Page 1
FREESTANDING
AND INSERT
PELLET FIRED
STOVES
INSTALLATION AND OPERATION
MANUAL
RETAIN THESE
INSTRUCTIONS
FOR FUTURE
REFERENCE
These appliances must be properly installed and operated in order to prevent
the possibility of a house fire. Please read this entire owner's manual before
installing and using your pellet stove. Failure to follow these instructions could
result in property damage, bodily injury or even death. Contact your local
CUS
building or fire officials to obtain a permit and information on any installation
restrictions and inspection requirements in your area.
Freestanding Model
Profile
20 FS
Insert Model
Profile
30 INS
Freestanding Model
Profile
30 FS
PAGE 1
P/N 775023M, Rev. A, 01/02
Page 2
IMPORTANT WARNINGS
CAUTION: Read this manual thoroughly before starting installation. For your safety, follow the installation, operation and maintenance instructions exactly without deviation. Failure to follow these instructions may result
in a possible fire hazard and will void the warranty. If this appliance is not properly installed, a house fire may
result. Contact local building or fire officials about restrictions and installation inspection in your area.
1. DO NOT CONNECT THIS UNIT TO A CHIMNEY
FLUE CONNECTED TO ANOTHER APPLIANCE.
2. Do not connect this appliance to air ducts or any air
distribution system.
3. Do not install a flue damper in the exhaust venting
system of this appliance.
4. Do not use class B venting intended for gas appliances as a chimney or connector pipe on a pellet
fired appliance.
5. The minimum clearances must be m aintained for all
combustible surfaces and materials including; furniture, carpet, drapes, clothing, wood, papers, etc. Do
not store firewood within this clearance space.
6. INSTALLATION DISCLAIMER - This stoves exhaust
system works with negative combustion chamber
pressure and a slightly positive chimney pressure.
Therefore, it is imperative that the exhaust s ystem be
gas tight and installed correctly. Since Lennox Hear th
Products has no control over the ins tallation of your
stove, Lennox Hearth Products grants no warranty,
implied or stated for the installation or maintenance
of your stove, and assumes no responsibility for any
consequential damage(s).
7. Burning any kind of fuel consum es oxygen. If outs ide
air is not ducted to the appliance, ensure that there is
an adequate source of fresh air available to the room
where the appliance is installed.
8. T his stove is not intended for use in com mercial installations other than where the stove is being sold
without prior approval from Lennox Hearth Products.
9. The stove will not operate using natural draft, nor
without a power source for the blower and f uel feeding systems.
10. Never use gas oline, gasoline-type lantern fuel, kerosene, charcoal lighter fluid, or similar liquids to start
or "freshen up" a fire in this heater . Keep all s uch liquids well away from the heater while it is in use.
11. CONTINUOUS OPERATION: When operated correctly, this appliance cannot be overfired. Continuous operation at a maximum burn can, however,
shorten the life of the electrical components ( blowers,
motors, and electronic controls), and is not recommended. Typical approved operation would include
running at the low to mid range setting with occasional running on the maximum setting during the
coldest periods of the winter. The blower speed control should be turned to high when operating the
stove on the high heat setting.
12. CAUTION: NEVER PUT FINGERS NEAR AUGER.
Pellet fuel is fed to the UltraGrate by a screw
auger. This auger is driven by a high torque motor.
13. The auger is capable of doing serious harm to fingers. Keep pellets in the hopper at all times and
keep fingers away from auger. The auger can start
and stop automatically at any time while the stove is
running.
14. CAUTION: HOT WHILE IN OPERATION. An appliance
hot enough to warm your home can severely burn anyone touching it. Keep children, clothing and furniture
away. Contact may cause skin burns. Do not let children
touch the appliance. Train them to s tay a safe distance
from the unit.
15. APPROVED FUEL: This appliance is designed specifically for use only with pelletized wood fuels only. With its
advanced UltraGrate technology, this appliance is designed and approved for the burning of wood residue
pellets with up to 3% ash content. This appliance is NOT
approved to burn cardboard, nut hulls, cherry pits, corn,
etc. regardless if it is in pellet form. Failure to com ply
with this restriction will void all warranties and the safety
listing of the stove. Consult with your authorized Lennox
Hearth Products dealer for more information on approved pellet fuels and the proper UltraGrate for the
fuels in your area.
16. FLYASH BUILD-UP: For all wood pellet fuel-burning
heaters, the combustion gas es will contain small particles of fly ash. This will vary due to the ash c ontent of
the fuel being burned. Over time, the f ly ash will collect
in the exhaust venting system and restrict the flow of the
flue gases. The exhaust venting system should be inspected regularly and cleaned as necessary.
17. SOOT FORMATION Incomplete combustion, such as
occurs during startup, shutdown, or incorrect operation
of the room heater will lead to some soot formation
which will collect in the exhaust venting system. A precautionary inspection on a regular basis is advisable to
determine the necessity of cleaning. The exhaus t venting system should be inspected regularly and cleaned
as necessary.
18. DISPOSING OF ASHES: Any ashes removed from the
pellet stove must be deposited in a metal container with
a tight-fitting lid. The closed container of ashes s hould
be placed on a noncombustible floor or on the ground,
well away from all combustible materials, outs ide of the
dwelling pending final disposal. If the ashes are disposed of by burial in soil or otherwise locally dispersed,
they should be retained in the closed container until all
cinders have been thoroughly cooled.
19. SAVE THESE INSTRUCTIONS.
20. See the listing label located on the back of stove (or see
Safety / Listing Labels on pages 45 and 46).
PAGE 2
Page 3
TABLE OF CONTENTS
Important Warnings ................................................ 2
Testing / Listing, EPA, Using this Manual ............... 3
Planning Your Installation......................................4-8
Manufactured (Mobile) Home Installation ................ 8
Installation .......................................................... 9-19
Care and Operation...........................................20-25
Routine Maintenance.........................................26-28
Annual Maintenance..........................................29-30
Specifications ....................................................31-33
Definitions............................................................... 34
Wiring Diagram ...................................................... 35
Troubleshooting................................................. 36-37
Replacement Parts List / Diagrams................... 38-43
Optional Accessories.............................................. 44
Safety / Listing Label and EPA Label................45-46
Ownership Records................................................ 47
LISTING / TESTING
Listing: The listing laboratory is ITS (Intertek Testing
Services) and the listing mark is Warnock Hersey.
Testing: In accordance with the specifications and procedures listed in UL 1482 & ASTM E1509 for s olid fuel room
heater, this appliance has been independently tested to UL,
ULC and CSA standards. UL 1482 states requirem ents for
installations as a freestanding room heater, or hear th insert
for masonry or listed factory built (zero clearance) fireplac es .
The safety-listing label is located on an inside hopper surface of the pellet stove. Please read this safety label carefully. It contains important inform ation about installation and
operation of this appliance. This appliance is tested and
listed for residential installation acc ording to current national
and local building codes as:
• A Freestanding Room Heater
• A Manufactured (mobile) Home Heater
EPA (Environmental Protection Agency)
Status: EPA Exempt - Pellet appliances that are designed
with the combustion air supply exceeding the 35 to 1 (by
weight) ratio are exempt from EPA regulations and are
“non-affected facilities.”
PRODUCT IS SUBJECT TO CHANGE WITHOUT NOTICE.
CONGRATULATIONS ON THE PURCHASE OF YOUR
NEW PELLET STOVE MANUFACTURED BY LENNOX
HEARTH PRODUCTS.
When you purchased your new pellet stove, you
joined the ranks of thousands of concerned individuals whose answer to their home heating needs
reflects their concern for aesthetics, efficiency and
our environment. We extend our continued support
to help you achieve the maximum benefit and enjoyment available from your new pellet stove.
It is our goal at Lennox Hearth Products to provide
you, our valued customer, with an appliance that will
ensure you years of trouble free warmth and pleasure.
Thank you for selecting a Lennox Hearth Products
stove as the answer to your home heating needs.
Sincerely,
All of us at Lennox Hearth Products
PACKAGING LIST
The assembled pellet s tove model Profile
20 FS, Profile
30-FS and Profile 30 INS are packaged with an acc essory
package which contains the following:
One - Installation and operation instructions manual.
One - Warranty.
One - Power cord.
One- Control board – Profile
One - Screw, #8 x ½” tek (for mounting contro l board)
– Profile
30 INS only.
One - Grate scraper.
One - Heat exchange tube brush – P r of i le
30 INS only.
30 Series
only.
One - Lower trim
One - Wall thermostat.
One - Roll of thermostat wire.
Two- Leveling bolts, ¼-20 x 3” – Profile
Surround Kit (For Profile
30 INS Only)
30 INS only.
(Purchased separately, see page 44) kit is packaged with:
One - Top surround panel.
One - Left surround panel.
One - Right surround panel with door.
One - Left side trim.
One - Right side trim.
One - Top trim.
Two - Corner keys (“L” shaped brackets).
USING THIS MANUAL
Please read and carefully follow all of the instructions
found in this manual. Please pay special attention to the
safety instructions provided in this manual. The homeowner’s Care and Operation Instructions included here
will assure you have many years of dependable and enjoyable service from your appliance.
PAGE 3
Page 4
PLANNING YOUR INSTALLATION
QUESTIONS TO ASK LOCAL BUILDING OFFICIAL
A correct installation is c ritical and im perative f or reducing fire hazards and perilous conditions that can arise
when wood pellet burning appliances are improperly
installed. The installer m ust follow all of the m anufacturers’ instructions.
The installation of this appliance m ust conform to local
codes and applicable state and federal requirements.
Familiarity with these requirements before ins tallation is
essential. Important consider ations to discuss with loc al
building officials include:
1. Applicable codes (i.e. Uniform Mechanical Code,
State or Regional Codes.)?
Electrical codes:
In USA, NEC, ANSI / NFPA 70-1987.
In Canada, CSA C22.1
Power Supply Requirements – The power cord
must be plugged into a standard, 115 volt, 60 Hz
grounded electrical outlet. The approximate power
requirement is 200 watts, and will peak up to 700
watts for approximately 6 minutes when the self igniter is operating (it will turn off 2 minutes after
flame detection). The power c ord must be routed
to avoid contact with any of the hot or sharp exterior surface areas of the stove. When installed
into a manufactured (mobile) home, the appliance
must be electrically grounded to the steel chassis
(see page 8, Manufactured [Mobile] Home Re-
quirements). These requirements must be met
unless otherwise specified by state or local
authorities.
WARNING - Electrical Grounding Instructions: This appliance is equipped with a
three-prong (grounding) plug for your protection against shock hazard and should be
plugged directly into a properly grounded
three-prong receptacle. Do not cut or remove
the grounding prong from this plug.
2. Local amendments?
3. Is a permit required - cost?
(you may wish to contact your insurance company
to ask if they require this).+
4. Is outside combustion air required?
5. Rooms where the installation is not allowed?
INSTALLATION / MAINTENANCE STANDARDS
National Fire Protection Association – The primary
NFPA standard that refers to installation and maintenance of pellet appliances and venting is NFPA 211:
Chimneys, Fireplaces, Vents, and Solid Fuel appliances, Latest Edition.
SELECTING A LOCATION
The design of your home and where you place your
stove will determine its value as a source of heat. A
wood stove depends primarily on air circulation (convection) to disperse its heat, and therefore, a central
location is often best. There ar e other practical considerations, which must be considered before a f inal selection of locations is made.
♦ Existing Chimneys
♦ Pellet Fuel Storage
♦ Aesthetic Considerations
♦ Roof Design (rafter locations & roof pitch)
♦ Room Traffic
♦ Proximity to Combustibles
♦ Electrical Wiring
The installation of this stove will requir e some r esearch.
Once your options are determined, consult with your
local building department who will be able to give you
the necessary installation requirements for your area (Is
a building permit required? Rooms where installation
may not be allowed, etc.).
Warning: Check all local building and safety codes
before installation. The installation instructions and
appropriate code requirements must be followed
exactly and without compromise. Alterations to the
stove are not allowed. Do not connect the stove to a
chimney system serving another stove, appliance,
or any air distribution duct. Failure to follow these
instructions will void the manufacturers warranty.
SMOKE DETECTORS
Since there are always several potential sources of fire
in any home, we recommend installing smoke detectors.
If possible, install the sm oke detector in a hallway adjacent to the room (to reduce the pos sibility of occasional
false activation from the heat produced by the stove). If
your local code requires a smok e detector be installed
within the same room, you must f ollow the requirements
of your local code. Check with your local building department for requirements in your area.
