low battery indication varies from one case to another. We recommend
that you always have a spare battery with you.
If you wish to have the beep-tone function disabled,
please consult your hearing care professional.
1. 2. 3.
If the battery drawer does not close easily, the battery
is incorrectly inserted.
Important
Be sure to place the battery in the curved battery
drawer as illustrated and not in the open space inside the hearing aid.
10 11
Never leave an exhausted battery in the hearing aid.
Exhausted batteries may leak, damaging the hearing
aid. When changing battery, it is a good idea to hold
the hearing aid over a table.
Turning the hearing aid on and off
Placing the hearing aid
The battery drawer also functions as the on/off switch.
1. Close the battery drawer to turn on the hearing aid.
If you have just turned off the hearing aid, wait at
least three seconds before turning it on again.
2. Open the battery drawer to turn off the hearing aid.
1.
The hearing aid can be set to produce a beep-tone
when turned on.
Please remember to switch the hearing aid off when it
is not in use. Remove the battery if the hearing aid will
not be used for several days.
2.
1. Close the battery drawer completely.
2. Hold your hearing aid by the extraction cord
with your thumb and forefinger. Slowly guide
the hearing aid into your ear canal until you feel
resistance.
3. Let go of the extraction cord and use the tip of your
forefinger to gently push the hearing aid into your
ear until it rests comfortably in your canal.
4. To help position the hearing aid properly you could
pull the outer ear backwards and upwards with the
opposite hand.
1.
3. 4.
2.
12 13
Removing the hearing aid
Possible start-up settings
Gently pull the extraction cord with
your thumb and forefinger.
If it is difficult, you can try to move
the hearing aid carefully from side
to side while pulling the extraction
cord. It may also help to pull the outer ear backwards and upwards with
the opposite hand.
The hearing aid can be set to start up in two different
ways:
• In the standard start-up setting, the hearing aid
minimises whistling while it is being placed in the
ear.
• The alternative is a setting where the hearing aid
whistles slightly while you place it in the ear.
Together with your hearing care professional you can
choose the start-up setting that suits your needs best.
Automatic volume adjustment
The hearing aid volume is adjusted automatically in accordance with your sound environment.
Important
If the volume in your hearing aid is generally too
loud or too weak, or if the reproduced sounds are
distorted, or you would like any further information,
consult your hearing care professional.
14 15
Listening program
Cleaning
Your hearing aid is provided with a standard listening
program called Master.
The following accessories are available for cleaning the
hearing aid. Ask your hearing care professional which
accessories you need for your hearing aid.
1. Small brush
2. Soft cloth
3. Wax removing tool with a short and a long end
4. Long wax removing tool
1
Widex
2
3
4
Contact your hearing care professional if you need additional supplies of cleaning accessories.
16 17
The hearing aid
The hearing aid is a completely-in-canal hearing aid.
It is very important for the hearing aid’s performance
that it is kept free from earwax and dirt.
Below is an example of how the sound outlet, relief
vent and microphone opening can be positioned in a
hearing aid provided with a short vent and a full length
vent, respectively. The positions can be slightly different on your hearing aid.
1. Clean your hearing aid daily with the soft cloth to
keep it dry and clean of earwax and dirt. Never clean
the hearing aid with water or cleaning solutions.
2. When the hearing aid is not in use, the battery
drawer should be left open, so as to ventilate the
hearing aid and allow it to dry.
1. 2.
We recommend that every time you take the hearing
aid out of your ear, you inspect the sound outlet, the
microphone opening in the battery drawer and the
relief vent opening to ensure that no wax or dirt has
gathered there.
1. Sound outlet
2. Relief vent (short)
3. Microphone opening
1
2
1. Sound outlet
2. Relief vent outlet (full length)
3. Relief vent inlet (full length)
4. Microphone opening
1
2
3
3
4
18 19
The sound outlet
It is important that the sound outlet is not blocked by
earwax. If it is blocked, do as follows:
The relief vent, short
If earwax has accumulated in and/or around the relief
vent opening, do as follows:
Remove any visible earwax from
around the sound outlet with
the small brush or cloth.
If the sound outlet is still
blocked, you should change the
wax guard (see page 24).
Important
If you cannot clean the sound outlet completely, you
should contact your hearing care professional.
