Whirlpool INSTALLATION INSTRUCTIONS AND OPERATION MANUAL
USER GUIDE
ELECTRIC RANGE
THANK YOU for purchasing this high-quality product. Register your new range at www.whirlpool.com. In Canada, register your range
at www.whirlpool.ca.
For future reference, please make a note of your product model and serial numbers. These can be located on the oven frame behind the
top right side of the oven door.
Model Number__________________________________________ Serial Number__________________________________________
Para una versión de estas instrucciones en español, visite www.whirlpool.com.
Deberá tener a mano el número de modelo y de serie, que están ubicados en el marco del horno, detrás del lado derecho superior de la
puerta del horno.
Table of Contents
RANGE SAFETY .............................................................................2
The Anti-Tip Bracket ....................................................................2
The range will not tip during normal use. However, the range can tip if you apply too much force or weight to the open door without the
anti-tip bracket fastened down properly.
Range Foot
Anti-Tip
Bracket
WARNING
Tip Over Hazard
A child or adult can tip the range and be killed.
Verify the anti-tip bracket has been properly installed and engaged per installation instructions.
Re-engage anti-tip bracket if range is moved.
Do not operate range without anti-tip bracket installed and engaged.
Failure to follow these instructions can result in death or serious burns to children and adults.
To verify the anti-tip bracket is installed and engaged:
• Slide range forward.
• Look for the anti-tip bracket securely attached to floor or wall.
• Slide range back so rear range foot is under anti-tip bracket.
• See installation instructions for details.
2
IMPORTANT SAFETY INSTRUCTIONS
WARNING: To reduce the risk of fire, electrical shock,
injury to persons, or damage when using the range, follow
basic precautions, including the following:
■ WARNING:
THE RANGE, THE RANGE MUST BE SECURED BY
PROPERLY INSTALLED ANTI-TIP DEVICES. TO CHECK
IF THE DEVICES ARE INSTALLED PROPERLY, SLIDE
RANGE FORWARD, LOOK FOR ANTI-TIP BRACKET
SECURELY ATTACHED TO FLOOR OR WALL, AND
SLIDE RANGE BACK SO REAR RANGE FOOT IS
UNDER ANTI-TIP BRACKET.
■ CAUTION: Do not store items of interest to children in
cabinets above a range or on the backguard of a range –
children climbing on the range to reach items could be
seriously injured.
■ Proper Installation – Be sure the range is properly installed
and grounded by a qualified technician.
■ Never Use the Range for Warming or Heating the Room.
■ Do Not Leave Children Alone – Children should not be left
alone or unattended in area where the range is in use.
They should never be allowed to sit or stand on any part of
the range.
Wear Proper Apparel – Loose-fitting or hanging garments
■
should never be worn while using the range.
User Servicing – Do not repair or replace any part of the
■
range unless specifically recommended in the manual. All
other servicing should be referred to a qualified technician.
■ Storage in or on the Range – Flammable materials should
not be stored in an oven or near surface units.
■ Do Not Use Water on Grease Fires – Smother fire or flame
or use dry chemical or foam-type extinguisher.
■ Use Only Dry Potholders – Moist or damp potholders on
hot surfaces may result in burns from steam. Do not let
potholder touch hot heating elements. Do not use a towel
or other bulky cloth.
■ DO NOT TOUCH SURFACE UNITS OR AREAS NEAR
UNITS – Surface units may be hot even though they are
dark in color. Areas near surface units may become hot
enough to cause burns. During and after use, do not touch,
or let clothing or other flammable materials contact surface
units or areas near units until they have had sufficient time
to cool. Among those areas are the cooktop and surfaces
facing the cooktop.
■ Use Proper Pan Size – The range is equipped with one or
more surface units of different size. Select utensils having
flat bottoms large enough to cover the surface unit heating
element. The use of undersized utensils will expose a
portion of the heating element to direct contact and may
result in ignition of clothing. Proper relationship of utensil to
burner will also improve efficiency.
■ Never Leave Surface Units Unattended at High Heat
Settings – Boilover causes smoking and greasy spillovers
that may ignite.
■ Make Sure Reflector Pans or Drip Bowls Are in Place –
Absence of these pans or bowls during cooking may
subject wiring or components underneath to damage.
TO REDUCE THE RISK OF TIPPING OF
■ Protective Liners – Do not use aluminum foil to line surface
unit drip bowls or oven bottoms, except as suggested in
the manual. Improper installation of these liners may result
in a risk of electric shock, or fire.
Glazed Cooking Utensils – Only certain types of glass,
■
glass/ceramic, ceramic, earthenware, or other glazed
utensils are suitable for range-top service without breaking
due to the sudden change in temperature.
■ Utensil Handles Should Be Turned Inward and Not Extend
Over Adjacent Surface Units – To reduce the risk of burns,
ignition of flammable materials, and spillage due to
unintentional contact with the utensil, the handle of a
utensil should be positioned so that it is turned inward, and
does not extend over adjacent surface units.
■ Do Not Soak Removable Heating Elements – Heating
elements should never be immersed in water.
■ Do Not Cook on Broken Cooktop – If cooktop should
break, cleaning solutions and spillovers may penetrate the
broken cooktop and create a risk of electric shock. Contact
a qualified technician immediately.
■ Clean Cooktop With Caution – If a wet sponge or cloth is
used to wipe spills on a hot cooking area, be careful to
avoid steam burn. Some cleaners can produce noxious
fumes if applied to a hot surface.
Use Care When Opening Door – Let hot air or steam
■
escape before removing or replacing food.
■ Do Not Heat Unopened Food Containers – Build-up of
pressure may cause container to burst and result in injury.
Keep Oven Vent Ducts Unobstructed.
■
■ Placement of Oven Racks – Always place oven racks in
desired location while oven is
cool. If rack must be moved
while oven is hot, do not let potholder contact hot heating
element in oven.
DO NOT TOUCH HEATING ELEMENTS OR INTERIOR
■
SURFACES OF OVEN – Heating elements may be hot even
though they are dark in color. Interior surfaces of an oven
become hot enough to cause burns. During and after use,
do not touch, or let clothing or other flammable materials
contact heating elements or interior surfaces of oven until
they have had sufficient time to cool. Other surfaces of the
appliance may become hot enough to cause burns – among
these surfaces are oven vent openings and surfaces near
these openings, oven doors, and windows of oven doors.
For self-cleaning ranges –
■ Do Not Clean Door Gasket – The door gasket is essential
for a good seal. Care should be taken not to rub, damage,
or move the gasket.
■ Do Not Use Oven Cleaners – No commercial oven cleaner
or oven liner protective coating of any kind should be used
in or around any part of the oven.
■ Clean Only Parts Listed in Manual.
■ Before Self-Cleaning the Oven – Remove broiler pan and
other utensils.
For units with ventilating hood –
■ Clean Ventilating Hoods Frequently – Grease should not
be allowed to accumulate on hood or filter.
■ When flambeing foods under the hood, turn the fan on.
SAVE THESE INSTRUCTIONS
3
KEY USAGE TIPS
AquaLift® Self-Cleaning Technology
AquaLift® Self-Cleaning Technology is a first-of-its-kind
cleaning solution designed to minimize the time, temperature,
and odors that ordinarily come with traditional self-cleaning
methods. With AquaLift® Self-Cleaning Technology, an innovative
coating on the interior of the oven is activated with heat and
water to release baked-on soil. To use AquaLift® Self-Cleaning
Technology, simply wipe out loose debris, pour water into the
oven bottom, and run the AquaLift® Self-Cleaning cycle. When
the cycle finishes in under 1 hour at a lower temperature than
in traditional self-cleaning methods, just wipe out the remaining
water and loose debris. See the “Clean Cycle” section for more
detailed instructions. For additional information, frequently
asked questions and videos on using AquaLift® Self-Cleaning
Technology, visit our website at http://whirlpoolcorp.com/aqualift.
