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USER INSTRUCTIONS
THE MENU™ SERIES
ME-19 model
Behind-the-ear
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YOUR WIDEX HEARING AID
(To be filled out by the hearing care professional)
MENU3
MENU5
MENU10
Date: ______________________________________
Battery size: 13
Programs:
6 Master
Music
TV
T
M+T
Standard
Acclimatisation
Audibility Extender
Zen
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CONTENTS
DESCRIPTIONOFTHEHEARINGAID ................
Rightleftidentification ............................
Acousticindicators ................................
Lightemittingdiode ...............................
Thebattery.......................................
Insertingthebattery.............................
Lowbatteryindication ..........................
Turningthehearingaidonandoff..................
Positioningthehearingaid ........................
Removingthehearingaid.........................
Volumeadjustment ...............................
Listeningprograms ...............................
Switchingbetweenthelisteningprograms ........
Usingatelephone ................................
CLEANING......................................
Thehearingaid ..................................
ACCESSORIES...................................
INCASEOFMALFUNCTION .......................
CARINGFORYOURHEARINGAID ..................
WARNINGS.....................................
ADVICE ........................................
SYMBOLS.......................................
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DESCRIPTION OF THE HEARING AID
Your hearing aid is used with an ear-set which consists
of a tube and an earmould.
The illustration below shows the hearing aid without
the ear-set. The choice of ear-set solution depends on
your specific needs. Please refer to the separate ear-set
user manual.
1. Microphone cover
2. Volume control (optional)
3. Light emitting diode
4. Program button
5. On/off switch
6. Battery drawer with nail grip
If you need help to identify the serial number (usually six or seven
digits) on the product, please contact your hearing care professional.
1.
2.
3.
4.
5.
6.
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Your hearing aid may be provided with a listening program called Zen. It makes musical tones (and sometimes a rushing noise) in the background. These sounds
are shaped according to your hearing loss.
WARNING
This hearing aid is capable of producing a sound pressure level
exceeding 132 dB SPL. There may be a risk of damaging your
residual hearing.
NOTE
In addition to these user instructions, a separate user manual is
provided describing the various ear-set solutions available for
your hearing aid: “Ear-sets for Widex BTE hearing aids”.
WARNING
This booklet and the manual “Ear-sets for Widex BTE hearing
aids” contain important information and instructions. Read
these booklets carefully before you start using the hearing aid.
NOTE
Your hearing aid, ear-set and accessories may not look exactly
as illustrated in this booklet. We also reserve the right to make
any changes considered necessary.
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Intended use
The hearing aids are intended as air conduction amplification devices to be used in everyday listening environments. The hearing aids may be provided with the Zen
program intended to provide a relaxing sound background (i.e. music/noise source) for adults who desire
to listen to such a background in quiet.
Indications for use
The devices are indicated for individuals with a range
of hearing loss severity from moderate (40 dB HL) to
severe (100 dB HL) and all hearing loss configurations.
They are to be programmed by licensed hearing care
professionals (audiologists, hearing aid specialists, otolaryngologists) who are trained in hearing (re)habilitation.
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Right/left identification
If you wear hearing aids on both
ears, the hearing aids can be provided with coloured marks (red
mark = right and blue mark = left).
The arrow shows the position of the
identification mark.
Acoustic indicators
The hearing aid may be set to produce a signal to indicate the use of certain functions. The signal may
be tones (SmartTone) or a spoken message (SmartSpeak)*. The signal can also be deactivated.
Functions
Default
settings
Other
settings
Adjusting volume Tone Off
Confirming program button use
Clicking
sound
Off
Changing program Tones Message/off
Starting up the hearing aid Tone Message/off
Warning about low battery 4 tones Message/off
Service reminder Off Message
* SmartSpeak not available as a standard feature
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Light emitting diode
The hearing aid is provided with a light emitting diode.
This may be set to flash when:
• a signal is received from a remote control, if such is
used.
• the hearing aid is turned on or certain listening programs are activated.
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The battery
We recommend zinc-air batteries. Use a size 13 battery
for the hearing aid.
To obtain replacement batteries, please consult your
hearing care professional. It is important to take note
of the expiry date and the recommendations on the
battery pack regarding disposal of used batteries.
