WHIRLPOOL ZEN SF10422 Use & Care

Health & Safety, Use & Care and Installation guide

www.whirlpool.eu/register

ENGLISH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .p .3

2

ENGLISH

HEALTH & SAFETY, USE & CARE
and INSTALLATION GUIDES

THANK YOU FOR BUYING A WHIRLPOOL PRODUCT.

In order to receive a more complete assistance,
please register your appliance on www.whirlpool.eu/register

Index

Health and Safety guide

SAFETY RECOMMENDATIONS ................................................................ 5

EN

IMPORTANT SAFETY INSTRUCTIONS ...................................................................5

SAFEGUARDING THE ENVIRONMENT .......................................................... 9

DECLARATION OF CONFORMITY .............................................................10

Use and Care guide

PRODUCT DESCRIPTION ....................................................................11

APPLIANCE ..........................................................................................11

DETERGENT DISPENSER ..............................................................................11

CONTROL PANEL .....................................................................................12

TECHNICAL DATA FOR WATER CONNECTION ..........................................................13

DOOR ...............................................................................................14

DRUM LIGHT (if available) ............................................................................14

ACCESSORIES ........................................................................................14

HOW TO USE THE APPLIANCE ................................................................ 15

FIRST TIME USE ......................................................................................15

DAILY USE ...........................................................................................16

3

SORTING YOUR LAUNDRY .................................................................................................16

HOW TO USE THE WASHING MACHINE .....................................................................................17

PROGRAMMES AND OPTIONS ........................................................................20

FUNCTIONS ..........................................................................................25

INDICATORS .........................................................................................27

DOSING AID .........................................................................................28

DOSING AID / DAILY USE .............................................................................30

SAVING TIPS .........................................................................................31

CLEANING & MAINTENANCE .................................................................32

CLEANING THE OUTSIDE OF THE WASHING MACHINE ..................................................32

CHECKING THE WATER SUPPLY HOSE .................................................................33

CLEANING THE MESH FILTERS IN THE WATER SUPPLY HOSE ............................................34

CLEANING THE DETERGENT DISPENSER ...............................................................35

CLEANING THE WATER FILTER / DRAINING RESIDUAL WATER ...........................................36

TRANSPORT AND HANDLING ........................................................................38

TROUBLESHOOTING ........................................................................39

AFTER-SALES SERVICE ................................................................................45

INSTALLATION GUIDE ...............................................................................46

4

Health and Safety guide

SAFETY
RECOMMENDATIONS

IMPORTANT SAFETY INSTRUCTIONS

EN

YOUR SAFETY AND SAFETY
OF OTHERS IS VERY
IMPORTANT.

This manual and the appliance
itself provide important safety
warnings, to be read and
observed at all times.

This is the safety alert symbol.
This symbol alerts you to
potential hazards that can kill
or hurt you and others.
All safety messages will follow
the safety alert symbol and
either the word DANGER or
WARNING. These words
mean:

DANGER

Indicates a hazardous situation
which, if not avoided, will
cause serious injury.

WARNING

Indicates a hazardous situation
which, if not avoided, could
cause serious injury.

All safety warnings give
specic details of the potential
risk presented and indicate
how to reduce risk of injury,
damage and electric shock
resulting from improper use
of the appliance. Carefully
observe the following
instructions.
Failure to observe these
instructions may lead to risks.
The Manufacturer declines any
liability for injury to persons or
animals or damage to property
if the above advice and
precautions are not respected.

Keep these instructions close
at hand for future reference.

Do not store explosive
substances such as aerosol
cans and do not place
or use gasoline or other
ammable materials in or
near the appliance: a re may
break out if the appliance is
inadvertently switched on.

When scrapping the
appliance, make it unusable
by cutting o the power cable
and removing the doors and
shelves (if present) so that
children cannot easily climb
inside and become trapped.