PAGE 4
Page 5
PLANNING YOUR INSTALLATION
FLOOR PROTECTION - Profile 20 FS & Profile 30 FS
These appliances require
non-combustible floor pro-
Top View
tection. The floor protector
must be a 3/8" ( minimum)
UL approved hearth pad or
equivalent. If the floor protection is to be stone, tile,
brick, etc., it must be m ortared or grouted to form a
continuous non-combustible surface (see Using
Alternate Material as Floor
Protector on this page). If a
chimney connector extends horizontally over the floor, the
protection must cover the floor under the connector and
at least 2" to either side.
A non-combustible floor protector must fully cover
the area beneath the appliance and extend 6” to the
front, 6” to the sides, and 1” from the back (see illustration bellow).
FLOOR PROTECTION / HEARTH EXTENSION USING ALTERNATE MATERIAL AS FLOOR PROTECTOR (also see
Floor Protection above for freestanding models and
Hearth Requirements, page 7 for an insert model)
The alternate material used as a floor protector or
hearth extension must be cons tructed of a dur able noncombustible m aterial having an equal or better insulating value (lower k value) of k = 1.28 BTU / IN FT
or a thermal resistance that equals or exceeds r = 78
HR °F FT
2
IN / BTU. With these values, deter mine the
2
HR °F
minimum thickness / material required us ing the f ormula
and the table shown here (see chart - Alternative Floor
Protection Materials).
Note: Any noncombustible material having a thickness
of 1” whose k value is less than 1.28 or whose r value is
more than .78 is acceptable. If the alternate material
used has a higher k value or lower r value will require a
greater thickness of the material used. In some c as es, if
the k value is less or the r value higher, a thinner m aterial may be used.
Methods of determining floor protection equivalents
To determine the thickness required for any material
when either the k or r values are known:
T
= Thickness of material in inches
M
K
= K value of desired material
M
T
= Minimum listed thickness
L
Example: Micore CV230 is to be used for the floor pr otection. How thick must this material be?
The following formulas give the means of determining
minimum thickness required of alternate materials.
Using the k formula:
Desired thickness k value of desire Minimum thickness
of the alternate = material (per inch) x of listed
material k value of listed material
TM (inches) = K
material (per inch)
M
x T
L
1.28
T
(inches) = 0.43* x 1”
M
1.28
Answer using k = 0.34 x 1” = 0.34 = 3/8”
3/8” thickness Micore will be required.
Using the r formula:
TM (inches) = 0.78 x T
r
M
L
TM (inches) = 0.78 x 1”
2.33*
Answer using r = 0.34 x 1” = .034 = 3/8”
3/8” thickness Micore will be required.
At times it is important to know what combination of
materials are acceptable for use as floor pr otection. T he
“R values” are used to determ ine acceptable combinations of materials because “R values” ar e additive where
r and k values are not.
“R value” = 1 = r x thickness of material used
k
ALTERNATIVE FLOOR PROTECTION MATERIALS
Listed Values Min. Thick
Material k
(per inch)r (per inch)
T
L
Millboard 1.28 0.78 1”
Alternative Values Min. Thick
Materials k
(per inch)r (per inch)
T
L
Wonderboard 1.92 0.56 1 1/2”
Common brick 5.00 0.20 3 7/8”
Cement mortar 5.00 0.20 3 7/8”
Ceramic tile 12.5 0.08 9 3/4”
Marble 11.0 0.09 8 5/8”
Micore CV230
0.43 2.33 3/8”
(U.S. Gypsum)
Ceraform 126
0.27 3.70 1/4”
(Johns-Manville)
Example: Given that the required “R value” for a suitable
floor protector used must be equal to or greater than:
“R” = r x T
= 0.78 x 1” = 0.78.
L
PAGE 5
Page 6
PLANNING YOUR INSTALLATION
Clearances to combustibles are determined from testing to applicable standards for allowable heat transfer. The clearances allowed as shown here, do not take into account operation
or serviceability requirements.
CLEARANCES
Profile
20 FS and Profile 30 FS - Standard residential
or manufactured ( mobile) home installation. T hese appliances require the following minimum clearances to combustibles:
MINIMUM CLEARANCES TO COMBUSTIBLES
Profile
! Clearance to
20 FS
Combustibles
Manufactured (Mobile) Home
or Residential Installation
Horizontal Flue – Directly Through Wall
Interior Vertical
Flue
inch / millimeter inch / millimeter
A - Sidewall to unit ♦4” / 102 mm ♦4” / 102 mm
B – Backwall to unit 1” / 26 mm 9” / 229 mm
C – Sidewall to unit
Corner
D – Max. Depth of
Alcove
E – Flue to Wall 3” / 77 mm 3” / 77 mm
♦ Measured to fuel hopper lid in alcove.
• Minimum Alcove Measurements - Height 48” / 1220 mm
1” / 26 mm 1” / 26 mm
•24” / 610 mm •24” / 610 mm
Width 31” / 788 mm
Rear Wall or Alcove - Profile
Corner - Profile
20 FS and Profile
20 FS
30 FS
Profile
▪
30 FS
Clearance to
Combustibles
Manufactured (Mobile) Home
or Residential Installation
Horizontal Flue – Directly Through Wall
Interior Vertical
Flue
inch / millimeter inch / millimeter
A - Sidewall to unit ♦6” / 153 mm ♦6” / 153 mm
B – Backwall to unit 1” / 26 mm 9” / 229 mm
C – Sidewall to unit
Corner
D – Max. Depth of
Alcove
E – Flue to Wall 3” / 77 mm 3” / 77 mm
♦ Measured to fuel hopper in alcove.
• Minimum alcove measurements - Height 48” / 1220 mm
1” / 26 mm 1” / 26 mm
•16” / 407 mm •16” / 407 mm
Width 38” / 966 mm
! Minimum clearances specified may not allow for
ease of operation and maintenance (please take
this in to account when planning the installation).
If installed to the minimum clearances, removal of
the appliance may be necessary for servicing.
Corner - Profile
30 FS
PAGE 6
Page 7
PLANNING YOUR INSTALLATION
Clearances to combustibles are determined from testing to applicable standards for allowable heat transfer. The clearances allowed as shown here, do not take into account operation
or serviceability requirements.
MASONRY AND ZERO CLEARANCE
FIREPLACES
The model Profile
30 INS is approved for installation
into a solid fuel burning fireplace, either a mas onry fireplace or an approved factory-built / zero clearance fireplace (see pages 18 and 19 for additional infor mation on
venting).
Dimensions Into a Fireplace
Height 20 1/8” / 512 mm
Width @ Front 32” / 814 mm
(extends back 1 ½”)
Width @ back 24 5/8” / 626mm
Depth 17 ¾” / 452 mm
HEARTH REQUIREMENTS / FLOOR PROTECTION
Profile
The area directly in front of the Profile
30 INS
30 INS must be
protected by a noncombustible material or a fireplace
hearth or hearth extension as follows:
Combustible flooring must be protected by noncombustible material in Canada and 10 millimeter (3 / 8
inches) millboard or equivalent non-combustible in
U.S. extending beneath the heater and to the front as
indicated or to the nearest p ermitted combustible material. See page 5 for requirements when using alternate material as hearth extension.
The protected area must extend 6” to the front of the face
of the Profile
30 INS.
MINIMUM CLEARANCES TO
COMBUSTIBLES
inches / millimeters
A - Insert to side wall 6” / 153 mm
B - Insert to side trim 1” / 26 mm
C - Hearth extension 6” / 153 mm
D - Insert to mantel 18” / 458 mm
E - Insert to top trim 1” / 26 mm
CAUTION: The fireplace in which the Profile 30
INS is to be installed must be thoroughly cleaned if
it has been used to burn wood or synthetic logs.
Have the chimney and all inside surfaces of the
fireplace brushed and vacuumed so that no soot,
embers, or loose combustion deposits can be
drawn into the heat circulation blower and blown
into the living area. If any portion of the chimney
system shows signs of structural or mechanical
weaknesses, such as: c rac k s , leaky joints, corroded
or warped surfaces, the faulty portion must be repaired or replaced prior to installing this appliance.
IMPORTANT: When installing the Profile
30 INS
into a factory built fireplace, the firebox m ust accept
the insert without modification other than removing
bolted or screwed together pieces such as smoke
shelf / deflectors, ash lips, screen or door tracks
and damper assemblies. Any fireplace component
which is removed m ust be retained so they can be
reinstalled to restore the fireplace to its original operating condition. The removal of any part must not
alter the integrity of the outer shell of the preengineered fireplace cabinet in any way.
Top View
Side View
PAGE 7
Page 8
PLANNING YOUR INSTALLATION
MANUFACTURED (MOBILE) HOME INSTALLATION
Freestanding Models – Profile
20 FS and Profile 30
FS
In addition to the standard installation instructions, the
following instructions may be required by local, state or
federal building codes:
• Stove must be permanently bolted to the floor.
• An outside air inlet must be provided f or combustion
and be unrestricted while unit is in use.
• Stove must be permanently electrically grounded to
the steel chassis of the hom e. The location selected
for ground attachment to the stove m ust be dedicated
for this purpose.
• See pages 12 through 17 for additional infor m ation on
venting requirements.
• Do not install appliance in a sleeping room.
• The structural integrity of the manufactured home
floor, walls, ceiling and roof must be maintained.
NOTE:The grounding of this product, at installation,
must comply with NFPA-70 standards, CSA
C22.1 in Canada, as well as any local codes.
Models – Profile
20 FS and Profile
30 FS
MANUFACTURED (MOBILE) HOME EXHAUST VENT
PIPE INSTALLATION GUIDELINES
Use only listed type “PL” pellet vent pipe. Pipe should
extend at least 3 feet above the part of the roof through
which it passes. The top of the pipe should be at leas t 2
feet above the highest required elevation of any part of
the manufactured (mobile) home within 10 feet of the
pipe.
If the exhaust vent exits the manufactured (mobile)
home at a location other than the roof, and exits at a
point 7 feet or less above the ground level on which the
manufactured (mobile) home is position a guard or
method of enclosing the pipe shall be provided at the
point of exit for a height of up to 7 f eet. The openings, if
any, in this guard shall not allow a 3/4” rod to pass
through. A 1/2” rod could pass through but should not
be able to touch the pipe when inserted through the
opening a distance of 4 inches.
PAGE 8
Page 9
INSTALLATION
REMOVING APPLIANCE FROM PALLET
1. After removing the pack aging from the stove, lif t the
hopper lid, and remove all pre-packaged items that
were shipped in the hopper. Next, open the stove
door and remove all pre-packaged items.
2. Using a 7/16” socket or open end wrench, remove
the bolts which secure stove to pallet. The bolts are
located on the underside of the wooden pallet.
Remove the three bolts from underneath the pallet.
NOTE: Bolts may be used in manufactured (mobile)
home installation to permanently secure stove to floor
(see previous page).
INSTALLATION CHECK LIST
It is strongly recommended that you have an authorized
Lennox Hearth Products dealer install your stove. If you
install your stove yourself, you should review your installation plan with an authorized Lennox Hearth Products
dealer.
Check list:
Check off each item as you proceed with the installation
process.
"
Read the ENTIRE stove installation section first
"
Read the Insert or Freestanding section (whichever
applies).
"
Determine the appropriate measurements and locations for your installation.
"
Follow the general installation directions under Stove
Installation and the installation section appropriate to
your stove.
"
Be sure to pre-fit all items bef ore you install, fasten,
or set up the stove permanently.
Prior to lighting your stove:
"
Review the safety precautions section.
"
Review the pellet fuels section.
"
Review the Operating Instructions.
"
Follow the Operating Instructions.
"
Plug power cord connector into corresponding connector on the back of appliance ( see illustrations on
page 11 showing connector locations).
Note: Profile
30 INS – Route power cord behind side
surround panel.
After you have begun operation of your stove:
"
Review the routine cleaning / maintenance information.
"
Enjoy the warmth from your new Lennox Hearth
Products pellet stove!
It is important to level the appliance. In some installations such as a recess ed firebox floor (if the existing fireplace floor is lower than the hearth), install the 2 leveling
bolts (1/4-20 x 3” long) into the threaded holes at the rear
base of the Profile
30 INS. Adjust bolts until appliance is
level.
