ASSISTANCE OU SERVICE ............ Couverture arrière
Designed to use only HE High Efficiency detergents.
Conçue pour utiliser un détergent haute efficacité seulement.
W11107884A
W11107887A-SP
WASHER/DRYER SAFETY
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3
WHAT’S NEW UNDER THE LID?
Your new washer will operate differently than your past agitator-style washer.
Lid Lock
To allow for higher spin speeds, the lid will lock and the
Lid Lock light will turn on. When this light is lit, the lid is
locked and cannot be opened. When this light is blinking,
the washer is paused. When this light is off, the lid can be
opened. After a cycle is started, the washer will ll to the
appropriate water level. When the washer is done lling,
it will start to agitate. If you need to open the lid to add a
garment after this point, the lid will remain unlocked during
the entire agitation portion of the wash phase. The cycle
will automatically pause when the lid is opened, and the
cycle will resume once the lid is closed and you press the
Start/Pause button. The lid will lock before the spin phase
begins. If you need to pause or stop after this point, you
must press the START/PAUSE button and wait for the lid
to unlock. The lid will only unlock after washer movement
has stopped. Depending on when in the cycle you try to
pause, it may take several seconds to several minutes for
the lid to unlock (for example, 1 minute if the cycle is in the
spin phase). Press the START/PAUSE button to resume the
cycle.
Sounds
At different stages of the wash cycle, you may hear sounds
and pauses that are different from those of your previous
washer. For example, you may hear a clicking and hum at
the beginning of the spin phase as the lid lock goes through
a self-test. There will be different kinds of humming and
whirring sounds as the washplate tests for load balance or
moves the load. And sometimes, you may hear nothing at
all as the washer determines the correct water level for your
load or allows time for clothes to soak.
Choosing the Right Detergent
Use only High Efciency detergents. The package will be
marked “HE” or “High Efciency.” Using non-HE detergent
will likely result in longer cycle times and reduced rinsing
performance. It may also result in component malfunction
and, over time, buildup of mold or mildew. HE detergents
should be low-sudsing and quick-dispersing to produce
the right amount of suds for the best performance. They
should hold soil in suspension so it is not redeposited
onto clean clothes. Not all detergents labeled as High
Efciency are identical in formulation and their ability to
reduce suds. For example, natural, organic, or homemade
HE detergents may generate a high level of suds. Always
follow the detergent manufacturer’s instructions to
determine the amount of detergent to use.
Use only High Efciency (HE) detergent.
IMPORTANT: The lid must be closed before the washer basket lls with water and for the wash cycle to start. If the lid is open and
lling stops, close the lid and press the START/PAUSE button to complete the cycle.
4
CHECK YOUR VENT SYSTEM FOR GOOD AIRFLOW
Maintain good airow:
n
Clean your lint screen before each load.
n
Replace plastic or foil vent material with 4" (102 mm)
diameter heavy, rigid vent material.
n
Use the shortest length of vent possible.
n
Use no more than four 90° elbows in a vent system;
each bend and curve reduces airow.
Good Better
Good airow
Along with heat, dryers require good airow to efciently
dry laundry. Proper venting will reduce your drying times and
improve your energy savings. See Installation Instructions.
The venting system attached to the dryer plays a big role
in good airow.
Service calls caused by improper venting are not covered
by the warranty and will be paid by the customer, regardless
of who installed the dryer.
n
Remove lint and debris from the exhaust hood.
n Remove lint from the entire length of the vent system at
least every 2 years. When cleaning is complete, be sure
to follow the Installation Instructions supplied with your
dryer for nal product check.
n Clear away items from the front of the dryer.
4"
(102 mm)
Use Automatic cycles for better fabric care and energy savings
Use the Automatic Dry cycles to provide the most energy savings and enhanced fabric care from the dryer. During Automatic Dry
cycles, drying air temperature or moisture level are sensed in the load. This sensing occurs throughout the drying cycle, and the
dryer shuts off when the load reaches the selected dryness.
With Timed Drying, the dryer runs the amount of time set and sometimes results in shrinkage, wrinkling, and static due to
overdrying. Use Timed Drying for the occasional damp load that needs a little more drying time.
5
CONTROL PANELS AND FEATURES
WASHER
4
1
LED TIME/STATUS DISPLAY
The Remaining Time display shows the time required for
the cycle to complete. Factors such as load size and water
pressure may affect the time shown in the display. Tightly
packed loads, unbalanced loads, excessive suds, or adding
or removing items may cause the washer to adjust the cycle
time as well.
2
LID LOCK LIGHT
The Lid Lock indicator lights up when the lid is locked and
cannot be opened. If you need to open the lid, press and
hold START/PAUSE. The lid will unlock 1 minute after the
washer movement has stopped. This may take several
minutes if the load was spinning at high speed. Press the
START/PAUSE button again to restart the cycle.
23
1
5
46
5
CYCLES
Press CYCLES to select a wash cycle. Choose from Normal,
Delicate, Heavy Duty, Rinse, Spin, or Clean Washer.
66
TEMP
Select a wash temperature based on the type of fabric
and soils being washed. For best results and following
the garment label instructions, use the warmest wash
water safe for your fabric.
7
CONTROL LOCK
Press and hold TEMP for 3 seconds to lock the controls.
Press and hold for 3 seconds to unlock. You may still press
POWER ON/OFF to turn off the washer.
3
START/PAUSE
After selecting a wash cycle, press START/PAUSE to start
the cycle. Press once to pause a cycle. The ashing lights
indicate the selected cycle and the current process.
4
CYCLE TIME (+ or -)
n Press “+” or “-” to adjust the duration of a cycle.n LED display will show the time remaining for the cycle
to complete.
n If an out-of-range adjustment is made, a buzzer
will sound.
End-of-Cycle Signal
Press and hold the plus (+) button for 3 seconds
to enable or disable the end-of-cycle signal.
Press and hold the minus (-) button for 3 seconds
to mute the signal.
7
POWER ON/OFF
Press POWER ON/OFF to turn on or off the washer.
Press once while a cycle is running to stop the washer.
6
DRYER
240V MODELS
120V MODELS
DRYER CYCLE KNOB
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Use your Dryer Cycle knob to select available cycles on your
dryer. Turn the knob to select a cycle for your laundry load.
See “Dryer Cycle Guide” for detailed descriptions of cycles.
TIMED DRY
Will run the dryer for the specied time on the control.
Drying time and temperature will depend on your dryer
model.
NORMAL and DELICATE CYCLES
These cycles sense moisture in the load or air
temperature and shut off when the load reaches the
selected dryness level. They give the best drying in the
shortest time. Drying time will vary based on fabric type,
load size, and dryness setting.
