WASHER/DRYER |
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USE AND CARE GUIDE |
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Table of Contents |
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WASHER/DRYER SAFETY............................................ |
2 |
ACCESSORIES.............................................................. |
4 |
USING LESS WATER AND ENERGY............................ |
4 |
CHECK YOUR VENT SYSTEM |
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FOR GOOD AIRFLOW .................................................. |
5 |
CONTROL PANEL AND FEATURES............................. |
6 |
WASHER CYCLE GUIDE............................................... |
7 |
DRYER CYCLE GUIDE.................................................. |
8 |
USING YOUR WASHER................................................. |
9 |
USING YOUR DRYER.................................................. |
12 |
ADDITIONAL FEATURES............................................ |
13 |
WASHER/DRYER MAINTENANCE............................. |
14 |
TROUBLESHOOTING.................................................. |
18 |
WARRANTY................................................................. |
24 |
ASSISTANCE OR SERVICE......................... |
Back Cover |
LAVEUSE/SÉCHEUSE |
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GUIDE D’UTILISATION |
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ET D’ENTRETIEN |
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Table des matières |
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SÉCURITÉ DE LA LAVEUSE/SÉCHEUSE.................. |
25 |
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ACCESSOIRES............................................................ |
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28 |
RÉDUCTION DE LA CONSOMMATION D’EAU |
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ET D’ÉNERGIE............................................................. |
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28 |
VÉRIFICATION D’UNE CIRCULATION |
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D’AIR ADÉQUATE POUR LE SYSTÈME |
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D’ÉVACUATION .......................................................... |
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29 |
TABLEAU DE COMMANDE ET |
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CARACTÉRISTIQUES................................................. |
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30 |
GUIDE DE PROGRAMMES DE LA LAVEUSE............ |
31 |
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GUIDE DE PROGRAMMES DE LA SÉCHEUSE......... |
32 |
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UTILISATION DE LA LAVEUSE................................... |
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33 |
UTILISATION DE LA SÉCHEUSE................................ |
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36 |
CARACTÉRISTIQUES SUPPLÉMENTAIRES............. |
38 |
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ENTRETIEN DE LA LAVEUSE/SÉCHEUSE................ |
39 |
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DÉPANNAGE................................................................ |
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43 |
GARANTIE.................................................................... |
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51 |
ASSISTANCE OU SERVICE............ |
Couverture arrière |
LAVADORA/SECADORA MANUAL DE USO Y CUIDADO
Índice
SEGURIDAD DE LA LAVADORA/SECADORA........... |
53 |
ACCESORIOS.............................................................. |
56 |
USANDO MENOS AGUA Y ENERGÍA........................ |
56 |
REVISE QUE EL SISTEMA DE VENTILACIÓN |
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TENGA UN BUEN FLUJO DE AIRE ........................... |
57 |
PANEL DE CONTROL Y CARACTERÍSTICAS........... |
58 |
GUÍA DE CICLOS DE LA LAVADORA........................ |
59 |
GUÍA DE CICLOS DE LA SECADORA........................ |
60 |
USO DE SU LAVADORA.............................................. |
61 |
USO DE SU SECADORA............................................. |
64 |
CARACTERÍSTICAS ADICIONALES.......................... |
66 |
MANTENIMIENTO DE |
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LA LAVADORA/SECADORA....................................... |
67 |
SOLUCIÓN DE PROBLEMAS..................................... |
71 |
GARANTÍA.................................................................... |
79 |
AYUDA O SERVICIO TÉCNICO.................................. |
83 |
W10843842A
Washer/Dryer Safety
2
3
Accessories
Enhance your dryer with these premium accessories.
For more high-quality items or to order, call 1-866-698-2538, or visit us at www.whirlpool.com/accessories. In Canada call 1-800-688-2002, or visit us at www.whirlpoolparts.ca.
Part Number |
Accessory: |
Part Number |
Accessory |
8212614 |
Dryer vent lint brush |
49971 |
Compact dryer stand – white |
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3404351 |
Drying rack – fi ts 29" (737 mm) |
31682 |
All-purpose appliance cleaner |
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Super Capacity, 6.5 cu ft (0.18 cu m) – |
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side swing or hamper door |
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3406839 |
Drying rack – fi ts 29" (737 mm) |
1903WH |
Laundry supply storage cart |
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Super Capacity Plus, 7.0 cu ft |
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(0.20 cu m) – side swing door only |
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This washer does not include inlet water hoses. See Installation Instructions for installation accessories.
Using Less Water and Energy
This washer is designed to use less water and energy, and complies with all 2015 energy standards. Wash cycles with controlled temperatures are designed to maintain cleaning performance while using less water and energy compared to older traditional washers. As a result, water levels will be lower, and hot and warm wash temperatures may not be as warm as you are used to.
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Traditional washer |
Reduced water washer |
4
Check Your Vent System for Good Airflow
Good airflow
Along with heat, dryers require good airflow to efficiently dry laundry. Proper venting will reduce your drying times and improve your energy savings. See Installation Instructions.
The venting system attached to the dryer plays a big role in good airflow.
Service calls caused by improper venting are not covered by the warranty and will be paid by the customer, regardless of who installed the dryer.
Maintain good airflow:
nClean your lint screen before each load.
nReplace plastic or foil vent material with 4" (102 mm) diameter heavy, rigid vent material.
4" (102 mm)
nUse the shortest length of vent possible.
nUse no more than four 90° elbows in a vent system; each bend and curve reduces airflow.
Good |
Better |
nRemove lint and debris from the exhaust hood.
nRemove lint from the entire length of the vent system at least every 2 years. When cleaning is complete, be sure to follow the Installation Instructions supplied with your dryer for final product check.
nClear away items from the front of the dryer.
Use Automatic cycles for better fabric care and energy savings
Use the Automatic Dry cycles to provide the most energy savings and enhanced fabric care from the dryer. During Automatic Dry cycles, drying air temperature or moisture level are sensed in the load. This sensing occurs throughout the drying cycle, and the dryer shuts off when the load reaches the selected dryness. The Energy Preferred cycle will provide optimal energy savings.
With Timed Drying, the dryer runs the amount of time set and sometimes results in shrinkage, wrinkling, and static due to overdrying. Use Timed Drying for the occasional damp load that needs a little more drying time or when using the drying rack.
5
Control Panel and Features
27" (68.5 cm) Models
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27" (68.5 cm) Long Vent Models (U.S. Only)
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24" (61 cm) Models
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Not all features and options are available on all models. Appearance may vary.
WASHER
1WASH CYCLE KNOB
Use the Wash Cycle knob to select available cycles on your washer. Turn the knob to select a cycle for your laundry load. See “Washer Cycle Guide” for detailed descriptions of cycles.
2WASH TEMP
You may select a Wash Temperature based on the type of fabric and soils being washed. Use the warmest wash water safe for the fabric. Follow garment label instructions.
3SOIL LEVEL
Select the most suitable setting (Light, Medium, or Heavy) for your load.
4DEEP WATER WASH (on 27" models)
Select this option for bulky loads such as sheets or bedding.
DRYER
5PUSH TO START KNOB/END OF CYCLE SIGNAL
On 24" models, press the PUSH TO START knob to start the dryer.
On 27" models, the PUSH TO START knob is used both to start the dryer and to select End of Cycle Signal.