INSTALLING SURROUND ASSEMBLY - Profile
30
INS (to be done after venting system is installed)
This appliance comes with a set of m etal panels that enclose the fireplace opening when fitted together. There is
also a trim assem bly that frames the surround assem bly
to give it an attractive finished appearance. Put the surround assembly together according to the following instructions (ref. see illustration on page 44).
1. Remove panels from package.
2. Open the hopper lid on Profile
30 INS so it is out of the
way for when panels are installed.
3. Install the control board onto the right side panel (with door)
using the TEK screw (#8 x ½”) provided.
4. Position the power cord s o that it will be behind either
the right or left side surround panel when they are installed.
5. Install right side sur round panel onto right side of the Pro-
file
30 INS body by sliding the 2 flanges on side of panel
into corresponding slots on the Profile
6. Connect the wiring harness from the Profile
corresponding connector on control board.
7. Loc ate dam per rod on lef t side of the Prof ile
30 INS.
30 INS into
30 INS. Rotate angled arm of rod so it is pointing down. Remove
damper knob and set aside.
8. Install the left-hand panel onto the lef t side of Profile
30 INS body by sliding the 2 flanges on side of panel into
corresponding slots on the Profile
30 INS.
9. Reach behind lef t surround panel and rotate damper
arm so that end is inserted into the upper right hand
slot of left surround panel (see illustration on page 10,
Profile
30 INS).
10. Reinstall damper knob by threading it onto end of
damper rod.
11. Set the top surround panel in place over the two s ide
panels. Position the 2 tabs on bottom of top surr ound
panel so they slide into corresponding clips on the
Profile
30 INS. Connect the top surround panel to the
side panels by pressing pins from side panels into
corresponding holes on top panel.
12. Remove the surround trim from its packaging. Assemble it together using the c orner keys (“L” shaped
brackets) provided. Slide assem bled trim over the top
surround panel and slide it down over the side panels.
13. Push the Profile
30 INS back into place so the sur-
round is flush with the face of the hearth.
PAGE 9
Page 10
INSTALLATION
g
Profile
illustrated below and explained on page 9 (see, Installing Surround Assembly – Profile
30 INS (Only) – Install damper rod knob as
30 INS).
Install Damper Knob during Surround Installation (see
page 9)
Damper Locations
See ‘Opening Side Panels’, page 30 for instructions on
opening the side panels for models Profile
Profile
30 FS. See ‘Installing Surround Assembly’ for
20 FS &
instructions on side surround panel access for model
Profile 30 INS.
CLOSED
Fig. A
For initial setup, push the damper all the way in (when
facing the front of the stove, in is to the center of the
stove, and out is away from the center of the stove) and
slowly pull back three to four notches (see figure B).
This setting should provide an adequate air to fuel r atio
for most installations.
OPEN 4 NOTCHES
Profile
20 FS - The damper is located behind the right-hand
side panel.
Profile
30 FS - The damper is located behind the lef t-hand
side panel.
Profile
30 INS - The damper rod is located on the left sur-
round panel.
Damper Adjustment
It is very important to preset your damper prior to burning your pellet stove.
The damper plate contains nine notc hes spaced in 1/8”
increments that aid in positioning (see figures A & B).
Fi
. B
PAGE 10
Page 11
INSTALLATION
THERMOSTAT INSTALLATION:
NOTE: Always Disconnect Power Before Performing The Thermostat Installation.
A 24 volt wall thermostat and 20 feet of 18- gage thermos tat wire is included in your stoves acces sory package. It is recommended that the thermostat and thermostat wire be installed by an authorized Lennox Hearth Products dealer.
Installation Steps:
1. Unplug stove power cord from the wall outlet.
2. Locate the thermostat terminal block (see illustrations below).
3. Loosen the two terminal screws on the terminal block and remove the jumper.
4. Connect the two wires from your therm ostat to the term inals (one per term inal) . Ens ure that the pur ple wires from the
harness remain connected to the term inal block and tighten the terminal sc rews. Make sure the wires are firm ly connected to the thermostat.
5. Plug in the stove and you are ready to operate with your thermostat!
NOTE: If the wall thermostat provided is not used, the jumper is required for the stove to operate.
Model: Profile
30 FS
Model: Profile
30 INS
NOTE: Also see page 35 for additional information on
terminal blocks.
PAGE 11
Model: Profile
20 FS
Page 12
INSTALLTION
VENTING REQUIREMENTS
It is recommended that only an authorized dealer install
your pellet stove. The specified installation r equirements
must be followed to ensure conformity with both the
safety listing of the appliance and local building codes. All
clearances, installation instructions and precautions
specified by the vent manufacturer must be followed.
Selecting a Location (Freestanding Models)- Review
the appliance clearance requirements bef or e ins talling the
venting system (see page 6). Position the appliance far
enough away from walls to allow adequate room for
servicing. Choose the appliance location with the least
amount of interference with the house fram ing, plumbing,
wiring, etc.
Preferred Vent Configuration – For the best performance, we recomm end a vent run design which runs vertically and terminates above the roofline. This design will
allow natural draft to improve the flow of f lue gases and
will aid in combustion and stove performance.
Type of Pipe – This stove requires type “PL” (pellet vent
pipe, sometimes referred to as “L-Vent pellet vent”),
which conforms to UL standard 641. Connect the pellet
vent pipe or the “tee” to the flue collar using a minimum of
three screws and seal as specified in “Pipe / Liner Joint
Requirements” on this page. Do not use class B gas chimney or single wall chimney as a substitute.
Size of Pipe -These pellet appliances are approved for
use with the following vent sizes: 3” / 75mm standard, or
4” / 100mm (see page 14 - for determining correct size
vent). Use a 3” / 75mm to 4” / 100mm adapter (Cat. No.
14M81) or a 3” / 75mm to 4” / 100m m “tee” in order to run
4” / 100mm pipe.
Offsets - In every installation, a single or double clean-out
“tee” is recommended f or every ninety-degree offset (this
tee will help collect ash residue and will allow for routine
cleaning without the need to disconnect sections of pipe).
Horizontal Runs - The maximum total horizontal run
must not exceed 10 feet (3.1 meters).
Horizontal run of pipe requires 1/4” / 7 mm rise per foot.
Pipe Clearances / Requirements – See pipe manuf ac-
turers instructions for installation of venting components
and clearances. Follow pipe manufacturers installation
precautions for passing pipe through a combustible wall
or ceiling (i.e. use an approved thimble).
Notes:
Pellet vent pipe requires 3” / 75mm clearance from outside of pipe unless otherwise specified by v ent manufacturer (all diameters: 3” / 75mm and 4” / 100mm).
A support bracket should be installed every 4’ (1.2m) of
pellet vent pipe on the exterior wall of the hous e unless
otherwise specified by vent manufacturer.
Pipe / Liner Joint Requirements - All pipe joints must be
secured with a minimum of 3 screws. ALL horizontal
joints must be sealed gas tight. Use RTV silicone with a
rating of at least 570° F (969° C), or Interam to provide a
complete seal at the flue collar and on all joints.
Connection to Masonry Chimney through a Wall
(Freestanding Models) - Be sure to verify the constr uc-
tion of a masonry chimney, as it may have combustible
framing.
The use of single wall flex or rigid 24 gage stainless steel
pipe as a liner is approved.
Connection to an Existing Class A Chimney (Free-
standing Models) - A chimney adapter can be used to
make the connection from 3” / 75m m or 4” / 100mm pellet
vent pipe to existing UL chimney system. Verify with the
pipe manufacturer that your pipe brands will interconnect.
The use of single wall flex or rigid pipe (24 gage stainless
steel) as a liner is approved.
Note: Offsets and horizontal runs accumulate fly ash and
soot which reduces the exhaust flow and performance of
the stove.
Total Offsets in venting system should not exceed 270°
total in direction change.
Direct-Vent Installations (Horizontal): On all direct-vent
installations (short, horizontal runs with no vertical pipe);
care should be taken when choosing a location for terminating the vent. It is not recommended to directly vent the
exhaust on the prevailing wind side of the house. It is recommended that when an appliance is vented directly
through a wall, a minimum of 8’ (2.5m) of vertical pipe
should be installed to create som e natural draft. This will
reduce the possibility of smoke or odor entering the
dwelling during appliance shutdown or loss of power.
PAGE 12
Page 13
INSTALLTION
A
A
VENT TERMINATION
Do not terminate vent in an enclosed or semi-enclosed
area such as: carports, garage, attic, c rawl space, under
a deck, porch, narrow walkway, closely fenced area, or
any location that can build up a concentration of fumes
such as a stairwell, covered breezeway etc.
Vent surfaces can get hot enough to cause burns if
touched. Adults should supervise children when they are
in the area of a hot stove. Non-com bustible shielding or
guards may be required.
Termination Cap: The termination of the outside chimney of the pellet stove shall be located in accordance with
the following:
A. Higher than 3’ (.92m) above any forced air inlet (air
conditioner, etc.) located within 10’ (3m).
B. Not less than 4’ (1.2m) below, 4’ (1.2m) horizontally
from or 1’ (3.1m) above any gravity air inlet (door,
window, etc.) which flue gases could re-enter the
dwelling.
C. Not less than 2’ (.6m) from combustible materials
such as an adjacent buildings, fences, protruding
parts of the structure, roof overhang, plants and
shrubs, etc. and not less than 7’ (2.1m) above gr ade
when located adjacent to the public sidewalks (access). The final termination of the exhaust system
must be configured so that flue gases do not jeopardize the safety of people passing by, overheat
combustible portions of nearby structures or enter the
dwelling.
D. Not less than 3’ (.92m) below an eave (maximum
overhang of 3’ (.92m) or any construction that projects more than 2” (51mm) from the plane of the wall.
E. The distance from the bottom of term ination to grade
is 12” (305mm) minimum. This is conditional upon
plants and nature of grade surface: Be careful to
choose a location for the vent term ination which does
not expose people or shrubs to high heat from the
exhaust gases. The exhaust gases are not hot
enough to ignite grass, plants and shrubs located in
the vicinity of the termination although they should be
a minimum of 3’ (.92m) away. The grade s urface under the termination must not be a lawn.
F.
Since sparks may escape from the exhaust pipe of
any stove, use caution when positioning the vent pipe.
Refer to pipe manufacturer’s instructions when installing and terminating the exhaust. The vent pipe
should be horizontal and never run the pipe in a
downward direction (recommend a ¼” (7mm) rise
per foot horizontal).
Chimney Height Requirements
The vent termination height required is 12” minimum
above the roof penetration point as illustrated below (Ref.
National Standard, NFPA 7-4.1). Check with your local
building official for additional requirements for your area.
REQUIRES A
LISTED TERMINATION CAP *
12” MIN
TERMINATION MUST BE
T LEAST 12” (305mm)
BOVE THE HIGHEST
POINT WHERE IT PASSES THROUGH THE ROOF
SURFACE.
Manufactured (Mobile) Home
Chimney Height Requirements
The chimney must extend 3’ (.92m) above the level of
roof penetration and a minim um of 2’ (.61m) higher than
any roof surface within 10’ (3m) (see below). Check with
your local building officials for additional require ments for
your area.
TOP OF FLUE MUST BE 3’ HIGHER THAN
REQUIRES A LISTED
TERMINATI
N
AP *
TOP OF FLUE MUST BE 2’
HIGHER THAN ANY PART OF
ROOF WITHIN 10’ HORIZONTAL
To pass inspection in nearly any jurisdiction, the chimney
must meet both safety and exhaust flow requirements.
The (3’ by) 2’ by 10’ rule applies to both masonry and
factory built chimneys.
* Ref. NFPA 7 – 4.1.2, Vents installed with a listed cap shall
terminate in accordance with the terms of the cap’s listings.
Notes:
• It is not recomm ended to terminate exhaust vent on the
prevailing wind side of the house.
• It is not recommended using a termination cap with a
screen (fly ash can collect in a screen resulting in
blockage).
PAGE 13
Page 14
INSTALLATION
DETERMINING SIZE OF PIPE TO INSTALL
To determine what diameter pipe to use in an installation (3” or 4”), firs t find the “ equivalent pipe length” using the f ollowing guidelines, then plot this figure and the altitude on the chart.
Fill out the installation chart, and calculate your total equivalent pipe length. After you have the total equivalent pipe
length, use the Pipe Selection Chart below to determine if your installation requires 3” or 4” exhaust pipe
.