8
8
AIR ONLY
This cycle will run the dryer without heat for the specied
time on the control.
9
START BUTTON
Press the START button to start the dryer.
9
9
DISPENSERS
Liquid fabric softener dispenser
A
Pour measured liquid fabric softener into the liquid fabric
softener dispenser if desired. It will dispense automatically
A
at the optimum time.
n Use only liquid fabric softener in this dispenser.
NOTE: The fabric softener dispenser rotates around the
wash basket and may not be in the same spot each time.
Liquid chlorine bleach dispenser
B
This dispenser holds up to 3/4 cup (180 mL) liquid chlorine
bleach. The bleach will be automatically diluted and
dispensed at the optimum time during the wash cycle.
This dispenser cannot dilute powdered bleach.
NOTE: Fill dispenser with only liquid bleach.
B
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WASHER CYCLE GUIDE
Gentleness
Each cycle listing includes a performance chart rating its
cleaning power, gentleness on items, and resource efciency.
Not all cycles or options are available on all models. Refer to
the CYCLES button on your washer.
Wash temperatures are selected using the Temp button.
For best performance:
n Choose the cycle that best ts the load being washed.
n Decrease or increase the maximum target water
temperature for any cycle.
n Do not leave the washer lid open unattended once
the washer has started to ll.
Wash
Items to wash:Cycle:
Cottons, linens,
and mixed-garment
loads
NormalMedium/High Use this cycle for normally soiled cottons and linens. Wash
Load Size:
Time/Spin
Speed:Cycle Details:
combines a medium wash time and a high-speed spin to shorten
drying time.
Cleaning
Gentleness
Efciency
Good
†
Best
Machine-wash silks,
hand-washed fabrics
Sturdy fabrics,
colorfast items,
towels, jeans
Swimsuits and
items requiring
rinsing without
detergent
Hand-washed
garments or
dripping-wet items
No clothes in
washer
DelicateShort/HighUse this cycle for lingerie and loosely knit items. Wash combines
a short wash time for gentle soil removal, and a high-speed spin
to shorten drying time.
Cleaning
Efciency
Good
†
Best
Heavy DutyLong/HighUse this cycle for sturdy or heavily soiled loads, or when using
bleach. Wash combines a long wash time, two rinses, and a
high-speed spin for maximum soil removal.
Cleaning
Gentleness
Efciency
Good
†
Best
RinseN/AN/AUse this cycle for additional rinsing of the washer load
or hand-washed items. This cycle uses some agitation and
nishes with a high-speed spin.
SpinN/AN/A/HighUse this cycle to remove excess water from the washer load
or hand-washed items.
Clean
Washer
N/AShort/N/AUse this cycle every 30 washes to keep the inside of your washer
fresh and clean. This cycle uses a higher water level. Use with
affresh® washer cleaner tablet or regular liquid chlorine bleach to
thoroughly clean the inside of your washer. This cycle should not
be interrupted. See “Washer Care.”
IMPORTANT: Do not place garments or other items in the washer
during the Clean Washer cycle. Use this cycle with an empty
wash tub. Do not use thickened, easy-pour, or no-splash bleach
when running the Clean Washer cycle as excess suds may occur.
See “Washer Care” in “Washer/Dryer Maintenance.”
†Efcient use of resources, such as energy and water.
IMPORTANT: Do not presoak items in your washer by lifting the lid or stopping the cycle. Failure to follow this instruction can result
in property damage. If needed, presoak items in a small wash basin prior to loading the washer.
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DRYER CYCLE GUIDE – AUTOMATIC DRY CYCLES
Not all cycles and settings are available on all models.
Both the Normal and Delicate cycles are automatic dry cycles.
They give the best drying in the shortest time. These cycles
sense moisture in the load or air temperature and shut off
when the load reaches the selected dryness level. Drying time
varies based on fabric type, load size, and dryness setting.
Select either the Normal or Delicate cycle based on the
fabrics in your load. If you are unsure of the cycle to select
for a load, select the Delicate cycle (lower temperature) rather
than the Normal cycle (higher temperature).
WRINKLE SHIELD™ OPTION (120V models)
This feature will run after your drying cycle is complete.
It periodically starts and stops the dryer, tumbling the load
without heat to help avoid wrinkling.
240V Models120V Models
Items to dry:Cycle:Available Options:Cycle Details:
Corduroys, work clothesNormalNoneMedium to large loads of mixed fabrics and items.
Lingerie, blouses,
washable knit fabrics
NOTE: If loads do not seem as dry as you would like, select Very Dry next time you dry a similar load. If loads seem drier than you
like, select Less Dry next time you dry a similar load.
DelicateNoneFor gently drying delicate items.
DRYER CYCLE GUIDE – TIMED DRYING
Not all cycles and settings are available on all models.
Timed Dry will allow the dryer to run for the selected time.
Items to dry:Cycle:Temperature:Available Options:Cycle Details:
Rubber, plastic,
heat-sensitive fabrics
Heavy, bulky, or
lightweight items
NOTE: Government energy certications for this model were based on the Timed Dry cycle with the Maximum drying temperature
setting. The as-shipped defaults of Normal cycle, Less Dry, and the Wrinkle Shield™ option (when applicable) were not used.
Air OnlyNo HeatTime AdjustmentFor airing out, refreshing, and loosening up
laundry without heating.
Timed DryHighTime AdjustmentCompletes drying if items are still damp.
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USING YOUR WASHER
1.Sort and prepare your laundry
n Empty pockets. Loose change, buttons, or any small object
can pass under the agitator and become trapped, causing
unexpected sounds.
n Sort items by recommended cycle, water temperature,
and colorfastness.
n Separate heavily soiled items from lightly soiled.
n Separate delicate items from sturdy fabrics.
n Do not dry garments if stains remain after washing, because
heat can set stains into fabric.
n Treat stains promptly.
n Close zippers, fasten hooks, tie strings and sashes, and
remove non-washable trim and ornaments.
n Mend rips and tears to avoid further damage to items
during washing.
Helpful Tips:
n When washing waterproof or water-resistant items, load evenly.
n Use mesh garment bags to help avoid tangling when washing
delicate or small items.
n Turn knits inside out to avoid pilling. Separate lint-takers from
lint-givers. Synthetics, knits, and corduroy fabrics will pick up
lint from towels, rugs, and chenille fabrics.
NOTE: Always read and follow fabric care label instructions to
avoid damage to your garments.
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2.Add laundry products
IMPORTANT: Add a measured amount of detergent
or single-dose laundry packet into the basket.
If you are using color-safe bleach, Oxi-type boosters, or fabric
softener crystals, add to the wash basket prior to adding laundry.