Surface Temperatures
When the range is in use, all range surfaces may become hot,
such as the knobs and oven door.
Ceramic Glass Cooktop Cleaning
To avoid damaging the cooktop, do not use steel wool, abrasive
powder cleansers, chlorine bleach, rust remover, or ammonia.
1. Remove food/residue with the Cooktop Scraper.
■ For best results, use the Cooktop Scraper while the
cooktop is still warm but not hot to the touch. It is
recommended to wear an oven mitt while scraping
the warm cooktop.
■ Hold the Cooktop Scraper at approximately a 45° angle
against the glass surface and scrape the residue. It
will be necessary to apply pressure in order to remove
the residue.
Allow the cooktop to cool down completely before
proceeding to Step 2.
2. Apply a few dime-sized drops of affresh® Cooktop Cleaner
to the affected areas.
Warming or Storage Drawer
When the oven is in use, the drawer may become hot. Do not
store plastics, cloth, or other items that could melt or burn in
the drawer.
Oven Vent
The oven vent releases hot air and moisture from the oven and
should not be blocked or covered. Do not set plastics, papers,
or other items that could melt or burn near the oven vent.
Preheating
When beginning a Bake, Convect Bake, or Convect Roast cycle,
the oven will begin preheating after Start is pressed. The oven
will take approximately 12 to 15 minutes to reach 350°F (177°C)
with all of the oven racks provided with your oven inside the
oven cavity. Higher temperatures will take longer to preheat.
The preheat cycle rapidly increases the oven temperature. The
actual oven temperature will go above your set temperature to
offset the heat lost when your oven door is opened to insert food.
This ensures that when you place your food in the oven, the
oven will begin at the proper temperature. Insert your food when
the preheat tone sounds. Do not open the door during preheat
before the tone sounds.
■ Rub affresh
with the blue Cooktop Cleaning Pad. Some pressure is
needed to remove stubborn stains.
■ Allow the cleaner to dry to a white haze before
proceeding to Step 3.
3. Polish with a clean, dry cloth or a clean, dry paper towel.
■ Repeat steps 1 through 3 as necessary for stubborn
or burned-on stains.
The Complete Cooktop Cleaner Kit is available for order and
includes the following:
■ Cooktop Scraper
■ affresh
■ Blue Cooktop Cleaning Pads
See the “Accessories” section for part numbers and information
on ordering.
®
®
Cooktop Cleaner onto the cooktop surface
Cooktop Cleaner
4
FEATURE GUIDE
These instructions cover several models. Your model may have some or all of the items listed. Refer to these instructions or the
Frequently Asked Questions (FAQs) section of our website at www.whirlpool.com for more detailed instructions. In Canada, visit our
website at www.whirlpool.ca.
KeypadFeatureInstructions
Oven PowerOven function
power
The Oven Power keypad begins oven function and wakes it from sleep mode.
HomeHome screen
Oven LightOven cavity light
Oven CancelOven function
cancel
ToolsOven use
functions
FavoritesFavorites screen
If pressed once, the Home Screen enables the user to return to the “Cooking Methods” and
“Assisted Cooking” screen.
The oven light is controlled by a keypad on the oven control panel. While the oven door
is closed, press the oven light keypad to turn the light on and off. When the oven door is
opened, the Oven Light will automatically turn on.
The Oven Cancel keypad stops any oven function except the Clock, Timer, and Control Lock.
Enables you to personalize the audible tones and oven operation to suit your needs. See the
“Tools” and “More Modes” sections.
The Favorites keypad allows the user to save and access the cycles that they use on a
frequent basis.
5
Touch Panel
WARNING
The touch panel houses the control menu and function controls.
The touch keypads are very sensitive and require only a touch to
activate.
Scroll up, down, left, or right to explore the different options and
features.
For more information about the individual controls, see their
respective sections in this manual.
Display
The display is for both the menu and oven function controls. The
touchscreen allows you to scroll through the oven menus. The
display is very sensitive and requires only a light touch to activate
and control.
When the oven is in use, the display will show the clock, mode,
oven temperature, kitchen timer, and oven timer, if set. If the oven
timer is not set, you can set it from this screen.
After approximately two minutes of inactivity, the display will go
into sleep mode and the display will dim. When the oven is in
operation, the display will remain bright.
During use, the display will show menus and the appropriate
selections for the options being chosen.
Cooking Methods
Display Navigation
If the oven is off, touch the Home keypad to activate the menu.
From this screen, all automatic cooking programs can be
activated, all manual cooking programs can be set, options
can be adjusted, and instructions, preparation, and tips can be
accessed.
Food Poisoning Hazard
Do not let food sit in oven more than one hour before
or after cooking.
Doing so can result in food poisoning or sickness.
The Cooking Methods keypad allows users to select one of the cooking methods below according to their cooking needs:
■ Bake
■ Broil
■ Convect Bake
■ Convect Broil
■ Convect Roast
■ Keep Warm
Cooking MethodFeatureInstructions
BAKEBaking and
roasting
BROILBroiling
1. Select BAKE.
2. Select the desired temperature by scrolling left to right or manually by selecting the grid in
the upper right corner and entering the BAKE temperature into the keypad.
3. Select START to begin preheating. A tone will sound when preheating is complete.
4. (Optional) To quickly preheat the oven, see the “Rapid” section for more information in this
section.
5. Press the Cancel keypad when finished.
1. Select BROIL.
2. Select the desired temperature by scrolling left to right or manually by selecting the grid in
the upper right corner and entering the BROIL temperature into the keypad.
3. Select START to begin broiling.
4. Press the Cancel keypad when finished.
To Use:
1. Touch the Home keypad.
2. Select the Cooking methods keypad.
3. Select desired cooking method.
6
Cooking MethodFeatureInstructions
CONVECT BAKEConvection
CONVECT BROIL Convection
CONVECT
ROAST
KEEP WARMKeep warm
RAPID Rapid oven
START TIMEDelayed start
COOK TIMETimed cooking
baking
broiling
Convection
roasting
preheating
1. Select CONVECT BAKE.
2. Select the desired temperature by scrolling left to right or manually by selecting the grid in
the upper right corner and entering the CONVECT BAKE temperature into the keypad.
3. Select START to begin preheating. A tone will sound when preheating is complete.
4. (Optional) To quickly preheat the oven, see the “Rapid” section.
5. Press the Cancel keypad when finished.
For more information, see the “Convection Cooking” section.
1. Select CONVECT BROIL.
2. Select the desired temperature by scrolling left to right or manually by selecting the grid in
the upper right corner and entering the CONVECT BROIL temperature into the keypad.
3. Select START.
4. Press the Cancel keypad when finished.
For more information, see the “Convection Cooking” section.
1. Select CONVECT ROAST.
2. Select the desired temperature by scrolling left to right or manually by selecting the grid in
the upper right corner and entering the CONVECT ROAST temperature into the keypad.
3. Select START.
4. Press the Cancel keypad when finished.
For more information, see the “Convection Cooking” section
Food must be at serving temperature before placing it in the warmed oven.