Otherwise there is a risk that the battery life may be reduced.
Inserting the battery
Before inserting a new battery into the
hearing aid, remember to remove the adhesive tab. Once the tab has been removed,
the battery will start functioning after a few
seconds.
CAUTION
Do not use batteries if there is a sticky residue from the tab or
other unwanted substance, as this can cause the hearing aid to
malfunction.
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Use the nail grip to gently
swing the battery drawer open.
Place the battery in the drawer, so that the plus (+) sign
on the battery faces upward. You can use the battery
magnet provided to steer the battery into place.
If the battery drawer does not close easily, the battery
is incorrectly inserted.
When changing battery, it is a good idea to hold the
hearing aid over a table.
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The hearing aid may be provided
with a battery drawer lock. This lock
can be a good choice if the hearing
aid is worn by a child. The tool used
to open the lock is the cleaning tool
included in the cleaning accessories.
The lock is opened by pushing
it to the right and then downward with the tool in one
movement as illustrated.
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Low battery indication
An acoustic indicator will sound when the battery is
nearly exhausted, unless this function has been disabled (see page 7). We recommend that you always
have a spare battery with you.
WARNING
Never leave an exhausted battery in the hearing aid. Exhausted
batteries may leak, damaging the hearing aid.
WARNING
Your hearing aid may stop functioning, for instance if the
battery is exhausted. You should be aware of this possibility, in
particular when you are in traffic or are otherwise dependent
on warning signals.
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Turning the hearing aid on and off
The battery drawer of the hearing aid also functions as
the on/off switch.
Push the switch upwards to turn on
the hearing aid. An acoustic indicator
will indicate that the hearing aid has
been switched on unless this function
has been disabled.
Push the switch downwards to turn
off the hearing aid.
The word “OFF” is clearly visible on
the switch when the hearing aid is
turned off.
Please remember to turn off the hearing aid when it is
not in use. Remove the battery if the hearing aid will not
be used for several days.
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Positioning the hearing aid
Insert the earmould in the ear canal while holding the
lower part of the tube. It may help to pull the outer ear
backwards and upwards with the opposite hand.
Place the hearing aid behind the ear, so that the hearing aid and tube rest comfortably on the ear, close to
your head.
For further information on the earmould and procedures, see the separate ear-set user manual provided.
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If the ear-set does not fit or sit properly, causing discomfort, irritation, redness or the like, contact your
hearing care professional.
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Removing the hearing aid
Remove the hearing aid from its position behind the
ear.
Carefully pull the earmould out of the ear canal, while
holding the lower part of the tube.
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Volume adjustment
The hearing aid volume is adjusted automatically in accordance with your sound environment.
Your hearing aid may furthermore be provided with a
volume control, shaped like a small lever.
Push the lever upward to gradually
raise the volume.
Push the lever downwards to gradually
lower the volume.
Each time you operate the volume control, you will
hear a beep-tone unless this function has been disabled. When the maximum or minimum adjustment level is reached, a steady tone will sound.
WARNING
If the volume in the hearing aid is generally too loud or too
weak, or the reproduced sounds are distorted, or if you would
like any further information, consult your hearing care professional.
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To turn off the sound completely
• Keep pressing the volume control lever downwards
after the steady tone has sounded
To turn the sound on again
• Press the lever upwards or
• Change listening program
Any adjustment of the volume setting will be cancelled when your hearing aid is turned off, or when you
change program.
If you wish to have the volume control disabled, please
consult your hearing care professional.
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Listening programs
By default, your hearing aid contains a Master program,
with the option of an extra program. A number of supplementary programs can also be made available. If this
solution is chosen, you can have up to five programs.
Master All the automatic functions work to ensure
comfort in all listening situations
Music For listening to music
TV For listening to the TV
T In this program you listen via the telecoil (T)
and not via the hearing aid microphones (M).
The telecoil is used where a loop system is
installed. If you activate the telecoil program,
you listen to a specific sound source and
shut out surrounding sounds.
M+T In this program you listen via the hearing aid
microphones (M) and the telecoil (T).
