Widex RE-19 User Manual

User’s instructions

The REAL™ Series

RE-19

Behind-the-ear

Electrical and electronic equipment (EEE)
contains materials, components and sub­stances that can be hazardous and present
a risk to human health and the environment
when waste electrical and electronic equip­ment (WEEE) is not handled correctly.

Do not dispose of hearing aids, hearing aid accessories
and batteries with ordinary household waste.

Hearing aids, batteries and hearing aid accessories
should be disposed of at sites intended for waste elec­trical and electronic equipment, or given to your hear­ing care professional for safe disposal. Proper disposal
helps to protect human health and the environment.

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Contents

Thank you…...........................................4

The hearing aid ........................................ 5

Right/left identification ............................... 6

The battery ...........................................7

Inserting the battery .............................. 8

Low battery indication ............................ 9

Turning the hearing aid on and off ...................11

Placing the hearing aid and earmould ...............13

Removing the hearing aid and earmould .............14

Possible start-up settings ............................15

Automatic volume adjustment .......................16

Fine tuning volume .................................. 17

Listening programs ..................................19

Switching between the listening programs .......21

Using a telephone ...................................22

Cleaning ............................................23

The hearing aid ..................................24

The microphone openings .......................25

The earmould.................................... 26

Changing the tubing.................................28

Caring for your hearing aid............................29

Good advice ..........................................31

Accessories...........................................34

Audio input .........................................34

FM systems..........................................36

In case of malfunction.................................37

Your hearing aid ......................................39

Symbols..............................................40

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Thank you…

…for choosing a Widex hearing aid.

Your hearing aid is a sophisticated instrument that can
be adjusted to your requirements in consultation with
your hearing care professional.

All illustrations in this booklet
show a right-ear hearing aid.
Unless otherwise stated, the
same principles apply to the left
ear.

We hope you will be pleased with your new Widex
hearing aid.

Important

Please read this booklet carefully before you start
using your hearing aid.

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The hearing aid

The illustration below shows the hearing aid and ear­set. The ear-set consists of tubing and an earmould.

1. Microphone cover giving access to the
microphone openings, where the sound enters
the hearing aid.

2. Volume control for fine tuning of volume is
available on some models.

3. Program button

4. On/off switch

5. Battery drawer with nail grip for easy opening

6. Integrated earhook

7. Tubing

8. Earmould

9. Sound bore

10. Relief vent for ventilation of the ear canal

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2

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5

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6

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Right/left identification

If you wear hearing aids on both ears, the hearing aids
can be provided with coloured marks (red mark = right
and blue mark = left).

The arrow shows the position
of the identification mark.

6

The battery

We recommend Zinc Air batteries. Use a size 13 bat-
tery for your hearing aid.

To obtain replacement batteries, please consult your
hearing care professional. It is important to take note of
the expiry date and the recommendations regarding dis­posal of used batteries on the battery pack. The battery
life will depend on a number of factors, such as the set­ting of your hearing aid, how many hours you use it daily
and the listening environments in which you use it.

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Inserting the battery

Before inserting a new battery in the
hearing aid, remember to remove
the adhesive tab. Once the tab has

been removed, the battery will start
functioning after a few seconds. Do not use batteries
on which there is a sticky residue from the tab or other
unwanted substance.

1. Use the nail grip to swing open the battery drawer.

2. Place the battery so that the plus (+) sign of the

battery faces upwards.

3. You can use the provided battery magnet to steer

the battery into place.

1.

2.

3.

If the battery drawer does not close easily, the battery
is incorrectly inserted.

8

Low battery indication

If you hear four rapid beep-tones while wearing your
hearing aid, it is an indication that the battery is nearly
exhausted. Once the battery is totally exhausted, the
hearing aid will be completely silent. Exactly how long
the hearing aid will function after the low battery indi­cation varies from one case to another. We recommend
that you always have a spare battery with you.

If you wish to have the beep-tone function disabled,
please consult your hearing care professional.

Never leave an exhausted battery in the hearing aid.
Exhausted batteries may leak, damaging the hearing
aid. When changing battery, it is a good idea to hold
the hearing aid over a table.

9

The hearing aid may be provided
with a battery drawer lock. This lock
can be a good choice if the hearing
aid is worn by a child. The tool used
to open the lock is the small screw­driver included in the cleaning ac­cessories.

The lock is opened by push­ing it to the right and then
downward with the tool in
one movement as illustrat­ed.

10

Turning the hearing aid on and off

The battery drawer is placed at the bottom of the hear­ing aid. The battery drawer also functions as the on/off
switch.

1. Push the switch upwards to turn the hearing aid on.
If you have just turned off the hearing aid, wait at
least three seconds before turning it on again.

2. Push the switch downwards to turn the hearing aid
off.

3. The word “OFF” is clearly visible on the switch when
the hearing aid is turned off.

1. 2. 3.

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The hearing aid can be set to produce a beep-tone
when turned on.

Please remember to switch the hearing aid off when it
is not in use. Remove the battery if the hearing aid will
not be used for several days.

12

Placing the hearing aid and earmould

1. Insert the earmould in the ear canal while holding

the lower part of the tubing.

2. It may help to pull the outer ear backwards and
upwards with the opposite hand.

3. Place the hearing aid behind the ear, so that the
earhook of the hearing aid rests comfortably on the
ear, close to your head.

1. 2.

3.

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Removing the hearing aid and earmould

1. Remove the hearing aid from its position behind

the ear.

2. Carefully pull the earmould out of the ear canal,
while holding the lower part of the tubing.

1. 2.

If it is difficult, you can try to move the earmould care­fully from side to side while pulling it out. It may also
help to pull the outer ear backwards and upwards with
the opposite hand.

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