1. Select KEEP WARM.
2. Select the desired temperature by scrolling left to right or manually by selecting the grid in
the upper right corner and entering the desired temperature into the keypad.
3. Press START.
4. Press the Cancel keypad when finished.
Provides the fastest preheat time for the Bake function. Rapid Preheat is preset to off.
1. Select RAPID to toggle between turning the rapid preheat off and on.
2. The current setting will be displayed.
IMPORTANT: This feature should only be used for one-rack baking. Unused racks should be
removed prior to Rapid Preheat. A standard rack should be used for Rapid Preheat.
If preheating for the BAKE cycle has already started, Rapid Preheat may be started by selecting
RAPID.
Start Time is used to enter the starting time for an oven function with a delayed start. Start Time
should not be used for foods such as breads and cakes because they may not bake properly.
Once the cooking method is selected, input the bake temperature. Select DELAY and follow the
prompts on the screen
Cook Time allows the oven to be set to turn on, cook for a set length of time, and/or shut off
automatically.
7
Assisted Cooking
To reduce cooking preparation steps, this oven features Frozen
Bake™ technology that skips the preheat for some frozen food
categories. These include pizza, lasagna, pies, nuggets/fries, and
meals. Food should go in immediately.
Scroll through the Assisted Cooking menu until the desired food
selection is reached.
Follow the prompts on the screen to customize the settings for
Assisted Cooking.
Favorites
The Favorites feature stores the oven mode and temperature for
your favorite recipe.
NOTE: A select set of Favorites and suggestions may be
automatically shown on the Home screen based on your meal
times.
To save a recipe, select the Favorites keypad, and follow the
prompts on the screen to customize your favorites.
Add an image or name to the favorite to customize it to your
preferences.
Tools
The Tools keypad allows you access to functions and
customization options for your oven. These tools allow you to set
the clock, change the oven temperature between Fahrenheit and
Celsius, turn the audible signals and prompts on and off, adjust
the oven calibration, change the language, and more.
Select the Tools keypad to view the Tools features.
See the “More Modes” section for more information.
ToolNotes
Remote Enable
Kitchen Timer
Light
Self-Clean
Mute
Control Lock
Select Remote Enable to enable the ability to
utilize the Whirlpool® app.
NOTE: Remote Enable turns off when the
door is opened. It needs to be re-enabled
each time it is going to be used.
Set a kitchen timer by manually entering the
desired time into the keypad.
1. Select Kitchen Timer.
2. Manually input the time to the desired
timer length.
3. Select Start.
4. Select the Cancel keypad to end the
Kitchen Timer.
Select Light to turn the light on and off.
When the oven door is opened, the oven
light will automatically turn on.
See the “Range Care” section.
Select Mute to mute or unmute the
oven sounds.
The Control Lock locks the control panel
keypads to avoid unintended use of the
oven(s). If set before the power failure
occurs, the Control Lock keypad will remain
set after a power failure. When the control
is locked, only the Oven Power, Tools, and
Oven Light keypads will function.
The Control Lock is preset unlocked, but can
be locked.
To Lock or Unlock Control:
1. Check that the oven is off.
2. Select the “Control Lock” keypad.
3. “Control Lock” will display.
4. Scroll up to unlock.
No keypads will function with the controls
locked. The cooktop functions are not
affected by the oven control lockout.
8
More Modes
Sabbath Mode
For guidance on usage and a complete list of models with
Sabbath Mode, visit www.star-k.org.
The Sabbath Mode sets the oven to remain on in a bake setting
until disabled.
When the Sabbath Mode is activated, only the Bake cycle will
operate. All other cooking and cleaning cycles are disabled. No
tones will sound, and the displays will not indicate temperature
changes. When the oven door is opened or closed, the oven light
will not turn on or off, and the heating elements will not turn on or
off immediately.
If a cook timer is set, the countdown will appear. Countdown will
begin once the timer is set.
NOTE: If a power failure happens while Sabbath Mode is running,
the oven will show Sabbath Mode is on, but the Bake cycle will
not be on. If the oven door is opened during this time, the oven
light will turn on.
To Enable and Activate Sabbath Mode:
1. Press the Tools keypad.
2. Select More Modes.
3. Select Sabbath Mode.
4. Press Sabbath Mode again to enable Sabbath Mode
(Sabbath Mode is preset to Off).
5. Select Yes if you would like to have your oven on and baking
during the Sabbath.
6. Enter the desired temperature.
(Optional) For timed cooking in Sabbath Mode, Press ADD
A COOK TIME for the selected oven, Enter the desired cook
time and then press NEXT.
7. Select Start.
To Disable and Exit Sabbath Mode:
Press and hold the display screen for three seconds.
To Adjust Temperature:
1. Press the +/- 25 on the display screen to select the new
temperature.
NOTE: The temperature adjustment will not appear on the
display, and no tones will sound.
Temperature Calibration
IMPORTANT: Do not use a thermometer to measure the oven
temperature. Elements will cycle on and off as needed to
maintain a consistent temperature but may run slightly hot or cool
at any point in time due to this cycling. Opening the oven door
will affect cycling of the elements and impact the temperature.
The oven provides accurate temperatures and has been
thoroughly tested at the factory. However, it may cook faster
or slower than your previous oven, causing baking or browning
differences. If necessary, the temperature calibration can be
adjusted in either Fahrenheit or Celsius.
A minus sign means the oven will be cooler by the displayed
amount. The absence of a minus sign means the oven will be
warmer by the displayed amount.
Adjust the oven temp up to (+,-) 30° (-18°C). It is recommended
to make changes in 5°F (3°C) increments until desired results are
achieved.
NOTE: The oven display will continue to show the original
set temperature and will not reflect the calibration offset. For
example, if set to 350° (177°C) and calibrated to -20, the display
will continue to show 350° (177°C).
To Adjust Oven Temperature Calibration:
1. Press the Tools keypad.
2. Select More Modes.
3. Select Temperature Calibration.
4. Scroll from left to right to increase or decrease the
temperature.
Preferences
Times and Dates
Set time and date preferences.
NOTE: If user is connected to Wifi, time and date will be set
automatically.
■ Your Meal Times: Adjust when breakfast/lunch/dinner
is shown
■ Time
■ Date
■ Time Format (AM/PM vs 24 Hour [Military Time])
Sound Volume
Set sound volume preferences.
■ Timers and Alerts
■ Buttons and Effects
Display Settings
Set the screen brightness.
■ Display Brightness
Regional
Set regional preferences.
■ Language: English, Spanish, or French
■ Temperature Units: Fahrenheit and Celsius
WiFi
■ Connect to Network: Download the Whirlpool
app store on your mobile phone. See the Connectivity Setup
sheet for more detailed instructions.
■ SAID Code: The SAID code is used to sync a smart
device with your appliance. Enter the SAID code in the
Whirlpool® App.
■ MAC Address: MAC Address is displayed for the WiFi
module.
■ WiFi Radio: Turn WiFi on or off.
®
App from the
Info
■ Service and Support: Displays model number, Customer
Support contact info, and Diagnostics.
■ Store Demo Mode: Select Store Demo Mode to toggle
Demo mode off and on.
■ Restore Factory: This will restore your product to the original
factory default settings.
■ WiFi Terms and Conditions: www.whirlpool.com/connect
■ Software Terms and Conditions
9
WARNING
C
Fire Hazard
Turn off all controls when done cooking.
Failure to do so can result in death or fire.
