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User’s instructions
Passion - RIC
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The hearing aid and accessories shown in these
instructions may not look the same as the ones
you have. We furthermore reserve the right to
make any changes considered necessary.
Hearing aids and their accessories should
not be disposed of with normal household
waste. Please consult your national Widex
distributor for advice on how to dispose of
your hearing aid.
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Contents
Your new hearing aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Ear-tip solutions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
NanoCare wax guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
General info about the hearing aid. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Right/left identification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
The battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Inserting the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Changing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Turning the hearing aid on and off. . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Cleaning the hearing aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Changing the microphone grid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Attachment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Possible settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Automatic adjustment of loudness . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Fine tuning loudness. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Listening programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Zen program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Indications for use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Directions for use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Risks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Switching between the listening programs . . . . . . . . . . . . . . . . . . .28
Hearing aid with a closed ear-tip. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Right/left identification and length . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Placement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
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Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Cleaning the ear-set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Cleaning the earwire. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Cleaning the ear-tip. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Changing the ear-set parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Individualizing the ear-set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Changing the NanoCare wax guard. . . . . . . . . . . . . . . . . . . . . . . . . . .39
Hearing aid with an open ear-tip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Right/left identification and length . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Placement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Cleaning the ear-set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Cleaning the earwire. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Cleaning the ear-tip. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Changing the ear-set parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Individualizing the ear-set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
The anchor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Changing the NanoCare wax guard. . . . . . . . . . . . . . . . . . . . . . . . . . .53
Hearing aid with a custom ear-tip . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Right/left identification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Placement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Cleaning the ear-set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Cleaning the earwire. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
If the earwire needs to be replaced . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Changing the NanoCare wax guard. . . . . . . . . . . . . . . . . . . . . . . . . . .62
In case of malfunction . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Caring for your hearing aid. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Good advice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
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Your new hearing aid
Thank you for choosing a Widex hearing aid. This is a
hearing aid that allows you to be part of the process of
tailoring the sound to your individual hearing loss and
lifestyle requirements.
We hope you will be pleased with your new Widex
hearing aid.
All illustrations in this booklet
show a right-ear hearing aid.
Unless otherwise stated, the
same principles apply to the left
ear.
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General
Ear-tip solutions
In addition to the hearing aid itself, Passion RIC includes
an ear-set, which consists of an earwire and an ear-tip,
in which the receiver is placed. Below, your hearing
care professional should check off the solution chosen
for you.
Unless otherwise indicated, the information provided
in this booklet applies to all three ear-tip solutions. In
addition to the general instructions, please be sure to
read the sections that apply to your specific ear-tip solution.
Hearing aid
with a closed
ear-tip
Hearing aid
with an open
ear-tip
Hearing aid
with a custom
ear-tip
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NanoCare wax guard
The NanoCare wax guard protects the hearing aid
against earwax. Always use a NanoCare wax guard with
your hearing aid otherwise the warranty for your hearing aid will be void. Be sure to read the directions on
changing the wax guard that apply to the ear-tip solution chosen for you.
The NanoCare wax guard system consists of the following parts:
1. Holder
2. Removal hook
3. Wax guard
NanoCare wax guards come in
a carrying case. The wax guard
is mounted on one end of the
holder.
1.
2.
3.
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General
General info about the hearing aid
The illustration below shows the hearing aid without
any of its other parts (for example earwire and ear-tip).
1. Microphone openings, where the sound enters the
hearing aid.
2. Exchangeable microphone grid, which protects
the microphones against dirt and moisture.
3. On/off function, which is integrated into the battery drawer (see page 15).
4. Nail grip on the battery drawer for easy opening.
5. Earwire entry.
5.
2.
3.
4.
1.
1.
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Right/left identification
If you wear hearing aids on both
ears, your hearing care professional
can put color marks on your hearing aids so you can easily see which
is for the right ear and which is for
the left ear (red mark = right and
blue mark = left).
The arrow shows the position of
the right/left identification mark.