INSTALLATION CHART
Type of
Pipe
90o
Elbows /
Tee (A & G)
o
45
Elbows (C)
Horizontal
(B & F)
Vertical
(E)
# of Elbows
or Feet of
pipe
Equivalent
Feet
x 5 Ft. (1.5m)
x 3 Ft. (1m)
x 1 Ft. (.3m)
x.5 Ft.
(.15m)
Total
Equivalent
Feet
A- 90 Degree Elbow E- 8’ Vertical Pipe
B- 1’ Horizontal Pipe F- 2’ Horizontal Pipe
C- 45 Degree Elbow G- 90 Degree Tee
D- Standoff Braces
H- Wall Thimble
NOTE: All equivalent pipe styles shown to the right are
standard for all freestanding models.
SAMPLE INSTALLATION CHART
Type of
Pipe
90o
Elbows /
Tee (A & G)
o
45
Elbows (C)
Horizontal
(B & F)
Vertical
(E)
# of Elbows
or Feet of
pipe
2 x 5 Ft. (1.5m) 10 (3m)
1 x 3 Ft. (1m) 3 (1m)
3 x 1 Ft. (.3m) 3 (1m)
8 x .5 Ft. (.15m) 4 (1.2m)
Equivalent
Feet
PIPE SELECTION CHART
Total
Equivalent
Feet
Total = 20
PAGE 14
Page 15
INSTALLATION
INSTALLING YOUR FREESTANDING PELLET STOVE
Standard Horizontal Exhaust Installation
1. Locate the proper position for the listed type “PL” wall
thimble. Avoid cutting wall studs when installing your
pipe. Use a saber saw or keyhole saw to cut the
proper diameter hole through the wall to acc ommodate the wall thimble. Use extrem e caution to avoid
cutting into power lines within the wall of the home.
The hole size will depend on the brand of pellet vent
that you are using. Install the wall thimble in the hole.
ALL INTERLOCKING PIPE CONNECTIONS WITHIN THE ROOM MUST BE SEALED W IT H RTV AND
SECURED WITH A MINIMUM OF 3 FASTENERS
PER CONNECTION.
2. Position the stove approximately 12” (.3m) from the
wall on the floor pad. Push listed type “PL” pipe
through wall thimble. Squeeze a bead of high temperature silicone (RTV) s ealer around the end of the
machined portion of the 3” (76mm) pipe connector
on the back of the stove. Firm ly push on a section of
listed type “PL” pipe until inner pipe liner pushes into
the bead of RTV sealer.
4. Install listed type “PL” 45 degree elbow with rodent
screen or cap (optional) on outside end of pipe. The
rodent screen should be no less than 1/2” (13mm)
mesh and may clog with soot and ash if left unattended during the burn season.
NOTE: The end of the exhaust pipe must extend a
minimum of 12” (.3m) from the outside of the building.
5. If the installation includes a source of outside combustion air; cut a separate hole through the wall for
the fresh air tube. This tube s hould be 1-5/8” (42mm)
[min.] diameter, steel only. Connect outside air pipe
to air inlet on stove. This tube must be terminated
with a 90 degree elbow or hood.
NOTE: Combustion air may also be drawn from a
vented crawl space under the home. All joints for c onnector pipe are required to be fastened with at least
three screws. If vented horizontally, joints shall be m ade
gas-tight in a manner as specified on this page (see
instruction #1). Install vent at clearances specified by
the vent manufacturer.
3. Push the stove (with pipe attached) towards wall.
Pipe will go through the wall thimble. Do not pos ition
the back of the stove closer than 1” (25m m ) f rom the
wall.
Note: Greater back clear ance will improve the serviceability of the stove.
PAGE 15
Page 16
INSTALLATION
Standard Horizontal Installation Configurations
Profile
30 FS*
Corner Through the Wall
Profile
20 FS *
Corner Through the Wall
Profile
20 FS and Profile
Parallel Through the Wall
30 FS
* If you vent to the furthest wall, the vent pipe must maintain a 3” clearance parallel to the other wall.
PAGE 16
Page 17
INSTALLATION
Standard Vertical Installation Configurations
Models: Profile
20 FS and Profile
30 FS
These freestanding models may be connected to an
existing flue or by installing listed type “PL” vent pipe. If
a liner is run all the way to the top of the existing chimney, the existing flue should be sealed with a steel plate.
Start a vertical run with a Tee at the back of the stove.
Other options are illustrated below. Note: See page 13
for Vent Termination Requirements
Preferred Instal lation – V erti cal V ent Through the Roof
This venting configuration allows for the best stove
performance. The vertical pipe promotes natural draft
and with the chimney inside the dwelling, the flue
gases stay warm, thus rising at a consistent rate.
PAGE 17
Page 18
INSTALLATION
Standard Installation Configurations Into and Existing Fireplace – Model: Profile
IMPORTANT- Make sure the chimney and firebox are clean and free of soot and ashes before installation begins. Fail-
ure to do so may result in the transfer of soot into the room by way of the convection fan.
30 INS
Venting Into an Existing Chimney
The Profile
30 INS may be installed into a masonry or
factory built fireplace as illustrated on this page. When
installing into a masonry chimney, it is recommended
that the exhaust vent be extended to the top of the
chimney as shown on the following page. However, if
the vent pipe does not extend to the top of the chimney,
the starter pipe must extend a minimum of 18” above
the damper. You must seal the dam per ar ea so that the
air / exhaust in the chimney cannot communicate with
the air in the fireplace firebox (this is a positive flue connection. See the following instructions for one method of
sealing flue).
Direct Connection (Positive Flue Connection)
Installation into a Masonry Fireplace without a full reline
– Profile
The Profile
30 INS
30 INS does not require a full reline when
installing into a masonry fireplace ( however it is recom mended to ensure proper drafting of the appliance). As
a minimum the vent connector from the insert must extend a minimum of 18” above the damper and the
damper area mus t be sealed to prevent dilution air from
entering the chimney which will affect proper draf ting of
appliance.
Note: Sealing the damper area so that the air / exhaust
in the chimney cannot communicate with the air in the
fireplace firebox is called a “Direct Connection” or a
“Positive Flue Connection”. See the following instructions for acceptable methods for sealing chimney throat.
Positive Flue Connection Methods
A qualified installer should evaluate the existing fireplace to determine the best method for achieving a
positive flue connection between the flue extension
(starter pipe) and the chimney. The most common
method for achieving a positive f lue connection in masonry fireplaces is to secure a seal- off plate in the fireplace throat using masonry screws. Other acceptable
methods include packing noncombustible material
around vent pipe or using a flue adapter. Whatever
“seal off” method is us ed must effectively seal the area
to prevent dilution air to enter the chimney.
PAGE 18
Page 19
INSTALLATION
INSTALLING PROFILE 30 INS (CONTINUED)
IMPORTANT- Make sure the chimney and firebox are clean and free of soot and ashes before installation begins. Fail-
ure to do so may result in the transfer of soot into the room by way of the convection fan.
VENT TERMINATION WHEN SINGLE WALL LINER IS
USED.
A single wall liner is not designed for exposure to the elements. A section of pellet vent pipe is required as illustr ated
below.
PAGE 19
Page 20
CARE AND OPERATION
CONTROL BOARD OPERATION
Stove On / Off Button – This button will turn your
stove on or off while in Manual or Automatic m ode (s ee
page 23 for details). The green on / of f light at the top
of control board will indicate the on / off status.
Heat Output Button – The heat output button has
three selection settings, Low, Medium and High.
Pressing the button will scroll the red indicator lights
from Low to High. The button controls the pellet f eed
and combustion airflow simultaneously. The control
board is preset to provide the optimum r atio of fuel and
air at each setting. Settings can be changed at any
time but will only take affect af ter the start-up cycle is
complete. Each press of the Heat Button will increase
the heat output, and will scroll to the lowest setting after
reaching the maximum setting.
Blower – The blower button operates the convection
fan. This will change the flow of hot air into the room.
Three choices are available Low, Medium, and High.
When the Blower Button is pr essed the yellow indicator
light will scroll to Low, Medium, or High. NOTE: W hen
running your stove on high heat output, the control
board will not allow you to select the low blower speed.
This is a safety precaution to protect against overheating. Blower settings can be changed at any time, but
will only take affect after the start-up cycle is complete.
Fault Mode – The control system automatically monitors
the flame using a photoeye located near the pellet feed
tube. If the stove runs out of pellets the control board
automatically goes into a “fault” status. The control board
will initiate the shut down cycle and safely shut down the
stove leaving it in the “fault” mode. The on / off indic ator
light near the top of the control board will flash rapidly
when in this mode. After ref illing the hopper with pellets,
press the Start Button. If a therm ostat is not being used
the stove will go into the start-up cycle. If a thermostat is
being used the stove will go into the start-up cycle if the
thermostat is in the demand m ode. If the thermostat is in
the stand-by mode when the fault is cleared, the stove will
remain in the stand-by mode until it closes again.
illumination of an LED labeled “Calib.” Pressing the Calibration Button for the first time will initiate the fuel feed trim,
where one red “Heat” LED will illuminate to indicate the current trim status (factory set at ‘0’). The f uel feed rate may
now be increased by pressing the Heat Button and decreased by pressing the Blower Button. Each increment
from the ‘0’ position is +/- 5%, with a total trim r ange of +/20%. To exit calibration mode without adjusting the combustion air (see Combustion Air Trim below), press the
Calibration Button two times. The new fuel feed setting will
remain in mem ory and can only be changed by repeating
the above procedures.
* It is important to note that changing the fuel feed trim
WILL affect the time of the initial fuel feed dump during
start-up. The start-up f uel dump is factory set at 1 m inute
and 50 seconds. Each increm ental change in the fuel feed
trim changes the start-up time by +/- 6 seconds.
Combustion Air Trim – Pressing the Calibration Button for
the second time will initiate the combustion air tr im, where
one yellow “Blower” LED will illuminate to indicate the current trim status (f actory set at ‘0’). The c ombus tion air flow
may be increased by pressing the Heat Button and decreased by pressing the Blower Button. Each increment
from the ‘0’ position is +/- 5%, with a total trim r ange of +/20%. Press the Calibration Button for a third time to stor e
the settings into memory and exit calibration mode. The
new combustion air trim settings will rem ain in m e m ory and
can only be changed by repeating the above procedures.
NOTE – It is recommended that the damper be used to
fine-tune your stove to your particular fuel and installation
configuration (see page 10).
Control Board
Calibration Mode – Located behind the swing down
door at the bottom of the control board is a button labeled “Calibration.” Pressing the Calibration Button
enters the control board into “Calibration Mode,” where
adjustments of up to +/- 20% (increments of 5%) can
be made to the fuel feed and the combustion blower.
Fuel Feed Trim – It is recommended that you contact
your authorized Lennox Hearth Products dealer before
adjusting the Fuel Feed Trim. The size and density of
pellet fuels varies widely among pellet manufacturers
and has an impact on the fuel feed rates of your pellet
stove. Pressing the Calibration Button will enter the
control board into calibration mode, indicated by the
PAGE 20
Page 21
CARE AND OPERATION
A
CONTROL BOARD CONTINUED…
Note: The control board is equipped with an internal memory which will recall the last setting and
mode the stove was in prior to loss of power. Because we individually check each stove prior to
packaging, one of the two scenarios will appear
when you first plug in your stove.
1). The Green LED at the top of the control board will
illuminate and the blowers will be running. This is a
standard cool down mode and will last no longer
than ten minutes. This happens dur ing testing when
the stove is turned off (which initiates cool down
mode) and then is unplugged.
2). The Green LED at the top will illuminate and the red
and yellow LED’s will illuminate on the control board,
indicating that the stove is in the run mode. This
happens during testing if the stove is unplugged
without first turning the control board off ( the control
board remember s its last setting, which was the run
mode).
If your stove follows that described in number 2 above,
simply press the ON / OFF button once to turn the
stove off, this will initiate the cool down mode. The
stove can be restarted at any time during the cool down
mode by pressing the ON / OFF button once.
Start-up Sequence of Events
1. Fault time delay is initiated (14 minutes 15 sec-
onds).
2. Fuel feed rate of 100% for 1 minute 50 seconds
(when trim left at fact ory setting of 0) auger trim set-
ting ranges from 1:26 to 2:14 depending on -4 to +4
respectively.
3. Combustion fan operation starts (medium range
voltage).
4. Convection fan operation starts (medium range
voltage).Power LED is activated (steady green).