Off
HiLo
COOKTOP
■ To avoid scratches, do not slide cookware or bakeware
across the cooktop. Aluminum or copper bottoms and rough
finishes on cookware or bakeware could leave scratches or
marks on the cooktop.
■ Do not cook popcorn in prepackaged aluminum containers
on the cooktop. They could leave aluminum marks that
cannot be removed completely.
■ To avoid damage to the cooktop, do not allow objects that
could melt, such as plastic or aluminum foil, to touch any
part of the entire cooktop.
■ To avoid damage to the cooktop, do not use the cooktop
as a cutting board.
■ Use cookware about the same size as the surface cooking
area. Cookware should not extend more than 1/2" (13 mm)
outside the area.
B
Double
Lo
The control knobs can be set to anywhere between HI and LO.
Push in and turn to setting.
REMEMBER: When range is in use, the entire cooktop area
may become hot.
Single
Hi
Ceramic Glass (on some models)
The surface cooking area may glow red when an element is on.
Some parts of the surface cooking area may not glow red when
an element is on. The glow will also randomly cycle off and back
on again, even while on Hi, to keep the cooktop from extreme
temperatures. This is normal operation.
It is normal for the surface of light-colored ceramic glass to
appear to change color when surface cooking areas are hot.
As the glass cools, it will return to its original color.
Cleaning off the cooktop before and after each use will help
keep it free from stains and provide the most even heating. On
cooktops with light-colored ceramic glass, soils and stains may
be more visible, and may require more cleaning and attention.
Cooktop cleaner and a cooktop scraper are recommended.
For more information, see the “General Cleaning” section.
IMPORTANT: To avoid permanent damage to the cooktop
surface and to make soils easier to remove, clean the cooktop
after each use to remove all soils.
■ Avoid storing jars or cans above the cooktop. Dropping
a heavy or hard object onto the cooktop could crack
the cooktop.
■ To avoid damage to the cooktop, do not leave a hot lid on
the cooktop. As the cooktop cools, air can become trapped
between the lid and the cooktop and the ceramic glass
could break when the lid is removed.
■ For foods containing sugar in any form, clean up all spills
and soils as soon as possible. Allow the cooktop to cool
down slightly. Then, while wearing oven mitts, remove the
spills using a scraper while the surface is still warm. If sugary
spills are allowed to cool down, they can adhere to the
cooktop and can cause pitting and permanent marks.
A
A. Surface cooking area
B. Cookware/canner
C. 1/2" (13 mm) maximum overhang
■ Use flat-bottomed cookware for best heat conduction and
energy efficiency. Cookware with rounded, warped, ribbed,
or dented bottoms could cause uneven heating and poor
cooking results.
■ Determine flatness by placing the straight edge of a ruler
across the bottom of the cookware. While you rotate the
ruler, no space or light should be visible between it and
the cookware.
■ Cookware designed with slightly indented bottoms or small
expansion channels can be used.
■ Make sure the bottoms of pots and pans are clean and dry
before using them. Residue and water can leave deposits
when heated.
■ To avoid damage to the cooktop, do not cook foods directly
on the cooktop.
Coil Elements and Burner Bowls (on some models)
Coil elements should be level for optimal cooking results. Burner
bowls, when clean, reflect heat back to the cooktop. They also
help catch spills.
Cookware should not extend more than 1/2" (13 mm) over the
coil element. If cookware is uneven or too large, it can produce
excess heat, causing the burner bowl to change color.
Cooktop On Indicator Light
The Cooktop On indicator light is located on the console panel.
When any control knob on the console panel is turned on, the
Cooktop On indicator light will glow.
10
Hot Surface Indicator Light
On ceramic glass models, the Hot Surface indicator light
is located on the console panel.
The Hot Surface indicator light will glow as long as any surface
cooking area is too hot to touch, even after the surface cooking
area is turned off.
Triple Zone Cooking Element
The Triple Zone cooking element offers flexibility depending on
the size of the cookware. Single size can be used in the same
way as a regular element. The dual and triple sizes combine the
single, dual, and outer elements and is recommended for larger
cookware, larger quantities of food, and home canning.
Off
HiLo
SingleTriple
Lo
Hi
Melt Element
The Melt cooking element offers flexibility due to a wide range
of settings between High and Melt. The High heat option can be
used to boil small amounts of liquid quickly. To reduce the power
setting, turn the knob clockwise. The Melt setting is designed
for delicate foods that require low heat, such as when melting
chocolate or holding sauces. Use cookware appropriate in
size for the Melt cooking element.
OFF
Hi
Max
Lo
Lo
Melt
Hi
Warm Zone Element
HiLo
Double
Dual Zone Cooking Element (on some models)
The Dual Zone cooking element offers flexibility depending on the
size of the cookware. Single size can be used in the same way as
a regular element. The dual size combines both the single and
outer element and is recommended for larger size cookware.
Off
HiLo
Double
Lo
Single
Hi
Rapid Boil Element (right front element)
The Rapid Boil cooking element offers additional cooking
flexibility. The Rapid Boil cooking element can be used to boil
liquids faster. The lowest melt setting can be used to prepare
sauces, to brown or saute foods, and to keep foods at a low
temperature. Use cookware appropriate in size for the Rapid
Boil cooking element.
OFF
Hi
Lo
WARNING
Food Poisoning Hazard
Do not let food sit in oven more than one hour before
or after cooking.
Doing so can result in food poisoning or sickness.
Use the Cooktop Warm Zone element to keep cooked foods
warm. One hour is the recommended maximum time to maintain
food quality.
Do not use it to heat cold foods.
The Warm Zone element can be used alone or when any of the
other surface cooking areas are being used.
The Warm Zone element area will not glow red when cycling on.
However, the Cooktop On indicator light will be displayed when
the Warm Zone is in use.
■ Use only cookware recommended for oven and cooktop use.
■ Cover all foods with a lid or aluminum foil. When warming
baked goods, allow a small opening in the cover for moisture
to escape.
■ To avoid damage to the cooktop, do not use plastic wrap to
cover food because the plastic wrap may melt.
■ Use pot holders or oven mitts to remove food.
OFF
ON
Max
Lo
Melt
Hi
To use:
To turn on, turn knob to the On position.
To turn off, turn knob to the Off position.
11
Cookware
IMPORTANT: Do not leave empty cookware on a hot surface
cooking area, element, or surface burner.
Ideal cookware should have a flat bottom, straight sides, and a
well-fitting lid, and the material should be of medium-to-heavy
thickness.
Rough finishes may scratch the cooktop or coils. Aluminum
and copper may be used as a core or base in cookware.
However, when used as a base, they can leave permanent
marks on the surfaces.
Cookware material is a factor in how quickly and evenly heat
is transferred which affects cooking results. A nonstick finish
has the same characteristics as its base material. For example,
aluminum cookware with a nonstick finish will take on the
properties of aluminum.
Cookware with nonstick surfaces should not be used under
the broiler.
Check for flatness by placing the straight edge of a ruler across
the bottom of the cookware. While you rotate the ruler, no space
or light should be visible between it and the cookware.
1
2
3
4
1
5
6
7
2
8
9
3
1 0
1 1
1 2
4
1 3
1 4
5
1 5
1 6
6
1 7
1 8
1 9
7
2 0
CookwareCharacteristics
Aluminum
■ Heats quickly and evenly.
■ Suitable for all types of cooking
■ Medium or heavy thickness is best
for most cooking tasks.
■ May leave aluminum residues
which may be diminished if cleaned
immediately after cooking.
