White Rodgers UP400 User Manual

For Installation Help

654-9394

UP400 Programmable Thermostat

Installation Instructions & User Guide

1-877-654-9394

White-Rodgers.com

hite-Rodgers

White-Rodgers 8100 West Florissant Avenue St. Louis, MO 63136

0037-7254A

Congratulations on the purchase of your White-Rodgers™ thermostat!

Save these instructions for future use!

Questions? Contact White-Rodgers

™

customer service at 1-877-654-9394

• Failure to read and follow all instructions carefully before installing or operating this control could cause personal injury and/or property damage.

• The thermostat may stop controlling temperature and your house may freeze or overheat when batteries are too low. Batteries must be changed when appears on the display.

ATTENTION: MERCURY NOTICE

This product does not contain mercury. However, this product may replace a product that contains mercury. Mercury and products containing mercury must not be discarded in household trash. Do not touch any spilled mercury. Wearing non-absorbent gloves, clean up any spilled mercury and place in a sealed container. For proper disposal of a product containing mercury or a sealed container of spilled mercury, place it in a suitable shipping container. Refer to

www.White-Rodgers.com for location to send product containing

mercury.

These symbols are used throughout this User Guide. Watch for them to identify:

Cautions

Tips

Programmable Features

TABLE OF CONTENTS

Part 1: Before Getting Started ...................................................... Page 2

1.1 Check package contents

1.2 Answer questions about source of heating in your home

1.3 Assemble tools

1.4 Turn off power to your heating and cooling system

Part 2: Remove Old Thermostat and Install New Thermostat .... Page 4

2.1 Expose wires connected to old thermostat

2.2 Label and disconnect the wires

2.3 Install new thermostat’s wallplate

2.4 Match and connect wires

2.5 Install batteries

2.6 Snap thermostat to the wallplate

Part 3: Quick Setup ..................................................................... Page 13

3.1 Get to know your thermostat

3.2 Set fan and system mode

3.3 Select options

3.4 Turn on power to your heating and cooling system

3.5 Set time and date

3.6 Review pre-programmed schedule

Part 4: Additional Thermostat Features .................................... Page 18

4.1 Customize the pre-program schedule

4.2 Set favorite temperatures (home / sleep / away)

4.3 Set temporary hold at

4.4 Bypass the schedule (permanent hold)

4.5 Set vacation hold

4.6 Change batteries

4.7 Activate permanent auxiliary heat (for Heat Pumps only)

4.8 Set keypad lockout

4.9 Set change ﬁ lter reminder

4.10 Set change humidiﬁ er pad reminder

4.11 Enable auto changeover

4.12 Adjust actual temperature display

4.13 Change faceplate color

Part 5: Troubleshooting Guide .................................................... Page 30

Appendix: Heat Pump Identiﬁ cation .......................................... Page 32

Part 1 Before Getting Started

Before getting started, please review the following pre-installation checklist.

1.1 Check package contents

Open the package and verify that the following items are included:

• Wallplate (A) thermostat (B) white cover (C)

• 4 color inserts (D)

• Clear plastic cover (E)

• 2 mounting screws and wall anchors (F)

• Wire Labels

• Installation Instructions and User Guide

1.2 Answer questions about source of heating in your home

✔ Do you have either an oil or gas burning furnace? ✔ Do you have a Heat Pump (and is it 1-stage or 2-stage)?* ✔ Do you have Hydronic Heating (steam or hot water radiators or

radiant ﬂ oor heating)?

*To determine if you have a Heat Pump and/or whether it is a 1-stage or 2-stage model, see the Appendix on the last page of the Manual.

1.3 Assemble tools

You will need the following tools:

✔ Flat-head screwdriver ✔ 2 AA alkaline batteries

You may also need:

✔ Hammer ✔ Drill with 3/16" (4 mm) bit ✔ Small pliers to bend wires

1.4 Turn off power to your heating and cooling system

Typically, this is achieved by ﬂ ipping a switch on the outside of the furnace/air handler to the “OFF” position.

If any of the items shown above are missing from your package, call White-Rodgers returning the thermostat to your place of purchase.

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customer service at 1-877-654-9394 before

2 3

completed the installation and set up of the thermostat.

Do not turn the system back on until you have

Part 2 Remove Old Thermostat and Install New Thermostat

Do not disconnect wires from the old thermostat until you

label all the wires according to this manual.

2.1 Expose wires connected to old thermostat

2.1.1 After turning off power to your heating & cooling system, expose wallplate with wires and wire terminals. The required steps vary depending on your old thermostat type.

Your old thermostat may consist of:

• 3 parts: a cover, base and wallplate

• 2 parts: a cover and wallplate

3-Part unit

Cover

Base

Wallplate

2-Part unit

AUX

L W

Cover

Wallplate

✔ The Cover: This usually pulls off, but is sometimes secured by a

screw which must be loosened.

✔ The Base: This either pulls off or needs to be removed by loosening

screws under the cover.

✔ The Wallplate: This is removed by loosening the screws that hold

the thermostat to the wall.

4 5

2.1.2 Loosen all screws holding the old thermostat’s wallplate to the wall.

Do not disconnect the wires from terminals. Allow

the wallplate to hang loosely on the wires.

2.2 Label and disconnect the wires

2.2.1 Note you may see two types of wiring in the old thermostat:

Wall opening

Wallplate hanging on the wires

✔ Ignore wire colors. There is no standard color code for

thermostat wires.

✔ Ignore existing wire labels, if they are present.

✔ Use the provided labels to label/re-label the thermostat wires.

✔ The new labels must remain on the wires at least until the

installation process is complete.

✔ No two wires can have the same label.

wall

1. Wires leading from the wall to a terminal on the thermostat

2. Wires connecting one terminal to another (jumper wire). These don’t have to be labeled.

wall

6 7

2.2 Label and disconnect the wires (cont.)

2.2.2 Label each wire that comes out of the wall and attaches to

terminals

new thermostat.

1. Note the letter printed near each wired terminal

2. For each out-of-the-wall wire: – ﬁ nd its terminal letter(s) in the on page 9, – label the wire according to the

3. Make the following notes in the on page 9:

wall

You’ll need this information further in the installation process!

on page 9. In most cases, between 4 and 5 terminals are wired.

heating and cooling unit. Contact White-Rodgers

old thermostat contains any wired terminals not listed in the table.

on the old thermostat. Use labels provided with your

left column of the table

right column of the table.

right column of the table

– Circle all your out-of-the-wall labeled wires

– Pencil in any jumper wire

Examples

connecting 2 terminals

Note: No thermostat installation uses all of the wires shown

Mislabeling the wires could result in damage to your

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Customer Service at 1-877-654-9394 if your

8 9

If the OLD thermostat’s terminal is wired into the wall and identiﬁ ed by this letter…

wall

RC, R

RH, 5, R5

W, 4, W1

W2, W-U

Y, Y 1

L, F

X, C

…Then label its wire with this letter:

wall

If terminal “O” is NOT wired.

If terminal “O” is wired.

wall

+ 12 hidden pages