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General
The battery
The recommended battery type for your hearing aid is:
Zinc Air battery type 10
To obtain replacement batteries, please consult your
hearing care professional. It is important to take note of
the expiration date and the recommendations regarding disposal of used batteries on the battery pack. To
ensure proper battery function, do not use batteries
past the expiration date. The battery life will depend
on a number of factors, such as the hearing aid settings, how many hours you use it daily and the listening
environments in which you use it.
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Inserting the battery
Before inserting a new battery in
your hearing aid, remember to remove the adhesive tab. Once the
tab has been removed, the battery
will start functioning after a few
seconds. Do not use batteries on which there is a sticky
residue from the tab or other unwanted substance.
Use the nail grip to gently swing
the battery drawer outwards. Do
not press the battery drawer be-
yond the open position.
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General
Place the battery in the drawer so that the small plus (+)
sign on the battery is facing in the direction indicated
by the small plus (+) sign printed on the round battery
holder (see drawing). You can use the provided battery
magnet to steer the battery into place. If the battery
drawer does not close easily, the battery is incorrectly
inserted.
Always place the battery in the actual battery drawer
as illustrated and not in the open space inside the
hearing aid.
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Changing the battery
If you hear four beep-tones from your hearing aid, it is
an indication that the battery is nearly exhausted. Once
the battery is totally exhausted, the hearing aid will be
completely silent. Exactly how long the hearing aid will
function after the beep-tones varies from one case to
another. We recommend that you always have a spare
battery with you.
For adjustment of the beep-tone level or disabling of
the function, please consult your hearing care professional.
Never leave an exhausted battery in the hearing aid.
Exhausted batteries may leak, damaging the hearing
aid. When changing batteries, it is a good idea to hold
the hearing aid over a table or a carpet, in case you
drop the hearing aid or battery.
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General
Turning the hearing aid on
and off
The battery drawer of your hearing
aid also functions as the on/off
switch. The hearing aid is turned
on when a battery is inserted correctly and the battery drawer is
completely closed.
The hearing aid is turned off when
the battery drawer is open.
Please remember to switch the hearing aid off when it
is not in use. Remove the battery if the hearing aid will
not be used for several days.
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Cleaning the hearing
aid
Never clean your hearing aid
with water or cleaning solutions. Instead, clean your
hearing aid with the provided soft cloth after use.
When the hearing aid is not in use, it is a good idea to
leave the battery drawer open, so as to ventilate the
hearing aid and allow it to dry.
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General
Changing the
microphone grid
Removal
Use a fingernail to remove the
microphone grid as illustrated.
Attachment
First place the lower part of the
microphone grid as illustrated.
Now the grid can easily be
pressed into place as shown in
the drawing.
1.
2.
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Possible settings
Your hearing aid can be set to start up in two different
ways. In the standard start-up setting your hearing aid
actively suppresses whistling while it is being placed
on the ear. An alternative is a setting where the hearing aid whistles slightly while you place it on the ear.
Together with your hearing care professional you can
choose the start-up setting that suits your needs best.
Automatic adjustment of loudness
The hearing aid adjusts loudness automatically in accordance with your sound environment. You do not
have to think about adjusting the volume – it happens
quite automatically.
Important: If the volume in your hearing aid is too loud
or too weak, or if the reproduced sounds are distorted,
or you would like any further information, consult your
hearing care professional.
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General
Fine tuning loudness
Ordinarily, you cannot fine tune loudness in your
Passion hearing aid.
Depending on the model however, you can use a remote control with your hearing aid to fine-tune loudness. Each time you adjust the volume via your remote
control, you will hear a beep-tone. For help to determine whether you could benefit from a remote control,
please consult your hearing care professional.
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Listening programs
Ordinarily, your Passion hearing aid has one listening
program.
Depending on the model however, you can also use a
remote control to choose other listening programs for
different situations.
If your hearing aid has a remote control, please refer to
the user’s instructions for the remote control.