NOTE: Follow the manufacturer’s instructions to determine
the amount of laundry products to use. Manufacturer suggests
using HE detergent.
3.Load laundry into washer
Max
load
For best performance, load
items in loose heaps evenly
around the washplate. Try mixing
different-sized items to reduce
tangling.
IMPORTANT: Items need to move freely for best cleaning
and to reduce wrinkling and tangling.
NOTE: The maximum volume is about 1.52 cubic ft. (4.4 lb max.
load size per cubic ft.).
level
4.Add liquid chlorine bleach
to dispenser
Bleach will be dispensed automatically during the wash part
of the cycle. Do not overll, dilute, or use more than 1 cup
(236 mL). Do not use color-safe bleach or Oxi products in
the same cycle with liquid chlorine bleach.
5.Add liquid fabric softener
6.Press POWER ON/OFF
to turn on washer
Close the washer lid. Washer will not ll, agitate, or spin
with the lid open. Make sure the dispenser drawer is closed
completely; then press POWER ON/OFF to turn on the washer.
7.Select wash TEMP
Pour a measured amount of liquid fabric softener into
dispenser; always follow manufacturer’s directions for correct
amount of fabric softener based on your load size. Fabric
Softener is added during rinse.
IMPORTANT: Do not overfill or dilute. Overfilling dispenser
will cause fabric softener to immediately dispense into washer.
It is normal for a small amount of water to remain in the
dispenser at the end of a cycle.
NOTE: The fabric softener dispenser rotates around the wash
basket and may not be in the same spot each time.
Set the water temperature for the type of fabric and soils being
washed. Use the warmest wash water safe for fabric. Follow
garment label instructions.
The Rinse and Spin cycles default to a cold rinse; all other
cycles default to a warm rinse. Press the TEMP button to
choose a different wash temperature.
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Selecting Water Temperatures
NOTE: Always read and follow fabric care label instructions
to avoid damage to your garments.
9.Press START/PAUSE to begin
wash cycle
Wash Temp
Hot
Some cold water is added
to save energy. This will be
cooler than your hot water
heater setting.
Warm
Some cold water will be
added, so this will be cooler
than what your previous
washer provided.
Cool
Some warm water may
be added to assist in soil
removal and to help dissolve
detergents.
Cold
A small amount of warm water
may be added to assist in soil
removal and to help dissolve
detergents. Water will be
colder than “Cool” setting.
Tap Cold
This is the temperature from
your faucet.
NOTE: In wash water temperatures colder than 60ºF (15.6ºC),
detergents do not dissolve well. Soils can be difcult to remove.
Some fabrics can retain wear wrinkles and have increased pilling
(the formation of small lint-like balls on the surface of garments).
Suggested Fabrics
Whites and pastels
Durable garments
Heavy soils
Bright colors
Moderate to light soils
Colors that bleed or fade
Light soils
Dark colors that bleed or fade
Light soils
Dark colors that bleed or fade
Light soils
8.Select CYCLES
Press the START/PAUSE button to start the wash cycle.
When the cycle has finished, the end-of-cycle signal will
sound (if set). Wait 1 minute for the lid to unlock. Promptly
remove items when cycle is done to avoid odor, reduce
wrinkling, and reduce rusting of metal hooks, zippers,
and snaps.
Unlocking the lid to add items
If you need to open the lid to add one or two missed items:
Press the START/PAUSE button to pause the washer; the lid
will unlock once the washer movement has stopped. This may
take several minutes if the load was spinning at a high speed.
Then close the lid and press the START/PAUSE button again
to restart the cycle.
To stop or restart your washer:
nTo stop the washer at any time, press the
PAUSE
button and the cycle will pause.
nTo restart the washer,
and the cycle will resume.
NOTE: If the washer is paused while in the spin phase,
the lid will unlock after 1 minute. During that minute,
the Start/Pause
button will be disabled.
press the
START/PAUSE
START/
button
Press the CYCLES button to select your wash cycle.
See “Cycle Guide” for details on cycle features.
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USING YOUR DRYER
WARNING: To reduce the risk of fire, electric shock, or injury to
persons, read the Important Safety Instructions before operating
this dryer.
Before using your dryer, wipe the dryer drum with a damp cloth
to remove dust from storing and shipping.
1.Clean the lint screen
3.Select cycle
Clean the lint screen before each load.
Reach inside the drum and pull out the lint screen and its cover.
Separate the cover and the screen by squeezing the screen and
pulling on the cover at the same time. Roll lint off the screen with
your ngers. Put the lint screen and its cover back together and
push rmly into place.
Do not rinse or wash screen to remove lint. For additional cleaning
information, see “Cleaning the lint screen.”
2.Load the dryer
Place laundry in the dryer. Close the door.
Do not tightly pack the dryer; clothes should be able to
tumble freely.
Select the desired cycle for your load. See “Dryer Cycle
Guide” for more information about each cycle.
Normal and Delicate Cycles
You can select a different dryness level, depending on your
load, by turning the knob to the desired dryness level.
Selecting Very Dry or Less Dry automatically adjusts the
dryness level at which the dryer will shut off. Once a dryness
level is set, it cannot be changed without stopping the cycle.
These automatic dry cycles give the best drying in the shortest
time. Drying time varies based on fabric type, load size, and
dryness setting.
NOTE: Very Dry removes more load moisture. Less Dry
removes less moisture and is used for loads you may want
to put on a hanger to complete drying.
4.Press START button to begin cycle
Push and hold the START button to begin the cycle.
Promptly remove garments after cycle has completed
to reduce wrinkling.
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WASHER/DRYER MAINTENANCE
WATER INLET HOSES
Replace inlet hoses after 5 years of use to reduce the risk
of hose failure. Periodically inspect and replace inlet hoses
if bulges, kinks, cuts, wear, or leaks are found.
When replacing your inlet hoses, mark the date of replacement
on the label with a permanent marker.
WASHER CARE
Recommendations to Help Keep Your Washer Clean
and Performing at Its Best
1. Always use High Efciency Detergents and follow the
detergent manufacturer’s instructions regarding the amount
of detergent to use. Never use more than the recommended
amount because that may increase the rate at which
detergent and soil residue accumulate inside your washer,
which in turn may result in undesirable odor.
2. Use warm and hot wash water settings sometimes (not
exclusively cold water washes), because they do a better
job of controlling the rate at which soils and detergent
accumulate.
3. Always leave the washer lid open between uses to help
dry out the washer and prevent the buildup of odor-causing
residue.
Cleaning Your Top-Loading Washer
Read these instructions completely before beginning the
routine cleaning processes recommended below. This Washer
Maintenance Procedure should be performed, at a minimum,
once per month or every 30 wash cycles, whichever occurs
sooner, to control the rate at which soils and detergent may
otherwise accumulate in your washer.