Cast iron
■ Heats slowly and evenly.
■ Good for browning and frying
■ Maintains heat for slow cooking.
■ Rough edges or burrs may scratch
the cooktop.
Ceramic or
ceramic glass
■ Follow manufacturer’s instructions.
■ Heats slowly, but unevenly.
■ Ideal results on low-to-medium heat
settings
■ May scratch the cooktop.
Use flat-bottomed cookware for best cooking results and energy
efficiency. The cookware should be about the same size as
the cooking area outlined on the cooktop or the coil element.
Cookware should not extend more than 1/2" (13 mm) beyond
the surface cooking area or element.
Use the following chart as a guide for cookware material
characteristics.
CookwareCharacteristics
Copper
■ Heats very quickly and evenly.
■ May leave copper residues which may
be diminished if cleaned immediately
after cooking.
■ Can leave a permanent stain or bond
to the cooktop if overheated.
Earthenware
Porcelain
enamel-on-steel
or cast iron
■ Follow manufacturer’s instructions.
■ Use on low heat settings.
■ May scratch the cooktop.
■ See stainless steel or cast iron.
■ Porcelain enamel bakeware without the
metal base may bond to the cooktop if
overheated.
Stainless steel
■ Heats quickly, but unevenly.
■ A core or base of aluminum or copper
on stainless steel provides even
heating.
Home Canning
Canning can be performed on a glass smoothtop cooking
surface or traditional coil element cooktop. When canning for
long periods, alternate the use of surface cooking areas or
elements between batches. This allows time for the most recently
used areas to cool.
■ Center the canner on the largest surface cooking area or
element. On electric cooktops, canners should not extend
more than 1/2" (13 mm) beyond the surface cooking area or
element.
■ Do not place canner on two surface cooking areas or
elements at the same time.
■ On ceramic glass models, use only flat-bottomed canners
to avoid damage to the cooktop and elements.
■ For more information, contact your local agricultural
extension office or refer to published home canning guides.
Companies that manufacture home canning products can
also offer assistance.
12
OVEN
7
6
5
4
3
2
1
A
B
Odors and smoke are normal when the oven is used the first
few times or when it is heavily soiled.
IMPORTANT: The health of some birds is extremely sensitive
to the fumes given off by the oven. Exposure to the fumes may
result in death to certain birds. Always move birds to another
closed and well-ventilated room.
Aluminum Foil
IMPORTANT: To avoid permanent damage to the oven bottom
finish, do not line the oven bottom with any type of foil or liner.
For best cooking results, do not cover entire oven rack with foil
because air must be able to move freely.
Positioning Racks and Bakeware
IMPORTANT: To avoid permanent damage to the porcelain
finish, do not place food or bakeware directly on the oven door
or bottom.
Bakeware
To cook food evenly, hot air must be able to circulate. Allow
2" (5 cm) of space around bakeware and oven walls. Make sure
that no bakeware piece is directly over another.
Racks
■ Position racks before turning on the oven.
■ Do not position racks with bakeware on them.
■ Make sure racks are level.
To position a rack, pull it out to the stop position, raise the front
edge, and then lift out. Use the following illustration and charts
as a guide.
The oven has 7 positions for a flat rack, as shown in the previous
illustration and the following table.
A. Ends of rack in position 3
B. Food in position 2
IMPORTANT: These rack positions are for flat racks. If a Max
Capacity Oven Rack is used, the rack position must be adjusted
as shown in the previous figure.
Multiple Rack Cooking
Two-rack (non-convection): Use rack positions 2 and 5 or 3
and 6.
Two-rack (convection): Use rack positions 2 and 5 or 3 and 6.
Three-rack (convection): Use rack positions 2 and 7 and a Max
Capacity Oven Rack in rack position 5.
Baking Cookies and Layer Cakes on Two Racks
Baking Layer Cakes
For best results when baking cakes on two racks, use the Bake
function, a flat rack in rack position 5, and a flat rack in rack
position 2. If you do not have 2 flat racks, use a Max Capacity
Oven Rack in rack position 6. Place the cakes on the racks as
shown. Keep at least 3" (7.6 cm) of space between the front of
the racks and the front cakes.
Flat Rack Position*Type of Food
7Broiling/searing meats,
6Broiled meats, poultry, fish
3 or 4Most baked goods, casseroles,
2Roasted meats
1Large roasts or poultry
For hamburger patties to have a well-seared exterior and a rare
interior, use a flat rack in rack position 7. Preheat the oven for
2 minutes. Side 1 should cook for approximately 21/2 to 31/2
minutes. Side 2 should cook for approximately 4 to 5 minutes.
Expect a moderate degree of smoke when broiling.
* If your model has a Max Capacity Oven Rack, the recessed
ends must be placed in the rack position above the desired
position of the food. See the following illustration.
hamburgers, steaks
frozen foods
Baking Cookies
For best results when baking cookies on two racks, use
the Convection Bake function, a flat rack in rack position 5,
and a flat rack in rack position 2.
If you do not have two flat racks, use a flat rack in rack position
2 and a Max Capacity Oven Rack in rack position 6.
If you do not have Convection Bake, use the standard
Bake function.
13
Oven Vent
A
A. Oven vent
The oven vent releases hot air and moisture from the oven
and should not be blocked or covered. Blocking or covering the
oven vent will cause poor air circulation, affecting cooking and
cleaning results. Do not set plastics, paper, or other items that
could melt or burn near the oven vent.
Frozen Bake™ Technology
Frozen Bake™ Technology automatically adjusts the
manufacturer’s bake time by combining preheating and baking,
to deliver great packaged frozen food results without the wait.
There are six programmed food options to choose from: Pizza,
Lasagna, Nuggets, Fries, Pie and Meal. The Frozen Bake™
cycles have been customized to work only with these foods.
When using Frozen Bake™ Technology, it is important that
you follow all manufacturer’s instructions including venting,
covering, stirring or placing on a baking sheet to ensure a good
result. When cooking frozen meals, only cook items that provide
instructions for cooking in a conventional oven. Place your dish
in the center of the rack and select one of the rack positions
recommended for Frozen Bake in the “Positioning Racks and
Bakeware” section and bake only one package or pan at a time.
Use the temperature and maximum bake time from the package.
A tone will alert you to check the food for doneness before the
cook time is complete and again at the end of the cook time. The
display will prompt you to add additional cook time if needed.
Baking and Roasting
Preheating
When beginning a Bake, or Convect Bake cycle, the oven
will begin preheating after Start is pressed. The oven will take
approximately 12 to 15 minutes to reach 350°F (177°C) with all
of the oven racks provided with your oven inside the oven cavity.
Higher temperatures will take longer to preheat. The preheat
cycle rapidly increases the oven temperature. The actual oven
temperature will go above your set temperature to offset the heat
lost when your oven door is opened to insert food. This ensures
that when you place your food in the oven, the oven will begin at
the proper temperature. Insert your food when the preheat tone
sounds. Do not open the door during preheat before the tone
sounds.
Rapid Preheat
Rapid Preheat can be used to shorten the preheating time. Only
one standard flat oven rack should be in the oven during Rapid
Preheat. Extra racks should be removed prior to starting. The
preheating cycle should be completed before placing food in the
oven. When the Rapid Preheat cycle is complete, the oven starts
a normal Bake cycle.
IMPORTANT: Rapid Preheat should be used only for one-rack
baking.