Your hearing care professional can
help you select the programs that
are of use to you. If your needs
change over time, the combination
of listening programs can be
changed. In the table on the next
page, the hearing care professional
should list the listening programs
that are available in your hearing
aid. You can choose from the fol-
lowing programs:
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General
Listening
programs
Description Chosen pro-
gram position
Passion Master Standard program
* Acclimatization Acclimatization
program
* Music Music program
* TV TV program
* Comfort Attenuates back-
ground noise
* Audibility
Extender
Makes high-frequency
sounds audible
* Zen Makes fractal tones
* Only on selected models. The availability and number
of listening programs vary by hearing aid model.
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Potential listening programs include:
Master: This listening program is the hearing aid’s
standard program. In the Master program all the automatic functions of the hearing aid work to ensure audibility, speech intelligibility and comfort in all listening
situations.
*Acclimatization program: This listening program has
the same features as the Master program, but provides
slightly less amplification. The listening program is ideal if this is your first hearing aid and you want to get
used to all the new sounds gradually.
*Music: This listening program is intended for listening
to music.
*TV: This listening program is intended for listening to
the TV.
*Comfort: This listening program is intended for ensuring listening comfort in both noisy and quiet environments.
*Audibility Extender: This listening program is ideal if
it is very difficult for you to hear high frequency music
and nature sounds. The program uses a special function that moves high frequency sounds down to an audible frequency region.
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General
*Zen: Makes fractal tones. The generated sounds are
adjusted according to your hearing loss. The Zen program which is only available with PA-440 may be used
with amplification so both the surrounding sounds and
the Zen tones are heard together. Or, it may be used
alone (without amplification) in quiet when you are not
required to hear surrounding sounds.
With PA-440, up to two listening programs with one
Zen style each can be programmed for Zen. Furthermore, a special Zen program can be made available.
This is called Zen+ and can contain up to three Zen
styles.
Important: Use of the different Zen programs may interfere with hearing surrounding sounds including
speech. The programs should not be used when hearing such sounds is important. Switch the hearing aid to
a non-Zen program in those situations.
Note regarding Passion RIC model hearing aids:
The Zen program can only be accessed via the RC-2
remote control. There is no option for a hearing aid
program button.
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Zen program
Your hearing aid may be provided with a unique optional listening program called Zen. It makes musical
tones (and sometimes a rushing noise) in the background using the latest in Fractal technology. These
sounds are shaped according to your hearing loss so
you can listen to them at any time and at any place with
a simple push of the program button. The Zen program
may be used alone (without amplification) in quiet
when you are not required to hear surrounding sounds.
Or, it may be used with the Master program so both the
surrounding sounds and the generated sounds (fractal
tones and noise) are heard together.
Benefits
The Zen program provides a relaxing listening background for some people. When the Zen program is
used in a tinnitus management program, its wearer
may experience some relief from tinnitus.
Indications for use
The Zen program is intended to provide a relaxing sound
background (i.e., music/noise source) for adults who desire to listen to such a background in quiet. It may be
used as a sound therapy tool in a tinnitus treatment program that is prescribed by a hearing healthcare professional (audiologists, hearing aid specialists, otolaryngologists) who is trained in tinnitus management.
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General
Directions for use
The Zen program can be activated with a simple push
of the program button on the hearing aid (or on the remote control). Depending on how your hearing care
professional has set up the program, you can access
the Zen program by a “short-press” of the program button or a “long-press” of the program button.
“Short-Press” option – the program button is pressed
for less than a second. At most two listening programs
can be programmed for Zen.
“Long-Press” option – the program button is pressed
and held for more than 1 second. Up to three Zen styles
are available. A “short-press” of the program button in
the long-press mode will allow you to cycle through
the available Zen styles. You can exit the “long-press”
mode by pressing and holding the program button for
more than a second.
Because of the unique ways in which Zen is programmed in your hearing aid, please follow the recommendations of your hearing healthcare professionals
as to how to use the program, when to use the program and/or how long to use the program.
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Precautions
To ensure the safety and effectiveness of the Zen program when used as a sound therapy tool for tinnitus,
the tinnitus management program must be designed
and conducted by hearing care professionals who are
trained in tinnitus management. A tinnitus management program should include a complete audiological
evaluation, tinnitus diagnosis, counseling, use of proper amplification and/or sound therapy tools. Prior to
any tinnitus management program, it is advisable that
you seek medical attention to exhaust any medical or
surgical treatment options.