Do not leave the appliance
unattended even for a few
days, since it is a potential
source of danger for children.

Remove the transport bolts
The washing machine is tted
with transport bolts to avoid
any possible damage to the
interior during transport.
Before using the machine, it is
imperative that the transport
bolts are removed.
After their removal, cover the
openings with the 4 enclosed
plastic caps.
Never open the door forcibly
or use it as a step.

INTENDED USE
OF THE PRODUCT

This appliance is designed
solely for use as domestic
usage. To aim the appliance as
professional use is forbidden.
The manufacturer declines
all responsibility for
inappropriate use or incorrect
setting of the controls.

The appliance is not intended
to be operated by means of
an external timer or separate
remote control system.

5

Do not use the appliance
outdoors.

This washing machine is
exclusively destined to treat
machine washable laundry in
quantities which are usual for
private households.

INSTALLATION

Installation and repairs must
be carried out by a qualied
technician, in compliance
with the manufacturer’s
instructions and local safety
regulations. Do not repair
or replace any part of the
appliance unless specically
stated in the user manual.

Use protective gloves to
perform all unpacking and
installation operations.

The appliance must be
disconnected from the power
supply before carrying out any
installation operation.

Only activate the appliance
when the installation
procedure has been
completed.

After unpacking the appliance,
make sure that it has not been
damaged during transport. In
the event of problems, contact
the dealer or your nearest
After-sales Service.

During installation, make
sure the appliance does not
damage the power cable.

The appliance must be
handled and installed by two
or more persons.

When installing the appliance
make sure that the four feet
are stable and resting on
the oor, adjusting them as
required, and check that the
appliance is perfectly level
using a spirit level.

Remove the bottom
protection by tilting and
turning the washing machine
on one rear bottom corner.
Make sure that the plastic
part of the bottom protection
(if available on the model)
remains in the packing and
not in the machine bottom.
This is important, as otherwise
the plastic part could damage
the washing machine during
operation.

If the appliance was exposed
to the cold prior to delivery,
keep it at room temperature
for a few hours before
operating.

Do not install your appliance
where it may be exposed to
extreme conditions, such as:
poor ventilation, temperature
below 5°C or above 35°C.
In case of wooden or so-called
“oating oors” (for instance
certain parquet or laminate
oors), place the appliance
on a sheet of plywood at least
60 x 60 cm wide/ deep and
at least 3 cm thick which is

secured to the oor.

Use only new hoses to connect
the appliance to the water
supply. Used hoses must
not be used and should be
discarded.

Move the appliance without
lifting it by the worktop.

Connect the water inlet
hose(s) to the water supply
in accordance with the
regulations of your local water
company.

For models dedicated only for
cold water: Do not connect to
the hot water supply.
For models with hot ll: the
hot water inlet temperature
must not exceed 60 °C.

Make sure that the ventilation
openings in the base of
your washing machine (if
available on your model) are
not obstructed by a carpet or
other material.

The supply water pressure
must be in range 0.1-1 MPa.

If you want to place a dryer
on top of your washing
machine, rst contact our
After-Sales Service or your
specialist dealer to verify if
this is possible. This is only
admitted if the dryer is xed
on the washing machine by
using an appropriate stacking
kit available through our After-

6

EN

Sales Service or your specialist
dealer.

ELECTRICAL WARNINGS

Make sure the voltage
specied on the rating plate
corresponds to that of your
home.
The power supply ranges are
indicated on the rating plate.

Regulations require that the
appliance is earthed.

For installation to comply with
current safety regulations,
an omnipolar switch with
minimum contact gap of 3mm
is required.

If the power cable is damaged
it must be replaced with an
identical one. The power
cable must only be replaced
by a qualied technician
in compliance with the
manufacturer instruction and
current safety regulations.
Contact an authorized service
center.

The electrical components
must not be accessible to the
user after installation.

The power cable must be long
enough for connecting the
appliance, once tted in its
housing, to the main power
supply.