Oven Temperature
While in use, the oven elements will cycle on and off as needed
to maintain a consistent temperature, but they may run slightly
hot or cool at any point in time due to this cycling. Opening the
oven door while in use will release the hot air and cool the oven
which could impact the cooking time and performance. It is
recommended to use the oven light to monitor cooking progress.
NOTE: On models with convection, the convection fan may run
in the non-convection Bake mode to improve oven performance.
Broiling
When broiling, preheat the oven for 2 minutes before putting
food in, unless recommended otherwise in the recipe. Position
food on grid in a broiler pan, and then place it in the center of
the oven rack.
IMPORTANT: Close the door to ensure proper broiling
temperature.
Changing the temperature when broiling allows more precise
control when cooking. The lower the broil setting is, the slower
the cooking. Thicker cuts and unevenly shaped pieces of meat,
fish and poultry may cook better at lower broil settings. Use rack
6 or 7 for broiling. Refer to the “Positioning Racks and Bakeware”
section for more information.
On lower settings, the broil element will cycle on and off to
maintain the proper temperature.
■ For best results, use a broiler pan and grid. It is designed
to drain juices and help avoid spatter and smoke.
If you would like to purchase a broiler pan, one may be
ordered. See the “Accessories” section.
Temperature Management System
The temperature management system electronically regulates the
oven heat levels during preheat and Bake to maintain a precise
temperature range for optimal cooking results. The bake and broil
elements or burners cycle on and off in intervals. On convection
range models, the fan will run while preheating and may be
cycled on and off for short intervals during Bake to provide the
best results. This feature is automatically activated when the oven
is in use.
Before baking and roasting, position racks according to the
“Positioning Racks and Bakeware” section. When roasting, it is
not necessary to wait for the oven preheat cycle to end before
putting food in, unless it is recommended in the recipe.
14
Convection Cooking
In a convection oven, the fan-circulated hot air continually
distributes heat more evenly than the natural movement of air
in a standard thermal oven. This movement of hot air helps
maintain a consistent temperature throughout the oven, cooking
foods more evenly, crisping surfaces while sealing in moisture,
and yielding crustier breads.
During convection baking or roasting, the bake, broil, and
convection elements cycle on and off in intervals while the fan
circulates the hot air. During convection broiling, the broil and
convection elements cycle on and off.
If the oven door is opened during convection cooking, the fan
will turn off immediately. It will come back on when the oven
door is closed.
With convection cooking, most foods can be cooked at a lower
temperature and/or a shorter cooking time than in a standard
thermal oven. Use the following chart as a guide.
Oven Light
The oven light is a standard 40-watt appliance bulb. Before
replacing, make sure the oven and cooktop are cool and the
control knobs are in the Off position.
To Replace:
1. Unplug range or disconnect power.
2. Turn the glass bulb cover in the back of the oven
counterclockwise to remove.
3. Turn bulb counterclockwise to remove from socket.
4. Replace bulb by turning clockwise.
5. Replace bulb cover by turning clockwise.
6. Plug in range or reconnect power.
Convection ModeTime/Temp. Guidelines
Convection Bake25°F (15°C) lower temperature;
Convection RoastCooking time shortened by up to 30%
Convection BroilShortened cooking time
Convect Broil - thicker cuts or unevenly shaped pieces of meat,
fish, or poultry
possible shortened cooking time
15
RANGE CARE
Clean Cycle
AquaLift® Technology is an innovative cleaning solution that
utilizes heat and water to release baked-on spills from the oven
in less than 1 hour. This new cleaning technology is a low-heat,
odor-free alternative to traditional self-cleaning options.
Allow the oven to cool to room temperature before using the
Clean cycle. If your oven cavity is above 200°F (93°C), “Oven
Cooling” will appear in the display, and the Clean cycle will
not be activated until the oven cavity cools down.
To Clean:
1. Remove all racks and accessories from the oven cavity,
and wipe excess soil. Use a plastic scraper to remove
easily removed soils.
3. Press AQUALIFT SELF CLEAN and then START on the oven
control panel.
4. Allow 40 minutes for cleaning and cooldown. A beep will
sound when the Clean cycle is complete.
5. Press CANCEL at the end of the cycle. Cancel may be
pressed at any time to stop the Clean cycle.
6. Remove the residual water and loosened soils with a sponge
or cloth immediately after the Clean cycle is complete. Much
of the initial 2 cups (16 oz [500 mL]) of water will remain in the
oven after the cycle is completed. If additional soils remain,
leave a small amount of water in the oven bottom to assist
with the cleaning.
2. Pour 2 cups (16 oz [500 mL]) of distilled or filtered water onto
the bottom of the empty oven, and close the oven door.
IMPORTANT: Do not use chemicals or other additives with
the water. Do not open the oven door during the Clean cycle.
The water on the oven bottom is hot.
7. If any soils remain, remove them with a nonscratch scrubbing
sponge or plastic scraper. Additional Clean cycles may be run
to help remove the stubborn soils.
IMPORTANT: Do not use oven cleaners. The use of chemicals,
including commercial oven cleaners or metal scouring pads,
may cause permanent damage to the porcelain surface of the
oven interior.
NOTES:
■ The range should be level to ensure that the entire surface
of the bottom of the oven cavity is covered by water at the
beginning of the Clean cycle.
■ For best results, use distilled or filtered water. Tap water
may leave mineral deposits on the oven bottom.
■ Before removing the residual water and loosened soils at the
end of the Clean cycle, insert a cloth or paper towel between
the lower edge of the oven door and the front frame to keep
water from spilling onto the front of the range and the floor.
■ Soil baked on through several cooking cycles will be more
difficult to remove with the Clean cycle.
■ Nonabrasive scrub sponges or eraser-style cleaning pads
(without cleaners) can be effective for cleaning the oven
cavity walls, oven door, and oven bottom for difficult soils.
For best results, moisten the pads and sponges before use.
■ Run an additional Clean cycle for stubborn soils.
■ affresh
®
Kitchen Appliance Cleaner and affresh® Cooktop
Cleaner may be used to clean the oven bottom, walls, and
door when the oven has finished the cycle and returned to
room temperature. If affresh® Cooktop Cleaner is used, it
is recommended to wipe out the cavity with distilled water
as well. Refer to the “Accessories” section for information
on ordering.
■ Additional AquaLift
®
Technology Cleaning Kits may be
obtained by ordering Part Number W10423113RP. See
the “Accessories” section for more information.
■ For assistance with AquaLift
®
Technology, call 1-877-258-0808 in the U.S.A. or 1-800-807-6777 in Canada, or visit our
website at http://whirlpoolcorp.com/aqualift.
16
General Cleaning
IMPORTANT: Before cleaning, make sure all controls are off and
the oven and cooktop are cool. Always follow label instructions
on cleaning products. For additional information, you can visit our
website at www.whirlpool.com. In Canada, visit our website at
www.whirlpool.ca.
Soap, water, and a soft cloth or sponge are suggested first unless
otherwise noted.
EXTERIOR PORCELAIN ENAMEL SURFACES
(on some models)
Food spills containing acids, such as vinegar and tomato, should
be cleaned as soon as the entire range is cool. These spills may
affect the finish.
Cleaning Method:
■ Glass cleaner, mild liquid cleaner or nonabrasive
scrubbing pad:
Gently clean around the model/serial/rating plate
because scrubbing may remove numbers.
■ affresh
STAINLESS STEEL (on some models)
NOTE: To avoid damage to stainless steel surfaces, do not use
soap-filled scouring pads, abrasive cleaners, cooktop cleaner,
steel-wool pads, gritty washcloths, or abrasive paper towels.