Use your hearing aid and the Zen program according
to the directions and schedule recommended by your
hearing healthcare professionals.
Warnings
Use of the Zen program may interfere with hearing
everyday sounds including speech. It should not be
used when hearing such sounds is important. Switch
the hearing aid to a non-Zen program in those situations.
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General
Risks
There are no known risks or side effects associated with
the use of the Zen program. However, consistent with
our recommendations on the use of conventional hearing aids, stop using the hearing aids (and the Zen program) and seek attention from your hearing healthcare
professional if any of the following symptoms are noted:
- Skin irritation
- Perceived decrease in loudness, tolerance of sounds,
speech not as clear, or worsening tinnitus
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Switching between the listening programs
If you have a remote control, you will hear beep-tones
each time you switch to another program. The beeps
tell you which program you have chosen:
* Program 1: One brief beep
* Program 2: Two brief beeps
* Program 3: Three brief beeps
* Program 4: One long and one brief beep
* Program 5: One long and two brief beeps
* Zen+: Tone
If you – in consultation with your hearing care professional – decide on another combination of programs
later, this can be written on the blank form found at the
back of these instructions.
* Only on selected models. The availability and
number of listening programs vary by hearing aid
model.
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Hearing aid with a closed ear-tip
Hearing aid with a closed ear-tip
An ear-set consists of the following parts:
1. Earwire
2. Anchor
3. Closed ear-tip
3a. Sound bore
3b. Vent
4. Receiver
5. Connector
6. NanoCare wax guard
1.
2.
3.
3a.
6.
4.
5.
3b.
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Right/left identification and
length
The earwire is available in six different lengths for the right and left
ear, respectively. The individual size
is printed on the ear-set (see arrow).
Red print indicates that it is for the
right ear and blue print that it is for
the left ear.
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Hearing aid with a closed ear-tip
Placement
First place the hearing aid
behind the ear, so that the
earwire rests comfortably on
the ear, close to your head.
Then insert the ear-tip in the
ear canal while holding the
lower part of the earwire.
The anchor should only be used if necessary to secure
the ear-set/hearing aid further. The anchor should rest
at the opening of the ear canal and secure the position
of the ear-tip as well as the entire ear-set. Remember to
check at regular intervals that the hearing aid and the
ear-set are positioned correctly.
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Removal
First remove the hearing aid itself from its position behind the
ear (1). Carefully pull the ear-tip
out of the ear canal, while holding the lower part of the earwire
(2). If it is difficult, it may help to
try to move the ear-tip carefully
from side to side while pulling it out. It may also help to
pull the outer ear backwards and upwards with the opposite hand.
1.
2.
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Hearing aid with a closed ear-tip
Cleaning
The following cleaning accessories are available for
your hearing aid and ear-set:
1. Soft cloth
2. Long wax removing tool for the vent
3. Short wax removing tool for the sound outlet
4. Small brush
Contact your hearing care professional if you need additional supplies of cleaning accessories.
3.
2.
4.
1.
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Cleaning the ear-set
Make sure that your ear-set is clean and free of earwax
and moisture. Never use alcohol or other cleaning solutions to clean the ear-set.
Cleaning the earwire
Never clean the earwire with
water or cleaning solutions. Instead, clean the earwire with
the soft cloth (no. 1) after use.
Cleaning the ear-tip
First change the NanoCare wax
guard (see pages 40-43). Then
use the holder to push the receiver out of the ear-tip.
Clean the vent with the long
wax removing tool (no. 2) as illustrated.
Clean the sound outlet with the
short wax removing tool (no. 3)
as illustrated.
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Hearing aid with a closed ear-tip
If necessary, the ear-tip can be
washed in lukewarm water. Disconnect the ear-tip from the
ear-set and rinse the ear-tip
thoroughly. Allow it to dry overnight. Never use cleaning solutions to clean the ear-tip.
Important: The receiver must
never come into contact with
water.