The End of Cycle Signal produces an audible sound when the drying cycle is fi nished. Promptly removing clothes
at the end of the cycle reduces wrinkling. Turn the END OF CYCLE SIGNAL knob to select the desired setting (On or Off). Press the PUSH TO START knob to start the dryer.
6DRYER CYCLE KNOB
Use your Dryer Cycle knob to select available cycles on your dryer. Turn the knob to select a cycle for your laundry load. See “Dryer Cycle Guide” for detailed descriptions of cycles.
TIMED DRYING
Will run the dryer for the specifi ed time on the control. Drying time and temperature will depend on your dryer model.
AUTOMATIC DRY
Senses moisture in the load or air temperature and shuts off when the load reaches the selected dryness level. Gives the best drying in the shortest time. Drying time will vary based on fabric type, load size, and dryness setting.
6
Washer Cycle Guide
Not all cycles or options are available on all models. Refer to the cycle control knob on your washer.
Wash temperatures are selected using the Wash Temp knob.
For best performance:
• Choose the cycle that best fi ts the load being washed.
• Use Prewash or Soak for heavily soiled clothing.
• Do not leave the washer lid open unattended once |
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the washer has started to fi ll. |
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27" Models |
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24" Models |
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27" Models |
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Items to wash: |
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Soil |
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Wash |
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Wash/Spin |
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Cycle: |
Level |
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Times:** |
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Speed: |
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Cycle Details: |
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Cottons and |
Normal |
Medium |
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6–14 |
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High and |
You may select a wash time based on your |
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linens; loads that |
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Low/High |
load. Select the Deep Water Wash option |
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are moderately or |
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Heavy |
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for bulky loads such as sheets or bedding. |
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heavily soiled |
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Permanent press |
Casual |
Light |
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6–10 |
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High and |
You may select a wash time based on your |
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blends and |
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or |
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Low/Low |
load. Features a low-speed fi nal spin to |
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synthetic fabrics |
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Medium |
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reduce wrinkling. |
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that are lightly to |
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moderately soiled |
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Lightly to moderately |
Delicates |
Light |
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6–10 |
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Low/Low |
Gently removes soils and minimizes |
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soiled delicate items |
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or |
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wrinkling. |
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and washable knits |
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Medium |
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Heavily soiled |
Prewash* |
Heavy |
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High/High |
Brief periods of agitation and soak |
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or stained |
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followed by a 4-minute prewash featuring |
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items that need |
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high-speed agitation. |
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pretreatment |
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*You should use the amount of detergent or presoak additive recommended by the manufacturer. After the cycle ends, you may add detergent and start a new wash cycle.
**Approximate time in minutes.
IMPORTANT: Do not presoak items in your washer by lifting the lid or stopping the cycle. Failure to follow this instruction can result in property damage. If needed, presoak items in a small wash basin prior to loading the washer.
24" Models
Items to wash: |
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Soil |
Wash |
Wash/Spin |
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Cycle: |
Level |
Times:** |
Speed: |
Cycle Details: |
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Cottons and |
Normal |
Medium |
8–12 |
High and |
You may select a wash time based on |
linens; loads that |
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Low/High |
your load. |
are moderately or |
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Heavy |
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heavily soiled |
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Heavily soiled loads |
Super Wash |
Heavy |
14 |
High/High |
The longest wash time. |
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Permanent press |
Casual |
Light |
6–10 |
High and |
You may select a wash time based on your |
blends and |
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or |
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Low/Low |
load. Features a low-speed fi nal spin to |
synthetic fabrics |
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Medium |
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reduce wrinkling. |
that are lightly to |
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moderately soiled |
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Lightly to moderately |
Delicates |
Light |
8 |
Low/Low |
Gently removes soils and minimizes |
soiled delicate items |
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or |
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wrinkling. |
and washable knits |
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Medium |
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Heavily soiled |
Soak* |
Heavy |
12 |
High/High |
Brief periods of agitation and soak |
or stained |
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followed by a 2-minute prewash featuring |
items that need |
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high-speed agitation. |
pretreatment |
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*You should use the amount of detergent or presoak additive recommended by the manufacturer. After the cycle ends, you may add detergent and start a new wash cycle.
**Approximate time in minutes.
IMPORTANT: Do not presoak items in your washer by lifting the lid or stopping the cycle. Failure to follow this instruction can result in property damage. If needed, presoak items in a small wash basin prior to loading the washer.
7
Dryer Cycle Guide — Automatic Dry Cycles
Not all cycles and settings are available on all models.
AUTOMATIC DRY – Automatic cycles give the best drying in the shortest time. They sense moisture in the load or air temperature and shut off when the load reaches the selected dryness level. Drying time varies based on fabric type, load size, and dryness setting.
Select a drying temperature based on the fabrics in your load. If you are unsure of the temperature to select for a load, select the lower setting rather than the higher setting.
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27" Models |
24" Models |
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Available |
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Items to dry: |
Cycle: |
Options: |
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Cycle Details: |
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Most loads, including |
AUTOMATIC |
End of Cycle Signal |
Automatic cycles include a cool down cycle to make the load |
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jeans, heavy work |
DRY (High Heat) |
(on 27" models) |
easier to handle. |
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clothes, towels |
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An ENERGY PREFERRED AUTOMATIC SETTING is available |
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for optimal energy savings. |
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Medium to lightweight |
AUTOMATIC |
End of Cycle Signal |
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synthetics, permanent |
DRY (Low Heat) |
(on 27" models) |
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press, no-iron items |
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or smaller, lighter |
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loads, including work |
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clothes, medium |
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weight fabrics, sheets, |
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casual, shirts, pants, |
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lightweight items, |
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synthetics, delicates, |
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athletic wear |
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NOTE: If loads do not seem as dry as you would like, select Very Dry next time you dry a similar load. If loads seem drier than you like, select Less Dry next time you dry a similar load.
Dryer Cycle Guide — Timed Drying
Not all cycles and settings are available on all models.
Will run the dryer for the selected time.
Items to dry: |
Cycle: |
Temperature: |
Available |
Cycle Details: |
Options: |
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Rubber, plastic, |
Fluff Air |
No Heat |
Time Adjustment |
No-heat drying. |
heat-sensitive fabrics |
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End of Cycle Signal |
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(on 27" models) |
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Any load |
Damp Dry |
High |
End of Cycle Signal |
Dries items to a damp level or for items |
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(on 27" models) |
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(on 27" models) |
that do not require an entire drying cycle. |
Any load |
Tumble Press® |
High |
End of Cycle Signal |
Helps remove wrinkles in dry clothing, |
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(on 27" models) |
such as those found in clothes packed |
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in a suitcase or in items wrinkled from |
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being left in the dryer too long. |
Heavy, bulky, or |
Timed Drying |
High |
Time Adjustment |
Completes drying if items are still damp. |
lightweight items |
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End of Cycle Signal |
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(on 27" models) |
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8
Using Your Washer
1. Sort and prepare your laundry
2. Add laundry products
•Empty pockets. Loose change, buttons, or any small object can pass under the agitator and become trapped, causing unexpected sounds.
•Sort items by recommended cycle, water temperature, and colorfastness.
•Separate heavily soiled items from lightly soiled.
•Separate delicate items from sturdy fabrics.