Standard All the automatic functions work to ensure
audibility and speech understanding in all
listening situations
Acclimatisation This program has the same features as the
Master program but provides slightly less
amplification
Audibility
Extender*
Makes high-frequency sounds audible
Zen* Generates different kinds of tones.
* Available separately
If your needs change over time, the combination of listening programs can be altered.
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Zen program
Your hearing aid may be provided with a unique optional listening program called Zen. It makes musical tones
(and sometimes a rushing noise) in the background.
These sounds are shaped according to your hearing
loss. The Zen program may be used alone (without amplification) in quiet when you are not required to hear
surrounding sounds. Or, it may be used with the Master
program so both the surrounding sounds and the generated sounds (fractal tones and noise) are heard together.
CAUTION
Use of the different Zen programs may interfere with hearing
surrounding sounds including speech. The programs should not
be used when hearing such sounds is important. Switch the
hearing aid to a non-Zen program in those situations.
CAUTION
If you perceive a decrease in loudness, tolerance of sounds,
speech not as clear, or worsening tinnitus, contact your hearing
care professional.
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Benefits
The Zen program may provide a relaxing listening
background for some people. When the Zen program
is used in a tinnitus management program, its wearer
may experience some relief from tinnitus.
Indications for use
The Zen program is intended to provide a relaxing
sound background (i.e., music/noise source) for adults
who desire to listen to such a background in quiet. It
may be used as a sound therapy tool in a tinnitus treatment program that is prescribed by a hearing care professional (audiologists, hearing aid specialists, otolaryngologists) who is trained in tinnitus management.
Directions for use
Because of the unique ways in which Zen is programmed in your hearing aid, please follow the recommendations of your hearing care professionals as to
how to use the program, when to use the program and/
or how long to use the program.
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Switching between the listening
programs
To change programs, press the program button briefly. Each time you
switch to another program, an acoustic
indicator will sound unless this function
has been disabled.
Program 1: One short beep or message
Program 2: Two short beeps or message
Program 3: Three short beeps or message
Program 4: One long and one short beep or message
Program 5: One long and two short beeps or message
If you wish to have the program button disabled, please
consult your hearing care professional.
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Using a telephone
When using a telephone, we recommend that you hold the telephone against your head at an
angle above your ear, rather than
directly against the ear. If the
sound is not optimal, try moving the telephone earpiece to a
slightly different position.
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CLEANING
The following cleaning accessories are available for the
hearing aid and ear-set. For cleaning the ear-set, see
the user manual “Ear-sets for Widex BTE hearing aids”.
1. Soft cloth
2. Cleaning tool
3. Small brush
4. Wax removing tool
Contact your hearing care professional if you need additional supplies of cleaning accessories.
1
4
3
2
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The hearing aid
Clean the hearing aid with the
soft cloth after use.
If the microphone openings
are still blocked, contact your
hearing care professional.
WARNING
Never use water or cleaning solutions to clean the hearing aid,
as this may cause it to malfunction.
When the hearing aid is not in use, keep
it in a warm, dry place with the battery
drawer open, to ventilate the hearing aid
and allow it to dry.
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ACCESSORIES
Remote control
A remote control gives you a number of additional options.
T-DEX
A device for connecting hearing aids to mobile phones
using a telecoil.
Audio input
The hearing aid can be furnished with an audio shoe.
This allows direct connection to different kinds of accessories (FM and CROS/Bi-CROS systems), as well as
external audio equipment (radio, TV, etc.).
On the form on page 27, your hearing care professional can make a note of the audio programs you have access to and where they are located.
For more information on the use of audio input consult
your hearing care professional.
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Program Program order with audio shoe
1
2
3
4
5
WARNING
If the hearing aid is connected to equipment which is connected
to the electrical mains, this equipment must comply with IEC
60065, IEC 60950-1, IEC 60601-1 or equivalent safety standards.
Do not connect the hearing aid to sockets that are labelled with
one or more of the following symbols:
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FM systems
The Widex FM system, SCOLA, consists of a wireless
microphone and a receiver clicked onto the hearing aid
via an FM shoe.
The system can be set according to your needs.
For more information on the SCOLA FM system, consult
the SCOLA user manual.
For help in determining whether you could benefit from
a remote control or other accessories, please consult
your hearing care professional.