Damage may occur to stainless steel surfaces, even with onetime or limited use.
Cleaning Method:
Rub in direction of grain to avoid damaging.
■ affresh
METALLIC PAINT (on some models)
Do not use abrasive cleaners, cleaners with bleach, rust
removers, ammonia, or sodium hydroxide (lye) because the
paint surface may stain.
CERAMIC GLASS
Cleaning Method:
To avoid damaging the cooktop, do not use steel wool, abrasive
powder cleansers, chlorine bleach, rust remover, or ammonia.
1. Remove food/residue with the Cooktop Scraper.
®
Kitchen and Appliance Cleaner Part Number
W10355010 (not included):
See the “Accessories” section for more information.
®
Stainless Steel Cleaner Part Number W10355016
(not included):
See the “Accessories” section for more information.
2. Apply a few dime-sized drops of Cooktop Cleaner to the
affected areas.
■ Rub Cooktop Cleaner onto the cooktop surface with the
blue Cooktop Cleaning Pad. Some pressure is needed to
remove stubborn stains.
■ Allow the cleaner to dry to a white haze before
proceeding to Step 3.
3. Polish with a clean, dry cloth or a clean, dry paper towel.
■ Repeat steps 1 through 3 as necessary for stubborn
or burned-on stains.
The Complete Cooktop Cleaner Kit is available for order and
includes the following:
■ Cooktop Scraper
■ Cooktop Cleaner
■ Blue Cooktop Cleaning Pads
See the “Accessories” section for part numbers and information
on ordering.
COIL ELEMENTS (on some models)
Cleaning Method:
■ Damp cloth:
Make sure control knobs are off and elements are cool.
Do not clean or immerse in water. Soil will burn off when hot.
■ For best results, use the Cooktop Scraper while the
cooktop is still warm but not hot to the touch. It is
recommended to wear an oven mitt while scraping
the warm cooktop.
■ Hold the Cooktop Scraper at approximately a 45° angle
against the glass surface and scrape the residue. It will
be necessary to apply pressure in order to remove the
residue.
Allow the cooktop to cool down completely before
proceeding to Step 2.
BURNER BOWLS (on some models)
Before removing or replacing coil elements and burner bowls,
make sure they are cool and the control knobs are in the Off
position.
Remove the coil element by pushing the edge of the coil element
toward the receptacle. Lift it enough to clear the burner bowl. Pull
the coil element straight away from the receptacle to remove. Lift
out the burner bowl.
Cleaning Method:
Chrome burner bowls
Wash frequently in warm, soapy water. It is not recommended to
wash chrome bowls in a dishwasher. A mild abrasive cleaner and
a plastic scrubber can be used to remove stubborn stains.
For heavily soiled bowls, place an ammonia soaked paper towel
on the stains and allow to soak for a short time, then gently scrub
with a plastic scrubber.
17
COOKTOP CONTROLS
To avoid damage to the cooktop controls, do not use steel wool,
abrasive cleansers, or oven cleaner.
To avoid damage, do not soak knobs. When replacing knobs,
make sure knobs are in the Off position.
On some models, do not remove seals under knobs.
Cleaning Method:
■ Soap and water:
Pull knobs straight away from control panel to remove.
CONTROL PANEL AND OVEN DOOR EXTERIOR
To avoid damage to the control panel, do not use abrasive
cleaners, steel-wool pads, gritty washcloths, or abrasive
paper towels.
Cleaning Method:
■ Glass cleaner and soft cloth or sponge:
Apply glass cleaner to soft cloth or sponge, not directly
on panel.
■ affresh
®
Kitchen and Appliance Cleaner Part Number
W10355010 (not included):
See the “Accessories” section for more information.
OVEN RACKS
Cleaning Method:
■ Steel-wool pad
■ For racks that have discolored and are harder to slide,
a light coating of vegetable oil applied to the rack guides
will help them slide.
STORAGE DRAWER OR WARMING DRAWER
(on some models)
Check that storage drawer or warming drawer is cool and empty
before cleaning.
Cleaning Method:
■ Mild detergent
OVEN CAVITY
Use AquaLift® Technology regularly to clean oven spills.
Do not use oven cleaners.
Food spills should be cleaned when oven cools. At
high temperatures, foods react with porcelain. Staining,
etching, pitting, or faint white spots can result.
Cleaning Method:
Clean cycle:
See the “Clean Cycle” section.
18
TROUBLESHOOTING
First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid
a service call, refer to the warranty page in this manual and scan the code there with your mobile device, or visit
http://www.whirlpool.com/product_help. In Canada, visit http://www.whirlpool.ca.
Contact us by mail with any questions or concerns at the address below:
In the U.S.A.:
Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
ProblemPossible Causes and/or Solutions
Nothing will operate
Cooktop will not
operate
Excessive heat
around cookware
on cooktop
Cooktop cooking
results not
what expected
Cooktop element
cycles on and off
on High setting
Oven will not operate
Oven temperature
too high or too low
Oven indicator
lights flash
Display shows
messages
Clean cycle did not
work on all spills
Mineral deposits
are left on the oven
bottom after the
Clean cycle
Power supply cord is unplugged: Plug into a grounded outlet.
ENERGY SAVE is active and the display is blank: Press any keypad on the control to display the time
of day. See the “Electronic Oven Controls” section for more information.
Household fuse is blown or a circuit breaker is tripped: Replace the fuse or reset the circuit breaker.
If the problem continues, call an electrician.
The control displays an F9 or F9 E0 error code: The electrical outlet in the home may be miswired.
Contact a qualified electrician to verify the electrical supply.
The control knob is not set correctly: Push in knob before turning to a setting.
On ceramic glass models, the oven control lockout is set: See “Control Lock” in the “Feature Guide”
section.
Cookware is not the proper size: Use cookware about the same size as the surface cooking area, element,
or surface burner. Cookware should not extend more than 1/2" (1.3 cm) outside the cooking area.
Control knob set to incorrect heat level: See the “Cooktop” section.
Range is not level: Level the range. See the Installation Instructions.
Element cycling due to a temperature limiter: This is normal operation. The element may cycle on and off
to keep the cooktop from overheating.
Delay Start is set: See the “Cook Time” section.
Control is locked: Press and hold START for 3 seconds to unlock.
The range is in Demo mode: Demo mode will deactivate all oven elements. See “Demo Mode” in the
“Electronic Oven Controls” section.
Electronic oven control set incorrectly: See the “Electronic Oven Controls” section.
Oven temperature needs adjustment: See “Oven Temperature Control” in the “Electronic Oven
Controls” section.
Power to range is turned on or restored: See “Control Display” in the “Electronic Oven Controls” section.
If the indicator lights keep flashing, call for service.
Power failure (Display shows flashing time): Clear the display. On some models, reset the clock,
if needed. See “Clock” keypad feature in the “Feature Guide” section.
Error code (Display shows letter followed by number.): Depending on your model, press CANCEL to clear
the display. See “Control Display” in the “Electronic Oven Controls” section. If it reappears, call for service.
Several cooking cycles between Clean cycles or spills on oven walls and doors: Run additional
Clean cycles. Use the AquaLift® Technology Cleaning Kit. See the “Clean Cycle” section for more
information.
Tap water was used in the Clean cycle: Use distilled or filtered water in the Clean cycle.
To remove deposits, use a cloth soaked with vinegar. Then use a cloth dampened with water to thoroughly
remove any vinegar residue.