•Do not dry garments if stains remain after washing, because heat can set stains into fabric.
•Treat stains promptly.
•Close zippers, fasten hooks, tie strings and sashes, and remove non-washable trim and ornaments.
•Mend rips and tears to avoid further damage to items during washing.
Helpful Tips:
•When washing waterproof or water-resistant items, load evenly.
•Use mesh garment bags to help avoid tangling when washing delicate or small items.
•Turn knits inside out to avoid pilling. Separate lint-takers from lint-givers. Synthetics, knits, and corduroy fabrics will pick up lint from towels, rugs, and chenille fabrics.
NOTE: Always read and follow fabric care label instructions to avoid damage to your garments.
Add a measured amount of detergent or single-dose laundry packet into the basket before adding clothes. If using Oxi-type boosters, color-safe bleach, or fabric softener crystals, add
to the bottom of the washer basket as well.
IMPORTANT: Follow the manufacturer’s instructions to determine the amount of laundry products to use.
9
3. Load laundry into washer |
5. Add fabric softener to dispenser |
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(on 27" models) |
Load garments in loose heaps evenly around basket wall.
For best results, do not pack the load tightly. Do not wrap large items such as sheets around the agitator; load them in loose piles around the sides of the basket. Try mixing different sized items to reduce tangling.
IMPORTANT: Do not tightly pack or force items into washer. Items need to move freely for best cleaning and to reduce wrinkling and tangling.
4. Add liquid chlorine bleach to dispenser (on 27" models)
Liquid
Chlorine Bleach
Do not overfi ll, dilute, or use more than 1 cup (250 mL). Do not use color-safe bleach or Oxi products in the same cycle with liquid chlorine bleach.
Pour a measured amount of liquid fabric |
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softener into dispenser; always follow |
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manufacturer’s directions for correct amount |
MAX FILL |
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of fabric softener based on your load size. |
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Dilute liquid fabric softener by fi lling the dispenser with warm water until liquid reaches the underside of the rim. See max fi ll
line arrows. Do not overfi ll.
Adding Liquid Fabric Softener Manually to Wash Load
On models without a fabric softener dispenser (24" models), or to add fabric softener manually on dispenser models, during the fi nal rinse, wait until the washer has completed fi lling, then
push in the Cycle knob to pause the washer. Lift the lid and add the measured recommended amount of liquid fabric softener (diluted with 1/2 to 1 cup [125 to 250 mL] warm water). Do not allow liquid fabric softener to spill, splash, drip, or run into the basket or on load. Do not use more than the recommended amount. Close the lid and pull out the Cycle knob to start the washer.
6. Select cycle
Turn Cycle knob clockwise to choose your wash cycle. For more information, see “Washer Cycle Guide.”
10
7. Select SOIL LEVEL |
9. Select Deep Water Wash option |
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Select the soil level setting most suitable for your load.
8. Select TEMPERATURE
Once you select a cycle, select the desired wash temperature by turning the WASH TEMP knob to the appropriate setting based on your load. All rinses are tap cold.
NOTE: Always read and follow fabric care label instructions to avoid damage to your garments.
Wash Temp |
Suggested Fabrics |
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Hot |
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Some cold water is added to save |
Whites and pastels |
energy. This will be cooler than |
Durable garments |
your hot water heater setting. |
Heavy soils |
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Warm |
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Some cold water will be added, so |
Bright colors |
this will be cooler than what your |
Moderate to light soils |
previous washer provided. |
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Cool |
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Some warm water may be added |
Colors that bleed |
to assist in soil removal and to |
or fade |
help dissolve detergents. |
Light soils |
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Cold |
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A small amount of warm water |
Dark colors that |
may be added to assist in soil |
bleed or fade |
removal and to help dissolve |
Light soils |
detergents. Water will be colder |
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than “Cool” setting. |
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Tap Cold |
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This is the temperature from |
Dark colors that |
your faucet. |
bleed or fade |
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Light soils |
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On some models, set DEEP WATER WASH to ON for bulky loads such as sheets or bedding.
10. Pull out Cycle knob to begin wash cycle
Close the washer lid and pull out the Cycle knob to start the washer.
NOTE: Some washers will only fi ll with the lid in the closed position.
To add a garment after washer starts:
•Push in the Cycle knob to stop the washer.
•Open the lid and add the item(s).
•Close the lid and pull the Cycle knob out to resume the cycle. Do not leave the lid open unattended once the washer has started fi lling.
•For best performance, do not interrupt washer cycle once the washer has been started.
11
Using Your Dryer
WARNING: To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY INSTRUCTIONS before operating this dryer.
Before using your dryer, wipe the dryer drum with a damp cloth to remove dust from storing and shipping.
1. Clean the lint screen
3. Select cycle
27" models |
24" models |
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Clean the lint screen before each load.
On 27" models, pull the lint screen straight up. Roll lint off the screen with your fingers. Push the lint screen firmly back into place.
On 24" models, reach inside the drum and pull out the lint screen and its cover, and separate the cover and the screen by squeezing the screen and pulling on the cover at the same time. Roll lint off the screen with your fi ngers. Put the lint screen and its cover back together and push fi rmly into place.
On all models, do not rinse or wash screen to remove lint. For additional cleaning information, see “Cleaning the lint screen.”
2. Load the dryer
Place laundry in the dryer. Close the door.
NOTE: Your model may have a different door than the one shown.
Do not tightly pack the dryer; clothes should be able to tumble freely.
Select the desired cycle for your load. See “Dryer Cycle Guide” for more information about each cycle.
AUTOMATIC DRY Cycles
You can select a different dryness level, depending on your load, by turning the knob to the desired dryness level.
Selecting Very Dry, ENERGY PREFERRED, or Less Dry automatically adjusts the dryness level at which the dryer will shut off. Once a dryness level is set, it cannot be changed without stopping the cycle.
AUTOMATIC DRY cycles give the best drying in the shortest time. Drying time varies based on fabric type, load size, and dryness setting.
NOTE: Very Dry removes more load moisture. ENERGY PREFERRED is used for a starting point for AUTOMATIC DRY cycles. Choose ENERGY PREFERRED for optimal energy savings. Less Dry removes less moisture and is used for loads you may want to put on a hanger to complete drying.
12
4. Select End of Cycle Signal (optional, on 27" models only)
Your dryer may have an End of Cycle Signal. The signal is helpful when drying items that should be removed from the dryer as soon as it stops. On the PUSH TO START button, turn the END OF CYCLE SIGNAL selector to ON or OFF. The signal will sound only if the selector is set to ON.
NOTE: When the Tumble Press® setting is selected and the End of Cycle Signal is ON, the tone will sound every
5 minutes until the clothes are removed or the Tumble Press® setting ends.
5. Press PUSH TO START knob to begin cycle
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27" Models |
24" Models |
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Push and hold the PUSH TO START knob to begin the cycle.
Promptly remove garments after cycle has completed to reduce wrinkling. Use the Tumble Press® feature to avoid wrinkling when you are unable to remove a load from the dryer as soon as it stops.
Additional Features
USING THE DRYING RACK
To obtain a drying rack for your dryer, follow the instructions included in your dryer drum. Remove and discard any packing material before use.
Use the drying rack for items that you do not want to tumble dry, such as sweaters and tennis shoes. When you use the drying rack, the drum continues to turn, but the rack remains stationary.