Cleaning the Inside of the Washer
To keep your washer odor-free, follow the usage instructions
provided above and use this recommended monthly cleaning
procedure:
Recommended Cycle for Cleaning the Washer
Refer to the “Cycle Guide” for the optimal cycle for cleaning
the inside of the washer. Use this cycle with affresh® Washer
Cleaner or liquid chlorine bleach as described below.
Begin procedure
Washer Cleaner Cycle Procedure (Recommended for Best
Performance):
a. Open the washer lid and remove any clothing or items.
b. Use an affresh® Machine Cleaning Wipe or a soft, damp
cloth or sponge to clean the inside of the door.
c. Place an affesh® Washer Cleaner tablet in the bottom
of the washer basket.
d. Do not add any detergent or other chemical to the
washer when following this procedure.
e. Close the washer lid.
f. Select the Clean Washer cycle.
g. Press and hold START/PAUSE to begin the cycle.
NOTE: For best results, do not interrupt cycle. If cycle
must be interrupted, press POWER ON/OFF. After the Clean
Washer cycle has stopped, run a Rinse cycle to rinse cleaner
from washer.
WASHER CARE (cont.)
Chlorine Bleach Procedure (Alternative):
a. Open the washer lid and remove any clothing
or items.
b. Add 1 cup (236 mL) of liquid chlorine bleach
to the bleach compartment.
NOTE: Use of more liquid chlorine bleach than is
recommended above could cause washer damage
over time.
c. Close the washer lid.
d. Do not add any detergent or other chemical to the
washer when following this procedure.
e. Select the Clean Washer cycle.
f. Press and hold START/PAUSE to begin the cycle.
The Clean Washer Cycle Operation is described below.
NOTE: For best results, do not interrupt cycle. If cycle
must be interrupted, press POWER ON/OFF. After the Clean
Washer cycle has stopped, run a Rinse cycle to rinse cleaner
from washer.
Description of Clean Washer Cycle Operation:
During this cycle, there will be some agitation and spinning
to increase the removal of soils.
After the cycle is complete, leave the lid open to allow for
better ventilation and drying of the washer interior.
Cleaning the Dispensers
After a period of using your washer, you may find some
residue buildup in the washer’s dispensers. To remove
residue from the dispensers, wipe them with a damp cloth
and towel dry. Do not attempt to remove the dispensers or
trim for cleaning. The dispensers and trim are not removable.
Use an all-purpose surface cleaner, if needed.
Cleaning the Outside of the Washer
Use an affresh® Machine Cleaning Wipe or a soft, damp
cloth or sponge to wipe away any spills. Use only an affresh®
Machine Cleaning Wipe or mild soaps or cleaners when
cleaning external washer surfaces.
IMPORTANT: To avoid damaging the washer’s nish,
do not use abrasive products.
14
WASHER CARE (cont.)
Cleaning The Lint Filter
Clean lter after every load.
1. Press down, then out, to remove the lint filter.
2. Open the lint filter, remove lint, and clean with water.
3. Insert the lint filter bottom first; then press down and in
to replace the fliter.
CLEANING THE DRYER INTERIOR
To clean dryer drum:
1. Apply a liquid, nonammable household cleaner to the
stained area of the drum and rub with a soft cloth until
stain is removed.
2. Wipe drum thoroughly with a damp cloth.
3. Tumble a load of clean cloths or towels to dry the drum.
NOTE: Garments that contain loose dyes, such as denim
blue jeans or brightly colored cotton items, may discolor the
dryer interior. These stains are not harmful to your dryer and
will not stain future loads of clothes. Dry these items inside
out to avoid drum staining.
CLEANING THE WASHER/DRYER LOCATION
Keep washer/dryer area clear and free from items that would
block the airow for proper washer/dryer operation. This
includes clearing piles of laundry in front of the washer/dryer.
REMOVING ACCUMULATED LINT
From Inside the Dryer Cabinet
Lint should be removed every 2 years, or more often,
depending on dryer usage. Cleaning should be done
by a qualied servicer.
From the Exhaust Vent
Lint should be removed every 2 years, or more often,
depending on dryer usage.
15
CLEANING THE LINT SCREEN
Every load cleaning
A screen blocked by lint can increase drying time.
The lint screen is located inside the dryer on the back wall.
To clean:
1. Pull out the lint screen and its cover. Separate the cover
and the screen by squeezing the screen and pulling on
the cover at the same time. Roll lint off the screen with
your ngers.
CHANGING THE DRUM LIGHT (on some models)
1. Unplug dryer or disconnect power.
2. Open the dryer door. Locate the light bulb cover on the
back wall of the dryer. Using a Phillips-head screwdriver,
remove the screw located in the lower right-hand corner
of the cover. Remove the cover.
Do not rinse or wash the screen to remove lint. Wet lint
is hard to remove.
2. Put the lint screen and its cover back together and push
rmly back into place.
IMPORTANT:
n
Do not run the dryer with the lint screen loose,
damaged, blocked, or missing. Doing so can cause
overheating and damage to both the dryer and fabrics.
n
If lint falls off the screen into the dryer during removal,
check the exhaust hood and remove the lint. See
“Venting Requirements” in the Installation Instructions.
As needed cleaning
Laundry detergent and fabric softener residue can build
up on the lint screen. This buildup can cause longer drying
times for your clothes, or cause the dryer to stop before
your load is completely dry. The screen is probably clogged
if lint falls off while the screen is in the dryer.
Clean the lint screen with a nylon brush every 6 months,
or more frequently, if it becomes clogged due to a residue
buildup.
To wash:
1. Roll lint off the screen with your ngers.
2. Wet both sides of lint screen with hot water.
3. Wet a nylon brush with hot water and liquid detergent.
Scrub lint screen with the brush to remove residue
buildup.
3. Turn bulb counterclockwise. Replace the bulb with
a 10-watt appliance bulb only. Replace the cover and
secure with the screw.
4. Plug into a grounded outlet or reconnect power.
VACATION, STORAGE, AND MOVING CARE
Non-Use or Storage Care
Operate your washer/dryer only when you are at home.
If you will be on vacation or not using your washer/dryer
for an extended period of time, you should:
1. Unplug washer/dryer or disconnect power.
2. Turn off water supply to washer, to avoid ooding due
to water pressure surge.
3. For gas dryers only: Close shut-off valve to gas supply line.
4. Clean lint screen. See “Cleaning the Lint Screen”.
Moving Care
For power supply cord-connected washer/dryers:
1. Unplug the power supply cord.
2. Make sure leveling legs are secure in washer/dryer base.
3. Continue with “For washers/dryers” on next page.
4. Rinse screen with hot water.
5. Thoroughly dry lint screen with a clean towel.
Reinstall screen in dryer.