6. Igniter operation activated (line voltage).
7. Photoeye looks for flame (flame dominance
scheme).
8. * If needed second & third fuel dum ps are available
at predetermined time deliveries (4 minutes & 6
minutes after initial).
Flame Detection Sequence of Events - This is what
happens after flame has been detected.
! Happens within the Start-up Time Delay sequence.
! 0 to 1 minute no fuel feed.
! Flame settles.
! Bed of embers built.
! 1 minute mar k: Fuel Feed rate 20% for 4 minutes
15 seconds (1 second on / 4 seconds off).
! 2 minute mark: igniter turns OFF / convection
blower = panel setting.
! 5 minute 15 seconds mark: combus tion f an = panel
setting / LED indicator still active.Start-up Time
delay ends 14 minutes 15 seconds after pushing
the start button!
PHOTOEYE
PN LABEL
LOCATION
POWER
SELECT
MAIN
H
RNESS
FUSE
Calibrating Fuel Feed & Combustion Voltage
Calibration is the function
of internal software and
should be done by a qualified technician.
Access to perform calibration is behind the lower
door located on the face of
the control board. Use a
penknife to pop open door. Voltage access ports f or all c ircuits are located here as well.
Calibration is the function of internal software and should
be done by a qualified technician.
Access to perform calibration is behind the lower door located on the face of the control board. Us e a penknife to
pop open door.
Voltage access ports for all circuits are located here as
well.
Fuel Feed Trim Steps:
1. Push button “once” to access fuel feed calibration
mode.
2. Identify the current calibration setting indicated by
one RED LED bar and the word “AUGER” in red below heat control button.
3. Pus h the “HEAT” control button to adjust setting UP.
Each push raises the RED LED bar and increases
feed rate.
4. Push the “BLOW ER” control button to adjust s etting
DOW N. Each push will drop the RED LED bar decreasing feed rate.
5. Push the calibration button two more times to lock in
selected setting.
PAGE 21
Page 22
CARE AND OPERATION
Combustion Voltage Trim Steps:
1. Push button “twice” for access voltage calibration mode.
2. Identify the current calibration setting indicated by one
YELLOW LED bar.
3. Push the “HEAT” control button to adjust setting UP. Each
push raises the YELLOW LED bar & increases voltage
5%.
4. Push the “BLOWER” control button to adjust setting
DOWN . Each push lowers YELLOW LED bar decreasing
voltage 5%.
5. Push the calibration button once to lock in selected results.
Fuel Delivery Rate
The feed rate button manages the fuel deliver y rate by controlling
the amount of time the auger motor will run as follows:
Profile
Profile
Profile
20 FS
Feed Rate
Setting
Low = 1 on/5.40 off 1.5 Lb.’s hr. 13,000 BTU/hr 37
Med.= 1 on/3.30 off 2.5 Lb.’s/hr. 21,000 BTU/hr 22
High = 1 on/1.75 off 3. 8 Lb. ’s/hr. 32,000 BTU/hr 15
Feed Rate
Setting
Low = 1 on/4. 50 of f 1.7 Lb.’s/hr. 14,000 BTU/hr 48
Med.= 1 on/1.90 off 2.6 Lb.’s/hr. 22,000 BTU/hr 30
High = 1 on/1.15 off 4. 5 Lb. ’s/hr. 39,000 BTU/hr 18
Feed Rate
Setting
Low = 1 on/4. 50 of f 1.7 Lb.’s/hr. 14,000 BTU/hr 30
Med.= 1 on/1.90 off 2.6 Lb.’s/hr. 22,000 BTU/hr 20
High = 1 on/1.15 off 4. 5 Lb. ’s/hr. 39,000 BTU/hr 12
30 FS
30 INS
Auger Motor
ON / OFF Time
(seconds)
Auger Motor
ON / OFF Time
(seconds)
Auger Motor
ON / OFF Time
(seconds)
* Lb.’s per hour
fuel delivery
* Lb.’s per hour
fuel delivery
* Lb.’s per hour
fuel delivery
♦ Approximate
BTU per hour
fuel delivery
♦ Approximate
BTU per hour
fuel delivery
♦ Approximate
BTU per hour
fuel delivery
Burn
Time
(hours)
Burn
Time
(hours)
Burn
Time
(hours)
* Feed rates are approximations only. Actual feed rate will
vary depending on size, quality and length of fuel used and
variations in line voltage.
Your pellet stove can be operated in either manual
or automatic mode. The manual mode is used
when operating without a thermostat. The automatic
mode is used when utilizing a wall thermostat.
When utilizing the thermostat capability the burn
time can be extended dramatically depending on
thermostat setting. Note: It is norm al for some ash
to build up on the inner glass surf ace at the lower
burn settings.
Initial Start-Up / Empty Hopper or Feed Tube:
During an initial start-up, or in the case where the hopper
has run out of fuel, it will be necessary to prime the auger
feed system. The control boar d is set to deliver fuel for
approximately 2 1/2 minutes during start- up, which, with
a fully primed auger tube, will provide the appropriate
amount of fuel for ignition.
When f irst starting your pellet stove, it will be necessary to prime the auger tube. To prim e the auger
tube you need to first fill the hopper with pellets, and
press the ON button on the control board. W ait approximately 2 1/2 minutes and turn the control board
OFF and then back ON again. W ait an additional 2
1/2 minutes (if necessary) and continue this proces s
until fuel begins to fall into the UltraGrate. Remember, different brand fuels feed at different
rates.
Once fuel starts to enter the UltraGrate, turn the
stove OFF and then back ON. The auger tube should
now be primed and the stove should deliver enough
fuel for proper ignition. It may be necessary to follow
these procedures in the event that the hopper runs
completely out of fuel.
♦ Estimated heat input based on fuel value of 8500 BTU per
lb. of fuel.
PAGE 22
Page 23
CARE AND OPERATION
Manual Operation:
Pressing the stove on / off button initiates the s tart-up
cycle. The green on / off light, near the top of the control board, will light up to indicate the “on” status. The
fan speeds and pellet feeds are fixed during this time to
provide appropriate ignition. The Fas t-Fire igniter system will light the pellets feeding to the UltraGrate,
after about 3 minutes. The s tar t-up c ycle is in eff ect for
approximately 2 minutes after f lame is detected in the
UltraGrate. A photoeye, located near the pellet feed
tube monitors the existence of flam e. After the start- up
cycle your stove will be in the run mode. At this point
the stove will operate in the heat output and blower settings selected. These settings can be selected either
during or after the start-up cycle. Pressing the stove on
/ off button during the run mode will initiate the shut
down cycle. The on / off indicator light will turn off. The
pellets will stop feeding and the blowers will run at a
fixed speed for approximately 10 minutes. At this point
your stove is safely shut down and can ONLY be restarted by pressing the stove on / off button again.
Automatic Operation:
Your stove is capable of running in an automatic mode
with the use of a wall thermostat. NOTE: For the thermostat to control the operation of the s tove, the “on” status
must be active on the stove’s on / off button. T he thermostat will establish either a demand mode or a stand-by
mode. The thermos tat s hould be set f or the desir ed room
temperature. If the room temperature drops below the
level on the thermostat the st ove will automatically begin
the start-up cycle, as explained above in the Manual Operation section. Once the start-up cycle is completed the
stove will operate in whatever heat and blower setting you
have selected. For best operation under thermostat c ontrol, the Medium or High settings recom mended. When
the desired room temperature is reached the stove will
automatically go into the shut down cycle. The pellet feed
will stop and the blowers will continue for a controlled time
allowing safe shut down of your stove. All lights will remain
on when the thermostat is open. The heat and blower
settings can be changed at any time, but only take affect
during the run mode. When the tem perature in the room
drops to the level set at the thermostat, the stove will again
begin the start-up cycle and resume automatic operation
in the demand mode.
Lighting Procedure Without Igniter
Your pellet stove can be lit manually without using the
automatic igniter by following the procedure below. If your
stove is set up to run on a thermostat, the thermostat circ uit
needs to be closed (as if permanently in the demand
mode). The therm ostat wires should be removed from the
rear of the stove and replaced with the jumper originally
supplied with your stove. If a jumper is not available the
thermostat should be set to the highest setting. This will
keep the stove in the demand m ode. If your automatic ignition system should ever need troubleshooting, repair or
replacement, please contact your authorized Lennox
Hearth Products dealer.
1. Press the ON button on the control board.
2. Wait approximately 2 1/2 minutes while the pellets
prime the grate (the pellets will stop f eeding automatically).
3. Place a sm all amount of an approved (non-volatile) fire
starter on top of the pellets in the grate, (see your
authorized Lennox Hearth Products dealer for appropriate fire starting products). DO NOT USE FLAMMABLE LIQUIDS TO START YOUR STOVE!
4. Light the “fire starter” with a match and close the door.
5. The photoeye will detect that a flame is present and will
begin feeding pellets in approximately 2 minutes.
6. The control board will continue to go through the normal start-up cycle and the flam e should be well established within 10 minutes from the time the ON button
was initially pressed. Remember – you are now in
manual mode and heat settings should be selected to
the desired room heat level.
Turning Off Your Stove
Press the stove on / off button to initiate the shut down cycle. The pellets will stop feeding and the blowers will continue to run on a timed cycle. The stove will shut down
safely upon completion of the shut down cycle.
NOTE: If the stove on / off button is pres sed while the
thermostat is in the standby mode the stove will not
restart until the thermostat closes.
PAGE 23
Page 24
CARE AND OPERATION
DAMPER OPERATION (All models)
The damper is a plate that helps control the am ount of
airflow supplied for combus tion. W ith the dam per pushed
all the way in the airflow is at its minimum. As the damper
is pulled out, more air is allowed to flow.
It will be necessary to monitor the appearance of the
flame during the first 4-8 bags of pellets. If your flame is
smoky red / orange with evidence of soot at the top of the
flame, you need more combustion air; pull the damper
out one notch and re-evaluate the appearance of the
flame. It may be necessary to continue this process,
moving the damper one notch at a time until proper com bustion is attained (the flame s hould become yellow and
begin to “dance”). If the flame is “s hor t” at the higher burn
rates, or if the pellets are burning up in the grate before
new pellets are fed into the fire, push the dam per in one
notch and monitor the flame. Continue the process of
moving the damper one notch at a time and evaluating
the flame until proper flame appearance is achieved.
Once the damper has been properly set it should not
need adjusting unless you are changing from a prem ium
grade pellet to a standard or high ash pellet, in which
case the damper m ay need to be pulled out to help prevent the accumulation of ash in the grate.
DAMPER ADJUSTMENT GUIDELINE
Lack of Combustion Air: By opening the damper, this
will increase combus tion air delivery. Symptoms of insufficient combustion air inc lude; unburned fuel, lazy smoky
or red / orange flame, excessive ash or s oot, excessive
buildup on glass.
Contributing factors:
• High Altitude – Lack of oxygen
• Restrictive Venting (elbows, horizontal runs,
cold external chimneys, etc.).
• Dirty / Poor Quality Fuel.
Note: Excessive amounts of fly ash built-up in the grate,
clinkers in the grate or leak age of air (if the grate is not
properly seated) will starve the fire for air. See Routine
Maintenance, on page 26 for information on cleaning the
stove.
Excessive Combustion Air: By closing the damper, this
will reduce combustion air deliver y. Symptoms of excessive
air include; fuel burns too quickly (results in smoking or
smoldering pellets), white to yellow flame, etc. If the damper
is open too much, the burning pellets will lift off the grate
and fly up into the air much like popping corn does.
Contributing factor:
• Venting system providing excessive draft.
Correct Combustion Air / Proper Burn Characteristics: W hen the damper is corr ectly set, the burning pel-
lets should move (wiggle) around slightly and the flame
should be bright yellow.
AUTOMATIC SAFETY FEATURES
Power Outage:
During a power outage, the stove will shut down safely.
The stove will automatically restart when power is resumed. The solid state control board has an internal
memory that will retain heat output and blower speed
settings through voltage interruptions. A sm all amount of
smoke may leak from the top of the window glass, the
hopper and from the combustion air intak e, if the s tove is
vented horizontally with no vertical pipe. This will not persist for more than 3 to 5 m inutes and will not be safety
hazard. It may set off your smoke alarm.
Note: If the area in which you live is prone to frequent
power outages, it is recomm ended that a minimum of 8
feet (2 ½ meters) of vertical vent pipe be included in a
freestanding installation to induce a natural draft in the
event of a power failure.