The drying rack is intended for use with the Timed Drying cycles only. The drying rack cannot be used with Automatic Dry cycles.
To use the drying rack:
IMPORTANT: Do not remove the lint screen. 1. Open dryer door.
2.Align the two hooks on the front of the drying rack with the holes in the dryer door opening and press down fully into holes. Rest the rear support on the dryer back ledge.
3.Place wet items on top of the drying rack. Allow space around items for air to circulate. The drying rack does not move, but the drum will rotate. Make sure items do not hang over the edges or between drying rack grille.
4.Close the door.
5.Select a Timed Drying/Fluff Air or Low Temperature cycle. Items containing foam, rubber, or plastic must be dried on a clothesline or by using the Fluff Air setting.
6.Start the dryer.
NOTE: Check the lint screen and remove any lint accumulated from items dried on the drying rack after the cycle is fi nished.
13
Washer/Dryer Maintenance
WATER INLET HOSES
Replace inlet hoses after 5 years of use to reduce the risk of hose failure. Periodically inspect and replace inlet hoses if bulges, kinks, cuts, wear, or leaks are found.
When replacing your inlet hoses, mark the date of replacement on the label with a permanent marker.
WASHER CARE
Recommendations to Help Keep Your Washer Clean and Performing at its Best
1.Always follow the detergent manufacturer’s instructions regarding the amount of detergent to use. Never use more than the recommended amount because that may increase the rate at which detergent and soil residue accumulate inside your washer, which in turn may result in undesirable odor.
2.Use warm and hot wash water settings sometimes (not exclusively cold water washes), because they do a better job of controlling the rate at which soils and detergent accumulate.
3.Always leave the washer lid open between uses to help dry out the washer and prevent the buildup of odor-causing residue.
Cleaning Your Top Loading Washer
Read these instructions completely before beginning the routine cleaning processes recommended below. This Washer Maintenance Procedure should be performed, at a minimum, once per month or every 30 wash cycles, whichever occurs sooner, to control the rate at which soils and detergent
may otherwise accumulate in your washer. To keep washer interior odor-free, follow this recommended monthly cleaning procedure:
affresh® Washer Cleaner Cycle Procedure (Recommended for Best Performance):
a.Open the washer lid and remove any clothing or items.
b.Place an affesh® Washer Cleaner tablet in the bottom of the washer basket.
c.Do not add any detergent or other chemical to the washer when following this procedure.
d.Close the washer lid.
e.Select Normal 14 (27" models) or Super Wash (24" models) cycle, Hot Temperature, and Heavy Soil Level.
f.Pull out the Cycle knob. Water will pour into washer for a moment and then pause; the lid will lock and the cycle will continue.
NOTE: For best results, do not interrupt cycle. If cycle must be interrupted, push in the Cycle knob.
WASHER CARE (cont.)
Chlorine Bleach Procedure (Alternative):
a.Open the washer lid and remove any clothing or items.
b. Add 1 cup (236 mL) of liquid chlorine bleach to the bleach compartment.
NOTE: Use of more liquid chlorine bleach than is recommended above could cause washer damage over time.
c.Do not add any detergent or other chemical to the washer when following this procedure.
d.Close the washer lid.
e.Select Normal 14 (27" models) or Super Wash (24" models) cycle, Hot Temperature, and Heavy Soil Level.
f.Pull out the Cycle knob. Water will pour into washer for a moment and then pause; the lid will lock and the cycle will continue.
NOTE: For best results, do not interrupt cycle. If cycle must be interrupted, push in the Cycle knob.
Cleaning the liquid fabric softener dispenser (on some models)
1.Remove dispenser by grasping top with both hands and squeezing, while pushing upward with thumbs.
2.Rinse dispenser under warm water, then replace it.
NOTE: To avoid damage to the washer or clothing, do not wash clothes with the liquid fabric softener dispenser removed.
Cleaning the bleach dispenser (on some models)
Wipe the inside of the bleach dispenser with a clean, damp cloth.
Cleaning the Outside of the Washer
Use a soft, damp cloth or sponge to wipe away any spills. Use only mild soaps or cleaners when cleaning external washer surfaces.
IMPORTANT: To avoid damaging the washer’s fi nish, do not use abrasive products.
14
CLEANING THE WASHER/DRYER LOCATION
Keep washer/dryer area clear and free from items that would block the airflow for proper washer/dryer operation. This includes clearing piles of laundry in front of the washer/ dryer.
CLEANING THE DRYER INTERIOR
To clean dryer drum
1.Apply a liquid, nonflammable household cleaner to the stained area of the drum and rub with a soft cloth until stain is removed.
2.Wipe drum thoroughly with a damp cloth.
3.Tumble a load of clean cloths or towels to dry the drum.
NOTE: Garments that contain loose dyes, such as denim blue jeans or brightly colored cotton items, may discolor the dryer interior. These stains are not harmful to your dryer and will not stain future loads of clothes. Dry these items inside out to avoid drum staining.
REMOVING ACCUMULATED LINT
From Inside the Dryer Cabinet
Lint should be removed every 2 years, or more often, depending on dryer usage. Cleaning should be done by a qualified servicer.
From the Exhaust Vent
Lint should be removed every 2 years, or more often, depending on dryer usage.
CLEANING THE LINT SCREEN
Every load cleaning
A screen blocked by lint can increase drying time.
On 27" models, the lint screen is located in the door opening of the dryer.
On 24" models, it is located inside the dryer on the back wall.
To clean:
1.On 27" models, pull the lint screen straight up. Roll lint off the screen with your fingers.
On 24" models, pull out the lint screen and its cover, and separate the cover and the screen by squeezing the screen and pulling on the cover at the same time. Roll lint off the screen with your fingers.
27" models |
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24" models |
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On all models, do not rinse or wash the screen to remove lint. Wet lint is hard to remove.
2.On 27" models, push the lint screen firmly back into place.
On 24" models, put the lint screen and its cover back together and push firmly back into place.
IMPORTANT:
nDo not run the dryer with the lint screen loose, damaged, blocked, or missing. Doing so can cause overheating and damage to both the dryer and fabrics.
nIf lint falls off the screen into the dryer during removal, check the exhaust hood and remove the lint. See “Venting Requirements” in the Installation Instructions.
As needed cleaning
Laundry detergent and fabric softener residue can build up on the lint screen. This buildup can cause longer drying times for your clothes, or cause the dryer to stop before
your load is completely dry. The screen is probably clogged if lint falls off while the screen is in the dryer.
Clean the lint screen with a nylon brush every 6 months, or more frequently, if it becomes clogged due to a residue buildup.
To wash:
1.Roll lint off the screen with your fingers.
2.Wet both sides of lint screen with hot water.
3.Wet a nylon brush with hot water and liquid detergent. Scrub lint screen with the brush to remove residue buildup.
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27" models |
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24" models |
4.Rinse screen with hot water.
5.Thoroughly dry lint screen with a clean towel. Reinstall screen in dryer.
15
CHANGING THE DRUM LIGHT (on some models)
1.Unplug dryer or disconnect power.
2.Open the dryer door. Locate the light bulb cover on the back wall of the dryer. Using a Phillips-head screwdriver, remove the screw located in the lower right-hand corner of the cover. Remove the cover.