Do not use extension leads.

Do not pull the power supply
cable.

Do not use multiple plug
adaptors if the appliance is
tted with a plug.

For appliances with tted

plug, if the plug is not suitable
for you socket outlet, contact a
qualied technician.

Do not touch the appliance
with any wet part of the body
and do not operate it when
barefoot.

Do not operate this appliance
if it has a damaged mains cord
or plug, if it is not working
properly, or if it has been
damaged or dropped. Do not
immerse the mains cord or
plug in water. Keep the cord
away from hot surfaces.

When using a residual current
circuit breaker (RCCB), only use
a model marked with

ELECTRICAL CONNECTION
FOR GREAT BRITAIN AND
IRELAND ONLY

Fuse replacement

If the mains lead of this
appliance is tted with a BS
1363A 13amp fused plug, to
change a fuse in this type of
plug use an A.S.T.A. approved
fuse to BS 1362 type and
proceed as follows:

1. Remove the fuse cover (A)
and fuse(B).

2. Fit replacement 13A fuse
into fuse cover.

3. Ret both into plug.

Important:

The fuse cover must be
retted when changing a fuse
and if the fuse cover is lost the
plug must not be used until a
correct replacement is tted.
Correct replacement are
identied by the colour insert
or the colour embossed in
words on the base of the plug.
Replacement fuse covers
are available from your local
electrical store.

For the Republic of Ireland
only

The information given in
respect of Great Britain will
frequently apply, but a third
type of plug and socket is also
used, the 2-pin, side earth
type.

Socket outlet / plug (valid
for both countries)

If the tted plug is not suitable
for your socket outlet, please
contact After-sales Service for
further instruction. Please do
not attempt to change plug
yourself. This procedure needs
to be carried out by a qualied
technician in compliance with
the manufactures instructions
and current standard safety
regulations.

CORRECT USE

Only use detergents and/or
additives that are specically
produced for domestic
washing machines/tumble
dryers.
Do not exceed the maximum
load allowed. Check the
maximum load allowed in the
programme chart.

Turn o the tap when not in
use.

7

Do not use any solvents
(e.g. turpentine, benzene),
detergents containing
solvents, scouring powder,
glass or general purpose
cleaners, and ammable uids;
do not machine wash fabrics
that have been treated with
solvents or ammable liquids.

CHILDREN SAFETY

Very young (0-3 years) and
young children (3-8 years)
shall be kept away unless
continuously supervised.
Children from 8 years old
and above and persons with
reduced physical, sensory or
mental capabilities or lack of
experience and knowledge
can use this appliance only
if they are supervised or
have been given instructions
on safe appliance use and
if they understand the
hazards involved. Children
shall not play with the
appliance. Cleaning and user
maintenance shall not be
made by childern without
supervision.

CLEANING AND
MAINTENANCE

The appliance must be
disconnected from the power
supply before carrying out
any cleaning or maintenance
operation.
Never use steam cleaning
equipment.

Keep the packaging materials
(plastic bags, polystyrene
parts, etc.) out of reach of
children.

8

SAFEGUARDING
THE ENVIRONMENT

EN

DISPOSAL OF PACKAGING
MATERIALS

The packaging material is 100%
recyclable and is marked with the
recycle symbol:

The various parts of the
packaging must therefore be
disposed of responsibly and
in full compliance with local
authority regulations governing
waste disposal.

SCRAPPING OF HOUSEHOLD
APPLIANCES

This appliance is manufactured
with recyclable or reusable
materials. Dispose of it in
accordance with local waste
disposal regulations.

For further information on
the treatment, recovery and
recycling of household electrical
appliances, contact your
competent local authority, the
collection service for household
waste or the store where you
purchase the appliance.