Range is not level: Mineral deposits will collect on dry areas of the oven bottom during the Clean cycle.
Level the range. See the Installation Instructions.
To remove deposits, use a cloth soaked with vinegar. Then use a cloth dampened with water to thoroughly
remove any vinegar residue.
In Canada:
Whirlpool Brand Home Appliances
Customer eXperience Centre
200 - 6750 Century Ave.
Mississauga, Ontario L5N 0B7
ProblemPossible Causes and/or Solutions
Oven cooking results
not as expected
Range is not level: Level the range. See the Installation Instructions.
The set temperature was incorrect: Double-check the recipe in a reliable cookbook.
Oven temperature needs adjustment: See “Oven Temperature Control” in the “Electronic Oven Controls”
section.
Oven was not preheated: See the “Baking and Roasting” section.
Racks were positioned improperly: See the “Positioning Racks and Bakeware” section.
Not enough air circulation around bakeware: See the “Positioning Racks and Bakeware” section.
Darker browning of food caused by dull or dark bakeware: Lower oven temperature 25°F (15°C) or move
rack to a higher position in the oven.
Lighter browning of food caused by shiny or light-colored bakeware: Move rack to a lower position
in the oven.
Batter distributed unevenly in pan: Check that batter is level in the pan.
Incorrect length of cooking time was used: Adjust cooking time.
Oven door was not closed: Be sure that the bakeware does not keep the door from closing.
Oven door was opened during cooking: Oven peeking releases oven heat and can result in longer cooking
times.
Rack is too close to bake burner, making baked items too brown on bottom: Move rack to higher
position in the oven.
Pie crusts browning too quickly: Use aluminum foil to cover the edge of the crust and/or reduce baking
temperature.
20
ACCESSORIES
For accessories in the U.S.A., you can visit our website at www.whirlpool.com. In Canada, visit our website at www.whirlpool.ca.
If you have any problems or questions, call Whirlpool Corporation Connected Appliances at 1-866-333-4591.
Complete Cooktop Cleaner Kit
(ceramic glass models)
(includes cleaner, protectant, protectant
applicator, scraper, and cleaner pads)
Order Part Number 31605
affresh® Stainless Steel Cleaning
Wipes
(stainless steel models)
Order Part Number W10355049
affresh® Cooktop Cleaner
(ceramic glass models)
Order Part Number W10355051
Cooktop Cleaning Pads
(ceramic glass models)
Order Part Number W10391473
affresh® Stainless Steel Cleaner
(stainless steel models)
Order Part Number W10355016
affresh® Kitchen and Appliance
Cleaner
Order Part Number W10355010
AquaLift® Oven Cleaning Kit
Order Part Number W10423113RP
Cooktop Scraper
(ceramic glass models)
Order Part Number WA906B
Granite Cleaner and Polish
Order Part Number W10275756
Canning Unit Kit
(coil models)
Order Part Number 242905
Gourmet Griddle
Order Part Number W10432544
Standard Flat Oven Rack
Order Part Number W10551060
Split Oven Rack
Order Part Number 4396927
Max Capacity Oven Rack
Order Part Number WPW10289145
Porcelain Broiler Pan and Grid
Order Part Number 4396923
Premium Broiler Pan and Roasting
Rack
Order Part Number W10123240
21
ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED
TO OBTAIN WARRANTY SERVICE.
WHIRLPOOL®
MAJOR APPLIANCE
LIMITED WARRANTY
Please have the following information available when you call the
Customer eXperience Center:
■ Name, address and telephone number
■ Model number and serial number
■ A clear, detailed description of the problem
■ Proof of purchase including dealer or retailer name and address
IF YOU NEED SERVICE:
1. Before contacting us to arrange service, please determine whether your product requires repair. Some
questions can be addressed without service. Please take a few minutes to review the Troubleshooting or
Problem Solver section of the Use and Care Guide, scan the QR code on the right to access additional
resources, or visit www.whirlpool.com/product_help.
2. All warranty service is provided exclusively by our authorized Whirlpool Service Providers. In the U.S. and
Canada, direct all requests for warranty service to:
Whirlpool Customer eXperience Center
In the U.S.A., call 1-800-253-1301. In Canada, call 1-800-807-6777.
If outside the 50 United States or Canada, contact your authorized Whirlpool dealer to determine whether another warranty applies.
www.whirlpool.com/product_help
ONE YEAR LIMITED WARRANTY
WHAT IS COVEREDWHAT IS NOT COVERED
For one year from the date of purchase,
when this major appliance is installed,
operated and maintained according to
instructions attached to or furnished
with the product, Whirlpool Corporation
or Whirlpool Canada LP (hereafter
“Whirlpool”) will pay for Factory
Specified Replacement Parts and repair
labor to correct defects in materials or
workmanship that existed when this
major appliance was purchased, or at
its sole discretion replace the product.
In the event of product replacement,
your appliance will be warranted for
the remaining term of the original unit’s
warranty period.
YOUR SOLE AND EXCLUSIVE
REMEDY UNDER THIS LIMITED
WARRANTY SHALL BE PRODUCT
REPAIR AS PROVIDED HEREIN.
Service must be provided by a
Whirlpool designated service company.
This limited warranty is valid only in
the United States or Canada and
applies only when the major appliance
is used in the country in which it was
purchased. This limited warranty is
effective from the date of original
consumer purchase. Proof of original
purchase date is required to obtain
service under this limited warranty.
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow
limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you specific
legal rights, and you also may have other rights that vary from state to state or province to province.
Whirlpool makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations
contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance, you
should ask Whirlpool or your retailer about buying an extended warranty.
LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. WHIRLPOOL
SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of
incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you
also may have other rights that vary from state to state or province to province.
1. Commercial, non-residential, multiple-family use, or use inconsistent with published user, operator or
installation instructions.
2. In-home instruction on how to use your product.
3. Service to correct improper product maintenance or installation, installation not in accordance with
electrical or plumbing codes or correction of household electrical or plumbing (i.e. house wiring, fuses
or water inlet hoses).
4. Consumable parts (i.e. light bulbs, batteries, air or water filters, preservation solutions, etc.).
5. Defects or damage caused by the use of non-genuine Whirlpool parts or accessories.
6. Conversion of products from natural gas or L.P. gas.
7. Damage from accident, misuse, abuse, fire, floods, acts of God or use with products not approved by
Whirlpool.
8. Repairs to parts or systems to correct product damage or defects caused by unauthorized service,
alteration or modification of the appliance.
9. Cosmetic damage including scratches, dents, chips, and other damage to the appliance finishes
unless such damage results from defects in materials and workmanship and is reported to Whirlpool
within 30 days.
10. Discoloration, rust or oxidation of surfaces resulting from caustic or corrosive environments including
but not limited to high salt concentrations, high moisture or humidity or exposure to chemicals.
11. Food or medicine loss due to product failure.
12. Pick-up or delivery. This product is intended for in-home repair.
13. Travel or transportation expenses for service in remote locations where an authorized Whirlpool
servicer is not available.
14. Removal or reinstallation of inaccessible appliances or built-in fixtures (i.e. trim, decorative panels,
flooring, cabinetry, islands, countertops, drywall, etc.) that interfere with servicing, removal or
replacement of the product.
15. Service or parts for appliances with original model/serial numbers removed, altered or not easily
determined.
The cost of repair or replacement under these excluded circumstances shall be borne by
the customer.
DISCLAIMER OF IMPLIED WARRANTIES
DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY
11/14
22
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