16
VACATION, STORAGE, AND MOVING CARE (cont.)
For washers/dryers:
1. Shut off both water faucets. Disconnect and drain water
inlet hoses.
2. If washer/dryer will be moved during freezing weather,
follow “Winter Storage Care” directions before moving.
3. Disconnect drain hose from drain system and drain any
remaining water into a pan or bucket. Disconnect drain
hose from back of washer.
4. Place inlet hoses and drain hose inside washer basket.
5. Drape power cord over edge and into washer basket.
6. Place packing tray from original shipping materials
back inside washer/dryer. If you do not have packing
tray, place heavy blankets or towels into basket opening.
Close lids/doors and place tape over lids/doors and
down front of washer/dryer. Keep lids/doors taped
until washer/dryer is placed in new location.
REINSTALLING/USING WASHER/DRYER AGAIN
To reinstall washer/dryer after non-use, vacation, moving,
or winter storage:
1. Refer to Installation Instructions to locate, level, and
connect washer/dryer.
2. Before using again, run washer/dryer through the following
recommended procedure:
To use washer/dryer again:
1. Flush water pipes and hoses. Reconnect water inlet hoses.
Turn on both water faucets.
In the U.S.A.
In Canada
WINTER STORAGE CARE
IMPORTANT: To avoid damage, install and store washer/dryer
where it will not freeze. Because some water may stay in
hoses, freezing can damage washer/dryer. If storing or moving
during freezing weather, winterize your washer/dryer.
To winterize washer/dryer:
1. Shut off both water faucets, disconnect and drain water
inlet hoses.
2. Put 1 qt. (1 L) of R.V.-type antifreeze in basket and run
washer on Normal cycle for about 2 minutes to mix
antifreeze and remaining water.
3. Unplug washer/dryer or disconnect power.
In the U.S.A. and Canada
2. Plug in washer/dryer or reconnect power.
3. Run washer through Heavy Duty cycle to clean washer
and remove antifreeze, if used. Use only HE High Efciency
detergent. Use half the manufacturer’s recommended
amount of detergent for a medium-size load.
17
TROUBLESHOOTING – WASHER
First try the solutions suggested here or visit our website at www.whirlpool.com/product_help –
In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.
If you experiencePossible CausesSolution
Vibration or Off-Balance
Vibration, rocking, or
“walking”
Vibration during spinning
or washer stopped
Noises
Clicking or metallic
noises
Gurgling or hummingWasher may be draining water.It is normal to hear the pump making a continuous humming
HummingLoad sensing may be occurring.You may hear the hum of the sensing spins after you have
WhirringBasket may be slowing down.You may hear the whirring sound of the basket slowing down.
Water Leaks
Check the following for
proper installation:
Washer not performing as expected
Not enough water
in washer
Feet may not be in contact with
the oor and locked.
Washer may not be level.Check oor for exing or sagging. If ooring is uneven,
Load could be unbalanced. Load items in loose heaps evenly around the washplate. Adding
Objects may be caught in washer
drain system.
Washer not level.Water may splash off basket if washer is not level.
Fill hoses not attached tightly.Tighten ll-hose connection.
Fill hose washersMake sure ll hose at washers are properly seated.
Drain hose connectionProperly secure drain hose to drainpipe or laundry tub.
Check household plumbing for leaks
or clogged sink or drain.
Washer not loaded as
recommended.
Load not completely covered
in water.
Front and rear feet or casters must be in rm contact with oor,
and washer/dryer must be level to operate properly.
a 3/4" (19 mm) piece of plywood under your washer will
reduce sound.
See “Level the Washer/Dryer” in the Installation Instructions.
wet items to washer or adding more water to basket could
unbalance washer.
Avoid washing single items. Balance a single item such as a
rug or jeans jacket with a few extra items. Redistribute the load,
close the lid, and press START/PAUSE.
Item or load not suitable for selected cycle. See “Cycle Guide”
and “Using Your Washer.”
Empty pockets before washing. Loose items such as coins
could fall between basket and tub or may block pump. It may be
necessary to call for service to remove items.
It is normal to hear metal items on clothing such as metal snaps,
buckles, or zippers touch against the stainless steel basket.
sound with periodic gurgling or surging as nal amounts of water
are removed during the spin/drain cycles.
started the washer. This is normal.
This is normal.
Do not place tape over drain opening.
Water can back up out of a clogged sink or drainpipe. Check all
household plumbing for leaks (laundry tubs, drain pipe, water
pipes, and faucets.)
An unbalanced load can cause basket to be out of alignment
and cause water to splash off tub. See “Using Your Washer” for
loading instructions.
This is normal operation for an HE low-water washer. The load
will not be completely underwater. The washer senses load
sizes and adds correct amount of water for optimal cleaning.
IMPORTANT: Do not add more water to washer. Adding
water lifts the items off the washplate, resulting in less effective
cleaning.
Run Clean Washer cycle to optimize the water level and
wash performance.
18
TROUBLESHOOTING – WASHER (CONT.)
First try the solutions suggested here or visit our website at www.whirlpool.com/product_help –
In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.
If you experiencePossible CausesSolution
Washer not performing as expected (cont.)
Washer won’t run or ll;
washer stops working
Check for proper water supply.Hose(s) must be attached and have water owing to inlet valve.
Water faucet(s) must be turned on.
Check that inlet valve screens have not become clogged.
Check for any kinks in inlet hoses, which can restrict water ow.
Washer won’t run or ll;
washer stops working
(cont.)
Washer not draining/
spinning; loads are
still wet
Check proper electrical supply.Plug power cord into a grounded 3 prong outlet.
Do not use an extension cord.
Ensure there is power to outlet.
Reset a tripped circuit breaker. Replace any blown fuses.
NOTE: If problems continue, contact an electrician.
Normal washer operation.Lid must be closed for washer to run.
Washer will pause during certain phases of cycle. Do not
interrupt cycle.
Washer may be stopped to reduce suds.
Washer may be tightly packed.Remove several items, rearrange load evenly around the
washplate. Close lid, press START/PAUSE button.
Add only one or two additional items after washer has started.
Do not add more water to the washer.
Not using HE detergent or using too
much HE detergent.
Small items may have been caught
in pump or between basket and tub,
which can slow draining.
Using cycles with a lower spin speed. Cycles with lower spin speeds remove less water than cycles
Washer may be tightly packed or
unbalanced.
Only use HE detergent. Suds from regular detergents can slow or
stop the washer. Always measure detergent and follow detergent
directions based on your load requirements.
To remove suds, cancel cycle. Select Rinse then Spin. Do not
add more detergent.