This appliance is marked in
compliance with European
Directive 2012/19/EU, Waste
Electrical and Electronic
Equipment (WEEE).
By ensuring this product is
disposed of correctly, you
will help prevent potential
negative consequences for the
environment and human health,
which could otherwise be caused
by inappropriate waste handling
of this product.

This symbol on the
product or on the
accompanying

documentation indicates
that it should not be treated as
domestic waste but must be
taken to an appropriate
collection centre for the recycling
of electrical and electronic
equipment.

9

DECLARATION
OF CONFORMITY

This appliance has been
designed, manufactured and
marketed in compliance with:
› safety objectives of the “Low
Voltage” Directive 2006/95/CE
(which replaces 73/23/ CEE and
subsequent amendments);
› the protection requirements
of Directive “EMC” 2004/108/
EC. Electrical safety of the
appliance can only be
guaranteed if it is correctly
connected to an approved
earthing system.

10

Use and Care guide

PRODUCT
DESCRIPTION

APPLIANCE

2.

1.

1. Worktop

2. Detergent dispenser

3.

3. Control panel

4. Door handle

5. Door

6. Water filter / Emergency drain hose (if available)

- behind plinth -

7. Plinth (removable)

4.

8. Adjustable feet (4)

5.

EN

6.

7.

8.

DETERGENT DISPENSER

1. Main wash compartment

• Detergent for the main wash

• Stain remover

• Water softener

2. Prewash compartment

• Detergent for the prewash

3. Softener compartment

• Fabric softener

• Liquid starch
Pour softener or starch solution only up to the
“MAX” mark.

4. Release button
(press to remove the detergent dispenser for
cleaning)

11

Detergent recommenDations for various types of launDry

White robust laundry (cold-95°C) Heavy duty detergents

White delicate laundry (cold-40°C)

Light/pastel- shaded colours (cold-60°C)

Intensive colours (cold-60°C)

Mild detergents containing whitener and/or optical
brighteners

Detergents containing whitener and/or optical brighte­ners

Colour detergents without whitener / optical brighte­ners

Black/dark colours (cold-60°C) Special detergents for black/dark laundry

CONTROL PANEL

13

12

MAX

60°

40°

30’

1. 7.2.

6. 8.4. 10.3. 9.5. 11.

1. On/O button

(Reset/Drain if pressed and held down)

2. Programme button

3. Colours 15° button

4. Fresh Care button

5. Dosing Aid button

6. Knob (Turn to select/Press to conrm)

7. Finish in button

8. Temperature button

9. Spin Speed button

10. Options button

(Key lock if pressed and held down)

11. Start / Pause button

12. Display

13. Programmes area

12

TECHNICAL DATA FOR WATER

CONNECTION

WATER CONNECTION

WATER SUPPLY Cold

WATER TAP 3/4” threaded hose connector

MINIMUM WATER SUPPLY PRESSURE 100 kPa (1 bar)

MAXIMUM WATER SUPPLY PRESSURE 1000 kPa (10 bar)

EN

13

DOOR

To open the door, pull the handle

To close the door, hold the handle and push so that
you can hear it click shut.

DRUM LIGHT (if available)

• During programme selection: the light goes on
for laundry loading

• After programme start, the light fades on and o
while the laundry load is detected.

• After programme end, when you open the door,
the light goes on for a while for unloading the
laundry. Then it goes o to save energy; touch
any button to switch it on again.

ACCESSORIES

Contact our After-Sales Service to check if the
following accessories are available for your washing
machine (and dryer) model

PEDESTAL

Can be installed beneath your washing machine,
to raise the appliance and allow for a more
comfortable laundry loading and unloading.

STACKING KIT SHELF

by which your dryer can be xed on top of your
washing machine to save space and to facilitate
loading and unloading your dryer in the higher
position.

14

HOW TO USE
THE APPLIANCE

FIRST TIME USE

EN

If you plug in the washing machine, it will switch on
automatically. You will be asked to set the desired
language for the display.
Turn the knob to select the desired language, then
press the knob to conrm.