If dirt has gathered on the receiver, use the small brush (no.
4) to remove it.
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Changing the ear-set parts
The ear-set should be changed as required. The life of
an ear-set is individual and depends on a number of
factors, such as how much the hearing aid is used and
the type of earwax produced in the ear. Consult your
hearing care professional for advice on how often you
should change your ear-set.
Before you can use the ear-set, it must be adjusted to fit
your ear exactly. This adjustment can be complicated.
Therefore, we recommend that you and your hearing
care professional go through the following instructions
together and arrange future delivery of new ear-sets.
Individualizing the ear-set
Your hearing care professional will choose the correct
size for you the first time. In these user’s instructions,
your hearing care professional can circle the sizes selected for you (see page 38).
Choice of earwire: The earwire is available in six different lengths for the right and left ear, respectively. It is
important to choose the correct length in order to ensure a good and comfortable fit. The earwire must not
be uncomfortably short or so long that it is too loose.
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Hearing aid with a closed ear-tip
Choice of ear-tip: The ear-tip is available in four sizes (8,
9, 10, 11). It is important to choose the correct ear-tip
size in order to ensure a good and comfortable fit. The
ear-tip must be positioned comfortably in the ear canal. The ear-tip is replaced by pulling it off the rest of
the ear-set. A new ear-tip is then placed on the ear-set.
It is very important to ensure that the ear-tip is firmly secured.
The ear-tip should be attached in such a way that the
right/left identification mark on the receiver is still visible.
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Circle the sizes selected for your ear-set.
Left ear (blue) Right ear (red)
Ear-tip Earwire Ear-tip Earwire
890890
10 11 1 10 11 1
22
33
44
55
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Hearing aid with a closed ear-tip
Changing the NanoCare wax guard
The NanoCare wax guard can be changed with or without the ear-tip attached to the earwire. Insert the removal hook into the used wax guard on the receiver
and pull the wax guard straight out.
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40
Now turn the holder around so
that the used wax guard is away
from the receiver and the new
one is in position to be inserted.
Insert the holder into the opening of the sound outlet and
gently press the wax guard onto
the receiver.
Then pull the holder straight
out. The new wax guard will automatically dismount from the
holder and remain in place.
Page 41
41
Hearing aid with a closed ear-tip
After inserting the new wax
guard, discard the holder with
the used wax guard attached to
the removal hook. Never reuse
a wax guard.
The frequency with which the NanoCare wax guard
should be changed varies from one individual to another depending on, for example, the type and amount
of earwax produced.
Important: If the wax guard fits loosely, discard it and
insert another. If the wax guard becomes dislodged
while the ear-tip is placed in the ear canal, please contact your physician. Do not try to remove the wax guard
from your ear canal yourself.
If you have any questions regarding your NanoCare
wax guard, please contact your hearing care professional.
Page 42
42
Hearing aid with an open ear-tip
An ear-set consists of the following parts:
1. Earwire
2. Anchor
3. Open ear-tip
4. Receiver
5. Connector
6. NanoCare wax guard
1.
2.
3.
3.
6.
4.
5.
Page 43
43
Hearing aid with an open ear-tip
Right/left identification and
length
The earwire is available in six different lengths for the right and left
ear, respectively. The individual size
is printed on the ear-set.
Red print indicates that it is for the
right ear and blue print that it is for
the left ear.
Page 44
44
Placement
First place the hearing aid
behind the ear, so that the
earwire rests comfortably on
the ear, close to your head.
Then insert the ear-tip in the
ear canal while holding the
lower part of the earwire.
Lastly, make sure that the anchor is positioned correctly. The anchor should rest at the opening of the ear canal and secure the position of the ear-tip as well as the
entire ear-set.
Page 45
45
Hearing aid with an open ear-tip
Remember to check at regular intervals that the hearing aid and the ear-set are positioned correctly. The anchor should always be used with the hearing aid with
an open ear-tip. If the hearing aid is not secured by the
anchor, you may loose it.