3.Turn bulb counterclockwise. Replace the bulb with
a 10-watt appliance bulb only. Replace the cover and secure with the screw.
4.Plug into a grounded outlet or reconnect power.
VACATION, STORAGE, AND MOVING CARE
Non-Use or Storage Care
Operate your washer/dryer only when you are at home. If you will be on vacation or not using your washer/dryer for an extended period of time, you should:
1.Unplug washer/dryer or disconnect power.
2.Turn off water supply to washer, to avoid fl ooding due to water pressure surge.
3.For gas dryers only: Close shut-off valve to gas supply line.
4.Clean lint screen. See “Cleaning the Lint Screen”.
Moving Care
For power supply cord-connected washer/dryers:
1.Unplug the power supply cord.
2.Make sure leveling legs are secure in washer/dryer base.
3.Continue with “For washers” in next column.
16
VACATION, STORAGE, AND MOVING CARE (cont.)
For direct-wired washer/dryers:
1.Turn off power at fuse or breaker box.
2.Disconnect wiring.
3.Make sure leveling legs are secure in washer/dryer base.
4.Continue with “For washers” below.
For gas washer/dryers:
1.Unplug or disconnect power to washer/dryer.
2.Close shut-off valve in gas supply line.
3.Disconnect gas supply line pipe and remove fi ttings attached to dryer pipe.
4.Cap the open fuel supply line.
5.Make sure leveling legs are secure in washer/dryer base.
6.Continue with “For washers” below.
For washers:
1.Shut off both water faucets. Disconnect and drain water inlet hoses.
2.If washer/dryer will be moved during freezing weather, follow “Winter Storage Care” directions before moving.
3.Disconnect drain hose from drain system and drain any remaining water into a pan or bucket. Disconnect drain hose from back of washer.
4.Place inlet hoses and drain hose inside washer basket.
5.Drape power cord over edge and into washer basket.
6.Place packing tray from original shipping materials back inside washer/dryer. If you do not have packing
tray, place heavy blankets or towels into basket opening. Close lids/doors and place tape over lids/doors and down front of washer/dryer. Keep lids/doors taped
until washer/dryer is placed in new location.
WINTER STORAGE CARE
In the U.S.A.
IMPORTANT: To avoid damage, install and store washer/dryer where it will not freeze. Because some water may stay in hoses, freezing can damage washer/dryer. If storing or moving during freezing weather, winterize your washer/dryer.
To winterize washer/dryer:
1.Shut off both water faucets, disconnect and drain water inlet hoses.
2.Put 1 qt. (1 L) of R.V.-type antifreeze in basket and run washer on RINSE cycle for about 30 seconds to mix antifreeze and remaining water.
3.Unplug washer/dryer or disconnect power.
REINSTALLING/USING WASHER/DRYER AGAIN
To reinstall washer/dryer after non-use, vacation, moving, or winter storage:
1.Refer to Installation Instructions to locate, level, and connect washer/dryer.
2.Before using again, run washer/dryer through the following recommended procedure:
To use washer/dryer again:
1.Flush water pipes and hoses. Reconnect water inlet hoses. Turn on both water faucets.
(continued in next column)
In Canada
2.Plug in washer/dryer or reconnect power.
3.Run washer through a complete cycle to clean washer and remove antifreeze, if used. Use half the manufacturer’s
recommended amount of detergent for a medium-size load.
17
Troubleshooting — Washer
First try the solutions suggested here or visit our website at www.whirlpool.com/product_help –
In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.
If you experience |
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Possible Causes |
Solution |
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Vibration or Off-Balance |
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Check the following for proper installation or see “Using Your Washer” section.
Feet may not be in contact with the |
Front and rear feet must be in fi rm contact with fl oor, and |
fl oor and locked. |
washer/dryer must be level to operate properly. Jam nuts must |
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be tight against the bottom of the cabinet. |
Washer/dryer may not be level. |
Check fl oor for fl exing or sagging. If fl ooring is uneven, a 3/4" |
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(19 mm) piece of plywood under your washer/dryer will reduce |
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sound. |
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See “Level the Washer/Dryer” in Installation Instructions. |
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Load could be unbalanced. |
Load dry items in loose heaps evenly around basket wall. |
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Adding wet items to washer or adding more water to basket |
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could unbalance washer. |
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Do not tightly pack. Avoid washing single items. |
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See “Washer Cycle Guide” and “Using Your Washer” in this Use |
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and Care Guide. |
Noises
Clicking or metallic |
Objects caught in washer drain |
Empty pockets before washing. Loose items such as coins |
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noises |
system. |
could fall between basket and tub or may block pump. |
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It may be necessary to call for service to remove items. |
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It is normal to hear metal items on clothing such as metal snaps, |
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buckles, or zippers touch against the stainless steel basket. |
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Gurgling or humming |
Washer may be draining water. |
It is normal to hear the pump making a continuous humming |
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sound with periodic gurgling or surging as fi nal amounts of |
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water are removed during the Spin cycle. |
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Humming |
Washer is in sensing spin. |
You may hear the hum of the sensing spins after you have |
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started the washer. This is normal. Sensing spins will take |
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several minutes before water is added to the washer. |
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Water Leaks |
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Check the following for |
Washer not level. |
Water may splash off basket if washer is not level. Check that |
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proper installation: |
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load is not unbalanced or tightly packed. |
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Fill hoses not attached tightly. |
Tighten fi ll-hose connection. |
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Fill hose washers. |
Make sure all four fi ll hose fl at washers are properly seated. |
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Drain hose connection. |
Pull drain hose from washer cabinet and properly secure it to |
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drainpipe or laundry tub. |
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Do not place tape over drain opening. |
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Check household plumbing for leaks |
Water can back up out of a clogged sink or drainpipe. Check |
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or clogged sink or drain. |
all household plumbing for leaks (laundry tubs, drain pipe, |
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water pipes, and faucets.) |
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Washer not loaded as |
Improper loading can cause basket to be out of alignment |
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recommended. |
and cause water to splash off tub. See “Using Your Washer” |
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for loading instructions. |
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Washer not performing as expected |
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Washer won’t run or fi ll, washer stops working
Check for proper water supply.
Both hoses must be attached and have water fl owing to inlet valve.
Both hot and cold water faucets must be turned on.
Check that inlet valve screens have not become clogged.
Check for any kinks in inlet hoses, which can restrict water fl ow.
18
Troubleshooting — Washer (cont.)
In the U.S.A. |
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In Canada |
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First try the solutions suggested here or visit our website at www.whirlpool.com/product_help –
In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.