Afterwards you can adapt the water hardness
setting of your washing machine to your regional
water hardness. This is recommended in order to
optimize the Dosing Aid function. Turn the knob to
choose between soft / medium / hard and conrm
by pressing the knob.

To remove any residues from the manufacturing
process.

1. Select programme “Cotton” with temperature

95°C.

2. Add a small amount of detergent to the main

wash compartment of the detergent dispenser
(maximum 1/3 of the quantity the detergent
manufacturer recommends for lightly soiled
laundry).

3. Start the programme without adding any

laundry.
See section “DAILY USE” for more information on
how to select and start a programme.

15

DAILY USE

SORTING YOUR LAUNDRY

1. REMOVE ALL OBJECTS FROM

POCKETS

• Coins, pins etc. can damage your laundry
as well as parts of the washing machine.

• Objects like paper handkerchiefs will tear into
small pieces which must be removed manually
after the wash.

2. CLOSE ZIP FASTENERS,

BUTTONS OR HOOKS. TIE LOOSE
BELTS OR RIBBONS TOGETHER.

• Wash small items (e.g. nylon stockings, belts etc.)
and items with hooks (e.g. bras) in a laundry bag
or pillow case with zip fastener. Always remove
curtain rings, or wash curtains with the rings
safely tied inside a cotton bag.

3. TYPE OF FABRIC / CARE LABEL SYMBOL

Cottons, mixed bres, easy care / synthetics, wool,
handwash items.

• Colour
separate coloured and white items. Wash new
coloured articles separately.

• Size
Wash items of dierent sizes in the same
wash load, to improve washing eciency and
distribution of the articles in the drum.

• Delicates
Wash delicate items separately; they require
gentle treatment.

16

HOW TO USE THE WASHING MACHINE

EN

1. LOAD LAUNDRY

• Open the door and load the laundry.
Load the articles one at a time loosely
into the drum, without overlling. Observe the
load sizes given in the programme chart.
Overloading the machine will result in
unsatisfactory washing results and creased
laundry.

2. CLOSE DOOR

• Make sure that no laundry gets
stuck between door glass and
rubber seal.

• Close the door so that you can hear it click shut.

3. OPEN WATER TAP

• Make sure that the washing machine is
connected to the mains.

• Open the water tap.

4. SWITCH ON WASHING MACHINE

• Press the On/O button until the
programme button lights up. An
animation will appear, and there will be a sound.
Afterwards the washing machine is ready to be
operated.

• The programme setting which you used last will
appear on the control panel.

5. SET THE DESIRED PROGRAMME

GUIDED MODE

the button light will guide you through setting a
programme in the following order: selection of
programme / temperature / spin speed / options.
As soon as you conrm a selection by pressing the
knob, the button light will jump to the next step.

Select programme

Make sure that the programme button
lights up. Turn the knob to select the
desired programme. The indicator of the selected
programme lights up, and the programme and its
default duration appear on the display.
Conrm the desired programme by pressing the
knob. The maximum possible laundry load for the
selected programme is indicated on the display.

Find more information regarding programmes in
section PROGRAMMES, OPTIONS AND FUNCTIONS
and in the Daily Reference Guide.

Change temperature, if needed

If you want to change the temperature
indicated on the display, make sure that the
Temperature button lights up.
Turn the knob to select the desired temperature,
then press the knob to conrm

Change spin speed, if needed

If you want to change the spin speed
indicated on the display, make sure that
the Spin button lights up.
Turn the knob to select the desired spin speed, or
Rinse hold , then press the knob to conrm.

If you select spin speed “0”, the programme ends
with draining the rinse water. No nal spin cycle
will be applied.
If you select “Rinse hold”, the programme will
stop after the rinse phase. The laundry will remain
immerged in the last rinse water. See more
information in section PROGRAMMES, OPTIONS

AND FUNCTIONS / Rinse hold.

17