Removal
First remove the hearing aid itself from its position behind the
ear (1). Carefully pull the ear-tip
out of the ear canal, while holding the lower part of the earwire
(2). If it is difficult, it may help to
try to move the ear-tip carefully
from side to side while pulling it out. It may also help to
pull the outer ear backwards and upwards with the opposite hand.
1.
2.
Page 46
46
Cleaning
The following cleaning accessories are available for
your hearing aid and ear-set:
1. Soft cloth
2. Small brush
Contact your hearing care professional if you need additional supplies of cleaning accessories.
2.1.
Page 47
47
Hearing aid with an open ear-tip
Cleaning the ear-set
Make sure that your ear-set is clean and free of earwax
and moisture. Never use alcohol or other cleaning solutions to clean the ear-set.
Cleaning the earwire
Never clean the earwire with
water or cleaning solutions. Instead, clean the earwire with
the soft cloth (no. 1) after use.
Page 48
48
Cleaning the ear-tip
The best way to clean the open
ear-tip is to rinse it with lukewarm water. Disconnect the
ear-tip from the ear-set and
clean the ear-tip thoroughly
with lukewarm water. Allow it to
dry overnight.
Important: The receiver must
never come into contact with
water.
If dirt has gathered on the receiver, use the small brush (no.
2) to remove it.
Page 49
49
Hearing aid with an open ear-tip
Changing the ear-set parts
The ear-set should be changed as required. The life of
the ear-set is individual and depends on a number of
factors, such as how much the hearing aid is used and
the type of earwax produced in the ear. Consult your
hearing care professional for advice on how often you
should change your ear-set.
Before you can use the ear-set, it must be adjusted to fit
your ear exactly. This adjustment can be complicated.
Therefore, we recommend that you and your hearing
care professional go through the following instructions
together and arrange future delivery of new ear-sets.
Page 50
50
Individualizing the ear-set
Your hearing care professional will choose the correct
size for you the first time. In these user’s instructions,
your hearing care professional can circle the sizes selected for you (see page 54).
Choice of earwire: The earwire is available in six different lengths for the right and left ear, respectively. It is
important to choose the correct length in order to ensure a good and comfortable fit. The earwire must not
be uncomfortably short or so long that it is too loose.
Page 51
51
Hearing aid with an open ear-tip
Choice of ear-tip: The ear-tip is available in two sizes
(small/large). It is important to choose the correct eartip size in order to ensure a good and comfortable fit.
The ear-tip must be positioned comfortably in the ear
canal. The ear-tip is replaced by pulling it off the rest of
the ear-set. A new ear-tip is then placed on the ear-set.
It is very important to ensure that the ear-tip is firmly secured.
Circle the sizes selected for your ear-set.
Right ear (red) Left ear (blue)
Ear-tip Earwire Ear-tip Earwire
S0S0
L1L1
22
33
44
55
Page 52
52
The anchor
To secure the position of the
ear-tip in your ear canal, it may
be necessary to use an anchor
adjusted to fit your ear.
The anchor loop has the correct size when it supports
the position of the ear-tip in the canal, and the ear-set
sits securely in and on the ear.
Your hearing care professional should provide the necessary instruction if this is indicated.
Page 53
53
Hearing aid with an open ear-tip
Changing the NanoCare wax guard
Remove the ear-tip from the receiver. Insert the removal hook into the used wax guard on the receiver and
pull the wax guard straight out.
Page 54
54
Now turn the holder around so
that the used wax guard is away
from the receiver and the new
one is in position to be inserted.
Insert the holder into the opening of the sound outlet and
gently press the wax guard onto
the receiver.
Then pull the holder straight
out. The new wax guard will automatically dismount from the
holder and remain in place.
Page 55
55
Hearing aid with an open ear-tip
After inserting the new wax
guard, discard the holder with
the used wax guard attached to
the removal hook. Never reuse
a wax guard.
The frequency with which the NanoCare wax guard
should be changed varies from one individual to another depending on, for example, the type and amount
of earwax produced.
Important: If the wax guard fits loosely, discard it and
insert another. If the wax guard becomes dislodged
while the ear-tip is placed in the ear canal, please contact your physician. Do not try to remove the wax guard
from your ear canal yourself.
