Widex Passion - RIC User Instructions

User’s instructions
Passion - RIC
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The hearing aid and accessories shown in these instructions may not look the same as the ones you have. We furthermore reserve the right to make any changes considered necessary.
Hearing aids and their accessories should not be disposed of with normal household waste. Please consult your national Widex distributor for advice on how to dispose of your hearing aid.
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Contents
Your new hearing aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Ear-tip solutions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
NanoCare wax guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
General info about the hearing aid. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Right/left identification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
The battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Inserting the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Changing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Turning the hearing aid on and off. . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Cleaning the hearing aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Changing the microphone grid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Attachment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Possible settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Automatic adjustment of loudness . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Fine tuning loudness. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Listening programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Zen program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Indications for use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Directions for use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Risks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Switching between the listening programs . . . . . . . . . . . . . . . . . . .28
Hearing aid with a closed ear-tip. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Right/left identification and length . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Placement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
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Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Cleaning the ear-set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Cleaning the earwire. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Cleaning the ear-tip. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Changing the ear-set parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Individualizing the ear-set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Changing the NanoCare wax guard. . . . . . . . . . . . . . . . . . . . . . . . . . .39
Hearing aid with an open ear-tip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Right/left identification and length . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Placement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Cleaning the ear-set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Cleaning the earwire. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Cleaning the ear-tip. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Changing the ear-set parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Individualizing the ear-set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
The anchor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Changing the NanoCare wax guard. . . . . . . . . . . . . . . . . . . . . . . . . . .53
Hearing aid with a custom ear-tip . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Right/left identification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Placement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Cleaning the ear-set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Cleaning the earwire. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
If the earwire needs to be replaced . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Changing the NanoCare wax guard. . . . . . . . . . . . . . . . . . . . . . . . . . .62
In case of malfunction . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Caring for your hearing aid. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Good advice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
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Your new hearing aid
Thank you for choosing a Widex hearing aid. This is a hearing aid that allows you to be part of the process of tailoring the sound to your individual hearing loss and lifestyle requirements.
We hope you will be pleased with your new Widex hearing aid.
All illustrations in this booklet show a right-ear hearing aid. Unless otherwise stated, the same principles apply to the left ear.
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General
Ear-tip solutions
In addition to the hearing aid itself, Passion RIC includes an ear-set, which consists of an earwire and an ear-tip, in which the receiver is placed. Below, your hearing care professional should check off the solution chosen for you.
Unless otherwise indicated, the information provided in this booklet applies to all three ear-tip solutions. In addition to the general instructions, please be sure to read the sections that apply to your specific ear-tip so­lution.
 Hearing aid
with a closed ear-tip
 Hearing aid
with an open ear-tip
 Hearing aid
with a custom ear-tip
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NanoCare wax guard
The NanoCare wax guard protects the hearing aid against earwax. Always use a NanoCare wax guard with your hearing aid otherwise the warranty for your hear­ing aid will be void. Be sure to read the directions on changing the wax guard that apply to the ear-tip solu­tion chosen for you.
The NanoCare wax guard system consists of the follow­ing parts:
1. Holder
2. Removal hook
3. Wax guard
NanoCare wax guards come in a carrying case. The wax guard is mounted on one end of the holder.
1.
2.
3.
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General
General info about the hearing aid
The illustration below shows the hearing aid without any of its other parts (for example earwire and ear-tip).
1. Microphone openings, where the sound enters the hearing aid.
2. Exchangeable microphone grid, which protects the microphones against dirt and moisture.
3. On/off function, which is integrated into the bat­tery drawer (see page 15).
4. Nail grip on the battery drawer for easy opening.
5. Earwire entry.
5.
2.
3.
4.
1.
1.
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Right/left identification
If you wear hearing aids on both ears, your hearing care professional can put color marks on your hear­ing aids so you can easily see which is for the right ear and which is for the left ear (red mark = right and blue mark = left).
The arrow shows the position of the right/left identification mark.
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General
The battery
The recommended battery type for your hearing aid is:
Zinc Air battery type 10
To obtain replacement batteries, please consult your hearing care professional. It is important to take note of the expiration date and the recommendations regard­ing disposal of used batteries on the battery pack. To ensure proper battery function, do not use batteries past the expiration date. The battery life will depend on a number of factors, such as the hearing aid set­tings, how many hours you use it daily and the listening environments in which you use it.
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Inserting the battery
Before inserting a new battery in your hearing aid, remember to re­move the adhesive tab. Once the tab has been removed, the battery
will start functioning after a few seconds. Do not use batteries on which there is a sticky residue from the tab or other unwanted substance.