Do not insert anything into the sound outlet as this
could damage the hearing aid.
Clean any earwax from the vent as
far as the long end of wax removing tool no. 3 can reach.
Important
It is important for the performance of the hearing
aid that the relief vent is never blocked. Make it a
habit to clean the relief vent every day! In rare cases
so much earwax can accumulate in the relief vent
that the hearing aid sound is affected. In that case
you should see your hearing care professional.
20 21
The relief vent, full length
If earwax has accumulated in and/or around the relief
vent opening, do as follows:
The microphone opening
If earwax or dirt has gathered around the microphone
opening on the hearing aid front, do as follows:
Clean any earwax from
the vent by passing
the long wax removing
tool (no. 4) all the way
through the vent.
Important
It is important for the performance of the hearing
aid that the relief vent is never blocked. Make it a
habit to clean the relief vent every day! In rare cases
so much earwax can accumulate in the relief vent
that the hearing aid sound is affected. In that case
you should see your hearing care professional.
Open the battery drawer and
remove the battery.
Turn the hearing aid so the
open battery drawer is facing
downwards.
Guide the short end of wax removing tool no. 3 through the
microphone opening on the
battery drawer from the inside
as illustrated.
Important
If you suspect that earwax or dirt has migrated
through the microphone opening and into the actual microphone inside the hearing aid, contact your
hearing care professional. Do not insert anything
into the actual microphone.
22 23
Widex wax guard
The wax guard helps protect the hearing aid against
earwax. Always use Widex wax guards with your hearing aid. Otherwise the warranty for your hearing aid
will be void.
A Widex wax guard system consists of the following
parts:
1. Holder
2. Removal hook
3. Wax guard
1
3
2
Wax guards come in a carrying case. The wax guard
is mounted on one end of
the holder.
Changing the wax guard
Insert the removal hook into the used wax guard placed
in the sound outlet. Pull the wax guard straight out.
1. Vent opening
2. Sound outlet
3. Used wax guard
1
2
3
24 25
1. Turn the holder around so that the new wax guard
is in position to be inserted.
2. Insert the holder into the opening of the sound
outlet and gently press the wax guard into the
opening.
3. Then pull the holder straight out.
1. 2.
3.
4. After inserting the new wax guard, discard the
holder with the used wax guard attached to the
removal hook. Never reuse a wax guard.
4.
The frequency with which wax guards should be
changed varies from one individual to another depending on, for example, the type and amount of earwax produced.
If you have any questions regarding your wax guard,
please contact your hearing care professional.
The new wax guard will automatically dismount from
the holder and remain in the sound outlet when the
holder is pulled out.
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Important
If the wax guard fits loosely, discard it and insert
another. If the wax guard becomes dislodged from
the hearing aid while in the ear canal, please contact
your physician. Do not try to remove the wax guard
from your ear canal yourself.
Caring for your hearing aid
With proper care, your hearing aid will give you consistent reliable service. Here are some things you can do
to prolong the life of your hearing aid:
• Switch your hearing aid off when it is not in use.
Should you not use it for several days, take out the
battery.
• Treat the hearing aid as the valuable object it is:
with care. When the hearing aid is not in use, keep it
in its case in a cool, dry location where it cannot be
reached by children or pets.
• When not in use, do not expose the hearing aid to
extreme heat or high humidity.
• In environments with high humidity, a Widex drying kit may be used daily to reduce the amount of
moisture inside the hearing aid. See the instructions enclosed with the Widex drying kit.
• Do not wear your hearing aid in the shower or
swimming, or when using a hair dryer, perfume or
other sprays.
• Never try to open or repair the hearing aid yourself.
• Do not wear your hearing aid during x-ray, MR
scans, CT scans, short-wave diathermy, or similar
radiation treatments and never place your hearing
aid in a microwave oven. These are some of the
types of radiation that can damage your hearing
aid. Radiation from, for example, room surveillance
equipment, burglar alarms and cellular telephones
is weaker and will not damage your hearing aid.
• Widex hearing aids are not certified for use in mines
or other areas with explosive gases.
28 29
Good advice
• The use of hearing aids increases the risk of accumulation of earwax. Contact your physician/ENT
doctor if you suspect that a plug of earwax has accumulated in your ear. Earwax may not only reduce
your own hearing but also the effect of the hearing
aid considerably. It is a good idea to ask your physician to clean your ears a couple of times a year.