Overheating:
A high temperature switch will automatically shut down
the stove if it overheats. Allow up to 45 minutes cooling
time before re-lighting. Keep enough c onvection air going
through stove to keep it cooling properly, this will ensure
long life of the stove. If the overheating continues, contact
your authorized Lennox Hearth Products dealer for more
information.
PAGE 24
Page 25
CARE AND OPERATION
FUEL
Pellet Fuel Hopper - It is recommended to open the hopper
lid by grasping it on the side as shown in the following picture.
Open Hopper Lid by Grasping the Side
Be very careful not to touch other hot areas on stove!
Clinkering - Silic a (or sand) in the f uel, along with other impurities, can cause clinkering. A clinker is a hard mass of
silica formed in the bur ning proces s. Clink ering is a f unction
of the fuel, (not the stove), but adversely affects the performance of the stove by blocking off the air pass ages in the
grate. Even P.F.I. approved pellet fuel may tend to clinker. A
clinker can be rem oved fr om the UltraGr ate and plac ed in
the ash pan with the use of the grate scraper / ash pan tool
furnished with your stove. See Routine Maintenance (on
page 26) for more information on cleaning.
Ash - The frequency of removal of the ash and maintenance
performed on the stove is directly proportional to the ash
content of the fuel and the operation duration of your pellet
stove. Low ash fuel may allow longer intervals between
cleaning, however, a stove burning high ash fuel may need
to be cleaned as often as everyday.
PLEASE NOTE: Lennox Hearth Products has no control
over the manufacturing of pellet fuel and will not be held
responsible for poor stove performance or any damage
caused by poor quality pellet fuels.
Fuel Feed Rates -
Different brands of
pellets will feed at
varying rates due to
their size and density
(length and diameter).
This may require a
slight adjustment in the
damper control (see
page 10) or the fuel
feed trim to compensate (see page 20).
UltraGrate
Fuel Specifications - Using the UltraGrate burn
system, this appliance has been designed to burn
wood residue pellets with up to 3% ash content. Agricultural pellets (i.e.… Corn, alfalfa etc.) are not permitted to be burned in the stove. Dirty fuel will adversely affect the performance of the stove.
Caution: The use of unapproved, dirty, wet and / or
high salt content fuel will void the warranty!
Wood pellets manufactured to the pellet fuels institute
(P.F.I.) certification standard are available in two
grades, Standard and Premium. The primary difference between the two is the ash content of the pellets.
The P.F.I., specification for standard gr ade & prem ium
grade residential pellet fuel is as follows:
• CHLORIDES (Salt): Less than 300 p.p.m.
• BULK DENSITY: 40 lb. / Cu. Ft. minimum
• MOISTURE CONTENT: 8% maximum
• ASH CONTENT: < 3% maximum (standard
grade) < 1% maximum (premium grade)
• FINES: 0.5% maximum through a 1/8” screen
• BTU CONTENT: Minimum 8200 BTU per
pound.
Pellet Feed / Pellet Size - The pellet feed s ystem is
designed to handle a wide range of pellet sizes up to a
maximum of 5 / 16" diameter. Different pellets may
feed at considerably different rates. You may notice a
difference in the burn if you change pellet fuel sizes.
The longer the pellet, the slower it will feed and vice
versa. If the stove will not stay burning at the minimum
fuel feed setting, those particular pellets may not be
feeding fast enough. If this happens, reduce the
amount of combustion air by adjusting the damper.
See page 10 before adjusting the damper.
Long Burn Time - When operated c orrectly, this appliance cannot be overfired. Continuous operation at a
maximum burn can, however, shorten the life of the
electrical components ( blowers , motors, and electronic
controls), and is not recom mended. Typical approved
operation would include running at the low to mid
range setting with occasional running on the maximum
setting during the coldest periods of the winter. The
blower speed control should be turned to high when
operating the stove on the high heat setting. A lower
heat setting is recommended for overnight operation
or when the room is vacated for long periods of time.
Note: See Fuel Delivery Rate on page 22 for burn
times.
PAGE 25
Page 26
ROUTINE MAINTENANCE
Unplug and Ensure Stove is Cold Before Performing Any Maintenance Work
The following areas need to be inspected and cleaned as part of routine maintenance:
ROUTINE CLEANING
Note: Stove will need to be shut off and cooled enough to
handle before routine cleaning is performed.
Always disconnect power before doing any routine
cleaning.
The following areas need to be inspected during Routine
Cleaning:
• UltraGrate (burn grate)
• Ash Slide Plate (free standing model only)
• Ash Pan
• Heat Exchange Tubes
• Photoeye Slot
• Exhaust Passages and Vent Pipe
UltraGrate (Burn Grate for All Models)
The UltraGrate s hould be inspected periodically to assure that the air holes have not become clogged with ash
or clinkers. T he UltraGrate can easily be cleaned with
the grate scraper / ash pan tool, or it can be removed for
cleaning. It is very important to monitor the ash build up
under the UltraGrate, as ex cessive am ounts of ash will
block combustion air from entering the grate, causing
pellets to pile-up in the grate. The ash build-up under the
grate is easily dumped into the ash pan by pulling out the
ash slide weekly as shown below. The grate cleaning
procedure is the same for all models.
UltraGrate
ASH PAN (Profile
20 FS and Profile
30 FS)
The ash pan will have to be emptied periodically, depending on amount of fuel consumed. The ash pan is
located in the pedestal on the Profile
20 & Profile 30. It
can be removed by turning the T-Bar latch fully counterclockwise.
Ash Pan
* (Recommended Frequency of 2 days – 2 weeks)
ASH PAN (Profile
The Profile
30 INS has two ash pans, an upper and
30 INS)
lower. They should be emptied whenever necess ary. The
upper ash pan is accessed by opening the door and sim ply lifting the ash pan out. The lower ash pan is removed
by pulling straight out using the grate scraper tool. Be
sure to dump ashes into a non-c ombus tible container. All
ash removal and cleaning should be done while stove is
cold.
Lower Ash Pan
* (Recommended Frequency of 1 day – 2 weeks)
* Inspect at minimum frequency stated until you establish a minimum frequency required for your installation (frequency
will vary depending upon fuel BTU value / ash content, usage, and misc. installation variables).
* (Recommended Frequency of 1 day – 1 week)
PAGE 26
Page 27
ROUTINE MAINTENANCE
Unplug and Ensure Stove is Cold Before Performing Any Maintenance Work
The following areas need to be inspected and cleaned as part of routine maintenance:
ASH SLIDE PLATE (Profile
20 FS and Profile
30 FS)
Ash that accumulates around the gr ate can be “dropped”
into the ash pan without opening the firebox door. Simply
pull open the ash release slide plate as shown in photo
using the grate scraper tool provided. Remove the ash
pan as shown. Note: Make sure to fully close the plates
when finished. Failure to close the ash release slide
plates completely may cause the fuel to burn poorly (due
to reduced air flow through the grate), which may then
cause pellets to “pile up” in the gr ate. Im portant: T he ash
slides must be fully closed for firebox door to close.
Ash Slide Plate
Tube Scraper
* (Recommended Frequency of 1 day – 2 weeks)
HEAT EXCHANGER TUBES (All Models)
ONLY CLEAN HEAT EXCHANGER TUBES AFTER
STOVE HAS COOLED DOWN.
1. Tube Scraper
After opening the firebox door, use the hole in the handle
of the Grate Scraper Tool to “grab” onto the rod. Using
the Grate Scraper Tool, pull the rod up and out towards
the opening of the firebox. Continue pulling until the
Tube Scraper reaches the top of the firebox. The r od is
located on the outside, above the door. Pull the tube
scraper out, then repeat 2–3 times to remove fly ash from
the heat exchange tubes.
It may be easier to clean the tubes by first rem oving the
heat exchanger baffle. Loosen the two screws holding the
baffle in place (do not fully remove). The baff le contains
keyhole slots allowing the screws to remain in plac e while
removing the baffle. T he scraper can now be pulled in a
more horizontal manner, which allows the scraper to
move more freely.
* (Recommended Frequency of 2 days – 2 weeks)
2. Cleaning Brush
WARNING: DO NOT USE BRUSH ON HOT STOVE
With tube scraper rod pulled out 2 – 3 inches, insert
brush behind tube scraper and remove ash build-up.
Clean to the left & right side of heat exchanger, between
tubes and the top of the firebox.
Clean Behind Tube Scraper
* Inspect at minimum frequency stated until you establish a minimum frequency required for your installation (frequency
will vary depending upon fuel BTU value / ash content, usage, and misc. installation variables).
* (Recommended Frequency of 2 weeks - 2 months)
PAGE 27
Page 28
ANNUAL MAINTENANCE
(To be preformed by a certified technician).
Unplug and Ensure Stove is Cold Before Performing Any Maintenance Work. Include routine maintenance with an-
nual maintenance. The following areas need to be inspected and cleaned as part of annual maintenance:
PHOTOEYE (All Models)
WARNING: DO NOT USE BRUSH ON HOT STOVE
The photoeye uses a narrow slot in the side of the feed
tube to view flame (left side Prof ile
30 FS and INS). This area should be cleaned periodi-
file
20 FS, right side Pro-
cally to prevent pellet debris build-up. Pellet debris build- up
may cause the stove to go into “fault” m ode. Use the br ush
provided (see additional Suggestion below) and thoroughly
clean the entire sidewall of the feed tube on the side where
photoeye slot is located.
Suggestion: Compressed air can also be used to remove
pellet debris from photoeye slot (use only canned compressed air such as what is commonly sold at computer
supply stores. DO NOT use an air compressor).
Clean Photoeye Slot
ASH CLEAN-OUT PORTS
Make sure stove is cold. Ash clean-out ports must be
cleaned as part of routine maintenance.
Accessing Clean-out Ports
Profile
30 Series: Loosen screws (1 per clean- out) and
lift plate out. Use an approved ash vacuum or brush to
remove ash. After cleaning, replac e clean-out plates and
tighten screws.
IMPORTANT: Clean-out cover plates must be installed when operating unit.
Profile
30 Series
* (Recommended Frequency of 2 weeks - 2 months)
EXHAUST PASSAGES AND VENT PIPE (All Models)
Inspect frequently and clean when necessary. Fly ash will
accumulate at all bends in the exhaust system. Note:
Large amounts of fly ash build-up will create a lack of
combustion air. Rem oving the clean out tee cap on vertical installations will allow an inspection of the ash build-up
in the clean out tee and will help you to decide how frequently more extensive cleaning must be performed.
Clean-Out Tee
Rain Cap
* (Recommended Frequency of 1-2 months)
Clean-outs
* (Recommended Frequency of 1-2 months)
* Inspect at minimum frequency stated until you establish a minim um f requency required for your installation (frequency
will vary depending upon fuel BTU value / ash content, usage, and misc. installation variables).
PAGE 28
Page 29
ANNUAL MAINTENANCE
Unplug and Ensure Stove is Cold Before Performing Any Maintenance Work. Include routine maintenance with an-
nual maintenance. The following areas need to be inspected and cleaned as part of annual maintenance:
(To be preformed by a certified technician).
DOOR ROPE GASKET (All Models)
The condition of the rope gasket around the door and
windows should be checked periodically and replaced or
repaired if necessary. A one-inch strip of paper may be
used to perform a test of the integrity of the door seal.
Close the door on the paper in at least eight points (see
illustration, “Door Rope Gask et”). It is norm al to f eel only
a slight amount of fric tion. The door gasket does not need
to be “tight” in all areas, since a small am ount of leakage
is not hazardous or detrimental to the performance of
your stove.
Door Rope Gasket
(check seal at points indicated)
• (Recommended Frequency of 1 year)
Checking Door Seal
WINDOW WASH (Models with one piece glass)
Periodically insert a small piece of cardboard ( a business
card) between the window trim and the window. Slide the
card back & forth a few times to clear any dust or fibers
from the window wash gap. Open the door and repeat
from the other side of the glass.
Window Wash
• (Recommended Frequency of 1 year)
WINDOW WASH (Models with three piece glass)
Periodically remove five screws which secur e the window
wash bracket to the door frame, using a 5/16” sock et. Lift
out the widow wash bracket, and set aside. Using a small
brush, sweep out all debris buildup from behind the window wash bracket. After all debris has been rem oved reattach the window wash bracket.
