Widex MRB2D Instruction Manual

USER INSTRUCTIONS

THE WIDEX MOMENT™ FAMILY

MRB2D model

RIC/RITE

(Receiver-in-canal/Receiver-in-the-ear)

YOUR HEARING AID

(To be filled out by the hearing care professional)

This is a list of possible programs for your hearing aid. For further informa­tion on the use of these programs, see "Customization".

Your hearing aid programs:

PROGRAMS AUDIBILITY EXTENDER

 Universal 
 PureSound 
 Quiet 
 Comfort 
 Transport 
 Urban 
 Impact 
 Party 
 Social 
 Music 
 T 
 M+T 

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SPECIAL PROGRAMS AUDIBILITY EXTENDER

 Zen 
 Phone 

SMARTTOGGLE PROGRAMS AUDIBILITY EXTENDER
 Zen+ 

The program names in the table are default names. If you have chosen to
use some of the other names available, write the new names in the table.
This way you will always know which programs you have in your hearing
aids.

NOTE

The description and use of the Phone program in this user guide refer only to
normal phone conversations, not phone conversations using direct streaming
from your smartphone.

Read the instructions

Read this booklet and the booklet "Ear-sets for Widex hearing aids" careful­ly before you start using your hearing aid.

Sound streaming and wireless control

This hearing aid allows sound streaming and direct wireless control from
smartphones and other devices via DEX. For more help and information
contact your hearing care professional or visit:
https://global.widex.com/MOMENT.

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This hearing aid works wirelessly with the MOMENT app. We take no re­sponsibility if the hearing aid is used with any third part app or if the MO­MENT app is used with any other device.

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CONTENTS

IMPORTANT SAFETY INFORMATION.......................................................... 7

YOUR HEARING AID...................................................................................9

Welcome...........................................................................................................9

Your hearing aid at a glance.......................................................................9

CONDITIONS FOR USE............................................................................... 11

Indications for use........................................................................................... 11

Intended use.................................................................................................... 11

Operating conditions...................................................................................... 11

Storage and transport conditions.................................................................12

DAILY USE................................................................................................ 13

Turning the hearing aid on and off...............................................................13

Putting on and removing the hearing aid................................................... 13

THE BATTERY........................................................................................... 15

The zinc-air battery........................................................................................15

Low battery indication...............................................................................15

Changing the battery................................................................................. 15

Tamper-resistant battery drawer.............................................................17

CUSTOMIZATION...................................................................................... 18

Programs.........................................................................................................18

The Zen program.......................................................................................20

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Sound signals..................................................................................................21

Lost partner ................................................................................................ 21

Sound and program adjustment.................................................................. 21

Using a smartphone with your hearing aid................................................23

PAIRING YOUR HEARING AID AND SMARTPHONE...................................24

Compatability with smartphones................................................................24

CLEANING................................................................................................25

Tools................................................................................................................25

How to clean your hearing aid.....................................................................25

ACCESSORIES.......................................................................................... 27

TROUBLESHOOTING................................................................................ 28

REGULATORY INFORMATION.................................................................. 30

FCC and ISED statements.............................................................................30

EU directives...................................................................................................32

Directive 2014/53/EU................................................................................ 32

Information regarding disposal................................................................33

SYMBOLS.................................................................................................34

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IMPORTANT SAFETY INFORMATION

Read these pages carefully before you begin using your hearing aid.

Hearing aids and batteries can be dangerous if swallowed or used im­properly. Swallowing or improper use can result in severe injury or even
fatalities. In case of ingestion, contact your local emergency number or
hospital immediately.

Take your hearing aids out when you are not using them. This will help to
ventilate the ear canal and prevent ear infections.

Contact your doctor or hearing care professional immediately if you sus­pect you may have an ear infection or an allergic reaction.

Contact your hearing care professional if the hearing aid doesn't feel
comfortable, or if it doesn't fit properly, causing irritation, redness or the
like.

Remove your hearing aids before showering, swimming or using a hair
dryer.

Do not wear your hearing aids when applying perfume, spray, gels, lotion
or cream.

Do not dry your hearing aid in a microwave oven - this will ruin it.

Never use other people’s hearing aids and never allow others to use
yours, as this could damage your hearing.

Never use your hearing aids in environments where there may be explo­sive gases, such as in mines, etc.

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Keep hearing aids, their parts, accessories and batteries away from chil­dren and mentally disabled people.

Never try to open or repair the hearing aid yourself. Contact your hearing
care professional if you need to have your hearing aid repaired.

Your hearing aids contain radio communication technology. Always ob­serve the environment in which you are using them. If any restrictions ap­ply, you must take precautions to comply with these.

Your device has been designed to comply with international electromag­netic compatibility standards. However, it cannot be excluded that it may
cause interference with other electrical equipment. If you experience in­terference, keep a distance to other electrical equipment.

Please note that streaming sound to your hearing aids at a high volume
can prevent you from hearing other important sounds such as alarms
and traffic noise. In such situations make sure to keep the volume of the
streamed sound at a suitable level.

Your hearing aid is very powerful and it can play sounds that exceed a
level of 132 dB. There may therefore be a risk of damaging your remain­ing hearing.

Do not expose your hearing aids to extreme temperatures or high humid­ity, and dry them quickly if they get wet, or if you perspire heavily.

There is a risk of explosion if you replace the battery with an incorrect
type.

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YOUR HEARING AID

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Welcome

Congratulations on your new hearing aid.
Use your hearing aid regularly, even if it takes some time getting used to it.

Infrequent users don’t usually get the full benefit of a hearing aid.
Your hearing aid and its accessories may not look exactly as illustrated in

this booklet. We also reserve the right to make any changes we consider
necessary.

Your hearing aid at a glance

Your hearing aid is shown below with the ear-set. The ear-set consists of an
earwire with receiver and an ear-tip, and it is the part of your hearing aid
that you wear inside your ear. For further information on the ear-set, see the
ear-set manual.

1. Push button

2. Nail grip

3. Earwire with receiver

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5

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4. Battery compartment

5. Left/right identification

The colour of the left/right identification tells you how to know left from
right. The hearing aid for your left ear has a blue mark. The hearing aid for
your right ear has a red mark.

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CONDITIONS FOR USE

Indications for use

The hearing aids are indicated for individuals older than 36 months with a
range of hearing loss from minimal (10 dB HL) to severe-to-profound (100
dB HL) and all hearing loss configurations.

They are to be programmed by licensed hearing care professionals (audiol­ogists, hearing aid specialists, otolaryngologists) who are trained in hearing
(re)habilitation.

Intended use

The hearing aids are intended as air conduction amplification devices to be
used in everyday listening environments. The hearing aids may be equipped
with the Zen program, intended to provide a relaxing sound background
(i.e. music/noise source) for adults who desire to listen to such a back­ground in the quiet.

Operating conditions

Your hearing aid has been designed to operate in everyday situations, and it
works in environmental conditions that are comfortable for you. You can
wear your hearing aid during flights, but you should remove it before show­ering or swimming.

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