If you experience |
Possible Causes |
Solution |
|
|
|
|
|
Washer not performing as expected (cont.) |
|
|
|
|
|
|
|
Washer won’t run |
Check proper electrical supply. |
Plug into a grounded outlet or reconnect power. |
|
or fi ll, washer stops |
|
|
|
|
Do not use an extension cord. |
|
|
working (cont.) |
|
|
|
|
Ensure there is power to outlet. |
|
|
|
|
|
|
|
|
|
|
|
|
Reset a tripped circuit breaker. Replace any blown fuses. |
|
|
|
NOTE: If problems continue, contact an electrician. |
|
|
|
|
|
|
Normal washer operation. |
Door must be closed for washer to run. |
|
|
|
|
|
|
|
Washer will pause during certain phases of cycle. Do not |
|
|
|
interrupt cycle. |
|
|
|
|
|
|
|
Washer spins the dry load for several minutes before fi lling to |
|
|
|
determine if load is balanced. You may hear the hum of the |
|
|
|
spins. This is normal. |
|
|
Washer not loaded as |
Remove several items, rearrange load evenly in basket and add |
|
|
recommended. |
detergent. Close lid and pull Cycle knob to start washer. |
|
|
|
|
|
|
|
Do not add more than 1 or 2 additional items after cycle has |
|
|
|
started to avoid tightly packing or unbalancing. |
|
|
|
|
|
Washer not draining/ |
Small items may have been caught |
Empty pockets and use garment bags for small items. |
|
spinning, loads are |
in pump or between basket and tub, |
|
|
still wet |
which can slow draining. |
|
|
|
Used a cycle with a low spin speed. |
Cycles with lower spin speeds remove less water than cycles |
|
|
|
with high spin speeds. Use the recommended cycle/spin speed |
|
|
|
for your garment. To remove extra water in the load, select Spin. |
|
|
|
Load may need to be rearranged to allow even distribution of the |
|
|
|
load in the basket. |
|
|
Washer not loaded as recommended. |
Tightly packing or unbalanced loads will not allow the washer to |
|
|
|
spin correctly, leaving the load wetter than normal. See “Using |
|
|
|
Your Washer” for loading recommendations. |
|
|
Check plumbing for correct drain hose |
Check drain hose for proper installation. Use drain hose form |
|
|
installation. Drain hose extends into |
and securely attach to drainpipe or tub. Do not tape over drain |
|
|
standpipe farther than 4.5" (114 mm). |
opening. Lower drain hose if the end is higher than 96" (2.4 m) |
|
|
|
above the fl oor. Remove any clogs from drain hose. |
|
|
|
|
|
|
Too much detergent causing suds |
Always measure and follow detergent directions for your load. |
|
|
to slow or stop draining and spinning. |
To remove extra suds, select Rinse and Spin. Do not add |
|
|
|
detergent. |
|
|
|
|
|
19
Troubleshooting — Washer (cont.)
First try the solutions suggested here or visit our website at www.whirlpool.com/product_help –
In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.
If you experience |
Possible Causes |
Solution |
|
|
|
Washer not performing as expected (cont.) |
|
|
Water level seems |
The top of the agitator is much |
This is normal and necessary for clothes to move freely. |
too low, or the washer |
higher than the highest water level. |
|
appears to not fi ll |
|
|
completely |
|
|
|
|
|
Clothes not completely |
This washer uses much less water |
Clothes may not be completely covered with water. |
covered with water |
than traditional top-load washers. |
|
|
|
|
Dry spots on load |
This washer uses much less water |
Wash a smaller load, or select Deep Water Wash option. |
after cycle |
than traditional top-load washers. |
|
|
|
|
|
High speed spins extract more |
The high spin speeds combined with air fl ow during the fi nal |
|
moisture than traditional top-load |
spin can cause items near the top of the load to develop dry |
|
washers. |
spots during the fi nal spin. This is normal. |
|
|
|
Incorrect or wrong |
Check for proper water supply. |
Check that hot and cold inlet hoses are not reversed. |
wash or rinse |
|
|
|
Both hoses must be attached to both washer and faucet, and |
|
temperatures |
|
|
|
have both hot and cold water fl owing to inlet valve. |
|
|
|
|
|
|
|
|
|
Check that inlet valve screens are not clogged. |
|
|
|
|
|
Remove any kinks in hoses. |
|
|
|
|
Energy-saving controlled |
This washer uses cooler wash and rinse water temperatures |
|
wash temperatures. |
than your previous washer. This includes cooler hot and warm |
|
|
washes. |
Load not rinsed |
Check for proper water supply. |
Check that hot and cold inlet hoses are not reversed. |
|
|
|
|
|
Both hoses must be attached and have water fl owing to the |
|
|
inlet valve. |
|
|
Both hot and cold water faucets must be ON. |
|
|
|
|
|
Inlet valve screens on washer may be clogged. |
|
|
|
|
|
Remove any kinks in the inlet hose. |
|
Using too much detergent. |
The suds from too much detergent can keep washer from |
|
|
operating correctly. Always measure detergent and follow |
|
|
detergent directions based on load size and soil level. |
|
Washer not loaded as recommended. |
The washer is less effi cient at rinsing when load is tightly packed. |
|
|
|
|
|
Load garments in loose heaps evenly around the basket wall. |
|
|
|
|
|
The washer will not rinse well if tightly packed. Load with dry |
|
|
items only. |
|
|
|
|
|
Use cycle designed for the fabrics being washed. |
|
|
|
|
|
Add only 1 or 2 garments after washer has started. |
|
|
|
Sand, pet hair, lint, |
Heavy sand, pet hair, lint, and |
Increase soil level setting. |
etc. on load after |
detergent or bleach residues may |
|
washing |
require additional rinsing. |
|
|
|
|
Load is tangling |
Washer not loaded as recommended. |
See “Using Your Washer” section. |
|
|
|
|
|
Select a cycle with a slower wash action and spin speed; |
|
|
however, items will be wetter than those using a higher |
|
|
speed spin. |
|
|
|
|
|
Load garments in loose heaps evenly around the basket wall. |
|
|
|
|
|
Reduce tangling by mixing types of load items. Use the |
|
|
recommended cycle for the type of garments being washed. |
|
|
|
Not cleaning or |
Washer not loaded as recommended. |
Washer is less effi cient at cleaning when load is tightly packed. |
removing stains |
|
|
|
Load garments in loose heaps evenly around the basket wall. |
|
|
|
|
|
|
Load with dry items only. |
|
|
Add only 1 or 2 garments after washer has started. |
|
Adding detergent on top of load. |
Add detergent, oxi products, and color-safe bleach to the |
|
|
bottom of the basket before adding the load items. |
|
|
|
20
Troubleshooting — Washer (cont.)
First try the solutions suggested here or visit our website at www.whirlpool.com/product_help –
In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.