Remove Window Wash Bracket (5 screws)
CREOSOTE REMOVAL (All Models)
When wood is burned slowly, it produces tar and other
organic vapors, which com bine with expelled moisture to
form creosote. The creosote vapors condense in the
relatively cool chimney flue of a slow-burning fire. As a
result, creosote residue accumulates on the flue lining.
When ignited this creosote makes an extremely hot fire.
The chimney connector and chim ney should be inspec ted
at least once every two months during the heating s eason
to determine if a creosote buildup has occurred.
If creosote has accumulated it s hould be removed to reduce the risk of a chimney fire.
* Inspect at minimum frequency stated until you establish a minim um f requency required for your installation (frequency
will vary depending upon fuel BTU value / ash content, usage, and misc. installation variables).
• Continued, next page.
PAGE 29
Page 30
ANNUAL MAINTENANCE
Unplug and Ensure Stove is Cold Before Performing Any Maintenance Work. Include routine maintenance with an-
nual maintenance. The following areas need to be inspected and cleaned as part of annual maintenance:
(To be preformed by a certified technician).
Sweep Away Debris from Behind Window Wash Bracket
• (Recommended Frequency of 1 year)
SMALL AREA PAINT TOUCH-UP
The stove body is painted with a quality high-temperature
stove paint. Use only model TSPK-B Stove Paint, Catalog
# 70K99. Do not touch-up your stove with any other paint.
Using one small piece of 320 grit sand paper and lightly sand
the blemish so that the edges are “feathered” or smooth to the
touch between the painted and bare surfaces. Do not let the
sand paper gum up with paint, as this will cause scratches on
the metal surface. If there are any scratches, use 600 grit
sandpaper instead. Mask off surfaces you do not want painted.
Paint lightly over the bare surface first as this will ac t as an undercoat. Then paint over a larger area in smooth even strokes
to blend.
Profile 30 FS – Opening Side Panels
Profile 20 FS – Using a ¼” nut driver remove the #8 T EK
screw located at the front top of the panel (s ee following
picture). Reinstall screw to prevent panel from opening
accidentally!
Profile 20 FS – Opening Side Panels
#8 TEK
REAR STOVE COMPARTMENT (All Models)
The rear stove compartment should be cleaned periodically (a minimum of once a year). DISCONNECT ELECTRICAL CORD PRIOR TO CLEANING STOVE. Any
household dust, pet hair or sawdust should be vacuum ed
or wiped out of the rear compartment of the stove, room
air blower, and combustion blower (paying special attention to vacuuming out the intakes of both blowers). The
electrical components should be wiped clean.
Opening Side Panels
Profile 30 FS - Using a 5/16” nut driver remove the screw
from underneath the side panel at the front edge. Reinstall screw to prevent panel from opening accidentally!
* Inspect at minimum frequency stated until you establish a minim um f requency required for your installation (frequency
will vary depending upon fuel BTU value / ash content, usage, and misc. installation variables).
PAGE 30
MOTOR LUBRICATION
The blowers are permanently lubricated by the manuf acturer. Do not apply oil to any part of the blower, doing so
may cause damage.
Page 31
SPECIFICATIONS
- Profile 20 FS
Approx. Sq. Ft Heat
Capacity ~1500 - 1800 sq. Ft.
Flue Size 3” Rear
Width, Overall 23”
Depth, Overall 22 3/4”
Depth, Overall w / 3” tee 28 1/2”
Height 28 5/8”
Floor to Rear
Flue Center 11 1/4”
Facing back of unit,
outside edge of left side
to center of rear
flue outlet center 6 1/2”
Floor to Rear
Outside Air Inlet 12”
Facing back of Unit
outside edge of right side
to center of air inlet 6 3/4”
BACK VIEW
SIDE VIEW
Floor Protection + Front and Sides:6”
Requirements Back: 1”
Standard Features Fastfire Self Igniter
Wall Thermostat (wire
included)
Hopper Capacity 55 lbs.
Burn time ♦ 15-37 hours
Fuse, Control Board 5 Amp, 250 volt, 3AG *
Fuse, Igniter 6 Amp, 125 volt *
Heat Input (BTU’s per hour) ♦ 13,000-32,000 BTU / hr
Overall Efficiency 75-81%
Emissions ♦ 0.4 gr / hr (varies w/size
and type of fuel) EPA ex-
empt.
Shipping Weight 215 lbs.
Room Fan 150 CFM; .8 Amps,
2175 rpm
Auger Motor 1 RPM; .4 Amps
Draft Fan 95 CFM: 1.0 Amps,
2880 rpm
Options Nickel or Gold Trim Kits
4” Quick Disconnect
Log Set
Note: Dimensions shown are approximations only (+/- ¼”)
~ Square footage heating capacities are approxima-
tions only. They will vary depending upon the level of
insulation, climate, house design, ceiling height, ambient outside temperatures and how the stove is operated.
+
Non-combustible floor protection must be used when
installed on carpet (see Floor Protection, page 5).
♦♦♦♦ Fuel delivery and burn times will vary depending
on size and type of fuel used. Estimated heat input based on fuel value of 8500 BTU per lb.
* Fuses are rated as fast blow.
PAGE 31
Page 32
SPECIFICATIONS
- Profile 30 FS
Approx. Sq. Ft Heat
Capacity ~1800 - 2000 sq. Ft.
Flue Size 3” Rear
Width, Overall 25 7/8”
Depth, Overall 24 7/8”
Depth, Overall w / 3” tee 30 3/4”
Height 31 3/8”
Floor to Rear
Flue Center 16 7/8”
Facing Back of Unit,
outside edge on right
to center of rear
flue outlet 5 1/8”
Floor to Rear
Outside Air Inlet 10”
Facing Back of Unit
outside edge on right
to center of air inlet 12 1/2”
Floor Protection + Front and Side: 6”
Requirements Back: 1”
BACK VIEW
SIDE VIEW
Standard Features Fastfire Self Igniter
Wall Thermostat
(wire included)
Hopper Capacity 80 lbs.
Burn time ♦ 18-48 hours
Fuse, Control Board 5 Amp, 250 volt, 3AG *
Fuse, Igniter 6 Amp, 125 volt *
Heat Input (Max.) ♦ 14,000-39,000 BTU / hr
Overall Efficiency 81%
Emissions ♦ 1.9 gr / hr (varies w / size
and type of fuel) EPA ex-
empt
Ship Weight 270 lbs.
Room Fan 150 CFM; .8 Amps,
2175 rpm
Auger Motor 1 RPM; .4 Amps
Draft Fan 95 CFM: 1.0 Amps,
2880 rpm
Options Nickel or Gold Trim Kits
4” Quick Disconnect
Log Set
Note: Dimensions shown are approximations only (+/- ¼”)
~ Square footage heating capacities are approximations
only. They will vary depending upon the level of insulation, climate, house design, ceiling height, ambient
outside temperatures and how the stove is operated.
+
Non-combustible floor protection must be used when
installed on carpet (see Floor Protection, page 5).
♦♦♦♦ Fuel delivery and burn times will vary depending
on size and type of fuel used. Estimated heat input
based on fuel value of 8500 BTU per lb.
* Fuses are rated as fast blow.
PAGE 32
Page 33
SPECIFICATIONS - Profile 30 INS
Approx. Sq. Ft Heat
Capacity ~ 1800-2000 sq. Ft.
Flue Size 3” Rear
Width, Overall front (w/o surround) 26”
Width, Overall back (w/o surround) 24 1/8”
Depth, Overall (w/o surround) 26 1/4”
Height, rear (w/o surround) 19 15/16”
Height, front (w/o surround) 23 5/8”
Floor to Rear
Flue Center 9 1/4”
Fireplace Face to Rear
Flue Outlet Center (3” tee) 13 1/4”
Dimensions into Fireplace
Minimum Height 20 1/8”
Minimum Width @ Front
(extends back 1 ½”) 32”
Minimum Width @ Back 24 5/8”
Minimum Depth 17 3/4”
Facing Back of Unit,
Right Outside Edge of Unit
to Center of Rear Flue Outlet 5”
Floor to Rear
Outside Air Inlet 2 1/8”
BACK VIEW
SIDE VIEW
Facing Back of Unit,
Right Outside Edge of Unit
to Center of Air Inlet 12 7/16”
Floor Protection
Requirements Front: 6”
Standard Features Fastfire Self Igniter
Wall Thermostat (wire in-
cluded)
Hopper Capacity 50 lbs.
Burn time ♦ 10-45 hours
Fuse, Control Board 5 Amp, 250 volt, 3AG *
Fuse, Igniter 6 Amp, 125 volt *
Heat Input (Max.) ♦ 14,000-39,000 BTU / hr
Overall Efficiency 81%
Emissions ♦ 1.9 gr / hr (varies w/size
and type of fuel) EPA ex-
empt.
Ship Weight 230 lbs.
Room Fan 150 CFM; .8 Amps, 2175
rpm
Auger Motor 1 RPM; .4 Amps
Draft Fan 95 CFM: 1.0 Amps, 2880
rpm
TOP VIEW
Note: Dimensions shown are approximations only (+/- ¼”)
~ Square footage heating capacities are approximations
only. They will vary depending upon the level of insulation, climate, house design, ceiling height, ambient outside temperatures and how the stove is operated.
+
Non-combustible floor protection must be used when
installed on carpet (see Floor Protection, page 5).
Options Nickel or Gold Trim Kits
4” Quick Disconnect
Log Set
♦♦♦♦ Fuel delivery and burn times will vary depending on
size and type of fuel used. Estimated heat input
based on fuel value of 8500 BTU per lb.
* Fuses are rated as fast blow.
PAGE 33
Page 34
COMPONENT DEFINITIONS
AIR WASH
To inhibit buildup of soot on the door glass, air is delivered to the glass through an air wash s ystem located in
the doorframe surrounding the glass.
AUGER
It transfers the fuel down the burner tube into the firepot.
AUGER MOTOR
Motor specifications are: .4 Amp, 1 rpm (revolutions per
minute). It drives the auger to deliver fuel to firepot.
BLOWER, CONVECTION (ROOM AIR)
The blower specifications ar e: 150 CFM (cubic feet per
minute), .8 Amp, 2178 rpm (revolutions per minute).
The blowers function is to transfer the heat from the
appliance to heat the room air.
BLOWER, COMBUSTION (DRAFT INDUCER)
The blower specifications are: 95 CFM (cubic feet per
minute), 1.0 Amp, 2880 rpm (revolutions per minute). It
has a radial impeller to deliver m ore air to the firepot. It
pulls air into the firepot by creating a negative pressure.
This is done by extracting the exhaust gases out of the
firebox and pushing the exhaust downstream to the f lue
exit.
DISC, CONVECTION HIGH LIMIT (L250-30F, N / C)
If the temperature of the convection air chamber
reaches 250° F., the high limit auto res et will “trip” and
stop the flow of electricity to the auger motor. It will not
automatically reset until it has cooled below 220° F).
DOOR SWITCH (Profile
30 FS and Profile
30 INS)
If the door is opened during operation (on model Profile
30 FS and Profile 30 INS), this switch disconnects
power to the auger motor resulting in the unit shutting
down.
ULTRAGRATE (BURN GRATE)
This is where combustion occurs.
HOPPER
The hopper is where the pellets are stored.
HEAT OUTPUT BUTTON
This is the main power button, which controls power to
the feed system auger motor and draft fan. It has 3 f eed
rate settings, which controls the burn rate.
PHOTOEYE
The photoeye is designed to signal the control board to
discontinue power to the auger motor) if it does not
sense a flame in the firepot.
PRESSURE SWITCH
The pressure switch is a safety device used to shut off
the feed system (auger motor ) if there is too muc h back
pressure in venting system. Som e possible causes are
as follows:
♦ The venting system is obstructed.
♦ High altitude or other misc. environmental condi-
tions affecting exhaust flow.
♦ Improper venting system.
DISC, INLET HIGH LIMIT (L250-30F, N / C)
If negative pressure in the dwelling (ie. An extremely
tight house which may not supply adequate combustion
and ventilation air) causes the exhaust to pull back fr om
the combustion air inlet, the heat fr om the exhaust will
result in heat activation of this switch (tr ips at 250° F will
stop the flow of electricity to the auger motor. It will not
automatically reset until it has cooled below 220° F).