Empty pockets and use garment bags for small items.
with high spin speeds. Use the recommended cycle/speed spin
for your item.
Tightly packed loads may not allow the washer to spin correctly,
leaving the load wetter than normal. Evenly arrange the wet load
for balanced spinning. Select SPIN to remove excess water.
See “Using Your Washer” for loading recommendations.
19
TROUBLESHOOTING – WASHER (CONT.)
First try the solutions suggested here or visit our website at www.whirlpool.com/product_help –
In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.
If you experiencePossible CausesSolution
Washer not performing as expected (cont.)
Washer not draining/
spinning; loads are
still wet (cont.)
Incorrect or wrong wash
or rinse temperatures
Load not rinsedCheck for proper water supply.Make sure hot and cold inlet hoses are not reversed.
Sand, pet hair, lint, etc.
on load after washing
Load is tanglingWasher not loaded as recommended. Load items in loose heaps evenly around the washplate.
Not cleaning or
removing stains
Load unbalanced.See “Vibration or Off-Balance” in “Troubleshooting” section for
more information.
Check plumbing for correct drain
hose installation. Drain hose extends
into standpipe farther than 4.5"
(114 mm).
Not using HE detergent or using
too much HE detergent.
Check for proper water supply.Make sure that hot and cold inlet hoses are not reversed.
Not using HE detergent or using
too much HE detergent.
Washer may be tightly packed.The washer is less efcient at rinsing when load is tightly packed.
Heavy sand, pet hair, lint, and
detergent or bleach residues may
require additional rinsing.
Wash action and/or spin speed
too fast for load.
Wash load not completely
covered in water.
Added more water to washer.Do not add more water to washer. Adding water lifts the items
Washer not loaded
as recommended.
Check drain hose for proper installation. Use drain hose
form and securely attach to drainpipe or tub. Do not tape
over drain opening. Lower drain hose if the end is higher than
96" (2.4 m) above the oor. Remove any clogs from drain hose.
Suds from regular detergent or using too much detergent can
slow or stop draining or spinning. Use only HE detergent. Always
measure and follow detergent directions for your load. To remove
extra suds, select RINSE. Do not add detergent.
Both hoses must be attached to both washer and faucet,
and have both hot and cold water owing to inlet valve.
Check that inlet valve screens are not clogged.
Remove any kinks in hoses.
Hoses must be attached and have water owing to the inlet
valves or faucet.
Both hot and cold water faucets must be on.
Inlet valve screens on washer may be clogged.
Remove any kinks in the inlet hose.
The suds from regular detergent can cause the washer to
operate incorrectly.
Use only HE detergent. Be sure to measure correctly.
Always measure detergent and follow detergent directions based
on load size and soil level.
Load items in loose heaps evenly around the washplate.
Use cycle designed for the fabrics being washed.
Add only one or two additional items after washer has started.
Run an additional Rinse cycle.
Reduce tangling by mixing types of load items. Use the
recommended cycle for the type of items being washed.
Select a cycle with a slower wash action and slower spin speed.
Note that items will be wetter than when using a higher speed spin.
Washer senses load size and adds correct amount of water.
This is normal and necessary for clothes to move.
off the washplate, resulting in less effective cleaning.
Load items in loose heaps evenly around the washplate.
Add only one or two additional items after washer has started.
20
TROUBLESHOOTING – WASHER (CONT.)
First try the solutions suggested here or visit our website at www.whirlpool.com/product_help –
In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.
If you experiencePossible CausesSolution
Washer not performing as expected (cont.)
Not cleaning or
removing stains (cont.)
OdorsMonthly maintenance not done
Fabric damageSharp items were in pockets
Not using HE detergent or using too
much HE detergent.
Not using correct cycle for
fabric type.
Not using dispensers.Use dispensers to avoid chlorine bleach and fabric
Not washing like colors together.Wash like colors together and remove promptly after the cycle
as recommended.
Not using HE detergent or using
too much HE detergent.
during wash cycle.
Strings and straps could
have tangled.
Items may have been damaged
before washing.
Fabric damage can occur if the
load is tightly packed.
Garment care instructions may
not have been followed.
Liquid chlorine bleach may have
been added incorrectly.
The suds from regular detergent can keep washer from
operating correctly.
Use only HE detergent. Be sure to measure correctly.
Always measure detergent and follow detergent directions
based on load size and soil level.
Use a higher soil level cycle option and warmer wash
temperature to improve cleaning.
Use Heavy Duty cycle for tough cleaning.
See the “Cycle Guide” to match your load with the best cycle.
softener staining.
Load dispensers before starting a cycle.
Avoid overlling.
Do not add products directly onto load.
is complete to avoid dye transfer.
Run the Clean Washer cycle after every 30 washes.
See “Washer Care.”
Unload washer as soon as cycle is complete.
Use only HE detergent. Be sure to measure correctly.
Always follow the detergent directions.
See “Washer Care” section.
Empty pockets, zip zippers, and snap or hook fasteners before
washing to avoid snags and tears.
Tie all strings and straps before starting wash load.
Mend rips and broken threads in seams before washing.
Load items in loose heaps evenly around washplate.
Load items should move freely during wash cycle to avoid
damage.
Use cycle designed for the fabrics being washed.
Add only one or two additional items after washer has started.
Always read and follow garment manufacturer’s care label
instructions. See the “Cycle Guide” to match your load with
the best cycle.
Do not pour liquid chlorine bleach directly onto load. Wipe up
bleach spills.
Undiluted bleach will damage fabrics. Do not use more than
recommended by manufacturer.
Do not place load items on top of bleach dispenser when
loading and unloading washer.
21
TROUBLESHOOTING – WASHER (CONT.)
First try the solutions suggested here or visit our website at www.whirlpool.com/product_help –
In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.
If you experiencePossible CausesSolution
Washer not performing as expected (cont.)
Incorrect dispenser
operation
Powdered detergent not
dissolving completely
in load
Single-dose laundry
packet not dissolving
Error Code Appears in Display
E1 – Water inlet alarmWater level not reached after
E2 – Draining alarmWasher is still detecting water after
E3 – Unbalanced alarmWasher may be tightly packed or
E4 – Open lid alarmOpening the lid during the Spin cycle. Close the lid.
E5, EA, EC, EL, or EP –
Other errors
Clogged dispensers or laundry
products dispensing too soon.
Liquid chlorine bleach or fabric
softener not used in dispensers.
Using too much HE detergent.Follow the manufacturer’s instructions to determine the amount
Water temperature is very cold.Select a warmer wash temperature.
Adding laundry packet incorrectly.Be sure laundry packet is added to washer basket before adding
20 minutes.
draining for 8 minutes.
clothes are not evenly distributed.