Use the nail grip to gently swing
the battery drawer outwards. Do
not press the battery drawer be-
yond the open position.
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General
Place the battery in the drawer so that the small plus (+) sign on the battery is facing in the direction indicated by the small plus (+) sign printed on the round battery holder (see drawing). You can use the provided battery magnet to steer the battery into place. If the battery drawer does not close easily, the battery is incorrectly inserted.
Always place the battery in the actual battery drawer as illustrated and not in the open space inside the hearing aid.
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Changing the battery
If you hear four beep-tones from your hearing aid, it is an indication that the battery is nearly exhausted. Once the battery is totally exhausted, the hearing aid will be completely silent. Exactly how long the hearing aid will function after the beep-tones varies from one case to another. We recommend that you always have a spare battery with you.
For adjustment of the beep-tone level or disabling of the function, please consult your hearing care profes­sional.
Never leave an exhausted battery in the hearing aid. Exhausted batteries may leak, damaging the hearing aid. When changing batteries, it is a good idea to hold the hearing aid over a table or a carpet, in case you drop the hearing aid or battery.
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General
Turning the hearing aid on and off
The battery drawer of your hearing aid also functions as the on/off switch. The hearing aid is turned on when a battery is inserted cor­rectly and the battery drawer is completely closed.
The hearing aid is turned off when the battery drawer is open.
Please remember to switch the hearing aid off when it is not in use. Remove the battery if the hearing aid will not be used for several days.
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Cleaning the hearing aid
Never clean your hearing aid with water or cleaning solu­tions. Instead, clean your hearing aid with the provid­ed soft cloth after use.
When the hearing aid is not in use, it is a good idea to leave the battery drawer open, so as to ventilate the hearing aid and allow it to dry.
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General
Changing the microphone grid
Removal
Use a fingernail to remove the microphone grid as illustrated.
Attachment
First place the lower part of the microphone grid as illustrated.
Now the grid can easily be pressed into place as shown in the drawing.
1.
2.
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Possible settings
Your hearing aid can be set to start up in two different ways. In the standard start-up setting your hearing aid actively suppresses whistling while it is being placed on the ear. An alternative is a setting where the hear­ing aid whistles slightly while you place it on the ear. Together with your hearing care professional you can choose the start-up setting that suits your needs best.
Automatic adjustment of loudness
The hearing aid adjusts loudness automatically in ac­cordance with your sound environment. You do not have to think about adjusting the volume – it happens quite automatically.
Important: If the volume in your hearing aid is too loud or too weak, or if the reproduced sounds are distorted, or you would like any further information, consult your hearing care professional.
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General
Fine tuning loudness
Ordinarily, you cannot fine tune loudness in your Passion hearing aid.
Depending on the model however, you can use a re­mote control with your hearing aid to fine-tune loud­ness. Each time you adjust the volume via your remote control, you will hear a beep-tone. For help to deter­mine whether you could benefit from a remote control, please consult your hearing care professional.
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Listening programs
Ordinarily, your Passion hearing aid has one listening program.
Depending on the model however, you can also use a remote control to choose other listening programs for different situations.
If your hearing aid has a remote control, please refer to the user’s instructions for the remote control.
Your hearing care professional can
help you select the programs that
are of use to you. If your needs
change over time, the combination
of listening programs can be
changed. In the table on the next
page, the hearing care professional
should list the listening programs
that are available in your hearing
aid. You can choose from the fol-
lowing programs:
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General
Listening programs
Description Chosen pro-
gram position
Passion Master Standard program
* Acclimatization Acclimatization
program
* Music Music program
* TV TV program
* Comfort Attenuates back-
ground noise
* Audibility
Extender
Makes high-frequency sounds audible
* Zen Makes fractal tones
* Only on selected models. The availability and number
of listening programs vary by hearing aid model.
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Potential listening programs include:
Master: This listening program is the hearing aid’s
standard program. In the Master program all the auto­matic functions of the hearing aid work to ensure audi­bility, speech intelligibility and comfort in all listening situations.
*Acclimatization program: This listening program has the same features as the Master program, but provides slightly less amplification. The listening program is ide­al if this is your first hearing aid and you want to get used to all the new sounds gradually.
*Music: This listening program is intended for listening to music.
*TV: This listening program is intended for listening to the TV.
*Comfort: This listening program is intended for ensur­ing listening comfort in both noisy and quiet environ­ments.
*Audibility Extender: This listening program is ideal if it is very difficult for you to hear high frequency music and nature sounds. The program uses a special func­tion that moves high frequency sounds down to an au­dible frequency region.
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