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IN CASE OF MALFUNCTION
Problem Possible cause Solution
The hearing
aid is completely silent
The hearing aid is
not turned on
Make sure the battery
drawer is pushed all the
way upwards
The battery does not
work
Insert a new battery in
the hearing aid
The hearing
aid volume is
not powerful
enough
The battery is nearly
exhausted
Insert a new battery in
the hearing aid
Your ear is blocked
by earwax
Contact your ENT doctor/physician
Your hearing may
have changed
Contact your hearing
care professional
The microphone
openings are
blocked or partially
blocked by dirt
Contact your hearing
care professional for
advice
The hearing
aid whistles
continuously
Your ear is blocked
by earwax
Contact your ENT doctor/physician
The hearing
aid func tions
intermit tently
The on/off switch is
dirty
Push the switch back
and forth a couple of
times
Note: This information covers only the hearing aid. See
the “Ear-sets for Widex BTE hearing aids” user manual
for information specific to your ear-set.
If the problems persist, contact your hearing care professional for assistance.
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CARING FOR YOUR HEARING AID
The hearing aid is a valuable object and should be treated with care. Here are some things you can do to prolong the life of your hearing aid:
CAUTION
• Turn off your hearing aid when it is not in use. Remove the
battery if the hearing aid will not be used for several days.
• When the hearing aid is not in use, keep it in its case in a dry
location out of reach of children and pets.
• Do not expose the hearing aid to extreme temperatures or
high humidity. Make sure to dry the hearing aid thoroughly after heavy perspiration such as that which may occur during intense physical activity, e.g. playing sports.
• Avoid dropping your hearing aid – perform cleaning and battery changes while holding the hearing aid above a soft surface.
• Do not wear your hearing aid while in the shower or swimming, or when using a hair dryer, perfume, hair and body
sprays or gels such as suntanning lotions or creams.
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WARNINGS
WARNING
Hearing aids and batteries can be dangerous if swal lowed or
used improperly. Swallowing or improper use can result in
severe injury or even fatalities. In case of ingestion, contact a
physician immediately.
• Keep hearing aids and their parts, accessories and batter-
ies out of reach of children and anyone else who might swallow such items or otherwise cause injury to themselves. Do
not change batteries in front of them and do not let them see
where you keep your battery supply. Discard used batteries
carefully.
• Batteries are very small and can easily be mistaken for pills or
the like. Never put a battery or hearing aid in your mouth for
any reason as you may risk swallowing it.
• Clean and inspect your hearing aid after use to check that it is
intact. If the hearing aid or the ear-set breaks while in the ear
canal, contact your hearing care professional immediately. Do
not try to remove the parts yourself.
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WARNING
• Risk of explosion if battery is replaced by an incorrect type
or recharged. Dispose of used batteries according to the instructions.
• Never allow others to wear your hearing aid, as this could
cause permanent damage to their hear ing.
• When selecting a listening program, please remember that
there are situations in which it is particularly important to be
able to hear the surrounding sounds (e.g. traffic, warning signals).
• The hearing aid is made of modern non-allergenic materials.
Nonetheless, in rare cases skin irritation may occur. If you notice skin irritation in or around your ear or ear canal, contact
your hearing care professional.
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WARNING
• Please note that when using any type of hearing aid, you must
allow regular ventilation of the ear. If the ear is not adequately ventilated, there may be a slightly increased risk of infection
or disease in the ear canal. We therefore recommend that you
remove the hearing aid and ear-set from your ear when you
go to bed, to allow the ear canal to be ventilated. If possible,
you should also remove your hearing aid and ear-set during
the day if there are any periods when you do not need them.
Make sure that you clean and inspect your hearing aid and
ear-set as required. If an ear infection or disease occurs, you
should seek medical attention and contact your hearing care
professional for advice on how to disinfect the various hearing
aid parts. Do not under any circumstances use alcohol, chlorine or similar substances for this purpose.
• Regular use of a de-humidifier is recommended to help avoid
malfunction of the hearing aid.
• Do not use Widex hearing aids in mines or other areas with
explosive gases.