• Please be sure to keep the hearing aid and its accessories out of the reach of children, who might place
them in their mouths. Also keep batteries out of
children’s reach and discard used batteries carefully.
Do not change batteries in front of children and do
not let them see where you keep your supply.
• Batteries are very small and can easily be mistaken
for pills or the like. Never put a battery or hearing
aid in your mouth for any reason as you may risk
swallowing it. In case of ingestion, contact your
physician immediately.
• The hearing aid will not restore normal hearing
but can help you make best possible use of your
remaining hearing ability. However, you should be
aware that it takes time to get used to a new hearing aid and new sounds.
• The hearing aid is made of modern non-allergenic
materials. Still, in rare cases skin irritation can occur.
If you notice skin irritation in or around your ear or
ear canal, contact your hearing care professional.
• Please be aware that the use of any type of hearing
aid may involve a slightly increased risk of infection
in the ear canal. An infection can arise as a result
of inadequate ventilation of the ear. Therefore,
we recommend that you remove the hearing aid
from your ear at night to allow the ear canal to be
ventilated. Make sure that you clean and inspect
your hearing aid as required. If an infection occurs,
you should seek medical attention and contact
your hearing care professional for advice on how to
disinfect the hearing aid. Do not under any circumstances use alcohol, chlorine or similar substances.
30 31
In case of malfunction
The following pages include some quick advice in case
you experience problems with your hearing aid. Please
follow the advice below before contacting your hearing care professional.
If the hearing aid is dead, it could be because:
• The hearing aid is not turned on. Make sure the battery is placed correctly and the battery drawer is
closed correctly.
• The battery is dead or does not work. Insert a new
battery in the battery drawer of the hearing aid.
• The sound outlet is blocked. Clean the area around
the sound outlet of the hearing aid with the small
brush (see page 20). If the sound outlet is still
blocked, you should change the wax guard. If you
cannot clean the sound outlet completely, you
should contact your hearing care professional. Do
not insert anything into the sound outlet as this
could damage the hearing aid.
• The battery contacts are dirty. Contact your hearing care professional to have the battery contacts
cleaned.
• The microphone opening is blocked. Clean the microphone opening as described on page 23. If you
suspect that earwax or dirt has migrated through
the microphone opening and into the actual microphone inside the hearing aid, contact your hearing
care professional. Do not insert anything into the
actual microphone.
If the hearing aid volume is not powerful enough, it
could be because:
• The sound outlet is blocked. Clean the area around
the sound outlet of the hearing aid with the small
brush (see page 20). If the sound outlet is still
blocked, you should change the wax guard. If you
cannot clean the sound outlet completely, you
should contact your hearing care professional. Do
not insert anything into the sound outlet as this
could damage the hearing aid
• Your ear is blocked by earwax. Contact your physi-
cian/ENT doctor.
32 33
If the hearing aid whistles continuously, it could be
because:
• The hearing aid is not placed correctly in your ear canal. Take the hearing aid out and reinsert it.
• Your ear is blocked by earwax. Contact your physi-
cian/ENT doctor.
• The hearing aid fits loosely in your ear canal. Contact
your hearing care professional.
If the hearing aid is uncomfortable to wear, it could
be because:
• The hearing aid is not placed correctly in your ear canal. Consult your hearing care professional on how
to place the hearing aid correctly in your ear canal.
• The hearing aid does not fit your ear properly. Contact
your hearing care professional.
• Your outer ear or ear canal is sore. It is important that
first-time users only wear the hearing aid for short
periods of time at the beginning. The skin in the ear
canal is very thin and may swell a bit because of the
pressure from the hearing aid. Take 2-3 weeks to
gradually get used to the hearing aid. If the soreness
continues, contact your hearing care professional.
Your hearing aid
(To be filled out by the hearing care professional)
Date: _____________________________
Battery type: ______________________
Vent:
❑ Short
❑ Full length
❑ None
If the hearing aid functions intermittently, it could
be because:
• The battery contacts are dirty. Contact your hearing care professional to have the battery contacts
cleaned.
34 35
¡9 514 0119 001®¤ ¡#02y¤
Printed by HTO / 2009-05
9 514 0119 001 #02
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