PAGE 34
Page 35
WIRING DIAGRAM
PAGE 35
Page 36
TROUBLESHOOTING
Qualified Technicians Only
Unplug Appliance Before Performing Any Troubleshooting or Maintenance
PROBLEM CAUSE(S) SOLUTIONS
1. Fire burns with a
lazy orange flame.
Pellets build up in
the grate and the
window gets sooted
up.
There is insufficient combustion air. Remove any clinkers or ash from the bottom of the grate that might
be obstructing the primary air holes.
Change to a better grade of fuel if necessary.
Check that the damper has been opened enough for the amount of
fuel feed.
Check that the heat exchange tubes are not coated with ash.
Clean internal exhaust ducts.
Check gasket seal around the door. Use a thin strip of paper, 1 in.
wide. Open the door and close it on the paper strip. A slight friction
should be felt when the paper strip is pulled. Repeat this process at
various locations around the door gasket. Replace the door gasket
if necessary.
Check for blockage in the air inlet tube or exhaust pipe. Clean as
necessary.
Close ash slide plates.
Have your authorized Lennox Hearth Products dealer check your
combustion blower.
2. Fire goes out or
stove shuts down
automatically
3. Pellets will not
feed.
Stove has run out of fuel.
Pellets are not feeding.
The high limit temperature switch has
tripped.
There is too much combustion air for
the amount of fuel.
The hopper is empty.
The auger motor or circuit board may
be defective. The pressure switch tap
or hose may be blocked.
Back pressure in venting tripping
pressure switch.
Thermostat is in stand-by mode.
Thermostat wires disconnect.
High limit switch may have been
tripped.
Door switch not engaged, stopping
pellet feed (Profile
30 FS and Profile
30 INS).
Refill hopper.
See (Pellets will not feed) this page.
Allow stove to cool for 1 hour and re-light. If the stove has been
operating at a medium to high burn rate and the convection fan has
been turned down low then the fan should be turned up higher. If
this problem persists (particularly at lower burn rates) then the high
limit snap switch should be replaced by your authorized dealer.
Adjust the damper to reduce combustion air flow.
Refill hopper.
Check to be sure that there is no blockage in the pressure tap or
hose. Have your authorized Lennox Hearth Products dealer diagnose the problem and clean or replace any necessary parts.
If new installation check for excessive 90˚ bends, long horizontal
runs or excessive vertical run of 3” pipe. Possibly change to 4”
pipe. If older installation check for excessive ash accumulation in
pipe or other obstructions. Clean out pipe.
Check to see if thermostat is set to low or if sun is shining directly
on thermostat.
Re-install wires.
Allow stove to cool. Increase convection blower setting.
Have dealer check operation to determine if adjustment or re-
placement is necessary.
Self-aligning bearings in auger motor
may be mis-aligned.
4. Blowers will not
There is no power to the stove.
operate when the
start button is de-
There is no power to the control board.
pressed.
Gently tap the auger motor.
Check that the stove is plugged in to the wall outlet.
Check to see if your circuit breaker has tripped.
Check the wire connections on the high limit snap switch and con-
trol board.
PAGE 36
Page 37
TROUBLESHOOTING
Qualified Technicians Only
Unplug Appliance Before Performing Any Troubleshooting or Maintenance
PROBLEM CAUSE(S) SOLUTIONS
5. There is soot or fly
ash in the house.
The window is being cleaned when the
stove is operating.
Turn down the convection fan or turn off stove before cleaning to
prevent dispersion of ash and soot into the room.
There is leakage at the joints between
the combustion fan, connection or
exhaust pipe connections. This will be
evidenced by dust on the impeller of
the convection fan, and in the heat
exchanger area.
The vacuum cleaner is leaking.
6. Stove acts as if a
fire is present when
Excessive sun light may be shining
directly into firebox from window.
there is not a fire in
the grate.
7. Stove will not
The igniter element may have failed.
light.
There is not enough pellets in the
grate.
8. Fault Photoeye not detecting flame.
Stove has run out of fuel.
A disk has tripped / pressure switch.
Seal up any leaks in the exhaust system with room temperature
vulcanizing silicone sealer (RTV).
DO NOT use a standard household vacuum or “shop vac” as the
filters will leak the fine particles of ash. Clean the stove with an
approved ash vacuum ONLY.
Block excessive sunlight. Call authorized Lennox Hearth Products
dealer if problem persists.
Check igniter element fuse in rear stove compartment. Call your
authorized Lennox Hearth Products dealer. See alternate manual
lighting procedure
Prime the feed system (see Initial Start-Up, page 22).
Clean feed tube slot. Check for debris (see Photoeye page 28).
Check connection at control board following yellow wires to all connectors.
Refill hopper.
Blower intake, exhaust passages and / or venting system needs
cleaning
(follow routine and annual maintenance procedures).
Door switch not engaged, stopping
pellet feed (Profile
30 FS and Profile
30 INS).
Have dealer check operation to determine if adjustment or re-
placement is necessary.
If this does not correct the problem contact your local authorized
Lennox Hearth Products dealer.
PAGE 37
Page 38
REPLACEMENT PARTS LIST / DIAGRAMS
Door Parts & Body Components
Item # Part No. / Cat. No. Description Stove Model
1 14650006 Door Assembly, Firebox (with 3 Piece Glass) Profile 20 FS
2 HO297 Door Assembly, Firebox, DK-P30
(with 3 Piece Glass)
15051547 Gasket, Door, ¾” Rope, (8 Ft.) Profile 20 FS
61051000 Gasket, Door, 1” Rope, (7 Ft.) Profile 30 FS & INS (units with 3 piece
61057202 Gasket Kit, Glass (10 Ft.) All
H0257 • Glass, Front Profile 20 FS
H0258 • Glass, Side (order 2 if set is needed) Profile 20 FS
H0254 • Glass, Front Profile 30 FS & INS (units with 3 pc. glass)
H0255 • Glass, Side (order 2 if set is needed) Profile 30 FS & INS (units with 3 pc. glass)
3 17250095 Handle Assembly, Door Profile 20 FS
4 17150095 Handle Assembly, Door Profile 30 FS & INS
5 14650047 Hinge Bracket Profile 20 FS
6 14750021 Hinge Bracket Profile 30 FS & INS
7 14650003 Panel, Left Side Profile 20 FS
8 14650004 Panel, Right Side Profile 20 FS
9 14750070 Panel, Left Side Profile 30 FS
10 14750075 Panel, Right Side Profile 30 FS
11 14650048 Panel, Rear Profile 20 FS
12 14750150 Panel, Rear Profile 30 FS
13 14750340 Panel, Left Side Profile 30 INS
14 14750345 Panel, Right Side Profile 30 INS
15 14750300 Panel, Top Profile 30 INS
16 14650012 Panel, Top Profile 20 FS
16 14750060 Panel, Top Profile 30 FS
17 14750186 Pedestal Assembly Profile 30 FS
12051409 Knob, Control Panel Door (6 per package
w/studs)
•
Includes gasket.
Profile 30 FS & INS
Profile
30 FS & INS (units with 1 piece
glass)
glass)
Profile 30 INS
Electrical Parts
Item # Part # Description Stove Model
18 12046300 Auger Motor All
19 16053941 Control Board Profile 20 FS
19 16052112 Control Board Profile 30 FS & INS
20 12147705 Disc, High Limit, 250 DG (L250-30F,60T21) Set of 3 All
21 12140213 Igniter Probe, 400 W, 4.8 A All
22 14650043 Photoeye Assembly Profile 20 FS
23 14750127 Photoeye Assembly Profile 30 FS & INS
24 12058820 Power Cord, 8 feet All
25 16050205 Thermostat All
26 16050001 Pressure Switch All
27 12050815 Wiring Harness All
PAGE 38
Page 39
REPLACEMENT PARTS LIST / DIAGRAMS
18150150 Fuse , C on tro l B o ard , 5 Amp , 250 volt, Fast blow, 12pk. All
12055908 Fuse, Igniter, 6 Amp, 125 volt, Fast blow, 12pk. All
28 13050002 Switch, Door (set of 3) Profile 30 Series
Firebox Parts
Item # Part # Description Stove Model
29 13640028 Clips, Brick Profile 20 FS
30 11750011 Clips, Brick Profile 30 FS & INS
31 14650011 Firebrick Set Profile 20 FS
32 14750015 Firebrick Set Profile 30 FS & INS
33 12051263 UltraGrate All
Auger System Components
Item # Part # Description Stove Model
34 12051001 Bumper, Auger (Set of 5) All
35 12041300 Collar & Screw Set, Auger (Set of 3) All
36 17250241 Flange, Auger All
37 11756300 Shaft, Auger All
Misc.
Item # Part # Description Stove Model
38 12050004 Brush, Cleaning All
39 61050003 Gasket, Auger Flange, 5pc. All
40 61050005 Gasket, Combustion Fan, 5pc. All
41 61057203 Gasket, Convection Fan, 5pc. All
42 61050016 Gasket, Quick Disconnect 5pc. All
43 12050011 Blower, Combustion All
44 12146109 * Blower, Convection, Hard Washer All
45 12055500 Tool, Grate Scraper All
46 12050093 Quick Disconnect 3” Vent Side All
* Includes gasket and four nuts.
1
2
PAGE 39
3
Page 40
REPLACEMENT PARTS DIAGRAMS
4
8
5
11
12
9
6
13
10
7
14
PAGE 40
Page 41
REPLACEMENT PARTS DIAGRAMS
15
16
19
20
24
25
17
18
21
26
22
27
23
PAGE 41
Page 42
REPLACEMENT PARTS DIAGRAMS
28
29
30
33
34
35
38
39
31
32
36
37
40
41
PAGE 42
Page 43
REPLACEMENT PARTS DIAGRAMS
42
43
44
45
46
PAGE 43
Page 44
OPTIONAL ACCESSORIES DIAGRAMS
Optional Accessories
Item # Part # Model Description Stove Model
1 14M46 TKP2-G Trim Kit, Gold
1 14M47 TKP2-N Trim Kit, Nickel
1 14M49 TKP3-G Trim Kit, Gold
1 14M50 TKP3-N Trim Kit, Nickel
2 14M81 QDPC-4 Quick Disconnect Pipe Connector, 4” * All
70K99 TSPK-B Touch-up Spray Paint Kit, Black All
3 14M52 SKSP3 Surround Kit, Small, 28 ½” x 40 ¾”, Black
3 14M53 SKMP3 Surround Kit, Medium, 32” x 44”, Black
3 14M54 SKLP3 Surround Kit, Large, 36 x 48”, Black
4 14M55 STKSP3-B Surround Trim Kit, Small, 28 ½” x 40 ¾”, Brass
4 14M56 STKMP3-B Surround Trim Kit, Medium, 32” x 44”, Brass
4 14M57 STKLP3-B Surround Trim Kit, Large, 36 x 48”, Brass
5 H0244 DLS-P20 Decorative Log Set
6 H0245 DLS-P30 Decorative Log Set
1 2
Converts from standard 3”
outlet to 4”
3
Profile 30 FS & INS
Profile
Profile
Profile
Profile
Profile
Profile
Profile
Profile
Profile
Profile
Profile
Profile
20 FS
20 FS
30 FS & INS
30 FS & INS
30 INS
30 INS
30 INS
30 INS
30 INS
30 INS
20 FS
30 Series
4
(1) Profile 20 FS & INS
5
6
4”
Panel and Trim Sizes
Large:
36” (91.4cm) height
44” (121.9cm) width
Medium:
32” (81.3cm) height
44” (111.75cm) width
Small:
28 ½” (72.4cm) height
40 ¾” (103.5cm) width
PAGE 44
Page 45
PROFILE 20 PELLET STOVE SAFETY MODEL
Note that your stove’s serial number is printed on the safety label, which is located near the inside of the hopper. Your
stove’s serial number is preceded by a “WH-”(Example WH-0000000).
PAGE 45
Page 46
PROFILE 30 PELLET STOVE SAFETY LABEL
Note that your stove’s serial number is printed on the safety label, which is located near the inside of the hopper. Your
stove’s serial number is preceded by a “WH-”(Example WH-0000000).
PAGE 46
Page 47
OWNERSHIP RECORDS
Dealer’s Name:
Dealer’s Address:
City: State: Zip Code:
Serial Number: Date of Purchase: Date Installed:
Notes:
SERVICE AND MAINTENANCE LOG
Service Service Service
Date Technician Description
PAGE 47
Page 48
1110 West Taft Avenue
Orange, CA 92865
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