Other Call for technical assistance – see “Assistance or Service” on the
Do not overll dispenser. Overlling causes immediate dispensing.
Load dispensers before starting a cycle.
It is normal for small amounts of water to be remain in dispenser
at the end of the cycle.
Fabric softener thickens as it gets older. If there becomes an
increase of fabric softener in the dispenser after a cycle, check
the age of the fabric softener and replace if needed.
Use only liquid chlorine bleach in the bleach dispenser. Use only
fabric softener in the fabric softener dispenser.
of detergent to use.
clothes. Follow the manufacturer’s instructions to avoid damage
to your items.
Check that the water faucets are not closed.
Check that the water pressure in the house is over 20 kPa.
Clean the inlet hose lter screens.
Check that the drain hose is not below 27½" (700 mm) from
the oor.
Check that the drain hose is not more than 39
the oor.
Remove any clogs from the drain hose.
Remove several items, rearrange load evenly around the
washplate, and restart the Spin cycle.
back cover.
1
⁄3"
(100 cm) from
22
TROUBLESHOOTING – DRYER
First try the solutions suggested here or visit our website at www.whirlpool.com/product_help –
In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.
If you experiencePossible CausesSolution
Dryer not performing as expected
Clothes are not drying
satisfactorily, drying
times are too long
Dryer will not runDoor not closed completely.Make sure the dryer door is closed completely.
Unusual soundsDryer had a period of non-use.If the dryer hasn’t been used for a while, there may be a thumping
Lint screen clogged with lint.Lint screen should be cleaned before each load.
The Air Only cycle has been
selected.
Load too large and heavy to dry
quickly.
Exhaust vent or outside exhaust
hood clogged with lint, restricting
air movement.
Fabric softener sheets blocking
the grille.
Exhaust vent not the correct
length.
Exhaust vent diameter not the
correct size.
Dryer located in a room with
temperature below 45ºF (7ºC).
Dryer located in a closet without
adequate opening.
Start button not pressed rmly or
held long enough.
Household fuse is blown or circuit
breaker has tripped.
Incorrect power supply.240V models: Electric dryers require 240-volt power supply. Check
Wrong type of fuse.Use a time-delay fuse.
A coin, button, or paper clip is
caught between the drum and
front or rear of the dryer.
It is a gas dryer.The gas valve clicking is a normal operating sound.
The dryer is not level front to back
and side to side.
Clothing knotted or balled up.When balled up, the load will bounce, causing the dryer to vibrate.
Select the correct cycle for the types of garments being dried.
See “Dryer Cycle Guide.”
Separate the load to tumble freely.
Run the dryer for 5–10 minutes. Hold your hand under the outside
exhaust hood to check air movement. If you do not feel air movement,
clean exhaust system of lint or replace exhaust vent with heavy metal
or exible metal vent. Make sure vent is not crushed or kinked. See
Installation Instructions.
Use only one fabric softener sheet, and use it only once.
Check that the exhaust vent is not too long or has too many turns.
Long venting will increase drying times. Make sure vent is not crushed
or kinked. See Installation Instructions.
Use 4" (102 mm) diameter vent material.
Proper operation of dryer cycles requires temperatures above
45ºF (7ºC).
Closet doors must have ventilation openings at the top and bottom
of the door. The front of the dryer requires a minimum of 1" (25mm)
of airspace, and, for most installations, the rear of the dryer requires
5" (127mm). See Installation Instructions.
Press and hold the START button until you hear the dryer drum
moving.
240V models: Electric dryers use two household fuses or circuit
breakers. The drum may be turning, but you may not have heat.
Replace both fuses or reset the circuit breaker. If the problem
continues, call an electrician.
with a qualied electrician.
sound during the rst few minutes of operation.
Check the front and rear edges of the drum for small objects. Clean
out pockets before laundering.
The dryer may vibrate if not properly installed. See Installation
Instructions.
Separate the load items and restart the dryer.
23
TROUBLESHOOTING – DRYER (CONT.)
First try the solutions suggested here or visit our website at www.whirlpool.com/product_help –
In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.
If you experiencePossible CausesSolution
Dryer not performing as expected (cont.)
No heatHousehold fuse is blown or circuit
breaker has tripped.
Incorrect power supply.240V models: Electric dryers require 240-volt power supply.
Cycle time too shortAutomatic cycle ending early.120V models: The load may not be contacting the sensor strips.
Lint on loadLint screen clogged.Lint screen should be cleaned before each load.
Stains on load or drum Dryer fabric softener not properly used.Add dryer fabric softener sheets at the beginning of the cycle.
Loads are wrinkledLoad not removed from dryer at the end
of the cycle.
Dryer tightly packed.Dry smaller loads that can tumble freely to reduce the chance
OdorsYou have recently been painting,
staining, or varnishing in the area
where your dryer is located.
The dryer is being used for the rst
time.
Load is too hotLaundry items were removed from the
dryer before the end of the cycle.
A high temperature cycle was used.Select a lower temperature, and use an automatic drying cycle.
240V models: The drum may be turning, but you may not have
heat. Electric dryers use two household fuses or circuit breakers.
Replace both fuses or reset the circuit breaker. If the problem
continues, call an electrician.
Check with a qualied electrician.
Level the dryer.
Use Timed Drying for very small loads. Change the Dryness
Level setting on the Normal and Delicate cycles.
Increasing or decreasing the Dryness Level setting will change
the amount of drying time in a cycle.
Fabric softener sheets added to a partially dried load can stain
your garments.
Drum stains are caused by dyes in clothing (usually blue jeans).
These will not transfer to other clothing.
Run the Air Only cycle to tumble the load without heat
to avoid wrinkling.
of wrinkles forming.
Ventilate the area. When the odors or fumes are gone from the
area, rewash and dry the clothing.
The new electric heating element may have an odor. The odor
will be gone after the rst cycle.
All cycles are cooled slowly to reduced wrinkling and make it
easier to handle. Items removed before the cool down may feel
very warm.
These cycles sense the temperature or the moisture level in the
load and shut off when the load reaches the selected dryness.
This reduces overdrying.
24
ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED
TO OBTAIN WARRANTY SERVICE.
Please have the following information available when you call the
WHIRLPOOL® LAUNDRY
LIMITED WARRANTY
Customer eXperience Center:
■ Name, address, and telephone number
■ Model number and serial number
■ A clear, detailed description of the problem
■ Proof of purchase, including dealer or retailer name and address
IF YOU NEED SERVICE:
1. Before contacting us to arrange service, please determine whether your product requires repair. Some questions can be addressed without
service. Please take a few minutes to review the Troubleshooting section of the Use and Care Guide or visit producthelp.whirlpool.com.