If you have any questions regarding your NanoCare
wax guard, please contact your hearing care professional.
Page 56
56
Hearing aid with a custom ear-tip
An ear-set consists of the following parts:
1. Earwire
2. Receiver (placed inside the custom ear-tip)
3. Custom ear-tip with extraction cord
4. Connector
5. NanoCare wax guard
6. Vent opening (optional)
Important: Never attempt to disconnect the earwire
from the custom ear-tip.
1.
3.
5.
6.
2.
4.
Page 57
57
Hearing aid with a custom ear-tip
Right/left identification
The ear-tip has ”Widex” printed on
it. Red print indicates that it is for
the right ear and blue print that it is
for the left ear.
Page 58
58
Placement
First place the hearing aid itself behind the ear, so that
the hearing aid and earwire
rest comfortably on the ear,
close to your head.
Then insert the custom eartip in the ear canal while
holding the lower part of the
earwire. It may also help to
pull the outer ear backwards
and upwards with the opposite hand.
Removal
First remove the hearing aid itself from its position behind the
ear (1). Then, carefully pull the
custom ear-tip out of the ear canal by means of the extraction
cord (2).
1.
2.
Page 59
59
Hearing aid with a custom ear-tip
Cleaning
The following cleaning accessories are available for
your hearing aid and ear-set:
1. Small brush
2. Soft cloth
3. Wax removing tool
Contact your hearing care professional if you need additional supplies of cleaning accessories.
3.2.1.
Page 60
60
Cleaning the ear-set
Make sure that your ear-set is clean and free of earwax
and moisture. Never use alcohol or other cleaning solutions to clean the ear-set.
Important: The custom ear-tip, in which the receiver is
placed, must never come into contact with water.
If dirt has gathered on the custom ear-tip, use the small brush
(no. 1) to remove it. You can also
clean the outside of the ear-tip
with the soft cloth (no.2).
If your custom ear-tip is provided with a vent, use the wax removing tool (no. 3) to clean the
vent.
Cleaning the earwire
Never clean the earwire with
water or cleaning solutions. Instead, clean the earwire with
the soft cloth (no. 2) after use.
Page 61
61
Hearing aid with a custom ear-tip
If the earwire needs to be replaced
Changing the earwire for the custom ear-tip requires
special tools and experience. We recommend that you
consult your hearing care professional when the earwire needs replacement. Do not attempt to do it your-
self.
Page 62
62
Changing the NanoCare wax guard
Insert the removal hook into the used wax guard on
the receiver and pull the wax guard straight out.
Page 63
63
Hearing aid with a custom ear-tip
Now turn the holder around so
that the used wax guard is away
from the receiver and the new
one is in position to be inserted.
Insert the holder into the opening of the sound outlet and
gently press the wax guard onto
the receiver.
Then pull the holder straight
out. The new wax guard will automatically dismount from the
holder and remain in place.
Page 64
64
After inserting the new wax
guard, discard the holder with
the used wax guard attached to
the removal hook. Never reuse
a wax guard.
The frequency with which the NanoCare wax guard
should be changed varies from one individual to another depending on, for example, the type and amount
of earwax produced.
Important: If the wax guard fits loosely, discard it and
insert another. If the wax guard becomes dislodged
while the ear-tip is placed in the ear canal, please contact your physician. Do not try to remove the wax guard
from your ear canal yourself.
If you have any questions regarding your NanoCare
wax guard, please contact your hearing care professional.
Page 65
65
General
In case of malfunction . .
If the hearing aid is dead, it could be because:
• The hearing aid is not turned on. Make sure that the
battery drawer is closed.
• The earwire is broken. Contact your hearing care pro-
fessional to have the earwire replaced.
• The battery is dead or does not work. Insert a new bat-
tery.
• The sound outlet of the ear-tip is blocked. Clean the ear-
tip. See page 65 for detailed information.
• The NanoCare wax guard is blocked. Change the wax
guard.