|
If you experience |
Possible Causes |
Solution |
|
|
|
|
|
Washer not performing as expected (cont.) |
|
|
|
Not cleaning or |
Using too much detergent. |
The suds from too much detergent can keep washer from |
|
removing stains (cont.) |
|
operating correctly. Always measure detergent and follow |
|
|
|
manufacturer’s directions based on load size and soil level. |
|
|
Not using correct cycle for fabric type. |
Use a higher soil level cycle option and warmer wash |
|
|
|
temperature to improve cleaning. |
|
|
|
Use Heavy cycle for tough cleaning. |
|
|
Not using dispensers (on some |
Use dispensers to avoid chlorine bleach and fabric softener |
|
|
models). |
staining. |
|
|
|
|
|
|
|
Load dispensers before starting a cycle. |
|
|
|
|
|
|
|
Do not add products directly to load. |
|
|
Not washing like colors together. |
Wash like colors together and remove promptly after the cycle |
|
|
|
is complete to avoid dye transfer. |
|
|
|
|
|
Incorrect dispenser |
Clogged dispenser. |
Use only liquid chlorine bleach in the bleach dispenser. Use only |
|
operation (on some |
|
fabric softener in the fabric softener dispenser. |
|
models) |
|
|
|
|
|
|
|
Fabric damage |
Sharp items were in pockets during |
Empty pockets, zip zippers, and snap or hook fasteners before |
|
|
wash cycle. |
washing to avoid snags and tears. |
|
|
|
|
|
|
Strings and straps could have tangled. |
Tie all strings and straps before starting wash load. |
|
|
|
|
|
|
Items may have been damaged before |
Mend rips and broken threads in seams before washing. |
|
|
washing. |
|
|
|
Fabric damage can occur if load is |
Load garments in loose heaps evenly around the basket wall. |
|
|
tightly packed. |
Load with dry items only. |
|
|
|
|
|
|
|
Use cycle designed for the fabrics being washed. Select Deep |
|
|
|
Water Wash option for bulky items such as sheets or bedding. |
|
|
|
|
|
|
|
Add only 1 or 2 garments after washer is started. |
|
|
|
|
|
|
Liquid chlorine bleach may have been |
Do not pour liquid chlorine bleach directly onto load. Wipe up |
|
|
added incorrectly. |
bleach spills. |
|
|
|
|
|
|
|
Undiluted bleach will damage fabrics. Do not use more than |
|
|
|
recommended by manufacturer. |
|
|
|
Do not place load items on top of bleach dispenser (on some |
|
|
|
models) when loading and unloading washer. |
|
|
|
|
|
|
Garment care instructions may not |
Always read and follow garment manufacturer’s care label |
|
|
have been followed. |
instructions. |
|
Odors |
Monthly maintenance not done as |
See “Washer Care” in “Washer/Dryer Maintenance.” |
|
|
recommended. |
|
|
|
Unload washer as soon as cycle is complete. |
|
|
|
|
|
|
|
|
|
|
|
Using too much detergent. |
Be sure to measure correctly. Always follow the manufacturer’s |
|
|
|
directions. |
|
|
|
See “Washer Care” section. |
|
|
|
|
|
Single-dose laundry |
Adding laundry packet incorrectly. |
Be sure laundry packet is added to washer basket before |
|
packet not dissolving |
|
adding clothes. Do not add packet to dispenser. Follow the |
|
|
|
manufacturer’s instructions to avoid damage to your garments. |
|
|
|
|
21
Troubleshooting — Dryer
First try the solutions suggested here or visit our website at www.whirlpool.com/product_help –
In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.
If you experience |
Possible Causes |
Solution |
|
|
|
|
|
Dryer not performing as expected |
|
|
|
Clothes are not drying |
Lint screen clogged with lint. |
Lint screen should be cleaned before each load. |
|
satisfactorily, drying |
|
|
|
The Fluff Air cycle has been selected. |
Select the correct cycle for the types of garments being dried. |
|
|
times are too long |
|
||
|
|
See “Dryer Cycle Guide.” |
|
|
|
|
|
|
Load too large and heavy to dry |
Separate the load to tumble freely. |
|
|
quickly. |
|
|
|
|
|
|
|
Exhaust vent or outside exhaust |
Run the dryer for 5–10 minutes. Hold your hand under the |
|
|
hood clogged with lint, restricting air |
outside exhaust hood to check air movement. If you do not feel |
|
|
movement. |
air movement, clean exhaust system of lint or replace exhaust |
|
|
|
vent with heavy metal or exible metal vent. Make sure vent is |
|
|
|
not crushed or kinked. See Installation Instructions. |
|
|
|
|
|
|
Fabric softener sheets blocking |
Use only one fabric softener sheet, and use it only once. |
|
|
the grille. |
|
|
|
|
|
|
|
Exhaust vent not the correct length. |
Check that the exhaust vent is not too long or has too many |
|
|
|
turns. Long venting will increase drying times. Make sure vent |
|
|
|
is not crushed or kinked. See Installation Instructions. |
|
|
|
|
|
|
Exhaust vent diameter not the |
Use 4" (102 mm) diameter vent material. |
|
|
correct size. |
|
|
|
|
|
|
|
Dryer located in a room with |
Proper operation of dryer cycles requires temperatures above |
|
|
temperature below 45ºF (7ºC). |
45ºF (7ºC). |
|
|
|
|
|
|
Dryer located in a closet without |
Closet doors must have ventilation openings at the top and |
|
|
adequate opening. |
bottom of the door. The front of the dryer requires a minimum |
|
|
|
of 1" (25 mm) of airspace, and, for most installations, the rear |
|
|
|
of the dryer requires 5" (127 mm). See Installation Instructions. |
|
|
|
|
|
Dryer will not run |
Door not closed completely. |
Make sure the dryer door is closed completely. |
|
|
|
|
|
|
PUSH TO START knob not pressed |
Press and hold the PUSH TO START knob until you hear the |
|
|
rmly or held long enough. |
dryer drum moving. |
|
|
|
|
|
|
Household fuse is blown or circuit |
Electric dryers use 2 household fuses or circuit breakers. The |
|
|
breaker has tripped. |
drum may be turning, but you may not have heat. Replace both |
|
|
|
fuses or reset the circuit breaker. If the problem continues, call |
|
|
|
an electrician. |
|
|
|
|
|
|
Incorrect power supply. |
Electric dryers require 240-volt power supply. |
|
|
|
Check with a quali ed electrician. |
|
|
|
|
|
|
Wrong type of fuse. |
Use a time-delay fuse. |
|
|
|
|
|
Unusual sounds |
Dryer had a period of non-use. |
If the dryer hasn’t been used for a while, there may be a |
|
|
|
thumping sound during the rst few minutes of operation. |
|
|
|
|
|
|
A coin, button, or paper clip is |
Check the front and rear edges of the drum for small objects. |
|
|
caught between the drum and front |
Clean out pockets before laundering. |
|
|
or rear of the dryer. |
|
|
|
|
|
|
|
It is a gas dryer. |
The gas valve clicking is a normal operating sound. |
|
|
|
|
|
|
The four legs are not installed, or the |
The dryer may vibrate if not properly installed. |
|
|
dryer is not level front to back and |
See Installation Instructions. |
|
|
side to side. |
|
|
|
|
|
|
|
Clothing knotted or balled up. |
When balled up, the load will bounce, causing the dryer to |
|
|
|
vibrate. Separate the load items and restart the dryer. |
|
|
|
|
|
22
Troubleshooting — Dryer (cont.)