• Do not wear your hearing aid during radiation, X-rays, MRIs,
CT or other medical treatments and scans. The emissions from
these procedures as well as from other types of radiation, such
as that in a microwave oven, can damage your hearing aid and
the hearing aid can become very hot. Radiation from, for example, room surveillance equipment, burglar alarms and mobile phones is weaker and will not damage the hearing aid, but
may create audible interference.
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CAUTION
• Your hearing aid has been tested for interference according to
international standards. Nevertheless, it is possible that unforeseen interference may occur in the hearing aid due to electromagnetic radiation from other products such as alarm systems,
room surveillance equipment and mobile phones.
• Although your hearing aid has been designed to comply with
the most stringent international electromagnetic compatibility
standards, the possibility cannot be excluded that it may cause
interference with other equipment, such as medical devices.
• Never try to open or repair the hearing aid yourself.
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ADVICE
NOTE
• The hearing aid will not restore normal hearing and will not
prevent or improve a hearing loss resulting from organic
conditions. However, the hearing aid can help you to make
the best possible use of your remaining hearing ability. You
should also bear in mind that it can take time to get used to a
new hearing aid and new sounds.
• In most cases, using the hearing aid infrequently will not per-
mit you to gain full benefit from it.
• The use of a hearing aid is only part of hearing habilitation
and may need to be supplemented by auditory training and
instruction in lipreading.
• The use of hearing aids increases the risk of accumulation of
earwax. Contact your physician/ENT doctor if you suspect
that a plug of earwax has accumulated in your ear. Earwax
may not only reduce your own hearing but also the effect of
the hearing aid considerably. It is a good idea to ask your physician to clean your ears a couple of times a year.
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Electrical and electronic equipment (EEE)
contains materials, components and substances that can be hazardous and present
a risk to human health and the environment
when waste electrical and electronic equipment (WEEE) is not handled correctly.
Do not dispose of hearing aids, hearing aid accessories
and batteries with ordinary household waste.
Hearing aids, batteries and hearing aid accessories
should be disposed of at sites intended for waste electrical and electronic equipment, or given to your hearing care professional for safe disposal. Proper disposal helps to protect human health and the environment.
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SYMBOLS
SYMBOLS
Symbols commonly used by Widex A/S in medical device
labelling (labels/IFU/etc.)
Symbol Title/Description
Manufacturer
The product is produced by the manufacturer whose
name and address are stated next to the symbol. If appropriate, the date of manufacture may also be stated.
Date of manufacture
The date when the product was manufactured.
Use-by date
The date after which the product is not to be used.
Batch code
The product’s batch code (lot or batch identification).
Catalogue number
The product’s catalogue (item) number.
Serial number
The product’s serial number.*
Keep away from sunlight
The product must be protected from light sources and/or
The product must be kept away from heat
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Symbol Title/Description
Keep dry
The product must be protected from moisture and/or
The product must be kept away from rain
Lower limit of temperature
The lowest temperature to which the product can be
safely exposed.
Upper limit of temperature
The highest temperature to which the product can be
safely exposed.
Temperature limits
The highest and lowest temperatures to which the product can be safely exposed.
Consult instructions for use
The user instructions contain important cautionary information (warnings/precautions) and must be read before
using the product.
Caution/Warning
Text marked with a caution/warning symbol must be
read before using the product.
WEEE mark
“Not for general waste”
When the product is to be discarded, it must be sent to
a designated collection point for recycling and recovery.
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Symbol Title/Description
CE mark
The product is in conformity with the requirements set
out in European CE marking directives.
Alert
The product is identified by R&TTE Directive 1999/5/EC
as an equipment Class 2 product with some restrictions
on use in some CE member states.
C-Tick mark
The product complies with EMC and radio spectrum
regulatory requirements for products supplied to the
Australian or New Zealand market.
Interference
Electromagnetic interference may occur in the vicinity of
the product.
*The six- or seven-digit number on the product is the serial number. Serial numbers may not always be preceded by
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WIDEX A/S Nymoellevej 6, DK-3540 Lynge, Denmark
www.widex.com
É[5qr0w1|s;;a;l]
Manual no.:
9 514 0212 001 #03
WIDEX, MENU, DEX and SCOLA are trademarks of Widex A/S
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