If the hearing aid volume is not powerful enough, it
could be because:
• The battery is nearly exhausted. Insert a new battery.
• Your ear is blocked by earwax. Contact your ENT doc-
tor/physician.
• Your hearing may have changed. Contact your hear-
ing care professional.
• The NanoCare wax guard is blocked. Change the wax
guard.
Page 66
66
If the hearing aid whistles continuously, it could be because:
• Your ear is blocked by earwax. Contact your ENT doc-
tor/physician.
• The earwire is yellow and stiff. Contact your hearing
care professional to have the earwire replaced.
• The ear-tip is not correctly placed in your ear canal. Take
the ear-tip out and reinsert it.
• The ear-tip fit is too loose. Contact your hearing care
professional.
Page 67
67
General
Caring for your hearing aid
With proper care, your hearing aid will give you years of
reliable service. Here are some things you can do to
prolong the life of your hearing aid:
• Switch your hearing aid off when it is not in use.
Should you not use it for several days, take out the
battery to avoid battery leakage.
• Treat your hearing aid as the valuable object it is:
with care. When your hearing aid is not in use, keep it
in its case in a cool, dry location where it cannot be
reached by children or pets.
• When not in use, do not expose your hearing aid to
extreme temperatures or high humidity.
• In environments with high humidity, a drying kit may
be used daily to reduce the amount of moisture inside the hearing aid. See the instructions enclosed
with the drying kit.
Page 68
68
• Do not wear your hearing aid in the shower or swimming, or using a hair dryer, hair spray and other
sprays or gels such as suntanning cremes/lotions.
• Never try to open or repair the hearing aid yourself.
• Do not wear your hearing aid during x-ray, MR scans,
CT scans, short-wave diathermy, or similar radiation
treatments and never place your hearing aid in a microwave oven. These are some of the types of radiation that can damage your hearing aid. Radiation
from, for example, room surveillance equipment,
burglar alarms and cellular telephones is weaker and
will not damage your hearing aid but may create interference.
• Widex hearing aids are not certified for use in mines
or other areas with explosive gases.
Page 69
69
General
• To maintain the proper shape of the ear-set, be careful not to twist or squeeze it out of shape when your
hearing aid is placed in the case.
• It is important to wipe the ear-set thoroughly and
keep it clean of wax, etc. Otherwise, the ear-tip may
come off.
• The ear-tip must be replaced if it no longer fits your
ear, for example if your ear canal size has changed, or
the ear-tip becomes broken.
Page 70
70
Good advice
• You may notice increased accumulation of earwax.
Contact your physician/ENT doctor if you suspect
that a plug of earwax has accumulated in your ear.
Earwax may not only reduce your own hearing but
also the effect of the hearing aid considerably. It is a
good idea to ask your physician to clean your ears a
couple of times a year.
• Please be sure to keep the hearing aid and its parts
and accessories out of the reach of children, who
might place them in their mouths. Also keep batteries out of children’s reach and discard used batteries
carefully. Do not change batteries in front of children
and do not let them see where you keep your supply.
• Never put a battery in your mouth for any reason as
you may risk swallowing it. In case of ingestion, con-
tact your physician immediately and the 24-hour
National Battery Hotline at (202) 625-3333.
Page 71
71
General
• The hearing aid is made of modern non-allergenic
materials. Still, in rare cases skin irritation can occur. If
you notice skin irritation in or around your ear or ear
canal, contact your hearing care professional.
• Please be aware that the use of any type of hearing
aid may involve a slightly increased risk of infection
in the ear canal. An infection can arise as a result of
inadequate ventilation of the ear. Therefore, we recommend that you remove the entire hearing aid
from your ear at night to allow the ear canal to be
ventilated. Make sure that you clean and inspect your
hearing aid and all its parts as required. If an infection
occurs, you should seek medical attention and contact your hearing care professional for advice on how
to disinfect the various hearing aid parts. Do not under any circumstances use alcohol, chlorine or similar
substances to clean your hearing aid and its parts.
Page 72
¡9 514 0109 041K¤
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9 514 0109 041 #04
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Reorder: CIB129/0211
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