First try the solutions suggested here or visit our website at www.whirlpool.com/product_help –
In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.
|
If you experience |
Possible Causes |
Solution |
|
|
|
|
|
|
|
Dryer not performing as expected (cont.) |
|
|
|
|
No heat |
Household fuse is blown or circuit |
The drum may be turning, but you may not have heat. Electric |
|
|
|
breaker has tripped. |
dryers use 2 household fuses or circuit breakers. Replace both |
|
|
|
|
fuses or reset the circuit breaker. If the problem continues, call |
|
|
|
|
an electrician. |
|
|
|
|
|
|
|
|
Supply line valve not open. |
For gas dryers, the valve is not open on the supply line. |
|
|
|
|
|
|
|
|
Incorrect power supply. |
Electric dryers require 240-volt power supply. |
|
|
|
|
Check with a qualifi ed electrician. |
|
|
|
|
|
|
|
Cycle time too short |
Automatic cycle ending early. |
The load may not be contacting the sensor strips. Level the |
|
|
|
|
dryer. |
|
|
|
|
Use Timed Drying for very small loads. Change the Dryness |
|
|
|
|
Level setting on Automatic Dry cycles. |
|
|
|
|
Increasing or decreasing the Dryness Level setting will change |
|
|
|
|
the amount of drying time in a cycle. |
|
|
|
|
|
|
|
Lint on load |
Lint screen clogged. |
Lint screen should be cleaned before each load. |
|
|
|
|
|
|
|
Stains on load or drum |
Dryer fabric softener not properly |
Add dryer fabric softener sheets at the beginning of the cycle. |
|
|
|
used. |
Fabric softener sheets added to a partially dried load can stain |
|
|
|
|
your garments. |
|
|
|
|
|
|
|
|
|
Drum stains are caused by dyes in clothing (usually blue jeans). |
|
|
|
|
These will not transfer to other clothing. |
|
|
|
|
|
|
|
Loads are wrinkled |
Load not removed from dryer at the |
Select Tumble Press® feature to tumble the load without heat to |
|
|
|
end of the cycle. |
avoid wrinkling. |
|
|
|
|
|
|
|
|
Dryer tightly packed. |
Dry smaller loads that can tumble freely to reduce the chance |
|
|
|
|
of wrinkles forming. |
|
|
|
|
|
|
|
Odors |
You have recently been painting, |
Ventilate the area. When the odors or fumes are gone from the |
|
|
|
staining, or varnishing in the area |
area, rewash and dry the clothing. |
|
|
|
where your dryer is located. |
|
|
|
|
|
|
|
|
|
The electric dryer is being used for |
The new electric heating element may have an odor. The odor |
|
|
|
the fi rst time. |
will be gone after the fi rst cycle. |
|
|
|
|
|
|
|
Load is too hot |
Laundry items were removed from |
Allow Cool Down cycle to fi nish before removing laundry from |
|
|
|
the dryer before the end of the |
dryer. All cycles are cooled slowly to reduced wrinkling and |
|
|
|
cycle. |
make it easier to handle. Items removed before Cool Down |
|
|
|
|
may feel very warm. |
|
|
|
|
|
|
|
|
A high temperature cycle was used. |
Select a lower temperature, and use an automatic drying cycle. |
|
|
|
|
These cycles sense the temperature or the moisture level in the |
|
|
|
|
load and shut off when the load reaches the selected dryness. |
|
|
|
|
This reduces overdrying. |
|
|
|
|
|
|
23
|
ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS |
WHIRLPOOL® LAUNDRY |
REQUIRED TO OBTAIN WARRANTY SERVICE. |
Customer eXperience Center: |
|
|
Please have the following information available when you call the |
LIMITED WARRANTY |
n Name, address, and telephone number |
n Model number and serial number |
|
|
n A clear, detailed description of the problem |
|
n Proof of purchase including dealer or retailer name and address |
IF YOU NEED SERVICE:
1.Before contacting us to arrange service, please determine whether your product requires repair. Some questions can be addressed without service. Please take a few minutes to review the Troubleshooting or Problem Solver section of the Use and Care Guide, scan the QR code on the right to access additional resources, or visit https://www.whirlpool.com/product_help.
2.All warranty service is provided exclusively by our authorized Whirlpool Service Providers.
In the U.S. and Canada, direct all requests for warranty service to: |
https://www.whirlpool.com/product_help |
Whirlpool Customer eXperience Center
In the U.S.A. call 1-800-253-1301. In Canada call 1-800-807-6777.
If outside the 50 United States and Canada, contact your authorized Whirlpool dealer to determine if another warranty applies.
|
|
ONE YEAR LIMITED WARRANTY |
|
WHAT IS COVERED |
|
WHAT IS NOT COVERED |
|
For one year from the date of purchase, |
1. |
Commercial, non-residential, multiple-family use, or use inconsistent with published user, |
|
when this major appliance is installed, |
|
operator, or installation instructions. |
|
operated, and maintained according |
2. |
In-home instruction on how to use your product. |
|
to instructions attached to or furnished |
3. |
Service to correct improper product maintenance or installation, installation not in |
|
with the product, Whirlpool Corporation |
|
accordance with electrical or plumbing codes, or correction of household electrical or |
|
or Whirlpool Canada LP (hereafter |
|
plumbing (i.e. house wiring, fuses, or water inlet hoses). |
|
“Whirlpool”) will pay for Factory |
4. |
Consumable parts (i.e. light bulbs, batteries, air or water filters, preservation solutions, |
|
Specified Replacement Parts and repair |
|
etc.). |
|
labor to correct defects in materials or |
5. |
Defects or damage caused by the use of non-genuine Whirlpool parts or accessories. |
|
workmanship that existed when this major |
6. |
Conversion of your product from natural gas or L.P. gas or reversal of appliance doors. |
|
appliance was purchased, or at its sole |
7. |
Damage from accident, misuse, abuse, fire, floods, acts of God, or use with products not |
|
discretion replace the product. In the event |
|
approved by Whirlpool. |
|
of product replacement, your appliance |
8. |
Repairs to parts or systems to correct product damage or defects caused by |
|
will be warranted by the remaining term of |
|
unauthorized service, alteration, or modification of the appliance. |
|
the original unit’s warranty period. |
9. |
Cosmetic damage including scratches, dents, chips, and other damage to appliance |
|
YOUR SOLE AND EXCLUSIVE REMEDY |
|
finishes unless such damage results from defects in materials and workmanship and is |
|
|
reported to Whirlpool within 30 days. |
||
UNDER THIS LIMITED WARRANTY |
|
||
10. |
Discoloration, rust, or oxidation of surfaces resulting from caustic or corrosive |
||
SHALL BE PRODUCT REPAIR AS |
|||
|
environments, including but not limited to, high salt concentrations, high moisture or |
||
PROVIDED HEREIN. Service must be |
|
||
|
humidity, or exposure to chemicals. |
||
provided by a Whirlpool designated |
|
||
11. |
Pick-up or delivery. This product is intended for in-home repair. |
||
service company. This limited warranty |
|||
12. |
Travel or transportation expenses for service in remote locations where an authorized |
||
is valid only in the United States or |
|||
|
Whirlpool servicer is not available. |
||
Canada and applies only when the major |
|
||
13. |
Removal or reinstallation of inaccessible appliances or built-in fixtures (i.e. trim, |
||
appliance is used in the country in which |
|||
|
decorative panels, flooring, cabinetry, islands, countertops, drywall, etc.) that interfere |
||
it was purchased. This limited warranty |
|
||
|
with servicing, removal, or replacement of the product. |
||
is effective from the date of original |
|
||
14. |
Service or parts for appliances with original model/serial numbers removed, altered, or |
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consumer purchase. Proof of original |
purchase date is required to obtain service |
not easily determined. |
|
The cost of repair or replacement under these excluded circumstances shall be |
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under this limited warranty. |
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borne by the customer. |
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DISCLAIMER OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.
DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY
Whirlpool makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations contained in this Warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance, you should ask Whirlpool or your retailer about buying an extended warranty.
LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. WHIRLPOOL SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.
11/14
24
Sécurité de la laveuse/sécheuse
25
Sécurité de la laveuse/sécheuse
26