2. All warranty service is provided exclusively by our authorized Whirlpool Service Providers. In the U.S. and Canada, direct all requests for
warranty service to:
Whirlpool Customer eXperience Center
In the U.S.A., call 1-800-253-1301. In Canada, call 1-800-807-6777.
If outside the 50 United States or Canada, contact your authorized Whirlpool dealer to determine whether another warranty applies.
ONE YEAR LIMITED WARRANTY
WHAT IS COVEREDWHAT IS NOT COVERED
For one year from the date of purchase,
when this major appliance is installed,
operated, and maintained according
to instructions attached to or furnished
with the product, Whirlpool Corporation
or Whirlpool Canada LP (hereafter
“Whirlpool”) will pay for factory
specified replacement parts and repair
labor to correct defects in materials or
workmanship that existed when this
major appliance was purchased or, at
its sole discretion, replace the product.
In the event of product replacement,
your appliance will be warranted for
the remaining term of the original unit’s
warranty period.
YOUR SOLE AND EXCLUSIVE
REMEDY UNDER THIS LIMITED
WARRANTY SHALL BE PRODUCT
REPAIR AS PROVIDED HEREIN.
Service must be provided by a
Whirlpool designated service company.
This limited warranty is valid only in
the United States or Canada and
applies only when the major appliance
is used in the country in which it was
purchased. This limited warranty is
effective from the date of original
consumer purchase. Proof of original
purchase date is required to obtain
service under this limited warranty.
1. Commercial, non-residential, multiple-family use, or use inconsistent with published user, operator,
or installation instructions.
2. In-home instruction on how to use your product.
3. Service to correct improper product maintenance or installation, installation not in accordance with
electrical or plumbing codes, or correction of household electrical or plumbing (e.g., house wiring,
fuses, or water inlet hoses).
4. Consumable parts (e.g., light bulbs, batteries, air or water filters, preservation solutions).
5. Defects or damage caused by the use of non-genuine Whirlpool parts or accessories.
6. Conversion of products from natural gas or propane gas, or reversal of appliance doors.
7. Damage from accident, misuse, abuse, fire, floods, acts of God, or use with products not approved
by Whirlpool.
8. Repairs to parts or systems to correct product damage or defects caused by unauthorized service,
alteration, or modification of the appliance.
9. Cosmetic damage including scratches, dents, chips, and other damage to the appliance finishes,
unless such damage results from defects in materials and workmanship and is reported to Whirlpool
within 30 days.
10. Discoloration, rust, or oxidation of surfaces resulting from caustic or corrosive environments including,
but not limited to, high salt concentrations, high moisture or humidity, or exposure to chemicals.
11. Pickup or delivery. This product is intended for in-home repair.
12. Travel or transportation expenses for service in remote locations where an authorized Whirlpool
servicer is not available.
13. Removal or reinstallation of inaccessible appliances or built-in fixtures (e.g., trim, decorative panels,
flooring, cabinetry, islands, countertops, drywall) that interfere with servicing, removal, or replacement
of the product.
14. Service or parts for appliances with original model/serial numbers removed, altered, or not easily
determined.
The cost of repair or replacement under these excluded circumstances shall be borne by
the customer.
DISCLAIMER OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow
limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you specific
legal rights, and you also may have other rights that vary from state to state or province to province.
DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY
Whirlpool makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations
contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance,
you should ask Whirlpool or your retailer about buying an extended warranty.
LIMITATION OF REMEDIES: EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. WHIRLPOOL
SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of
incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you
also may have other rights that vary from state to state or province to province.
06/17
25
Assistance or Service
Before calling for assistance or service, please check “Troubleshooting” or visit www.whirlpool.com/help.
It may save you the cost of a service call. If you still need help, follow the instructions below.
When calling, please know the purchase date and the complete model and serial number of your appliance.
This information will help us to better respond to your request.
If you need replacement parts or to order accessories
We recommend that you use only FSP® Factory Specied Parts.
These parts will t right and work right because they are made with the same precision
used to build every new WHIRLPOOL
To locate FSP® replacement parts or accessories go to www.whirlpoolparts.com.
Questions? Call us toll free at 1-866-698-2538 or in Canada call 1-800-688-2002.
Our consultants provide assistance with
In the U.S.A.
■ Features and specications on our full line of appliances.
Please include a daytime phone number in your correspondence.
®
appliance.
In the U.S.A. and Canada
■ Use and maintenance procedures.
■ Accessory and repair parts sales.
■ Referrals to local dealers, repair parts distributors,
and service companies. Whirlpool designated service
technicians are trained to fulll the product warranty and
provide after-warranty service, anywhere in the United
States and Canada.
Whirlpool Brand Appliances
Customer eXperience Centre
Unit 200-6750 Century Ave
Mississauga, Ontario L5N 0B7
1-800-688-2002
Assistance ou Service
Avant de faire un appel pour obtenir de l’assistance ou un entretient, vérier la section “Dépannage” ou consulter
www.whirlpool.com/help. Cette vérication peut vous faire économiser le coût d’une visite de réparation.
Lors d’un appel, garder à portée de main la date d’achat et les numéros de modèle et de série de votre appareil.
Pour commander des pièces de rechange ou des accessoires
Pour commander des pièces de rechange, nous vous recommandons d’utiliser seulement
des pièces spécifiées par l’usine. Ces pièces conviendront et fonctionneront bien parce qu’elles sont fabriquées selon
les mêmes spécifications précises utilisées pour construire chaque nouvel appareil WHIRLPOOL
Pour trouver des pièces de rechange FSP
Nos consultants fournissent
l’assistance pour :
■ Procédés d’utilisation et d’entretien.
■ Vente d’accessoires et de pièces de rechange.
■ Références aux concessionnaires, compagnies de service
de réparation et distributeurs de pièces de rechange
locaux. Les techniciens de service désignés par Whirlpool
sont formés pour remplir la garantie des produits et fournir
un service après la garantie, partout au Canada.
Si vous avez encore besoin d’aide, suivre les instructions ci-dessous.
Ces renseignements nous aideront à mieux répondre à votre demande.
®
ou des accessoires, visiter le www.whirlpool.ca.
Des questions? Composer le numéro sans frais1-800-688-2002.
Pour plus d’assistance
Vous pouvez nous soumettre toute question ou toute
problème en écrivant à l’adresse ci-dessous :
Whirlpool Brand Appliances
Centre pour l’eXpérience de la clientèle
Unit 200-6750 Century Ave
Mississauga, Ontario L5N 0B7
1-800-688-2002
Dans votre correspondance, veuillez indiquer un numéro
de téléphone où nous pouvons vous joindre dans la journée.